Reviews of Rick's Auto Sales & Service (Car Concessionaire)

Scott Caron

Great service, wonderful staff

Kyle McCabe

I found Rick's Auto Sales via auto trader. We were in need of van for our growing family. We did a trade in. Rick was an honest, straight forward salesman. He has a small lot of cars, mostly middle class, with a few higher end models but what impressed me most was his integrity during the deal. It turned out that after we made our deal, the van I was purchasing needed some more work. Instead of letting me walk away with a car I would immediately need to put money into, Rick ate the cost did the repairs himself and made sure the car I was driving away with was the best it could be. This kind of honesty is applauded and well respected. I would recommend anyone to see Rick if you are in the market for a used car. His integrity alone is worth it.

Frank Di Lorenzo

Rick is a good honest guy. Good selection of used certified vehicles. Happy with my Toyota Camry purchase. I would highly recommend buying a used car from ricks auto sales

Andy Zoschke

Just purchased my second vehicle from Rick. I trusted Rick to obtain both my vehicles sight unseen. The first one, a Dodge magnum RT is approaching 400,000 km and still going strong. Never a mechanical issue and Rick delivered above and beyond with that car 10 yrs ago. My new “ to me” truck is just the same, Mint. Ricks a no BS professional that deserves six stars on google reviews. If you need a car and don’t want to guess at the service and reliability you are going to get, Stop by Ricks. Down to earth and friendly service, no pressure sales with the knowledge and experience to back up his product.

Harvey Thiessen

Great service and accommodating owner.

Derek

Fast friendly staff who prioritize your best interests. I have been a regular for years and will continue to be in the foreseeable future.

Everett Macincheese

Bought a 2009 Hyundai Tuscon. No pressure purchase, great service! Thanks again Rick!

beautywithbritney

Way over priced for small jobs. My dad went to get his wheel barring replaced and they messed up and got the wrong part and charged him almost $400 that’s ridiculous. Trying to say he needed a more expensive part when the part was only $100 so they made $300 on labour for something that should take an hour to do! Not impressed! Will never get business from me or my family again.

Paul Labelle

Always great service at Rick's! They really care about their customers!

JT Pentesco

Straightforward and honest deal, no BS. The cars on the lot all look to be in good shape, things that Rick knows he can sell confidently. I'm happy with my car and I'll happily buy from Rick again.

Christine

I am very happy with my purchase from Rick's dealership. My vehicle runs well, is in perfect shape and was fairly priced. I got value for money and I strongly recommend Rick's Auto Sales.

Stephen White

Nice at a fair price

Marlene Heckbert

I did my research prior to going to see Rick about purchasing a vehicle from him and everything I read was positive. When we spoke on the phone he gladly accommodated us with staying later so we could view a vehicle I was interested in seeing. The 2010 Dodge Journey was exactly as shown in the photos he posted on Facebook marketplace. It was in immaculate clean condition which we loved as we had come across so many other used car dealers not up to par on cleanliness or with their descriptive ads. We test drove it and made an offer. Rick was reasonable in a purchase price and 4 days later we returned to Port Colbourne to pick it up. The next day the starter went on the Journey but one call to Rick and he happily paid for the tow truck to come get it and within 3 days he personally drove it back to me in Hamilton. He makes things right! We are very pleased with doing business with him and recommend him 100%.

Tyler Kiernander

Efficient, prompt, and affordable. My wife and I cant say enough good things about Rick and Staff!

Patricia Shedden

I had excellent service

Chris Cross

I have purchased several vehicles at this business. I believe the shop goes above and beyond what most used car dealerships would for their customers. I'm sure it's a tough business and hard to please everybody but it seems he's been doing a good job so far for me and my family.

Lorraine Brown

Rick has a variety of used cars at great prices. He's a no pressure, honest guy. This was the BEST car buying experience I've ever had, new or used!! Looking for a used car? Go see Rick! We're loving our 2010 Ford Fusion SEL. Thanks for everything, we will definitely be back!

Lynn Riel - Van Bolderen

Thanks Rick for the great service, its nice to always be greeted by a friendly face when i bring my vehicle into be serviced :)

Tracy Clifford

My Son purchased a Jeep from Rick.. Amazing service and stands by his product. I would highly recommend this dealership . Thanks again Rick

RxYzoR sG

i waited over a month to write this review, to make sure i had no issues with my jeep. That is the vehicle i was looking for, Rick had one exactly what i was looking for. This was to be my first vehicle purchase ever, he addressed all issues with the jeep, also did an oil change and rust proofing on my vehicle free of charge. This is an extra he did without me asking, i highly recommend this dealership as it was very easy and positive service.

Kevin Reles

Rick has integrity and can be trusted.. That's the most important thing in his business! I'll be back when my Van is ready to trade. Great Experience!

Erin

Rick is great. He is honest and stands behind his work.

Todd Van Eyk

I was originally heading to Port Colbourne to see another vehicle when I drove by Ricks Auto Sales and seen the exact vehicle I was looking for. Having had some bad experiences with car salesmen in the past I was apprehensive to when heading into the office. Upon meeting Rick, I felt that he was honest and fair so I took the gamble and purchased the Ford Edge and I’m glad I did. The car runs incredibly smooth and our family loves it. I had some issues with the back suspension and Rick gladly fixed it at no cost. If you're looking for fair, honest and someone with integrity, I would recommend seeing Rick first before fishing for a new vehicle. Thanks Rick!

Jonelle Carroll-Berube

Rick has been absolutely great from start to finish when purchasing our vehicle. Every interaction with him has been phenomenal and would definitely recommend Rick's Auto Sales to others.

Colton Crawford

Fair prices, expert advice. Highly recommend.

Todd Bosak

My family was having an auto problem when we passed through Port Colborne on a Saturday morning. The dealership was closed but Rick (who was working in the office) came out and helped us. He did this for free and we were super grateful. He went above and beyond, and I would not hestitate to recoomend him!

Jacob Sneek

Great Mechanics, very honest, reliable and smart.

Ashly Owen

If your looking for friendly, fast, and caring service this is a great place to go. I test drove on very cold days and Rick had the car running a head of time so they were warm for the drive. Very knowledgeable and easy to deal with. I also never once felt pressured. All around a great experience. I bought a lovely 2011 Kia Sorrento, at an unbeatable price.

Mark Audit

I have Dealt with and purchased many vehicles from Rick since he has opened. He has always been straight up and honest and easy to deal with. The mechanics in the shop are also excellent, Very knowledgable and professional. I highly recommend using these guys for any of your automotive needs

Angie Clare

I have bought 3 cars off of Rick since he opened and have only had great interactions. An honest man with integrity. I am very happy that he now operates a full service garage, for me to come to for all my maintenance. His service team is very knowledgeable and fantastic to deal with! I would (and do) recommend Ricks Auto Sales for all your automotive needs!

Sharon Dame

I am a first time buyer at Rick's Auto Sales, and I am really pleased with Rick's assistance while i purchased my vehicle! Rick is very friendly, very informative, and very helpful through my process. I look forward to going to see Rick in the future for my future car purchases. I strongly recommend Rick's Auto Sales and Service. Sharon Dame

Rechem Ryan

Great place great people. Have serviced our families vehicles for years. Purchased our summer car through them. Great experience. No stress easy going and found exactly what we wanted. Couldn't ask for a better shop in this town. Don't waste your time any where else.

Ross Reid

I bought a 2014 Kia Soronto from Rick - unseen and undriven based on his Auto Trader listing. I live 4 hours away. Rick was excellent and did far more than I expected - it needed some brake work for the safety and when I picked it up, it had new rotors and pads all around. Plus an oil change and a full tank of gas. And was exactly as listed. I would highly recommend him to anyone.

shaun slat

Excellent auto shop. Good pricing, honest and excellent customer service. Highly recommended.

Nico Marcantonio

Amazing service, fast, honest, and very fair pricing! Had a last minute breakdown, called 10 minutes before they closed and they squeezed me in the next day and had me back up and running same day.

Peter Binka

I have been in the automobile industry for 20 plus years. I have sent many customers to Ricks Auto sales when I wasn't able to provide a good quality used vehicle based on the customers wants and needs.. I feel that his honesty and integrity makes him a first choice used car Sales and service facility. I feel that his positive reputation and close engagement with customers goes far and beyond your typical used car facility.

Sabrina Tilden

Just bought my second pre-owned vehicle from Rick. Amazing customer service that is both attentive and courteous. Quality, clean vehicles with reasonable prices! Would definitely recommend Rick's to anyone buying a pre-owned vehicle and would definitely buy there myself again!!

Andreas Partheniou

Where, you don’t get a lemon!

Tony Visca

I have been a client with Rick's Auto Sales for the past four years and have purchased to date 4 vehicles and I am very pleased how I was taking care of and how Rick attended to any issues I have had with the vehicles very respectfully and in a timely manner.. I recommend to everyone if you want a relationship with someone you can trust and count on Rick's your man..

Jenice Doyle

I recently purchased a car from Rick at Rick"s auto sales, and it was a great experience. He had a car that i have been wanting for a very long time, Rick was very helpful with making the purchase of this car a positive experience, especially with me being from another province. I can't wait to cruise around the world famous Cabot Trail in Cape Breton, Nova Scotia. Thanks Rick for being trust worthy and would recommend anyone to deal with Rick at Rick's Auto Sales Port Colborne.

Wendell Phillips

Dealing with Rick was great I felt comfortable right away,he wasn’t pushing to make a sale. Being in business for over 15 yrs shows he’s giving good service. Driving from Guelph, ON to his business was a good idea. I will mostly do business with Rick again!! Thank again loving the suv Wendell!

Jaret Scott

Rick in sales and Andrew in service are a dynamic duo. Great guys and great service. These guys have kept me rolling for 2 years. Thanks!

Denielle Newlove

Great customer service, and overall great guy. He actually appreciates his customers and goes threw the entire process with you which makes you more confident in buying from him. I have no complaints and am very happy with my car :) would recommend everyone to go and get a car from rick auto sales if you need/want a new car for yourself!

dan shaver

My experience at rick's was a negative one. Brought my vehicle in for a diagnosis and told them to proceed with the fix. Not only did Rick not fix the problem that he diagnosed but didn't refund my money. Very disappointing .

Amanda Mack

Extremely satisfied Dunnville Customers! The first vehicle we purchased from Rick was a Mazda 3 in 2015. We purchased from Rick as newcomers to Port Colborne not knowing anything about him or his business. We took a chance i guess you could say hoping he was selling us a good vehicle. Well it turned out to be a great vehicle that served us well with no problems what so ever other than doing regular oil changes. Here we are three years later in 2018 and it was time for a different vehicle. I'll be honest we looked at a couple different places to compare before we made a decision but every other dealership we looked at didn't even come close to the price and low kilometers Rick's vehicles had to offer. For the second time we purchased from Rick and couldn't be happier with our recent purchase, a Jeep Compass. I really don't think of Rick as a salesman, he's more of a car guy who knows his vehicles and helps you find one on the lot that meets your wants and needs, unlike some salesmen working on commission who just want to sell the most expensive car on the lot and run with their payday. Rick provides customers with an honest, no hassles, no pressure sales experience and I believe that is what contributes to his success in auto sales and service. Would definitely recommend Rick's to anyone and will more than likely purchase a third vehicle from him somewhere along the way in our future!

Ian Willoughby

Awesome place bought 2 vehicles from Rick never a problem. Bring all my vehicles to get serviced at his garage. Andrew the mechanic does an great job, there always honest with me and never tries to sell me on repairs I don't need. I would recommend Ricks auto sales to everyone

John Payne

The service was excellent. The vehicle was more than prepared for purchase. Rick went out of his way to make sure that we received the best possible treatment. Will definitely do business with him again in the future.

Howard Niece

We recently purchased a vehicle for our daughter as she preps to go to school....Rick was great to deal with and went “over and above” for customer service....he was honest and up front with us and added a personal touch as we discovered we are both big football fans, he threw in a Saints licence plate cover as a friendly gesture???? We will definitely be back when we need a vehicle, thanks for the pleasant experience Rick...We highly recommend ????

Cheryl Pahowski

We have been dealing with Rick's for years fast friendly and honest service, great mechanics We just purchase a beautiful SUV and it was a great experience. Thank you Rick, Spencer, Andrew for everything you guys do for us. Cheryl, Tom & Moe(the cat)

Jacob Dayboll

The first thing people mention in a vehicle service centre is their trust towards it. Ricks auto centre is that trust worthy place. Rick and his team provide top class service, always at the best possible price, and I never have to question wether it’s in my best interest. That’s a great feeling.

Tom Lawrence

I bought a 09 Ford Taurus in August 2018. Made me a fair deal and no issues to date. I'd definitely would recommend anybody to go see him when shopping for a car. Rick is a honest businessman and I'm certain he would do his best to resolve any issues if any did arise.

Andrew Iker

A great local repair shop with honest and fair prices. Rick and his guys always fix it right the first time. If you looking for great service then look no further!

Rick Urbanowicz

Great service, friendly guys.

Anthony Sueram

Rick's is a small used car dealership with a decent set of clean, used vehicles. The cars there are very realistic "middle class" vehicles. Nothing too fancy and nothing too low end. I picked up a compact SUV from Rick for a reasonable price. The transaction went smoothly from test drive to drive home. Their location may or may not be the most convenient depending on where you are located but they do deserve bonus points for friendly service.

Brian Phillips

We were here for my sons hockey tournament when our engine light and our 4wd light came on our Honda Pilot..stopped at Rick's to see if they could look into it for us..they were crazy busy putting on winter tires for customers but took the time to look at our vehicle free of charge..thanks to Rick's we can spend the weekend worry free!!!!!

Matt Conradi

Great quality used inventory, and fantastic service.

gord mckissock

I've been to Rick's Auto Sales and Service since moving to Port Colborne. I find them to provide excellent car maintenance and very honest in what needs to be taken care of. Highly recommend

Rick Larose

always smiling service