Reviews of Savage Ford Sales (Car Concessionaire)

Kim Rouse

Great people and awesome service.

Joshua

Solid f150 I purchased! Wish they were closer to me! Awesome sales manager, I mean fantastic!!

Melany Pepin

Excellent service staff is amazing very pleased to be their customer

Mr Camper

great service but a bit slow at times ... small town service.

Derek Zuliani

Overall great service! Would definitely recommend Savage Ford

Dustin Berg

I had a great experience buying here, the sales team is great, But the service department is what keeps you coming back.

Lyse Laurin

Completely happy with with Ford service in Sturgeon falls

Ashley Hatherley

I've bought two cars now from this location, I always get amazing service. The sales team is amazing and super helpful, especially when making such a big decision. Small town so you feel like you get their attention and have time for you

Tacklebarry Kramer

I was referred by a friend, and was glad I took their advice. The head of sales was very attentive and accommodating in navigating through the various trim packages and prices. No playing a numbers game, straight forward transparency which made it easy to close a deal on my new truck. I added a few dealer installed extras and found service was great! Fast, friendly, no stress experience, I’ll be back! ⭐️ ⭐️ ⭐️⭐️⭐️

Marilyn Leblanc

My appointment was made two weeks ahead of time to have my winter grips put on and an oil change. at the onset of my arrival the service department had difficulty finding my information in their system. They initially pulled up my nephews' file .. which was wrong... they continued to search and brought up my husband's file.. after acknowledging they had the right address but wrong vehicle they eventually located mine. This process took quite a few minutes then they had to right up the service order . After all was done and the service order was signed I had to wait another 15 minutes for a ride home. I was told that the wait would be an hour and a half to two hours. They called me to let me know my vehicle was done four hours later. On the upside they did bring the vehicle right to my home.

Serge R Beauparlant

Built Ford tuff

Rita Hurley

I am from Montreal and from the first call to Savage Ford talking with Shawn Gingras-Sales Rep on Jan 27, 2017 to the pick up on Feb 3rd of the 2009 Lincoln Town Car posted on Auto Trader, I was treated warmly and professionally. I am impressed by the 6-month warranty as well as the after sales care. 5 out of 5 for me.

Wendy Lariviere

Friendly and helpful services. I am always greeted by a team member, and they work within my requirements and abilities when deciding on the right vehicle for my family.

Daniel Thomson

Our purchase experience with Savage Ford was excellent. The dealership made commitments and fulfilled all of them on time. Our 2016 Ford F150 is a great vehicle purchase at a fair price.

Alan Kmyta

Fantastic staff, goes the extra mile. Highly recommended.

Michael Chong

I live in Toronto, and I decided on a Ford F-150. I decided to look for a truck out of town and got in touch with Shawn Gingras who works at Savage Ford. I also recommended Shawn to a co-worker Tom who was also looking to get into a F-150. He was frustrated with the sales people, empty promises and high prices in the GTA while looking. The two got in touch and Shawn found a truck that was exactly what Tom was looking for. Tom drove up to Savage and met with Shawn, and as promised, he got exactly the truck he wanted, at a price thousands less than the nearest competitor. I can say that Tom had nothing but positive things to say about Shawn and his level of service. I was happy to hear that I connected the two to have a positive buying experience. Of course after seeing Tom's truck I needed one as well! Essentially I did the same, called Shawn up, let him know what I was looking for, and drove up to trade in my car for the F-150. He answered all my emails, questions over the phone and countless text messages. Some people thought I was a bit crazy to drive that far to buy a truck, but it's the peace of mind knowing I got a solid deal, and dealt with a terrific salesperson at a great small town dealership. Thank you Shawn and the staff at Savage Ford! And my F-150 is simply amazing!

Ross Buckley

Excellent customer Service.

Jonathan Gorham

It was a pleasure buying a vehicle from Savage Ford. I felt like I could really trust the people I was dealing with to get me everything I wanted in a vehicle.

Sally Dokis

My experience on this visit was far the best so far. My truck went in for a routine oil change and it was in and out in an hour. No extra waiting time.

B Kennedy

Honest, respectful, professional team!

Emile Hamelin

Great, professional staff

Dan Savoie

TREATED POORLY FOR 4 1/2 YEARS Service appointments take 2 weeks. They don’t have 90% of parts on hand, so you always have to make a follow up appointment because the first appointment is diagnostic only and they order parts required afterwards! They refused to repair items covered by warranty! I will never purchase from Savage Ford again. Actually this experience made me decide to never buy another ford again! I lived 1 hour away so I would book my service appointment for 10am, and I waited at Tim Hortons, but several times my truck would sit outside until 2pm before it was even brought in for the 10am appointment and they would make excuses about how busy it was and it wasn’t there fault... Terrible after sales service Savage Ford.... These replies from whomever at Savage Ford’ are more customer service than I received in the 4 1/2 years that I owned my F-150 and nothing more then a poor attempt to make themselves appear friendly and caring online. YOU HAD 4 1/2 YEARS TO TREAT ME LIKE A CUSTOMER AND SHOW ME CUSTOMER SERVICE , BUT I WRITE A POOR REVIEW TELLING IT LIKE IT IS AND NOW ALL OF SUDDEN YOU CARE??? Trust me, they don’t treat you like that in person once the paper work is done! Once they’ve sold you a vehicle have your money YOU’RE NOTHING!!! This is all just a very very small glimpse as to the poor service I received in 4 1/2 years. I could go on and on with story after story. I’M NOT A NEGATIVE PERSON, AND I NEVER GO OUT OF MY WAY TO WRITE REVIEWS, BUT IN THIS CASE I FELT IT NECESSARY TO TRY AND FOREWARN YOU!

Chris Maisonneuve

I just wanted to write a Big Thank You to the service team at your Dealership.On Friday,October 28th I had just driven up from Windsor and arrived in Sturgeon around 1pm.From North Bay to Sturgeon my 2014 Focus was emitting a bad coolant odor.I stopped in and spoke with Guy.I explained my situation and he said he would do his best to have a look at it.I went for a walk and Guy called me an hour and half later and said it was fixed.It was a Friday afternoon and you guys were busy but you fit me in and I am VERY appreciative.Guy is a great guy and an asset to your service team.I'm in Sturgeon a couple times a summer and were due for a new car.See you in the Spring!!!!! Chris Maisonneuve/Corrine Simko

Kathy Kinrade

Great customer service.

lance desbien

I went to buy tires for my wife's Ford Edge.

Eric

Totally satisfied. Friends and family have had trouble with our local dealership and went to one that is an hour away. And we are more then satisfied. No pressure on filling out customer surveys. I highly recommend them for their service and sales. They go out of their way to make you happy. Small town but big service.

Joshua Johnson

If I could give these guys a higher rating then a 5 star I would. Even though I didn't end up buying to do a change in how far my commute now is. Sylvain Was head and shoulders the best Sales person I have had the pleasure of dealing with. Extremely laid back and professional. Never felt pressured and was extremely quick to respond to any questions I had at length. There is something to be said for small town dealerships and that is compared to anyone in the GTA they treat you like a person , interact with you on a personal level and that's something lost at many dealerships now a days!

Donna Adie

It was average. Nothing friendly or trusting. They just responded. They are minimum of average. I went for winter tires and service. They barely serviced and frankly didn’t care if I was a good customer or not. The courtesy shuttle driver is great. That’s the only good thing about it

Collette Gagne

Very nicely approached, Eric not pushy, let us take our time. Paul was very good at explaining features when we picked up.

Rick Kirchner

We had a great experience at Savage Ford the staff was very knowledgeable about their products our truck was ready for pick up when we arrived it was very clean and the salesperson went through all the interior electronics with us which was a great help looking forward to doing business again

Lise Gervais

Am not impressed about not having a spare tire. Nobody can program my cell phone as soon as I stop suv program is gone &cell is searching

M Mjm

Absolutely the most expensive place to buy a Ford. Drive to North Bay and save 5000 dollars on everything. They'll scam you on used cars so bad, a 20k car will cost you 50k by the end. That's no lie I've seen the paperwork. They'll cancel your valid dealer warranty and sell you a fake warranty for 3000.00 at 30 % interest, worse of all they'll sell you life insurance on a used car so after you die the bank will be paid off. But who needs a car after your dead. They tried to scam my parents for extra 5000, but the drive to North Bay saved them 5000. Don't go near this place, The sales staff are brutal scammers. They'll direct anyone they can towards Carfinco credit the highest interest loans on the market even if you have a 700 credit score. Make the drive to North Bay, it will save you a.lot of money. The dad started the business but has passed, Run by a very spoiled privileged son now with no mercy. Avoid at all cost.

Josee Giroux

This place is a money grab. Once you purchase they dont care about there customers

Bill Williams

Great place to do business if your looking to buy a Ford. Owner Mike Savage has a great bunch of people working for him and your treated excellent. I've purchased 4 vehicals over a number of years and will continue.

Stephane Lavergne

Was a smooth purchase no hiccups along the way. Paul, Renee, and Matt worked very VERY hard to make this work for me as I was trading in 3 vehicles and it became quite complex after a while. Matt was very informative, polite, and a great help. He was on the ball when I asked about something or for something. He kept me informed along the way. I had no suprises at the end. Matt was he was super Helpful. When I picked up the truck, Matt was very thorough with the truck, its got new upgraded things that I had no idea even existed. Matt took the time to go through everything in this big heat wave. I highly recommend going to see Matt , you won't be disappointed. Again Great service as always. Thanks to the Savage team!!

Darlene Tomasini

Waited an hour before being told parts were needed and nothing had been done. Left us sitting while our vehicle was outside. Rude customer service representative. Not happy with service at all

Thomas M

Dealt with Shawn Gingras and told him what I wanted and how much I was willing to pay. He provided me with what I was after and never pressured me with extras. A pleasant experience dealing with all the staff and I got the exact vehicle I wanted with some extras at no cost!!! Very pleased. Worth the drive! Would recommend this dealer to others.????

Mike and Louise Regis

My F250 Super Duty is the third vehicle I have purchased from Savage Ford Sales since 2002. I don't know why I even bother shopping elsewhere as these guys are the best. I am most impressed with their friendly, small town attitude, their competitive pricing and of course their great product line. The after sales service at Savage Ford is second to none. Renee in the financial department made this last purchase way too easy. After telling her which bank I preferred to deal with she took it from there. I did not have to even set foot in the bank, she made all of the arrangements. I do not hesitate to recommend Savage Ford to my family and friends.

Kim Lalonde

Erick and Rene were awesome! Great buying experience. And the rest of the team!

walter leclerc

Was treatred good and everybody nice

Tony Desormeaux

Everything went well.no compants.Thank you Savage Ford.

Liane McGirr

Staff always courteous. Coved 19 measures are taken.

Cheryl Boissonneault

We've had nothing but excellent service from everyone at Savage Ford...we have bought both used and new vehicles from Savage without any problems!!! We recently had an issue with the transmission and Savage Ford never quit until the issue was resolved...We prefer to drive the 45 minutes to Savage Ford as we know we are getting the BEST service!!

rejean Beaudoin

Very good services and helpfull staff hightly recommande

John Filiatrault

we have purchased many vehicles from savage ford over the past years. All I can say is keep up the excellent work at customer satisfaction at all levels of your business. I have recommended savage ford to many of my friends and they cannot believe the level of service that is provided at this shop. Two thumps up to ALL the staff

Katherine Glen

Our experience was excellent! Our Sales Rep was Matt and he was great, he made us feel very comfortable, was very knowledgeable and gave us a fair price on our trade in. Renee helped us with the financing and again she was great, very friendly and very thorough. Our whole experience was amazing. I would highly recommend Savage Ford.

Carey Rhiness

Much better run than Stockfish.

Philip Bak

Jason was my salesman and did not pressure me at all when I first noticed a truck I had interest in, I had time to do my research on the vehicle to ensure it was what I wanted. The service was superb and also I highly dedicate a thanks to the detailer who throughly cleaned the truck and went over it bit by bit with me. Would not be afraid to buy an other Ford from the great team at Savage.

Serge Plante

Even though they were extremely busy, They took the time to address my special needs promptly and with great attention to detail. I have nothing negative to say about my first purchase at Savage Ford!!

Alan Foisy

Great place to buy a vehicle they will treat you right.

Normand Renaud

Matt was very knowlegeable, very helpful at my choice of the vehicle I purchase, gave me a tour of the F150 new gadgets and lots of helpful tips. Renee and Matt made me feel welcome to Savage Ford they were helpful , polite and ready to help if I need service to be done on my vehicle. Awesome

Claude Carole Lachance

Excellent service! Great staff!

dungeonclerk1975

Brought my Subaru rims to have them put on low-profile tires (that I bought somewhere else). The local tire shop (where I didn't buy the tires) told me to take a hike. Savage Ford not only took the job, but also did a good job! Highly recommended. Thanks S.F.!

tommy rider

I have been dealing with Savage Ford for over 15 years and am still getting great service as always. Our new salesman Matt was very helpful and knew all about my Bronco Sport. Also Renee was very on the ball and gave me great service as before. It was nice seeing her and dealing with her again. I do tell people about my positive experiences at Savage Ford. Happy to be able to shop locally.

Dan Mayer

Friendly staff and good customer service.

Kristine Linton

Last week I ran into some major problems with my van while on vacation at our cottage, I hobbled into your dealership and dealt with Francois from service and Brigitte from reception, they were both awesome and so very professional!! I was able to get a rental for a day and they had my van up and running again within 24 hrs. Thank you so much!!! Kristine

Barbara Rusk

Friendly, courteous, and efficient service. They looked after our vehicles very well.

Heather Racicot

Went in with a check engine light to find out it was a transmission issue. The transmission was served at Stockfish Ford just a couple of month prior and they overfilled the system. Savage Ford fixed it for less than what Stockfish charged me to service it. Small town - big service!

Dan Stapley

Excellent staff Eric and Renee. Very pleased with the 2017 F150.

CAROLE PAQUIN

We love our ford Edge ???? Thank you Erik!