Reviews of CARSTAR Whitehorse (Car Concessionaire)

Joel Denali

They fit me in to accommodate my time line. They were up front about all the costs and when something extra needed to be done they called me right away to let me know instead of just having a surprise bill at the end. When I pick up my car they had detailed it too! What great service!!

Paul Heard

They do good work very personable and professional

Yukon Built

Do not get anything fixed with these guys. Unprofessional right from the day they got my truck in. Took over 2 months to fix and then told me my parts were stolen from a break in. They broke more parts on the teardown than what was actually damaged. Insurance fraud at its finest be cautious with this place

nibin james

Maintenance in whitehorse

N LeCheminant

A great shop that goes above and beyond! Terry (sp?) Has helped us communicate with car rentals and our insurance and been a voice on our side during really stressful times! They are friendly, professional, and despite being incredibly busy and in demand, they offer superb customer service! We never feel like an inconvenience or nuisance, and they do quality work!

Michael Penrose

Great company. Transparent operation with very nice staff. A1 work, I'm very happy with it. In addition to my repair they cleaned my truck in and out. Will be returning customer. Can't thank them enough

Kimberley Nugent

I would highly recommend this place! Honest, and extremely helpful staff that go above and beyond.

schafer240

I purchased a truck that had a tear down done at this shop. Unfortunately on the tear down they ended up for a lack of a better word "borrowing a few parts from it" Cut a air bag connector out on a truck with no deployment, and more then a few parts that should have been in the truck was missing. They also threw the front end parts in the box and damaged the boxside and tailgate. It also showed up with the ecu for the motor missing, I can't say for sure that was them but based off of the other parts "taken" its not to far of a stretch to be a possibility. Pretty sad to be honest

injot kaur

Great Staff

LR G

Absoltely top notch. These guys know their business. Professionals and informative and keep their clients upnto date. Casey is a car star!

Joel Hackney

The repair was good, but it took nearly 4 months before we got our car back. Very disappointed with the service!

Bradley Johnson

Casey did a great job, and helped with dealing with two claims at once. Thanks everyone at Carstar.

Ryan Cumming

Quote was accurate. Kept me updated throughout the process. Handled all the details for my rental vehicle while my truck was being repaired and the best part: my truck was basically detailed when they gave it back to me.

Iqbal Singh

All staff members are friendly but i especially thankful to INJOT. She helped me alot and I really like her way of talking and giving best service to the customer. INJOT is knowledgeable and professional receptionist. Injot always listen to my problem and adjust my appointment according to me . As well as she book rental car with in 5 minutes. It was a fantastic experience for me .

Jessica Taylor

I've always been impressed with Carstar's staff and their flexibility with me as a customer from outside of the Whitehorse area with a tricky schedule. Thanks for being so accommodating!