You will see the opinions of real people like you who consume the products and services of McLaren Vancouver (Car Concessionaire) in West Vancouver area (Canada).
Now this firm has a score of 4.9 stars over 5 and the score is based on 111 reviews.
You may have noticed that the average score it has is practically the highest, and it's based on a high number of feddbacks, so we may be pretty sure that the evaluation is quite faithful. If there are many people who bothered to give their opinion when they've done well with the business, is that it works.
You know that we don't usually bother to set reviews when these are correct and we usually do it only if we've had a problem or incidence...
This Car Concessionaire belongs to the category of McLaren dealer.
Amazing service and staff
Yesterday we WERE NOT Planning on buying a vehicle. That was until we met Vik and Nathan the GSM. I was truly blown away with the fantastic customer service. We had a Lamborghini in for trade and planning for a new Lambo, but Lamborghini, directly across the street, was NOT able to provide a service worthy of our business. We ended up purchasing the Mclaren 570s in Mclaren Orange. Extremely satisfied with purchase. Vik is a FANTASTIC SALES ADVISOR. We bought primarily because of VIK and NATHAN the GSM, absolutely brilliant. VIK did a 45-1 hour TEST DRIVE, blew me away with the workmanship and precision that these vehicle are made. You will be highly recommended, believe me. Thank you for not PRE JUDGING me as a customer.
Some great staff work here, don't be shy to step on in and maybe you'll even get to sit in these beautiful cars! They took the time to answer our curious questions and give us a tour around! Cheers
Very Nice Cars. I got to sit inside some of them.
True exortic cars location.
Carly and Wilson are awesome. Great people to deal with.
I would like to thank Mark for the hospitality he afforded myself and my 2 sons (11 and 14). It was obvious that we were not there to purchase a vehicle but to indulge a super car fantasy but we were treated with respect, were given a couple of posters and allowed to sit in a couple very beautiful cars. No matter, you have some life long fans, and when those 2 boys are in a position to buy a car such as the McClaren, these cars will be their first choice. Thanks again Mark!
Warm welcome by Shaun Donnellan her at McLaren Vancouver. The atmosphere created by the welcoming and very personable staff was quite a surprise.
Great first experience. Was greeted promptly upon walking in which, in Vancouver, is rare for me and I'm often ignored until I basically want to walk out of the dealership at the lack of care for my being there. Admittedly- McLaren is one of those cars that I know very little about, but thanks to Adam who spent 25 minutes or so with me, I have a much-better understanding of the products available and will be able to make a choice based on the time we spent together. Much appreciated, I'll definitely be back.
Very friendly and great cars
Nothing short of perfection. I visited McLaren Vancouver earlier this month and wanted to share my outstanding experience. Entering the immaculate showroom full of beautiful super cars I was greeted by Shaun and offered an espresso. We spoke about the amazing cars, stats, build, performance and driving experience. After a short talk Shaun insisted we take out a 570s for a drive so we could really feel that car. Shaun came back after a moment and said “bad news gentlemen, the 570s is currently out on a test drive, now, we can stay here and wait for it OR we can take out a 720s in the meantime” So there I am, driving a 720s, possibly the greatest performance vehicle ever made, cruising around the twisting roads of Spanish bay, Vancouver. Needless to say, we got out in the 570s after that and it was a thing of beauty. I was sold. McLaren, Shaun, the whole experience. From beginning to end this dealership is nothing but class. Well done.
amazing place shaun was really nice
Very friendly and polite staff!
By far the most friendly, helpful and reasonable to deal with supercar dealer ive dealt with in vancouver over the years. I guess theres a reason they are the only one ive found with 5 stars. They had all the parts i needed to get my car back on the road in a timely fashion at very competitive prices. I can only aspire to keep all of the people i deal with 100% happy on a daily basis. Keep up the good work.
Alex was fantastic. Extremely knowledgeable. Vehicle was exactly as shown. No surprises, no nonsense. In and out with my new car within an hour. Would highly recommend.
It’s was a very intense experience there. I really love McLaren’s car especially the P1, such a shame she wasn’t there tho. But anyway sales executive man answered my questions very accurately and was very friendly he even let me sit and one of theses pieces of Motorsport arts and gave a special magazine with gorgeous pictures of McLaren cars, special thanks to Shaun Donnellan who made this experience even better. If you’re a car lover and you live or take some vacations in Vancouver, you definitely need to go there !
Shaun at the dealership knows everything about these beautiful supercars & was very helpful and enthusiastic, even though I was only there to browse! Truly an A Grade Customer Experience!
Coolest dealership I've ever been to thus far
Beautiful dealership and very welcoming staff. Worth the visit!
Thanks Matthew for all of the wonderful service I received. I truly appreciated all the attention to detail and that you went above and beyond to show me details of the McLaren with video messages and personal calls. The service was exceptional from my trip out to view, right down to delivery. Thanks for everything!
Our goal at McLaren Vancouver is to deliver a 5-star experience every time. Please take the time to review your experience with us so we may be successful and deliver both the best product and service around.
We have been over to the dealership from Vancouver Island twice. As I father of 2 young boys who are both Car fanatics , going to the Maclaren dealership has been a real highlight of our trip. Both times we have been met by Shaun Donnellan. Even though it was obvious we weren't in the market to purchase one at this time , Shaun spent the time to show the boys the car and treat us with respect. I have nothing but good things to say about Shaun. Hopefully one day he can make a sale with us!
These guys are the people to see. Stopped by on vacation out of pure curiosity and to fulfill a dream. Alex, a sales executive here, was one of the most genuine people I’ve ever come across. I appreciate the kindness they showed me and for making me feel so welcome. If you’re in the area or looking to buy a McLaren, go see them. You won’t leave disappointed!
This compact but gleaming dealership contains some of the finest vehicles in the world. The staff at McLaren Vancouver are similarly impressive - they are extremely knowledgeable about their products, and eager to share their passion for these incredible supercars with prospective customers or even passers-by. Shaun went above and beyond to provide excellent service to us, and had a great deal of personal experience with each model on display (including the 570S, 570GT, new 720S, and even a pre-owned, hardcore 675LT Spider) to share. He and the rest of the staff are understandably proud of their wares, but personable and free of pretention. I highly recommend you visit McLaren Vancouver if you're considering buying a supercar - you may find yourself swayed by quality of both the product and experience.
Martin was great to deal with - impeccable attention to detail and top notch professionalism - I won’t be taking my automobiles anywhere else.
I have purchased 6 McLarens from these guys and they treat you like family. All the staff are amazing and friendly.
Just an amazing place with amazing cars! I met Adam and he’s probably the best car dealer I’ve ever dealt with! Just awesome customer service and provided me with all the info I needed and was able to take out the 570gt for a spin. If you go there, talk to Adam and he will take the best care of you.
Very friendly and relaxed
The dealer inside are very kind. They will answer you any questions you have.
Took my boy here to dream. Even though we weren't buying, obviously didn't fit the type who could afford one, the sales guy was very kind and friendly. My son had a great experience and considers the McLaren as one of his favorites.
I love McLaren motor super cars
Excellent customer service experience provided by Wilson.
Amazing display! Love McLaren!
Awesome! Me dad bought a car here
Very friendly and knowledgeable staff.
Thank you McLaren Vancouver for the invite out to the track and the amazing hot lap in the 720S. My Son and I were made to feel like we were part of the McLaren family. A special thank you to Zane Mercey for his hospitality and making sure we were comfortable while at the track and in the Vancouver showroom....
I contacted Vancouver McLaren simply to register my interest in the brand and I received an email from both Zane Mercey (sales executive) and Morris Lubinich (General Manager) the very next day, welcoming my interest. …
I want to start off by saying wow. I went there not planning to buy a car (unfortunately at 17 I can't afford one) but the sales executive, Shaun, was very friendly and welcoming. He treated me and my family with respect even though we were just browsing. If you are in the market for a McLaren I would highly recommend checking these guys out and talking to Shaun. Thank you guys for the great experience, it made my birthday.
Alex and the staff at McLaren Vancouver are A+++. Great communications. Very clean facility. Very professional. Easy and enjoyable buying experience.
(Translated) The personnel of the logistics maintenance department have all changed. There is a Chinese-speaking maintenance master. The logistic boss is also very good, but the sales feel like a hanging sample after the big blood exchange (Original) 后勤维修部人员全换了,有一位说中文的维修师傅这个很好!后勤老大人也很好,可是销售在大换血以后感觉还是一个吊样
Shaun treated us like gold!
Brought in my son and his friend and the staff were very friendly and let them sit in the cars.
Exceptional service, even by supercar standards, by Nathan and the team at McLaren. Went the extra mile to find the right car and work numbers on a deal to make my first purchase into the McLaren family a reality. Would highly recommend.
the awesome customer service blew me away and their showroom is stocked with very cool supercars
Loved It Fantastic Experience !!!
Great service.
Pfaff Leasing is amazing. Mclaren wouldn't be as amazing without them. Just picked up an R8 spyder with both of their help. Will be back for other vehicles :) Richard
Everyone there was extremely friendly, particularly Shaun who provided helpful advice, excellent service, and was very kind to my inquisitive son.
If you are in the market for a car go see Alex.You will get the Ultimate car buying experience.
Thanks to Shaun and everyone at McLaren, it was one of the highlights of our trip and a once in a lifetime experience.
Shaun and Zac were very nice, and super friendly! Would 10/10 recommend them!!
I brought my vehicle in for service and what an experience! Attentive staff and Martin was very helpful and accommodating - I am very pleased with the result!
Awesome experience! Shaun and Zac where very informative and had loads of information to share!
I love cars with a passion and had been looking at particular McLaren(675 LT spider) on their website for sometime now. I can’t afford it and was always hesitant and nervous to go to the dealership and just check it out. But today it all changed when I walked in with a friend. We were greeted by Shaun and right away asked us if we would like water or coffee. And then there it sat my dream car. And Shawn being an incredible guy,passionately told us everything about it and also showed us every car in the showroom. We sat in the cars and talked to him about the love we had for cars(petrolheads). I just want to thank Shawn whole heartedly for this experience and wish you guys the very best. Cheers!!
I've known Alex Huang since 2010, at which time, we were both young, I was quite poor and I suspect he was too. Fast forward ten years and Mr. Huang now works at a fancy dealership selling fancy cars to fancy people... and occasionally, …
Wonderful showroom with amazing service. Every employee who works here is very professional, friendly and representable by McLaren. The smiles on their faces, which make it a different level compare to Lamborghini Vancouver. This store deserves my respect. In my purchase ideal location list.
Excellent experience overall. First thing everyone should know is they don't just sell McLarens. They have a brokerage service and can help you find whatever car you need while providing the white glove type service you would expect from a high end dealer. They even went above and beyond to get winter tires within 24 hrs so I could take my new (to me) car up to Whistler. Great service!
My pleasure to deal with Alex Huang remotely. Since I live in California, the whole vehicle purchase was remote. (Just emails) He does not only prove excellent customer service, but also did follow up with me after the vehicle purchase. I …
Amazing show room with very nice salesmen!
Great service from awesome salesman Shaun in listening carefully and exceeding my expectations! Helpful and friendly manager Kelly along with great leasing wizard Morris made for a great experience with my recent McLaren purchase! Thanks gents ????
Fantastic pre and post service from Troy, Martin and the entire team. Right from the time you walk in the door the service is top notch. You guys are awesome....????????????
Amazing showroom, extremely friendly staff.
What can I say , a big part of the exotic car buying/owning experience is the dealer support. These guys go above and beyond with everyrhing they do . I recently purchased a new 570s from Shaun at McLaren Vancouver and he was extremely knowledgeable with the brand and one of the nicest guys I have dealt with in a long time . I highly recommend giving him a call if your even considering this Brand .
My son really wanted to see some of these amazing vehicles. Shaun was great. He answered any questions my son had and made both of us feel welcome. You made a ten year old's day memorable. Thanks so much!
Excellent friendly staff.
Good
An absolutely first class shop all around! Thank you to Zane Mercy and the rest of the team for the incredible service. If you’re in the market, would highly recommend Zane!
Came in with one of my friends and checked out some cars. Shaun Donnelan introduced himself and was a charismatic guy, absolute gent. He told us about the cars in the showroom and let us sit in them and check out anything we wanted on the. Easily the most hospitable dealer in the area.
Surprisingly friendly store. There's McLaren's in there too!!
Very nice employees
I just bought my second vehicle through Kelly and Adam. Amazing service and very professional. They even followed up and went out of there way after I left the dealership to ensure I was still happy. I highly recommend Kelly and Adam when anyone is choosing to buy their next vehicle.
Absolutely awesome staff! Alex is not only a great salesperson but an awesome person!! Facilitated a cross country deal and was better than the McLaren Toronto team by far!! If you are I are in market for a Mclaren the Vancouver team should be your at choice!!
I took my 11 year son and his friend to McLaren yesterday to look at cars. Zac and Shaun were incredibly friendly to the boys, took the time to answer their questions and let them sit in the cars! The boys had the day of their life! Really impressed by the knowledge and willingness to share it (with two young boys) of these salesmen!
i had an extremely unprofessional receptionist interaction with this business. I believe the woman's name was Katie, and was rather hostile in a very brief phone call I made to this business. I called twice over the course of month to get a hold of an employee in the business, and failed to reach them both times. Finally, to wash my hands of it, I called to leave a message for said employee to let them know I had emailed them instead. I was met with a receptionist reaction as though my third call after a month was the most annoying, and taxing thing I could possibly have said to her. She proceeded to talk over me, in an attempt to hastily end what was maybe a 15 second phone call. Shame on you. Nobody needs your making them out to be a pariah for calling in twice, and then leaving a message. Shame on you, your hostility was utterly contemptible in any position let alone that of a receptionist.
Patient and knowledgeable. I may not have bought but for Zak and Kelly's efforts to satisfy my concerns. Follow through is still ongoing not withstanding the purchase completed a couple of weeks ago. These folks want to make sure a customer is truly satisfied.
Excellent Sales Team and outstanding hospitality.
Zac is the man, even tho the store close at 6pm and he still welcome us at 8pm. Great customer service!!
Beautiful cars with very friendly, knowlegable and inviting people.
I dealt with Alex Huang who went above and beyond during our pre-purchasing and post-purchasing experience. Awesome service, definitely a step above other dealerships I have visited. I will definitely be back. Thanks Alex!
Went in with my 10 yo who is fanatic about cars. Shaun, knowing that we were just there to “dream,” treated him like a buyer - I wish I could upload the photo of Shaun bent down talking to him at his level. He spent 30 min telling him (and me) about everything McLaren. One of the best service experiences I’ve had - thanks for making our day!
Excellent Customer Service I just bought a car here and I'm so happy with my purchase. They are very friendly and helpful. It was a great experience to do the business with this company.
Very friendly staff. My brother and I visited the dealership just to see their new 720s and they were welcoming and answered all our questions despite us not being customers!
I just had the best experience at Mclaren Vancouver. Sales Exec Sheun was overwhelmingly kind to my family and I when we were browsing. He went out of his way to show us all the features and his favourite aspects of the cars. This dealership and staff will ALWAYS go above and beyond for you, no matter who you are!
It was my son's birthday and he is a huge fan of exotic sports cars. I mentioned this to Shawn and asked to have a look around. We were treated to a grand tour including getting being able to sit in a couple of these amazing cars. Thanks for a memorable birthday surprise for my boy!
Wilson at Mclaren Vancouver is the most helpful and knowledgeable sales man I’ve ever encountered if anyone is looking to buy a Mclaren I highly recommend coming to Wilson. Wish we had more salesmen like you !!
The atmosphere created by the welcoming and very personable staff was quite a surprise. Walking into McLaren building my dreams and not as a potential at the moment buyer, I was worried how I would be treated. Zack welcomed my girlfriend and took the time to get to know us, answer any questions we had and make us feel as though we belonged to the McLaren family. I can say with conviction that I look forward to the day I can associate myself with McLaren as a very happy owner of one of their many beautiful cars.
Hands down the best. Class A++ service. I've been doing business with them for years. They go out of their way to make things easy. Highly recommended.