Reviews of Southside Dodge Chrysler Jeep Ram (Car Concessionaire)

Shanaya Tiedjens

Wish I could give them more stars cause I really love southside.. but I brought my car in for my 1230 appointment at 12. And they didn't get to it till 4pm. The guy drove it for like 10 minutes and told me to come back when it does it again.. I was not impressed.

Kyle Phillips

We have bought several vehicles from Southside dodge over the years. We keep coming back because we like the people and always have a good experience. Whenever we go into Southside dodge we always look for Landon. His professionalism, expertise and no pressure sales makes car shopping enjoyable. He really takes the time to make sure that we get the proper vehicle at the proper price. Great job Landon and Southside. We will be back for many more!!!

Laurelee Bjordal

I always have an enjoyable and fun experience when I’m there. I feel like family when I walk in as everyone says hi and talks to. I absolutely would and do recommend my salesmen Landon and Matt O.

Brandi

I would leave zero stars if possible. I bought a Jeep a while ago from here, the day after bringing home the radio broke and a few weeks after that the vehicle started shutting off while driving. I couldn’t break or steer, just sit there and hope it doesn’t hit anyone while travelling at full speed. I brought the vehicle in multiple times and they couldn’t find anything and sent me on my way. This was happening frequently and incredibly dangerous and nobody took it seriously. I left a poor review on their Facebook page and they told me they wouldn’t see me if I didn’t take it down. I didn’t and was refused service, this place is trash.

A II Z PRODUCTIONS

I got an oil change at Southside Dodge today and they were great to deal with. They were quick, friendly and a great deal. I would totally recommend dealing with them and will bring my vehicle to them again in the future. Thank you so much for the great service!

Warren Gross

I came to Southside after being disappointed by another dealership, and I tell you... this was the best decision I could have made! My sales guy Sean was pleasant, honest and upfront, sales manager Lee was extremely accommodating and finance manager Elissa worked hard! I would recommend Southside to anyone and everyone!

Tracy D

I can't say enough at how happy I was at the decision to go to Southside Dodge. I have had, less than steller experience in car shopping in the past. Southside made me feel comfortable right away. Bud was a pleasure to deal with, and was willing to spend time walking me through even the basics of my new vehicle. I would recommend this dealership to others, and it will be my first stop the next time we are looking for a new vehicle.

Debra Martin

I had been waiting 4+ months for some recalled parts on my car to come in at another dealer. I finally gave up on them and went to Southside. The catalytic converter I wasn't overly concerned about but the seat belt control module that controls my airbags??? 4 days after walking into their dealership my car is safe for myself and grandbabies once again! Thank you!

mossy oak

Ive been to a lot of dealerships in my entire life purchasing my vehicles so stressful???????? But in Southside Dodge Red Deer i got my vehicle???? from them without any hustle or stress at all. Ron, Sheldon, and Kyle were super A????W????E????S????O????M????E, they helped me out to drive home my new vehicle. These guys deserves 10⭐️s!!!!

Tegan Anderson

I have never had anything wrong with my truck before so I was so nervous to take it anywhere. I decided to take it to Southside Dodge and I am so impressed!! I had Joy as my service advisor and she was very nice and professional. She also took the time to answer all of my questions which was very nice. Everything was done so quickly and very fair pricing. With covid going on as well this dealership takes all the proper precautions and you feel safe. Absolutely will go back and highly recommend!

Derek Iverson

While travelling on vacation I needed some quick service and they found a way to make it happen! Great communication and a very helpful staff. Kudos to the Service Department.

Sydney Price

While the sales department has many issues, the Service Department is fantastic! Dealing with Allie (Service Advisor) was easy and she explained everything very well and went above and beyond.

Duke P

Purchased a new truck from Southside, John is sales was very good, answered all my questions and took the time to make sure I satisfied with the vehicle I chose . Rochelle in finance was really helpful and got my paperwork done quickly with me. Had a very good experience with them. Thank you Southside!

Amber Shaw

This was the first vehicle that I have bought on my own and it was such a great experience, Rahul was very easy to work with and made everything just fall into place! I'd definitely recommend dealing with him when you go into Southside Dodge Red Deer!

Teressa-Joy Ledarney

Friendly service, I always feel at home when I come in and see my representative. I feel like I have a good relationship with these people and trust that they take care of my Jeeps needs. Good mechanics.

Quinten Davidson

Bought a 2020 ram 1500 from southside dodge the salesman was great to deal with. He wasn’t pushy, he fought to get me the best deal he could. As far as service goes they are great, only thing I would say negative is that they need to communicate to costumers a little better when problems arise. For example. I took my old 01 Dodge Ram 2500 in for a oil change, alignment and tire rotation. Forget how much I was quoted. Just under $300 I think. Like $280. I picked up the truck and the bill was $478. And got a story that the tech broke a wheel stud when removing the tire and he had to spend 1.5 hours removing it and getting a new one in. If I would have got that call when it happened I would have told them To leave the broken stud, I have extra wheel studs at home, I am mechanically inclined and I would do it myself.

Mark Houston

Most of the dealing on my vehicle with Nicole and Kyle was by phone. Everything went smoothly and they both were very helpful and knowledgeable. Finalizing the deal when I went to the dealership was a good experience and probably one of my best experiences buying a vehicle. I would recommend Southside Dodge to anyone looking for a vehicle.

William Parrales

These guys went above and beyond to get the deal that tailor your needs and expectations.. Wayne, Rob and Elissa.. great team!! Love my Rubicon 4Xe...

Jacob Davidson

Great experience start to finish. Everyone I dealt with there was very kind and helpful with every step of buying my new car. Would definitely recommend for people looking to buy/trade a car.

Alexis Soltice

The Southside Dodge detailing department has covered two of our vehicles with Xpel. They are very easy to deal with and do an excellent job. I recommend them to anyone.

Kyra Swanson

I took my vehicle in because it had a recall. They were quick and easy to deal with. The women I dealt with was friendly as well.

Joe

Good service. But the lady who I booked my appointment with lied to me over the phone. But this was cleared up once I got to the shop. Seems they need better training or just say they don’t know if they don’t. Not impressed. Also very overpriced, 50 dollars for half an hour of work seems a bit high. Along with them taking 15 minutes to actually start on my truck then going over by another 10 minutes.

God Modeon

Sales department took great care of my needs and actually helped alot when it came to buying my truck. I didnt feel pressured into the purchase but after the sale I still felt great and no buyers remorse. Payments where laid out clear and no hidden fees. The problem I had that's holding back a star is the service department needs alot of work! I booked in a simple job and it turned into a total of 2 visits with a combined 6 hours wait to get the vehicle done. Something that's taken other places a hour or less. Sales is a solid 5 out of 5 service is a 1 star out of 5.

Kyle Westman

Recently bought a new Dodge Ram from Alex at southside dodge. I never felt more welcome at a car dealership before. Alex was very professional and would get all of our questions answered. They also gave me top dollar for my trade in and threw in a great deal we couldn’t refuse. The rest of the staff were also very friendly and eager to help. I’d like to thank Alex, Elissa and Rob for helping make this as easy as possible for us. We will definitely shop here again in the future and will recommend this to our friends and family.

C M

Absolutely embarrassed by the level of service we received from the service department. My partner brought my 2016 Jeep renegade in for a $99 brake service as the car’s brakes have been squeaking for a couple months. A service that has been advertised by the dealership since September of 2017. The service advisor was unaware of what this service was and said she had never seen it before and suggested it was a promotion from last month so a picture was shown to her. She did agree to honour the price so that was appreciated. They brought the car in, and it was returned about 2 1/2 hours later. When driving the vehicle home the brakes are clearly making a louder squeak than before it was “serviced”. I phoned the dealership and spoke with the service advisor and asked if all four brakes were indeed serviced and she said only the rear brakes were done as the service is only for a “set” of either front or rear brakes not all four (also regardless of this the brakes are indeed louder). Interesting how she came up with this seeing as she seemed to have never heard of this promotion at the beginning. Also nowhere in the ad directly from their Facebook page does it say this. Upon me asking if the tech indeed cleaned debris, lubricated and took a road test (as this is NOT shown on any paperwork received) her response was “he should have” this does not instil much confidence. She did offer that I could bring the car back but said they can’t look at it today and can’t guarantee it wouldn’t cost anything which is quite sad considering I’ve already paid for the service. Edit: Just to be clear about their response, no one from this company has been in contact with me since writing this review.

stacey guthro

They are easy to work with. They did manage to fix most of what I needed fixed in a timely manner. Unfortunately the person that deals with the issues I was having was off that week so they only did what they could. Glad they did that much atleast, other dealerships weren't as helpful.

Kristyn Sutherland

I had a great experience dealing with Jesse Zacharias. I got everything I was looking for and more in my truck. I got amazing service from everyone there. They were also able to give me a better deal and were more accommodating to my budget then a competing dealership. I couldn't be happier! I'm looking forward to doing more business with them in the future and recommending them every chance I get.

Amanda Morden

From buying our truck in July (Robert Johnson was absolutely fantastic to work with) to our first service appointment (which Alyssa made painless). We have been extraordinarily pleased!

Krystina Maciborsky

We bought our first trailer from Southside Dodge, it was such a pleasant exciting experience for us from the second we walked through the doors ! Steve was our salesman and we were very impressed with how he listened to what we wanted from a trailer and ended up helping us find THE perfect model for our family ! No one was pushy or in your face just very friendly and ready to help if you asked or needed it ! Everyone from the salesman to the finance professional Peter was so wonderful to deal with ! Extremely happy ! They even went over and above for us in little goodies that helped us save even more money !

Justin NuKA

Put of all the dealers I went to. Southside were the best, no pressure, answered my questions, and they got my business!

Marie Eltom

Wow Austin, Alyssa and Conrad were absolutely amazing! So very helpful and so knowledgeable with my Land Rover today. They went above and beyond to help me out today and all with a smile. This is the only location I will come to from now on and I live in Canmore! My Dad has been coming to this location for the last 10 years for all the same reasons. Thank you again :) Marie

Kat Graham

My husband and I reside in BC. We recently spoke with Robby and Kyle regarding the purchase of a 2021 Gladiator High Altitude. They were professional, a pleasure to deal with, experienced and knowledgeable. We sealed a deal sight unseen as we were so impressed with their expertise. Our new Gladiator was delivered directly to our driveway!! We couldn’t be happier with our new Snazzberry Pearl beauty. Thank you Robby, Kyle and the Southside team for everything!! Sincerely Bruce and Kat G.

Kirk Kluchka

My experience with the purchase of my new 2021 Ram 1500 at Southside Dodge was excellent. Landon was very professional and helpful during the purchase process. He found the Larime model that fit my wish list and had it ready for delivery within the week. I chose Southside again because of the excellent service staff. Every service appointment with my 2009 Ram was great. Great techs too. I highly recommend Southside Dodge. Sincerely, Kirk Kluchka

Jennifer L

This experience of buying a new vehicle was easy and pressure free. We were given the time we needed to think over our purchase without feeling like we were under a time limit. Our salesman, Bud, was friendly and helpful and willing to help us find the right vehicle For our needs! Thanks so much!

Brooke Kaylem

I went into Southside Dodge looking for a truck and they went beyond my expectations. I walked out the same day with a beautiful brand new truck. I couldnt have asked for a better experience. Rod Oszust, Landon Yoder and Kyle Merril made it so easy for me and surpassed all my expectations. I recommend this dealership and will never go anywhere else!

Kyle G

I live in Calgary where there aren't great deals on Ram trucks. I looked in Edmonton where prices are better and visited 2 dealerships there. I didn't find what I was looking for and was a little put off by the sales people I interacted with. So I kept looking. I found an unbelievable deal on a Ram Rebel that had it all. I emailed and spoke on the phone with Sheldon from Southside. This lead to a drive up to Red Deer to test drive this vehicle. Sheldon was easy going and didn't pressure me whatsoever. The manager was exactly the same. I got an overall great vibe from everyone in the building. It seems like such a happy place. I didn't like the truck, I loved it. At the price they were offering, I just knew it was the best deal around. It had everything I wanted. There was room for negotiations and that ran smoothly too. These guys are top notch. I will always recommend Southside Dodge to everyone I know. Its really the best kept secret in Alberta. Sheldon is down to Earth and nothing like what you might find in the bigger cities. No pressure at all and just happy you walked in for a look. This will be the first place I look when the time comes for something new in the future.

billbea Mearns

Sheldon was very personable and put us at ease. No pressure, was understanding and listened to what we were looking for and what we had to spend. Did not try to change us rather worked with us and were able to swing a great deal. A month later and very happy. Thank you Sheldon and Southside.

Ilia Willmott

Went in for an out of province inspection. Best price I could find. Staff was helpful and started the inspection a day early. Walked me through everything before agreeing on cost of everything needing done to pass. They take e-transfer which was amazing! Always going back.

Rob McOrmond

Had a part fail that southside had recently installed. They quickly replaced it at no cost. They made it very easy and took care of all the warranty paper work.

Ryan Wilcox

Second truck I’ve factory ordered from Southside. There’s a reason I keep ordering from this dealership! Product knowledge, great communication and amazing service long after the truck arrives

Corrin Schekk

Fantastic experience here! Both my brothers bought their trucks here recently (and one went back for a camper to boot!) and recommended this dealership, and now so will I! Garth and Tara are wonderful to work with and went out of their way to make it a positive experience, and to make sure I got exactly what I wanted, and all within my budget! Couldn't be happier with my lovely new ride! :-) Well done folks!

Blair Loney

Southside D/C/J was absolutely amazing to deal with. From negotiating a price including accessories to taking delivery of my fully registered and licensed truck (paid for by me when I picked the new truck up) with a full tank of gas. Both Ron M and Kyle knew their business and were professional and courteous as they expedited my time at the dealership. I would highly recommend Southside and those two gentlemen in particular.

Tamara Neilly

The staff at Southside worked hard to get the vehicle I was after, going so far as to get it shipped here from provinces away. The extra effort was made to ensure it was perfect for pick up and it was. Robbie, my salesman, was amazing to work with and put in the extra effort to ensure I was completely satisfied with my new Jeep. Thank you

Chris Rand

We were happy with the service we received at Southside. Shaun Jardine took good care of us, doing everything possible to accommodate what we wanted in a new vehicle. We especially appreciated his willingness to do a second delivery with our new truck to ensure we understood all its features. Thank you Shaun and Southside!

Dwayne Sauer

Great service as always, my favorite place for quick oil changes and friendly service. Highly recommended. ????

Mike Whiteside

Fantastic staff always get a great deal service is the best in the buisness. I will always deal here for my vehicle needs. Right from the beginning of my shopping experience to the finance department. And when I comes time for service it’s in and out in a timely fashion keeping me moving as I live a busy life. Thanks to all the staff!!!! Keep up the awesome experiences for years to come see ya again soon.

Melissa Wallace

This is my second time working with Southside dodge and again I have been provided with excellent customer service. I expressed my needs and they worked numbers to help me out. They were even able to install remote start into my new vehicle within hours of me requesting to have it. My test drive, install, and pick up of my new truck all happened in 1 day and I couldn't be happier with the rate of speed and efficiency. Amanda was my sales person and she did a fantastic job. I highly recommend Southside to anyone looking for a new or new to them vehicle.

Alieda Loewen

I will never recommend Southside Dodge to anyone looking at purchasing a vehicle. Our sales man, Steve, was very friendly at first but when I decided to go elsewhere and informed him (thanking him for his help), called me dishonest, told me he'd put a strike on my file and got angry. Even asked why I would do that. If I could give no stars, I would. Will be making a formal complaint and will never be going back or recommending them to anyone.

Cody Melnyk

I was driving down the main road and my car had decided to die. I limped it into the dealership. It was Friday half hour before closing. Everyone helped me get back on the road . Working overtime . Staying late. 100 percent recommend. Plus they even helped me wrench for no charge. You guys are absolutely the best! Forever grateful thank you everyone that helped me again and again a 1000 times over thank you!

Kim Clements

Incredible experience buying our Jeep from you. I have never felt a dealership be so honest before. We were told everything about the vehicle we were interested in. Alex, and Peter went above and beyond to give us an incredible experience. Our first buying experience with you, will not be our last. As for the service department we have brought our vehicles for service before and they always go above and beyond. A big incredible 5 stars!

Emily Thompson

This was one of the BEST EXPERIENCES yet with purchasing a new vehicle. Alex our salesman was awesome. He listened as I explained our budget situation and what we were looking for in a new vehicle. He went and found vehicles that would work within our budget instead of us going and looking at ones that were out of our means, I truly appreciated that. Once we found one that met our needs we met with Trevor in finance. Again another great experience. He went through everything with us and helped calm my fears about financing. We have never had someone in finance break everything down in detail like that for us before. Trevor and Alex definitely went beyond what we expected. This is our second purchase from Southside Dodge Chrysler Jeep & RV. We will definitely be purchasing from there again in the future.

Jeff Mountain

I'll start by saying even though my purchase from Southside was plagued with problems from the very first day of ownership...Southside went way above and beyond in my opinion to accommodate and rectify the situation and it is because of how they handled the issues when I know other dealerships would have and could have told me to bad it's your problem ..Rod and Brent went above the level of service they could have provided and I and my family are grateful....they pretty much guaranteed my business for my next vehicle purchase. And even though my purchase was a huge headache they handled it with respect and were more then willing to work with me to get a good result. THANK -YOU Rod

Darren Wilson

Great experience dealing with Allysa Black in service. She answered questions promptly and got my vehicle in very fast for repair. Great job and thanks again!

Colleen Abrahamsz

I have always had beaters or older vehicles, and finally my husband and I bought a brand new Dodge Grand caravan and it has had more problems then all my older vehicles !!! I'm actually very disappointed, even rust forming on the engine hood two times! The transmission leaks , on the passenger side of the vehicle was blowing air so hot that it almost melted my dashboard, also the tire sensor's going on it twice and multiple other problems. I will never purchase another vehicle from this place again.

Shirley Gagne

Very friendly service crew. Have always treated me good. And I have usually been able to get the car in for service same day or next day when I call. They even drive me home and come back and get me when the car is ready. They make sure that I know about things that I didn't notice needed fixing when I pick the car up. And don't pressure you to get it done right then. The only problem that I have is that the mechanics need to try harder to not get the inside of the vehicle dirty. That is why I only gave 4/5 stars.

Shawna Everett

I shouldn't leave any star they tried to make almost 1000.000 off of me when I took my jeep there. I am glad I am smart and know enough about my vehicle. My vehicle got checked there was told a list of problems. I took it to another mechanic and they told me that everything dodge told me is a money grab and my car needed nothing of the matter. If I fix what they say I will still have the same issue. So I paid almost 100 dollars to them to tell me a lie. So I will not be back at all.

Holly Daury

Southside Dodge recently took care of a recall on my vehicle and I couldn’t be happier! They came to my house, picked up my vehicle and dropped it off again following the repairs! Zero contact! Extremely important and safe during this pandemic! Love the friendly service and professionalism of the staff! Highly recommend them for all your service needs!

Kelsey M

Amazing sales team. UNREAL SERVICE. Steve went above and beyond to find me the truck I wanted. The closest model was in Manitoba and he made sure I got it! To top it off, once my truck arrived from Manitoba Steve drove it to my house an hour from Red Deer to hand me the keys so I didn’t have to go pick it up with my kids. Uncommon quality and I’m extremely appreciative.

mike pruss

Just a reminder to double check your service invoices , they double dipped on the shop supplies for mine . Only 2 stars for this place , work completed was fine .

Katherine Langille

Our sales rep Ron was fantastic. We knew approximately what we needed and had done a lot of research. He asked direct questions and helped give us a few options that fit our needs. He and the GSM both helped us narrow down to the exact model and the whole process took less than a week to get us the vehicle that is exactly right.

Bobby Swain

I bought my truck through southside dodge almost 3 years ago. Anything that has been wrong with it has been taken care of and handled extremely well. Alyssa with services is amazing she has looked after me the entire time. She is always smiling happy and always looks out for my best interest. Thanks guys for taking care of all my mechanical needs.

Darl Sim

I brought my vehicle in for some warranty work - I requested an oil change as well at last minute and they were very friendly and accommodating. A part had to be ordered and on the second visit they were just as friendly and professional and the service was quick! Highly recommend- -

Angie Sveinson

I had an amazing experience purchasing my 2017 Jeep Wrangler, Ron in sales and Kyle in finance were awesome to deal with! Best experience I have ever had while purchasing a new vehicle. Southside has a great team and they are willing to go the extra mile to get you exactly what you want. Huge shout out to the team at Southside for everything they did for me!

Adrian Fran

The lady at the Service Desk is amazing! She is always assuring the best, quick and most efficient service for myself and my vehicle! The crew in the shop know their stuff and have kept my old 2009 maintenanced, and safe! Thank you Southside Chrysler Jeep Red Deer!

R WJY

Excellent customer service at this dealership. They are quite happy to pick your vehicle up at your home and drop it back when the work is done, even if you are 20 minutes out of town. They seem to have a really good team effort going here. Any and all work performed has been completed in a timely fashion and the service writer does an excellent job in keeping me appraised of any issues arising from the service. So far the invoices have not given me a heart attack :)

Daniel Pasieka

Despite not having all positive experiences at Southside, I was able effectively find solutions with their team. The old saying, the way you do anything is the way you do everything, could not be any more true with Brodie Anderson. He has pride in himself and it shows as he took pride in taking care of my concerns too. I have had the full experience in buying a new vehicle, buying a used trailer, and utilizing their service facility. Overall they have shown me they are willing to fix mistakes and provide options in what's best for my vehicles.

Wanda Griffin

Upon going into southside Dodge I was greeted by the sales person Rob Stuebing . He was very helpful I have to say it was a wonderful experience, he was very accommodating to my questions and my budget ... Robbie definitely went above and beyond for me ... Thank you for your great customer service...

Stephen Mcfadden

Rob Stuebing is the best salesman around! Go see him you won't regret it! I've bought my last 2 vehicles off him. I strongly recommend him!

Chris Kim

This dealership allows their salespeople and finance managers to tack on thousands of dollars of bogus fees on their used vehicles. My wife had bought used car from them and was oblivious to this until I went through the purchase agreement myself. My wife (this was before we married) traded in a used Toyota and they "gave" her a $500 trade-in value but then turned around and charged her $3000 in bogus fees and a $500 admin fee. She was charged a $500 globali secure ride fee (???) and $2500 SERVICE FEE (for a used car on their lot, shouldn't this be built into the cost of the car?!?!?). If you like throwing your money in the trash then you should come here instead

Corey Anderson

Great experience, kind staff, appointment was scheduled for the day I needed and job was completed on time. Nothing to be said from me in the way of dissatisfaction from work quality or any negativity from customer service. Thank you Southside Dodge!

bobbi Lee

They diagnosed very quickly what several other mechanics were unable to diagnose. Wonderful mechanic, and more than outstanding customer service as well! You guys went above and beyond to try to help me, including with the warranty company!!!!! Thank you so much! Your staff are incredible!!!

Chelsey Wright

Jon was quick and prompt to get what I needed when I didn't even know if I was going to buy anything. Finance department was great. Got the term and payments that I wanted. When I had an issue it was promptly dealt with.

Justin Grall

Had my heater core and coolant reservoir replaced under warranty. Which also entailed a coolant flush. South side dodge delivered my truck to our home which I was grateful for. But when I drove it to work the next morning my truck said it was low on coolant. I work out of my truck so if I don’t have my truck I don’t work, so I had called in to mention I was really low on coolant and maybe they could drop a jug off for me. They had told me to just pop by and they would top it up. I don’t get into red deer till 6:00pm after work so I couldn’t make it in for quite some time. Eventually they had dropped a jug off at my house which was very nice of them and I do appreciate that. Today I added some to my reservoir, I added 3/4 of the jug!! It was that low. I can’t believe they would send a vehicle out like that. Oh and to top it off, my remote start system now doesn’t work. (Aftermarket)????

Carlos Robinson

I had originally checked with a couple of different dealerships 4 quotes on potential service. All of them were roughly the same although southside's ShopRite was a little lower than others. But what I liked was at their staff wasn't immediately dismissive when I was asking questions about warranty. Not only did they give the impression that they could and would help, but they delivered. Very happy with my experience with their service department, but in addition to that while I was speaking to the sales department about the possibility of rolling into a new vehicle, I fell today answer my questions honestly and we're on the same page and we're not pressuring me into anything. I not only am very pleased with their service department, but their sales department is who I will be going to when it's time for a new vehicle.

Clinton Lajeunesse

Easy going experience, good communication anything the sales person didn't know the manager was there with answers. The sales person was not pushy and took the time to look at several vehicles with me before I came to a final desicion. I needed a few things added to the truck which were not originally in the pricing and they added no problem no extra cost on my end. The particular vehicle I picked up had a lift installed and the manager from 4 wheel was able to explain any potential warranty issues and how it would be covered. I did not have to wait to pick up the truck I drove it off the lot the same day. All and all a great experience. Thanks to Southside Dodge I would recommend them to anyone looking to purchase a vehicle.

Lane Forsythe

Do not take your vehicle here for service. Absolutely terrible service centre! The people who work here have no customer service skills at all. Brought my truck here trying to get my back window replaced when it malfunctioned and shattered itself all over my dogs in the back seat. Took pictures of it when it happened and texted them to someone at the service department and was told they would talk to Chrysler warranty about it. That was it. No phone call back or anything, nothing at all. That's the consideration they give when something completely unsafe happens with my vehicle. Thanks for all the help and wasting my time. Not to mention, I've heard from so many people about how bad the service centre here is. And I totally agree. Take your vehicle anywhere else.

Nicole Kamps

We just purchased our first vehicle through Southside and highly recommend them. We had a great experience with Darren G. and appreciated his professional, patient and easy to deal with expertise. We also had the pleasure of dealing with the very relaxed, personable Elissa in finance. We will be recommending Southside to friends. Thanks!

Eric Kowalchuk

I have been bringing my truck there for servicing for 10 years and have always had fast and friendly service. I highly recommend bringing your vehicle to them.

Amanda Edmundson

A manufactory deffect at 38000klm caused needing new tires which they would not cover And when asked was told " just be happy we did the alignment " will not be returning to southside for anything.

Stephanie George

Dealing with Southside Dodge was a great experience! Especially for buying my first car. Everyone is so personable and helpful. Bud was amazing to deal with. He went above and beyond and found me a vehicle I absolutely love! I would highly recommend Southside Dodge to anyone looking to purchase a vehicle!

Sheldon Michel

We had a very pleasant buying experience purchasing our "new to us" Jeep. From the initial visit right up to the delivery, we felt no pressure from our sales rep, Shaun, or the finance team. 10/10 I'll be back to see him for our next vehicle.

Mike Olver

Spent a few hours here yesterday with my son trading in his 2018 Jeep on a new to him 2020 Dodge Ram Truck... I just wandered but we never felt pushed to do anything and the sales team and finance team were awesome to deal with.. Definitely recommend Southside Dodge...

Ron Wagener

I brought in our Ram 3500 to address problems with the radio. Kim set up the appointment and Allyssa looked after me. My problem was fixed and it didn’t cost me a cent. Thanks ladies, you made our day.

Amber Bennefield

I bought a Dodge Journey from Southside, and couldn’t be happier. John Stewart went above and beyond for me to purchase this vehicle. Lee Marshall and Kyle Merrill also helped make this experience wonderful. Thank you all for the hospitality and making a lifetime customer!

Viacheslav Serdiukov

Very unprofessional and scam ish organization. Post non existing cars to bring your attention (like most big dealership do) however this guys went even further, they confirm that the car is actually available and tell you it’s been sold just a fraction before you’re appointment. In my cast the car was magically sold overnight lol. I know everyone needs to make money but show some class, you’re a dodge dealer.

krystal cymbalisty

Staff was very nice & made sure i was comfy & taken care if wgile my vehicle was serviced. The only thing i have to complain about is that my invoice had a note on the bottom stating that i HAD to have my tires retorqued in the next 50- 100 km., when they never did anything to nor did they remove my tires for the service they performed. Or at least they better not have

Mario

Had a service done a couple days for oil leak issue, and I brought my vehicle to Southside jeep and was greeted by Joy the assistant service manager, she was friendly and the service i received was fantastic they fix an issue from another dealership. Definitely would recommend as they went above and beyond thank you for the wonderful service

Hailey Essex

Great service! Great advisors! Always get my vehicle fixed the first time. My favourite place to bring my jeeps for warranty work!

Nikki Whitehead

Can't say enough good things about the entire service team , especially Allie who has been so kind and helpful . They are always quick to get my vehicle in, and return it in excellent condition, they always call to give me updates if things take longer than expected. I have been going here exclusively for the past couple years and every experience has been a good one.

Gail Bowman

I just want to say a big thank you to Peter and Rob for their excellent care and assistance. And thank you to the rest of the Southside staff who were always pleasant and helpful. Everything worked out great and l am very happy. And l now have a good reliable vehicle to enjoy summer and road trips. Have a great summer everyone!

Dennis Twaddle

I was looking to trade my older JK in. Went in and spoke with Robbie Stubbing. I explained what I was kinda looking for, he gave me a few different options to look at. After test driving a few different ones I found the truck. After that, they made the whole process super easy and enjoyable. I highly recommend them for any of your needs. Thanks again guys. Great service! Dennis

Andrew Fald

exceptional service! Robert and Peter made sure I was well taken care of. Hands down best dealership I've dealt with when buying a vehicle! No pressure or hassles and overall great experience! Both Robert and Peter got me into the vehicle I wanted and that wouldn't break my bank! keep up the good work guys!

Jenn Patenaude

Just finished buying a jeep from Shaun. Was a wonderful experience got treated so awesome. He is so kind a great person to deal with he will take care of you! Such a wonderful dealership cant wait to upgrade again.

Dan Thomson

Darren our sales guys treated us so well im very happy with our new 2017 Ram. We shopped around over the past few months and felt the best with Southside! Will definitely recommend! Kyle our finance guy was also great and suuuuper easy to work with!

Rod Gathercole

As always treated with great service.Called with Rear bearing issues and repaired right away.Been good with this vehicle on any service needed will continue to use Southside.Thanks again to Brodie.

Chris Tasa

Great service So Glad we bought our 2021 Gladiator From Southside. We also Have a 2019 Wrangler we bought from Gary Moe Jeep . Southside has stepped up and Is dealing with warranty issues on the wrangler that Gary Moe refuses to Deal with. Thanks again Southside Team for being a reputable company unlike Gary Moe Jeep Chrysler.

James Henderson

Went in to fix a leaking transmission line and everything was handled excellently. The staff here were very professional and took care of me quickly the problem was solved quickly. Very happy with my first experience with them. Recommend going here. Their service department is excellent.

Delene May

Joy provided me with the "wow" experience! I felt appreciated as a client and for my business. I would strongly recommend to my family and friends! I had the pleasure to deal with Ally today from the Service Dept, it was such a great experience. These folks provide a wow experience at evey interaction. The team at Southside Dodge has the right DNA for customer service.

F M

We had a great experience with Southside. Originally we had gone in looking for a Kia Sorento but when it didnt fit our budget, Ron and the other staff were more than helpful finding us a vehicle that fit our needs. We had our two kids with us and the staff made sure to keep them occupied while we filled out the paperwork. They were quick on making sure we were able to leave the lot that day with the vehicle insured and registered. Super friendly and quick acting service from everyone we spoke with! Very happy with our new vehicle! Would recommend to anyone!

Kari Lindholm

Had a piece of mind inspection because my warranty was about to expire. Joy went over what was needed and repairs were done efficiently and I went over to the sales department as was able to meet with Kyle and buy extended warranty for a fair price. Trust me if your warranty is expiring know the date and have the inspection done it will save you costly expenses later!!

David Fedorkiw

Bought a vehicle from Rahul and he was helpful without being too pushy. Overall satisfied with the transaction.

Josh

Shaun Jardine took care of me when I came in to look for a new truck. He took me through a bunch of options and helped me find the best fit for me. Elissa took care of all my financing options. At the end of the day I found exactly what I wanted. I would recommend anyone in the market come talk to Shaun and go for a test drive

chris thurrott

The sales team is amazing here at Southside Dodge Chrysler Jeep Ram, my sister had purchased a new Jeep from Robert and she recommended I call to inquire. Little did I know I would be driving home a 2014 VW Jetta at a pretty decent price for what was offered. I HIGHLY recommend you come down to this Red deer dealership and meet these great people, Robert and Peter will make you feel at home like they did for me.

Peter Blood

Was looking for a pre-owned vehicle and had a price range I wanted to stick to. Pulled up in the lot and started looking and Salesman Darren Gunderson came over, we spoke about what I was looking for and showed me a couple of vehicles. I liked one of the vehicles and we went for a test drive, when we returned we discussed details etc. there was absolutely no sales pressure from Darren, he answered all my questions with no hesitation, I hate buying a vehicle and was dreading the prospect of the typical high pressure salesman, I have to say a huge thank you to Darren as he is the total opposite of what you expect. I enjoyed the process and would highly recommend Darren. If like Me you don’t relish the prospect of purchasing a vehicle I would strongly suggest you talk to Darren you will not be disappointed. I did purchase a vehicle and am happy with both Darren and the dealership.

Ryan Mackay

Friendly staff, easy process. Edit: I've had to downgrade my rating as I've had continuous problems with the vehicle I bought from Southside. 2 weeks after I purchased the battery died, chalked this up as general issues that are to be expected. 90 days after purchase I've had to replace both front control arms due to extremely excessive play. Considering there was a "safety checklist" Southside put the vehicle through before purchasing, this is quite disappointing. I will be reluctant to buying here again due to the quality of the vehicle sold to me.

Graham Smith

Big shout out to Sharon at the service desk and all the mechanics in the back. The long cold month of February played havoc on a lot of vehicles, but no matter how busy the shop was Sharon went above and beyond to help me out. Although she never made any promises to get my truck in, somehow she always managed to make it happen and the mechanics worked through the issues to fix the problems. I truly appreciated the customer service. Special thanks to Jim Bakker who understands the meaning of loyalty and is always there to help his customers. Thanks Southside, keep up the great work!

Krystle H

We are very pleased with our experience at Southside. John and Elissa were both a pleasure to deal with and they were very informative and accommodating. We didn't feel any pressure to commit but we were well informed of all of our options. We highly recommend John Stewart and the team at Southside Dodge Chrysler Jeep!

Shane Grove

We were interested in purchasing a car from them and wanted to pay cash. The sales manager, Matt, told us that if we wanted to pay cash the sticker price would go up $1000, that was the only way they would make a profit off the car. They wanted us to finance and we were told that we would have to carry a balance for minimum of 6 months. Matt stated that they make their money through finical institutions paying them to get people to finance! Not willing to negotiate, not wiling to deal. If I could give them 0 stars In would.

Samson Hamm

Got my ignition drilled out and a new one put it $750 seemed kinda pricy but overall very good staff present to deal with, and got right after the project.

Brian Slaunwhite

Service advisor Allie was very polite and kept us informed of jobs being done. She was able to get us fit in to get our vehicles an out of province inspection. We got one done in the morning and the other done in the afternoon. Plus Southside dodge was the cheapest price we could find.

Niskah Earl

Twice had my Dodge Journey here for repairs. (once warranty, once non-warranty). What can I say? Absolutely incredible team!! Although dealings were in Service Department only, will recommend South Side to everyone! Every person in Service Department was fantastic to deal with! (they had to put up with my other half ~ they deserve an award!). I only wish I had purchased my vehicle from them. Next vehicle purchase will undoubtedly be from South Side. Thank you for the amazing service!

Murray Aksenchuk

Friendly people, good service. They took the time to answer all our questions and provide all the details we needed/wanted to know, allowing us to be confident in our used vehicle purchase.

Gary Spenst

Excellent service provided! They fit my truck in on a last minute request. Staff was knowledgeable and friendly. The work came in lower than quoted! They also had an excellent shuttle service while my truck was in the shop. They found another issues on my truck while it was there and my warranty was just a few Km over, but they fixed that issue as well, free of charge!! Thanks for the excellent service!

Don R

Not worth the time nor star. This would have been my 6th vehicle between referrals and personal buy in last 10 years. Between the salesman Steve not enabling a test drive due to "unsure of how much will be financed" to finance mgr Colton's uncertain practice of financing practice. This was a 2 week ordeal with lack of return phone calls. This place has gone downhill and very disappointed with lack of service. Note: within a day I had approval and truck I wanted from competitor dealership with also a very good finance option! This dealership has lost my loyalty and referrals that are now in the process of buying at Go Dodge.

Michelle Spearing

Ron was amazing. He replied quickly to any questions. Supported my decision with a ton of knowledge as I changed my mind a few times. He addresses any issues I had professionally and in a timely manner. Colten was great to deal with in finance as well. He was so knowledgeable and helped me very much through my first time buying a new vehicle.

Tracy

As we headed out on our vacation, we experienced some trouble with our 2009 Dodge Caravan. We were able to make it into Red Deer Southside Dodge Chrysler Jeep & RV Centre. We arrived just as they were opening for the day and Melissa, in the Service center, said they’d try and get to it as soon as they could. We were so impressed as they got our van in (without unhooking our trailer) and were able to diagnose and fix the problem in about an hour. A great big thanks to everyone who helped us get back on the road again. We highly recommend this dealership for their prompt, courteous and professional service. The Newton family

Mike Hogue

Service personnel are always helpful and friendly there isn't any disputing that. I love talking to Sharron and the other gals when I need to. The pricing is steep that's the problem. Things are tough .....all over. My daughters car was brought in because of a brand new bum battery and it cost 250 to charge, test, fail it and replace it. That seems wayyyyy much. She's only a college kid with a job that's COVID hit as well. I could have taken it to a quick lube and they would have done it for half. Which I will do from now on. I only took it here because I was in a pinch and a hurry. This isn't the first, or second time this has happened but hoping it's my last. *Update-Sharon reviewed invoice and credit back. Thank you for your commitment to customers especially young ones that could sure use the help.

Mac Series

I had a fantastic buying experience at southside, Jim Bakker was a phenomenal salesman. The whole team was friendly and I would recommend this dealer to anyone.

Rene Lazo

Great experience loved the service, I would recommend anyone to this dealership. Truck was clean and in good shape. Thanks Rene

Becky Noel

I was brand new to Red Deer, and in my first week, an important part of my vehicle broke. I use this vehicle for work, so it was pretty stressful. I called Southside Dodge and they hooked me up and got me fixed in less than 24 hrs! They have the parts warehouse next door, so they usually have most parts needed. Thank you Southside Dodge for saving me! Sharron in the parts and service department was amazing and gave me her business card, should I need to contact them again.

Shandell Morgan

Jillian was amazing to deal with. We came in looking to trade our grand caravan in on a truck, if we could get the right payments! Instead of the usual sales tactic of showing us the options of trucks, allowing us to test drive and then breaking our hearts by us not being able to afford it, Jillian sat us down and discussed our needs our wants and the max payments. Then went to the manager to discuss options, at which point they came back to us with the keys of a truck we could afford. It was awesome test driving a truck we knew we could get. They then gave us more for our trade-in so we could get side steps, and a trailer brake controller which was perfect. We have always had great service with Southside Dodge and Jillian was the best we will definately be coming back for all our service and vehicle needs and be recommending Jillian to everyone.

Cathy Graham

Great staff they were friendly, quick and efficient. Sheldon the sales representative knew the features of the vehicle and the comparative differences. Thank you!

John Halat

Sales team has always been great to deal with. Recently had a mechanical issue with my new diesel truck. Due to the epidemic going on around the world, parts aren’t as readily available as they once were. The part that I required was two weeks away. They removed the part from a truck on their lot and had me up and running in a day and a half. Now that’s customer service!!

dan dewolfe

Well the staff was nice. I took my dodge journey in for a tire pressure sensor on the drivers side rear wheel. Cost me $135. Thats fine. I drove to the north end of town and just before I parked the two sensors on the passenger side went out. Seems a little weird. Feels like a waste of $135. I'm not throwing any more money at a yellow light on the dash. Honestly I feel like that system should be disabled in all vehicles unless someone asks for it. This is far from the first vehicle I've had issues with tpms

Zane Harvey

Great service, The turbo actuator had failed on my truck and even though the new part was on back order the service department did everything in their power to get me back on the road only a few short days later.

Britt L

This Dealership and the staff there are AMAZING. I cannot say enough good things about my experiences (I have now had 2) From their Sales Managers, to their Sales team to their Finance Manager this team is the best. They are honest and do not take advantage of anyone. They are just good people who truly want the best experience for their clients. 100/10 recommend to anyone looking for a vehicle to deal with these peeps!!!

Jesse Kerik

I was really happy with the service I received ! I love my new ride and would definitely purchase another vehicle from south side dodge!

Qwarth Ween

Great customer service! Everyone worked around my schedule. Definitely will be my first stop when I am in the market for another vehicle.

Marc Nykyforuk

My service associate was fantastic to deal with. She helped me with all my needs and surpassed my expectations. Felt like I was important and not just a customer.

Brad Magee

I dropped my Jeep off there due to a rough starting issue. Joy was great in helping me with it. While the issue is not completely resolved they were very informative about helping me. They were even nice enough to wash it for me!

Doug Burden

Jim was extremely knowledgeable in all aspects of the vehicle, financing options, etc. No pressure and worked to match the best vehicle for my needs.

Damien Hatcher

In regards to my recent purchase of my Ram 3500 at Southside Dodge in Red Deer, I can say that I am nothing but completely satisfied with my purchasing experience. Our sales representative, Landon, was absolutely fantastic! There were no high pressure sales tactics, he listened to what it was we were looking for in a new 3500, and made sure that the transaction went smooth. I’ve bought from many other dealers and salesmen, always having to play the same games, and leaving more disgruntled than happy at most. Southside was the complete opposite, and I can’t recommend them more! It was a laid back atmosphere, with complete transparency when it came to the value of my trade and the deal we reached on my new truck. Anyone in the market for a vehicle should definitely check Southside out! By the by, the whole $10,000.00 monthly draw is a real perk!

trav l

They took very good care of me and my air suspension issues, they got me in the next day and kept my truck inside for two days before doing the work. Good price, they answered all my questions. Then took it back in three days later to repurge the air system..... free of charge.

Matt Poffenroth

Allie was super friendly. Vehicle was repaired quickly. Shuttle was convenient. Shop rate is higher than I'd like, but what can you do?

Rachel Fynn

I looked for a jeep for 5 months before I finally found the right one. Southside was more than accommodating. They were all extremely friendly and provided tons of information. My salesman John was super knowledgeable and made sure I loved what I was purchasing. I dealt with Colton in finance and he was equally amazing. He answered all my questions and was very kind. I would 110% recommend this dealership, and this is coming from someone who went to multiple dealerships searching.

Reagan Holmes

Garth Epp is a fantastic guy to deal with. We told him what we were looking for, what we did and did not want and he found us exactly what we were looking for in a couple different options. He was not pushy for us to spend more money, or get something else, or something with more options. He did not crowd us but was there to answer any questions. We also had purchased a brand new jeep from Go Dodge, who refused to fix problems with it on warranty 2 days after purchase. We called Garth he got us booked in with Joy in service who had it looked at and fixed the next day.

Colby Walker

Sales was very good and helpful over the phone. Things looked good prior to traveling to the dealership from Sherwood Park. Was a little put off by the fact that they involved multiple sales staff for no real reason. Was less then happy with the truck we'd drove down to view and I voiced it. Was told that my trade had been miss valued and I would receive less after I said I didn't feel the truck we had come to look at was as prestine as I was told on the phone. Salesman seemed to know very little about the truck, like why it had a commercial inspection tag on it or what the mystery switch on the dash was. We left less then happy and purchased same model a year newer with less mileage from a dodge dealer in Edmonton for a little less difference. Miraculously my trade was valued about $3500 higher an hour North. Like I said were really good over the phone but sleazy in person. That being said the salesman I had over the phone was a completely different person then the one at the dealership as he was on holidays. No need to sight names reading reviews some give the same sales staff positive and she me negative. To each his own but no I would not recommend dealings at south side Good luck

dennis borsato

Highly recommend. We want to thank Duncan for all his help and advice as we were having vehicle troubles. Super supportive staff and accommodating us on short notice to see us on our way. Offered shuttle service and refreshments while we were waiting. If we have deal with another service centre or want to purchase another vehicle we will definitely drive out of town to Southside Dodge in Red Deer. Thank you.

josh topilko

I have dealt with other Dodge dealerships in the past and this one was much more friendly and overall better experience. Thank you to Gerald and Colten,I will definitely buy another truck from you guys again.

Joe Zsombor

I just recently purchased a used 2018 Ram from John Stewart and everything went off without a hitch. I traded in my 2015 and got virtually the truck I wanted even though the used market is extremely thin right now. 5 stars to Southside and my continuing business with them in the future.

Danielle Paige

We recently just bought our 3rd vehicle at Southside! Rob has been our salesman every single time and we absolutely would not use anyone else. Rob is always accommodating, polite, and friendly. He not only is great to deal with, but amazing with our daughter when we bring her in - she is always happy to go see Rob! He is fast at answering any text message I send him, calling me back right away if he is busy when I call and will go out of his way to help us out when we need it. We couldn't ask for a better person to deal with when purchasing a vehicle. Thank you Rob - I know that I am not always the easiest person to deal with! =) We used Elissa this time around and she was amazing (The first two vehicles we used Nancy and she is equally as amazing) She sat down with Chris and I and explained everything, answered all of my questions (and I had tons of questions). She was pretty awesome to deal with! The paperwork was done right and fast! Thank you for putting up with me as well Elissa - as I said above, I know I am not always the easiest person to deal with when I have 101 questions. We will continue to use Southside and Rob to purchase any vehicle in the future! =)

Curtis M

June 2019 Had brought my Jeep Cherokee in because of a rubbing/pulling feeling when turning. I took a mechanic for a ride and he also felt the problem. The following morning I got a call saying that they could not find anything wrong, so I go back up and take another tech for a ride and showed him how the problem is still there. Then they tell me there is some recall for the Jeep, they change out the driver’s front side cv axle (i believe this is major work for something with less than 30,000km) and tell me they have to wait for the passenger side one to be ordered, might have to wait until august for it to arrive and did a horrible job of explaining what the recall was for. Mid July 2019 take Jeep back in to get the passenger side axle installed. Go pick up my Jeep and was told that yes, it is all fixed and they could not hear any problem. First of all, it was something that you felt and heard; needless to say the problem is still there. I have now taken the Jeep to Go Dodge where I bought it from (they acknowledge there is still the same issue) and I will see if they can do better. I will never deal with South side again or possibly buy another Chrysler product. Terrible service and lack of caring or compassion shown by the service manager or whatever position she is. Save yourself a headache go somewhere else or even better buy a Ford or Chevy.

Colin Sanders

Went in to trade my truck, thinking that I wouldn't get a great offer, but the guys at Southside really surprised me. Gave me top dollar and worked out a really good deal on my new truck that they had to get in from Manitoba! They worked hard to accommodate my needs, which is very hard when supply of trucks are short. Couldn't be happier.

jim price

Bought a used truck a couple of days ago and had an issue with the block heater, problem dealt with quickly and with no hassle VERY IMPRESSED. Shaun Jardine was a pleasure to deal with and i'm very pleased with the experience. Impressed with Southside and will use them for oil changes and service

Ryan Stromberg

Very good service experience. Very friendly front end staff and promt service. I called in to get a key fob programmed and they where able to get it done right away for a reasonable price. They informed me of pending recalls for my veihcle and put parts aside for the work.

K 8

My sales experience was exceptionally good. All the people I met there was nice and professional, it was a pleasant experience for me and my wife to be there. We bought the right truck and Garth E. was really helpful on this. He is a good guy and it comes across in his dealings. Knowledgeable on the vehicle. I do not feel he is trying to out maneuver me. He did good and straightforward job. Andrew R. was very helpful and knowledgeable too in Garth's absence. I accomplished what I needed with the truck deal. Thank you.

Mike Lodewyk

Rob Steubing is awesome to deal with, Peter Ruppert is excellent as well. Bought a 2021 Wrangler thru them, and couldn’t be happier. Highly recommend.

Lynn Muir

they were very rude and didn't want to honor our free oil change. I will be going to go dodge or any other place from now on. not the first time they have been very rude

Brad Scheidl

Fantastic service from the sales team with great attention to detail. Have bought from Southside in the past and it made me come right back. I was not disappointed for the second go around either. Great experience and I highly recommend!

Jason Koster

Wife and I walked in, knew what we wanted and Shawn got us an even better deal than we were expecting. We were in our new vehicle the next day after the easiest car buying experience we’ve ever had. 5 stars for sure.

Steven Vines

Thanks to Allie ( service writer ) and Ken ( technician ) for there great service. My vehicle was repaired and on the road super fast !! Thank god for the “ Gold Plan “. Thanks again !! Steve .

Jocelyn Halvorsen

The service department has been very good to me and my Durango. Great up front advisors.

Janice Neumeier

Had a great experience buying my Jeep Compass from Southside Dodge! They had exactly what I was looking for! A big thank you to my salesman, Jim, for his friendly service! ????

John Tara Morin

Hi, my name is Johnathan Morin. I have worked under the teachings of Brodie Anderson's(Service Manager) father Bruce Anderson as a service adviser. Shout out to Bruce! I had a bad sales experience after being a customer with Southside for 5-6 years. Well Ali in service really made a great rebound for Southside! That changed my view on things. Thanks for everything you did on my white 2019 1500Classic. Talk to Alicia for more information on my experience with Southside. Thanks again for everything. Johnathan Morin

Stuey Kohn

Very friendly, service is fairly quick and the feed back from the advisors is explanatory and informative. Shop rate if fair. For the service provided

Jeff Milley

Southside went above and beyond again...Went for an oil change yesterday that went very smooth. They noticed that my wife's 2018 Jeep Wrangler was leaking coolant from the rad. They scheduled an appointment for today April 8th. They sent someone to my office to pick up the Jeep this morning and a few hours later they dropped the Jeep back at my office all fixed. A huge shout out to Southside's Service department. Thanks everyone.

Rachelle Robinson

We have now bought 2 vehicles from here. The first sale went well and was smooth, low pressure style sales - so we decided, upon wanting a second vehicle, to travel the almost 2 hours to southside in red deer to see Ron again! He found me the vehicle I wanted even when hunting for specific vehicles is a bit tougher in these times. He had it delivered and ready to go in a timely manner. Will always recommend Ron at southside in red deer !

Valerie Bjornstad

5 star service from my salesman, Bud. He knew everything about all the electronics and gadgets in my new prize! From the first time I spoke to him on the phone, his pleasant voice and ability to accommodate me at my convenience put me at ease and I looked forward to the test drive! As a woman buying a car on her own, he understood my concerns about safety and requirements I had for a new to me car. I had an exceptional experience and highly recommend him as a Salesman! My finance guy, John worked wonders for the numbers I needed! The receptionist was friendly with a great smile and helpful attitude! And the people who cleaned my car were amazing!! I had spoken first to Wayne Whiteside who put me in touch with my wonderful salesman! Thank you Wayne! I am the proud owner of a Chrysler 200 car that I can now safely pass others on the highway in! I can travel with my grands in a safe, great gas mileage and great new friends at the dealership!

david carlile

Had to get a new radio installed in my Jeep Compass. Wasn't cheap but the service was top notch. They picked up and returned my vehicle to me at my work. Saved me time and a lot of hassle.

Shivonne Vienneau

Thank you to the amazing service staff today! The Shop Forman (I am so sorry I didn't catch your name, I am sure it started with a D, Darren or Darryl maybe?) was super nice and extremely helpful! I brought my truck in sounding like an old farm truck and he was able to quickly diagnose the issue and was even willing to contact the company who did the work to get my truck fixed today! All of the rest of the service staff were extremely friendly! I normally dread bring my truck in for any issues or service work but this was such a positive experience! Thank you so much!! I truly appreciate your help today and getting me back on the road quickly!

Terry Wood

I took my truck in for an oil change and tire rotation. They were very efficient and I was able to get back on the road in a short time. Thanks for the great work.

Ivan Cortez

First I would like to give a big thank you to Wayne, Jim and Kyle for the excellent customer service they provided to me on the purchase of my new truck. I bought a truck from them 3 years ago with good service, and now 3 years later I went back and received excellent service. They were easy to deal with and and very helpful never tried to push me into something I didn't want, they went above and beyond my expectations. Highly recommend them. Only place I will buy my vehicles from. Don't waste your time going anywhere else.

Debbie Tasa

Thank You so much, Matt Oszust, Wayne Whiteside, Elissa Mudry, Jim Bakker, Steve Fullarton and all the rest of Your great staff at Southside Dodge Chrysler. You all made it all possible to have one of the easiest new Vehicle purchases I have ever had. I appreciate Your honesty in all aspects of my New 2021 Jeep Wrangler Unlimited Rubicon. It was a pleasure to do business with You and I will be sure to come back in the future for further purchases. Thank You Again Debbie Tasa

Andrew Myshak

They do a oil change on our vehicle and they install the air filter backwards causing dirt and debris to get Into the MAF sensor causing the vehicle to shake on start up and randomly shut off we bring it to the attention of the service manager and get a response of "I'm not dealing with it" leaving us with a 1000.00 dollar bill that they should be paying for. Response to owner: it doesn't matter if was an employee or not. The fact that your not going to rectify your mistakes just goes to show what kind of business you guys are running

Ruth MacTavish

Been going to Go Dodge on gasoline alley since I bought my truck. Have to get oil changes and tire rotations done as per warranty. Horrible service!!! Was told that if I needed a loaner during service I would be provided one. I call and make an appointment usually at 9am. It takes anywhere from 3 - 4 hrs. No loaner vehicle. So I either sit there or get a ride back to the 98 units I manage as I am constantly busy with viewings at 5 different locations, move in's and outs, going to do bank deposits, going to the office and dealing with tenants maintainence concerns. All on foot!!! Back and forth. Decided to go to South Dodge and they were amazing!!!! Had me in and out within 1-1/2 hrs Staff was excellent. All polite and had smiles. Will definitely be using their services from now on. Thanks ???? So happy ????

Christina

Bud and Colton were so great to work with! We weren't looking forward to the vehicle buying process and the dreaded salesman tactics but Southside was a completely different experience. There was absolutely no pressure, we laughed and had fun, they had so much inventory to pick from, answered all of our questions, even gave us some buying and financing tips, found us a great interest rate, got everything done super fast and we drove a beautiful vehicle home the same day. Plus their monthly draw for $10,000 just adds even more sweetness to the deal. I will definitely go back for my next purchase and send my friends and family their way.

Tina Miskey

I have been going to Southside Dodge for years with my jeeps and they have always been fair, great to deal with and I have never had issues with them.

Anthony Pulleyblank

Was a solid experience Southside was good about getting back to me with a quote they where able to get the parts in fast and get the work done in a few hours there service department was great to deal

Angela Blackmore

We had a great experience with Shaun as our salesman. He was extremely informative and patient with us as we decided which truck to purchase. We would recommend him to ANYONE!

Sonja Logan

Lowest price hands down, and I called a huge number of dealers in the province. I told Sheldon my budget and he and finance worked hard to find what I wanted in the parameters I gave them. Love my new vehicle! Thank you.

Enrico De Leon

The team of Dodge south side especially Sheldon and Colton were exceptional! They worked hard to help us in finding and giving us best deals! Plus they’re fast and precise! Thank you! Looking forward for more business with the team!

mitch lesage

This was the 3rd vehicle purchased here and at this point would not want deal with anyone else. All staff were friendly and knowledgeable. Also this was the 3rd time working with Rob stuebing his knowledge on all the vehicles is very impressive. Never not once did I ever feel pressured in making any kind of decisions which is a relief when buying a vehicle. I would not hesitate to recommend Rob or South side as a place to bring your business. Thanks for everything you do.

Tracey Spotswood

My experience was great. Robert was professional, knowledgeable and kind. Thank you making my purchase stress free.

R Elmhurst

I had just left from another dealership in Red Deer very frustrated as the salesman was not listening to what I had wanted for a vehicle and the price range I needed to be in, they were very pushy and we're trying to sell me a vehicle way over my budget and without features I was asking for. My friend suggested we stop by Southside Dodge to have a look around. The staff at Southside Dodge were all very friendly. The sales showed me some vehicles in my budget with the features I wanted without trying to make me get to buy the most expensive one on the lot. They walked me through my options and answered all of the questions I had. I will be recommending them to others!

Gerald Janeczko

Update... appreciate effort by Rahul to reach me and follow up, however end result was no resolution and so no change in my dissapointment for lack of support by dealership on this well known issue with Dodge trucks, and a consistent annual repeated challenge over the time I have owned it. Update... received response, was told to email to a provided email address, but I get bounceback email that says I was Blocked from emailing the email I was provided. Dodge truck, air suspension system failed when extreme cold weather occurred, took in to dealer be fixed. Have had vehicle over 4 winters, same system fails each winter in cold weather, so I keep going back to this location for it to be fixed. Positive... Kim in Service was great, friendly, helpful, good with explanations, timely with efforts, good customer service. Disappointment... well known issue, system fails each winter in same conditions, fixed multiple times before during my ownership, yet I paid for this fix out of my own pocket. Have worked as a Territory Parts/Service Manager for a different well known international company, and this would not have happened in that world. Thank you very much Kim, but I will now question why I should come back to this location for future such fixes.

Candice Bell

My second time purchasing from south side and it won’t be my last. Darren was a great salesman got me exactly what I wanted and Peter was so great to deal with in finance. Very happy with my new van and happy with the price.

Chance Church

I’ve had dealings with south side for years, service has always been good I cannot take that away. The best part about going there in my experiences was personal, I went with friends to buy new and used vehicles from one man specifically Shaun Jardine. The man is a great salesman! He develops a relationship with the customer, to a point he becomes a friend. I go there for service and spend time visiting with him when I’m not even there for that. He follows up and is honest about the product he sells and puts that specific person into the right match. I recently learned that he is no longer there, and wasn’t by his choice. That’s unfortunate and the dealership I’m sure will suffer, I know I’m not happy about this also know I’m not gonna be the only south side customer not pleased...

Anne Austin

My visit to Southside was very pleasant. I just previously had gone to another dealership where they had a sale and had spent 3 hrs ending up with nothing and being very frustrated. I have purchased from Southside before and should have returned to begin with for my current vehicle search. Salesman was awesome, he found a suitable vehicle within minutes. Finance guy Kyle was excellent, he dealt with our applications professionally and even though it was after closing, he didn't rush to get us out so he could go home. I would definitely refer someone to come here.

Stacey King

Booking was easy and quick! After the initial assessment of my daughter’s Jeep they went through what was required for the vehicle. Allie was a pleasure to deal with.

Misc.

Not even worth one star. DO NOT GO HERE. Service team is not trust worthy and will scam you. All they want is your money and do not care about your vehicle at all. Brought my vehicle in perfect running condition and they brought it back to me with engine light on and more problems I have EVER had with this vehicle and will NOT fix it. Then on top of it all they are VERY rude and do NOT want to help. They should be shut down for the kind of service they give to people. I WOULD NOT RECCOMMEND THIS PLACE TO ANYONE IT IS AWFUL! I would recommend everyone to take there business else where.