Reviews of Performance ATV & Leisure (Car Concessionaire)

Robert Bateman

An absolutely fantastic place to deal with. Brian actually takes the time to discuss things with customers, instead of treating them like a dollar to be made.

Wayne Rae

I went there to have my prowler fixed and Les & his crew had me rolling in minutes ! Great guys on maintenance side and Brian is always awesome in sales ! ????????Thanks again

Bill Fancy

Great deals and excellent customer service!

David Greczkowski

Amazing experiences always! Best prices and best staff. Keep it up

OntarioRedneXXX

I found performance a few years back when I was looking for a seat for my atv, I couldn’t get them anywhere else and they had plenty in stock and were friendly, I didn’t have any more experiences with them until a while ago, I called around looking for brake pads and couldn’t get any other dealers to even call me back, I called performance and they had the parts, I deal with them exclusively now and will likely continue to for the foreseeable future. I definitely recommend you go there for anything atv!

shayne 204

Great place for atvs snowmobiles parts and gear.

comics comment

Never had a good experience here. Always give me the wrong part for simple things Or charge me double for parts that should just come together.

Harleygurl Callaghan

Despite being a female with limited knowledge of this sport Mike and Brian went out of their way to make me feel comfortable all the while helping to educate me in a non intimidating way that never made me feel like a dumb girl. I ended up buying my FIRST ATV of what "I" am sure will be many. I don't think I would go to any other dealer for ANYTHING they could possibly help me with. I am unsure of the lady's name that also assisted me with my accessories but she was great. I was given information regarding each item never pressured to purchase the most expensive items but make decisions based on what would suit my needs best. This lady obviously knows her stuff as every size for every brand and every itemwas pretty much bang on( anyone who has tried to find items that fit across many brands this is not easy).

Brad Jackson

Love it! Heaven

Donavan

Amazing store, with great selection/ prices and outstanding customer service !!!! :) would recommend to anyone !!

stan jonson

Cool people!!! Friendly helpful service!!!

Ron Sayles

I have been to this place of business over the years numerous times for parts, for advise on issues I've had with my atv and Brian has been more than willing to go out of his way to help and address my questions.

dave wieler

Good store for all your atv needs, they also stock some parts for other brands.

Sam S.

Good service. Great customer service

Chelsey Martin

Absolutely terrible service in the past year. To the point where I will no longer give Brian my business bought 3 different parts now all were mixed up and backordered without knowing about it one was a rear tire...they sold me the wrong size after I specified 5 times had to bring it back and the final straw was I bought a tool and it broke first use I brought it back and Brian bitched about it and went off on me as if I don't know how to use a tool.....never use this business again even in dire circumstances.

Jamie Hill

Fantastic customer service. Bought a 2015 Arctic Cat 500 with a plow from Brian and it has been rock solid. My father in law bought a 700 that had some problems and they were great with helping him deal with the issues and ultimately upgrading to a 1000xt.

Randy Doan

Good prices on atv and motorcycle parts

Noel Vijeyakumar

Awesome experience! Super super nice family run operation love to see that! You don't see that often! Bought some parts from them but my families bought multiple atvs from them and I'm looking forward to buying my first quad from them soon as well! Def worth the visit! They def go the extra mile with very reasonable prices!

Geoff Cooper

Very friendly mom and pop shop. They have everything you need and if they dont they will order it. I recommend getting your helmets there, they have lots and great prices

Tim Hysert

Went in today in need of some parts, everything I needed was in stock and at a fair price. Great service as always.

Tyler Lavigne

Awesome experience with these guys so far, they made my buying experience very easy and the deal was AMAZING!!!! Always nice to deal with a family owned business and I would recommend them to anyone looking to purchase New or Used

Chris Cross

Best place in Niagara for an ATV. Lots of stock.

Metal Phobos

Always great service. Wide selection of everything you need. What they don't have they will get! Definitely recommended.

Al Nadeau

Great prices

Jessica Sauder

I purchased an Arctic Cat Trail from Brian a year an a half ago but found I wasn't able to get the use out of it that I wanted due to my schedule. Brian helped me re-sell the side by side and made the process a breeze. Would definitely recommend Performance ATV for all your leisurely needs!

Matt Walchuk

The entire buying process was fairly smooth, Brian took all the time to answer all my questions. The nice lady in parts has been nothing but pleasant but I'm just a little disappointed in the fact that when I picked up my 4 wheeler there was a bolt missing in the belt housing and it's been 3 months and I still don't have it. They said it's back ordered so it's not their fault I suppose it's just something that maybe should have been caught on the pdi, Honest mistake though. The machine is everything I wanted and exactly what they said it would be. Great performance and so far very reliable. Hoping I can get my updated Arctic cat stickers soon. My first warranty experience so far has been very smooth and the service department has been very nice!

Greg Comeau

Great prices, terrible staff. Cheaper than Clare's, but their staff is invasive. If you have a conversation with someone in the store yoi better whisper because this old woman will always join in and try to assist you when you don't want or need it.

Tanera DeBeau

Great place for apparel, parts and customer service.

Brad Malloy

Great atmosphere and people

Gennaro Palmieri

Great place for service and very friendly. Willing to comprimsise to compromise to satisfy the customer while giving excellent service. Highly recommended.

Lloyd Crowder

Lots of stock and very nice people. They sell Textron (formally arctic cat) products.

Alex 143

Brian and his staff are always working hard to best serve their customers. Loads of onhand merchandise and finishing touches to trick out whatever you ride. Did I mention great prices?? Thanks for providing a 1-stop shop.

Joe Talarico

Its nice to see an Agro dealer close to home. They had the tire that I ordered and the owner( Bryan) took me for a tour of the place and showed me there stock that is just for Argo's, tires belts break pads bearings and so on. This made me fell comfortable for when I need a repair. There are Argo's on the floor for sale, which is great, I don't have to go to the sportsman's show to see them. And for you people, Argo's are the real ALL Terrain machine. Thanks again Bryan, that was my first time in your place and I will be back.

Oli Klaas

Great team . Thank you Brian . Love the wildcat . I appreciate your help , and mikes likewise . You will get my recommendation.

Family 1

Workers are so nice and helpful

megan sheppard

We bought my 4 year olds helmet here. He was very shy at first and they were very patient with him helping him pick which colour was his favorite and then working on finding one that fit properly. They even helped coaxing him into putting the helmet on since he didnt want to in front of them at first. Then helping him pick out googles that matched the blue he picked. We loved the staff and they were great helping us find the right one. He even fell asleep holding that helmet.

John Grenn

Brian is a great guy and runs a serious operation, great shop to call home!

AL

Always a positive experience going to the shop. A family run business with a huge powersports showroom that they keep stocked full of inventory. So they more than likely have what you need on the shelf. And if not they can order it in quick while giving you much more options than say Royals compacted book. I’ve picked up everything from custom harley parts to dirt bike gear and oil. Why order online when you can shop local and get knowledgeable service.

Shannon Wurfel

Knowledgeable and really helpful. Thanks Brian

John Hastings

I bought a 2017 Arctic cat 500 alterra trv from Brian 2 years ago it has been great I will continue to give Brian all my business Brian and his mom are awesome accessories great selection they are so helpful they get 101 stars from me because within these two years when I bought it they also have been awesome thanks again Brian

Jasmine Jones

Brian and family have been nothing short of exceptional to me and customers I've recommended to the store. This is my second new toy I've bought from them. First was a ATV and the second was a UTV, traded the first one back in and got a more then fair price with no hassles whatsoever. Brian worked hard to get me dealer discounts and researched the best value parts for my UTV winter package. Saved me a ton and I really couldn't be happier with his service and my Artic Cat purchase. Thanks again ATV & Leisure!

Megan Coleman

Terrible experience...I ordered a part over the phone (air filter). I then found the part locally so purchased it elsewhere. I called back a few hours later to cancel the order. The clerk was rude and told me i had to come in and pay for the item. I refused and was promptly hung up on. I received a call less than a minute later from Brian Szenasi the president. He swore at me at length and berated me verbally. I posted a review online and he called me again but this time from a blocked number. He went on to belittle me on the phone for a second time, offered no apologize and hung up on me. I have two quads and will not be returning to this business. I have never been treated so poorly in my life at a business.

Alain Nadeau

Great pricing

Jacques Prudhomme

Best place out there ????????

Kenny Kish

Always great pricing and very friendly

Karen Jones

Fast friendly professional business

Julie Brooks

Always have what the kids are looks for

Coach Leo

I purchased 2 side by sides here. Sales process was smooth. All of our questions were answered and good advice offered. Very friendly and helpful staff. I felt it was worth the drive from Mississauga to visit this dealer. Will update my review after delivery.

Brendan Evans

I felt like I had to come on here and share my experience. I can say first hand never met a more fair and reasonable individual. I left my equipment here for an extended period of time, like really extended. Brian could have easily told me to screw off and would have been in his right to do so. Instead he listened to me and what had transpired to lead do this mess and in the end gave me an extremely fair price for my equipment, which I obviously didn’t use or need seeing how it sat there. True gentleman and would recommend anyone to go here, and when I’m looking to buy a side by side, I wouldn’t dream of going anywhere else.

Eric shoemaker

Fair price on kids fxr jackets

Amanda Switzer

Amazing customer service! I ordered through FB page and Brian was very responsive and took great care in making sure it was shipped right to my door. Highly recommend this store !!!

Sean Corcoran

I feel highly qualified to rate this business as I have purchased three machines and experienced warranty claim and service from Performance ATV in the past year. First off... Hughly recommend this place. Here's the plain truth... they have great prices (everyone knows that about this place) beyond price they have the best service around. It's obvious that relationships are important and the staff here wants to ensure everyone is enjoying their purchase. Here's an example of my experience. I found myself in the bush deep and got into some unexpected deep water and my machine swamped. It was very cold and I was very wet. I didn't really know what to do. Called the shop for some advice (Saturday near closing time) Brian to the rescue. Took me step by step (painfully slow because I knew nothing) and got me back up and running. I had called dealers where I was to see if I could bring in my bike and all they cared about was $$$$$$ Brian however just wanted me to enjoy my weekend. Keep in mind that he made no $$$& out of helping me out. Even made sure I had his cell in case I needed more help after hours. Turns out I called him several more times and when I apologized for calling and being so needy after hours he responded "call me a hundred times I just want to help u salvage your trip, I'd help anyone who called me even if they ride competitors equipment. I just love the sport and want to help". If you're questioning if this is somewhere u can trust... don't doubt it any more. If you're looking for parts, service or a new machine you can expect solid expert information that u can trust, fast part delivery, fair respectful treatment. I have recommended this place to family and friends and they all feel the same way I do. Love this place and the family that runs it. My father in law and my brother both purchased machines here and rave about their experience too. By the way I'm still cleaning my pants from the ride Brian took me on in a wildcat (that I later purchased)... about four seconds later!!!

Jason Armstrong

Great place, great service!

Teresa Donovan

Great place to go superb prices very Hands-On help you over and above and work with you with whatever you need. In fact we actually bought a new quad which we pick up on the 17th of October

Dennis Harold

Great service on front diff recall, valve adjustment and front u joint replacement- Quad was ready for pick up quickly! Thanks again!

Steven Dore

Amazing... Very family oriented Thanks again Brian

Cullen Dekker

Alot of variety, the customer service was awesome, they dont follow you around or try to sell you anything your not interested in. Very honest.

Jeff Dunham

Great service and when buying my atv they answered any question or concerns I may have had ,great place !!

Jim C

Amazing service!They are very busy for good reason!Brian is amazing,always willing to help.He even offered to come to our place after hours to help me figure something out.

Climb LikeAGoat

I once had a poor experience at PA&L but Brian worked very hard to made things right. I'm thoroughly impressed by his customer centric ingenuity. Highly recommended for those who are looking to buy a snowmobile.

aaron vankralingen

Great place to get the the parts or apparel when you need it. Very friendly people make you feel welcome in there store. What ever problem I had they solved. And there shippping and prices are the best around specially with genuine ktm parts that are usually really expensive. Love this place I recommend it to everyone.

Brandon T

I'd like to thank Mike and Brian again. They made the experience easy and got me the sled I wanted. Couldn't ask for more.

Lisa McMahon

Most awesome customer service. Brian will remember you forever! He takes pride with service and offers great pricing! It is a family business and shows with good old fashion "the customer comes first" mentality. Highly recommend! :)

Matt Lane

Friendly and helpful. If they don't have something, they usually can get it.

Mr D

Best service and prices around guaranteed...

John Corney

Would like to buy an Arctic Cat ATV. Have visted the shop several times and was told I would be contacted. Keep hearing what a great place this is but seems to be all talk and no action. I will try another Arctic Cat Dealer, hopefully the others have a web site where you can see what they have in stock, both new and used. Very disappointed.

Monique Lamontagne

Good service

Darby Warwick

Awsome service. Great prices and selection

Bradley Numan

Great place, friendly staff always wanting to help you. I took my carburetor there and they cleaned the Jets out at the building next door dirt bike fired up right away it was so appreciated.

Goggles Paesano

Great place, friendly staff, the best deals on toys and accessories always!!!! Cheers, Nick

rob robins

Amazing service great people to deal with an amazing deals hoping to have my new 2016 700 for next weekend

Lee Ricker

Great place

Rick Urbanowicz

Great place !

Chris Robic

I went last week to look at used atv's but didn't find what I was looking for. The gentelman Brian who helped me was very informative and took his time to answe all my questions. I definetly would feel comfortable shopping at Performance ATV

frank Notarianni

great place my favourite

Sean Maskell

Absolutely amazing Lady at Performance!!!! definitely a lifesaver.....ooof a great weekend. I never comment on anything online soooo that's how stoke I am on Performance!!!! Thanks Kris for the help today. Oh i almost forgot, If you need it, they have it. If they don't, Kris will find someone who does

Amanda MacLean

Fantastic!!!! My husband and I just got dirt bikes and came here. Very helpful, very friendly and great deals! Will totally get all of my business and will be sending my friends. Thanks guys.

Loriann Lauzon

Staff is awesome here

Nikki Foy

So excited....... thank you so much Brian for taking the care to explain everything I needed to know. So looking forward to get the new machine. Brian is so helpful and won't steer you wrong. Their prices are very reasonable. Thanks again Brian

Jamie L

Brian and Mike have been awesome to deal with. They don't hide behind hidden costs and fill you with B.S. like so many other places try to. When an issue arises Brian especially is available(doesn't seem to matter the time or day of week). I have seen Brian have his entire family in the shop patiently waiting while he goes through stuff with customers and even potential customers WELL after hours. These guys go out of their way to bend over backwards to help you out. Had a problem with a brand new machine purchased, these guys went above and beyond what any dealership/salesman/manager would ever do in any industry. When things didn't work out positively these guys spent hours trying to locate a suitable machine. I live an hour and a half away and will continue driving that 3hr round trip for anything I need just to be able to get it straight up. I am wondering if others are not used to receiving friendly service with honesty from people who actually enjoy the sport and their jobs and get offended?

Isaac Grist

Great place for bike parts and riding gear. fast shipping and for great prices. And very friendly service.

Robert Hunter

Went to this place of business today. Being from out of town from a small community found that employees were extremely nice and did help us out with some apparels. They had a small town friendlyness just how it should be. You guys can not keep everyone happy but to spend under $200 for now pants and a jacket I'll be swinging by next time I'm down from Espanola. Thanks for all the little talk guys keep up the good work

Jack Dingman

Gteat service. Lots of cool stuff to look at and reasonably priced.

Crystal Hoggan

We live up North but are originally from the Niagara Region. We had a part on order through our local dealership but they kept pushing back the date when they will receive it. We were waiting over a month for this part and thought we would contact Brian and Chris . Within a week They had the part and are shipping it directly to our house. Fantastic customer service and great people deal with! Best dealership by far. Thank you

Noah

I bought a 2018 Yamaha Grizzly 700 off of Brian in November of 2019, Brian was very helpful started up the machine and gave me lots of time to think on buying it wasn’t pushy either, bought it and a week later my dad bought a quad off of him aswell and was very helpful with my dad aswell 5 stars very good to deal with