Reviews of Bighorn Auto Sales and Service Ltd (Car Concessionaire)

Kyra Sklar

Great communication, excellent customer service. You feel like a valued customer when you walk in their doors. They explained how they went about diagnosing my car, troubleshooting they did, and were super transparent throughout the fix. Would recommend to friends!

Megan Madden

I'm a new customer to Bighorn and will be coming back long term now. The service was timely, friendly, and efficient. The staff were all excellent and my experience was positive and painless.

A Google User

Ryan answered my frantic phone call on Nov 18 at 4:30 pm. I explained our electrical issue and he said to come on over. After determining that the alternator was shot, he offered to stay late to replace it. An hour later he had us on our way to complete our 4,000 km journey. Revelstoke, you are so lucky to have this gem of an auto shop in your community. Thanks again, Ryan and Team Bighorn.

Michael Hallman

Appointment pushed back two weeks after a Covid closure cancelled my next day repair. Rebooked another 2 weeks after, even though I was next on the list. Today I walk into the office and both managers not wearing face masks and tell me my appointment was yesterday. Hmm wonder why you closed..)and why didn't you call me yesterday?) I'll take my business elsewhere.

Stephanie Somerville

Unexpected break down for us in Revelstoke. So we were pleased to meet the staff at Bighorn who were honest, friendly, and helpful. It took them less than 24 hours to diagnose and order the parts that we needed. Would recommend.

Patrick O'Neill

130 for an oil change ????‍♂️

Rami F.F

Although they were fully booked but the gentleman over the counter went above and beyond. He phoned another tires service shop (Revelstoke Excel Tire) and got me hooked up for a quick flat tire repair. I was a by passer headed home and needed the tire fixed quick but could not find a shop that could take me. You are a true gentleman. Thank you so much.

Rick Kowalczykowski

A terrific team at Bighorn. Owner was very helpful in diagnosing problems with our 61 Buick

Peter Jollimore

This shop is remarkable! They helped me out of a serious jam when my car broke down just outside Revelstoke on a road trip from Edmonton. Trevor and Mark went above and beyond to ensure that my vehicle was diagnosed the same day. Not only that, they helped with a solution for taking care of the car as my girlfriend and I bussed home from Revelstoke, they even dropped us off at the bus station so we didn't have to hike across town with all our luggage. More than just a good business to work with, they're all around great people who care about their clients.

Sarah Montgomery

Was driving through on the way to Kelowna when my check engine came on. They got me in right away as I needed to have it looked at asap to get back on the road. The entire staff was incredibly friendly, and seemed very educated and knowledgeable about vehicles. They had the problem figured out quickly, and I was back on the road in no time. I am very pleased with the service and would recommend to anyone in Revelstoke/passing through. It was nice to be able to stop and have a reliable person take a look and not try to rip me off in the process. 10/10 service.

Esther D

This place tried cheating us on our inspection demanding a whole new set of tires on a 2016 truck with tires from the year before. Got several positive other second opinions and a passed new inspection from someone else. Never coming here again.

Neena Jordan

These guys are awesome! They were fully booked on their website but managed to fit me in. My car broke down just as I was leaving town. They were able to diagnose my car and fix it within the day. Highly recommend them! If I lived in town I wouldn't take my vehicle anywhere else.

t b

Amazing service , Carlee went above and beyond the call to help out my husband and daughter who were broken down outside of town. Would highly recommend them.

Kin Lee

A+. We broke down in Revelstoke Saturday evening and he came down immediately and helped us out! Saved us from waiting until Monday for a shop to open and was more than fair on the cost. Highly recommended! Thanks again for getting us back on the road!

Heather Conquergood

High quality work, done quickly, and as per the quoted amount. Good customer service as well! Very glad they were able to help me out!

Peter Bond

I was driving across the mountains... had a pretty heavy impact with some flying debris off a vehicle traveling the other direction... it did some damage to the underside of my car. I limped into Revelstoke and found a Goldmine... :-) The whole staff at Bighorn were amazing, they helped me out, squeezed the car into their busy schedule and patched it up to get me safely on my way, (even gave me directions to an amazing coffee and sandwich joint while I waited). I can't say enough about this team... They are AMAZING... friendly, Helpful, knowledgeable, professional, and so Very fair with the pricing... If they were closer to my home I'd now be a loyal Lifelong customer... Thank You so much for the quick review and repair... very much appreciated. ALL I CAN SAY IS.... EVERYONE.... If you're in the Revelstoke area and need Mechanical assistance... Its a No Brainer... Bighorn Auto Sales & Service is the ONLY Place you should go... THANK YOU (Blue Maserati)

Trevor Hennes

Trustworthy repair shop

Dawn Rinsma

Great customer service. Will definitely be back

Jackson Wiebe

Great service! They were able to help on short notice after a long weekend when my diesel truck broke down.

Mauricio Solano

Unreal service! These guys are the best Cant thank them.enough

Sarah Nicol

Truly the best auto repair shop in Revelstoke! I had issues with my battery and alternator - Ryan, Trevor and the team were amazing, and super helpful. My car is older, and a bit finicky, and I was so grateful for the attention to detail and incredibly thorough servicing at Big Horn! This shop has great integrity and they really do guarantee their work. I'll be a Big Horn client for life!