Reviews of Progressive Auto Sales Sarnia Inc (Car Concessionaire)

Joshua Andrew

I've had my car for about 2.5 years now, I've put around 12,000km's on it in that time. About 6 weeks after buying it, it was making a terrible squealing noise whenever I was in reverse. Took it in to the Progressive shop, and the mechanic said "oh, all Mazda SUV's do that, the car was built too heavy for the back axle". Took it to the Mazda dealership a couple weeks later, was told my car didn't have any brakes on the rear wheels, the pads were gone and the brake drums were corroded and the car should have never passed a safety. On top of that, they noted there was an engine oil leak, 3 unfixed recalls (2 were for the airbags), a clogged oil filter, a ripped coolant hose, loose bearings in the air compressor, and my tires were about the explode they were so old (I was told by Progressive salesman the tires were in "great" shape, it was something I specifically asked about). There was also an unnatural corrosion pattern happening on the tailgate, and it took 3 months to get a claim filed with the Rust and Paint protection plan Progressive threw onto my car payment to fix it. It was my first time buying a car, and just assumed given the reputation Progressive had they wouldn't be selling such an out of shape car without an "As Is" sticker on it. Now after 2.5 years, the driveshaft broke disabling my AWD, there was some electrical circuitry corrosion which disabled my power tailgate and blindspot monitors, none of the power outlets in the vehicle work, and the transmission's 5th gear has stopped working so there's an outrageous engine shudder whenever I drive between 40-70km. The car now costs more to fix than it is worth, and it's not even paid off yet and it basically has no resale value because of everything wrong with it. It was my first car, told them what I needed in a vehicle and they suggested this one, and it has now turned into the biggest regret of my life. They value quantity over quality, and the secretary was very optimistic the lot manager and salesman would help me out, and they never returned any phone calls in the first couple months of having the car when I first started having issues. If you do buy a vehicle through them, buy any and all extended warranties they offer you, you will definitely need them when your car craps out on you after less than 3 years. :(

GLORIA GOMES

Really bad customer service, I found the person rude and felt as off they just decide by looking at people, this was my first experience within 1 yr in Canada that I had such a bad service and for sure not going to buy a car from them.

Shannon

Bought my first car here with little hassle. A few things have gone wrong with the car since purchasing last month. Like the check engine light has came on (a computer issue with the engine covered under my warranty thank goodness.) and had issues getting the licence plate screwed onto the back of the car.. but I feel confident with my purchase of a 2010 Mazda5. Thank you Kris at Progressive :)

Terri Willshire

Very friendly staff. Nice vehicles and great selection. They will work with you. The people in the garage are awesome too!! Have bought 2 vehicles from there and have recommended others and others i have recommended to have bought from here too. Great place all the way around. Highly recommend!!

Sherrin Lovell

If you are in need of another vehicle, then I would recommend Progressive Auto Sales in Sarnia with as high a rating as possible. The entire process was easy, communication was excellent, couldn't have asked for more friendly staff and Kris and Peter (sales personal) were super to deal with. Thank you again for a great experience all was done and ready for pickup right as promised.

Sheryl Crawley

Friendly staff nice cars and they will work with you

Daryl Amundson

Truly great service. They don't harass you when you browse the lot; they let the cars sell themselves. Once you are ready to look at a car, they are friendly, helpful and patient. They go the extra mile to get you the car you want and make you feel comfortable. If there is a problem with the vehicle within the warranty period, they fix it. Always a rotating selection of vehicles. A hassle-free car buying experience.

akbari68

Vehicles are way over priced........

Val Black

This is our second purchase from Progressive. Our first used car has been awesome. Progressive has been efficient in all servicing. We have had no issues with this car. Our second vehicle is a hatchback.....and we are confident that our choice is a good one. One thing we are sure of...is that if we do experience any problems the Progressive team will be there to make it right. It's been a great experience.

Debra Schram

Had a nice selection of vehicles

Courtney Mann-Brush

I would NEVER recommend this company to anyone. Poor customer service and overpriced vehicles. Got a vehicle from here and have had nothing but problems and they are telling me I'm 2 months behind on payments but they are paid on the same day we very time with proof so they are f**king my credit scores core trap you into the contract.

Tom Klaasen

Not real negotiation type dealer, they feel they price they post is the the price you should pay, that's nice , but they have lost deals ( at least with me) a couple times over $1000, with that said did buy an X5, close to two years ago, got an old fashion on it , and loved every minute of it . Over all a good place in the world of dealer's

Lost

Good place

Kevin Lewis

I had a fantastic experience @ PAS. I dealt with Steve via email, txt and phone because I was 6 hours away in Sudbury. Steve made everything very easy, everything was ready when I arrived. When I arrived all the staff was very friendly and continued the theme of great customer service that Steve started. Thank you very PAS, I'm very happy.

STEVE YORKE

Horrible company bad extremely bad customer service wouldn’t recommend this company to anyone in sarnia or outside the area would rather buy anywhere else then here no heart evil company that has no heart or soul to it NEVER BUY FROM HERE!!!!!!!!!!!

Tim Newby

Right off recoverys

Kayla CORBETT

I heard good feedback about Patrick at Progressive so i applied. we unfortunately could not make the time work to speak for about a week and i called today, he was off (no problem) but they passed me on to Bob and he was rude and not welcoming for a new customer. I will look else where for a vehicle.

caitlin wolfe

I worked with 2 guys from progressive auto Chris and Justin. They made my experience very easy and pleasant. I would recommend this place 100%. The atmosphere was great and customer service was prioritized! My future business will be with them. Even after everything was said and done they still called to thank me for my service. I absolutely love my new vehicle and everything ran Great!

Lynsi Taylor

If I could give zero stars I would. After visiting this location today to enquire about paying off my loan a year early... I discovered that it wouldn't save me a dime. Thanks Progressive.

Pierre Houle

Service department is first rate

Dawn Stilwell

Found a lovely 2017 VW Beetle on the lot on a Saturday just before close. Pat was awesome and let us test drive it and spent some time with us talking about the car even though he was no longer on the clock. Didn't get as much for my trade as I had hoped but that's the way it goes. During the sale, everyone was very nice and professional. The reason they didn't get five stars is because the front floor mats were missing; they didn't say anything about it and I didn't notice until I got home. I stopped back the next day to pick up the mats because I assumed they were just set aside from when the car was detailed, but I was then told that the car came in without the mats and that there was nothing they could do about it. Patrick did later offer me mats from another Beetle that came in, but they didn't quite match the car.... So, it turns out Weathertech car mats are built to form fit your car, are very durable and easy to clean, and though expensive, they are were still half the price of new Volkswagen mats from a dealer.

Chris Somes

Steve was sales ok not to enthusiastic. Bob was great very friendly knowledgeable worked with me well the girl at the front desk was rude and the comments are unacceptable almost wanted to go somewhere else dye to you Bob saved the sale. if you want repeat customer follow bobs lead. will update later still have to go back one more time. the biggest problem is don't judge a book by it's cover. today I have had to take my viechle in to have something's fixed today July 9/21. the lady at front desk was very helpful and polite thank you. this time there was no judgement and it was a very good visit so far. I went to the service and the gentleman at the front desk was very polite and informative. will update when I get my truck back.

Shine Autos

Great place friendly staff easy to work with, definitely recommend

Cathryn Kennedy

My sister got stuck on the other side of the US border headed into Canada, after many hours waiting for CAA she finally was brought to this auto shop. The staff were so helpful and extremely kind. Our vehicle was brought in after hours the night before but fixed by 9:00 am the next day. We couldn't be more greatful for the quality and care that this auto shop provided!

samantha santilli

What a great group of people to do business with! Everyone here is into making ur experience with them as easy as possible. Thanks guys!!!

Mr 90's Music lover (Ryan Mathews)

I really do not know what to say about progressive, In my opinion they kinda seem like wolves in sheeps clothing, the experience overall was pretty good, however we waited an extra week for brand new tires etc, and here we are not even a year and have had to call a tow truck twice and now have to buy 3 new tires tomorrow, not only that but there are faults in the electronics, the gas is leaking, and our car is a 2018 with only 40 000 kms on it when we got it, i think we were mislead as this was not the car we originally wanted, but the salesman made it sound so good, i think the car was made to look real nice but had a lot of underlying problems we were not told about, we totally regret buying from progressive, and therefore We cannot recommend them!!! We learned not to take a salesman at their word, and always do your own investigations!!

Jonny “English” Manning

Went to progressive auto to by a buy a VW golf as a second vehicle as we had already purchased our Nissan Pathfinder there the year before. We felt with Steve MacDonald for both sales and we are never disappointed. Go see Steve and tell him English Jon sent you and he will treat you well.

Tina Beth

Steve and Bob are absolutely amazing! Steve made the search for the perfect car so easy and was more than willing to address any issues I had with the look of it. Bob was amazing with the financial part making it stress free and fast. This duo is is very informative and have a great selection for every budget. They made shopping easier than deciding on what to make for dinner. I will never shop through anyone else again! Thank you so, so much for everything!!

Huron991

The team at Progressive Auto Sales are some of the best people in the auto business. They did not pressure us to buy and the car was detailed beautifully when we picked it up. We did have some previous credit issues and they were able to help us when other dealerships couldn't. Thanks Progressive!

Susan Van Boxmeer

I was just in there this morning to have my winter tires put on. Two staff members in the building while I was waiting to pay had no masks on, very upsetting as I live with someone who is very compromised. Will take my business where I will feel safe.

Rhonda Royer

Great customer service & deals on used cars. No wiggle room for buyers, but fair prices overall.

MyFriendsReptiles

All and all good sales people good service

Mehr Reen

Amazing experience and friendly staff. I got my first car and everything went so smooth. I would definitely recommend progressive to everyone looking out to buy a car ❤️ Thanks guys ????????

Amanda Brydges

We worked with Pete to buy a new to us truck. We felt comfortable and know that we got a great deal. Will definitely recommend Progressive to anyone looking for a new to them vehicle.

Richard Kelley

I had an issue with a particular salesman who's name I will not say. We purchased a vehicle from here with around 20,000 km on it so no issues with the actual car. They sell a rust and corrosion application that consists of a rubber undercoating and a wax application. We agreed that only the wax would be applied to the vehicle for a discount price and it would still include the warranty. Well when we got the car home I looked under the car and found they had applied the rubber undercoating as well. I called up the salesman who said give me a day to think about it and il call back. He never called back. When I called him back his compensation was to bring the vehicle back for a refund, give the money back for the rust protection but loose the warranty, or leave it how it is. Even though they PERMANENTLY DAMAGED the vehicle with something I didn't want on the vehicle there solution involved them loosing no money on this even though they royally screwed up. He blamed it on a miscommunication issue. He also did not know that you need both applications for the rust waranty to be valid so he also sold it to me under false information. This was the whole reason I bought the warranty. I even asked if I could get a discount on another vehicle because I'm currently looking for another vehicle . Again NOPE they want to loose nothing on there screw up THEY DONT CARE! Recently a deer struck the passenger side of the vehicle, after the body work was complete that side of the car had to be resprsyed for the rust waranty to be valid. I again spoke to the same salesman. I told him specifically that the right side of the car needs to be resprsyed he told me he noted it and everything is good to go. I dropped the keys off and went to work. Shortly after they opened I called them to confirm the details of why the vehicle was there. I spoke to a different salesman who said the other salesman wrote the LEFT SIDE is the side needing to be resprsyed. This salesman needs to pay more attention because that was 2 out of 2 times there was a "miscommunication" I really wanted a positive relationship with this delar. On top of this SUV I bought I'm currently in the market for a new truck. But when my vehicle is permanently damaged by something I didn't want applied when what we agreed upon wouldn't have even offered a waranty to it and no reasonable compensation is offered i will take my business elsewhere. I would have been happy with a little bit off a truck from there lot but unfortunately they didn't seem to want to make it right. Because of this you lost a second sale and any sale to my family in the future

Chris Hansen

Pleasant employees for the most part and they are willing to let you try lots of vehicles before you buy. They did mislead me about the "ready" condition of the vehicle though. They told me new brakes were installed when I drove it off the lot and then 4 months later I had to replace every brake and rotor to the tune of about $1200.

Craig Saunders

Friendly staff amazing price and amazing customer service

Randy Turner

Great customer service

Jim B

They will not negotiate with you on the price! The people are knowledgeable and will let you take the cars out for a test drive. Most of the cars need work but they will fix it before they hand it to you if you tell them of the problem first.

Laurianne Doucette

Very welcoming and not overbearing with the sales pitches. My husband and I perused the lot, found a few cars of interest, gave the list to a gentleman by the name of Steve. We test drove the cars and decided on one we really liked, and we were able to take it home within a week. The whole process was painless and actually quite enjoyable. They were friendly and wonderful to deal with. A big thank you to the Progressive team!

Kris D

Great dealership, staff, pricing, service and selection!

Henry Zhang

They are very awesome, friendly and taking good care of everything for you. Brought an Audi A4 here and now has been a year, the car still drive without any issue! It is not only the first time I made purchase at dealer but also the best experience ever:) Thank you Kris and Bob, you guys are the best. I highly recommended this dealership :)

Rachael Teams

The people that work here are extremely kind

Tammy LockWood

Great place great service

Jennifer Griffin

Awesome!!!!

Meli Grace

I am located out of town and called to take a look at a RAM 1500 eco diesel on their lot. I made an appointment for that afternoon to take it for a test drive. When I arrived, Pete was assisting me. They evaluated my trade in while I was out for a test drive. Upon returning, we ran some numbers, Pete answered all my questions and addressed a concern that I had in regards to a detail on the car fax. He went out of his way to contact the dealership in which it was serviced to inquire about it. I was satisfied with the response. They gave me a fair trade in value for my van and the truck was price appropriately. I agreed to go ahead and purchase the truck. There was a minor hiccup with transferring ownership beyond their control however, it was communicated clearly and dealt with promptly the following business day. I was very happy with their customer service and friendly staff. If your in the market for a vehicle be sure to check out Progressive Auto Sales!

Madeline Neely

Very impressed with progressive! I am very happy with my new car, went from a 2003 civic to a 2019 Mitsubishi Outlander and I love it! Steve and Bob were very friendly and easy to talk with. They walked me through all the details and the best warranties I should be looking at. Overall very good experience!

Jonathon Walker

this delarship sells nice vechiles and kris is a great sales man he treats his coustomer's right I say if you are looking to buy a vechile check out there website or take a drive around the lot and make sure to ask for Chris if you want to buy a vechile.just hope the vechile you buy does not need much work because if you do it will be a thew days for the service department to safety and e test it.

John Deblock

Great service

Brandon

I sold my corolla through progressive as I am upgrading to a newer car. Kris reached out to me and we made a deal and I brought it down to them from London. It was a pleasure dealing with Kris, Fast responses and couldn’t of been easier to sell it to them, was only a few mins once I got to the dealership. Would gladly do business with kris again. Thanks!

Adam G

Being in the market for a vehicle I gave them a call and spoke to a gentleman by the name of Bob. He seemed courteous and knowledgeable, while at the same time mentioning that the prices of their vehicles are firm and I should save myself the trip (over an hour drive) if I was not going to be paying listed price. Ultimately I did not move forward with the purchse due to a separate issue, however did notice that the price of the vehicle which I was interested in, has since been reduced from $25,995 to $24,995, which means that they have wiggle room. Bottom line; even if they tell you otherwise, make an effort in negotiating a better price.

Casey Blackbird

They said "We will work with you.." Well that didn't happen. They didn't make a sale today.

Kevin Bell

If you're looking for a vehicle i would highly recommend going to Progressive. The staff there are very helpful and friendly. Pat Turvey helped us find the right vehicle. He wasn't aggressive or pushy in any way. Justin Campbell went above and beyond to get us the financing we wanted. I can't thank him enough for that. Thanks for everything Progressive.

Belayn Abi

My experience with Progressive Auto Sales was amazing Steve and Justin are professionals. They answered all my questions excellent service. They delivered my vehicle on time clean as promised. I would recommend anyone who is look to buy a vehicle check Progressive Auto Sales first. Thank you guys ????

hans roos

Fantastic fast service from Justen Campbell we now have a great car ,my complements to Progressive,our car had suffered a near fatal breakdown and we only have one car ,your salesperson expedited our sale and we had a fast delivery, well done Justen. Thanks

Chopper's Drywall Braet

Great service with a fair price

Anita Vickers

Great dealing with Bob and Pete! Walked me through every step of the way. Car is amazing and I was treated so well. I highly recommend Progressive. The gentlemen went above and beyond in making sure everything I needed was taken care of.

John Pinch

Great inventory. Great friendly staff. Highly recommend.

O A

Just purchased a 2018 Infiniti Q50 from Pat and Bob. I love the vehicle and I got a killer deal! Thank you so much! I highly recommend!!

Sandy Brown

Wonderful service. Thank you for taking the time to help me get my new car.

Brad Webster

Purchased a car from Progressive. Great team, no pressure sales. Great experience all around. Highly recommended.

Stephanie Hawke

Great, fast service!!

Heather Olinski

I bought a 2019 Nissan Rogue SV AWD. I am very happy with my new car. Thanks Steve for making my experience so easy. If you are looking for a honest person with great integrity, call Steve at Progressive!

elmer stanley

test drove vehicle.they recommended we have it looked at for safety.made the appointment at recommended garage ,next day .would not take a deposit for 24 hours but at 5:00pm received call they had sold car .would not recommend this business to anyone they appear to be helpful but are very underhanded.

max zangolli

Excellent service department with friendly and knowledgeable staff. A great selection of used vehicles with very competitive prices. Sales people are not the most sociable.

Syls M

I bought my first from them when I came to Sarnia, and have all my repairs done at their Service Centre. They are a wonderful group of people; very caring, very pleasant. I wouldn't take my car anywhere else.

Deanna J

Got my drive clean really fast! Great service!

Doug Carter

I would walk before buying another vehicle from Progressive. Paid for a carfax, then was told there wasn't one available. They kept my money anyway. Found out 2 months later that the vehicle was from Quebec and had been in an accident. NO CARFAX ... was obviously BULLSHIT. Would not have bought the car if I had known that. STAY AWAY !

Gerald Beaushaw

Bought a Dodge Journey. It was junk.they had no problem exchanging it after giving me $2000 less than what I paid for it.I owned it for 3 days.Then sold me a truck that had been in an accident but didn't disclose this information to me.I called and was told that the salesman would have told me.....so now I'm a liar.

Tim Heersma

We arranged a purchase of a 2005 Toyota Matrix for our daughter for school. The purchase was fast and friendly and the maintenance is speedy and courteous and we now have all our maintenance on our vehicles as well. I would recommend Progressive to anyone needing a vehicle or maintenance.

Carol Fraser

Personable quick service. Follow up maintenance sevice can be backed yp and slow.

Pete Booth

good service great people

David Parisio

Recently financed a car from progressive. I purchased a warranty as well with the vehicle which seems to be a complete waste of $1000.00 dollars, not to mention I’ve only owned the vehicle for 2 months, put maybe 1500 km on the vehicle. Vehicle was sold with broken drivers side mirror controls, Rear view camera broken, and the third tail light was leaking water into the vehicle. I also had to take the vehicle to another mechanic to have the ball joint reseated as progressives mechanic was satisfied with the ball joint not being seated properly. I’ve also had to pay to have the front and rear differential fluid changed which needed to be done as soon as I purchased the vehicle. So from the diff fluid and the leaking tail light I’m already almost $600.00 out of pocket. As none of that was covered by the warranty. Only another Almost 5 years to go on my contract. Woohoo! ???? If I could give zero stars I would.

Kevin Stanley

Excellent service . Sold us a beautiful car. Very happy with there service

Brena Vickers

This was my first time buying a car and Pete and Bob made the experience so fantastic, they were so friendly and helped with all the little details to make sure my first car buying experience was perfect. They even worked with my mom to get her a new car so we could pick up on the same day! Definitely an incredible car buying experience and will be returning for any future cars!

michelle lee

Pat is "THE MAN"!!! Super nice guy that was very informative about every question I threw at him. Everyone was pleasant, the dealership was spotless (yes I look for that) and I got EXACTLY what I purchased... a kickass vehicle, extended warranty, and new tinted windows...they even washed my old plates before putting them on. This place (PAT THE MAN) was so awesome im coming back next week to look for another car for my daughter and have recommended my son in law to go there to purchase as well. Definitely the best!!!

Danny Smith

In an out np dicker price do yet home work!

Laurie Breen

Best mechanics in town never feel cheated or ripped off knowledgable and friendly staff

Laura Costain

Got my car from here. Lots of selection. A little confusion amongst the staff as one had offered me a set of tires included in the price but when I came to pick up I was told too bad as the other staff member hadn't been told about our deal. Needed it that day so I had to take the loss.

Warren Bovard

Prices are what's posted on the vehicles, no hidden costs or pushy sales people to deal with. Totally unique experience overall.

Travis Lane

I drove away with a lil mazda over a year ago. Con: will not negotiate price. Pro: they fixed the brakes and tires and such for the safety. Pro: with my credit they were able to find a finance company for me. It has been a solid car, have replaced the rear brake pads and a few oil changes all done through friends. put on a bunch of miles and am going strong. Overall the pricing was a smidgen to high, but I walked in and drove out when I needed it. Thankyou

Johnny Ismail

Great service. Kris is great to deal with!

Jason Allen

Steve was great. No pressure and patient.

Shelley Ouimet

Great experience. Pat was very helpful and they fixed everything on my vehicle that I requested. They went above & beyond

Pattycake Adamson

Hubby and I really needed a new car, mine had died at a funeral home. A very difficult day to say the lease. We had been to visit car three times. Loved the car, but Pat (who is wonerful)i would not test drive a car there(we have live in Sarnia and we are 57 and .58,,,,it was a tense situation) pat insisted on coming, even though they had our id. Didnt leave a great taste in our mouths. Although, we went into your store for the second time, bound an determined to get this car Hubby and I requested to test drive a car. Pat, a great guy came with us. Then when we returned he just stood there, waiting to see if we put a an offer in, we said, not likely and left.hubby and I wanted to chat in private. Sincerely Patty Adamson Patty Needless to say i chose a different var dealershipnro

Sarah Lewis

I have gone to progressive many years now! I just recently purchased my third vehicle from progressive sarnia! I have nothing bad to comment! The team there are very patient and respectful! My past two purchases have been through Pete and he has been amazing! This time I worked with Steve and another amazing job! All around good customer service! Thank you again sarnia progressive!

Candace Kemsley

Purchased both my vehicles here. Top notch !!

Emileys music

Steve from progressive amazing. Picked us up made things easy to get a car. Had it ready and plated apon my request so happy and glad that to deal with him. Very flexible and found a vehicle in my price range that best suits my family could not be happier thank you progressive! Best canada day weekend ever! So glad we called you! If you need a vehicle highly recommend progressive!

Mike Studzinski

Was asking about a vehicle and was requesting about a certain truck but the sales man was very rude. Most definetly will not be buying from here.

6194oki

Great service dept.

Josh Newton

"UNREAL! WORST DEALERSHIP I'VE EVER DEALT WITH OR HEARD OF!!!" - Josh n First off. I bought a vehicle in May of 2017. I traveled 4 hours and I told the dealership I had to travel this far? I asked the salesman if the car was fully detailed and all fluids topped up etc? After 1 week of driving car I noticed wheel shaking and brakes screaming when applied. I called them. They said give it time thats all it may be a hard spot in the rotors? I said ok? Wait two weeks it gets worse. I call them and tell them it needs to be looked at and they tell me to bring it to a garage. I do and find out the rotors are warped. I tell them this they tell me they can't do anything I have to deal with the place they got the aftermarket rotors from???? I don't get to use my new/used car for over a month and a half with no compensation from Progressive Auto Sales and no help??? THEN!!! 2 months later I get them they go on and I'm still having the same problems I ask someone at progressive auto sales what I'm supposed to do? They tell me it's out of there hands now it's not a Chrysler part? WOW!!! REALLY PROGRESSIVE AUTO SALES??? Now another 2 months later. My car starts to overheat? I look in Coolant bottle. BONE!!! DRY AND I take it in to a real dealership in being a (Chrysler Dodge Jeep Ram dealership) They tell me the coolant has to be specific colour and it's the totally wrong colour of coolant basically baked on to plastic coolant bottle?> I call Progressive autosales to speak with Roger. He tells me they don't have any write up of mechanic checking Coolant fluids there for it's not there fault thats not part of the safety??? Excuse me you sell a car and don't make sure the proper fluids and all are in it??? THANKS PROGRESSIVE AUTO SALES AND ROGER!!!... I'll make sure I let absolutely everyone I know about my dealings with Progressive Auto Sales and Roger!!! STAY AWAY FROM THERE AND READ ALL THE OTHER BAD REVIEWS LIKE THIS ABOUT THEM... WOW!!!!!!!!!!! IS THE ONLY WORD I CAN THINK OF TO END THIS REVIEW..

Natalie Laine

I have had such a great experience at Progressive. Just purchased my second vehicle through them and Pat went out of his way to find the right car for me. He literally called me when it came of the truck because he KNEW what I was looking for. He got my interest lowered and then Justin went the extra mile in securing an even lower interest rate for me last minute . HIGHLY recomend Pat!!

John B

For the people that give this place a bad review because they don’t haggle. When I bought my 2 trucks there the same truck at Lambton ford was 5k more with 10000 more Km’s. so Lambton might have haggled down 3k but it would have still been 2k to much. Progressive prices the vehicles where they have to sell them. They have a lot of employees. Huge selection, big overhead. Just look on there site at a vehicle. Then go to auto trader and look for same vehicle. I guarantee this place will be 3k cheaper. They make money by selling vehicles. Not storing them. Just my opinion.

Taylor Lynn

Had a great experience with Pat when buying my used VW, he was able to answer all my questions about the car I was buying and made the whole process very comfortable and easy. I am excited to show off my new vehicle!

Matt Hicks

The service department was fast and the staff was extremely friendly and helpful

Shawn Vennari

brought truck in for e-test. they used a screwdriver to open my bully locking fuel door and didn't bother to call me and ask for key. (replaced fuel cap)1-damaged the locking fuel door. 2- pick up truck to find a cracked windshield washer reservoir leaking like a sieve. called back and was told they know nothing about it. never offered to fix or replace. Very disgusted with customer service and do not recommend. UPDATE- Chris from sales contacted me and ended up resolving this issue for me with a cheque to repair the damages done. he was very helpful. my original 1 star review is now a 3 star review.

Kyle

Went in unsure of what I could afford, and left with a super affordable 2017 Elantra with under 60k km on the engine. If I could give higher than 5 stars I would. Thanks to Steve and the sales team for making this so easy! ????

Fred Merze

"NOBODY WALKS" YA RIGHT, JUST LIKE OTHERS SAID THEY SELL GARBAGE MIGHT AS WELL BUY FROM A PRIVATE SALE AND SAVE MONEY

Lorraine Duke

Wonderful service from start to finish. From purchasing a vehicle thru to regular maintenance.

Jeff W

Bought a used vehicle that turned out to be a complete nightmare (stranded a number of times within just 2 months after purchase) conveniently beyond the 2 week lemon policy. When brought to service center they were just guessing what the problem was, and added new parts without fixing any of the real problems. They put in a new battery but didn’t check the cords which connect to the battery that were horribly corroded. Was told I need a new Air Filter as mine was as bad as they’ve seen, just went to buy one myself for $20 and literally 2 minutes of my time to change it out and it wasn’t even dirty! I would never recommend anyone buying a vehicle from this dealer or using the service center based on my first hand experience, and stories from others who I know purchased vehicles here, all ended up dumping money into fix the vehicle soon after purchasing. Don’t spend your time or money here unless you have a lot of both to waste!

Ashley Granger

I wish I read the reviews on this company before purchasing a vehicle here. I have had many problems with my car and don"t appreciate being told before purchasing, that the vehicle had never been in an accident, only to find out after the purchase, that it had. I was going to look elsewhere for a car but after they ran my credit multiple times, basically ruining it, I had no choice other then to buy here.

Paul Hansmann

STAFF IS pretty GOOD, vehicles seem to be a lot higher priced than most dealers or PRIVATE sellers but since there inventory is so large and have close to every make model on the lot, it makes shopping for a car easier when your undecided on what you want.

Kevin Jantzi

Very happy with the people here very good not pushy at all did all my business with Justin for most part over the phone and when I showed up to test drive the jeep compass trail hawk it was sitting warming up ready to go right at this point this place for sure a 5 star justin went out of his way for some thing and he knows what things he went out of his way for I'm not going to go into full dealtails just no this place is a for sure

Roxanne Greenbird

Place was great, very friendly

Patrick Gadd

Great services great people

Lori Mcfarlane

Had to have work done on my car last week. The warranty covered everything and it was done sooner than expected! This is the 1st problem I've had with my car in the 3 years since I bought it there and I have gotten cars there before. The staff and service are great. I strongly recommend getting the Nationwide warranty even though it's pricey. All vehicles ultimately will have a problem at some point regardless of the make. I will by my next car from Progessive Auto. Their prices are fair and their staff know their stuff!

D S

Got my first car from Progressive, Pete is a great guy to deal with. Thanks ! Everybody there was nice, professional and humble. I highly recommend to buy it from them if you live in Sarnia or near by places. And it just took half hour to buy the first car haha, so quick it was.