Reviews of Bayview Chrysler Dodge Ltd. (Car Concessionaire)

Jean Gagne

Prompt and courteous service. This was my second time dealing with the service department for oil change. I will be back again.

Matt Telford

Fantastic customer service!!!! Highly recommended.

Ruth Kohut

We were greeting in a friendly manner and the service took about as long as they said it would.

Marie Marcy-Smids

I have been purchasing vehicles from Bayview for many years. The sales team as well as the service staff are the best. Service is prompt and exceptional. Steve, Dave and Red Orr before them have built a business that truly gives back to the community. Our entire family are loyal Bayview customers because of the way they take care of their customers throughout the life of a vehicle.

Terri Willshire

Great people to deal with and very friendly. If you have a problem you can go in and talk to them and they will do what they can to take care of the problem. They get the job done in a timely manner and also when they estimate a time its very close to their estimated time. It very nice also that they have a shuttle if you don't have a ride. Thank you!

lisa dunn

Absolutely love Nic! We have bought a few vehicles from him and have always received nothing but the royal treatment. The newest vehicle was a dream build in which he assisted me in every detail. He kept us up to date and answered our many questions! I recommend coming to Bayview if you want to be treated like family! Thanks again for all you do! Mike and Lisa Dunn

Robyn Moore

Love all the people who work here!!!!! Always a pleasure going in!! Thank you

Robert Birnie

We had a car towed in that had been sitting for a while due to Covid, and would not start. ( It was not a flat battery) Paul and Doug diagnosed the problem and had it fixed in a very short space of time. I want to say that we were more than impressed with the super service and to say Thank You to Doug and Paul, and also Marlene.

Amanda Michetti

Excellent service! Great people.

88Petry

Body shop manager is incompetent. Brought my car in for a repair quote on my 2013 Charger front bumper and after 2 weeks and me calling 2x during that time frame for a follow up, he still never got back to me. Don't know how he has a job when he is clearly losing business for them. My other dealings with this place have been fine though.

Korey Togtema

Friendly staff and great service! I have had a great experience every time I've come in to bayview!

V H

Pushy salesman don’t give them your email or phone number or they’ll be harassing you constantly with phone calls emails text constantly trying to sell you the vehicle that is 10,000 more then you’d pay probably in London there are even trying to sell your last year’s model more than this year’s model just a total scam place .

richard coltman

Safe, quick and easy vehicle.drop off. Work eas done as promised and on time. Very happy!

Tanya Arseneau

I bought brand new windshield wipers almost a month prior, one of my wipers broke off because of ice stuck.. Service was closed but the sales guys took great care of me, and had a new blade on and back out the door in a matter of minutes.. Such friendly and amazing service... What a great experience I had that day! Thanks a bunch!

Dwaine Rabb

Great staff and service you can trust!

Sean Robbins

Fantastic and friendly service department that help me with everyone of my needs I’ve had two of my vehicles done in their body shop and the work is exceptional. I buy my vehicles and service my half make vehicles there as well. Recently they did my snow tires for my Honda civic and they will store them for me all winter and change them in the spring water fantastic service

Allan George

Had work done by Bayview and would reccomend their service department to anyone. Friendly staff, great customer service, and professional work. Shopped around in town and their prices were in line with the rest of the market. Great place for a new car, used car or service. Highly recommend.

Stephen Geroni

Always polite and accommodating. The folks at Bayview truly make you happy to be a customer there.

JoAnne Fraser

Good staff clean buildings and well priced service

1963someone

I take my mother in laws vehicle there to be serviced.

Tom Klaasen

Just bought a new truck, so far experience has been ok, as far as dealer goes, will keep it updated as i work my way through this adventure Part #2 ( Aug 30/19) Well picked up my new 2019 3500 today salesman ( Jordan & F&I guy John ) both top notch good experience BUT here's a great cash grab , needed safety for commercial vehicle , was told ( after the fact ) I would have to pay for the safety myself ( that alone is a B.S move ) went to pay at service dept $260 for a commercial vehicle safety ON A BRAND NEW TRUCK , please tell me someone did anything more than sign a PC of paper, and laugh for easy they just made $260 ... And dealers wonder why customers don't trust , like & deal with them after the sale. ANOTHER great example of GREED and just plain stupid business practices ... Best of luck BAYVIEW , you will never see me again other than warranty work. Enjoy the $260 cash grab, it's all you will ever get from my wallet !! Real great first impression your service dept made !!

Rick Shortt

Very accommodating and fast professional service. The staff are very friendly.

Cheryl Drury

Always have a positive experience here. Everyone is friendly and have always received a great deal for our money here! Highly recommend Bayview!

ilovetobamom

This review is for the service dept. We were traveling near Sarnia and our engine light came on in our 2015 Dodge Diesel 2500 we were also towing a large boat. So we has found the address after stopping and asking a pedestrian and went straight there at 8 am this past Saturday. We were in a bit of a pickle because the message on the truck said that we could only drive 120 more km and the truck would shut down to 5 miles per hour. My husband went in and spoke to the lady at the service dept. She was very rude from the moment he walked in. My husband explained our dilemna and that we were far from home. She simply said we are too busy to look at it and we only have 2 service men on today. We asked if she could ask if one of them would mind looking at it after they took care of the other customers if they didn;t have any plans after work. We knew it was warranty work but due to our situation we offered to pay extra. She didn't even bother to ask them nor did she offer an alternative dealership until I asked her if she could please look up another dealer as I had no way of looking it up without internet. I practically had to beg her to help us. She reluctantly gave us the phone number and address for a Dodge Chrysler dealership in Strathroy and oh boy what a difference from the moment we walked in the door they were so kind and helpful and luckily for us they had the part that was required and had us back on the road. So I have no idea how the sales team is here in Sarnia but for service I would drive over to Dale Wurfel Chrysler in Strathroy Ontario they will treat you respectfully and fairly. We will never step a foot or recommend this dealership to anyone. Thanks to your service dept. secretary with a bad attitude. Please note that another lady came into work and was very nice but the first lady was not.

Manny “Porkchop” Pereira

Friendly and speedy

Cheryl Leduc

The service was quick, polite and convenient.

Pamela White

Ok for buying a car but don't get it repaired

Bob Bain

Very helpful and friendly took care of my needs and got me on my way

AND/ANG McPhee

Always an amazing experience

Heather Freer

Had my seat and floor mat changed. It was done same day. Only complaint is they forgot to lock the doors. The keys were left in it so anyone could have stolen truck

Marie Nisbet

I loved the service n the shuttle it was great n the people working there are so friendly n courteous I will be calling to book another oil change when it due ty so much

Heather Johnson

We have bought our last two vehicles (almost 9 years now) and we've been extremely happy with the service we have received. We have felt they've always been very honest and willing to help us however they can when we run into any issues! Their service people are consistently friendly, the sales people are knowledgeable and not pushy which makes buying a vehicle a great experience! We will be back again!

Wayne Beast Stefura

The sales staff are excellent and very helpful, however, if you have to deal with the body shop, I suggest you stay on top of them and check their work. Not very happy with the body shop but the service department is very good.. Sorry Bayview Chrysler but you need to straighten up the body shop.

Josh Matthews

They found an alternative way to help with my particular situation and were friendly and courteous. A real treat when use to dealing with the normal ""used car"" sales personal. I'd speak with them BEFORE going to the small car dealers. A huge personal thank you to the bayview team for their understanding. They really live up to their slogan. "Doing more for you!"

Didar Nanakaly

They provide a very quick and good services. I had my car key programmed there very quick

Pierre Houle

Great service even during COVID!

Mark Colbran

Jordan was awesome. However, I have to give Mike a discounted “good” rating for the simple fact that he is a Yankees fan, I have to discount his rating a little bit!!!! Lol. In all seriousness, the team at Bayview was amazing. I was a Ford guy for Thirty years. This is my second Ram from Bayview. ( my wife says my last) but we will see. Love my Ram

J.P Wakana

Good guys and awesome mechanics

April Roy

Service department is always wonderful. They keep you informed and updated along the way with your car’s service .

Krista Churly

I just recently purchased a Chrysler Pacifica from Bayview Chrysler. I had the pleasure of working with Sara. She made my buying experience very seamless and non stressful. I would highly recommend checking them out!

Salvatore Farina

Courteous and efficient. Honest and trustworthy.

Robert Beattie

I was very happy with the service offered by Bayview. I was in and out quickly. Thanks to you guys!

John A.H.

I ordered BF Goodrich KO2 tires for my Ram 2500. When I picked up my truck I looked at the tires and they were not what I ordered. The service department didn't even try to contact me about this. Vary disappointed in the service. Now I have to wait 3 to 6 weeks to get the tires I ordered.

Melissa Armstrong

I arrived near the end of the day with a screw in the side of my tire, and dinner plans out of town. Everyone scrambled to help me- no new tires were available, so I was driven home- my spare/winter tire picked up, returned to the shop and changed in under an hour. I was given honest advice and a reasonable quote on tire replacement. Very pleased with the service. Thanks!

candylynn sweet

Very thorough, friendly and informative.

Chelsea Popen

Recently traded my Cherokee for a Grand Cherokee! Very happy with the amazing customer service! Thank guys!

Kirstie McQueen

Bayview Chrysler Sarnia is AMAZING. I bought my first car from them in 2014 and again in 2016 - Thanks Bryan Drury, without you my experiences wouldn’t be as great. He’s an amazing asset to Bayview Chrysler Sarnia ! They have always been extremely thorough with any concerns I may have and I leave feel confident that my concerns have been dealt with. I am a PICKY FREAK and they know I only like mechanic Matt working on my car and that’s exactly who does every time (each to their own, but Matt has taken care of me and my vehicles since day one of being a purchaser at Bayview), and I always leave feeling confident. Just recently my 2016 SXT Dodge Journey got broken into with the back passenger side window smashed and without having to get into to much detail, Bayview made me feel confident leaving my vehicle with them. They had to wait for parts (the people who smashed my window ruined my vinyl and leather on my door. Bayview was extremely supportive and very helpful. Mike from the body shop department kept me up to date daily if not every other and I can’t thank him enough, it kept an anxious situation tamed. THANK YOU BAYVIEW CHRYSLER SARNIA

Dennis Williams

Was able to setup an appointment for an oil change within a few days. With COVID there was no shuttle but I was able to get my vehicle to the dealership and pay over the phone and pick it up later. Always have a great experience with Bayview Service and Jonathan’s team! I recommend their service department for trusted and excellent service.

William Shaw

Service staff are very knowledgeable and accommodating. I usually deal with Paul as I have known him for along time. Always get good work but like all good things they are expensive. I like knowing I get Chrysler parts on my truck I plan to keep it for awhile.

Tina Beth

Very fast and friendly. Honest parts employees and fixed our airbag recall on the spot.

Janine Aquilina

We had a wonderful experience dealing with Bayview Chrysler Dodge!! This is our second vehicle purchase with Bayview! The sales Manager, Mike Freer was amazing to deal with! He was professional, kind, and knows his product. He went out of his way multiple times to draw up quotes, comparisons, show us resale value, and let us take our new vehicle out for a few test drives to make sure the Jeep is what we wanted! I would definitely recommend Bayview to anyone I know even if they are not from the area, as the staff that work their are great to deal with! Sincerely, Janine Aquilina.

David Noel

Good advice

Jeffory mckinley

Staff were very friendly and helpful… mechanic even took the time to show me what he had done to fix the problem. Always had good experiences with Bayview.

Mine And Yours Cleaning

Always a pleasure

Wesley Rezba

Excellent customer service, I was given best and worst possibilities with the work my truck needed to get done. I got my truck back a day early washed and waxed, plus it’s never run so good. With the 2 year warranty on work and all genuine MOPAR parts on top they deserve 10 starts.

Jason Johnson

Great dealership with amazing staff. They have always treated us with respect and honesty.

Greg Cook

Solid workshop and sales department. I have used all services at Bayview and will continue. My family has purchased 9 vehicles and had them all serviced here. We're well taken care of.

Shania Doxtator Kechego

Horrible service. Tried to get us to spend unnecessary money on something that wasnt even the cause of the problem. We asked them to try something they simply said we highly dont recommend it because of their chrysler "training" will never go back there. They then would not execpt the fact we the customers were right and had to throw in that something else was the cause.

Paul Kryskow

Repair was done well and a timely manner

Andrew Bain

Great, friendly service!

Christopher Schleihauf

Very efficient. Communication was very clear and repairs were done very quickly. Felt safe leaving and picking up my vehicle.

whataboutbob

Fast and easy, no time at all and my car was fixed

Laura Waters

I just purchased a 2017 jeep wrangler from Scott at Bayview chrysler. I was able to purchase my jeep and get everything done online. I have a very busy life and getting down to the dealership was not easy for me. Scott put me at ease and did everything virtual. I had an amazing experience and was not disappointed when I picked up my jeep. It was in excellent condition. It was actually better then I expected. Scott took the time to answer all of my questions and concerns. Scott did a great job giving me a tutorial on how to use my jeep. Scott got me into my dream car and I can't wait to make memories in my jeep! Thanks Scott.

KL Wygergangs

Very professional and service with a smile

Lisa Putman

The Bayview body shop made the car look like new again!

Beth Norman-Roberts

No contact was so easy.

Chadwick van

I purchased a lemon here. A 200s. They in my opinion have done their best to fix it every time but their hands are tied by Chrysler customer care. My tranny has required service 5 times and they refuse to replace it because Chrysler won't reimburse them. Bad customer service. That being said! Dave Orr Jr does his best to keep customers happy even though his hands are tied. It's the brand who I've lost faith in not the dealership. In 2015 I bought a 200s with all the bells and whistles for almost 37 grand. 2 years later they offered me 13 000 as a trade in value... took the wind right out of me. Depreciation like no one's ever heard of before. I love my 200 it's just a lemon. So I'm conflicted lol. The cars awesome the dealership is awesome the brand sucks and doesn't back their cars.

Kathy LeGay

Very good service, customer service, also sales people that we ended up buying a new vehicle from them

Craig Nisbet

Did my booking over text for my broken door handle. Was able to drop off the keys to the overnight box and my truck was done by 9 the next morning! Was very pleased with the communication back and forth. Will be using them for my next service and the next and the next ...

Kim Telford

Excellent service and selection. Professional experience from start to finish while purchasing a new vehicle. Thank you to Matt and his team!

Kasey Beggs

I was buying out a vehicle that we were previously leasing. Although the price was great, it was a headache to get any information from our sales guy. I called multiple times and left messages, emailed etc. Kale, the leasing manager was extremely helpful but the sales manager that we dealt with was very difficult to get a hold of, if he was even in the office. It did all work out in the end, but was frustrating how hard it was to give them our money, especially since it was MY first vehicle. Didnt feel as special and exciting as I would have hoped.

Kaitlyn Charbonneau

Heather was so helpful! Love my Jeep!

LB George

The staff at Bayview Chrysler Dodge have always been excellent to deal with. Always friendly and professional. The parts department, service department do the best that can do for you. The sales people are great always trying to upgrade your old vehicle. Good try Mike and Nick. : )

Arnold LePotvin

I enjoy the service, and the friendly people at Bayview Chrysler ,and the fair deal.I got, I recommend all who walk in the door at Bayview to Stop and look around, Thank You! Bayview.

shawn schoelier

For the first time ever going to a dealership they made it pretty smooth for me.

smellyfeet arestinky

Theyre crooks. They will cut slits in your wires so the wires rot and you are forced to take the car in for a couple hundred dollar diagnosis and repair, they may also drain your transmission fluid

Irene

Friendly staff and good service

DIRTYKIRTY LEGENDARY

I get extremely great service from all aspects of Bayview whether its service parts or sales. Very professional and kind

Shannon C

I’ve been with Bayview for almost 6 years I believe and I highly recommend them to all my friends and family. I will continue to stick with bayview for years to come.

andrew espinola

Took my car in to get repaired with warranty, they were total professionals fixed my vehicle with no hassle.

BeeFound Business Optimization Inc.

Service was able to get my Jeep in for a new starter, was shocked that they were cheaper for parts and labor then in Michigan. Thanks for the great service and fast turnaround time!

Maarten Meeder

Excellent service

Dennis Rothenburger

Quick and friendly service !

D

Fast and friendly. Very happy. Price was average

Garnet V and Laura Jean Wilde

We bought a used Fiat privately and contacted BCD to have a second key fob programmed. They advised us there was an outstanding recall on it as well so I scheduled it all to be done at once. When I arrived, I asked if they could look at the sunroof too because it wasn't opening. They advised that would be an additional $85. When I picked up the car they gave me a quote for $3200 to replace motor and belts. I YouTubed the sunroof issue and found that it may have been a loose screw. So when I took in to my own mechanic for a wheel bearing he took a look (no charge by the way) and it was indeed missing a screw. If BCD had even looked at it they would have seen the missing screw. So they charged my for a service they didn't provide and tried to gouge me for a whole new system that wasn't even needed. The people were friendly and acted respectful but the integrity was pathetic.

Derek Noble

The parts people are great.

Khalida Finley

Great service at this location. Everyone is super friendly and professional and always willing to help.

Andrew Letourneau

The staff made financing a vehicle super easy!

Samantha VanHooft

Excellent customer service and easy to work and schedule with. Very friendly and flexible. My only frustration is that my van still isn’t fixed and I wish I didn’t have to bring my $35,000 vehicle in for so much servicing on repeated issues.

G Mail

Good service

Lee Esser

Buying a vehicle was good, but I have nothing but issues with the service department. Will never buy another car from them as the service staff are rude and useless. They mess up something everytime I go. If my car didn't still have a warranty I would never use them.

CarWarz Motocross

God service, and people. Tire was more expensive here, but was only place that could get it. So I'm happy.

Meghan DiBrita

Nick is fantastic at his job! I just purchased my second Jeep with him and couldn’t be happier. Thank you for all your hard work! - Meghan

Justin Hayes

We recently purchased a vehicle at Bayview Sarnia. The salesperson Jordan was very professional, he worked within our budget to get a deal done!

Ken Dowswell

They have my jeep. I tried putting in led lighting for parking and markers. Just couldn't get it. So leave it with them. They did what I needed done. Everyone was very business like. I would deal with the Service Dept. again.

Reuel Greaves

Knowledgeable team in the service center. Had full engine swap done here.

Bill Rothwell

Appointment time set at my convenience. Was greeted by friendly staff who confirmed why my Jeep was there. Was taken care of quickly and at a great price

Toni Fulkerson

Loved my entire experience. From start to finish! Everyone was so kind and understanding. Helped me pick out the perfect vehicle to fit my family! Will definitely be shopping with them in the future should we need to!

Tonya Lahey

I appreciated that two technicians worked on my van to get a remote starter installed. The part took longer than expected to get in. I had left my vehicle overnight and they really madd it happen for me on a Friday afternoon! It was my only day to get it installed.

Kyle Goodhand

They were very friendly quick and great to deal with. Highly recommend!

layna denning

Very helpful, and a great deal on our new Jeep, highly recommend the Orr family when choosing a new vehicle

L Scott

Quick, efficient and pleasant service experience. I especially like the fellow that checks in your vehicle. He’s always so friendly and welcoming. Been using Bayview for service with ownership of three Jeep Grand Cherokee’s now and have always felt I was an appreciated customer.

Jutta Taraniuk

We purchased our vehicle at Bayview and took it for warranty service and since then for service and inspections. Like my husband says, no one knows the vehicle like the dealer. We love our Journey and never had a problem. The staff is friendly and helpful and does great work. Prices are very reasonable, so all around we are pleased. Thank you, Jutta Taraniuk

Dan Veljaca

Mike the sales manager was very kind and friendly. The service team got the job done in a timely maner and the job was done properly. Would highly recommend bayview for any vehicle needs. We will be back.

Bill s

Highly recommend bayview! It was especially great to deal with Jordan Skerritt! He went above and beyond!! I purchased a jeep for my wife as a surprise and on delivery day he had it parked with a bow and balloons which made it even that much more special!!! Exceptional service and professionalism!!

james Kells

2012 RAM 6.7 Jonathon T and his staff in service as well as parts are second to none. I appreciate the great service and friendly people over there. Always willing to take extra time to explain and review...

Dave Turner

Always great service and very friendly.

Alex Gray

Great service and support!

DK K

Wonderful service, made it so easy to drop off and pick up.

Greg Weaver

Great service!!! A very friendly and professional environment.

Jordan Wylie

Great Servious. Patiently worked with me and my loan company Autoloan.ca. who by the way I wouldn't recommend anyone dealing with. They are very disorganized and willing to lie to you. Thanks again Bayview Chrysler Dodge Ltd.

Devin Reading

They did an excellent job fixing my car and cleaned it inside and out. It looked brand new again ! Thank you Bayview !

Don Conant

Excellent service. Had some body work done. Bill came in less than they quoted. Very happy with everything.

Joe Quinn

First time dealing with Bayview Chrysler. Simple oil change. Appointment on time and done quickly. Really friendly people to deal with. Will definitely use again.

Christine Affleck

A huge Thank you to Bayview Chrysler Dodge Ltd !!! ????..Thank you to all the staff ,you all were Amazing!!! I am truly grateful to you all for your kindness,and caring, wow I had a wonderful experience when I brought my Van into get fixed...What a wonderful staff you have there,Wow !!..You all gave me wonderful service ❤ and truly a job well done !..Completely helpful in everyway!! ..You all truly take amazing care of your customers and their automobiles, always happy to answer any questions they may have,let alone ,I must say you have a well knowledge staff that all know their jobs well and pretty much everything there is to do with your company ,wow I was truly treated like family !!.. Honestly I can not say enough !! ❤..I know where I am going for now on and I will be sure to tell my family and friends,if they don't know already ,BAYVIEW CHRYSLER (INDIAN RD)❤❤❤...THANK YOU ALL SO VERY MUCH FOR ALL AND EVERYTHING !!❤❤❤..P.S..Wishing you all a very Merry Christmas ???? and I pray you all stay safe and have a Happy and Healthy New Year in 2022 and many more years after that !!..Thanks Again my friends !!..❤xo

Kris Reed

Great customer service and always willing to help you out in anyway they can. I will continue to deal with Bayview Chrysler with Sales and Service!

Larry Thompson

Had an exhaust manifold replaced, gasket and bolts 2 1/2 yrs ago. Today had the exact same thing done on the opposite side of the engine. In two and a half years the cost of the repair went up $400 feel like I was ripped off. Not taking my vehicle there again.

Jesse Braswell

Great experience, great deals and great service people!

Tyler McInnes

The service department was able to accommodate me on short notice for an oil change and tire rotation. I was able to drop off over night and make arrangements to pick-up after they where done for the day with no hassle.

Wendell Tracy

Very pleased with service, they took care of my concerns. Friendly and helpful.

Ryan Coward

great dealership and amazing service staff. always positive and friendly and they get to know you as the customer. very happy with them and any issues with my vehicle have always been resolved.

Roxanne McKeon

Great service. Great place. Friendly mechanics.

Patti Allan

Excellent service and fair pricing for service

Aaron Kemsley

Customer Service is friendly. I took my car in for corrosion on the hood. I got there they took pictures and sent it off I was in and out within 5min. I was walked through the process of how it works and the steps it takes in order to get to the final stage of getting the hood repaired for free.

Chris Hughes

Great service! Scott and Al were very helpful with me the whole way through.

victor hoaran

the Ram eco diesel truck is a lemon.Whatever fuel savings advertised you end up paying double (1000$ plus) for each frequent repairs for checkengine light ,not least that Chrysler do not carry sufficient parts and expect you to wait over a week for back ordered parts for the fix. you are advised not to drive the vehicle during this time Buy a 60000$ plus vehicle and expect to use rentals yearly ????????

Lindsay Chapin

Excellent, efficient service and the friendliest staff in all the land.

Kevin McHarg

I recently took my GMC Terrain to Bayview for some bodywork after two of my doors were damaged in an accident. I just want to give a shout out to Mike who handled my claim and the folks in the body shop who did a great job on the repairs.

Kelsey Macneil

These people get a Hugh thumbs up. Call with an issue with my truck, had the truck CAA there four hours later all fixed. Paul thanks for squeezing me in. Paul and Ladies thank you for being fantastic and kind.

Lovecan577 Singh

Time efficient,excellent work

A Richard Green

Work order done well. Communications during the day were very good. Shuttle driver very courteous and drove well

Tammy Saunders

Excellent customer service. Been long time customer. Shout out to Scott and Jordan.

Laurie Hoffman

Bayview Chrysler Dodge in Sarnia have excellent customer service. Always friendly, fast service. I had a flat tire last Saturday night, so I had my Jeep towed there. They called me first thing Monday morning even before I had a chance to call them It was fixed by noon. Thanks Bayview. Laurie Hoffman

Sandi Christie

I thought that my car had serious problems. It lurched and shook when I tried to accelerate. Also the A/C quit working. I took it to Bayview and they said could be a couple of days. To my surprise, they called the next morning and said that was an electrical problem that they had found and repaired. I picked it up, paid a fair price ( much less than I feared). Now car runs great and A/C back working! Thanks to the mechanic ( Matt)

Mike Lavigne

My experience at Bayview Chrysler. Returning the vehicle after work performed. Drivers flooring was dirty . Drivers seat was dirty. Not all the related work was completed. Over haul experience no comments??

Jasmine Morreau

Absolutely hands down the best place to go. The staff is all incredibly amazing.

Jaaon Macleod

Great service. Disappointing that the last 3 oil changes have increased in price. Over all they treat me good. Jason

b boyd

Worked with staff in parts and body shop to get rear moulding replaced on my van. Knowledgeable, very fast and took the extra steps so I could get the painted part when I needed it.

Jim Knowles

DROPPED VEHICLE OFF WITH "TICKING NOISE WHEN COLD". NOISE STARTED TWO YEARS AGO AT 75 THOUSAND KMS. TOLD THEM, I PUT IN NEW LIFTERS LAST YEAR, I THOUGHT NOISE WAS POSSIBLY COMING FROM THE FRONT TIMING CHAIN OR CHAIN TENSIONERS. I WAS TOLD, THE NOISE IS NOT COMING FROM THE FRONT CHAIN AND TENSIONERS, BUT THE TOP BACK OF THE MOTOR. THEY TOOK VALVE COVER OFF. THEY DIDN'T FIND ANYTHING PHYSICALLY WRONG. RECOMMEND I DRIVE AND SEE IF NOISE GETS WORSE! #1 NOW I HAVE PAID BAYVIEW $400.00 TO FIND OUT I HAVE A NOISE IN MY ENGINE I ALREADY KNEW ABOUT. #2 TOOK VEHICLE IN TO BE REPAIRED ON A THURSDAY, GOT IT BACK THE FOLLOWING TUESDAY, 5 DAYS LATER. YOU WOULD THINK IT WOULD ONLY TAKE ONE WORKING DAY TO DO THIS WORK, NOT THREE! WE WERE WITHOUT ARE VEHICLE FOR 5 DAYS, SHOULDN'T HAVE HAPPENED! 3 TIMES AND YOUR OUT!

lee dleeyoung56@livemail.com

Was done in timely manner

kevin hughes

Did a great job putting me in the truck I always wanted

primarylotus123

Easy to work with and affordable.

Peggy Van Dusen

Short visit to have snow tires (without rims) put on our Dodge Journey. Have purchased a total of 4 vehicles from Bayview Dodge over past 13 years. Always pleased with their sales and service. Rev. Barry Van Dusen

Ryan Mayer

Great service!!!!

Shawn Nelson

Dealt with Nick, awesome sales person.

Deanna McCartney

The service at Bayview is phenomenal. This is the third vehicle we've purchased from them. Heather was so helpful and friendly as were Mike, Nick and Al. I'm so thrilled with my new vehicle!

Kevin James

Excellent service. Staff are wonderful.

Shawn Wurm

I moved to Sarnia and need an Oil change and my summer tires put on my Van, 2019 Dodge Grand Caravan. I googled the local dealership, Bayview, and called. "Bayview Dodge Service, this is Cheyanne speaking. How my I help you?" This is the starting point and place for a dealership, who is more than a vehicle, they are people with a smile, a laugh and are more than a team...they are a family. They completed my requirements and then some. While I waited, each customer was treated with kindness, dignity and respect. I overheard major vehicle issues, minor ones too. I wasn't the only one made to feel listened to but heard and ferl important. I will be showing up for my next oil change, to say the least. Sincerely, Shawn

Klayton Abram

Even cleaned off the brake dust on my rim that I’ve been meaning to get around to haha. Couldn’t be happier with the work the bay view team did!

Beckyie Sanford

We had a amazing team from Karen to Al they both worked real hard to get me in my truck i wanted thanks guys

Eli Smith

Quick friendly service on my car that was taken in for parts recall.

John Carpenter

Great place to get a new vehicle they treat you good and do what ever they can to get you in a new vehicle and to make sure you happy with your purchase.thanks meranda i love my truck

Amy Senchuk

This was my first oil change for my new Jeep at Bayview Dodge. Very quick service!!! My appointment was at 0800 and my vehicle was ready within the hour! I’ve never experienced such a quick and efficient service department like Bayview Dodge. I am very impressed!!

Annette Balog

Bayview Chrysler staff are awesome. Very courteous and friendly when ever I go there. Would recommend this dealership to everyone. Thank you Bayview!! for all you do.

Gail Ellis

Service was awesome, as usual. My van was a disaster and it is sparkling clean now!

David Labelle

The staff there are always pleasant and very helpful. I had brought my truck in for an oil change and was having some trouble with my fob plus had my snow tires in the back so I asked even though I hadn’t booked it in for those things if they could perhaps look at the fob and if by chance they had an opening to put my tires on. They did just that and had the truck done and available within a few hours. Thank you to all the staff great job great customer service

Larry Douglass

I went there to purchase a part for my pickup truck which I bought new in 2002 from them. The part I got is a regular failure item, so I just put it in myself.

Terry Ashe

Rapid and friendly service.

Jill Talbot

Amazing service...really can not think of a negative...friendly, helpful...good human...thankyou!

Donald Arbeau

they were very reliable and fast service

Lorne Muhlig

Miscommunication led to me believing that my appointment for 11 am that day meant that I could wait and they would look at the car at around 11 am. Nope, it meant that they would look at my car through the rest of the day?? So at 3:30 pm I get told that my heater core is plugged and needs replacing,’a $1300 job?! I ask if they could try to flush it out and unplug it ? They say it can’t be done. I look on you tube and you definitely can try to backflush the heater to unplug?? Diagram shown to me from service rep. Of the heater core was inaccurate?? Also, there is a way to remove the heater core without tearing the dash apart and charging $1300! They did not charge me for the analysis though. I will try to backflush myself . If this doesn’t work, I will replace it without tearing the dash apart.

K Cee

Recently had service done at Bayview. Found their parts dept. to be price competitive. Service dept. is very knowledgeable, explained clearly what was being done. Work performed in the shop was completed to my high standards. Always very pleasant and professional to deal with.

Derek Thompson

Great experience 5 star all around

Brandon Aharan

Fantastic experience at Bayview Chrysler Dodge. Knowledgeable staff. Very easy to work with. Ill be back when my lease is up! Thank you Bayview!

Tom Bartlett

Sales department is great......Talk to Jordan.

Amanda Moulton

Brain sold us our new caravan and we couldn't be happier, between the awesome service and great price, We also had their financial guy Al help with our gap insurance policy from a different dealership. They checked in with us and made sure we were totally satisfied with our vehicle purchase from them. Brian even came in on his day off to finalize our paperwork and get us in our new Van!!

Quentin Averill

Excellent service. Advisor (Paul) was knowledgeable and kept me informed and the Tech (Jamie) was very helpful.

AlnPeg Metcalfe

Great service people and mechanics

DinoMary Furlan

Great job keeping things on schedule and made it very easy to have contactless payment. Rosanna is always a pleasure to deal with.

Mathew Deichert

The service center at bayveiw is a big joke. They play guessing games with your money and safety at risk. We had a jeep serviced there and it left my wife and our infant son stranded on the highway. I went into confront them they shrugged off the fact that they put my wife and son in a dangerous situation and went on about what MIGHT the problem be after I already spent $1000 to fix the problem in the first place. So I suggest avoid these criminals at all cost.

Sterlinn White

I wont be going back there ever again when i come to town. im up here on vacation visiting family i took my truck in to be looked at as there was a few broken bolts on the exhaust manifold and a ticking sound coming from the engine i had a few other concerns about the truck as i have to drive back to alberta with it and they called me told me my truck was ready i showed up they didnt explain anything to me about the work they did on my truck didnt address the concerns i had with the truck with me just told me to sign the paper here my work order have a nice day

Wade Robinson

Hello The service that I had done on my Jeep Cherokee was quick and they were very friendly,

Tara Lynn Fraser

Very friendly staff! Easy to talk and ask questions!

Vikki McKinlay

Recall repair was done in a timely fashion and work completed before approximate time provided by service advisor. Friendly welcoming advisors. Completely satisfied with my service.

Shelley Ouimet

Nothing but good experiences with Bayview Chrysler Dodge. They were very compassionate when I had my car accident and helping me find my new car. Also a huge shout out to Kale Ferguson in Boarder Leasing. He goes above and beyond in everything he does. Thanks again Bayview!! I love my 300S!!

Ron Beckett

VERY GOOD SERVICE AND EVERY THING EXPLAINED IN GOOD DETAIL THANK YOU.

Sean Hassan Poor

Very good people. I so happy with my deal with them

Adrianna Czornyj

Great service! They found me the perfect car!

Tara Huggins

Very quick and easy to deal with. We got out part in quickly and was able to get an appointment right away. From customer service, shuttle and the service department. They were all very friendly and we are happy to bring our vehicle in for all our maintenance needs. Thanks

Jason Wright

Everything was done in a timely manner. Service was go great and respectful. Although I would've liked to talk to the mechanic, I just didn't have time. Was a little expensive, but hey isn't everything right now. I'll be back for more service.

S B (Highlander)

If there we're an option for Zero Star rating, this organization would definitely get that award! Ever since buying our vehicle there, the after sales service has been horrible. We called the service department last week to ask a couple of questions. The person who answered was reasonably helpful over the phone but said that as there were no appointments available that day that we should just pull in to the drive through service bay which is considered to be for smaller service issues. "Just come anytime he said". So, we arrive there around 11.45am and after explaining the issue, the staff there seem more interested in the fact that it was close to lunch break and right in front of us one guy said to the other " Who on earth tells customers to arrive at lunch time". As if that wasn't rude enough, I had explained the problems we were having over the phone and had also explained that I was fairly certain that I knew what the issue was but that I would like their help as the "Sales Dealership who were happy enough to take our money and bragged about their after sales service" to verify the issue and to resolve it so that we could drive safely on our way. Instead, the service technician tried to make us feel like we had no clue what we were talking about and that we were wasting his precious time. This isn't the first time that they have treated us like this here and even though we purchased the vehicle there, we certainly won't be returning! Would rather drive to another dealership that go to this unorganized hole! Other examples of poor customer service since buying the vehicle - Courtesy vehicle didn't arrive on time to collect me from work to get the vehicle back. So I ended up having to walk. Good exercise which I enjoyed anyway but not the point as we had made arrangements to be somewhere after picking up the vehicle and this made us late. I brought this to their attention and they said that they must have forgot! No explanations, no apologies..... just forgot! How rude! - Arrived at desk to pick up vehicle and after being given my keys, I asked where I could find my vehicle. The girl didn't even look up at me and pointed in the general direction of the parking lot and muttered "over there somewhere" I literally had to go outside and use the panic button on the key fob to locate my vehicle. Other dealerships we have shopped at in the past have had a service team member drive the vehicle up front as you are waiting/paying at the desk. Another dealership had a system where a tag was put on your key stating the location of your vehicle in the parking lot. WHAT THE HELL IS WRONG WITH THESE PEOPLE! They don't seem to know the first thing about customer service and neither do they seem to care when you point it out to them! So my advice to you is don't shop there for a vehicle and definitely don't bring your vehicle there for service if you are expecting to be treated like a valued customer. #0/10

Lisa Wheeler

Took my truck in for regular service abd q water leak. Was expecting a big bill and Paul went above and beyond to get it covered. Would definitely recommend them for service.

G B

Brought my car in for body work after minor-ish fender bender. Could not be more impressed with the service and quality of work. They even went above and beyond what they were required to do, like changing one of my headlights and buffering out some damage to a passenger side door. Professional, excellent work through and through, along with too notch customer service. Will definitely be back for any other vehicle needs I may have in the future. Thanks guys!!

todd white

What I thought to have been a great experience was shattered by true colours shinning through. Made to believe things that really weren't. You would think after buying 2 brand new cars from here you'd get honest people. Quick version....car needed repairs that would be covered by warranty. Was told they knew something something was wrong but couldn't find it. Told to drive it a bit more to see if problem got worse. Bring car back and get told sorry, warranty has expired. Which I wasn't even aware of. Thought it still had another year. Funny how a tech couldn't find the problem until it was expired. I'd give 0 or negative stars if possible. NEVER AGAIN!!! Lost my business forever!!

Rob Dunsworth

3rd new vehicle from Bayview...so far so good

Elizabeth Hilpert

Vehicle was fixed as soon as possible when parts were available. Jonathan kept in contact throughout the service. Always treated well and fair, that is why we keep purchasing and servicing our vehicles at Bayview. Thanks

Howard Bowling

I took my truck in for some recall work to be done. The service dept was prompt and looked after everything for me in just a few hours. I was very happy with the service provided.

Laura Wynne

Always polite and great service.

Jonathan Doan

Had a check engine light came on and they were able to address the issue immediately and get my truck in. They also repaired all of the recalls that needed to be addressed. Good experience in the service department.

Adam T

Great attention to detail. Karen went over all the important information with me and took her time doing. Covid protocol was followed very well.

Justin Dionne

Great service everytime

Eric VanSickle

As always, good service and fast!

Robert Woolvett

They standby their warranty. I am very pleased with their service

Mike Hoyle

Only went in for an oil change but the service and timeliness was excellent.

Denise Cook

I have had great service from John. He is very. Knowledgeable. I can definitely depend on his staff I sure would recommend them to anyone . The staff and the shuttle drivers are wonderful as well .they sure are doing a wonderful job in helping me out with my van Denise cook

Al P

Staff were helpfull but not that knowledgeable

Gord Hamilton

great experience all around

brian billy

Great service.

Tyler Slipacoff

Great service.

Kathy Morris

Kind and courteous service.

John Lennox

Had a great buying experience with Jordan! We are enjoying the space, comfort and features of our Pacifica.

Alex Adamson

Friendly staff and quick service. Very happy

Stephanie Lees

I recently purchased a new truck from Bayview. I must say that I appreciate the professional staff there immensely. They did not pressure me but helped me get into my new truck quickly and looked after me. I had an issue a month after and with one quick phone call I was taken care of. Thanks again Bayview.

Ronald Bissonnette

Quick and efficient and polite

Angela

Charged me 26.00 to put in a 32.00 wind shield wiper.

John Christie

4 new tires, front and rear brake pads and rotors, oil change done well and quickly at a good price! All completed on time. Very pleased.

Ashley Penfound

Absolutely great service when we bought our brand new truck. Sucks that we have to wait for running boards and tonneau cover but that was out of the hands of our sales guy Jordan. Everyone was very friendly and very welcoming when we had to bring our kids in to sign the rest of of paperwork

Kristy Breyer

Thank you Nick, for your wonderful service and professionalism and all your help with our new purchase. We love our new Jeep Wrangler!!

Dave Seys

Thanks for the quick appointment, scheduling me in the very next day for a service. Wasn't expecting that. Another great service also, truck was done on time and very accommodating given these current times. Thanks again!!

Danielle Beaudoin

I had a wonderful experience here. Nick is a great representative. He was very helpful and quick to get everything done. Very happy with my new jeep. Thank you! :)

Heather Christie

The staff are always very friendly and professional. The maintenance on my car was very quick and the staff took extra care of my car and instead of placing my winter tires back into my vehicle they went above and beyond and dropped them off at my home. Thank you very much!!!

Patricia Allan

Set up appointment for a service and dropped it off, filled out a form for what I wanted done, left my keys with a staff member. I received a call an hour later that my car was finished. Keys and paperwork were brought out to me. I have my payment info over the phone. It was seamless. Great experience! Had a second appointment yesterday February 3rd for routine maintenance. They discovered a small problem, called me and I gave them the go ahead to fix it. Service was fast and cost wasn't too bad

Kellie Hofer

Excellent sales team! Nick and Mike really listened to our needs and worked super hard to make getting a vehicle possible for us. Patient and accommodating the whole way! Thanks Nick for hanging with our daughter while she waited, you made her feel important during the process. 5 stars for everyone!!

B Gray

Everyone always has the stigma or pushy dealerships right? It’s something we all fear at the “dealer”. Well the team at Bayview was so relaxed and accommodating. Made my recent purchase of my truck a breeze. Just got back from my first service and can’t be more impressed! I will continue to recommend bayview to anyone asking! UPDATE** Just purchased another car through bayview, and more of the same amazoing service. Really appreciate taking care of me

Ben Caswill

I have always had a positive experience at Bayview. Sales experience was professional and easy, service has always been friendly and efficient, and the auto body shop does a great job.

Mathew Brandon

The service I got top notch! Will be definitely going back in the future

Brian MacDonald

Great job as always. And the liner vehicle was incredible! Thanx

Dale Patterson

Scott Stevens is the best there is. Bayview is always willing to work with you to find the vehicle you want and the payments you can afford. Wouldn't buy a vehicle anywhere else. Top notch service before and after the sale. They make you feel like family.

Deb Searson

Great place with awesome service. . Friendly people as well

Brenda Barnes

I have been going to Bayview Chrysler Dodge for the past 5 years since i bought my JOURNEY there. Love the SUV, the dealership has always been accommodating whenever i call, with a problem or question. The staff are very friendly and helpful.

Joel Hodgson

Excellent service!!

Bridget More

Nick was great.

Bruce Burchmore

Great place to buy a car Contactless service visit was easy to do. Body shop is top notch!

jeff brown

i recently traded my dodge ram in for a jeep cherokee. i was really happy with the deal we made .everyone there went above and beyond to make sure i was happy .a special thank to Brian and Jonathan.

Alan Morris

A little different procedure than normal due to Covid but no issues having my routine maintenance ✅ completed

Peter Vbc

Dealt with Bayview for over 40 years. Bought vehicles for ourselves and our son. Went there to purchase a new Dodge Truck. The offer they made for our used truck was an INSULT, treated a long time customer like "S". That is way today we are driving two new Nissans. My reply to their reply Response from the owner Hi Peter, Thank you for taking the time to review your experience with us at Bayview. Although I can't seem to find any recent record of you being here or us appraising your vehicles, I'm sorry to hea... Check with Brian Strange how records disappear ...

Ryleigh Landon

Amazing people, great service! Definitely recommend this dealership :)

Kirstie Feddes

They were amazing to deal with in the service department - incredibly quick and very knowledgeable and friendly - 5 stars!

Green Bay Packers Fan

Excellent job on the detailing of my 2015 Jeep Wrangler. Looks brand new!! Worth every penny. I will return!!

Kathy George

Great dealership. I felt respected throughout the buying process. All my financing options were presented to me and I am thrilled with my new truck.

Kelly Randall

Great customer service always!

Sharon Bond

Johnathan, Scott and Al worked very hard to get me into a car. They were great to work with and kept me informed the entire way. Very hard working, great bunch of gentlemen! Thank you again!

Heather c

Very help staff...they let you know the options even if their vehicles aren't the lowest priced

Ken Mielkie

Good service department, very friendly.

wayne winsor

I will definitely be coming back. Great service. Highly recommend them!

Brian McMahon

Fast friendly service

Simon lewis

Very professional team , will go back for sure to buy my next Chrysler...

J Barnard

The service and staff are always excellent they get my vehicles in fast and out fast. I appreciate the way they take care of both my vehicle and me. Terrific folks to deal with highly recommended!

Diane Steinman

Excellent service. Andy n his team r amazing!

ATTA M

Worse dealership .... Never buy from here.

Jaden Lumley

I waited the entire day to find out the part wasn’t available for my truck.I had to bring the truck back another day. Part was supposed to take 45 minutes to put in. I waited a hour and a half

Gregory Randall

Work done as requested. Everything went well. Thank you

gerry butler

I would buy another vehicle from Bayview because I felt like I got a great deal and I’ve been well looked after ever since

Mathew Donnald

I went to the Sarnia Dodge dealership to get a two and a half inch lift put in my Durango they said it couldn't work in the Durango I went to London Dodge dealership and they slapped it in within the day that's saying something never go to the Dodge dealership in Sarnia for any service

Mike K

Great service by nice people. Highly recommend them for sales and service.

christos maidiotis

Good prices and good mechanicsBRAVO

Melissa Guay

Always fast and friendly. They take care and I always feel good leaving my car for maintenance. I chose Bayview Chrysler because I trust their expertise.

Todd Brillinger

I've been taking my Dodge truck and Jeep vehicles there for several years for service work. Can't think of anything negative to say. They have always done a good job and worked hard to keep my vehicles running great.

Stephen Bird

Friendly helpful staff! I am always greeted and made to feel welcome by Michael and Quinton. The work is performed very promptly and the prices are very fair. It feels like good value and I feel valued as a customer. Highly recommended!