Reviews of Prince Albert Toyota (Car Concessionaire)

Robert Pantel

Had my sons Tundra serviced at FD. While sitting in their lot overnight it was ransacked with tools ands equip stolen out of a locked cap. They staff did nothing but suggested that I call my insurance. EXCUSE ME???

Harjas Chawla

We have recently purchased a 2010 Rav4 from Frank Dunn Toyota. Considering we were from Regina and the dealer was located in PA, the whole transaction was conducted through phone and messages. Dianne in the sales helped us with the whole process and made it super smooth for us. Condition of the car and the work performed on it by the dealer was beyond our expectations. There were no hidden costs and all features of the car and financing options were explained to us in detail. Everyone is very professional at this dealership, along with pricing their cars right, they stand behind their cars and warranty. We will definitely be back in future at this dealership.

Orne Murray

Helpful and informative

Jonrod Axle “Rhodygreat” Suldan

More affordable prices,

Randy Robert

The service staff are amazing. They are competent, friendly and helpful. They have identified potential problems and repaired them before they were an issue, saving me money and inconvenience. They ask approval for all repairs. No surprises on the bill. Overall, this dealership both sales and services has been the best one I have used in 40 years of car ownership.

Rickner Montilla

Best Japanese car are here

Busola Omole

Good

The Mandolinian

Fantastic dealership. Very helpful and really works hard to help people out. Josh Glabus in sales is amazing and Justine Woods was very helpful too. Highly recommended !!!

Marius Ch

Good service

Niki

The service centre was great. If I was just reviewing them, I'd be giving 5 stars. Their response to covid made customers feel safe and the staff were friendly and efficient. My two star rating is for my experience with sales, particularly my dealing with Leeta. I purchased my RAV4 from Canyon Creek Toyota in Calgary (best service I've ever experienced). Due to covid and moving abroad, I had to give up my lease. I found a couple willing to take over my lease here in PA and had to go through Frank Dunn to get the paperwork completed. Leeta was who I had to deal with to get the lease transfer completed. She had me call financing six times for her and they kept telling me she had to call them to get things finalized. She was really annoyed when I asked her to call them. The whole process of transferring the lease I felt like I had to do everything on my own. She very much made it known she didn't want to be dealing with me because I wasn't a sale for her. She sent me to SGI to get plates sorted. They aren't me back to Toyota because Leeta had sent me there before she'd finished the paperwork on her end. The was so much back and forth because she wasn't doing her job. It wasn't even because she was busy. Every time I went to the dealership she was just hanging out in the lobby. To top it off, Toyota itself was following covid protocol, but she wasn't social distancing and he version of sanitizing things like the phone and open was to wipe them with a dry cloth. Honestly, I hope to never have to deal with this woman again. She makes the customer do her job for her.

Jingjing Cabahug

Called them to book an appointment on a Monday. The next day, we brought home our new RAV 4. It feels nice to be a happy buyer. No hidden fees, their website is informative, the sales staff are welcoming and helpful. Also, been to two other dealerships in Saskatoon, and it's Frank Dunn who gave the best offer on my trade-in. Thanks, Rob, Kevin, Leeta and Josh for helping us get just the right vehicle and financing deal to us.

Craig Fisher

Toyota Dealership

Tyler Hazelwood

Wanted to buy a Tundra. They were supposed to get back to me with pricing but never heard back from them so I bought a Ford.

#dereka 26

Highest quality service and nice people! Kevin is an awesome person! Love my venza!

Don Neufeld

I had an OUTSTANDING experience at Frank Dunn Toyota! In particular, product advisor Scott Cournoyer really "jumped to the pump" in solving my Toyota related challenge within minutes. I'd strongly encourage others needing a new Toyota in the Prince Albert trading area to ask for Scott and give him an opportunity to get you into a new Toyota. Scott's an "old school", "customer is King", kind of guy! Its refreshing! Try him. You'll have a wonderful experience!!!????????

Mark Poppen

Haven't dealt with them much yet, but my first couple of experiences were great. I'll be coming back for sure. Friendly staff and not as expensive I thought they would be.

Gabriel B

Purchased a new vehicle from Brandon and it was a painless, simple process. Car was ready when we went to pick it up and it has been fantastic. Really great experience at this dealership.

Barry Gallivan

Good service

Matthew Deans-Beynham

Knowledgeable and friendly. Great stock.

Jody Hammersmith

???? Kevin in Sales!

Martin Kiffiak

Excellent Customer service

Rae McLeod

Dianne Mahood was friendly, thorough and professional during our sale transaction. It was a real pleasure dealing with her and the sales manager Rob. One of the most pleasant car sales I have ever experienced. I would highly recommend them.

Zack Mayoh

I had the pleasure of dealing with Dianne and Leeta the other day to buy a Rav4. They both really went out of their ways to accommodate me and expedite their normal procedures after my poor planning left me very short on time to close the deal. Very happy with my purchase and with my experience at Frank Dunn. Thanks!

Dave Price

I’ve dealt with Kevin for 10 plus years the most helpful and honest sales man I’ve come across I recommend him, he’ll go the extra mile for you, to makisure you’re satisfied

Blair Morgan

Happy daughter!

Nelson Selinger

I'll reserve judgment until I get the car back - they are fixing my VW Golf right now - SGI claim.

Derek Vanthuyne

No pressure, knowledgeable, very comfortable experience. No high pressure sales tactics. Gave us all the information we asked for and more. Would go back if I am looking for a Toyota.

Greg Wahl

The dealership and staff have always exceeded any of my expectations. I have purchased 3 vehicles over the years and have always had a good experience. The service personnel are excellent. Thanks guys and gals I’m really enjoying my 2021.

perry paproski

answered all my questions. very knowledgable about the truck i bought. smooth transaction. kevin is a great guy.

Joan Cameron

I am treated royally while I wait for my vehicle. The staff are awesome.

John, Paul Sigmundson

I bought a Highlander from Kevin in 2018. They were MUCH easier to deal with thean the dealership in Saskatoon.

Dianne Shepherd

We had an outstanding used SUV purchase of a 2017 Highlander. My initial contact was with Kevin and the two vehicles I was interested in were both gone on conditional sales but one of them became available a week later. The sales experience was excellent. The staff were friendly, knowledgable and most helpful. The vehicle was very well prepared and in the process, a blemish in a window was noted which I may never have noticed. They ordered a replacement of this and another item which arrived and were installed very quickly. Though this vehicle is four years old with 88,000 Km, it had been so well reconditioned that we felt like we were getting a new vehicle. Even though we are not from Prince Albert we are very pleased with our purchase experience at Frank Dunn Toyota and have already recommended them to a relative looking for a Toyota.

Dale Johnson

I delivered tires to them very friendly staff

Brandi Hill

Josh was great to work with in finding the right car for me. The finance team was quick and helpful and honestly it's the easiest vehicle purchase I've ever made. Will definitely be a loyal customer. Highly recommend

pete smith

Very good service

David Garrett

I originally went to P.A. Toyota to look at a used truck. That I seen online and was greeted my Josh in the parking lot. I took the vehicle for a test drive and it wasn't quite what I was looking for. So Josh would send me updates on vehicles that they had coming into their lot, and after a couple vehicles I found a used truck that fit my needs, and budget! The truck was just traded in and needed some work done to it and was informed of that before my test drive, and the mechanics there kept both Josh and myself in the loop of what all was needed. The whole team at P.A. Toyota were great to work with. I would definitely look there first for my next vehicle when the time comes for it!

John James

Great people great service

Scott Ridley

I recently purchased a Rav4 Hybrid from PA Toyota. The entire process went very smoothly and they delivered on everything that we agreed on. I will definitely deal with them again.

Roger Bird

Just getting my truck repaired and so far so good

Kathy Budd

Quick, efficient & dependable!!

Ravi Vanzaria

Disgusting approach.

Gord Trost

Very good people to look after the customer. Repeat buyer.

Dave M

I recently had the pleasure of dealing with Prince Albert Toyota and Chris Belfour in particular. I found Chris and the staff at the dealership to be attentive, transparent and easy to deal with. Thank you Chris

shawn silver

Incredibly friendly staff. They go above and beyond in purchasing, financing and service departments. We drove from Saskatoon to deal with them and it was definitely worth the trip

Kane Chetwynd

Waited two hours for them to update the touch screen. Employee came over and asked if I was waiting for a vehicle, I said yes I was waiting for the touch screen to get updated. He said oh I'll see if we can do that for you now, went outside and took three minutes to do it.

vieng Selinger

Great

William Edgington

Good people

MARILYN BERTRAND

Brandon was the first person we met at Prince Albert Toyota and he impressed us with his friendly, courteous manner, and his assistance in buying our new vehicle. Overall, this dealership made the whole process very easy at a busy time of year. Thank you all very much.

Dan Budd

Friendly staff

Kaleb Litschel

My parent are visiting family in Saskatchewan from alberta. After running into an animal on the highway they had their Toyota van towed to frank dunn. The service department has been very unhelpful in getting the van repaired, and it has sat for a week now. My parents have to return home tomorrow with a rental because the service department is unable to order a radiator to make the van roadworthy. Additionally, after being told every day this week that it would be fixed, they get a call saying that it won't be ready because they don't have the part. Very unsatisfied with their treatment, would not recommend.

Donna Hegedus

Awesome, very curtious and understanding. They explained what might be the reason for my concerns and said to feel free to come back if it persists or I am not comfortable with there explanation. Thank you Gerald and your staff.

Gillian Horn

Really happy with the service from Prince Albert Toyota. Josh was fabulous to work with…highly recommend.