Reviews of West City Honda (Car Concessionaire)

Peter Ferguson Hogg

Buying a new car with a trade in is a pain and a haggle. Best you can expect is a fair deal and I got that at West City Honda Belleville. The salesman was Shane Lee, a young man very efficient friendly and helpful. He made the transaction very easy. I'm very happy with the Honda CR-V Touring and would certainly recommended it and I would also recommend the salesman Shane Lee.

Amber Walton-Amar

West City Honda went above and beyond to pick up the slack for Clarington Honda. I've had terrible experiences at both Clarington, Sisley and Honda Canada. Matt at West City demonstrated understanding and care beyond that for which he was obligated. I wish that more Honda dealers were like this one!

Mason M

We were sold a 2016 Cherokee Trailhawk that came with huge gouges on the rims and an error code that requires servicing on day one. When we applied for financing the vehicles rims were perfect with no blemishes. Upon picking up the vehicle we noticed chunks missing due to an Inexpirienced service tech taking the wheel off and on. We then noticed a service start/stop warning displayed on the dash as well as a error code. The dealerships Owner Gregg Sudds stated the error code was not their fault nor are they to blame for selling a vehicle with error codes present. He was not apologetic at all and didn't care about the damage done to the rim nor the error code that was shown to him. We returned the vehicle the next day. READ your contracts carefully. We clearly expressed we did not want the warranty yet they tried to sneak it in the contract when my fiance went to sign off. They lied about the warranties coverage even though it's clearly listed on the warranties website. They sold us a vehicle without even putting tire caps on and left it on the lot for a weeks without them on even after being told about it. If you have a choice go litterally anywhere else and you will have a much better experience then dealing with them!

April Wagar

I was very impressed with the friendly staff at first.... I have a 3 year old Honda fit with all the extra warranties etc. Anyhow, it is rusting. When I asked about it I was told it wasn't covered under any of my warranties until it became a hole. I also have flaking oaint that should be covered under my recall but they told me it was a stone chip and not covered. I have since gone to Kingston Honda who took pictures and made a couple phone calls and SURPRISE, it is covered under my warranty and the paint recall. It is going in shortly to be fixed. Kingston has earned my loyalty and I will be purchasing another Honda from them in a year. Thank you Kingston Honda!

Tracy Taylor

What an amazing team at West City Honda! Thanks Shane, Jennifer, Adam and Team! I built the car I wanted a million times online and decided it was time. I was greeted with warm hello and introduced to a very kind and understanding salesman, SHANE LEE. I explained my situation and was forward right from the start. He knew I was out of my comfort zone and was overwhelmed. He cared what I wanted in a car and let me guide him to what it was I had been building online. I wasn't ready to test drive as it was dark and I wanted to wait until daylight. With weather and schedules, he booked in 1 week later for a test drive. SHANE is patient and attentive with absolutely NO pressure, that made me feel at ease. I was not treated as a buying customer, I was treated as a family member. When I was thanked, it was sincere. Thanks SHANE I appreciate all you did to get me into my brand new car, it is flashy and I love it. Jennifer in finance was so helpful and friendly, answered all those difficult questions with honest answers. Thank you for making my new car dream come true. Adam, thanks for showing me the new features of my car in more detail. I'm sure I'll be into see you again!

David Murray

Late in the month of June of 2017 I realized that my 2001 Toyota needed repairs that were estimated to cost more than I had paid for the vehicle in the first place. My wife and I started searching online for a gently used minivan that would meet our needs and fit within our budget. We soon located a 2012 Honda Odyssey with less than 60k kilometres for sale at West City Honda. The detailed information and pictures available on their website convinced me that this vehicle might be the one we were looking for. I initiated an inquiry and very quickly received a response from Ethan Boisvert, Internet Coordinator and salesperson for the dealership. I couldn't have asked for a more friendly and knowledgeable individual to deal with. We arranged a test drive during which Ethan answered all of our questions honestly and, quite frankly, he gave us the confidence we needed to make our decision to purchase the vehicle. In fact, we were so happy with our experience at West City Honda we decided to ask Ethan to be on the lookout for another gently used Honda to replace my wife's 2005 KIA. After several weeks Ethan advised us of a 2012 Honda Fit that had recently been traded in at the dealership. We arranged another test drive which duplicated our previous experience and soon afterwards my wife was the proud owner of that vehicle. Heartfelt thanks to Ethan Boisvert, Julie Morris and Linda Lowry for making the purchase of our "new" Hondas so easy and enjoyable.

Bev Lewis

Excellent customer service! Judith was my amazing sales person and she was very knowledgeable about the vehicle; Nancy in finance was great to deal with and secured a very nice rate on financing; Devan taught me all about my new vehicle and customized the systems for me; and Spencer picked me up from the train station and drove me to the lot to pick up my new car. If anyone is searching for an intelligent, well mannered and well spoken business man, Spencer should be your new employee!! As an entrepreneur, he would be my next employee if he worked in my field. GREAT guy!!! Thank you West City Honda for an amazing car purchasing experience.

chantal raymond

Professional and courteous service with highly knowledgeable and competent staff. They made my purchase experience a smooth and pleasant one at every step. Plus I know I have an extremely reliable vehicle.Thank you West City Honda and especially to Paul Laframboise!

Sam Wan

Picked up my Civic Type R today at West City Honda, and it was a great experience. Shane had made sure I felt completely at ease with the buying process, answered all my questions, doubts and concerns as soon as they came up. I wouldn't hesitate to drive from Markham all the way to Belleville again if I ever had to buy another Honda, cause Shane Lee makes the whole process so easy. Shane goes above and beyond to ensure that you are satisfied with your purchase. Shoutout to Devon, the delivery specialist and Linda, financial services manager, who also explained everything very thoroughly and made sure I understood what was happening. Thank you West City Honda for making the day so hassle free.

justin David

We bought our 2020 2 years ago from Paul and it was a great experience. Fast forward to today and we decided to trade up and thought the only place to go is Honda in Belleville. Paul helped us with everything and made sure we had all the information. We picked up our new car 5 days later and as we were leaving Paul took the time to make sure we understood all the features and told us to call anytime. Thank you Paul and Belleville honda.

Hunter Butler

Highly recommend Kris at West City Honda, he is very honest, knowledgeable and has a lovely personality. Wouldn't trust anyone else to sell me a vehicle. 5 Stars!!

John J

Great atmosphere from the entire Sales Team. I never felt pressured or sensed anything shady. Trish Dickinson put me at ease right away and it felt that way though the whole process. She varied the conversation from the car details to a more personal one. Found out we live almost next to each other. It was like we were sitting at a coffee shop rather than buying a car. The support team was excellent as well. Friendly and informative. People not directly involved in my process struck up light hearted conversations which I appreciated. Stephanie Elder was fantastic in pulling all licensing, insurance, and finance together. Nothing was slipped in last minute. Very organized and fast to respond via emails. I value the reputation West City Honda has and is why I went straight there for my new Civic. Without hesitation, I would recommend them to anyone looking for their next car.

UPENDRA SINGH

Previously rating was not correct because I was going to right some comments but I fall asleep and by mistake rating was posted. Regarding my experience in WestCity Honda was awesome. Mr. Ted who is really good person sold me a nice car according to my requirement. I was looking car which was good in mileage and Ted recommended me new Honda Civic 2016. When I took test drive it was awesome and I decided that I should buy this car. Ted help me out regarding all the financial stuff and after two days car was mine. I love Honda Civic 2016. And thank you all staff for helping me, specially Mr. Ted.

Mohamed Al Yasin

I had an amazing experience from start to finish. Shane was a complete pleasure to deal with. A salesman that pays attention to the customer. He worked with me to keep within my budget! He went above and beyond. I am so happy. Everyone at this dealership was friendly and courteous. I will never go anywhere else. Thank you!!!

Ravi Patel

I would recommend Shane Lee to my every friend who wanted to take a brand new honda... He help me to get my 2020 accord sport 2.0 with the price that i wanted to pay each month with great customer interaction. Thank you shane for the best deal

Craig Mcgann

Ted was really pleasant and gave us a good deal. He wasn't pushy and it made the 50min drive to avoid kingston honda worth it.

Dale B

Just purchased a new car at west city Honda. Paul was a great salesman! They went above and beyond to find me the car I wanted. Would recommend this dealership! Thanks again for the great experience.

Tay “Taya” W

They were kind and efficient.. just wished they had chairs for larger people in their waiting room. I wasn't the only one who said something.

Bonnie Thompson

West City Staff are amazing. They go above and beyond to make us feel like family. We haven't been disappointed in any of the Honda's purchased over many years. Thanks a million West City Honda Staff.. Bonnie and Ron Thompson.

Madison E

I had the best experience between chatting with Scott before hand to decide which car would be the best fit, to test driving and ironing everything out with Boris at the dealership! Everybody was so kind, professional and honest in their work. I found the perfect car for me and the entire team was a pleasure to do business with! Thanks guys.

WayneB27

Not Reccomended If you expect them to be able to handle a warranty claim in a competent manner (paint peeling off our 2015 Fit by itself). Any conversations or dealings with service advisor Matt Miller or Warranty Specialist Julie Crane should be witnessed , recorded and fully documented . This team of incompetants seem to be working hard to undermine any good reputation the Honda brand possesed. My advice is to stay away from this dealership , either drive to a neighboring Honda Dealer or buy a Toyota (like I currently feel I should have done)

Ryan Young

Excellent car buying experience. Staff is knowledgeable, helpful and very pleasant. Ted was helpful without being pushy and very pleasant to work with. We will be making the drive from Kingston for any Hondas in the future

Shane Lee

Service department helped me with my 2008 CRV and the recall. The sales department was able to find me a solution. They staff here are super friendly and very knowledgeable. Most have been working for Honda for many many years which is a rare thing to find in the dealership world. Would highly recommend this location for your service, parts and sales needs. BONUS, They also have a Powersports store! Will be back when i'm ready to buy my lawnmower.

Drew Davidson

Sales department was great. Purchased a vehicle from them recently and Ted filled us in on all the extras the car provided.

Glenn Gunhouse

Had a good experience with the service department. My car developed problems in the middle of a trip. They managed to squeeze me into their schedule and fixed the problem quickly. Nicole was especially pleasant and helpful.

Maddy Scaife

Went here to buy my first brand new car and they were amazing. The staff is extremely friendly, Tara went out of her way to ensure I was buying the perfect car for myself, would definitely recommend this dealership. I am very impressed

Shirley McIsaac

I was not able to get a vehicle through this company at this time but that isn't stopping me from looking forward to doing business with them in the future when I am able to. From the moment I walked in, to the time I left, I was treated by friendly and knowledgeable people. Trish was absolutely fantastic! I was made to feel comfortable and discussed many options to suit my needs. Because of the great experience I had, I will definitely be coming back when I am more financially stable.

Dena

Trish and Stephanie were an awesome team who took the time to listen to what I wanted and set me up with exactly what I needed! No stress, no pressure, they just simply delivered the best customer service. After dealing with several different dealerships, it was so refreshing to be taken care of by such knowledgeable and competent staff. 5 stars plus Honda! Great team. Thankyou!!!

Paul Jenkins

I just picked up my new 2022 Ridgeline Touring this morning. I mostly dealt with Shane, but worked Kris and Stephanie and other folks in their sales team. I can genuinely say that it was the best car buying experience, in my 48 years of buying cars. The end-to-end experience was pleasant and painless, which is what most customers want. No pressure, and no pressure to buy anything I didn't ask for, which plagues many peoples car-buying experiences. I would highly recommend West City Honda.

Warren McFaul

I made an appointment for recall work. I mentioned that I'd wanted them to investigate an issue with exterior trim. They fixed it at no charge! I also mentioned that I wanted to purchase 4 screws for the license plate. They gave me new screws AND installed them at no charge. Given the fact that the service staff were friendly, courteous and helpful, I can say that they completely exceeded my expectations during this visit.

Christine

Shane Lee was extremely knowledgeable, thorough, courteous, & professional. He displayed a strong sense of negotiating skills and made sure any questions i had were answered. It resulted in my decision to buy the Honda Insight. Great job Shane !!

ramblin canuck

I purchased my first brand new Honda Civic from West City Honda last week and I’ve never had a more positive experience at a dealership. Kris Larrimore was the sales member I primarily dealt with. He was informative, friendly, and attentive to what I was looking for in a vehicle. I didn’t feel pressured into buying something I didn’t want. I really felt like he went above and beyond to make my experience a great one. 10/10 customer service.

Sarah Parks

Scott was super helpful, very informative and always answered every question we had promptly.

Sarah Banani

We had an excellent experience with Shane and the rest of the staff at West City Honda. Shane is extremely knowledgeable and very pleasant to work with. Thanks, Shane. We love our new CR-V.

Debbie Morris

West City Honda met all my high expectations of a Honda experience. I've been a Honda owner for over 2 decades now and each time the Honda dealership has been amazing in their customer service with me and West City continues that high quality and level of customer service AND knowledge. After my recent lease buy out of my 2016 Honda Civic (that's how much I love my Civic) I had an electronic concern on my dashboard and dropped in without an appointment to see what it was and if I needed to schedule an appointment. Matt in Service immediately took the time to look at the situation and fixed the problem right on the spot! Thank you Matt! Greg in Finance also made the lease buy out a seamless and excellent experience for me. I will be back to buy my next Honda and already have met with Ted in Sales to keep me in mind for a follow up on a car that will meet my needs for my next Honda purchase! Well done West City Honda!

Jennifer Steele

I was extremely happy with the service at West City Honda. Everyone I encountered was friendly and professional and followed health protocols. A special thank you to Shane Lee, Sales Manager for helping to put my dream used car in my driveway!

Brody Vout

Shane Lee is an amazing guy, helped me out a lot with my 2019 Civic purchase, and after the purchase continues to help me out with finding other things I want for my car such as rims, floor mats, etc. Awesome job.

Kayla Knapp

Shane and West City Honda were a fantastic team that helped us find our new Ford Escape 2014! Right off the bat, Shane took excellent care of us, listening to our needs, suggesting options, helping us let go of our older vehicle, and explaining everything we needed to know about our new car. As a family, we are extremely satisfied and grateful for the team at West Honda City! Tageun in the financial department was easy to work with. There was no pushiness or stress to any of the transactions and decisions made. I recommend the team at West City Honda to anyone who needs help looking for a vehicle!

Michele Edwards

Just purchased my first Honda at West City Honda in Belleville...big shout out to Trish who made the purchasing process seamless! Great job from all the team who was involved!

Kera Wice-Caine

Great dealing with Trish and Kris for my new vehicle. Well worth the drive from Kingston for good customer service. See you again in 3 years. I have leased many Hondas over the years and this was my second from West City. Thanks so much for everything.

Linda Ferguson

They saved our trip! We were in the first hours of a road trip from Toronto to PEI when the shield at the front of the car became loose. Belleville Honda took such good care of us! Not only did they have us on our way again quickly, they even shuttled us to a lovely park for our picnic while they worked. They were kind, efficient, and we are so grateful we stopped there for help.

Crystal Valade

We just got home with our new Pilot and I must say, from the very first phone call, to the very last wave goodbye from the staff, it was hands down the best automobile experience we have ever had! Trish was absolutely amazing, very informative, knowledgeable, personable and she showed genuine care and concern for me and my family! Stephanie was also amazing, she knows her stuff and leaves no stone unturned. Chris & Shane both came to chat with me and my children, offered beverages, and even gave my children their own “new cars”. Joel did the final delivery checklist, he sat in the vehicle with me and went over everything I needed to know, even the function of all 46 buttons in my dash. ???? West City Honda has made a lifetime customer thanks to a referral from a good friend! Keep up the great work West City, you should all be very proud of yourselves!

Glenn Barton

Shane Lee (sales) and the rest of staff at West city Honda Belleville were a pleasure to deal with. They made our unique situation and purchase at a social-distance easy. They took extra time to clarify explanations when required and worked with us closely to ensure all necessary details were attended to. I would recommend this business to anyone.

Ben Mayhew

I've purchased 3 vehicles from here over the years and nobody is better than West City Honda. Thanks Ted and Stephanie and the rest of this awesome dealership. I even took my mother here a couple of years ago to purchase her vehicle and I also purchased an ATV from Chad next door at the Powersports store.

S.A. D.

I am a fan of Honda, but West City Honda went above and beyond! The honesty and integrity of the employees is commendable! Service was impeccable and when buying my new HRV Boris, Shane and Steph were clearly interested in what was the best for me. Best buying experience! They all earned a loyal customer.

Jenifer Dean

I recently had to bring my 2009 Honda CRV in on a recall....they had to perform a punch test on the rear frame to determine its roadworthiness...it failed! They patiently explained to me how the test worked and then gave me some options as I would not be driving my car home that day. They put me into a lovely loaner vehicle for a week while I made my decision. I chose to take the financial offer and put it toward a new ‘used’ vehicle which they helped me pick out. Within a week I was in a 2012 CRV and it cost me nothing. All of the employees, from the counter staff in the service dept. to the sales people in the front office and financing, were a pleasure to deal with. They got in touch with my insurance agent and made sure all of the paperwork was taken care of in a timely manner. I am extremely pleased with the way West City Honda handled everything and would recommend their services and vehicles!

Morgan Hogan

The staff are friendly, knowledgeable, prompt and helpful! I was just in for a service appointment and was not disappointed! I’m upset that I bought my Honda at the Kingston Dealership and not here. I’m sure it would have made the experience so much more enjoyable. Thank you West City Honda!

Graham Weatherall

Shane was an excellent help in allowing me to pick the car that was right for me. His obvious knowledge of the product made me feel satisfied and happy with my purchase. Overall great experience.

Jeff Wilson

My mother recently purchased a 2014 Honda Civic. We were very impressed with salesman Shane Lee. My mother is not an experienced car buyer and Shane put her mind at ease. He was not pushy at all, and made the whole experience smooth and easy to understand. We would definitely refer our friends and family to Shane.

Zebulun Barnow

Boris and Greg and Joel and Taguen were all friendly and professional. They worked together to facilitate a solid deal on the right car for me! Highly recommended

Jennifer Brant

I was shopping for a used SUV and found one online at West City Honda and when I got to the dealership to look I was greeted by Tara D'Oliveira. I opted to test drive another vehicle and immediately changed my mind on which one to purchase. Tara was very understanding of my situation and they found me a financial solution that worked. I am so happy with my new SUV! Definitely recommend Tara and team to anyone looking for a new vehicle!

Deb Stratas

I just bought a 2019 Honda CRV from West City Honda and I couldn't be happier! Ted gave me gold star service from my first inquiry up to the pick up and orientation to my new beautiful blue CRV. He was responsive, knowledgeable and very helpful. When I picked up the car, both Linda and Devon added to the overall positive experience with friendly and efficient service. Overall, I am delighted with my new CRV and West City Honda. A big thanks to Ted and the whole team!

Matthew Mccarthy

Scott and WestCity Honda were amazing people to deal with! Will definitely be back there for servicing for now on and will definitely recommend anyone to go there to buy a Honda!

Sally Farrow

The best experience EVER! Very knowledgeable and informative. I originally went in looking at used. Ended up with brand new. Boris got me everything I wanted in a vehicle. Greg in finance made it happen! I can’t wait to continue dealing with them in the future.

Tracy MacDonald

Kris Larrimore was a pleasure to work with. He is personable, professional, knowledgeable. It is always a great experience working with West City Honda Team.

A Rostami

Professional and welcoming staff. Especially Shane was super friendly and helpful. He made us an offer which was unbeatable by any other dealers. Besides, Taguen from the financial section was quite informative and nice. Our experience with West City Honda was excellent and I definitely recommend it.

Sandra Costa

We just bought a used Honda HR-V at West City Honda and were very happy with the experience. Trish Dickinson was the perfect sales rep for us. She was very knowledgeable, friendly and patient. She gave us all of the time we wanted both looking at the vehicle and test driving it. Stephanie in finance explained all of the options for add-ons with no pressure to purchase any. On pick up Joel walked us through all of the interior gadgets and hooked up our bluetooth phones. Taguen Christie kept checking in on us to make sure we were happy. All in all we were very happy with our experience.

Damien Miller

Update: I called West City Honda Parts Department late in the afternoon on New Years Eve looking for a car battery. They had just what I needed but were closing in 30 minutes and I live 40 minutes away. Their response? "Drive carefully, we will stay here for you." That is why people keep coming back. Well done West City Honda. Had a great experience with Shane Lee as our sales associate. He took the time to address our questions and concerns and went above and beyond to ensure that we were happy with our vehicle. The entire process at West City Honda was smooth and efficient but having Shane work with us was what made the experience pleasant and memorable.

Colette Seguin-Palmer

We were impressed with the professional and knowledgeable service that we received from West City Honda. Thanks Boris and the entire staff for your efficiency.

Paul Mitchell

Great service and friendly staff! My car was in and out getting snow tires put on and summer tires in storage.

Vicky Charron

We just picked up our 2019 touring the service at West City Honda was second to none, we couldn't ask for better service from each department we visited l would gladly recommend them.

Louis Carpan

The recent purchase was fast with no problem. Staff were great and accommodating. This was our 3rd purchase from West City Honda and will purchase again in future when its time to change for a newer vehicle. Thank you for all your support

Andy Tesluk

Got a very good deal on a 2019 Honda CR-V Touring. Everyone was a pleasure to deal with and no pressure! Looking forward to a long relationship!

Kelly Conner

Hello, I bought a 2020 Honda Pilot from West City Honda at the end of March, 2021 with Trish Dickinson as my sales rep. I have purchased a few cars from different car dealers and by far this was the best experience I have ever had. Trish is friendly, knowledgeable, professional, hard working and works in a timely manner ensuring all your needs are met! The whole West City Honda family was a pure pleasure to do business with. They pay attention to all the little details and do all the little things to make your experience the best it can be. I highly recommend you go talk with them if you are looking for a new or used vehicle.

Charlene Ervine

Love my new 2021 Honda CRV EX-L!!! Boris is a fantastic salesman. He knows his job and made my transaction easy and seamless. Everyone on that team are fabulous! Stephanie is super great, smart and informative and will answers all your questions about financing. We weren't even looking to buy a car ....but here we are....and smiling ear to ear :-)

Kristy Hunter

Shane Lee is the bomb.com!!! I am in my early 20’s and came in to purchase my first new vehicle and he made me feel nothing short of completely comfortable and was super funny and charismatic and made the entire experience not only exciting of course but super fun ???? If you’re a Millennial like me, Shane can speak the language and was able to text me as that’s more convenient for me, and made the entire experience extremely smooth and comfortable! After meeting him for 5 seconds it instantly felt as though I was purchasing from someone I’d known for years! I strongly recommend not only west city Honda but go see my man Shane Lee!! Thanks again Shane!! I can’t wait to be driving my brand new Honda Civic 2020 Touring ????

Hailey Vance

I had an amazing experience with Kris at West City Honda! He was so helpful in helping me find my very first new car! I felt so comfortable with the entire process and got a car that I am absolutely in love with! Thank you so much Kris for everything!

Derek Watson-Avey

Shane Lee was absolutely fantastic. Right from when we walked in it was a positive experience. He came to the door, greeted us, asked us what we were looking for. We really knew what we wanted but Shane's knowledge, professionalism and reassurance made us feel even more certain of our decision. The car we wanted was the Honda Civic Sport Hatchback. He showed us the vehicle, key features and overall left it to the car itself to have us hooked! COVID-19 did prompt Honda to close their doors but despite that, Shane stayed in touch and contacted us as soon as they re-opened too! Which really added to the already established rapport and made us feel valued. One of the most unexpected and most appreciated things he did during our business was provide a fair compensation for a previous "poor" experience I would say that I had with my original car and the service department. He cleared that right up and that was totally unexpected with the incredible response. Really made the customer care aspect shine. Thank you again Shane, for your professional attitude, great knowledge and overall care in helping us with our first new car! I will recommend ANYONE to go through Shane for a new vehicle. If you don't know what you want, he will help you find it. If you know, he will get it for you!

Dale Triol

The entire process to trade in our vehicle on a new vehicle was stress free and rewarding. Shane, Taguen, Adam and Paul all made the transaction enjoyable and they had all the time to answer questions and explain the vehicle. I would highly recommend purchasing a vehicle at West City Honda. Thanks guys.

Gail Gorski

Shane Lee is very knowledgeable about Honda vehicles and even other makes and models. Anything he wasn't sure of he found the correct answer. He is professional and honest and I would definitely buy a car again from him.

caRRie 123

The best experience by far when purchasing a vehicle from West City Honda, Kris L helped me through the process of buying my vehicle and went though every little detail to make my experience perfect. West City Honda has been in business for a long time for a reason. Thankyou to all staff at WCH for making my purchase fun and easy.

Angie Bassett

I love my new 2021 Civic LX! I had a great experience with Kris @ West City Honda who made sure to fit me with the car that worked for my lifestyle! I've never leased before, but Kris and Stephanie made it so easy. And thanks to Adam for showing me how to use all the features of the car! With all the emotions over letting an old car go and getting into a new one, I was at ease doing business here! Thanks again!

Karen Duncan

Was to West City Honda today ...brakes bad young man had Mechanic look at the brakes..suggestion almost steel on steel get them done asap.. I said great when hands in pockets said we are booking in second week in JULY you need it done before then. I asked do you call around to other Honda dealers for customers NO have a good day. Wow what great service I would NOT recommend West City Honda bye the way COBOURG honda was horrified to hear of my experiene with in an hour was there will fit in within 24 hours if I leave the vehicle. Thank you Cobourg your where I travel to not home town Belleville!

Simon Koning

Everyone was very helpful and Friendly, Ted answered all my questions and was very helpful. 10/10 would recommend them.

Sue Priest

This is our second lease of a Honda Civic with West City Honda. The amazing staff are fantastic to work with and always make us feel welcome! There are no sales pressure tactics and they let you make the right decision. Special thanks to Tara and the rest of the team at West City Honda! We love our new 2021 Honda Civic!

Paula Wolters

We had a great experience purchasing a new Civic at West City Honda. From the sales rep, to the finance assistant, to the delivery team, we were super impressed. All very knowledgable, friendly, helpful, and personable. We love our new Honda, and had such a great experience, we can't wait to buy another some day from the same team.

Navneet Kaur Bal

Bought my frist car from here. They are great people and very helpful. Trish is very nice. Very satisfied.

N Craig

Awesome people. Super friendly. Always treated well and had great service. If only Honda's needed more service, but they're pretty bulletproof so we mostly see them for regular maintenance.

Stacy Polmateer

I love my new Honda civic sport. Paul and the guys at West city Honda belleville were awsome to deal with. Thank you

Emma Stucke

I had a great experience purchasing a used vehicle from West City Honda. I had contacted them about a used CRV which had already sold. Scott took the time to call me and figure out exactly what I was looking for in a vehicle. Not even a week later he followed up with another CRV listing which was exactly what I wanted! Scott and the team at the dealership were very friendly and informative throughout the whole process. The pick up and test drive went smoothly and I felt comfortable with all the COVID protocols in place. I felt confident purchasing a used vehicle from an online listing and would recommend this dealership to anyone.

Bernadette Dillon

My purchase of my 2021 Honda Civic from West City Honda was a great experience. All the staff that I came in contact with were friendly and very helpful. I would recommend this dealership to anyone.

Brian Searle

Just recently purchased a 2020 CRV Touring with Shane Lee's assistance. If you want a NO pressure or hassle experience I highly recommend dealing with Shane. Along with being very knowledgeable about the product he is also very patient. Everyone I dealt with were just as friendly with no pressure to make a sale. One other factor in my decision to buy from West City HONDA is the quality of service I have received over the years from Bill and his team.

amber walton-amar

Boris Cvijeticanin found the perfect solution for my particular situation. He is a problem solver. 100% recommended. Thank you Boris!

Dan Boyarski

I had a great experience here. Paul, Shane and Greg were all great. Paul was both knowledgeable and informative without the usual pressure to purchase. He accomodated my needs and helped me find the vehicle most suitable for my family. (And wallet). The whole team made it a great experience, including the service department. Thanks to everyone at west city Honda, I'll be back.

Allana Thompson

I can, without any hesitation whatsoever, recommend West City Honda and the amazing, thoughtful, informative team of people that totally helped me in the lease of my first ever Honda purchase, a gorgeous CRV-Black Edition, introduced to me by TARA, a very intuitive, patient, informative Salesperson whom I highly recommend! Also, very engaging, explanatory personnel shoutouts to Stephanie (Finance) and Joel (Delivery). This coming from a person that has always hated the 'buying-a-car-process'. No longer, I'm a West City Honda loyal customer!

Melissa McKim

I can not recommend West City Honda highly enough. I was very nervous purchasing my very first vehicle, but the moment I met Trish she put me completely at ease. She was so welcoming and listened to everything I was looking for, she was very kind and knowledgeable and answered all of the questions that I had and with her help I was able to chose my perfect vehicle. Everyone at West City Honda is so wonderful to work with, Stephanie in the finance department walked me through all I needed to know, to Joel taking the time to show me all the details of my new vehicle, to being greeted by name walking through the door to pick up my new car. Thank you all so much for your excellent service!

kelsey king

I have recently purchased a 2019 Honda Civic LX from West City Honda. Shane was my sales consultant and he was amazing to work with! He made the experience so easy, I got exactly what I wanted and he helped me get the best deal. I will definitely be returning in the future if/when I decide to purchase any more vehicles

Bob Stokes

West City Honda always gives the greatest service. I have been a customer for more than 12 years and they always impress.

Christina Stanley

Trish and Greg were amazing to work with and were always available for any questions I had. Would recommended these folks if you're looking for some new wheels!

RMM09

My purchase from West City Honda was great. I decided to buy from here because they had the inventory I was looking for and they also gave me a fair dollar for my trade. The process went excellent. They even have a delivery specialist that goes over the vehicle in detail before you drive off.

Paul Fleming

First impressions can mean a lot and mine were very positive and welcomed right from my initial interactions with Scott and Kris at West City Honda. Kris Larrimore was welcoming, knowledgeable and more importantly listened to what I was looking for with respect to the CRV sport. It was a pleasure to deal with the staff -Scott,Kris, Greg(Finance) and Joel were all top notch and I strongly recommend that you make the drive to Belleville to make your car purchase an enjoyable experience. Kudos to all!

Julia Dicks

Boris was there to help me with everything throughout the whole process, which was great!! He is very knowledgeable and exceptionally helpful when trying to figure out what was right for me! He is very open and honest and makes the car buying experience very comfortable! Highly recommend talking to Boris if you are interest in buying or leasing a new or used vehicle!!!

Tim/Pam Maracle

I recently purchased a 2021 Accord Sport from West City Honda. Kris Larrimore was the salesperson whom initiated the sale. He called and asked if I was interested in trading our 2019 Accord. He put some numbers together for my review. I came into the dealership, met with Kris, was happy with the numbers, and together, we had a deal. This is why I keep coming back. Thanks Kris and West City.

Rob Galt

Got a great vehicle from Trish and the crew. Traded in a vehicle that went very smooth and fair. Would recommended dealing with West City.

Kristina Richmond

Currently driving my brand new Odyssey home! Shane was excellent and really walked us through the details on our vehicle from start to finish! We didn't leave with any unanswered questions and would definitely return to Belleville for any Honda needs we have! If you want an excellent, thorough walk through of any vehicle you're looking at, and a friendly smile to go with the experience, ask for Shane!

Nancy McIntosh

Last week I bought a new vehicle from West City Honda. The service was wonderful. My old car had to be scrapped suddenly and I needed a vehicle right away. Everyone at West City Honda worked very hard for me and I picked up my new car in two days. I was made to feel very welcome and all of the staff were friendly and knowledgeable. Thank you to Paul, Stephanie and Joel. I love the vehicle.

Michael Taylor

Thank you Scott, for your friendly, courteous, honest and knowledgeable service. We are enjoying our new used Honda CR-V and I feel confident it will service us for many years. Thank you also to Greg and Joel for their assistance. All the best from the Taylors.

steve grenning

Special thanks to Paul and Shaun for fixing the passengers seat today.Great job. Sales and service was excellent on our purchase at Wedt City Honda.

Vishesh Malhotra

Shane Lee is a pleasure to work with. He is very knowledgeable and patiently handled so many questions and emails from me :). Car delivery was quick and smooth as promised. Everything worked great! Thanks Shane for your help to get my new Honda Accord. I would recommend Shane for anyone looking to buy a new Honda at West City Honda in Belleville.

Spencer Hunt

I am completely satisfied with the purchase of my new 2022 Civic Sport from West City Honda. All of the staff was very friendly and welcoming. Tara was especially helpful in my search of a vehicle; she was professional, knowledgeable and made me feel very comfortable while not making me feel pressured into purchasing something not right for me. I absolutely recommend West City Honda and Tara.

Courtney May

Ted Stratas was instrumental in getting me my very first vehicle. His kind and honest approach made the process comfortable and easy.

Sono Khan

I had an excellent experience with Ted Stratas and the team at West City Honda. They're all very friendly and knowledgeable people, and made my first-time car buying experience a memorable one.

Josee Gagnon

I’ve wanted to upgrade to an Accord for quite some time now, I was not sure if I was ready to make the move, but after a few meetings, emails and texts with Paul I finally got my beautiful 2021 Accord. I absolutely love it thank you West City Honda team!

O O

Excellent service. Boris and Greg are very helpful and got me the car and upgrades I was looking for in a short period of time. Thanks.

Janice Kenney

Had been recently shopping around for a sedan-had looked at test drive several cars at several dealerships. My last stop was at West City Honda, where my husband and I were greeted by Mike, who was very pleasant to interact with. Very knowledgeable and had lots of info to pass along to us. Was respectful of what we wanted in a car and very helpful. First time owning a Honda and am extremely happy we made the decision to buy a Honda Civic! Love it! Thanks again to all who were involved with our purchase!! I can bet it won’t be my last Honda!!

Corrin Cranston

Great customer service. Shane was patient and understanding as to what type of car I needed. Jennifer worked hard on my file to get things organized and to get me into my new car as my other car was almost undriveable. Thank you so much team at West City Honda for everything. So nice to be in a new car that I can trust driving around :)

Tanya Briscoe

I upgraded from a civic to a CRV-EXL. The vehicle is great. I have never had a bad experience at this location. All of the staff are extremely friendly and you get treated like family there. Kris at West City Honda in Belleville was very friendly and knowledgeable. I would definitely recommend going to him.

Beverley Steele

So very pleased with the sales team. Scott and Joel were excellent and very patient. Finance dept a pleasure to deal with. Will be returning again. This is my second Honda purchased and will remain with West City Honda.

Holly Cook

My experience at West City Honda is one that I will not forget. Everything about my experience from my first meeting with Kris (Sales Consultant) to the to the time I completed my trade-in process was handled with utmost compassion and care. All of my needs were carefully considered by Kris while discussing prospective vehicles for my trade-in. The whole process right up to my decision to move forward with one of their Certified Pre-Owned Hondas involved no pressure whatsoever. Everyone else I dealt with and had inquiries for at this dealership were extremely helpful. Despite me viewing, test driving and deciding on the vehicle before it had been fully detailed, the dealership still ensured it was in the best shape possible by the time I came to pick it up. My time at West City Honda felt thorough, honest and wholesome. I would recommend this dealership to anyone and will be referring people I know who are in the market for a vehicle. Thank you Kris, for being a pleasure to deal with. Despite dealing with several people on a daily basis I’m sure, my experience felt very one-on-one and focused. Thank you Greg (Financial Services Manager), for being so upfront about the finalizations on my purchase. And thank you West City Honda for a stand-out dealership experience!

Peter Brackenbury

Had great support with a smile when my old 2007 Honda Fit (not purchased at West City) needed an anti theft code after my son killed the battery. Both staff went out of their way to help me get the stereo working again, no charge. Thanks so much!

anne onishchuk

Having owned my Honda CR-V for 15 years with very few problems, I knew my next one would be the CR-V. West City Honda was highly recommended by friends. I was not disappointed. All of the staff whom I dealt with were very friendly, helpful and knowledgeable. Tara D’Oliveira guided me with patience, addressing my many questions and concerns. She never made me feel rushed and made the experience an enjoyable and successful one. Tara continued answering my questions via email in a prompt and professional manner. It had been many years since my last car buying and I was very impressed with all the records and information passed to me. Based on my experience, I highly recommend West City Honda.

Rebecca Holland

Tara was awesome to work with, she made my experience stress free and fun! I would certainly buy a car from her again :) thanks Tara

Hannah Aston

I bought a Honda Civic at West City Honda and Boris and Joel were both very helpful, welcoming and very kind.. Highly recommend buying your new car at West City Honda!! Great service, wonderful people and great vehicle.. Very pleased with my experience at this dealership!

Glyn Hennigar

Nice to walk into a very clean, well lit show room and Sales area. Shane Lee contact me with in seconds of an on line chat box from the West City Honda web site. I was looking to replace my current Civic and had a few questions on line to help determine if an in person visit was necessary. Shane answered all my questions promptly and followed up with a phone call later that day. We set up a meeting at Honda to review specifics. At no point did I feel pressured, it was a simple exchange of information, in which Shane was very knowledgeable. Shane became in tune with my needs and wants very quickly which helped determine the best path forward in purchasing my new Civic. Shane helped make my budget work and gave feed back and multiple options. I drive away with my new Civic with in 7 days of our On Line chat. Extremely happy with this experience. Will be recommending Shane and Honda to anyone looking for a new or used vehicle!

Tara Wright

The team at West City Honda was really good to us. They treated my family like it was their own. They understood what I wanted and worked really hard to get me the best interest rate they could! I would 100% go back to them if I needed a new vehicle.

Buysell Buysell

I just want to mention how pleased and thankful I am for the great service provided to my by the service department. I especially want to mention the service adviser, Bill, has gone above and beyond to provide me with exceptional customer service. Thanks Bill. (Jim O'Ray, 2010 Honda Fit - Great car, by the way!)

Shannon van der Velden

Thanks for the great service! I bought a previously-loved Odyssey from a different dealer, and brought it into West City Honda to have the winter tires put on and the sliding doors looked at (they were not sliding smoothly). The service department also performed some recall work that I didn't know was needed. They lubricated the sliding doors and checked my brakes free of charge! They let me know how much tread was left on all 8 tires, and the doors are working great now. I appreciated that the service department opened at 07:30 so I could drop my van off before work, and the shuttle service to work and back was quick and friendly.

Kim B.

Great service department! Everything done right. Typical dealership pricing for services. Great friendly service staff. I haven't purchased a vehicle from them, but if I do, I will give feedback.

Nike007 AMK

I appreciated the customer service provided by Mr. Shane Lee. He showed great reliability, honesty in his statements and an exceptional patience during this period of COVID19 pandemic. I have shopped in other Honda and Hyundai vehicle dealerships, and I was disappointed with the welcome by comments, at borderline inappropriate, from some customer service agents. I would therefore recommend doing business with Shane from West City Honda from Belleville. Thanks Shane! good work.

tony Book

Just had the best car buying experience at West City! Thanks to Shane, we found a car that best suits our needs. Shane is very knowledgeable, respectful, and most of all, he puts your needs first. From the moment we met him, we felt at ease and we knew we were in good hands. We were looking at getting a CRV vs a Civic. Shane was able to explain pros and cons to buying either. We ended up going with the Civic, looks very cool, edgy, and modern; saves a lot on gas too. Shane has gone above and beyond during the whole process, we never felt pressured or rushed. I would definitely buy our next car at West City. Shout out to Nancy and Denise as well for making everything easy breezy.

Jill Edwards

We just purchased a used car and are very happy with it. Our salesman Kris Larrimore showed us all the ins and outs and was very well informed. He went into detail on the car showing us all the Gadgets ( as we call them). The rest of the people we came into contact with were very nice. We would highly recommend both Kris and West City Honda.

Kim Zantingh

Paul was great to deal with. Not pushy in any way, but got the job done. Never owned a Honda before but I am really enjoying this vehicle! ???? Still getting used to all the buttons!!!

Leslee Holland

I was very pleased with my experience at West City Honda! Suzanne was very knowledgeable at the car that I was interested in, took the time to explain everything, and did not pressure me into buying. The entire experience was smooth and I am very happy with my new car!

Reddy

We bought Honda CRV EX recently from this place.Boris was Super Helpful and guided us throughout the process. He was very patient with our time-line and understood our needs and went through different options. I would recommend him for anyone who is looking for calm and knowledgeable salesman. Finally Stephanie helped us with different options to protect the vehicle as well Overall, very good experience

Alireza TFC

I got the chance to deal with many people from various departments at West City Honda. I am very happy with the service all of them provided me with. In particular, Scott Hunter (our dealer) went above and beyond to meet our expectations. Great service from a professional dealer. Definitely recommend him and his team.

Muhammad Farooqi

bought my second card from Shane at west city honda! Amazing , honest and caring sales rep. Shane really cares about his customers and is the only reason my family came TWICE to belleville from oshawa just to buy a car ! Wouldn’t go anywhere else to buy a honda except with Shane. Got an amazing deal on a used 15 civic low mileage , 2 year warranty, and a ton of accessories ! Love the new civic, and thank you Shane for an amazing deal and great customer experience! I will see you again in April for my new motorcycle!

Ji Yeh Choi

I was very impressed how great service I got from Shane Lee at West City Honda. I was not even sure what I wanted, then Shane Lee explained all the details about the cars so I could make a decision easily. He is so knowledgeable about the cars and understands customers needs very well. I felt very welcomed and so happy about my new CRV. Great service from Shane Lee and awesome car!

Victoria Chu

Purchased my first Honda with Shane Lee at West City Honda! It was THE most stress-FREE experience I've ever had. In most cases, I dread talking to sales reps at dealerships or even setting foot in one as I dislike the pressure given... However, Shane was amazing - he was not pushy at all, he was well informed about the product and if he didn't know the answer he would find out in a heartbeat. He is easy to talk to, friendly and is definitely looking out for our best interests. If you are looking for a new vehicle, I would highly recommend West City Honda and Shane - they are an amazing team! Thanks again for all your help :)

MOONSTER

I went to Belleville Honda looking to New Truck Ridgeline for something reliable. Shane was able to find me the perfect deal to fit my budget.It is my 3rd Ridegline. Shane truly cares about his customers experience. Anyone who is looking to buy a new Honda should not hesitate to contact Shane. Thank you Shane and West City Honda.

Kelsey Reid

Trish at West City has been a real pleasure to deal with in purchasing my first car. Very friendly and pleasant lady. Everyone I know who has been to this dealership raves about the honest service provided. I love my new CR-V!!

L. Antonucci

I recently leased a Honda from West City Honda in Belleville and had the good fortune to deal with Shane Lee. The whole process was very seamless thanks to Shane’s professionalism. He outlined the features of the vehicle, patiently answered all of my questions and did it all with smile. Thanks for the positive experience.

Jim McGuinness

Trish was an absolute joy to work with in regards to my vehicle purchase.

Chrismer Esturas

Satisfied costumer here! If you wanna have a knowledgeable, professional and understanding car dealer look for Ted Stratas (Sales advisor) and Stephanie Elder (Finance Manager). Thank you West City Honda you're the best Honda dealer in Ontario and looking forward to West City Honda Service Department.

Debbie Freeburn

My husband and I had a great experience shopping and buying our new 2020 Pilot from West City Honda. Shane Lee our salesperson was great to work with and very knowledgeable, he went out of his way to find the vehicle we wanted. Thank you. Highly recommend buying from West City Honda.

Darrell Hewett

Hi.My wife and l just bought the new 2022 Honda Civic Touring and just love it so far. West City Honda staff are outstanding. The sales person we dealt with was Tara D'Oliveira. She handled our experience perfectly. Very professional ,detailed, friendly and not pushy. Greg Rupnow was our Financial Services Manager which was also very helpful and professional and friendly. I am hearing alot of good things about West City Honda and am happy we bought there. Highly recommend them. Darrell

James Sagriff

The experience was great. Was treated with respect and no pressure at all. buying a car is very stressful on people and Shane and Tageun made me feel right at home and not rushed . Would recommend any of my friends looking for a new or used car to got o West City honda!

Erica Brenay

I had a wonderful experience. Thank you for making buying a car so easy!

J M

I bought my new 2019 Honda Civic Touring from Ethan. He was so accommodating to our schedule and very knowledgeable. The day we picked it up, Devon was there to show us how everything worked and was very thorough. I would have been lost without him. We had been to the Kingston Honda dealership prior to going here, Belleville had much better service and were much more welcoming.

Melissa Rossi

Leased my first Honda 3 years ago and have never had an issue since day one! The service department has amazing service ! The lovely lady who works the service desk is always so happy and friendly. Went in on a Saturday morning without an appointment and they kindly fit me in and fixed my issue in less than 2 hours.

Kim Colton

I have always heard great things about Honda so when I was looking for a car I decided to go to our local Honda dealership West City Honda. I walked around the lot when this friendly person came out and asked if he could help me . He introduced himself to me and struck up a conversation . I immediately knew I could trust him … his name is Boris . I had been to several local car lots that week and Boris was the only salesman who didn’t make me feel like I was an inconvenience to him . He was honest , truthful and never made me feel pressured to buy a car. I am thrilled to say that I bought my first Honda !! Boris, thank you so much for your honesty and the kindness you showed me during the entire process !! If anyone is looking for a new car be sure to go to West City Honda and ask for Boris Cvijeticanin… he’s the BEST!!

Chris Warmington

I purchased my first new car from West City Honda, a Civic Touring. Ted was the salesperson who helped me throughout the process. He was very knowledgeable about his products and was quite familiar with my old 2010 civic to compare features. He is a great person to purchase a car from. I highly recommend speaking with Ted about your new car. Paul assisted me with the financing and he too, knew his side of their products very well and was very patient when I did have questions. I never felt pressured throughout the whole process and would highly recommend them for anybody looking to purchase a new Honda.

ducebigalow

I just purchased my new 2018 civic hatch, and I love it! The service I received from the sales representative Ethan Boisvert, was excellent and I would not hesitate to recommend him to anyone. We had been working together since mid 2017 to find me what I wanted, he answer all of my questions very quickly, and I felt very comfortable dealing with him. Upton meeting Ethan at the dealership for the first time, I noticed how friendly everyone seemed to be there including the sales manager, service, and Linda Lowry in the finance department. Both Ethan and Linda went out of their way to meet me on a Saturday to pickup my new car. Ethan also spent as much time as I needed to go over all the new technical stuff that came with the car. Very much appreciated. Great experience, Thanks again

mike elsey

Trish was extremely helpful and took care of all my needs when helping me decide on a vehicle. I will be dealing with her again on my next vehicle and will refer to family and friends

Matt C

I first spoke to Shane Lee(Sales Manager) over the phone about a certain vehicle I was interested in. He set me up for a test drive the next day with Boris Cvijeticanin(Sales) which helped me decide we wanted a CRV???? Very professional and welcoming experience from everyone involved in my buying experience highly recommend????????

li jiang

Shane Lee is very polite and considerate to customers. He is definitely the best salesperson who gives customers great shopping experience. Everyone in the West City Honda dealer is so nice! loved my car shopping with them!

Rebecca Colley

I have only ever had exceptional customer experience. Always very friendly, not pushing any sales . I have owned now 2 Honda vehicles and loved them both. West city Honda will always be who I would recommend !!

Crystal Wilson

We are truly amazed by how great of service we received, and continue to receive during and following the purchase of our new Honda. From our initial meeting with Kris (sales advisor), my husband and I were very beyond impressed with his extremely personable, professional and overall non-pressuring personality. We felt extremely comfortable with Kris and cannot speak more highly over how approachable he was during this process. Following the purchase of our new vehicle, this has continued, as Kris has maintained contact and remained beyond supportive with a couple of very small concerns we had. Overall, the entire team at West City Honda has been a pleasure to work with and have been more than pleasant and helpful. Thank you Kris (and the West City Honda team) for making this such a wonderful and enjoyable experience.

nashit kalva

I was in the market for my first new car. Wasn't really sure as there were too many options within and outside of Honda as well. Posted an online query and got an immediate response from Ethan Boisvert after which there was no looking back. Ethan was able to carry out a very transparent & friendly communication through out. The best part is that I was informed and educated about each and every thing in detail thru e-mail as i was not able to take calls or walk in to the showroom due to work commitments. A big thank you to Adam, Ethan & Julie for making the purchase experience of our Civic a wonderful and memorable one. All the best and Happy Holidays!

Allan Lightle

We wanted to extend a big thank you to the staff at West City Honda, especially Kris Larrimore and Greg Rupnow. We have been dreaming about owning a Ridgeline for many years and now it has happened. We are definitely Honda drivers for life!

Kris Parkinson

Great people and great service. One of the easiest purchases we have ever made. Everyone was friendly and accommodating. Just a all around great customer experience. Thanks for everything Boris And Greg.

Teresa Barr

Shane Lee is a great representative and West City Honda should be proud to have him as a part of their sales team. He was very helpful and informative. His genuine smile shows that he truly enjoys his job, and that made my experience even more pleasant. I would highly recommend anyone looking to contact Shane.

Jack and Lynne Fraser

I was most pleased with Trish Dickinson. She’s a very friendly and informative sales consultant. She looks after customers following up after my their special purchase.

James Welch

I found not only Scott Hunter, but the entire West City Honda staff were incredible. From the sales team, to meeting the service personal, along with the wonderful young man at the front counter all made this the best and easiest purchase of my long life. As a long time Toyota customer (8 vehicles) I was truly impressed with the professional hard working manners of the entire team. Scott Hunter my sales representative was not only extremely knowledgeable about the vehicle I purchased, but took the time to listen to my every want and need. I was impressed with how well the various teams worked together, along with their warm, cheerful and helpful manner. I look forward to continued service with this outstanding dealership. Thank you Scott and the many members of the West City Honda team.

Ron Leclair

We just purchased a used 2016 Honda Pilot from West City Honda. This is our sixth Honda vehicle and we have always had great experiences with each. Shane Lee was our sales rep this time and we found him to be so pleasant to talk with as well as extremely knowledgeable about the new Pilot. It is clear that Shane knows the Pilot products well since all our questions were quickly answered. We are happy to have had Shane as our sales person for this purchase. It is a pleasure to be a customer at West City Honda because each department has knowledgeable and respectful people in charge.

Spencer Bennett

Very fast service for regular maintenance! Watch out for up-selling in the service centre. Every time I go in for a routine oil change they slap me with $400-$700 worth of repairs I "need". Also I was told last time that I was in that if I wasn't interested in booking a follow up appointment Honda will be less INCLINED to help me in the future...

Kate Craigen

West City Honda made shopping for a car a breeze. I had the pleasure of working with Trish and she made the whole experience alot less stressful. She was very personable and knowledgeable.

Melissa Kerik

I was looking for the right fit of vehicle to fit my family’s needs I drove in to Honda and found what I needed hands down the best place to go Kris was amazing with showing me a car I was interested in and he took the time to listen to what I needed I have a special needs child and I needed the room for a wheelchair I have also had no luck in the buying a new car luck with financing and yet Greg did an amazing job for me ! They both took there time and listened you won’t find that anywhere else I will definitely be back when I need to get another vehicle!! Thank you West City Honda You made my life so much simpler Melissa

Chris Mack

Due to circumstance I had to replace my 2014 Honda Odyssey that was written off I contacted West City Honda to find out the consultant who had sold me two vehicles had retired. I initially spoke to Scott Hunter about my situation and what I was looking for which was either another Odyssey or a Honda Ridgeline. Due to a shortage of supply at the moment none were in stock. I got notified a few days later that a 2019 Ridgeline was traded in and was able to test drive it first. Upon arriving at the dealership I met Boris Cvijeticanin who understood our situation and showed us the Ridgeline and explained everything about the vehicle and took us for a test drive. He and the dealership were very sympathetic to my situation and were honest that the Ridgeline and Odyssey was in short supply (new and used) and didn’t pressure me into the purchase. Along with Taguen Christie and Greg Rupnow they made my situation into a positive experience. It was so good that upon picking up with Ridgeline we decided to purchase a new 2022 Honda Civic I would recommend purchasing a vehicle from West City Honda as they will find a vehicle and meet your financing to what you want without pressure. Boris Cvijeticanin is highly recommended and knowledgeable of all the vehicles Chris Mack

Glenda Schaly

I contacted Shane Lee at West City Honda and gave him my impossible wish list for a used car with all the bells and whistles at a reasonable price. When Shane found the right one, a 2018 Honda CRV EX, he called me. The car exceeded my expectations and I bought it. What a pleasant, low pressure, fun experience! Thanks Shane,--you rock! I'll be back in 10 years to trade it in for my next car :)

Victoria Lee

We recently bought a Honda CR-V from Shane Lee at West City Honda. I've always been intimidated by Car Dealerships and the typical stereotype of a Car Salesman but the experience at West City Honda has changed all of that for me! We were greeted by Shane right away when we arrived and we discussed what we were looking for. He pointed us right to the HRV and CRV and took us for a test drive! He came with us on the test drive, scary initially, but so incredibly helpful! He took us on a route he plans in advance to show us all the amazing features about the car. He was open minded, easy going, incredibly knowledgeable and so friendly. We discussed our other options with Shane, weighing the pros and cons and ended up deciding to stick with Honda and picked our CRV. I have never had a more positive experience! From the Sales team, the managers, financial managers, auto body department - the entire team at West City Honda has been amazing! If you are ever in doubt or want to learn more about the cars, I would 100% recommend West City Honda and Shane. Such an amazing experience!

Velma Blanchfield

Thank you Paul and the whole team it was a great experience getting our new Ridgeline Black Edition you all get a 10 from us

Jodie Ellis

Obviously if you're shopping for a Honda you're shopping for quality, however, if you want the quality vehicle as well as a team that is by far one of the best, then visit West City Honda. I've never had customer service as honest.

Wendy Newell

I had a fantastic experience with Ted stratas. And all of his other colleagues. Personable people and easy to work with. Timing was spot on and they sold me what I wanted. I'm extremely happy to have dealt with such an amazing crew . Thank you for such an amazing experience.

Form Mac

Great experience buying a used CR-V. Very straightforward. All questions answered. No pressure.

Tom Nielsen

Tara and the whole team at West City Honda were just great helping us select our car and all the options available.

Nicole

As a woman, I'm always concerned about going to a dealership and being hosed.... with West City Honda, I have absolutly no issues going there by myself. The service department is super friendly and extremely helpful. I had an issues with my tires so I took it in to see them. Not on did the man explain it to me so I could understand he went above and beyond to ensure my safety by checking each tire... he found an issues and advice me to leave my car. He personally drive me to work And picked me up later in the day. They fixed the issue at NO CHARGE! I find they truly care and love what they do. I would recommend this dealership to everyone!!!!!

Wally Wallace

My consultant Kris Larrimore was very personable, professional and a pleasure to deal with. While in for service, I asked to speak with a consultant as my 48 month lease was due to expire soon and I ended up with a brand new vehicle within minutes. The process was very smooth.

Kristy Luffman

I was in an accident which can be super stressful. Boris went above and beyond to help me get the information I needed for my insurance and was always available for questions and information when I needed it. Life is so busy and dealing with all of this was so overwhelming but I didn’t have to worry about getting my new vehicle because Boris had it all under control to have me all set up at my convenience. He went out of his way to make the whole process as easy as it could be for me. I barely had to do a thing so I could focus on everything else I had to deal with. It’s truly the best customer service I’ve experienced. I would give him as well as this experience with Honda more than 5 stars if I could. Greg and Adam were also super helpful and friendly as well.

muna zarin

i went to westcity honda today. sales person shane was very friendly. i like his attitude , he did not push me to buy the car. he was agreed with me that crv was small for my toddlers car seat . i like one more thing that he wanted me to buy the right suv for my family. a good seller always try to sell a thing which customer wants to buy. i really appreciate his behavior. the price he gave me was just tax and if i want a new plate then licencing. clean math. sometimes you consider to buy from them even your choice is so so. i wish that would buy from him. i also went to see another crv exl which i like very much at cobourg honda. the sales person andrew put me in a hard situation that i told my husband like the car he also test drive it . i asked andrew to give me the price then i can discuss with my husband but he wants to know right now if i want to buy it ? we like the car it does not mean we have to buy right away. we wanted to see other dealers car too then we can make a decision . its not a dress if i dont like it i can return and get the full refund. he took my number and start calling me . he left message we are closing soon let me know if you want buy? my husband got so mad that he dont want to buy from him even we like that car. i answered his message that we are not buying the car and then he send message which car we did buy? i said we have not bought any.( he also gave me the price with extra 500 dollars warranty and other fees ) this part i didnot like. any how we left the car because of his over pushing . we dont expect this behavior from big dealers. i would love to buy from belleville honda.

Andrew Collins

From a phone call from Scott in the morning to meeting with Boris in the afternoon our experience with West City Honda was first class. Boris was knowledgeable and accommodating; he made our experience purchasing a 2021 CRV EX-L enjoyable and stress free, a far cry from our experiences at Kingston Honda. Smooth and uneventful after signing on the dotted line, communication is key and they were effective at that. First rate sales manager in Taguen and financial service manger Greg. If your looking to purchase a vehicle this is the place to go. Will definitely be back again for our next purchase.

Michael Gunter

We didn't end up buying our vehicle here (the right car didn't come along in time) but Scott was great to deal with. I called him looking for a specific vehicle and he kept in touch which, unfortunately, a lot of other salesman didn't. If you want a salesman that actually wants to help you find the car you're looking for then call Scott.

Ava Rey

Having just purchased a brand new CRV in November of 2017 we were relatively familiar with West City Honda. Shane Lee, however, is a new addition since our last purchase. And, I might add, a very good addition to West City Honda. Not only is he funny, but also very personable, knowledgeable, and very efficient in what he does. We were grateful that he had contacted us about the Honda incentive to be able to purchase another brand new CRV again so soon. We also had the pleasure of dealing with Denise - another new addition to your team. We love the idea of having someone specific to go over the vehicle and its functions , etc with you instead of the Salesman tying up his time when he could be doing what he does best, selling the vehicle! She was excellent with all of her knowledge of the vehicle and her obvious organizational and efficiency qualities! She is another GREAT addition! And last, but certainly not least, is the lady (how bad is it that I can't remember her name) in Financing. She has a great sense of humor and we love how she is so positive even when her computer tries to create havoc for her! She, as she did last time, made that final step with payments, insurance and all that boring stuff so painless and less daunting than we all know it can be. Talking and working with her is like talking to an old friend - very familiar and comforting. Thank you to everyone at West City.....again we were nothing short of impressed with our treatment at your Dealership.

J Merk

The whole team at West City Honda was great to work with! Shane took the time to go over all options and was there to answer questions throughout the process. Nancy made sure I was in the loop regarding finance and payment options and took me through all details. The rest of the team was also there to support, and as always the service department was awesome, thanks!

Jason Lott

I recently purchased a Honda CR-V and dealt with Tara, excellent customer service and made sure not to miss any of the details. Highly recommended.

Craig Seaborn

My wife and I just leased a new Civic from West City Honda and I am happy to say it was the best car dealership experience I have ever had, and at 65 I have purchased a lot of cars. Boris Cvijeticanin was our salesman , he is knowledgeable , thoughtful , and thorough , the whole staff work together as a cohesive unit to put you at ease and provide a worry and pressure free experience! I couldn't say enough about these folk , if you are in the market for a new or used vehicle do yourself a favour and visit W.C.H.

NEC 2013

We would like to personally acknowledge Scott Hunter, salesman extraordinaire, who went above and beyond to get us into a new Honda Ridgeline. He was very proactive in reaching out to us, following up, and just a nice guy as well. The entire Honda team made our buying experience as pleasant as it possibly can be. We've only had our new truck two days but loving it so far.

Adam Phillips

Great experience from start to finish Scott was great in the sales department aswell as Stephanie in finance. Would recommend West City Honda to anyone.

Carol Lee

Just leased a 2020 CRV through this dealer. I'd like to start by acknowledging how friendly and courteous the entire staff is at the dealer. I had the pleasure of working with Shane on this deal. Shane is a very knowledgeable individual and made the process very seamless. Anyone who is looking to buy a new Honda should not hesitate to contact Shane. His extensive history with the Honda brand itself shows as he truly believes in the product that he is selling.

Gompo Duntak

I love my brand new odyssey. Buying this vehicle was so ease and stressless. Because, With the great help of great sales person with the sense of humour and really charming personality and well experience. He was always right at the door waiting for me every visit. What a pleasure greeting from respectful person. I will be glad to see him again in the future and strongly recommend him for your new vehicle purchase. At last, I like to thank that great sales person .Scott Hunter for all your help and work done.

Dday_1942

I was looking for a newer car for my daughter, I sent an email and had a reply right away, we set up an appointment with Ethan Boisvert, a really nice guy and great to deal with. After deciding to make an offer we met with Nancy Crouter who went through the finance options and that was quick and painless... When we picked up the vehicle they had a representative go through the car with my daughter and set up her Bluetooth and go through all the functions.. the car she bought was a 2014 Honda fit, the car was in amazing condition. I'd like to thank the team at west City Honda for an excellent and satisfying experience. I would defiantly buy from them again.

Doug Mick

Working with Shane at West City Honda was incredibly pleasant. We were in a bind with our current vehicle and needed something safe and reliable that would be able to accommodate our lifestyle and future plans. Shane guided us in the right direction and was very understanding of our needs. He demonstrated exceptional knowledge about the vehicles he showed us including non Honda options. Shane went above and beyond what was needed by making himself always available and coming in briefly on his day off because we wanted to close fairly quickly. Jennifer was wonderfully helpful when walking us through the finance process and helped put our minds at ease with her knowledge and experience. All in all we were very well treated by everyone at West City Honda and will be looking there again for our next vehicle!

cheryl darnley

Boris was the best and handled everything for me perfectly! His knowledge and expertise was a breath of fresh air. He handled everything and kept me at ease about the purchase of my Civic. Greg and Stephanie took care of the financials and everything was explained and went very smoothly. Their expertise was also reassuring. Noel took me thru most of the features of the vehicle and he explained everything very well. There were 2 small things that happened that I wasn’t expecting… 1) how to set radio stations and 2) what happens when you brake hard (alarms went off and would not go off until I cut the engine and restarted). No harm done but scared me a bit but all is well and I have asked Boris to explain what may have happened and I am sure he will do this. Overall I am very pleased with the service and level of expertise of the entire team! ????

Dimitri Darinski

West City Honda (WCH) is by far the greatest dealership I have dealt with! During the last few month I contacted several Honda dealers in the GTA and Princess Edward County area. WCH had the most genuine and helpful representatives. They helped me get out of my old lease and get into a new vehicle within a few days. Shane Lee was the representative who helped me out and I would strongly recommend working with him. He offered multiple options to meet my demands and always looked out for my best interest. Thank you Shane! My experience with the 2017 Accord was very satisfactory and the car holds its value very well. strongly recommend getting a Honda.

Katie Howe

I just bought a 2018 Honda Civic hatchback, Shane was my sales rep and he made my experience so great! I will definitely be going back and I would recommend going there to anyone! ☺️

Meg Farg

Shane was great to deal with! Overall service was 10/10. Highly recommend buying a vehicle from this dealership! I bought a 2019 Honda CR-V. Very happy with it

Rochelle

Shane at honda was amazing to deal with in the sale of my honda CRV. Very personable and worked with my budget. This was my first honda ever buying and everyone went above and beyond to make the transition smooth. I will continue to deal with honda for years to come. Thank you West city honda. We are loving our new CRV for our family

L F

very good experience west city is always great to deal with great family owned business ted stratus is very good to deal with and honest .i would recommend west city honda ps bought our last three from them

RickDarlene Germuska

Great car buying experience. Kris,Taguen,Paul and Joel were excellent to deal with. We look forward to receiving such outstanding service in the future. Thanks Rick and Darlene

Mary Rybas

The thing I most hate doing is buying a car. I was pleasantly surprised when we pulled in to the parking lot to look at what was available. The gentleman cleaning the snow off vehicles was friendly and knowledgeable and mentioned there was a CRV in the showroom. Walked in door. Greeted by Trish and again was pleased with the friendliness. Left to look at car at other dealership. Not friendly or overly interested in our business so drove back to West City Honda and ended up buying CRV. During the sales process I was introduced to all the staff and felt comfortable the entire time. Had to bring my dog when picking up car after sales completed and he was more than welcome and was greeted by all the staff. Highly recommend dealership

Damon Jones

I had an awesome experience at west city Honda.. the whole team was very welcoming and made my car purchase easy and efficient. A special shout out to Ted Stratus he was very knowledgeable and gave me a great deal on my 22 Civic!