Reviews of Lakeland Hyundai (Car Concessionaire)

Dixie Larocque

Service was excellent

Bonnie Guigon

Excellent, friendly service at Lakeland Hyundai!

Chelsey Buck

Fantastic people. Awesome service! Highly recommend buying a vehicle from here!

ashton dekoning

Super friendly staff! Any questions or concerns I had were answered to the fullest! Awesome service!

Brennan Clouatre (Defury)

Helpful as they could be, not very flexible

Dave Murray

The engine in my 2017 Tucson blew. Not very pleased with the level of service I received form the new service manager. I live close to Saskatoon but always took time off to have Lakeland service my car as I bought it brand new from them. It is a long drawn out story but apparently burning 5 liters of oil between changes is acceptable...until your engine blows. Thankfully I had an extended warranty but it was a frustrating process where everytime I spoke with the new service manager it was a different story or different plan of attack...or no plan at all. He spoke poorly of the old service manager, as well as the Saskatoon Hyundai service departments. He chastised the former service manager for not getting to the bottom of things, then when push came to shove (before they found the engine was pooched) he refused to do the thing he said the previous service manager "should" have done. The one thing that sticks with me is they had the car in for diagnosis...decided that it was a sensor harness that was giving issues. They ordered the part in, when they got the part they then they pulled the car back in to the shop and I was told by a service writer that the engine was knocking badly and the engine was blown. Next time I spoke with Dwight (new service manager) he was telling me that I should have heard the knocking when I dropped it off....If that is the case surely a tech would have heard the knocking when it was in getting diagnosed the first time. ????‍♂️ My car has been returned after 2+ months of waiting. The only person I dealt with throughout this issue that I can say anything positive about is Geraldine. I will never darken Lakeland Hyundai's doorway again. Pretty disappointed in the management of this issue.

Kshitij Gautam

It was my first time at Lakeland Hyundai and they were the best so far as they did everything possible to stand on the point that customer satisfaction comes first. Not gonna go somewhere else after this kind of experience.????????????????????

Destinni Bentz

Incredible work and were beyond friendly! I would tell anyone looking for a reliable car dealership to go to them. They helped me out when my car was having troubles and did everything could and were beyond understanding. I will be telling everyone to go there!!!

Random Vlogs

great people great service

Aisha Ilori

I just moved to PA from Moose jaw then I went to Lakeland Hyundai for an oil change and a recall on my Santafe Sport. Actually a friend told me that Lakeland is the best in PA so I went there. I went with the expectation of what I heard about them. Guess what??? I was wowed! The front staff were so amazing and helpful, they made me feel like the Queen I am. This is definitely the only place I will be taking my car too for all works. My car was washed and I left there in a brand new car☺. Many thanks Lakeland Hyundai, you guys are the best in PA.

Nola Halabiski

I called late in the afternoon to get headlight bulbs changed, I was in and out of there in 15 mins. I appreciated the efficiency. Awesome service. Very happy customer ????

kevin chase

Pleasant staff. Enjoyed myself.

Florence Hannah

My service yesterday at Lakeland Hyundai was excellent. It was done efficiently and quickly. I LOVE , Love Love that my car also gets washed. The employees are kind, and friendly. All around great.

Sam Vaidya

You are absolutely going to be treated as king/queen at most dealerships when it comes to purchasing a vehicle. Problem comes in when you need service with your vehicle's warranty issue. My 2014 elantra is still under warranty, engine started knocking and eventually gave up on us.I was clearly told by service department that it's not a negligence from my end, even though it's been over a month, vehicle is parked at the dealership and I am still not given a proper answer whether or not company is gonna cover my engine warranty issue. I was told I might have to pay for the labour to fix the engine issue under warranty which seems totally unfair. I am still paying monthly for my car payment and guess what I don't have a vehicle to drive to work. Seems like it will take few more weeks if not months, before I even know if Hyundai will cover the warranty issue. I can't totally blame dealership but absolutely an irresponsible act by Hyundai.

Harry Gill

Lakeland hyundai is the best Car dealership in prince albert.

Courtney Riddoch

Called in the morning to book my Tuscan in for an oil change. First one since I bought it. Was pleasantly surprised by getting in that day. Also was pleased about be car wash. Great work and customer service. I'll be back

Alan Alegado

Amazing service as always

Let’s go Upstream

Excellent and friendly service as usual from the staff at Lakeland Hyundai. They set the bar high for other dealerships in town to strive towards. ????

Emelio Smoke

Great service

Dorothy Pederson

They have excellent service and I was very happy on the work that was done on my vehicle friendly people to deal with I would recommend them

Christine Sousa

they dont even get 1 gold star the worst dealership I have ever dealt with

Craig Fisher

Friendly staff

Shyanne Woodhouse

Great experience!! Very kind and friendly staff who got me approved for a 2021 vehicle!!

Angela Miller

Very helpful and courteous staff. Make you feel like you are part of the family in a sense and treat you with the utmost respect. Listen to my needs and wants and put me in the car of my dreams. I love my new 2021 Kona in Pulse Red!!! Shout out to Todd, David, and the crew at Lakeland Hyundai for all the hard work they do keeping people happy and on the road.

Leslie Wingham

I love this dealership in town, they know how to make customers feel like they are important, and you can ask any questions without feeling odd. If I have any concerns, they are always able to reasure me that it will be looked into and fixed if needed. I can't see myself ever going anywhere else, I'm hooked on the Hyundai and the customer service I receive. Thank you for my Hyundai Tucson

#dereka 26

Good fast and friendly!

hit patel

I found out this place is really nice to buy a car. Excellent staff and amazing customer service.

tracy fiddler

Initial appointment was booked and upon arrival was told that there was no such appointment but they squeezed me in the following day for an oil change and check of filters. During the service I was notified that there was other issues that needed to be fixed( ball joint & sway arm) of course warranty was expired 5mths prior. Overall impressed with quality of service.

Benny Migliaccio

In working with the team at Riverside Hyundai, it was obvious that they care for their community and stand by their products. They are always a pleasure to talk to and i would recommend them to any friends and family looking for top notch service and a great car!

Jodie Stanford

Very fast, friendly and efficient. Glad to see they have their shuttle up and running again!

Sandra Hainstock

It's a wonderful place. Down to earth staff. They are friendly and helpful.

Rick Croshaw

The team at Lakeland Hyundai got me up in running at the price they quoted and very quickly. They were easy to talk to and very friendly even when I was asking for special consideration. Thank you Lakeland Hyundai, you exceeded my expectations and I will be back.

freezie d

great staff great service....happy people....and the shuttle driver was awesome!

Adrian Glasgow

Answered questions quick and friendly without being pushy.

Eleisha Chubak

I can't say enough great things about the staff in Service and in the back at Lakeland Hyundai. They go above and beyond for their customers. Everyone is so happy and friendly there. They go the extra mile for their customers. I highly recommend going there. Well done Service department, the young guy who drives the shuttle car and guys in the back.

Anohr layter

The service was great very humble people!

Gavin Smith

Bad dealership. They just want your money. They don’t do things right I’m services department. Won’t go back.

Azriel St. Michael

Great customer service.

Terry Ulvild

I'm sorry to say after dealing with this dealership for 7 years, I feel the service is going downhill. I brought in my car for repair with CAA package policy on it and this dealership does not accept this insurance. So I had to pay the 700. Deductable even though I have insurance with a 100. deductible. I was told each dealership gets to choose if they want to accept or honor CAA. So if you need a vehicle repaired through insurance you may want to check before having it done here. This is only one of the issues I've found when we were dealing with this company. There has been others.

Ally Allyson

I live in The Pas where there is no Hyundai dealership, so when my engine seized I had to get my Tucson towed to Prince Albert, 4 hours away. My Tucson is a 2017 and I take it for regular oil changes so having my breakdown was very upsetting especially in -40 weather. At first I was freaking out because I thought I would have a huge bill to pay but after talking to Jackie and Dwayne they ensured me that everything was going to be alright, and it was. Jackie and Dwayne were calling me to update me weekly on the statues of my car and once I got my car back, mostly everything was covered under warranty expect spark plugs and few other items which Lakeland paid for so I had no bill, AMAZING. Plus Dwayne another gentlemen even drove 4 hours to The Pas on a Saturday to deliver my Tucson to me so I could attend my ladies league bonspiel !!!!!!!! I bought my Tucson in Winnipeg and I am just in awe with how great Lakeland treated me since, I didn’t even buy my Tuscon from them! I highly recommend Lakeland, easy to deal with outstanding customer service. Thank you Dwayne and Jackie!

Josh Isbister

Great place, great staff!

Sandy Berge

Just bought a 2019 Kona! Love it, this is my 3rd new Hyundai I have bought from Lakeland over the past ten years. The staff are just great, a very positive car buying experience, definitely recommend to anyone looking for a new Hyundai!

Tabitha Burr

We always have over the top, friendly service here. We would recommend it to anyone looking for great service and great vehicles at reasonable prices.

Tyler Whalen

GO SEE THEM! I approached Riverside Hyundai with a very unique set of requests and needs for the purchase of my next vehicle; to be honest, I was a royal pain in the neck. Carlo Maione and Adam Shtay worked incredibly hard and tirelessly to find a unit that fit the parameters of my request and even went so far as to requisition units from sister dealerships around the Greater Edmonton Metro area. I must have test drove 5 or 6 vehicles before finding the right one and denied just as many. They did not attempt to push me into a vehicle I did not want nor did they attempt to sell me something I did not need. Once we settled on a 2015 Durango, Brandon Smyth in finance put in hours- even when he was supposed to go home- to ensure that the loan I went into made sense and was beneficial to me now and in the future. Brandon explained everything to me and showed me, in black and white, where I stood and where I would stand in a few years when I know I will be looking to buy another unit. An added bonus... the dealership itself is beautiful, welcoming and is set up in a way that lets you go thoroughly enjoy the experience of buying a car on you own terms. I thoroughly enjoyed sitting in the lounge area and having a coffee while reading the paper. I have never said this about a car dealership before... but the facility has admirable architecture- just go see it. Thank you, Gentlemen, for the hard work- I truly appreciate it and I know my wife and 3 boys will enjoy our long mountain drives even more than before. Cheers! T

Jason Bear

Sales team is friendly, and they like to boast about their new cappuccino machine. :D Purchased a vehicle in 2019 and would consider repeat business.

Dallas Wilm

Just picked up a beautiful 2019 Hyundai Tucson Ultimate from Darryl and the gang, it was a steal of a deal! haha thanks again Darryl!

Regan Lepage

Always a good experience with Lakeland Hyundai. Great staff and customer service!

just2wikid mugggs

Always fantastic service. Always. Work is done on time and correctly and they are always very courteous. The best service in Saskatchewan!

Linda Mills

Lakeland Hyundai has a stellar service department and I love the fact that I can totally trust that this business to look out for my best interests.

Sean Peterson

No hassles, easy to deal with and very knowledgeable. Would recommend to anyone.

Kendra Gear

Amazing staff, and great service, everyone one was very helpful, kind, and great communication. Worked with me on finding the perfect vehicle for my needs and budget....

Al Vancoughnett

Very friendly, service great, thanks.

J Venom

I love my new Hyundai Santa Fe. I was not in a good position to get a suv I liked but Hyundai made that possible. Thanks guys!!

Janine Phaneuf

Always top notch service. From purchasing my vehicle to follow up servicing. Quick, friendly, thorough and affordable. By far the best service department I’ve ever dealt with.

Linda Aimoe

I bought my Kona in March of this year. I've taken my Kona in for an oil change and even to get my tire pressure checked. All the staff I have dealt with are very helpful, courteous and pleasant to be around. I recently bought winter tires from Lakeland Hyundai and them installed. Each time I have taken my vehicle in for service it was completed in a timely manner. I would definitely recommend Lakeland Hyundai to friends. I'm so impressed with the service I've received.

Bev Isbister

Very pleased with the service. Found out I needed a new battery. Good to replace before it won’t start.

Charlene Goodwin

Awesome service. Customer Service is excellent. Very happy!!!

John Ripper

I went in with a clear budget, and an intention to buy a used car. They asked me for details and they WROTE it down. Immediately after that they told me they'll pull up a car for me to. Surprise!!! It's a brand new car. It didn't seem like they gave a shot about what customer has to say or what they want. They just want to meet their sales goals. I was very surprised. Also, they add these crazy admin fees and other unnecessary fees in top of the price of the car and taxes. Such rubbish customer service. Will never visit again.

Barbara McKeand

Very welcoming, friendly & informative sales staff who are able to work with customers to realize their expectations.

Juergen Sommer

New car wasn't prepared properly so shipping material which was on the chrome parts came flying off at highway speeds into other cars... It was brought to the attention of the dealership but no real feedback

Teena Mudry

The buying experience was comfortable and efficient at Lakeland Hyundai in Prince Albert. I never felt pressured. In fact, Todd and Mitch were very patient with me and my never ending questions or requests. We are very pleased with our Hyundai Palisade - the perfect blend of luxury and practicality.

henry bird

The costumer service was great, I just want to thank you again

Judy Graves

Awesome service!

Darren Harrison

We made an appointment to have the sensor in the windshield calibrated after the windshield was replaced and that was completed satisfactorily. We asked about the idle assist as it doesn't appear to be working properly, they said they checked it and it is working properly but it still doesn't work. We are frustrated because nobody took it for a test drive which then they would have seen first hand that it wasn't working, they just checked it with their computer. The windshield washer doesn't get the whole windshield and they said that's just the way they work. The attitude at the dealership is not as warm and welcoming as it was in the past it seems they are too relaxed and chalk things up to oh well that's just the way it is.

duncan hogan

My experience with Lakeland Hyundia was excellent. The staff made me feel that I was a more than just a car buyer. The staff informed me of all the work being done and kept too the time table as said..Great job to all involved Brian Hogan

tim fiske

Service was great had a few recalls went in dropped the keys off had a ride waiting but decided to walk and then 75 minutes later got the call was all done.

Sonia Osborne

Extremely friendly and helpful. Didn't try push anything we didn't want on us, found us the best possible deal for what we wanted. I highly recommend anyone and everyone looking for a vehicle to go to Lakeland Hyundai!! The coverage is way better than the other guys (competition)!

Kade Halabuza

I had a great experience trading my vehicle in here. Jaymes helped find me a new vehicle and made the trade-in process quick and easy. Definitely give them a chance if you are looking for a new vehicle or trade-in!

Caitlyn Sachkowski

The service staff are always ready to help and go beyond expectations. I recommend going here.

Tammie Schinold

Took my car in for service work. They were able to complete my repairs the same day. Great service and clear communication.

Curtiss Bothner

I made a deal on a car a 2022 Elantra with biweekly payments of 212 for 60 months the deal was made I go to the dealership all of a sudden the deal changes from 212 to 217, due to financing I says no sharpen your pencils go back and make the deal 212 like agreed upon. To make a long story short I walked out, what annoyed me was they could have told me this over the phone before I drove there from Saskatoon, it was a sneaky move and I will not deal with them again.

Brigit Best

Terrible! We’ve had our car for 5 days and absolutely hate it and they won’t let us do anything with it. They won’t give us the car back that we traded unless we pay more for it. The car is loud, the hatch rattles and sometimes doesn’t open. I get 271 km on a tank of fuel. The windows are constantly frozen and don’t clear up, there is a breeze coming thru the car and when we asked about a winter front, they told us to get one specially made. I would never ever recommend Hyundai to anyone.

Brian Hrytzak

Best service ever. Duane and the staff are very friendly and knowledgeable

Miranda Martin

Very friendly staff and fast service.

Barbara Flett

Friendly people, good service!

chaz hyggen

I got to say thanks for well done job at Lakeland Hyundai they helped me out a lot and I will refer every lots of people to go there because they have professional and how they worked and got things done and found ways to make things work for a person they made my day it made me happy thank you guy again and I hope you guys all have a good day and hopefully you guys everybody goes in and sees them go in to see them

Myra Heron

I needed an oil change on my road trip and the staff gave me excellent, prompt service! Very much appreciated.

Ted LaPlante

Great place to do business. Very professional and courteous.

Christina Funk

Love how friendly and fast they are ????

Tom hazzard

The staff were friendly and courteous. They took the time to make sure I was helped properly and satisfied. Washing my vehicle was a bonus.

Bernice J-Sinclair

⭐⭐⭐⭐⭐

Denise Wilkie

Very friendly staff

Chad Ayotte

I was disappointed to when sales representative lied in order to have me drive from Saskatoon to Prince Albert to view a tucson. I was even more disappointed to learn the manager could care less.

Maxine Armstrong

Over all very pleased with service.... I’m told the problem is fixed which leaves me cautiously optimistic. I would recommend this Hyundai dealer!

Bill Matwechuk

Salesmen were very personable and helpful. Made us feel welcome and explained everything to us. Did the best to give me a fair trade in price. Made the new car buying experience enjoyable.

jgutka

Great service, great staff highly recommended! Ask for Teebs!!

Cole Bruce

Sales person Admish Sanhotra and sales manager Mitch Kowalski straight up lied to my face when I asked if they were gonna do a hard inquiry on my credit. I asked 4 times before I told them my SIN number and each time they said no, they told me they were only gonna do a soft inquiry. 4 times I asked! And each time they said it’s only gonna be soft. Horrible Business practice. When I asked what they could do to rectify the situation basically said I’m _____ out of luck.

Terrance Tait

The best service ever! Fast and affordable… gives you a ride to where you wanna go and picks you up when they are all done. Friendly outgoing staff! ???? percent recommend this place. I love the people there! ❤️

Jaedyn Guenther

Tell your sales people to lose the potty mouth when dealing with others over email. Very rude.

Clarence Grenier

Great service. Very friendly staff.

Jerald Barkhouse

Eventhough Lakeland is under renovation they provided good service !

Oduwole Olatunde

The team was very helpful in checking out my engine light and changed my filters. Though the inspection charge raised my eyebrow considering I had inspection done at another Hyundai store within the last 30days. But overall it was a quick service and very nice staff.

Tom Harrington

Very happy with the service. I came in near the end if the day to make an appointment for the next day to have my engine code read. They fit me in that day and stayed late to update my navigation software, also took time to explain all the codes. Best service I have had at a car dealership in very long time.

Ashley Walker

Always awesome customer service! Super friendly and accommodating.

Tammeditation Hanson

Great service, friendly staff, reasonable priced. Went above and beyond to get home ony new vehicle.

Betty Desnomie

Just took mother-in-law there but car quality is low. She will be buying a HONDA!!! Top of the line cars there!!!

Silent But Violent Fart

Shady sales practices.Finance guy is a fast talker so that's a big red flag.

Nitasha Palumbo

Great team and quick service :) the best part is you are always driving away in a washed vehicle!

William Readman (Waread)

Pretty quick service and friendly staff.

bien doctolero

Thank to all staff there are friendly keef up a good work chow

Yvon Hotte

It was a very professional transaction , no pressure just an enjoyable experience with no sales pressure.

Rémi Joncas

Very good and professionnal service.

Clint

Great Service!

Rick Abdai

Great business to deal with, great product as well. I know where I'll be buying my next vehicle!!

Jaysheel Dasari

very welcoming, they explain everything and guides which is best. we can trust them for best vehicle.

jacob Pascual

Great service, always satisfied everytime i had my oil change. Staff are very knowledgeable and friendly. Very clean inside and out the vicinity. Highly recommended ????

Joan Baer

We traded in our 2018 Sante Fe to purchase a new 2022 model. This is our 5th Sante Fe but our first purchase at Lakeland Hyundai. We were very pleased with the service from all the staff. Ethan Peterson was exceptional as our sales rep, and went out of his way to accommodate us to pick up our vehicle. We would highly recommend Lakeland Hyundai to anyone looking for a vehicle.

손손지연

(Translated) The staff were friendly and the manners were good. Bought a new car on good terms (Original) 직원들이 친절했고 매너들이 좋았다. 새로운 차를 좋은 조건으로 구입했다

Ditya Chhetry

I would like to rate them with negative stars if possible, because of their general sales manager Mitch Kowalski. Person that knows no sales ethics, no respect and very unprofessional. Manipulated the price by removing the accessories of the vehicles without informing me ( I travelled 3.5 hours twice to go there) and failed to honour the agreed price with agreed accessories when i reached there. At dealership he accused me of changing tires on the vehicle that i was trading in when i dont even know how to change a spare tire. On top, took deposit from me by saying its refundable, when i decided not to buy the vehicle because of his shady pricing and disrespectful behaviour i got three different answers from him and his sales person about my refund. I still havn't got my deposit back. An advise to anyone going to this dealership DONT PAY A DEPOSIT that they tell us is refundable but its not.

Abby Roberts

The entire experience from the moment we walked into Lakeland Hyundai was extremely pleasant, welcoming and wonderful!!

Marlene Schaan

Very friendly staff, bought car more or less over phone day before. When I got there the car was ready to go, took for drive. Young chap explained all the details of the vehicle and even set my phone to vehicle. Very pleased with service.

Shae Veilleux

Terrible customer service. Lack of communication skills among staff. It's been a nightmare getting my car in here. Much prefer other Hyundai dealerships. My car got towed here so I didn't have much choice. Still a fighting battle to get any updates on repairs.

Carrie Denis

Took my Hyundai Santa Fe in for the ABS recall. They checked over my vehicle and all was good. They were kind enough to change the battery in my fob, so now my car recognizes the key. They also washed my very salted car. Great service and very quick too!!

Taylor Michayluk

Bought a new car from lake land Hyundai a few days ago and everything was a breeze! The staff are nice and very helpful. Would definitely recommend buying a vehicle from there!

Jami Mcleod

They were able to get us into a 2019 Dodge Ram. We got everything we were looking for, and even more! Definitely would recommend!

Daniel Bueckert

Frankly , I was disappointed, my car was supposed to be under warranty, the only thing my warranty covered was the attempted boost, and the tow truck when it couldn't be boosted, then I was pretty much left to my own devices, $515 and a new battery later. Then a week and a half later I was stranded again, same thing, so I question, was it the battery? This time they sent someone to boost, still unsuccessful , and then they said because it was Saturday, nothing could be done until monday, so I was going to rent a car, but then I called the other dealership , where I bought the car, and they provided me with a loaner car and towed my car to the shop, now they are looking at the car to see what the problem was.

homeniuk

Great customer service

Irene Knudsen

There was a recent issue at Lakeland Hyundai that I experienced. I would like to say that the GM resolved this issue and once again I am a very satisfied Lakeland Hyundai customer

Amanda Gee

Thanks to Tarryn and Eric for turning this vehicle purchasing nightmare into a complete success. Not only did I feel like my business was valued, I also felt like my time spent was respected. Thanks again guys!

Donalda Holter

The service staff are helpful , polite and accommodating , only down fall s you don’t have a car or vehicle so one can shops the stores they want , with a driver dropping you off and you’ve had hip surgery your not going to walk all over ,

Nirmit Padhara

It was a great experience at lakeland hyundai prince albert. Such an amazing staff they have. I bought new Elentra with best explanation done by Mr.Narmeen at there. I am driving a brand new car today because of Mr.Narmeen and lakeland hyundai prince albert. Heartly thank you to strength of lakeland hyundai Mr.Narmeen. Thank you so much for giving me a great deal.

Cathy Grimard

Vehical was brought in service was great Rechecked what was wrong and what they will be doing . Vehical was done within an hour so and when we got there ,he met us outside with the papers and told us what was wrong and what they did. Thanks for the great service

Justin Olson

Very down-to-earth. Very helpful and educated staff. Very good customer service

Linda Conlon

Very positive experience. All sales personnel very helpful. A big thanks to Ethan for going above and beyond.

Corine Bear

Great fast friendly service! Bonus of a car wash when they are all done. I definitely recommend!

Bonnie Bassingthwaighte

Excellent car shopping experience. Staff are friendly and knowledgeable. Definitely recommend!!

Eric Ballantyne

Great friendly service, very informative and oh so welcoming ????

Carol Sampson

Service very good. No complaints

Annette Schaan

I had my summer tires put on at Lakeland Hyundai. The staff there were super friendly and welcoming. Even washed my vehicle which was a pleasant surprise! Highly recommend Lakeland Hyundai!!

Kimberley Dewhurst

Had my vehicle towed to the dealership almost a week before their next opening, they got it in and fixed within a day of it being towed there! ????

Charlie Bartowski

The most laid back, no pressure sales team i've encountered. What every car dealership should strive to be.

kevin cockle

Needed a part, Colby the parts guy was great help.

Crystal Lowenberg

Got me in for same day service when my windshield wipers weren't working. Staff was really friendly and greeted me at the door.

Connie Ahenakew

Friendly service people whom practiced covid precautions. Service was an oil change & reasonably priced. The environment is clean, friendly and welcoming while I waited for my car to be serviced. The car wash was a nice bonus.

S R

This is my first new vehicle that I've purchased and the staff are very friendly and knowledgeable. I feel very happy and confident with the vehicle that I chose. I shopped around and Hyundai has the best deals along with customer service. Todd explained everything in detail, and he was very personable. I'll definitely be back! 10/10

Ruth Howes

Great customer service.

Lorna Gilbert

When I went to Lakeland there were two things I wanted one to check my windshield wipers as they were not working and 2 for an oil change. I had to pick up my vehicle after hours and trying to drive on the highway was impossible because when they took it into service it some of the snow had melted out of the wheels but not all of it so the car was so imbalanced I couldn't go more than 65 on the highway. When I called the service manager to discuss this he basically said there was nothing he could do unless I was prepared to pay him to clean out those Wheels because his wash bay wasn't built yet. I stated to him then he should have let me know that he could not service my car properly and that if I drove home I would be driving home in a vehicle that was potentially imbalance. I say that because it was obvious that the car would have some snow build up. When my husband took the vehicle in to wash it so that we could get it working he discovered that he had to add windshield washer fluid because they had not done that and when he went to use the windshield wiper on the passenger side it wasn't even touching the windshield. After my first discussion with the service manager I certainly wasn't going to call back for a second. That is why I give service one star

Tyler Kowalski

Easy and fast

Bonnie Robins

Best service in Prince Albert. The Staff always makes you feel welcome. Answers all your questions & when you leave, you leave with a smile & knowing your Vehicle was in Great Hands. Thank you

Jen Fawcett

Great staff, friendliest service… had a terrible experience in Regina and Lakeland not only found the fault in their diagnostic, but also made sure I left with a functioning AC unit. Looking forward to bringing my car there for all future servicing!

Alan Yurkowski

I had my '06 Sonata towed into Lakeland Hyundai after smashing my undercarriage on a chunk of cement -- 400 km from home, and 75 km from where I was vacationing. No way to get home, no chance of getting a vehicle rental (thanks COVID!) and we were due to be home and at work in 4 days! Despite a bit of confusion with my work order (to be fair, the whole dealership was under construction, and the service group were working out of a trailer!) the service manager went out of his way to push my vehicle to the front of the queue and have someone test drive and inspect it in a day. To my great relief, the only damage was to the engine base plate, and they certified the vehicle safe to drive. I'd been expecting a bill for massive repairs -- I was billed for one hour for the inspection. Did I mention they identified one seeping hose that should be repaired in the near future? MASIVE kudos to Dwight and his staff for going out of their way to taking the stress out of the end of our holiday, and making sure we could get home safely. Highly recommended for professionalism and courtesy.

Barb Mills

Upon buying a new luxury kona we had brokered a deal for a 699.00 remote car starter along with 3 oil changes but once papers were signed the remote was no longer the 699.00 when we questioned this they said we could get the better remote but that one would void the Hyundai warranty... well nothing should go wrong but one couldn’t chance voiding the warranty. The service manager gave us 1 more oil change truly not comparable. So this leaves me feeling that I was deceived and that I let myself be taken advantage of . The Kona also came from another dealership which was in Winnipeg then driven to PA this should of been mentioned. The vehicle couldn’t of been pre-inspected as the back seat belts were still taped and it didn’t have a working horn. Todd had gone through 98% of the features (but he was very distracted as my husband had a few issues once the car had been washed and was discussing them with Mitch sales manager) I made an appointment for the horn, I had heard wonderful things about service dept but shouldn’t be returning in less than a week. Yup they confirmed no horn and one is on order this should of been caught prior to me picking up the car but when I picked the car up there’s a huge scratch along my door of my bright tangerine vehicle which isn’t a week old!!! Service manager takes responsibility for his team and is extremely apologetic but within less than a week ..before a payment is even made . This is the nightmare I’ve experienced. Not such a great start to an “84” month relationship

Jeff Hardy

Great people and very helpful.

Mary MacColl

Courteous, informative and helpful.

Mary Hanna

Entire experience was excellent. We were treated by all staff with respect. We appreciated the welcoming atmosphere, the willingness to answer all questions and the quickness of the procedure. Highly recommend Lakeland Hyundai.