Here you have the opinions of real people who are consuming the services and products of Performance Auto Group (Car Concessionaire) in the territory of Saint Catharines (Canada).
To this day the business receives a rating of 4.6 stars out of 5 and that score has been based on 127 reviews.
As you can read, the average score it has is almost the best one, and it is founded on a large number of reviews, so we can conclude that the rating is very accurate. If many people have bothered to evaluate when they are happy with the business, is that it works.
As you know, we don't usually bother to place tatings when these are positive and we usually do it only if we have had a problem or incidence...
This Car Concessionaire corresponds to the category of Car dealer.
Extra polite and helpful staff. Offered me better deals than the arrogant dealers near my house...great customer service by Toney, Geoff, David, Jacob & Shobhit. They answered all my questions patiently. It was a pleasant experience dealing with them. Toney even arranged for a driver to pick me up from Mississauga & I drove back from the showroom in my brand new red X4. Very satisfied :)
Amazing experience!
Nice soft place to buy new and pre-owned cars and I bought my pre-owned car from here really nice service nice friendly staff good service on the variety of the Hyksos as good as their website is also very nice you also have off for sale service this Workshop is really good overall the nice all the major brands you would find here
Nice clean dealership. Its my go to for oem parts
Toyota has the most durable and dependable cars to suvs !!! Staff are so knowlegeable and friendly ! Go over and beyond ! I highly recommend !!!
Great service , awsome staff , love my Lexus
Ordered a part for my BMW. Came in within 24hrs
Joey Monger at St. Catherine gave me a good deal of pre-owned Toyota highlander. He is very nice and I appreciate his dealing which attracted me from Toronto to St. Catherine. Thanks Joey and good luck. I will always recommend you to all my friends. ????????♂️
While shopping for a new vehicle, Taylor was great. Efficient, friendly and knowledgeable. Didn't buy a Toyota in the end but not because of the service or dealership. Just found another vehicle we liked better.
Great
Great staff and deals
Went in and spoke with Dustin about purchasing a new Lexus. Top notch service. Highly recommended
Good deals for used cars
I bought BMW 4 series from performance BMW Saint Catherine. My sales person name is Jansin. He was so nice and calm and answered all my questions without any hesitation. He helped me a lot for getting my decision and make my come dream true. Thank you Jansin for your Help.Denise you are awesome.Thank you so much to the whole team, Really appreciate your help.
Absolutely the best place to buy your next car. I have complete confidence in the service and suggestions from the service department. This is the only place I take my car even with living in Fort Erie. See Lucas to buy your new vehicle. That's who I go to for my purchases.
This dealership has the best selection of quality vehicles. Friendly and knowledgeable sales and service staff. Highly recommended.
Everything about this place is great...service, staff, etc.
Great staff, fast service
Wonderful service. The sales lady not only answered my question but came out in the cold and showed me what I was looking for. Thank you.
Look at Toyotas when you need a car. Ask for Garrett Fisher, when you are ready for a sales person.
If you are looking for a good used car, Reuben Camilleri is the person you need to see. His no pressure sales approach and excellent service made our buying experience enjoyable. Buying our second Hyundai, I would definitely recommend Reuben for an enjoyable experience.
Saw an ad for a used Acura that had an absolutely great price. Went to Performance Acura and was immediately greeted and was directed to a salesman (Joe). Best salesman I've ever met. Made me instantly comfortable. Answered evey question I had. Took me out for a test drive without any hesitation and after the drive showed me all the maintenance records for the vehicle. I bought the vehicle and have had no regrets. I traded in my old car and met the service manager at the same time. Again another very friendly and knowledgeable professional. I strongly recommend this dealership and especially Joe. When I came in to finalize and pick up the car it was inside their showroom delivery area and the person that detailed the car have me a lesson on how all the controls worked. He even gave me a lesson on how the entertainment system, hands free phone system, navigation system worked. This was by far the best dealership experience I've ever had.
We where looking for new car and salesman was very nice, can't remember his name, but on the end we bought Nissan because they give us great deal on new vehicle.
Excellent car selection, friendly staff.
Excellent service
The Performance Group is the only automotive retailer you should deal with. I've dealt with multiple divisions of this company, all awesome. Performance BMW is the only place you should be buying your new or used BMW.
Dealers didn't really want to help me out it feels like I'm glad I bought my BMW at another dealership I love my new BMW but I'm glad it didn't get it from these people.
Best place, great service, great people.
Great friendly staff awesome service...
Steve, our sales person made us feel very comfortable especially as this was our first experience with Lexus. Very much enjoyed his help and would recommend going to him every time.
Beware!
Michael, a sales rep for Toyota is a 10 out of 10 on service! While we all need to make a living, his primary concern is in customer satisfaction.
We love this place. The service was excellent. They had toys for the children and Netflix for the kids to watch. The bathroom was fairly clean and they had free coffee with 10 percent coffee cream. Someone came to us promptly to help us look at cars, and the salesman was friendly and helpful. We would definitely go back. It made the car buying process almost enjoyable.
Friendly and inviting
We bought our daughter her first car here and are so happy with both the staff and the car we’ll be looking here when we look for a new vehicle. Great car, great price great place! I highly recommend
Awesome service!
Excellent service wonderful staff! Miss Denise Michaud does an amazing job! Ask for her by name!
Great service staff
Good & quick service, will you a car till your car is done!... Service charges are compatible with their brand name!
Performance Lexus has the best customer service.
I went there with a friend to pick up her car and we had an awesome experience.We were greeted by every single person we saw on the way.Customer service is very important for me.I recommend this place if you looking for a Toyota.
Bought my new BMW from Devin at Performance BMW and very please with service and staff.
Had my parts in stock, a little over priced but what do you expect
Good experience.
We travel from out of town to bring our vehicles to the Performance Group because we are so happy, I am rarely in other than for routine service because the cars are so well built, the team is exceptional from sales to service, Matt and his co workers on the desk are extremely fast and detailed, the technicians who repair the vehicles are industry leaders , and the clean up dept is so detailed from end to end, it looks like a new car when we pick up the car from service, you will truly enjoy the experience from this team of industry professionals, before you buy and sign, put Performance Auto Group at the top of the list thanks Mark
Do you ever wish that a dealership provided maintenance and service that was honest, fast, and friendly ? This wish is my reality at Performance Lexus. Keep up the great work.
I'm a big fan of Performance Group. I've bought many different brands through them. Their history is fabulous. Their staff is fabulous. My most recent interaction has been at VW and BMW and the sales and service staff at VW are exceptional. Klaus runs a fabulous department. Love that guy and his entire team. BMW sales manager Mike Bewley is a great person to interact with at BMW. Great attitude and personality. Genuine guy.
Delayed my appointment
Great people here. Everyone is very helpful.
I service my car here. great dealership with affordable service. They will not take advantage of.
Fantastic experience dealing with Nick at Mercedes and then Marc at Audi. The whole process was friendly, professional and seamless. I would recommend them with 100% confidence knowing the way they treat their clients. Thanks to them both as well as their amazing teams !!
Very cooperative and friendly sales staff. Got good deal and lot of freebies
I am under warranty for getting my vehicle serviced and I am always pleased with the process. I booked online someone called me to confirm. The people at the desk are friendly, helpful and knowledgeable. The service is done in a timely manner and always done well.
INCOMPETENT SERVICE RESULTS IN ENGINE FAILURE! After only 4 years and regular maintenance my 2014 BMW X6 began leaking a major amount of oil. Two visits and $1900 later, I was sent up the road and reassured that the problem was resolved. Two days later I was left stranded. After many emails, phone calls and texts I was called in by the owner Andrew Marchand , Sales Manager Mike Bewley and Service Manager David Heidebrecht and explained that the engine could be replaced with new at a discounted cost of $22500 (reduced from $30K) and that BMW Canada would provide that discount. A discounted shop cost of $100/hr down from $149/hr was in their words a fair resolution. REALLY? A four year old car is not expected to last longer when treated with regular maintenance. In the words of owner Andrew Marchand "people try to sue me all the time, and to go ahead and try, it would get me nowhere. THANKS PERFORMANCE BMW FOR THE INCOMPETENT, GROSSLY NEGLIGENT LACK OF ACCOUNTABILITY. BUYERS BEWARE OF THIS DEALERSHIP AND ITS UNDERHANDED TACTICS AND LACK OF INTEGRITY!
Satisfactory service quality but slow to complete the work. Toyota service 3 was supposed to be done in 2-3 hours ended up taking 5 hours and service rep did not call to notify of the delay
Great dealership! Mitch, Dustin and Steven are Amazing
I just bought a second hand car and I am very happy. Michael is the best
After searching all over the internet and could't deciede between Audi and BMW, I came acrross Performance BMW, made a phone call and gentlemen named Jansin Ozkur a saleman answered, and within 10 minutes we made a deal and I purchased a BMW M5 Competition, probaly the fastest car purchase I made, great service from Mr. Ozkur, if anyone wants to deal with performance BMW always ask for Jansin, he''ll be a your service prompt.
Good people.
We just received our vehicle (early) and I just wanted to thank Vince and Amanda for the amazing service. It's a great feeling when you get what you expect with no surprises. Amanda, thanks again for taking the time to review the vehicle and ALL the extra features. You will get all my referrals!!
This is the second BMW X5 we have purchased from Performance in St Catherine’s. This was by far the best experience with a dealership. Joanne Acocella was our agent and she went above and beyond making this the most stress free transaction. Thanks so much Joanne!!
Excellent service...nice facility...provided loaner vehicle
Parts department / perfect services
The purchase and pick up of my new 2018 Countryman S was a completely enjoyable experience. Melanie was extremely helpful and knowledgeable about the vehicle. Her no-pressure approach was much appreciated and contributed greatly to closing the deal The entire dealership team at MINI At Catharine's should be commended for the efficient and personal manner in which they conducted themselves. Thank you.
My third pre-owned car from Performance and it was another great experience! Many thanks to Joey, Alex and Mike for a fun and easy car buying experience! Great trade in value and no high pressure sales tactics. Honest and caring people. I love my new vehicle :-) Always recommend to others!
Everybody was really nice. The only reason why it did not get 5 stars there was nowhere to sit inside so I had to wander around 4 a couple of hours waiting for my oil change. I know it's covid land out there so take a car out of the showroom and give some space for people to sit..
Best automotive service I've been to, staff take the time to explain everything in detail
Very good experience, zac is very helpful and gives very professional advice. Hopefully I find a good deal
Super people
Visited several dealerships. Good sales staff - professional and informative.
Great dealership good service
Alex Gratto at Acura was very knowledgeable. Gave me tons of info. Very polite. Will go back to see him again.
Great service
Good prices
Very well organized.
Picking up a vehicle on a dealer trade
Good value, deals and service.
Great experience with the Performance Auto Group. JP was knowledgeable and helpful. They supported us with our 2 kids in tow as well.
Performance Lexus are superb... Presentable and qualified team
Very friendly and prompt service. The Uber ride home and back to dealership was fantastic
I bought 2015 750i. The price was reasonable. Sales rep. Jansin was very nice.
Good dealership. Customer service oriented.
The salesman Devon was excellent, the entire team i spoke with was very pleasent, the only thing holding me back from giving a 5 star review, was the very low appraisal of my vehicle, have had it appraised by a couple different companies and they were the lowest by a fair amount, but my overall expierence was very good.
Always excellent customer service ???? Had to drop off my Mini (my baby), she has a few minor issues. They are right on top of it. Have a loaner for the weekend. Don't have to worry about how I am getting to work. If you are thinking about purchasing a Mini, this is the place to go. You will never have to worry about a thing with maintenance/repairs. They take care of you & your vehicle.
Great service provided, and friendly staff
Excellent auto dealership
This is my third BMW X5 the Bahador was my sale person his give me too many advance and always the services is AAA Thanks Bahador Loui Ribeiro
Roger Sharma was a great salesperson. He did not try to pressure me in buying or taking extras on the car I bought. This is the sixth new car I bought from this dealership and I will be back for my seventh in the future.
Check out review in performance toyota