Reviews of Ste-Foy Toyota (Car Concessionaire)

Alain Tremblay

(Translated) I appreciated Anthony Gagnon's availability to answer all my questions and expectations. Thank you for your good work (Original) J’ai apprécié la disponibilité d’ Anthony Gagnon à répondre à toute mes questions et attentes. Merci pour ton bon travail

Mélanie Ferland

(Translated) Thanks to Anthony at best service deliveries! Sébastien and Philippe too! (Original) Merci à Anthony aux livraisons meilleur service! Sébastien et Philippe aussi!

Dion Oram

Anthony Gagnon did a great job.

Mous Haf

Good place

Isabella Fava

Each and every individual I encountered was fantastic and very useful. I am extremely satisfied! Merci pour tout!

Trebor Ydrah

Sarah Lafrenais and Pierre Turbis made a super team and a super buying experience. Five stars ????

Erika Simard-Fournier

(Translated) We had very good service when we took possession of the vehicle. Courteous and welcoming staff! I will recommend. (Original) Nous avons eu un très bon service lors de la prise de possession du véhicule. Personnel courtois et accueillant! Je recommanderai.

Stephan Paquet

(Translated) It was very efficient. I was well supported in my process of buying a used car. …

Josee Larouche

Bel accueil, excellent service, satisfaite de la demande d'information à la prise de possession.

Gilles Bourbonnais

Excellent service !

CLAUDE MATTE

(Translated) It is unfortunate that there is so much lack of product. Salespeople do their best even more. The company must change its policy because it is the dealers who are paying the price. (Original) C'est regrettable qu'il manque autant de produit. Les vendeuses ou vendeurs font leur possible même plus. La compagnie doit modifier sa politique car ce sont les consessionnaires qui en payent le prix.

Mohammad Baradaran

This center is going be a great experience for any one looking for a good car. in brief what i experienced there are: a great a gently and friendly approach, prompt and courteous service, professional environment, serving you in English. More importantly I met Mr. MARIO PRONOVOST in toyota center and he was a nice and professional man that provides you with great information and good service. In Delivery step, i met Sarah Lafrenais and she is amazing ! she explains every single details of the car and you will have no unanswered question left in your mind at the end ! Also thanks for her kind and respectful behavior.

Afzali

I just bought a Rav4 from Ste-Foy Toyota. The people are very friendly and their services are excellent. Thanks to Anthony Gagnon for his quick action for car delivery. I hope to get the good services during my warranty period as well.

Amine Zakaria

Every time I call and leave a message for an issue , they don't call me back.

June Dennie

(Translated) We had excellent service. The staff are knowledgeable and courteous. (Original) Nous avons eu un excellent service. Le personnel est compétent et courtois.

Alex Culley

Mario Pronovost was courteous and professional. I had a good experience and would recommend Ste-Foy Toyota without reservation

Izz Moizz

Super service!

Dj Atom Egoyan

Very Best Experience. Steve Labrie , Christiane Fauchon & Sarah Lafrenais Are Very Professional When I Changed My Corolla 2015 For Corolla 2019 Thursday December 6th 2018 At 19:30.Very Good Service The Begining At The End.

Preyesh Stephen

Great and professional service. Especially Mr. MARIO PRONOVOST, who guided me to choose my first Toyota car in Quebec.

Olivier Lefebvre

Super service!

Marie-Andrée Brouillard

(Translated) Great service! I was really well advised and my questions were answered well, without judgment, without fuss! Thank you Toyota St-Foy! (Original) Super service! J’ai vraiment été bien conseillé et mes questions ont bien été répondu, sans jugement, sans prise de tête! Merci Toyota St-Foy!

teh Kowal

Had an apointment to see a sales manager about trading in my Ford F150 and getting a Tacoma. Showed up and the girl at the desk had no idea who I was or what I was doing there. Got handed off to some salesperson that had no idea why I was there either. Left immediatly.

Fabian Padilla

Excellent service.

Christian Dupuis

The customer service at Toyota Ste-Foy is excellent. Mario Pronovost, our product advisor, took the time to show us all of the vehicles that matched our selection criteria. In the end the Hybrid RAV4 was the winner :). He went above and beyond to make sure that we found the right vehicle for our family. He is kind and respectful and served us in english, a big plus for my wife who is still learning french. The rest of the staff was courteous with the exception of the employee in charge of the extended warranty. This interaction made us doubt of our choice momentarily but being long time Toyota customers we still decided to purchase our vehicle. We are very happy that we did :). Thanks Mario

Elias Morales

So I am upgrading I'm review from 1 star to 3 star After my initial review ste foy toyota contacted me and my wife to fix the problems with my vehicle and the service we received. They did a good cleaning of my …

coldybear

Great experience

Majid Ghareghani

I bought a Toyota Corolla a week ago. The car was very clean upon delivery and everything was perfect. I was referred to "Mario Pronovost " from a friend who'd bought a same car from them before. My friend was impressed by Mario’s personality. So, I asked the company to have a meeting with Mario. Working with Mario was great, pleasant experience and he made an extra effort to solve my problem and to get me the car. Mario is a trustworthy, honest man, patient, and kind. Thank you so much for helping me. I highly recommend working with him. Also, the lady who did finance for me was great, too. You have a problem to buy, lease or finance a car? It doesn’t matter, just talk to Mario, he and his team are there to help you to have your own car.

Olivier Lafond

Great service!

Andrew Sarasin

I recommend Mario P. He was very helpful and easy to talk to.

Jean-François Lavoie

(Translated) Very good customer service. I highly recommend Ste-Foy Toyota. (Original) Très bon service à la clientèle. Je recommande fortement Ste-Foy Toyota.

Lucky Paddy

Liked the service. Liked the car.

Michele Levesque

(Translated) Great service. Very courteous at all levels. I recommend. (Original) Excellent service. Très courtois à tous les niveaux. Je recommande.

Brian M Cox

Wow! Amazing. I was in Québec on vacation & got a flat. Was given an appointment on short notice, was surprised by how beautiful the dealership was (especially the waiting area, which had a kitchen staff!), & made it in & out in less than 30mins. I live in Montréal but would consider getting my next car here if the price is right & they're willing to deliver.

Oloufemi Fakorede

Service impeccable

Noemie Lemieux

Very good service, very nice employees, good reliable cars.

sonia morin

(Translated) What a great service !!! A very satisfied customer! Thank you to Karl and Steven for your outstanding and very personalized service! (Original) Quel bon service !!! Une cliente très satisfaite! Merci à Karl et Steven pour votre service hors pair et très personnalisé!

Jon Lafontaine

Excellent service. They'll go right to your door to get your business.

caroll desormeaux

Merci à toute l'équipe, de la vente jusqu'à la livraison. En plus j'ai eu un bon prix pour mon échange. Véhicule loué: 4runner 2022.

Richard Fiset

(Translated) Great service. All of the advisors are very friendly and they made my purchase a great experience. Thank you Ste-Foy Toyota. Richard. (Original) Super service. Tous les conseillers sont très sympathique et ils ont fait de mon achat , une très belle expérience. Merci Ste-Foy Toyota. Richard.

Cindy Serré

(Translated) Super nice experience in obtaining my vehicle, my salesperson was very attentive to my needs and super friendly. When I returned my vehicle Anthony (Alexandre) who took care of me was very kind and answered all my questions. I recommend, great atmosphere, great place! A1 (Original) Super belle expérience pour l'obtention de mon véhicule, mon vendeur était très à l'écoute de mes besoins et super sympathique. Lors de la remise de mon véhicule Anthony (Alexandre) qui s'est occupé de moi a été très gentil et a répondu à toutes mes questions. Je recommende, super belle ambiance, super bel endroit ! A1

louise pepin

service impeccable

Main Nain

Excellent service

Marcel Coulombe

(Translated) Good product. Outstanding service. Several companies would benefit from following their example. Thank you for the service Samuel Caroline and Anthony! (Original) Bon produit. Service remarquable. Plusieurs compagnies auraient intérêt à suivre leur exemple. Merci du service Samuel Caroline et Anthony!

Martin Blouin

Super service

Frank Morningstar

Merci au Personnel du concessionnaire pour l'excellent service et le professionnalisme démontré.

eric saenpaseut

Very professional and friendly staff, some of which can speak english, making the entire financing process for an anglophone painless. Hats off to Caroline, Francois and Lyne for making my visit a swift and overall positive experience.

Martine Tremblay

(Translated) Excellent service !! Thank you very much we will not hesitate to come back for a future vehicle! …

Claude Déry

(Translated) Very warm welcome and a team that takes care of customers! We are very happy with their kindness! (Original) Très bel accueil et une équipe qui s’occupe des clients! Nous sommes très contents de leur gentillesse!

Chantal Rochette

super service

jaim mohiuddin

i am content.

Francesco Cavatorta

Simply brilliant service, Malory Clavet-Larose was great. She took the time to answer all our questions with clarity and professionalism.

Annie Martin

(Translated) I really appreciated the services of Mr. Mario Pronovost. He was able to listen to my needs with respect and courtesy. Thank you …

Julie de Chantal

Super service!!

Laurence Bélanger

(Translated) Excellent service before, during and after the sale. I recommend to everyone. Thank you very much! (Original) Excellent service avant, pendant et après la vente. Je recommande à tous. Merci beaucoup!

julie tremblay

super service.

gerry geraghty

The service is impeccable, courteous and fast. I have been dealing with them since 2008 and I really feel like part of the Toyota family.

L E

Excellent service !

Carole Fillion

(Translated) Great service for seller, credit, and delivery. A big thank you to Ste fou Toyota …

Jens Gruschinski

Great service! Thanks Mark-Antoine!

Igor L

The best ever experience with customer service! You will be really surprised how these guys work! Alexandre, Alexandrine, Jade! Amazing team in amazing city!

christian desbiens

(Translated) Very good welcome, efficiency and competence when changing our vehicle!!!!! Thanks to the team (Original) Très bon accueil, efficacité et compétence lors du changement de notre véhicule !!!!! Merci à l’equipe

Emilie Hins

(Translated) Excellent service; courteous and professional. We received our vehicle ahead of schedule: fast and efficient delivery! We highly recommend you! (Original) Excellent service ; courtois et professionnel. Nous avons reçu notre véhicule avant les délais prévus : livraison rapide et efficace! Nous vous recommandons fortement!

Danielle Landry

(Translated) Thank you for your professionalism, Mr. Jean-Jacques, very well served! Anthony Leclec thank you for your smile and very good service! …

marie-josee dignard

(Translated) Wow great team to give me the best price and best after sales service !! …

Ramin Mashhadi

My wife and I are happy with our first purchase in Toyota ste Foy in Quebec City. I really appreciate Mr Mario PRONOVOST who was Our car advisor and he did his best for us. He is very professional, precise and kind in his job.So, he always helps us with great hospitality. During our conversations ,he spoke English well and because we are new in Quebec, It was a good point for us. We went to other dealerships but His personality effect on our decision and we bought our car in Toyota ste Foy.

Jean-simon Bolduc

(Translated) Big thanks to Mr. Anthony Gagnon for his very professional service! …

Eric beaule

excellent service!!!

Sophie Rochette

Fantastic and professional

Dylan M.

Clean atmosphere, excellent service, and good old fashioned breakfasts at fair prices. An excellent place to eat, to be certain.

Josée Drolet

(Translated) Thank you Audrey, Jade and Samuel! Very good service and great availability! …

Annie Laflamme

Excellent accueil ! Excellent service ! Grand merci à Anthony Gagnon pour son professionnalisme !

Kev Bert

(Translated) I received very good service from start to finish. Thanks to Anthony Leclerc for the nice presentation (Original) J'ai reçu un très bon service du début à la fin. Merci à Anthony leclerc pour la belle présentation

Jinny Boilard

(Translated) Samuel Arsenault gave us all the necessary information for the purchase of our Highlander Thanks also to Dominique Tasnon who was able to answer all our questions and to Siham for the financial point of view! Thank you Great service! (Original) Samuel Arsenault nous a remis toutes les informations nécessaires pour l achat de notre Highlander Merci aussi a Dominique Tasnon qui a su répondre à toutes nos questions et a Siham pour le point de vue finance! Merci Excellent service!

Mike Woods

Very fast, people where very polite and service was good.

Efstratios Karampinos

Jean Gauthier was very helpful.

Rafael Junqueira

Great place! I really liked the service at Toyota Ste Foy.

Pierre Breton

(Translated) Always great service from all the staff ... My 3rd car at this location and I'm still happy. Hats off to Mélissa Desbiens who explained to me very well the new technology of …

pouya

I really like this place, Not just for their sence of responsibility, or for being available to answer my endless questions!above all because of respect to humanity

junho chang

Great place with friendly staffs and plenty of cars for sale. Jean Gauthier helped me to choose my first car in Quebec smoothly. He was very professional.

Remy Vaillancourt

(Translated) Super nice garage very courteous staff very good service (Original) Super de beau garage personnel très courtois très bon service

Marie C.

The service is why I keep coming back. Staff are polite, professional and friendly. There are some that are even bilingual.

Tingting Lu

Had some problems but was happily resolved. A generally good shopping experience thanks to Mr. Ross.

Athanase Zouberakis

excellent service de A a Z

zhan zhang

On May 2020, I have nice experience in Ste-Foy Toyota. Mr. Mario Pronovost and Madam Sarah Lafrenais provide excellent service.

Ramin Shaker

This was my first and the worst experience of going to Toyota St. Foy repair shop. Today I went to this repair shop to repair my car steering wheel. But not only they did not solve the problem with the sound of the steering wheel, they just said that this sound is normal and you may not have noticed it yet. To check the problem, it was said that the technician drove your car for 45 minutes to find the problem and they asked me for $ 70. If my car problem was normal, then why you did not know that this is a normal problem when I first explained it? What was the need for a 45 minutes drive? Also, did you need 45 minutes to drive to hear the sound of a steering wheel? Then, when I went to get my car back, I saw a red paint on the car. When I protested, they said that we checked the cameras and it happened to you before. At my insistence, they agreed to try to clear the paint. This was a dishonest behavior I observed today. My question is thagt, how did you check the cameras for 7 hours in just 3 minutes or less and say that the red paint was already on your car? They easily took $ 70 from me while they drove my car for 45 minutes although i believe it is not true, and the problem was not solved. I do not recommend this repair shop at all.

Marc Gauthier Gauthier

(Translated) Rarely seen a service as they offer several companies should take an example from them welcoming staff we feel that we can trust them very good products (Original) Rarement vu un service comme ils offrent plusieurs compagnies devraient prendre exemple sur eux personnel accueillant on sent que on peut leur faire confiance très bon produits

grace theriault

Satisfied with our experience. Our salesman Mario was very helpful and spoke English, which was a definite plus! ????

leyla asma Dalil

(Translated) Many thanks to MARIO PRONOVOST who provided impeccable service! I am very satisfied with my new car and my experience at Toyota Ste Foy. I highly recommend! …

Faguy Lynda

(Translated) Thank you for the service for the 4Runner! Courteous and welcoming staff. I recommend you without hesitation. (Original) Merci du service pour le 4Runner! Personnel courtois et accueillant. Je vous recommande sans hésiter.

Frantz Jean Louis

Very good experience. Professional services.