Reviews of CARSTAR Welland (Car Concessionaire)

Terry D

Thank you Lori, Steve, Laura and the highly trained professional body and paint specialists who "make it look like it never happened." My wife and I would never consider going anywhere else. The service you provide is outstanding!!! Thanks again.

Sarah-Anne Smurlick

They privided me with timely, seemingly good quality service, completed ahead of schedule.

Dawn Hennigan

Awesome service

Dennis G

Fast

M R

I agree with the prior reviews, excellent customer service and attention to the customer, smooth communication process with our insurance. I would not look anywhere else if you're in the Welland/Pelham area and need collision repair service.

Syl Lepine

I had an unfortunate incident where my brand new Ridgeline was struck and not reported. I won't get into my personal feelings about lack of accountability, as that is an entirely different post. I called Lori and her team right away and was treated with utmost professionalism and care. She spoke with Allan and together they approached this with me the customer in mind. In the end she had my vehicle back the next day all fixed and without the eye sore blemish this other person left me. I can't thank them enough as we are all struggling right now to just get by. Thank you to Lori and Carstar Welland staff for looking after me and my new truck. I can't imagine recommending anyone else with my repair needs.

Ed Burkholder

The CarStar team is so great to deal with. Steve and Lori treat us with honesty and respect. We just had 2 cars repaired and they look awesome. We recommend all our customer use Carstar Welland!

Sarah Staten

The staff at Carstar are very helpful and friendly. The mechanics in the garage went out of their way to accommodate my my needs, and to keep me safe. Great positive atmosphere all around:)

trevor greenizan

Work was done quickly and easily. Hope I never need to use them again but glad to know who to call next time

Carol Noel

Very overpriced estimates!

Bob Bermel

Professional repairs and service.

Bonnie Mills

My vehicle had a "run in" with a parking curb so I took it to Carstar. Steve and staff were amazing and very gracious. After about 25 minutes, they had adjusted a fender, and underbody shield/tray and brought me my car and said I could go and no charge. I am so grateful.

MissKooka

Carstar Welland took care of me quickly and efficiently after my car accident. They were timely in their responses, updated me on he status of my car electronically and really made my role in all of this minimal and easy. Thanykou!

Ken Cunningham

They haven't done any work yet but they seem nice and efficient in the office

Robert Macphee

Been a customer for 20 years would not think of going anywhere else.

Charlotte Hoggar

Did a good job. Well pleased

Meagan H

Great service. They coordinated with my insurance company very quickly. All I had to do was show up with my car. Everything else was taken care of.

Jennifer Moore

Staff here made the process of a vehicle write-off very easy. The front desk staff helped with removal of plates and ensuring all personal effects were removed from my vehicle

Mo Yuhheard

Thoroughly satisfied! Appreciation for the quality of work of CarStar, Welland. Lori was wealth of knowledge and maintained constant communication. Thank you for all your time and all the experts at CarStar Welland. This isn't a scripted review by any means... don't look any further for any of your car repair needs.

jake acaster

Took a month to fix a fender bender. Did a great job, just took way too long