Reviews of Murray Hyundai White Rock Surrey (Car Concessionaire)

Narinder Saini

Very curteous staff. Great service. Took their time to explain everything. And made sure we knew everything and are comfortable driving our vehicle away.

Mohamed Abdalla

Great experience whether its the Sales or Service team. On multiple occasions i find that you get the right advice, support and service, with the marketed quality and experience met by the team. The team is professional and super nice and as a customer makes you feel good about taking your business there, which cannot be said for other dealerships experience. I can also tell that the team enjoys working there which says a lot about management, this is huge because evidently you get a much better sales and service quality when the environment is set up for it. Really glad this is where i need to go. Special thanks to Jesse (and the service techs) for setting up the right service, I’ve had some issues and after part 1 maintenance the car is already running much better.

Naresh Putra

Service was excellent as usual. Danny is a terrific service person. Professional, friendly and always courteous. Service was quick.

Ed lane

A big thank you to Charlie and Danny in service department! Always knowledgeable, accommodating and super friendly. See you in another 6,000 km Cheers (:

C. Scott Elsie

Professional and friendly sales team selling a great product. The service department is always fast and efficient. Sam in sales and Danny in service are perfect examples of why Murray Hyundai should be at the top of your list for anything car related, but especially Hyundai. Lots of vehicles for a very cramped location.

Hanne Madsen

Always over-the-top customer service at Murray Hyundai White Rock. From the time I purchased my vehicle to my service follow ups. Friendly, courteous and prompt service.

Chuck Welsh

Purchased Genesis from them over two years ago. Only problem in that time was a cracked battery which they replaced immediately. Been an Acura man for over 20 years, but am blown away with everything about the Genesis.

Christine Dibble

I want to commend Shelley Dennison, Product Advisor, for going above and beyond the call of duty. My entire process at Murray has been great! Shelley kept me advised on a delivery date for my car, since it was not yet made (Ioniq Electric 2017). She was always available to answer any questions or concerns I had. If she didn't know the answer, she found someone who did and gave me all the information I was seeking. The car came within the estimated delivery time they gave me when I initially ordered the vehicle. It also came earlier than the specific delivery date that was given, which was a relief for me! The entire team at Murray was available to help me through this process of buying my first ever new car. I spoke with several different sales associates and the finance team. With such an amazing team staff atmosphere, it is obvious that professionalism, transparency, dedication, and customer care are the top priorities here. Everyone was extremely friendly, helpful, kind, and considerate. I would highly recommend Murray Hyundai to friends, family, and those who are new to buying their first vehicle. THANK-YOU Murray Hyundai!

Mark Scholtz

So it was time for me to get a new vehicle which is great except for the process which I absolutely hate! Long story short, after doing my research I had narrowed it down to 2 vehicles. Went to a local dealer to test drive it and wasn’t impressed with it which left me with my other choice, the Hyundai Tucson as I live in Vancouver, I have 2 dealers somewhat close so I went to the dealer on boundary with the intention of test driving the vehicle. Wandered around the lot looking at vehicles and nobody came to ask if they could help so I ended up leaving due to lack of service. So I thought I’d try the next closest dealer (also a Open Road dealership) but this time I’d call to set a appointment I called 3 times and twice it rang and rang before going to voicemail and the one time someone answered, they asked me to hold and after being on hold for almost 5 minutes I hung up. I decide to try one more Hyundai dealer and if unsuccessful I’d try another brand. Murray Hyundai White Rock came through for me thanks to the general sales manager Melissa Milnes Talking to Melissa on the phone to arrange everything before I arrived there was easy, non stressful and pleasant. Melissa said she would call in the morning once everything was approved and true to her word she did. She asked when I would like to come in and when I arrived, Mellisa was actually in the process of parking my sparkling new Tucson out front. Melissa was extremely professional yet friendly and approachable which is a complete 180 from the usual pushy sales pitch I’m sure everyone expects. After showing me my vehicle, Melissa introduced me to Melissa in the finance office who I’ll refer to as Mel to avoid confusion. Lol. Mel was just as friendly (yet professional) and we had a good chat before she explained everything about my finance agreement and terms. Mel also pointed out a error on my credit report with one of the credit bureaus (thank you!) that I need to get fixed. When I finished with Mel, she led me to the insurance desk and once done there, Mel handed me a folder with all my paperwork and walked me over to Melissa who then went through all the features on the vehicle with me. Finally I just have to say a HUGE thank you to Melissa and Melissa (haha) for making the whole experience a enjoyable, relaxed and easy experience which is what buying a new vehicle should be. Go see the two Melissa’s, you will be glad you did!!!

Pargat Nahal

Brought my car in and they were able to get to the problem and fix it within an hour. Best part it was under warranty. Charlie is the person to go to. ????

Carlene Roberts

Very welcoming and gave me the best deal for winter tires/rims. Thank you!!

Robin Roy

I purchased a used 2009 Ford F-150 4x4 truck from Murray White Rock. Not only did the staff go way out of their way to get it ready, get the right loan for me and when all was done I even had 3 months free Sirius XM radio. I have had them service my previous vehicle and their service staff is very knowledgeable and friendly. All in all I highly recommend not only buying a new or used vehicle but also having them service it for you. THANKS MURRAY WHITEROCK HYUNDAI !!!!

Zabrina Haight

Went in had two days to find a car. Tryed santa fe out but wasn't approved for loan. But they were able to find a vehical in my approved budget. Never pushed me to make descions,or rushed me. Didn't get vehical I wanted but happy with what I have and looking forward to working with them again to finally be approved for Santa fe. I delt with Adam's he answered all my questions and car test drives. Carly in financing watched my young children so I could test drive and very patient going threw what I was approved for and all payment and warranty. Even included few extra perks Made whole experience of buying new used car !

Shane Omar

Great service & friendly staff! I have been going there a few years. Charlie is Patient & Detailed at answering all my questions.

Andrew

Dealt with the sales guys a few times and they all seemed great. So I decided to bring my car in for an oil change and a concern about my breaks. Ended up with a $580.00. This is partly my fault, I feel for the BS up-sale on some "level 4" servicing package which literally incorporated almost nothing, yet cost $300ish. But that $300 doesn't include a break inspection thats an extra $200ish. Oil change was reasonable at $89.00. I should of went in been firm and said no all I want is the oil change and not fallen for the sales BS. I honestly don't know why I agreed to it. I guess I thought I was doing the right thing by getting my car checked out. Next time I'll go to a private shop and get an inspection for $100. The second I walked into that place the selling began on "maintenance" packages. Glad I avoided the first one which was over $750, but I dropped the ball and feel for the last one. They also replaced my air filter which was 6 maybe 8 weeks old, great eye guys. Hopefully wherever I go next when I ask for an oil change they say "sure thing, come back in an hour" Not " hey can I interest you in package x,y, or z". Just go in there and stick to your guns make sure not to get up sold and I'm sure you'll have a better experience. Expensive life lesson learned.

kyle waddell

Peter was our sales person , He answered all my questions even on his off hours to help me, staff was friendly and wearing masks, hand sanitizer was available. Everyone that helped was fantastic. Good first experience for buying a new car.

bill maley

Good service

Brandon Hastings

I had a good experience here - really good service, friendly folks.

Lou Tardif

Friendly and competent service, provided by a customer driven group of obviously happy employees. As good manners and goodwill flow top down, it is obvious that upper management have set the example and the staff have picked up on it. Exemplary performance by all we came in contact with.

Marc Herr

*UPDATED* really poor business practices...sales team was really friendly and helpful, especially shelley who i was dealing with (she was amazing) but as far as the sales management office, (andrew, who has since called and apologized for his poor sales practices, hence the 2 stars update) was in terms of negotiating price etc. just plain shady and NOT knowledgeable! he was argumentative about lender terms that he had absolutely no idea about and threw all kinds of “monthly payment numbers” at me which i had specifically requested him not to do. had come by to trade in one of my cars for a used vehicle they had on the lot but the “sales manager” (andrew) not only didn’t know how to operate a manual transmission vehicle, he also wasted a lot of time trying to negotiate absurd and unrealistic deals for my trade...absolutely disgusting! went somewhere else and couldn’t be more happy with my new vehicle purchase! anyone looking to buy a new car definitely take your time and shop around but this place left a really bad taste in my mouth!

Alejandro Perdomo Flores

Is very good.

Daniel Scott

The wife and I purchased a 2021 kinda EV which we love. I would rate higher but we left a deposit for the EV model and was told to wait and we would be contacted but we never were. Only reason we knew it was there can I had to go looking again. Finances depart was great. The other issue we had is that after receiving the car (late Monday night) after a week of commuting to work we decided to install car seat covers and install a dash cam on the weekend there was a ton of things not done in terms of car cleanup for new customers. Still had tons of plastic all over the center console. Every seat belt had elastic bands on them from the factory still. Yellow EV sticks over the seats and rims still. Suction cups marks from where they installed the glass in the factory still and the rear driver seat has 2 small punctures in it that now we need to get replaced. Felt like they never finished prepping the car.

josee Chartier

Great staff . Great service. Have or want a Hyundai this is the place to go!

Grant Millar

We just took our Hyundai Touring in to fix a quick tire issue.. Fantastic and friendly service. Thank you Jasdeep Rai.

Daryl Oberg

The dealership is clean and state of the art.

Hem Love

I am so pleased with the way everyone helped me get into my new 2017 Tucson!! Thank so much for you help and fun times!

Mel Reed

I had bought a new Santa Fe in May of 2012. I was involved in a head on collision and expected the vehicle to be written off. I came in to see what the projected value would be with high kilometers and was immediately helped by Gene and Cedric. I then found out from Melissa that my extended warranty would cover replacement and get me a 2016 Santa Fe. I had a series of delays with my Insurance company but through it all the staff at Murray were very helpful I told them what I wanted and they ordered the vehicle and sat on it until the claim was finished. The cost of a rental vehicle was becoming prohibitive and Tom offered me a brand new loaner vehicle until everything was resolved. Kudos to all above and to Sara who finalized everything. On the safety aspect of this I was very impressed with the fact that my wife and I were not seriously injured thanks to Hyundai's impressive engineering and safety features.

Debbie Schneider

Very Happy Customer! Purchased a 2014 Santa Fe Sport. Everyone we had contact with was extremely friendly and helpful. Kudos to Peter, Travis, and Sarah for making it a hassle-free buying experience. Lots of laughs with Kevin and Andy. Would definitely recommend them to anyone looking to buy a vehicle. I'm sure we will be buying our next vehicle there.

Kelley Winters

If your shopping for a new or used car in south Surrey, you have to deal with Dave Alfawicki at Murray Hyundi. Upfront and honest with all your purchase details. Stop and ask for Dave.

Larry Dyok

There is just no way you can go wrong at this dealership. The experience totally exceeded my expectations. Buying a car is usually a process of high anxiety - not here. These folks are amazing. Simply put - go there - you will not be disappointed

Angad Aulakh

Little far but they have nice deals on the cars. One of the good dealerships with honest sales people.

Cal Frost

2nd Service on my 2020 Venue today, service dept was awesome, greeted by Lindsay in the service department and service advisor Justin took over, explaining the cost and what they would be doing. Car was ready in a good reasonable time, with car coming back clean and service explained by Justin. Greeted by most people in dealership as we purchased the vehicle there and all asked how family was doing! Definitely recommend dealership from purchase to service

John Jespersen

Charlie in the service department is great to deal with. Helpful, friendly, knowledgeable and honest. It is definitely worth the drive for a place you can trust.

JB

Well, I just recently visit Murray Hyundai White Rock. I m owning three Hyundai cars right now. I visit the service department for services my Hyundai Sonata. I have been back to Murray Hyundai after a long time. I normally go to Jim Pattison Hyundai. I got bad service experience from Murrey Hyundai even they didn't do vacuum in the car. Jim Pattison Charges are less for some reason and received better services and they always clean my cars properly. I am done with Murrey Hyundai I think I will never go back again for service and sales.

Armand Rashid

My mom bought her car from here in 2008 and has always recieved good service and advise. They have always done good work at a reasonable price and have been very honest about what needs to be done.

Laurent Goldstein

I took my Genesis for a service 3 major check-up and could not be happier with the quality of the service provided by Murray Hyundai. The service advisor Jesse with excellent to communicate with, and he kept me informed along the way. They were super professional: got a brand new car as a loaner, a free car wash and vacuum and more. I would highly recommend this dealership.

Yegor Ludmilin

Big hearts, small parking lot.

LucillePuppet

Very good service, also offered a price where no other dealership could offer

Kerry Sk

Always had great service from Charlie and his team in the service department. Very professional and organized.

Brenton on Tour Podcast

Great staff and great service

Alex Willmer

Sales and Service are both excellent!

Douglas Sheridan

This dealer is honest-sales people are great - ours has been Gene Levin for years. I have purchased five cars from them directly a four friends have bought there. Cedric Gagne the owner is onsite- engaged and a great person!

Nick Birger

Outstanding professionalism and service from Gene, Sarah, Melissa, and the whole team! I came to visit under adverse circumstances as one of my favorite vehicles was written off by ICBC, and I left with a brand new Sonata that is essentially paying for itself with the fuel savings, and provides peace of mind with the 8 year warranty. The car is amazing and perfect for my driving conditions and I am really looking forward to visiting the team for my first service at 6,000 km. See you all soon and thanks for the great service!

Zoe Jean Grant

We had a rat invasion of our suv.They have me a row home while the issues were fixed that same day then came back to get me. Price was a bit high, but good service.

Chris M

Full disclosure, I haven't yet purchased a car from this location, however I felt it important to give credit to Shelley for her excellent service. She really was a joy to deal with and I'll gladly drive the 30 minutes back just to buy from this dealership (and Shelley). This is a very trustworthy team from what I can tell. The opposite can be said about the Toyota dealership next door. Will be making a decision soon. ***Update*** I ended up choosing to buy a vehicle from this dealership because of the excellent service I received while looking into it. I have to say, the excellent service continued right through the entire process. I would certainly recommend purchasing a vehicle from this location. I may even do it again sometime in the future.

Georgy Johnson

Had an awesome experience at the Murray Hyundai dealorship. Bought a Santa Fe and was helped by Love in sales. Didn’t feel any pressure and the whole team treated my wife and myself as part of their family. Gotta give shout out to Brad for walking through the functions of the vehicle and he was super patient with explaining. Thank you very much.

E A

Bought a car here with my girlfriend. Super great pre sale experience. Not so great post sale experience.

Aroon Garstin

Service was great the lady at the service counter was super helpful. Helped me transfer service from Edmonton to BC as I had moved. Helped change my plates, services and Provided needed information

Robert Earp

We've been a Honda customer for over 20 years and I finally had enough with the local dealers arrogance, fully believing we would just trade up with whatever they offered. There's a lot more, but on to the great things I found at Murray Hyundai. From the start, there was a no pressure desire to answer whatever we asked and what we felt was a strong desire to make sure we go the best vehicle we could for our budget. Simply put, we came away with what we thought was a very fair deal that was our choice to accept or not. Nothing like previous experiences where one wonders just how soon one would find out that the deal wasn't so great after all.... We would recommend all of the folks that we dealt with to anyone :-)

Anne James

Great service LOVE the new Palisade

Taranjit Arora

Excellent

PROEAST OFFICIAL

Top notch service and they really do care for their customers. I went last month there and it was really a great experience for me. Jesse, and the the other guy they really helped me a lot. It was a work of 3-4 hours but I requested them to do it 2 hours because I have to go somewhere. And I was surprised and happy that they just did their work in 1 -2 hours. This shows they really care about the person they are dealing with. Also the person on the front desk, she is really respectful and always treat you with a smile on her face. Thankyou for your service.

Alden Burgart

Wonderful all around service. Great buying experience and awesome people. Highly recommended. I love my Hyundai Ioniq!

Kristin Meissner

We were very pleased with the customer service provided by Peter. He went above and beyond to ensure we had close up pictures of any imperfections of the vehicle before we came to town to view. We were working within a very tight budget and he did all that he could to accommodate us. Peter was upfront, courteous and easy to work with. I felt very confident that when I came in to town to view the car, there wouldn't be any surprises.

Gale Frost

Fantastic staff and service.

Joe Tkach

I needed a part right away but when Danny Jang checked it would take 6 days. I said my wife wouldn't be able to drive it without turn signals. Is there any way of getting the lever sooner. He responded and checked while I waited. He was able to get it the next day. He squeezed me into service and it was repaired the same day. I have owned 3 Hyundai vehicles over the years. But just moving to South Surrey and dealing with Murray Hyundai was the best service that I ever received.

Eric Michael

I just leased a 2017 Hyundai Tuscon from Gene Levin at Murray White Rock Hyundai. After leaving another Hyundai Dealership which was very high pressure and dishonest, it was a relief coming to this place. Everything went smoothly, no BS, and I got the exact vehicle I wanted. Highly recommended.

Dan Davies

Although we bought from them many years ago, we have not been pleased with the service.

Daniel Sheppard

A decent place to peruse a vehicle. Friendly staff and clean premises. Served by a fine gentleman named Peter. No pressure Peter. The parking for a potential customer is almost non existent. Apart from that it's a positive experience.

Ian Peppin

This dealership will make you feel welcome, comfortable & important. I was fortunate enough to work with Mr. Saunders. He delivered exactly what I asked for......a streamlined, straightforward, no fuss deal! He works very hard to find what you need. I would definitely recommend this dealership. Weekends are quite busy, not alot of visitor parking. But they'll compensate with great deals!!

Leonard Smith

Excellent attention, they upheld the pricing quoted over the phone, very professional.

Colleen Dickie

The service department made an appointment error with us and was quick to manage the situation - apologizing and offering complimentary service. We appreciated their response .

Arthur Ma

Helpful, patient and friendly staff. On to explore with our new EV.

Jason Chifan

Excellent service, honest, reliable, quick to return phone calls and e-mails, great pricing. 5/5.

Rachel Cassels

I recently had my SUV detailed here and having 3 dogs it was not in good shape. It came back spotless! I highly recommend them for any detailing, they did an amazing job for a great great price. Thank you to Danny, Jesse and Charlie!!

Giovanni Prudencio

I was trying to book service to my Santa Fe (still under warranty) but had the worst experience ever. They didn't even saw me or my car and were already talking about charges and who felt it was the issue... without even get the VIN. Don't recommend at all....

Kevin Southern

Very helpful and friendly... highly recommend.

Rachel Kirkpatrick

Great experience at Murray Hyundai. Excellent service, Shelley is the best!

charles dietrich

Amazing staff and perfect execution of what a car dealer should do for their customers.

Navroj Singh Sandhu

Love has the amazing customer service skills. He guided me so well and resolve my queries. I definitely recommed this place.

Ryan Monk

Have both leased and purchased from this dealership and I have nothing but good things to say. Helpful staff and friendly service made it a pleasant experience. Whenever coming in for a servicing they explained what needed to be done and what was optional or could wait. This let me consider what I wanted done at what cost instead of forcing me to pay for things that may not be needed.

Scott

Had a great experience here, made a simple inquiry from the internet, Andrew made it happen at my convenience. Had a test drive, loved the vehicle, they gave me excellent value for my trade, and it was quick and painless. Drove my new vehicle home the next day. Thanks to Andrew, Travis and Sara who were very personable while maintaining their professionalism. Excellent experience all around. thanks, Scott

Ryan Lloyd

Salesperson, managers, and finance were all great. Paperwork's done; love my car; worth the trek from from North Van. 5 stars.

Manjusha G kosuri

The staff is friendly and they value your time. I had a very good experience buying at this dealership.

Kevin George

Friendly staff and a great experience buying a vehicle there

Kirill Vechtomov

Great customer service! I met with Adam and he told me everything about the car and was very responsive in his online communication. His manager Melissa was super kind to share her own driving experience and even offered her own car for a test drive so I can compare to the one I was considering. Even though I didn't end up buying a car from them, the experience was excellent and smooth. Will be considering this dealership in future searches.

Don Wolf (DonWolfMusic)

Great staff, great service....I Love My New Sonata Ultimate!!!! They stay on top of everything to do with your vehicle!

Margy & Sam Tse

From Peter answering questions after hours to the warm team environment, it was definitely a positive experience during my most recent car shopping experience. In the hunt for a new car for my mother, we met all types of sales people. Some who made us uncomfortable or even tried to bully us into a sale. Along the way we met some nice individuals, but truly the collective positive experience from a good chunk of the staff that work at Murray made the car purchasing experience enjoyable. Big thanks to Peter, Andres, Carly, Melissa and others who took care of my mother these past few days. I would definitely recommend them to anyone in the market for a new Hyundai.

Mélodie Audet

Such a nice and welcoming dealership! Great service going above and beyond for me and my family. Thank you!

Carrie Graham

Totally contradicted the hyundai service manual and tried to gaslight me out of my warranty work. These guys, in my opinion, are running a scammy service department.

Jason Xu

Murray Hyundai are awesome place to get your vehicle. My salesman, Gary are very responsible person and help me to find the best car I need. I am very enjoy to drive my car. Big thank you to Gary and the Murray Hyundai. Highly recommend to go the place if you are looking for cars. Good price and nice car!

Jupiter Eye

Nice place, decent people and great service.

leo Sando

Always Always I spend more then 3 hours waiting for my oil change is for me headache every oil service change. I have to make appointment and ALWAYS is the same excuse "We are busy" but other companies no need make appointments they do in less then 1 hour like Mr. Lube etc. another thing is Jesse Dawson is so arrogant person the way he speaks is so heavy and nothing friendly he need to get some basic classes of costumer service level 1... anyway sorry for Hyundai.

Abhiraj Brar

Great service and got a great deal on my car. Shoutout to Love he’s one the best salesmen I’ve seen. Very helpful, kind and polite. Solved any issues helped me pick the right car.

Jon Newell

Nothing but excellent service from this dealership. The whole team of staff are very professional, especially Travis, who has been my salesman for the two cars that I have purchased from this dealership. He gave me an exceptional deal on my 2013 Santa Fe. I will definitely be returning when it is time for an upgrade, if the deal is anything like the last, I could be coming back sooner rather than later.

Michelle Gallagher

I just bought a Tucson here and it was a great experience with helpful cheerful sales staff who dealt with me in a direct and straightforward manner. Never thought buying a vehicle would be a good experience but this was. Thank you guys.

Jason Lee

Thank you Peter & the rest of the Murray Hyundai Team. I am really happy with my car buying experience. I am really happy with my 2016 Tucson 1.6T Limited purchase & 5+ years later, I will come back to you to do it all over again. I will definitely recommend Murray Hyundai. :)

Devyn A

Customer service and retention is poor at this location. Called in 2 months ago, reception took my name and number said that parts would return my call, never happened. I simply wanted to order a part for my Hyundai that needed replacing. Unfortunately I have worked for Hyundai at another location & this would not be tolerated. You don't meet customer expectations, or Hyundai standards on customer care. I previously worked for Hyundai in another city. I know that this type of negligence would not be tolerated from Hyundai head office. You're location is literally 3 minutes from my work BUT I will be driving all the way to Langley or Richmond; where the service has always been 100%.

Thao Nguyen

Great service and knowledgeable staff, keeps your best interest in mind! : ) Extremely happy with my first car purchase and Love was very helpful every step of the way!

Jackie Poitras

Love my Elantra. Be prepared to fight for all you were promised. Service can be spotty at this location. Be careful of the program re small dings and chips in the first year. I had several issues and all that happened is I had to buy my own coloured pencil and fixed my own chips. The vehicle is a honey... be careful!

Mona A. Pierre

Love this place.. People are great to work with

jenn hayward

Our advisor was Jenna, she was very knowledgeable and service was friendly and professional!

Satinderpal Saini

Murray Hyundai White Rock is a good dealership. Everyone is professional and upfront, no hidden charges. Shelley helped us a lot in getting our first SUV. 0% for first 6 months came as a surprise and they Gave us a nice discount too! Highly recommended....????????

Jessica Gray

We had an awesome experience at Murray Hyundai. We purchased a Kona Electric but this is not the first car we have purchased from them. The people that work there are so helpful and go above and beyond. Specifically Gene and Sam on the sales side. Gene went out of his way to bring the car to my husband who is immune compromised to let him test drive it (We are a 30 min drive, one way from the dealership). He replied to texts while he was not working to organize a test drive for me. He is personable and reliable. Sam, the sales manager, is friendly and worked his magic to give us a great deal on our trade ins. He also came to our home with dealer plates so that we didn’t have to reinsure the car we were trading in. I am just blown away by their customer service. Everyone we dealt with was friendly and kind. On the service end of things, I have been coming to White Rock Hyundai for years. Charlie, Danny and Lucas are all fantastic to deal with. They are knowledgeable, friendly, polite, and make you feel like part of the family. It doesn’t feel like a chore to bring my car in. With an electric vehicle I will be there less often which is a good thing, but I’ll miss catching up with the team. I highly, highly recommend going to White Rock Hyundai and experience what buying a car should really feel like.

Jeff Nubreeze

I was very happy with the service provided by Murray Hyundai White Rock. The sale personal Sam Ridgeon was very professional and very helpful. Your receptionist Ms Frost was very welcoming too.

Samantha Chittick

Peter, Andrew, Carly & Melissa are wonderful to deal with. Very down to earth and relatable. Zero sales pressure tactics. They inform you of all of your options and let you lead the decision making! They also went out of their way to help my hubby surprise me by ordering my 2020 Santa Fe Luxury in White with Tan leather interior that I've always wanted! Big gold bow on top included! Thank you!!

Maria Foster

Bought our second car from Murray Hyundai!! Once again the most amazing service. From sales to financing and service for our current car. 100%!!!

Robert MacDonald

I had a wonder experience with the purchase of my Tucson from the minute that I walked into Murray Hyundai and met Andrew who was very patient but extremely helpful . They were all very helpful in every way and I would recommend them highly at any time. Thanks for everything PS I love the car RJ

Tanya Chevis

I purchased a new vehicle from Murray Hyundai White Rock, and have had a customer relationship with them exclusively since 2010. I bring another vehicle I purchased from elsewhere to them for service. I have never seen any dealership or vehicle service center come close to beating their people, prices, integrity and honesty. It's truly beyond what one would ever expect from any vehicle dealership. I highly recommend Hyundai as a brand and particularly, this dealership. You won't be disappointed.

Troy Scott

Although our deal didn’t work out, I just want to thank White Rock and staff (especially Love) for their time and efforts. Everyone I talked to from Carly in finance to Sam in management as well as Love in sales, were professional, prompt, and willing to listen. Thanks guys.

Jade Seibold

I’ve had two cars maintenanced by them and they are phenomenal!! They make sure you’re comfortable right off the bat! Never over their given estimate, quick, and super friendly! They’re not pushy when it comes things that they notice could be serviced - they ask you first. They are a lovely team!

Penny Chan-Kent

Great service and staff! Have only had positive experiences dealing with our salesman Sam and other staff members.

Mishank Arora

Excellent customer service, Always working hard to give you the best deal. Thanks to Cedric and team of Murray Hyundai White Rock. Highly recommended!!

hank walter

Nice building

Shawn McMillan

Andres is absolutely amazing. He is down to earth and personable. Dealing with Andres feels like you're dealing with a friend. I would 100% recommend him to anyone.

Elizabeth Layet

I heard good things but they offered me hardly anything for my trade in. Hyundai’s don’t hold their value at all I owed so much when I wanted to get a new one I went to Toyota instead!

Teri Burstein

Excellent service! Very friendly, helpful. Would highly recommend to everyone!! Thank you Gene!

Rui Yong

We were looking for a used car and came across a Mazda 3 that was competitively priced at Murray Hyundai in White Rock. We scheduled a appointed to meet a sales rep Gary Ali. We found the entire purchase experience very good and purchased the vehicle. What blew me away was the after sales service. Shortly after driving the vehicle home we noticed a noise coming from the front end. I decided to take it to a Mazda dealer to have it inspected and they confirmed a part Connected to the suspension is damaged and needed to be replaced. We contacted Gary and explained to him that a part is damaged, not expecting much. Gary was sympathetic and spoke to his bosses Andrew and Sam. We were told to bring the vehicle back so they can do an inspection on the damaged part and repair it! Good service to get a sale is to be expected. The after sale care we received is beyond what we or anyone could’ve expected. We would not hesitate to recommend Gary or Murray Hyundai White Rock to any of our friends who are looking for a new or used vehicle. 5*

Donna Baker

A helpful and friendly place

Mik._.asa. .,

My wife Got a 2010 Hyundai Tucson Which was amazing in the inside and outside. The Only Thing was it had too much technology Which was good So we checked The Truck book Turns out they gave us the french version. But the truck was Mindblowing

Haris Hafeez Khan

Wow what a great service by Hyundai White Rock. Just bought Hyundai Santa Fe 2021 from them and I loving it. The Manager was really great and cooperative. Special thanks to sales person Love and Peter who did an amazing job to find our dream car on a very reasonable monthly payments. Highly recommended to all the people who are living in Lower Mainland, come here and ask for sales person Love or Peter. Thanks guys appreciated your help.????????????

Sanika Goyal

Good customer service ????????

Bruno Fuster

Highly recommend Murray Hyundai. Had a great experience and found the best quote for a new car with them. No hidden fees, they were very straightforward about everything.

Manvaran Sooch

It was a great experience here. Love marwah ( sales representative ) was very knowledgeable, professional and was a great help .

Asad Khan

I had a great experience with the sales associates and was able to purchase a car at Murray Hyundai, The only problem I had which to me was major was that I received a call from the accounting department to come back to the dealership to pay an outstanding balance of 500$ because of a supposed refund from a deposit given to me. Everything was cleared up but it seemed very unprofessional to me and I will not be giving business to Murray Hyundai again.

George Wolf

Update: 2019-03-11 Traded in my 2013 Acura TL for a 2019 Ioniq Electric Plus (plug-in hybrid). Peter and Melissa worked with me to get the best price on my new car -- including a loyal-customer bonus! Great trade-in price for my Acura TL (I will miss you) and they had my car prepped and ready for a weekend trip I had planned with my gal to Seattle/Phoenix. Loving the car! Drove nearly 900km, stopped at the Aldergrove border crossing on our way back to fill the tank (still at 1/4 full). Whooping bill of $23US. Wow! Now that's value! Thank you once again for a great experience and fantastic car!!! You guys continue to go above and beyond to earn my business. I will definitely be back! Original review - 2018-07 Great experience working with Peter, Melissa, and Charlie! Recently purchased a 2013 Acura TL from Murray Hyundai. Found a slow leak in the left front tire after picking up the car. Brought it in this weekend to get it looked at. Charlie explained that the tire was unrepairable. Murray Hyundai went out of their way to not only replace the tire, but also ordered two new premium Goodyear tires (free of charge) to ensure the tires were balanced -- never a good idea to replace just one tire. Really appreciate the follow-up service and support from Peter, Melissa and Charlie! Would highly recommend Murray Hyundai! Thank you team for exceeding my expectations! George

Claire Creighton

I am very dissatisfied with my service at this Hyundai. The salesperson I saw seemed very nice, but the car I went to see had visible damage that was not openly disclosed and was unknown (of its existence in general and how it happened) by my salesperson. The salesmen also continued to call me three times after I had already told them explicitly I was no longer interested in their service.

Kash Sekhri

I am so happy with my experience at Murray Hyundai. Peter, Sam and Melissa were so helpful and most of all friendly and accommodating. Can't thank them enough for my new 2021 Elantra. Definitely best Hyundai dealership in the Lower mainland.

Astrid Crompton

I have been dealing with Murray Hyundai since I purchased my 2012 Sonata new from them. Since then, they have done all of my maintenance and servicing. I have been very impressed with their professionalism, politeness, and quality work. It has always been a pleasure to deal with them. They just recently serviced my car, and again strove to make my experience a pleasant experience. I would not hesitate to recommend them to anyone looking to purchase or service a Hyundai. My son, and a good friend have also purchased vehicles from them, and they are both extremely happy as well. When I am ready for my next vehicle, it will definitely be another Hyundai, and I will be dealing with Murray Hyundai. I have also been very impressed in their community support and involvement. Highly recommend!

Emily Gage

Excellent experience. Jason was helpful, honest, and not pushy in the slightest. Really appreciated how he didn’t “dumb down” things for me as a solo woman buying a vehicle. All the staff were welcoming and friendly. Michelle in the financing department is incredible and an absolute gem of a human being. Would definitely recommend these great folks! ????

Henry Huynh

I don't earn any extra benefit from the dealer to write this review. This is from my heart and real experience If I can give the team at Murray Huyndai White Rock more than 5 stars, I would do it Buying a new car is not easy experience and due to the pandemic, things get harder with low inventory and price increase But this dealer don't make up the price and they are amazin in customer service. I had worked with Adam a few weeks before I bought the car, since we don't have a lot of choice ????Adam- Internet Sale Manager is very responsive, not trying to push people buying car or using any sale tactic to make buyer feel uncomfortable. He builded a relationship with customer and we will bring our friends to this dealer for buying new cars in the future. Can you believe he responsed to us when he was on his way back from Alberta. What an amazing guy???????????? ????Finance team: Mellisa and Jane was fantastic. Jane was on training but she is outstanding. Very professional. Melissa-Finance manager explained for us very carefully about many things and let us think about the decision instead of pushing us to buy things that we don't want. They are ready to go extra miles to help customers. Amazing ????Brad: I'm not sure which department that Brad work for, but he helped us showing the car's features and he even put the license plate, clean the car before we take it. Thank you Brad❤️ ????Auto Insurance team: I'm sorry that I didnt get both of you guys name, but I got the insurance company's name on my plastic bag is "Schill insurance". Thank you for helping us on the auto insurance and the license plate number we got from BC park is amazing. ????️Thank you Lindsay at the desk for being very friendly and "Congratulations" to our new car many times. That was very kind of you The owner should be proud to have a team like that since "word of mouth" will bring more and more customer to your business Hope the pandemic will be ended soon, so we will have more choice for the car. This is not a very good time to buy a car due to the pandemic, but new car buying experience like this is amazing It's worth the time to go from Vancouver to here for our new car Cheers????????????

Darrell Wrubleski

Friendly service...they always remember your name.

William Hemrick

Shelly was awesome! Answered all our questions and brought up points we hadn't thought of!

John Bogar

Another good service experience, work done promptly - Great people!!

Adam Paton

Christine is always very helpful. The service was done quickly and at a good price. Very happy with the level of service at Murray Hyundai.

Nico Riekert

Professional, friendly, and competent.

Abhishek Bains

Visited them last week regarding my car service. It was a wonderful experience and the Service Advisor "Lucas" also arranged the pick and drop service for us.

Cristopher CL

The experience was smooth and easy. Shotout to Love and the rest of the team for making it happen. Everyone was friendly and really have the customer's Interests at heart.Will be sure to to tell my friends to check out this place if they ever need a car.

Erica McFarlane

I brought my car in for an oil, lube & filter change. A few other issues were brought to my attention, which I didn't understand, so Charlie explained it to me in a way that was not pushy nor condescending at all. Once I chose which services I wanted them to go ahead with, they acted promptly to get the necessary pieces into the shop, and I was able to get my car back by the end of their working hours. Everyone I came into contact with, was polite, friendly and professional. I highly recommend this place.

Anna W

From sales to finance and in between: received great and helpful service from everyone. Wouldn't hesitate to recommend them or buy my next car here. Everyone is very friendly, as cheesy as it may sound, it does feel like a family. And I love my new Kona EV!

Warren Melville

My wife and I bought our Santa Fe Sept 29/2020. We are very happy with all involved especially with our salesman, Love. Love was great right from the first time we met right to when we picked up our new SUV. Thank you to everybody involved. A&W

Julien

Terribly unorganized. Make an appointment to test ride a vehicle...it isn't there and we wait 30 min. Go to the dealership TO GET THE CAR WE ARE BUYING...it isn't in the lot and they make us wait 40 min. CALL YOUR CLIENTS AND TELL THEM THEY DONT HAVE THE VEHICLE IN THE LOT AHEAD OF TIME. And I'm specifically talking about LOVE. Figure it out man

Clara Salja

Great service! Gene and Mellisa were honest and upfront ! They really made purchasing a vehicle a lot less stressful! After visiting three Hyundai dealerships I was amazed by their professionalism.

Jas Mannan

It was an amazing experience. The staff were very polite and very helpful. We came back to the dealership few times and each time staff greeted us with respect and very helpful in every way possible.

RS Auto

Thank you very much for taking care of my sonata. Friendly staff and great service. Quality work and reliable people. Special thanks to Danny Jang and Lucas Pretty!

Shelley Dougan

I bought a used Nissan from Murray Hyundai and, it turned out to be a lemon! Murray Hyundai went above and beyond to take care off all of the issues with the vehicle. I would definitely recommend them as they stand by their sales. The staff is awesome!

Julia Gordenchuk

very friendly and helpful staff

Tim 777

I bought a car from this dealership and was charged something they like to call a "financing placement fee". It is a complete scam and a cash grab. When I was buying the car the dealer and I made an agreement that I would be charged the agreed price of the car, the $499.00 documentation fee and 12% tax "all in". To my surprise when I got home I noticed another $490 added to the price of the car. It was not listed as a fee it was just added to the price. The next day I contacted the salesman and he said he'd have the finance person call me. I was at work so she left me a message. She stated that "it's a standard industry fee and it's because it cost the dealership money to find me financing". This statement was also repeated by the sale manager. FYI the banks pay the dealership to bring them clients. If this fee is ever brought up while buying a car get up and leave. It is my STRONG recommendation that you take your money elsewhere. If they try to charge you any fee besides the administration/documentation fee it's an unnecessary fee. You don't have to believe me just call some other dealerships like I did and ask. There are way too many places to buy a car and spend your money. I am hard working construction worker with three young children and $490 is alot of money to me and my family. In the end the dealerships sales manager took the $490.00 off the car and an additional $250. They also apologized for the experience I had.

ColleenF Morlan

I couldn’t have been happier not only with my purchase of the Kona EV Premier but more so with the professionalism of both my sales agent Adam Russell as well as the Finance Team of Carly and Melissa. At no time did I feel pressured to buy and was most impressed by the courteous and knowledgeable assistance. I would highly recommend this dealership if you’re interested in a new or used vehicle.

angelo massot

If you are looking into purchasing a new Hyundai I highly recommend going to the Murray/White Rock Dealership. The staff are welcoming & helpful. My salesman was Peter; he provided me with great service & I highly recommend him to anyone looking for a new car. Ask questions & they will be answered. Thanks Peter & the rest of the team at Murray Hyundai !

Rebecca

Andres is awesome and the entire staff was so friendly and helpful. We love our new car and I definitely recommend contacting this dealership if you need a new to you car! Thanks ????

Sameer Ali

Staff is very friendly.

Yvonne Dong

(Translated) I bought a used car here three weeks ago. This is a very happy shopping experience, because their service is really good, especially the sales staff Gary is very enthusiastic and professional. After learning that we could not see the car, he first helped me watch the car remotely, and then helped me over and over again to introduce various details about the car I picked. Not only Gary is very professional, but Andrew and Sam, the managers of this dealership, and Justin from the Service department have all helped me a lot. They arranged multiple professional inspections for the vehicle and helped me replace the battery with a new one for free. All this made me very heartwarming, and I felt the care of my loved ones in a foreign country. Here I would like to thank the salesperson Gary, the vehicle maintenance staff Justin and their managers Andrew and Sam for their attentive and thoughtful service during this time. It is highly recommended that everyone come here to see the car, because not only the price is favorable, but also professional. The more important thing is to feel relieved. (Original) 三周以前在这里买了一辆二手车。这是一次非常开心的购物体验，因为他们的服务实在是太好了，特别是销售人员Gary非常的热情而且专业。在得知我们无法看车的情况下，他先是帮我远程视频看车，后又一遍遍的帮我介绍关于我挑中的车辆的各种细节情况。不仅Gary很专业，这个车行的经理Andrew和Sam以及Service部门的Justin都给了我很大的帮助。他们安排给车辆进行多次专业的检测，免费帮我更换了新的电瓶。这一切让我非常的暖心，在异国他乡感受到了亲人般的关照。在此我特别感谢销售人员 Gary,车辆维修人员Justin和他们的经理Andrew和Sam,感谢他们这段时间以来的细心而周到的服务。强烈推荐大家到这里看车，因为不仅价格优惠，而且专业。跟重要的是非常放心。

Amanda Leenstra

We bought a 2015 Sante Fe Sport and received the best customer service. We needed something to work within our specific budget and the guys at Murray Hyundai made that happen including getting the trim level I wanted. You guys rock! Thanks to Sam for putting up with our non-stop mockery (haha) and Peter for watching our son while we finalized some details with Sara!

Jagdeep Malhi

Very nice customer service...explained everything about my SUV for recommended service

Dean

service is fair

Navtej Singh

I have recently bought Santa Fe from Murray Hyundai White Rock and received the best sales experience. Peter from Sales department was very professional and concerned about the customer's need and helped me throughout the deal. I would definitely recommend people for a visit at least to explore the product. I hope the same from Murray Hyundai in future for the after sale services.

Rushi Hingu

I went to murray hyundai with my friend to buy Santa fe 2020 and my experience was not so welcoming. My attending sales person was Gene and he was very good with us in the beginning, we talked about the car and all. He asked me If I have took a test drive already and I said I have not, then he said lets take a test drive but before that he took my information. I told him that my credits score is fair and I do not have any car to trade in. Then he called the manager and he asked me to send my information to the bank for the loan approval( as he was in doubt about my approval) and I agreed. Then Gene got me the weekly figure for the car, and I asked for the overall quote which he didn’t gave me till today. After that Gene was missing but melissa came up and told us that they will inform if it gets approved or not. Then I found gene and asked for the quote again and he said that he will email me but he haven’t. I asked him before leaving if we can take a test drive, but his response was “ I AM NOT SURE IF WE ARE ALLOWED” so I asked to look at the car and he agreed. Then he vanished again and I leaved from there. After two days I messaged Gene about the qoute and the approval, but melissa called the next day which I couldn’t take it. I didn’t call them back, because I think they were not interested in selling car to me as Gene was not showing interest and rejected to take a test drive and he also haven’t contacted me till today about the car. That was my experience. Would I recommend murray hyundai? - Yes, but only if you are likely to get loan approval or you have trade in vehicle or you are giving good down payment. Would I recommend Gene? - Definitely Not because of his rudeness.

gurleen kaur

I had awesome experience at murray hyundai white rock, i bought hyundai sonata was a great deal. I am so impressed with the excellence of sales and service I received when purchasing my vehicle. Thank you so much LOVEPREET , he was our product advisor. I love his service, he explained everything in details about car. He has amazing customer service skills. Buying a car like sonata was a dream for me and he played a great role to make it true. I would highly recommend this dealership.

Nathaniel

Great friendly service, but experience day delay in vehicle repair due to wrong part. Very inconvenient for myself. Expensive services, but to be expected from dealership.

Natalia D

Good dealership for Hyundai and pre-owned cars. I was lucky to get in touch with Love (his real name!). He was fast to respond to my many questions about the car. When I came for a test drive, Love gave me a nice tour of the dealership and reviewed all car features. I would highly recommend that you visit this location and chat with Love Marwah!

Trooper

I’ve been to other Hyundai dealership for service, while this location is a little further, it was pleasant, quick and over all excellent service from the white rock Hyundai team. From the moment we walked in to the time we left, easy !

Raza Kahloon

Great place and nice people, I dealt with sale representative Love, what a nice guy he is who made my dream come true. I suggest to people who Hyundai lovers if u need vehicle pls go to Murray Hyundai Whiterock and deal with Love. 5 stars for u guys....

Nicky Drover

I had a service done on my car, they were very good. Nice friendly and polite.

Connor Krezan

Service is usually very good however today I can’t say the same. When I picked my Elantra up the paper floor mat was left on the drivers side covered in dirt. Additionally items from my glove box were thrown on the ground on the passenger side. This must have been because my wheel locks were in the glove box... but really? Put the stuff back

Nicole Schouten

My entire experience from beginning to end was FANTASTIC. From the moment I walked in, Peter (make sure you ask for him) was incredibly knowledgeable, soooo kind and honestly just hilarious! He truly wants you to have the most enjoyable car buying experience and that you find the car that rights for you (and your wallet) Love him! Then there's Melissa who helped me with all the financing, she's AMAZING. This was my first time buying a car on my own so I was understandably a little nervous about staying within budget. She could not have been more wonderful or patient (I had a gazillion questions) through the whole process. She's so down to earth and easy to talk to and kept my budget in mind as she walked me through every single financing/insurance option. Not once did I feel pushed to go over my budget - seriously the best! And last but not least while I waited for my appointment to pick up my car, Brad took the time to show me every single feature my new car had to offer. This particular one has Apple CarPlay which I've never used, and Brad sat with me and helped me sync my phone, set all the settings to my liking, and basically made sure that I knew how to use every feature. I've NEVER had someone take the time to do that before but it was INSANELY helpful. If I could give this place more than 5 stars I absolutely would. This was by far the best car buying experience I've ever had and would HIGHLY RECOMMEND to anyone even thinking of buying a new or used car.

Tonner Jackson

I generally have an allergy for car dealerships, but the folks I've worked with at Murray were uncharacteristically transparent and helpful. I'd recommend them to anyone who's purchased a Hyundai and is seeking inspection services -- they provided me a ton of reassurance in reselling.

Taher Adamali

Great service from Shelley.

N K

The Service department at this location is fantastic. I have had my vehicle serviced here regularly at this location and really can't say enough about the service staff. Danny Jang and Charlie Calbury are two of the most knowledgeable people in the biz. They truly care about their customers needs and do everything they can. Bring your car in here if you want true and honest service. Yes! It often does cost more when going to a dealership for service, but you won't be disappointed.

Sukhdeep Singh

I will give them zero star if if have option Very bad service Rude employees They charging 100 dollars just to turn on the switch of remote starter from car remote key I will never go there again Better go to langely or guildford hyundai

Corey

Good staff in service department

Iain Murray

Beware! Took my car in to address a spongy brake pedal this month. After two visits, they failed to diagnose or fix the problem, but told me the car was still safe to drive, and I needed either a new master cylinder or hydraulic control unit (HECU), they weren't sure which. So repairs would be either $1,500 or $4,000. A quick google search found the car should not be driven in it's current state, and also that the HECU part quoted at $3,000 is only $1,400. Increasingly frustrated, I also got a quote for the master cylinder elsewhere for half the price. With this in mind, I asked Murray Hyundai to keep the car longer and determine which of the two repairs were necessary, and to match the lower prices I'd found. At this point, they changed their tune and said BOTH repairs were necessary, and the best they would do was 15% off, so it would still be $4,500. Really annoyed at their lack of expertise and apparent price gouging, I picked up my car and took it elsewhere. Good thing I did, as NEITHER repair was necessary. Another shop did a quick fix to the ABS unit, and did not charge me a penny! I'm in disbelief. I just saved myself nearly $5,000 that Murray Hyundai wanted to charge me for fictitious repairs. They've lost my family's longtime business of three vehicles. I'd pay a premium for Hyundai's expertise on Hyundai vehicles, but this whole experience destroyed years of trust in this dealership.

Rosewood Villa

As usual, Charlie and Danny are always excellent in their service, value, personality, honesty and attitude! I have been going to Murray White Rock Hyundai for several years, and they are the best there is!

Jon Watson

Great dealership! I was helped my Jenn and she was incredibly kind and reasonable. I was in and out all in one day with a car that I really wanted. I would recommend speaking to her if you're wanting to purchase a vehicle from this dealership! :)

Robert Silzer

Your entire team but in particular Charlie Calbury is consistently professional, thoughtful & patient. I always feel glad I brought my business to Charlie at Murray Hyundai. Also had a great test driving experience with Andres Balcarcel. thanks for always making me feel welcome. Great Job. Thanks again. Robert

Willoughby Dog Walking

New wheels makes for a very happy day! A big thank you to Peter & the amazing team at Murray Hyundai White Rock! I LOVE my new KONA & so will my 4-legged passengers! 5 ⭐️ service from the beginning. Very professional & each team member played an intricate role in making the purchase of my KONA seamless. Their service department is also top-notch! Well done team!

Sharon Greysen

Friendly, helpful, and great service-My car is wonderful too!

Brian Braun

Shelley Dennison was very personable and professional to work with. She handled my concerns in a timely and emphatic manner. I did not feel as if I pressured to make a purchase, more like I was supported in making the right decision.

Marina Neal

Incredible dealership! Finished exactly when they said my car would be done , and Lindsay from the Service Department made the experience so easy and enjoyable.

Ron Wild

Excellent service staff knowledgeable and helpful.

Tracena Cooper

100% Satisfaction with Murry Hyundai Whiterock!!! From the moment we walked into the dealership, the staff at Murry Hyundai made the daunting process of buying a vehicle EASY and ENJOYABLE! Gene was our salesman and you could not ask for a more professional, helpful and knowledgeable sales representative!!! Melissa in the Finance unit was professional, organized, transparent and knowlegable! Both Melissa and Gene explained every step of the way which helped to make us confident we were buying from the best!! We love the Kia product but you can't just buy excellent service! The product is great but it's the SERVICE that truly makes the difference!!! We were introduced to other key staff at Murry Hyundai including the service department. There was a fun 'purchase presentation' made at the front desk with Murry Hyundai staff gathered around to cheer our purchase as we pressed the hockey goal light and horn. FUN! The bottom line was we purchased an excellent vehicle at an amazing price from a company that we have 100% confidence and trust in! Thank you Murry Hyundai Whiterock!! We're part of your family now!!

Hailey Smith

I had a great experience with Sam and Darren, both very professional, friendly and helpful. At no point did I feel pressured into buying a car, making the experience more relaxed. Sam even took the time on his hours off to come into the dealership to show me my new car once it arrived.

Tracy Douglas

Thanks so much to the whole team at Murray Hyundai WR- they really went the extra mile to help me set me up with my new dream electric car (Kona). My parents recommended that I go there since they really trust that dealership- and they didn't disappoint! I felt very safe there, and I appreciated the extra effort they made- including wearing masks at all times, which not all dealerships were doing at the time. A salesperson named Love helped me out most of the time, and I wouldn't hesitate to recommend him. He never pressured me in any way and I really appreciated his helpful, mellow, laid-back attitude. High pressure sales just don't work for me... ; )

Adam Killick

We purchased a superb 2017 Santa Fe from Anand. He was energetic and worked hard to meet the price we wanted. Anand and the rest of the staff were a pleasure to deal with. We would recommend people visit Murray Hyundai to see what they offeer.

m y

Love, the sales rep, was amazing to deal with. He was very knowledgeable of the product that he was selling and thoughtful to my needs. The whole sales department was very thorough and nice to deal with. Definitely recommend buying your car here.

M

Adds hidden charges to final bill, sum of $1500 dollars ($1000 for financing and $500 for PPSA). Repairs have been inefficient (4 trips back to dealership for one minor repair) - Also their Finance Manager started screaming at me - she's called Melissa Ravensbergen - absolutely unprofessional - brought this up to the management but she's still employed.

Claudia Ramirez

Great service. Sam the manager had good attitude very nice. Peter sales rep also polite very transparent . Melissa was also very nice honest. Overall good experience did not feel like they were being dishonest and pushy. Highly reccomend.

Andrew P

My family and I have been Honda people for as long as I can remember. Then my fiance (now my wife) came along and bought a Hyundai Elantra. If I had it my way she would have bought a Honda Civic, but I had to admit that I was pleasantly surprised with how stylish and well designed the Elantra was. When we started shopping for a new SUV this year we decided to look at Honda, Toyota, and Hyundai. The sales persons at Honda and Toyota were extremely off putting (a first for me at a Honda dealership) and there were a few things that we didn't like about the CR-V and Rav 4. We turned our attention toward the Sante Fe and while there were still a few things that we didn't like about it, we still preferred it over the CR-V and Rav 4 and the new model year was only a few months away with rumours of a minor face lift that may address our concerns. While researching the changes that were coming to the Sante Fe we stumbled across the completely re-designed Tucson. It looked great, it was bigger, it had every safety feature we wanted, and they improved on the few things that we didn't like about the Sante Fe. We decided to wait for the Tucson and our sales person, Andrew McCullough, was great at keeping us in the loop. We pre-ordered a Tucson as soon as they were available and it arrived a few weeks earlier than expected. Once again I had to admit that I was surprised with how stylish and well designed a Hyundai vehicle was. We ended up buying the Tucson and after a month of ownership our only regret is buying it too soon. There were no promos when our Tucson arrived and since then there has been one after the other, including one for a free 7 year/120,000 km warranty. Unfortunately the dealership will not honour the promo for us, citing unexpected costs for body work on our trade in that "ate away in some of our profit". Next time just tell me no, don't tell me its because you (allegedly) incorrectly assessed the value of my trade in. Anyways, lesson learned. Next time we'll wait for the promos, but you wouldn't think it would be an issue after paying nearly $50,000 for the top model of a brand new vehicle with several dealership add ons. I'm sitting on the fence of whether I would recommend this dealership or not, but aside from the issue with the promo, which has really left a sour taste in the mouth, our experience has been otherwise positive.

Seana Moody-Mills

I have been an Acura customer for 17 years. When I wanted to buy a new 3-row SUV, I tested every 3-row out there and ended up choosing the Santa Fe XL because it had all the bells, whistles and performance of a luxury car at a great price. I ended up buying at Murray Hyundai because they were heads and shoulders above all the other dealerships I dealt with. There were no "Used Car Salesman" tactics, just respect and a terrific team doing everything they could to make my buying experience a fantastic one. Peter, Andrew and Travis were amazing and I can't say enough about how refreshing an experience it was from beginning to end. Plus, I love my new Santa Fe!

Tad Savage

Drove from Maple Ridge to shop here after reading all the great reviews. Was pleased to find that they live up to all the hype on this site and yelp where I also did my research. Gene Levin was very forthcoming about existing history and condition of car and I believe did his best to give me a fair price. I wanted them to go lower - but I guess they gotta make money too. I had some financing issues due to my immigration status and Melissa and Amanda worked on it for 2 days and still got us a good rate. All around great experience and a great group of folks.

John Mosquera

Peter was great in helping me buy my car. Originally it was sold, but he contacted me the moment the buyer fell through. He was good about following up through the buying process, and I am super happy with my car. thanks Peter!

Sunny S

Good service

Sandy Scott

Loved it

Cheryl McIntee

Exceeded my expectations in dedication to professionalism. Gene, Andrew, and Carly, tirelessly focused on my needs as a customer until I was ready to drive out of the lot with my new vehicle. Thank you Hyundai White Rock.

Jennifer Hall

Friendly service throughout my whole experience. I was so happy they really took the time to set up my new vehicle with me and personalize my settings.

Den Sei

Finally found a place where I can take my car for honest, reliable service. Had nothing but problems with the Kia dealerships! Thanks to Charlie and his team in Service, I can be assured that ONLY THE REQUIRED WORK will be done and in a professional manner. Nice to see that the service manager Charlie followed up to see how satisfied I was with the service. Guess I'll be buying a Hyundai a second time as new next car! Too bad KIA!!!!@@

John Freiheit

Top notch service and exquisite customer service. We felt like family when dealing with the white rock Hyundai team in purchasing our 2021 Palisade. The tall dark receptionist who originally greeted us was exceptional, extremely knowledgeable and kind. We would return to purchase our next vehicle with the white rock team in a heartbeat!!

Kevin Oake

Was referred to Dave Alfawicki from a colleague and although we did not proceed with a purchase of our next vehicle, of all the dealerships we visited, Dave was the classiest and most professional sales person of them all. We felt his concern for our needs was most important and his knowledge of the product was more than sufficient. Highly recommend!

Howard Roark

Their aim is just to upsell and trap you in for extra charges. Price is higher 15% higher than other dealerships.

Marko Radinkovic

I've bought my car at this dealership 3 years ago and have been servicing it ever since at this location. Service is great, very professional. I would definitely recommend to anyone looking for a reliable dealer and maintenance.

Tyler Gibson

This is the best dealership that I have dealt with. Thanks for making it such an easy process.

Carrie Gaskin

Very pleased with the service we received from Andres in sales and Melissa/Carly in the business office and all the other staff who said hello. Very knowledgeable about their product and services. Will highly recommended - plus we love our new car.

Mandeep Dhaliwal

Service department is very rude I will never go there

Mohammad Nazer

Took my genesis in for a faulty sensor which is covered under warranty. When I get there, the service rep Lucas tells me that it's 430 and they might not be able to get it done by the end of the day. First off, your company was the one who booked me in for 430 and knew what the issue was. Second if the day was busy then you could have called and informed the customer to rebook their appointment. Anyways after telling him this, he says we will try our best to get it done by 6. Once they finished looking at the car, he comes to tell me that the sensor was damaged and will not be covered under warranty. I tell him I've had the car for almost a year and have not gotten into any accidents, it also doesn't make sense electrically for the sensor to fail years after a collision. If it was due to damage it would fail upon impact. Then he says it could have been from a parking lot bump, again there's no physical damage on the bumper and makes no sense. So I ask him I'd like to take a look and see this "damage" and he says oh sorry the bumper was put back on. Why would you put the bumper back on when replacing the sensor is only a 15 minute job! Everything seemed very suspicious and I felt scammed as they took payment still for checking the car. Probably the worst customer service I've ever dealt with, DO NOT RECOMMEND GOING HERE. AVOID AT ALL COSTS!

Peter Alpen

Already did a review but only 4 stars came up. It was definitely meant to be 5 stars. Peter Alpen

Peter Pang

A big THANK YOU to the amazing team and particularly Andrew. We love the new Santa Fe.

Dave Wong

Always comforting getting our vehicle serviced here. Staff are friendly right from the receptionist Kirsten to all the service advisors, Danny, Lindsey and Lucas. They are all extremely knowledgeable and respectful of your concerns and time.

Tina Sweetland

Everyone I dealt with was very professional and patience. I had a lot of questions throughout the process, and they were careful to make sure I was comfortable with the process.

Kim Lee

Exceptional customer service. They treat their customers with importance, courtesy, and respect. Andres was especially great and helped us find the right vehicle. He cares about his customers and responded immediately to any needs we had. I would definitely recommend this dealership to anyone. Thanks!

Amy Monroe

You couldn't ask for a better car shopping experience. Mine started with the website. I was shopping for a used vehicle and Murray's had the carproofs on line and accessible allowing me to do my homework without pressure. I chose the text option to inquire on a vehicle and was surprised when I had a response at 10:30pm! From a real person too. The entire staff are welcoming, helpful and make you feel special. I definitely recommend them.

Jacob Longridge

Great service. Danny was polite and professional.

Brian Mollison

Outstanding customer service given by Andres, very happy with the pick up truck, very clean. Would buy a car from them again. Thank you!

Daniel Lee

Loved my new Elantra! Loved their wonderful customer service and care. Loved their great vehicle service follow-ups. Thank You!

Bobby Pannu

Great and professional service. It was great dealing with ANDRES and an Andrew. Both did great job for providing new vehicle

Sophia McIntyre

We can’t thank Shelley Dennison enough for her exceptional customer service. Shelley is genuine, personable, friendly, caring, thoughtful and knowledgeable. Working with her is so easy and she is accommodating in every way. Murray Hyundai White Rock, you have a truly remarkable and outstanding employee and we highly recommend her to anyone looking to purchase a car. Thank you so much, Shelley for looking after us and taking care of all our needs. You are a rare gem!

Lee Hellyer

I am so impressed with the excellence of sales and service I received when purchasing my new vehicle. Thank you so much Shelley and Danny. All staff involved in my purchase were so kind and thoughtful. I would highly recommend this dealership.

Garry Ghuman

A fantastic organisation! Great cutomer support from beginning to end of the process. The team are really informed and go the extra mile at every stage. Especially Love is exceptionally the best sales guy I have ever came across with friendly and cheerful attitude. I would recommend them unreservedly.

Linda Weafer

Just had my regular service for my 2020 Hyundai Kona. Fast, efficient,friendly service. Bonus my car was returned washed and vacuumed. Great job.

erin wilson

Peter V and the sales team at Murray Hyundai White Rock were fantastic to deal with. Super patient with our many many questions, knowledgeable and very low pressure sales. A pleasure to deal with and will recommend to anyone! I LOVE my new Hyundai!!!

Ajay J K

Bought my 2019 Kia Sedona here in Murray Hyundai white rock, very good experience, Love, Peter and Melissa got all my process done quickly and i could get my Van the next day, would definitely go back if i would buy another car ;) cheers!!!

Neil Mackie

Buying our second Elantra at Murray was a great experience. We found everyone there very professional and comfortable to deal with. From our Sales Rep Love, Rudy the Sales Manager, Carly in Finance and Brad the Delivery specialist. I highly recommend them!

C Wala

Bought a new car here and had a pleasant experience. Peter V. was helping us and was very nice to deal with. He's very friendly and we didn't feel pressured. Would definitely recommend seeing Peter and giving this dealership a look if you're looking for a new car!

kiran bansi

This dealership is the place to go for Hyundai. We have gone to several other dealerships and this was the best . Our salesman, Love, was amazing. He was very patient, attentive and answered all our questions.

denise relke

Top notch experience! Thanks Mitch Murray for excellent sales service.

Heather Pippus

I came to Murray Hyundai after a negative experience at a different dealership and I'm so glad I did. Love helped us out and was absolutely phenomenal in helping me find and buy my first car. He was incredibly helpful and great to work with. I would recommend this dealership to anyone! Ask for Love!

Dan Wright

Never seen a more disorganized parts department. No parts and no clue and nobody actually in the parts counter.Had to bring somebody in from the back?? Maybe a good selling dealership but that’s not someplace I want to spend my customers $$ on parts..

Jonny Karma

All of the staff are extremely friendly & knowledgeable. I have dealt with Peter for two vehicles now through this dealership and he always makes the time to come and say hello when we are getting our vehicle serviced. Charlie and his service team are extremely knowledgeable and go above and beyond when getting our vehicles serviced. I highly recommend White Rocky Hyundai if you are looking for a new car and do not want to experience the traditionally pushy and aggravating experience that comes from usually going to the dealership!

James Sweeney

Service department and Danny very helpful when I had alternator issues

DomB300

Every time I take my vehicle for service, they are extremely helpful and friendly. They have excellent customer service.

SterlingArcher2099

I used to live 5 minutes from Jim Pattison hyundai, I'd drive my car 45min-1 hour to get serviced by Murray Hyundai. They're second to none when it comes to service.

Stu's Iphone

What a great team, Professional,Polite,Knowledgeable and transparent. they had all the answers to my questions and the price and deal they quoted was exactly what i paid. no hidden surprises. Thank you Peter and Melissa in Sales for making the decision easy. and thanks Carly in finance :-) I drove away in my new Hyundai Tuscon knowing i chose the right car from the right dealer. Thank you Stu

Ritu Khanna

I always receive friendly, top notch service every time I go to the dealership. Love my Hyundai Sante Fe.

Patrick Bolger

Great service knowledgeable staff

Rozella Lancer

Little man useless....terrible service. Knew nothing about cars, not impressed and won't go back.

Bob Tong

A few days ago, I was going to buy a used car. The salesperson Gary received me. In the morning, he helped me watch the car remotely. The introduction was very detailed. When I arrived in the store, I tested driving a few more cars, And finally selected a used car. During the whole process of watching the car, his service attitude was very friendly and professional, which made me very satisfied.But because of a small problem with the loan, I finally chose a new car, the 2020 Elantra. In addition, the sales manager Sam and the Finance team also helped me a lot and gave me a great car buying experience. I am also very grateful to the entire sales team. I will definitely recommend it to my friends.

Gil Baron

Had a great experience buying our car here. Peter, Andy, and the financing team worked with us to get us exactly what we wanted with no surprises along the way. No pressure and full transparency from the team. Thanks for an awesome car buying experience

Shelagh Bruhn

Excellent attention and patience was greatly appreciated.

James

Besides a new shiny car, the overall experience was fantastic, and the people were easy and friendly to talk to! Special thanks to Andrew for the excellent service.

Doug Wiggin

Very responsive sales manager. I called ahead to make certain they had the specific car I was looking for, and we completed the deal (including trade-in, financing, vehicle delivery) in one visit.

Gab Riel

Very fast, efficient and professional service department. Too bad the Richmond Hyunday dealer is soo far behind. A little bit of driving but worth the experience.

p g

I just can't say enough about what a great experience it was buying my car. They were so accommodating and my sales person Samuel was great no pressure just unbelievable compared to another dealer I had gone to. He even brought the car all the way to Mission for me just terrific I will certainly be recommending them to others.

Tracy Merry

We didn't end up buying a vehicle here, but I wanted to post a review because we had a great experience with Shelley. She was helpful and kind and followed up without being pushy. I would recommend!

adrian chu

I am very happy to get the new car at Murray Hyundai , especially the salesperson “Gary”, who is helpful to get the best price for me, and he was paying much attention to customer's feelings , I really appreciate that . And all the staffs are so kind, this was a great experience for me to buy the vehicle .

Ryan Ildo Kim

Took my Genesis in because the navigation screen failed which also controls my radio, air conditioning, heating, etc. Quoted me $1300 to replace to a REFURBISHED unit which comes with a 30 DAY WARRANTY.....(really????). So if it happens again in 2 months I'm out another $1300? And to make it worse, the software on the new system will be older than my current one, so they want to charge me another $500 to update the software. I've been happy here previously, but this is pretty ridiculous. Hyundai needs to get their act straight. I rarely leave reviews I'm relatively easy going, but I'm reminded everyday and it's been quite frustrating driving without being able to control the temp/radio/navigation/vents, etc. Going to start looking to sell all 3 of the Hyundais we own.

Katie Larry

We recently purchased a used car and were very happy with the experience. Andres was very helpful and easy to deal with as was Andrew, the sales manager. Would definitely recommend this dealership.

Kerry Strayton

We very recently bought a Hyundai Tucson from Murray Hyundai White Rock. Our salesman was Love Marwah, who was absolutely superb. We had very specific vehicle requirements which he was able to match perfectly after much extra work on his part. He is very knowledgeable about all the vehicles available, listens well and was very calm and patient while dealing with us. All of the staff at the dealership were very friendly, and we would certainly use them, and Love, again.

Adam Armstrong

Nice staff I would recommend them if you are looking for a vehicle.

Wendy Stevenson

A great service team. I’m always greeted with a smile, and they even remember you by name. Such a family vibe when you go, and they always make me laugh.

Sabita Brad

After a disappointing experience at a previous dealership, we were very impressed with the total experience purchasing our new Hyundai from Murray Hyundai. Really impressed with Sam's knowledge of the products, and he toured us around the dealership and introduced us to other members of the team. The whole atmosphere at the dealership was upbeat and very comfortable, making us feel at ease during the buying process.

John Campagne

I have had excellent sales and service experiences with White Rock Hyundai and I highly recommend them. The Hyundai vehicles I have purchased (both a 2009 and then a 2017 Santa Fe) have performed even better than I had expected. John

Charles Pitcher

I bought new Accent last week at Murray Hyundai. Great car with a great Warranty. It's a shame other dealers will not stand behind there cars like Hyundai. Great buying experience from the sales guy Jeff Bolin.

Ernie Price

Great service. Vehicle was ready and washed as promised.

Jackie Smyth

I would highly recommend Murray Hyundai White Rock, Jesse in the service dept. is excellent. Very courteous and friendly. Walked through everything to be done with my vehicle. It was ready early too. Thanks again Jesse.

ALI MOHAMED WAZIR

Over charged for basic maintenance ???? on a brand new 2021 Hyundai Ioniq. Forced to pay for unnecessary repairs. Forced to pay for labour and parts on faulty defects covered by warranty. Don't buy a Hyundai absolutely very poor product even hybrid is poor poor quality. I guess it's Just business as usual at Murray. Glad to move on to a more reliable and reputable product. Bye bye Hyundai. Absolutely the worst ever.

Amanda Radford

I had an awesome experience at Murray Hyundai White Rock. Andres help me to get my dream car. He was friendly and very knowledgeable about the model I was looking at. Thank you for such a great experience.

Farzo M

Look no further, Murray Hyundai White Rock is the BEST dealership I've ever worked with. I just bought my 4th vehicle from them yesterday (not to mention the number of friends and family who I have referred to them). I always work with Peter because he's a man of integrity and credibility. He does his best to negotiate a deal that is fair for all parties and always goes above and beyond in making sure his customers are happy. Cedric is also an amazing person who we respect and value for his stellar relationship building, fair negotiating and genuine customer service. And it doesn't stop with the purchase of a vehicle, their service team is far and above the best in the business! I've never felt that they are trying to upsell me to make a buck, their advice is always genuine and trustworthy and I've been working with them for years. Everyone from Charlie, Danny, Lucas, Lyndsey and Jesse (I hope I didn't forget someone), they make every visit a friendly and fun one! Carly on the finance team too - we had some good laughs yesterday! And Brad, who took his time to show me all the features of my new Tucson. I can't say enough great things about Murray Hyundai White Rock!

Young Min JO

Service is great and the facility itself is very clean. Everyone is friendly and very willing to help.

diane jaehrlich

Really nice , helpful dtaff

Boston Sci

Poor service and extra charges not notified at the beginning. Would advise to go to another dealership.

Stanley Levy

It's all good. The only comment I make is this: I think the sales staff needs to be better informed concerning all possible pricing options. The purchase of the Sonata should not have cost me the extra $1,000. If I had known that the 2013 Sonata SE existed and had the interest buy down, there is no way I'd have made the original purchase of the 2012 Sonata 2.0T I am a big boy and I should have inquired further. And this will not prevent me from buying from you again. I like the dealership and I like the way I am treated. So, no one needs to be called on the carpet about this. This is, simply, a suggestion.

Mighty Tune & Brake South Surrey

Amazing Service !!! Ricky in the parts department went above and beyond in providing parts service to our shop today. His knowledge saved us a lot of time. It's guys like Ricky that help us succeed with our clients. Thanks a lot.

Lorine van Voorst

Best customer service anywhere. Thank you

Corinne Smith

The service at Murray Hyundai has been excellent since the day I bought my car there 7 years ago. They go above and beyond to make sure my car and I are both taken care of. Charlie and Jenneka were great about letting me know what was happening at every step of the way. I don't/won't take my car anywhere else.

Philip Bateman

My partner and I purchased a vehicle from Murray Hyundai earlier this year after ours was written off in an accident that wasn't our fault. After the start-to-finish headache of dealing with ICBC which seemed determined to leave us footing a huge part of the cost of replacing the vehicle we lost, Shelley and the staff at Murray Hyundai were a breath of fresh air. Everyone was helpful, friendly and accommodating. Their pricing was fair and we got the perfect replacement vehicle at a price we could afford. If I lived closer to White Rock, I would be returning for all my future servicing needs!

John Delta

Top notch customer service and I have been coming here for the past 5 years. Whoever you deal with in customer service will take the time to explain any problem you may have with your car. My one criticism which would apply to any Hyundai dealer is the costs of filters for your car. Amazon cabin filter $8.87 USD while at the dealer $40.00 CDN. Were not talking quality here, just a sort of ripoff. And I will not go into the large cost difference in engine air filters.

Elsie Penner

We had a wonderful experience purchasing our new car. Sam was friendly, helpful, informative--a great guy to deal with. And we love our Elantra!

Sean

After shopping around for a while, I found a great deal on a lease trade-in for a 2019 Ionic plug in hybrid. Peter from sales was unassuming and extremely helpful. He worked with me to find an amazing car at a very fair price. I didn’t feel pushed into making my decision and I ended up with the car of my dreams. Do yourself a favour and go here first if you’re looking for a car.

S Kibugi

Second vehicle from Murray Hyundai. In my personal experience, both times Peter has been the absolute gentleman who takes every measure to enhance the customer experience. His level of professionalism, politeness & mindfulness is astounding. Peter's attitude is beyond reproach. Outside of this, Peter he has become a quick personal friend. In a cesspool of untrustworthy sales persons - Peter is all class. Very pleased!

Jennifer Diack

I have been going to Murray Hyundai White Rock ever since I moved to the area. I have had the pleasure to deal with Danny, Justin, Lucas, and Lindsay. Each of them are incredibly friendly and make your service experience pleasant. They are completely transparent in the cost of repairs and what really needs to be serviced. In addition, they will call you before going forward with any repairs, to ensure that you are on the same page. I would recommend everyone to go here for their next service, as you will be well taken care of. Thanks again!

Delight Indian Bistro

I had brought in my hyundai ioniq electric yesterday for service. my customer number is 34045. I had a really bad experience wherein i was given the car with a flat tire and had to fill up air from the gas station. My invoice says a complimentary car wash and vacuum but I do not think any of it was done. I will attach pictures for your reference where you can see that the car was extremely dirty. this was very unprofessional and I do not think I will ever come back to your dealership. You lost a customer today.

Corinne Fletcher

Dave Alfawicki gave exceptional service helping me find a new car within my budget. Definitely will refer family and friends in need of a vehicle. Very positive experience!.

Dawn Mylod

I recently purchased my second vehicle from White Rock Hyundai after my vehicle 2010 Tuscon was stolen. I would like to highly recommend Gene and Andrew. They were both friendly and responsive to my numerous requests . Gene was kind enough to come to my home and assist with sync of my garage door opener which was really appreciated. Andrew assisted me enormously with my I.C.B.C.claim. I felt that I was truly in good hands and would recommend them to anyone looking to change their vehicle. I love my 2017 Hyundai Tuscon.

Gary Greene

When they steam clean a nice dry used car (without asking) they shouldn't use so much water that two cups of water are discovered too late in the spare tire well. What was a nice car is now a moldy car with 30,000km and no leaks anywhere! Add to that the incredibly over tightened wheel nuts (I had winter tires put on there) and over torqued oil drain plug. Now I am afraid of bringing the car in to them (or anyone else) for a power steering pump sensor recall. :)

Sant Singh

I had very good experience with Murray Hyundai. I bought Hyundai Elantra last week. Love Marwah was great, informative with great attitude. Helped me with trade in my old car and gave me very good deal.

Idrees Mohammad

Very good place for buying a car &service staf is very helpful. I love it.

David Cookson

I found it interesting, and not rushed. I looked on-line, and talked to a few people on-line, and found it a pleasant experience. The vehicle is just about what I want, and a few years ago I followed a review on TV which told me of Hyundai Santa Fe's value. I hope to get many years of use, and maybe I'll see you in the future?

chanpreet kaur

I will never buy car from this dealership as they sold piece of junk to my friend. We went there many times to get it fixed but they unable to fix it as they said it is beyond repair as the issue comes back. My friend bought new car from them and after a month it started giving problems. They even don’t hear the customer properly and start getting ignore after selling product. There customer service is not at all good.

Vlad J

I purchased a used vehicle here. I was treated great, was provided with all the information I needed. Would recommend to everyone.

Edwina Jeffrey

The Service personnel are very helpful, knowledgeable and courteous. Delivery on work performed is very reliable.

Andrea Liske

Thank you to Andrew, Andreas and the lovely lady in finance at this dealership. No pressure, fair deal great customer service. Thank you My 2nd Hyundai. They are great vehicles!

Carla Stafiej

Sam was really great to deal with. Laid back, honest and not pushy. We couldn't have been happier with the level of service we received.

Manpreet Singh

Bought my brand new Elantra 2019 from this dealership and they literally sold me a piece of junk. Called in a few times and left my name and number but no one called me. Asked them for an exchange and was told we don't do that. Why even advertise if you can't replace ? The car has serious steering alignment issues to the point that it is unsafe for driving( have been working with diff dealership and even they say that it is beyond repair as the issue comes back) Will be escalating it this week beyond dealership level. You just lost a bunch of customers as my friends and family are never going to buy a vehicle from here based on the experience I have had since December 2018. THANKS A TON FOR RISKING MY LIFE

brian phillips

I have over the years purchased from this dealership, since it opened for business , three vehicles. The buying experience has always been courteous, no pressure. The service dept. has always contacted me when service is required. The work has always ben completed to my satisfaction, and vehicle returned in clean condition. I would highly recommend this dealership to anyone looking to purchase a n ew or used vehicle

Rob Teixeira

Excellent service and very thorough. We had an issue with our brand new Sante Fe and it was resolved quickly and professionally. Would definitely recommend this dealership for any Hyundai purchase.

Ash Ardhawa

Courteous staff

Les Blenkhorn

My car was due for servicing. The guys did a great job, the car purrs like a kitten. They even vacuumed the floor, which I was intending to do when I got home. They went above and beyond the call of duty. Thanks, guys!!

Lorri Layng

They over service and over charge for regular maintenance appointments. I had my service invoices reviewed at another dealer because after three phone messages I left to inquire about my invoices from service done White Rock Hyundai, NOBODY called me ever. After receiving more solicitation emails and phone calls, I called and emailed to be removed from all lists and I am still receiving calls to come and have service done. I will not be returning to Murray White Rock Hyundai for service or refer to this dealer. Very disappointed and I feel taken advantage of.

Al Merc

Friendly and good service!

Shaun Dhillon

Fantastic experience right from the get-go. From initially viewing the vehicle to test drive to purchase. Everyone from the receptionist/host to our sales consultant, Jeff Bolin, to the sales manager, Travis, to the finance and insurance consultants. Just an overall 5 star experience. Thank you guys and we will definitely be back when we need our next car.

Marie Scott

Love this place, Andrew and the Wonderful credit associate were kind and helpful. They made buying a car painless

Laura Lee McGhie

We have been buying Hyundai vehicles since 2010 - we have owned 5 different Hyundai vehicles. We started dealing with Murray Whiterock Hyundai about 3 years ago as the Service Manager we liked working with moved from another location to the Whiterock dealership. We were blown away with all the staff we had the pleasure of meeting at Murray Hyundai. We have purchased several vehicles from this location and continue to get all our service/repair work done even though we recently moved to the Kootenays. Murray Whiterock Hyundai makes us feel important - when we are faced with any issues or just a simple service from the moment we walk into their dealership or call them on the phone - they go out of their way to address what we need. We will continue to deal with Murray Whiterock Hyundai as long as we own a Hyundai. Thank you to all the staff at Murray Hyundai Whiterock! Laura Lee & Randy McGhie, Slocan, BC

Colin Logan

Me and my family have been buying cars for Murray Hyundai White Rock for years...The service department to sales are second to none.

Kyle Willmer

I've purchased/serviced 2 vehicles from Murray Hyundai and had nothing but the best experience. I would highly recommend anyone looking for great service do the same.

David Woo

Awesome Manager and sales staff!!!!

Leah Riske

Very easy process - test drove it one day, bought it the following day. I love my new Elantra. Also the 7 year warranty they were offering sealed the deal.

Vishal Dhingra

First time visited this dealership , Have been servicing my vehicle from open road richmond and then guildford from last 6 yrs since I purchased this vehicle. All other agencies work ethically . Which I couldnt see at this location. I specifically told the rep that I wanted a basic service this time and after i dropped my vehicle they called and informed me that I needed a engine air filter replacement for which I refused and they added a special fuel which none of the other dealership recommended ever in past , it was the first time I saw that on my bill for $30 which I dont know ever needed or not. When I saw my invoice in that there were 2-3 categories additionally added to my bill and for all those it was written ( declined by customer ) whereas it was only one option that was advised by the rep to me over the phone. I was surprised and I tried calling the service centre few times and wanted to talk to the agent on counter and never able to get hold of him. Its my vehicle they dont have authority to write any kind of comments on things which were refused by me. Invoice is invoice ( not a recommendation paper) . all other categories they additionally added to my bill and to their system shows they feed wrong comments in the bill so when someone comes by next time they will get it done and this the way of making money . even if the customer refuses 2nd time then they get it third time. Watch out people for your invoices . Read manual provided by the mfg of these vehicle. It has all the information. Very disappointed with this dealership and they spoiling brand image of hyundai.

Janice Koponen

I drove 5 hours down from the interior specifically to buy a specific model car. I knew what I wanted but felt the best all in prices I was getting we're not the best!!! I was SO BEYOND done talking to other sales people at other dealerships until I found the car I wanted at Murray Hyundai in White Rock! They had it on the lot! I was less then enthusiastic about talking to yet another sales person. However Peter Vethanayagam was not deterred by my less then enthusiastic quiet demeanor! He was so happy and attentive right away when I met him his energy was great, friendly, approachable, zero pressure, easy going. I told him I was not happy about talking cars. And he said, "I will make it happy!" He totally did!! Cause I bought the car from him and got a great deal! All the staff there are actually happy to be there, with a good sense of humor and it was a wonderful experience! Make the effort and go!! It was worth it and I am more then pleased. So thank you Peter!!

Wanda Salewski

From the moment I arrived at Murray Hyundai I knew that this would be great place to buy a car. Travis and Gene were both most welcoming and friendly. When I found the car of my dreams, a used car in immaculate condition, I felt that I was treated very fairly. Travis respected my budget and in the end, we were able to make a deal that was good for both of us. I am now the extremely happy owner of beautiful Honda Accord. I have already told family and friends to stop by Murray Hyundai when looking for a new car.

Lesli Papuc

actually drive out of my way to come to the dealership for my service. The service people are great and when I am there everyone from a year and a half prior when I bought my vehicle swing by to say hello. Makes it feel just like family! I would recommend this dealership to everyone. From the purchase of my vehicle to the service I am getting now it has been great!

Grant Kim

Good staffs.

Jay Nagamatsu

Dave is THE most genuine and honest guy in the auto industry- I fully trust him for the best deals!

Shirley S

If you are looking for a good quality used car with reasonable price, definitively visit Murray Hyundai White Rock! I just got my 2018 Mazada 3 GT from there, they offered a very competitive price for this super low mileage pre-owned car. Not only the vehicle itself but also their attentive services impressed me. My salesperson Gary, a very straightforward Chinese guy, was always considerate and tried the best for customers. He was very helpful! Also, the vehicle delivery guy Brad gave me a very detailed explanation of the car features and helped me set it up! He was so nice~ Anyway, come to Murray Hyundai White Rock to look for your car, you won’t regret it！

Ross Forman

I have bought three Hyundai vehicles locally. Cedric and crew do a great job with a remarkable product. Service has been excellent. Before you buy do your research and include Hyundai

Dick Jennens

Great dealership, friendly people, quality service.

jordanne barton

I highly recommend White Rock hyundai. I bought a car today, and the experience was amazing. I worked with Gene and he was so patient and to the point. There was no pressure, and the whole process was easy. If your looking for a new car I would definitely go there.

Dave - Val

Dave Alfawicki was great! Well connected, very personable and easy to deal with. We would refer him to any of our friends.

rakesh muraleedharan

I had a great experienced with Murray Hundai Whiterock. I got my 1st car Honda Civic,I preferred with the help of Gary. He was very professional and knowledgeable. I highly recommended him. Even with questionable credit they were able to get me into a new car thanks to Carly.The staffs there were so nice and friendly. Thanks to Murray Hundai! Excellent customer service ????

Heather Reid

Being a loyal Volkswagen owner for many years, I went to two local VW dealers with the intention of trading in my Jetta for a new Golf. Neither dealer would negotiate. I researched the Elantra GT which is a comparable car to the golf and even has some more features for a lower MSRP! I met Peter V on a Sunday afternoon. He was very friendly and outgoing. Although it took me several days to decide which car I wanted, Peter was very patient and did not pressure me to make a quick decision. I was very firm about my budget and in the end Murray Hyundai went out of their way to make me happy! I'm now driving the 2019 Elantra GT Luxury trim and absolutely LOVE IT!!! The Sales Manager Andrew and Finance Manager Carly were also wonderful and made the car buying process fun and enjoyable. A huge thanks to everyone who helped convert me to the Hyundai family!

Joey Gibbons

My husband and I had the best service and respect purchasing our new vehicle with this dealership.

N J

Big thanks to Cedric and his staff for a wonderful car buying experience at White Rock Hyundai. The process was easy and stess free. Financing options were clearly laid out and we ended up getting the car we wanted at a rate that worked for our family. Thanks again!

Roderick Watson

Friendly and helpful sales and service staff!

Carolyn White

We recently had an incredibly positive car shopping experience at Murray Hyundai. Peter is an extremely helpful salesperson who has a genuinely kind demeanour and is not pushy at all. The entire team at this dealership was helpful and friendly and they truly just want to sell a car, not a lot of other things you may not need. Thank you for giving my parents and myself a positive car shopping experience. They are incredibly happy with their new Tucson!

Matt Leung

Charlie in service is awesome. Took my wife’s car there for emergency tire repair and he took care of it. Give this man a raise, he knows his stuff and provides exceptional service.

Isaac Wolfe

Wow....what a great experience. From Rudy to Jenn to Carly in the Finance Office this process made me feel the whole time they were listening to my needs and we hammered out a great deal on a lease. Murray Hyundai....you've earned a new customer going forward and I HIGHLY recommend them. 10/10.

Jimmy Cheung

It’s an awesome team at Murray Hyundai white rock. We were impressed with the whole experience; from the initial email communication, phone follow up, in person presentation, finalizing of pricing, follow up of delivery and finally driving the Tucson home. While Sam and Dave was readily available as needed, Shelly Dennison was definitely an asset to the dealership as well as Hyundai. My parents and I was very impressed with Shelly’s passion, people skill and knowledge to Hyundai vehicles. Despite language barrier between Shelly and my parents, Shelly still managed to make a very positive impression with her tone of voice and body language; and have provided us with a stress free car shopping experience that’s much appreciated.

PT Gough

Had a Synthetic #1 oil change - $149.95! Called my dealership in Ontario and exact same package is $74.95. They charge double for a simple oil change! Was told my car was out for wash 2x when it was just sitting there. Waited 1/2 hour for car wash, never happened. Total ripoff. UPDATE: Concern was actioned by Charles, Sales Manager. Charles listened to my concern, acknowledge concern and, offered an acceptable solution. As with all complaints, recovery is key. Thank you to Charles for understanding my issue and helping me move forward.

michael gulliver

Just bought a Palisade Calligraphy, this was the best experience I have had with a car dealership ever. Great people, great service. No regrets. Cheers mike

Mann Jasbir

Peter V is an efficient and well experienced sales person. He proved to be pretty instrumental in getting our deal done in good time. His negotiating ways were very clear, prompt and to the point. We liked his selling approach and friendly dealings. We would like to send him more customers to buy at Murray. We recommend him and he deserves good appreciation at Murray White Rock dealership. We wish him the best in the coming years. Thanks Peter for the excellent dealings.

Fran HOLDEN

Excellent service, everyone is very pleasant and easy to deal with.

Anand

Had the pleasure of getting assisted by Jesse Dawson from Murray Hyundai. He was very personable and made the entire process very smooth and easy to follow. He was very polite and answered everything I questioned. I can tell he loves his job and assisting customers. Would 10/10 come back to this location for further vehicle maintenance.

Rachel Wallers

I came in today looking for my first car and had the best experience! Peter and Carly were a great help and made my purchase seamless. Super friendly staff who went above and beyond to make sure I had everything I needed. I never felt pressured into purchasing a car and left with a huge smile on my face. I definitively recommend going to this dealership, you won't regret it :)

Julie Milligan

I cannot say enough good things about the people at Murray Hyundai White Rock, especially my sales person, Love. He was helpful and informative but didn’t push the sell. He treated my 15yo son as the soon-to-be driver he is and was not dismissive of our questions. I appreciated that if he didn’t know an answer, he told me so and got back to me quickly with the answer. Love was flexible and respectful of my time. I love my Kona EV and when I’m looking for another car, I will definitely come back to Love and Murray Hyundai WR.

claude goudreault

The nicest and most attentive service I have experienced in a car dealership around Vancouver.

Judi Porter

I was helping my son find his first car after graduation from university. After a month of searching in Alberta, without luck, we extended our search to Vancouver. We found a 2012 Jetta Highline for the right price at Murray Hyundai. Our sales person, Peter was a pleasure to deal with. He went the extra mile for us, as he arranged to have the car shipped to Calgary. It arrived when he said it would and it passed the out of province vehicle inspection without issue. We were happy with the experience, thank you Peter. Unfortunately when the car arrived, we experienced some difficulty with the stereo and the service light came on. I talked to the general manager ay Murray Hyundai and he has expressed concern about rectifying the situation. I believe we are being looked after.

Gord P

Recently had some engine issues with my 2017 Santa Fe and the treatment I received from Danny and Justin in service was beyond outstanding. The part I needed was found and shipped from Ontario and the repair completed in record time. Because it was warranty service they arranged to get a rental vehicle at zero cost to me. And I would be remiss if I didn't give Dave Alfawicki a huge shout out for really stepping up to the plate in arranging transportation that first day. Thank you. Outstanding effort all around by all involved.

Simble Brar

I had a excellent expereince at murray hyundai as i bought a Hyundai elantra .Love is a very helpful salesperson as he give us a proper time and guidance . Thank you so much Love for giving us a great car shopping expereince . I will recommend to my freinds to visit the murray hyundai one time to expereince their service .

Manpreet Rai

Love and Andrew were really nice and helpful. They had really good deals and I would certainly recommend this place to my friends and family.

Shawn Song

I had a very positive experience at Murray Hyundai White Rock. Gary Li is helpful in guiding me for the right vehicle and the managers are very nice too. Finally strike a good deal!

Ashley Savage

Love and Carly made the often dreaded car shopping experience very enjoyable for us. They gave us a great value on our trade and had us in our new wheels the next day. I highly recommend this dealership and we will definitely be using them again in the future!

Ron E

Bought my beautiful Hyundai Tucson Hybrid 2022 Amazon Grey here and Jenn has been amazing throughout this entire process. Even though my shipment got delayed she kept me in the loop during the whole time. Thank you to Melissa for accommodating all the back and forth. Will recommend this place to everyone! Its about to hit that 1k km mark and driving through this snow, oh man, this thing is a beast.

Jennifer McEachern

Great team, they worked together to find us our perfect vehicle! Thanks to Sam, Andrew, Rudy and Melissa!

WRSSBA 15U Bantam Coordinator

Peter was my sales associate. Very personable, trustworthy and patient. He answered all my questions and made helpful suggestions where necessary. The entire experience was stress-free. In addition he took the time to introduce me to many of his associates and management (Daren, Carly, Andrew, Theo, Cedric), so that I could get comfortable with the whole team moving forward.

Harvy S. Takhar

Dealt for a car within the Murray Autogroup, arrived at Murray Hyundai White Rock! Great hospitality and impressive service (considering we did not buy from them, only picked up from Murray Hyundai), still got the perks of buying a car from them (a wash/wax, fluid service, plate mounting)! Excellent service and staff!

Israel Salazar

Highly recommended! Great personalized shopping experience. Thanks to all the staff for being very welcoming and helpful, especially Gene who handled my purchase from the beginning with patience and professionalism.

Sandra G

We purchased a vehicle yesterday and Gene was our salesman. He was helpful and we were introduced to all the staff at the time of the purchase of the vehicle. The owner Cedric took the time to congratulate us on our new vehicle. We are happy with our purchase and would definitely recommend Murray Hyundai White Rock.