Reviews of Saint John Airport (Car Concessionaire)

Phan Cong Phuoc

Very nice and quick security clearance

Kathy McKay

A nice airport. Modern and clean. I particularly like the web site for checking arrival and departure times.

goldrich 777

Super friendly staff, relaxed atmosphere while your waiting to board your plane

Andrew

I couldn’t stop at the Moosehead Brewery to pick up one of those amazing tops for my wife due to the Covidtimes. Fast forward to my return flight home and I’m sitting here already through security. I spy on the wall that very recognizable pink they make the Radler tops with in the little market! Picked up two!! The lady running the shop, and everyone working at the airport, were cheerful and check-in was a breeze. Wish you all the best!

Tung Nguyen

A small airport but I feel comfortable. Friendly and helpful staffs . Nice coffee shop . Quiet :)

PRTPAT

Great small airport with the friendliest staff.

Jonathan Gaudet

We always enjoy flying out of YSJ, especially now with Porter. Super fast baggage drop, friendly staff, polite security guards. Facilities are always getting improved every time I go.

Glen “Carlos spicy weiner”

Car rental staff person was pleasant and efficient, bags came fairly quickly. I like smaller airports.

Edwin Hering

It is provided with all comfort necessary for passengers, and a friendly staff.

Richard Thorgeirson

Have to wait for arrivals outside.

Julie Drummond

Great

Khaled Joober

All you need from an airport. However, check the weather you never know if you can leave!

Patrick Flowers

Our airport is small but serves it's purpose very well. Freindly staff, easy to get around and lots of parking.

Dan Douglas

Just nothin happening

Sarah Spears

I arrived an hour early for a morning flight to fly Air Canada. It was literally the only plane at the air port at this time. I was ignored by the staff. No one would check my bag. There were still people lined up to go through security and …

Amit Arora (Danny)

Though it's small airport but with full of welcoming people ????

Ankona Banerjee

Nice small airport

santosh gupta

Wants to go there

Caleb Hunt

I love travelling through Maritime airports. Staff are always way more friendly, security less 'uppity', the experience is way more positive over all.

Muyiwa Giwa

Service has never been compromised here. You only get to wait in line for security checks to curb the spread of Covid-19.

Denys Zlobin

It felt a bit small but it has everything you need at the airport.

Brian Koval

Unlike other airports, they go above and beyond to make the airport experience anxiety free. Thanks gang! However, Air Canada is a let down as always. They have lost my bags 6 times flying coast to coast. On one occasion, I had to delay Christmas due to this. Get your game together Air Canada, we pay you far too much to make such silly mistakes...

Patrick Rocca

Honestly flying thru Saint john is laughable yet frustrating...the security feels like there soooooo important and take there job waaaaaay to seriously...big power trip...always has been....arriving from Toronto last week no issues...tdy in …

SANDEEP DHIMAN279

Great

thierryluka “Guyto” verna

(Translated) Own compliance with health rules (Original) Propre respect des règles sanitaire

Christopher Baker (Cordinia)

Nice local airport. Rarely too busy. Not much to buy here except a small convenience store. Parking can get expensive if you are gone awhile, but not really any different from any other airport. Give yourself extra time to check in because the counters have only 2 people working.

Abdelelah Alali

(Translated) Very beautiful (Original) جميلة جدا

lawal bello osagie

Small, clean and awesome

Jose Sanudo

Worst airport I've ever been to. I've flown in and out of here many times, it's God awful.

Miss Misto

It’s a small city airport. Only a few runways, great for people with mobility issues or bad with directions. There is food available here but a limited amount and it’s very basic . Looks like an abandoned cafeteria. There’s also several car rental kiosks for your convenience.

Lisa Hamilton

It's big in terephthalate is a lot of parking here I nice over there to.

Lukasz

Small and efficient. Very helpful staff

Sharon Cunningham

Great little airport. Were the Flair announcents in both English and French? On the plane they were. NB is bilingual and we should always be aware.

chad mccolm

This is an excellent airport to fly into or to fly out of. Air Canada was awesome and got me on an early flight back to Toronto. Very friendly staff and they will go out of they way to find you if there is an early flight

Michael Killorn

Arrived at noon with a 3 hour layover to discover that the cafe closes a 9:30 am each day! The only bright spot was Cathy from the cafe who directed to a restaurant down the road.

츕스츄파

Small, but cozy place :D At night, almost every store was closed. I made a mistake.That’s how i stay one night at here. I didn’t know there are Saint John’s and Saint John airport in Canada. I wanted to go to Saint John’s but i landed at Saint John. .....

Rick Bolton

Nice spot. Friendly staff

Jason Arneaud

Lovely, tiny airport. Good cafe and gift shop right next to the departure gate. Extremely friendly and helpful security and check-in staff. Good selection of car rental companies right next to baggage claim.

Kevin Formhals, PMP, RMP

This airport is a small airport, have a place to grab a snack and is quick to get through.

Brayden Zhang

(Translated) tinyairport (Original) tinyairport

Chris Downey

Great service! Always very friendly!

Mama Zahra

Nice place and helpful staff,take care of me and my family with friendly acting Only one thing makes us upset and we know it’s not the airport fault but as we discover after all it’s our mistake to get those people …

Todd Shepherd

My son and I flew to Boston on November 23rd and 2 days before we were supposed to leave I found out there was an issue with our flights. I tried several times to get ahold of Air Canada with no success. My last resort was to go to the Saint John Airport. I was helped by Peggy Murray and she was Awesome. She advised me to try and check in the next morning and also to go see her the next day. I went to the airport and she would not let me leave until she was sure we were go to go. The fixed our flights and I will be forever grateful. Thank you again. Peggy and the ticket staff are awesome.

Dmytro Nedopaka

(Translated) Provincial Airport. And all this is said (Original) Провінційний аеропорт. І цим все сказано

Martin Robichaud

Small town airport. Food is expensive. Staff is very friendly. Quick in and out. I like that. Clean airport.

Leonid Chukhovsky

It's a small airport, very nice personal, fast security lines, not a lot of places to eat, but better than expected. Taxi service at night might take a while, no Uber or Lyft yet. Downtown is pretty far, but it's a nice ride - trees covered by snow look spectacular.

Uditha Senaratne

Small, more of a regional airport. Most flights to international destinations via Montreal, Ottawa or Toronto (YYZ). Car rentals available. Convenient access to Saint John city. Some charter/sun-destination flights to the south. No passenger boarding ramps at the time I travelled through in 2019 July; rather, access was via the tarmac and aircraft stairs. Call ahead if you need wheelchair assistance.

W. Andrew Powell

For a small airport, this is a fairly good one. There's a small restaurant and bar before you enter security, and in the waiting area after security there's water and a snack machine. The staff are also generally great, and the seating in the restaurant has charging spots for your phone or devices.

Brandon Mcgrath

Poor flight updates! I always check the flight updates before i go to the airport. But flights are always delayed or cancelled when i get there!!

GARY DUNN

Excellent service.

Mike Groves

Excellent and extremely friendly airport.

Chris W

Was at the front Cargo desk waiting to ship something off. I rung the doorbell 3 times, waited 15 minutes. In the back area I could hear the cargo guy, Richard, say "I'm writing you up, a**hole. If I ask you to do something I expect you to do it, a**" to his coworker. Then he comes out and rudely asks me "What do you want?" instead of "Hello sir how can I help you?" Now aside from his rather narrow vulgarity vocabulary, he has pathetic customer service skills and extremely unprofessional behavior. This airport should be ashamed to have to employ such deplorable person.

Doug A

Very small airport. Quick in and out which is amazing! It has a restaurant and vending machines.

Jim MacKenzie

It's a very small airport - you'll rarely connect here. As an originating or terminating airport it's fine. Clearing security is quick. It's slightly far from Saint John but not too ridiculous. The range of services is very limited. Don't expect Pearson or O'Hare here. But you could also show up 30 minutes before your flight and likely make it.

Robert Shuttle

Small airport with a welcoming feel to it. Friendly efficient staff. Arrived during Covid and everyone was very efficient, polite and really did their best to move the arriving passengers through the process.

Barry Conway

Very friendly. Small airport but well serviced. Staff only around when flights are coming in and out but that's no issue. Cleared through really fast.

Jeremy Kelly

The constant delays due to mechanical issues (typically have to fly them in from another airport) or the advanced weather cancellations without even the weather happening yet are TOO MANY. YHZ airport is very accomodative, the drive is worth it. Plus you typically have technicians on site, multiple flights to accomodate your travels.... I would not recommend flying out of this airport whatsoever!

Bakin Mom

Friendly staff. Comfortable seating..Easy pick up drop off.

Eduardo-Genaro De Jesus

Place little bit small but organize, security personnel are so helpful

BUTTERFLY

I know it's an airport, the securities were rude and it's been awhile since being on a plane. I was not told about my carry on bag, I had to donate all stuff bought, full bottles and top of line creams. One lady wished me luck and a safe flight, I was shocked and very upset. I wish I could remember her name. Thank you for your best of luck, wishes. They should have told me. Sorry it's was a lot that was bought. Terrible. That stuff was needed muchly needed. Its $ I can't put towards my health. So yes a disgrace. To end the whole holiday with more loss. Thank you for at least letting me keep my first aid. That healed quite a bite. Too much loss. ????. It sure is violating, when you have not been on a plane. Too much.

Agustina Alcantara

Small airport but lines move quickly

Philippe Chenu

(Translated) No taxi service ... the real pampa like in Africa among the giraffes (Original) Pas de service de taxi ... la vrai pampa comme en Afrique au milieu des girafes

Ziyad

Empty airport with no restaurants

Eva Elliott

The lady named Debbie frightened she was very kind and very helpful to me .

Aaron Levy

All good ????

Jackie Simon

Easy access, friendly staff, highly recommended

Daryl Green

A clean and efficiently run airport , with reasonable flow through time to get you on your way .

Connie Wilkinson

I arrived at the YSJ, at 3 am, recently, to discover that my flight was cancelled to Toronto. Weather was bad in Toronto, severe thunderstorms. I know there isn't much we can do about Mother Nature, and I also know that Ticket agents scramble to find another suitable flight. The customer service that I witnessed this morning had much to be desired. The line of customers extended out the door, I'm sure this isn't a normal scenerio, on most days. I was in the line for 4 hours and finally got my turn at ticket counter. I was told rudely and loudly to, "Go back to the line, I'm taking customers for Montreal flights." Ok, these people need to get through or they will miss their flight, no problem, I get that. I have worked many years in customer service, and I would never speak to a customer in that manner. I don't know if your staff take mandatory education on customer service skills or not, I would recommend it. A smile, a thank you and a please can go a long way. Simple respect and being courteous to your customers can change a bad mood into a better mood, especially with tired, frustrated customers. I could hear staff at baggage check barking out orders to customers, not a pleasantry to be heard. I know we all have bad days, these employees represent your business. I hope my next experience will be better. I do have to say though, the ladies at the cafe were wonderful...great customer service there.

henry lee

Unique airport in Saint John nb Canada

Chris Gaines

Was a really good flight.

Jeff Vincent

Please help keep out local airport open. It's small but it's great to have a local jumping point!