Reviews of Prince George Ford (Car Concessionaire)

Missy Rose

Just wanted to give a great customer review for our experience here at Ford. Dave Sacchetti and Kevin Anderson went above and beyond our expectations and made purchasing a vehicle a breeze for us. They answered all of our questions we had and went above and beyond. 10/10 will recommend.

Matthew McMullan

Ray Earles wad ecellent to deal with. Excellent communication and straight forward process. I would highly enjoy dealing with him in the future.

Mathew S

Overall very good experience with PG Motors buying my truck, cannot recommend them enough, staff was extremely friendly and quite simply do a great job. Jim was excellent for getting the price i wanted for a trade and getting things taken care of, if you want a no-nonsense salesmen i can't recommend him enough. The lady at reception who sadly I forgot her name, getting me an extra $100 off some accessories, even though i didn't ask or expect it. And Craig the sales manager was more then happy to have a chat and kill sometime while i waited for my truck to be ready. If you have an issues there I would suggest talking to him, as im sure he can sort it out. Overall, if you are considering a ford, look no farther.

Colby Bowd

Pg Ford had great service and treated us great throughout the entire process of selling us a truck. Raymond Earles was our salesmen and he was great!

Amanda Bylica

Ended up in a new vehicle today and couldn't be more happier with my purchase. Ray was amazing. And I walked out of there feeling so good and very knowledgeable about what I bought. I truly am happy and so glad for there service and help!!! Would deff recommend. . . Also Chris (big C!!) is absolutely amazing at making you feel like your in the right place. And explains everything is laungue you can actually understand.

Debbie Naismith

My vehicle wasn't even a Ford, but the service was absolutely top notch. The work done in a very timely and efficient manner. Service personnel very friendly, informative and professional. I recommend Ford service if you want to have a feeling of confidence with the repairs/normal servicing on any vehicle.

Sierra Huber

I confidently recommend this dealership. The people that worked with me were helpful, quick, thorough and very easy to get along with. I’m happy to continue my services with this dealership.

Duck Punch

Went to fix my truck, left with a newer one, Thank you very much to the amazing team at Ford for stepping up to the plate for me!! Rob was an amazing salesman, Claudia did amazing with making sure her assistant Phil had what he needed, Chris was amazing as well!! Thank you all very much!!

Wild Life

Steve did a great job helping me to find a vehicle today. I would reccomend him to any of my friends. July 29th, 2021 Just bought another car from Steve. Quick, easy and painless. I told him exactly what I wanted and he found it for me. He followed up with me to make sure everything was as it should be. I would recommend him to anyone.

Braden Mccormack

Just bought my first brand new vehicle through this dealership, definitely recommend to anyone looking to get into an upgrade or even a brand new car. staff was very friendly and Dexter Tabora was very helpful in finding me the perfect vehicle i was looking for and Phil who did my financing was very helpful in finding the deal that worked perfect for me and my life style. also the GM acknowledging me and my purchase and introducing himself without any word from me made me feel right at home. would rate 10 stars if i could.

Wayne Clarke

Booked my truck in for what we thought would be a two or three days to repair transfer case. They got my vehicle in right away and it was done the next day. Fast friendly service!

Trina H

Service techs are seriously lacking something here. Every time I bring my truck in for regular maintenance or what have you, I always have to return to have something corrected. Even after a simple oil change, truck was leaking oil everywhere and had to return to have that corrected. I have lost time from work from having to return to Ford. When I bought my new truck from Garth in 2017 service was excellent but now it's gone downhill. If I hadn't pre-purchased my maintenance package, I would not be going here for service. Apologies don't cut it anymore when service is consistently bad.

Cherry Blossom Botanicals

Raymon was great. He was very patient as I decided on the vehicle that would work best for me. I love my Titanium Escape!! Everyone has been very helpful.

starseed1

I was helped with my purchase of of a car by Dayan. He was kind, knowledgable. He even came to my home to take my old truck. He replied to my questions rapidly on messenger. He is very polite, kind, undestanding. Very easy to work with. We wish him well and all the Ford crew. Thank You Gus and Gals.

Zach Ralph

Kevin is an absolute pleasure to work with! He knows his vehicles, and made us feel extremely comfortable during the whole experience. I would gladly recommend him to any of my friends and family! Make sure you ask for him when you visit, you won't regret it!

Travis Reynolds

I've been dealing with PG Motors for closing on 14 years now. Service has always been prompt and professional. Any issues that have arisen have been dealt with professionally and with the customer in mind. In my opinion, while Ford will not always have the lowest price when it comes to buying an 'equivalent' vehicle from the competition, PG Motors has always made up for it with service, and costing me less in maintenance overall than other brands I've owned.

Kennedy Rutledge

Thanks Leonhard for fixing my windshield wipers. I was in and out within 10 minutes and with NO charge. I’m a single mom of an 8 month old baby and was horrified of going in and getting a large bill. Such great service! <3 I greatly appreciate it

Bruce Rogers

Hi we had a great experience with Dave Sacchetti. He steered is to a couple of vehicles in our range where we landed on a 2019 F150 that we are very happy with. Dave was very personable and accommodating with our requests. He gets a 5 star no problem

Trish C

Alesha, Claudia and everybody at Ford, there isn't enough words to say Thank You. The service and attention ( we & the car received) was just amazing!!. It was all done with such ease from first contact to driving off the lot. I truly felt a part of the Ford family.

Gord Robertson

We had our Flex serviced on November 12. The service counter staff was friendly and helpful. The service was done promptly. It was a routine service on a fairly new vehicle so nothing unexpected came up on the review.

Darren Abraham

Dave Saccheti was our helpful sales consultant and we definitely recommend him for his services. Phil Vachon was very helpful as well. 10/10 custom service. Thanks guys!

Michael Leong

Bought a used car and dealt mainly with Tony and Chris from used car sales. Both were extremely accommodating at finding what I needed to fit my lifestyle and were open to all my counter-offers and requests. Ended up far more ahead that I thought I would all thanks to these two. They made purchasing a used car one of the easiest things to get done due to the value they threw into the vehicle. 5/5 would recommend to anyone.

Pamela Rose

I found PG Ford very friendly and helpful. Wasn’t expecting to find a price that was affordable for my budget but with a couple of adjustments they got me what I was looking for.. quickly too I must add.. My second visit with them and will be dealing with them again in the future, special thanks to Robert Hough and Chris Vigue. Extremly happy with my new explorer

Livinthedream1987

Oliver was by far best salesman I've ever dealt with ???? keep it up my friend

Christina Lavoie

We just purchased a certfified preowned escape from Kevin P and Chris V at the supercentre - and we had an excellent experience. The guys were honest and accommodating, and made an otherwise stressful situation, stress free. We will be going back to the supercentre for our next truck as well.

Lex R

The worst customer service I've ever had. Anytime I have to take my vehicle in for anything I am treated with the utmost disrespect. There has not been a time I haven't left this place in tears. They will say and do what ever it takes to get your money that is all they care about. Do not go to Ford motors in pg unless you want to be demoralized, degraded and devalued as not only a customer, but as a human being. Also I hope everyone reading this takes note of how all the positive 5 star reviews are people who have recently purchased a new vehicle. Give it a year and I'm positive you will have a different opinion.

Patty Patterson

I want to share the awesome experience I had with Leonard Boudreau at the Prince George Ford Dealership. I had an incident with my car and was concerned that I may have damaged it...Leonard made it possible to put my car on the hoist to take a look and ensure that the car was OK. I am so thankful and want to ensure the world knows that if you need help from your dealership...go to Ford in Prince George. They really care and take care of you! There is no price on peace of mind...Thank you again Leonard! You Rock!

Bruce Pattinson

Just had my truck into PG Motors for service and tire swap. Everything was exactly as they said it would be. Truck was ready when on time. Hot Chocolate was fantastic. I'll see them again in the spring.

Jean Anderson

I like to take the time to Thank Levi and Cheryl for making my experience as a first time buyer of a new car so easy and simple. Levi went beyond making sure I got the best fit for me, he listen and helped me to decided what to do on making such an imprtant purchase.. The whole team was so friendly and wanted the best for their costumers

Kelwin Cruikshanks

Thank you Prince George Ford for an amazing experience while purchasing our new truck!! Had a few interesting experiences in the process, but we got through it just fine. Beautiful truck, and great people. Huge shout out to Cheryl Engel and Jim Dimor for the wonderful experience!

life with Dave Ponte

My experience with Prince George Ford was about the easiest experience i've ever had in buying a vehicle. Between my Salesman, Ray Earles, and the Assistant Sales Manager, Kevin Anderson, everything was taken care of quickly and efficiently. Ray made sure my vehicle was filled with fuel, cleaned and ready to drive off the lot. Many thanks to you two and Claudia (Finance Manager)!!!

David Thon

My family was looking for a little suv type, met up with Ray, he worked with me on a 2003 explorer, ends up they like a little challenge when swinging deals. worked out very well for us, got a good deal, 1 month later the little explorer is still going.. Thanks PG Ford, you helped us in a pinch. Worked out pretty good for us.

Richard Abraham

I am proud to say,the service I recieved from Sabrina and Kate, Li ,was awesome.they took care of everything and questions that I had when I traded my Vehicle on Friday. Awesome work ladies I give you 2 thumbs up and 1oo% job well done..Your #1 and a 10 for your attitude and services..thank you for your attitude and services.

Tom Taylor

Very good communication throughout the day. Good counter service as well.

Umesh Thakur

I am very happy with their customer, knowledgeable skills especially from the Service department. I am not good with vehicles parts knowledge and other things but Lander and Josh from service department always come ahead to help me out to explain me things in detail. Whenever I notice something unusual in my Ford Fusion 2017 I always give a call to them and they always help me very nicely and suggest me to book a appointment even I have not bought my car from Ford Prince George dealership and still have remaining warranty. Usually I have seen dealership just ignore you if you bought car from some other dealer and have remaining warranty on it. But they are very nice and always make me feel that I am safe on the road with their Ford vehicle. Manager Lander helped me last year with above and beyond service by staying late at work for some hours and fixed my Fusion wheel issue even they were just about to close and helped me to enjoy my trip to Alberta. Thank you service department and keep it up.

Ryan Beaumont

Incredible establishment. We have been having some longstanding unfortunate problems with our Focus. It has been acting up lately and we wanted to figure out what was wrong. They didn't have any time slots available today, but they said that we could come down and one of their guys would look at it. We only had to wait maybe 10 minutes and then the shop foreman came out, did a short test drive in our car, explained the problem in a very clear and very detailed sort of way. We have been dealing with similar problems for a couple years now and the real problem has never been explained to us this well. Afterwards, he checked took our VIN and double checked our car's warranty and then spent about 10 minutes explaining more things to us and helping us know what would be the best thing to do. Excellent service and extremely knowledgeable people.

MacKenzie Cassin

Buying my first ever new car was an overwhelming experience. We visited every dealership in town and then after a not so pleasant experience at Northland here in town I came back to ford with open arms. Jim helped us through each step of the process and always made himself available to help us. He was honest, funny, and so helpful! I love my new car and it is made 100% better by the fact that my experience with PG motors was just so pleasant. Thanks Jim & PG Motors!

Josh Staub

We recently purchased a new Ranger. We felt supported and taken care of from the first visit. Dexter and Steve are informative and helped us get the right vehicle with the options we needed. Cheryl in finance helped make the process easy and provided context with experiences. High levels of integrity on display from start to finish. Would highly recommend PG Ford based on our truck buying experience. Oh and we love our Ranger, it's awesome!

salmon_ wrangler 7

I bought a used car and am extremely happy with my purchase. Customer service was very helpful and welcoming, I highly recommend buying form this dealership Steve Allen was my salesman I am a first time car buyer,he made the process go smoothly and I highly recommend talking to him about your first car.

Jaime Le Francois

An exhausting loan approval process managed by staff members who wouldn't wiggle whatsoever with $$ to make the price work. Got my truck, but it was the basest of base models with zero bells and whistles. The dealership wouldn't even throw in a set of spare winter tires to make my lengthy time spent there worthwhile. Next time I'll drive to Vanderhoof to give my business to Westline Ford.

Ishatpreet Grewal

Had Ford Escape 2016 on lease from PG motors. Jim Dimor and his outstanding service was the reason behind that. Now my lease was over and decided to reach out to Jim for guidance although we live in Surrey. They shipped me a new Ford Escape 2018 titanium with all the features that I asked for. PG motors and Jim provide the best customer service so didn't even bother looking anywhere in surrey. Love my new car and thankyou PG motors.

Jenn kinnell

Salesman: Dayan. Was pleasent, very helpful making him easy to deal with. Manager Chris was great to deal with. Finance: Cheryl was very helpful and knowledgable. These three people were fantastic to deal with and I would go back.

Sherry Smathers

First time Ford owner and was a little unsure, but Kevin and Rob both were absolutely AMAZING. Very patient and courteous even though I’m very picky found me a truck to match my request and made the whole deal of owning a Ford the Best experience I have had in a very long time. ⭐️⭐️⭐️⭐️⭐️ ???? %

Michelle Walker

WOW! Thank you so much to Dustin Lynes Cheryl Engel and Dexter for going above and beyond on my new purchase of the Bronco Sport! I am loving it❤️❤️Any body looking to be purchase please stop by PG Ford motors they will take care of you !!! ????????????

Josh Bird

Bought a car from Dave sacchetti at pg Ford great experience and got me a vehicle right away I would recommend to future buyers to see Dave at pg Ford

Tony Balsdon

We live 3 hours out of Prince George, and whenever we have to have service work done, we can count on everything being taken care of quickly. November 23rd, 2020 ... Back in again for service and a recall, and again, they were great! This time the work took all day as our truck also had to go to a glass shop. They went way above and beyond to ensure we had a vehicle to drive during the day to do some shopping while they worked on our truck. Special thanks to Leonard and Lindsay for making sure everything went as planned! Great job!

Michael Kiessling

Just bought our second vehicle in 2 years from PG Ford. Bought a used 2014 Escape in 2017 and was able to upgrade now into a new 2019 F150 crew cab. The first sale helped us in rebuilding credit to be able to get into the vehicle we’ve wanted for a long time. Thank you very much Chris Vigue, Iain Watt our salesman and to Claudia and Cheryl in the business office. We are so very appreciative of the work that was done to get us such a great deal. Best dealership in town!!!

Javed Nisar Khan Turk

Robert Hough, helped us to buy used car from long distance That we found on internet. Robert was excellent to deal from start to finish and communication was perfect!. He picked us from airport. Robert took the time to explain everything about the vehicle and as well recommendations what needed to fix in order. Robert is knowable, pleasant, professional and we highly recommend to buy car from him! what a great experience!!!

powongick

I’d like to give a shout out to Robert from PG FORD . I came in with my mother in n law looking for a used truck for my hubby because he just doesn’t have the time to shop around due to his work schedule , and Robert was incredibly helpful . He has a great personality , he’s not pushy . He was more than helpful . He went above and beyond for us . We ended up purchasing a 2018 Ford F-150 sport . Robert has went out of his way to make sure our truck was detailed and that all the minor cosmetic issues were taken care of . If you’re going to buy a vehicle from this company , ask for Robert . He’s the charming redhead !! Thank you , Robert , for making this such an easy sale ???????? Daryll and I appreciate you so much !!

Benjamin Vogt

I purchased my first brand new vehicle from PG Motors and they made it a fantastic experience, Garth was very helpful and was willing to make me good deal especially when competing against the competition. Very happy with the service and I will definitely shop there again!

Brian Leslie

This is an excellent company to deal with both in their sales and service. They most certainly give you the feeling that their customers are very special. Also their service is thorough, efficient, and flexible. Always, well done.!

Alan Imrie

Brought my car in for recall work and a couple other issues I was concerned with. Overall the experience was ok but they did end up having to keep the car for 3 days due to a mix-up in parts ordered. It happens I supposed. The customer service was spot on and I was updated as required for every repair and the quotes were accurate.

Helena Hobart

I had my suv in for service and tire swap last week. I was very happy with Ashley’s care of me. However, I was advised the appointment would be two hours and it ended up being over 3 hours. My suv did not go into the shop at my appointment time. The tech stores my summer tires in a way that if I had to slam on the brakes, the tires would have rolled into me or they the hatch window. All was good after I fixed them so they wouldn’t roll. I had a tire pressure light come on half way home. I called the service department for advice. Josh was excellent in advising me that all was ok with my suv. Overall I’m happy.

Jess Callaghan

I purchased a 2018 Ford F-150 XLT Sport (affectionately known as Darla) from PG Ford and I could not be happier! I was able to get exactly what I wanted and it is such a relief to go from driving such a tiny car in this winter weather, to a larger truck! Cheryl in Finance was amazing and helped me get everything I needed in terms of my service plan and warranties. She also walked me through the entire process which put my mind at ease. Craig Pearson and Dexter Tabora were also amazing and spent a great deal of time helping me find the perfect truck! If you are looking for a warm, inviting and friendly team who will give you an awesome buying experience - come in to PG Ford.

Ronald Pitre

Sales people are fantastic to deal with, in my case, Robert Hough and Rob Bassermann. They always follow up and go out of their way to accommodate you when there's a problem. I will definitely go through them if I buy a new vehicle with factory warranty. I definitely wouldn't buy a used vehicle here again. Service department is beyond useless. I had two issues within the first few weeks of owning the second of two vehicles purchased at the used side last September (a 2013 Ford). The first thing to pop up was that the starter would whirr and grind without actually starting the vehicle every once in a while. When referred to service, they ordered a part that seemed unrelated to the starter. I tried to emphasize that it was the starter making the noise and not the engine. Because they couldn't replicate it, they proceeded to replace the part they ordered in. The starter still occasionally does the same thing to this day, the most recent time being way down a backroad out of cell range. The second issue was with the brakes. Whenever I would turn right, there would be a squeaking/squealing noise consistent with the speed the wheels were turning. Determined it was coming from the front passenger wheel and got in contact with the dealer since it still within a few weeks of driving it off the lot. They put me in contact with someone at the service desk. Had to play phone tag to finally get the truck booked in to get looked at. Dropped it off for the day and went to work. They drove it around, couldn't replicate the noise, and called it good without putting it on a lift. I heard the noise again, they took it for the day again.. did this on 3 or 4 occasions, same thing. At this point, Rob (the sales manager) took the truck for a few days to see if he could replicate it, and let me use the loaner truck (thanks again!). He heard it, and the service dept decided it was the heat shield behind the brake components causing the problem because the noise went away after bending it around a bit. The noise came back. I took the front brakes apart in the driveway to find that the pistons in both front calipers weren't retracting properly, the inner brake pads on both sides were seized in place (had to hammer them out after the whole caliper was removed) and had significantly more wear than the outer pads, and nothing that could have been greased when the dealership had it 4-5 times was greased. They clearly didn't bother opening up the caliper. I ended up replacing front pads rotors and calipers myself instead of going back. I would buy a new vehicle from them again for the sales folks, but would take it to another ford dealer for any warranty work.

kirb smith

Ray and Rob were fantastic and really paid attention to our needs, both in terms of features and budget. Thank you!

Jaskaran Singh

Just went there to look at a Chevy Malibu. Car was priced great, customer service was awesome and didn’t feel pressured to buy the car. Just a note to thank-you for being so professional and honest. (Patrick Stuart) 2nd review will be posted if I decide to go back ..

Ayoub Moustaquim

Great Customer service, I had to disable my alarm system and couldn't do it somewhere else, I hesitate going to Ford but honestly it was the best thing, Josh Skelton was very accommodating and managed to get the problem fixed the same afternoon, I highly recommend Prince George Ford and special thanks to Josh Skelton.

Mel

My Wife and I had traveled from our home in Southern California to Alaska and were on our way home. Had set up an appointment to have the oil and filter changed on our 2008 Ford F-250. I was a bit taken back when, upon our return from breakfast that we needed $4,000 in repairs on a leaking rear main seal and front ball joints. We were also told that the previous oil filter, installed by Seekins Ford of Fairbanks, was an after market filter and that PG Ford would need to charge us $43.00 to correct this. We paid $340 at PG Ford vs $158 at Seekins Ford for the exact same service. This coupled to PG Ford trying to take advantage of us and throwing another Ford Dealer under the bus is my reason for only one star.

Viktor Brumovsky

The service dept squeezed me in on a Friday when all my power doors locks went haywire right before a road trip. Despite some challenges the tech was able to chase down the problem and get us sorted out before the end of the day so we could enjoy our trip. Thanks so much for making time for us and going the extra mile!

Matt S

Our salesman was Axel he was super helpful and made sure everything was done for us. We love our 2017 Ford Escape so far. Great customer service.

Jose Lopez

Took the truck in for service, inspection was performed on the vehicle. There were several mechanical things wrong with the vehicle, service department let me know about them, and they were fixed and done promptly. Also there was a recall done which I was not aware, service was excellent.

Nathanael and Nicole Massey

I had some work done at PG Motors on my car in the winter and was very disappointed! The first time when they booked me in for an appointment after an inspection, I arrived and the part hadn't even been ordered like they said they did, so what a waste of a day to drag 3 kids under 5 out. Then after it was "fixed," I was still having problems because they forgot a step in the repair; very frustrating. When I went back to speak with them about it, I was treated very disrespectfully and they accused me of lying. Very unnecessary! I ended up fixing it myself...

Chris Weber

Big Big Shout Out to the Wonderful Staff at PRINCE GEORGE FORD, Raymon Earles, Chris Vigue, and Cheryl Engel for Selling us their amazing Fleet Vehicle, 2018 Ford Flex Limited Ecoboost, and Linda who delivered it 1250kms to us all the way to Saskatoon!!! We have been a huge fan of the FORD FLEX needed for our growing family; and we looked Canada wide for the right one and we scored! RAYMON, CHRIS, CHERYL, and LINDA are amazing people to work with, putting in long hours and connecting all the dots making our trade-in experience an easy one! Cheers! Chris & Giselle Weber Family, Saskatoon, SK 5 STARS*****

Carrie Wiebe

Huge shout out to PG motors staff!! Leonard you saved my holidays!! Amazing service and knowledge and willingness to try everything to fix the problem!! Will be my go to place for my Ford F-150.

Shane Moscrip

I was interested in the new Mustang Mach-E, Steve Allan was great in sales, great help, and knowledgeable. I had a small issue with the car over Christmas and Mel Tabora got me into the shop with very little notice and got me on my way.

Shamus Curtis

**Updated over 1 year later** I wanted to upgrade my review from 4 to 5 stars. Robert has been great, checks in with me every now and then to make sure my suv is still doing well, and in a recent visit to ford this week he sat down and talked with me about what I can do to make my F150 a better fit for me. Robert is a great guy to have on the Ford team. Next truck I need im coming in. See you then. **Old 4star review** The guys at the used car side of PG motors, Robert, did a great job getting me into a new'ish suv. It wasn't the escape I thought I was going to buy but rather one of their great used Toyota's. These guys really pulled out all the stops to make my new car exactly what I wanted.

Tarun Bibra

I took my vehicle three weeks ago for tire balancing and for a complete inspection. When i picked up my truck they told me my rear brakes are thin and need to be changed 'immediately'. They didn't even bother to call me during the maintenance to see if i was okay with them changing my brakes. Anyhow, they booked me for the following week for brake change. When I came to drop my truck they told me they do not have parts for brake change. The customer representative told me that she will call me same day to reschedule my appointment but she never did. I feel very disappointed by their service. They do not care about contacting the customer in advance and have no regards for others safety.

Shady Rest

Well i went looking for a car and Robert Hough came out and helped me. He was friendly and knowledgeable unfortunately i did not buy the vehicle at that time. Than 2 weeks later i was still thinking of the Ford Edge and i called him again. We made a deal on a price and he said he would put the car aside for me. Next day we came down and bought the Edge. Robert was very nice as all the people we talked to, as well as Claudia Li in financing and warrant gets a 5 star from me too as she saved us money on our extended warranty. The only thing i was not impressed was the detailing shop. They use way tp much tire shine and that got on everything like paint,fender flare, window. other than that it was al good

Schwartzee

I have bought 4 new vehicles off Garth Miller in the last 9 years and have received great service from him each time. 3 of the 4 vehicles were sourced outside of pg to accommodate my specific requests. Also I have always received great pricing and service from Erik in the parts department. I am assuming the service department is good... but i haven't dealt with them much at all so have no review for them. If the 2020's we just bought are half the vehicles my last 2 fords were i will definitely be buying here again.

Traci

If I could give this dealership more than five stars I would. Steve went above and beyond during a difficult situation - I was working in a narrow time frame. He found me a vehicle I'm extremely happy with, and really went the extra mile. Steve's manager also went above and beyond, thank you Ford!!

Sarah Moore

We Dealt with Alesha when buying a truck and she was awesome. Had a few issues with dexter (one of the sales managers) he was tough to deal with. The truck I bought was misrepresented when I purchased it online and had to fight to get them to go good for anything on the deal. I ended up getting half of what I was asking for. I didn’t feel that I should have had to fight so hard to get them to do right by me. Almost wished I shopped around a bit more. Had I realized this before I signed the papers I would have bought elsewhere, oh well live and learn. Not sure yet if I’ll buy another vehicle from here. Not sure if I’m suppose to include the service department in this but I will. The price quoted me on the phone was bang on, work was done earlier than expected. Although they didn’t fix one of my warranty complaints and didn’t wash it, I was generally happy

Sandie Robinson

So impressed with the service we received when our Ford F150 developed an oil leak on our journey to Prince George. Many thanks to Josh and the lovely girl in reception (sorry I don't know your name). Excellent and timely mechanics too! Definitely recommended!

Nikki c

Amazing experience each and every time I come in! Whether it is service or sales everyone is so friendly and go over and above to ensure you leave happy

Sam Lewis

I would highly recommend PG Ford. I had a great experience working with Alesha and Claudia. Alesha worked with me over a few weeks to find exactly what I was looking for and I never felt pressured. Since I live over 3 hours from PG Ford I was able to do everything over the phone and email which was great. PG Ford even delivered directly to me. I will be recommending them to all my friends and family.

Aaron

Brought my work vehicle in last minute in the afternoon for a brake issue, had me diagnosed in an hour and fixed by 10 the next day. Best customer service I've ever had from a dealership.

Science Officer Stefanie

Just bought a very cute Fiat 500. Very friendly people. Highly recommend Dave in second hand car sales.

Jess Whitney

I needed a block heater so made an apt. Turns out, I had one and didn’t know. They could have easily charged me for a full install and I would t have known any better, but they were honest and didn’t do that. Much appreciated. The staff are always so friendly, even when I’m stressed about car trouble and being snarky. Ford had always treated me very well.

Kevin Aurora Mernickle

We were pleased with how Robert Hough respectfully addressed our concerns and ideals. He went the extra mile in the very cold weather to make sure that we knew exactly what we were getting and he also delivered the vehicle safety and efficiency to suit our upcoming plans. We very much appreciated the family dynamic and team effort of PG Ford to provide us with exactly what we were looking for! Thanks very much! Appreciatively, Aurora and Kevin

Gil Malfair

Service continues to be excellent as have been all of service appointments and interactions with staff over the past three that I have owned my Ford.

Five Keys

Excellent sales staff. Dayan made the purchasing of my vehicle go very smoothly and seamless. Highly recommend going to Prince George Ford if you are interested in purchasing your next vehicle.

Donna Morrison

My experience was fine. It was a simple recall check on the seat belts. It took about 45 minutes which was a nice surprise. Result was good.

Zawad Abedin

I would like to take a moment to appreciate Kevin (My sales guy), and Chris (Manager). They are fantastic in one word. They do everything they can to get you the price you want on the vehicle you like. They are super cool and easy to talk and deal with. Loved the experience of mine with them and next time, I am going to do the same.

David Kavanagh

It was a pleasure working with this dealership! They (Craig, Robert, Phillippe, Kevin) went out of their way to find me the truck I wanted and were very attentive to the details needed to make the deal work and to ensure I was happy with the purchase. Thanks everyone!

Laura Masich

Before or first big snowfall I had to take my car into the service center to have a mud flap put back on. Lenard kept my car over night to thaw it and had the mud flap out back on at no charge. Thank you to Lenard and the service staff for always giving me great service.

Natasha Buchi

Would give a zero rating if it was an option. No sales people on the used or new lots, had to go in to ask for one. Was a huge bother for the person who finally came to assist me. Have never had a pleasant experience at this dealership in the past, even more so confimed the customer service is terrible after today's visit. Definitely will never get my business in the future.

Kelli Smith

We had a great experience with PG Ford, our salesman Patrick Stuart went above and beyond for us. I told him what we were looking/hoping for and he found us just that! He has been very kind and very professional. They kept us within budget and made sure everything went as smooth and quickly as possible. No complaints at all!! We are now proud new owners of a 2017 Dodge Ram! Thank you Patrick for all your help!

Corrine Lowley

I would recommend to anyone looking for a new or used vehicle, to go to PG Ford. I purchased a pre-owned F-150 from Dave S. in January of this year. I am more than pleased with the service he provided. He was patient, knowledgeable, and had answers to all my questions. We would not hesitate to go back and see him for our next purchase and would refer our friends and family to him.

Ken Newell

Had a very quick and efficient purchase process with David Sacchetti. Saw a few trucks online, went down to the dealership looked at them. David showed us around them and pointed out a few things especially in comparison between the two. Test drove one and came back from the test drive and made an offer. In the end I got the truck I wanted for the price I wanted to pay. Very happy. Gotta give a shout out to Dexter Tabora for getting me into the dealership rather than just keep kicking tires.

Stephen Healey

My wife and I popped in for a quick look around and drove away with an A1 class escape. The salesman, Ray, was promptly out to see if we needed any help while not being pushy like we have experience at other dealers. Ray listened to our queries and pleasently did not try to sell something outside of our stated budget. All aspects of the sale from start to finish was pleasent and not in the least stressfull. The one concern we had with our new to us vehicle was addressed on the spot and beyond what I was expecting. The Sales Manager, Rob, was readily available to assist Ray in answering questions but was not hovering or pushy to get the sale done. Even the finance portion of the sale was stress free and progressed quickly. We would have no problem giving the entire team that assisted in this sale 6*s if they were available. When it is time to upgrade our other vehicle we will definately be revisiting this team to get that sale accomplished . Steve and Rohna Healey

Muhammad Usman Idrees

Took my Ford F-150 to them for the first time for a safety recall and engine oil change. Got it back with a huge crack on the wind shield. There was an existing repaired rock chip on the screen; however, it would not have been possible for it to turn into crack without fair negligence. The Assistant Service Manager (Leonard Boudreau) took no ownership of the incident and was least apologetic. Extremely blunt! Also, I have been to Dodge and Nissan before for oil changes. They always return a washed/vacuumed vehicle. Nothing of the sort with oil change here. Extremely disappointed with the service.

Daniel Egli

My Explorer just hit 63,000 km (3,00km over the warranty) and the power steering had a bearing fail; due to the nature of the new electronic power steering systems, this means a large replacement ~ $2,500. Called PG Ford, asked if this would have any coverage or help under the warranty and told that I would have to pay the entire bill. Due to over a 1 week wait to even get a diagnostic, I had a diagnostic done at a different local shop. Local shop determined the bearing issue, charged $55 and advised that Ford Canada has allowances for helping customers that are so close to the factory warranty in situations like this. Back to PG Ford to inquire and found out that I could open a case with Ford Canada. Called Ford Canada and they advised they could look into it but would need a Ford center diagnoses of the issue. Waiting again for an appointment with PG Ford, this time charged $160 to determine the same issue (bearing) as other local shop. Called Ford Canada, first question is whether I got maintenance done on the Explorer through PG Ford which I had not. Refusal of any coverage due to that factor. Although not happy with Ford at this point, still got the change done at PG Ford vs other shop due to price difference (other shop has to buy power steering from Ford and pay for the computer software download so they have a hard time competing). In the end, why did PG Ford not initially advise that Ford Canada does help with some cases that close over warranty (they didn't know where I had had service done on that initial call) and then why did Ford Canada entice me to get another diagnostic service done when they could have straight up refused me the help based on service location? To top things off, I had to bring it to PG Ford's attention that their employee had scuffed the rear quarter-panel (they note stuff 10% the size of this scuff on their damage assessment) and after an initial dodgy conversation, they did review camera footage and agreed to pay the minor charge. No complaints about Alicia from the service center who I dealt with for parts of this.

Samantha Moise

Raymond Earles was prompt at answering any questions I had and I truly believe he went over and above to get me the vehicle I wanted and now have. Thank you Ray. I appreciate your time and efforts.

Branda Eggert

Bought a car again from pg Ford and love it, had a man named Robert help he as very good as usual. We always enjoy doing business with you!

Regena Hallmark

My husband & I purchased a great pre-owned car with help from Dayan B and Chris, one of managers. They were very helpful and accommodating to what we were looking for (that we saw on their website). Great service! Thanks!

Jacob Hoedel

Bought a new to me vehicle from ford. Robert was excellent to deal with and even a few weeks later he has reached out to make sure everything is perfect . Would highly recommend Robert and PG Ford. I will be going back when I am looking for another vehicle.

Alise Grant

I purchased a lightly used Acura a few days ago from Ford PG. This was my first time purchasing a vehicle, but the process felt easy thanks to Axel who helped me through the whole experience. He went above and beyond to ensure I knew every step, including supporting me while I attempted to sort out insurance troubles. I am so thankful for Ford PG!

Matias Howard

Great experience! Got me the vehicle on the day I wanted it (same day I went in there). Sales rep Patrick was unbelievably helpful and polite, was as honest as he could be. I’m a first time car buyer and was not taken advantage of got the price I need bi weekly and the vehicle to match my personal use. Thank you PG ford! Detailing was nice but seemed to be rushed other then that beautiful experience and happy to be a customer!

adam lloyd

Today, September 12 2017 I used PG motors detail shop. I ask for good wash and clean of the inside and outside. I was charged 120$/hr labour to clean my truck. Got it back and they had washed alot of dirt and yes It was not that clean to start. But my bill was 160$.! Walk out to my truck, all four door jams look like this. They had my truck for 5 hrs, washed for 1.5. Customer service ask if they could make it right and clean the door jams. I had enough, they reduced my bill to 80$/hr shop rate. Bill was still 110$ car wash. My recommendation is use other details shop in town.

Dennis Thideman

Recently purchased a new F150 from PG Ford with the help from Robert Hough. If you are in the market for a new or used vehicle highly recommend you give Robert a call at PG Ford to help find you the right one. I want to thank Robert as he was very patient and diligent at working with us in finding exactly what we were looking for.

Silver Diamonds

We had the privilege of having Kevin and Rob help us to find a new truck. My fiance was in an accident and we went and looked at used Ford trucks the next day as we live out of town and couldn't go without. They were really knowledgeable about the vehicles and made sure we had everything we needed including a loaner for use while the truck was getting work done on it. Thanks again, we will definitely be heading back when my time is up for a new vehicle. Shauna and Adrain

Dean Schneider

Recently purchased a 2020 F-150 Lariat Power Stroke. Excellent experience! Very honest, fair, friendly and knowledgeable team. Was in and out in a short time. Would highly recommend.

Charley Hogue

I had difficulty getting the work done in one visit, when I called to book in advance, asked proactive questions about the work to be done and was assured everything was good to go. I was disappointed when I came to pick up my truck and not all of the work on the work order was complete, so I had to leave my truck an extra day. This happened 2 times, so not just a one time mistake. The manager compensated me and in the end met my expectations. I have a maintenance package I am committed to use. Hopefully, the service department irons out some of the inefficiencies in how they record the work, getting the work done completely and in a timely manner and communicating with the customer.

Sean Muise

PG Ford really hit out of the park on my purchase of a 2015 F150 last month! Excellent service - Quick responses to all of my questions - Open, honest communication about the condition of vehicle - Found a price and model that fit my family's needs. I live in a remote location and it's really tough to feel comfortable about a big purchase that you can't test drive, but Dusty was able to hook me up with pics and video to help me get a closer look. Thanks Dusty and Cheryl!

John Callaghan

The Team at PG Ford was great with helping me find the right truck for me and get the best financing. Craig Pearson, Cheryl Engel and Shawna were great and helped me through the whole process. I have been enjoying my new F150 XLT.

Dylan Sandy

Helpful, knowledgeable and easy to talk to is how I would describe Tony Shenk and the other people working at Prince George Motors. I went into Prince George Motors to buy a new F-150, however I had never bought a brand new vehicle from a dealership before. Luckily, I ran into Tony who made the process of looking, testing and buying a new truck easy. He took the time to explain everything that I did not understand and walked me through the whole process of buying a truck. Even after all that, he was still awesome enough to include a set of winter tires and a brand new tonneau cover. All I can say is if you are looking to go and buy a vehicle from Prince George Motors, make sure to ask for Tony.

Zion Cruz

We have always been impressed with the level of service and customer care that the Prince George Ford has show us in the past and this experience was no different. I came in for two recalls on my F150 and the service staff were friendly and helpful. The recall repair was fast and our wait was minimal. The dealership is always welcoming and clean. Most dealerships are intimidating and pushy but not at Prince George Ford. We have purchased two vehicles with them and will continue to grow the family in the future. Thank you everyone at PG Ford.

brent hicks

I would highly recommend Garth Miller, my parents have been buying vehicles from him for years. When I was going to look at buying my first vehicle I went right to him and he took very good care of me. He helped me through everything. Got me and good price and I am very satisfied, will definitely come back to see him in the future!

Duggyb

Had a great buying experience with Dustin Lyne and Claudia, dealt over the phone remotely as we were buying from Calgary, got the deal done and flew up a week later to pickup our truck. They even put us up for a night or a good hotel in town and had the truck clean and full of gas for us to pickup. 10/10 would buy again.

Wanda Boudreau

The sales and the finance staff exceeded expectations in getting me the best deal!! My salesperson, Kevin P. took great time and care in showing me how all the features worked on my new vehicle!!

Tianna Schnepf

I would recommend Prince George ford to anyone who is looking for a new or used vehicle. Dave sacchetti in the used department was absolutely amazing. He helped me find the perfect vehicle for myself.

Vanessa Covucci

Patrick was so fabulous to deal with. He helped us with the purchase of our “new to us” pickup and he made it easy, fun and we enjoyed the experience. Super helpful and friendly. We would recommend Patrick and PG motors. Thanks for the sweet ride ????

Sharon Hollis

I would like to Thank Josh in Service, Leonard in Management, and Technician Owen for giving me such good service on my vehicle and offering very good customer service. I think the PG Ford Team goes the extra mile to help their clients to keep their vehicles safe and running.

Keith West

Great service, purchased the maintenance package for my 2020 Ford F-250 and I’m glad I did.

Cheryl Berube

Great customer service! Very pleased with Kevin A and Cheryl in financeing prompt replies to any questions we had and their overall professional attitude. Loved the detailed tour of our new truck that was given by Dayan and Kevin they were very knowledgeable and friendly. Overall, a very smooth buying process from beginning to end. A great experience as first time buyers at PG Ford!

Nightmare Booda

Amazing salesmen and women there! If your ever looking for a used vehicle look for Robert Hough

Kailie Marie

Thank you SO much Dayan and Chris for helping me purchase my beautiful new ride!! My experience with Ford was so wonderful. Everyone was very kind, informative and easy going. I enjoyed everyone I encountered and was blown away with how well they took care of EVERYTHING. Thanks again guys!!

Romello Henwood

Hey! Just bought my new transit van for my company from Dayan batchelor-barata. If your ever in the need for a new or used vehicle go see my guy, just ask for him at the front desk and no matter where on the lot he is, he will literally sprint to you. A+ on the customer service, will definitely be back next year to either add another transit or maybe get a nice little race car for myself.

Dave Fuller

I brought a car from Edmonton and had to get a out of province inspection. The team at the service center was helpful and friendly and the price for the inspection was a little lower than I had budgeted. Would definitely use them again!

Lisa Toporowski

Best experience at a dealership I have ever had. Though most was done through phone calls but when I arrived the process went pretty smooth. Craig R sales guy was great!! Claudia in finance was amazing!! Thank you guys again for helping me. Didn't think it was ever going to work in my favor!!!

Northern Adventures

Had a good experience with the sales staff well buying a new vehicle. Chris vigue the used car manager and his two sales men Patrick and James made sure that me and my wife got the right vehicle. Aswell as the finance manager Cheryl Engel did everything that they could to help us out no matter what we needed. My wife is 9 months pregnant and we had to buy this vehicle due to our old one breaking down and they made sure that not only did we get the right vechile but they all made sure my wife was comfortable. Would highly recommend buying a vehicle from them.

Jason Nie

Best dealership service ever. We weren't planning to buy one when we stopped by. But thanks to Craig Reardon who never gave us any pressure and did explained all the details on their vehicle to us, we made our mind to buy this beautiful monster. Craig was very knowledgeable on his trucks and he showed us the entire yard to pick our favorite one in freezing weather. Big thank you to Craig. Also Chris Vigue offered great help in trading in my old vehicle and also getting a new one. Big thanks to Chris as well. When we finished the deal we talked to Chris Wall who gave us a very heart-warming gift tote from Ford. Very nice place and people!

Georgette Kopp

Purchased a pre-owned vehicle with the help of Patrick, who made the process seamless and effortless. He provided us with top notch service; from the greeting to helping me through my indecisiveness (which I’m sure was driving my husband nuts), as well as entertaining our twins while we were finalizing the deal. Thanks PG Ford and thank you Patrick!

Kaitlyn Hummel

Purchased a 2016 Ford Escape from the Ford Used Dealership in July. My sales person, Kris Valenta, found the perfect car for me (the Blueberry). She was very knowledgeable and provided a stress free experience. As well, this was the second time dealing with Chris Vigue, Used Sales Manager. Being recently widowed, this was the first time buying a car on my own. Chris took the time to explain things to me and patiently answered all my "girl" questions which helped put my mind at ease and made my decision easier. He has provided exceptional customer service, going well above and beyond. I am loving my new car, so much fun to drive. I highly recommend checking out PG Ford for your next vehicle.

Trina Calder

Great experience dealing with David Sacchetti, he is very thorough with everything and puts everything in writing, can't go wrong with David... thanks for the Birthday present...

Mary Anne and Andre Cote

Hi...We purchased a 2017 Escape and after just a few days are very pleased with the performance and comfort. Also enjoyed the service from Fern in the purchase process and the friendly and very informative and helpful service we received. Great job. Thanks to all who served us in the purchase. Will surely recommend to others this vehicle and refer them to Fern. Thanks

Philip Mailhot

Excellent service! Was early but didn’t have to wait until allotted time to have the truck serviced. Nice to be able to take the puppy inside the lounge as well. It was quite cold out.

Kevin Axton

We recently traded in a vehicle and bought another from Robert Hough, this is the second time we've dealt with him. Great guy and great service!!!

Matthew Vigue

Thank you Super Center (Chris especially) for helping us with another truck purchase, we are very happy with the performance and the price was couldn't be beat. We just keep adding Ford's to our fleet!

Filip Rodts

Just want to say a big thanks to the shop foreman, Dan Tricoteux for taking the time to look at my truck on short notice. I had a noise coming from my truck which was very loud. I had taken my truck to another place in town to diagnose the issue, they changed a whole bunch of parts, a big bill, and that did not fix it. I told Dan what the noise was, he opened my hood, took out a part, and said this is your issue. He then proceeded to come with me to the part department, got me a part, put it in, and took me for a test drive. Noise gone. A $17.00 part did the trick. An the best part, No Charge. Now, that is customer service. Thank you Dan and PG Motors!

K Anony

Bought a gently used F-150 from Prince George Ford. Ray was great to work with and made the whole buying experience stress free and easy.

Mitchell Fuoco

I highly recommend Prince George Ford for anyone looking new or used! Dave Sacchetti and Chris vigue in used sales were awesome. Answered all questions and made no attempt to rush me or make me feel pressured. Claudia LI in financing was extremely clear on details and made sure i knew everything and was okay with the whole deal before asking me to sign anything. All in all it was the smoothest vehicle trade in/purchase i have experienced and i will for sure be going back when its time for another truck!

Rodney Harris

i was impressed with the respect and full disclosure of the used sales manager Chris Vigue , he treated me with respect and after finding hidden damage, he offered me options and in the end he choose to make me happy, Thanks to Sabrina for taking the time to show me the truck i know own, keep up the great work, i would recommend this team to any of my family and friends

Karla Matson

Very good service! On a whim, we reached out to PG Ford to do a trade in with our Explorer on a F150. Robert Hough's was accommodating and we were able to come to a deal. PG Ford is willing to work with you, and also does delivery of vehicle to your door! We are very happy with our new to us pickup.

Shawna Pod

Amazing customer service. Patrick and Dexter were great to deal with, and helped me feel better with buying my car. Would definitely recommend them. This dealership was great to go to!

Christina Nadeau

From Garth Miller finding the perfect truck for our needs through to delivery, our experience was smooth, informed and stress free. I really recommend buying your next vehicle from the kind friendly people here. I now feel like a part of a big ol Ford family. Thanks PG Ford

Stefan Schurz

I had a very good experience overall at Prince George Ford. Oliver Bueschel was great at overcoming a difficult situation in the global market for trucks and putting me into 2015 Ford 150 Lariat. He was patient with me on getting something that worked after i changed my mind a few times on engine type, pricing etc. Appreciated how the team at PG Ford came together to get the trade in done and paid for my insurance and let me drive my trade in until the truck was ready. Oliver dropped the truck off at my home on a long weekend Friday evening then drove my trade back to the dealership probably some of that time being on his own time.

Mike & Lee-Ann Estabrooks

We went online and sent in a message, we are from out of town. We received email confirmation that evening that someone would be in contact . We received an email from Patrick Stuart he is online sales consultant.Also a phone call Monday from Lyndsay. Patrick worked to find us our new truck. We’re abit picky about many things lol. He didn’t give up and we’re very grateful. I’m sure we were no walk in the park. He is very enthusiastic about his work. He is professional and works very hard for his clients. Cheryl from finance was wonderful as well. All in all it was a great experience. I would recommend pg ford to my friends and family.

Wayne Martineau

Prince George Ford offers great friendly, knowledgeable staff using a great team approach to sell quality, competitively priced Ford Motor products. Claudia Li in financial services exemplified the team approach, while finalizing the paper work on this unit, she continued the team approach of knowledgeable staff by telling me some facts on the complexity of this Ford product. For example it takes 15 Kilometers of wiring to make all of the features on this pickup truck work. I made Dave Sacchetti in sales work a bit to sell me this unit, but he is an awesome salesman. Very pleased with my new 2019 F-150 XTR 4X4 Supercab with an awesome 3.5 Litre Twin turbo V-6 Ecoboost Engine, with 10 speed electronic auto transmission. Very impressed that this vehicle met the advertised window sticker fuel consumption for highway driving with a brand new not broken in engine. Looking forward to even better than advertised fuel economy when this awesome Ford product gets broken in. Prince George Ford- Awesome Staff -Awesome Product Two days in to a new vehicle and it continues to meet a better than advertised window sticker fuel consumption without being fully broken in.

Isaac Dumais

I was an online, out of town buyer and Patrick Stewart helped me find what I was looking for and helped me get the best deal. I threw a couple curve balls at him and he hit it out of the park! Thank you for making buying a truck enjoyable!!

Victor Engstrom

Excellent customer service we loved having Jim as our sales associate he was very knowledgeable, fast and efficient. Would recommend going to see him next time your going to look for a new vehicle. Thanks for the great experience!

Bo Robertson

Thanks to Oliver B. and Chris V. for helping us find a great truck at a good price. They were honest, friendly, and knowledgeable. Went above and beyond. Also thanks to Cheryl in financing for finding us an even better deal than anticipated. Great service! - Bo and David Robertson

Colton Hartman

I’ve been looking for a new truck for quite some time and Oliver Beuschel helped me find exactly what I was looking for. Thanks again!

Ken Knechtel

When purchasing a new truck, dealing with Chad B made it easy, he was very knowledgeable and he answered any questions that we asked. Chris V.was great, he worked his magic to get us the payments we wanted. I highly recommend those two when buying a vehicle.

Montana McKay

I brought my vehicle in a couple times to the dealership and both experiences the staff were extremely helpful, kind and it turned out to be not as costly as I thought. I dealt with Leonard both times and he was very thorough and made sure he stuck within the invoice that was discussed. Although the work they did extended much beyond what was discussed on the invoice, the pricing was honoured without even a question. He knew I was in a sensitive spot being pregnant with little financial wiggle room and other financial strains that were caused by unforseen circumstances. He was very conscious of this and compassionate in his pursuit to resolve the issue. When they found out I needed 4 brand new tires, he searched for the best and lowest deal he could find and I ended up paying a third of what I was expecting for tires that were already on rims and in great condition! It was a great relief and I extended gratitude but I absolutely recommend this shop and Leonard to everyone I know. He was so thoughtful and I can feel safe driving my vehicle again! Thank you Ford team!

Tyler Dixon

I have been dealing with Don Khela in the diesel service shop for a couple years now, he has always been great at helping me when I am on a time crunch and very good service. If you have or want a diesel I highly reccomend them just for their diesel service alone. Also, highly recommend our salesman Paul.

sean

Great customer service, didn't feel pressure to buy. looked all around town for a used pickup in good shape and i ended up finding two that I liked and I chose pg motors because i was happy with they way i was treated by both Robert Hough and Chris Vigue. I will definitely be going back to them when its time for another vehicle.

Dave Pipe

Great Job Harv and Rob, in helping me through my buy/sell experience. The issue with a leaking rear window seal [which they could not have known about] was dealt with as soon as they could and I left feeling satisfied! Personable and eager to satisfy to make the deal!

Tony Falcao

Friendly and professional service from all PG Ford staff. Levi was great to deal with and made the entire experience enjoyable and positive. Thank you!

Colin Hargreaves

Went in to test drive an Escape. For about the same money Dave put me into an almost new Edge. Bigger with more power. Dave made the usual ordeal easy and didn't take long

Dean Misch

I bought a 2011 F350 From PGMotors and got a smoking deal, thanks to Ray for working with the manager to get me the great deal!! A thank you to Oliver for helping out Ray!! Dean

Joseph Sallis

So my Ford F-150 downshifted to first at highway speed while towing a trailer on May 18th. It causes the engine to go way over redline, and blew out a transmission cooling line, causing all the fluid to drain out. It was due to a transmission controller that is faulty and was a recall issue, so I had it towed to a dealership. They had seen the codes when they scanned that it did do what I said. They said the mainframe was a long lead time, due to Covid. Then after getting the mainframe in, they said that the transmission was wrecked, and would not be covering it. As many of you know, my truck is my livelyhood. I was without it over 2 months, and it cost me over $7500 to fix. I highly recommend you DO NOT purchase a #fordcanada #f150 or shop at pg Ford.

Carolynn Oliver

I bought a used vehicle from Used/pre-owned Ford in Prince George. Ray and Rob made this process super easy and I am so happy with my new to me Ford Escape!

Sabrina Larsen

A big thank you to Dayan Barata and Rob Bassermann for excellent sales and service. Dayan spent over 2 months helping me find my next truck with no pushy sales tactics or never ending canned emails. When the right truck came up and I needed it right away Rob provided top notch service to make it happen. Thanks for all the help guys.

Rachel Pierre

Dave in sales was great help!!!!my hubby bought a truck and he qas so helpful

Michael Wainwright

So my new truck was a lemon... After almost a year I had enough, and traded it in on another new truck... Craig and Jim gave me some consideration on the price. Appreciate the good service all around. Good team at PG Motors. Cheers

zachary young

Salesman Rae and manager Rob were really good, very knowledgeable. Even put a brand set of tires on the truck. Would highly recommend and I wouldn’t go anywhere else to buy a truck

Wayne Johnson

Raymond Earles gave myself and my daughter a great service. She was very pleased with the used car she bought. I was pleased with the price and condition of the car????

J Garco

After experiencing rear brake issues on my F150 that at times had me frustrated. PG motors stood tall and worked through the issues with me which they covered under warranty or absorbed. It is great to receive this kind of service in this day and age. Thank you to Chris, Len and Dan plus any one else who may have been involved. I will be back for future servicing. Great experience thanks John

Jennifer Ulch

I presented Robert Hough with my wants and wishes in an suv, he found me what I wanted within budget!!! HaPpY costumer!!!!

Kirstie McAinsh

Had a fantastic experience buying my new truck at PG Ford. Robert was excellent to deal with, even with my difficult work schedule. He made sure everything was perfect and I couldn't be happier. Would highly recommend Robert and PG Ford.

Alyson Dubois

I had the best experience today with the lovely Cheryl in finance and the amazing dave sacchetti ! When my life situation had changed they helped me get into something more affordable and with all the bells and whistles and MORE ! I highly recommend both of these two if you are in the market for a new vehicle or a used one! This is your team to see.

Canadian Tire 360

Josh was extremely pleasant and explained all that was going to be done with my vehicle. It was initially just going to be an oil change, but there was a recall that came in the mail the day before I went to my appointment. Josh made sure that the recall was done the same day.

Christina Corbett

Always easy & stress free when I have used the Service department at PG Ford, I brought my 2018 Escape in to be looked at and Josh went above & beyond to ensure I was pleased. Happy to have bought a Ford :)

Judy Arnoldus

Have had my oil changes and tire work done at PG Motors for many years even though I own a 2003 Toyota Echo. Service has always been great and staff are always friendly and helpful

Kyle Wang

I’ve been going to Prince George Ford for 5 years and can never get all my fixes done during my appointment. Every time things needed to be fixed, only half of the jobs would get done and more jobs would be added. I couldn’t keep up with all the fixes or afford to drive in from out of town to have them only have time for the oil change. The appointment system needs to be adjusted so my truck isn’t sitting in the parking lot for hours after my appointment before it even goes in the shop. But....This is first time anyone has provided with me a viable solution ensure ALL my fixes and any other issues found are done at once while recognizing I live out of town. One of my more positive experiences with PG Ford, like when I first got my truck 5 years ago.

Damien

Every time I have brought my vehicle in Lindsay and the rest of the crew have provided me exceptional service.

Shelley Carlson

Luke was awesome to deal with. He helped me with the purchase of my new-to-me SUV and he made it comfortable and fun. Super friendly and knowledgeable, he put me at ease. I have been recommending Luke and PG motors to all of my friends and coworkers. It's a super sweet ride and I'm thrilled!!

larry gentleman

mr robert houg was a informative and helpful salesperson and i walked away with my best new car in 50 years of being cheap and living without a remote start

Victoria Hodson

I bought my first new car just over a year ago here from Kent (who’s sadly gone now), and have always been treated with the great level of service I’ve grown used to with all Ford dealerships I’ve encountered. The buying process was just as painless as service visits are, everyone is super friendly and nice, and we always leave with big smiles! I like the fact that I receive the same treatment with my basic little grocery getter as people I know with six figure value trucks. Only downside is my kids leave with balloons about 50% of the time and the balloons are very large and fill the hatch of my Focus completely ????

Troy werrell

I have recently purchased a used truck from PG Ford and my experience was very pleasant and customer focused. Ray, my sales contact took the time to understand my wants and needs from my vehicle purchase and was very accommodating with regard to providing a selection of trucks to test drive. When I chose the truck I liked best, Rob ( used sales manager) took the time to go over the numbers and finance options I had available to me. Over all, the team at PG Ford took great care of me and I did not feel like "just another customer". For an efficient and great vehicle purchase experience go to PG Ford and ask for Ray Earles.

favorites Carey-Lynn Campioni

My experience at Prince George Ford was awesome. Craig Reardon took care of us and it was very comforting, and exciting the knowledge he had about all features and benefits of all the vehicles and the inventory of used vehicles. He was very accommodating with all my questions to make sure I got the right truck. It did not take long and he had me in my dream truck in no time flat. Before I drove away he hooked up my phone, gave me a tour of all the cool features and made sure I could use my hands free phone. When spending the money you pay today for a vehicle, it is awesome when you deal with people who really care like Craig. Thank you

Cheri Ferguson

Ray was easy to deal with, and sold us a really nice f150. It will be a great addition to our family for years to come.

Jeff Norris

Patrick was very professional and there was no bs involved. He was upfront with the many different ways for me to buy my truck, what my trade in was worth and extremely helpful with the purchasing of my truck. 100% chance I buy from PG Ford again.

Mike Jurcic

Excellent Service. Robert helped us out and was excellent to work with. After we beat up on Robert about the price he brought Chris in for back up. One look at Chris and I thought "this guy is much bigger then us!" But he had a big heart for us short people. Deal went through. Robert even went the extra mile to ensure the vehicle made it right to our door step. Thanks Robert and Chris for putting up with my parents!

Bob Titterson

Bought a used truck from PG Ford a few months ago and it turned out to be a good experience. The quote they gave me was accurate, the truck was ready on schedule and they gave me the truck in almost perfect working order. Part of the deal was to fix any deficiencys found in the first 3 months and when a faulty ignition coil needed to be replaced, they did so without question. Good dealership.

Anthony Gagnon

Incredible work by Robert as well as Dexter in the purchase of my new truck. Felt no pressure what so ever and they worked as hard as they could to get me to a payment that I felt comfortable with. Will be back for the next one!

Ange Campbell

Ray Earles was wonderful to deal with, fixed all minor issues with used car purchase in a timely manner. Very happy with my new ride.

Lyle dickieson

I just recently purchased a slightly used 2020 f150 from pg ford. I would like to give a big shout out to Robert Hough in the sales department for helping me thru this process. His knowledge of the truck and the whole process was very benificial. Thanks for making this happen

Ricky Hadley

I purchased a 2011 F-150 on Dec 30 and so far am really pleased with my purchase. My sales associate Dave Sacchetti was knowledgeable and a pleasure to deal with. I would recommend him and the Ford team to anyone looking for a vehicle, new or used.

Kerry West (K_Alec)

Shout out and Special Thanks to Sabrina Espenhain, Cheryl Engel, Rob Bassermann, and Craig Pearson at PG Ford for always going above and beyond to help take care of my vehicle requests. I am a 3rd time and a happy returning customer. I am still amazed with what this great team has done for me. Before, during and after my purchase I can confidently say that I am well taken care of by PG Ford.

Kyle

Dayan and Chris helped my father in law Norm find a new f350 and he is a very picky guy. He was very happy, they were more then willing to help find him exactly what he’s looking for and did not pressure him into something he doesn’t need. Five stars guys.

Sally Hough

I purchased a Ford Edge from Prince George Ford yesterday. I want to thank Robert Hough for being such an amazing salesman. He took the time to present me with all the information I needed, and answered my many questions carefully. Thanks again Robert! I would also like to thank Rob Basserman for the time and care he took in presenting me with the various options available to me concerning my purchase. And thank you, Cheryl Engel for guiding me through the paperwork. It was a pleasure to deal with the friendly staff at Prince George Ford!

Patrick Meyers

1- No courtesy car available. Since we are from out of town I had to take a second vehicle as the recall lasted the full day. 2- For the first time I found the honesty and integrity above reproach. upon reading the inspection report I noticed the tire preasure was 35 lbs. Nobody knew I had upped the preasure from 30 lbs the day before, therefore I felt confident that the inspection report is accurate and an honest assesment of my vehicle. The service rep,(Josh) was interested in seeing I was informed as to the progress of the repair and explained the final invoice in a respectful to the point manner.

Burton Robinson

I recently got a new to me car in a 2018 Ford Focus coupe, I'm satisfied all around Robert & Cheryl sure were a great help getting me approved. They also included a new windshield, interior detail, extended warranty and a maintenance plan. ???? Thanks for dealing with me, as I didn't want a co signer. And keeping my file open so long. ????????

Tanya O'Donnell

Sharing my fantastic experience at Prince George Ford! After my son received his Autism diagnosis I was able to start therapy for him, but at the same time my car started breaking down. This left me needing a vehicle sooner then I was hoping for. (isn't that life!) I came in on Monday with my eyes on a used ford Escape. After spending the day talking with Chris, the manager, he pulled some strings so I could get my escape and stay within my budget! I felt as though, not only did Chris hear me, but he understood me!! So my biggest thank you's to Chris, Harv, and the Ford Prince George Family!! I am one happy girl!

Janelle Halldorson

Recently purchased a used Ford Explorer from Chad at Prince George Ford. He and Phillipe were very accommodating and patient with me and my children. Chad even stayed late one night so my husband could meet me there and check out the vehicle. Two days later it was detailed and the keys were in my hand. We looked at many used vehicles over the past few weeks and met lots of different salespersons and mechanics who didn't sit right with me. Chad and Phillipe made me feel at ease and there was zero pressure to purchase. Ultimately I think it was their kind character that helped us choose Prince George Ford as our first BC car purchase. And I mean, the sweet ride i got was a nice touch, too. ???? We'll definitely be back! With the crazy kids in tow. ???? Thanks PG ford!

Kathy Djuric

Just bought a great used Ford Edge with the help of our salesman, Oliver B., and the manager of the used sales dept., Chris V. Both Oliver and Chris were easy going, no pressure and helped me get a good deal on this awesome SUV. Great customer service, thank you guys!!

Linda G

I recently purchased a truck from Robert Hough. If you are in search of a vehicle, I highly recommend Robert, he is very professional, and takes the time to listen to what you want. In my opinion communication is key in customer service and Robert has that skill. Thanks Robert for your knowledge, patients and diligent in finding me a truck. I appreciate all you did for me. The same praise goes out to Deter, you always go above and beyond to ensure your customers are happy. To Philippe the same appreciation for all your hard work. Thanks again to all three of you for a great buying experience

Kelly Leblanc

I'd like to thank Alesha, Kevin , Phil and the crew at PG Ford. I would highly recommend choosing Alesha as she is very professional yet personable. She went above and beyond to find the vehicle I was in search of. She took the time to get to know me to find the right fit, keeping me within my budget. In the end I have a vehicle that I love! Thank you Alesha, you are awesome!

Sarah Elliott

I was getting some unexpected warranty work done and my wheel bearing casing seized and broke when the technician tried to remove it. They had to wait for the parts to come from Edmonton which left me without a vehicle and I live on rural property. Not having any courtesy vehicles available Leonard graciously let me use the Mustang E so I could get to and from work and run my son around to his activities. The stress of not having a vehicle would have been overwhelming, I am so grateful for the compassion and understanding shown to me by the team at PG Ford - you guys rock!

Sheldon Slaney

Great customer service once again. They ensured all our needs were met and provided fast, friendly and professional service. Highly recommended! Thanks PG Ford!

Emily Norum

Jim Dimor was very helpful by showing me multi features on my choices of SUVs. He took the time to get us a great deal on the price. Made my decision a lot easier. I am Very happy with my new SUV, Thank you Jim.

A Annis

If i could i would give this Ford location a negative -0 rating. I recently had gone to Ford Dealership looking to buy a new vehicle. now the biggest mistake was telling the young manager I believe his name was Kevin. That I had a paid off truck and a deposit I was willing to do a trade in for and put that deposit on. The minute I mention that, Kevin did not care of my interest in what i wanted in a vehicle. Instead he kept pushing me into one of the most expensive vehicles on their lot they could get me in. I know what i wanted in a vehicle however i just felt pushed to buy something that would heighten his commission rather then a vehicle i would of loved to drive off the lot. instead i just walked away and went somewhere that was more interested in my wants and needs not just to help the manager/ sales person's commission

Sandy Long

Made warranty claim regarding the electronic cam timing device on my 2018 F - 150. It has taken quite awhile to get an appointment set up to do the repairs. Generally, staff were cooperative and I look forward to a successful completion of the repair at the end of the coming week.

O'Conaill Clancy

Profesional, helpful, and great friendly service. Oliver was a pleasure to deal with, and I would recommend Ford and Oliver to anyone. Pleasant staff throughout my dealing in the building.

Corinne von Dehn

Fantastic service with Dan and Rob from Prince George Ford, super helpfull with purchasing our Toyota Tundra. We have had bad experience in the past dealing with car dealerships but we felt we were dealing with a family run business that valued honesty in their communication with us. Will definately deal with them again!

Dudley Coulter

If you’re buying a used vehicle from a dealership for peace of mind and convenience, don’t go to Prince George Ford. This is my first and only review of a business due to my extremely negative experience. I purchased a vehicle online and was shown via email that all issues identified by the service department would be fixed. Following a 7-hour drive and upon arrival, it was evident that many of the identified issues were not resolved in addition to issues their service department did not find including a burnt out headlight and a check engine light. I was then told to bring it to my local dealer when I got home and they would cover the bill. They did follow through on this. My sales representative (Craig) was lackluster and disorganized – repeatedly forgetting my arrival date, my name, service records and the tank of gas included in their ‘out of town buyer’s program’. To cap it off, I received a call from the financing department 3 days after the sale, notifying me that their system glitched and they forgot to include the full purchase price in the paperwork in addition to realizing the windshield leaks. This was the least confidence-inspiring purchase I have ever made and would not recommend this dealership to anyone.

Darrell B. Morrison

Today was an awesome day at Prince George Ford. I met Manager, Rob Basserman, Sales Specialist, Robert Hough, and Claudia Li, Financial Services Manager. Talk about team work that is highly efficient, professional and friendly service inclusive. The experience was above and beyond my expectations indeed. I was overwhelmed by the thoroughness of each step, right from the walk in to the walk out of the door to a vehicle of my choice! I thank Rhonda for referring me to PG Ford, now I will do the same... Thanks to the professional team at Prince George Ford!

Norm Adams

Last week, I brought my vehicle in for a tire changover and oil change. I saved money by booking the two services together but I was really surprised that they not only paid for my cab ride home but they also paid the return cab fare for my return later in the day. Thanks PG Ford!

Andy Vogt

complete and total screwup from start to end. completely missed mechanical issues at service inspection the lied about missing them .. then they asked me to tell the world all about it????? don't ya just love automation?

mark robinson

I had a service wrench come up on my truck and I brought it into ford to find out what was wrong with . I was told the gate mod went on it I book for a day when that part was to arrive Because the part was not in stock .... not a big deal .. when I bought my truck in the first time someone could have told me that my truck was off warranty and I would be paying for it it did go on extended warranty but none the less I was not prepared for it if that was the case it would not have gotten done right away... and none of my warranty was even discussed even though they checked my mileage on my vehicle

Corey Wells

Just had my Focus serviced there about a week ago. The Service Advisors are an amazing group of people, who do their absolute best to ensure a quality experience all around. The technicians are thorough in their inspections, and now I am aware of further work needing to be done down the road, with costs given at the time of my service being completed, so I can prepare properly. I've heard that sometimes it can cost more to have a vehicle serviced at a dealer, but when a repair can be done with the MANUFACTURER'S parts, and a warranty to stand behind that, why would you not want to have that peace of mind?? Would highly recommend this Service Department to anyone out there! Well done!

Rebecca Lovesponies

I recently purchased a used vehicle from pg ford, Raymond and Chris were very straight forward and didn't waste my time getting the deal done. 5 stars to both of them, and hope they can keep helping others. Mike G.

Shannon Crowley

We purchased a used Ford F-150 a couple of weeks ago for our organization from Oliver Beuschell at PG Ford. Oliver was extremely helpful and made the truck buying experience quick and painless. Super friendly and great customer service. Truck is out in the field now and working out great for us.

Karl Sommerfeld

Purchased new vehicle from Craig at pg ford. Craig was very courteous,knowledgeable and professional. Vehicle was as described and delivered to prince rupert on date and time as promised. This is second vehicle Purchased from this dealership and do not hesitate to recommend them to friends and the general public. Keep up the good work and continued success in the new year.

tiffany erickson

I had the most amazing experience here they were so helpful and I am so happy that I came here Robert was so extremely helpful and he knew exactly what I wanted and exactly what I needed thank you so much Robert and thank you so much Chris for doing everything you could to make sure I left happy I will be dealing with Ford from now on thank you thank you thank you!!

corky kelley

I brought my F-150 in for regular service and a recall update. I also had some tire issues that I asked them to have a look at. They handled all my requests in excellent fashion and my service advisor, Josh, kept me in the loop with everything. This is my fourth Ford truck that I have used the dealership to service and I am very happy with their work and pricing.

Linda Gagnon

Bought a car from here and absolutely love it. I had a gentlemen named Oliver from the used side help me out. He was very good, respectful and knowledgeable. He helped me find the exact vehicle I wanted and made sure it had all the bells and whistles I requested! We always enjoy doing business with Oliver at Prince George Ford. Thank you so much Oliver.

Monica Rohatynchuk

ERIC HANSON I’ve recently made my 4th purchase for a brand new truck at PG FORD. (5th vehicle in total) This last experience was unsatisfactory. Spending two weeks lining up the purchase via text due to covid-19, when I showed up to the dealership the salesman was no where to be found. All communication I was lead to believe was with one person, ended up being two if not three. When it was time to sign to papers, the finance representative couldn’t tell me who the finance company was. The fine details that were discussed prior to the deal were not fulfilled 100% and when I took the opportunity to bring it up the staff rolled their eyes at me. I was disappointed and felt uncomfortable, considering my previous experiences were smooth transactions and Pleasent staff. Alicia was pleasant and the bright light of the purchase, as she has a very professional candor and is quite knowledgeable.

Jessica Boshoff

My partner was in a terrible accident and we needed a new vehicle to get to and from work. PG Ford was able to save the day as they had a large variety to choose from, wanted to know what is important to us in a vehicle and of course it had to have seat warmers. Not only were their prices fair, their team walked through everything with us, explained the process and remained helpful and friendly through the entire process. With new wheels, and the fact that we were taken care of, I would highly recommend going to them for your vehicle needs! Robert, Claudia, Chris and PG Ford Team, thanks again for looking after us!

shelby foulkes

I recently traded my vehicle in at this dealership and I was pleased with the outcome. The salesmen I dealt with, Ray Earles, was accommodating, friendly and was able to get me the best deal possible.

Janice Banan

I would definitely recommend P.G. Ford to anyone who is looking for brand new or used vehicle. Robert Hough has been a delighful to talk to and he gave us a good customer service above all. He help us in every step from choosing the perfect SUV for us and even up to now that we already have it. We are lucky to meet him. Thank you so much for a great service!

Harry Mendoza

My aunts signal light is broken and we went to PG ford to buy a new signal light. Leonard from the service department was very kind enough to help us out installing it. Kudos to him for an excellent service.

Emma J. Kim

A big thanks to Dayan, Chris, Chad and the team at Prince George Ford for providing excellent service. They went above and beyond to help us drive away in the optimal vehicle for our family. Thanks!!

Ashley Maida

I went in thinking I might want a new vehicle , Robert made my decision really easy and Cheryl made my financing a walk in the park! I'm so happy with my new SUV, I got a great deal and all of the employees were so friendly and even went the extra mile to make my kids happy ( they want to buy a new vehicle every day because they get candy, hot chocolate, and balloons Haha!) I highly reccomend Robert H at Ford!! Super friendly, Honest, and knowledgeable guy!!

aleena dye

Since I purchased my vehicle just shy of 2 years ago, it was been having alarm problems. When I lock the door and start walking away, the alarm goes of. While the key is flat, in my hand. When I try to turn off, I have to walk back about 10-15 feet before it will work. At first, nobody believed me. Multiple trips. Then my electrical started doing funny things. Lights would randomly shut off while driving in the dark, radio/navigation would glitch out, computer would constantly kick my phone off. Again, got nowhere. They finally replaced the remote start module, lasted a few days and alarms came back. I have lost track of how many phone calls and attempts to get this dealt with. They would say "we will grt back to you" and nothing. Finally managed to get it escalated to an assistant manager. He took it for a week to check it. They rwplaced the remote start module again. Next day alarma were back. "We will get back to you" 3 weeks I reach out again, "we will get back to you". I'm so done with this company.

taylor breck

Oliver did great. He hunted for a truck for me for a month or two. I brought one home today. I finally got my spruce trees and grass clippings to the dumps. ????

Andreas Haugk

My wife and I have been searching for a Ford truck for months as our needs were very specific and it's been very challenging to find what we were looking for, especially as we live out of town. However, we were lucky enough to find Alesha Turnquist at Prince George Ford and with her help and determination we purchased a 2017 Ford F350 with everything we wanted and more. Alesha's communication, care and service has been outstanding and exceeded our expectations which does not happen very often! This includes the entire team at Prince George Ford and we are very grateful, thank you so much. Andreas and Karen Haugk

Margot Kupper

I really appreciated the thorough inspection of my vehicle. I got a report with everything that was fixed as requested along with things that they noted may need attention in the near future. Gives me a chance to do preventive maintenance and keep my Ford f150 running well. The staff was super friendly and took the time to go over all my concerns which they addressed. Overall great experience.

Johnny Janzen

I had warranty work for my F150. Lindsay Hart (service desk) took very detailed information from me concerning my vehicle and always asked me to explain in my own words what I felt the issues with my truck were. She clearly explained the process and confirmed with me that these items would be thoroughly examined by the shop crew. I was given transportation to nearby shopping and called 2x to keep me updated. I felt very comfortable at the dealership and was impressed at their careful handling procedures of my vehicle. Thanks PG Ford. You’ve earned my trust for certain.

Mark Regenwetter

First off Patrick came to my house in -35 weather in the car to take me for a test drive. He pointed out all the features I would love in this cold weather. Heated seats heated steering wheel remote start (from my phone via Ford smart app). I could tell he really believed in and was proud of the product he was selling. The vehicle checked off all the features by wife and I wanted plus much much more. I highly recommend Patrick and Prince George Ford for your next vehicle. My wife and absolutely love our new 2020 escape. Thank you Patrick!!

Yahweh Clash

Bought a car today through Robert Hough. Great sales, patient and found the right vehicle for us. Claudia was also very helpful in finance, and Chris also for assisting. Ty PG Ford!

Julia Ringle

If you want great service, visit Dave at PG Ford!!! They are so wonderful to deal with and finance department was amazing as well! Highly recommend getting your next vehicle from them!!!

John Testawich

My experience was with the Ford service department, Somewhere I highly recommend you avoid unless you have deep pockets and lots of time. I had scheduled the most “extensive” pre purchase inspection, and requested that they also replace a spark plug while in the engine bay. I provided the spark plug and boot. I dropped my vehicle off at 8:50am which the technician on the phone scheduled me for, and requested it be completed by 12, My vehicle wasn’t ready until 4pm. Ashley the person at the counter was very helpful, and kept me updated, she was the only redeeming thing about my experience. The inspection did not in any way cover anything of value to me. There was nothing about fluids, filters, rotors, battery or alternator health, or any suspension components. The $139 inspection ended up being half a page of un helpful information and a full page of messy scribbles from the mechanic akin to a doctor writing a prescription. On top of this all they charged me an additional $93 to replace the one spark plug that I had provided. All in all I’m quite disappointed in my experience and hope that you can make your own decision based on my review.

John Teichroeb

What a great experience! Watched 2 short videos with Chris,the head manager, Enjoyed some laughs him and the staff. Steve Allen was our sales person,great experience dealing with him,very knowlegable,and personable. The front desk staff is also spectacular. I will reccomend everyone i meet to buy their next vehicle from Ford in Prince George. Two thumbs up to everyone there! A big thanks to all the staff.

Michael Anderson

Had a great buying experience with Kevin Pisiak when buying a new to me Ford. Kevin reached out to me and got me all the info I needed and was very helpful. I wouldn’t hesitate at all to contact him or Prince George Ford if you are looking for a used vehicle. I was very happy with my trade in value.

J D

Absolutely wonderful team and service! Robert and Chris walked me through the whole buying process and what each step meant. Robert also went above and beyond when it came to getting any problems I had solved as fast as they could. I highly recommend the guys at PG Ford.

Dianne Parent

I needed a vehicle after a deer vs truck left me without one. Having gone to ford with my sister the month prior and seeing the service that was given to her by Oliver I called him up told him what I wanted and met the next day test drove and got my vehicle. Oliver is great at what he does, he doesn’t try to sell you something for the sake of selling something, he listens to what your needs and wants are and presents you with as many options as he can so you have choices. Oliver’s customer service is top notch and I will be returning as I know that I will be satisfied with the customer service and more importantly because the care and concern that is given by Oliver. Thank you Oliver for your excellent customer service and for the care and concern you showed not only me but my mother and sister as well. It is greatly appreciated to have someone that we can call and know we are going to get great treatment and service.

Emil Fraser

Rob Hough did a great job. Took the time to call and check for any issues after the sale and offers support for a small issue with the remote start. Great service. David Fraser.

Darren Finch

Unbelievable service from Claudia Li and Big C and Oliver. . Very friendly staff.

Barb Ward-

I took my truck into the dealership for the 48,000 oil check and as always was treated as a priority customer. Josh greeted me and listened to all my concerns and said, leave it with me. I came out at the end of the day not only with the oil service, but with new windshield wipers and my horn got fixed as well all for the grand total of zero dollars. Not too much can get any better than that eh? I love my Ford truck and I love the service I get at PG Ford Motors, way to go!

Jacob Williams

Went in to look at a truck and it was already sold. The salesman showed me a different truck that was available which would have fell under my "dream truck" status which I figured would have been way out of my price range. By the end of the day I drove off the lot with my dream truck on an affordable plan. The sales team worked very hard to get me into my dream truck and could not have been more happy with the service I received here.

S Christy

Great experience at PG Ford. Raymond Earles was very friendly, helpful and knowledgeable. Really happy with new ride. Would recommend to anyone.

Corie Burleigh

Working with Garth, Cheryl, and Cynthia made the experience of purchasing my new F150 very enjoyable and non-stressful. They went out of their way to get me what I was looking for and in a timely fashion. Any questions I had were quickly responded to and I never felt pressured. Thanks.

Joe Pouget

I wanted to thank Cory Lemiski Service manager at Prince George Motors, my wife & I where traveling from Alaska heading back home to Hamilton Ontario, when we ran into some major problems with our F150 Ford Truck. They where very helpful in getting us fixed up, so we good arrive home safely and finish the repairs that still needed to be done . My wife had to be home by a certain date, so he was very helpful ! Thanks Cory for looking after our needs ! Joe & Val Pouget

Amanda Carley

Thanks Dave Sacchetti, Kevin Anderson and Cheryl Engel.. you three stuck with me all day! Made me feel comfortable and I am so pleased with the outcome! Very supportive of all of my needs. Can’t wait to be back again some day. I feel safe and taken care of owning a Ford!

Tara Amerl

I took my car into Ford for a recall. I was very pleased with their service. I had my car back very quickly. I was checked in and out quickly and was provided a shuttle to and from my house. I would recommend Prince George Ford.

Shannon Jenkinson

I was looking for a new car and decided to go to ford. Levi and Cheryl made the process easy and comfortable.Levi was very kind and helpful. Cheryl was funny and kind. I ended up with a suv which i love. Highly recommend these two when looking for a new car.

matt mott

Had a fantastic experience buying my truck at PG Ford . Patrick and Lyndsey went above and beyond for us from beginning to end, overall just an exceptional service! Thank you for making it so easy and painless ????????

Anna Juch

Just purchased a truck from Pg Ford! The staff there were amazing! Alex was very knowledgeable when explaining everything and was very professional! He helped me through the process and was very patient and respectful the whole time! I also cannot thank Dexter enough for getting me into a truck! I highly recommend going to see Alex at PG Ford!

Barbara Martin

Had a fantastic day at for again. Traded in my vehicle and got myself a truck. Kevin Pisiak worked so hard for me getting this deal done. This guy truly goes the mile for his customers! Everyone was was kind which includes, finance, insurance, service department! Made my day a great experience and I can’t forget the yummy coffee!!!! Thank you PG Ford????????????

Hans Heer

WE needed a small economical car and visited your Pre Owned Super Centre. We met Robert Hough and he provided a good and friendly sales presentation of the many small vehicles and types available. Thanks Rob for your helpful service it was great!. Also many thanks to Robert B. for the technical information and to Cheryl for the speedy financial transaction. We recommend "our" PG Fords sales team that provided good expertise in a warm personal manner!

Kevin German

Nothing but the best from Ford, thanks to Jim I got my dream, but nearing retirement I need Jim to get in touch with me for another step. I'm kinda looking for something like I got, though F350 Diesel, and trailer brake controller in the package, same price range. Again, thanks PG Ford for the best experience ever.

Sam Allercott

5 starts. 10/10, all of that, Absolute pleasure to buy from here! I just bought my new 2020 F150 and am blown away from all angles of my experience. Could not be happier. Between Steve Allan being incredibly helpful and overall great to work with and Cheryl Engel with all the finances, i am beyond satisfied. And Extremely grateful

Ernst Kupper

I bought my used car at PG Ford. The salesperson was Robert Hough. The service was very good. Robert was very knowledgeable and helpful. I would recommend PG Ford to anyone.

Deb Ewen

Jim Dimor at Prince George Ford made our experience seamless and painless! I absolutely love my new pre-owned Fusion. Claudia also made the experience pleasant! Thank you to Jim for helping us make the decision to purchase this car. We couldn't say NO!! He went above and beyond for sure! I would recommend anyone who wants a no pressure sales team to check Prince George Ford out! Quality all around!

Marc B (Marc89GTi)

I brought my vehicle in for custom suspension and brake work and am really impressed with the care taken make sure everything was installed perfectly. Was kept updated throughout the day as the labor to complete all assigned tasks took most of the day. I was also able to negotiate lower shop rate ahead of time that we were both able to agree to. Enjoy working with my service advisor Josh he is really good at his job and my assigned mechanic Brandon always does an awesome job. A+ guys keep up the good work :)

Brenda Umpherville

I would like thank Robert Hough 's for being an amazing sales man for his great personality and up bet attitude and making me have a easy and rewarding day getting my first new Vechile . I would also like to thank Claudia Li for her hard work and get me that approval and great deal she is such a sweet lady and she answered all my questions and concerns .These to lovely people made my day go so easy at Prince Geroge Ford . They Rocked lol Rocked get it Robert ????

Brian Pritchard

My experience with Ford PG service department was excellent. Front counter peeps listened and communicated well, parts arrived in a timely manner, and the issue was fixed asap. Thanks a bunch.

Lynda Stevens

Raymond Earles was great to deal with, super helpful and fair negotiation. Happy with the kid’s new ride, thanks Ray!

dan gaboury

Harv was very helpful when I pulled into the parking lot was willing to show me whatever I wanted to look at. While in the showroom I saw the 2014 Limited Harv was very courteous and very enthusiastic. Sales manager Chris V was very enthusiastic and helpful as well. I would highly recommend this place to anyone!

Wayne Martin

I always obtain great service from Ford. The service desk staff and shuttle driver are very friendly and the maintenance package we purchased with the vehicle is working out better than expected. At this point, I will definitely buy our next vehicle from PG Ford.

Rob Boyko

I had a motor replaced (Diesel 6.0). This is a stock Ford rebuilt motor with a 2 year unconditional guarantee. The motor was stated to be identical to the one that was original to the F250 that I own. It is not. The new motor appears to be a little under powered. It double shifts on light graded hills when not loaded in weight and so on. It also surges on idle. The service advisor tells me that it is the control module that is controlling the turbo which is causing the surging during idle and is a normal behavior. The old motor did not surge. The new rebuilt also like to puff a little exhaust smoke on acceleration and at a cold start. The old occasionally blue a little smoke when it was cold but not to often and did not blow any exhaust smoke on acceleration except when an injector started to fail. I am not happy and PG Ford does not seem to want to take action in fixing the problem. They say that there is nothing that they can do. I brought this to the attention of their General Manager. He told me that he would look into the problem and call me the next day. So far I am still waiting for the call. I might call Ford's head office and get some straight answers myself, and maybe a lawyer. I can go on regarding the conversations I have had with PG Ford but that would take more than this forum would allow. Am I happy? The answer is NO!

Dave Chappelle

Awesome experience! We didn't have to spend a lot of time test driving more than 1 vehicle. The perfect truck was chosen for us based on our needs and wants. We are very happy with our choice and with the sales person who guided us through to a happy conclusion. Thanks Craig! Dave and Barb

kevin prosofsky

Took my 2016 F350 in for service and warranty work. I had a good experience with Melody she listened to my issues and kept me informed of the status of my truck.

Heather Runn

The sales experience at PG Ford was very good. Sabrina was very knowledgeable and professional. The sales, financing and pickup of the vehicle was very smooth. A few days after the sale, Sabrina and Craig went out of their way to help me with the trailer backup assist setup - it was very appreciated - this service should be offered to everyone! I only had 1 frustration with the purchase and that was the mirrors on the truck - it came with a full tow package, but standard mirrors - something I didn't realize until after the sale. I feel that this should be mentioned, similar to the offering of the northern package, winter tires, and undercoating during the sales discussion to be provided with the option to add them to the vehicle purchase. Lesson learned by me but something to watch for :)

Dale Dalueg

Totally disappointed with the service department, my truck was booked in to program a new key fob and module for the command start that they could do. Complete waste of time.

Lonny Smith

I had a very positive experience with the sales that was helping me buy my 2012 Hyundai Santa Fe. His name is Chris Daues I think but he was very courteous & represented himself like he's being doing this for years I appreciate everything he did for me to purchase my vehicle I would recommend him to all my friends and family again Chris I thank you very much for helping me find the car I was looking for

Harvey Hartmann

David Sacchetti did a great job and service for the sale. of our new vehicle .thanks Dave. From Rosa and Harvey.

Braden Boucher

Had a great experience at PG Ford with Dayan and Kevin, awesome guys to deal with and got me what I wanted fast and easy and answered any questions I had, would definitely recommend to anybody. Very happy with my truck

Mousa Khodadadi

purchased 2020 F150 from Alannah Hedges at PG Ford. she is professional and knowledgeable and nice! she helped me to find the vehicle that I was looking for! thank you Alannah! I also want to thank the director of finance Cheryl Engel to set everything up for me!

Louy Cifer

Had our f-350 develop problems just as we were pulling into Prince George, called Ford. They were closing, but one of the mechanics came over and took a look, fixed the problem in minutes. Saved our whole weekend. Thank you so much.

Ned Reynolds

the work that was done on my 2017 f150 was done very quickly and satisfactory. they have always treated me quickly and looked after all my needs. their counter reps are the BEST

monica contois

I was in search of a new vehicle and Kevin Pisiak reached out immediately, was tentative and listened to what I was looking for. I would definitely recommend for anyone looking to buy a new vehicle!

Eric Hansen

Great sales team. Thanks to Jacob C. and Chris V. for being honest and straight forward to deal with. The whole process was easy and they up and beyond to meet all the needs we had when buying our used truck. I'd definitely recommend them for your vehicle needs in pg. Another thank you to Cheryl E. for making the finance side of it easy to deal with. Thanks everyone!

Shanegm1221

very disappointed with the service here at Prince George ford. they seemed to only care about getting us out the door and did not care to make us happy with our purchase. bald tires, and a big scratch going down the passenger side. they told us they would find us the winter tires that were on it previously, nothing. told us we could get a discount on a new set, nothing. still waiting for the clean/detailing to be finished. oh well, papers signed - lesson learned.

dorala lindstrom

After several problems with tire pressure being low and having them checked at the shop it was decided that one tire was leaking. I had an appointment and they took it off to see what was causing the problem. Thankfully I did not need a new tire, there was just a small leak where the rim was against the rubber. They fixed it easily for a small cost. I have been VERY pleased with every little or big problem I have taken into the shop. Not only the work done pleases me but the people I deal with there are very patient explaining things to me. Dorala

Robert Earles

Had an incredible time with the Ford dealership here in Prince George. A special shout out to Raymond Earles for the outstanding service, listening to all my concerns and helping me get the truck of my dreams! Also included are Cheryl Engel for her extraordinary patience and high-quality service and Chris Vigue for the extra goodies, all the laughs and the more than gracious understanding. I’ve bought vehicles before and I always felt like I was just a number but these three team members treated me like family. If anyone ever asks me where to buy a vehicle it would definitely be with this dealership and most definitely with these people. Thanks again for the stress free environment.

Ron G

Great experience! I have dealt with many sales people through the years and Patrick was one of the best. Because of covid a deal was made over the phone including pick up of the trade in and delivery of the new vehicle. I would not hesitate to buy another vehicle from here. Thank you Patrick

Shawn Haines

They saved the day. I was stuck in a bad way. My truck had a bad misfire and the cheque engine light was on. I needed to leave town in one day and the only day PG Motors had to do anything was Friday. I called Thursday night and left a message. Before they even opened on Friday I got a call saying that they would do their best to squeeze me in. Thankfully things worked out and they were able to fix the issue that day with no notice. Super happy that I didn't need to cancel my trip and very impressed with their communication and professionalism. Well done!

Nathan Dennis

thank you Prince George Ford Raymond Earles and Cheryl Engel they both are amazing people made buying a new car easy :) we definitely recommend this place for your next vehicle

Luis M Acosta

The service techs are fine, but holy cow has Ford lost any business from me in the future. From manufacturer defect, to the extended warranty disappearing from my account, to two employees telling me that the warranty couldn't exist, to them finally finding a warranty and then me still having to pry out how to fix it. The fact that my car needed 2 different extended warranty for different defects and it still resulted in a class action really kind of shows what you will get in the long term. I don't appreciate people trying to say I'm a liar and/or idiot.

JOHN MCMULLIN

Craig and the team handled My purchase very professionally, Delivered right to Quesnel . Great experience

Bradley McRobert

Robert H and Rob B were fantastic and super helpful finding my new truck! Thanks Claudia too for the friendly and quick finance help! Very satisfied :)

Sandra Munn

From the start to the finish,incredible...very friendly atmosphere to be in,very happy with everything that was done for us,it's the little things that count as well,Our Sales Lady Shawna was absolutely amazing,friendly,kind her knowledge and helpful ways to answering Email's,awesomeness is what I say,Thank you☺????Also Cheryl who works in finance,knows her stuff,very friendly and sweet and knowledgeable,smart lady...and to Rick for coming in before he left to thank us for our business,things like that go a long way and you don't forget it. ☺☺????

Brenda McKeown

From the moment we hit the lot Dave was there to make sure I did not slip and fall. Just for that, he has my respect. We were in need of a specific vehicle, and PG Ford had what we were looking for! Thank You to Dave Sacchetti, you were extremely easy to deal with, knowledgeable of the "truck" we were looking at, and not in our faces while we made decisions. I truly appreciate the time and patience you provided Sheldon and I with while we asked 2000 and one questions!!! LOL My only recommendation would be... sandwiches! So when we finally made our decision to purchase our vehicle, Dave introduced us to Chris. this guy could have been my "Brother from another mother"! Chris Vigue... thank you for all the questions you answered, information you provided, and your honesty. Thanks Crusty!! My only recommendation, sandwiches!! Lastly, Cheryl Engel, "what was the name of my boyfriend?" WOW did we spend sometime together. I don't think I ever had such and enjoyable experience trying to find the best way to make that money do what is supposed to do, and sign my name 5000 times! just kidding about the 5000 times. Thank You for knowing your job so well. My day ended with a peaceful mind and a reliable vehicle! Again sandwiches!!! Dave Sacchetti, Chris Vigue, and Cheryl Engel, Thank You again for everything you did for us yesterday!!!!!!!

Jay S

Recently bought a used vehicle from Robert Hough, and have been loving it since. Made my first time buy a breeze and look forward to dealing with him in the future.

Chris B

Had a strange noise making me nervous in my steering column. Took my vehicle in, and talked to Dan the mechanic. It looked like it was on his break but he volunteered to have a look at my vehicle. Within 20 minutes he had the problem solved! No booking diagnostics or any expensive repair bills! It made my whole week! Thanks again Dan!

Alanna Hanson

My husband and I bought a used vehicle from Prince George Ford. Our salesperson, Robert Hough, was a pleasure to work with and went above and beyond to make sure we found a vehicle that would work well for our family. The entire team we dealt with were personable and knowledgeable. Highly recommend!

Christine Peters

Just came home with my new truck. This is my second purchase from PG Motors since moving to Prince George. Again, I have left happy. Our sales agent Sabrina was amazing and was able to help us from start to finish. She has great knowledge and is very understanding. Dexter did my financing and he is great at explaining things and also very knowledgeable. All in all, incredibly happy that we went into PG Motors and met with Sabrina this past weekend and today I drove home an amazing truck that I love. Thank you Sabrina, Dexter and PG Motors.

Tony Wollbaum

Hi, I am sharing my experience that I had with a purchase of a truck. The sales person that I had Robert Hough was wonderful, knowledgeable and not high pressure, very laid back . Chris the sales manager was very hard at working to get me the best price for the truck that I had bought as well as the vehicle that I traded in. Then there was Cheryl from finance wow can this lady work her magic or what. They all make you feel like family thank you for the great experience that I had . c

Purely H2O

PG Ford did a great job of getting my vehicle looked at promptly and Josh gave us excellent customer service.

shaun carnrite

Kevin was amazing I had the best experience a could have ever had that ford with him and Claudia was an absolutely amazing person to deal with for financing and dave sacchetti was an awesome sales man i had the best expérience

Byron McCarthy

Fantastic service from start to finish. I purchased a 2016 Ram 1500 ecodiesel from PG Ford remotely using the internet, texts and phone calls. Lyndsey in sales was a real pleasure to deal with. This was followed by equally exceptional service from Claudia in finance. The truck was delivered fast and right to my door. Everyone was great to deal with and I love the truck. Would highly recommend PG Ford. Thanks again, Lindsey, Claudia and PG Ford.

Pirie Elliot

Excellent service throughout the transaction. Many thanks to the staff at Prince George Ford for their prompt service in arranging for my (new to me) truck to be delivered from out of town. Special thanks go out to Chris Vigue for his enthusiasm and willingness to work with me on this deal. Thanks also to Robert Hough for ensuring I was completely satisfied upon delivery of the truck. Thanks also go to the financial staff for ensuring all the paperwork was completed correctly. Thank you Claudia Li and Cheryl Engel. Thanks again Chris for great personal service.

andrew hayward

Thanks Rob and Chris!!! We love our new truck. Thanks for making the experience at your dealership a smooth, no preesure and professional experience. We will definitely be recommending you to ALL our friends and family!

Gary Reid

Great experience with Dave Sacchetti. Bought a great van.

Jamie Hicken

Been dealing with this dealership personally for 6 years and about 30 years as a family. Always friends staff in both sales and service workmanship is at the top level and pricing is fair for the great quality. Will continue to do business here in the future. ** update ** The truck I bought in 2012 still looks and runs like new after 6 years thanks to the excellent service department and I just bought a new car! Looking forward to many years of continued great service and support from my #FordFamily !!

Christine Sullivan

I love my new Ford Edge. The salesman Dave Sacchetti was very helpful and enthusiastic. Manager Kevin Anderson explained all our purchasing options very clearly. I would definitely recommend Prince George Ford. Thank you for the excellent, friendly service.

Terry/Liz Bennett

To whom it may be of interest: I had been hunting somewhat passively for over a year for a diesel-powered truck to give me some more pulling power than I was able to get from my F150, which I liked alot in every other way. Happened to be in PG one wk-end for other reasons, pulled up PG Ford on the computer just because I was hunting, and there was a lightly used F250 diesel for sale. Met up with a salesman named Kevin, who was very helpful and real personable, took a test drive. Truck was fine, but I hummmed and haw'd and finally got back to Kevin 4 days too late. Got a call some time later, from Kevin, said he had a real nice clean low-milage F350 on the lot, and thought I might want to know about it. Long story short, we bought it. It is an awesome truck, worth waiting for, and the service we got from Kevin was totally five star. I highly recommend him and his comrades for anyone looking for a vehicle and who likes getting treated good. Terry B from out-of-town.

Bhavan Parmar

Always receive amazing service from the service department, especially Josh! Was dealing with the notorious freezing door issue on my F150. Brought it in, Josh got me in & told me they had to order the parts. Parts showed up 2 days later and Josh squeezed me in with their busy schedule. He was very good at keeping me updated with the progress on the truck. Upon picking it up, he mentioned that during the repair they scratched the tint on my windows pretty badly. Without me saying anything or seeing it, he offered to have the cost of it being redone taken care of! The tint saved the window from being scratched and being replaced. Waiting on the reimbursement but I know they are good on their word!

Tony Takacs

The staff were amazing, our salesman John Corbett was a great help, paperwork was taking awhile to go through and the dealership paid for our lunch while we waited. All staff was friendly and very helpful and they dealt with us fairly. Thank you also to Kenzie in the finance department who kept it interesting with Raven stories and talking about motorcycles and also to Craig Chadderton as well who always has a smile on his face. :)

Lucas Lavallee

Built Ford tough it's worth every penny

David Sacchetti

I was in for an oil change at the new Oil and Tire Center, and they were excellent. They got me in with short notice. They even reset my oil monitor-something most oil change outlets don’t do!

Jason Sandhu

Had an excellent experience with the PG Ford team. Salesman Ray provided outstanding service! He was patient, was readily available, and worked hard to get me the best deal. Best of all he was calm, patient, and understanding when I was indecisive. I would recommend PG Ford to anyone looking to buy a new or used vehicle.

Fiona Miller

We bought a used vehicle from Dustin and it was such a positive experience. Dustin treated us as if we were buying a top of the line, brand new vehicle. When we are ready to buy a new or other vehicle, we will certainly call Dustin and PG Ford!

Nigel Boeur

Service advisor Josh was great to deal with. I believe that overall the dealership could be improved by having a quick drive through oil change. Whenever I bring my truck in to Ford for an oil change, it takes a whole day to get it back and for that reason I often go to other places instead.

Miranda Wood

Thanks to Luke and the crew for the great help! Super friendly and was a huge help in the purchase of a beautiful truck! 10/10 would recommended buying from PG ford.

June Bleich

Had our truck in for a recall and a problem with a belt squeaking. The repairs were done quickly. The repairman listed on his report exactly what was wrong and what was done to repair it. The front end staff are friendly, courteous, and very knowledgeable. Had our truck in again Feb 14/20, rattle under the hood similar to previous repair. Mike Pavey, Service Manager tried to find the problem, but noise would not re-appear. Went above and beyond in trying to locate problem. Advised he would order parts to replace belt again, and would call when parts were available.

Joseph King

The sales experience was flawless from beginning to end at P.G. Ford with the purchase of our new Mustang. Prince George Ford absolutely has it figured out! I can not say enough about Dusty Sundman our Salesman who is a true professional that fulfilled his obligation on both ends,he acted respectfully persistent and with class as a salesman should to close a deal and with kindness and genuine interest to help my family with our needs. Dusty Sundman understands customer value! Cheryl Engel in finance was so informative as my daughter and I decided on our warranty and service package and literally was running back and forth as we finalized the deal as we has another obligation to attend, "thank you Cheryl we made it!" Leonard Boudreau in the service department exceeded expectation in honouring the business principal of making things right after a miscommunication occurred with a tire job on our other vehicle, "much respect Leonard !" Thank you to the team at P.G. Ford for the refreshing business experience! Our family is very happy with our purchase and we will see you next year Dusty Sundman to upgrade to the 2020 G.T.

Ariane Gollub

We had a great experience. Robert was extremely helpful in finding us the truck that suited our needs. All the staff at PG Ford were super friendly.

spl311bt

this review is for the internet sales department.......alesha called me within minutes of my information request on a ford transit .a couple days later we reached an agreement and i put a deposit down. I flew up to prince george and she picked me up at the airport ,went for a test drive/inspection,got all the paperwork done and within 2 hours of my flight arriving she was putting the new plates on and i was on my way to my complimentary hotel for the night.wow!!.....fast,professional service.i would not hesitate to recommend prince george ford ,and specifically alesha.well done!!

Kayli Mitchell

I had such an amazing, easy, and stress-free experience today with Luke B. and Claudia L. in financing! I am a fist time car buyer, and as a young person who doesn't know much about the process, they sure made it fun! I recommend PG Ford to anymore who wants to feel cared for and looked after during a major purchase. I will definitely be back for the next one! ????

Sean Watson

Amber- I took my vehicle to this dealership on Dec 26 th and was informed that my vehicle would be looked at this day and it wasn’t at all. Fine it happens no problem it was looked at the next day. I was told that it needed a coolant flush, etc minor things so I said yeah do it. I paid it and only to find out once I read my work order that the oil change I had requested wasn’t done and they couldn’t do the coolant flush due To a radiator needing to be replaced the service advisor Did not tell me any of this and was going to let me drive off the lot. They gave me a price whatever sure let’s get it done this is unacceptable and you think as a company and a service advisor they would know how to get the job done properly but apparently that was to much to ask for. There was more complaints for sure about this company. I would not recommend this dealership at all.

Robin Teichroeb

#SteveAllen was excellent to deal with. I did not feel at all pressured to buy a vehicle that was not perfect for me. The rest of the staff was very friendly and efficient too. Highly recommend PG Ford!!

Justin Roylance

Great team and excellent service, thank you for the help. Highly recommend

Marco Olsen

Great dealership. Just purchased a used truck and they offered the best deal anywhere. There was a little glitch with the truck when I picked it up, but they had it in their shop within 10 minutes and I was on my way within an hour. Cant recommend PG Ford enough.

Troy vdh

Just bought a truck from PG Ford on the used side. I was dealing with Dave Sacchetti. The last couple weeks I couldn’t find what I wanted. Dave was very helpful. He never pressure me into buying anything. I went on a bunch a test drives, very friendly and made good conversation. I will definitely be recommending him to other people. :) !!!

rodney mansbridge

We have bought from Prince George Before about 10 years ago and it was good, but this time buying our new 2020 F-150 and Dayn was our salesperson. He was fantastic and was very professional. Loved working out a deal with the whole team at PG Ford. Cheryl and her team were awesome as well.

CAROL LLOYD

I purchased a used Sante Fe from PG Ford on Saturday November 16. Honestly, it was the best service a person could get. I feel part of the “Ford” family. It all started with telling Chris Vigue what type of SUV I wanted and yes, he found it. Rob Hough came to pick myself and my husband up so we wouldn’t have two vehicles there. Rob couldn’t do enough for me. Claudia Li did my financing paperwork and she was so great to deal with. So Rob picks my husband and myself up and my new (to me) car was in the showroom at the Ford pre-owned Super Center. Couldn’t believe it. Then the General Manager Chris Wall came over to thank us personally for our purchase and what a pleasant person he is. This is service over the moon. Starts with Chris Vigue researching what I was looking for. Rob Hough providing outstanding service assisting me with the ins and outs of the SUV Claudia Li giving remarkable service doing my finance paperwork My new to me SUV in the showroom! And the GM Chris Wall personally thanks us for the purchase! I’ll be back to Ford to purchase my next vehicle

Matt Steinbach

Had fantastic service both from the sales rep Levi, and the finance individual Cheryl. Was looking at an older Ford escape with Levi, and really liked it, and they found a way to make a used 2018 work better payment wise! Levi was excellent to deal with he was very professional, and was able to answer most of my questions. Also wasn't pushy at all, which being in sales I appreciate. I would highly recommend him if anybody was looking for a vehicle.

Dave Anseth

Negotiations were good. I felt I got what I wanted for the most part. Still hoping that sales will locate the second key for my new unit. Dave was accommodating, and listened to what I had to say. Sales staff was courteous and did not waste a lot of time making decisions. All in all, it was a positive experience.

Kara Wickum

I recently bought a truck from Ford and everyone was so awesome! I dealt with Harv and he was great, he wasn’t pushy, he knew his stuff and wouldn’t let me buy the truck until I drove it which I appreciate. I would definitely recommend Ford to anyone looking to buy a vehicle wether it’s used or brand new. Thank you to Chris, Harv and Cheryl for all your help you guys are all amazing! Super happy with my purchase!! ????

Canuck014

Thanks to Levi and Claudia for making our experience buying a new Ford a pleasurable experience. We were never pressured into a quick buy, they both made sure we were getting what we wanted and answered all of our questions. Thanks again and we will be encouraging our friends and family to buy here. We will definitely be back to buy again. Ray Hanson

Dan Boorse

From the second I walked in the door I was made to feel like I was family. The entire staff at Prince George Ford include the general manager Chris put their special touch on my truck buying experience, and let me tell you, the experience was second to none. Near or far there folks can get it done for you in a professional and timely manner. I would highly recommend going to see the good folks at Prince George Ford the next time you are in the market for a new ride. Thanks again PG Ford, I'll see you soon.

Breanna Pollard

I don't know if its a scheduling error, but every time I bring my truck in whether its for a service or mechanical repair the appointment for my truck is never followed. For example I had an appointment this morning for 8 am, and they just took my truck into the shop 45 minutes ago..leaving me without my truck for a good chunk of the day when I could have dropped it off at noon. This isn't the first time either. This happens 90% of the times that I have dropped my vehicles off there. Very frustrating I was apologized to when I picked my truck up which I appreciated. Let’s hope the next experience is better:)

Kain Murray

Great service in sales from Robert H. and Cheryl E. in financing, thank you for making the experience painless. Everyone at Ford went above and beyond to get us a great deal. Super satisfied with our experience and in such a positive/friendly environment. Two thumbs up!!

Lonnie Trelenberg

PG Motors is fantastic to deal with. The team at the service department is nothing short of amazing. I have a fleet vehicle that suddenly stopped working, and Mike Pavey and his service team helped me in a serious pinch diagnose the issue, and immediately was able to get it into the shop and repaired and have the truck back in service within a couple days (and to include was during the 2021 heat wave) and the job was substantial and required completely rebuilding a large portion of the top end of a diesel engine. Great work everyone!

Miranda Seymour

I recently had a great experience with Harv, Rob and Claudia at Prince George Ford -- they were all awesome to work with! I would highly recommend Prince George Ford and will definitely go back for my next vehicle purchase! Thank you Harv, Rob and Claudia for all your help -- very happy with my Ford Escape :-)

Barbara Johnson

I recently purchased a vehicle and was very pleased with your salesman Robert Hough. Excellent service!

Diana McDougall

Had a great experience with Steve Allen last week. He helped me purchase the exact vehicle I've had my heart set on. Friendly, helpful, and efficient!

Kelsey Ann Johnson

Pg Ford and our service provider, Dave Sacchetti, was professional, friendly and courteous. We definitely recommend their services and will be returning for our next veichle purchase! Thankyou Dave! We are very happy with our new truck!

waymaster

My girlfriend and i came in to look around and ended up leaving with a amazing SUV. Dayan was a incredible help in figuring out the best deal for us and helping us pick are vehicle, Claudia was able to get all of are finances approved and ensure we had the most affordable package we could ask for and rob was even kind enough to let us take it over the weekend while we waited to finish all our paper work. It was a great experience and we would definitely recommend to are friends. -Alex and Tiffany

Susan Bryson

I took my truck in for service and was assigned to Mel's station at the service counter. I found her to be very accommodating and listened to my concerns. In my opinion, she went above and beyond what you would normally expect and kept me updated as to the progress of the work being done and expected time of completion. Thanks, Mel.

Valerie Adrian

I sent out emails enquiring about a truck across BC. others got back but our sales person, Dustin Lyne, followed up with options and did not overwhelm us. When we finally decided on a vehicle he set everything in motion and he, along with Claudia in Finance, helped us acquire our new truck. Dustin had a couple of wonderful people deliver the truck 1/2 way to us (2.5 hours) and they were very helpful. Sorry I am terrible with names but they were very friendly and knowledgeable about the process. We already have a follow up video to assist us to set up the truck. Thank you PG Ford. I would highly recommend them for your next purchase.

Cory C

Patrick S was my salesman and he was fantastic. Helped me along through the whole process. Dexter T helped as well and did a great job keeping me in the loop with the trade in of my old vehicle. Phillipe was the fiance department person i worked with. All of these gentlemen did a wicked job with getting me my 2019 F350. I would highly recommend working with these guys again anytime.

Corinne Howse

My husband and I purchased our first ever used vehicle at the begining of November from Chris V. and Corey. They made finding the perfect vehicle for our family very easy. After having the vehicle for 2 weeks, the blower fan started making an awful screeching sound, the drivers door started to rattle and it would not start in the morning without a boost. When we contacted Corey about our problems with the truck, he booked an appointment for our truck to go in under warranty ASAP. We were provided with a nice courtesy vehicle to use while they kept our truck over night. The following afternoon we were told we had to buy 2 new batteries for the truck because they are not covered under warranty. This frustrated me. After spending $72,000 on a certified used vehicle, you shouldn't have to replace the batteries 2 weeks later. After I expressed my frustration to Chris V., PG Motors made it right and provided us with 2 new batteries at their cost. We have had our truck back for nearly a week. We no longer have any issues with it starting, the rattle in the door has stopped and the fan has not made any awful noises. The heated seats even work better. It is hard to trust salesmen and dealerships, however I trust PG Motors. They clearly value retaining good relationships with their long-term clients.

Ashley Hourie

Sabrina was our sales person at Ford when we bought our new truck. She is awesome. She knows everything about the product she sells and answered every question we had. Another thing is that we live far away so we couldn't actually come to test drive the vehicle until we were actually there to buy it and she was great with showing us all the features of the vehicle and was so patient when I asked her 1,000 questions. Thank you! Also Cheryl in finance was incredibly easy to deal with - she walked us through every option we had with so much detail.

Mathias Benjaminus

Needed a car while I was in town for a short time, and David Saccheti was the sales consultant in charge. He was very helpful in every step of the way and did his best to see if I could have the car before I left town. …

Ryan Normand

I recently purchased a new F-150 at Prince George Ford through Garth Miller. He was a wealth of knowledge in helping select the right truck for my needs. Stick handling the paperwork afterwards with Claudia Li was a breeze too. I highly recommend Garth and Claudia if you're heading into PG Ford.

Courtney Dame

My husband and I had the absolute pleasure of having Ray in the used department assist us in buying our truck. He was extremely flexible, reliable, and made our deal happen! We had absolutely no issues, and the process was well explained and easy to navigate thanks to Ray. 100% recommend him!

Charlie Case

Recently bought a Ford Escape from the used department at Prince George Ford and the service was incredible. My salesman Robert was awesome in helping me find the perfect vehicle. The used sales manager Donald was fantastic in putting together a great deal on the vehicle I chose. Overall I would highly reccomend looking in to purchasing a vehicle from Prince George Ford.

Aaron Gates

Incredibly positive experience buying a vehicle here at PG Ford, Kevin, Cheryl and Steve went above and beyond to make sure I was paying as little as possible and was getting what I wanted. I didn't feel pushed or lead into any of the choices I was making. Amazing, amazing service. I would recommend anyone looking into buying a new vehicle to come to Ford just to see what the staff is like before they go anywhere else. Also, the warranty options and safety/maintenance features they offer are spectacular. Thank-you very much again to everyone who helped me and everyone else at Ford.

Verna Savor

Thank you to the staff at Prince George Ford for assisting me in finding the right vehicle for my family. Lindsey and Patrick are very friendly and helpful, answering all my questions in a timely manner. I would recommend this dealership to my friends looking to find a new or used vehicle.

Terry Good

I had my F350 in for a fan belt tensioner cage out due to an impending failure. While making this repair the mechanic replaced the turbo hose clamp. Today it was being driven on a test drive and the turbo hose fell off the turbo connection. This was repaired as soon as it was noticed. . The

Scott M

Recently bought an F-350 and am very pleased with the whole experience. Salesman Robert Hough, and sales manager Chris "Big C" Vigue made sure my experience went well, and that I drove off the lot happy. I went into the finance department and Cheryl Engel made sure to explain everything thoroughly, leaving no question unanswered. The parts department (sorry parts guy, I forget your name) got the running boards for my new ride ordered immediately upon my request. I feel my time and money were both well spent and look forward to my future dealings with the crew at PG Motors. Would I recommend this dealership and the individuals I dealt with? Absolutely, no second thoughts about it!

Juanita Penner

Purchased a 2019 Ford F150, from Prince George Ford. Steve and team worked diligently to completed the sale. Very Happy with our new truck.

Frank Hancock

Adam and Lenard do an excellent job leading the service departments, I was in Prince George doing contract work for CN from Texas. They did a awesome job of getting our Ford 250 super duty in to repair the 4 wheel drive . Even though they were more than booked up they got the truck in and did a great job replacing the front differential which had completely melted down, from what I saw y'all have a great group of technicians that take pride in their work, the help was greatly appreciated. Thankyou

Dave Smith

Big shout out to Raymond Earles, exremly helpful with helping me get into a great vehicle. All round the whole team at ford worked hard for me. Definitely would buy again from them!

Caitlin Litzen

Really great experience! Dayan was my salesman and did an awesome job finding and getting me into a great truck. He was a very big help and made everything go smoothly and efficiently.

Cale Rusnell

I purchased a Truck off Raymond Earles at PG Ford last month. Service was great and it has been great to get follow up phone calls checking on how every thing is going.

Meri Lee-Ward

PG Motors and Ford do not stand behind their product. I had my transmission replaced under recall, and just over a year later it started to die again. They have no desire to correct this blatant assault on consumers by fixing this joke of a transmission that Ford has put into several model years of Focus and Fiesta cars. Over the course of 10 days I attempted to contact the service manager a multitude of times. This included 13 phone calls, 4 emails, 3 messages left with staff, and a Facebook message to this page where I was assured I would be contacted that day - August 31st. I still have not heard back from the service manager, Mike, save for one uninterested "call me back" voicemail which was conveniently left at a time when I had advised them I would be working. I am trapped driving my lemon of a car, which could potentially get me killed when it decides to lose power while I merge onto the highway. Shame on PG Motors and Ford for leaving their customers feeling betrayed and violated.

Jasmin Sadiwa

As a customer who doesn't know much things about vehicle, Josh was there to assist me and help me to understand what was going on with my car. I was very satisfied and happy with the overall customer service I experienced during this visit!

chris mann

Travelling from terrace to Prince George, and just entering PG my front brakes seized up. I was towing a 30' fifth wheel. We were stuck with no options as we were travelling BC. I called PG Ford and explained my situation, and was told to bring the truck in and they would try to fit it into their busy schedule. This involved a complete rebuild of the front braking system and also a drag link. At 4:30 pm I was informed that the truck was ready to be picked up. I was speechless to say the least. I was so impressed with the quality of service and the fact that everyone from the mechanics to the whole service department went above and beyond what was required of them. A special shout out to Josh the service advisor for really stepping up and arranging a rental vehicle, and looking after my needs. To all staff at PG Ford, you have set the bar extremely high for everyone else. My heartfelt thank you's go out to every employee at PG Ford.

Rob Traxler

I've dealt here for years - with Garth Miller and Josh Skelton. They really care. They stay in touch AFTER you buy your new vehicle. They help with small questions and big. The LOOK AFTER YOU - both for buying and maintenance. Garth will watch for what you want a year before you buy. Josh returns call immediately and they get you what you need. I wouldn't go anywhere else. We appreciate them a lot.

Riddhiman

Josh at the Service center went above and beyond for my vehicle issue. The wait time to get a appointment was a week and a half but he was able to fit me in the next day and fix the car on the same day under 4 hours. He went above and beyond to deliver the car to me at my work place which is 30 mins away from the dealership and so ever grateful that he was able to get everything done in timely manner.

Robert Mackay

Would like to thank Garth and Cheryl for their tremendous assistance in the selection of our new truck. Lots of valuable advice and one of the most seamless purchases we have had in the selection of a vehicle. All the very best Rob&Lesli

Michael Le Morvan

Getting your vehicle repaired is already an inconvenience. PG Ford with their great customer service helped minimize that burden. Thanks for all your help.

Brian Devries

I had a great experience with the BIG C over at certified pre owned sales, as well as Craig R in the new sales. These men were very professional and worked hard at finding me the exact truck I was looking for. They were also successful at keeping it within my budget and making the experience run as smooth as possible. No complaints!!

Tim Anderson

I am from out of town and would like to give a shout out to Dustin Lyne’s excellent service. He helped me find the best Truck in my Price range showed me a few options.I asked about a different truck that I saw on-line in there yard and with only 1/2 hour of daylight left he ran out and sent me a video. The only day I could come up was his day off he said no problem and pick me up in my new truck at the airport.Dustin went above and beyond for me and I am sure he will do the same for you so I you need a new our used vehicle see Dustin Lyne.

Ken Ludwig

I had a great experience purchasing my 2013 f150. Everyone there was fun and helpful. I know i made them work hard to fit it into my budget. ( somehow they did it) Thx alot James and Chris. I know i will be back.

Leroy Findlay

Excellent customer service right from the beginning . LOVED THE EMAIL VIDEO!!!! It was a special touch!!!!! Robert and Kevin made us feel like part of the Ford family. THANK YOU GUYS!!!!!

Jesseca Moriarty

Absolutely fantastic service! Kevin went above and beyond to answer all of my questions and help me get into a car that fits me perfectly. I felt very at ease and taken care of through the whole process!

Karlie Daniels

Robert Hough is the most amazing sales person! He got my family exactly what we needed for a great price, so happy with our experience with Robert! If you need a car he should be the first person you visit, Cheryl in the finance department also went above and beyond for us

Meredith Higgins

I had a great experience purchasing my vehicle from PG Ford! Cheryl and Jim were both friendly and helpful! I felt welcome at the dealership every time we walked in! Thanks for making vehicle shopping fun :)

Josh O'Neill

Big thank you to Kent Wood, Craig Chadderton and Rick Sallenback at Prince George Motors on getting me into my beautiful Ford fusion. After a little mis-hap they proudly honoured the mistake and made everything right! After all said and done I am happy with the service provided and happy with my new car thank you!

Sharayah H

Went into Ford just expecting to look around as I was in the market for my first car, and I left with the perfect vehicle for me. Bought my CPO and I would have never guessed it was a pre owned. PiThe process was smooth from start to finish and Ray Earles made it a really great experience for me. Leonard Boudreau serviced my vehicle before I took it home and it was just like new. Definitely recommend.

luke mundorf

Needed a vehicle that evening and they did their best to get me into something that suited my needs.

Sharlene Lavallee

I took my little Escape here because I could not find the block heater cord. They immediately fit me in and made time to resolve the issue and even made sure the car was good before I left in this crazy cold weather. Everyone was happy to help and made life easier yesterday. Thanks for the great service!

Ryan Grottolo

Dealing with the dealership was exceptionally pain free. Customer service was excellent! I would recommend this dealership to anyone looking to purchase a new vehicle. Both Jim in sales and Cheryl in finance were great to deal with. Thank you!

Ryan Ireland

Just recently purchased a truck from PG Motors. I must say that Dustin did a great job of showing the vehicle, providing information when requested, maintaining communication throughout the sales process and handling the swap of a trade vehicle for the new vehicle well. I would deal with Dustin again in the future!

Laura B

Amazing Service! Alesha and the team at Ford were very professional, no pressure, and listened to what we wanted! Love our vehicle and would highly recommend them to any one of our friends or family.

Jason Maisonet

Everyone at the dealership took care of us right away and we ended up with a great, suitable car for our needs. Even though we literally walked in off the street on a whim, they were all ready and eager to help. Very friendly, we felt like family.

Jos Hoetjes

I was provided with outstanding service by two awesome staffers at PG Ford - Ray & Chris. Both guys were friendly and easy to work out a deal with on a Ford F-150. I would recommended taking a look at PG Ford if you are in the market for a new or used vehicle. Two thumbs up.

Joe Rositano

Had winter tires put on the past weekend, Levi the sales person had a loaner vehicle ready for me. Very good fast service. a refreshing difference from other dealers I have been to. thank you

scott smith

I recently had my truck in to have some recalls taken care of. While my truck was in the shop, the service team did a complimentary inspection on my truck where they found numerous failing components and gave me a quote around $5,200 to get my truck back in working order. I found this to be a little suspicious because my truck has been serviced by PG Motors every 8,000 km, like clockwork, since I bought in brand new in 2017. One of these failing components I have already had replaced so I decided to get a second opinion and took the maintenance report to Benchmark Automotive. The people there had all the parts and could have taken me for the same ride PG Motors intended to but instead they called me almost right away and said the "failing components" were fine, and that they wouldn't recommend replacing them for some time. When I took this information back to PG Motors they insisted on taking a second look at my truck. So I waited while the shop foreman went over the specific parts they recommended I replace. After inspecting, they told me that they were mistaken and that they had had an apprentice inspecting my truck, and that he didn't have the necessary tools to do the inspection beyond eye balling these parts, which they were comfortable recommending I pay over $5,000 based on that thorough inspection I guess moral of the story is think twice before getting work done on the recommendation of PG Motors without a second opinion, and I would highly recommend the crew at Benchmark Automotive.

Carol Bukowski

My Edge required new struts. My service Advisor Josh, is always curtious, and well informed. The job was completed faster than I had expected so had my vehicle back the same day. I always receive excellent service from PG Ford.

Linda Bruder

The service to the car was good but I was told that I would get the car back by 9 am. I also told the service desk that I had an appointment at 11 am. No problem. I didn't get the car back until 11:30. Missed my appointment . I called a number of times and only got to leave a message . When I did get my car back I was told they were very busy and my car had been ready for a while. Not acceptable.

Will Royrock

Went to buy a new f150, due to shortages, decided to order truck from factory. Had price in place, suddenly at month end, they call me telling me my employers discount was not going to be valid if I didn't put a down payment in that same day.....Find out from a friend who also works at my business, they offered it to him. Decided not to do business with greasy dealers and went to another dealership in quesnel who was happy to honor my employers discount. A discount btw, that is offered from the factory. These guys take no loss in giving me that discount. @chriswall, so explain to me why other dealers can, and will still honor my employee discount?

Ryan Burnett

Recently bought a 2013 F150 with the help of Kevin pisiak. Exemplary service, I had a low budget and high standards and Kevin found several vehicles to suit my needs fast and efficiently. When i finally made my choice Cheryl went above and beyond with the financing explaining everything and working hard to get the best rates and terms to work within my budget. If ever I need another vehicle I won’t hesitate to go see Kevin and the staff at Prince George ford agin.

Lucille Schaubroeck

I really appreciate how Leonard in the service department went above and beyond to make sure that I received the best service possible. When I called near the end of the day to book an appointment because my heat stopped working he tried to talk me through some possible solutions and then asked me to just come by so that he could take a look and make sure that I had enough heat to get me through until they could book an appointment for me. I was blown away by the generosity and fantastic customer service!

Sarah Nelson

Been taking my 2017 F150 to PG Ford for all its services. They always have my vehicle ready by my requested pick-up time. Reasonably priced, vehicle is treated well, quick to answer any questions and address any concerns or mistakes. Highly recommend doing business here.

Carson Bell

I called into PG Ford and spoke to Stasia to book an appointment. She was a pleasure and very knowledgeable over the services. Great attitude and great to talk to. The service department at PG Ford is very friendly.

william w

I had an excellent experience with Josh in the service dept. I brought in my 2016 ford fusion for a non functional hvac fan. He immediately came out to see that it wasnt functional and brought the car in immediately to have a tech troubleshoot the issue. I called in earlier in the day inquiring about a service before the fan went out and they were booking into next week. On a friday afternoon he made it happen. I work in Fort St John and live in Prince George. I commute through the pine pass. Over a 1000 kms return and in the middle of the winter I need a functional hvac system. Bravo Josh Bravo. Thanks again.

Walter Reimer

I just bought a Ford truck from Prince George Ford and it was a pleasure dealing with this Ford dealership. No high-pressure sales tactics and everyone who helped me with the purchase of the truck from sales to financing made sure I got a good deal! If anyone is interested in a buying a vehicle, ask for Product Specialist Ray Earles and he will find the vehicle you need.

savannah kreutziger

Great service from Jim and Phil for making the experience fabulous. Everyone at ford is super friendly and will go above and beyond to get you into a vehicle that you need with a great deal. Super satisfied and it’s such a positive environment 10/10

Shelbie Coulson

Patrick was so helpful and went above and beyond doing his best to help me find my new ride. I live a few hours away and it's not easy truck shopping when you're not there in person but he was able to accommodate me and really help me find what I was looking for. I am so happy, thank you so much!

jinx and randy romans

Went in for an oil change and when they pulled it in the bay the door was not all the way up and it caught the tv antenna. The manager explained how it happened and told us to have it fixed and send him the bill. Very nice man. We would suggest this dealership to everyone. Things go wrong. Stuff happens. It how you handle it and Prince George Ford handled it very well. Managers name was Leonard Boudreau. Good job

Tiana Tomasino

Recently bought a truck from them, with ease Garth Miller(sales) and Philippe Vachon(finance) helped me through the process and kept everything within the budget I wanted. Though the truck had a few extras i wanted to add on, they made sure it still worked in my price point. From test drive to driving off the lot all insured it took only 4 hours. In that time they didnt push me into the sale and kept my five year old entertained, made sure I was comfortable with everything and made sure I wouldnt have anything I didnt know going into the sale. They both did an amazing job and I'm truly happy and impressed with the jobs they did to make everything work for me, they definitely gave me the customer is #1 priority feeling. Drove away very happy with my new truck and overjoyed with the experience they both gave me! Shout out to them personally and to Ford for making this a great experience that put me at ease, not pushing me into a sale and making sure I got everything I wanted!!!Thank you so truly grateful!!! <3

Tyler Suel

Appreciate the help from Chris Vigue and Dave on the Used dealership side. They got me into the truck I wanted, gave me a great deal on pricing. Sent me too see Claudia Li in financing, she was extremely help full with great personal skill's. All three individual's were great to work with.

Shane Willis

Recently purchased a 2019 Ford f150 from you guys. Ray was my salesman, he was fantastic as well as the lady from financing. Everyone went above and beyond. Nothing but a great experience all around!

Amanda Penner

Patrick, Claudia, and Phillipe were all wonderful and made my experience purchasing a vehicle easy. Very warm and personable people with great communication. I'd definitely reccomend talking to Patrick Stuart if you're looking to purchase a vehicle.

Michelle Keagan

My husband and I from Vernon, B.C. and purchased a Jeep Wrangler through Steve Allen, with the assistance of Cheryl and Kevin. They were all very helpful - service was first rate! . Steve Allen was exceptional to work with for a distance purchase. In addition, Steve Allen and his wife delivered the Wrangler to our door in Vernon. It has been an absolute pleasure working with the staff at Prince George Ford and I would highly recommend them to anyone looking for a vehicle.

Dan McDonald

Bought a f350 today had a great experience dealing with Raymond Earles for the sale and awonderful and easy experience with the financing with Cheryl Engel they made it easy fast, truly enjoyable.

Cassidy Timney

Bought my car through Alesha & everything went so smoothly from the moment I sent her off an email to the second I drove away with my new whip! shes the best, her whole team is so awesome.. highly recommend this dealership and to hit up Alesha T with assistance!! :)

AJ

I'm absolutely impressed with Levi Kwiatkowski, I'd highly recommend Levi to anyone looking to purchase a new or used vehicle or trade in theirs. I trust him to get me in a suitable vehicle that's adjusted to my needs he knows his vehicles inside and out very intelligent man to be working with thank you very much for your outstanding service

Justin Johnson

Met with Ray and Kevin at the dealership with the f250 platinum that I was interested in, they went out of their way to get the best value out of my trade in. Really enjoyed working with these two as they made an smooth and easy process to get me into my new vehichle. Highly recommend dealing with them if your in the market for a new vehichle.

Jeff Bryan

I give 5 Stars to Lenard and Josh in service, great people to deal with. a couple of issues with Ford over all 1. Better inspection techniques for the block heater recall, my truck was in twice for the same issue 2. A more in-depth inspection and correction for the freezing door issue, again the truck was in twice for this as well 3. Fords supply system SUCKS. Solution SUCK LESS. Customers should be waiting a month for parts 4. Remember to offer means of transportation when a customer leaves his/her vehicle with the dealership, this was not brought to my attention until 3 weeks into this fiasco