Reviews of Cape Breton Hyundai (Car Concessionaire)

raz id

I NEED A CAR FOR 6500 CAN U HELP

Chrissy Dove

The customer service is great!

Glen Murrant

I've been dealing with CB Hyundai since 2008 and purchased 4 new vehicles from there. 5-star customer service.

Some Edgy Wølf

Very friendly and helpful . Great bunch of people.

Jason H

Great place to do business with. Highly recommend give them a shot.

Debbie Hillier

Very efficient and nice staff

Kennedy Pennell

The guys @ Cape Breton Hyundai went above and beyond for us. We crossed from Newfoundland in our 2019 Veloster, when we tried to start the car in Sydney, there was no crank. We were an hour waiting for answers from our main dealership in St. John's with no help. We called the nearest Hyundai and the service guys did everything they could to help us out and get us on our way! The driver that picked up up was the friendliest guy I've met in a long time. We had a great chat about hobbies & interests, family & history. 10/10 to everyone @ the Cape Breton Hyundai????

Ashley Jupp

I love the dealership, they are very accommodating and will help in anyway they can. My only issue is the service department.

Jed Flemington

The absolute best service and sales team I’ve ever worked with! Thank you Hyundai!

Denise Poirier

Love the service here! All staff are super friendly and helpful!

Atonu Das Gupta

cars & varieties from many angles....

Kyler Dyck

service guy was terrible but it was just one guy the guy on the phone was good

Kathy Scott

Excellent customer service, more than pleased with all the staff and recommend CB Hyundai to anyone thinking of purchasing a car or SUV. Love, love our 2019 Kona

Dano Hillier

Amazing to deal with great group of guys!!!

shawn rose

Great place to deal with...friendly courteous staff ... very helpful

Suzanne Gray

I had a fun day purchasing my brand new Kona! Thanks to staff and as always the best group to trust with purchasing a vehicle!

Linda Gouthro

Best customer service shoutout to Jeff and Brandon !

Angela Bresson

My family has purchased cars from this dealership for years, and when it was my turn to buy a vehicle I purchased a Hyundai because I knew I would be given great customer service in their Parts and Service Department.

Caleb Sonmor

Nothing but good things to say about this place. Always willing to help out a customer and alwats friendly.

Jerry Peach

The best dealership I ever had and I have had a few. They make you feel like a somebody coming into the dealership.and a extra somebody when you leave. My vehicle is alway ready one time unless they find something else that needs there attention and they will alway let you know before hand. No sudden surprises. Great bunch of workers. .

Beaver 21

Best car dealership hands down on the island, if you’re thinking of making a purchase of a new or used vehicle this is the place you have to check out before you finalize anything else, they want to make sure you’re happy with what you’re purchasing and they keep you happy with service after the sale !! It is like none other!! Have bought three vehicles from them and will continue to do so !!

Paula MacKeigan

Friendly staff, we were greeted at the door, and our salesman was ready for us. I had spoken to him the previous day, so he knew what we were looking for and had a demo car ready for us to take for a test ride. They went over all the details of the sale with us and made us feel as if they appreciated our business.

Ryan Power

Excellent Service and People! Always a pleasure to deal with.

Nicole Gillis

We've had a great experience in purchasing our car from Sydney Hyundai. Cory has been extremely helpful in answering our questions and concerns, as well as taking good care of us as we went through the purchasing process. Thank you!

Doug Ivey

Roy is easy to talk to and straight forward. Talk to him if you go to Hyundai

lily maclellan

Very disappointed of the service I have received with the service department. Both my mother and myself had been talked down to when we have went in with questions about our 2012 Elantra. Over the last year we had the air bag light on, with doing research online my mother noticed that in the states they had started a recall of this part. My mother went into Hyundai mentioning that she had read about the recall and was wondering if it would be happening with us. It was going to cost over $250 to get the part before labour. The man she spoke to told her that it had been “ a waste of time and not to believe everything she reads online”. Roughly three weeks later we received the letter in the mail about the recall... I myself had gone into Hyundai due to the jack from the Elantra breaking and dropping the car while I was about seconds from taking the flat off, luckily not falling on me. Going into the service department I made sure I had pictures of the broken jack which when broke went through my rocker panel as well. The two men who spoke with me first blamed the rocker panels (which had been replaced about a year a half ago, still currently in good condition), I had asked if one of the men could go look at the vehicle. He went out looking at the car to come back in to say I had placed the jack in the wrong place. Knowing very well that I hadn’t because of reading the manual many times, I then showed him the pictures of the jack stuck in rocket panel of the car in its correct spot which he then agreed it had been placed in the proper spot. Hearing this led me to believe the man didn’t even look under the car because you can see the hole in the rocker panel where the jack was placed. I was told there was nothing at all they could do and I would have to call a 1-888 number which I proceeded to do and was told that it is something that is done through the dealership... I would recommend if you are a women to not go to Cape Breton Hyundai, I’m not the first women I know who has been spoken down to at this dealership. Very disappointed, it’s 2019.

G Boutilier

awesome service

Martha Ross

Excellent experience buying my new Venue. I ordered exactly what I wanted, and I got it but much more. Beautiful interior, the colour, comfortable sets, and much more. The exterior is beautiful too, intense blue, the trim is classy also. I love my new RIDE ❤️

Steve M.

Best sales and service around!

Darren Macneil

Great service and staff

Brian Wamback

I have just purchased my second vehicle from Cape Breton Hyundai. The sales team is very knowledgeable, friendly, and helpful. They are never pushy to make the sale. The service department is quick to resolve any issues. This will not be the last vehicle I will be buying from Cape Breton Hyundai.

Sree Venkatesh

Great customer service.

Steve Mailman

Best dealer on the island. Excellent customer service and always look for a good deal for you.

Afro Mac

Ignorant office manager

Barry Halloran

My wife and I just purchased a 2022 Hyundai Tucson which is our third Hyundai. The sales and service staff at Cape Breton Hyundai are second to none which is why we we keep coming back.

L Brown

Took Sonata in and they misdiagnosed limp mode as a $2000 sensor when it was a valve gasket leak.The car now needs a new engine because of lack of oil.

Cecilia J. LeBlanc

GREAT SERVICE!!

John B

Great place to buy a vehicle and service is good !

Tanya Laurendeau

Sales and service department are always a pleasure to deal with.

Dj Smyth

Awsome service

Devin Farrell

Best car buying experience I've had yet!

Donald Cĺark

Friendly great survice

Brennen Power

All the staff are excellent and always a pleasure to deal with! Would definitely recommend!

Ray Monahan

Service!!!!

Leeanne Burke

Amazing service! Made purchasing my first Brand new car an awesome experience!! Dealt with Dave. He was the BEST! He Made everything so easy and explained everything so clearly. No surprises! We will definitely be dealing with them in the future!

Nicole Risk

Wonderful staff and great service!!!????????

Brendan Smith

Always a pleasure dealing with Cape Breton Hyundai.

Joan Griffin

Cape Breton Hyundai has been my "go-to" for vehicles for a number of years. Just purchased my 3rd Accent, plus owned an Excel before that. I have always been treated with respect (not seen at some other dealers, especially as I am a woman). From salespeople to service, have always been treated well. Love our new car, and loved my previous Hyundai vehicles.

Smith 84

Had terrible service with Roy.

Salena Power

Would purchase my next car from Cape Breton Hyundai great service all the time.

John M

Shady people

Andre Leblanc

Awesome service

Gerald Power

great dealership honest to deal with

Ron Crawley

I have bought many vehicles from CB Hyundai and I must say they have some of the best employees I have ever dealt with. From owner to the lot guys, they are all top notch in my books. Special shout out to my sales man Dave, if anyone is looking for an honest person that looks after his customers it is Dave. Will continue to buy all my vehicles from CB Hyundai.

nancy arbuckle

Very good

mark campbell

Friendly and professional

Veronica Murray

Now on our 4th Vehicle purchased at Cape Breton Hyundai, we are always impressed with every interaction at this dealership. From Dave, our salesman, who always makes sure we get exactly what we are looking for, to Jeff and the service team who go above and beyond to take excellent care of our vehicles. There's no place quite like Cape Breton Hyundai for great customer service before, during and after the sale. Thanks for another positive experience.... we love our new Tucson!

James Stanovie

Great place to shop for an excellent car.

Jody Lush

Great crew to deal with. Would highly recommend to anyone looking for great service from a great dealership!!

Evan Pynn

Sales staff are great, Service staff are terrible to deal with. I always get the run around. Will never buy another vehicle there.

VERONICA DUNPHY

Horrible. They were not helpful. My appointment was for an Oil change and a conversation with a service guy about the problems I am having with the phone because the Bluetooth is not working on my 2021 Hyundai Palisade.My appointment was for 130 and I arrived at 125. They never finished the Oil Change until 330. When I tried to talk to the guy about the phone issue he sent me to someone else who came out to my car and treated me with so little respect that I basically told him I would call Hyundai to report this appalling treatment from the staff at cape Breton Hyundai. I honestly feel that if I were a guy he would not have been so disrespectful. I have never received such poor treatment from a car dealership. Veronica Dunphy

Margaret Campbell Gallagher

2013 Elantra engine gone.thank goodness under 5 yrs but it is well know to be a big problem..is it a scam by the company not to recall these cars.

Harold M

No comment.

jenna clements

Always a pleasure coming into Cape Breton Hyundai. The staff are all very friendly and helpful, always sure to go above and beyond for their customers. On top of the great service they have to offer - the dealership is clean and tidy making it an awesome environment to be in. I have had nothing but good experiences dealing with them over the years and will continue to deal with them for years to come. 10/10!!!

Don

Great customer service, courteous and informative.

Jason Mcleod

Good owner was very helpful

Bill Hillier

Dave made purchasing our new car an enjoyable experience for my Wife and I.

Josh Mackay

Very nice staff and received quick and awesome service!!

Paulette McKenna

Amazing service, awesome vehicles…happy to have been a satisfied customer for over 10 years. I recommend the dealership to my friends as well????

Brian Bates

Great service, friendly staff

Priya Malhotra

Good service

Gordon Woodill

Great service and salespeople

Marc Lyle

Service department is wonderful! Always find time to sneak my vehicles in for an oil change with no appointment and drive me to the office and pick up once work is complete! Can't say enough about their service!

Irma Morgan

The best sales and service

Janet Head

Excellent

Debbie Pettipas

Excellent Service

angela grover

Friendly, patient and informative without being pushy.My salesperson was Robin who was excellent. Several people also recommended Hyundai not only for their vehicles but their service as well.

Susan McNeil

Excellant

Marina Ross

We had exceptional service from our local Hyundai dealership. We just purchased a 2021 Tucson and absolutely love it! They always go above and beyond. We dealt with Hyundai for years and many more years to come. Love their service! Thank you to our salesman, Robin MacKinnon! ????

Shane Snider

Friendly and knowledgeable staff. Good selection of the new 2018 Tucson that i was wanting to see

Sandy Gillard

At Cape Breton Hyundai, the customer comes first! This establishment wants happy customers and it is very obvious! Friendly, courteous service and an excellent staff! You will never find yourself without a car and your needs and questions are never a nuisance! We love our new Tuscon and we are confident in that the Hyundai reputation is second to none!