Reviews of Bosch Car Service (Car Concessionaire)

Kody Ferri

great service, polite and experienced team

James Barwell

This place went over and above....l will defiantly be back for all my needs.

Daniel Ricci

Been bringing my car to Bosch for over 2 years now and nothing but great service. Repairs are fast, prices are reasonable and workmanship is great. Depending on the level of repair your car needs they also offer a loaner car. Dean and the staff always educate the customer as to why a repair is needed versus just saying "your car needs new brakes". This gives me peace of mind so I know where my money is going. Keep up the great work!

James Merry

The owner Dean is super kind and caring, you never wait long for your vexhile to be finished and Evlis the bird is fun to talk to aswell.

shona zavarella

Got some work done to my van and they were supposed to give me an oil change but never did! Charged me for it and told me they did it. The oil gage in my van still said 33% same as it said before I brought it in, I thought they may had just forgot to reset it but when I checked the oil level it was low. I will never go there again!

Amy Goodman

A+

Gail Marr

They did an oil change,forgot to put the cap back on.I took the car back they cleaned it up and filled he oil. That part was fine. A week later the alternator went on the car. I had 3 mechanics look at it all three said the oil caused it to go. When I called Bosch to tell them he says oil will only lubricate it not damage the alternator. you do the math 3-1. cheap 20 dollar oil is it worth it? you decide?

Samantha Dowty

My experience at Bosch has been amazing. These guys really know what they are doing. I have finally found a garage that I will keep going to. I’m always happy when I leave there. My cars are done quickly and done right! Dean and Mike are great guys who are super helpful at the front. And did I mention there prices are super reasonable. If anyone is searching for a great garage with great services and outstanding costumer service hit these guys up! You won’t be disappointed!!! -Samantha Dowty

Phil Papetti

Great people great service, very friendly family owned shop

justin casey

awesome ambience while you wait,,with his pet parrot. nice touch and great work!!!

Bruce Kaufman

Excellent. First time here but will definitely return. Thanks again for the first class service.

Alysha Marlatt

???????? absolutely phenomenal service! Will be using this shop for ALL my car needs going forward!

Matthew Borowski

Honest and affordable car repair. Best in Welland by far. They usually offer free loaner car service and the prices are very fair. They stand behind their work which is the number one thing to look for with mechanic service. They did a steering rack replacement for me on a minivan and when it went bad within a few hundred kilometres they made good in the warranty and redid the job immediately. A+++++.

grammy g

Not much parking The workers are great and polite Pretty busy and long waiting time

Express Wash Coin Laundromat

Great service very friendly staff and even provided a free courtesy car HIGHLY RECOMMENDED

Mikl Iliev

Place with kind personnel and good prices

Eteri Kolelishvili

Great customer service everyone was polite and very professional. Pricing was great and fast service. Highly recommended

Alicea Marini

Took my vehicle in to see if there was a hole in the AC. It was totally working and I just spent money at another garage to have the AC topped up. After an approximate 5 hour wait they brought back my car with the AC empty, So I went and drove it back to Bosch where I was insulted by both Dan and Mike, swore at and told to leave without my AC still not working, so I went to a Midas shop who fixed my AC, refilled it and fixed my muffler all in 2.5 hours I WILL NEVER GO TO BOSCH EVER AGAIN AND SPREAD THE WORD ON HOW THE STAFF THERE REALLY TREAT PEOPLE AND THEIR VEHICLES

Brenda Fowler

Full service garage including body repairs. One stop shop with excellent customer service. Mike went above and beyond to service my Buick in a time crunch.

Diane Unger

They couldn't troubleshoot a flat tire on a wheel barrel

Molly Mableson

Polite and reasonable

Kim Singer

Fast, answer all your questions First choice always

sylvia schedewitz

Had a problem with a flat tire. Mike was courteous and professional!!! Will definately be back

Private Sender

Asked them to look at a leaking tire while doing my oil change. When I arrived to pick up my car, I was told they couldn't find the leak without taking the tire apart. If someone had called me, I would have said to do so since I'd been dealing with it for quite a few weeks. Tire went flat on way home, had to tow to repair shop. They saw the valve needed to be fixed and charged $20. Needless to say I won't be going back to Bosch....Tina McCauley

Dan Pepe

I heard about Bosch Car Service through a referral about 4 years ago. I am very happy that I found this shop because they always have my better interest in mind. Prices are great and they have proven to me that no job is too difficult. We have used their courtesy cars a few time which was very helpful. I highly recommend this company as they are continuing to provide great service in our community.

Lynn Kokoshki

They are fast, friendly, fair and respectful! Hard to find that at a garage as a single woman. I’m a return customer for life! Thanks for keeping me on the road!

sharon schaubel

Quick service. E-test facility

Frederica Weale

Because they lied about being able to fix my car in time, they had my vehicle for almost 3 weeks. I am sure they had no clue as to what they were doing. They promised to keep me informed as to the progress of the work they were doing and did not. They fixed my break lines and pump but now my car sounds really awful. Take your car elsewhere.

Lisa Lawrence

Quick, intelligent, and reasonable pricing. Got my oil change today and was in and out within thirty minutes without an appointment.

Shawn “Sok” Sokoloski

Fast great work

Kaitlyn Sulyma

AMAZING customer service and super FAST work! These gentlemen know what they're doing and how to keep their customers happy! I will never return to any other shop again. If you need any car work done in the Niagara Region, I HIGHLY HIGHLY suggest you bring your car here, you won't regret it.

Jenn Bell

Honest & Fair prices

Moin Vafaei

Service was professional and repairs was done right, charged me 2 hours, some might think it was a bit extra maybe, it was one and half hour work, but I don't care about the that as much as repair was done just right. And more importantly they were honest. They charged $12 for repairing the brake vacuum hose, they could simply charge me for repairing the booster and ask for $10000. I would never know. Their honesty was priceless.

Katie rigg

If there was an option for no stars I would have put it. Only decent person working there was let go and now they are just blatantly scamming people. Took my vehicle in to fix the air conditioning. Paid $163 for Freon and to test for leaks. They claimed no leaks and the air was working. Not even two days passed and the air stopped working. Took it back and wouldn't you know it they say there is a leak and I'm back to square one with no Freon left and it's going to be over $500 to fix it. Wouldn't own up to their mistake. Not letting them touch my car again!

D W Hissem

Never steared me wrong and that I know of never performed unnecessary work

ChrisB Crunch

Quick in and out

Derek Stonier

Great place, quick work and high quality. Thank you

Clark Stevens

Overall Good experience. They helped me out when I was in a jam. The owner is friendly and they have great customer service.

Jonas Veiga

Most honest auto mechanic shop I have ever taken my car's to, I would recommend this place to anybody, fair prices, friendly knowledgeable staff, love the place. I have a brand new 2017 Ford, I take it here to get it serviced not the dealership!

shaw wall

Passed a safety when should not have. After supposedly fixing it the lights cam back on less than 90 days so parts they use must be bad or they didnt fix it right. shadow auto dealer uses Bosch to fix and give hot safety to cars. Be very aware and dont truat either company. Especially if you are an Aboriginal womam

Mike Wilson

Really appreciate the work done and the customer service.

Elizabeth P

Was in a very time sensitive/stressful pickle, called them and they saw my car right away! Within an hour I was driving away with a bent pin straighten! Highly recommend. Great customer service! They were all very kind and informative! This is the second time they've saved me and my car :)

A Googler

They fixed my car and listened to me.

Nancy Duff

Absolutely love these guys, fantastic people to work with, quick, efficient and always happy to save you a few bucks in your pocket.

John Min

Fit me in for a tire change on a Saturday at the last minute. Very friendly service. Great job. I will return. Update- still keeping 5 star score but my tire pressure light came on. I am not sure if the cold weather caused it or if the mechanic didnt check the pressure. Going elsewhere to get it filled up as hours of operation do not work for me.

Denise Brown

I took my car in for an oil change and was completely happy with the service. I almost didn`t go because of the bad review on here, but asked a number of co-workers if they had gone there. Everyone I talked to had really good experiences and recommended them. I would check out their facebook page - lots of 5 star ratings and positive comments. I will definitely come here again.

Jennifer Rusk-Medland

Honest, friendly, repairs done right! Never steered me wrong

J Kot

Had $175 stolen out of my car. 8 * 20s + 1 * 10 + 1*5. I had just counted it. Of course the manager denied it. I will be filing a police report.

Katrina Rosa

They were great up until they started adding things onto our bills that we never had done to our vehicle.

Lola Lou

Cody always takes the patience, consideration and humour with me and I am so happy for the service I received from Bosch. Ever since I arrived into Welland, Bosch has given me value. Thank you most kindly, Barbara

Natasha Hillier

Like Denise I was skeptical about going here for an oil change but I'm glad I did. I called around to about 10 places in Welland and everyone was charging $50+ for a basic oil change. Bosch only charged $20. I got there and was greeted promptly. I got to meet Dan, the owner. They don't do appointments for just oil changes and they were busy when I got in but they squeezed me in and were done much quicker than expected. I was very pleased with the service and will definitely be returning for my next oil change and any other car related maintenance I need!

Nick French

I am from buffalo new york i came here yesterday because my check engine light had came on while driving around wellend they said they gotta take care of there american brothers as well as there own they gave me a car to barrow as long as i put gas in they wouldnt charge me i can most def say i will be coming back to canada if there is any issue with my car in tbe near future

Jen Jeff

I am quite impressed with their service and customer experience. Amazingly friendly nice guys. My first time there and I can guarantee I will be bringing my cars there from now on! Thanks again guys!

Carole Vincelette

Excellent service !

Fab Hernandez

Honest mechanics great work

Shelly Grenier

Friendly, knowledgeable staff. Efficient and effective work done here.

Brooke Stiles

These guys are so nice. Stopped in for an emergency appointment they helped out so much. Just A+

aml 1

I can't say enough good things about Bosch - first went in for a quote and was given a better quote than another auto shop. When I brought my car in, they gave me a loaner car, ensured everything was checked over and kept me in the loop. When I called to let them know I wasn't able to pay for the service that day because of banking issues, they were super understanding! They gave me a few options and completed the work - which I was extremely grateful for as we were expecting bad weather. When I brought my car in a couple weeks later because I thought my tire was low, they immediately checked it and told me not to hesitate calling or dropping by if I had any concerns. Everyone I dealt with were very courteous, professional, understanding and genuinely kind - I will absolutely be bringing my car back to Bosch... and referring them to everyone I know!! It's SO good to know there are still auto shops that are there for the customer and not just the money!! Thank you Bosch!!!!!

Joe Cali4nea

Asked how much a customer supplied oil change would be guy on the phone said one hours labour, I said that’s more than what you charge for an oil change that your supplying the oil and filter , he hung up the phone on me

Gerry Mattie

Brought my car in for a broken break pad during the Christmas holidays. Unfortunately for me, my regular shop was closed. They told me they would look at it. They called and said I needed pads, rotors and calipers on both rear tires. They told me they would show me my calipers which they did not. My regular shop told me the chances of both calipers going at the same time was a unlikely. On top of that I drive it away and a day later my ABS and traction control lights come on. Never going back there ever. I believe I did not need the calipers and they also damaged my sensors during the repair,

Quinn Matthews

Bad customer service

i g

Great service, very professional and accommodating!

Jessica Schlagheck

Very reasonable and helpful.

Kevin Robins

Great service

Antonio Mancini

The Bosch team makes visiting a mechanic shop stressful free. They are honest, dependable and provide a high level of customer performance. Their first priority is listening to what your issue might be and then problem solving to repair your car. Thank you guys!

Bernadette Croteau

Called first thing in the morning. Car was fixed same day. Price's were more than fair. Will be going back. For sure. Great job guys. Thank you

Natasha

Called to leave some feedback about something and the manager was EXTREMELY courteous and kind, great customer service goes a long way, definitely recommend.

Andrew Kernichan

Very over priced on parts and labor, also charges for quotes unlike other mechanic's.

Andrew Mitchell

Very efficient. Got the loaner car. Car now works perfectly. Price was lower than quoted. Awesome.

menzanotte

fast and fair service...fixed it right the first time...which is unusual these days.

J. Chiasson

Fuel line went on Friday afternoon. Got a quote for around $700 to replace the lines at a shop in St. Catharines. Called around town to see how fast I could get it done. Talked to Mike, he tells me we can get it up tomorrow to look, will be done by Monday the latest. I could deal with one day of work without it, so I had it towed to Bosch Friday night. Mike calls me Saturday around 8:00am, says we can do it for $450. I was stoked, told him sweet let me know. Mike calls me at 11am. Its done, and faster than we thought, so it'll be $407. Total. And no arrangements needed for work on Monday. These boys made a fan for life today. If they provide this level of honest and consistent service, I'll never go to another shop in town. Give Mike a call and give these guys a shot. I dont think you'll be disappointed. Thanks again Bosch!! Saved me 2 days of stress and $300. 5 star all the way!

Jacques Labranche

good services

J Rypstra

So I normally don't post my experience on line but I had a bad experience with Bosch car services in Welland ont. I had a truck recently put threw a safty and the teck guy failed my truck for a safty saying I had many safty issues with my truck like my e brake not working when it works just fine and saying my washer fluid and oil is low. Then they also say I have a broken exhaust manifold stud broken and they would gladly conveniently fix it for $600 they charged me $141.25 for what my truck should of passed. The day after I take my same truck to another shop that is local and it passed with two light out that I was allowed to change them to have the safety and they only charged me $100.57. I also had my exhaust manifold and exhaust system looked at and there is nothing wrong with it. Bottom line dont bother wasting your time at bosh car service.

Rueben Nicholls

I have brought both of my vehicles here several time and I would never trust my car to any other mechanic. They're honest accommodating and straightforward. No BS and always good workmanship

B Kyle

Talk to you very nice, but they make other work hoping to get it, they messed with my alignment while changing a wheel bearing, didn't even make 100 km before there was a horrible noise and turns out they didn't tighten the axle nut properly, which pre-wore out the bearing again, told to bring it in and they would push me in, but was told I had to wait for them to fix there mistakes when I got there. I got an alignment somewhere else and will never bring or recommend anyone to bring anything there ever again!!!!!! If they give you a cheep price, they know their quality. Hope you find a better place than this to bring your vehicle, have a great day. P.s. The star system doesn't go low enough

Jodi Dennis

I have brought my car to Bosch several times for different work that it needed. They have saved me several hundered dollars over the course of the few years I've been taking my car there. They have good prices, and they don't try to up-sell you on things that you don't need. They have great customer service, and provide loaner vehicles which is very handy. I have had many mechanics try to take advantage of my lack of knowledge about cars, and I really appreciate that I've NEVER experienced this from Bosch. They offer fast and quality service, at a fair price. I really can't say enough good things about these guys. 10/10 I will always take my vehicle to them in the future!

Steph O'Neal

We take both of our vehicles here and have always had a great experience. They take the time to show me what is wrong and they offer courtesy cars.

Ben Derisgreat

Waste of time Hours are not correct

Benefit T. Nicholls

Sucks

Joline Cichocki

My service at Bosch was fantastic. Couldn't be happier.

Roger Dallaire

Very courteous, professional, prompt and honest service.

Scott Moore

Grest service. In and out quickly.

Arnold Gurnick

Awesome People like Dean and Mike.

helen ferri

Great prices friendly service

Pamela Laroche

Once again Bosch has been very friendly, trustworthy and affordable to get my car running safe!!!! Thank you

Cole DeBoer

Dropped my car off in the morning with half an hour worth of work to be done "Yeah we'll get it done by the end of the day" Great! I walk back home and then walk back right before they close at 5. It's not done. "Sorry we'll get it done tomorrow." So I walk back home again. Wish they would've let me know. Next day at 3 it's not done I ask them if they'll have it done by 5 "nope sorry". So I walk back, get my keys and drive off after 2 days without a car, and nothing done to it. I understand its busy season, but they shouldn't be making empty promises.

Tim Paterson

Great staff. Helped me when I really couldn't afford repairs. And a courtesy car to boot ! You don't see that service anymore !! Thanks guys !!

Ron H

I went to Bosch with a bad wheel bearing. Dana expertly had my problem detected and thoroughly explained the problem. Not only did he explain ... he offered two types of bearings. I told him I would book an appointment and that I would have it done in a few days. He offered to do the work at the time (since wheel was off) and that I could return to pay him later that week. I returned later the same day and paid him. I was impressed to see he treated me with respect and (like the old days) "Personable". I will now go to Dana's Bosch Car Service faithfully. Oh, and after all ... nobody else has a parrot named "Elvis" in their front seating area. (P.S. He likes bannanas and nuts ) ;-)

Gord Colombe

I have brought my pickup truck there for years and they have never let me down in any way... Mike at the front desk is a life saver. Thanks guys

Hailey Bishop

Wonderful and speedy service! If I could give this shop 6 stars I would!! They gave me a car to use for the day, they were super polite and helpful. My oil change was very cheap and the staff was great! I will 100% be going back and highly recommend coming here :)

John Carter

TERRIBLE EXPERIENCE! DO YOURSELF A FAVOR AND MORE IMPORTANTLY YOUR CAR STAY AWAY!!! VERY INEXPERIENCED AND SHADY PEOPLE. CAME IN FOR A BREAK JOB ENDED UP COSTING TWICE AS MUCH AND THEY PUT ON BAD PADS THAT WERE CRACKED! TOOK IT TO A REPUTABLE SHOP AND THEY SAID THEY WOULD HAVE TOLD ME TO STAY AWAY BUT IT WAS TO LATE :(

Roger St.louis

Great service

stephanie gordon

Always great service. Knowledgeable staff!

Sheryl-Dawn Ryan

Put the wrong oil in my van. Should have bee synthetic!

Sam Smith

Took us in for seasonal tire change and lube, oil, filter when everyone else was booked up for almost a week or more. Very professional and fast. Will be returning in Spring.

Trevor Leeds

Like many others i also had a problem.....take my car in for a brake service get it back brakes are worse in fact my master cylinder needs replacement the day after...won't own up to it after promising to rectify it....A On another occasion claimed to have changed my transmission fluid never completed work and charged me for it....brutal brutal brutal do yourself a favour take your car somewhere else

Kathryn Garnett

Anytime I’ve had a problem with any of my vehicles they have always been able to fix it at an efficient time and done a great job. They are also very reasonable with there prices and take the proper amount of time to fix your vehicle.This is by far the best place to go if you have any problems with your vehicle. There owner is very nice as well as the staff. All around great place and great work done every time.

dustin duga

Mike was very rude to my wife told us to bring vehicke in at a certain time come that time oh no sorry next day come in then bring my vehicke in and tells mechanics dont take alot of time on this vehicle and have to pay for a QUOTE have been taking my vehicles there for a long time i dont think i will be going there much more

Lynn Frederick

Awesome service and best garage I have ever dealt with. Go above and beyond

Tammy Holiko

Always has room to fix my cars in a timely manner

Kfos

Reputable shop. Definitely recommend

Dawn Sanders

Best around. I tell everyone about them. My favorite place to deal with.

Cathy Rooker

Good place great setvice

Peter Spyker

Very thorough in installation of hitch

Judy Stevens

Had no problems, and my truck was done sooner then said????????

Tamara Beauparlant

Friendly and courteous staff. They made me feel at ease and explained everything about my car repair in detail. I was taken care of in a timely fashion! I highly recommend Bosch car service in Welland!

Marzanna Stanikowska

Paid $152 for seat heater and this annoying rattling noise fixed . ....saved $400 versus what my dealership quoted. Friendly snd professional service. Highly recommend them!

Landon H. Groh

Great garage dean Mike and the boys know what they are doing and do it right the first time My cars will go no where else

Gabe Biedka

I had my car safety inspection done here. Great service every time!