Reviews of Whitehorse Toyota (Car Concessionaire)

Curtis Frank

New building, clean, friendly staff. Would recommend stopping in before looking south for a new or used vehicle.

Cheryl Huston

Great service staff

Peter Idoko

I recommend Mic Mac Motors (Whitehorse Toyota) to anyone looking to buy a vehicle. Chris was great at listening to all my questions, and although I was worried he would be irritated with my numerous questions, he remained professional and helpful. Not only did Chris provide me with great service, but the Finance Specialist Blaine was professional and quick when sorting out my financing options as I was on the clock to buy a car and return to Mayo. The Manager also chipped in providing excellent service by helping me reach the TD insurance agent quickly. Overall, I had a great experience with Mic Mac Motors and recommend them to anyone. They are trustworthy.

Harjot Singh

Got my 2020 XSE in August. Blaine is really helpful.

Cheryle Patterson

They were upfront and honest, efficient and took the time to show me

Samuel Beaudoin

I was flying up to Whitehorse from Alberta to buy a vehicle, and had it brought to Whitehorse Toyota to get inspected before I flew up there to pick it up. They failed to note that the Check Engine light was on, and that there is a 3/4” x 1/2” hole in the starter motor. Very disappointing and frankly rather concerning that they missed these two VERY obvious items. Further, they couldn’t even get the model of the vehicle right, despite it being a Toyota - the one brand they sell (T-100 vs Tundra). Would not recommend whatsoever.

Anton Berger

Excellent customer service!

austin neill

Great service!

Nolan Zurek

Came in for oil change, was finished very quickly.

J. Theriault

It's the local Toyota dealership. They have certified Toyota mechanics who know their stuff! Sadly I am writing this review in the midst of the covid car shortage, but I know their sales staff will try their best to find you the vehicle you want as quickly as they are able. If I owned a Toyota I would take it here for servicing without hesitation.

Christiane Cramp

Friendly, helpful staff with reasonable prices for labour and parts. Comfortable lounge to wait for repairs with a wide selection of new vehicles for sale.

Thomas Sven Whittaker

On our way to Dawson, Brad fixed our truck bed liner for free. Great service, tons of help. Thanks, Brad.

Sean Harris

Had a broken windshield on the way to Alaska. They were super busy but somehow found room to squeeze me in and replace my windshield so we could continue on our road trip. Grateful for their service and they did a top notch job.

Claire Mercer

I came up from down south where some of the Toyota dealerships are less than enjoyable, all about the money and would mess with you to get more for less work. I can say the Whitehorse Toyota crew are on the complete opposite spectrum. I bought my vehicle from them last year and have gone to them for regular services rather than going to a garage in town. The team is always accommodating and helpful they treat you with such kindness, Ric from sales helped me get my ideal car and helped me a lot when i was hit and my car was totalled. Ian in the service shop has been so wonderful helping me out with bookings and even comping me a car to use if things were going to take awhile with my car. All i can say is what an awesome team, keep up the amazing work you guys do!!

Jason Everitt

Purchased a 2020 Tacoma through Rick. Great team that went above and beyond to make this purchase easy and enjoyable. Would highly recommend. We will be back.

Darren Bartsch

Great place to buy a vehicle! They really contribute to the community too!

Trevor Mead-Robins

I finally traded in my Toyota Tacoma for a newer 4-Runner. The cost of service for my Toyota over the last seven years has been about a third of my other vehicle which was not a Toyota. The staff provided no pressure opportunities for sales and even delivered my glasses and credit card and some tools they found when cleaning up my truck to my work. Really exceptional service.Update: I’ve had two minor issues since practising my used vehicle and each time it’s been dealt with at no cost and extremely quickly.

Greg Ducharme

I purchased my new vehicle here and I am very happy with the service I received. When shopping for my vehicle I wasn't pressured into upgrading or making a quick sale like I've experienced at other dealerships. Normally buying a vehicle has been stressful for me but Chris was trying his best to ensure that I purchase the right vehicle for my needs and encouraged me to take time to make my decision. He asked about my lifestyle, what kind of driving I do, whether or not I drive with my dog etc. After taking a few test drives and picking the right features and going through with the deal, I left feeling I made the right decision and I have the car best suited for what I need. I will definitely be coming here for my next vehicle too!

Norayr Hajian

Always appreciate the helpful people here.

Oscar Heinz

They were unable to have my car ready for the time I asked and they didn't call me to let me know it would be an hour late.

Tao Roung Wong

Great cars but sleazy salesperson. Don't believe them when they say they don't offer discounts. They will take off at least a few thousand.

Northstar

I brought in a company truck for an interior detail and the results were great! They even did a bit of an exterior detail and replaced the floor mat. All West Glass thanks you for the great job!

Bill Kempers

Good service friendly staff

Chad Dom

I don't think their hours are correct on Google. I just tried calling and pressed every extension and no luck. Maybe they need to update their hours.

Daniel Nagel

Whitehorse toyota really goes the extra mile to service my car and truck and to do it with fast and friendly staff that knows their vehicles. I can always rely on Brad at the service counter. Thanks to everyone at toyota, service and reliability is why I bought a toyota.

patrick jackson

Great Service - Brad comes through again and gets me on my way. Thank you.

Susanna C

This is THE MOST friendliest and professional dealership that I have EVER walked into hands down! I will definitely be watching their lot for my next vehicle purchase!

Conrad Worall

Just picked up our brand new Highlander XLE from Toyota Whitehorse! Chris was very personable and helped make the buying experience easy and straight forward. Lorne was also great to work with and explained all the numbers with clarity and transparency. No pressuring sales tactics or numbers gymnastics here! Definitely recommend these folks.

Robin Urquhart

Reasonably friendly. We bought a new key for our 2012 Rav4. We were charged $75 for the key and charged 1/2 hr shop time for the programming ($70). Locksmith Services says he can do it for $80 total. But what really irked me is that they also charged $8 for shop supplies. When I asked what the shop supplies were the fellow said "you know, use of the computer." He then followed it up with "whenever you go to a shop they'll charge you shop supplies." He's right, a disreputable shop will charge shop supplies when no supplies are used. That makes Micmac Toyota a disreputable shop. Not impressed and I will, where possible, take my business elsewhere.

yukon mountain

Very knowledgeable staff made my truck buying experience efficiant and stress free

YT12ish

Always excellent service

Steven Powell

Was in a difficult set of circumstances on a trip through the Yukon. Ian Elliott (Service Advisor) was able to fit us in despite having a tight schedule to get work done on two vehicles. I can't thank Ian enough, he is a great person and seems to be a guy that would do anything to make sure people are getting great service. Otherwise, all work was completed quick and done well.

Kathy Reese

Working there is awesome great people ..great service..

Ivo Amaral

This is a great business .great staff

Sean “Pantss” Campen

I give 3 stars BC the service team mechanics are amazing the sales guys are truly troopers but the detail shop is subpar, would even go as far to say it's a back yard job.

Ryan McCallion

Very helpful service department

JA D

Had an appointment for a routine maintenance check on my vehicle but it really didn't matter much. I waited 90 minutes past my appointment time before the truck was brought inside for servicing. The sales staff was courteous while I waited, one even offered coffee, but the service desk personnel was flip and Indifferent. Not particularly rude but certainly not helpful and I felt customers were seen as a bother. Next time I will choose to go elsewhere.