We've got all the opinions of people like you who have information of the services and products of Auto Gallery Subaru (Car Concessionaire) in Regina area (Canada).
Right now the firm gets a score of 4.2 over 5 and that score is based on 127 reviews.
As you can see it has an average rating is really positive, and it's based on a very large number of opinions, so we can conclude that the valuation is quite credible. If many people have bothered to value when they've done well with the service, it works.
You know that we don't usually stop to put tatings when they are positive and we usually do it only if we've had a problem or incidence...
This Car Concessionaire is included in the category of Car dealer.
Roel was very helpful and went above and beyond to get me my first car here in CA. He was very accommodating and responsive. It was a smooth and fast transaction! Thanks to the whole Auto Gallery Regina team!
Damian is a very professional salesman, was very helpful and friendly! I would highly recommend him to family and friends and will definitley buy a car from him!
Was able to get my first car with such joy! thanks to Chris whom i spoke with! It was such a pleasure dealing with Chris and Christian, highly recommend. Thanks to both of them i was able go home with a smile on my face with the new forester! Such a great experience!
I had a great experience here with Salesman, Roel! Great experience on the phone with him and helping get pre-approval before I drove to Regina to look at the truck. He was very helpful with all of my questions and waited with patience while I discussed the vehicle I was looking at on the phone with my mom and brother and even talked to my brother to answer questions that I may have not known to ask. He showed me a few other options for trucks, gave me a few quotes and was very helpful in sticking within my budget. He was by my side the entire process and made sure I had everything I needed throughout the day and didn’t send me on my own to book the next oil change and even drove me to the nearest SGI office to get my plate, instead of just saying go find an SGI, get a plate and see you back here. I have never had such a great experience at a dealership as I did with Roel!
Barry is an excellent salesman that really took care of my needs
Had the best deal with Elias! He was very helpful and knowledgeable -was able to answer all our questions! Highly recommend him to anyone who is wanting a new vehicle!
The car buying experience with Auto Gallery Subaru was excellent. I bought a 2013 Civic Si at a price far better than the competition, and in much better shape. Val at the front desk was wonderful and the finance manager Kyle made made the actual purchasing of the car a breeze. Dan "The English Guy" was very likable and I had a great time talking with him through the whole process. I would definitely recommend considering them when you buy your next car.
Excellent customer service. They’ve always treated me and my car with the utmost respect. I would highly recommend this business to anyone.
Went to Auto Gallery to look at a preowned Subaru and was expecting a long and tortuous process. We talked to a sales associate, Lewis, and told him exactly why we were looking for and our price range. In no time we we test drove an outback and a forester, both within our price range. Lewis was very knowledgeable about the vehicles and Subaru in general. I was very pleased that he didn't try to push us to something newer or more expensive, but understood what we were looking for! We got a great deal so snatched a forester up right away and the paperwork was all dealt with in a timely manner! Everyone we worked with was great! Thanks auto gallery, I love my Subaru!
Super unprofessional and rude. Couldnt believe how the "sales manager" treated us. We got a higher offer on our trade in elsewhere and he said "that's a cool story". Like WHO SAYS THAT??????? Just plain rude, would never recommend anyone to go here, unless you wanted to be treated poorly.
Our experience with Auto Gallery was amazing. We dealt with Brandon, Tyler and Cord. They all made sure to answer all of our questions and got us into our new van quickly. We are very impressed and would recommend them to anyone looking for a new vehicle.
Roel helped me find my 2021 Subaru Crosstrek, it was a fantastic experience. I will definitely be coming back for years to come!
Just bought a car at Auto Gallery and theyre so helpful and learned alot from Roel Benedicto so Friendly and a Outgoing person definitely going to recommend him tho...
Great customer service.Had an amazing deal with Roel.Thank you.
Bought my first car, a 2017 Toyota Corolla, from Auto Gallery and dealt with Dane. Dane was very helpful and knowledgeable about everything and so was all the staff. Made my first experience of buying a vehicle very enjoyable! 10/10 recommend Dane and Auto Gallery!
Thank you to Roel Benedicto, Saad & Christian in Finance for helping us yesterday. We walked away with this beautiful car! ???????? Its NEW to us and means a lot to our family to have a safe & reliable vehicle. AND the features on this thing are insane! ????????
I recently purchased a 2021 Subaru Forester from Auto Gallery! Of course the car is aweseome, but so was my experience at purchasing it! Dane Smith and Jessica Peppler were knowledgeable, helpful and went above and beyond to help me! I would certainly recommend Auto Gallery to friends and family! Thanks! Eilidh
Amazing staff. I got picked up by Kyle from airport and he was so helpful in the financing process as well. 5 star experience. Barry was amazing at sales as well. I appreciate you guys. Thanks.
This is probably the worst dealer on the face of the earth. Took my money for a deposit on a car then told me it was sold the next day, which they only told me when I started asking questions about my meeting with them. Once I complained they told me it was sold a few days earlier. They are unbelievable unprofessional and I reccomend everyone to stay away from this horrible place.
[EDIT: I contacted them like they had asked, they said they can’t help me if I don’t buy the vehicle, and was asked to change the review because it gives them a bad image, well you guys gave yourself the bad image and that was one way to make an annoyed customer flat out angry]
I must tell you first off I love my Subaru so I am a bit bias. ; ) They scanned my Crosstrek to diagnose an intermittent starting issue. Changed my FOB battery, reset a control model and sent me off very satisfied. I do need to book another appointment to fully diagnose and locate a possible wiring issue and have a peace of mind winter check up done. Where I live the snow and frostbite temperatures are coming and I rely heavily on my reliable cars, Subaru Outbacks and Crosstreks are by far my most favorite over all my previous cars ( well except maybe for my '74 Challenger).
What a nice dealership! Had nothing but a good experience at Subaru Regina. Camilo was very polite, honest and extremely accommodating. No high pressure tactics from anyone that I dealt with at the dealership. I was still in the 'kicking tire' phase of looking for a new vehicle and ended up buying a 2019 Crosstrek because Camilo and the managers made the process to good to be true. :) I recommend them to anyone looking for a vehicle. Sandy.
This is my first time buying a brand new car and at Auto Gallery Suabru in Regina is where I bought my 2015 Subaru Impreza which is an awesome car for winter driving. I am very thankful for the salesman Dale Parent who helped explained to me everything about my brand new car. Parent was very friendly and helpful. I wish other dealerships could be as fast, friendly, and very helpful like how my visit at Auto Gallery Subaru was. Since I live in Canada the roads are so really bad all winter long and I still can't believe how awesome and amazing my Subaru Impreza drives during the winter. I've had my Subie for about 3 months now and I love it so much. I do a lot of driving every single day and I still can't believe that this Subaru can handle winter driving was better than a lot of other vehicles. This symmetrical awd is awesome and the brakes work very good, because braking in the winter when the roads are bad was hard in my old car. Even the gas milage is amazing, because I only have to go get gas like alomst one every week with all the driving I do. With my old car I had, I use to have to go get gas almost every single day, because I drive a lot everyday. If anyone's looking to buy a vechicle (new or even used), I would definitely advise for to go see Dale Parent at Auto Gallery Subaru. He will make sure you know exactly everything you would need to know about your vechicle purchase. Thank you again Auto Gallery Subaru and Dale Parent for all the help You definitely get a 5 out of 5 stars. One last thing, Subarus are awesome :D
Friendly prompt service, fair pricing. Dane was very quick to respond to messages and provided all the info I needed to make an informed decision.
The reason I'm giving this dealership a 5 star rating is simply that I had an amazing time being helped by everyone there. My salesman, Dan, was a really upbeat and friendly guy. He answered every question I had, and I had a great time joking around with him aswell! My finance man, Cord, extremely nice guy, and definitely made the financial side of the purchase as easy as possible, at the same time as he explained everything he was doing and why he was doing it. This was my first official purchase from a dealership, and I'd like to send out a huge thank you to everyone involved in the process. You all made my life very easy, and I would definitely go back to Auto Gallery Subaru in a heartbeat! I recommend them to anyone that is interested in buying a vehicle.
We would like to commend Auto Gallery Regina for helping us out to get a new vehicle.My wife and I are foreigners and we badly needed a car when we first got to Regina, we were approved by the first dealership we went to not knowing all the "hidden" fees behind it. After a few months we realized the financial toll we got ourselves into. We tried hard to trade in our vehicle to several dealerships but we couldn't find a good deal even not getting a reply at all. Needless to say our credit score got affected badly. We decided we were done with dealerships until we took a chance on Auto Gallery. From the start our salesman treated us with the best service ever. He said he was gonna help us (which we heard tons of times before) and he really did. He was honest right off the bat. We really appreciate the work they put into getting us out of our old vehicle into a brand new one, not to mention lower monthly fees.Our salesman and the financial team really outdone themselves. We couldn't be happier. It feels great especially for foreigners like us to be helped by people.My wife and I are already thinking of getting a second vehicle from them. Thanks Auto Gallery! Great service, great cars, great value.
Very disapointed. Crossing Canada on a road trip with my son in my 2016 Subaru Outback and enjoying every minites of it. Got a burnt fuse on the 12v outlet circuit. Stop at the Subaru dealership and ask if tthet could look at it. I was told to take a appointement for the next day. I told the service manager that it was a 15 second job. He reply that all his technicians were busy. I then ask him if he could lent me a pair of plyers so that I could do the jpb myself. He said no... I went to dollarama , purchase a $3 pair of plyers and fix it myself. I still will enjoy my road trip but Auro Gallery Subaru will not get good grade from me.
I was asked to give 5 Star review to get a 1 free service and oil change. Though Subaru is my favorite brand, Auto Gallery Subaru is the only worst and dishonest Subaru dealer to deal with in Regina. Sales and Finance department needs a lot of improvement. Not gonna deal with them again.
I highly recommend Dan Conway as your representative. He's super outgoing, easy to talk too, and very informative!
I gave this dealership 5 star because Elias has been very helpful and very patient to me. He answered my questions and he has good knowledge on his product especially Subaru. If ever you are in a market for a vehicle and wanted a Subaru, go to Auto Gallery and look for Elias.
My daughter bought her first car from Auto Gallery Regina and had a 5 star experience and the sales person Dane Smith was top notch and was very efficient and a great sales man. I highly recommend him and Auto Gallery for your next vehicle purchase.
Went in bright and early to look at a truck and had salesman Erwin Wolfe come up and i expressed i was interested, told him yo get me a carfax and numbers and to text me, had to wait hours and call the dealership and remind him. Take the truck for a drive its empty on fuel, gets a fuel slip and puts regular into the truck that requires premium, go back make an offer on a friday around close time, he informs me monday theres a deposit and its sold lol, im quite surprised as most dealers dont let 2 or 3 people wheel on one vehicle. Erwin was also probably the slowest most forgetting salesman ive ever seen. I would never deal with him again.
Was helped by Roel Benedicto. Very helpful salesperson who was quick to get me any information I asked for, and drove the vehicle to me 6 hours away to close the deal. Will definitely consider Roel and AutoGallery Subaru again next time I am looking for a vehicle.
THANK YOU... Sir. Roel Benedicto - Kudos to you and to your colleague Sir. Kyle who helped us process the papers. You are a very good salesman. A real and transparent when it comes to decision making. I indeed recommend you to my friends and family and to those people who are looking for a car salesman. -- Hope your service and good deeds will continue.
WORST SERVICE EVER!!! I bought my car from auto gallery over a year ago after which I was in an accident, receiving a payout from SGI. SGI paid out the car in less than two weeks. cheques were submitted to auto gallery and and in over 6 weeks they couldn't explain to me why they couldn't deposit my cheques. when they eventually did they couldn't explain to me how they arrived at the numbers they came up with besides almost $4000 penalty for breaking my $8000 loan. Till this day almost three months later they claim the chief accountant is on vacation and hasn't drawn up the numbers. No care or regard for me whatsoever. I am deeply shocked by the treatment received here and I will be filling a legal claim for documentation.
Worst dealer I dealt with ever. I purchased a car from them and I wire transferred the money to them, yet they told me that the car needs fix. I waited around 17 days and the sales guy brought to me. I started checking the car on spot we discovered many problems; no remote starter which he told me it has, no keyless entry, rear wiper is not working, tires sensor is on all the time, the airbag sensor passenger side is on as well. Plus, more mileage were added to the car since I saw it online and I purchased it; around 3000km in just 2 weeks after I paid for. And the biggest shock is when I tried to open the car next morning with the manual key, I could not. I cannot move the key neither right nor left. I kept calling them and each time I call they tell me the mangers are in a meeting for 8 hours. I asked for the service dept. they told me I have to call a towing company to open door for me. This is first and last experience with those untrusty dealer. I gave one star because there is no less than that.
When dealing with the service department at Auto Gallery, the staff were professional, friendly and knowledgeable. They helped get my vehicle fixed in a very efficient manner. Very impressed!
Would like to make a shout out to Glen (these 5 stars are all your doing). I'm from Regina but currently living in BC and I needed a part for my vehicle to get fixed, he not only got it for me from across the country in 2 days (everyone here was saying over a week) but he also go the part for me at a very reasonable price! Couldn't believe how willing he was to help over the phone and actually managed to help me WAY more than anyone I talked to in BC. Thank you Glen!
Ask for Darren at Auto Gallery!! Darren Dureault made my first car purchase extremely smooth. He has such a positive and relaxed personality that puts you immediately at ease. Darren is the kind of guy who will treat you with respect and be completely honest with you-if he doesn’t know something he won’t feed you BS he will do his research and answer your questions with honesty and knowledge. I know exactly what I purchased and have no questions about what I signed as it was so clearly laid out to me and with no pressure. I know exactly where everything is in my new vehicle, how to work and customize each setting/feature. Would highly recommend Darren to family and friends- a completely genuine person who is in this business to make people happy! Thank you for everything- It was a pleasure working with you! -Nicole
Damian is very personal and is very knowledgeable in his product.
I worked with Dan Conway and Jessica to bring in my dream car from BC. They were awesome to work with and tried their best to get it here for when I wanted it. They were as excited as me to get this car in and see me drive away in the car I have looked at almost everyday while I was in school! I will definitely go back to work with them when I am ready to upgrade!
I pretty much made up my mind about the Outback before heading to the dealership. I have had a few e-mail communications with Chris who proposed to me the specific vehicle. I searched up on the internet, studied up its features, and believed that the price he quoted was also fair. I was greeted by Roel when I entered the office. The calm and less pushy approach to sales was a winner for me. Roel is so professional, easy going, and confident. I was able to trust them, made a few jokes with them, and bought the car at the exact price that Chris proposed in his e-mail (I didn't even negotiate because the folks could easily win your trust). I have however a few things that I had taken for granted and expected to be done without me asking them - like making the car clean and shiny (my tires were dirty and the floor was not clean either). They did not also fill up fuel. I have these things done in almost every previous car purchases I have had. So, I had to go to wash my car and fill it up with gas the next day, something that my wife had laughed at me about. I still don't regret about the experience since I truly dislike being pushed around and manipulated by car salesmen. Perhaps, I could have had a better experience with Auto Gallery if I didn't have to make a rushed decision to buy and go with the car within a few afternoon hours of the day.
A little while ago, my wife and I were looking for a small, second vehicle within a very limited budget. We were told to speak with Dale Parent and let him know what we were looking for. By 6pm that evening Dale had 3 different vehicles picked out, washed and warmed up for us to test drive! Service was great! Dale was very knowledgeable! Would recommend Dale to anyone looking for a new vehicle! Thanks Dale!
I had come in over the weekend and was assisted by Damian. He was very friendly, knowledgeable and welcoming!!
Had a great experience at Auto Gallery Subaru. Everyone at the dealership was pleasant and especially enjoyed working with Dan Conway (salesman) and Andy Cho (GM).
Unfortunately our Outback required a tow and major repair while on vacation. Service staff Donnie and Josh were kind, professional and wonderful to work with to explore repair options. We opted to purchase an Ascent to increase towing capacity. Roel was a great salesperson to deal with: knowledgeable on the car, easy to work with and very helpful towards ensuring we did not lose too much vacation time. Special mention of thanks to Jess for assisting with license and registration, Chrisfor setting us up to tow our camper and Dale for helping out with the deal. Everyone was super helpful, knowledgable and very nice. Many many thanks!!!!
We were extremely impressed by the service at this Subaru dealership. We had an unexpected muffler issue due to heavy snowfall with our Subaru while driving through Regina. After calling several mechanics and muffler shops that couldn’t get us in, the dealership got us in right away and even replaced our headlight free of charge. The service from everyone we dealt with was exemplary and the free coffee and children’s play area while we waited were nice too.
Our car went in for an expensive service including removal and replacement of spark plugs. A few thousand km after our car mysteriously developed compression loss and they tell us that there is scoring in the cylinder. Recommendation is a new short block or to trade it in on a new vehicle. Make of it what you will but we will not be dealing here in the future
Just bought a brand new Subaru cross trek. I found all the staff excellent to deal with. Damian was my sales rep, he was friendly and very informative. A very pleasant experience overall.
Wonderful service and exceptional staff! I dealt with Elias. He was very polite and informative. I was given options. No pressure tactics and very professional. Will definitely be back.
Great Team. Wonderful experience. Got deals for all kind of pockets. Must check before buying a vehicle!!!
Brad York and Brendan were absolutely wonderful to deal with. I will always buy my vehicles from them! Phenomenal experience!
Amazing people and great service, If your looking to get your vehicle serviced or buy a new one. I highly recommend them!
As a new migrant and new driver here in Regina, I was anxious of which car and which dealership should i put my trust into. I had been jumping and doing a lot of test drive but I concluded my purchase at Auto Gallery Subaru. The salesman helped me come up with the best car that fits my needs and my budget. He was knowledgeable and truthful with all the options and possibilities. I felt at ease coz i wasn't really pushed to do the purchase rather he was very communicative and answers all my questions, worries and doubts. He went beyond what was expected to help me. Now I'm happily and proudly driving my Subaru Tribeca! Special thanks to Taylor Macdonald for giving me such a worry free experience and for the rest of the auto gallery team (sales and services) for being great partners in this milestone!???? Definitely a worth-thanking and worth-recommending experience!!!
Roel Benedicto is the real deal. Helped me buy my first car. The whole Subaru team was great! Would recommend to first time buyers.
We purchased a 2019 Subaru Outback on March 11/2020. We dealt with Jamie Schweitzer. We were really impressed with the attention to detail of what we were looking for. The right fit was there and he was helpful in explaining features we were unfamiliar with. There were reams of paperwork that he explained along with his great knowledge of the Subaru product. Subaru itself could try streamline this paperwork a bit but we know the process though long was for our benefit too, signatures, etc. Details. We are hoping for a great ride with our new auto.
Outstanding purchase experience. Dane Smith was extremely responsive and provided a perfectly smooth purchase and trade-in experience. Price was exactly as quoted and very competitive. We will definitely work with him in the future and recommend him for anyone in the car buying market.
My wife switched her mind from Honda to Subaru primarily because of Dane. He is passionate, helpful, and an excellent sales person. I put my info in the Subaru website at 9 pm and he emailed me back within 15 min which was impressive. He was honest about everything and I never felt pushed for a single moment throughout the whole purchasing process. What amazes me Most is after 6 months of purchasing the vehicle, I get the same greetings and services from Dane whether it’s oil change or tire change or a windshield repair. This is really amazing. Thank you Dane.
Took my Subaru in to get repaired and they told me the engine needed replaced. I then took it to another shop and it needed an ignition coil. AutoGallary wanted another $350 to know what failed on the engine, a test that takes 1 hour even less time when you have the spark plugs out like they did with my car. To clarify the hour it took me an hour to learn how to use the tool, and conduct the test, I am sure a trained mechanic could do it faster. They are crooks just like everyone says they are.
Traded in my truck for a used car and Chris was more then helpful throughout the whole process. Gave me a more then fair value for my truck and walked me through all the details with the used car I was interested in including multiple tests drives and a walkaround the car inside and out. Quick to answer all my questions and made sure I knew about a couple of the very minor cosmetic issues with the used car I was looking at. His positive energy and genuine attitude made the whole process a pleasure. Would definitely go back and ask for Chris if/when I need another vehicle!
I was days away from purchasing a used vehicle from Auto Gallery, Regina. Then 'general manager' Andy Cho decided it was necessary to give me his opinion and advise. Andy Cho is the most arrogant salesman I've ever encountered. I've been to almost every dealership in Regina in the last 10 years and dealing with him for 10 minutes was the worst experience yet. Sure, I've been slightly frustrated with pushy sale tactics, but this 'general manager' was the worst by far. Andy Cho should not be involved in any part of customer service. Andy Cho should not interact with people for a living.. His entire attitude towards me was very unprofessional. He 100% lost this sale. I feel bad for the salesman (Piyush Kohli) I was working with. He was quite and let me look and drive in silence, I appreciate that. However Andy Cho marched into the deal and pushed me out of it. Andy Cho took deficiencies I pointed out of the vehicle as a personal attack. This $85,000+ tax vehicle had all four wheels mechanically damaged, and one tire with a large gouge in the sidewall. The rear seat had a small tear in the leather and there was multiple other concerning issues that I believed were grounds for a discount. Andy Cho asked me "what do you expect, it's a used vehicle". In which I responded "so there's no room to move?" And he told me if I don't want to buy it tonight "don't bother, buy a BMW X5 and be just like everybody else and their grandma". What kind of customer service is this? That is only the beginning... I'm not even going to carry on explaining our outrageous conversation. It was so unprofessional that the salesman I was dealing with originally emailed me the following day saying "I apologize for what happened yesterday." Needless to say.. DO NOT BUY FROM AUTO GALLERY REGINA, I've only ever heard bad things about them and now I've received the full experience. If they happen to have the exact vehicle you're looking for, steer clear of Andy Cho, or you will leave there unhappy, belittled and your business unappreciated. Heads Up Also, I asked multiple people at the location for the owners name and contact info. They would not provide me with any means of complaining above Andy Cho's head.
Got much more than expected !! I was searching cars online, booked some appointments online to see them. My first appointment was at Subaru to have a look on car, I was amazed on these guys, I ended up cancelling all other appointments and ended up going home with that car. I was not expecting that I would buy car that day, I am still amazed that how simply the guy make deal and call it a sale !! I got deal from Subaru's salesman named Roel, such a passionate sales guy. He knows what he is dealing with. I did not only get vehicle from him, got it licensed, dropped at home, even after the Subaru's working hours. I appreciate the deal and would refer this guy at Subaru.
Found a car I liked, they told me they would call and never did. I had to call them. Didnt bother after that.
Recently purchased a truck here and the sales & service was first rate. Leander McLean was my sales associate and from start to finish he was helpful, knowledgeable, and focused on me as the customer vs simply making another sale. The weather was extremely cold but that didn't stop them from ensuring the experience was first rate. When the time came for the test drive, the truck had been brought in and warmed up in their new drive thru heated sales and service bays. Leander went thru the many features of the truck and ensured I knew what I was buying. Very little pressure. Years ago we had bought a Subaru here and we have had a good relationship with them since - and this time was no different despite only getting to know Leander now. He interacted with sales and service staff closely to get everything done that I needed and made it easy to yes to the deal. Ken and his team in service were great as well. They clearly operate as a team and this made it easier to make my decision. One of the best vehicle purchase experiences I've had. Very happy with my truck and I readily would recommend Auto Gallery for both sales and selection. They have much to choose from - both new and pre-owned.
Let me start by saying how the staff were fairly friendly and accomodating considering I'm not the easiest client to work appointments with. They have decent hours and always got someone to at least look at the car when they had a moment. But unfortunately that means little when I come in for incompetsnt service. Subaru is not cheap. I do 90% of my own maintenance but when there is an issue I've never come accross or can't tackle it is time to take the car in. Everytime I've taken my car in, the tech was happy to look at it and see what he could do. Each appointment costing $200 and up. $2000 or more later and they could not fix the issue at all. What's worse is they merely cut pieces off my car saying I didn't need them (later finding out one piece was a heat shield over the cat which failed my inspection in another province later). At 200k mileage I did the major service for $800 and found out later they did nothing. Looked everything over and said it was good when in fact, the timing belt was cracked AND cylinders 2/4 had virtually no spark plug left. All in all, friendly service is great but all for not if there is no service performed. Just a lot of hot air. They also would not offer any refund for services rendered or pay to have the service performed at another Subaru dealer. PS - If you are confused by the mixed reviews here, it's because the staff post phoney reviews on here. Read the good reviews and see for yourself how the people never say why they review what they do. Just how friendly everyone is and how great the pricing is.
Dealt with Roel Benedicto on a beautiful 2014 Ford C-Max hydrid SUV. Great initial impression of the service and was completley satisfied with the overall experience. I have complete confidence that Roel and the entire team at Auto Gallery Subaru will handle all my future needs in a friendly and professional manner. I will be recommending my friends and family to this group.
I don't normally do this kind of thing but I just had to write about my experience with Auto Gallery! Dale Parent was my salesman and he went beyond the call of service anyone could ask for! He was patient answered all my questions, took me for test drives and when I finally found the car I wanted, Kim in the financial department went out of her way to make sure I got a car. I would highly recommend this dealership to all my friends and family! I love my new car! And I thank Auto Gallery for everything they have done for me and my Daughter!
Roel Benedicto is the man! I came to Auto Gallery Subaru in Regina Sk with my daughter to look for her first car, and this guy Roel was very knowledgeable and super friendly, he gave us lots of options. My daughter ended up getting a Subaru Impreza and she was really happy. 5 star to this dude.
If I could give ZERO stars, I would. Worst service I have ever dealt with. Bought a vehicle from them 5 months ago and have had nothing but issues. I proceeded to address these issues and instead of helping us out, we were treated rudely and disrespectfully. The man we were talking to had the audacity to hang up on us. We just wanted to know why the "inspected" vehicle we bought had cheap after market parts. Would never consider dealing with this dealership again. BEWARE OF THIS DEALERSHIP.
JUST TERRIBLE. I have tried to shop at this dealership several times now (twice for family members and now for myself) and it's obvious that rather than give a person a fair deal this dealership's main interest is to simply fleece potential customers. They will do all the standard shadey sales tactics (e.g., focusing on what you want your monthly payment to be rather than the total price of the vehicle; talking price without taxes and all fees included, etc.) and then some. When there, they will invite the manager over to shake your hand in hopes that you'll feel like you're important and going to be taken care of, when really they are planning to offer you the MSRP as if that's some kind of deal. The main issue I have with this dealership is they add on what is called a Sask Package which includes a block heater and under carriage spray (who knows if they even do this) for $1,700. They will then possibly waive this fee for you like they are doing you some kind of favour. Importantly, a block heater costs anywhere between $50 and $150 to install. Undercoating is a few hundred dollars. They are essentially waiving a made-up fee to get you back to the MSRP. If you think you are getting a deal, you are not. Again, their main interest is to fleece you. I'd suggest looking in Saskatoon, buying out of province, or heading over to Toyota or Honda where you'll likely be treated a lot better.
Very happy with my experience with the purchase of my 2020 Subaru Outback Limited! Thanks Bruce for making this transaction painless!
We dealt with Jeff Klein at The Auto Gallery. He gave us a great price for our trade-in and listened to our list of requirements. Jeff paired us to the perfect vehicle for us, which made car shopping fast and effortless. We drove away in a new vehicle within the same hour we started car shopping!
Chris was super helpful! I had a great experience and Im glad I stopped at their location!
Damian is a great guy and seems to be very knowledgeable about vehicles and you can tell he has a passion for selling cars, I recommend Damian!
They snuck me in on a cross-country trip. The guys were super nice. Price was very reasonable. I learned Subaru dealers in Canada don't rotate tires every single time like they do in my neck of the woods. Not a problem, just didn't realize. Definitely recommend them.
Jamie helped me get the Subaru I needed, he was very knowledgeable and kind. Auto Gallery Subaru so far has been really good, they have great customer service.
Champions! Driving my family from Calgary to Winnipeg and had some car trouble. Was unable to get my car in gear. Had my car towed to the shop they immediately took care of my problem and got us back on the road. My problem was big for me but small for them, they took care of my problem and never charged me. I am so grateful! Thank you for your help! I will make the drive from Calgary again to purchase my next Subaru from here as a thank you!
Great service from Kayden at the parts desk. Ordered a part they didn't have in stock and he brought it out to Moose Jaw for me to pick up.
We found the Subaru we wanted online. We walked into the dealership with a young child and a baby. Lewis immediately approached us and offered assistance. He took the time to explain all of the features of the car and took us individually for test drives. Upon request, he showed us another model for comparison. We made a decision. He played with our child while we spoke with Darlene about financing. We picked up the car at a later date (our request). Lewis made sure that the car was ready and Kim had our financing ready to go. Lewis made sure that all the ducks were lined up with regards to the car, put a little extra gas in the tank, took me to get plates and sent us on our way with promises to keep in touch. Good service, efficient and pleasant. No pressure!
After exhausting our options in Saskatoon we looked online and found the exact car we were looking for at Auto Gallery Subaru; we were impressed that they were upfront about the price online (a lot of dealerships aren't) and they were willing to give us a great deal over the phone. We drove up the same day and dealt with Taylor who did everything to make our experience smooth and easy! Super happy with our (new to us) Outback! Thanks to all the super friendly staff that greeted us, gave the boys cookies, and to Jessica who helped with the final details!
When I came to the Dealership, theirs a sales person who came up to me and her name is Joemaina Musor. She told me all about the specs of the car that I wanted and explained to me in detail. Since its my first car and first time buying one, she told me and help me to understand how payments work and which one is best so that I won't have any trouble paying. She try her best to narrow it down so that my expectations and her expectations are met. Once everything are settle and everything are okay, I bought the car. I really like or should I say love her, because not only she's good at being a sales person, but she also good at entertaining me.
Buying a 2019 Subaru Impreza from these guys was really smooth and quick. I like the car a lot so far as well.Shout out to my man Roel( great salesman), and thank you to Jessica in financing.
Don't Buy anything from this place.. They want to cheat customers. Bought a vehicle and had a horrible experiences. Update: Cannot reply the comment below. So adding the purchase pic here (not surprised ...also did not expect another type of answer from dealer). Hopefully they can remember me now.
wll i regret i went to them , bought my ram rebel from them, the salesmen tell lies abut the features abut the truck , when i couldn't find out after buying then they simply said it doesn't have that, their was oil change sign on , and they said we change the oil but the didn't i found later, i found their staff was hesitate to help me once the truck was sold , shi** SERVICE , wll not recommend , will never go back to them.
Joel Brownridge responded to my online query within 10 minutes to confirm my request and provide more information on the car that I was interested in. He clearly explained the features and upgrades to the 2018 model and his genuine excitement multiplied my interest. We set up an appointment for Saturday morning, however after visiting other dealerships for other brands, I realized that the features offered by Subaru as explained by Joel were unavailable in many similarity priced 2018 vehicles. I visited the dealership on Friday instead and met with Joel to check out the car personally. I must say I was not disappointed at all! Joel pointed out the models that were available for immediate possession and invited me for a test drive. I was impressed by the comfort levels , the tech package and all round sturdiness of the 2018 CrossTrek. Although I was not enthused by the colour, a free command start and two free oil changes was compensation enough. He explained the benefits of leasing and all the advantages of going with this option. We then met with Cord Crowthers who was very friendly and extremely helpful. He went through the paperwork while keeping things light and relaxed. He made us feel welcomed and proceeded as if we were old friends! This was most appreciated Josh from the service Dept booked me in for the first service. He was very cool and was awesome to deal with. The overall experience barely took three hours and I was able to drive home with a 2018 Subaru Crosstrek! I highly recommend Auto Gallery Subaru because of their excellent service and friendly staff
My experience with Auto Gallery was great. Good customer service and the relaxed approach they had toward their customer.
I have had my car serviced many time and must say that I very pleased with all aspects of their service.
Went above and beyond expectations. You wont be disappointed working with these guys. Shout out to Roel! He's a pro.
The staff at Subaru Auto Gallery Regina were so friendly and helpful when I needed a new car in March. Camilo Jimenez was knowledgeable and explained all my options. Kyle Kao is experienced in the financing process and made me very comfortable. The car was so clean when I picked it up and when I was back for servicing it was washed again. I am extremely happy with my Kia Forte. I recommend Camilo and Kyle if you are thinking about making a purchase. I hope to see them in matching Subaru Jackets the next time I am there. Hoping they are both healthy during these challenging Covid-19 times, thanks guys.
Leased a new 2020 from Dane Smith and Auto Gallery and I couldn't be happier. Great customer service and I'm beyond happy with the vehicle. Have recommended to friends and family to see Dane if you need a new ride.
booked a service online last week for today and got an email yesterday reminding me of the service with the name of the advisor, Saad Saleem. I get there and they are closed. why send a reminder for an appointment if you are going to be closed? waste of my time
Ian and Tyler both helped me in a pinch. I needed a new vehicle and they got me exactly what I was looking for. It was no nonsense and straightforward. Would recommend their services.
Damian is very personable and knowledgeable in his product and was able to answer every question I had in an extensive and understandable manner.
Great people, wasnt expecting to bring home a brand new wrx but with their help. i was able to finance one. thanks Roel Benedicto and the whole auto gallery subaru team!
Dan and Cord went out of their way to help me get into a brand new 2018 Subaru WRX STI, they made it feel as though we were friends and not that I was just a sale for them. Cord helped me out with getting the best price possible for the car, Dan listened to what I was actually looking for in a new car and didn't pressure me into making the purchase and double checked with me every step of the way. I will definitely suggest them to everyone I know who is looking for a new car and will be coming back when I'm ready to upgrade. If I could I would rate them even higher 10/5 stars.
Thanks Auto Gallery for giving us the best dealer experience of our life. You guys have met all our expectation and we would definitely recommend Auto Gallery Subaru to our friends and family. We thanks Randy McMillan, Jeff Klein and Heather Szeles from bottom of our heart and wish you all the best in the wonderful works you guys do. Keep it up, you guys are doing awesome job and we do need people like you for best dealer and buyer's experience. We discovered dealer with best team to trust and made relation of life time. My wife and I bought Subaru Outback Ltd with Tech option. We are very happy with all our buying process and so sharing experience with other buyers. I have read all Google Reviews and I want to make clear that I am not an Employee or staff. This is my personal experience and We hope each and every customer coming to Auto Gallery gets same experience as ours. I never heard about Auto Gallery until one of my friend from Saskatoon recommended me, He is living in Saskatoon and still bought his Subaru Forester from Auto Gallery Subaru and not from Subaru dealer in Saskatoon. That was enough for us to trust Auto Gallery Subaru and deal with them. So I decided to visit their website and did some research, I read all google review after reading some negative review We became very cautious so We visited different dealers in Regina like Toyota, Dilawri Honda and Nissan and Dilawri BMW including Subaru Saskatoon. I asked for a deal in Dilawri Honda for CR-V Touring model and the sales guy with funky hair style laughed at us and said "dude its Honda and you don't get deals on them". I replied "Well there is better way to say no and guess what I don't want any deal as I will not buy it from you there are plenty of dealers and even better cars than Honda". Then we went to Subaru Auto Gallery just before 20-30 min of their closing time. We met sales rep and he even stayed 15-20 after his end of the day shift to show us around and even we test drove forester and Outback. Upon our next visit We met Randy McMillan, Very humble guy with lots of experience. He knew what he was talking and didn't pressurize for any sale. We compare the quote from Auto Gallery with Dealers in Saskatoon, Manitoba and Alberta. They were not even closed to Auto Gallery's quote. Auto Gallery wins every time we compare it with different dealer. Even when we came back after 2 months Randy did remembered our name and car which we initially came for and discussed. That kind of service is rare to find. I can go on and on but in short We end up buying Outback Ltd with Tech option with great deal and very high degree of Satisfaction. I would recommend every buyer to at-least visit once at Auto Gallery Subaru. You will be surprised to find out that how good and knowledgeable they are and offer you best car buying experience with great Customer Satisfaction. Thank You Jeff, Randy and Heather Once again for your auspicious service. You get 5 Star from us and also you got loyal customers for life time. -_-
Elias helped us find our new truck. He didn’t pressure us and gave us time to think. He explained everything to us and even followed up to see how’s everything doing. Very impressed. This is not something you see at any other dealership. Highly recommended!
Roel Benedicto was super helpful in purchasing my new to me truck! Hands down the go to guy!
What can I say, should be the only car on the road! The service cannot be beat - I'm treated amazingly every time!
Is there a way to rate 0 star? Terrible communication in this dealership. Would not recommend at all. Brutal customer service and sales. Thoroughly disappointed.
I get the best interest rates they are so helpfull . I highly recommend .Mr. Roel Benedicto he's the best guy there . He will get whatever you need. And he will work for you until you get what you need. Me and my son get our car there hustle free. Just ask for Roel. He's the very best guy there. Such a great experience! the best customer service i had in car dealerships ????????????????????????????????????????
Had a great experience buying my Subaru from Auto Gallery. Staff were very helpful throughout the entire process and made my first time purchasing a new vehicle a breeze. Would definitely buy here again!
I leased my car from Auto gallery Subaru and I have never had a negative experience there. The salesman who sold my my car is always there and always nice. Getting anything fixed on the car has never been difficult and they usually wash the car after they're done with it.
Purchased a new-to-me vehicle here and there was plenty of selection! Dan Conway helped me out, very professional and knowledgeable. Great experience!
I have bought 4 vehicles from here and have had nothing but great service. I highly recommend you try them. New or used.
Purchased my vehicle last week with the help of Roel Benedicto. Roel did an amazing job helping me out over the past two months as I made up my mind over the purchase. He was able to get me any and all info I requested in a timely matter and was a fantastic sales rep! I would recommend Roel to anyone searching for a vehicle.
Extremely impressed with the strong knowledge base that Dale Parent possessed. But i would have to say that his most impressive quality would be the fact that he made me feel as though we were old friends. Ill definetly be recommending to my friends.
Incredible service and staff. I had the pleasure of speaking with Dan, hands down he is polite and goes above and beyond for you. My husband and I are pleased with our experience with Auto Gallery. Thank you so much Dan. Look forward to connecting in the future.
Took 4 hours to find out what the check engine light was on for. Once I came in to get my car back it took another hour to get the keys after I paid since the car was being washed. Not a big deal really but it took ages to do what I thought would be a relatively quick trip. Still, they found out what the problem was and all staff I talked to were friendly and helpful.
Great service from the team there. I can't remember the guy at the service just that gave me a lift home but he was super friendly and helpful! Plus the car looks great, thanks guys!!
ABSOLUTE WORST service I’ve ever experienced with any auto dealership!!! Extremely unprofessional and unwelcoming. If you want a Subaru, go to Saskatoon! We came there to inquire about a few vehicles we’ve seen online, the salesman was super short and asked the same questions over and over again without remembering what I told him 2 minutes before that. The salesman and and finance guy were not in synch and seemed like they don’t want to show us or try any other vehicles than the one they wanted to get rid off even when I mentioned I had few vehicles in mind, with a few different price ranges. The finance guy just came out of his office with rough numbers for one vehicle only and told us he cannot do anything for us. I had to ask what about the other, cheaper vehicles and he didn’t even want to try, just showed us our way out basically. It was close to 8pm (closing time) and they seemed to just want to go home, and get rid of us. They could’ve at least tell me to come back the next day and maybe try some other vehicles, but instead I felt like I’ve been disrespected as a potential customer. I love Subaru vehicles and I wish this brand was represented by better people in Regina. I’ll make sure that non of my family members ever steps foot there. I ended up getting a brand new vehicle elsewhere, and I’m glad I did it. They make other dealerships look really good.
Worst part of owning a Subaru is dealing with Auto Gallery. Do yourself a favor and go to Saskatoon.
I bought a used car in January with zero complaints, and upgraded to a new Subaru this month with zero complaints. The service department is awesome.
I was very impressed with the excellent customer service I received here. They were friendly, professional and knowledgeable. There was no high pressure sales tactics and I felt valued, respected and comfortable, which sadly is not always the case when purchasing a vehicle at some dealerships.
If I knew how bad it was going to get dealing with Service at this dealership I would've never bought my car with them. Terrible communication skills, they don't even communicate with their peers to know what is going on with a car left for maintenance or repairs. They treat you good when you call, but when you start looking for answers, when you ask what have they done to figure out the cause for a failure, they have no idea (manager included). I understand cars aren't perfect but they twist stories, they lie and call you a liar. So regretful, now I have to deal with them as I have no other dealership to go to. **Update - I sent an email to Jessica back in July explaining the situation, I haven't received a reply to this date Sep 17 2021. This is how important customer satisfaction is for them.**
Normally would not write a review but I am bit disappointed with the service that I got from Auto Gallery. I bought a Jeep Wangler (2013) for 30 grand from them. Service was great (sales department) till I drove out with my vehicle. Later It turns out there was a problem with the rear defroster. I went back to get it fixed which they did (at least mechanic claimed). But had same problem again, so I went again and mechanics pretty much blew me off and said it is working so just observe it, Off-course defroster was not working. I went back third time, they tried to trick me again by saying that defroster works only if you start your heater to full (which it does not). I stood to my grounds and asked them to show me with their laser temperature gun. They tried and failed so they said they can call Chrysler dealer because they don't have any idea how to fix it. My main complain is they could have told me this first time. Enough of ranting, all I like to say is they are probably good (considering their rating) but may be only with Subaru vehicles not with others. 0 till the point
Absolutely loved the patience and help from these guys! Amazing staff and quality cars at a fair price stayed till after 9 to help me get everything sorted out so i could drive my car home that night highly recomend them to anyone who loves subaru
I was in the market for a Ford Edge and came across one at Auto Gallery for a great price. I called and was put through to Randy, who I requested information from and left my number with. Randy got back to me within an hour and offered me an even better deal on the Edge, as well as made suggestions on other vehicles to take a look at before committing. Randy was knowledgeable and easy to deal with. Their finance manager, Chelsey was also very knowledgeable and good at her job. Super friendly people who are laid back yet know how to meet your needs. Thanks again!
Worst customer service ever and the finance "manager" Jess, whined that it wasn't her problem, we should have told her sooner, told me to speak like a professional and then hung up on me, mid sentence - problem still not resolved. Absolute JOKE of a comapny
Very happy customer... A friendly and helpful staff. My salesman, Randy McMillan, is a knowledgeable, no-pressure, down to earth person that aims to please. Even happier with product, exactly what I was personally looking for in a vehicle. Purchased a 2012 Outback new, and yet to have any issues with it. My only complaint is my keychain broke!
ROEL of Autogallery Subaru was so helpful and easy to deal with. He helped me in every step of the way to get the car that I wanted. -Albert Galutan
I'll never buy a Subaru in Regina, I can't believe the reviews for this place are real don't be fooled. Nothing but deception on the part of the sales people and the manager. Subaru should be made aware of what thier name is attached to in this market. The finance guy told me that Subaru questions thier low sales of new vehicles. Well Mr finance guy when you withhold the subvented rate and only push the bank rate because you get a better cut that may explain things a little. In fact they wouldn't even tell me what the bank rate was until I demanded it. I could write a small novel about my time dealing with them.. Don't not shop here and report them Subaru when you get screwed, they don't learn anything from Google reviews they will just do what they need to to get you to change it but won't change thier practices.
As we were driving back from British Columbia to Ontario we needed our brakes urgently fixed. I called and spoke with Jeremy in the service department late afternoon on Thursday September 3 and he said come first thing Friday morning, whenever we could get there. Our car was promptly taken in and we were back on the road again within 4 hours with new brake pads & rotors, headlight bulb and a complementary car wash. Everything was clearly explained to us and we had a comfortable place to wait with free coffee.
I assumed I had a feature on my 2017 Subaru Outback to find out after purchase that it was an option not provided. After expressing my disappointment and belief such a feature was standard in the premium model Andy Chou, New car Sales Manager, authorized it be installed at no additional charge. Making customer satisfaction a priority says a lot about this dealership and why I recommend the purchase of a quality Subaru from a first class dealership. I didn't just buy a great vehicle I bought it from a dealership I have faith in and trust. That says a lot. Also thanks to Joel Brownridge who sold me our Outback. JL
We bought our brand new 2022 Outback Wilderness from Chris Parsons. He was great to work with and we couldn't be happier with our car!
My wife traded in her truck & purchased a so-called certified pre-owned 2016 Subaru on November 19, 2018 with about 44,940 km on it. Negotiated with salesman an all-in price. Wife went down to complete paperwork and pickup vehicle. Surprise $495 administration fee and unwanted $389 tire & rim warranty added to sales invoice. Was told the vehicle would be fully fueled, however, wife drove away from dealership and it had less than a quarter tank of gas (125 km to empty). Fast forward about 9 weeks, my wife and daughter travel to a ringette tournament in Steinbach, Manitoba and are stranded when vehicle breaks down. Thankfully, we hava a CAA membership and get vehicle towed to Subaru Winnipeg dealership on Sunday afternoon so that it can be serviced first thing Monday morning. After a nightmare experience dealing with that dealership, $376.56 for two extra nights hotel and $476.17 for a thermostadt sensor and battery plus two burned vacation days spent in Winnipeg, my wife and daughter finally are able to leave Winnipeg Tuesday afternoon around 2:30pm. Followup care was zero. If we could give these two dealerships negative stars that would be an understatement. We have a 15 and 13 year that will soon be driving and I need a newer vehicle within the next year. We will be taking our business elsewhere and caution anyone thinking of dealing with Subaru Regina. Life is short and full of headaches, do yourself a favour and avoid this one!
We have bought several vehicles from Randy McMillan at Auto Gallery and have nothing but good things to say about our experience dealing with him. He is very up front, honest, and easy to deal with. I will not hesitate to purchase another vehicle from him.
I was ready to start looking at purchasing a new vehicle so I decided to go into the dealership and was greeted by a very nice fellow by the name of Dan. From the minute he greeted me to the minute I took delivery of my new Subaru Outback it was an amazing experience. I never felt pressured or confused about my purchase. He answered all of my questions and addressed all of my concerns in a timely, friendly and professional manner. He went out of his way and above and beyond my expectations in a salesperson. You can totally tell he loves what he is doing as he was always super enthusiastic and to me, that is of the utmost importance in a salesperson. I would totally recommend Dan Conway at Auto Gallery if you’re in the market for a new vehicle. You won’t be disappointed with his service. My new Subaru Outback Premier is an amazing car and I love it!
Damian is a very polite and friendly salesperson. He is very knowledgeable about the vehicles and is not pushy whatsoever. I would recommend him in a heart beat if you are in the market of buying a vehicle!
I recently purchased a 2014 Subaru Legacy at Autogallery. I would like to thank the ladies of Finance- Kim and Amber, Andre and Josh for their assistance. I had reservations about conducting business with Autogallery based on reviews but I must thank Andre for the excellent customer service and going the extra mile to respond to my queries and concerns while I made a decision. To the ladies of Finance, merci beaucoup! for your patience inspite of my '21 questions' regarding the deal. If you would like excellent customer service, I would recommend contacting Andre, Kim, Amber and Josh. Also, thanks to Josh and Min in the Service Dept! Yours truly Mr. Fine Print You
I bought my car at Auto Gallery and I had a great experience. I have been to many dealerships and this was by far the easiest and least stressful. Dale Parent and Andy Cho helped us with our purchase, answered all our questions and was patient and professional during the entire process. I would definitely buy a car here again!
Being previous owners of a Forester and Outback, we are familiar with Subaru's excellent quality. Our present Outback has 285,000k and we have never had an issue with it. My wife wanted a Forester because the previous Forester met her requirements for delivering precious wedding cakes. Barry Lefleur, sales, was very knowledgeable about the vehicles, listened to our criteria and after checking out the new Forester and Outback, recommended a Outback 2.5 Touring model. It meets our requirements perfectly. He was most professional in outlining the all of the financing details which made our decision easy. We then met with Kim DeGruchy, Finance Manager, to finalize the paperwork. She presented us with additional options about extended warranties, explaining the advantages/disadvantages of each. As "insurance" for the future of the car, we purchased an extended warranty. She was open, efficient and promptly completed the paperwork for signing. Worth mentioning is our feeling that at no time was there a "dealership hidden agenda" that makes new car buying very stressful. They were open and honest in their opinions and dealings. It was an enjoyable experience! Don and Fadiah Parsons
I have purchased several vehicles from the folks at Auto Gallery in Regina over the last 10 years! I have always been treated well on price and trade-in values! The finance managers have always managed to get me the lowest rates and fast approvals! Their service department has been AWESOME with friendly, knowledgeable staff. I will continue to send all my family and friends to Auto Gallery for any vehicle needs!
Chris does nothing but the absolute best for his customers, he knows each make and model all around and ensures you leave happy.
Damian was awesome!! He's able to answer any question I had and knew his stuff! Wasn't ready to pull the trigger but will definitely talk to him when we're ready.
the absolute worst car dealership in the regina Area. I have been waiting 4 weeks for them to resolve the countless electrical and mechanical issues with the product I bought from them. they are well known for their very disreputable and questionable business practises and yet I was still stupid enough to buy from them, so I in a sad way, deserve what I am going through. I just hope someone reads this and chooses to never, ever go through what we have gone through, then it will, in a very small way, be worth it. Bought a car that they said had passed a Safety Inspection. Got it home, had no daytime driving lights or dash lights - as such, could not have passed a Safety. They took it to fix it, and damaged he brake lights. Back again for brake lights, needs new instrument panel. after new panel installed, on board computer gone. before that was even resolved, tried to leave the city on a road trip, and the car started spewing radiator fluid and oil. Now, 5 weeks later, car still on their lot with no resolution in sight. Just FYI, this is a Porsche Boxter I am talking about, not some POS. They never call back when promised, they never fulfil any promise whatsoever. The Service Dept did their best, but Sales is an absolute joke and abomination. DO NOT EVER BUY THERE.
Excellent service. We are from NB and had to deal on the phone until we flew to get our Camaro ZL1 . Damian the salesman was wonderful. Mike the manager and Jessica the financial rep helped us to close the deal. It was worth the trip. !!!
Dane went above and beyond our expectations, very professional in his approach, helped to ensure that everything was taken cared of. Didn't expect buying a vehicle that day, but we did. Great customer service!
Dain is an Excellent and awesome salesman I ever met . He is helpful and attain good leadership qualities ????????????????
Elias is the man! After not receiving a referral cheque in the time frame I was supposed to, Elias took control of the situation and continued to pressure management to get a cheque printed and signed for me. While it did take 4 months to receive this referral money, it was NOT because of Elias. Elias continued to pressure his manager, Josh, to hurry up and get this cheque signed and sent out to me. But there was a total lack of urgency from Josh. While Josh ignored multiple calls and emails of mine when I was searching for answers, Elias was there to help. Even though he was suddenly transferred to a new department, Elia refused to stop helping me and after realizing that Josh was never going to mail the cheque to me, or answer my calls, Elias took the reins. Elias gave me a call on his own personal time to let me know he understood my concerns. Instead of Elias making excuses for his manager, he stepped up huge and brought resolution to the whole situation. During the phone call, Elias sent me the referral money, apologized for the issues and was just super pleasant. Elias did the job that the manager, Josh, should have done. I’ve worked in the Auto Sales industry for multiple years, and with myself knowing exactly what is need to succeed in this business, Elias is a guy I would love seeing as a sales manager. Even when he is busy, he always makes times for his clients, always returns calls and always works to resolve situations. Auto Gallery, If you want to bring a high level of success to your business, make Elias a sales manager. This exactly the kind of guy I’d love to work for and exactly the right guy for the job. 10/10 Elias! Thank god for people like Elias!
Had my car serviced for tire swap to winter tires, Josh and Austin promised that my car will be done later that day. When i picked up my car, it was washed and interior was clean. Would recommend coming here at Auto Gallery.
I met with Dale Parent at Auto Gallery when I was looking for a new vehicle. Dale was very professional and made me feel like we'd been friends forever. He listened to my needs and wants, and showed me all of their inventory that fit that bill, even suggesting things that I didn't even know I wanted! When I had found a car I was interested in, he was diligent in getting the financing that would fit my budget. I highly recommend Dale and have done so to any of my friends who are in the market for a vehicle.
Had an excellent buying experience, from the sales staff to the finance department, I felt I received excellent service. They were prompt, polite, helpful, and NOT pushy! I will definitely go back to Auto Gallery for my next vehicle.
Great experience with Auto Gallery. I could not be more happy with our van. The entire team of Tyler, Ian, Roel and Kyle did a great job helping us feel comfortable transitioning from an SUV to a van. Ian was amazing and went out of his way to prepare for us ahead of time. He informed us that what we were looking for may be at Auto Gallery and he got it ready for us to look at. Roel was available when he got there and walked us through the vehicle and explained everything with great clarity. Tyler went above and beyond for us and worked through everything to help get the deal that worked for my family. He was accommodating in every way and did multiple things to make us feel comfortable with the choice. Kyle went through the finances and was very informative. He ensured everything was correct and the numbers made sense for us. This experience was friendly, conversational, and not like any other dealership I’ve been too. Thanks again to the entire team. In the future when it’s time to upgrade from my Jeep, Auto Gallery will be the first stop on the list. Thanks again! Garett & Cori Taylor
Ian Schlosser was pleasant and great to deal with. Came in on his day off to show us the truck. Very happy with our experience.
Pleasant car buying experience. Staff were polite and friendly. All of my questions were answered. The vehicle was ready as promised and I was surprised to receive coupons for four free oil changes!
Best car buying experience, smooth fast & got me into a car that I didn’t even think I was going to get. Amazing salesman, if you ever go here I highly recommend Roel Benedicto & the finance worker was amazing. Thank you guys!
Auto Gallery is absolutely amazing!! I cannot recommend this dealership enough. From the service department, to the fabulous sales department (Barry, Kim and Tom... thank you!), to the great products they offer. They are always accommodating and pay SO much attention to detail. I have always had a Subaru, and this year I purchased a new Subaru Crosstrek and I absolutely love it. The staff always goes above and WAY beyond expectations to make their customers happy. My whole family has vehicles from auto gallery and yours should too!
We just moved to Regina and needed a car that would stand-up to supporting rural schools all over southern Saskatchewan. We looked at all the cars on the market and consulted consumer reports and decided a Subaru was the way to go. David and the team at Auto Gallery Subaru were amazing!! All of our questions were answered and the finance team put together an amazing deal. The Auto Gallery Service Department were awesome, applying undercoating and paint protection. The purchase and services experience at Auto Gallery were awesome. Rated 10/10
'I was looking for a 2015 Impreza with standard transmission and there were none around in Calgary. So I found out one in Regina at Auto Gallery Subaru. I inquired online and just after 5 minutes of my inquiry I received a call from Piyush who works as a product specialist to let me know the availability of the vehicle. Josh got me the best deal possible on the Impreza and made a deal over the phone.I drove all the way from Calgary to pick it up. Overall my personal experience was amazing with both of these guys. I would for sure recommend both of them to my friends and families.'
Once the sale is made staff have zero interest in customer satisfaction. Purchased a car with after market command start,which came with 2 key fobs. When I got home one of the key fobs would not work . I phoned the salesman to see if they would purchase a new one as it did not work. He called me back and said his boss would not approve him to purchase me a $90 fob and that I would have to buy my own. I was given advice not to go here. Should have definitely listened .
Dane Smith’s an awesome salesman. 10/10 recommend him when buying your next car.
Went in not knowing what I was looking for, and was welcomed by a very knowledgeable and friendly staff. They showed me around and found a vehicle that fit my budget and requirements. I dealt with Lewis through the process, very professional and knew exactly what I needed. I would definitely recommend going in to see him!
I am amazed by the service I get whenever I need a help with my car, all the staff are nice and friendly, kind , so very good listeners. All started by Chris the sale personal who helped me to choose my Chevrolet that I love, the girls at the help desk and this amazing guy name John, I wish I could name all of other staff names because you are a such amazing team
This is my 4th purchase from Barry Leflar and once again, the whole experience was great. Barry makes you feel like family and does every thing possible to make sure that I leave the dealership happy. I wouldn't buy from anyone else in the city. Thanks again for the great service - Matt
Reasonably priced vehicles and great customer service!
Walked in knowing what i wanted and thanks to Randy walked out very happy. Was treated right and was given straight forward answers to all my questions. Thanks Auto Gallery.
hahaha how does this place have more than 200 reviews, they're obviously fake. other dealerships in town nowhere close to that. they have so many bad reviews they made a lot of fake ones. Probably the worst place in town. I was warned not to go here but gave them the benefit of the doubt. big mistake. don't trust this place. They will knowingly lie to you even management. almost all the positive reviews are fake.
Very poor service. Purchased a used vehicle that was to have new tires installed at a later date. Several attempts to call dealer for appointment to install tires were ignored. Only after going back to dealer did they respond. An appointment was arranged for tires to be put on but when we got there they had no idea. We waited 2 hours for tires to be installed only to find out that they did an oil change. We waited another 3 hours for tires to be put on only to find they put on wrong tires. Either they are completely incompetent or are totally full of BS. Will never deal with them again and warn others to stay away from these scammers.
Just bought a Juke for our 16 year old. Dane and the staff were awesome. Happy kid, happy parents.
I recently purchased a brand new WRX from Regina Auto Gallery and it could not have been a better place experience. Ryan and the other staff members were able to answer any questions I had throughout the process and I look forwards to dealing with them in the future.
The service was excellent! Dan Conway went above and beyond during the whole car buying experience. He was very friendly and very knowledgeable about the car. As a first time car owner, he was very patient and accommodating with my questions and requests. I highly recommend anyone to go see Dan at the Auto Gallery Subaru.
Auto Gallery Subaru is the best business I've ever dealt with. They really went the extra mile in helping us out and getting our car to us. Mycull Cyr is the most helpful, friendliest, and most knowledgeable salesman I've ever seen. Mycull Cyr is a former mechanic and therefore knows more about vehicles than any other salesman you'll come across. He showed us how to use the vehicle and work all the controls. Then he even helped us with registering the vehicle and put our new plate on. He told us not to hesitate to call him any time if we have any questions. I highly recommend buying your vehicle from Mycull Cyr at Auto Gallery Subaru. Auto Gallery Subaru offered the best price by far of the dealers I checked with. Don't even waste your time going to other dealers. I live in Saskatoon, but Auto Gallery Subaru in Regina offered much better prices than the Subaru dealer in Saskatoon and other dealers. If you live in Saskatoon, Regina, elsewhere in Saskatchewan, or even another province, it's well worth getting your vehicle from Auto Gallery Subaru in Regina. You'll save a lot of money. Auto Gallery Subaru has an outstanding selection of new and used vehicles in stock. Other dealers were saying I would have to wait over a month to get the vehicle with the specs and color I wanted. Auto Gallery Subaru had the vehicle with the specs and color I wanted in stock. Don't buy your car from anywhere else in Saskatchewan. Buy it from Auto Gallery Subaru in Regina. Ask for Mycull Cyr if you want to deal with the best.
Dan Conway did a wonderful job. Took the time to listen and work with my busy schedule. He and Kyle opened my eyes to possibilities. Like them, I go the extra mile. They went beyond and believe in loyalty. Coming from a first responder background I appreciate Dan's work ethic, demeanor and loyalty. I look forward to do future business and communication and even just talk over coffee. Thanks Dan!
Dane Smith, salesman at Auto Gallery, was recommended to me by a neighbor. It paid off! Dane is industrious, knowledgeable and most personable. He listened to my wishlist and texted me when he had in my desired vehicles. I have never experienced such great service. Auto Gallery is fortunate to have Dane represent their business!
Came from Saskatoon to Regina to come check out a car to purchase. Highly recommend getting Dane Smith if you want to purchase a car, very friendly, and enthusiastic when it comes to purchasing a car. Definitely worth the drive here
Great service advisor! Friendly and professional. Won't recommend you anything that you don't need. Highly recomended.
I just bought my new vehicle from this dealership. Had a great experience from the moment i stepped into the dealership. Our salesperson Dan Conway was awesome and very knowledgeable. The sales manager Andy Cho also helped me get the best deal, he was professional and answered any and every question I had. I have already recommended Auto Gallery Subaru to some friends who are looking for a new vehicle!!
Me and my wife were driving three hours to come look at a vehicle. We were set on buying it on our way. Talked to a salesman a few days before and he said it was going to be there for sure when we came. We were about half hour from getting to the dealership and we got a text saying it sold in the morning. Communication is poor. Wasted a full day of our time
Camilo and Kyle were helpful, friendly and most importantly made the whole process as painless as possible. No high pressure sales techniques just friendly folks.
Buying a Van was easy more than I thought Mr.Ajay Sharma from Finance Mr.Berry from sales Mr.Sarbjeet from service All team taken care of process in very professional manner. Many thanks ????
Worst dealership in Regina, Dont ever go here staff is very unattentive and ask a thousand questions before test drive. They just hit your credit and do a check without even giving a test drive whereas other dealerships didn’t hesitate even a bit before giving their cars for test drives. Pathetic
The store is great! The sale Cong very nice. Thank you help me .
I dealt with Dale Parent. He was very honest, friendly, and informative. It was a very pleasant and enjoyable experience. I would definitely recommend him to anyone looking to buy a car.
I went and saw Damian and was very impressed. He knows his stuff and is super friendly. I'd recommend Damian any day!
The staff here are friendly but my car has had more difficulties than i thought it should. AKA parts falling off in the first month. Their warranty program is good so staff help you fix items for free.
Great Dealership & Great Sales Person Dan Conway was great to deal with. Very personable and friendly salesperson. He puts it all on the table when you are negotiating, there aren’t any unexpected surprises. He makes the buying experience enjoyable and takes away any pressure from the sales negotiation. Bought many vehicles from Auto Gallery and they have always treated me first class. Will be back in in April to see Dan again and purchase another one.
Chris was very knowledgeable about products and financing , a pleasure to deal with , would highly recommend
Thanks to all the great staff at Subaru Auto Gallery. We had a great experience buying our new car. Our salesman Camilo Jimenez was friendly and knowledgeable. I would recommend buying a car from this lot to anyone. Thanks again!
Went in looking to buy a new vehicle and thinking I would have to privately sell my old one. Randy McMillan got me what I would've asked for if I was selling my old vehicle privately on trade-in. He even threw in a ton of extras, like a hitch and stone guards, on my new XV to get the vehicle prepared for my frequent mountain bike trips. All around great experience and great guy to deal with.
Damian is professional and friendly salesman. Very knowledgeable in the product that he sales. Any question you had for him he had the answer right away, he knows his vehicles. I would highly recommend him to all my family and friends to go see Damian if you want to buy a car.
It's been over a year since I bought my Outback. Still loving it. Thanks so much to Dane Smith, such an awesome salesman. He still after all this time checks in with me to see how things are going. Maybe it was all the time we spent together test driving 20 different vehicles in order to ensure I was getting the right car for me. The service department is also awesome, have been dealing with them over the past 11 years and would recommend them to anyone.
I brought my car in for service, the staff was very friendly and helpful. The service manager, Ken, was on top of everything and had ensured we were satisfied.
The service I received at Auto Gallery was outstanding! A previous experience with the service department is what brought me to this dealership. Taylor MacDonald was a friendly, patient, and knowledgeable salesman. Quality of Subaru may sell the the product, but exceptional service at Auto Gallery seals the deal! I am loving with my new Forester!
My wife Leslie just recently leased her third Subaru (fourth car) from auto gallery. She is very pleased with her recent new lease experience . Her salesman Lewis and all the staff that helped were extremely friendly and very giving and generous with her new deal. She couldn't be any happier. Love the new car.
well i have to say they do fix cars very well but it always take extreme(i mean it) long period of time asa long as you run out all your patient. what i recommend is if you have only one car and it is not a big problem, find somewhere else, otherwise it is still best place to fix your Subaru and Land Rover in town also, forgot to tell you, if they ever say they gonna call you back in few minutes or leave a message to call back, don't trust them. they had never called me back.
Finally, after all these years, I was able to hook up with my dream car, a WRX! What a blast this thing is to drive! I am super happy with the experience Chris in sales gave me. He was always willing to answer every single question I had, and he's just a great guy to talk to and it's been a pleasure getting to know him. Likewise, Ajay in Finance is an easy going guy as well, and he made the financing side of things a breeze! Thanks guys, for helping to make a guy's 20 year dream of owning a WRX come true! Cheers!
Chris was great when we were comparing prices on purchasing a new truck, he is super knowledgeable!
I bought Subaru Forester 2018 from them. Vehicle was not inspected properly when I take delivery at time remote start was not working. after 3 days I went back to return vehicle they upfront denied to take back vehicle even I was ready to loose 2000$. stay away from them.
The service department is great and they have great promotions and pricing always. I even bought tires and parts department made sure i got the best price in town. thumbs up for the staff who works hard to make sure you get best service.
Dan was fantastic to work! with and was a great help through the purchase of my first new car. Thanks Auto Gallery Subaru!
Highly recommended. Roel Benedicto did an awesome job to help us secure our Subaru Crosstrek. Being new in Regina and Canada, he did an awesome job to make sure that we would be going home with the Crosstrek on very excellent deal. Kudos to Sir Roel Benedicto, going through the extra mile. Will defintely be looking for him for future acquisitions. Also thankful to Elias and finance manager Jessica and Kyle on doing a fabolous job.
Great customer service, good knowledge of their own products as well as the other brands. We could have a meaningful conversation, comparing and really talk differences and similarities between the different models. Chris, thank you!
Worst dealership in the town. They just want to hit your credit to make sure if you get approved and then only would tell you about promotions or deals and then finally after requesting will give test drive. I asked Dan ( sales rep) about the difference in the price of the two models of Impreza. He had no idea about the price and didn’t even manage to look into the price for us and kept on saying couple of grand difference as if we are buying a ferrari and these couple of grand does not matter to us.
I am always so impressed with the service that I receive from Auto Gallery. I have purchased many vehicles from them over the years and every time they treat me like family yet are so knowledgable and professional. Barry was so wonderful to deal with and Kim made the whole finance process very simple. I love my new Subaru and would highly recommend this product and dealership to anyone looking for a new car!
We worked with Kyle Kao when we were financing our suburu. He was professional, honest, thorough, and friendly. He tried his very best to give us the best rate possible and seemed genuinely interested in making it work for our family. He was never once pushy or impatient while we made our decision. We will be highly recommending Kyle, Camilo and Regina auto gallery when speaking to our friends and family.
I recently just purchased a brand new vehicle from subaru and hands down one of the best experience I've had buy a vehicle. Shoutout to the staff for a being very nice and friendly. Highly recommend them.
Dont every get vehicle repair there .Constantly lied to about my car extra charges ripped off .Place shod be shut down .Worst service ever.Sorry sir it was Donnie and other staff members that had lied to me
Had a great experience looking for my new car with Dale Parent! Would recommend him to anyone and everyone looking to buy their next vehicle! Thanks Dale!!
I 100% recommend Roel Benedicto as a sales agent for this company. I had a wonderful experience purchasing a new vehicle. He is knowledgeable and helpful. He help me to find the right vehicle suited to my family.
Taylor made me feel like a priority from the start. The first day I came in, I told him I was just shopping around and he was respectful of that. Over the next week, he was available to answer any questions I had. He worked with me to find exactly what I was looking for, and he never tried to push my budget or sell me anything I didn't want. I eventually left with the perfect vehicle for me and I couldn't be happier! Cord was so wonderful! Financing was a breeze; he was able to make it very simple for me. I left feeling like I fully understood my options and my warranty package. Overall, this was a fantastic experience!
I had the worst experience in this dealership sales and service, since there is only one Subaru in Regina, they will try their best to steal your money while you think you got the best deal in the world
Had a very good experience purchasing a new car from them. The staff was very courteous and easy to talk to, and I never felt pressured to purchase anything I did not want. The whole process was very fast and pain free. I would definitely give them my business again in the future.
Don’t really want to give you a one star. However. I was there an hour ago and was looking at the 2500 trucks you have on the used lot. Every single sales person on that lot was occupied with moving vehicles around. They were so focussed on moving the vehicles, that they forgot to attend to customers. I felt a little redundant, a little neglected. I will go to every other vehicle sales place in Regina first, and if I do not find what I am looking for, I will go to Saskatoon, and if I still don’t find something, I will consider you again. Very sad actually, as you guys service my daughters Juke regularly. Will have to tell her about today. Kind regards.
Purchased my First Vehicle at Auto Gallery, Regina. Received excellent service from Roel Benedicto, Elias and Damien Honeysett. Roel Benedicto & Elias went above and beyond to help me in getting the documentation sorted out as I am a newcomer to Canada. I would definitely recommend these gentlemen to all my friends and Family members.
Absolutely horrible experience. We came in to look at a truck and they immediately started pushing a different one on us. It was an incredibly good “deal”. But when something is too good to be true it probably is. They knocked $3000 off the price, and when we still said no they got angry and offered to knock another $3000 off. Meanwhile....they couldn’t even show us an inspection.....so why are they ok selling this fully loaded truck with low km for an extremely good rate when they haven’t even inspected to truck yet? I call bull. The sales man even called his boss out who was incredibly rude, pushy and talked to us as if we wasted his time. I will never return to this dealership and I won’t trust anything they say. I am sure that there is something wrong with this truck and they were just trying to unload it on the first person they could.
Damian was very helpful and knows his stuff. I will be recommending him to family and friends ????
I recently purchased a 2015 Nissan juke my salesman was awesome roel I highly recommend this guy dam nice man
Great people to work with. Chris Parson is the guy you want to see! They handled everything start to finish and buying a vehicle sight unseen I was very happy when it arrived to me in Alberta
I bought my car here last summer, I had an incredible experience with Dane. Really great sales person and adjusted to my needs and exceeded my expectations. Highly recommend!
Went in to look at a used Subaru Legacy. Was shown/test drove a few different ones. Came back at a later date to look again. This time dealt with Randy. Was very knowledgeable about the car and answered all of our questions. Everyone was great and took care of us. Was able to negotiate and got a great deal. Overall, hassle free experience.
Roel, Tyler and Kyle were fantastic to deal with! The service they provided was much better than our experience in Winnipeg where we are from. We will make the drive all over again to this dealership if we decide to purchase another Subaru in the future.
Thanks to Glen and all the people in the parts dept. for helping me with replacement of my Suzuki key recently. Really appreciate your service.
We dealt with Dante Smith when we went to look for a new vehicle at Auto Gallery. Dante said that the best buy was the Subaru Crosstrek which was priced under $30,000. He took the time to explain all the features of the Subaru Crosstrek and answered all of our questions. He then told us to take the vehicle for a road test. We took it out on the highway and the vehicle was a real pleasure to drive. We bought the Subaru crosstrek. Rebecca & Arnold
Roel did an excellent job of answering our questions about various vehicles available (on several visits to the dealer). He was patient and not pushy while we viewed or drove several vehicles of interest and in the end, helped facilitate an equitable trade that had us in a great suv that evening. My experience with Roel, the sales manager and finance manager was top notch and exceeded expectations.
We bought a 2018 BRZ Sport Tech RS and the purchasing experience was great. The members of the sales and financing staff that we dealt with, Dale Parent, Tyler Howatt and Cord Crowthers, were honest and helpful throughout the negotiations and financing application. They were able to answer any questions that we had and insured that we were comfortable making the purchase. Tyler and Dale have also stayed engaged with us after the sale to assist us in getting some accessories that we overlooked at the time of the sale. We are returning customers having bought a car from them in 2008. I look forward to continuing to do business with them in the future.
My wife and i drove into the Auto Gallery dealership just to look at a Crosstrek. We met a very personable person named Roel Benedicto and we asked him if we could see and possibly test drive a Crosstrek. He immediately set us up with a Crosstrek to test drive, we were very impressed with the vehicle and the sales team. We purchased the Crosstrek Limited and Roel went out of his way to make us comfortable with the vehicle. I would definately recommend seeing Roel if you are wanting to purchase a Subaru.
Have purchased 6 vehicles from Randy at Auto Gallery and there's a reason why I keep coming back for vehicle purchases. Great pricing, great service and very accommodating. Great to deal with, highly recommend!
Took my car for service at the dealership and had a great experience. Saad made sure that my car for well taken care off and the guys at the shop did a great job on my car.
This dealership should be ashamed of the lies and scams they try to pull over on us...their customers. I live in Saskatoon and found the Subaru I wanted in Regina. Went to Regina to purchase said vehicle from my salesman had got fired the day before I showed up. The guy taking over my sale had not a clue what he was doing (wish I could remember his name). Paper work on the sale got the VIN wrong so when I tried to insure it to take it home, it showed the wrong vehicle. Finally got that straightened around and took my SUV home. Let me tell you I absolutely LOVE my Subaru Crosstrek. This is not a vehicle issue this is absolutely a dealership issue. Now 4 years have passed and my lease is up, I want to buy my car out as I said, I love it. "Kyle" told me I have to have an inspection done on my car in accordance with Financial and Consumer Affairs Authority of Saskatchewan due to their liability/responsibility as a dealership. Sounds pretty legit, right?? WRONG!!! Absolutely BS!! Oh and by the way, the inspection will cost me $195 plus taxes and it will take 2 hours. Oh can I bring it in and drop it off the night before? They would be happy to supply me with a rental vehicle for only $49/day!!!! WHAT??? Remember, I live in Saskatoon and would then also have to get a hotel for the night or something too. I call Saskatoon Subaru in hopes that they can help me....well not only do they help me but they do so with a smile. I got my car financed and got great service with a smile all at my home town dealership, within hours of first contacting them. Subaru Saskatoon offered me a loaner for free if I'm ever in for service or in need. How you treat people should mean more than this. Shame Auto Gallery.....
I bought a used car from Auto Gallery through salesman Saad Saleem I was very impressed with his attitude and drive for customer satisfaction. I've dealt with other dealers in the past. I've come to expect a swarm of salesmen as soon as I walk through the door. I'd prefer to be swarmed by Hornets. It wasn't like that at Auto Gallery in fact it was rather relaxing. Friendly people positive environment and no pressure. I originally planned to pick up the SUV within 30 days, however I decided I wanted it within a week the vehicle had to go into the shop to get looked over prior to pick up he managed to get it into the shop the same day I called him and that afternoon I was able to pick it up. Great Job Saad thanks I'm very satisfied with my Escape!! I certainly recommend this dealer. For anyone who expects quality service and good salesmanship this is the place to go
Great experience with Dane. He got me exactly what I needed. Make sure to see him next time you stop by!
We recently had the great pleasure of working with Camilo Jimenez. We stopped by a month ago just to browse and had such an instant connection with him that when we were ready to make a purchase we came back to him. He has such a warm, friendly, and genuine personality and we know that we aren't just a number to him.
Absolutely worst dealership ever. I will never do service with them again and I will advise all my family, friends, coworkers to do the same. I bought a “brand new” Kia Forte in March 2018 and on April 30, was the first time I took my “new” car on the highway to only get off the highway to parts hanging off my vehicle. I brought it to Tyler’s attention the next day and he told me it’s wasn’t there issue and I need to go to sgi. I never hit anything so why would I go to sgi? After expressing this to Tyler howat and other staff he finally told me on May 8th that he was ordering the part and I should wait. One month later..... June 4th still waiting. Decided to give them a call and see what’s going on. I find out that the part wasn’t even ordered. Again I am waiting another few weeks for a part that only takes one week to receive. Tyler lied to me 3 times and told me he ordered the part HIMSELF and each time it was never ordered. Finally on July 26th my car was finally fixed after calling for 3 months trying to speak with a manager to get the issue dealt with. The management team in the dealership is extremely terrible. I was told my Kia Forte was brand new, which was a complete lie. It was previously owned in British Columbia, and it was used as a rental vehicle for the company after that, they failed to inform me any of that. They blame absolutely everything on there customers to get out of doing there job. I paid $3500 for extended warranty through them and totally got kicked in the face. I got my vehicle fixed and went straight to Kia and traded my car in for something I know for a fact that it is new, no parts are going to fall off, & I’m going to be treated like a valued customer. Regina Subaru you guys should be nothing but ashamed of how you do business. Nothing but scammers and low life’s. Yes you guys are lowlife scammers. I’ll be reporting them to BBB.
Made a deal over the phone and agreed on a price for a truck, drove 2 hours in to buy it and they find out what I did for a living and raised the price on me telling me "i can afford to pay more" Tim and Dale are absolutely the worst people to deal with. Most unprofessional dealership .I have ever dealt with. They really do live up the their reputation of being crooks.
I have to give a two thumbs up to Dale, Josh and Kim for the excellent caring service I got this weekend in picking out my new ride. Love it, love it, love it.... The space between the 2nd and 3rd row seating was missed in the detailing but that is no biggie and I'm sure they will see it gets vacuumed when I bring it in for my 1st oil change. I give them a 110% rating for the care and service I got. Thank you, thank you, thank you.
We have purchased several vehicles from Auto Gallery. They are amazing with our family,my mother recently purchased a Subaru and Barry and staff made the deal awesome. The service staff are very straight forward and honest.
Best experience buying my Subaru Outback. No high pressure sales. Dan, Jamie and Kyle were great to deal with. Kyle did everything he could to save me money which I truly appreciated. Dan and Jamie were very thorough going over all the features. Subaru believes in safety and mine is loaded. I can honestly say I will definitely shop here again. Thanks guys! ????
Exceptional team! Lewis was able to work some magic and get my family into a more safe and comfortable vehicle. My scenario was a challenge but Andy, the sales manager, and Jessica, the finance manager, really worked hard to make sure I walked out of the dealership more than satisfied. Thank you so much for all your help Auto Gallery!
I have recently taken my vehicle in for oil change service. I want to thank Jeremy at the service desk for awesome service. He is very friendly and always takes the time to answer all questions and concerns. When I picked car today it was freshly washed and detailed. A fabulous unexpected suprise. 5 stars Always
I recommend Tyler for your automotive needs. Subaru Regina (Auto gallery) has gone over and above to provide me with the best service one could ask for. Purchasing a vehicle is a big commitment and can be very scary. Tyler and his team did what ever was necessary to make it as stress free as possible and I'm truly thankful I made the decision to work with them. To Tyler and his team...THANK YOU. You've got my business for years to come!!
When it came time to talk about price the salesman yelled at me and wouldn't discuss the price of the car. It came to the point where he was telling me how to spend my money. Instead of trying to work with me to sell the car and get me excited about the car,which is his job. He wanted to add on several extras that I didn't want. For example,he wanted to charge me almost 700 dollars for a "sound dampener" so that when I drive the rocks wouldn't make so much noise when they hit my car. That is completely unnecessary,also included in the charge was a block heater(which only costs $100 and another $50 to have it installed) and of course scotch guard (which only costs $12 dollars at Canadian Tire. So if I did everything myself it would have cost $162 my way,but cost $700 his way. Plus the high pressure salesman in the finance department hadn't made his pitch to me yet. That's where we get into the extened warranty and other useless nonsense that you or I don't want to pay for. Subaru the car company makes high quality vehicles. You won't be disappointed with the actual product,but the car dealership itself provided me with rude,confrontational and disrespectful service. And I wasn't going to pay them $40,000 for that type of treatment. As far as who the salesman is,just try to discuss price on a new vehicle and you'll know exactly who I am talking about because you will get a very aggressive and miserable response. This wasn't high pressure sales it was bullying and harassment. They are graded as an F by the Better Business Bureau so you can look that up for yourself if you don't want to believe my review. I felt horrible about the experience and it ruined the rest of my day since I was very excited going in. And found another Subaru car to buy from a different dealer for $5500 less! And I got the colour I wanted and did Not have to pay for all the extra charges. In fact I got my block heater for free as part of the deal! Please Auto Gallery,consider the fact that it is better to make people leave happy with a vehicle they like instead of trying to squeeze the most amount of money from 1 car sale,you should make people leave happy and excited about the car they just bought so they can give referrals to their friends and family. I know two people who are looking for a car now because one broke down and the other isn't up to standards now. Repeat business and referrals are more important than just 1 sale and then you never see that customer again they feel so negatively about the experience. No one should have to go through what I did. Where is the respect? Do you not realize that you have to give people their dignity?
Absolutely outstanding service not only on the purchase on my vehicle but the ongoing care. Me behing someone who is indimidated purchasing a vehicle was treated with patience and respect. Brandon and Tyler have been outstanding, I am currently dealing with a tire issue and they care so much they didn’t allow me to drive my spare tire and got me a rental to ensure I was safe until my tire was ordered in. Thanks team!!!
Worst experience ever, the sales person roel benedicto doesn’t know anything about customer service went there this morning show us the attitude and was pretty rude. Does not recommend him
Helpful staff and nice dealership. Had the factory remote in stock and they got it programmed quickly
I have owned my vehicle for a couple of years. When looking for a new vehicle Randy was very helpful and understanding of my needs. Kim worked wonders to be able to help me get an affordable payment plan. I have had some difficulties with my vehicle but the service department listens and has tried working with me to solve the problems. Overall, satisfied with the knowledge, helpful and friendliness of everyone I have dealt with.
Bought a newish used vehicle in March. Vehicle used a considerable amount of oil since purchase. I have done everything Auto Gallery has asked me to do, new oil change, oil consumption test. Service department will not return phone calls, run around every time I call. I asked to speak to the service manager, instead I get same service person, Josh, who will not return my phone calls. Called again today, spoke to Moses, explained that Josh will not return messages and Moses ROFL!! He thought it was hilarious that Josh would not return my call. When you phone you get a recording that the phone calls are recorded. I wish somebody would listen to how their service reps treat the customer. I will follow up with the better business bureau and with Subaru Canada for all the good it will do. Do not do business here unless like me you are trapped because I didn't heed earlier warnings not to do business here!
I recommend Roel when you buying a new car. He helped me to get a deal done in couple of hours. Everything such as deal finalizing, financing and trade was done in couple hours and am out with my new car. Great Job Roel and staff. Mitul.
Recently bought a new car there , and could not be happier with the purchase . Great price , great service and great people. Roel , one of the salesman there, was convenient enough to drive to Saskatoon to pick me up on the day of purchase , and that's outstanding service in my opinion. The experience there has been great so far . Very satisfied.
Very helpful and professional staff with lot of good options to choose from . They work with you to get what you are looking for . Dan and Tyler are gems for this corporation. Way to go guys!
Roel was professional and went out of his way to make sure all my vehicle’s needs would be met. I highly recommend him. Thanks Roel!
just purchased a vehicle from these guys and was impressed a lot by the service, the staff knew what I was looking for and found me a beautiful almost brand new Impreza for a good price. Roel the salesman working with me went above and beyond and stayed a good few hours late to get me home in that car that night, would highly recommend these guys to anybody looking for a new vehicle
Drove into Regina last night from Edmonton with a strange whining coming from under the hood. Today, two days before Christmas, fearing the worst, I stopped in to Auto Gallery Subaru for some help. I was promptly greeted by the Service Dept and Dale who had me pull into the service bay, where they directed a technician to quickly assess the problem. Within just 10 mins of arriving, the problem was discovered, I was provided with a very reasonable quote and informed that I could have a shuttle driver take me anywhere I wanted to go. Three hours later, ahead of schedule I received the call that it was fixed and the shuttle was dispatched to take me back. The final bill was spot on with the initial quote, and they even took the time to present to me freshly washed. I am beyond impressed on all levels and just want to offer the greatest gratitude to Dale and the entire Service Department for going above and beyond for me in my hour of need. Merry Christmas!!
From the first phone call Auto Gallery was great to deal with! They made the process extremely easy and listened to all that we were hoping for and any questions we had. The salesman, Dan, was hilarious and was a huge help throughout. I highly recommend going to Auto Gallery if you're considering a new vehicle. I've already recommended it to friends.
I brought my truck in for a quick exterior wash and vacuum. They were quick, friendly, showed me to their waiting area where I had coffee and water. They did a great job detailing and vacuuming. I have a dog that sheds and they did an excellent job! Will be back!
This is my 5th car from Auto Gallery! This time Camilo Jimenez was the most helpful personable salesman ever! I had gone to Auto Gallery for a simple service, not buy a car. I love my Crosstrek and traded up from a 15 to 2019. Camilo Jimenez went out of his way to aid and make an awesome deal! His professionalism and friendly approach is admiral, he really should be sporting a Subaru jacket to reflect his dedication to such a good product! My husband was not a fan of foreign cars, his hesitation is now unfounded thanks to the staff at Auto Gallery Regina!
The service we recieved from Randy Mcmillian at auto gallery Subaru was exceptional. We go through Randy and only Randy when purchasing our vehicles and we are very happy with the Bells & whistles! We tell our friends and family when they are looking for vehicles. Thanks Randy! We are looking forward to our next trade with you.
Brutal dealership, I had spent a few days dealing with the salesman over the phone after taking a test drive and we came to a deal. I come in on the next Monday to make my purchase to be told by the sales manager that the they couldn’t sell me the vehicle for that price. Won’t step back in their again
Our car shopping experience at Auto Gallery Subaru was successful due to professional, polite and knowledgeable help from Brandon Yakobovich, and Andy Cho. I recommend these guys to all of my family and friends. Thank you Brandon and Andy!
Finding a new vehicle, that checked all my boxes (and there were quite a few!), during Covid when the supply was low was a journey for sure. Damien and the managers at Auto Gallery were extremely patient, helpful and not pushy at all throughout the whole experience. I couldn’t be happier with my brand new “Autumn Green” Outback Premier XT. Thank you to everyone there who helped make it happen!
I bought a used 2018 Subaru Impreza recently. Barry Leflar has been an amazing salesman to deal with. He answered all of my questions and accommodated my busy schedule, both for the test drive and the paperwork. Barry continues to be customer focused and addresses any concerns I have. I've had to bring the car in for a couple of things and the parts and service staff have also been great to deal with. Everyone is polite and professional and courteous.
I was really impressed by the endearing and attentive service of the staff at Auto Gallery Subaru. They explained everything to me really well and I was really impressed.
Damian was a pleasure to deal with. He was super friendly and had a lot of knowledge. Would recommend him to anyone!
Great service, minor warranty problems dealt with promptly. Staff is friendly and courteous. My Outback is always washed after it is serviced...and an excellent cleaning job is done. I don't use the word excellent often.
Purchasing this "new to us" car was fantastic. Dan Conway's customer service was SO professional and his Manager, Andy was a true professional also! If you are nervous about purchasing a pre-owned vehicle, I strongly suggest you give Dan a call. He will take care of all of your needs. As I always say: kindness is free and customer service is PRICELESS!
I recently bought a Subaru WRX from Auto Gallery Subaru in Regina. Dane Smith was my salesperson and he was awesome!! Not only did he find the perfect car I was looking for but he was extremely professional. Dane answered all of my questions and was very thorough. I would highly recommend Auto Gallery and especially recommend Dane to help you find the exact vehicle you are looking for!! 5 stars from me for sure!
I am very happy with the excellent customer service I received from Dale. Although I did not end up buying a vehicle from him, Dale took the time to answer any questions I had and was superb to deal with.
Came in to the dealership the other day to do some window shopping for a new vehicle as my lease is almost up on my Kia. Lewis was the salesman who guided, educated and helped me look at everything I should consider and those factors I hadn't even thought of yet. While I have yet to buy my vehicle I will definitely be coming back here and to see Lewis for all my car needs!
I had an excellent experience at Regina Auto Gallery with salesperson Dale Parent. He is extremely helpful and knowledgeable in providing customer service. With his assistance, I was able to find the right vehicle to suit my needs. I highly recommend Auto Gallery to anyone in the market for a vehicle.
The guys at the at the service department really know their craft. Great dedicated people! A regular customer from now! Got my second range rover this week! absolute flawless service!