Reviews of Roadsport Chrysler Dodge Jeep & RAM (Car Concessionaire)

Carrie Mango

I bought my used car from here, the buying process was fine, but the warranty from manufacturer was still valid, which I was not told, and so I bought an extra warranty from here, and when my engine light came on near the end date of the warranty, the service centre kept telling me to go to the mazda dealer. Without even checking the kms it was not valid after 100k, a complete waste of my time and day and complete waste of $3000 for warrantly to get the run around and never get anything fixed. It had expired by the time i could get time to go back. and the woman with curly blonde hair that works in the service centre was acting like im trying to get something for free..hello i paid for warrantly it's not like it's coming out of her personal pocket. Next time i will buy straight from mazda

Gerhard Gehrmann

Just bought a Jeep Wrangler here...it was pleasant with no surprises. I recommend. addendum: Picked up my new car. Everything was perfect. The entire process was very pleasant. Thanks guys!

Rob Taubmann

Always been happy with service received there. Bought my then brand new '13 Wrangler from John H and highly recommend him.

Mandeep Garg

All they want to do is sell you any car that they can. I saw a car online and emailed and asked if a car was available, and they said yes. I offered a price and asked if it works for them. They said yes. So, I went there the very same evening and guess what. Car is not available. And even if the car was available (or a similar option is available), they can’t offer me for that price anyways. All they want to do is lure you in with anything and then try to sell you something else available on their lot at a higher price.

Steve Ho

Aria and Andrew were extremely helpful. They made my whole experience easy and fast! Great purchase!

Bradley Dindial

Horrible customer service from the service department. The man who has the accent should not be talking to customers and finding employment elsewhere. He rather rudely hang up the phone than to fix my vehicle's AC, which is still under warranty. I would give this dealership a ZERO. This dealership lacks how important a satifsatisfory client rate is. I see this place no longer existing in the next 5 years.

Oakley Ellis

There's a no hassle experience, they'll work with your bugget .

y v

The Body shop manager, Raymond is such a gem. From start to finish the experience with him was excellent. Was very impressed with the whole process for my car and his kindness was reassuring. The work done on my car is perfection. I will recommend this body shop to all my friends and network. Thank you to Raymond and his team.

tony sottile

Was disappointed no shuttle service because of Covid I suppose. Was not told when I booked appointment. Arrived at 7:30 am then after checking in was told. I cancelled appointment and will rebook later when I can arrange a ride back with son. Good dealership though. Khalid Habbib runs dealership with professionalism and great customer service.

Tina K

Got a kia sorento from here, the people are friendly and easy going. I'd definitely recommend!

TK The Tech (T.K.)

What an extremely rude Service Staff. I am saddend that dealers can treat their customer so awful. Even if you buy a brand new car the disrespect and insult is just unbelievable. I own a 2018 Chrysler 300 S. Bought it brand new. Have been bring my car to Road Sport Chrysler for Service. Mostly i deal with Joe who by the way is the best service advisor and is a very nice gentleman. When i dropped my car i explained to Joe the noise which i think is because of the A/C compressor and when i hear the noise. Also my brakes were pulsating at only 18000 KM and i knew it was the rear brakes because and other dealer replaced my front brakes at only 6000 km. so i wanted them to look at my brakes which they charged me $65 diagnostic fee which i had no problem paying. I got a call from Road Sport Chrysler that my car is ready and they didn't find anything wrong with my AC and my rear rotors are bad. I asked the person who called me that if i could show the tech, the noise that i am hearing. She said yes. I went to pick up my car. when the tech bough my car out i sat with him and showed him the noise that i was hearing. He did hear the noise and then got aggressive and told me that why i wasted his time, none of that is on the work order. i told him i explained every thing to the service adviser and then he got more rude told me none of that explanation is here on the work order and pointed at my signature like you signed it. i told him i dint write the work order and i preceded towards the service desk. Mikaela Mahoney was the service advisor who i had book the appointment with and she was the one who was at the serivce desk. Tech rudly told her i hear a noise but it is very minor and it could be any thing. she look at my like you dint tell me any of that and then i explained that when i called to book the appointment i had explained exactly when am i hearing the noise, when i dropped the car then i explained the same thing and when Mikaela called me to tell me my car is ready even then i explained it. All of a sudden Mikaela slammed her hands on the desk and shouted OK, OK i take the blame OK I take the blame. She rudely yanked the Tag of my key slammed the key on her desk. Told me when do you want to come back cause i will need to your car apart and will take up to 2 days. In the shock i just could believe what had just happened to me. i just paid my dues and left. when i sat in the car i also noticed that my dash cam was unplugged i called the dealership back and had asked them if they have a policy that dash cams cant be active in the shop and i believe it was Joe on the phone who told me no there is no such policy. So i asked him why is it that my dash cam is unplugged. I just can not believe that Road Sport Chrysler just dealt with me like this. Its not like i am asking for then to fix it for free. i have a 7 year comprehensive warranty. I work as a Licensed Tech at a local used car dealership and we never treat our customer like that no matter what. I have no words. Maybe this is my Last Mopar. I should take my business where it is appreciated and i am not disrespected. EDIT: My sincere apologies for not updating the review back in January, but due to Covid 19 things have been a bit crazy. I was contacted by Darcy (Service Manager) after the incident happened. He was apologetic for what had happend and asked me to bring my car back so he could rectify the situation. I find it awful that the reputation of a whole dealership and its amazing staff has to suffer due to poor customer service provied by a couple of bad employees. Darcy and (I cannot forget to mention) Joe are compasionate people and it is because of them I have decided to return to the dealership. Darcy personally went on a test drive with me and verified my complaints. Joe made sure the repairs on my care were done properly. I cannot thank them enough. I love my car and I am happy that people like Darcy and Joe understand the need for me to take good care of it. Thank you again.

Justine Varghese

Went to buy a used car, but overall experience was too bad

amer alkurdi

Good

Khasturi

My mom went in after receiving a letter for a recall on her Chrysler. The woman she dealt with was beyond incompetent. The woman immediately said they are too busy to do recalls with all the oil changes they have and that my mom would have to wait months before this service can be done. She also said that if my mom wanted this service done sooner she could come in for an oil change and then they might be able to take a look at it. My mom didn't need an oil change, she needs a part fixed that has been RECALLED. Unfortunately this is the second time we have dealt with this location and both times have been terrible. I would look avoid this location.

leo ranada

Very satisfied with the service. Azim is always there to help us. Very caring and professional salesman. He always answers back and picks up his phone everytime I call him and ask questions. He gave me a very good deal with my 2018 dodge grand caravan. I would recommend him to my friends and family. Azim thank you for your service

Naseel Aslam Munna

Worst customer service ever had in dodge chrysler history. Should learn from other stores how they deal and dedicate their time with customers. WORST EVER!!NO STARS

GAMERS POINT

Worst customer service. I contacted Roadsport regarding their deals which were mentioned on their website but they don’t provide such deal . Its on their website but they are refusing it. Called 2-3 times but no callback or email from them . Very disappointed.

Kelliann Robinson

I was very disappointed in the service that we received. They made a mistake and I had to pay the difference.

Jamie Wilson

These guys take good care of me!

kilo

Barbara was the absolute best salesperson. We went in without much to go off of, but she was so patient and took her time to help us find exactly what we needed. She went above and beyond, during and even after the sale, and now she has a new return customer for a very long time. Thank you to Chris as well, who was really helpful with explaining and processing the finances.

Don Roberton

In and out with any hassles. Nice waiting lounge. Very polite staff.

Kyle Quinn

Khurram and Charles were a pleasure to deal with. They answered all my questions and if they didn't know the answer, they helped me find it. Charles even saved me $3/month off my payments which at first I thought wasn't even worth the phone call... well that $3 will end up being a savings of over $250! The truck is in amazing condition and couldn't be happier with my 2015 ram 1500.

Teresa S

I always get awesome service at this location. Will keep coming back. service adviser Joe will go above and beyond for you just be sure to greet him with a wink and a smile :)

azfer syed

It took very long time to get checked and oil changed, no shuttle service is available. I had to sit there idle for about two hours, although the gentleman told me it would take about an hour.

Elsa Romao

Great helpful staff, knowledgeable and the premises is really clean too. Lot's of vehicles to choose from!

Alison Hunte

I just purchased a new Jeep from Roadsport and have nothing but amazing things to say about the dealership and their staff! Kurrham was such an amazing help through the process, and extremely knowledgeable. He gave awesome recommendations about features and pricing based on my wants and needs. Nick was also a great help too when looking in to extra coverage. I couldn't be happier with my new vehicle and the support I received from the staff at Roadsport along the way!

Robin Narain

The Customer Service reps were very polite and courteous. A call was placed to my cellphone informing me that the oil change is completed. Even though your business is operating during this COVID-19 pandemic the service provided was excellent.

Fawkes Pryde

This location has shameful behaviour in regards to its treatment of its elderly customers. My grandfather came to your location to purchase a vehicle and was taken advantage of because of him having Parkinsons and dementia. He should never have been sold anything in that state. He was preyed upon at this location because his wife was not there to help him make a decision. They happily helped him sell his vehicle, sold him a smaller model than what he had and he is now still paying off the fees months later. What's worse is they had no shame in the way they treated him and now, with him in the hospital, we are stuck with his payments. They made a commission off of a very sick individual.

oto169

Bought a new 2015 Grand Caravan and had nothing but engine trouble. Road Sport's fix everytime the engine light came on was to change the oil to get rid of all the bits of metal that kept screwing up the variable valve timing and reset the computer and hope the loud ticking from the engine would fix itself. After almost 3 years of this and only 7500 km they put a new engine in it. Drove it about an hour to Rice lake and it back fired and ran so poorly I thought it was going to die on the way back home. Traded it in the next day on a new Kia Soul for my wife and will never buy a Dodge product again. I thought only GM treated the waranty repairs like this, ps I have never bought another GM product since 1989 either.

Timothy Skulish

As always the Service Dept. are great, they are number 1 in my books.

Shaq Alam

I just purchased my first SUV 2 weeks ago. The price here is very reasonable. The sales agent named Zaglul Azim is AMAZING!! His service is extraordinary. He did not rush me for a sale rather gave me my time to make a decision. I've been there previously w/ another agent and the experience was not pleasant... But Mr.Azim knows the needs & wants for his customers. Anyone who goes there... If you wanna experience that great customer service AND make a purchase w/ ZERO buyer's remorse... Zaglul Azim is your guy!! Trust me!!! No joke.

Lyndsey Sneddon

After what initially started out as a pretty terrible week at Roadsport Chrysler they actually pulled through. We had a bit of a run around on the numbers for the lease on our new Jeep Wrangler. After a week of negotiating it seems like we are about to collect the Jeep deal as agreed on the day of signing.

Yash Patel

Very good and friendly staff

Tiger Sabarillo

Warren is a Great Advisor answered all my questions.

Suzy Black

Roadsport has an amazing Service and Body Shop Department. Extremely friendly and helpful staff. Your appointments are always on time and completed as promised. I have used this location many times and would recommend to anyone needing service on their vehicle no matter where you bought your Dodge/Chrysler.

Jordan Hook

Ask for Fadil! My family has been working with him over the last few years with regards to purchasing a variety of different vehicles and have never had any issues or complaints! Fadil will work with you to make sure you are happy and comfortable with your purchase without any of the additional pressure or stress you may have experienced at other dealerships. He really makes the purchasing process both memorable and stress free!

ANNIKA C

Great experience, and cheaper than the other Chrysler dealerships around. Called at 7am for an oil change with no appt. And first time dealing with them. They saw me right away no issues.

King Bundem

Bought a used 2017 Jeep Grand Cherokee Limited from John Hyman. My car did not come with floor mats, I tried to get a set from John, leaving him three messages, he did not return my call. Instead, The general manager Garth calls me asking me what's up, I told him I'd bought a used car and I didn't get floor mats, he said used cars are bought as is but if I bought a set he would give me a discount. . I asked him if that was his final answer, he replied yes, I said thank you. I'm not happy, as all cars should at least come with some floor mats.

Abbie Bautista

Ash, the Sales Manager Edison, Finance Manager Brent, Sales Associate Everyone assisted and helped us very well. Very nice people to deal with. We love our 2016Grand Caravan Highly recommended! Our whole Family has purchased vehicles from these guys they're great!

Jasmine Peters

First time at this location, was closest to home. I didn't even get the gentleman's name, but he was very professional, didn't mansplain the issue. In my case, the rearview mirror fell off the windshield. He provided different options to fix it, but ultimately had me on my way to class in less than 40 mins. Very impressed. Very grateful. Thank you!

Fiona Fars

It was a real pleasure dealing with Shawn for the sale/lease of our new Jeep. He answered our questions quickly and made sure we were truly satisfied. This was the best dealership experience we have had in many, many years. We already knew the service department was great and that's what brought us in, but it's nice to know the high level of service flows through the entire dealership.

J. Lim

I'm in the 2nd half of the century as far as my age, so I've owned/leased a number of cars in my lifetime. Honestly, and many will agree, finding a dealership that follows through with service and aftercare is far and few between. It's funny, for such a widely-known achilles heel in the auto retail industry, you'd think that every dealership would be jumping hoops to improve and do away with all the negative reviews. Anyhow, I bought my Grand Caravan from the best dealership I've ever had the pleasure of dealing with - Hunt Chrysler in Milton. But they are too far for me to go for service as I live in downtown Toronto. Doing a search for Chrylser dealers in the GTA turn up terrible reviews. I've tried a couple Toronto Chrysler dealers for service and they have been horrid experiences, what we've come to expect in terms of unscrupulous repairs and negative attitudes. Roadsport seemed to have a few very good reviews, so I took my van there for recent service and recall work. And this is why I am now giving them 5 stars - to the Service Dept., and especially the advisor, Jason Ajram. I won't get into details about the work, it's enough to use the words, "honest, fair, straightforward, and genuine care". That's all I want. Of course, repairs cost money and need to be done, but just be honest about it and put the customer first. That's how any business succeeds, remembering the value of the customer. Thank you also to Yan, the mechanic who worked on my van.

Dave Dave

Dealt with salesman named Khurram. Bought a great vehicle for a great price. They even put in new brakes and tires. Very happy with the service and the staff ????

Liam Simas

Went for a broken transmission, quoted me $4000. A day after telling them another mechanic could do it for cheaper they suddenly were able to do it for $2000. They said it would take 5 days, instead they delayed picking up the car each day for 2 weeks (“12pm on tuesday, actually wednesday morning, actually friday, actually next tuesday”) When we finally went to pick it up they charged us $2260 as well as $200 for the diagnosis and a tire repair they said they would waive the fee prior to them beginning the repairs, and now for some reason there are dirt stains all over the interior ceiling of the car. Considering the $1000s we’ve spent there this is not a place worth doing business.

Estref Ago

At the end of October, 2016 I bought a brand new Jeep Patriot high altitude 2016. I was confused and undecided what car should I buy. I was in some other dealer in GTA and in USA before. But here, in Roadsport I had an excellent service. Fadil and his manager Ash helped me so much to make the wright decision. I have more than a month driving the car and I am satisfied. Fadil is a very good sales person; He explain me everything regarding the car and was very polite to me. I am grateful for Fadil and Ash and I feel an obligation to say :"Thank you so much both of you"

Haran Bala

I just purchased Mercedes from RoadSport Chrysler and the 2nd day the engine light went on. When I took it back to the dealer ... they refused to help me. I do not recommend this dealer to anyone— VERY VERY BAD CUSTOMER SERVICE ????????????. Currently I have filed a complaint with Omvic and MTO.

asif shams

I go to them for service. Friendly staff. It is not a huge and fancy place. However for service this is closet from my home. They have a nice waiting lounge with coffee and other hot beverages. I will recommend a free WIFI.

Delvin.k.Dominic Dominic

Good service

Sherman Ferguson

Horrible experience with incredibly dishonest salespeople and sales manager.

Jewell Simmonds

Staff was friendly and helpful! They worked hard to find what I was looking for in my price range. Unfortunately there was nothing available. I gave them a deposit in good faith and when they weren't able to fill my very long request they had no problem returning my money. The only disappointing thing is they did a credit inquiry with out having a vehicle for me. Charlene'Jewell Simmonds

phani indra

Staff are good here. very nice and friendly staff. But their work on services is so so. They fix the dash cams very well.

Username

Recommend you seek for John's help extremely helpful, and caters to your very needs

Chris Colby

I had recently purchased a 2012 Dodge Ram 1500 Laramie for a very reasonable price. Salesmen Fadil Beyad was helpful in the process and quite knowledgeable on the vehicle and its features. I am impressed with the professionalism and courtesy of Roadsport Chrysler team and will definitely advertise their business to my peers. Thanks again guys.

Doug McMapleseed

I bought a 2013 brand new Jeep Wrangler from this dealer, placed the order in February 2013 and got it in March. The negotiation process with Ken was great, we actually made 3 visits and emailed back and forth a few times before I even settled. I came in knowing exactly what I wanted, and how I wanted it. He did a great job making it happen, I have recommended this dealer a few times to people. I did however have an unpleasant experience ONCE, with an oil change trying to get an appointment booked. Basicly called and got jossled around from phone to phone in circles for 10 minutes. Fired off an email and got a helpful response simply saying the phone systems were on the fritz and if I have any other problems he was the guy to chat to. So far, no issues everything has been gravy. Definitely will have to slide on by when I look at trading up.

Michelle Davis

The only place I’ll take my car for service. Excellent service and knowledgeable staff. I bought new tires, had the oil changed, tires aligned and the sway bars replaced and my car feels like it’s brand new. Great job once again!

Olivia

I applaud this dealership for the customer service. I recommend this Over rather than The one in Scarborough. Give Salesman Jon a raise!

Karam Al-Siyaby

When you set an appointment to view a vehicle and then check the night before to see if the car is still available but it’s not, you should at least be informed by the dealership that the car had sold, rather than having people drive all the way down to the dealership from long distances just to be shown something they didn’t want in the first place. Lucky to have had the feeling to check otherwise would’ve been spent money to go down there to be even more furious.

Jean-Pierre Nziya

Good and quick oil change

Muhammad Tanveer

Excellent service very friendly staff very happy

Kim Delgado

Super friendly and helpful.

CC Reno's & Painting

Just ask for Dexter he will take good care of you

Sarah da Silva

Horrible service. Won’t be going back. Fed up with the run around they gave us.

thomas ng

their price is very high, make sure you compare the market before you buy their car. Dont get ripped off.

AMIT TENDOLKAR

Great management and sales staff! Especially Mr. Khurram is very friendly and supportive who made me feel comfortable with my purchase which I am thoroughly satisfied with. Roadsport Chrysler staff is open for discussions and very flexible. No pressure at all to buy a specific car/model. Tried their best to provide me with best possible option per my budget. They have Great discounts and satisfactory trade-in deal. Thank you very much Roadsport Chrysler staff and would highly recommend to visit here who are planning for new car or trade-ins.

Ron G.

Great place to deal with and best prices I got after comparing dealers me and my dad are happy with Dexter who gave me the best deals for our Rams nd the most for our Trade in $$$

Michael Sheikh

Scammers. Took my vehicle in for inspection, didn't even open the brake assembly to see the issue. and still advised me to change the entire assembly. Quoted me $2000. Later i took it to a local mechanic and he found a small misalignment and fixed it for less than $100. If they would have just opened it properly and examined it, could've solved. Looks like these dealers just want to ooze more money after sales. Don't offer a callback to fix the issues. Just improve your services instead.

RmRipped KookiesShirt

Love this place they are super friendly very kind and professional. Please shop here for a happy customer experience

Téja Carroll

Terrific customer service, staff was very welcoming and ready to help!

Bruce Gliddon

Having my car serviced as I speak. Joe the serviceman was kind enough to check out the problem as I didn't make an appointment. Service area is very busy today as we had a snow storm yesterday and everyone wants to get their snow tires on. But I had a legitimate problem. Thank you very much. ☺????

Selim Chowdhury

Good and helpful staffs.

Tushar Joshi

Very unprofessional behavior.

kevin saunders

My request to have my very rusted bumper on my 3 year 2017 Ram Midnight Express was turned down multiple times by Fiat Chrysler America. Roadsport Chrysler took matters into their own hands. Jennifer Bonnel the service manager got the ball rolling and got ownership to cover any repairs and associated expenses on their dime. That’s customer service. Jennifer then got Raymond the body shop manager to call me and setup a time to get serviced. Raymond then knocked my experience out of the park. He got me in right away replaced the bumper re coated and rustproofed all areas involved and evened touched up other chips he found. He is one of the best customer service reps I have ever dealt with. Thank you Jennifer and Thank you Raymond. Yours Truly, Kevin Saunders

Basma

Everyone at Roadsport Chrysler Dodge Jeep is just amazing! I forgot to make an appointment for my seasonal maintenance and just when I was thinking to call, the service receptionist calls me to make the appointment and just blew my mind on the perfect timing. Such quick and easy service and the best customer service relationship, from sales to services!!! ❤️???? It just feels like family everytime I go ❤️

Michelle Taylor

The staff at Roadsport are always friendly and helpful. I work nights so they always try to accommodate my sleep schedule. The work is always done on time and for the agreed price....NO SURPRISES.

Orlando Esteves

False advertising

David Abbey

Friendly & professional customer service reps

Christel Barton

Vary friendly and helpful staff. The best coffee ever!

Sean Barrett

Jennifer in the Service Department is amazing. Got my issues fixed as fast as she could, once parts were available and in the shop, the work on my truck was done right away and done the right way ! Thank you very much Jennifer ! I came from a different dealership, and will be sticking with RoadSport from now on. I highly recommend you visit RoadSport.

Riley Stewart

Was going to look at a truck during closed hours and security harassed us over the intercom and threatened to call the police. Looks like you lost a customer you’ve never had the opportunity to meet.

Jairoop Ila

Immigrants! Don’t GO! Worst dealership! They will make u stuck with a car. Dont sign any papers! They make verbal promises and then step back.even the manager , general manager. Everyone is the worst of human kind.

Chris Glover

I just picked up my new 2021 Jeep Grand Cherokee from Roadsport Chrysler today and I love it! The staff were great in helping me land on a great deal, great financing and a fantastic trade-in value. This deal wouldn’t happened without Barbie’s dedication to fight for the best deal for me. Thanks so much, Chris G

Avinash Dabrai

Brent and the whole sales team including the manager Ash and Charles were great, good deal and delivery on time

Ahrotahntee

The two guys you need to see at this dealer are Brent and Ash. They helped sell me my dream charger, and I couldn't have been happier with the whole experience.

Tony G

I love this dealership, customer service is excellent the people are great and they are always willing to help with any questions.

Joshua Medeiros

I bought a 2017 Dodge Ram brand new, had numerous of problems with this truck. They refuse to fix my tail gate assist, they also damaged one of my doors by scratching the paint had to get the door repainted. Terrible dealership, don’t go here. There is many different dodge dealers to go to that have excellent service, but this one is a nightmare.

Gerry Pearson

needed a part for truck ,help was very helpful and friendly,got what I needed!

Amos Tayo Folayan

Good

Bluebell

I thought I had a good experience at this dealership. I took my car here after an accident which I was not at fault a year ago, it went through insurance and everything was taken care of so I thought. Over the next year I had my headlights go out several times, at first I didn't think much of it. Maybe some oils from the fingers got on the bulbs or something. This past week I had both headlights go out on me and I took it to a shop way out my way because I know the owners personally and I can trust them.They showed me that the dealership had used an after market headlight. Made in Taiwan which was shorting them out. Now the dealership has said its what the insurance told them to use which I can understand to a degree. But how could these so called specialist not inform or know that this was creating a bigger problem which I now have to cover out of pocket. Morally and ethically this is just wrong. Be careful about where you take your vehicles, even if they are the dealership of the type of vehicle in question. Roadsport chrysler gets no stars in my opinion. I would never go back.

Bhadiri VR

I brought my truck there for service and because it kept shutting down on me. I spoke with Lisa the service advisor there, she is very sweet and helpful and told me exactly what was wrong with my truck and fixed it! I've heard bad reviews about this location but they do have new management and were helpful when I was there. Everyone seems nice and willing to help. I would recommend services here

Holly Dollin-Grice

Got rear-ended on the 401, took my 2018 Cherokee into the body shop and it was the best experience I've had at any mechanic ! Raymond was nothing BUT helpful, I couldn't have asked for anyone nicer, or better workmanship! For all your repair needs, go see Raymond!!

Wayne Reddy

Friendly and efficient out front.

Gios

Excellent welcoming customer service. The staff here pick up.where other dealers are lacking. Well done!

Denise M

This place is highly irritating. Car alarms always going off on a Sunday or any time early in the morning and disturbing the peace. Nobody turns them off until 8+ hours have passed.

Jessica Jaikissoon

Huge shoutouts to Charles and Matt. Erin dodge chrysler supremely screwed me over but these guys did everything they could for me and things worked out so well. Even their receptionist was a sweetheart. Great customer service and honestly appreciated everything they did for me. They held onto a car for me for almost a month due to erin mills location wouldnt help much as i purchased my previous vehicle there. Great job guys! Lots of love!

Chico Loden

Sales person was great from the beginning until the end. The vehicle I purchased is unfortunately a lemon. Within 6 weeks of owning I was a the dealer 4 times with different issues, with a check engine light. One being the cabin air filter being completely blocked and causing acceleration hesitation. When i bought the vehicle, the promo indicated new filters, wiper blades etc, this should be double checked before purchasing. Also replaced both brake light bulbs after 2 weeks( 26K mileage). Like I said the service from the salesperson was friendly but the vehicle is another story. I am currently trying to sell it with no luck.

Barbie Dol

Great service staff.extremely thoughtful and curtious.

Parshant Verma

Staff is rude.

Margriet Diamond

Thank you Raymond Drake for helping me and my husband ryan... we appreciate your dedication and hardwork???? to everyone thank you!

Sergio Nunnaro

In my 31yrs of buying cars and vans never have I felt so relaxed and had so much fun.Ash the sales manager met my budget plus more.Ash and my sales rep Fadil went above and beyond my expectation.If your looking to buy these two guys are your to go people. They will give you what you want within your budget. And you will never forget them cause you will be treated like family.Thanks guys.:) Cora

Michael Joseph

I'm now on my third vehicle purchased from Roadsport because they form great relationships with their customers. First, I bought a 2017 Jeep SRT, then my wife's 2018 Jeep Cherokee and now my 2019 Ram Bighorn. I have always been given great customer service at this dealership. As a matter of fact, it is my goto place to buy vehicles and get them serviced. Yesterday I went to get my Ram front tire attended to because it was losing air, Roadsport gladly attended and helped me with my Tire Guard coverage. As with many things, I had a hiccup along the way but they quickly rectified it. Their efforts to rectify issues as they pop up gives me confidence that they are about providing the best customer service and support without a doubt. I will continue going to Roadsport even though I live on the other side of Toronto. At this Toronto premiere dealership, one can be assured that they and their vehicle will receive the best attention. From sales, service, parts, accounts and management one can expect courtesy, respect and the best advice. If you are considering a vehicle, I recommend that you go to Roadsport Chrysler Dodge Jeep & Ram for great, reliable and friendly service. Thanks everyone!

AMHS CONSTRUCTION

Vary bad customer service and seller

Art A

John Hyman is a great salesman he knows what he’s talking about and he really does fight for you in the managers office He also goes above and beyond to make my experience at the dealership a good one Job well done Thanks for my 2019 Ram Art

Soulbee Jin

Purchased our jeep here. The staff was very friendly and professional, especially Barbara who helped us from start to finish. She really made this process stress free, easy, and fun for us. Thanks guys!

Shiji Mendez

Awesome service

Naomi MacRae

Got a brand new customized Jeep Wrangler JL Sport off Khurram from this dealership and he was absolutely fantastic. He got everything ready in less than 24hours from when I first saw it to signing the papers and driving home with it. Fast service and made everything super easy. He also got me an incredible interest rate and deal on the final price of the car. Such a positive experience! Would definitely buy off them again in the future.

Peter Anastasiou

Great service the staff were friendly and knowledgeable, I was in and out very quick and the price was good. In June I had some body work done on my caravan and I have to say thank you the work was outstanding Thank you

Pierre Hermes

This Dealer make us stupid or mongole go tesla.ca brand new car model 2022 tax included will be 53000 ca dollar

Will Quintanilla

Very welcoming and professional staff. Went in for an oil change, and the service was quick and fair.

Danny Hussain

Great service, clean and friend place to bring ur car or for new purchase

DJ Gayler

Purchased our van from Roadsport. Friendly staff and great service department.

A Siena

Body shop/service are excellent. Knowledgeable and informative staff and very very helpful.

Omesh Ramdhan

This is by the the most honest dealership I’ve ever been too, these guys are all about customer satisfaction. Recently I was involved in a rear-end collision and I decided to take my truck for repair. Jujhar and body shop crew took great care of my truck by paying attention to detail and meeting my satisfactions. Joe from service is the best, I’ve been taking my truck for service there for the last few years and my experience from the service department always exceeds my expectations. Great staff and I highly recommend these guys as they value customers experience. They will continue to have my business. Keep up the great work!!!

Zahed Alam

Horrible service. The guy named Fayad who deals my car was absolutely rude. Took two days to fix my flat tire and cost me 158$. The Asian lady in the cash didn't even respond to my greetings and pretended like I am invisible there. Only the technician who worked on my car was excellent guy and gave me some important advice. Cheers to him.

Jose Manuel Ortiz

Great customer service super polite people. I start talking to Joe took my car there for some minor issue with my cruse controll and he also told me about a recall that FCA had on my car he set it up to get it fix right away and my cruse controller issue he put it under my warranty. He's just awesome. I also have purchase tires and some accessories for my truck and talk to almost everyone there at the service department. They are all great.

Mart¡ñ¡ BT.

Always efficient & professional service offered by the team at the Eglinton Avenue E. Location. The customer relations staff are always on point & special thanks to the behind the scenes staff who work to diagnose & correct issues. Keep up the fantastic work!!

Scott Boyd

The service team has been great taking care of our two Jeeps.

Duncan Nyberg

They gave me good advice about my lemon of a car

Walt K

Before you decide to buy a Chrysler product from this dealship, call their service department first. When your calls go unanswered and voicemails not returned you may decide to look elsewhere, as did I.

WillMc

I had a very pleasant experience with this dealership. My sales person Barbara MacPherson was absolutely fantastic. She was very friendly, courteous and knowledgeable which made for a super smooth transaction. This was perhaps the smoothest transaction I've ever had when purchasing a used vehicle. I would definitely recommend her to my friends.

Kyla Baccarani

After purchasing a Hybrid Pacifica here we have had numerous recalls for it. We don’t mind the recalls but taking their car in for service has been a NIGHTMARE. We took it in in December for the day and they said “we werent able to get anything done bc we didn’t have the parts”. They knew the recall beforehand. So this seemed odd. We have an appointment today with them for this service and my husband has called 4-5 times now asking if they have the parts. 3 times left voicemails and yesterday finally spoke with someone who said we will call you back. We never got a call back and decided to go somewhere else. We called another dealership today and guess what, this recall is a software update they don’t even need parts. Im not even shocked. DO NOT take your car here for recalls or any mechanical work. They clearly have NO idea what they are doing. ONE STAR BC I CANT GIVE ZERO!!!!!!

RotaxSenior399

If you are looking for a Chrysler Dodge Jeep or Ram go see John Hyman at Roadsport Chrysler. Very knowledgeable and will get you a great deal. Super customer service!

harkanwal kang

I bought my new 2020 wrangler unlimited sahara. I had a very wonderful experience. I strongly recommend everyone to pay them a visit. Thanks to Brian for his amazing service. Cheers✌????

Thaddeus Gacii

Good service. Knowledgeable service advice with essential followups and reminders.

Abhi wadhwa

Great service, I really liked the staff especially TJ he helped me a lot with the car. It was hard to find the car what i like but Roadsport proved themselves, only thing they are bad at they don't give you any service or deal on top of the car.. i have seen others dealership giving free winter tires and other services along with the car but they missed this. Even then Charles is also a good Financial advisor helped me getting my car loan approved.. In either way they are worth it. Thanks, Roadsport Chrysler

Krzysztof Bielus

Good customer service friendly i gave theh 10/10

Byron Feng

Good service!

ShowBiz By Choice

When I bought my Dodge Carawan I was given $500 x 3 gift certificates, so I can do the service going forward. But when I took my car for first service these corrupt service people refused to honor those gift certificates. They sold extra warranties to me and in return to these gift certificates. Service people are liar they create unnecessary work and demand money. Terrible people in service have no manners from top to bottom. Do not waste your hard-earned money and time at this dealer ship.

H.S. Vaughn

When I took my car in for a radiator issue I was accused of both trying to get my warranty to cover damage I caused and lying about an accident that I hadn't even been in. It was suggested to me that I had sustained front end damage and this was causing a leak in the upper part of the radiator. They refused to look into any other potential causes for this damage (like an overlooked accident from the previous owner, manufacturer defect, etc.) They also did no work on it besides "finding these damages" and instead they chose to accuse me of lying and notified Chrysler head office not to help me after suggesting I call them for further help. So I took it to another mechanic that I've had a few small services at and not only was I *SHOWN* in person that these damages didn't exist but also that the actual problem itself was a cheap and easy fix of a rusty hose clamp. I've also never seen a charge for removing headlights and putting them back on a work order before dealing with Roadsport but maybe that's just me. All in all, they seem fine as long as you're willing to pay for their overpriced services and to have their service team speak to you like scum when you don't take their word at complete face value.

Tina Dalie

Great staff and no pressure to buy. Answered all my questions even though I wasn't ready to buy.

Mohamed SY

Very good service

R S

I went in to the dealership about two weeks ago, Aria was very helpful and accommodating with my necessities in a car and my budget. I am glad I purchased my Dodge Challenger from Roadsport, it was close and they were more helpful than any other dealership I had contacted or visited in that week. They went beyond their means to find me the exact car and price I am comfortable with and I got the absolute best deal possible.

Gina M

Amazing service. Smart and fast workers. Keep you up to date and don't BS anything. They are now my new dealership! Great job crew.

Laura Savage

Great sales experience. Fair and met our budget. We were treated with respect every step of the way.

Anthony Thomas

Took my car in for a few additional work and later found my issue was not rectified but another problem also occurred. I wouldn't recommend anyone bring there vehicle to this location, as they don't have your best interest but for themselves. My vehicle was sabotage after additional work was done, intern resulted me paying more money then I should. IM SUING THEM FOR LACK OF KNOWLEDGE AND COST THEY'VE ENDURED STAY AWAY from this location!!!

Ram S

Outright Liers! They lie to customers to save even $50, or they are just lazy and don't want to do any work. Don't waste your time and go to any other location. Here is what happen - Received a flyer in the mail to test drive a jeep and get a $50 Amazon Gift Card. After spending 1 hour there, the salesman sitting at John Hyman's desk (wont provide name / nor had ID badge like everyone else) said it's only for customers who is buying a jeep this month. I went to another Chrysler dealership, and explained to them what happenen, and right away they processed me for the gift card and confirmed I don't need to buy a $60,000 to be elgible, and that a test drive was sufficient. If I was a potential customer, I'd avoid this location for trying to save $50 and lieing to customers.

Sweeny D'Souza

Great service and friendly staff. I wish the customer service staff would tell me in advance how long the appointment would take. I didn't ask when they wanted to know if I needed a ride home. I said no because I had an appointment and thought it would take 30mins max (tire change and oil change). But it ended up taking 2.5 hours. I waited for an hour, after which I left. But no complains otherwise.

Fruit Rat

Takes advantage of people with disabilities. Real scummy place

Steve Flanagan

Salesman was excellent. The upper rankings are pathetic.as soon as they have your money, they start to ignore you! I bought a car on augAug 27, than 2 weeks later I was charged for the car I traded in from the finance company I was previously with. It took them 22 days to pay off my old vehicle. The finance manager said he was on vacation and apologized. The finance company finally returned the money, but the dealership didn't pay the interest. Went to the dealership to resolve this and they told me that there's nothing they can do. And the manager is totally useless as well! And non of the cars milage is correct (none)!! I traded my truck with 49000km closer to 50,000. They have it at 47000

Ken Oda

Always great service and great coffee. Ask for Joe or Michaela

Kayo Ashby

Bought a 2019 RAM 1500 bighorn here and I got to say, they got Fantastic service, really friendly staff, and I great atmosphere once you walk in the door, if you have any questions they answer it. I bought the 2019 RAM with no problem. They let you test drive any car or truck you are interested in and they are really negotiable with there discounts. I'd give this place 10 stars if I could.

Amrish Thakkar

Buying a pre-owned car is never an easy experience; and with covid things are even more difficult these days. This is where lot of car dealers are making things so much easier for their customers. But not Roadsport! I recently bought a used 2020 suv, and even though i think i got a good price, the service was totally below par. I was told the car would be cleaned inside and out, but was not cleaned or washed. NOT EVEN SANITIZED from inside!! (They forget we are in middle of a pandemic?). I was charged $50 for fuel, but was given a near empty tank. I didnt notice the fuel charges until i closely looked at the receipt. And of course they will not respond to my email anymore. Totally below par experience and I am pretty sure i will not be a customer again and will also ask my friends, colleagues and family to stay away.

Sharon Bailey

Awesome service, Khyber & Charles were helpful without being pushy. Khyber took the time to get to know our needs and preferences. Charles worked hard to get us a good deal

Waleed Moussa

I have been going to roadsport chrysler service department for the last 2 years and have allways been treated fairly and the service has allways been excellent. I bought my 2018 Jeep Cherokee Trailhawk in October 2017 and I’m very happy with you’re customer service they’re very friendly and kindness thank you once again I will definitely recommend YOU to my family and friends.

Brian Burke

We were treated good at Roadsport. There was a miscommunication at the beginning with a vehicle that was posted on their website and the actual vehicle but they made some concessions to try to apologize for the miscommunication. We wound up getting a fair deal on a different vehicle and are happy with our purchase.

M S B

Great place and team. If you are looking for a new chrysler stop in and ask for Ray the GM.

Vikas Kannan

This review is for Fadil Beyan @ Roadsport Chrysler. The folks at the dealership and specially Fadil is great and like an extended family for me. I have got 2 cars from them and they are the best in price, customer service and most important great humans. I have been and will continue stick with these guys for my service as well. Definitely recommend you to stop by them before you decide on your next ride.

Melissa Ferreira

My husband Palmer and I recently purchased a 2018 Jeep Cherokee from Roadsport. The customer service and overall experience was great. Special thanks to John who was very helpful. We love our new Jeep and would highly recommend Roadsport Chrysler

Helen Murtagh

It is always a pleasant experience to have my Jeep serviced at Roadsport Chrysler. The staff is friendly and very professional.

Patrick Lawrence Miranda

Highly recommended! Especially Mikaela Mahoney one of their service advisers. She helped us a lot! Great Service and fast response.

Pat Jacobs

Recently bought a used 2014 Dodge Caravan. Found the transmission was behaving irregularly and "check engine" light came on. Called Roadsport Chrysler and booked an appointment, received one for 9am the next morning. Got to Roadsport Chrysler at 8:45am and was directed to drive in right away by Warren the service advisor. He was very pleasant and checked the notes as to what I needed done and informed me that he would call me once he had got the diagnosis of my Caravan. He text me just after 12 noon with a break down of the cost and what needed to be done. He took the time to explain what was found and prioritizing what needed to be taken care of first and broke down the cost. After reviewing the diagnosis and the cost and my very informative discussion with Warren I felt reassued by talking with Warren and told him to proceed with the work, he assured me that I would have my vehicle back before the end of the day on Friday and I could continue with my plans to go up north and not worry about a breakdown. I would like Roadsport Chrysler to know that it is refreshing as a customer when you experience an employee (Service Advisor) such as Warren. He was very knowledgeable but also had the customer service personality to go with it. It is also a good policy for companies to empower there employees to have flexibility in dealing with customers in what they feel needs to be done to gain the trust and loyalty from a customer. It is not always about the money for customer or employees but that the company acknowledges the worth of dedicated and committed employees like Warren. Thanks Pat Jacobs And no I'm not a relative

Peter Papadopoulos

Brought my Charger SRT in for service. I have been to a lot of dealerships in my life buying SRT. This dealership had the best service I have seen for a very very long time. From Jennifer the service Manger to Daniel the parts manger to the tech who worked on my car. Keep up the fantastic work. I also wanted to mention that I drove from Ajax to service my car and will continue to do so. Thanks for an amazing experience and service. Thx, Peter

Copacetic Woodwork&Design

Brian gets my vote as the most genuine salesman I have ever known. No lie.

Jeff

Parts department was excellent but the ser ice department came up lacking.

Marius Mosneanu

As any dealership, over expensive. But as necessary evil, I will choose these guys for maintenance over the Pickering Dodge dealership.

Deodat Bridjlall

I took my vehicle for an issue and they lie and make a mess of my vehicle damage the battery compartment and lie about doing it. I don't ever recommend anyone to take their vehicle there.

Debangshu Roy Choudhury

I purchased a Dodge Journey R/T from Roadsport Chrysler. The Sales Rep "Fadil Beyan" was one of the best person I have met till date while dealing with any car company. He is very friendly, knowledgeable and he tries his best to give you the most lucrative deal. He explained me in detail and also helped me to get the car of my choice. I would definitely recommend everyone to deal with Roadsport Chrysler and specially Fadil.

Negusu Ashager

Yeah beautiful please greetings to you any kind of coffee you like I love is satisfaction there

Juan Massafferro

Very good service. Barbara was excellent, she help us in every single details. file:///var/mobile/Library/SMS/Attachments/89/09/2F1F05A5-1474-41D6-9FA3-8DB6891E33B2/IMG_3187.heic

Robert Beckett

I bought a certified 2012 Grand Caravan at Roadsport a couple of months ago. This van was well maintained by its previous owner. The sales and finance staff were very knowledgeable and gave clear answers to my questions. The dealership offered various warranty/insurance products on the Grand Caravan. I chose the 2 year/60000 Km powertrain warranty, key loss and window damage. Compared to my 2007 Grand Caravan, the 2012 has a more powerful motor. Finally, my auto insurance rate actually was less on the new van. As the insurance agent explained, the newer Grand Caravans have more safety features. Thanks to Matt in sales.

Ahmed ALQASHEET

It took them one hour and forty minutes to do oil change !!

Palmer Ferreira

Great friendly service

Dr love love

Well done

Cynthia Owl

great service, friendly staff

Syed Abid Ali Jafri

Bought my first car from here. Fadil made me feel like family. Would definitly reccomend this place. Go see fadil at roadsport chrysler, you wont regret it.

Vini

I had the engien light on. Took the car to yonge and steels dealer. I brought the car 5 times (1month) and they couldn't repair it. Brought my car to this dealer. The found the problem. The right axel was leaking. They fix it in 2hrs. So happy with the services. Professional, honest and they know what they are doing. 2hrs to fix what the other dealer couldn't in 1 month. 5+ stars in services

Alexandre Magno

Thank you Vardan Verma... was really nice to make business with you... the “meet to the half way” was decisive to close our agreement. Wish you all the best and who knows, new business with you in the future...

Peter Koskela

I could not believe the service I received while shopping from Roadsport Chrysler. I sent an email at midnight on a Saturday night inquiring about a Dodge EcoDiesel. I received a phone call from Khurram Rehman who is one of the salespersons at Roadsport on a Sunday. Even though the dealership was closed he was ready to answer my inquiry. Then on Sunday evening we discussed the purchase over the phone while I was sitting on the couch in my own home at "my" convenience. Who does that?? Needless to say we finalized the deal that night and Roadsport Chrysler was by far the best deal anywhere. I travelled 4 hours and it was more than worth it. I have never had a salesperson work so hard to assist me with making a purchase on a brand new vehicle. He even called me on the Tuesday night to let me know the vehicle was ready for pick up. When I arrived at the dealership the people were friendly, Khurram gave me a tour of the dealership, introduced me to the service manager, gave my wife and I drinks, muffins and some parting gifts. I have recommended Khurram and this dealership to everyone I have spoken to. I can't say enough good things about my experience. I have always been a Ford guy, but this truck rides like a dream, way smoother than my 2015 Ford F150. Dodge Ram it is!

Angelo Chiesa

Roadsport Chrysler is a dealership that make automobile purchases easy and pleasurable. No hard sell. The sales person Khurran Rehman was a professional. He listens, which is a rarity in many dealerships. I would recommend this dealership and especially Khurran to anyone looking for a vehicle. Angelo

Joshua Roy

Brought my Ram here to get “Peace of Mind Service/Oil Change”..... terrible terrible terrible service dept. 1. Was told it would be 45mins-hour.....truck sat in the drive thru bay for 55mins before it was taken into the actual shop, total time spent at dealer was close to 2hours. 2. Asked for Synthetic Oil upgrade and asked for price and was told “it’s usually like 130 140”... well what’s the price, there must be a pre-set price. 3. Within 15 mins of leaving the shop I had my tire sensor light come on, I actually had less air in my tires than when I brought the truck in..... 4. Within those same 15mins my wiper fluid light came on and 2 squirts later I was out of wiper fluid..... What service was even done? How do I know my tires were even rotated? How do I know synthetic oil was even used? I certainly will not be back and will warn all Ram Dodge Jeep Chrysler owners I know that this place is a ripoff.

Abhishek Rangra

Body shop Manager, Raymond, took care of the repairs of my car with utmost care and professionalism. He is an amazing person to be dealing with, will take care of all doubts with transparency and provide results matching the expectations. I am imoressed by his work.

Alan Worth

I had a recall and called Roadsport. I spoke to Warren and he arranged a service time. Very professional. He alerted me of a few things I should get repaired. In and out in a few hours. I was given a drive home and picked up later. Very courteous driver. All in all I highly recommend them.

BigCity Twin Care

We had a exceptional Experience! From the sales personnel to the service department we can say that we are a 1000% Happy. Referring our friends and family is going to be easy. Thank you Road sport for all that you have done to be get truck of my Dreams adding plus free oil change. 10 stars

hernan villanueva

We have deal with Khuram trade my jeep with 2 cars that will meet our budget. He gave us a very good deal if i trade my jeep.. He showed us our payment would be. The day we gonna pick up the car he change the payment and the fact that he know already we wont be able to get the other car. I was hoping for a customer satisfaction. I always went to Roadsports Chrysler to get a car, from my 1st, 2nd & 3rd car. I tried to txt him no reply. We also ask Nick to cancel the extended warranty, he said he can only cancel if my wife is with me because the 3rd car was under her name, with out knowing my wife is in the parking lot. When I told him my wife is here and suddenly he said he’s busy now just come weekdays and just turn around. He knows we’re from Mississauga and we have work on weekdays. We tried to call and leave a message never heard call back from him.

Tanya B

I just got my 2021 Jeep Cherokee 80th anniversary edition! I love it!! Chantelle and Barbara were absolutely amazing! I highly recommend them! Thanks again ladies!

Aziz Juma

The Service Advisor was nice and patience..I had some issues about my car, as I had already explained him on the phone. He immediately checked it out the problem, and advised me to made an appointment to see the wiring guy. As to my experience all this times, the service is excellent.

Steve Sid

My husband and I walked to this car dealership not knowing what we wanted to buy but ended up buying our first ever car Ram 1500 because of aria the sales rep he walked us through and gave us the best option we loved the fact he didn't push us into buying something that wouldn't suit our need but instead asked us alot of questions and suggested us the best ever car for our family. We are very happy with our purchased he answered all of our questions and was very polite and patient didn't rush us at all. Thanks again if you go to this car dealership make sure u ask for aria this young guy knows everything.

elpidio calla

Stay away from their body shop my truck been repaired bu not done properly dents still visible and paint dull in some area, went back there 3 times and have to book again another appontment to fix. I have to get time off at work which im wasting time and money for their unprofessional work!

Krishna Ramdass

Just to let you know that the quality of representation from your employeeth Mr Matt Lashkari from within your establishment has been excellent in his salesmanship.i think he deserve lots of credit for his potential...thank you.

Hasan Dogan

Best service in town many many thanks to first Fixed Operations Manager Mr.Peter White and customer service advisor joe and connor

Amari New

Amazing costmer service John really helped me out

M Memarino

Thank you to all the staff at Roadsport! Purchased my third car at this location! Special Thanks to Dominic and family for their help and understanding!!

Justin A

I contacted Fadil with my interest in a certified preowned vehicle. Fadil did not fail to provide excellent service that stood out. He walked me through all the process as a new car buyer and set me up with a great price with a great load of extras. He ensure customer satisfaction from the beginning till the end; even weeks after the car was received. Will recommend to everyone to deal with him for all your needs and wants when at Roadsport Chrysler .

Zubin Mistry

I purchased my first brand new car from roadsport chrysler and they had the best service in the city. Fadil helped me find the best car I can get, he worked so hard to find this car for me. I would definitely recommend Roadsport chrysler.

Muskaan Khan

Clearly disinterested staff, never going back there

mo hajiani

Did a wonderful job

Nabiha Adous

I am very Disappointed with Roadsport Chrysler I am financing 2017 Dodge Craven and have bought extra extended warranty paying around $60 a month. Unfortunately By accident I put Diesel gas on my van and contacted the service Department and explain the problem, however they are charging me $2500 for cleaning Diesel from truck. Even though I did not have money to pay them and contact sales , finance and services Department manger to help me with cost nothing has been resolve. My finally, is to contact the General Manger and he give me 15% off which is nothing. For the customer who finance and pay extra Warranty, This is happen back November 2019 and still waiting to come up with money and pickup my Van. I had bad experience with Roadsport Chrysler and I never buy any more the Van or Car. They have my van until now I have to come up with $ before I pickup over 3 month with out car with 4 kids. Who ever is reading this if it happen to you please take somewhere else I promise you are not been charge more than$500.

Eric Telfer

My experience at Roadsport Chrysler was excellent. There was never any pressure to sign an agreement or force me into a model I wasn’t interested in. I bought a Dodge Ram 1500 Laramie Longhorn from Khurram Rehman he is very knowledgeable about the vehicles the options on the different models as well as warranty information. Everyone at the dealership I have had to deal with is professional and knowledgeable I had an issue with one of my tires and everything was handled perfectly and quickly. The staff in the service department really know their stuff and what will work best for your vehicle. I will continue to do business with Roadsport Chrysler for service as well as accessories for my vehicle and when my wife is ready for a new vehicle we will be visiting Khurram for our vehicle needs. Eric

Seguinrider0123

I bought a 2017 dodge ram sport from this roadsport chrysler, Its only 6 months old. I brought my truck in for service because my passenger door handle broke, they told me it wasn't covered under warranty. They did nothing about it. The service manager "conner" was very rude and unprofessional about this matter. I will never buy or bring my vehicles in here for service. This is my third truck i bought from this dealship and also a 2010 dodge challenger srt8. Very bad service.

patrick Ferguson

The Body Shop did a great job removing a parking lot ding from my Jeep Gran Cherokee. I dealt with Raymond who was very pleasant and answered all my questions. Great repair work (like new), good follow-up, fair price and my vehicle was much cleaner than when I dropped it off! Thank you Raymond and Team!

efren hernandez

bought a car here before after 2 days i called them because the car has some issues so i keep calling them receptionist keep asking whats my phone # and they will direct my message they even asked my contact info but THEY NEVER CALLED Me back Please dont go to these dealership manager "Frank" doesnt know how to talk to the customer he always insist he always right come on i wont complaint if there is something wrong with the car. I Dont Reccomend these dealership they are so nice before you buy the car but after they delivered the car they dont even care about you

Ray Colley

I had a bad experience.....I recently talked to the service Manager, she informed me I spoke to someone In a call center, i had a bad experience with that individual, it wasn't the team at road sport, I had a nice experience with the lovely manager. My advice to Chrysler is to train the people at the call center to be informed.

arthur lansdowne

Greatest

Tom Oviedo

Extremely pleased with my recent purchase of a 2018 Ram 1500! Azim provided amazing customer service. I really appreciated his outstanding efforts, honesty and integrity. He definitely showed a level of interest and respect that we didn't experience at other dealerships. Buy a vehicle from Azim at Roadsport. You won't be disappointed!

Sohel Mulla

I bought my 2021 jeep wrangler, in September. The staff were really helpful and friendly. I was very happy with the service and thankful for their patience with me. Appreciated the kindness!

George Sardelis

By far the best experience I have had at a dealership. From the moment I entered the dealership, I was greeted with a smile, explained to Jorge what I was looking for and within 20 minutes had purchased a new vehicle. No pressure tactics, no stress. Simple, honest customer service.

Dave McCallum

Bought a new Ram 1500 Warlock from John Hyman (salesman). Good dude, was great to work with. He found exactly the setup I wanted, and I was very particular in my Must Have's and Must Not Have's. And Charles (Finance) was great as well. Both kept in touch with me, and replied promptly to emails. Wouldn't have a problem going back to shop for a JL for my wife later on.

Ramachandran Sasitharan

I went to Scarborough town Chrysler for my brand new Dodge Caraven for low tire pressure. The service rep ask me leave the van for day to check the tire pressure monitor and tire pressure But I need my car for the day The service rep was not helpful I went to Roadsport Chrysler they were very sympathetic and just 15 minutes to fixed my issue I very much thankful their service Keep it up Roadsport Chrysler.

Home Canto

I have been negotiated with a reasonable price for a new 2019 Dodge Grand Caravan. However, when I pick up the mini van, the gas tank is only 1/5 filled even though I have paid $50 for the gas, I tried to call the sales rep, and left a message, but no response.

Mohanad Mohanad

I think you need to improve your ways in dealing with customers ( price should be clear from the beginning and they should respect customer time ) Thank you

SCAR AUTO CARE

Great service. Parts department ????????????????????

Yogarajah Yogasundaram

Customer service is excellent

deeb bayyoud

My salesman Khurram.was an amazing person and so patient with us ...and dealt with all the issues we had right away ....kept in touch with us ...all the time ...very pleasent experience so far ...we will be leasing again from him ...thanks to all the people that helped us in making this deal ..at the business office too Andrew ...thanks for your time . DEEB

M M

Excellent, on time service. Work performed and recommendations clearly indicated on the worksheet. Reasonable pricing and quick pick-up and payment once the vehicle was ready.

Walter Scherzinger

Seamless service and all requests dealt with.

josh hodgson

Curtius reception, and waiting room adjusted to COVID guidelines. An item requiring warranty replacement ordered, and peace of mind report reviewed.

GUI BIN Lin

Went to buy Dodge Caravan, sales Quinton said 2015 base model sold out but will sell me 2016 one same price discard the price increase of $1000 in 2016 model. Contract signed for a 2016 and $1500 deposit was put down. 6 weeks later, the day before delivery, Quinton's email asked me to pay additional $1000 on top of contract price because of price increase in 2016 model. Sales managers Nick and Gamel, general manager Moe all confirmed the increase. They gave me 2 options: 1. pay $500 more than contract price to take the car. 2. take my $1500 deposit and will sue me for more money. I left the dealership without the car and my money. They put a clause of "subject to Chrysler rebates and incentives" in my contract to do this. Hope you will watch out if you want to buy from them. Above is my recent experience with them. Hope you can be benefited from my expensive lesson.

Vanessa M.

Dissatisfied with the service. I feel like they were dishonest with the add on warranty, wanted it removed before purchasing the vehicle. Then through an aggressive tone was told no and felt bullied into keeping the add-ons which I never wanted.

Tef Somerville

Sales lady Sarah was outstanding.Great manners and very polite. She made the buying experience a good one

James BM

I purchased several vehicles at this dealership. Excellent service every time. John in sales and the manager Dexter always go above and beyond to make buying a car a great experience. Andrew in finance also does an excellent job. 5 stars and great job gentlemen. Ill be back for the next car. In my opinion its the best Dodge dealer around.

Gurjot Singh

Excellent service provided by fadil beyan. Very supportive, friendly and goes a bit further everytime to provide you with the best of best.

Michelle Blackwood

We bought a brand new 2016 Dodge Ram from Roadsport Chrysler...drove away in it Jan 28..Dealt with John Hyman..he's the best!! He totally makes you feel comfortable, without being pushy (which to me is very important)..he found us what we wanted, at an amazing price!! He's very knowledgeable, very friendly, very patient...an all around great guy and we totally would recommend him to anyone.. looking for a vehicle? go see John, he'll get the job done! Edison in finance is pretty awesome too! They both certainly know their stuff! Everyone there is awesome! Thanks guys...Thanks Roadsport Chrysler! Very happy customers :)

Kevin Turner

Friendly staff and never tried to sell me services I didn’t need.

Bhavika Patel

Great customer service. Ask for Aria Hamidi and he will get you a good deal.

Stefan Fabry

Very happy with the price and support buying 2 Dodge Rams in 2 weeks. Big thank you to Malcom making things happen fast and efficiently!! Thx guys!

Milia Georgi

Just left with my brand new Jeep ???? This has been one of the best customer service experiences I’ve had In years! Charles and Khurram are a phenomenal team that delivered nothing short of excellence and professionalism. This was my first time leasing a car and they were both honest and patient. Im so thankful they worked over time to make sure all my needs were met and that everything went smoothly. Looking forward to being on the road and showing off my new ride... I know I’ll be recommending this place to anyone who asks!

darlynn belles_darlynn@hotmail.com

Going to this location first time as I made a mistake and wanted to book with the Don mills location. Showed up late because I went to the wrong location which was fine. The service desk attendant is not customer service expeienced. She had a bit of an attitude until I made conversation and smiled. Not too bad now that her attitude has changed. I mentioned an issue that I was told on the phone could be looked at and she tells me today they wouldn't have enough time. That's fine. I go one with my day. I come back to get my car with 15 minutes before 6pm. The first thing the attendant says is... "Your car is squeeky clean"! Hey I'm happy and I pay! I walk out to my car and instantly I can tell the job done is not up to my standards. The windows were still dirty and greasy. The inside was supposed to be shampooed and it wasnt entirely. there was still leafs in the crack of the seats. they didnt even bother cleaning one side of the blind spot mirrors. It does not even looked like my car was properly cleaned! I am beyond disappointed because I love my Jeep and my previous experience with the dowbtoen location has always been amazing. From now on I am sticking to the downtown location. I payed nearly 318$ for a job my 10 year old nephew could have done for me. The staff at the Front street location is much more mature and professional and always in good spirits. I can't believe I walked away without walking back in to say something to the service desk. I have learned to pick my battles, pay up the fee and just write reviews from now on. If you can, just go to the downtown location. Surpring that the Sportroad location has a better rating... it should not be the case.

Karen Manlapaz

Never had a great service from them. Not going to list all the previous services but the last one, I was scheduled for oil change at 11am, dropped off the car at 10:50 am and didn’t get it until 5. Also had to call them twice myself to check if it was ready.

Kavithas Kanasupramaniam

Excellent service, I got treated well, and they went above and beyond. Both sales and finance manager. Thank you Kavithas kanasupramaniam

Jonathan Mckenna

My wife and I received amazing customer service from Charles and Khurram. Both were courteous and friendly. They made the process of purchasing a new vehicle easy, understandable and exciting. I highly recommend them for your future vehicle endeavors.

John Hyman

Went in with a huge banging noise from the rear of my car. Scared the heck out of me like the frear of the car was ready to fall off. Joe and Connor in service calmed me down and put there best man on the job. Liam assured me that after he test drove it that it wasnt as bad as it sounded. $200 later and a new parking break shoe and off i went. Thanks again guys.

Justin Ruscitti

I had a wonderful experience buying my truck I spent close to 30 hrs heckling numbers with Matt Ahmad and Andrew. At the end i got which I think is an steal of a deal on a 2017 eco Diesel ram 1500 with 200 km on It Also I spoke with Khalid and he threw my first oil change for free I very happy with my experience here at road sport Chrysler.

Raul Fernandez

Frank Dametto and the team at Roadsport Chrysler are amazing. In under a week Barbara MacPherson and Chris Carter helped us find the right car, followed up on all paperwork and made the pick up a very enjoyable experience. Highly recommended.

Karanvir Verma

I was there to have a look at Challenger. The guy named Dominic knows nothing about the inventory they have. By this I mean, he didn't even know the specs of the car he was showing me and it looked like I ended up knowing more than him about the car. When I mentioned that I am interested in Challenger RT then he was like "Whats that!!". I mean I expected the person to have knowledge about their own inventory. Also they didn't have the car of my interest on their floor. Will take my business somewhere else.

Holena Newton

Friendly staff, catered to my needs and was extremely accommodating.

Jacob B

Aria was excellent to deal with. He provided responses very promptly answered all my questions. Other dealers failed to provide the same information that was asked of Aria or took days to get back. With Aria there were no surprises, it was a smooth purchase. Would definitely recommend him.

Nicholas Dahdaly

Recently went by to purchase a vehicle from this dealer. I needed a minivan for my business. When Informed them that the vehicle would be under my business name, sales and finance department seemed confused by it. After a few days I was told they couldn't finance a vehicle to my business as they don't deal with businesses. I brought my own leasing company that I've dealt with for years to finance the vehicle through. Gus was very aggressive in his dealer with myself and my leasing company. After a week and a half I was informed by Tazz that I couldn't use own leasing company because Chrysler doesn't allow it. Very disappointed in my experience with this dealership and I was not impressed with how unprofessional they are and how they deal with their customers. My family has been in the car business for 40 years and we have never experienced such poor service from a dealership. I wouldn't recommend this dealership to anyone.

d k

Fixed my Jeep after bumper collision, good job and washed + cleaned the car, Have been there several times and I like this dealership.

Sundip S

Service review only. Exceptional customer service! I wish I could say the same for my car service, find another center/garage for regular checkups and repair. SAVE MONEY.

Philip Hicks-Malloy

Thank you Roadsport staff!! Your the Best!!!

Andrea Eugene

These guys are phenominal. They always address my concerns and needs of my vehicle. They are never pushy with sales and always have my best interest at heart. Ask for Joe. He goes above and beyond for his clients and ensures you are satisfied with the service. I've never been surprised with a huge bill as they ensure you are informed at all time. Im always out in a timely manner.

Sandi Pearce

Friendly and efficient Service department.

Dorothy Adeka

So far I enjoy this vehicle it is comfortable ride, plenty of space, good sound system and clear view.

Theodore Tallzie

Worst dealership in Ontario hands down. I would strongly suggest going elsewhere. Liars and have no sympathy for people who spend thousands of dollars. Will turn down warranty work and lie straight to your face. Terrible experience both times. Stay far away.

Micheal Beaune

Deeply disappointed. Not what it used to be. Wont be returning.

Adel P

Fantastic customer service and the variety is top notch. Would recommend this dealership to anyone looking for a impeccable car buying experience. Keep doing a superb job you guys!

Marta Charchut

Very nice experience service

Kasey Butler

Loved my time at Roadsport Chrysler and walked out with an amazing deal on a 2016 Jeep Wrangler Sahara hypergreen! Great service.

Rosemary Vincent

Good experience. Problem solved and ready in a short amount of time.

Marciana Alfaro

After visiting lots of dealership. This dealership worked with our budget to find a great vehicle. Ash the Sales manager and Riley our sales rep were truly amazing. We will be sending all our familiy and friends to Roadsport for their next vehicle.

Amanda Diab

Great dealership

Di Car

Great experience. Malcolm was awesome, and made my buying experience enjoyable. I would highly recommend Roadsport Chrysler.

Patricia Sparks

John Hyman was a great salesperson who fit our needs with a great car at a wonderful price. The Dodge Journey has been an amazing car and suits our family’s lifestyle perfectly. I would highly recommend this dealership and those that work there. I was even helped with a little thing like choosing floor mats when I came back with my new car!

Mopar Lover

Great dealership, gentleman approached me on the lot noticing me looking at several used vehicle. No pressure, honest prices and friendly atmosphere. Would recommend to anyone looking for a car.

Tomasz Dudzinski

Positive

Ryan Catacutan

To Drake and Warren, thank you so much for helping out though I know you guys are very busy but you always give the best to accommodate me as a your customer. To all the staff as well, greatly appreciated. 2 thumbs up!????????????????

Ross Graham

I had a great experience buying a new vehicle at this dealership! Thanks to an awesome salesman matt and an awesome manager andrew for everything you did and do! Just amazing!!

Roya Ak

Great customer service, especially by the sales associate, Khurram

Keith Sahadeo

The manager Raymond from the body shop was one of the best customer representatives Ive dealt with. He understood what needed to be done and was extremely responsive. I dealt with many other people in customer service and Raymond knew how to talk to people. I dont even know how to praise him anymore than giving him a 5 star review. My van looked great after some body work.

Imtiyaz Mahida

I heartly thank to sales person Matt and manager Mr. Ahmed for helping me to buy and trade used Grand caravan crew...

S M

Customer Service is Bad. I had gone there to get repairs done for paint job they said they will get back to me within 3 weeks. No one called me back. When i called the dealership i found out that they have not even registered me in their system. The receptionist "Grace" was very rude and did not allow me to finish my talk and kept cutting me off. Totota Honda they care about customers

Gary Judd

Good service

Abraham Ade AdoNissi

You guys are just amazing. From appointment booking, to the finishing of my repairs, your attention to details and timing was good and encouraging. I appreciate and sure to come around anytime soon.

Andrea Bell

Went to get bulb for vehicle. Quick and respectable crew.

Honey Virk

probably want to give 0 star if there is an option worst customer service ever. I come here for the 3rd time but I didn't get my refund. DONT WASTE YOUR MONEY HERE

Jessica Cannell

Joe in Service is great! Very helpful and communicative when my Jeep was in for service.

Sergio H. Jr.

Nice staff and very helpful. Good to make business and for shure if you go there you will have new car to drive.

R Islam

I called for parts for a 2016 Caravan on May 31st six times and could not get in touch. Left voice mail and messages with the reception- did not return call. Finally I recalled,got them on June 1st the parts dept. with the help of the front desk/reception. Hey look like they are selling Autos which badly need parts......the parts dept. is so busy! I am just giving a hint- what driver/owner have to deal with to drive a Chrysler! (June 1, 2017). Rez.

Helpme Always

Prompt service A little pricey Nice people

Vivian Lockton

There were many people in the service bay but no one seemed to want to serve me.

Dylan Cann

Went there when I was looking to purchase a new vehicle but didn’t end up buying one from them unfortunately but I got to say it was a great dealer experience. Flash forward 6 months, I purchased a new vehicle from a different dealer but brought my new truck to Roadsport to get serviced because the dealer I purchased my truck from had terrible customer service. Michaela In the service department is top notch and very knowledgable, she made sure my service experience was great and I’m happy to say I’ll be taking my truck there for all my future service appointments.

MrDanfan72

Always a great experience with Joe. M and Road-sport. Van is running great.... but will be trading in next year.

Irene Furlano

We are the owners of a new dodge caravan purchased from Roadsport Chrysler. The service provided to us by David in finance department and Domenic in sales was wonderful. They were both so helpful and able to answer all of our questions. We live in the weekend of Toronto but it was worth the drive to Scarborough. Thank you Domenic and David.

David Burgess

Went to this dealership on a Sunday with my wife & young daughter at 3pm in the afternoon. Within seconds of stepping out of our vehicle, we were alarmed to hear a live person telling us over a loud speaker to leave the premise immediately or the police would be called. What a joke. So much for Sunday window shopping for a vehicle at this barnyard.

Sandra C

Needed a side mirror replaced. Wanted to charge me $ 700. Won't be going back.

N Francis

So so

Debbie Burnell

Brought my car in for back brakes and to fix the sensor front tire . Appointment was at 830am.. phoned at 1 they said it would be ready around 3 /330 They called at 4 to tell me the price of the sensor. It should be ready by 5. It was 755 pm before my car was done 11 1/2 hours. to do the job. To much. Never again. Very bad service Not a happy customer but you can't blame me.

Justin H

I brought my car in for some routine maintenance and I was very pleased with the entire experience. I have been coming to this dealership for quite some time and never had this good of an experience when visiting. Warren was extremely helpful and informative and made sure I was aware of everything I needed to know. I highly recommend this place for your service needs. Keep up the good work team!

Naqie Haidari

Go see Barbara, you'll thank me later. A complete professional and master at her job. She researches your needs and reverts quickly and was kind enough to respond to messages and calls even on her days off. Kudos to her. Also Gus, a hard working finance person who will work out the best deal and lenders for you and advise you of your best option as a professional. Bought a Sahara Unlimited and a Durango GT in just a week. Totally impressed. However there were two staff members who were rude to us as well. Will be writing about them in detail about them as well. They shouldn't be in the customer dealing business i.e. Malcolm & Roman. Details to follow. I was so upset with them but Barbara's exceeding customer expectations attitude didn't let us go anywhere else. ????. Hopefully the after sales service is as good as the sales.

Joe Cappelletti

Great customer service, regular service on our dodge. Polite and friendly atmosphere

Carlos Vicente

I had an incredible expierence buying my second truck with Fadil Beyan, with the help also from Ahmad, Charles and their team! They are very customer friendly and I must say the go the extra mile to satisfy their customers. As soon as my company it’s ready for the next RAM I know where I’m coming to buy it!

Michael McConkey

Service is second to none. Friendly

Natasha S

This place has the worst customer service ever. We reserved a vehicle by giving a deposit, my deposit was on hold by Roadsport Chrysler. Then, when I called back to discuss the car, they increased the price of the car and wouldn't honour the deposit at the agreed upon price. I spoke to the manager who gave me an unreasonable explanation as to why they wouldn't honour the agreement and then hung up on the call while I was speaking. I am very disappointed at their customer service. Apparently, you should never give a deposit to hold a vehicle because it doesn't mean anything.

Paul Seidman

Roadsport always make me feel special , there service is amazing , sales experience is excellent never feel pressured and comfortable dealing with Ray and his team

Jon B

Awesome vehicles

Jim Ashby

Great deals Wow Ram what a truck

Efren Hernandez

For Everyone information I went for my change oil on July 2021 at these Location At Roadsport Chrysler at 2851 EGLINTON AVE EAST at Scarborough. After my service my nozzle is not working and i talked to the manager at first they said they did not even touch it and they refused to fixed it. so i went to my mechanic because i have a undermarket hood and they fixed it for me for free. And Here we go again i went last week January 2022 on these dealership again to do my change oil and i checked my nozzle before i gave it to them my nozzle work perfectly fine. And guess what that day im about to use my wiper my nozzle are not working again like seriously. it's not once but it was twice happened to my Truck. I dont trust these dealership anymore. and poor of communication from the Entire staff. I hope the owner or general manager of these dealership link me back it is a poor work poor communication with them. Just dissapointing i brought my truck there all working properly and after the service the part is not working like seriously. i rather to go and try other dealership even though i just live 5 minutes away on these dealership i rather to travel little farther than to these place.

Kayla Lecoche

If I could give this place a 0 I would. Do NOT go here or trust them. I found my dream car at The Oakville dealership. I spent the better part of my day working with them on the jeep we saw and fell in love with and had actually put a deposit on it. Frank, who is the GM of this location was referred by a friend so we called him to see if he would be able to get us the same jeep and if so, what would the price be? He assured us he would be able to get it for us and for cheaper, and his associate Barb stated we needed to cancel the current purchase and deposit in order to get the new car. We were convinced and like idiots listened to them. Once we cancelled they ran out credit and the following weeks we’re a runaround of when we would get the car, etc. I put my foot down and asked for an explanation. They basically said they could no longer get it (after pulling our credit and holding 1k of our money for weeks) and basically sent us on our way and refunded us. My problem wasn’t even just this. Not once did Frank call us to talk about this. He had Barb TEXT US the whole time. Making no effort for a phone call other than when I demanded a call and they made a sorry attempt to do so and never followed through. The experience was horrendous once I gave them a deposit and they conned us out of our other car. Now, we can’t find it anywhere and we may have to settle for something we don’t love. They completely stopped responding to us now. NEVER GO HERE.

Linda Ballentine

My son recently purchased a used car here. The service department (Joe) was excellent in ensuring that we were totally satisfied prior to the car leaving the lot. Even when a minor problem was discovered after that, it was taken care of promptly and efficiently. I would highly recommend their service department. Knowledgeable, efficient and courteous!

peter dedovic

very good service and finished when said

Eugene Gavrilenco

Not a bad store in general

Google User

Incompetent Manager and his ignorant mechanics serviced my Grand Carawan, but they made a terrible mistake by not tightening the screws on the sliding door. I realized the door was not properly closing, so I complained and asked for appointment. Hardly they gave me two weeks’ time, upon service they figure out that screws were not tighten by the previous mechanic. Unprofessional people did not apologize for the mistake. Moreover, they kept my car in their dealership for more than 24 hours, but they did not give me Rental Car which my car warranty covers. I will not recommend this dealership to anyone.

Shirley McDowell

My husband was upset with the cleanliness of the vehicle when returned. He had just washed it the day before and it was quite dirty when returned, including the floor mats. Usually they use paper mats to avoid this problem.

Cathy Davidson

Alot has changed since I started dealing with this particular dealership. Their service department used to go above and beyond until the boots on my truck were apparently ripped. Took it to my friend who has a shop (for a second opinion) he took me in while my truck was on the hoist......not a rip anywhere to be found. Don't even get me started on the electrical problem they said I had and would have to charge me out the ying yang to diagnose exactly where the problem was. I was told the service department was being totally redone.....they've got one more oil change to prove me wrong. Won't recommend until I'm sure they've changed.

Arlene Rose

The service guy (Josh maybe) was really nice and very helpful. My bad for not having an appointment during "tire season".

True concern

I arrived at this dealership for my scheduled appointment and then waited for about hour and half to just get the ride back because there was no one available, such a bad service. Moreover, the service manager made a lot of noise about my service plan, instead they should discuss within the company and speak to Roadsport Chrysler Dodge Jeep & RAM owner that why do they have such service plans. In short it was an embarrassing and humiliating experience. I will not recommend this dealership where there is so much ignorance for customer service.

KDFN

My parents have been using this dealer for years but will not be back. Every time their vehicle goes in for a simple maintenance, they come home with a huge bill of unneeded repairs. We won't be back! Such a disappointment that this place would rip off seniors!

Jojo Bandong

That's were I worked way back..

Daryl Banman

Great selection, friendly staff

Gaurav Kumar

Poor customer service. I have been there for car service and door handle replacement. After everything is done I went there to pick my car. When I had a look on my car there was some scratches on my door. I asked them about those scratches and they said they didn’t do anything, moreover they started arguing with me. After a lot of discussion they took pictures of those scratches and said they will call me after reviewing everything but, I didn’t receive any call from them. Next day I called them twice and they didn’t help me out and still saying these scratches are from your end not ours.Even on my paper work it says there were no scratches on the same door and especially on that particular area.Really disappointed this time, earlier two times were good.

Antonio Oliphant

I have been in business with RoadSport since June of 2019. I would personally like to thank John Sales Rep and Darryl for being excellent power players for this organization. Some say that the way how you treat others is paramount to anyone’s existence. I’ve always respected the staff and the staff no matter what is well composed, works with you and surely does go above and beyond for its clients. If I may borrow the well known quote from the Ritz Carlton Hotel Chain “Where ladies and gentlemen serve ladies and gentlemen.” If you are looking for just that experience hey RoadSport beats the competition all year round! Great job guys!

Tor Ontoraptors

service dept. is very good! friendly staff and ery helpfull-

king bexx

My wife and I have both bought vehicles from here in the past 3 months and it has been an amazing experience. We both had the pleasure of dealing with Khurram. He took the stress out of purchasing a new vehicle and turned it into a positive experience. I will be recommending Roadsport Chrysler to everyone I can. Thank you.

Daniel Leitch

Amazing service from Barb & Gus - Love my new Jeep!

Matthew Phipps

Typical Chrysler dealer 3-5 days for a part turns into 2 and half weeks

T S

The service Department staff are friendly, helpful and very efficient.

Sage

Great dealership

Jennifer Maddison

Amazing customer service. Our sales manager. was Ash Ajmani and we also dealt with Riley Coleman (sales associate). They went above and beyond to not only make sure we got what we were looking for, but also went out of their way to ensure we could save money wherever possible. Not only were they accommodating, but they were very personable, friendly and funny. Ash's knowledge of cars, deals and policy was something I have never seen in any other car sales manager before. We bought a beautiful 2016 Jeep Cherokee Trailhawk and we are happy with the money we saved, thanks to Ash.. We had an amazing experience and we will continue to buy our cars from not only this dealership, but from these sales reps in the future.

Armi coast

My first time @ this dealership Roadsport I drove all the way from maple. bought a Toyota Tacoma 2011 .Thanks to John Hyman sales adv. excellent person. Also all the staff outstanding customer service. Highly recommended

Siyanthan Viji

The body shop manager Raymond provided us with top quality service. From start to finish our experience with Roadsport Chrysler was amazing. Would definitely recommend for all your body shop needs.

Daniel Hussain

Friendly and supportive people. Khurram and Charles was really helpful. Thanks guys ...

Alex Archer

Great sales service. This is a reveiw on the service department a simple oil change is minimum 2 hours. Any time you go for service even for the simplest is minimum 2 hours no matter what they tell you and it didn't seem busy at all. Staff are friendly though.

Tome Moitas

Super friendly staff, quick and willing to help. Also it doesn't hurt that they have a great coffee maker! :)

Shane Keeping

Great customer Service went above and beyond for the first few service calls I had. Got me in and out in a timely manner.

Edison Johny

Good service .Really appreciate the customer service of Mr.warren. Thank you!!

Fred Bahamin

Very happy with my purchase, with the staff how they treated me, the professional services provide, the curtsy, the respect, the timely manner responds, the professionalism and the follow ups. By all means, recommend shopping at this location. You will experience the same as I did. Good job!

James Wachtel

made an online service request. no response. followed up with an email. no response. called, friendly receptionist transferred to service department. no answer. left voice-mail and no call back. this after purchasing our two cars there. taking our service needs elsewhere. they literally snoozed and lost.

Gaith Abu assaf

Tristan was amazing! He help me a lot to get my new dodge caravan 2020, I really love his service and knowledge all the best for you Thanks

Mike Tasevski

I recently purchased a 2021 Ram from Roadsport Chrysler. The sales rep that I had the pleasure of dealing with was Barbara MacPherson. She was very friendly, courteous and knowledgeable about the product. Unlike experiences that I had at other dealerships, she made me feel very comfortable and was not pushy when it came to negotiating the deal. When I arrived to pick up my new truck a few days later, she was very patient and thorough when walking me through all of the features and functions of my new vehicle. Overall I had an excellent experience. Thank you Barbara and Roadsport Chrysler! ????

Christine Cooper

I purchased a new Jeep Compass from Roadsport. Thanks to Dexter, Fadil and Nick for making it possible. You guys are absolutely amazing. I will definitely be coming back in the future.

Nensi Qipo

Car was a waste of money and time. I'll start off by saying John Hyman is an amazing salesman and did everything he could to better this situation. I purchased a 2011 Chevrolet Cruze from the dealership in February. The car had the safety and had been detailed and checked mechanically again before it was given to me. This dealership promises and assures you quality of the vehicle they are selling. I drive the car off the dealership lot and not even a minute down the street, the engine light comes on. I drive back to the dealership to report this issue to the manager whose name is Dexter (who left the dealership about a week later). He informs me its from the detailing and it should go off but to come back if it doesn't. I don't live in Toronto and drive from Guelph. The engine light does not turn off so I have to bring the car back to the dealership. I have been back to the dealership 4 times for this issue. Each time they say they fixed it and it shouldn't be a problem anymore. I have driven back and forth from Guelph 4 times and the problem is still not fixed. The last time I was there I left it from Friday morning to late Monday afternoon giving them plenty of time to work on it and leaving myself without a vehicle for the weekend. They assured me it was fixed, that they drove it around for an hour to make sure the light wouldn't come back on which is a great way to waste my gas. I got into my car to finally drive it home and I did not even leave the parking lot and the engine light turns on again. It almost seems like they are just clearing the code and hoping it doesn't come back. This situation has happened 4 different times and especially with the distance, it is very stressful. When I told them that the light came back on, they told me I need to leave it for a week for them to work on it some more. So much time has been wasted and they don't seem to care at all. How do they expect me to go without my vehicle for a week which I need to get to work, university, grocery store, etc?? I got into a serious T-bone accident which is why I had to purchase a new vehicle in the first place. The last thing I wanted was for my new car to be a complete waste and hassle. This experience has been very disappointing especially since John and Dexter were so great with the purchasing process. The engine light is still on and I have to find a week where I am able to leave it there. It's almost May and I purchased the vehicle in February. Seems like they are taking advantage of the fact I've been calm and polite about the whole situation.

frank atkinson

Barbara was fantastic answered all my questions and made me feel very comfortable with my purchase of my SRT. For sure ask for her and you wont be disappointed. Everything came together on time and for a fair price.

Adi Azarov

Best deal and very professional

Cate O'Reilly

Great service!

derek mccluskey

Complete scam artists!!! I was told on the phone they needed a $500 deposit to do a credit app over the phone. I sent the deposit and started looking at trucks, one came up that I was interested in but things just didn't turn out. When I asked to get my deposit back i was told I needed to talk to the sales manager Ahmed. I have no idea how this guy is in management, he was rude and argued telling me that I had bought a truck through them. There was no bill of sale signed or anything, he then proceeded to threaten me by telling me he will have his legal department handle this. As a first time new truck buyer this was pretty scary. I had my dad call and Ahmed continued to be ignorant and argue. Once my dad told them he had spoke with omvic the tune changed, and 10 minutes later he called to tell me I was getting my deposit back. No apology at all. I wouldn't recommend these guys to my worst enemy, complete nightmare!! Avoid at all costs!!!

Mark Williams

Bought a jeep

Jane Lee

I visited to change engin oil and snow tires. The service centre employee needs to back to kindergarten what the points make people mad. Kept lying, late service, unsecured safety, unprofessional. He said I have to come back after running 100km to check the snow tires are installed properly or not. Are they testing my life? I am really worried about driving now. Who installed the snow tires? This is not the first time to change tires in my life. No one said the scary sentence to me after changing tires. What is going to happen if the tires fall off while driving?

Lindy Whyte

Friendly and knowledgeable service staff helped me right away and solved my problem quickly.

Sabrina Green

I would highly recommend dealing with Khurram Rehman in sales. He recently sold me my new jeep and I could not be happier. I came from out of town, and he was very accommodating throughout the whole process. Thanks Khurram!

Josephine Magsilao

Been going there for the past 3-4 years. Fadel(Fido) is amazing. Very helpful.

Pauline Mizzi

It was wonderful dealing with Andrew and Big John on their assistance with the purchase of our Ram Truck. I would highly recommend Roadsport Chrysler -- 2851 Eglinton Ave East as the place to be when purchasing your next vehicle...... Pauline & John

Carol R.

Excellent service, good communication and my truck was ready when promised. Warren was great to deal with.

Chadi Abedalrazek

I booked an appointment since two weeks. I took my day off then I found out no appointment for me in the system. Disappointed staff

Bob Temple

Great front desk

Yuriy Balko

came to get second key to my vehicle, $90 dollars later, I got to my vehicle and ket don't work. Got back and they want another 65 for programming . Big disappointment. After taking to the manager.

bradley sinclair

Excellent

Travis P

I came here after getting a cold call from Leon. I had a lot of negative equity in my current vehicle and although we didn't come to a deal, I was impressed with what he could come up with. Persistent but not pushy. A good salesman to visit!

Patricia Plant

I've been going to the Roadsport dealership service department for almost ten years now. Their service although a little on the pricy side is extremely professional and very informative. They care really about their customers and their customers vehicles. They'll also go out of their way to help you when you need it. I've never had this kind of service anywhere and we've had many different vehicles and many different mechanics over the years prior to going to Roadsport. I'm really glad to have them in my corner, I really value and trust their expert opinion.

Dave McMillan

Just bought my first pickup truck and the experience was fantastic from when I arrived on my first visit until the day of picking up my new vehicle. Special thanks to Barbara in sales for making it happen. She was great to deal with, negotiated fairly and quickly, and was very helpful familiarizing me with my new vehicle before driving home. Thanks again to Barbara and Roadsport Chrysler!