Reviews of DRIVING FORCE Vehicle Rentals, Sales & Leasing (Car Concessionaire)

Sarah Speight Pearson

No dramas at all. We got a flat tyre and they exchanged us to another car immediately plus no hidden costs. The people were friendly.

Shane Taylor

Curtis, Barry and the rest of the staff at PG Driving Force are absolutely top notch! I have purchased two trucks from these guys in the past year and am seriously considering picking up a third. These guys go above and beyond to create …

Ramachandran Kumaraswamy

Did Dempster highway and beyond with great confidence. I name my rental car as hulk. Such a great performance vehicle I got it from driving force

Elisha Munro

I recently purchased a Tacoma through Curtis at Driving Force and have nothing but good things to say. Curtis was knowledgeable, helpful and professional. I never felt pressured from Curtis while I took my time making a decision on the truck. When I ran into a very small snag with the truck after I purchased it, Curtis called me right away and told me to take it right to Toyota, have them fix it up and send the bill to Driving Force. Customer service was definitely top notch and I would recommend anyone buy one of the vehicles from Driving Force. I was leery to purchase there because they are not a "dealership" but turns out that is what made them so great to deal with! Thank-you Curtis! I love my truck!!!

Jamie

Denise was amazing! This has been my best rental car experience as she made things so easy. She was professional, honest and very personable. I will make sure to find her again if I come visit Whitehorse again. Check out the car she got for me ;). Thank you, Denise!

James Barnes (TUDBALL)

Driving Force accommodated my gf, 5 young children and myself with the utmost efficiency I've ever experienced in my life. Awesome customer service and politeness. Thank you for the awesome experience. The 2017 Yukon XL was amazing to drive. THANK YOU TO YOUR AWESOME STAFF AT THE VICTORIA STREET LOCATION IN PRINCE GEORGE.

danny arronge

Love these guys, Rob and Kendal put up with me with smiles on their faces even when i decided on a different truck and had them redo all the paper work 2 weeks later!

Cheryl Huston

was fired, car was not ready when booked. understaffed and need better communication.

THIAGO FERNANDES

Pick up and drop off were very good and fast. The car was already ready, with full tank, clean and performed very well (as expected). I recommend and would definitely rent with then again.

Dylan Soo

Great place to rent vehicles in the North. While you can't rent them to drive the Dempster this is still the rental agency to go to for a vehicle. They have a kiosk at the airport and their main office is just down the road.

Tegan Letang

Fast service

Alexander Wolf

Great prices, well maintained cars. Always a pleasure renting here

Scot S

Thanks to Jeff and all the staff for the friendly and professional service. Big fans of yours

Oscar Pacheco

Rude after hours customer service. Get her trained.

Duncan-angus Hallett

This establishment has excellent customer service, the people were helpful and kind especially the one called Logain

Bruce Wiebe

A great group of people to deal with when renting in the Whitehorse area. They always come through for me and provide a quality ride.

Sweetsider

Made a reservation a week before and got there the day I had to go to Edmonton and they had nothing in stock. Their competitors were delightful to deal with though

Tammy Beese

We had an exceptional experience and bought two vehicles in the same month. Very knowledgeable, they looked after our requests quickly, helped us make the purchase process enjoyable and easy. We certainly love having the warranty option in place too. Thank you!

GBP Creative

Rented a fleet of vehicles for a production and had excellent customer service on a job that had a lot of moving parts and booking changes involved. Will definitely be our go-to for future projects!

Paul Tarnowski

Great place to buy a truck. Kendel and Robert were excellent to deal with. No pressure no hassle. Would highly recommend Driving Force to anybody looking for a new truck.

Dan Shenk

Have worked with Michelle Mercer for the past 3-4 years. She has been amazing to work with. From last minute rentals to ones for the season it’s been a pleasure to work with her. We will be continuing to work with and get our rentals off of Driving Force and Michelle. I highly recommend her and the PG Driving Force branch!!

PineBeetle Tech and Stuff

Very good service and a great price. Highly recommend.

Euan Forrester

Our vehicle was clean and well-maintained, and the staff were friendly and helpful. We had rented a car seat for our infant, which they had recently purchased, and when we told them we felt it was unsafe for our child they were helpful in making the situation right by refunding the money for the car seat and giving us a discount for our time spent trying to install it and then having to buy a new one in town. They worked hard to remedy the situation and we'd be happy renting from them again. If you decide to rent a car seat from any car rental company, be sure to ask about the specific model you'll be getting, and consider bringing your own instead.

Andrius Janušas

This was the only place which had SUV available during the time I needed it. The car was good and equipped with great tires suitable for Dempster Hwy. The experience with customer service was so so hence 3 stars. First, I've booked online and called in to double check if everything is okay with the reservation and was told that you don't have vehicles available for those dates and the CS agent booked me for slightly different days (which was okay with me) and told me that they left a message in their system about what happened and that I prefer my original days if possible. Over the next few weeks prior to my reservation I've got multiple calls and emails from different people about my "double" reservation... Obviously none of them were aware of any message left in the system and I had to explain my story multiple times... Anyways... In the end I've got the car for original booked days which was great! However, during the trip rocks chipped the windshield and I had to use my credit card insurance to cover the damage. I've submitted the claim to my insurance company right away and waited for over the month to receive an invoice for the damage even though DF fixed the car in a few days. Then my insurance reached out to DF about some overcharged taxes and DF was slow to respond and in the end DF charged my card directly (which is fair) and I had to seek for reimbursement from insurance company. However they said that DF charged me taxes incorrectly and only reimbursed me for the amount without taxes. Insurance adjuster reached out to DF about this but DF just ignored the emails and never reimbursed me the overcharged taxes. I'm just too tired to fight. Keep that $60 for yourself as well as this review.

Conrad Smith

I recently had my truck break down hours before I had to leave on a trip. After looking around the PG area and not having any luck finding a vehicle. I thought I would check to see if driving force had something available. I didn’t know if they offered one way rentals or rentals to non businesses but flying wasn’t a option and I had to be at my destination before the end of the day. The Driving Force rental team and location manager went above and beyond to find me a excellent full size truck rental at an amazing price even though when I walked in they had nothing clean and available. They got something ready within a half hour and before I knew it I was on the road. Another plus was being able to drive a 2020 F350 SD. I know that when I’m ready to purchase a new truck, they will be my first call! Thank you for the great service.

Michal Stankiewicz

Great customer service! Would come here again.

Daniel Herljevic

Good service. Good clean new cars

Natalie Hayes

Easy and smooth process from booking online, pick up and drop off. Bonus - winter tyres were free/included in the hire fee. Car was clean, modern and in good condition. Would hire again.

Sheila Hrychuk

Top notch sales team. Would highly recommend. Go on over and beyond to meet your needs. Thanks Jamie and Kendall in prince george for find the exact truck I was looking for.

Sebastian Altenberger

Great service, very customer oriented approach and always available for questions. thanks guys - we appreciate it!

Garett Halayko

If I could add stars to this review I would. Recently purchased an ex lease Savana van from Scott and the team. I flew up site unseen and drove it home. The only reason I felt confident to purchase in this way was the 30 day guarantee. Needless to say there were some repairs needed after the fact which were fully covered by Driving Force PG. The repairs done at the GM dealer in my city which made it very convenient. It's so refreshing to have a company and sales person really back up what they say by providing such amazing customer service.

Amanda Hallett

I have recently purchased a vehicle from The Driving Force in Prince George. Their salesperson Rob Spender has been fantastic through the entire process. He is very knowledgeable about their vehicles, was able to provide extra photos, was able to source out seat covers Etc. The vehicle was in excellent condition just as described. I got a follow-up phone call to make sure I was happy with my purchase. Every step of the way he was helpful, informative, professional and patient. We have some paperwork issues going back and forth through fax machines that weren't coming out properly on one end or the other. Signatures that weren't showing up dark enough to be considered a signed copy. Rob was very patient and thorough. B finance manager Kendal jurysta was also very helpful and very knowledgeable about the warranty information. She help things run along smoothly. Over all this is definitely a five star team! I am definitely going to buy vehicles from them in the future! Thank you to everybody who helped in this process. The sales team, the finance team and the man who delivered the Yukon to my door. You guys are fantastic, thank you for everything!

Kendel Jurista

Rob is hands down amazing!

Sarah Lynn

Last minute trip for my brother funeral. Super accomeddating, friendly and a pleasure to deal with. The car was perfect for what we needed.

Angel Stewart

Super friendly staff, great prices, and the vehicles are top notch!

A

My personal heroes - amazing customer service!

립테라피바세린

(Translated) Good for car rental. You can make a reservation online first, and then go, there is no additional charge. Although the branch does not speak English well, they are very friendly, and when you return the car after 7 pm, they tell you to just leave your car key in a mailbox or something like that and park your car. Passport, international driver's license, and Korean driver's license are required. (Original) 차 렌탈하는데 좋습니다. 인터넷으로 먼저 예약 후 가면 되고, 따로 추가금드는 것은 없습니다. 해당 지점은 영어를 잘 못함에도 불구하고 상당히 친절하게 대하며, 차를 반납시 오후 7시가 넘어가면 차키를 그냥 우체통같은거에 놓고 주차하고 가라고 합니다. 여권과 국제운전면허증, 한국운전면허증 필수.

Barb Lloyd

I would highly recommend buying a vehicle here. We dealt with Curtis Brown, and it was the most seamless transaction we ever had buying and looking at a vehicle. We loved that the price was what he told us was the final price with no surprises. They do not negotiate on their sticker price, but in our case, when we compared the price of what we were going to buy with the rest of the BC and AB, we felt we were getting a very fair deal, and we did not have to leave PG for it. Curtis has been a man of his word, as he told us if we found anything that was unsatisfactory, to contact him right away. He got the lock on our back gate fixed, asap, with no hassle. The winter tires (used extra tires that were not factored into our buying price, but were given to us), we found a bent rim with a bulge and he was able to arrange that to get replaced, at no extra cost. We have very much appreciated Curtis and his approach to selling vehicles, and his excellent customer service, after the sale.

Sarah Thommeret

Fast, kind, efficient staff and great prices.

Yukon Home And Tour

It's always a pleasure working with Ben Mercier! Things get done and service is excellent

KaGoneIckLa - Bill Jr. Barrett

Fast reliable service

Amber Lynn

Amazing service. The staff is great, very friendly and polite. They made everything super easy and stress free when it came to renting a vehicle.

Marc Grenier

Good services. Everything perfect

Avenza Maps

We had a reservation for 4 vehicles on our way from Ak to Ca. We did not have much cellular service in between our locations but the manager emailed us our confirmations and went out of his way to ensure we were taken care of. The pickup and drop off at the airport made it extremely easy to rent.

Kynan Bangun

Their service is really great! Very friendly and easygoing! Was my first time buying a car. They really helped me figure out my options and explain all the little details! Was a great experience especially when you just started out to learn about this stuff!

Amanda Chandler

I have to give everyone at DRIVING FORCE Vehicle Rentals, Sales, and Leasing a massive shout out. I was in a small accident a few weeks ago and needed a rental car. I showed up on a Monday morning and they had me in a rental within minutes. What made them stand out was each person that walked by genuinely greeted me with a hello and smile. The service was impressive, so much so when my truck was written off, I returned to Driving Force and met Rob and Kendel in the sales department. Kendel made some serious magic happen and got me in my dream truck. I never felt pressured or forced to make a quick decision. They were by far the most relaxed dealership I’ve ever visited. In fact she let me “test drive,” the truck for a whole week, just so I could be sure it was everything I needed it to be. If you’re looking for a rental or “new to you” vehicle I highly recommend these guys! - Signed one happy lady ????

Mitchell Fuoco

In my dealings with Driving Force Prince George, I must say the experience is amazing. Weather it’s with the sales or rental departments they always make sure every detail is taken care of. Also recently purchased a vehicle through Jamie and was very impressed with the passion and effort to make sure I was 100% happy with my purchase.

The new Clayton

Robert verkaik is a Great guy, really helped me out.

Brendan Brendan

Excellent service! I walked in to purchase a truck from the sales department and they saw to my every need! Friendly and fair, I got my vehicle at a great price that exceeded any expectations. Anyone who is in the market for a new vehicle must add driving force on their list of places to stop by.

Edwin H.

I’m a tourist in Canada with limited knowledge to purchase and register a car in Yukon. The sales manager, Ross, listened to all my needs & budget, and helped me out not only with buying the car, but also the procedure I need to do with the vehicle registration. He made sure I was well taken care of before getting the car. Really appreciate his help and highly recommend Driving Force to anyone!

Justin Reimer

Jamie and the staff at driving force did a phenomenal job helping me and my family upgraded into a beautiful crew cab half ton, they went up and beyond to make sure I was 100% happy with the truck and service, by far the best purchasing experience I have had by far

Eric Seemann

There is no place better than Driving Force- Prince George for top notch service. Made dealing on a truck totally seamless. I totally recommend them for a vehicle. Barry and Rob were fantastic.

ernest fechner

Lots of luck finding the right person and the right service department.

Al Fehr

Great service and selection

Ian McInerney

Hired Vehicle in August 2019. Travelled from Australia so went in a little blind. Could not of been happier with both the customer service and the magnificent Ford Expedition. An absolute pleasure to deal with. Thanks.

Erin Delanghe

HUGE Shoutout to Ashley, Logain and the team at Driving Force Prince George!!! Always going above and beyond, friendly staff and excellent service.

Chris Suik

Wow! Driving Force changed my perspective on what to expect when looking for and purchasing a used vehicle. Their dedication, honesty and integrity is not something you tend to see very often in the automobile industry. Every interaction I have had with Driving Force has left me feeling confident that I had made the right choice when I decided to purchase a vehicle through them. They have continued to surprise and impress me throughout the entire process. Big thanks to Curtis and Barry at the Prince George BC Branch!

Sean H

Great Customer Service! Booking arrangements were easy and the Service counter was quick and friendly.

Krista Heinzelman

On behalf on my parents, Juliette and Gilbert Andreza they would like to share that Kendel Jurista went above and beyond in helping them find a wheelchair van in Alberta then bringing it to our province for them to purchase. Her positive attitude, eagerness to help, and her professionalism is greatly appreciated. They would not hesitate to recommend Driving Force and Kendel Jurista to their friends and family. Way to go Kendel!

justin mansbridge

highly recommend anywhere but here

Robbin Simmons

Just bought a 2019 F350 6.7 diesel from the team down at driving force..very excited..thanks for the great service guys..I love the truck

James Greenleaf

In my experiehce, Driving Force was a good company to work with. Ben Mercier was the one who helped me purchase my vehicle. He made sure I was taken care of and helped me get all necessary paperwork in order; a nice man for sure.

sran gurpal

Great service!!!! Appreciate the way of dealing with customers

jamie crawford

We just purchased a work truck for our business. Was our first from them but definitely won’t be the last! The staff there is awesome to deal with and looked after everything we needed. Highly recommend these guys if you are in the market for a new vehicle.

Shelly X Enders

OUTSTANDING FAST FRIENDLY SERVICE. I drove up from penticton and broke down in PG and had to find a truck to Rent to tow my car to smithers . I found Driving Force online and WOW WHAT SERVICE!! Not only did the get a truck for me right away when I had to bring it back because of a uhaul trailer issue they refunded my money back right away. (Fastest truck rental ever haha) They also gave my mom and I ride to a hotel, we ended up staying over and when I found a uhaul that would rent me the car dollie, the next morning they gave me the same truck right away! If I ever need to rent a vehicle in PG I will definitely be calling Driving Force!

Dwight Kohler

Nice place and did have a truck that worked for me at last minute but there was no notification of a mileage limit or what the charges would be if I went over. I informed the agent that I would be going to Fairbanks and back and I used the truck for 3 days total. I definitely would have taken the unlimited mileage extra charge per day as it would have saved me a ton of money. Guess buyer beware especially when in a tight spot!! Edit: They contacted me and we worked out a deal on the outrageous mileage charge. It helped but be sure to ask about the unlimited plan.

CG Wei

Just purchased a newer vehicle from them. Out of all of the dealerships here in Prince George I would recommend them the most to give you the best price on a used vehicle but also the honesty and integrity they demonstate to back up what they are selling is top notch. I would definitely purchase from them again....

Liz Overduin

Unexpected circumstances brought me to Driving Force in search of buying a car. The folks there, Ross, Dave and Gord were all friendly, knowledgeable and helpful - going above and beyond to solve the challenges and get exactly what was best for me. Thanks so much - I 100% recommend Driving Force Vehicle Rentals, Sales and Leasing. Much appreciated, Liz

Jochen Singer

Sarah, was helpful everything works fast, perfect!

john greenleaf

Excellent experience with Driving Force. Ben Mercier and everyone I dealt with was friendly and helpful. Hassle free and professional.

Olivia

Very personable and really try to accommodate your needs, even last minute.

Eric Gleason

Great experience with Driving Force - they value & take care of their customers.

l clayton

picked up nice clean vehicle at airport location in less than 15 min and was on my way for a weeks rental . Staff person was pleasant and detailed. Drop off was a breeze. Great service and value.

James Humphrey

Excellent service. The staff here go above and beyond every time!

Alec Synowicki

Worked hard to get us a rental from Whitehorse to Edmonton for the next day!

Samantha M

I would highly recommend Driving a force for any of your needs. I rented a truck from them (first time ever renting a vehicle) and was nervous but excited. Unfortunately, the vehicle I got, ended up having multiple issues and messed up my …

Nathan Miller

I bought a pickup from Ben Mercier at Driving Force Whitehorse. It was a smooth transaction, Ben was very helpful with all needed documents to import to Alaska. The truck was fully detailed and ready to go with a full tank of gas. These folks are professionals and will treat you right.

Sherry Hadden

Had been to other dealerships in Whse and came away unhappy. I will be recommending Driving Force to everyone. They were very helpful, informative,and took time to help me with every question that I had. The young salesman that I had was awesome.

sally patrick

Safety when a night out right place to go to

Cam Young

Had a issue with a mix-up on a rental and Jessie went above and beyond in addressing the issue and making things right. Good product and excellent service!

Judy Hartling

Great service. Gord and Russ treated me as a valued customer even at the “just kicking the wheels stage “. They both took time to answer my numerous questions, allowed test drives on a number of vehicles, even second drives. They were fully aware I was just shopping around. Professional people. They were knowledgeable of their products. I developed a trust for them. I bought. I had mobility issues so Gord, without any extra charge picked up and installed the roof rack for me. Perhaps a small thing but for me a big thing. Wonderful to see this kind of consideration,

Matt&Lili Link

Friendly staff and great service! This is the second vehicle we have bought from Driving Force and we are extremely pleased with the price and condition of the vehicle!

Tom Wallace

Worst rental company in town. Unfriendly and not willing to go above and beyond for customers. I don't think it's a nice place to work either from what I've heard around town.

Jolene Bueckert

We rented a van to go to Saskatchewan, and had great service from the beginning in Prince George. We did have a break down but the staff from Alberta to Prince George looked after us and helped us out every way they could. Thanks again!!

George

Called up, booked an appointment. Received a free ride from Whitehorse downtown to their rental offices. Got a free upgrade to an SUV as they had no more midsized vehicles. Affordable and no BS sales additions. Easy key drop off back at the airport. Excellent winter tires.

John Murchison

Had a couple of small issues early on that were dealt with in a prompt, efficient and professional manner. Very happy with experience!

Aryan Sidhu

Hi everyone, I have deleted my review and I am writing new review because I have talked to the branch manager, my matter is solved in 24 hours and very thankful to branch manager , I understand sometimes accidents happen , I am very very happy with service provided and will say driving force is the best place to rent, thanks .

Amber Thompson

Purchased my first car from Rob Spender. He made the experience so wonderful and answered all of my questions. Never left me guessing and was there and helpful every step of the way. :)

Than DiGloria

I have purchased vehicles three times from Ben over the last five years and have always had a great experience. I tend to distrust most people in the car sales industry but Driving Force in Whitehorse always deals very fairly and with integrity. On one occasion I had mechanical issues after purchase and they helped me sort through them without any trouble. Overall an excellent experience every time.

Graham Friberg

My truck buying experience at Driving Force was very positive and no pressure tactics which I was very grateful for. I was very impressed with Rob Spender's professionalism in answering all my questions and providing information about the vehicle in obtaining a fair deal on a 2018 GMC 1/2 ton truck. I would definitely recommend Driving force to anyone looking for a newer vehicle with low mileage. A great place with very friendly and accommodating staff.

Missy Wildeman

Excellent service and great deals on like new vehicles without the dealership pricing! HIGHLY RECOMMEND!

Benjamin Greenleaf

Great customer service at Driving Force. Thank you Benjamin Mercier

Glen Greenwood

When our rental had some mechanical issues most likely due to the cold, the sales team stayed late to help get us into another rental vehicle and on our way again after the rental staff had already gone home for the day. Very happy with the service!!

Timothy Colwell

Friendly and professional service, whether you are renting or looking to puchase one of their well maintained vehicles. Over the years we have bought serveral vehicles from them with great satisfaction.

Stephanie H

EXCELLENT CUSTOMER SERVICE! We just purchased a used vehicle through Driving Force Prince George with the truck being located in Calgary. I was hesitant to purchase a vehicle sight unseen along with the fact that the truck was out of province. Curtis was amazing in his continued care in guiding the process as well as making himself available to any and all questions I had and responding very promptly with information. We received a truck that was shipped from Calgary to BC that far exceeded my expectations and there is comfort knowing that they would help with any concerns we had upon getting it. I would highly recommend anyone who is looking for quality service in purchasing a vehicle that Driving Force PG, specifically Curtis Brown, will definitely go above and beyond for you.

Steve Dielschneider

Easiest vehicle purchase ever!!! The staff was awesome and the deals were very good. Units being constantly rolled over so inventory and choices change regularly. When next in the market for a vehicle, I WILL contact them again.