Reviews of Neddy's North Bay Hyundai (Car Concessionaire)

EliteLife X

Great place to purchase and service your car. Polite and excellent customer service.

John Steel

Ordered a Kona electric. Sadly it won't be in for about 6 months. Looked into it in detail. Looking forward to the savings.

Tammy Street

Customer service at Neddy's is why I keep coming back. 3 cars later. I'll definitely be back for car number 4. Thanks for the great service. I love my 2020 Kona.

Chang-Hyun Chun (도빈아빠)

Had a good experience buying a car there. Kyle is the man you want to see.

Charlene Tremblay

Lucio (the owner) and Scott (my salesman) put together an offer that I couldn't refuse ???? Buying my new Hyundai was an awesome experience, and now, I have an amazing vehicle! I highly recommend Neddy's and Hyundai ????

Don Muir

Our 5th Hyundai in 14 years. Some leased now some owned. Our 2018 Kona is our retirement car, fantastic. Not only have we had great sales and service, tip of the hat to Neil Lazarou, but we have not had a single problem with any of our Hyundai's. That says a lot! Can't wait to see the new looks after renovations are done.

Grahame Stap

Good fast service with smiles and well protected from covid 19 highly recommend

Horsestick MPG

Great dealership I wanted to test out the new electric Kona and the guy got me in one the same day! These guys are attentive and informative I would definetly buy a car from this dealership.

Willows Breath (Penny)

Dealership is great when making a purchase! However the service department is what keeps a customer coming back. Unfortunately after owning 5 Hyundai's, the service department isn't what it once was and is the reason we'll be looking elsewhere the next time we purchase a vehicle!

FrydmFytr

Under construction.

Tammi McKenzie

Great place to deal with friendly and helpful staff.

D Johnston

Good customer service. The gentleman who took care of us was very professional.

Connor Jones

Had an amazing experience purchasing my first, brand new car. Joe, the sales manager, made ALL the difference ! Definitely recommend.

Lynda Breese

I made a point to go to Neddy's on the Sunday they opened & they didn't disappoint. I found the exact vehicle I was looking for color & all. Scott the salesman was patient & informative & gave me a fair price on my trade-in. All & all the best Hyundai dealership I have dealt with.

Mike Ross

Great Dealership! I have been to their Service Department several times and have always left satisfied! Thank you!

Sara

I had to get my valve stem replaced as it was leaking and they brought my car to Neddy’s. When I called them to tell Neddy’s that my car was coming in via tow truck since that first phone call they have been rude and so disrespectful. I don’t recommend this place

Tim Magill

We are now driving our 7th Hyundai vehicle, all purchased and serviced by Neddy's North Bay Hyunday. We have always enjoyed the product and the Santa Fe we currently are driving is the best one yet. After 20+ years of excellence I'd never consider another product or dealer.

AshtonL

(Translated) Veryvgood (Original) Veryvgood

Archer

Kyle was excellent in helping us with our lease of our new vehicle. The staff is very knowledgeable and helpfhl

Glenn Morrison

Great sales experience at Neddy’s

Tim Paquin

Great sales experience. Kyle was excellent.

Michel Savage

This is the second time they miss us for a new car. Went there in '13, first of all the showroom is too too hot. Finally got a dealer and told him I wanted to see the Santa Fe. Went in the yard, he pulled one out and told me to sit and see all the details in it. I did and 1/2 hr later he still out of site. I was told that he was out for lunch. Honestly!!! This year we went in and just couldn't be served again. Get more sales people. You missed us again.

Nick Lowery

My experience with Hyundai was exceptional, Mike Ammerata was incredibly knowledgeable and helpful. I would certainly come back to service my vehicle.

Sue Rieser

I have purchased more than a dozen vehicles in my life but getting my Tuscon from Neddy's Hyundai in North Bay has been by far the best and most pleasant experience ever! Friendly and knowledgeable staff all around. I was given all the information I needed and all my questions were answered without me feeling like I was getting tangled up in a lot of legal and technical mumbo jumbo leaving me feeling lost. All thumbs up from me to the whole team :-)

Penny Tremblay

The service folks treat me like family. (Family that they are really happy to see, and who they really want to help get the best value.)

Bethanne McLeod

Scott was very kind.

linda meyermann

My small town does not have a Hyundai dealership, so I always get my warranty work/recalls done at Neddy's. They are always professional, do a great job and get me on my way, as quickly as possible. On my last visit, I dealt with Paul Trahan, who is awesome! Highly recommend.

Cee Heppard

Well, i can't say enough good things about Neddy's North Bay Hyundai. When i make an appointment for my suv to get checked out most people have a hard time sleeping at night... Not me, i sleep like a baby knowing that my vehicle is in good hands,The staff there has done nothing but help us and has gone above and beyond to make us feel happy and safe!

Marissa Dekker

Honestly, the most genuinely nice people!

David Collins

Poor selection, nobody came out to see us

Rex Wood

Amazing friendly staff, service people are a delight to talk to and the sales people are top notch and super helpful ... purchased 2 cars from here already .... will definatly buy from again .

Ryan Whittle

Great service, Friendly staff

Dave Restoule

Great staff and mechanics

Frances McParland

My latest purchase was a 2018 Kona. It was my third vehicle purchased from this dealership. Their service and sales department staff are excellent.

RANDO LANE

Quiet dealership

Cassy Beaudry

I’ve enjoyed every interaction at Neddy’s for the past 2 years of owning my Elantra Sport. Above and beyond customer service, remember you by name every single visit, Kristen is always so helpful and friendly. I love my Hyundai dealership! ????

Todd Partridge

Very friendly staff and very helpful as well with the purchase of my new 2020 Santa Fe SUV.

p/ penase

Treated very realistically....I always feel that the service department puts me first (well right behind my car!) and am very happy with this place of business!

Natalie Beauchamp

I picked up my new car a couple of weeks ago and the team at North Bay Hyundai went above and beyond to make sure the entire process went smoothly. Lucio was there to answer any of my questions and made sure I was getting exactly what I needed in a car and Nicholas in finances was a joy to talk to and eased any of my worries or questions when it came to the financing. I have been dealing with this dealership for a few years now and would recommend it to anyone! I always feel welcomed and appreciated whenever I step through their doors :)

Richard Virtue

Just bought a 2021 Palisade Calligraphy from Joe and Scott, all arranged by e-mail. A completely "painless" transaction. Both Joe's trade-in offer and Scott's efforts to meet all of my wants and needs made it very clear that they wanted and deserved my business. Hyundai's lacking a 7-pin wiring harness for their 2021 tow package even had Scott trying after-market possibilities for me. (Never mind, Scott, we'll get it done in the spring.) It is that kind of "above and beyond" effort that beats the competition hands down. Thanks guys. Looking forward to meeting in person to pick it up on Thursday. __ EDIT - Update: I see that Hyundai Canada's "accessories" web page is now offering a wiring harness for the 2021 Palisade. However, although the vehicle claims 7-pin prep wiring, the harness itself appears to be 4-pin only. Not the dealer's fault. (Shame on Hyundai.) But we may have to live with that OEM limitation if it isn't resolved in time for next season's trailering.

Grace Veaudry-Poulin

Second purchase from Neddy's. Had a very good experience. Sales person was knowledgeable, friendly and courteous. Practiced all safety measures due to pandemic. Highly recommend for anyone looking to purchase a vehicle.

Jesse Campbell

Excellent service with great vehicle's.

Louise Vrebosch

I've been looking for a new car, and thought I had settled on a particular Hyundai, but needed to test drive it first. Showed up about an hour before close on Friday and was greeted by a sales guy (so sorry I forget your name!!) He was great! Super knowledgeable and honest, helpful but not at all pushy. In the end, Hyundai just doesn't make what I'm looking for, which is a bummer because I would love to buy in North Bay and would have definitely bought from this guy. Again, so sorry I forget your name! Young guy! Office near the door! Buy from him!

Kristin Tait

My husband and I just traded in his 2014 Hyundai Veloster for a 2016 Hyundai Santa Fe and we had a fantastic experience here from start to finish! Joe and Nicholas were both excellent to deal with- great with communication, explained things very clearly to us, were both super professional but also personable, friendly and kind, worked with us on the financing, made things as simple and quick for us as possible, added in some bonus things we weren’t expecting, and just went above and beyond to help us get this car! We can’t say enough good about Joe and Nicholas and this Hyundai dealership in general. We are so pleased with the experience we had here and we love our new SUV! :) We would highly recommend this dealership, especially Joe and Nicholas! Thanks so much, you guys! You helped us check a big thing off our list before our baby arrives, and made the whole process so easy, smooth, and enjoyable! :)

Michel Lachapelle

Garbage ????

Jeff Smith

Very friendly staff No B.S. they even washed my car's exterior I'll be going back for my service

Parth Dholakia

Great family business. They took care of me! Joe did a great job.

Natalie Denis

Super helpful and wonderful dealership!

Paul Collins

Great sales and service departments very friendly staff.

Cory Little

Very poor sales department. We made a deal (in cash) on a newer used vehicle from Neddy's a week ago as our family urgently needed to replace our vehicle which was recently written off in an accident. A week later, the vehicle has not even been looked at and we are without a vehicle still. Furthermore the sales manager has not been returning our calls and now we are in desperate shape leading into the Easter long weekend, unable to travel, the sales manager was quick to point out that it was his day off (Thursday) after not dealing with us on all of his previous 'work' days. We will not have a vehicle this week and it is apparent that we may not even have the vehicle by the end of next week. I feel very disappointed and will not be using Neddy's in the future, nor will I be recommending this dealership to anyone else. UPDATE May 5, 2017, We now have the vehicle (Santa Fe XL) and like the vehicle very much at this point. The dealer seems to be working with us to provide good service now. I suggest that using this review process had help contribute to an improved effort towards customer satisfaction. I am increasing my rating from 1 star to three stars.

Rick Bonfield

Great deals to be had

Linda MacLennan

Friendly, good service. Honest

Krysta Bender

Paul and Herb make my day everytime i come in! what wonderful humans! Thanks felllasss ????

Larry Fines

My wife.and I bought a previously owned Alantra from Neddy's This dealership really knows how to pick the best used cars. Our Alantra is in mint shape, not a tear, scape or scratch. The tires are brand new and.the clutch has been looked after too. This car is 5 years old, but you'd never know it. We had a really good buying experience with Joe Ammerata, he treated us like we were purchasing a $50,000.00 vehicle. He was so professional and coutyess. There was no back n forth with price! He made the experience effortless and memorable. It's really worth the drive to the Neddy's in The Bay! The customer service is amazing and the quality of the vehicle is unbelievable! In 3 Word or less to describe this place or would be: Integrity-Honesty-Quality Thanks Joe Larry & Trish Fines French River

Paul Deredin

Great product and service. Need appoint. for your car well in advance as they are very busy.

Dieter Kraus

As the experience was a short one, the salesperson (Kyle) was organized and well prepared, He answered my questions and texts in a prompt manner. There was no pressure to purchase. In a nut shell, he bent over backwards. Whereas Sudbury Hyundai, the experience was horrible. Would never purchase a vehicle there. No negotiating the price. The salesperson called me, and I told him, I got a better deal somewhere else and he said have a nice day. He did not bend over backwards to hold on to a customer. The only problem with both dealerships is I feel I did not get enough for my trade in.. Neddy's was tolerable, Sudbury Hyundai was an insult. Wait a go Kyle Patchet!!!!!

Peter Patchet

Fantastic sales and service experience. Can always trust them to take care of my vehicle. Wish I could give 10 stars!!!

Tilly Tilly

Always good very friendly

Valerie James

Very pleasant and efficient service this morning. Very happy with dealership and staff.

Jamie-Lynn Morrison

I just went to look at vehicles... no one came out to the parking lot in the 15 minutes i was looking ... I was looking for half hour last week and no one came out either ... maybe I will call first next time...edit went yesterday Aug 31st and was able to test drive the Kona....Scott was friendly and nice to deal with

Sandra Blais

I love this dealership. They are my second family because they take care of you. Customer service staff and sales staff go beyond the call of duty to make you feel special and it doesn't hurt that they have great deals. Everyone should check it out next time you are shopping for a vehicle.

Wendy Gilchrist

Great service. Friendly and very helpful staff. Very impressed by the service as I am from out of town and not sure what to expect dealing with not my home town Hyundai dealership. Answered all my questions and reassured me of the issue with my car. Thanks again for the great service!!!

Sarah Jaklic

Staff are friendly and very knowable. Would recommend this place!

Brittnay Gauthier-Meunier

AMAZING CUSTOMER SERVICE! WENT OVER AND ABOVE TO MEET MY VEHICLE BUYING NEEDS!! The sales manager, Joseph Ammerata, helped me through every step of the way, exceeding my expectations in every single part of the vehicle buying process. This was my second vehicle purchase and it was a much more enjoyable and personable experience than with another dealership who sold me my first car! Joe from Neddy's North Bay Hyundai provided excellent customer service; sitting patiently through the paperwork process as I read every single word on every paper including the backs, took the time to break down the numbers in a very understandable way, made sure that all of my questions were answered, and even stayed late after the dealership closed to make sure I was comfortable and had enough time to go through everything! 10/10 RECOMMEND THIS AMAZING FAMILY RUN DEALERSHIP WITH EXCELLENT CUSTOMER SERVICE!!

Bonnie Jones

I love my SUV, sure it's not new! I also can't afford new right now. The guy from Parts laughed when I told him the year. I found that really rude and pathedic!!!

Gerri Everitt

Without a doubt ... the best service people in town!!!

Cheryl Raney

Awesome service!

Mark Shokoff

Best

Sue Campbell

Great service....experienced and courteous staff.

Scott Campbell

Awesome dealership, great staff, excellent cars!

Stephanie Singh

Been in once. Great service and very friendly and helpful staff.

Harold Sanders

They answered my questions and help me out with a few different things

Chelsea Beaton

Great service!

ken p

Excellent service.Great vehicle. Whole transaction exceeded our expectations.

Carla Kemsley

I've driven Hyundais almost since the company's entry to the Canadian auto market. Have found them to be well suited to my needs. Love my new(ish) 2020 Kona Ultimate. Best purchase yet. Have had great experiences with the dealership's sales and service department. Friendly and helpful staff.

Blair Bastien

North Bay's only Hyundai dealer

Anne Gauthier

Sales person was excellent. He was very knowledgeable. He explained all the features in great detail and he made sure that I understood each one before advancing to the next. He also provided me with all the information of the different packages available through Hyundai for future services and better care for my Palisade. He also took time to introduce me to the support staff and the owner of Neddy’s North Bay Hyundai.

Ken Rhame

My wife dropped a vehicle off for servicing, I picked it up and noticed some expensive charges, I confronted the gentleman at the counter and he removed the charges, at that time I thought they were very reputable, my wife dropped the vehicle off again for followup servicing, this time she picked it up and the same questionable charges were on it and was unable to deal with the staff, I WOULD SUGGEST YOU FIND ANOTHER SERVICE CENTER ESPECIALLY IF YOUR A WOMAN or don't buy a Hyundai in. The North Bay area

Rocky Bechard

They were amazing Is very personable

Ray Gravelle

Had my vehicle serviced at Neddy's and staff are knowledgeable and pleasant to deal with. Always great service there!

Gabrielle McDonald

Very friendly staff and great experience.

S H

Efficient service. Friendly staff.

#RezRide Chevrier

Would not warranty brand new car we bought from them but another Hyundai dealer did good thing for the dealers that care about not olny there name but care for the customer shame that we spent our money here

Alison Byers

I will never take my vehicle to a car dealership that doesn't do criminal background checks on their mechanics. I do not feel safe leaving my possessions with thieves and criminals. Other staff are amazing

Celina

Had to come in for an emergency visit after driving 2 hours away and turning around when the back break pads went bald because they weren't replaced even though we asked for them to be serviced twice before. Having problems again with them not replacing the front break pads. I don't trust them at all. The Hyundai Elantra is a good car, too bad I don't trust the service to protect my family.

Carol Steeves

I have been living in North Bay for almost three years. We go to Neddy's to have our car serviced and I have been disappointed over and over again by their service. The mechanics do a great good but the administrative side frequently makes mistakes with our scheduling and notifications. I have brought my displeasure up with the service manager twice now and nothing has changed. We are currently looking for another place to bring our car in to be serviced.

Rod Rothwell

Wasn't to impressed that e- brakes service isn't included with an annual 4- wheel brake service. At least try to inform valued customers out of curiosity and inconvenience.

Herby Dion

Friendly knowledgeable service and sales staff ...honest ...will not do work unless customer agrees

Trisha Kennedy

I love my Hyundai, and would definitely buy one again. But my experiences with this dealership have been less than ideal. I got a run-around just needing the bill of sale submitted to my insurance broker, and I have found other interactions with them haven't always been friendly in the year since I've bought my car. Overall, I would recommend a Hyundai to friends and family, but not necessarily this dealership.

Chris Cockerline

Fantastic service