Reviews of The Mufflerman - Woodstock (Car Concessionaire)

Marina Kurnaeva

Always good job, very honest place

Sharon Docherty

Amazing staff with excellent service! Malcolm and Dana have taken care of my Rav 4 needs for years and they are honest, dependable and trustworthy.

Megan Kay

Good service

Jake Barrett

Very friendly service and honest advice. Charged less then they quoted and finished early! I would recommend them to anyone for your repair needs!

Shawn Atkinson

The people at Mufflerman are very decent and fair. They are quick in finding out the source of your problem that brought you to their shop, and there are never any "unpleasant" surprises waiting for you when you go to pick up your car. Everyone there from the people behind the desk to the mechanics who actually do the work are very easy to deal with, and I find that's pretty rare these days in a shop. No I don't work there or even know anybody personally who does, so I have no vested interest in writing this report other than to help the General Public.

Mathew

I've been to this Mufflerman several times for repairs. Once for a broken starter that needed replacing. After just 10 months that starter gave out on me and I was dreading dealing with the shop to see what kind of a deal they were going to give me or not give me. However they replaced it with a new starter free of charge without any debate at all. I really appreciated this! Turned a bad experience into a great one. Would recommend.

Steve Melo

Amazing service. Great staff. Reasonable Pricing. They always go above and beyond to work me into their constant busy schedule and always look for the best solutions in terms of keeping the costs down.

Bruce Riddell

Great work great price I was impressed

M Wright

Friendly, fast and economical.

k fabian

straight forward / honest & too the point. was offered 2 diff ways to solve my issue. Was happy with the results.

Doug Christie

Best auto shop in Woodstock

Weston Phillips

Bill is always helpful and wants to make sure you have a great experience! Would recommend himself and his staffs service to family and friends.

Dennis'pool&spaservice' T&DCigler

It's all about the staff, good folks, good prices on parts, quick service even during a pandemic, small business wins again.

John Ukos

Its hard to find a shop that has staff that you recognize year after year. I always get my emission testing done here and find them to be honest and fair in the work they do.

thesandman16ca

Quick and easy..Fixed my truck in a couple of hours..

Cory Garbutt (Alagory)

Amazing service and staff but sometime costs more then other shops.

Harsh T

Awesome service. The rusted muffler snapped out of nowhere. Got the whole assembly replaced in barely 30 minutes without any appointment. Good pricing & great service. Bill was amazing (:

Lucas

The guys their are great always getting me in as soon as possible and nothing but quality work.

Jakob

Friendly, trustworthy, reliable and quick. Fair prices. From my experiences will give you a diagnosis and quote free with no obligations before any work is done. Highly recommend

Dave Bayne

Fair and did only what I asked. Brought my own parts for front brakes and they installed them no questions. 120 bucks.

Ken Cook

Love these guys. Treat you very well, honest and likeable guys working there.

Jennifer Petras

These guys are great! Very helpful and honest. Would not hesitate to bring my Tiburon back!

Thomas Clayton

These guy are the absolute best at caring for your vehicle. Nothing is too challenging for them. Not only are they expert techs but they are all full of... personality. When you talk to these guys they treat you like a member of the family. If you want to be treated like a person and not a number, and you need expert service, these are the guys you want and need to have in your corner. -Thomas

Trevor Schep

These guys had great service and work, I was very happy with the price and outcome!!

Jefferson Soper

This was my first time going to this Mufflerman and I would highly recommend them to anyone. The service is great and the staff was great to deal with. I thought the issue was my muffler and they were very quick to find the real issue, explaining it very well, and they had it fixed it up in a few hours. No pressure sales, and a honest/friendly staff goes a long way. It was much better than dealing with the dealership.

Dan Mckinnon

Brought my truck in on a Friday afternoon for seized front brakes. They managed to squeeze me in and get the job done fast and only performed the work that was necessary. Trust worthy shop and friendly service, thanks !

Dave Earl Peters

99% great people to deal with 1% pain but I Drive Tow truck so take that in. Not much room for us out back. I see them getting to Work on the cars I bring in. Keep up the great work guys

Family Man

Great staff and great work. Not to badly priced either. I will be going back in the future.

terry white

Did more then I asked great place

Rookie

Don't waste your time going anywhere else. These guys are all trained and licensed in automotive repair and service. I have been bringing all my vehicles here for years and the guys there have not ever lead me astray. They have always fixed what is wrong and more then once have gone above what I have asked to fix my issues.

Curtis Onaczyszyn

Great garage! Come here all the for all my automobile needs. Bill always finds a way to help save you some money on your cars repairs. All the employees are well trained and have great customer service.

Bobbie Jo Botting

They are awesome

Wayne Stenning

Needed wiper blades and was on a bit of a hurry to make an appointment...guys got me in immediately and was on my way in no time

Jackie Moffatt

The service was excellent!

Moe Bdeir

Great for doing alignment, a little pricey

Stephen Uchacz

The best mechanic in Woodstock works here! Go and see Malcolm and tell him I sent you!

Jackie ferris

Quick service

Fidencio Roman Castellanos

Great team I like their honesty, their work shows a great quality job being well done, you even get an estimate for an easy repair and a better repair so you can choose what's better in that moment from your pocket

Chris Hollinger

Great service did not recommend unnecessary work. Also the staff were friendly probably in the back show me exactly what they were fixing. I'll definitely be going back here.

Joanna S

Always helpful

Michelle Worville

Amazing service

Kevin Terrade

EXCELLENT quality job, fair and honest! Wont take my vehicles anywhere else! Great crew working there!

Chris Martin

Friendly and fair. Not a lot of chains like this these days.

Amber Grant

Helpful staff but I didnt get any work done here

Keith H

Bill Wilson (the owner) took my truck, with a dragging tailpipe in the shop, gave me a quick estimate, then removed the rotted piece...and tightened loose bolts! Got me back on the road quickly! No charge! What an awesome place! Everyone there is extremely helpful and knowledgeable!!!

brian jones

Always good service ,

John Toyne

Excellent service, honest mechanics!

Riette Brooks

Very professional and always so helpful, and honest .

Clifford

Really good guys, straight forward and go the extra mile. Was talking other customers in waiting room and heard lots of good feedback

Emily Haggith

Best service around. Will not take my vehicle any other place from now on. After being denied by Ford to fix a part they took off, the Mufflerman fixed it for me right away for me with no charge, as they felt bad for the poor service on Fords behalf, as i only went in for a safety to being with. Amazing people, super friendly. Best experience ever. That is a way to gain costumers. Continue being amazing guys! Thank you for everything.

Erin Kern

My Mom had her car in for the emissions test. Bill, whom I believe is the manager, was very friendly and hospitable! All the staff we saw seemed as such. Definitely will go to Mufflerman for any of our automotive services!

J. Sarasua

Fast, friendly service. They were good with me taking my dog inside too!

Sandy Searls

Great place. Staff is very friendly and professional.

Martin F

They’ve always treated me fairly, including one time when they comped me a fix for a problem created at another shop. Today I was there to get my snows put on. There was a young couple with 4 beautiful, well—behaved kids from Grand Rapids, MI who stopped for a problem with their van. The crew fixed the problem and sent them on their way with a simple “Enjoy your trip”. Bill was well repaid by a spontaneous hug from the two youngest girls. There is good customer relations and there is just plain “good folks”. Well done, guys.

Willy Giesbrecht

Way above any other shop in Woodstock????

eileen Matthews

They were very helpful customer satisfaction

Rick Biehn

I stopped in with a rattle in my truck and they took my truck right in and put some new clamps on fix everything they went above and beyond and got me on my way I would highly recommend thwm

Guen McNeish

Great staff.

Trevor Melville

Quick good quality service

Barry Ball

Always providing the best of service. Always happy to return.

Jacqui Pokorny

Dana is the best! & Bill! I trust them 110% with my car.

Erin armstrong

Always amazing service with knowledgeable and caring technicians!!

Emlann

What a great bunch of guys! Took my car in for a noise when turning and of course thought the worst was coming for repair costs. It turned out to be a bent plate rubbing that they bent back- no charge. Definitely recommend taking your vehicle here, they are honest and super to deal with. 2 thumbs up !

Kate Johnston

The guys are great do a fantastic job

Jason Izzard

Great place for e test

Rachel Hickey

I always have a great experience here! The guys are always super fair and honest with us.

Victor Weitendorf

Good quality work, honest & reasonable cost

James Hague

Great experience good people good staff they didn't rip me off someone quoted me $1,800 for the job and they actually did a whole thing for three fantastic service no complaints

Dianne Hutson

Awesome service no better service hands down,

Kirk V

Accommodating, great service, in and out in very reasonable time

Jake

They tried to tell me I needed a $450 O2 sensor to pass my e-test or pay $450 for a conditional pass... I had reason to believe no such repair was needed on my car so I took my car to canadian tire and it passed the e-test 1st try no problem... watch out for these guys and their shady business tactics.

Catherine Goulet

Excellent service! Little repairs made at no charge. Very honest and fast service. Already wrote to their head office to say how excellent Woodstock Mufflerman is. Bill is amazing at Customer Service...he should run a course for anyone in the service industry. Sitting in the waiting room listening to him interact with customers ... best I have ever seen anywhere. From the elderly who aren't sure what they want to younger customers to Moms with kids in tow...just a master at making his customers feel listened to, honestly treated and that he and the team are doing their extra best for you... haven't been anywhere ever like it!

Lesley Ratky

I originally took the love of my life to the mufflerman Woodstock because I needed just the back half of the muffler( everyone else tried to get me to purchase the entire exhaust) Bill ,the owner actually listened to me and did exactly what I asked after making his own inspection. Since then Bill and his team have been helping me restore my 23 year old Jeep tj. Bill has been EXTREMELY helpful in this process and always honest ,,and at times funny to a sometimes stressful process. I'm not great at letting alot of people touch my rig but Bill and his guys have made it easy for me to let some of the control go. They are my go to guys now ,,,whether they want me or not ????

L Nel

brought my scion for brake inspection and they told me lots of wear left. no charge

Zachary Armstrong

Great place with friendly staff. Bill is a great guy.

Alan Buchanan

Found out I needed an ETest for my car while at Service Ontario. Drove a short way down the street to Mufflerman who was able to slot me in almost right away and get me everything I needed. Excellent customer service.

Scott Hunte

Honest professional service

Jocelyn Jones

Very impressive this place, I just love hanging out in their waiting area, happy customers all round, a very good sign. Mufflerman was my regular mechanic's suggestion when it came time to have my car e-tested. Since then there have been multible times where at a moments notice the amazing team at the Woodstock location have kept my old car roadworthy. I was always well informed and felt the efforts of the persons working there were sincere. Money well spent.

Lindsay Bogart

These mechanics are top notch. I wouldn't take my car anywhere else.

Linda Miller

Thank you so much Bill and your team for everything you've done for me! I have had nothing but positive experience at Mufflerman in Woodstock whenever I have needed a help with my car. Bill went above and beyond whenever I needed service on my car and always provided nothing but professionalism. You have earned a lifetime customer! I will recommend you to everyone I know!

Gord Denby

Awsum service

Jenny Stevens

Great Service!

Deborah Bayne

We are extremely happy with the service we have received for both our vehicles. Pleasant customer service. Honest prices and suggestions of future work. Highly recommend.

Shayne Goodbrand

Had a young man by the name of Malcom I believe , extremely professional, honest and did an excellent job helping me out. Took me into the shop showed me the issues, gave me my options and got the job done I appreciated that I would recommend this place to anyone.

Thomas Cassells

They have been very helpful when needed

Rebecca Wheeler

Bill and Dana are always so upfront, honest and helpful! I would highly recommend going to see them with any of your vehicle concerns! You will always receive top notch service!!!! :)

E_ Monte

Excellent customer service. Bill took care of my muffler problem. Would go them again. Honest, and punctual when returning my car.

annie lundblad

Great group of guys. Excellent service and very honest. Thanks Allan Lloyd

Stephanie K

Great and honest service. Been keeping me on the road for years. Have worked on all my vehicles. Best place in town! Fair prices and honest service! Easy to get appointment and walk in welcomed!

james logan

Excellent work at an excellent price

Cindy Stone

Great service and mechanics! Always happy with their work

Randy Marsh

These guys are just amazing. They've saved me allot of money with repairs. They're honest and hard working. My car is always in and out in no time. They also don't try to up-sell you or rip you off and these days it's difficult to go to a mechanic without wondering whether they're lying about something. This place always puts your interest first with their mechanics, honesty, and overall politeness.

Jen N

They were friendly, quick and efficient. No hidden fees or repairs you didn't approve. Going back every time.

Jeff Bulley

Friendly, courteous staff. I will come back again

G Pye

Only place I trust to do good work and not rip me off!

george manias

Honest quote. Great service. Courteous technicians

Tom Wood

Most people think because of the name that's all they do but they do everything with the vehicle and are honest to you about what it needs..

Ben Eldridge

Brought my 81 Dodge Pickup there to get an exhaust system for it, definitely more pricey than other places in town, but it's hard to complain about that when they do such an outstanding job! I couldn't be happier with what they'd done because they really know how to make a great looking exhaust!

Frank Claessens

Best place in Woodstock to get service on my Colorado truck friendly and great service

Jim

Always great service

Jesse W

When I was a younger man I took my car in and the brakes were so bad the owner was worried if I continued driving I would get into an accident. I couldn’t afford the price of the brake job so the owner offered to do the work in exchange for monthly payments. My family ended up helping me cover the bill, but after receiving such incredible service and honest work, I continue to go here despite having since moved to Kitchener.

Wendy Evans

Great service and professional team

Leslie Grace

Better salesmen then mechanics, want to pay for jobs not needing done, or be sabotaged so more work NEED be done, have at er.. Never again, especially if you're inexperienced with vehicles, they'll walk all over you and act like they're your life savers lol quite humorous when you are experienced and they don't know it.. dont care how tough these winter months have been, nobody deserves to be taken advantage of by these bottom feeders.. find a real mechanic, these chains all seem to run the same type of business tactics

Maddie Huether

10 out of 10 service every time.

Greg Jenkins

Excellent service. I am from out of town and my muffler broke. They took me right away, did excellent work, and got me on my way quickly. Thank you!!

Nicole V

Had a great experience here. Was recommended to take my vehicle here by the dealership after a suspected exhaust leak. The staff was great! Very friendly, knowledge and quick service. I would highly recommend this location.