Reviews of Lakeland Ford Sales Ltd (Car Concessionaire)

James McNeice

Service rep was friendly and very helpful. The technician left the fog light wires tucked away in the bumper unplugged. Didn't discover for a day until they fell out and were dragging on the road.

Brent Schill

I booked a service appointment for my F-150 and Lakeland Ford did a great job. I will go there again to get any work done. I didn't get fleeced

Darcy Bear

From start to finish, the level of professionalism for us has been unbelievable. Knowledgeable and caring. Didn't just rush a sale for the sake of making a sale.

Marlene Chester

Fast,friendly and great service with a smile.

Jenniffer DeWitt

We were from USA had a tire problem traveling through their town in the late afternoon on a Saturday. We called them and they were able to get us in and check out what our problem was and fixed it and got us back on the road in less than a hour.

Keenan Eyahpaise

Excellent service

Thomas Claxton

Lakeland Ford delivered what they promised. I was especially impressed with the quality of service demonstrated in their service department.

Harpreet Saini

Was there for an oil change, they took me in without appointment and the service was quick.

Tomas Bunnell

I have bought several vehicles through both the Wyatt Group and Lakeland Ford and I have to say the service is unlike anywhere else. We recently traded in and got a brand new 2021 Explorer and we throughly enjoy it. Our salesman Al was …

Orva Cook

Very kind workers & felt the importance need to fix up my vehicle. Would recommend all Ford owners

Carolyn Brass

I would definitely recommend Lakeland Ford. Excellent service!

Dying Shadow gaming

Helpful, nice, knowledgeable, overall great.

Neal Ulriksen

My wife wasn't please with the service due to the fact that she had to walk from Lakeland ford to work = 4.5 km; when the truck was completed she had to again walk the 4.5 km from work to Lakeland ford ... I'd say this is very poor service. She said that when she pulled up to a bay that wouldn't open the service attendant who wasn't the most cheerful when letting her know that only certain bays are open on weekend - maybe there should be better direction to customers that don't visit very often. This didn't sit well for my wife who usually is very easy going. Why isn't there shuttle service on Saturdays? They actually got the proper oil added this time, so I guess that was one good thing.

Kymber Palidwar

I went into Lakeland Ford in Nov 2018 "just to see" what was new, because I was considering upgrading my vehicle. I had some time to burn that day, so why not. I was helped on the floor by Tyler, who was friendly, helpful and knowledgeable. He was able to quickly answer all of my questions, and address my feature requests. I never once felt like I was being "sold to", which I really appreciated. Long story short, I "felt right" about my options and about my sales associate, and I left the building 2 hours later with a brand new vehicle that was everything I wanted and needed it to be. I can't even tell you how exciting that was for me! The finance team was quick and efficient. I was quickly approved for financing, and was able to trade in my truck on the spot (dirty... because I didn't plan on actually buying that day... sorry about that). Before my new vehicle, I had my older truck, and came in for service visits. The service team has consistently been helpful and efficient, which is great, because I don't live in Prince Albert and have to make a day trip in for service visits. It's super handy having the service shuttle available. When I come in from out of town, I can still get some shopping done while my vehicle is in the garage. I had an issue with service billing just one time, and Brad was great about levelling out the issue, and making sure I left happy. And I LOVE the seating area on the sales/service floor. Such a nice touch that they offer snacks and actually GOOD coffee! It's a long-winded review, I know, but just want to say thank you Lakeland Ford. You're my go-to.

Erik Puzon

We were in the middle of our trip from Calgary to Northern SK then the check engine light came on in Saskatoon. The Saskatoon dealerships cannot take us in so called PA Ford. They accommodated us, solved the problem, and saved our trip. They were the friendliest, even gave our dog a bowl of water. Thank you, Lakeland Ford.

Milton Davies

No good service here. In fact, this place is clearly so bad at servicing vehicles and so desperate for money, I'd be careful that they don't try to charge you for the space you take up when you walk on their property. I'd watch out for your pocket getting picked too. I know I won't be back. My vehicle was in for recall work, but after I mentioned the check engine light was on, they went ahead and charged me the 1/2 hour shop time to also plug into the diagnostics (while it was already in a service bay) and look at a screen. Someone also took my truck for a drive without my permission. I was later told by a neighbor that my truck was seen speeding down a busy street, but I wasn't driving. At no time was there even a mention of the inconveniences of having to bring the truck in a second time for the second recall on the same part. This time in a pandemic. I couldn't put it off as it was a block heater cord and we live where we live. Then they gave me no idea how long I'd have to wait, but a "promised by" time mysteriously appeared on the bill when they were done. Then when I came to get the vehicle there was absolutely no one around. When someone finally did show up, it was some old guy without a clue and without a mask that made me just stand there as he tried to figure out the paperwork. Which he never did. As far as I could tell he thought I was trying to steal from them and sneak out on part of my bill. He wanted to charge me the quote total as well. In the end I went in for recall service and paying $100.00 for a quote to change spark plugs. Which I already knew had to be done, as anyone would know, given the kilometers on the vehicle. So glad some pretend mechanic got to play act that they knew something at my expense. Literally. I hope they had a good laugh about it though, and it was worth losing any future business from me. The answer from management when these complaints were brought to their attention? They just had to charge me. Too bad. I even have a screenshot of one of their people telling me I should be happy I wasn't charged for the recall work. I was then blocked on all their social media accounts. In my opinion it's most definitely the culture here thats causing the bad service, and from the top down is most likely, so this has to be a "definitely avoid".

Stewart Rachel

I felt confident what I was buying, I knew the workers, I got such great service from the sales team, & managers I'm thankful they were able to get my husband into the truck hes always wanted

Anna Devenis

Ed was my salesman. He was fantastic. I did not buy a ford product, but Ed was very knowledgeable and helpful in explaining all the features. If your looking for a new or used vehicle ask for Ed! Thanks again!

Terry Ostafichuk

Went in to have my car serviced. Staff was very good. Did thorough inspection, and only did what I had asked them to do.

Jerry Eliason

Stopped in to look at a truck today. Spoke with Jesse and David. Both were very helpful and were eager to earn my business. All good!????

Chantelle Anderson

I had a great experience buying my vehicle. Al Hipkiss was super. He was knowledgeable about the vehicle, helped me work out a reasonable deal, was respectful and made the process easy (hasn’t always been my experience as a woman buying a vehicle so I very much appreciate it) Thank you! I love my new Escape!

Ryan Veteri

I was treated excellent through the whole experience. My wife and I were taken care of very well and would recommend Lakeland Ford for others.

Lawrence Gelysteen

service was good, the long standing electrical issue was not solve though, not for lack of ability or parts but due to my consideration of cost on an older and kilometer @ of the vehicle. Repair did not fit common sense. All other work was quick excellent and reasonable on the budget.

Kaleigh McNeill

I called into Ford to ask some questions about pricing and book an appointment...I got transferred through 4 different people on the phone, none of them were able to answer my questions or help me book an appointment. Very frustrating.

Jeremy Smallboy

Good service love the place

john Andrei Dantes

Good deals and very nice people♥️

Pipestrong Plumbing and Heating

Payed 160 for half an hour of inspection to find out that the tires are bad.. i think that is way over priced.

ARL

Very good service on both occasions I have been there for maintenance on my f150.

TMM

Nice people and very informative

Mark “Wolphman” Gasnier

Fast and friendly service. Great customer waiting area with snacks, wifi, and iPads. Highly recommend.

Debbie Webb

Great location, nice interior, friendly & helpful staff. Thumbs up & 5 stars all around, thank you Lakeland Ford! Loving my 2021 Ford Edge!

Shane Daigneault

I am totally enjoying my new edge! The service at Lakeland ford was great, they want to make everything convenient for you and I liked that. If you need help with anything call Rene Leask in sales!

rockillus 1

Lakeland ford is an amazing place to buy a vehicle staff was amazingly nice and very easy to deal with really enjoyed purchasing a vehicle. I would definitely recommend to people to go here to buy a new vehicle

Loretta Almen

My experience at Lakeland Ford was amazing. My salesman Kelsey was very accommodating and professional. He wanted to make happy and listened to all my needs. The other staff members also helped to get me the vehicle I wanted in the time frame I needed it. They are a great bunch of people.

Naveen Shaju

Excellent customer service by Al. Loved your service ????

Nart Asar

Good guys to deal with, Happy customer.

Brad Gardiner

Brought in my 09 escape with a worn out ignition.. they had it ready the next day, staff are friendly and very professional. Would definitely recommend their business.

Jessie Tsannie

Watch out for Tyler if you deal with him. He sold my sister a vehicle that didn't work. He sold it to her without knowing the vehicle had issues. He was saying how it was "like new" as soon as the following winter hit the vehicle had so many issues and the dealership didn't want to do anything to help fix it

robert mcdermid

Very good and friendly staff.Love my new F150 sport..

James Large

Great Service, Friendly Staff and Beautiful Building!

Eldon Preston

Overly aggressive crooks. Read the fine print on ALL of it folks. These guys will say ANYTHING to make a sale. They don't give a rip abt your financing or your warranty. You're there for them. Skip dealing with these clowns and find some folks who are honest.

Monique Matice

Very authentic and personable. We've always had good vehicles from Lakeland Ford.

Lisa Pedersen

I went into Ford in order to get my 2015 Ford Explorer looked at. I was asked "Are you happy with your current Explorer?" my answer to that was, "NO!" as I settled for the vehicle and was not given what I wanted to begin with. I was then asked, "Would you like some help getting into a Ford that you love?" my answer was, "YES!" Immediately myself and my family were treated like royalty. The team at Lakeland Ford made my vehicle shopping experience an incredible one. They valued my opinions and my wants. The financing came easily and they were very supportive throughout the day. I will continue to shop at Lakeland Ford because throughout my vehicle shopping experience I never got treated as importantly as I did when shopping at Lakeland Ford. I left Lakeland Ford that day in a 2016 Ford Explorer Sport and I have never been so happy with my vehicle as I am in this one. The team at Lakeland Ford put me into a vehicle that suits all of my needs. Thank You

Geraldine Eldridge (Gerri Mae)

Clean, friendly, coffee & sit/waiting area w/wifi...✔️

laeticia mwayuma

I had a great experience at Lakeland Ford Sale. Great service and customer service????. Thanks Graham for all.

Reid Newsom

Incredible service and very quick action from all the people at Lakeland Ford. They not only fixed a problem with my truck but gave a clear explanation of what they did. It is always a pleasure doing business with Lakeland Ford.

Rodney Blue

Popped into the ford dealer in PA. To get more info on the 2014 ford fusion hybrid which I factory ordered. Got nothing but attitude , no thx for the order, just condescending attitude. When issued about changes I was barked at what kind of changes? Hmm well I'm not a ford salesman I don't know what changes that's why I asked! I was in this same dealership a year ago lkg to buy a car and got attitude then as well and telling me no cash discounts at all.hmm odd since my ford dealer in calgary did give me a cash discount. So. When did dealerships decide that thy are doing me a favour by selling me a vehicle?

Jerry Byers

It figures ,your service on buying new vehicles, and warranty work paid for by Ford Motors would be great. Now try services on older ford product, that this outfit doesn't want anything to with.

dcrediah

Getting a new car can be tough, especially if you live in the north. Well, Lakeland Ford makes it super easy. Landon Markiewicz and crew helped me the entire way. From picking the car I needed, to even sending it up North for delivery. …

Mathieu Cyr

Charged me 500 dollars to fix nothing at all even worse I was told everything was fixed. Took 4 days worth of me constantly calling them to even get them to listen to me. Terrible experience and terrible customer service.

Chris Weber

My first time visit to Lakeland FORD where I will be returning regularly to service my vehicles having just moved from Merlin Saskatoon. Service was quick and efficient with a much lower wait time to get an appointment!

Heather Dawn Vallee-Mantyka

Awesome staff awesome service

Hez Federuik

Brad and Rene did a terrific job finding me the exact vehicle that I was looking for. They ensured that the vehicle had all of the options that I was interested in, and took the time to show me how to use those options (Rene showed me how to use the FordPass app, for instance). Everyone at Lakeland Ford was pleasant to deal with from start to finish. I highly recommend this business if you're interested in purchasing a new or used vehicle. Thanks again!

Tyler Hazelwood

My salesman was really nice and very knowledgeable. He educated me on all the different trucks and options. Did a great job of finding me the truck that was the best for me. …

Randy Mallory

I just wanted to say that I really appreciate the staff at Lakeland Ford. A special shout out to Liz who is always so awesome whenever I come in. She makes me feel right at home. Thanks to the Lakeland Ford for all they do.

Jacob Bird

The Ford escape I got from Lakeland, is great, I never thought of driving a a vehicle like this, it's a smooth ride on the highway, the fuel economy is great, and I really appreciate the vehicle I got from Lakeland, Thank you again for trusting your company

Erle Deschene

We were travelling on Xmas vacation and had trouble. Even though they were extremely busy with the bad weather, extremely cold, they were able to get us in and fixed up and back on the road in less than two hours.

Morris Cook

Awesome service as usual!

BaronvoncableBVC BaronvoncableBVC (Baronvoncable31

Friendly staff, great to deal with and they kept social distancing in mind as well

Johnny's Reviews

Good deals. Nice show room. Ask for Jake he is knowledgeable and chill. Likely to get you a good price.

Brent Halcro

TLDR: Price was good, just check their work before you leave. Wasn't gonna put it here for everyone to see, but since Lakeland sent me a text asking to review them I guess I will. I bought four winter tires for my truck and had them installed October 14. I should have checked their work before I left PA, but I didn't since it was a simple tire install. The winter tires are directional and clearly marked as such, but they got the front tires backwards. Since I wasn't going back to PA during their work hours and I wasn't going to make a special trip in, I had to fix their mistake myself at home the next day. Like I told Brady the service advisor the next day on the phone it's not the worst, but a job isn't done til it's done right.

John R.P. Constant

very pleasant environment, excellent service.

Ruby Gutka

Omy gosh I'm a bit late but regardless the service I recieved at Lakeland ford was up and above. As I was waiting not one but two employees asked if I'd like a beverage. The service dept had to order a small part for my oil change and never charged for this. Great place here in Prince Albert

Darren McArthur

Jesse was a pleasure to deal with. He was very knowledgable and was able to answer any questions I threw his way. He was also very pleasant and easy to talk to. He made the experience of a buying a new Ford Escape quite enjoyable. Thanks for all your help. Darren Mc.

Changsub Kim

Service for my truck is done well with the factory warranty. Staffs are so kind. Coffee and muffins are also good there.

wayne mckimmon

Very happy with the work done! Will switching my last GM to ford soon.

Phillip White (Dream WEaver)

Store was clean. Staff members all seem to be gimmicky in that they aren't afraid to sell you something you don't need or can't afford. Nice selection of vehicles when I was there.

Bentastic306 X

Not impressed by the shop. Took my truck there to get fixed. They did the work and I picked the trick up and same problem still.

Togan Rona

Best place to buy Mustangs

Bernice Sewap

Everyone was cheerful and helpful.

Peter Ecaldre

I bought a used Ford 2004 2 weeks ago. I took them to Ford Lakeland for an oil change last week. I’m impressed the way they treated me. I felt the respect even though I brought an old Ford. The facility area are magnificent, clean and very …

Huseyin Gumus

Welcoming , smiling staff and listening all customer concerns

Laurie Samson

I was very disappointed that they no longer have shuttle service so that you can drop off your vehicle and get to and from work. Instead they gave me a cab voucher!! This was an absolutely horrible experience!! The cab was so dirty and it smelled like someone had threw up in it. I had to get the driver to open all the windows. I felt very uncomfortable and for Lakeland Ford to use such an unprofessional service makes me very disappointed!! I did not use their voucher to go and pick my vehicle up…….I found another way to get there. If this is how Lakeland Ford is going to continue I will not be going back to have any more service done there at all.

El K

I contacted Lakeland after hunting for my perfect vehicle across the province and finding it in their lot. I was lucky enough to get Graham, who guided me through the process. He was always available for any questions I had and worked with …

Jaylin Liu

I've previously had great experiences at Ford Dealerships. However, this time was not very pleasant. I spent over a $1108.72 (parts and labor) to fix my car's broken muffler. I'm giving them the stars because they fixed the muffler (while charging me a huge markup as all dealerships do) and the lady and guy driving me to work after dropping off my car was very pleasant. However, after that was all said and done, they didn't bother to vacuum and clean up my car. I asked them to take pictures of wear and tear to my suspension because they recommended extra repairs. They could have even taken videos (everyone owns a smartphone right??!). However, they didn't bother and just said it was too difficult to do. I've been to Estevan Ford dealership and Saskatoon's Jubilee Ford and they were all very professional with making my car look presentable after oil changes or repairs. Some even threw in free repairs like changed a car light for me. I am not asking for free service. However, professionalism is very important. Even Kal Tire (low end chain) cleans up the car to look presentable. I am not going back there ever again. I'm going to ask my friends for recommendations in the future.

Kimberly Ironeagle

I would never buy a used vehical again. Rip offs.

Adam Greene

I was about to be taken advantage of By a different dealership. I called Lakeland Ford and they got me into the truck that I needed to do the job that I wanted I felt like I was dealt with honestly fairly and would absolutely recommend Lakeland Ford.

Sheryl Ching

I am extremely happy and satisfied with my new Ford Explorer. A big thank you to Al Hipkiss very accomodating and knowledgeable on what he’s doing. Explained everything and answered all our inquiries. It was indeed a fast and smooth transaction! Kudos to all Lakeland Ford Prince Albert friendly staff and great customer service!

Kristy Waite

Great customer service, always greeted with a smile.

Ryan Kellsey

Not a bad place, I usually know what's wrong with my vehicle before them, usually takes two trips to hear me out

MINDY RAY

Was to take in for service fr recalls. Ended up borrowing money for hotels for 2 extra nights. To end up with the same tire problem I mentioned first appt. came home with same tire going low again. Not great service. But friendly service guys. My truck was in since fri to Monday and hope my tire is solved soon.

Carrie Hoey

Good and fast, nothing unexpected.

WaviestGnome The third

Ed Marud was a very helpful and insightful employee. Insuring I was accustomed to quality service and hospitality. I hope to be a returning customer of his.

Geoff Chrismas

Staff spent a lot of time with us, very friendly and outgoing.

Tony Gallegos

Enjoyed being here and interacting with the staff

Karen Bird

I purchased the vehicle I was interested in. My salesman Dryden did a great job in assisting me with all the questions I had. He worked with me on my trade and gave me a great deal on my new truck. I loved my experience and would recommend Lakeland Ford.

Josh Isbister

Great place, friendly staff, and all around just a great experience

gina thibeault

Too pushy to get a sale try to guilt and pressure you to purchase a vehile i end i purchased elsewhere

Andrew Potter

Sales people at Lakeland will do whatever it takes to make you a happy customer.

Angie Sheppard

Very positive experience. Staff are very pleasant to work with. Car was done earlier than expected. Every visit there is enjoyable. Staff make you feel very welcome and they are quite accommodating. They do need more courtesy cars though!

Denise Bougie

Lakeland Ford went above and beyond when I bought my vehicle from them. My salesman even bought me lunch as the deal took a long time, I highly recommend them - ask for Kelsey :) he will treat you right!

Brenda Hodgson

If you are looking for a vehicle talk to Al Hipkiss, he was awesome, made sure I was looking at the vehicles I wanted to see. He even came with me to test drive.

Michael MacGillivray

Very happy with the how well I treated when I brought my truck in for service.

Princess David

I had a good experience with Lakeland Ford in Prince Albert. They have good customer service and answers any questions you may have. My car’s radiator has been fixed and I don’t see any more problems. Highly recommend them!

carl morin

Friendly staff and got me exactly what I wanted. I couldn't be more happier with my new expedition! thanks for everything

Kurtis Hamel

This was my first time dealing with a ford dealership and it was very pleasurable experience. Both my salesman and sales manager worked very hard to get me the price I was comfortable with (which I really appreciated). Now I'm the proud owner of a 2020 Mustang Convertible!

Violet V Charles

I had a wonderful experience when purchasing my 2017 Ford F150 Lariat , Jessica the sales lady was awesome and very helpful.

Nancy Lafleur

great

Liana Maloney

Their Service Department is fantastic! Took me in the same day when I had a repair issue and actually got it done under warranty....pleasantly surprised!

Kari Lynn

Everyone was really helpful! I'm really glad I went to Lakeland.

Dan Odynski

Great deals, awesome staff.

Tosha Patterson

The service is impeccable as usual and the work on my car was well done.

The Grow Shop Ltd.

Brad T. and the staff over at Lakeland Ford are excellent, the salespeople are friendly, and knowledgeable. The Finance department gets the job done fast and professional. I would highly recommend them to anyone looking for a new or Used vehicle.

stacey sagardia

Excellent sales, very professional, answered all questions, great job josh, and nicole, thanks for all your help, could not have done it with out u, excellent sales team

Jacky Sylvestre

Great service. Every one was friendly. Nice and polite. My salesman was great!!!

Ken Dyck

Took my new car 2019 Gt350 Cobra to Lake Land Ford for its first oil change after I got it back I took it home and parked in my garage. The next morning I left in the car and after backing out of the garage I noticed oil on the floor I checked the oil in the engine it was okay took the car back to dealership they did get it in right away. The mechanic came out after he looked at it and explained it was just oil from when he changed the filter that had got trapped in some pan that he had not taken off to change the filter trying to save time. When I pay 269.00 for an oil change I expect that things are done right. You pay hard earned money for a top end product but get half as service isn't really professional in my opinion.

Gordon

Very impressed with Lakeland Ford. Great service, great people. They look after you very well. Thank you Cedar!!

Bernadette Melnyk

We were somewhat disappointed that we didnt get the price for the exchange. Not happy with the tires our new vehicle came with. They have a lot of road noise and not that great on gravel. We were very satisfied with our salesman. He did a great job. Overall ok.

Maria-Lynn Callaghan

Graham was a great salesman, and made sure I had all of the information I needed to make this purchase happen without feeling anxious about my decision. Ramneet in financing made the rest of this experience a breeze, and managers Nicole and Brad were very helpful as well. They even delivered our ride and picked up our trade! We live 3 hours away, and I'd reccomend them, hands down!

Justin Hurl

Service was fine. Staff was polite. They did get the job done but very expensive.

Carson Poitras

Very good experience with the crew at Lakeland Ford!

Jenny Letendre

Great experience, felt no pressure and the salesman helped me in every way to accommodate what I was looking for

Basil Bester

Great service by all highly recommended ???? ????

Lajoie Laeticia

Good and very quick also friendly

D LaBine

Good overall service for someone not from that area. Looked over my needs in a timely manner. Highly recommend them. Thanks.

Cathy Austin

Excellent experience! Knowledgeable sales team. Service was easy to deal with. Highly recommend Al Hipkiss for your next new car! Check them out!

Eva Pidborochynski

We haven't had the best of luck when it comes to trucks this is our fifth truck. Lake land has tried to get a good truck for me hopefully this brand new truck will work out or I don't know what to do.

billy der

All repairs were done with competence, although a exhaust sensor was bumped accidentally by the mechanic when fixing the leaking oil pan, which caused the 'check engine' light to come on. Lakeland Ford said it would take care of it since it wasn't my fault. The staff at Lakeland Ford have always treated all customers like myself with courtesy and respect which I greatly appreciate. Lakeland Ford staff in Prince Albert, Sask. has always worked hard to meet and exceed my expectations for vehicle maintenance and safety. It is because of the quality staff that I will always drive a 'Ford' vehicle. Today is July 18th, 2019 since my last paragraph (above) a few months ago. I had the vehicle repair done and also an oil change which went very smoothly. Thank you to "Kristen Bell" for arranging and taking care of my vehicle's needs. I was pleasantly surprised at the prompt service, and found myself heading home sooner than I expected.. Again, the courtesy and respect from all the staff at Lakeland Ford is second to none. Until my next 'oil change', have an wonderful day!. -billy der

Sally McLeod

The Lord Hipkiss was very welcoming and offered me a great deal on a vehicle, his whole sales was awesome, however, when it came to making the final sale, he would go to finance and come back with a higher payment plan which was kinda unfair but I needed a vehicle that was more reliable. He was great in all things and didn’t short hand any details that I noticed in anyway and he gave me a a great welcome.

amr m

I had my car taken care of by ford on the boxing day and the day after and was a wonderful experience

Clinton Flett

Called around one day hoping to get into my first car. The guys had me in the very next day and got me into a beautiful car. Josh was hearing us out for our requests and also the manager was very friendly. Thanks a lot guys.

Terry Neufeld

Very Satisfied with the service I received. maintenance work on my F150 was completed as Promised.

Mackenzie Smith

Very overpriced told me my car was fine and didn’t need to replace the alternator but then my car kept repeating dying on me so called back and they told me that they did in fact recommend me to get a new alternator earlier so I brought in asked how much it would cost was told only about 700 but then was charged 900$ and they needed to keep my vechile for a week. My consultant was an idiot and treated me like I was an idiot because I’m a teenager and didn’t really seem to want anything to do with me. Highly not recommended

Terry Fjeld

Helpful, friendly, efficient...

michel beaulac

Our experience with buying my new Ranger was very enjoyable! Josh was very pleasant and helpful.We're enjoying our new truck!!

ConnieandJoe Glaves

Felt very welcomed! Strong customer service! Very highly recommend!!

DanShannon Lapierre

I can always trust Lakeland Ford for quick honest service! Great Job!

Cecil Mcleod

Good friendly place to shop for a vehicle

Joanne Peekeekoot

Great customer service

Kyle McClintock

Excellent experience from start to finish for ordering and purchasing my new vehicle.

Jayme Brandoline

All the Staff, Sales, Service, Parts and behind the scenes are all friendly and accommodating.

Christopher Miazga

Very pleased with the service I received! Staff were helpful, knowledgeable and friendly. My service also had a quick turn around time which was great. The facility is clean and inviting with extra safety measures in place for Covid-19. I will continue to trust Lakeland Ford Service and recommend them to friends and family.

Doug jmaeff

Had the front camera recall done on my 2020 platinum, in and out in 2 1/2 hrs just like my main man Milton said it would be. Previously this summer he got me in on very little notice (called the day before at 3 PM) to have my air conditioning fixed on a Saturday of the long weekend knowing I’m from LaRonge and don’t get south very often. Friendly and very professional best describe Milton, the world of customer care and service could use more people like him…… if you happen to read this Vaughn, give the man a raise, he deserves it

Juergen Sommer

Big selection

Gary Hackl

It was very good.

Bart prystupa

They were ok but they never really said what the actual problem was jus gave me the options of what it could be

Russell Ballantyne

Fast service

jason crawford

Great place, thanks for all the help Al and David Tweidt, very helpful, professional and friendly

Gail Krause

Lousy after service. Expensive.

Cory Erickson

Service was done in a good timely manner

Wes Mantooth

Sales manager very unprofessional. Glad we walked away.

Jody Morphy

Everyone was very kind and helpful, but after we bought it we had to wait 2 hours for a TPMS issue to be fixed and a recall to be done. Not sure why this was not taken care of when they did their inspection on the vehicle.

Bill Bone

Milton's team fixed the problem and looked after me when there was a small issue after

Judy Graves

Great service

Juliet Vilness

Kelvin was friendly and listened well to what we were looking for in a vehicle. It was nice to actually be dealt with curteously and profesionally. Lakeland ford dealership and all personel that we had contact with were all friendly, put up with our 3 kids with 100% tolerance. We will deffenetly deal with them again in the future.

tasha eros

Absolutely amazing team at Lakeland!!! Love my new ranger so much

Mickey MacGillivray

salesman was awesome... finance was SLOW

Brad Wilson

Bad sales team I was honest and they too advantage of my needing a truck so bad I will never go there again. I like Ford but not the Prince Albert dealership.

Robert Sorensen

I was very impressed with the sales service I received it was a lot of work to find the right truck but in the end Rene pulled through . I am sure this wasn't the way he thought he would of been spending his 50th birthday! It is definitely not a one person operation at Lakeland ! A special thanks to Nicole , Landon and all the guys in the shop for getting my NEW TRUCK !!!

Joran Twist

Excellent service! Josh did a great job with finding a vehicle suitable for me. Highly recommend this dealership!

ALS SK Director

Decent honest service staff..didn't feel taken or screwed. Good friendly people.

Storm Foxx

Hooray for storm

Lori Shelstad

Hi....I am on my third new vehicle with Lakeland Ford. My "car" experience has been unique and very satisfying to say the least. This entails, travelling through the mountains in my Ford Fiesta in 10 inches of snow and lots of ice. The little car was a dream to drive, and the gas economy u couldn't compare with such an extensive trip, loved it!. My beautiful 2015 Ford Focus...this car never let me down. I loved driving it, sweet little stick shift truly beats an automatic! This little machine was a speed shifter. Yes I did a couple of times ????. I'm looking forward to my adventure with the 2020 Ford Ecosport, can hardly wait! Last but not least was the professionalism of the salesmen at Lakeland Ford along with the service department. Truthfully I have had few issues as of late but the ones that I did encounter were all met with patience, friendly smiles and a ton of help. Thank you Lakeland Ford for my awesome driving experience! I have truly enjoyed your service and of course your vehicles!.❤

Diane Adamko

Rene and Josh assisted us and we found them both to be extremely knowledgeable and friendly.

Dan Harb

Good location and a good selection of vehicles but the salesman were way to pushy and we ended up going to a different dealership and bought elsewhere because of this

Bill Wickman

Our experience at Lakeland Ford was superb. We went there looking for a used truck. We left with a truck that leaves me wide eyed and smiling each time I start it, and a used car to replace my room mate's car. The sales staff were extremely curtious and willing to accommodate our every need. This was my idea of an ideal car shopping experience. When it comes time to replace our vehicles, I'll be back in hopes of experiencing this kind of purchase again. Thank you Lakeland Ford. Regards, Bill

Carol Trueman

Awesome service.

Amy Nordgulen

Terrible experience !! I have recently discovered how deceitful they are . I purchased a truck there a few years ago and found out from a different dealership that the truck had been in a accident . So because of my not knowing how to find this information and there dishonesty ,basically my truck is worth nothing . Thanks for nothing !!

Charissa Gamble

Recommend Josh Isabister for your go to sales man when purchasing a new ride. He did an amazing job finding one for me and my family! Way to go Josh!!!

Kurtis Tkach

Costumer service is great both on and off the lot, happy with the vehicle too.

Kevin Yurkowski

Thanks to Taryen, Mitch, & Dane for all your courtesy, knowledge and assistance during my purchase. Strongly recommend these guys.

B Sinc

Not impressed with the sales tactics. My wife had bought a car here. The intrest rate was absolutly outrageous, along with the monthly for a USED VEHICLE. They told her if she aas good on payments, they would lower the rates. Not 1 payment missed, a year later the dealership calls saying its time to fix the rate. Convinces her to start a fresh new term, with lower intrest and payments, to "pay out" the remaining term to start her on a fresh one. They gave her the same damn car with LEATHER seats, 2 percent less intrest, and 10 dollars off the monthly. Reset her term completly, get the vehicle back, and claim the year payments from the vehicle with polyester seats. If this is how you conduct buisness, i will make it my personal mission to let everybody know, because they deserve better buisness, from better dealers.

Muhammad Akhtar

Ride staff.

Jason Cottingham

Purchase a brand new 2017 F150 with the special edition sport package 2 weeks ago. Was told by the salesman that it had what an fx4 had. I was adamant on getting a fx4 and reminded them several times. I found out yesterday that this truck is not equivalent to fx4. I went to the dealer only to be told we can't do anything. Called Ford Canada as put in a complaint. I will never purchase anything from this dealer ever again. So much for customer satisfaction.

Nathan Thom

Amazing dealership friendly helpful informative staff

Al Nickel

Big shout out to service advisor Brady. Just had my first service visit this past week and I am very appreciative of the fantastic service I received. Thank you Brady and the service team at Lakeland Ford!

Geraldine Simaganis

Good place to deal with. Staff very helpful.

Mike DeRaps

Lizz was very helpful

Lana M

It was excellent service from start to finish. Thank you.

Matt Larson

Very friendly staff and a great facility but I looked at a truck last week base model f150 no frills v6/na 4x4 and the price they came back with was completely out of this world I was being told there were factory rebates employee pricing so i was expecting them to come in under 40 thousand as this was a very very basic truck and I was prepared to pay cash money, I got the impression it was some kind of screwy sales tactic or they want you to finance but almost $53,000 for this truck was absolutely crazy I spent about 10 minutes asking the salesman if he was for real and if there was a mistake on the price then I told him if that was the starting point I was going to walk, I drove over to nissan and bought a loaded frontier pro 4x for 13k less later that afternoon

Stephanie Green

The service people are so friendly , as are the shuttle drivers. The customer lounge is super comfortable and well appointed. Tablets to use, free coffee, tea and baking, TV, comfy seats. I'm looking forward to the next time our expedition needs an oil change!

Elizabeth Mcleod

It was not good for me,I had an appointment at 830 am for a oil change got there 820 am, i asked how long it would take ? They said 30 to 45 minutes as im sitting in the waiting room i can see my vehicle from where i was sitting 1 hour passed by and its still sitting there,so i go and ask again he said it should be coming out any minute now, i looked at him and said but it didn't even move yet,he looks over and said aww they took the wrong vehicle...i told there was a reason why i came in early because i have to get bk to work at 1 pm which i had to drive 3 hours to get home....so i stood there thinking should i even trust you guys to do an oil change and the guy that was standing there said im sorry but its my first day but hes not the one that served me....so yah it was Not GOOD service at all. I will not be going back there ever again.

Camille Grimard

Very friendly service.

Frederick Bodnarus

Great service and very accommodating!

Muriel Graham

Great service

Cher Snyder

Great customer service with friendly staff who took very good care of us. Our salesperson Brett was one of the best salesperson I have ever met. He knows his job..he is professional, enthusiastic and passionate about what he does. He worked hard for us to have our needs met. He kept in good communication with us the whole time. A very pleasant young man and I just want to thank him for going the extra mile for us. Thanks Brett and thanks Lakeland Ford for the great experience.

Charlie Goertzen

Very good as allways

Rhonda Hueser

Customer Service poor n know I will not go back here even though it is the only Ford dealership around.

Robyn Minute

I’m new here and needed my car to be safetied and the staff at Lakeland were very friendly and helped me with everything I needed. They definitely gained another customer!!

Tara

Knowledgeable and friendly staff! I never felt any pressure, only the sincere desire to help me fund what suits my needs. Definitely will be back!

Joan Beatty

Good service, staff very cordial and helpful! Enjoyed coffee and muffin waiting for mr ride!

Kim Czemeres

Lakeland Ford is top notch. Al Hipkiss and Brad Thibaudeau made the delivery of the SUV very special. Both Al and Brad were great. They worked with us every step of the way. Excellent service. If we could have given more stars we would have.

Tina Bettger

Lots of vehicle options service is alright but make an appointment if you need to have any repairs done

Grayson Taylor

I am Debbie McDougall I just got a new car recently and had and having awesome service from Ford. I totally recommend everyone there. ????❤️

Ed Vanderflier

It was great. Drove a 2018 Ecosport Titanium at Lakeland Ford in P.A. Wow. Sweet little ride. Ask for Rudy

Clay Cunningham

Staff in the parts department at Lakeland Ford are fantastic. Super friendly and fast.

Ivan Cyr

We had a very positive experience dealing with Lakeland Ford.

Doug Finnie

Emergency service was excellent from Craig and all service staff. Liam at Jubilee Saskatoon contacted Craig who arranged towing and completed necessary work on our Ford Edge. I plan to let Vaughan Wyant know how much I appreciate your help.

Shelly Trefry

I have felt with Lakeland ford for about 10 yrs now. They go above and beyond, josh Isbister sold me my last vehicle and I ABSOLUTELY love it. I will continue doing business with them . 5 stars +

Chad Gale

Poor service, terrible sales manager and just a overall bad experience. I wont recommend anyone to go here for anything. Take your hard earned money somewhere else.

Scott Wilson

I have a 2015 F-350 with an aftermarket deck , had issues with the drivers side signal lights . The Lakelanders worked on the truck for two hours and fixed the problem :) i was extremely surprised when i was not given a bill for the repair ! Thank you Lakeland Ford !

Julius Villamar

Wonderful customer service

Vern Holland

The experience is still on going. I have a another appointment on Thursday to fix a long term power steering pump leek from previous work. I am going to get a transmission leek and filter service. We'll got the service done. I had some work done in February were I had to get a jobber power steering pump do to time restaurant witch they Jerry rigged to work and has but leaked till now. I got another jobber it was put in and had to come out for a Ford one.$3000.00 later. I learned the 5 day wait is cheaper. The pumps didn't fit the up grades of the reservoir and lines.

Tony Panas

Regular upkeep, not hard to rate, its to their advantage to do the job right. Rating is more for the purchase of the vehicle, worst experience EVER. Fifth vehicle purchased from Lakeland Ford....most likely last. Customer service NO, high pressure sales...YES.

Kent Balsam

Timely and professional. Hope that a new body shop is built soon!

Darren Highway

Very clean place, staff are very helpful in meeting your needs and always willing to help, it's nice to be met with a friendly smile and the what can we do for you today is always good to hear walking into a business

Daniel Hryb

Love getting my serving done there

Carla Kolendreski

Friendly staff, work was done in a timely manner, and no pressure or extra costs which usually pop up.

rebekka praud

Lakeland Ford is always friendly and kind to deal with. We are very happy with our customer service experience so far.

colin paintednose

Lakeland Ford is a really good place to take your vehicle cause they have really good service and really good and friendly staff.

Gerry Dyck

Always a pleasure being with friendly,helpful people.

Steven Schiefner

The appointment was easy to book. The facility was clean and well organized. Staff were polite and helpful. The service was very good. The cost was reasonable. Five stars!

John Tse

Top notch service from Brady and the Ford team. Treated exceptionally well each and every time I go in or inquire by phone. Thanks , from a proud Ford owner ????

David Tweidt

Incredible service . Very fast and friendly. Highly recommend Lakeland.

Mrs. Susan Roberts

I am completely satisfied with Lakeland Ford - the service is awesome. I went in and came out with a new Ford Edge - quick, simple and fast ... just like that! I would absolutely recommend this dealership to anyone looking to get into an awesome vehicle.

Judie Spark

The management and service staff are very friendly and courteous. They answered all my questions in a timely manner. I will definitely tell my friends to go there for all there vehicle needs.

Justin Radford

Most employees are very polite and make getting an oil change super easy. They will offer a ride or if you choose to wait there is free food, drink, tv and wifi help pass the time even though they are very quick to get the job done.

Trista Stewart

Awesome customer service and made me feel very comfortable about my new purchase. Good jobs guys !

Bradley Teichreb Teichreb

Waited 3 1/2 hours and some one came to meet me at that point and told me some guy looked at but he is going for lunch. No clue whTs wrong with the vehicle yet. So going to neighbor ford next time

Kierrah Enequist

Was good talking with Brad !

Sheri Roberts

Love karina! She’s awesome. Got me into a truck I’ve always wanted. Best first experience ever, lots of laughs, Quick and easy. Highly recommend going to Ford(karina).

Jaclw Lorette-Wicks

Very friendly..Seager the service advisor is awsome and has gone above and beyond what I expected when my vehicle needed work.

Jim MacDonald

Was treated with respect and everything was handled greatly the service adviser's were all eager to help

John Schisler

Truck taken to Lakeland for service engine light and to correct recall for block heater connector last week. The work was completed on time and appears to be satisfactory. It is strange that the service engine light was on as there was less than 4,000 kms on the vehicle and the work done was an update to the computer. I hope there are not any more updates needed.

Marlene Morin

Quick reliable service, friendly staff and got a sweet deal for vehicles….. thank you Lakeland Ford!!

Ray Wobma

Definatly dont service what they sell.

Laura Sewap

I've never had any problems with the team at Lake Land Ford, ive been satisfied with the services ????

Emily Weenonis

The salesmen were very friendly and answered all my questions. They made me feel at home and extremely welcoming!

homeniuk

Nothing beats a Ford and the sales staff are very helpful helping you find the right car that suits your needs.

Cindy Weinmeyer

Happy with their service on the most part

Amanda Crisp

I bought a 2016 Ford F150 from Damon Nielson. We are very pleased with our purchase and look forward to future purchases from Damon. Shopping at Lakeland Ford was a great experience.

Brenda Sakebow

Ryan Palmer was absolutely awesome. I purchased a 2021 ecosport. I was treated with so much respect. Ryan answered all my questions and was such a gentleman. Definitely recommend Lakeland Ford. I've always been a Dodge girl.... I love my new ford vehicle!!! Staff at Lakeland were absolutely fantastic ???? ????

Warren Jacobson

Prompt and friendly service.

h la

Beautiful building helpful staff would like to buy a vehicle there but my credit sucks not sure about inhouse financing probably have to go through the banks

Steve Coxcampll

Hi l been and bought many ford vehicles tro out the yrs at lakeland ford! Always been great service there since my first ford ranger in 1994 seen many sales ppl come n go as well!

Leroy Godin

Brought in vehicle for my mother for oil change and to check tire for intermittent slow leak( new tires installed few months ago at this same dealership) Told could be probably 1.5 hr for oil change and up to two hours. Questioned why so long just for oil change and said will take longer due to having to check the tire) . Well get vehicle back at the 2 hour mark and they say could not find problem with tire. Turns out they checked the wrong tire. As it was 12 noon said need come back in an hour as all mechanic off for lunch!!!!! Brought back at 1pm and now still waiting 45minutes later!!!!!!! Can not understand why a dealership takes 1.5 hrs for an oil change! (Sure they do few other things as far as checks but would not think it takes this long. Anyway it is what it is for that and the extra checks, just don’t see why extra time for them to do the tire. Why not have tire person take it off and check it while the oil change is being done to help save time and costs! Also cannot a shop this size not stagger lunch breaks so as not to have to shut down the whole shop for an hour in the day. Family been buying all their vehicles from this dealer as well as having all the maintenance done on them for over 40 years and this is the kind of service you get. Travelled for an hour from out of town for this and will end up being in town for almost 4 hrs just for oil change and tire check Not very impressive and tired of waiting round

Connie Laturnas

I was treated excellent as usual

Mark Goodwin

Our sales person was Ryan Palmer and he was excellent. Product at all the dealerships is scarce but Lakeland had a new Hybrid Escape what we were interested in. Ryan's product knowledge was excellent. He went through all the tech the vehicle had to offer and got us all set up. He followed up after the sale and is there to answer any questions or concerns.

Sheena Halkett

David and Tyler were both great. They got me into the exact vehicle I wanted quickly and at great deal. Would definitely go back.

Mark Warner

Excellence in auto sales! The team at Lakeland Ford is extremely professional, quickly responsive, and super accommodating. I can't imagine why I'd ever buy a vehicle anywhere else, after this experience. Highly recommended!

Kaylah Carriere

Trustworthy and friendly service. Got the answers I needed about my vehicle.

Justin Olson

Very clean. Friendly staff. Very community orientated.

Celine Lemay Mitchell

1)Bought my vehicle 2nd hand in 2013 and was told to go to FORD in Prince Albert to get the keyless entry code. I called them to make an appt and they said they couldn't help me so I drove a 1/2 hour to Shellbrook and they helped me NO CHARGE............ 2) Had to replace my FOB keys back in early October, Ford in PA re-synced them to the vehicle I was fine, but the OLD stolen key would still open the doors and there was nothing they could do about it. paid over $200 for that service. Good thing I park in a garage at home. 3)LAKELAND FORD came through with flying colors for me this morning.....instructions via phone and my car starter works perfect....THANKS so much to Jordan at Lakeland Ford. I had posted a review because I was lacking in confidence for this dealership..... Renewed confidence with them now.

Tracey Straughan

Great staff

Keih Dahl

Just a basic oil change seeing as I'm not putting in any rough miles. Nice and quick with no hassle. Thanks for keeping a comfortable waiting area for us customers. Not always easy to do under our present circumstances.

devin mcphail

Good service. Honest people. Really great experience. Would bring my vehicle back and i live an hour and a half away.

Aurora Haze

The product Specialist Karina Schwalm was really friendly and very helpful with my options to get into my new ride. I was really satisfied with her work. I will definitely go to the same dealership if I need to get into another ride. Thanks again Lakeland Ford.

Blair Strasser

I had Graham as my salesperson, very knowledgeable of the vehicle I was looking for, called back when he said that he would and found me the vehicle and pricing that I wanted. Will definitely look him up for my next vehicle.

Brent Macdonald

very professional thank you much.

David Erickson

I had Lakeland Ford replace two tires on my F150. Where everyone else had to order my tires, Lakeland had them in stock and for the best price! Their customer lounge is awesome with fresh coffee and newspaper to read while waiting as well as tv for those who wish. Thankyou Lakeland for a good experience.????????

Roderick Rabbitskin

It was awesome to find your dream truck at a place with the best service. Couldn't have found a better place to buy a new vehicle. I honor them.

ronald macdonald

Good

Ibrahima Diomandé

Since my last visit by Lakeland Ford, I am not facing any car issues yet. Thanks!

Silas Gardipy

Everything was excellent, from the greeting at the door, explaining what I was getting, they worked together nicely and made sure I had no more questions before I left.

Abel Ballantyne

Little fare

Tammy Whitefish

Very courteous place! Thanks!

Chad McLeod

Took my 2019 Raptor in for an oil change and service. When the tech was looking at the truck from underneath an oil leak was spotted. It was a rear main seal leak, also, caught a diff seal leaking. All was repaired under warranty and I am very happy with the service! Chad

britt hastings

If I could give 0 stars, I would. Customer service is an absolute joke. When they say they will call you back, you will be waiting days. Our vehicle has been in and out of there since November with nothing but issues that they couldn’t figure out. And if they did “fix it” something else would pop up. They tried the whole bribing situation so they wouldn’t receive a bad review but this is getting out of hand. This is our one vehicle that we NEED. I have cancer and appointments in PA and Saskatoon every week which cost money and stress to begin with. We don’t need issues with a new vehicle as well, waiting for rental vehicles and hoping our suv doesn’t break down on the road to where we have to go. My husband has been dealing with the sales people, parts people and management and it just seems to go no where and I’m fed up, we don’t need this. Would absolutely not recommend Lakeland Ford or dealing with them. Go somewhere else and save yourselves the headache.

Kyle Pawliw

Employees always friendly. Quick service Love the shuttle service and free coffee

Diane Pilling

Very good to deal with Very courteous and friendly Ended up with a better deal in the end This is the second time for me so far I highly recommend Lakeland Ford

Joeylynn Lavallee

I recently purchased a used vehicle with Lakeland Ford in Prince Albert. We dealt with sales Al, he was very friendly and knowledgeable. I would definitely recommend Lakeland Ford for your next vehicle purchase :)

Janice Wesnoski

What an experience! The best and most fun I have ever had buying my vehicle! From start to finish. The people were awesome. Truly treated me like part of a family. Karina, Ryan & Brad. If you are looking for a new or a new to you hussel down to Lakeland Ford . you will be in for a celebration of your life. And drive away with your choice of vehicle. Thank you Prince Albert Lakeland Ford !!

Lance Hall

Do not buy a ford from this dealer, they will screw you over especially when you are trading in a vehicle. Tell you your getting a certain amount and change it on bill of sale. They lie, cheat just to get a sale. I warn you to stay away. I know other people besides myself that this has happen to. Ever year they call me to see what i'm driving and ever year I tell them the same thing. Why would I ever want to buy another vehicle from your dealer after your deception.

Mark Nylander

If you like walking into a dealership where the business manager is taking selfies non stop and a sales department where they literally chase you out of the showroom I highly recommend checking out lakeland ford!

DON BODNAR

On a camping trip back to Saskatoon our F150 broke down in PA. At first it looked like our vehicle was not going to repaired anytime soon however Craig the service manager really came through. Craig and his staff were able to find a way to get our truck fixed within a day. When a crew of about 5 service staff pushed our truck into a service bay I knew we were in good hands, Great service...Lakeland Ford went over and beyond ....

James Hather

Great

jack brayshaw

Service tech excellent. All issues addressed. Good for another 6K.

Leona Cook

This is my second vehicle with ford, and both times they accommodated my needs and wants in a vehicle, while helping me to get approve fast and easy. I love both vehicle I have gotten as well as a ford vehicle my dad has given me. I am truly impressed with the makes and models of ford

matt crozier

New Bronco

Sherry Sauvè

8 found the service to be very satisfactory. I was treated well and the work was completed in a proffesional way.

Chris Klassen

Had a great experience with dealing the guys at Lakeland Ford.

Ida Ratt-Natomagan

My experience at Lakeland Ford was awesome... I had no credit going in and the salesperson gave me a lot of options ... I was there practically all day while finance worked to get me in the vehicle I wanted ... The staff was courteous and kind and did not pressure me ... I felt like I finally found a dealership who would take a chance on me ... Thank you

Jim Tsannie

I'm ok with the personal serving me, they are very helpful and understanding. I would've wanted an update on what is being done instead of waiting till everything was done for the moment.