Reviews of Auto sur commande Rive-Nord (Car Concessionaire)

Arthur Rolland

Many thanks to the team at Auto sur Commande. I needed a vehicle quickly because my previous vehicle was unrepairable, and needed transportation ASAP. The service was quick, efficient, and I was on my way home with my new vehicle in no time. Registered, plated, and insured same day!!! Due to Covid-19 restrictions your new or used car can be plated same day inhouse. Thank you guys so much for everything! If you want stellar service ask for Suzanna.

Stan T.M

I purchased a vehicle from here, sold to me by the sales man Arnel. Arnel sold me the vehicle with some non working parts and assured me he would rectify these issues within a 3 month time period. Arnel did not do this and after repeated …

Marc Gennarelli

(Translated) Unmissable place to acquire a new vehicle. Rigorous but fair negotiation. A large choice of vehicle and constant renewal of stock. My next Sprinter will certainly be bought from them ;-) (Original) Endroit incontournable pour acquérir un nouveau véhicule. Négociation rigoureuse mais juste. Un grand choix de véhicule et renouvellement constant de stock. Mon prochain Sprinter sera acheté chez eux assurément ;-)

MR D

(Translated) Friendly staff and pressure-free sales. The woman who helped me was very nice. The prices are also good. (Original) Personnel amical et vente sans pression. La femme qui m'a aidé était très gentille. Les prix sont également bons.

P T

Was looking for a sprinter and happy I found it on auto sur commande truck was in good condition really happy with the service

Samuel Duchesneau

(Translated) Very satisfied with the vehicle and the service please see if you are looking for a vehicle to your liking at low cost (Original) Très satisfait du véhicule ainsi du service veuillez aller voir si vous cherchez véhicule à votre goût à bas pris

marie-eve Paquette

(Translated) A great service !! Nothing to say about the efficiency of my salesman Arnel really nice and despite a few things to repair it did not hesitate to send my truck to the garage to arrange these little details! A1 service and prices are resonable and fast and friendly financing service I recommend this place in every point ???? (Original) Un super service !! Rien a redire sur l'efficacité de mon vendeur Arnel vraiment sympathique et malgrés quelques petites choses a faires réparer il n'a pas hésiter à renvoyer mon camion au garage faire arranger ces p'tit détails !! Service A1 et les prix sont resonable et le service au financement rapide et conviviale je recommande cet endroit en tout point ????

Gagnon Michel

(Translated) Arnel and his team are great and very honest in their transactions. I really liked their courteous and quick service, don't hesitate Arnel is there. Michel Gagnon (Original) Arnel et son équipe sont super et très honnête dans leurs transactions. J’ai bien aimé leurs services courtois et rapide, n’hésitez pas Arnel est là. Michel Gagnon

Jonathan De Castro

I can honestly tell you that this dealership is well worth the trip to visit. David who is very welcoming and honest is one of the best sales person that I've dealt with. He did everything possible to make this deal go through but the financing didn't work out. I will come see David when I am ready. Hopefully sooner than later.

Soledad Vega

(Translated) Purchase made a week ago, satisfied with our choice of vehicle. Honest and professional service. Efficient and attentive. A small negative point, but very minimal, which does not justify a star less, for the next customers: do not sell a vehicle with such dirty oil. Otherwise, everything is perfect !! (Original) Achat effectué il y a une semaine, satisfait de notre choix de véhicule. Service honnête et professionnel. Efficace et à l’écoute. Un petit point négatif, mais très minime, qui ne justifie pas une étoile en moins, pour les prochains clients: ne vendez pas un véhicule avec une huile aussi sale. Sinon, tout est parfait!!

Tim Mondanel

(Translated) We were looking for a Sprinter on Kijiji, and finally decided to do business with Auto Sur commande and their large selection of Sprinter. Although within our budget, Arnel was able to advise us on an appropriate vehicle for our use; We are not disappointed! Arnel was accommodating in the delivery, which is really nice. We have recommended Auto Sur commande to friends. (Original) Nous cherchions un Sprinter sur Kijiji, et avons finalement décidé de faire affaire avec Auto Sur Commande et leur grand choix de Sprinter. Bien qu'en de notre budget, Arnel a su nous conseiller un véhicule approprié pour notre usage; nous ne sommes pas déçus! Arnel a été arrangeant pour la livraison, ce qui est vraiment appréciable. Nous avons recommandé Auto Sur Commande à des amis.

Nicholas Te

David and I tried really hard to make a cross-country sale work for a Sprinter but unfortunately shipping costs and logistics during covid did not cooperate. He seems like a genuine guy that tries his best to make sure people feel comfortable. Thanks for the work and sorry the sale didn't work out.

Bos

Excellent Service, friendly staff!

Geoffrey Lyford

We bought this van over the phone and e-mailed the sales contract after looking at it on FaceTime - including listening in the engine and inspecting underneath. Our sales advisor, Arnel, picked me up from the airport and I drove our new …

Francine Raymond

(Translated) VERY COOL !!!!! I was delighted to buy my Saab 9-3 at this location, a superb vehicle, '' Sur la Coche '' checked, inspected, ... Rest assured that everything was perfect when I picked up my SAAB 9 -3 !!! Do business with David, he is the most understanding, helpful and kind !!! He finds you EXACTLY what you want !!! Bravo CAR ON ORDER !!! x0x0x0 (Original) SUPER COOL !!!!! j'ai été enchantée d'acheter ma Saab 9-3 à cet endroit, un superbe véhicule, ''Sur la Coche'' vérifié, inspecté, ...Soyez assuré que tout était parfait lorsque j'ai été chercher ma SAAB 9-3 !!! Faites affaire avec David, c'est le plus compréhensif, aidant et gentil !!! Il vous trouve EXACTEMENT ce que vous voulez !!! Bravo AUTO SUR COMMANDE !!! x0x0x0

Benoit Meilleur

(Translated) Seriously, why look elsewhere, very welcoming people, unparalleled service, quality vehicles, guaranteed, very affordable, unfortunately I cannot give them more than 5 stars, thank you very much for being there! I give you 10 ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐ (Original) Sérieusement, pourquoi chercher ailleurs, des gens tres accueillants, un service hors pair, des véhicules de qualité, garanties, tres abordables, je ne peut malheureusement pas leurs donner plus que 5 étoiles, merci infiniment d'être là ! Je vous donne 10 ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐

Mathieu Lefrançois

(Translated) I communicated with them on facebook to have more information on a Ford Transit Connect XLT. I got a quick and very comprehensive response. I was immediately given all the important information about the vehicle in a professional and friendly manner. (Original) J'ai communiqué avec eux sur facebook pour avoir plus d'informations sur un Ford Transit Connect XLT. J'ai eu droit à une réponse rapide et très exhaustive. On m'a tout de suite donné toutes les informations importantes sur le véhicule de manière professionnel et amicale.

The Real Deal

(Translated) We were looking for a Sprinter and we were well advised to find the one that suited us best. Great personalized service with Arnel! I am very happy to have done business with him, the experience was very pleasant. He is in a good mood and it seems that he loves his job ???????????? (Original) Nous cherchions un Sprinter et on s’est bien fait conseillés afin de trouver celui qui nous convenait le mieux. Super service personalisé avec Arnel! Je suis très content d’avoir fait affaire avec lui, l’expérience a été très agréable. Il est de bonne humeur et ça paraît qu’il adore son travail ????????????

Lianne Gallaher

Incredible customer service, all of me needs were not only listened too, but met. Highly recommend!

Whitney Sutherland

Drove an hour to come see a truck to watch them hand the keys to someone else when I pulled in. What a joke.

marie-chantal Mukendi

(Translated) Thanks to Arnel for his professionalism in the purchase of my car. He advised me well and helped me find my car. What I liked above all is that he kept all his promises and that he gave me an excellent follow-up at each stage of my purchase. In addition, it is super thin. Little anecdote: when I went to make my first visit to Arnel, Léo, a young guy of 16 years old accompanied me. After the visit, Léo announced that he would buy his first car with Arnel :-) (Original) Merci à Arnel pour son professionnalisme dans l'achat de ma voiture. Il m'a bien conseillé et m'a aidé à trouver ma voiture. C'est que j'ai aimé par dessus tout, c'est qu'il a tenu toutes ses promesses et qu'il m'a fait un excellent suivi à chaque étape de mon achat. En plus, il est super fin. Petite anecdote: lorsque je suis allée faire ma première visite chez Arnel, Léo, jeune gars de 16 ans m'accompagnait. Après la visite, Léo m'a annoncé que sa première voiture il l'achèterait avec Arnel :-)

Steve kirk

(Translated) Very poor customer service. Mr. Jean Philipe Boisvert laughed at me. He had to send my car for inspection at a garage that I had reserved for a week. Everything was beautiful. I confirm with them in the morning and everything is correct. The inspection garage contacted me and the vehicle never showed up. I'm talking to Jean Philippe Boivert and for him it's okay. He has an inspection in hand but doesn't want to share it with me because he's the one who paid for it. He is arrogant! Be careful you will get screwed! I'm still waiting for my return from the warehouse (Original) Tres mauvais service a la clientele. M. Jean Philipe Boisvert a bien rit de moi. Il devait envoyer ma voiture pour inspection a un garage que j avais réserveé dpuis une semaine. Tout était beau. Je confirme avec eux le matin et tout est correct. Le garage d inspection me contact et le vehicule ne s,est jamais presenté. Je parle a jean Philippe Boivert et pour lui c'est pas grave. Il a une inspection en main mais ne veut pas la partager avec moi car c est lui qui a payé pour. Il est arrogant! Faite attention vous allez vous faire avoir ! J'atend toujours mon retour de dépot

Sylvie Cantin

(Translated) I'm really happy. I bought my first electric convertible Smart I love it, it's great and it was new. Thank you to our seller who has been listening. …

Julie Kotacka

(Translated) We bought 2 vehicles recently from this merchant. The seller was very efficient and courteous. Vehicle deliver clean and very fast service. Thank you car on order and especially Arnel for your great work! (Original) Nous avons acheté 2 vehicules récemment de ce marchand. Le vendeur était très efficace et courtois. Véhicule livrer propre et service très rapide. Merci automobile sur commande et spécialement Arnel pour votre excellent travail!

Majestic Signs Ltd

Very nice helpful guys here. Smooth transaction. Purchased a Van and drove back to Alberta without any issues. ????

jolene lavoie-jette

(Translated) Great service, the people who work there are courteous and professional. I was well advised according to my requirements. You feel that the importance for them is that you are satisfied and that you leave with a safe car. I also had good service on the mechanical side when I had the inspection done. The mechanic took the time to show me around and explain the condition of the car to me. I recommend them to you without hesitation. (Original) Super service, les gens qui y travaillent sont courtois et professionnels. On m’a bien conseillé selon mes exigences. On ressent que l’importance, pour eux c’est qu’on soit satisfait et que l’on reparte avec une voiture sécuritaire. J’ai aussi eu un bon service du coté mécanique quand j’ai fais faire l’inspection .Le mécanicien à bien pris le temps de me montrer et de m’expliquer l’état de la voiture. Je vous les recommandes sans hésiter.

Denis Breton

(Translated) I'm going to buy a truck but in my head I told myself what I'm going to have the right. Bah surprise sir ARNEL told me the truth about my truck he was like he described and I made garage with esti liar seller I am …

Pierre Dufresne

(Translated) Very nice place impressed with all these trucks. I would like to thank Arnel for his dedication and his kindness very satisfied we will come back to see you for other purchases! …

Daniel Paquette

(Translated) The best customer service received. I really recommend Arnel, a very reliable and honest person you will not be disappointed. Thank you for our truck! …

Stephen Sauve

It took a few visits to get it right but overall these guys were able to come through to there promise.my 2014 sierra runs great.thank you David.

Gabriel Decarie

(Translated) Competent bodybuilder, Fast service. Thank you for your good work. (Original) Carrossier compétent, Service rapide. Mercie de votre beau travail.

Pavage et Asphalte

(Translated) We received a very good service from Arnel always satisfied with our sprinter despite some small problem that we repaired thank you for having kept your commitment …

Daniel Valentino

(Translated) A lot of sprinters we didn't know which one to choose we are very satisfied with our truck thank you Arnel !!! It's simple, we spent the whole morning so as not to regret our purchase despite the snow again, thank …

Stef Reno

(Translated) I made the transaction on the phone without seeing the vehicle I want to thank Arnel for his sincerity the truck and as described I am very satisfied thank you and I will recommend you without fail …

Jean-Francois Gelinas

(Translated) WARNING !! Very poor service promise you a Vehicle in good condition I had problems I had an inspection done in another garage (Professional) Results the Truck was not worth the price paid !! I return the truck results in $ 500 invoice to the merchant to return the truck to him in the same condition !!! (Original) ATTENTION !! Très mauvais services te promettre un Véhicule en bonne condition j'ai eu que des problématiques j'ai fait faire une inspection dans un autre garage (Professionnel) Résultats le Camion ne valait pas le prix payé !! Je retourne le camion résultats facture de 500 $ chez le commerçant pour lui ramener le camion dans la même état !!!

Jacques Lessard

(Translated) I tried to put more stars unfortunately it stops at five !! Excellent experience with Arnel, very nice! Delivery took a little longer, not easy with the covid ... thanks again …

Fran “Fran” Alain

(Translated) Best place to buy a car, SUV or pick up. May you have a Happy New Year? Best place to buy a car, SUV and pick up. Happy New Year 2020. (Following this afternoon, your neighbor preferred LOL ???? France & Alain …

samuel PTBO

Very nice people and very helpful!

Pierro Yvon

(Translated) Very good experience thanks to Arnel thank you again you kept your word we have delighted with our purchase we recommend to everyone Auto on order !! …

Gino Vitulli

Super nice guys good service