Reviews of Wood Wheaton Honda (Car Concessionaire)

Lisa MacKinnon

The service department is wonderful. My favorite person is Chris. He is a nice genuine caring guy that looks out for the customers best interest. I just purchased a new Honda Pilot the other day after having my 2006 Honda Pilot for a long while. So I now have experience with the sales department too. The salesman was a great person too. Just an honest , not pushy or “salemany” . He made the process so easy. I highly recommend Gord Soulds .

Damon

Everything went smoothly, all my questions were answered above my satisfaction, will be more than excited to do business with them for any future purchases.

Evan R

Super friendly, great service, awesome cars, best staff.

Bruce Moroz

Francine was just a delight to deal with along with the rest of the staff.She was very accommodating, and patient as i changed my choice of vehicle a couple of times. Doesn't hurt that they sell a great product.

Kate Townes

We are always treated like family at Wood Wheaton Honda, whether it be for service, just checking out what's new on the lot, or - as of yesterday, purchasing a new vehicle. Thanks to Ben, Jim and Jasmin and all the staff that make owning a Honda fantastic!

marion olsen

I was listened to re my needs. I was basically looking for lower monthly payments. The bank rate is so low that I thought I would like to buy vs lease. I was also very intrigued by a sporty blue Civic.

Akina Le

Purchased my HRV almost two months ago from Wood Wheaton Honda. I actually purchased my first vehicle here and have nothing bad to say about the people. Amazing customer service with everyone we dealt with from financials, sales reps to insurance. The reason I'm posting 3 stars and not full 5 stars is because I felt that I wasn't given enough information to make an informed decision. I was under the impression if I bought a previous year vehicle that I'd be saving a whole lot. I know 100% my credit score is amazing so didn't think there would be any issues with interest rates on a new car. When I bought my first car I was offered 0.99% through Honda Finance. So no brainer, I went ahead and signed all my papers and we were basically all set. When it came time to do the financing portion I was then told since it was a 2019 model I wouldn't be getting financial services from Honda but would need to go through a lender for it (meaning I wouldn't be getting the cheapest rate Honda would offer through theirs). All the money I "saved" purchasing a 2019 model was for nothing because I ended up paying the same or more had I not just gone with a 2020 model. I'm now left feeling as if I was taken advantaged of as they just wanted to maybe get rid of their last remaining cars of that year :( don't get me wrong, I loved the people there and I will always be a Honda girl. I know Honda wouldn't have known what sort of rate I would've received through my lender but seems they did have a general idea what I would've gotten and didn't tell me until after. I might have been able to get the newer model instead with a bigger colour selection than what was available for 2019 models they had leftover. I hope this is helpful to someone. I do love my HRV and am looking forward to many years with it. The infotainment system is easy to use and not busy looking. Lots of space in the back to move things. The magic seats are so helpful. Just wished there was cooling seats as well and automatic trunk release.

Sabrina Ordano

My fiancé and I went in pretty doubtful that we would be approved for anything, but Ryan and Gordon spent all morning (quite literally) working with us to find the best option that we could and in the afternoon when we walked out, we left with a 2019 Honda CR-V on very do-able payments and low interest rates. My family and I couldn’t be more grateful for all the hard work they put in. (Also, how happy they made my daughters, who left the dealership with several treats and goodies to remember them by{shout out to Dillon at the parts desk for this as well}). Wood Wheaton Honda will be our go-to dealership from now on!!

Tyler Goodkey

I ended up buying the first car that I test drove on the lot,a brand new civic LX. Every body was super friendly there and easy to talk to. They explained all the features good and in depth aswell as everything that they were selling me. They didn't try to sell me anything that I didn't want or need either which made the first time buyer experience alot better. Would totally recommend to anyone looking for a new vehicle.

bluenazz

We recently purchased a gently used Honda CR-V from Wood Wheaton Honda and I'm more than satisfied with the service that we received, especially from their product specialist Jim Galloway. Excellent transaction and product!

alice compagnon

Very easy to deal with and very helpful. This is my second time dealing with Honda and I will recommend them to anyone wanting to purchase a vehicle.

Richard Franke

Hassle free recalls and inspection.

Mark McVey

I don't know how WW consistently delivers such good service. They ALWAYS somehow find away to make me feel appreciated.

That Guy

Great service department

Aleda Hochachka

Had a great experience with Gordon chosing the vehicle we needed as a family of 5. Gordon wasn't pushy and let us have the Odyssey for an hour to test drive with 2 kiddos in tow. Definitely recommend Wood Wheaton Honda.

Maheen habeeb

Francine went above and beyond.she is the best.she replied to all our questions within seconds.Overall we had a wonderful experience.I will be definitely recommending the Prince George hond a to my friends and family...

Kayla C

Bought a 2011 Nissan Rogue from here about a year ago. From the sales staff to the service department, it was a super easy experience. Since having it, I've taken it there to get serviced more than once and been met with outstanding customer service, especially from Chris. Will definitely continue to keep bringing my business here :)

Rob Vogt

Friendly staff, who addressed all our questions and provided the background info we wanted. Never felt pressured throughout the process.

Ben Wiens

Great work and super friendly. Chris helped me and he was awesome!

Alaina Schritt

Vikki was really helpful and so friendly. Got us in and out as quickly as possible because she knew we were travelling with our cat and even got us a discount!! She gave us info about local restaurants and hotels in case we had to spend the night. She went above and beyond. Thank you Vikki and thank you Honda!!!

Feike Beukeboom

Purchased a used Rav4 here. Arrived early for my booked test drive and was immediately helped. The process was very speedy and friendly, even ICBC was called over to the dealership. In summary, great service and competitive pricing. Would recommend!

Alexis Payne

Super lovely people to work with, I have gone through tons of vehicles, so its nice to know that I've gotten something reliable. I got a really great deal, and I'm so happy with my new car!

Eric Scouten

Took my car in with a shifting issue. They charged me $128 for a diagnosis and told me my transmission was dying and needed to be replaced (an $1800) fix. I got a second opinion from a local mechanic, found out the issue was unrelated to my (fully functioning) transmission and was really a quick, cheap fix. DO NOT BELIEVE THE DIAGNOSIS OF THE MECHANICS AT HONDA They misdiagnosed my car and almost cost me two grand.

Ciara Daly

Super awesome experience with honda helping me get my first new car!! Highly recommend Gord, really nice and helpful salesmen and took everything I wanted in a car as well as my budget into consideration. Great experience thanks to Gord and his team, definitely ask for him if you ever go to look at a car!

Ravi Kant

I went for my car maintainance and the guy who dealt with me has a great customer service skills. His name is “CHRIS” . He is a good guy who know what the customer needs and he can do his best of best to help the customer for sure. Awesome experience on my last visit November 27 2017.

Elijah Foreman

i cant find the calculator that helps you determine the cost of car

Colin Duff

Parts Service is kind and efficient!

Caleb Seel

Traded my vehicle in for a new car, and the experience was easy and painless. The staff were all wonderful, the sales and financing teams were not pushy at all and worked with me to find a car that fit my needs perfectly. If your interested in a Honda I would recommend going to see Teya and I'm sure she can help you out!

Jim Helen Owen

This is our third lease vehicle with Wood Wheaton Honda. Jullian Narayan made the process so easy. Excellent customer service and outstanding value. We love our CRV. Highly recommend dealing with Wood Wheaton.

Cassandra Everall

Jullian and Dave made this experience fast and painless! They gave great advice and a great price for my used vehicle. 10/10 would reccomend, and I'll be back for sure!

Sarah MacDonald

We recently purchased a Honda Pilot from Wood Wheaton Honda. After many months of test driving a number of vehicles from multiple dealerships; the professionalism, kindness, and genuine character of the team at Wood Wheaton Honda is what came through! Jim Gallaway is knowledgeable, considerate, and an absolute pleasure to work with. He had our best interests in mind at all times. Jim and the rest of the team went above and beyond. A truly positive and impressionable experience for us! Thanks, Guys!

Ava Meagher

Service with smiles all around. I didn’t feel like I was rushed and all my questions were answered. Thank you to Gordon and the rest of the staff for their efficiency when purchasing my beautiful new to me Honda Accord. To top it all off they sent me back to Quesnel with a full tank of gas! ????

Rahul Sood

Worst Service experience ever. First i made wrong decision in 2016 when bought my car from them , leaving everything behind, today i went for oil change & slight issue with display. I dropped my car at 8.30 and guy said it will be done in hour and went home but even after around 2 hrs i was waiting for their call, & my shift about to start , i went to dealership asked for car, & they said they are busy. finally got my car & they charged me $188 for their great service. I hope if i can submit this with no star, again my bad i have to give them single star. Never going back.

P D

DISHONEST MANAGER!!! BRING YOUR BUSINESS SOMEWHERE ELSE!!!

Judy Russell

Fantastic service! No Fuss no muss! Quick efficient and friendly!

Chukwuka Nnabuihe

Very flimsy diagnosis process and a low level of conscientiousness with the way they solve problems. I had an P1547 issue and they said they checked the Evap system for leaks but didn't find any. So to troubleshoot the issue, they got me to replace 2 separate parts that cost me total of $600, but those didn't resolve the issue. Then, they thoroughly checked the system for leaks and found a leak (why they didn't thoroughly check it before, I don't understand), and so, to fix it will cost an additional $500 ~ $600. So clearly they're not very thorough with their inspection. I understand that they have several cars to deal with per day and want to get things done swiftly, but recklessly recommending solutions and say "that's how its always been done and it worked before" is nonsense. Not every case is the same and the solution should be unique to the problem. This is why I brought my car (Honda Civic) to you and not another, because I assumed you offered better services. I'm very disappointed. I expected better.

Anne CZ

Got my civic here and the gentleman who helped me was very friendly, very informative, and very patient. I did bring it back for the staff to check on a few issues. Wasn't happy when I was charged a couple hundred dollars for the service and time when they had found out nothing was wrong with the car..

Rebecca Palmer

Everyone was amazing and the service was professional and sincere. Jim was awesome and answered any questions that we had. I will definitely be dealing with them for anything in the future as they will have my business for life ????

Sonyau Stavely

Everyone was so friendly, genuine and welcoming from the time I arrived at reception to the minute I left! I felt like a guest of honor even before I had committed to a purchase!!!

Ross Rustad

Jim Galloway is a treat to work with

Robert Essiambre

Had a small problem under my vehicle from a piece that became loose with my newer Honda. I am from out of town and stopped there to ask for help. Chris was able to help me right away and solved my problem. Fantastic service would highly recommend! Thank you!

Jason Logan

The staff was extremely professional in everything they did for me. They showed me every single item in regards to my purchase and took the time to explain it in detail. By the time we walked away with 2 vehicles it felt like we had been talking to family members rather than a sales team. Truly wonderful experience I would highly recommend them to anyone looking to purchase new or used vehicles

Bill Davies

Had to come from out of town for recall service. We dealt with Riley Sindaco and he was great, really helpful and we had our car back far sooner than expected. Wayne was the shuttle driver and was very friendly and accommodating.

jacey wolfe

It was a pleasure to have been helped by francine and Jasmine. Francine knew exactly what I was looking for and found the best car to fit for my lifestyle. Jasmine was friendly and explained to us what exactly was happening. For being a first time car buyer, the experience was great and hassle free. Thank you guys so much for the help and being so friendly, in a time where it can be very stressful! Smiles!

David Mclennan

I brought in my old Accord needing some keys programmed. I was treated to exceptional service and care. They were accommodating and very easy to deal with. Thanks Chris and the whole Honda team.

Olsen Aaron

Quick same day service with no pressure. Jim and Jasmin make a great team. We ended up with the car we wanted and a warranty that makes sense. No pressure to add all those last minute charges you may get from other dealerships in town.

Frank Semco

Traveling from Calgary to Terrace, one of the rain gutters fell off just outside of George . I called Honda at Wood Wheaton. I explained I was on my way over and told them what happened. I was extremely pleased to hear the voice of a very pleasant and upbeat person ( Crystal)and so ready to help. She told me to just come to the shop to have it looked at. Well I’ve never been to this place (Honda ) dealership, and I tell you ... great superb service from the manager to the front desk!!! So awesome...This is so typical of all the Honda Dealers ships I’ve dealt with ...

Tevye Koutroulakis

Wood Wheaton Honda and specifically Young Nam were very helpful and accommodating. I had a unique set of circumstances surround my vehicle purchase and they went the extra mile to accommodate me. It was a pleasure doing business with them and I would definitely be a return customer in the future.

April Bugais

Great customer service. Friendly staff and accommodating. Thank you very much Art of Wood Wheaton Supercentre and Ryan of Wood Wheaton Honda for helping me to purchase my first vehicle. Really appreciate you guys! Never thought that it would be that fast for doing the transactions. Highly recommended!

Chow Lee

I was a Honda fan for a long time but after my experience with them recently, I would never buy a Honda vehicle ever again. They said my Honda Accord V6 requires 'compliance bushings' replacement and wheel alignment for about $500. Brought it in and they said they need another $220 to get into the deeper parts, with a total of about $1000. What a rip off. Some other people have told me the same story. My advise to Wood Wheaton Honda is: Be honest and upfront to your customer and they will come back to you. If they try to rip them off, you will never see them again. For your information, Prince George is a small town.

julie godin

After 11 years driving a car that is no longer made, I had to decide where to go. My research led me to a Honda, because of reputation for having a reliable product. I was looking for new car, with a list of must have options, long and specific. The 2019 did not have it all, but like magic Cindy produced the sharpest 2017 Sport Touring edition, which had everything I wanted and things I did not know I needed. Cindy was smart, professional listening to my requests. Upon seeing the vehicle it was a wicked red and black, but how did it drive? Off I drove and instantly felt the engine respond and the car hug the road. What a surprise! I was sold, but not ready to buy. Cindy offered me a seat, some tea, and before long the car was mine. Wood Wheaton had everyone on site to insure, register and finance the vehicle. What a good experience and Cindy , I thank you. I love my little flying machine.

Karen and Lucien Jean

Driving thru PG from Manitoba and experienced an unusual odour in our CRV. The service personnel were able to diagnose the problem in a matter of minutes. Polite and efficient service.

박지은

I was recommended a staff at this location by a colleague of mine. Scott McDonald was helpful in the process of finding the right vehicle and even though it took an extra week, the wait allowed me to find a vehicle I was truly happy with. Jasmin Siemens had been tireless in explaining all my options for me and both of them stayed beyond regular hours to help me get the vehicle rolling. Thanks Wood Wheaton Supercentre!

Ethan Hiebert

Excellent knowledgeable staff. Hooked me up with a new whip the same day i went

Lindsey Maletta

Very pleased with the product and service, as a return customer I consider Honda products to be of excellent quality and value. I would highly recommend this dealership and sales team.

Gail Soucy

The staff at Wood Wheaton are just incredible! Ben and Taya were absolutely amazing!! They fit us into a brand new Honda CRV in a few hours after having test driving one. Jasmine, is absolutely amazing!! A true miracle worker!! YOU ROCK!! All of you!! We will highly recommend to anyone wanting to purchase a new vehicle to go to Wood Wheaton!! Service is exceptional !!

jillian Kambeitz

I appreciated being able to arrange the trade in of my vehicle with the sales person by email and text prior to coming to Prince George. I think that the dealership was in a bit of a state due to their finance employee being away. However I also think that there was a lack of communication between staff. At one point the service tech advised me that he didn’t know what was going on and blamed the sales associate stating: “salesmen suck”. I found this aggravating and unprofessional. Overall I was very happy with my purchase and the sales and finance people were friendly. However we waited far too long to have the paperwork taken care of. We weren’t offered refreshments or anything else to make us comfortable over the 3.5 hours that we had to wait. Therefore it could have been better.

Bryan Ashe

Jeff definitely knows his product well and was very patient informative and went the extra mile for me. I would recommend him to anyone interested in purchasing a Honda

Lee Hill

Salesman and manager both helped make the experience relaxing and enjoyable. Went out of there way to make things work and look after me the customer!

Vicky Mcgivern

Fantastic service. Staff was super kind and helpful!

Logan Young

Great experience overall and the staff is very helpful and made sure all my needs were met when purchasing my car.

Jan Wood

My husband passed away recently, leaving me to drive a 1 ton dualie pickup. This is not a small feat in downtown Prince George, and I quickly realized that I needed a smaller car. I was looking for a used CR-v with low mileage. They had a 2009 CR-v on the Wood Wheaton Honda lot that was perfect. I got a price on the car that I was comfortable with and both Young Nam and Ben Parker were fantastic. I felt like I was treated with respect and valued as a customer. I have had bad experiences in the past with car dealerships, so this was a very welcome change. Everyone I encountered was friendly, and everyone was smiling. There were no "bad vibes" (sorry; old hippie lingo), that you sometimes pick up in a work environment. I would recommend this dealership to anyone. The lace of high pressure sales was a relief, as I am still emotionally raw from the loss of my husband. As an added bonus, I love my Honda CR-v. Kudos to everyone at this dealership!

annamaria waning

The level of service I received at this dealership was outstanding . The staff are professional, courteous and friendly. It was only a matter of a few hours and I was driving away in my brand new Honda CRV! I would highly recommend dealing with this dealership,you will not be disappointed with the level of service that you receive!Also they are highly competitive. I was unable to get the time and day from my local dealership. So I will never be car shopping anywhere else, thank you Dave , Jim and Jasmine????

Mike Jansick

I have just purchased a new Honda HR-V from Wood Wheaton Honda. Jim Galloway was very helpful during several visits that I made to the dealership while I was shopping around for a new vehicle. There was never any high pressure sales pitch or sense of urgency - Jim answered any and all questions that I had, arranged for a couple of test drives, and was very understanding in terms of what I was looking for and what would be my best options. Ben Parker and Jasmine Siemens were very pleasant to deal with as well.

Marvene Layte

I feel the whole experience with Francine was an event of Amazing, Informative, Knowledgeable and Respectful in each area of the process, and I came home with MY DREAM CAR, and more. My expectations were met on the most part, Ken also felt his had been met as best they could. Especially where they knew I was firm on, and the items they threw in to sweet'in the deal were what I had hoped for. Francine did an excellent job of allowing us to search through our wants in a vehicle, especially she listened rather than doing the "big sell job" I found in so many other places we went to. Putting the pending sale sign on the car to give me added sense of respect for our s time to think of what we wanted, rather than attempting to push us, which would have turned me off immediately!! The involvement of the rest of the Team created for me an added sense of security in the future for service which I never felt with my previous car at all. We are very pleased to be in the Honda family, for myself the fourth vehicle, my husband his first. We took it on a road trip to Vancouver the day after we bought it and it was amazing, so much fun to read up in the manual, yes we read the manual as we went down the road, and tried out a few of the fun new tricks it came with. Quite a few I will be bringing up in my next classes with Francine. That in itself a FABULOUS GIFT FROM Wood Wheaton Honda, a real sense of security and caring. I'll be back in the next weeks, why have gizmos on a vehicle and not know how to use them. Yep the car is expensive and I hate have debt, but they were very helpful in giving us the best deal we could find, but oh so good to enjoy!! Thanks Francine, and Ben, and the financial team. Integris credit Union Insurance even came over and got us going with our new insurance package, was so helpful.

Dennis-or-Cheryl Webster

Each person we met provided friendly, knowledgeable service. Jeff Dawson was great, coming in on his day off to get our paperwork started. When our cheque for replacement was delayed, Dave Smith made sure that we had a vehicle to accommodate our needs.

Jayson Davies

Very happy with the purchase made from the staff at Wood Wheaton Honda would recommend them to anyone

Sharon Brammer

All the people we dealt with at this dealership were very helpful and answered all our questions. At no time did we feel the pressure to buy a vehicle. Gordon Foulds was extremely helpful in helping us select the CR-V model that would meet our needs. Jasmine was very helpful in guiding us through the various options available and setting up the financing. Ben gave us needed information prior to our session with Jasmine and made us feel at home. Everyone went out of their way to help make our experience of buying a new vehicle a pleasant one. We love our new Honda CR-V!

Jason Clark

Can't beat a Honda, tall blonde guy named Jeff stayed late to help us search for a new car.

Neil Hanlon

Extremely helpful sales and finance service. Gordon was great to work with, as was Ben and Jasmin. Really happy with the whole experience, and very happy with my new CR-V.

Sarah van Leeuwen

I dropped my car off for what I was told would be a two hour appointment as I was purchasing new tires. I made it clear at drop off that I needed to be somewhere at 4 p.m. I got no responses to my texts to the customer service advisor so went to the shop only to find my car was not ready. This resulted in an incredible amount of stress and $100 fee because I was so dramatically late picking my children up from daycare. A very similar episode happened when I took my car in for an airbag recall, this time their delay cost me $30 in cab fare and $30 in daycare late fees

Jim Caldwell

Levi introduced us to Gordon who made getting a new vehicle easy. Thanks

Jayne Galloway

Love love love my new Civic, and so enjoyed and appreciated the excellent service from Jim, Jasmin and Dave who were professional, knowledgeable and friendly. Can’t recommend them highly enough. (And always a pleasure to see Jeff.) A seamless and stress-free transition from my old Civic to my new one.

Elizabeth Ossi

Always quick and friendly. I always receive great service from them .

gurjot singh

Staff is really good specially braydon he is really helpful all the time and work professionally