Reviews of LaSalle Auto Centre (Car Concessionaire)

James Armstrong

Very comprehensive report on car, with pictures and full explanations. Very friendly staff.

Gabriella Z

I had the pleasure of meeting with this outstanding team. I was treated with respect and was provided with an amazing service. Thank you LaSalle team for the great experience!

Moises Landaeta

Very kind, polite and customer service driven personnel. I was positively impressed with this auto shop. Totally recommend it to anyone.

Sheelagh Williams

Service fantastic, not a long waiting time, very satisfied. Very pleasant staff. Thank you.

jerry reeves

Great service good used parts at great prices will be back!

Debra Tuckey

Caring, concerned and professional. Thank you. 1st time customer and new to the area. Im grateful.

Melanie Marhue

Great service !

Brittney Rose

Great customer service. They communicate well and get repairs done in a timely fashion! Would recommend them no problem to anyone who is looking for a good place to bring their vehicles.

Judy Tostik

Good work performed

Tom Croucher

Nice staff with quality work.

JoAnne Fraser

Updated March 08,19 I had services done again today my last post was 4 months ago , Today it was proven to me once again that LaSalle Auto Centre is without doubt the best service garage in the Sarnia Lambton Area. Not only are you treated with respect and well cared for but they go over and above to work with you on every aspect of your repair. Sending you an overview report showing all repairs needed, prioritize what is necessary immediately as to what can wait a little longer, so that you are not totally overwhelmed all at once. Shuttle services offered, Just couldn't ask for more. A great place overall. Fast efficient curtious clean, absolutely the only place to take your vehicle from the largest service to the oil change service, the best. Thanks once again LaSalle staff for making my day as painless as possible.

Steven Muir

Everyone at LaSalle is exceptional! Such a clean and excellent facility. Always happy when I visit here!

Bob M. (Bmer)

great service staff, good low mileage transmission at a great price!

Malcolm Gladweb

These people have the worst customer services they will try and take advantage of you, they're very unconsidered and it took zero time to explain the details to me rick and dave was completely disrespectful very unprofessional they are only in it for the money and they will get you for things that are very unnecessary I recommend not going here and going to a different place a more reliable and trustworthy place these people are not honest I'm sorry to say that I wasted my money and time I gave them a chance and in the end I'm very disappointed with my experience.

Teee Dot

I trust my car to Lasalle. They always take care of me and fit me in when possible. Friendly, efficient and priced well. My mom also comes to Lasalle and we would reccomend to anyone.

Jonas Eyford

Outstanding service

Jaison G.

High tech software. Highly skilled technicians. Pleasant, efficient customer service care. Sounds almost too good to be true, right? Well, it is true and La Salle Auto Centre is as good as it gets. I had my 60k maintenance performed there. And as a new arrival to the area, I am deeply impressed. These guys truly care about the customers they serve. Truly. I highly recommend!

Dorian Latawiec

Got the part I needed overnight.

Jacob Ristivojevic

The team at LeSalle is really something special. From the moment you walk in the door to drop drop your vehicle off to the moment you pick it up is very professional and done the right way. Corey, Rick & Dan will always make sure you're looked after and your vehicle is back on the road safely & when you need it. I would highly recommend bringing your vehicle here for any concern or maintenance.

Marian Banovsky

Rick, Cory and team are courteous, knowledgeable and extremely professional. They work quickly to get you and your wheels back on the road. They review the necessary repairs with you BEFORE the job starts and when completed send a detailed report for your records. Take the guesswork out of car repairs and trust your wheels to LaSalle Auto.

John Moyer

My Dad introduced me to LaSalle Auto Centre. They inspected my car and did an oil change. The service here is personalized and thoroughly explained. I live in Toronto but will be bringing my car to LaSalle for maintenance.

Steve N

I recently took my car into LaSalle Auto and was not satisfied with the work they performed. The problem still exits and it wasn't until a week or so later that they told me one of the parts they billed me for wasn't used and they would put a credit on my account. I will not be taking my vehicles back there in the future. In response to Rick's comments.....Yes you did issue me a cheque for the part you did not install, only after I was back to your shop to tell you that the headlight bulb you installed wasn't working as well! No credits were given for the bulb or the labour even though the problem still exists, so it obviously wasn't the bulb!

Kimberly Gledhill

LaSalle Auto has a great team! They explain things very well before the work is done. They have very knowledgeable staff and I'm always pleased with the work they do on my car.

Todd Kozlowski

Very polite, professional, loaner vehicle was clean and smoke free.

Dana Rache

Amazing customer service. Corey was very friendly and helpful. He explained everything to me in a way that I could understand and made sure I had the best service possible! I will be going back if my car needs more service.

Jeanne Gayle

Trust the staff, and confidence in the work they do.

Chris Courtis

The service and professionalism is way above par. Prices are very fair and never any concerns. The peace of mind in knowing the job was done right and the preventative awareness shows me why they are highly recommended!!!

Cathy D

Quality counts. This company exemplifies service. Great to be addressed by name upon entering.

Nefi Guerra

Awesome service

Lisa Isaac

LaSalle is always a pleasant experience and the staff genuinely want to see you happy. They're never pushy on services I don't need and the use of technology makes it really easy to see exactly what's going on with my car. Plus they keep the off season tires for a reasonable price, making my life much easier.

ROB ROWSELL

These guys are the real deal! Professional, courteous and knowledgeable. Love the team!

Ian Sheppard

Best shop in town. Corey, Rick and Dan and all of the staff are top notch.

Robert Kendall

Excellent service all round

Rob Shea

Nice to be able to communicate with mechanics so I know more and understand what's going on. All personal are very helpful.

Keith Lorantfy

Went in for a simple tire balance and rotation to eliminate some steering wheel shake at speed. They got me in quick, properly balanced my wheels and fixed the issue. My tire pressure sensors took longer than expected to reset and they followed up with me the next day to be sure everything was working properly. Great customer service.

tara chambers

I always get great service here! The shop is very clean, everyone I've dealt with who works here is friendly and helpful, my car is washed every time I visit, I've been fit in on a moment's notice, my repairs are fully explained to me before any work is done.....Long story short, it's worth the drive to Corunna!

Kathy Walker

Great

Brad Flood

Very friendly people

NANCY LISABETH

Very good

Anne Marie Anderson

Took our truck in due to cruise control would keep shutting off. We were told the cruise control button was wore out so they replaced it. We took the truck back with the same problem again, then was told the problem was in the steering wheel, so we had them fix it. So replacement of the cruise control buttons with labour cost us almost $300 and that wasn't even the problem so that was a waste of money that I won't get the back.By the time we were done with all the work, it cost us just shy of $2000. We spent 3hrs waiting for paperwork to be faxed over to be signed since we went through a finance company through the garage. We were told by the girl at the front that we had to stay and sign paperwork. I told her we had to go and would stop back tomorrow and sign it and she said well I will have to give you a loaner car then. We have spent alot of money at LaSalle's and this is how were treated. The only nice person in the place is Corey.

Michelle Fields

Amazing customer experience!! Very knowledgeable and helpful. Will definitely be going back!

Ali Taleb

Honestly the best place out there if I can rate them at 10 stars I would they have .. even tho they couldn’t fix my car because it had to go to the dealership Corey stayed in touch with me since I called him about the issue on my car these guys reallly took the time and effort to do Everything the can .. the explained the problem to every little detail .. sent me an email again just to have it on record.. that’s not All I explained that I didn’t feel comfortable with dealing with Mercedes so Corey went ahead contacted them and set everything up for me ... honestly there is no place better then this one I will definitely recommend this place to my family and friends .. plus they charged me less the quoted.....!! Thank you guys couldn’t say it enough thanks for ur honesty thanks for your help :)

Frederick Oliver

As I am from out of town, LaSalle was recommended to me by a coworker. The price quoted for the needed repairs was reasonable. The staff took the time to explain my options and how long it would be. Not only were the repairs completed early, the final bill was under the quotes price. Great service value!!

Yame Smith

Professional

Natalie Beer

Excellent, as always - thanks so much!

Tammy Leavoy

We have dealt with LaSalle for years and have always had great service. I usually book appt's., but yesterday I was able to just stop in and they accommodated me on the spot. Thank you again for the great service!

Tom Whitworth

Great people to deal with

Chantelle Davidson

Not all that friendly if your not car smart

Matthew Boucher

Best place in town. I have a rare vehicle and they have NEVER let me down!!!

Bruce Campbell

The team at LaSalle auto are amazing. I had baught a jeep from a unnamed dealership and had some saftey issues. Corey was awsome with helping me sort out the issues with my jeep and went as far as giving some direction as to how to go back on said unnamed dealer. They are honest, if some they did is wrong they are the first to admit it. I have never been able to trust a mechanic's shop in my life and LaSalle has earned it. They have gone above and beyond .

Pierre Desrochers

Had nail removed and repaired from a tire as well as tire rotation all in a quick and professional manner. To have them follow up with a phone call and a text weeks later to make sure the work was still in satisfactory condition was something I’ve never experienced from an Auto Shop! Now That’s attention to detail!! Thanks for follow up Rick, That is rare these days. I Would not hesitate to pass on to family and friends on my experience. Thanks again , Pierre

Kathryn Fleming

Worst service I have ever experienced. Would not recommend to anyone unless you're wanting your oil change to turn into thousands of dollars worth of work at every visit. I will never ever be back to this awful shop. Huge difference in how they treated myself vs. my husband or father who took the SAME vehicle in... clearly taking advantage of a woman. Steer clear of this place!

Luanne VanBeers

Great staff!

diana francis

Horrible customer service. I dont recommend unless you want further issues with your car....but hey they dont care if u dont come back. I am very disappointed.

Alex Santos

Chris and the team at LaSalle have provided us with excellent customer service. We depend on their expertise to get our customers vehicles quickly repaired and back on the road.

Mitch Black

I had been going to LaSalle Auto for about two years and initially was happy with their customer service. They always got my car in/out quickly, I got loaner cars when needed. Corey at the front desk was very friendly and accommodating I have no problem with him. My car was often done by the mechanic Dave who was great at explaining things to me. However, you pay for it. Knowing many people in the auto sales, and repair business, I had been advised I have been paying much too high of prices for the work that was being done. The latest example was some engine work on an intake valve that was "very urgent" that would run me around $2000 plus I would need break service and front tires replaced. I took my car to another recommended mechanic, and was informed the engine problem wasn't really a problem (that ended up fixing itself), and replacing my front tires for under $500 including the price of the tires. My breaks simply had build up on them and that was included in the work. So to summarize: the work Lasalle did was always good; I never had to go back because of error. I just know I was not getting the fairest prices and can no longer take my vehicle there.

Ali Sher Khan

Nothing but best ,professional and caring people thanks Corey you were great today .

Kelly Rogers

Over charge and will take advantage by "fixing" things that do not to be fixed or replaced. Do not send your Mother here alone. One star for appearance as always clean on the outside.

Kyla Greenbird

Fast and friendly service. No upselling and very helpful, there was a service another autoshop wanted to do and when i got second opinion only to find that i didnt need it done, so thank you LaSalle auto you saved me hundreds of dollars

Christopher Redmond

Always take good care of my car, only ppl in town I trust my car with

Christopher Michael Braun

Courteous and prompt service.

Betty Page

I always go to LaSalle Auto for services on my car. The staff always greet me by name. They do a thorough inspection of my vehicle each time I go and let me know when other service will need to be done, and provide pricing for upcoming service so there are no surprises. I will not go anywhere else, if I have a choice.

Ashley Penfound

Absolutely amazing place and very nice people...very knowledgeable. Definitely will be going back. Thank you for making me feel so comfortable :)

Hennie van den Berg

Exceptional Service during holiday period. We had family visiting for New Years, and their 2008 vehicle required serious attention. On Dec 30th I took the vehicle in, without a reservation. Corey and the team then did a comprehensive inspection, discussed the various repair options with us, and took on some major repair work with limited holiday working hours, getting the van ready (and washed!) for pickup on the morning of Jan 2nd. Outstanding service, and the van drives like a 2015 model now! Thank you all at Lasalle!

Pat Clifton

Great service as always

cwcb08

Tech swears I brought my car in with the steering wheel upside down prior to alignment, but I have photos from a week prior with it straight, won't fix it for me. Got my car back after safety with loose front lug nuts ( one fell off), also blamed me.. Edit: reply to your comment below, you have my contact information, if you want to make it right you can call me and do another alignment to align my steering wheel or give me my money back and I will go somewhere else. I was back after the service to try and get you to fix it properly but you said no. And to do a legal safety you need to remove wheels to check brakes ect.. your saying you didn't do it properly?

Cptn Gravelle

Good service

Nathan Core

Very transparent process and clear information regarding the vehicle. Willing to accommodate our timelines. Wasn't "cheap" by any means but did feel that I paid appropriately for the quality parts and labour. Thanks, -Nathan

Michael Glaab

Big shout out to Corey, CSR, for all his help and recommendations. Found the service to be top-notch and worthy of their CAA designation.

Eric Clarke

Wanted to share a quick note about an amazing experience dealing with Lasalle Auto and most specifically Corey. Was looking for a vehicle for my son and Corey was involved with a potential transaction and I just can't say enough how helpful and professional this gentleman was. He went way way beyond what was required and exceeded every expectation I could have had when seeking advice and professional help with items that I did not have any expertise in. He was truly kind and I just can't say enough about this place. Thanks Corey and Rick.

James Pugsley

I took my 2005 Corolla here to have an exhaust leak fixed. They replaced the pipe and put this white cement like "goo" on the exhaust they fixed. The exhaust started leaking again by the time i got home. I took it in again and they "FIXED" it. I returned to get the car and it was still leaking when i started it in the parking lot. They "FIXED" it again for the 3rd time. and again the exhaust leak returned. I took it too Muffler Man and they told me the pipe they installed was the wrong size pipe and the muffler had a hole in it. LaSalle is cheap and unprofessional.....

Jeff Gervais

I send all of my fleet to Lasalle Auto. The professionalism and courteousness displayed in their communication is beyond reproach. They prioritize to meet my needs. Summary reports on findings are extremely detailed with photos. I have never had an issue with any work they have performed. They send me a text followed by an email followed by a phone call to review findings. Amazing service. Keep up the great work. Thanks Corey, Rick and Dan.

Harlie Hudec

I went to Lassale auto with a prediagnosis, the check engine light was on, caused from an vacuum leak in the fuel tank filler tube, Lasalle auto acquired a used filler tube, at what I considered an exorbitant price, the service tech installed the part, now I'm $600 poorer, the check engine light is still on, and I have a fuel leak that I didn't have on my first visit

Sheila Brown

Too bad I can’t submit this.

Marilou Gonzalvo

Absolutely great service and staff.I live in Chicago and got stucked on 402 27 kms away from border.They explained everything well what happened on my car.Thanks CoryThis is an amazing place and very approachable staff.I would highly recommend this place for car repair.

S M

Got told to take my car elsewhere because they were too busy with winter tires. Tired of Rick and his attitude.

Jaleesa Russell

I am taking the time to write this review about the gentleman that I spoke with on the phone this morning. I own a Jeep TJ and have been calling various salvage yards over the last three weeks inquiring about a very specific part. In comparison to any yard I spoke with, Dave was very extremely pleasant. He took the time to say my name and was not in a hurry to get off the phone like most other places I called. It was very refreshing to speak with someone who took the time out of his day to see if they have what I needed. Majority of other places I have spoke to have been incredibly rude and have zero customer service skills. Way to go Lasalle Auto! I would gladly drive 2 hours from Windsor JUST to give your company my business. Keep up the good work :)

Connie Berdan

Great service. Concise, prompt and always there for me!