Reviews of Strait-Way Kia New Glasgow (Car Concessionaire)

Joe Locke

Friendly sales and service.

David Mackay

i absolutely got ripped of thousands of dollars ....i fi could put a - on those stars i would.....pending lawsuit....

Jesiah Mac

Friendly, helpful staff.

Ernie MacInnis

No experience here...sorry!

Robert Castonguay

Its a Kia dealership. There has been some complication in the past with different owners, but since then it seems to be running smoothly. Service is pretty quick and the staff are friendly.

Amanda Ohrling

Horabel survives

Dave P

Bought my second used Kia from the dealership in New Glasgow. Doing the deal as a whole involved the Antigonish dealership too.

Dustin m

Great staff easy place to buy a car

rob fraser

Was quick to serve me ,very friendly staff

mike winters

Easy to deal with pleasent experience

Amy Conway

Received a text message from someone at Kia on May 5, 2021, saying she was just going through their records and noticed I was due for an oil change an thought she would reach out to see if I would like to book. I was happy to book to get it done, and then she offered to have my tires changed as well, I agreed and booked for May 21st at 8:30 in the morning. She let me know they were doing drop off services only and I would need someone to come with me to pick me up. She said when you get to the door just knock I will hear you or call the number on the door to let us know. I thanked her for the text and the booking. When I arrived on May 21st at 8:15 in the morning I text her again to let her know I was early and received no response. My father then showed up to pick me up and he also had my tires in the back. I proceeded to knock on the door, call the number on the door and send another text to the employee for the next 20 mins. I finally called the kia in antigonish and she said that store was closed down due to a covid exposure. No one called me, emailed me or texted me to tell me my appointment would be canceled. I took time off work, my father took time out of his day to help me out and it was really upsetting. The only thing the girl on the phone offered me was to drive my car to antigonish so she could squeeze me in... in a lock down... when you can’t leave your community. So I declined and all that was said was a simple “sorry”. I still have not received a text back from the New Glasgow Kia employee, no apology or compensation for my time wasted. What makes me more mad is that they reached out to me to make the appointment, had they not I would of probably booked after the lockdown was over as that’s why I was putting it off ...needless to say I’ll never be taking my business back to Kia again.

Corey “RUBBERTACO”

(Translated) WITH ARTISTS (Original) CON ARTISTS

stephanie jones

It was great!! I bought a car..so easy..

George Cyr

Very disappointed at the service in New Glasgow establishment had my soronto service and ask to have brakes check, 2 days later my brakes fail and contact them and sent me to another Kia establish 40 min away to get all 4 brakes replace.

David Webster

Worked extremely hard to get car I wanted. Went above and beyond. Very friendly and did what ever they could find answers to my questions.

Aldena MacDonald

Excellent customer service. Very informative and willing to help!

Dark Green 123

Purchased my first..and last Kia. Bought a brand new 2016 Sorento from this dealership. Within the second year of the term the vehicle began to misfire (check engine light). Took it back to dealership ( on 3 occasions) where they couldn't find anything wrong with it..but agreed to reset the system..within a day..same issue again. The vehicle conks out after 3500rpm. Very dangerous to pass anyone as the acceleration temporarily dies. Researched the issue and one possibility was an intake manifold. Mentioned this to service department but it was ignored. On the third time of mentioning this issue, they hooked it up to diagnostic once again and said there could be an issue with the "intake manifold ". However by this time, the warranty expired and will cost a lot to repair. I still have one year to pay on this vehicle. I will be glad when this is done and I can work with a company that cares for their customers. It's scary driving a potential death trap with your family inside.

Tapanga MacDonald

Awesome service! John and taylor are awesome!!!!

Emmy Mart

Bringing my car back for a third time for my headlight. The day running light is burnt out. Was told twice that it is working... it is still not working. Very frustrating. But all other services here have been great.