Reviews of Northland Auto Group (Car Concessionaire)

North Star FPV

Extremely friendly and professional staff

allen thibault

Poor service

BigDcdn

Great service department Lisa, Shaun, Jordan and the senior member Chris

Natasha MacDonald

If I could give this place no stars I would! Absolutely HATE this dealership! My husband & I hardly take our Jeep here but because we had a recall notice we took it into them. We decided to get our winter tyres mounted and put on too. The initial appointment was for Wednesday morning. We live out of town so it takes an hour to drive in. When I arrived Wednesday morning I waited at a service desk for over 20 minutes for someone to talk to. When a service person did finally see me she told me they had no mechanics available to do the job despite having made an appointment. There was no phone call to let me know, only a call the day before to confirm the appointment. I remade the appointment for Saturday at the same time. My husband took the Jeep in this time. Again, we received a phone call confirming our appointment for the recall and the tyres. However, when my husband arrived at Northland Dodge the service people had no idea why he was there! They told him they couldn't do the tyres and he would have to wait for them to get to the recall despite having an appointment at 9:15am. When he questioned why he had to wait all day they told him that the appointment time was only a "check-in" time. In other words, you make a so-called appointment but have to wait all day for your vehicle like you have nothing better to do with your time or you can afford to take a day off work because the service people can't keep an appointment time! DON'T TAKE YOUR VEHICLE TO THIS PLACE. THE PEOPLE ARE RUDE AND UNPROFESSIONAL AND THE QUALITY OF SERVICE IS BEYOND RIDICULOUS!

Jessica smith

Everybody is super helpful and they know what they are talking about. The managers are involved if anything is going wrong in the slitest. I love my Hyundai Accent too. And the new Buy now Pay later with the service dept. Is super nice for my remote start and window tint!

Janice McKinney

The employees are very helpful and nice. The atmosphere is really laid back and at the same time very professional ????

Jennifer Moen

Love the service department. Hate the sales department. They will call you a day before your appointment trying to sell you a new car.

Sonja Reyerse

I live close to Chilliwack and found the car I was looking for online at Northland Auto Group in Prince George. I dealt with Will Gilbert and we made the deal over the phone. I have bought many new cars and Will is the most professional and courteous saleman I have ever dealt with. The car was delivered to my doorstep, as promised! I would highly recommend Northland Auto Group for your vehicle needs and don't forget to ask for Will Gilbert; he goes the extra mile for you....literally! Thank you so much for the great service.

Gerald Knutson

Will not be purchasing from this dealer.

Delmer Russell

I love my truck

Serryna

Sales department is good but seem to have issues holding onto staff. Service department leadership is efficient but show attitude and sarcasm. Somehow missed a dangerous problem with my brakes (on a new vehicle during warranty visit) and sent me on my way with a dangerous situation.