Reviews of CARSTAR Port Colborne (Car Concessionaire)

Robynn Bliss

We were involved in a fender bender a couple of weeks ago. At the recommendation of another mechanic in town we took the car into Carstar for an estimate. From the moment we drove the car in to the parking lot we were impressed. The staff were professional, courteous, and kind. They share a building (and a working partnership) with Discount rental car which meant we were able to drive away with a car while our car was being repaired. The repairs came in much cheaper than the estimate and the mechanic was kind enough to report back a couple of issues he noticed that weren't connected to the accident. Our family highly recommends Carstar here in Port Colborne!

Steve Kadar

Don't go here. I was told the rust would be cut out and replaced with new steel. They did not do that and it rusted back out in a matter of 4 months. When I called them about it she said: Did we not tell you that our work is Not guaranteed.

Blake Wieler

What a amazing shop ! The guys there are super nice and the repairs turned out amazing. Will recommend to all my friends.

Angelo Apfelbaum

Vehicle brought there for an accident repair. Insurance Company recommended service provider. Great service, used OEM parts, paint was perfect, vehicle cleaned inside and out. Donna was awesome and they arranged the rental as well. All was very smooth. Paint is perfect match!!

Natalie

Accidents are always unexpected and at the worst time but brought my car here and received amazing service.They made my bad situation better by fixing my car in a timely manner. Staff was personable and very courteous to my needs as well as the manager was very knowledgeable!

joanna mitchell

So beyond happy with my experience with this company would 10/10 recommend. Staff was very professional and knowledgeable throughout the whole process. Made the whole thing seamless without any headaches!

Maria McKay

It took a week longer than they had said it would take to fix my car.

Tom Paonessa

Great communication skills. Excellent service

Madeline Zoelman

We had our windshield replaced about 2 and a half weeks ago and there have been no issues with the glass or seal at all. The staff at CarStar were very helpful, straightforward (no sugar coating), and friendly. The price was substantially cheaper than other windshield repair places and the work was great quality. They were super flexible with vehicle drop off and pickup and gave us very clear instructions about care for the 24 hours after replacement. I hope I will never need to use them again for this service (ha) but if we do need another windshield replacement, this would be my first choice.

Greg D'Amico Sr

Great folks

Joshua McKenna

Had a great experience here. Donna was wonderful to deal with and was very accomadating as I had to pay for my own rental I brought my truck in Monday and it was ready to be picked up Friday just as they told me it would be. I was a bit reluctant to bring it here because of other reviews but they did a fantastic job. It was returned to me fully cleaned and looking good as new. Thanks CARSTAR

Timothy Beam

Just stopped in for estimate, owner was courteous.

Kent Horne

Donna and Team, I wanted to express my appreciation for true professional service! From start to finish, you were transparent, empathic and over delivered. Small businesses take note....something to emulate. Cheers Kent

Brad Joseph

Do NOT bring your vehicle here!!

debbie taylor

Expensive

Sarah Woon

Took 3 months to fix my vehicle & get it back to me, only to go back for work that wasnt done right the 1st time. Definately would not recommend this shop.

Trish smithville

Great place to bring your vehicle , very friendly and efficient.

Kathy Y.

Insurance pick, not mine, vehicle came back with new problems that it never had going in.

Cathy Lampman

Very professional. Donna was extremely helpful. Excellent repairs on my car. My car was was cleaned inside and out. I highly recommend Carstar in Port Colborne. Thank you Donna and the team.

Gordon Carr

Amazing staff amazing work would recommend this shop best shop in town

brad walsh

Great customer service!! My car was ready for pick up earlier than promised and was in better looking condition then it was when bought!! Great work team Carstar!!

Jarrett James

Hit a deer and vehicle was taken to them for repair on front end. Very communicative and great service. Donna and the crew fixed my vehicle quickly and did a wonderful job. Would recommend.

Matthew Hutchinson

Hit a deer and my insurance sent me here to get the damage repaired. The car looks fantastic inside and out!

Lee Romanovich

Very pleased with service. Lady at the front desk was friendly and informative. The shop did excellent work in accomplishing the task at hand. I had a rental vehicle for the duration of the time mine was in the shop. They even called to ask if I was pleased with it. Overall happy with service and would recommend to others.

Rheal Guillet

Accident happened Sunday night. The guys had my car in on Tuesday and it was all fixed up and out by Friday. Very fast, good workmanship and deliver on their estemated time!

Marion Ryerson

Very professional and helpful was impressed