Reviews of Kings Auto (Car Concessionaire)

Riche Quan

absolute a scam, don’t trust their words. I lost unnecessary 1000 dollars buying cars from them.

Jason Thang

Purchased a car from these guys back in August. When I bought the car the salesman promised me the car would have 2 smartkeys. When I picked up the car, they said they couldn't find the second key. They said they would take care of it. A couple weeks later they called me to come in as they had a Key "made". They made me Pay $100 cash for the second original key. I double verified the key was part of the original pair using the Toyota Diagnostic software. SCAMMERS

Honey Mangat

Joe was very helpful.

Shellz H

Recently bought a jeep patriot. Recived it in good condition and the customer service is great. They're really here to help you get the best vehicle and service you can receive.I'd recommend them to anyone.

sahil soni

Highly recommend anyone looking for a vehicle to come to Kings Auto! Cameron was awesome, he got me the car I wanted even without good credit, prompt service and a pleasant experience. A+++

Farhad Ebrahimi

The guys lied on the condition of a vehicle and was very unprofessional and dishonest. Definitely not recommending this to other folks.

JONNY GREEK'O

We bought a 2012 Dodge Journey RT Ralph told me to drive it for a week and if anything goes wrong bring it back we will take care of it, that's what I did I took it back the right front shock was making a noise, right away Ralph took me to his mechanic and had it fixed the same day hasle free, thank's to Kat our salesperson and to Ralph for his honesty, buy with convenience I definitely recommend this dealership.

Melvin Sembran-Simon

At King's auto Ltd. i was given the best service i had ever received. Any issues that arose were met with quick solutions from both Joe and Kat. I'd recommend their dealership to anyone looking for the best of service in the most timely of manners

Wednesdai

They didn't do anything to fix my car before they gave it to me. I witnessed someone else have the same problem. They refuse to do anything claiming its my wear and tear.

Diana Schwalb

These folks aren't happy until the customer is. I came back after a few months with a tire problem and they took care of it right away. They go the extra mile for you and offer a full range of products. Love that they have variety of makes and ages of cars. I consider them a class act and would recommend them unreservedly.

Kenshiro_199X

Great place for cars trucks or vans will definitely be back again

Tanvir Haque

Very expensive and they take advantage of people's situations

jimmy chien

Thank you for great service & easy finance. I’m very happy with my purchase will recommend to my family and friends.

Zlatko Zahirović

It's hard to describe just how bad the customer service is here, but I'll summarize it in saying that they are incredibly pushy and immediately want to know when you are buying the car, even though you haven't even made a decision as to whether or not that is the right vehicle for you. Within the first two interactions the first questions were "when are you going to buy the car". Absolutely ridiculous and I would never recommend a place like this.

Sheldon Universe

The dealer made sure to help us make our decision with the utmost certainty. Their sales staff are knowledgeable, informative, trustworthy, and they go above and beyond to make sure you feel good about your purchase. Highly recommend.

The Motivator

I've been going here for years and I have never been disappointed. I purchased a Buick Century from here and it is my favourite car to date. Drives like a cloud. Thank you, King's Auto. You have my loyalty.

真真

I went and got wonderful service and had a great expirence getting apporoved for a car loan. Visted other dealerships but the customer service was the best here as they were looking out for my best interest.

Danny Drums

Great!

Travis Snider

Great deals, great people, got me into my new truck quickly but made sure everything was done just right went above and beyond .

abdul rafiq

Bought my first car here and I must say I am very happy with my purchase. Thank you Joe for quick service and great advice!

Jen Lee

Joe Hanna was our guy who got us into our amazing new (used) Veloster Turbo. He is super friendly, super helpful and is really good at what he does. He will do all that he can to get you the best deal possible, and you'll drive away knowing you were taken care of by the best. 10 out of 10, I recommend King's Auto to anyone looking to buy a used car to come here first! I can only speak for my car and experience but the car was in excellent condition, and they make sure to get all testing and repairs done before you drive it off the lot. Really pleased they had my dream car in stock. Thank you King’s Auto!!!

Barry DeGrechie

The best car dealership I've ever dealt with. Daniel was very polite .. knowledgeable and never pushy .. He Bent over backwards to appease me .. and insisted on paying for a accomodation for me as I had driven 5 hours from Sudbury to purchase a vehicle that caught my eye on Kings Auto Internet Site. WOW ! ..now that's customer service !! So I take my vehicle to the gas station to fill it up for my son to take home for me .. I look down at the gas gauge .. another pleasant surprise ..it reads FULL ...I cannot recommend Kings Auto Ltd enough !! Thank You so much .... Barry

531 Kinder

Danny took care of me so well when buying my first car! He made sure I got everything I needed and more. Made sure the car was up to date on everything personally before handing it over, wasn't pushy at all and was so patient with all my questions and back and forth about everything! I would definitely recommend them! Thanks to them I'm zooming around in a very nice, reliable baby. Definitely check them out!

Robert Barbisan

Our first time experience with Kings Auto was very good. We were from out of town and Daniel was very accommodating with service, information, and scheduling our visit. He was also very accessible with questions we had after the purchase. The car was as described in the ad and had some additional features that were a nice bonus. The price was reasonable for what we got. The quality of the cars on the lot appeared to be very good. We are very happy with our purchase and would come back again for our next purchase. Thank you!

sameer aleliwi

Great service, meet the expectations and more. Thank you guys

Darryl Mitchell

bought a car yr and a half ago they gave a warranty my engine went and nothing was covered under my warranty never buying for them again

Ahmedraza Raza

Some amazing customer and wonderful staff! Thank you for helping me purchase my first vehicle! I’d definitely recommend this place. Easy at home application & approval made it so much easier for me. Thank you once again

CHRISTOPHER INGRAM-REID

Kings auto is a very good car dealership, providing quality used cars and friendly customer service. Most importantly for me is they were willing to be honest. I would definitely recommend this dealership to friends and family. Props to Joe and Kat for going the extra distance to get the deal done.

Zonelle Woodward

First lesson in customer service...don't lie to the customer.. just be honest from the start.. or retrain your staff

Jay Shah

The customer service is great, Kat is very helpful and joe is knowledgeable. Got a deal of lifetime. Really appreciate it :)

John Wares

They straight up lied about condition of vehicle . I asked Daniel Hanna if there were any scratches, dents or rust and he said"no, nothing major it's a used vehicle" I drive almost two hours only to be disappointed because he lied. Covered in scratches the length of the van down both sides. They did not refund full deposit. Will not recommend this company for anyone to purchase a vehile.

vini kumi

Ohhhh man..... I have never had such horrible and funny experience in my life. The sales person expect you to negotiate the car prize before you even take the test drive, and he makes sure if you drive you better buy the car hahahaha.... and from past 3 days I was testing kia optima all around the dealer so he was expecting not to take any test drive and just negotiate the prize and done.. hahahahaha.. lol I am pretty sure there must be something with their cars... BEWARE PEOPLE..

ADANNA GIDEON

Didnt expect it to be that easy. Super happy with the buy.

Mary Benadict

I highly recommend anyone looking for a vehicle to come to Kings Auto. All the staff were extremely friendly, delivering exceptional customer service and a pleasant experience altogether. Cam was amazing and got my family and I the perfect vehicle we were looking for at the best price and most importantly in a condition that was beyond excellent. Cam is very great at what he does and served in my family’s best interests throughout the entire deal. I am a very picky person as I at least reject over 1,000 items before settling for the best. With Kings Auto, I was immediately impressed in finding the type of vehicle I wanted and thanks to Cam I was driving my new (used) vehicle in no time!

Arjun Sharma

Been here twice, once for myself, and once for my mom and both times we walked away very pleased. Daniel and his staff helped us through everything and were always available whenever we needed them. Thank you guys, we appreciate everything and we will definately come back for our next car.

Johnny Rahman

One of the strangest interaction I have ever experienced. Two of us went to their dealer to buy a Mercedes C350. Called ahead of time and booked an appointment with Daniel Hanna. When we went there punctually, he was leaving the dealership. He saw us and stopped to greet us. We informed him of our appointment and the car we came to see. Infront of the office there were 2 bicycles, with no lock in Scarborough. He informs us that the 2 guys with bicycles just came in 10 mins ago and made an offer for the car and going through financing. (oldest trick in the book). I am good judge of character and body language, I could see right through that he was lying. Then, he said he will see what he can do (this is 2 mins in the conversation). Within another 2 mins he comes out of the office and said he had good news and that the financing did not go through. The car is available for purchasing. The 2 guys that were denied came out of the office and I asked them if they did make an offer on the Mercedes, they said No. Infact they were test driving a Hyundai. Again Daniel is lying. Daniel takes us to the office where there was another lady name Cathy?? She is sitting and we are standing including Daniel Hanna. He asks if we are going to but the car. I am baffled by the question, answer with an yes! I am here to buy a car. I am not sure if he thought I was not being serious, perhaps it was my covid 19 mask. He asked again. I said I would like to test drive the car. He wants to know if I test drive the car and the car drives well, if I would buy the car. The question did not make sense, so I said I want to test the drive car and if I like the the way it rides to my satisfactory I would buy the car. He asked the same question again, which really started to annoy me. At which point I said either he lets me test drive it or I will go else where. At this point Cathy? Seeing the frustration tells Daniel to take me to his nest. So we go to his desk. He said the price is non negotiable and if is would by the car. After clarifying that I would buy the car if I like the test drive. So he gets the key and said only one can test drive, he has to be on the back seat. Ok! He takes the car out of his drity parking lot, parks the car on downhill facing opposite direction to where we were going. I don't know the area, because I am from London. We get in the car. He did not bother showing anything in the car like many salesman do which is a good practice. No big deal. So he instructs me to go though a construction zone with heavy traffic, going about 0 to 40km/h. Car had major suspension issues with one of bearing making noise. 5 mins in the ride he asks me when I am picking up the car. I said there are suspension issues in the car. He tells me if there is issues , safety inspection should fix the problem. He asks would I buy the car. I asked if he could hear the bearing noise, he said he does not hear any noise. Either he is lying or cannot hear very well because it was loud enough to drive one nuts. He is trying to make me feel guilty saying it's my loss. We finish the test drive which did not over 50km/h speed. Mr Daniel Hanna, it seems you have been in the business for a while. Do not let your ego get the best of you. Keep good habits in practice, like smiling, offering customer a seat, a drink, showing them the car in detail. Keep bad habits in check, like asking about their credit before even showing the car or taking about money before test driving. Asking people if they are here to buy a car. Not everyone is the same, with some people this kind of idiotic behavior is ok. But people like myself who drove 200k to go to dealership, this does not fly. You may get tired of failing deals but you cannot let that change the way you treat your potential customers or customers. Stop lying to people like it's a normal thing to do because it is not normal. In last 5 years I have purchased 4 cars, this is the worst dealership or person I have dealt with. By the way lots of fake positive reviews, example Danny Drum is Daniel Hanna.

Mhamed Rezali

Great Cars, Great People, World Class Customer Service

K Cunningham

Excellent service from inquiring on a vehicle by phone, taking the vehicle for a test drive to showing vehicle features, and quickly arranging a great financing rate. Very pleased with the price. The vehicle was meticulously detailed and ready when they said it would be. Very knowledgeable and professional. This place takes pride in providing excellent customer service. No pressure sales. Definately recommend and would buy another vehicle again from this place.

Ranjith Dissanayake

Very friendly and professional people. Daniel was very help full. They have amazing vehicles at very reasonable prices. Will always recommend this dealership to anybody at anytime.

Rex Maan

Highly recommend anyone looking for a vehicle to come to Kings Auto! Joe was awesome, he got me the car I wanted even without good credit, prompt service and a pleasant experience. A+++

Sally Chen

Really friendly staff, they made my buying experience very fast and easy. Thank you for my new car

Trevor Desjardins

great selection of vehicles, and Sales Manager was able to help me purchase a car where i couldn't in other dealerships.....

Osayuki Ogbemudia

Great experience and great people helping you out. I dealt with Kat and she was great. Got me the vehicle that i wanted and the vehicle was ready the next day.