Reviews of Peterborough Hyundai (Car Concessionaire)

James Hodgson

>ZERO STARS< WORST CUSTOMER SERVICE! Only trying to get a price on a replacement key for a vehicle. Should only be as difficult as opening a price list at the very worst. The website 'chat' feature seems automated, and only regurgitates their parts and service hours before cutting the chat session short. This happened twice. I tried to call at 10:30am on a Thursday and got a machine, although their business hours clearly state that they are open. This is what happens to businesses within a traditional business model. When a company's only objective is to return increasing annual profits to investors, eventually corners start getting cut, quality decreases, and things go bust. Poor customer service is indicative a company's inability to function within its own increasing fiduciary restraints, resulting in pissed-off clients who have few options other than to write negative reviews on the internet.

Mel S

Oh my GOODNESS, this team was patient and helpful! Jordan and Lexi were very responsive to my many questions, walking me through the process. And Mark (Mgr.) went SUPER out of his way to help me retrieve an item I forgot on the day of purchase. Highly recommend.

Alicia Stapley

Awesome service and great cars

Daniella Berdusco

Before coming to Hyundai, I had looked at so many other cars and dealt with many different dealerships and sales people, who were just awful. The team at Chemong rd, were absolutely fantastic! Jacob was amazing. Very friendly and knowledgeable, he made buying my new car exciting and fun! Would recommend him to absolutely everyone!! The rest of the team was also incredible in getting us the car we wanted at the price we could afford. It was a whirlwind of an experience and we are so happy with our new Tucson! Thank you!

David Da-silva

All good

MrJizac

Finding a good car dealership is difficult. The sales team or individual was pretty sketchy in my experience but the service centre was great. Although some work on my vehicle took hours when it was only suppose to take 45 minutes - they sincerely apologized and offered some free services. Owning up to the fault is the most important to me. However - that sales team though....

Que The Curls

I had an amazing experience buying my first brand new hyundai venue with Ryan. I can't thank him enough for all the help that him and his team provided us with. I highly recommend dealing with Hyundai Peterborough

Christina Findlay

Ryan was my sales rep. He was amazing to work with, he came through and helped me purchase exactly what I wanted and I drove away with an amazing deal and car. I recommend him and Peterborough Hyundai!!!!

Mike Morrissey

My wife and I recently purchased a used Sonata from Peterborough Hyundai. Our sales Rep Leslye and (GM) Zach were awesome to deal with and were very attentive to our requests with the vehicle. They provided us with all the previous maintenance paperwork and there were no high pressure sales tactics. There was also no suprises when it came time to finalize the sales order as they did everything they said they were going to do with no suprise hidden fees. Leslye O'Mara went above and beyond to meet our needs and we would definitely go back there for our next vehicle.

remco weerman

Worst service I have ever had in my life will never buy another Hyundai just because of them

Hailey Bond

Jordan was absolutely wonderful! He is currently in the process of having us set up with a BRAND NEW 2019 Hyundai Tucson! We originally went in looking for a 2015 but when he mentioned their amazing 0.99% interest rate for the 2019 and along got us a $1000 credit for the car we are hopefully going to be driving away with it; And to top it off, customer service is BEYOND any other. He offered to drive my boyfriend and I home after and did! Absolutely amazing human being and such a great funny guy. Would definitely recommend going to him for a car!

Rashid Al-Saffar

Excellent customer service, friendly staff they are there to help you out. They pay attention to details and never short of providing sounds advice. I had problems with my 2015 Hyundai, first took to Don Valley North dealerships at Woodbine Ave., customer service were trouble, never reply back to my email or return my calls, finally I went to their office and they were unprofessional and telling me will take 4 months to fix it. I told them I will take my car to Peterborough Hyundai, at Peterborough immediately did diagnostics submit all paper for warranty company at same day, got approval and starts fixing it, all done with 2 weeks span. I got regular update via email and phone calls. Thanks to Jessica, Edward and Eddie plus all staff at dealerships. This is what called excellent customer service .

Jessica Sherlock-Hubbard

I very recently had an amazing experience with Patrick there at the Peterborough location. He was extremely informative and helpful with picking out my new vehicle. He offered to bring me my vehicle right to my place of work so I didn’t have to wait for a day off to come pick it up, which was really sweet and I would of never asked him to do that for me. He even drove out to Ottawa to pick up the vehicle for me. I was very happy with everything and I would strongly recommend help from Patrick to anyone who is interested in any of the vehicles that Hyundai has to offer.

Scott Garvie

I am from out of town and I emailed and called them for an oil change and no one got back to me....very poor customer service.....

K OCallaghan

Excellent selection Excellent staff

Emily

I recently bought a 2016 Tucson from Marina. She was excellent and helped me choose the perfect vehicle that fit all my needs. She found a car that was in my price range and was able to get all the paper work done and get me in my Tucson before I had to leave town for school. Would definitely recommend Marina when purchasing through Hyundai Peterborough.

Gumbercules007

2015 Hyundai Veloster Turbo. We were told that it takes a full synthetic oil change from the time we bought the car. So we have been getting Hyundai to do the oil changes since 2015. However as early November 2017 the service side have done some things that have really annoyed us. We have left Hyundai's service center feeling really upset. I only think I would go back there for a warranty issue. I am going to look for a different place to get my car serviced. **The reason I was in there recently was for a recalled part replacement I made an appointment with them they knew what they needed to replace. I showed up. Waited it out. They finished and told me "they did not have all the parts needed to finish the recall they will order them and call me". I am still waiting for the phone call.

Marilyn Sutherst

Staff great to work with me.

j kulla

Brutal Brutal Brutal They are missing Larry huge will never come back for service! Lindsay HYUNDAI here I come

John Corso

Good place to buy a car

kaila dinesh

Peterborough hyundai is the right place to find good cars. Sales Consultant Kathir has did his best job in finding the best car as per my requirements. Staff is so friendly and reliable. They help you choose the best. I got hyundai elantra for the best price compared to all other branches. All thanks to kathir.

Robert Riley

Very suspicious of the recent burst of comments (3 of them "one week ago") from anonymous "Google User" accounts - each of which have posted a single comment of any business or anything anywhere on the Google network, and that comment happens to be about Peterborough Hyundai. *Update: Within a couple of hours of this post the previously anon commenter accounts had names added to them. Prior to this burst of commenting Peterborough Hyundai's rating was notably lower, and the previous negative comments are now pushed much further down the list. While not definitive of gaming the system, as it were, this sort of activity is frequently seen when either employees of a company try to boost the corporate ranking/review, for various reasons (including to counter negative rankings/reviews), or a company contracts to a shady "SEO" (search engine optimization) company, public relations or branding "expert," or similar individuals and agencies that post fake ratings/reviews, again often as a public relations response to negative comments. I am so far - a month of ownership - very pleased with Hyundai as a car/brand/manufacturer. However, my satisfaction in no way extends to the local dealership. As I have pointed out to family and friends, if the local dealership actually had to SELL me a car, I would not have bought there. As it was, I had pretty much already decided on Hyundai and the specific vehicle (based on the manufacturer's website, available rebates, Car & Driver and other reviews) and going to a dealership was for little more than to complete the paperwork to obtain the car. Likewise, if it had been up to the salesperson to SELL me on options or upgrades, I would never have bought them; and those are easy extra money (often over-priced) for the dealership, manufacturer, and presumably the salesperson who receives commission. I was told that the car did not come in the colour I wanted; but when I said that it DID according to the manufacturer's website the salesperson then went looking for, and found, a manual which CONFIRMED that the car did indeed come in the colour I wanted. I had to ensure that the options and upgrades that I wanted were added on during the hasty sales process, and was told that a spoiler is NOT an option for the car I was buying. Again I explained that according to the manufacturer's website it WAS an option. And, again, the salesperson went looking for a relevant manual, which confirmed that indeed a spoiler IS an option ... and I ordered it (at a cost of $550 ... an easy "sale" and some profit for the dealership). I picked up the car nearly a month ago and was told the spoiler wasn't yet available as it had to be custom ordered ... today I phoned to ask what has happened with the spoiler and was told that it has been sitting there "for about a week" and that the parts department "does not call" customers when parts arrive. Apparently, the parts department alerts the salesperson who in turn is then responsible for calling their customer and, presumably, making an appointment for them to return to have the part installed. That didn't happen in our case - no one has contacted us (and the dealership has TWO phone numbers and TWO email addresses at which we can be reached). I have a feeling that if the salesperson had called, it would have then been necessary for him to transfer me - or me to make a separate call to another individual/department to book the install appointment. This should all be automated, in 2016, with the customer receiving an automatically generated email or call when an ordered part arrives in stock; likewise the install scheduling should be automated. I WOULD buy another Hyundai ... but I would NOT buy it at Peterborough Hyundai. In fact, I was previously warned off Peterborough Hyundai by my regular mechanic & by someone who I stopped in a mall parking lot as she was driving an Elantra & I wanted to know what she thought about it - among other things she viewed and test drove it at Peterborough, but BOUGHT it at the dealership in Port Hope.

Pierre St-Jean

Check engine light was on. Brought the car in on a Friday afternoon - without and appointment (thought I'd be leaving it there for a few days). An hour later, they called to tell me what the problem code was and how they would fix it. Had the oil changed too. Got a call to say they found a mouse nest in my engine air filter. Car was fixed and back on the road Saturday morning. Friendly service advisor and obviously alert service technicians!

krista wells

Service department requires a tuneup. I’ve have been calling for two weeks now, leaving messages trying to make contact with a human, to get my winter tires on. I have even requested to come pick my winter’s up so I can have them put on some where else. I have left many messages and still no reply, I am leaving Sunday for a three week training in Windsor with no winter tires. Very frustrated, I will be making a visit to the dealership.

Jim Terkalas

Purchased a used truck from this dealer, and I couldn't be happier with my experience. My salesman was Claudio, and he was very honest with my transaction. It happened quickly and efficiently. I dealt with the Sales Manager, and all I can say is, as a buyer of a used car, all I expect is a high level of integrity. He was more than fair with my trade in, revealed additional information on the used car history, negotiated fairly on my new purchase. The car was ready when they said it would be, nicely detailed, plated, and ready to go. The Sales Manager even came out to thank me for my business. I couldn't have asked for anything more. Don't believe all the negative comments on this site. love my truck, and I highly recommend Peterborough Hyundai. I drove out there from Whitby to buy this truck, and they made my purchase a great customer experience. Thanks guys.

A K

Very efficient staff in the service department.

Josh Simpson

Awesome experience buying at Peterborough Hyundai! Thank you Claudio!

Chad Cordes

This is the THE WORST CAR DEALERSHIP in terms of customer service I have ever experienced. My wife and I have been trying to give them work for over 6 months now (oil change and body work under warranty). However, the phone goes frequently unanswered, voice mails are not responded to, auto service staff are never available, and administration staff take information, but no one ever follows up to schedule work. Although my wife purchased her car here, we will never buy from Hyundai again or look to them for service.

Majed Abunayyan

Great team, great management very welcoming and honest sales team. Best dealership in town hands down.

Dave King

Great service from the sales crew here when purchasing/leasing a vehicle. Beware the service dept though, after getting my seasonal tire change I was offered a $49.99 service that makes sure my tires don't "wobble and fall off"...guess I'll be tightening the lug nuts myself just in case

Hunter R. Hennigar

Wife and I love our 2013 Hyundai Elantra and went in to look at either getting a new one, or possibly upgrading to other models. The second we got in the door the sales team were really pushy, but not transparent at all about payments or numbers. When we had discussed possibly trading our car in for the new one the 'trade' in quote we got for our car was $1,500... What a slap in the face. We are moving on from Hyundai and getting a Kia or Mazda. Don't bother with this dealership, there's so many better places in Peterborough that won't try to scam you.

Paige Jeffreys

The level of service delivered at this dealership exceeded all expectations I had. Jordan was an exceptional dealer and I would recommend his service to anyone. Additionally, if you are considering investing in a Hyundai, there is no better place to go. The staff is knowledgable, and will advocate for you without applying any pressure. I look forward to continuing with them in the future.

Rebecca Marshall

Staff is friendly, and the showroom is clean, though a bit small for the number of vehicles they have parked inside. It was quiet - no music or anything, so it was a bit awkward and not incredibly welcoming. We had to go inside and ask someone for assistance (no one came out to greet us or ask if we needed anything), but once we connected with a sales person, our experience was pretty decent. Gets an "OK" rating because it was pretty good, but not excellent - a very average experience. Would have liked a bit more initiative on the sales person's side of things. Would recommend the location, though, just given that one caveat. ????

M.J. Destine

Horrible service. Management says they strive on customer satisfaction and do not have the any intent to follow up with customer after they mess up a break job and could have had a customer and their family in a bad situation or even worse. Go to CarMax Lindsay, this establishment is absolutely garbage.

Vivian Trinh

Not transparent about their prices. Totally do not come off as being trustworthy. They posted a car as two different sale prices on different sites. When my partner called, they confirmed it was the lower price. I later emailed another salesperson to inquire further and was told the lower price was a web issue and it was actually the higher price. Over the period of a few days, probably because I didn't respond, they sent me repeated emails saying the price had been lower until finally it had been lowered to the price that was initially confirmed over the phone even though it was supposed to be a web issue? I called the sales consultant, Lynn, the same person who told me it had been lowered and again she didn't seem to know what the actual price was. Said she would call me back after talking to her manager and that she'd leave me a voicemail. Except when she did, all she said in her voicemail to me was that it was still available. Really? I just spoke to you 20 mins ago, of course I know it's still available. Seems they are just trying to play a game with me. Please do not bother me with any more of your emails, I do not want your business nor do I appreciate this back and forth business about the prices changing day by day. Get your story straight. Know your products. And at least be honest about your prices.

DSpigulis

Jeremy was fantastic as always. I would invite him for dinner :)

Taylor Ball

I went in to Peterborough Hyundai on Monday and saw Jordan. He was extremely pleasant and friendly. I told him I was interested in the Kona and he went through all of my options thoroughly. I told him I was an impatient person and if I’m going to buy a car - I’m not interested in waiting a long time. There was a beautiful white Kona in the parking lot and I fell in love. I decided it was the one I wanted to go with. Jordan was so helpful and everything happened smoothly and quickly. We had a small blip with the insurance company but Jordan even helped us solve this problem which was probably outside of what he normally does - he truly goes above and beyond to make sure it is a great experience. On Friday of the same week, we went and saw Kevin who was in charge of all the paperwork/financing. He was an absolute pleasure to work with. Both Jordan and Kevin made this experience SO fun and exciting. There was no pressure and I drove off the lot Friday in my brand new Hyundai Kona - I am in love with the car! I will continue going to see them for any future purchase and would recommend them to anyone :)

Lisa Nolan

Amazing people to deal with! Great service

Steve Barnes

Good service looked at my daughter's car right away

Johnny Delaney

Patrick was super helpful at helping me find a car. It was almost like he was reading my mind on exactly what I wanted. If anyone is planning on getting a car at this dealership I 100% recommend Patrick. He is very professional and has a great understanding of the cars in the dealership.

James Morrison

Seems very unorganised. The manager talks down to you like you're an idiot.

Jessica Goodchild

Fantastic team and management, in both Service & Sales departments. Professional and welcoming and extremely knowledgeable. Would not hesitate to take my vehicle there for service, or buy a vehicle from them!

Andrea B

Buying a car from Leslye at Peterborough Hyundai was a stress free and seemless experience from start to finish !!!

Global Qourizon

Not very friendly.i left my number for them to call back but haven't heard back from them since 3 days now.

Jon Greer

Despite living in the Ottawa area I opted to deal with Peterborough Hyundai because of Jordan who is one of their sales staff. 6 months prior I was hoping to buy a 2020 model Kona, but Jordan was unable to find any remaining vehicles in our model choice. Even though we were unsuccessful in buying a vehicle at that time, the experience was great. Jordan skipped the usual games that I experienced with other dealers, and for the first time I came away from my car buying experience not feeling like I needed a shower. Decided to give it another try in 2021 and I was not disappointed by Jordan and Hernan (manager). They offered to match an offer I got in Ottawa (needed to do comparatives), swapped out the winter tires for me, and then they delivered the vehicle to my house in the Ottawa area. Turns out they also own the Subaru dealership in Peterborough and my wife and I decided to upgrade our Subaru as well. They beat the Subaru offer on the QC side, swapped our winter ties in, and once again delivered the vehicle. Delivery guys were awesome. Pleasure to deal with and they were excited to talk about the features of our new cars in the driveway. If I had only one complaint it would be that the process for doing all the document signing online has not caught up yet to the other industries such as banking. No digital signatures and long contracts with confusing numbers. In that regard there was a fair bit of back and forth to make sure that we had everything right in the documents. Hope they continue to refine this model of business going forward because it is much easier and better than the pressure experienced in a dealership. For the first time in my life I can honestly say that I enjoyed buying a car! Thanks team!

Mike Hunt

If you're under warranty and think you need a repair I would suggest having your local mechanic look at it first. Less than a year ago I was under warranty, they told me my breaks just needed to be cleaned. Even though on my receipt they had used a part. I thought that was a little fishy but I just paid the bill. That part was my fault, I should have confronted them about it. This week I had my front breaks replaced, because of the major grinding noise they had been making for a while, by a real mechanic who said it should of been done a while ago.

Iain D Buchanan

Great service and friendly knowledgeable staff!

Ashley Sampaio

Patrick Murphy was great to deal with very knowledgeable about the Hyundai products will definitely recommend to my family and friends

Param Chokshi

I bought a car last week. I had really good experience in terms of understanding each and every document as well as all features of my car, thanks to the amazing staff. I had a great overall experience.

Aaron Sloan

Test drove an awesome car.

Morgan Finleym

Came to bring my car in for an oil change and new headlight. Was told it would be 45- an hour and that it was guaranteed because I came in right at 8am when they open. It’s now been almost two hours and they told me that I have two lights out which I know for a fact is false and the best part is they didn’t have any of the lights in, even though they knew what kind of light they’d need for what time and what day. Was told the lights would be delivered in 10 mins and it’s now been 30 mins since I was told they would be here. Customer service was nothing to special and I get friendlier staff at my University Cafeteria. I’m now going to be late for class because 45 mins of work has turned into 2 hours of disorganization. I will not return here no matter how desperate I am to get something fixed.

Lia Sahrmann

Made a service appt for 10:30am, my car was still sitting in the same spot untouched at 1:30pm. Ended up having to leave my vehicle for 2 days, service department told me they would call with updates, they never called me I had to call them back several times to know what was going on. Poor, poor customer service.

Milla Will

I have taken my vehicle as usual to this dealer, for an oil change or some necessary revision, with such bad luck that after leaving the dealership it automatically appeared problems that the night before did not present. I really now very much doubt your professional ethics and customer service and I hope I never have to return to this site again.

Eli Otis

Jordan Northam was tremendously helpful and honest in giving me all the information I needed to purchase my first car - a lightly used 2019 Hyundai Kona - which I love. Highly recommend Peterborough Hyundai and Jordan, they were very easy and pleasant to deal with - Eli and Sauvanne

Chris Lush

Kevin and the team are fantastic! With new ownership on the horizon the future looks bright!

Dianne O'Keefe

Service was completed efficiently and I was dealt with pleasantly . Thanks

Colin J

Friendly knowledgeable service

Donna Porsche

Recently purchased a Hydundai Sonata 2019 from Patrick Murphy at Peterborough dealership. Patrick was most helpful in explaining the features of the car and taking care of the paperwork involved. He came along on a test drive with us providing info along the way. Would highly recommend Patrick to help you with your needs when looking for a vehicle. Also found Katherine Joy to be most pleasant and helpful in explaining details of the purchase and rustproofing options. Highly recommend Peterborough Hyundai.

Patrick

Service is overbooked, and terribly slow.

Andrew Gaskell

Very good service.

kyle wallbridge

Today, August 18, 2020. I had a scheduled 10am appointment for brakes and other service. I made this appointment a week ago. When I arrived and checked in, I had asked for a loaner car, or a shuttle service to get me home while I waited for the work to be done, I was told that they had no loaner vehicles at this time or shuttle service. Feeling a little confused as to why this was not mentioned when I booked the appointment a week ago. The person on the phone knew I was getting significant work done. I said I guess I have no option other then to wait at the dealer, as I had no one at the time to pick me up. I sat waiting in the waiting area for an hour without an update, so I decided to go for a walk. My car was sitting in the same spot I parked it. I went and asked how things were going. It was now 11am and my appointment was scheduled for 10am. They hadn’t even touched my car yet. Getting anxious as I knew it was going to be a while to complete the work it was in for, I asked if there was any way they could arrange transportation for me to get to a friends house that was close to work so I wasn’t stuck. Thankfully the guy at the counter offered to give me a ride in his own personal vehicle. (Thank you to him I made it). I received a call at 3pm saying my car was finished. But when I asked for a pick up, they refused. Thankfully I did manage to arrange a ride to get my car after calling around. But I feel that this is such poor customer service to leave someone stranded like that. This could have been avoided!! Or they could have done more to help me! Peterborough Hyundai you need to treat your customers better, and be human kind.

rmt49

Has coldcalled me SIX times in less than two months, after being asked to stop multiple times. Any positive experiences I had buying my car six years ago are negated by your incessant need to send me automated calls.

Derek Crouter

So after a not so great first experience I would gladly say I’m now a proud owner of a vehicle Jordon Zac and Matt went way above and beyond in helping me buy my first vehicle I can’t say enough how happy I am with everyone at Hyundai Peterborough!!!!

Alivia Croal

Jacob is the best dealer I have ever had! He is so kind and helpful and gave me an incredible deal on the 2020 Hyundai Elantra. All staff are extremely kind and professional!! When you go to Hyundai definitely ask for Jacob!!!

Jim Wade

Service was great to deal with and the work was done sooner than expected. Technician didn't reset the service interval reminder on the instrument cluster, as should have been done, unfortunately. Figured it out myself, but still.....

Ann Todd

We are very happy with our new SUV. Colton did a awesome job. The people there are wonderful and care about your needs.

Sue Nelson

Fabulous experience from top to bottom. Down to earth, kind, friendly, knowledgeable staff. I would highly recommend this dealership for their expertise, inventory and prices.

Mandy Prosser

When purchasing the Veloster we asked about getting the tire and rim package for $500 that is offered with the car. We were told by both staff and management that that package didn't exist and that it must be only for the USA. I purchased the vehicle without the tire and rim package since I was told it didn't exist. A few days after picking up my car I was shown by someone else exactly where that package is described. I went back to show the staff at Hyundai. One staff member wrote a letter stating that I had asked about the package pre-purchase and that I was told it didn't exist. The manager and a guy from head office both basically said that it's my loss, nothing they can do even though I have signed proof that I was after that deal before the vehicle purchase and purchased without it because I was told I was crazy, that deal is not real. Only thing they could offer was for me to buy the tires and rims at full cost (I offered to pay the $500 cash for the package I was wanting in the first place). I feel like I was lied to and the management was underhanded and sneaky in order to get a car off the lot. I will never purchase another vehicle from Peterborough Hyundai. Hyundai is a nice car but not worth dealing with staff who are either very uneducated in their product or outright liars. Unfortunately I will be stuck dealing with them for the next 5 years until my warranty is up....

David Burgess

Great service and I got a free car wash

Priscilla Lorne

Excellent place to purchase a vehicle. Staff are keen to please the customers.

M B

Good luck! lol tbh might as well have it towed to lindsay or whitby now.

Leah Mehew

Today my boyfriend took our car in to have a recall done as well as having a wheel bearing replaced, we were told when we called it would be covered under warranty and not to worry. They advised us to bring it in and replacing the part would take about an hour. He got there, they took our car into the shop and then said it would not be covered under warranty even though we were previously told it would be. As well as said it would now take 2 hours, charging us $110/hour. When he asked about taking it to another shop where it would be less expensive they then advised they would be charging us an inspection fee even though we had told them the problem before we even brought it in. We ended up just biting the bullet and paying the $362 to have it fixed. All in all this place is a joke, their customer service sucks and they may want to look into hiring some better/smarter staff. I’m beyond frustrated by this experience, feeling slightly scammed and I can guarantee my car will NEVER be returning to this dealership again.

John Milligan

Rob- Delivery Expert- Showed me all the technical aspects of the vehicle, being a layman i didn't know what all the functions did, He explained them thoroughly and understandably. Jim D.- Sales Representative- Jim went one step further than that of other dealerships, took the time to work out a deal that was unthought of- that going the extra mile reinforced the desire to purchase at Peterborough Hyundai, I came into the office the next day, and he reaffirmed the intricacies of the deal. I"i feel like a kid with a brand new toy"

Matt

WORST dealer ship in peterborough. Extremely bad custumer service. Very unhelpful and full of attitude in the service department. Streer clear of this dealership and take the extra time and find another hyundai dealership if your need warrenty work or any work for that matter. Bad news

Veronica Konrad

Great customer service when they want to sell you a vehicle. Once that vehicle is sold no one cares they have your money. Their "service department" is HORRIBLE I just spend two hours there for an oil change, advised something would be covered under warranty then answers change. Would NEVER recommend anyone to have their vehicle serviced here.

Daniel Dowding

Upselling during routine oil changes for unnecessary items while the customers are waiting for their vehicles. Obsessively call, using multiply methods, for cold sales calls and advertising. Requested multiple times for them to stop, spoke with manager and blocked calls. They still call. 0/10 service, only use them for test drives, order your car somewhere else and don't give them your contact information.

Brydon “Brick” Milne

competetive pricing and good warranty. Can't think of anything else positive to say. Aside from 0% financing, dont expect any other deals. Bought a 2017 elantra in June, on a tuesday, was promised the car by saturday morning. Took the morning off work, to then be told the car needed a software "update". It would not be ready until saturday evening. Later heard that the car had not been registered and would not be able to do so until monday. Saleswoman called me with these updates, and promised me 5 free oil changes for my troubles. I show up to pick up the car, told by the manager they cannot do 5 oil changes, and will give me 2. After my displeasure was expressed this was quickly bumped to 3 just like that! Annoyed, i gave up and finalized the sale of my car. First oil change was covered, second was a fight to get for free, and was told the 3rd will definitely "be coming out of my pocket". Customer service here is brutal, strongly recommend dealing with another dealer.

Ray Davis

Excellent service girls at service are great.Very fast service would recommend going there

Denyse Glasbergen

My experience at Peterborough Hyundai was great. Ash was amazing in helping my situation where I could come to a resolution. The whole team there was amazing and Jacob was a great asset as well...The entire team there liked to have fun and made it more personal...so thanks again and see you soon with your TREAT!!!!!

Cathy Ruzzini

My husband was getting our car serviced recently and while waiting he went outside to look at the new Kona. Jacob was able to answer all his questions and my husband purchased the Kona right then. Jacob went above and beyond locating the vehicle quickly and in the colour we wanted. Without Jacob’s friendly and professional attitude my husband wouldn’t have purchased it. I have had a few questions recently and Jacob was friendly and patient when I dropped by. It was a great experience for my husband and myself.

Kira Small

Great Experience. I love my new Santa Fe!!!!!!

samedi bauble

Absolutely the best buying experience I have ever had. Mark, Jacob, Lexi & Hernan are the best. If you are even considering buying a Hyundai you need to give these folks the opportunity to be your dealer. You will not find better! best customer service ever! Thanks from Craig & Heather!

Sue K

Today was my first experience at this Hyundai location, I'm new to the area, and the service was outstanding. My car had not been rustproof treated at the other Hyundai dealership; where I bought the brand-new car and protection package, I paid for it and it was not done. I had no idea. I was shown a great deal of kindness and compassion today and I really needed that. Thanks to everyone and especially Alexis.

Jennifer Morrissey

Leslye was amazing! She went above and beyond to be sure we were happy with our vehicle purchase. Wouldn't hesitate to recommend!!

jay Day

Go to Clarington save yourself the time and hardache! Awful dealership very long wait times and poor service. Did very little to help with warranty and service issues. Because of this I will no longer buy Hyundai.

Tammy Shenanigans

This team is always polite, pro and motivated to help. What separates great from average is the way a customer is handled when a mistake happens. Mistakes do happen to all of us but it’s nice to have a dealer ship JUMP on it and make sure it’s dealt with to my satisfaction.

Crystal Prince

Thank you Jacob O'Brien for the wonderful service, so helpful and kind

Bill Graham

Just picked up my new 2020 Luxury Elantra Hyundai today. Dealt with Hernan and Jacob there. Got a great deal on a great car with excellent service. I would highly recommend Peterborough Hyundai when shopping for your next new car!

Elizabeth West

Recently traded in my Audi for 2021 Tucson. VERY HAPPY with Salesperson, Sales Manager and Financial Services Manager. Made me feel like I was important to them and I think I did well with the trade-in, etc. The Financial Services Manager was so knowledgeable and helpful. Much better service than I had at the Audi dealership. Will definitely go back for my next vehicle AND definitely recommend them! OH and I LOVE my Tucson!!!

Kevin Chard

Quick service on a recent recall

Natalie Corkery

Ryan Hakim greeted us with a positive attitude and helped us make a major decision. I would recommend him to help you purchase your next vehicle. All staff are fantastic come and get your auto here.

Paul Jeffery

Reached out to them in the SUMMER of 2020 asking for information on a vehicle and trade, say they'll get back to me. Never do get back to me. Late October reach out and ask if I'm still looking for a vehicle? What do you think?! Do your job the first time instead of adding me to an email list.

Debbie Lovquist

Service team was a pleasure to deal with. They were professional, knowledgeable and thorough in their assessment of my vehicle. Repairs were done quickly, and reasonably priced .... I have no hesitation in recommending them to family and friends.

Marie Blomfield

My purchase went extremely smoothly. The sales team was A+ in explaining everything about the car to me as well as to all the steps in purchasing a new vehicle. Sales Manager and General Manager came to Congratulate me personally. The Finance Manager was amazing at explaining warranty and protection packages. They made my experience at Hyundai exceptional. I would recommend Peterborough Hyundai to anyone in the market for a new vehicle!

Rebecca Ranger

They got me a new key for my car after an unfortunate event. Even tho they had to order it, it was quick and easy.

Matt Tremain

Took my car in on Monday and they told me that I needed a new cat and gaskets and said it would take a couple days to get the parts in so I thought oh 3 or 4 days at most right. it’s been a week and I asked for a courtesy car and there were 3 people in front of me on the list for one and I’m still waiting for a call saying they got the parts. and just to have a car so I can get to school and get home. Also when I called them to let them know that I was going to drop my car off I got sent to the sevice desk and I left a voicemail and I had to go in to talk to them. Take in mind my car is 2016 accent and it’s under 85000k and needs a new Cat and I bought this car a year and bit because it was suppose to be more reliable then my 2002 VW.

Lori Cliff

Want a treat? Go to Peterborough Hyundai for service and see how great you're treated and how friendly the staff are.

Paul Basciano

We just completed our first new car purchase.It was a very pleasant experience with no pressure to buy. Katherine our sales person was knowledgeable and very easy to talk to. Katherine explained all the charges so there was no surprise on the invoice at the end of the purchase.

Malinda Mounphosay

Poorly managed and horrible service. Brought a 2016 Accent in originally for a check engine light, they diagnosed the problem and ordered the parts which they said would take a few days; it took them a week and a half. The parts finally come in and it was fixed; went to go pick it up and drive about 1km before a ticking noise arises again, a ticking noise heard when the car went into limp mode originally because of the check engine light. Right away the car was brought back where they said the car would have to be brought in on Monday again to be fully checked and fixed. The dealership’s service was horrendous as the parts and service employees had a dead tone and clearly didn’t care about the situation (having to have no car for a week, didn’t even offer a courtesy car or fulfilled the wishes of getting one after the car had been in the shop for a week and a half). The customer service was not even decent, they had attitude and clearly weren’t welcoming to help besides telling us to send in paper work; paper work they should’ve already had as the car was bought from a Hyundai dealership. Unbelievable.

Robert Laite

Expensive

Stephen Gilbert

MY EXPERIENCE WITH PETERBOROUGH HYUNDAI WAS VERY GOOD I MUST SAY THEY LOOKED AFTER ME EXTREMELY WELL AND SOLVED ALL OF MY CONCERNS Thanks Stephen

Tracie

My husband and I went looking at the Elantra's and we were greeted almost immediately by Patrick, he wasn't pushy just said hello asked what we were looking for and let us look we went and got him when we wanted to test drive one...he was fantastic. Answered our questions and if he was unsure went and found out. We ended up buying the car we test drove and it was a great experience all round. I highly recommend going there.

Chris Flores

Great customer service. Jacob was very helpful expediting the process of me driving away in a brand new vehicle.

Taylor Leies

My family and myself have always bought from this dealership (we are up to 6 vehicles in total) but we have noticed ever since our regular sale rep has left that the service at Peterborough Hyundai is AWEFUL. Recently I had to have the short block changed in my vehicle and I must say that the whole process was the worst I have ever had, the people I spoke to about my vehicle were rude, no one seemed to have any idea of what was going on or time lines to when I could get my vehicle and it was made to seem that I was the inconveniencing their day when I called to get update. At this point I was already disappointed but when I received a call to get my vehicle appraised I figured I would give this dealer one last chance to show the customer service I remembered. I left knowing that I will NEVER be buying from here again and neither will anyone else from my family. The woman who showed me a vehicle was pushy, could not stop talking about when she worked at Audi and couldn’t wait for me to even leave the parking lot before she ran to the sales manager to express how she could not believe I wouldn’t buy a vehicle from her… Thank you Peterborough Hyundai for continually making your customers feel unappreciated and just another number to milk money from ????

Kylie Milligan

They are the nicest and friendliest dealership in town. The parts and service crew do an excellent job. Im completely satisfied with all the work they have done.

Andy King

I recently purchased a vehicle through Patrick and he was extremely helpful, he understood what I wanted and suggested what he thought would be best fit. I was extremely satisfied with the service provided and will definitely be back. If anyone is planning to buy, you should ask for Patrick, you will not be disappointed with the service he provides.

Kimsour Heng

The people work there they all so nice and friendly also they don't give you the pressure when you ask the questions to them. I so happy to be there and met them.

Denise Daniels

I bought a Kona here at Peterborough Hyundai. Its fun and practical. Everyone at the dealership made my experience top notch. I had never bought a brand new car and they made it memorable.

John Corso PRHC

Staff are friendly but when buying a car forgot to add bought items didn't tell me that they were unavailable for a month. Soured the whole experience.

Holly Fell

Hernan and his team at Peterborough Hyundai made my first car buying experience so stress-free and enjoyable! All the staff were quite knowledgeable and didn’t apply any pressure when making decisions. The team was also very accommodating to my needs as I was buying in Peterborough but live in London. They offered me a courtesy car free of charge to drive to London and got my car delivered to my door hassle free! Thank you for all your help and expertise! I couldn’t be happier with my 2020 Hyundai Tucson!

Erica Brier

My husband and I were looking to find a vehicle with a cheaper monthly payment then what we are paying now. After speaking with the sales woman my husband spoke with the financing manager and even though we have a current car loan he needed to do a credit check. We waited 3 days and had to call him back. After talking to him he stated that my husband wasn't approved for a loan, even though we currently have a car loan. The financing manager was told to put both of us on the loan and he didn't do so. He told my husband "I dont have time to deal with this, I will call you tomorrow". We never heard from him to get my information. We will never go back there and will tell others how unprofessional they are and what poor customer service they have. We both have experience working at car dealerships and this is by far the worst dealership in Peterborough.

Mark Bowles

Always good service

Anne Peters

Excellent service, Kathir was exceptional!

Ed Armstrong

The team at Peterborough Hyundai were great! Mark and Jacob set me up with an excellent used car that is in practically mint condition (even the owners manual is like new) and cost a bit less than my budget allowed. Alexis was great at sorting out the financing. I recommend trying them out, even for other brands of cars. I should mention that their pandemic protocols are also very good. This is a difficult time for person to person business, but in their clean and spacious showroom I believe it was a very safe environment for business during this unprecedented year of Covid. Thanks!

Jared Baker

Back in April walked in looking for a used car and walked out with a brand new Santa Fe. Gabe and Jacob were super helpful, and got me into an affordable option and Gabe went the extra mile to make sure I got what I wanted. I didn't feel pushed into anything, overall a great experience. However, trying to get a call returned 6 months later is like pulling teeth. I have called, emailed, and went through their online chat, and have yet to hear back for over a week now. Dear Hyundai, please remember your customers are still customers after driving away!

Tyler DeCarlo

Great service and Sales team Wes is the best!

April Roy

Good service, but it's BARELY in Peterborough. I feel sorry for the poor devil who has to drive their shuttle! They only have one, so if you need to be someplace fast, make other arrangements. The work is done well, but 'Peterborough' Hyundai is not what I consider "in town".

MrTjt55

Very friendly, helpful staff! Great cars aswell!!!

Donna Ruckstuhl

Fantastic costumer service, never had an appointment they took my car in no problem.

Nikki Ward

Jordan in sales and Katherine in finance were both absolutely awesome!! Jordan wasn't pushy at all and was very helpful to get me everything I needed!! He was really funny and personable! He went above and beyond by putting a bow on the car and getting a bunch of balloons because we were picking it up on my boyfriends birthday! Jordan even got in a photo with the car with me!! Katherine helped me through the whole financing process even though it took a little longer than most. I can't say enough good things about my car buying experience!!!

Kimberly Tremblay

My experience at Peterborough Hyundai was exceptional..Jordan the sales person and Alexis the finance manager were extremely knowledgeable honest and friendly.They help me find exactly what I was looking for at the best price possible. Jordan went completely out of his way to make sure I was able to pick up my new vehicle on a day I was available ???? I would recommend Peterborough Hyundai to anyone looking for a place to purchase there new vehicle Thank you sooo much I loveeee my new car

Stuart Macfie

Leslye was very helpful, knowledgeable, and organized. Everything went more smoothly than we could have dreamed!

The Yogic Programmer

Amazing and friendly Staff. Got to speak to Ry and a Manager Lexi. Both amazing people wanting to work with you to get you exactly what you are looking for.

Amanda Frost

All around great experience. Everyone was awesome. Looking for a new car go to Peterborough Hyundai.

Jane Matthews

I usually find shopping for a car to be an unpleasant experience. Was happily surprised to find this was not the case at Peterborough Hyundai. Jordan, the salesman, was very friendly and helpful in making our decision to purchase. The manager was straight forward and facilitated a quick and painless transaction. No pressure tactics used. While waiting for the paperwork to be completed I couldn’t help but notice how friendly and helpful the staff were with each other. This speaks very highly for how they run their business. Thank you for the positive shopping experience.

N. Reid

We needed a quick sale and had to travel 3 hours from outside of Peterborough to get one of these last models available in Ontario. The sales manager Mark was fantastic all around and made the whole transaction happen smoothly from afar. When we arrived to pick up the new vehicle, it took only minutes for the turnaround. Mark had made the documentation extremely easy for us and in a very friendly way. In the end, we have a fantastic new car and the experience could not have been more pleasant.

jessica armstrong

Ryan and the team he works wit went above and beyond to find something with in my means and they rocked it. I love my new vehicle! Thanks Ryan!!

Rhonda Kelly

I have a very positive visit..my advisor was Edward Clarke and he was extremely helpful and very professional...thank you Edward!!!

Alan Doran

Ryan Hakim has been very professional and so curtious to deal with.

Gord Welsh

Terrible after sales service.

Gary Fraser

I would just like to say i took my wife's Hyundai Tuscon today for a brake job the service was fast plus the people there was really nice to talk to thank you again see you soon

Shelley Email

Recently bought 2018 Tucson from Nancy and she was great.. She was easy to deal with and not pushy and thats what i expect when buying a vehicle.I have recomended her to my friends and family and will deal with her again. Finance is another story, very unorganized.

Janet Gregory

great dealership,jim Thompson HONEST SALESMAN HIGHLY RECOMMENED WEVE DEALT WITH HIM 15YRS FAMILY AND FRIENDS ALL HAVE FELT SAME WAY ,TRY HIM OUT ,YOU WONT REGRET IT

Jenalyn Atkinson

I found everything to my liking. Had a good experiences.

Lisa Stephens

I have used this dealer for the repairs and maintenance on my Santa Fe and was totally happy with the service department. A little expensive but I had confidence in the mechanics and and with Larry who was also really great and letting me know what needed to be done and why. The last time I had my car in I was given the second degree by the woman working the service department desk about why I was there and what I wanted done with my car - from technical/mechanical perspective. It was an unpleasant exchange and my confidence in my car issues being communicated to the mechanics was not high. My car is going back in there for service tomorrow. I'm hoping the experience will be better. If not I'll be looking for another mechanic.

emma holland

I would love to recommend Peterborough Hyundai to anyone looking for a smooth transaction and a beautiful vehicle. Patrick's knowledge was outstanding. He answered all of our questions, and made us feel very comfortable. For someone so young, he has a great understanding about different vehicles, motors and specs. Katherine went over and above to make sure all of our paperwork was completed so we could get our vehicle as quickly as possible. Both were so wonderful to work with. This is the third vehicle I have purchased from Peterborough Hyundai, and would not hesitate to continue to buy from them. P.S. the new Kona is amazing and I love it as a small compact cross over.

Jeremy Girard

Great experience with this group. They dealt with a high maintenance client who changed his mind between three vehicles, and helped me get the vehicle I wanted for a price I wanted. Hernan, Mark and Lexi were a pleasure to deal with, especially with going the extra mile to get me settled asap. I would highly recommend!

R

FRAUD ALERT! Got a new car here with a loan that they set up with the bank. I required a consignor for the loan do I was having my dad do it. The dealership however went and forged his signature on the contract without sending anything to him. When I called them to try and settle this without making it a legal matter they told me it was up to me to prove the signature was forged.

Colleen S

My experience with Hyundai was excellent. The staff were amazing & very helpful, knowledgeable & thorough. Special thanks to Jordon, Katherine Joy & the owner of Hyundai. Great experience dealing with them.

Kyle Stewart

Traded in my Elantra for a new Venue this weekend and had amazing service from the sales team, financial team, and management. Thank you for making this transition into a new vehicle a breeze to say the least. I believe we will be customers for life! Shout out to Shane!

deediolaochdha1

Had an appointment at 10am for an oil change. They informed it would be an hour and a half wait. Finally got the car at 3.15pm. Had to call 3 times to check the status. Each time we were promised a call back, which never came. Pathetic!!!!

Jaden Mifsud

I bought my first car here and Ryan was so kind and helpful, he and Alexis worked effortlessly to get me exactly what I wanted and more!! I love my new car so much and could not of been more pleased with the service! Thank you ????

Nicola Lyle

We had an excellent experience with the sales team at Peterborough Hyundai while purchasing our 2019 Santa Fe. Ryan was friendly and helpful at guiding us through the process, without pressuring us and Katherine was super organized with the financing process. We absolutely love our new Santa Fe, luxury SUV details, without the luxury SUV price, and it’s hard to beat 0% financing.

Kimberley Richards

We received excellent care from Jacob, Ash and Katherine. Thank you for the enjoyable experience. You all made buying a vehicle a easy and stress free.

Jennilee

We are really happy with our 2019 Elantra manual transmission. Our sales person, Marina Wilke, was awesome; incredibly friendly, helpful, and knowledgeable. We will definitely deal with her again in the future. Thanks Marina!!

Vince Steenburgh

Very helpful staff and friendly, always helpful

Anne Wilson

I have dealt with Peterborough Hyundai Service Dept recently for the first time. My vehicle was serviced, as requested in a prompt manner. Brian, the Service Manager was polite, efficient and attentive. The mechanic that I spoke to was knowlegeavke and helpful. My car was returned to me freshly washed. I will definitely return!! ????

Maria De Silver

I love the way Hyundai diligently worked with me to get the best value for my money based on my budget. It was a great experience.

Maynard Legacy

Nothing nice to say about this dealership... My fiance purchased a used 2011 sonata. The salesman promised to have it cleaned and have a broken heated seat switch we noticed fixed. Upon arrival to pick up the car we noticed the switch was not fixed and crayon and garbage still in the center console. The salesman promised again to set something up with a dealership closer to our home to have the switch fixed which never happened on his part. We ended up constantly having to contact him to try and get it taken care of and still didn't manage to get it taken care of. Worst part of the purchase wasn't the garbage or broken switch but the fact after 5 months of having this car, the engine went while my fiance was on the 407. After dealing with customer relations time and time again, we were informed that this dealership received the recall notice November 11th 2015 and we purchased the car November 28th. They refused to mention this information and sold us a faulty car and put my fiance's life at risk. Go to Bowmanville Hyundai if you want a good experience as the service lady Kim was the only positive experience we've had with Hyundai as she went above and beyond to try and help us. Ended up getting the heated seat fixed in Bowmanville and new engine installed in Bowmanville. Now we are dealing with Hyundai head office to try and get a $400 tow reimbursed which has been nothing but an issues. We did get a new engine installed, but this whole situation has been nothing but a big headache which you shouldn't have after 5 months of purchasing a car from a dealership. We will never buy a Hyundai again because of this dealership, but for those who do, avoid this dealership and try Bowmanville as they went above and beyond to help us even though we didn't purchase the car from them.

Paul Clarke

I recently bought a Sante Fa Sport. My salesman was Claudio. Right from the beginning he was very polite and informative. I told him I usually bought GM products but my mechanic told me Hyundai was one of the best cars on the market. When we settled on the car my wife and I wanted he explained all the details about the car. I met other staff and again they were all polite and informative. I would buy my next car from them again and highly recommend the dealership.

Dave Tedder

Fantastic Staff!

Shannon Mingo

I was in Peterborough for a wedding and decided to come to this dealership to try and find a 2018 Elentra as I have been car searching for months. I was greeted by the manager Wes who then passed us on to Patrick. Since there were no 2018's left, Patrick decided to show us a 2019 Elentra preferred. Patrick is a new employee but I am very impressed with how he was not pushy with his sales, he was knowledgeable about the vehicle, and was able to accommodate me with the price and financing price as I am a student. We took the car for a test drive and I fell in love with it. We were able to sit down and discuss the best payment option and the staff were very helpful. I got an amazing deal that I know I wouldn't have had anywhere else. Having this car 5-7 thousand dollars pricier for a lower trim package where I am from was ridiculous. Driving 2 1/2 hours to go to this dealership was 100% worth it. I love my new car and I highly recommend dealing with Peterborough Hyundai!

Deb Parker

Great service from great staff. Highly recommend this dealership. Just picked up my 2021 Tucson. Love it. Jacob was my sales person and was very helpful. Alexis in finances was awesome. Thanks for a great experience.

Ken Raymond

Worst customer service I have ever experienced. Do yourself a favour and drive the half hour to Lindsay.

Ed Paradis

Just picked up Hyundai Elantra. Dealt with Mark who I would highly recommend. The dealership has new ownership and it shows. They have won me back as a customer. I would highly recommend Peterborough Hyundai when shopping for your next vehicle.

Tab Olliffe

We have bought two vehicles from Kathir at Peterborough Hyundai and we couldn't be happier with the service we have received. Kathir not only was knowledgable about our vehicle he went above and beyond for us both times we have purchased our vehicles. He was able to help us even after our purchase when it came to updating our navigation system in our new vehicle as we were unsure of how to do it. When the time comes to buy another vehicle we will be going back to Peterborough Hyundai without a doubt!

Ryleigh Hickey

A great friendly staff! Jordan Northam was particularly helpful in assisting my fiancée and I while purchasing our new vehicle. Would highly recommend as he was efficient and knowledgeable! Thanks Jordan!

Dawn

We bought a car last week and dealt with Patrick. He was really great. He was knowledgeable, friendly, courteous and accessible when we needed to get a hold of him. Best of all, he wasn’t pushy like many car dealers can be. We felt very comfortable buying a car from him.

Erin Cain

I bought a 2015 Accent in Oct 2015, from the salesperson named Jim. Buying the car was great, but unfortunately the good times ended. Once I stopped dealing with Jim and had to deal with the financial person Tarin and the service department, the customer service stopped. I felt my concerns were dismissed and I was treated poorly. HOWEVER, I decided I needed a bigger car and really wanted the Tucson. I was sad to hear the Jim was no longer there, however I had AMAZING help from Peter who listened thoroughly to my wants/needs/priorities. The Ptbo dealership is under new management. The new GM Curtis greeted me and asked about my experience, what I liked, didn't like about the car. Brian, the financial person was educational and not pushy at all. He genuinely wanted what was best for me but made sure I knew my options and respected my red line. Prior to this experience I would recommend Hyundais but not Ptbo dealership however after this experience with the new, friendly, and professional staff, I give them 5 stars!!!

Grace Moore

I recently purchased a new Elantra from this dealership. This was my first ever car purchase. Jordan worked with me to help me find a car that was the perfect fit for me; he was really helpful in answering all my questions. I also worked with Alexis in financing-- she was also very helpful. The service was amazing, everyone was super friendly! I highly recommend Peterborough Hyundai! Thank you for the great first experience!

Michelle Cluett

Always a positive experience with the Service Department at Peterborough Hyundai!

Edward Ryan

I've been driving for 45yrs and have dealt with numerous dealerships. This is by far the absolure worst dealership I have ever dealt with. The inventory of preowned vehs is substandard. I was shown a 2016 Hyundai Elantra that was covered in dents and scratches.The car was filthy inside and out dog hairs and winter salt stains on tge floor and seats Another car was dirty and ran rough...VERY POOR QUALITY USED CARS. ALSO BE CAREFUL WHEN LEASING I WAS LIED TO ABOUT THE WALK AWAY LEASING TERMS. DO YOURSELF A FAVOUR AND DRIVE 1HR TO LINDSAY HYUNDAI...THEY ARE WITHOUT A DOUBT TOP NOTCH !!!!!!

Larry Collins

Very helpful

Charles Hartleitner

I have to admit being a Honda CR-V owner that I went into Peterborough Hyundai with low expectations but was very pleasantly surprised at how nice the 2016 Santa Fe Sport AWD was in comparison to the 2016 CR-V. I could not have had a better test drive and sales experience with Joe Doran. The new General Manager Karl was considerate of my time constraints and made everything go quick and easy. I can't wait to pick up my new 2016 Santa Fe: Thank You Peterborough Hyundai!

Robin Franke

Ryan Hakim made the purchase of a new car a very relaxed, easy experience. Very knowledgeable and friendly he was able to answer any questions that I had. I highly recommend him as a sales person

Lisa Wiley

Absolutely AMAZING customer service. First time dealing with them but certainly won't be the last. Rob in the service department went above and beyond to get my car fixed. Would recommend this dealership 100%. If I could give more then a five star rating, I would. One very happy customer.

Xylophone Scruffles

Litteraly the most unorganized dealership I've ever seen. Worst service you could ever imagine. The current service manager, Dan Kent, is one of the dumbest and most clueless people you'll ever talk to. Nobody should ever waste a second of there time at this place. Also don't be fooled by the positive reviews. They tell all of there staff to come on here and try to up the ratings.

Adam Hutchinson

Awesome place.

Collin Hockaday

Bought my first car from Jordan! Thanks Peterborough Hyundai for a great first experience!

Isaac Gillam

Hyundai service department has worked on my vehicle quite a few times now, and has been nothing but extremely informative and honest with the repairs I have needed. Would definitely recommend Hyundai and their service department, extremely reliable and polite. Great work!

April Chislett

We had a great experience with PTBO Hyundai back in December 2019. Jacob was quick to give us available options on the lot with short notice after our car broke down. He was very friendly and efficient.. would definitely recommend!! We just dealt with Jacob again via phone to arrange service for the vehicle and he was very personable remembering details about the encounter back in December. We will definitely be looking to deal with Jacob again if we need to purchase another vehicle.

Havelock778

Great customer service experience!

Dmcr Dmcr

Recently purchased a Kona from Patrick at Peterborough Hyundai. He was very helpful and easy to deal with, as were the sales manager Katherine and the GM Wes. I didn't feel pressured, and felt I was dealt with honestly and fairly. Thank you all for the great sales service.