Reviews of Wood Wheaton Supercentre - Chevrolet • Cadillac • Buick • GMC (Car Concessionaire)

Kimberlydawn White

Always a pleasure great staff very friendly and so helpful ❤ this place

J Nin

Thank you Art and Cyril for the great first time buyer experience!

Annie S. Ferguson

All around good place... I was taken care of and very friendly

Reah Tapiru

It was a great experience dealing with all of them especially the one who assisted us, Art Alido and John and the lady from Hub. They went the extra mile, they even stayed after their hours just to accommodate us.

Syntext70

Sales people were friendly not high pressure. Love my equinox!!

Ginette Storey

We were able to drive the car we liked. We were able to apply all the accessories we wanted. Everything was prepared and made ready for us to drive away.

Ben McGhee

Quality service from the parts department

Jon Lafontaine

I had a great purchase experience with Lonnie and Cyrl. They helped me find a truck that had everything I was looking for and made the purchase fast and simple.

Neil Yakuza

What can I say, " No Hassles, No Gimmicks". I went in to see about financing a 2010 Nissan Xterra they had on the lot. My salesman was Bill Thompson. Bill was very helpful and went through what the vehicle had to offer, and went on a test drive with us first, and then I went on my own for a test drive. Upon returning Bill filled out the necessary paper work. I was going to ask for a bottom line price, but I did not have to ask, Bill came in with the lowest figure the dealer could offer. I was really happy about the new price. Next was financing here is where Harry Johal was very helpful. Harry found me three lenders and was able to choose the best option for my financing needs. This dealership gets a Five star rating from me for ease, and convenience to deal with. Bill, and Harry get a ten rating for exceptional customer service! Thanks guys for your help! Neil Ferrier

Jenna C.

I recently purchased a Jeep renegade from our wood wheaton and I have never had such a great service. They were incredibly nice, got my payments the price I was comfortable with and added in a free oil change. He got me the car Ive always dreamed of and I still couldnt be more happy with it. I was working with Ron but thenother people seemed very awesome also. Thanks guys!

T Clark

Very good knowledgeable people who know their stuff. Real professionals!

Laurie Rai

The customer service today was amazing!!

Mama Kukunka

parts department has very poor service. typical dealership... only staff, family and friends post positive reviews...

Rovin

Great service for affordable price

matthew st pierre

lonnie and mark were amazing, super helpful and was overall just an amazing experience, got the truck i wanted at a wicked price that couldnt be beat, and both were honest and didnt try to pull any fast ones like i had experienced with other dealerships. great experience

Susan Los

Service was good in the Quicklube but never got a print out of the inspection. Had to call and get it emailed to me. Other than that hiccup....it was good. Everyone was friendly.

Delta Sierra

Giving Wood Wheaton 3 stars, first of all I would like to thank some good individuals working here for going outta their way helping me with secondary wheels as I come in from out of Prince George for day maintenances, reason for 3 stars is...first when I spent some good money putting my brand new truck together I requested my Bfgoodrich KO2 white walls on the outside, they were inside, second when I was signing papers and warranties I paid for a Platinum Protection Package and when my 2 years was up I brought it in for inspection I was told they didn’t put on a undercoat or install a module, then a week later I was looking in the engine and I find a screwdriver sitting there, luckily I seen it or it could’ve did some damages in the engine while I was driving, thinking im leveraging in a different Chevrolet dealership in my next vehicle

Allison Stedeford

My boyfriend had left his chevy truck with wood wheaton to do a simple alignment. Huge mistake. In the box of the truck was my boyfriends job box, full of expensive tools. I had assured my boyfriend that his tools would be alright as the dealership lot is monitored by cameras. Another huge mistake. We get a phone call on Thursday morning by the RCMP stating that our truck's job box has been broken into and all the tools are stolen. Coincidentally the cameras where they parked our vehicle are not working. The job box had NO force of entry, the locks are also missing to the job box as well as the spare key left on the key ring for the truck. The truck had been backed into a spot with its tailgate facing superstore, so who ever did the deed backed their own vehicle up to ours and stole our tools, using a key we suspect. Also, we find out that the truck is dead and not starting . They tried to tell us that it is not the battery but something more serious is wrong with the truck. This is completely absurd as the truck has been running like a dream up until its stay at Wood Wheaton. Wood wheaton has no explanation or empathy towards us, which is awful customer assurance and service. Think twice about handing your keys over to Wood Wheaton Chevy as your vehicle is not totally safe in their care. I have heard from other customers similar stories of things going missing from their vehicles while in their care. he RCMP told us we don't have a case since the locks are missing. Sounds like whoever was behind this knew exactly what they were doing.

Marion Erickson

Once in a while their phone lines fill right up

Connie Davis

The sales rep was awesome and the team was nice. They took good care of me as I parted with my old car and started a new journey.

Lorin Schwenning

I am super impressed with Wood Wheaton's, the sales staff very accommodating and well versed in everything Chevrolet or GMC. They listen to what you are looking for and do their best to make it work, they will give you a great trade in value for your old vehicle as well. Wood Wheaton's will definitely make you a Chevrolet or GMC fan.

Maria Sabado

Good staff,knowledgeable for the encore Gx that I bought.Art Cornejo Jr and to the finance Jasmine Chanel for helping purchase this vehicle.Always friendly and the managers too! Thank you wood Wheaton

Harry Perry

Art was great. We had a lot of back and forth and I was carrying quotes to him from all dealerships in town and they did a good job at matching or beating other dealers prices. Got a spray in bed liner done within the week and it looks to be good quality.

J T

Service department are thieves. Could probably use more training, cause seems like your department doesn't have a clue

Rob Duck

I had the pleasure of dealing with Ron St.Clair as my salesman. He is an example of an exceptional salesman. I felt we were working together, rather than the pressured, haggle experienced at some other dealers. I was satisfied with the valuation on my trade. And, we reached a deal quickly, and painlessly. My financier, Cyril Fowlie, was equally friendly, welcoming and efficient. Overall, I felt respected, welcome, and that the staff valued me as a customer. I would rate my experience 6 out of 5 if I could! Also, thank you to Mel, in service, for allowing me to transfer my stuff from the old truck, to the new, in the nice, warm service writers area. She even grabbed me some cardboard boxes to help out!

Gord Sterritt

Wood Wheaton bent over backwards on the sale of the vehicle. However, has never followed up and won't honour their sales warranty on the vehicle. A brake caliber came apart within a month of owning the vehicle, diagnosed from the lift kit install, the headlights were pointed at the ground the night we drove it home and now after a diagnosis from another dealership, the lift kit (that has warranty) has caused the rear axle to track sideways. The sales team never informed us that we were to bring the vehicle back for a re-torque (they did inform us that it was warrantied) nor when we did bring the vehicle back for a first service did Wood Wheaton even mention the need for a re-torque on their dealership installed lift kit. Their answer...."its not our problem". Would never purchase a vehicle from them again. Go to Sullivan's or Murray!

Ross Vanosch

We bought a used truck from Ryan Cunningham in August of 2017. He was very pleasant to deal with and did not pressure us into our purchase. Between he and Harry Johal in Finance, they worked to keep the truck within our budget with the addition of accessories we wanted. They both made the process easy; they cared about making sure they understood our needs and explained everything clearly. My wife and I would definitely buy another vehicle from Wood Wheaton in the future.

Rachelle Delorey

Lonnie and Cyrille were awesome , very professionals and helpful. Thank you

Sue Sadler

Always helpful parts department staff. Can find anything for older Chevy's

Angelea Tobin

This was by far the best experience we've ever had buying a vehicle. The staff is so friendly, they treated our daughter like a princess the whole time. Our sales person Elisa was absolutely incredible! She went above and beyond to make sure we got exactly what we wanted! We couldn't ask for better. Thank you Wood Wheaton!

Sage Sampson

Scott and Harry helped me tremendously! Really great people, and dealership! Made my family and I feel at home, and very comfortable through the entire process. Highly recommend!

That Guy

Feel comfortable going there knowing everyone is helping the best they can!

Tracy Anatole

My Salesman, Art, listened well and ultimately everything from the selection to the financing went smoothly and was very timely. Excellent customer service from Art and John.

Lauren Haythorne

Ryan was very helpful, went through everything we should know when my husband and I went in to get our first vehicle. We didn’t feel pressured to buy anything and we’re happy with the detail and service provided. Ryan was sure to go through everything we should know including some things we didn’t even know we needed to know. Levi was also very helpful with the financing and seemed to really have our best interest at heart. He also helped us with insurance which was a nice surprise. Both ryan and Levi came in on their day of to finish up with us and make sure we had everything we needed. We can’t wait to get our second vehicle and will be dealing with these guys in the future for sure.

B G

Fantastic service! The sales person was incredible and answered all my questions! He was kind, courteous and even delivered my car to me. The fianace department was great too. Easy and fast getting my loan in place. I highly recommend going to Wood Wheaton to get a new ride!

Diya Lynne

Quick and excellent service. Art managed to find us something we were looking for right away. Didnt take long for us to bring our truck home.

Jessica Sylte

Very professional and kind.

Charisse Ignacio

Friendly and super helpful staff! They made it easy to apply for financing. Thank you art cornejo for helping us with the process.

Bryan Paice

Always been a fantastic experience. On my 6th Cadillac purchase now and each time keeps getting more enjoyable and easier. Feel like part of the family here! Highly recommend Wood Wheaton for all your new or used vehicle purchase needs!!!

A Z

Family member dealt with Chad from service. Brutal. Rude and inconsiderate.

Flavio G Viola

Good service department

Justin McCooey (Master McCooey)

Lonnie and Levi helped get us into a new 2018 Chevy Cruze today! everything’s about the experience with a fantastic! Excellent salesmanship and professionalism! We licensed the new car and would most certainly go in for future purchases! Excellent work gentlemen!

Curtis Burbee

Never a disappointment when dealing with Wood Wheaton, their staff goes above and beyond to make sure you are happy with your purchase and never felt pressured at any point. Nitin (Nick) in sales provides top level professional service everytime, if you are looking for a Chev or GM, this is the place you want to go!

Deep Thoughts While Driving

Great service and friendly people

Cassandra Beckley

Always so helpful, open and honest! Everyone is always smiling and polite. They truly care about every single person they serve! Amazing experience

Andy Benson

Very friendly and helpful, they booked an appointment as soon as they could, being from out of town this was a huge relief.

melisa bigler

Love the salesmen, and staff. They always treat us well. Ted is the best!

Deb Provencher

Supposed to get a call back from the service manager. I guess our business isn't wanted.

Brian Richards

Great service and a large inventory.

Average Joe

Never had an issue.

Ryan Brown

Good service

Christine MacDonald

excellent in customer service, very friendly and helpful staff...made our experience great buying our vehicle, they even did follow up calls to see how things were, awesome people

Jim Hauck

Courteous staff and very helpful

Avery Pemberton-Smith

What a horrible experience at Wood Wheaton. At first I was told that GM would cover half of the cost of re-painting a door that was peeling for no apparent reason. After jumping through all their hoops and getting the three quotes that they required their technician wouldn't give me a straight answer. A week later it seemed as though he had still done nothing at all. Finally today after calling multiple times I was informed that they actually wouldn't be able to do anything at all. Don't bother going here. You will regret it.

Ben Wiens

Paul at parts was so helpful and friendly. He helped me find the right parts even though it was through another supplier and GM wasn’t able to repair my existing part. He let me know lots of helpful tips to keep my motorhome in good shape. Thanks Paul for the great service!

Christina Kailer (Tote-ally Christina)

Our family just purchased our 3rd vehicle from Lonnie and his team at Wood Wheaton. Everyone there is friendly, helpful and all around amazing to deal with. Highly recommend checking out their great selection of vehicles. Purchasing a vehicle at Wood Wheaton is the best experience. Thank you!

Dilpreet Singh

I own a honda accord, there was a problem with the low beam bulb because of which It stop working after every 2-3 weeks. I always go there to honda to replace the bulb everytime they charge me more then $100. I asked them few times that why is that problem showing up. Once they also took a deep look everywhere that why is that problem occuring but in the end they said that there is no problem in the car or bulbs. After few days the same problem happened the bulb stop working. I went to honda they changed the bulb and charged there fee. On the same day it stops working again. Next day when i visit honda they said that there might be a problem somewhere. I Don't know why the hell you keeps on changing the bulbs when u already know that there's a problem. They booked an appointment for next day but i never went there. One of my friend is mechainic I went to him and he said that there is little problem in socket and he changed the socket. Now it's working great . I would recommend to honda that when they are charging there customers they must do something for the customers benefit as well.

Jesse Wheeler

Heard good things about this dealership. I like the chev products and wanted to replace what I currently own. Made contact with the dealership and the salesman didn't even try. I expect they will lowball the trade in and give you an initial price on a vehicle that's on the high end but there wasn't even any negotiation. Salesman never got back to me. I had a car to replace in the near future too. Oh well. Off to another manufacturer.

Gerry Janet Whitford

Didnt fix our hatch back 189 bucks later n what???? Art the sales person was awesome.. Likes to laugh

Bruce Johnston

Wood Wheaton GMC is a top notch dealership! The staff were attentive and patient right from the initial test drive of a 2019 3500HD through the factory order and delivery of my 2020 2500HD AT4. Definitely the best vehicle purchase/trade-in experience I’ve had. Thank you, Don Willimont and Scott MacDonald. Love the new truck.

J Kirby

The staff at Wood Wheaton were fabulous as my husband and I purchased our first new vehicle. Colton and Jasmine had us in and out in less than 3 hours, and bless his heart Colton came in on his day off to make this happen for us.

R Nooski (unlikely_gemini)

Lonnie and Cyril were so helpful and very easy to deal with. There was no pressure and they stayed late to make sure we were happy.

Richard Barrie

Was in for some recall work. Tried saying I had a coolant leak not under warranty. I said don't bother I'll go to my own shop. Guess what no leak. Now I'm on their auto dial list for service even though I told them to take me off they didn't. So I blocked them but they still leave me voicemails. Lovely

Kassandra Nagy

This was the best experience I have had at a car dealership. I didn’t feel pushed, my sales man Ron made sure I fully understood my options and that I had full break down of pricing of everything I was interested in.The purchasing went very smooth and everyone made sure they went through my options thoroughly. I feel really good about my purchase and would recommend Ron to anyone looking to buy a new vehicle.

Kayla Carifelle

I can’t say enough about Mark Neudorf! We won’t be buying another vehicle from anyone but him! He went above and beyond for my family in bringing in our perfect family SUV. Mark has gone from our salesman to our friend. If your looking for a salesman that is genuine, big hearted with a good sense of humour Mark is your guy!

Monica Gairns

Excellent customer service by Christopher Beckley and Jazmin from finance. Very helpful ,kind , thoughtful and understanding . I got just what I wanted and within my budget ! ❤️

Richard Gordon

Limited inventory and Ted was still able to find the truck I needed. Fastest truck purchase yet and very accommodating for my daily needs. Thank you.

kevin rosler

Thanks Ted and Harry for making the buying experience of my new pickup a very good one. These guys are very knowledgeable it went better than I expected, no pushy sales pitches, straight up I would purchase another from this dealership. Very happy with the truck, thanks again guys!!!!!!!

Dean Birks

Always friendly and great service. Oil change is quick as well.

Steve Reinke

Nice friendly staff , good service.

Aimee A

The process was so smooth, Wood Wheaton did amazing. My sales rep, Art, was excellent. Very quick to answer my questions and fully explain the vehicle to me. I would definitely recommend going to Wood Wheaton for your next vehicle purchase.

Cassandra Everall

Ted Spitzig went above and beyond helping get me into my new car! He was honest and friendly and helped to accomodate me when I was short on time. John in the finance department was equally great to deal with. 10/10 service, I will be coming back to Wood Wheaton for my next vehicle purchase for sure.

Craig Gardner

Not Cheap but good value. good Staff. Thanks Cory for fixing my aircon

ibrahim khalil

Best dealership in town, great customer service , John Beck he is the finance manager and it was great to deal with him , super friendly and got me the deal I was looking for , totally recommend to deal with wood wheaton!!

Barbara Smeds

Always good service

Heather Smith

Lonnie Lightfoot knew I was interested in transitioning to an 2018 Equinox from my current vehicle. He not only contacted me to let me know they were going fast, he made the transition seamless and easy. Cyril made the lease transition a breeze as well. There is definitely a reason I keep coming back to Wood Wheaton.

Mikael West

Great place to buy new or used vehicles anyone wanna new or used vehicles go see Art great guy to deal with also helps and shows you what comes with new vehicle

Sara Nussle

I've always had great service from Wood Wheaton GM. I came in for a replacement part and received exceptional service from Shyenne L, she was friendly and helpful. I appreciated the complementary transportation service and was wowed that they cleaned the outside of my car! Thank you for making my errands more enjoyable :)

Millhammer Gaming

Bad customer service, had to bring my truck in three times for the same tire issue. I don't think a new truck should wear tires like mine but apparently I am wrong.

ryan underhill

The service is decent, I have had great customer service from the tech guys you deal with about your vehicle(where you take your vehicle in). I called today regarding setting up an appointment and purchasing winter tires. The front desk employee sounded like death and as if I was wasting her time....cancelled entire appointment and I will purchase the winter tires somewhere else.

Tiffany Cranmer

My husband and I had an amazing experience at a Wood Wheaton. Ryan, Dave and Harry were amazing to work with to help us get into our new vehicle!

tj yelp

got my oil change done fast thx

Jack Jack

I had a great experience Lonnie lightfoot and Harry Johal were very helpful and kind they got me into what I wanted and out the door in a couple hours not only do I recommend this dealership and its employees I won't buy a vehicle anywhere else

nick gierc

Ron and the team at the Wood Wheaton Supercentre were great. They made the buying process painless. As for the 2021 Chevrolet pickup truck I bought, it has been nothing short of pure bliss. I would recommend you visit these folks for your next purchase.

Raj Sharma

Nick is the best, awesome customer service answered all my questions and we had his undivided attention from the times we got there until we left

Charles Goffic

Everything at this dealership was great, Lonnie was very helpful in helping me find the vehicle that suited my needs, and explaining all the ins and outs of the truck. Cyril was great at getting all the financial details in place. Overall a great experience. Thank you!

Sherilynn Seftel

Always impressed with Wood Wheaton and the staff. Service was great as usual!

Alfred Wright

My experience at wood Wheaton has far exceeded My expectations.The staff there are very efficient and friendly with top notch service.The establishment is very clean and well ran I give it 2 Thimbs up my GM is now running like a top I was super impressed by the mechanic that looked at my vehicle he didn't even have to take it for a drive or start it up to know what was wrong with it he gave the vehicle a small shake and he knew the problem immediately.This problem started when I purchased it Brand new. From Sullivans in Houston I took the truck to Sullivan's to where I had purchase it and had told them about the front end squeak on at least 5 different occasions and they said they could not find the issue with it ( very frustrating) to drive with a very loud front end squeak for 2 year duration. I am one happy customer with the service and courtesy From Wood Wheaton Thank-You???? very much

Alex Will

Just browsing.

Shane Newman

Kudos to Chris Beckley, Mark Neudorf, Harry Johal and Don Willimont on the sale of our new truck. They all made the experience an easy one

Kirt Tagmann

Just what I was looking for!

mary weselowski

Excellent service.

dave m

bought my new gmc 1500 2016 …very happy with my truck

Jaime Sims

Well, about a week ago my vehicle died. In a pinch and under pressure I found a used car on their lot that checked all my boxes. It was affordable, all wheel drive, 4 door sedan and a reliable brand. Anyway, my wife was able to do all the footwork for me on my behalf while working with their sales agent Chris B and their finance agent Jasmine. This included securing winter tires, a tow truck from my work and a cheque for the towed in suv once the appraisal is complete. Anyway, it was a great experience and will be rolling in to get my winter tires soon enough. Thanks again. Oh, as I rolled out with gently used vehicle the manager ran out with Cris letting me know that a part (center console) that had marks from where a little dog chilled out was getting replaced.

Michelle Fuhrmann

We went in to wood wheaton to have a look around when I decided I wanted to buy a small truck. Ron St Claire greeted us and the rest is history. I now own a 2021 Chev Corrado ZR2 and couldn't be happier. Ron was an absolutely amazing person to deal with even though we changed what we wanted after he had already went to great lengths to get our original request. Cyril was wonderful through the financing portion and everyone else on the sales team also followed up with us to make sure we were happy. Thank you Wood Wheaton!!

Eric Seemann

My wife and I both appreciate the great service we receive in service and the parts department. Mel in service and Bryan in parts are just 2 that stand out as a pleasure to deal with.

Christian Lincoln

Great experience!! Highly recommend!!!

Dustin Pickens

Very slow service in quick oil change bay... I waited over an hour for an oil change to find out that they were changing tires in the quick oil change bays. There were 2 vehicle ahead of me and i would have waited another hour so i left.

Brett Davis

Good group of people!!!

Cody Hone

Absolutely took care of every question, request and last minute changes I had, absolutely great service! Thank you particularly to Ron, Jasmin and Harry for putting up with my concerns and random drop ins like true professionals!

W.F. Johnston

Good dealer and good staff

Doug Slug

I love Wood Wheaton its where I bought my first brand new truck, The service department on the other hand I've had many issues with. The service advisor Cody Antonenko on the other hand continued to argue with me about issues with my vehicle. So I was wondering why do you have a mechanic working in the service department. Not only me but two other friends have had issues with this kid. Sullivan Motor Products is sounding a lot better every time I have a issue with my vehicle.

Ashley Cameron

The customer service is AWFUL. Have filed many complaints and been told “we will get back to you” and that has never happened. Will never recommend this place to anyone.

Ger Ger

It was time for an upgrade so I went in to see what I could get. Ron greeted me and it was smooth sailing from there. Very helpful and informative. Great experience and I walked away with a new vehicle that I'm very happy with.

Tessa von den Steinen

Lonnie Lightfoot was great to deal with! No sales pitch just the facts and honest helpful answers. Was able to get us into the vehicle we were hoping for a fair price on his day off. Easy, no hassles. ????????

Teagan Lausen

Ron was very accommodating and made my purchase a hassle free experience.

Bill Kennedy

Excellent service , friendly staff and most importantly no pressure !! They are there to help you find a vehicle that fits both your needs and budget . It was a pleasure to do business there and you walk away feeling like you’ve made new friends. There’s a reason why Wood Weaton has such a great reputation !!

Wayne Gilby

Made a appointment for days in advance to have a windshield replaced I was told it would be four hours was told my windshield was in shop drop my car off at 10 am calld to see if it was ready and was told it was no wasnot installed until 1230 they had to get my windshield frome storage and have it deliver to the shop never got my care back untell 300 PM

Melanie Wilson

I am very happy with the service I received at Wood Wheaton Supercentre. The salesperson Taylor helped was friendly, helpful, honest and provided me with detailed information on my new vehicle. I love my new vehicle!! I highly recommend Wood Wheaton for its friendly service.

brittany lestage

Great customer service. Did almost everything over the phone and online to minimize contact during this time. Everything was cleaned and sanitized prior to me picking the vehicle up. They were externally helpful and made me feel confident it the purchase decision I was making. Would highly recommend.

Katrina Wiebe

I didn’t actually buy anything, the partsman just really sucks.

Vic Aubichon

Hi there I went to Wood Wheaton superstore and purchased a Chevy Silverado 2021. Had the honour of meeting a wonderful sales lady and her name was Elisa. She answered all my questions that I asked about the truck, when it came in she took me through the truck and showed me everything that I needed to know. Very professional and lovely lady, she will do well for Wood Wheaton! Thanks Elisa!! Keep up the good work. Plus Cyril in financing did an awesome job thank you. The rest of the wood Wheaton family staff are fantastic group of people.

Maryann Bolen

Was going to cost a lot to program a key. Went to TRITON.

Kaylie Ramsay

Thank you Lonnie and his team for making this process as stress free as possible. We were not only transitioning to a new dealership but also moving from and SUV to a truck. His no-pressure sales tactics made the entire purchase that much easier to make. No one has ever gone through and taken the to set up every function of a vehicle with us, it was a refreshing, personable way to be welcomed into the Chevrolet family!!! Thanks you guys!

Tammy Solmonson

Good guys

Mike Cooper

Great service from Ron. Will be going back when I need another truck ????

Jared Fillion

Ryan Cunningham(sales) and Harry Johal (Finance) were both great to deal with. Very accommodating and pleasant to work with. Would recommend them to friends, family and quite frankly anyone! Cheers!

Jason Logan

Lonnie and John made my purchasing my dream truck and absolute pleasure. They made sure I was treated fairly and that everything went as smoothly as they could. I strongly reccomend going to see Lonnie for a new truck

serenity poole

Great

Grace Flack

Traded in, and traded up from a 2012 Colorado to a 2015 Silverado 1500. Shauna went above and beyond to get me what I needed/wanted and Lonnie (whom I dealt with in my prior purchase of the Colorado) has always been pleasant to deal with, and makes sure I know everything about my truck before leaving the lot. This is the second vehicle bought here, and I will continue to deal with Wood Wheaton, for purchasing and for my servicing!

Robert Robbestad

Lonnie and Cyril went above and beyond my expectations. Professional and courteous. I highly recommend them for buying a new or used car from them.

Ken Solonas

Was better had a negative experience sometime ago it's ok now all was good

Bernard Poeppel

allways great service with a smile and always very knowledgeable

Sarah Ox

worst service, keep saying they will return my calls and they didn't. I have to call each time for updates. Waited around all day only to find out the parts ordered were in when I phone at the end of the day.

Garry Beaudette

Excellent

Keenan Kershaw

Very positive experience purchasing a vehicle from wood wheaton. The salesman that I had dealt with wasnt pushy and helped me find the right vehicle for my budget. The finance manager had then went above and beyond to ensure my loans approval.

Martin Lee

Good guys. Easy to deal with.

rick Spooner

Great service from Lonnie in sales and Harry in finance.

Philip Canaday

I love the truck but was very disappointed when after delivery of the truck I found out that the stock GMC Chrome Aluminum wheels did not come with the truck. There are after market wheels on the truck with winter tires . On the vehicle information sheet 20 inch chrome aluminum wheels came with the truck, that’s what I expected, not just a spare set of tires. After some discussion with woodweaton dealership only tires came with the truck they claimed not the stock 20 inch Chrome wheels. Now I have to spend $1702.58 on top of what I paid for the truck to get OEM wheels for the truck that should have been included in the price of the truck . Woodweatons idea of satisfaction for us was to return the truck. At this point the truck was already insured. Thank you Woodwheaton dealership.

grant cartwright

Great experience great service.

D Paterson

Very happy with my purchase and the entire process. The staff was friendly and helpful. Scott in sales was great to deal with, as was John in the finance department. I would recommend going to see them any day.

Taylor Cooper

Great guys. Exception service.

Karly Morgan

Wood Wheaton provided outstanding customer service, and were more than accommodating when looking to purchase a new vehicle. Scott and Harry assisted me throughout the entire process and were able to beat the competitor’s offer. I drove off a happy customer and I would highly recommend Wood Wheaton to my family and friends.

Denae Milonas

Service is horrible. Wait on the phone for 15 minutes to speak to service, finally opt for a call back….no call back. Physically drive there and wait 20 minutes standing there to speak to someone and couldn’t offer a quick diagnostic test, said they were all booked up and couldn’t even offer to book the next available one. I can see this coming from GMC but they should take the Cadillac sign off their store front because service is horrendous and doesn’t represent the brand from all staff encountered. Looking forward to going back to a Mercedes. Management should figure something out or get new management.

luke Johnson

We had our 2 dogs with us when we went to look at vehicles. We were worried about leaving them in the car so we asked our sales man Garett (who is awesome) if we could get him to watch them on our test drive. He was happy to take them out of the car and walk them while we were gone. After we drove the vehicle we decided to buy it and asked if we could bring them in the dealership with us. They said they are very dog friendly and have no problem with brining them inside. They are all very friendly and our salesman Garett was very helpful and not at all pushy. All in all great experience.

Liz Logan

Worse experience at WW service yesterday. Guy was very rude and disrespectful. They were in possession of my truck and new tow mirrors that I bought from them. I asked them to remove as I didn’t want them stolen in their lot while my truck was in for warranty work. When I picked truck up and tried to install the mirror extension, one was broken. When I went in, they defended the tech who removed them and blamed me for breaking them and trying to scam them for a $10 part? If I can afford a $70k truck, I can afford the part IF I broke it but I didn’t. The guy said I was lying and pointed to the door indicating that I leave. Will never use this GM dealer or service ever again. A lifetime GM purchaser and to be treated like this? Filed a complaint with GM Canada since I couldn’t get hold of the Manager.

Maurice Lee

We had a vehicle in mind, Prince George did not have it but Scott went over and beyond to find one for us. Scott got us an amazing trade in for our vehicle. Definitely will shop here again!!

Matija and Ron Tiani

Many thanks to Don , Cyril and the whole Wood Wheaton team for taking time and care to ensure Luka was fitted with the best ride to suit his needs!

Bud Cronk

Great service

Frank White

Disappointed to go in and hear mark complaining about people from the lower mainland and their polictical views. I ended up leaving and going back to the lower mainland to make my purchase. Was in town working.

Stephanie Haynes

Amazing customer service!! The service department goes above and beyond. Completely recommend the wood wheaton group.

Matt Waghorn

The whole buying experience was quick and painless and they went above and beyond to make sure we were satisfied, would highly recommend to buy your next vehicle from Wood Wheaton Supercentre

Brandon Durrant

Very fast for oil changes, employees are nice

Darrel Williams

Vehicle dropped off at 9:00 AM WED. Loaner vehicle ready for me. I received call at 8:45 Thursday morning it was ready. Picked up vehicle. It had been washed and durashield was on. good wrk and timing

Adam Sterling

I sincerely appreciate the professional & courteous service provided by Suzan Gardner while purchasing a new vehicle. I without a doubt recommend her. A sincere thank you for a job well done Suzan. Adam Sterling AJ Forsyth, Prince George, BC

Sabrina Hansen

Just the best. Art is a wonderful salesman who I truly believe did his very best to get me the best deal. John was awesome with late night financing and Alex even came in to do insurance after hours. Wow. She also got me a better insurance rate.

Lindsay Townsend

The customer service at Wood Wheaton was above and beyond our expectations. Our amazing Finance Manager John Beck met and exceeded our wants and needs. The entire experience was wonderful and we happily left with an awesome vehicle. TOTALLY RECCOMMEND!

Kerbie Rain

Great service, best staff(Art), very friendly atmosphere

lana elizabeth

Thank you to Lonnie Lightfoot and Cyril Fowlie for making our latest vehicle purchase a breeze! Traded a Ram 1500 for a Sierra 3500 and were super impressed with the ease these guys made it happen with :-)

Tony Reimer

Not a good experience.

Kelly Pihl

Very personalized service. They show they care about my concerns

Sean Kelly

Lonnie and Cyril were great to deal with. They secured me a good deal on my new vehicle and I'm pretty happy.

Megan McEwen

Amazing staff and amazing service!! I 100% recommend these guys for all of your vehicle needs!! If you are in the market for a new vehicle, go see Scott! He is incredibly knowledgeable and oh so fun and friendly!!

Ashley Tarnowski

Very good experience, friendly service, didn’t make us feel pressured into buying. Salesman was very willing to work with our needs. Would recommend.

Kurt Render

Friendly and helpful staff. Had what I needed in stock. Even provided a parts diagram.

Maylee Smeagle

Really pleased with my new purchase! Love my truck!

Kirkland Stump

The employees feel genuinely nice and they are very friendly

Tyler Phillips

Horrible service tried to go and look at a vehicle for my girlfriend and they would much rather answer a phone call then help us out never go there again

V Brooke

GM dealerships and GM Motors customer care do nothing in holding up to their warranty end of things. I still have glue from the paper left on my 2021 SUV after it was peeled off in the parking lot of one of their dealerships in Nov of 2020. Found out later that its supposed to be done in shop to avoid damaging the vehicle. Sadly I was in a hurry to leave after my vehicle was ready to go. I didn't notice it till after I stopped for gas somewhere more close up. They only spot cleaned some of it off afterwards. When I have email confirmation of being told I'd get a full detail done after bringing it the companies attention. Not to mention my vehicle left with more scratches on the drivers side mirror from their spot clean. I brought this all to an employees attention before I left. She told me the guy who was dealing with my vehicle was on lunch (Cody). Took pictures and told me to take my vehicle to work so I didn't have to be late and we could deal with it after. She also said the vehicle needed a professional detail so it didn't damage the paint. One that couldn't be done in their shop. They had a place they send their vehicles to for that. Hmmm, probably the reason why I have scratch damage from their spot clean in their shop. I'll also add this girl said the inside of my vehicle wasn't properly detailed before being sold to me. I thought in her noticing that and saying that it would be dealt with. Trying to have good faith in this company and my warranty. Since then all I've been is ignored by this dealership and had lies told to GM Customer Care by them afterwards about everything. On top of that my son and I still have to smell windshield wiper fluid coming through our vents every time I need to use it. It gets so bad we have to roll down the windows down just to breathe properly in up to -30 weather. The dealership says it's normal(have text proof) from Cody in their shop. However, when I told this to GM customer care they said its not with this make and model(have audio recording proof of this). They said they would look into it and help fix the issues. Only to come back with the dealership said there's no smell of it. Yet I have text proof of them saying it's there and normal. Will add pic proof of it soon. Also the dealership said they detailed everything off my SUV. Weird I can go outside and same marks on my SUV are still there with time stamped pictures from same day of purchase, after being brought into Wood Wheaton, till now. Same marks, same spots. This dealership is just full of lies and shouldn't be trusted. NEVER AGAIN WILL GM GET MY MONEY. People who ask about my brand new vehicle find out the problems I've had to deal with and lose interest in switching afterwards from their brand. Just a FYI word of mouth of how you treat your paying customers does travel. March 24th/2021 update! No one has further contacted me. My 2021 vehicle is still broken and not honoured under their warranty. Like I said, word of bad customer service travels. So far I know of 2 ppl who have need new vehicles since I purchased mine. One looking for a Chevy and one a GMC. They asked me about mine, after hearing my experience they went else where. Luckily they have had no issues with their brands. Pay ATTENTION to this potential buyers!

Andrew B

Parts people are excellent to deal with

Dog Cat

Vary great service they work hard to get me a good deal and car about there customer needs I would recommend this place if you look to buy a car

Krissy

If you are in the market for a new vehicle I highly recommend dealing with Chevy. I am so grateful and I feel confident in my purchase and I trust that this company is there to help me through this process. I feel as though I had the help that I needed throughout this sale as a first time buyer and I feel I will have the help I need for any further questions I may have after. Thank you. If anyone is looking to buy I will make sure to let them know the experiences I had.

Clifford Lindstrom

Good selection of new & used cars & trucks. Friendly staff, they service what they sell.

Troy Anderson

Straight forward and honest with me to date.

Justin Hannon

I’ve purchased a few vehicles through Wood Wheaton and I’ve never had a bad experience. Scott MacDonald makes buying a vehicle easy and headache free.

Erin M

Great community support, Wood Wheaton & HYPG! Very friendly and informative, no hesitation to answer any questions I had. Love the Chev Malibu. Looking forward to taking lots of pics and sharing them.

Nicole Lamble

Jesi Janjua helped us find the perfect vehicle. I felt like he listened and understood our requests perfectly. It was a pleasure to deal with him. Extremely happy with the experience. 6/5 stars!!!!

Robert Edge

Always top notch service from a very friendly service dept staff and parts dept. I have owned two Chevys and I always trust them to to do a great job

Dolan Fuson

Very good buisness ... made an offer was countered with an offer not far from what i was after. The salesman Ron was extremely hounest sincere and out to help. Over all i am not a Chevy love but would recommend going to WoodWeaton Chevy.

chantal massin

The experience that I had with Wood Wheaton was fantastic especially Ted salesman he is so kind funny helpful and it seemed he know what I wanted and there it was. I am so enjoying every moment I drive it. Also the help with John and Jamin. Thank you so much for making it happen for me. You totally Rock.

Paul Rennick

Just bought new.truck from Scott. The experience was good. Thank you.

Chelsi Sabbe

The customer service at Wood Wheaton exceeds anywhere else I've ever been. Highly recommend

Lynn Aucoin

An absolute pleasure to deal with Scott MacDonald! This is our second vehicle purchased with Scott and could not be any happier. I can honestly say that there is no pressure, Scott wants to make sure that you end up with the vehicle that works for you! In the process, we also had the pleasure of working with Don Willimont and Cyril Fowlie who helped make the purchase process quick and easy. Scott made sure every detail was looked after and even provided a vehicle to use for the day while the new truck was being fitted with the accessories. I highly recommend Scott and the team at Wood Wheaton!

Janice Shannon

Had appt for 8:30 Sat morn to 1) buy 4 new rims 2) take off current winter tires 3) put summer tires in the bed of the truck onto new rims and onto truck. Said they'd call when was done - should be about 2 hours. Had to phone them at 1:30 to see what's happening. Said it was ready, but one of the summer tires had a sidewall hole, and couldn't be fixed. Understood. They would put the spare on one of the new rims. Fine. Went there, summers were put onto the old rims. Even used the spare rim. They will correct, come back in an hour. Did. Came back, the old rims back on the snow tires, we had 3 new rims on, and the spare tire rim. The 4th new rim was on the tire with the hole in it in the bed of the truck. Back it went to be corrected again. So, we spent a full Saturday getting this done. No offer for any sort of compensation - something off the bill should have been offered. But no.

Teresa Geleta

For stopping in randomly just to see what was on the lot, we are thankful Ted was the one to help us. He is easy to talk to, jokes around, wasn’t pushy and let us decide what would be the best option for us. Very thorough and gave his opinion when asked, which we validated. If anyone was looking to buy a new vehicle, we would highly recommend them to go see Ted!! Thanks again Ted and thank you Harry for your fast paper performance! We greatly appreciate what you both did for us on such short notice at the end of the day!!!! P.S. Ted when you see me , “the little gangsta” driving around in my Cadillac xt4, remember to wave ????

Tamara St. Pierre

My Salesman Colton was absolutely awesome to deal with.... I went to wood wheaton with an idea of exactly what I wanted in my truck and a good rough estimate on what I wanted to pay... Colton answered every question that I had asked, was very friendly to deal with, even spent some time to talk to my 2 boys the entire time we were there keeping them engaged while me and the wife were doing paperwork. At no point did colton try to upsale me which was perfect, because I hate it when salesmen try to do that... Colton and Cyril got me into my dream truck for exactly what I wanted to pay and with an even lower interest rate then I could of imagined. Cyril was very awesome to deal with as well... even worked through his lunch to get our truck payments thru so we could out on the road sooner, he called up with updates, and also was engaged in conversations with my kids. Both these guys were great and I would absolutely go back with no hesitation when we are looking for a new vehicle for the wife.

Michael Ridsdale

Great experience] at Wood Weaton GM Superstore! Scott n Cyril provided exceptional customer service from start to finsh. I am very happy with my new GMC sierra.

Geoff Alton

Best dealership experience we’ve had in over twenty years of buying vehicles. Staff were all very professional and easy to deal with. Will definitely be a return customer. Thanks Ted.

Paul Nesenchuk

Honestly I gotta say never had such an amazing dealership experience, the team at wood Wheaton was remarkable for there customer service. But I gotta say if your looking for a great and honest salesmen go see Taylor barber the man is a absolutely great. He’s not there because it’s his job, no he’s there to get you what you need whether it’s a car SUV or a truck. Taylor if your reading this review thank you so much man, the truck is perfect. Couldn’t be happier. I recommend Go see the team at wood Wheaton and get yourself what you deserve for the best price guaranteed.

R Hauff

Today I had a great service provider, Tony, who did his best to get me in as quick as possible. The tech ,Brad, was very knowledgeable and a super guy that could answer my questions.

Christine Brake

Bought my car about a month ago, didn't actually see it until it was delivered to me but I was very impressed with the car, delivery and especially with Garett Mischkolz who helped me all the way and made sure I was getting what I wanted!! THANK YOU soo much Garett!????????

Danthaman Baker Baker

Everyone that we interacted with while getting our truck made sure that we were well taken care of I highly recommend working with Wood wheatons

Gordon Burgess

Excellent service, best service buying a vehicle yet. Lonnie was super helpful and personable. Cyril was great helping me out, very candid and honest.

Cory C

Scott McDonald is awesome. Will be buying my next vehicle from here and him down the road. Very helpful staff and great atmosphere.

John Gaetz

I felt welcomed as soon as I walked in. Was nothing but the best service, extremely happy with the whole process.

Clark Scott

Excellent service. Treated me great and I love my new truck!

sara lamarsh

Fast oil change. Friendly

Paula Zeta

Very unprofessional, no interest in what I was trying to explain about the problem with the vehicle, especially when they had already worked on the issue, within a 30 day period, which cost over $1,000. they do not guarantee their work or answer any questions.

casey swanton

If anyone is looking for the person that will find a the right vehicle for you quick and efficient for the right price Lonnie lightfoot is the guy.

L S

A huge shoutout and thank you to Taylor, Cyril and Harry for a positive buying experience. It has restored our faith in local dealerships!

Tammie Grant

Awesome people to deal with!

Corey King

Lonnie was great again. Getting me into my second truck. I will be back to buy another.

Colin Cook

I’ve bought two trucks here and referred two friends, never had a bad experience. Sales, managers, service, parts, finance, fantastic all around.

Gabriel Hilbach

Knowledgeable, and friendly staff, went above and beyond to keep me happy.

Kourtney Scott

Everyone was very friendly and got me exactly what I wanted! Even though the car I wanted hadn't gone through its safety checks and was still wrapped in paper and plastic, they managed to have everything ready for me that day to make it easier for me.

Greg Melnychuk

Helpful but very expensive for a tire senser

Bev MacDonald

Very pleasant experience- friendly atmosphere and our salesman went all out to please us.

BnO Service

Felt comfortable and not pressured. Everyone greets you with a smile rather than head down showing the busy day they are having. Lonnie was understanding of our needs or lack there of on new communication features which was great.

Dentin Grant

Always get treated good!!

Daniel Ellis

No pressure sales staff. Excellent experience

frank farrell

Everyone was very helpful. They made sure to tell me if any thing was wrong with the vehicle and gave me a very good deal. I would 100% recommended.

Don Devison

Awesome place for service

Carol Campbell

Ted and Harry made it a painless, enjoyable experience, and I look forward to dealing with them again in the future.

Stu Egers

Bought our new 2020 GMC Sierra sight unseen from Art at Wood Wheaton. Great experience - he was up front with all costs and really went out of his way to make sure our truck was ready to meet our schedule. Cyril in finance was a pleasure to deal with as well. Really great trustworthy team - thanks guys, we love our new truck!

Andrea Pollon

I had the best experience at Wood Wheaton. The product specialist that sold me my new vehicle is the sweetest person on the planet and legit just wanted to find me a great deal that got me everything I wanted/needed. This is my first vehicle with all the bells and whistles and I so appreciated how welcoming and excited everyone was with and for me. It definitely didn't feel like other car dealerships, it was basically just a fun day where I laughed a lot, met great people, signed my name a lot, then got a vehicle. Fantastic experience.

Linda Stagg

Wood Wheaton in Prince George has been my dealership of choice for ten years. I have purchased three truck there and have found them the most accommodating, and eager to serve in my thirty plus years of vehicle ownership. The service department is also best by far at diagnosing and repairing any problem I might have with the vehicles I have owned. I highly recommend this business.

Rono H

Very good service getting my oil changed, highly recommend

duncan bond

Best service ever this is the third vehicle I have bought from them

Donna Flood

The Wood Wheaton team all went above and beyond to get us driving our brand new Traverse

Ron Morley

What can I say other than the obvious. A reputable dealership that has been in business for a long time. Friendly, courteous service and a desire to see clients leave happy and very satisfied. David Shriver (sakes manager) and Chris Beckley were over the top to deal with. Words like professional, committed and passionate come to mind. I really appreciated the low pressure sales approach, a genuine desire to get you into what you want and a willingness to be flexible on closing the sale. Strong recommendation to everyone to work with this great team on your next vehicle purchase.

Alyssa Gillin

Scott was amazing to deal with and all the staff was helpful and friendly. Best experience at a dealership I have ever had-hands down.

Brian Sanford

My son bought a new Chevy truck and I liked the sales team and deal so much I bought a new GMC truck from them a week later.

Brian Horodyski

Ted is the man!

CanMan779

Great Store

Jessie Robberstad

I walked into woodwheaton with a very specific car that I wanted from their used lot (VW Golf R), with not a lot of optimism I'd be able to purchase it. After sitting down with Matt Wakeham and discussing some numbers, I took the car on a demo while they continued to see if we could get a deal worked out. I fell in love with the car the moment I got behind the wheel. After getting some insurance quotes, I got back to the dealership and after a little back and forth, a deal formed that would allow me to purchase the car! The whole experience took up my afternoon, but I was at peak excitement the entire time. Matt, Duane, and Cyril were amazing. They all shared in my excitement about the car during the entire process and we exchanged some great stories. 2nd vehicle I've purchased from this dealership, and I wouldn't go anywhere else.