We offer you the reviews of people like you who consume the products of Riverside Dodge Chrysler Jeep (Car Concessionaire) near Prince Albert (Canada).
Now this business gets a score of 4.5 out of 5 and that rating is based on 127 reviews.
As you can read, its rating is practically the highest, and it's based on a high number of feddbacks, so we may be quite sure that the assessment is very faithful. If people have bothered to value when they've done well, it works.
As you know, we don't usually stop to set tatings when these are good and we usually do it only if we've had a problem or incidence...
This Car Concessionaire corresponds to the category of Car dealer.
Help me much for my truck needs to fix
Salesman was helpful and not pushy
It was ok
Staff very friendly and helpful. Clean environment and all staff were very professional in taking the time to talk to customers and not hurry the process. 2 thumbs up
Best Customer Service I have got from any Car dealership so far. If you don't live in PA, it's worth the trip. Guaranteed. Highly recommended.
Great experience, great people! Would definitely recommend.
Helpful staff, experienced mechanice. Definitely recommend this place.
I've got my last 2 jeep wrangler there!! It's a great dealership the people are friendly and caring and I recommend going to Riverside Dodge dealership.. I went to Anderson's and they didn't give me very good service so I went back to Riverside dodge and as long as I live in the Area I will keep on going to them
Very good experience with Kevin fiddler and the team at riverside dodge
Seemed to have a fair selection of vehicles to choose from..so we went in last month prepared to purchase a new SUV.. felt like I was interrupting the salesman's day. I felt I wasn't taken seriously- and that I was wasting his time. He was in no apparent hurry to show me or offer me different things. Left my contact information there- never got a call back. Spent my 40k elsewhere. Oh well.
As someone who's done a lot of car shopping and has had to deal with many dealers, I can say riverside has been the best experience I've ever had with a dealership. My salesperson Ruth was amazing. They don't push sales and treat you like a person, not a number. I lived a fair distance away from them and Ruth even sent me videos of her going through the vehicle I was interested in while answering my questions. The other team members were great to deal with as well. Morgan and Fern were the others I dealt with personally and they were also amazing. It's what a dealership should be. I didn't have to fight them over pricing or features, they threw in some extra things for me without even negotiating for them, and they've earned my business. I will be going back to them and recommending them to anyone who is looking for a vehicle. Thank you guys for all you do.
EXCELLENT SERVICE! Everyone is very knowledgeable, friendly and willing to work within our parameters instead of setting their own agenda. They don’t BS you and give you straight answers to questions and if they don’t know they will find out. Absolutely would buy a vehicle from Fern and the crew at Riverside again.
I am beyond pleased with the service at Riverside Dodge! They worked with me and helped me get the vehicle of my dreams! Each of the sale persons genuinely care about their customers. I would definitely purchase another vehicle from them! First class service at Riverside Dodge Chrysler Jeep!
Riverside Dodge Chrysler Jeep’s team of enthusiastic, friendly, and helpful employees worked for and with us in establishing a fair trade-in. We felt respected, and cared for. Awesome job!!!
bought a vehicle here, they hid large and expensive mechanical issues, and the resulting customer service was awful
Great service! Taylor was super friendly and got us into a vehicle that we love.
I was not shy to voice my opinion. They listened and help get me into something that fit my budget and needs. They we're always positive and happy when dealing with me.
Awesome Dealership, great sales team, overall A++++ experience
Brought my Dodge journey RT here because it wont start. They charged me $539 they said its battery problem, I told them its still under Mopar warranty its only a year old. They asked me for a receipt when it was done ( I beleive that if they search for the VIN, all records are there, so why asked for the receipt?) Anyway, I provided it by calling the last dealership that changed the battery. After few hours they said that they will not change the battery, they charged it and it is now good to go. They asked me to pay $102 for the diagnostic, because they said IT TOOK THEM 1.5 HOURS TO DIAGNOSED. I am not a certified mechanic, but I know the basics, if the car wont start the first thing to check is the battery, so why took 1.5 hours to find out that it was the battery??
Great customer service
It's a good place to get your vehicle fixed I like it
Very, very happy with the service from here. Fern was the one who helped me buy my new vehicle. Very kind and helpful! All of the staff I met were exceptional; great customer service! Process was very easy and didn’t feel pressured at all. Definitely would recommend buying from here! Thanks again!
Bad service. No updates or anything and they will tell you that they updated you whatsoever. Staffs aren't nice or even helpful.Go to Andersson instead they have better service and good customer service.
Great experience with the crew as they helped me get into a new 2018 Dodge Ram. It's great being a truck guy again.
Fantastic sales team!!! Truly enjoyed my experience there!!!
Great olace to buy a vehicle and get one serviced. Would buy from them again 8n the future
Good dealership I got to test drive a suv and I had no problems or pressure with the salesman I was dealing with, very friendly guy, i will consider going here when I am ready to pull the trigger on a new vehicle, quick service.
Absolutely amazing service!! Highly recommended, I'm definitely gonna be mentioning them to anyone that is looking for a new or used vehicle. Thank you riversidedodge for putting me in my dream truck!!! You guys are awesome
Just an absolutely fantastic experience. Such nice staff and great service! Highly recommend to anyone needing service or a new vehicle.
Thanks a bunch for changing struts on my mother's jeep Cherokee! Although it probably doesn't need half the work you say it does, and not putting her front tires bk on right is a major problem!! Driving home Saturday with my brother and 2 daughters, when I notice tires were lose could move lug nuts with my hands! Who forgets something so vital to a vehicles maintenance! Thankful to the man at Holbein for helping check the tires!
Friendly staff and a great vehicle selection. Taylor and Darien are both very professional salesmen. Management team is very friendly and give awesome deals!
My experience at Riverside Dodge was great. The staff there were all very helpful and they were very caring when my window got smashed on my van. The young lady that helped me was named Morgan. She set me up with a really nice Grand Caravan. It was exactly what I was looking for. She has great customer service skills and knew her stuff. I would definitely go back to Riverside Dodge for another vehicle in the future and I am hoping I get Morgan again as a sales lady. Thank you soooo much Morgan ....you are the greatest ????
Awesome service! Best I have ever had at any dealership. Definitely recommend if looking for a new or used vehicle!
Always get great service at Riverside Dodge. Everyone is so nice to me there
First time getting work done on my vehicle at Riverside Dodge. Nice and welcoming folks right from the sales people to the service desk. They listened to my concerns and gave me a time that I could be back to pick it up! Everything worked out well and I went away a happy customer. They answered all my questions and we chatted about when I should come back! All in all I was very satisfied. Review by a New customer from La Ronge.
Liked the hot chocolate in the customer lounge. My friend bought a full size pickup here. Unfortunately they didn't include a hitch or meatier tires with it. Hench the 2 flats on the same tire in the past 4 months!
I had been visiting many dealerships before making the trip from Saskatoon to check out Riverside. I'm glad I went! I had the pleasure of being helped by Ty who was professional, courteous, friendly and knowledgeable. Ty, along with Sales Manager Kathy and financial guru Floyd helped ensure I got the best deal for my dollar. I also appreciated how Morgan (a Jeep love like no other) went out of her way to help out and share her knowledge, tips and tricks with me about my new Wrangler ride. Add the fact that partner and GM Trent came over to shake my hand and congratulate me before I left... The Riverside staff made me feel like family. I couldn't have asked for a better experience and hit the highway home in style.
I assisted a friend in taking him around to all the different dealerships in Prince Albert. I would note that wherever we went the staff were cordial. It came down to Riverside as they had a vehicle that was in the price range of my friend. Kudos to Fern and Morgan for ensuring that my friend who is up in years understood everything. Our experience was 5 stars.
I had been to Riverside Dodge in June just looking, but was greeted by no less than 4 people. Almost ended up buying a car then and there because everyone was so friendly, helpful, and knowledgeable. I went back today to let them know exactly what I was looking for and ended up leaving with the perfect vehicle for me! They made everything so easy and even helped me set up the Bluetooth, Radio, etc. I am really impressed with them and their fabulous, friendly service!
Went in to get an oil change at 1:35, was told it would be done in 45 minutes(asked multiple times when it would be finished and was told only a few more minutes), but took 2 hours (apparently the mechanic didn't know how to service anything but jeeps) . Could have gone to great Canadian and had it done in 25 minutes. Thankfully it was a free oil change but won't be coming back for oil changes in the future.. Very Friendly staff, but very slow service. Great place to buy a vehicle but if it takes 2 hours to get an oil change done, can't say it's a good place to get servicing done.
Very good experience with the buying process. Ty and team were responsive to my questions and worked around my schedule.
Riverside Dodge really helped my sister get out of the contract she was with and worked with her to get a brand new vehicle asap!
Stacy and Morgan were so helpful and had such a great energy! I would highly recommend Riverside!
Riverside staff did were very polite, knowledgable and professional in helping me decide what was right for me.
Darien and his manager Morgan helped me find the truck my wife and I were looking for. From the initial phone call I made to Darien all the way through the sales and delivery process he was able to guide me through the process well. I recommend him to anyone looking to buy a new or used truck. Thanks Darien and Morgan
Good service and stand by their work
Good service. Timely
Fast Service Thumb up
Great service, friendly and helpful staff.
Great service from the start to the end...very happy with our purchase, would recommend them to anyone who wants to buy a vehicle. Fern at Riverside Dodge was absolutely fantastic.
Awesome service. Thanks Fern. Love our truck.
Had a great experience working with the whole team. Sales worked with me to find the right vehicle in the budget I was looking for. I didn’t feel pressured at all. I really liked the honesty about the used vehicle I was looking at and felt well informed about my purchase.
The service is really good.!!! ????
Their awesome! Didn’t think I’d get approved but they helped me a lot!
Really good service!!!
Had a problem with a second-hand car I purchased.. brought it to riverside dodge and they were quick to identify the problem(s). Got my car fixed and was on my way. Brought it back to them to fix another issue and left their shop with a little more issues than expected. Called it in and they booked me in as soon as they could and were quick to solve the problem free of charge.. my car is back on the road again! Excellent services, would highly recommend to friends and family.
good place to go to get vegicle serviced good customer service but kind of a long wait for vehicle but i recomend it. also didnt get my vehicle fixed at all still have no buttons on my steering , and key wont turn off the power in vehicle. nothing can be done because my warranty runs out soon so now whats a person to do but have to pay to get it fixed .
Amazing place, very helpful and friendly
I got decent service. Although I had them repair a strut under warrenty. I didn't feel it was repaired properly(grinding popping metal sounds), after bringing it in 2 times the manager said let's go for a drive we can't find the sound. No luck finding the problem that day. I put up with the bad repair for 2 more monthes untill I didn't feel safe any more, after brining it back in and proving it was broken they said it wasn't under warranty anymore.... Like idk about this. They repaired the strut improperly and 3 times I begged to have it looked at more thourouly, once they actually admitted to me it needs to be replaced i had no more warrenty, (38000kms). I've never had a vehicle with this many problems. I immediately sold this nightmare of a vehicle. 3 stars for the dealership 1 star for dodge. I highly highly reccomend everyone stay as far from Chrysler products in general, and if you need suspension work done out of warrenty go to a real shop.
Very happy with all the staff who helped me with my recent trade and purchase of a new vehicle (Taylor, Lonnie, Morgan and Angie). Very kind, courteous and easy to work with to reach a deal for both parties. During these challenging times, it was a pleasure to be able to have a transaction with no hassle and genuine kindness and compassion from the staff.
Very awesome to deal with..we have baught a few different vehicles over the years at different dealers and by far this was the best experience from all the staff and management. There was no bs and everything was straight forward and no hidden fees or surprises.very fast and convenient service and morgan was on top of everything we asked..
Friendly staff, prices close to other dodge dealers in area. I don't understand how dealers within 100km can have price variance... Staff knowledgeable about new vehicles on lot, but used vehicles, not always.
Great customer service from start to finish. Highly recommend the salesman Taylor, very professional yet comfortable dealing with him and am overall very pleased with my new vehicle. 5 star experience.
Not to bad of a deal on tires, $120 extra for installation.
Kept waiting for over 40 minutes waiting for the sales manager. We have purchased 12 new vehicles from here and all the sales people are standing around eating candy. Not one asked if they could help.
Our 5th vehicle purchase here! Awesome staff that make you feel at home while making those big decisions.
I trusted these guys to purchase many vehicles and even referred others to use them. However, they sold me a brand new, expensive vehicle and didn’t tell me it needed a part to be road legal in Saskatchewan and I got a ticket. It would have been nice to know before leaving the lot and I lost a lot of respect for the company. Won’t be back.
My friend Cameron works there
I am very impressed with Riverside Dodge!! The environment was warm and welcoming soon as I walked in the building! I will disclose that my sales person was my son Taylor Lemecha but he treated me with full respect as a customer (not just as his mother). I had previously owned a couple Chevs but I was loving the look of the Jeep Cherokee! He found one he thought I would like and yes I absolutely did!! So now it was the finance time!! Angie was super friendly and very efficient! So thank you Taylor & Angie for getting me a vehicle I absolutely love!!
When I first drove on the lot I found the exact vehicle I was looking for… unfortunately it was sold an hour prior. Taylor was very empathetic and straight forward about the other vehicles on the lot and spent time helping me find the perfect vehicle. He even offered to come into work earlier than normal the next day to make everything work around my schedule. 10/10 salesman
I not the kind of guy to ever write reviews but I have to for this business. The staff are unbelievable and actually care about you and your vehicle. I will drive 2.5 hrs to get all my work done there. Jessica sold me my truck if you are looking for a vehicle go see her very personable. Ty the manager got it done no hesitation and very accommodating. Devon the service manager knows his stuff and wont let your vehicle leave until its fix properly.The rest of the staff there are incredible and welcoming.
Friendly people! Waiting was nice. Free WiFi, coffee, water, tv, and even charging station for my phone!
Once again the service is outstanding. Friendly staff that go out of their way to make the experience great. You have an amazing crew up there
I am extremely satisfied with the work that was done on my truck! The truck was completely done to my satisfaction. I recommend riverside dodge to do maintenance on my vehicle in the future!
Good service. Issues get dealt with promptly. Nice staff
Fast, efficient service.
Riverside Dodge provided me with an awesome vehicle at a great price. The sales staff and finance team were knowledgeable, friendly, and engaging. This is one place where they put the customer first. The sales staff make purchasing a vehicle a special experience. The salesperson that sold me the car was engaging, very kind and a terrific individual. This salesman was quick to answer my initial inquiry. I was given prompt, friendly, and knowledgeable service throughout the process. They were more than willing to negotiate a lower price. My offer was given serious consideration and I was sold a spectacular vehicle at a fair and reasonable price. Once again, thank you, sir. Beyond being a terrific salesperson, you are a first-rate human being and great representative for Riverside Dodge. Riverside Dodge has a great team. I was so impressed by the professionalism and kindness that was on disay. The atmosphere at this place is fun, open, engaging. Five-star people and service. Thank you to the Riverside Dodge! Highly recommended! Go there today!
My experience with Riverside Dodge was really great. Taylor & Lonnie worked with me and my family to get us the truck we wanted with low monthly payments and gave us top dollar for the trade in value on my car, they answered every question I had and were very helpful throughout the whole process. I would highly recommend if anyone is looking for a New & Used vehicle to see the people at Riverside Dodge.
I had a tire situation going on, hesitantly I went in to see if they could help me. I was seen right away!! I was in and out of there quickly. My problem was taken care of. ???? The service, hospitality and respect I was given was so greatly appreciated. Thank you for your kindness ❤️
Friendly staff very helpful, pleased with their service.
Just bought a car from here. I was attended by taylor and he was really friendly and it was a great experience. All the employees here were really great.
Team is always friendly and helpful as well as delivery service
We were very happy with the welcoming we had purchased our 2021 Ram Rebel couple months back. Staff were pet friendly and loved our Gus. Would totally recommend paying the dealership a visit and seeing what they have to offer.
Very friendly and knowledgeable staff
Can't say enough good things about Morgan Bell. Awesome salesperson! Very approachable, personable and always follows up to make sure you're happy with the overall product and/or service.
My wife and I just just upgraded our Jeep and dealt with Riverside Dodge and Chrysler. We were treated fairly on the trade and were able to negotiate a fair price on the new vehicle. Kevin Fiddler was our sales agent and he was most helpful in making the sale. I would recommend my friends to this dealer for future purchases.
Great Service. Awesome team to deal with. ????
I'm very pleased with the service I've had. Thanks Riverside
Nice place bending over backwards to give good service.
I don’t usually post reviews but the service I received I thought it would be prudent to share my experiences. I brought my vehicle in for an oil change and when I picked up my truck all the areas where the tech touched was full of oil and grease; on the leather seats, door panel and council; and on the outside door panels, hood and tailgate. Also where the tech sat there was glue on his coveralls so the glue transferred onto the leather seats and council. I showed the service writer where she told me they would clean it but it would take an hour. I was already sitting for an hour and half and wanted to leave because I was physically angry and did not want to make a scene. I parked the truck overnight in the garage and the next morning I found an oil pool on the concrete. The tech did not clean underneath so no I have oil sprayed on the bottom quarter panels. I am not very happy and would not recommend them for any service.
Great staff.
The service was amazing this was my first time buying my own car and they were so helpful and kind. I left feeling very happy and ended up with a car I love! Ask for Taylor he was great
Excellent service Very enjoyable Knowable sales staff. Pleasure to deal with
Fern was excellent. I love my new Jeep Cherokee Trailhawk! Fern and the rest of the staff at the dealership were all friendly, professional and transparent through the buying process. Before I was able to get to the dealership Fern even went out of his way to show my dad a few vehicles I was looking at. I would recommend purchasing a vehicle from Riverside Dodge.
I recently went with my mother to have her vehicle serviced at Riverside and dealt with Jacquelyn. We aren’t from town and she very graciously supplied us with a vehicle so that we were able to continue with the our other errands that we had that day. She was both kind and patient with my mother’s question about the services she received. She was helpful in making suggestions about the future care and maintenance of her vehicle. The vehicle was ready for pick up that same day and I was especially pleased at the extra COVID related protocols that had been followed in order to keep my mom safe. Thanks Jacquelyn and the service team at Riverside for making this experience as painless as possible. Although we hope we won’t need too (haha) we will be using them for all our future services!
Took vehicle in for an oil change and winter readiness. Completed promptly. Very nice and professional people.
I have been dealing with Riverside Dodge since somewheres around March 2003-2004. I have least I believe 2 new Dodge Ram 1500 Crew Cabs. Plus I have had 3 Dodge Ram Crew Cab on a payment plans. I have been very happy with every sales rep that has help me with each and everyone of my Dodge Rams that I have had in the past. Still to this day I still have a Dodge Ram 1500 Crew Cab I have a 2020 Rebel. This is my second Rebel I have owned the first was a 2015 Rebel. I really like the truck but there was one down flaw. It had the air suspension and sorry to say that dose not work in -25 or colder weather in northern Saskatchewan. Plus my wife also has a Dodge Caravan and it’s a 2015 Dodge Grand Caravan Crew. This is what she is still driving today and she is still very happy with it. Plus this is the second one that we have had in the years I believe that the very first one was a 2010 or a 2011 Dodge Grand Caravan as well she was happy with that one as well. We just felt like it was just time to move on and get a new. So we did and that is why we have a 2015 Dodge Grand Caravan at this time. Overall that is why we chose Riverside Dodge for any and all of our new purchases or maintenance or even just a little Question or to about our vehicles. The staff at Riverside Dodge in Prince Albert Saskatchewan is the right team for me to deal with for anything that I need for mine and my family’s vehicles. I would Happily give them a ????up plus a 5* for there overall service. M.D Brown.
Brutal service department. Was booked in at 11. I returned 3 hours later to check on progress and they haven't even took my truck in yet. Now telling me its going to be a couple more hours. What was the use booking it in at 11 if they weren't going to work on it till the late afternoon. Sucks when you come from out of town and have no where to go for the day. Worst service ever. Highly recommend going elsewhere.
I was very nervous as first time buyer, Riverside Dodge and specifically Taylor Lemecha (sales) and Fern (finance) were patient and very informative when came to details of the vehicle and the financing side with me making the experience very exciting. All my expectations and more were met with the purchase of my new Durango. I greatly appreciated their patience with Me and the outreach after purchase from Taylor Lemecha and Ty Moe congratulating and offering assistance if ever need, I most definately will be recommending Riverside Dodge and staff to others looking for a new or used purchase as the ‘place to go’. And will be returning myself for servicing as have utmost confidence in the service department that my vehicle will be taken care of! Again thankyou to Taylor Lemecha & Ty Moe for going above and beyond. Sincerely Brynn Bittner
I had a WONDERFUL experience today (March 26th, 2021) at Riverside. I woke up today just thinking the same old, taking my jeep for a regular maintenance check up, only to bear some bad news about some very costly repairs needed. These repairs were not only in the hundreds, but thousands of dollars since my comprehensive warranty as run out. After deciding and speaking with Morgan and Darien they made my day a HUGE blessing. Not only did I leave at the end of the day in a new vehicle, the customer service from both of these individuals including the finance agent Angie, was FANTASTIC! Not only did they put me in a new vehicle, they empathized with me on my situation and were completely understandable. I left at the end of the day with a new vehicle and the peace of mind I really neded. Not only did I save thousands of dollars, they also worked hard to make sure my payments are lower then what they were, but with extended warranty on top! WOW! I would recommend Riverside for your next purchase and servicing. If you do decide to come to Riverside, ask for Morgan and Darien, they work together as a team to meet your needs. Thank you!
These guys were great to deal with friendly staff and atmosphere Taylor and Fern were great to deal with I would recommend them for anything from buying new or used to servicing.
Great deals and staff are very accommodating
Like always, great service, knowledgeable and friendly staff, unbeatable pricing and another repeat returning satisfied customer.
Excellent service nice staff
Great service and super friendly staff.
All the staff were amazing to deal with. As soon as I walked in I was greeted by multiple people. They went the extra mile to get me a great vehicle. 100% will use them again!
I'm absolutely disappointed by the service I received, or didn't receive. I took my vehicle in there to have my ac fixed, and the charged me $144 to tell me it needed a recharge. They had ample time to call me and ask if I wanted to go ahead with the recharge even though it wasn't under warranty, but they didn't, I even told them fixing the ac was top priority, before I left. I took my journey there while it was under manufacture warranty, and they did as little as possible. I got the general feeling from them that because I didn't buy it there that they didn't want to fix it. I will never go back there and want other people to know not to waist your time and money there. Also no one was wearing a mask so I felt the need to sanitize everything once I got it back.
We had some of the best service while purchasing a vehicle we have ever had, with Kevin a few weeks ago. Not only did he ensure the vehicle we were looking at 'ticked' all of our needs list, but he was very honest and up front when answering any questions we had about comparisons between makes and models. Our best buying experience to date.
Very professional sales service. I never once felt pressured into making the wrong choice. They did an excellent job at listening to what I was looking for and finding what I wanted for an excellent price. I’ve bought two vehicles from them and will be going back in the future for sure.
Riverside dodge was easy to work with and helped me build my 2500 they did not push me into getting something I didn’t want. I highly recommend them for buying a new vehicle
Morgan, Ruth and the rest of the team at Riverside offered us outstanding service. I would highly recommend their business and expertise to anyone. Thank you once again.
As a person who who has shopped around over the years and has had the opportunity to drive a very wide spectrum of new vehicles from various dealerships I gotta say Riverside Dodge has really exceeded my expectations. I can tell you this much if your looking for a no pressure atmosphere and knowledgeable staff and beyond amazing customer service I would highly recommend heading over to Riverside Dodge and ask for Montana Palmer. Montana Palmer is a really easy going knowledgeable guy, he takes your preferences and needs that your looking for in regards to a vehicle and really applies them to when making recommendations regarding what vehicle best suits you. He also has a really good attitude and is very efficient at making the process of purchasing a new vehicle really easy and hassle free. The service department was awesome as well, and was really on top of insuring that customer service and workman ship was their top priority.
We recently purchased a used vehicle from "Riverside Dodge Chrysler Jeep". Our salesperson Morgan was very knowledgeable and helpful in selecting the vehicle that met our needs. Her commitment to quality service was excellent and the experience of getting us "on the road" was stress free and enjoyable. Well done
Great experience with Kevin Fiddler at Riverside! They had most of the work done for us before we even went in and it was a quick process compared to most
Everyone was so great to deal with, service was amazing. Highly recommend for anyone looking for a new vehicle - they took the time to learn about us and our needs before helping us choose something that fits our lifestyle. Morgan was so knowledgeable about Jeep and had all the answers we needed.
I took my Jeep to Riverside because i thought they would know my vehicle and I thought they had exceptional service. My Jeep was there for SIX days after being towed in in -40 weather. They kept saying they were going to look at it but wouldn't, and every single time i called I was told "we will have someone call you back" but never received any calls back. My Jeep was definitely put on the back burner and the customer service wasn't good to top it off. Finally they start my Jeep and I'm told all the things that they wanted to "fix" but I decided I wanted my vehicle to be fixed somewhere I will have actual customer service. I spent near $300 at Riverside and 6 days waiting around for them to do nothing but thaw my Jeep out.. Not impressed the slightest bit. Will not be going back, nor will i recommend them.
I had shopped around at other dealerships but when I met Fern I decided to purchase my vehicle from him. His knowledge and personality are exceptional.
Taylor and all the staff at Riverside provided a professional and enjoyable vehicle purchase experience. I did not feel rushed or pressured, and they were responsive and courteous to my questions and concerns. Top notch!
Amazing as always
The staff were very friendly and helpful answering all questions. I would highly recommend them to all my friends and family.
Bought the perfect vehicle at Riverside ! 2015 Jeep Cherokee Trailhawk , sales team gave us excellent service! Thanks Fern... Jeff
Purchase all my vehicles from Riverside Dodge
Great deal. Staff was very accommodating.
Very happy with my experience buying a new Power Wagon, Riverside Dodge will definitely be the first place I will visit when looking at vehicles in the future. Fern and Morgan were both very knowledgeable and willing to assist in every aspect, even staying quite late one day for me to take a test drive. Follow up calls made to ensure I was satisfied and to answer any questions I might have regarding the truck.
Friendly staff. Great customer service.
Very greasy and unprofessional. Spent all afternoon test driving a used vehicle, had paper work of a quote and payments given to me, returned it at 5pm and asked the salesman if i could give a deposit and he stated that they dont do that and told me to contact him tomorrow at 10am. When I returned the vehicle another employee asked if the vehicle was sold? and my salesman replied with no not yet. I inquired why that employee was asking and my salesman told me that he works here and probably wanted to wash it. when I called at 930 the following day the salesman told me it just sold 5 minutes ago. I contacted the owner of Riverside and he told me that an employee purchased the truck. Very poor experience. If i could give no stars i would. Not only did they waste my time but there business integrity, just to sell a vehicle is very unprofessional.
Excellent service, excellent people ♥️
I have been dealing with Riverside Dodge since 2013 when I bought my new Ram 1500 Laramie and have never been disappointed.
Just a great place all around ,great team!
Morgan was very friendly and helped with everything imaginable when it came to buying my first car!
Always have a good experience with Riverside Dodge, family friendly environment, very informative, service department goes above and beyond for their customers and always have the answers and keep you informed when we have questions to ask ! Sales department and management is top notch always get excellent service and they listen to exactly what your looking for and what you really want and need
Super friendly, accommodating, great experience all around thank you Darien , Morgan & Ferny for everything!
Hi, I recently got the opportunity to trade in my vehicle and Riverside Dodge in Prince Albert was very helpful. Then made the process very simple and before I knew it, I drove away in a new Jeep Cherokee Trailhawk. Thank you very much Riverside staff. I would recommend the sale team to anyone looking to upgrade or interested in a new vehicle.
Very informative, honest & reliable no other place to deal!!!
Fern really helped me out and was Super knowledgeable!
Riverside Dodge in Prince Albert treated me like gold ???? From the moment I walked through the door and told Jacquelyn about my wranglers issues to the day, several weeks later, that I picked up my rebuilt wrangler, I received top notch service. Thank you Riverside Dodge Chrysler Jeep :)
1st class service all around. Sales manager ty was great. He's helped my wife and i with 2 purchases now. His salesman lonnie was also really great to deal with. Finance lady angie was very good as well. Staff was also great keeping my kids busy with toys and crafts while we were busy. If you are looking for a new truck, give riverside dodge in prince albert a shout. I didnt have to go all the way to prince albert to buy a truck but i did because of the overall experience and service we get.
I bought a used Jeep here from out of town. I was helped out by Fern, and he was awesome, the dealership really was a treat to deal with. I came in from Calgary and they made the process very easy, no pressure, and they genuinely care about your satisfaction. Can't recommend them more, they rock!
Great customer service! Took truck in for my warranted oil change, shop called me and asked me if I wanted to use my tire rotation as well. I told them yes please and thank you for the heads up. I appreciate the fact that they went out of there way to get a hold of me And ask me if I wanted extra service that fell under my warranty plan. Most places wouldn't make this phone call!!! Once again, thanks.
Had a very great experience buying from Kevin Fiddler and the team. Made our first experience with purchasing a car out of province very smooth. Thank you to Kevin and the team at Riverside Dodge
Very thorough, great customer service. Felt I was well informed of everything they did. Very happy to deal with them.
Fern was awesome! Got approved and left with my vehicle the same day, everyone at the dealership was so helpful and it was a welcoming atmosphere :)
Best Dodge Dealership in the province in my opinion!
The experience was awesome from start to end! The staff was super friendly and helpful in getting us what we needed. We are incredibly happy with our purchase. I will definitely be coming back here for my next vehicle!
Good service
Helped us get into the vehicle we wanted. Great staff.
People were great to deal with until it came to the appraisal of my trade. Complete low ball when comparable at others dealers of the same vehicle are 10k more. Than what they offered on trade. Decided to make a deal in the city I'm from at a dealership locally.