Reviews of Kawartha Chrysler Dodge Jeep Ram Fiat (Car Concessionaire)

jocelyn hofstede

Amazing staff. Helgi was great to work with as was feri. After having problems with my old car Helgi and Feri went above and beyond to put me in a new vehicle that worked for me. Super attentive supporting staff and president very friendly and make you feel comfortable. They will sit with you and explain everything throughly and ensure that you leave happy . And I know if anything goes wrong I can call and have my questions and problems answered and solved immediately. I would send anyone I know to them as my first choice. And will continue to go back in the future. Jocelyn.

Ashley Larocque

Just bought my new 2021 Ram from Adam here in Peterborough. Adam and Claire made my experience buying this truck easy and fast! Definitely recommend to anyone looking to buy a vehicle, go see Adam!

Saundra

Helgi lied to us to get the sale.. he had us test drive a completely different van then the one we got.. when we went to pick up the new van and seen it wasn't what we thought it'd be we were ready to walk away.. he seen the sale slipping away so he promised us that if we take the van he would get us a new console for the front inbetween the front seats.. he asked us to trust him and take his word for it. I stupidly did.. he told us he would have it for us in a few weeks even if he had to buy us one from pocket and it would be no charge to us. A few months go by and no word from helgi. We went to see what was going on with it and he said he's been calling the wreakers to see if they had one.. finally after 4 or so months of waiting and hearing nothing we went to speak to the manager about it.. the manager told us it was our own fault and all we could do is trade in our vehicle if wanted the console.. we feel scammed and let down.. he seemed like a very nice honest person but it turned out he was just a smooth talker who would say anything to make a sale.. very disappointed at how it turned out for us. Kinda took away the joy of getting a new van and put a bad taste in our mouth for this dealership

James Munro

Honestly, they will do what they can to help you into a vehicle

Doug Read

Just bought a new 2019 RAM. It is beautiful. Rob was my salesman, and he is exceptional. I changed from financing to lease, and Rob helped me through the change over. The learning curve is quite steep on the new RAM, but Rob is continuing to offer help when I get stuck with something I can't make work. I need to give a shout out to Ian in service, as well. He has been very supportive of my issues with the learning curve. Thanks to a great team!!! DR

Deanna szajewski

The financial department is extremely amazing. Understands the importance of families owning a vehicle. More then willing to go the distance and beyond

Joerg W

Well i been there 2 times now very happy with what I got.Special thanks to Sandra and Loren's and Russel.buy the brand new 2019 Ram 1500 Classic.

Richard Maloney

Anita takes proper care of you and goes the extra mile to make sure you get the care and product you want. For a 2014 Journey and it's a sweet ride and perfect for my needs personal and work. Anita went the mega extra mile to help me and so did Sandra in their finance deptartment. ❤????????

JohnOO7 EH

Outstanding service I was quickly greeted they even held the door for me they directed me to where I needed to go and they were very efficient and very polite and respectful

Ian Gentile

Stalon and the team went above and beyond to make the buying experience a great one

Norm Hogan

Awesome sales and finance staff. Pleasure to do business with. Totally safe environment with masks and plexi dividers.

Benjamin Aulbrook

Kawartha Chrysler and the Finance Manager, Sandra - couldn't be more impressed helping me get my foot in the door and driving away with a new car. If you are looking too rebuild credit, Give Sandra a call! They have been very insightful and helpful through the whole process. Will be doing business with them again.

Bob Heale

Twice I have wasted a 40 minute drive to dealership after making a deal by email. Once to find out that they want far more money than the price agreed upon, and clearly verified, in an email

Geoff Pilgrim

Fast n friendly service

sam barnes

Helgi helped me make my first purchase! It was so easy/painless and he helped me get exactly what I wanted in a vehicle. I highly recommend seeing Helgi for any future purchases you may have he is awesome! I will definitely continue to buy from Chrysler as long as he is my salesman!

Matthew Flagler

From start to finish, this dealership does not care about its customers. I have spent almost $7,000 in non-warranty covered, unexpected vehicle repairs on a 5-year old truck in the past 6 months. All but $2,700 of those repairs were undertaken by Kawartha Dodge. In this most recent round, the check engine light came on and a warning that the truck would not restart in 160 km's. I took it into the dealer for repair. A $12 injector flange for the DEF System cost me $325 with labour. I got it back on a Friday morning. By Friday afternoon, the check engine light was back on, and by Monday morning, the warning that the truck will not restart in 160 km was back on. I emailed the dealership through their website in the morning. I got an email back from a Kevin, asking if the vehicle was still driveable. I replied saying that it was and that I was bringing it in after work, around 5 pm and asking a question of him. I did not receive a reply from Kevin. I took it into the dealership. The assistant service manager, Katy was there and despite making eye contact with me coming through the doors, acted like she didn't even know me. They ran a diagnostic and while they suspected it was an electrical issue this time, wanted to do another 3 hours in diagnostic (at $450) to verify their suspicions. I requested to speak to the general manager. A few hours later, I received an email from the service manager, Ed, accusing me of accusing them of spending time and money needlessly and dressing me down, but commenting that they might be willing to figure something out if I agreed to spend the $450 and allowing them to do the additional 3 hour diagnostic. I replied, reiterating my concerns, I closed by asking to speak to the general manager and requesting that I hear back from someone ASAP. I got a call back from the service department late day on that Wednesday, asking if I'd made any decisions on whether to go ahead with the repairs. I said that I was waiting to hear back from either the service manager or general manager, to which she replied that Ed had emailed me. I said that that was true, he had emailed, and I'd replied but never heard back from him. Her comment was "oh. Well he's been working on another customers truck all afternoon.". I asked her to have him contact me. I did not hear from Ed for 5 days, and again he was confrontational in his tone, suggesting that I should read my emails more carefully as he clearly stated that he might be able to help me, but not unless I spent the $450. He claimed to have called me but that I didn't answer my phone. I have no calls in the log nor voicemail from Ed to support that. At that point, I went online and found out who the owner was, a Ferydoon Zand, and emailed him. He replied quickly and said he'd be willing to listen to my concerns if I wanted to come in and see him. This was about 11 am on the Monday. I replied immediately and said I could come in anytime, just let me know when would be good. I heard nothing back. At 3:30 pm, I decided it might be best if I just went in and picked up my truck and take it somewhere else. I did so, and upon arriving back home around 4:30 pm, received an email back from Ferrydoon saying that he had been very busy all day and was not able to reply earlier and stated I could come in to see him around 6:30 pm. I indicated that I had already come to pick my truck up and his only response was, "sorry I missed you, Thanks, Ferrydoon". Nothing more, nothing less. He didn't ask if he could still be of any assistance or if things were resolved to my satisfaction, just four words. This is the owner of the company! Obviously, Kawartha Dodge in Peterborough feels that the best approach is to take a customer for all they are worth and then ignore them when they speak up and hope they just go away. It reminds me of a rock song from the 90's: "don't go away mad, just go away". So my advice to you is, "stay away!". I've read many of the poor reviews here, but wish I'd had before I took my vehicle in to them.

sylvie larin

I was so impressed with the service from Sandra and helgi they are truly amazing. I would highly recommend them both not only for the customer experience but for how much they worked at getting me into the vehicle I own now.. If your looking for friendly and knowledgeable service ilook for these two. Thank you

Garret Thomson

Good experience. I went in knowing which vehicle in their used inventory I wanted to look at. Tom was accommodating, even took the time let me test drive a different spec'd vehicle for comparison. The sales pressure was relatively gentle and the process of purchasing the car once I'd decided was smooth and almost surprise free. My only gripe was that I wasn't aware I couldn't take the car the day I paid for it (had to go through their garage for safety sign-off so I got it the next day) which I wish they'd told me before I made the trip out. Other than that, about as good an experience as I could expect and Tom is a genuinely friendly guy who was helpful throughout the process.

Mary Heenan

Everyone in the service dept is easy to deal with, whether scheduling an oil change or dealing with a warranty part.

Shane Braun

Speak to Tom.

Ashley Stahurski

Just purchased my second vehicle from Natalie and I will definitely be returning in the future! Natalie is phenomenal at her job, and she ensures that I understood the entire process. She was very informative and always went above and beyond for me. 10/10 would highly recommend!

Nick Bain

Friendly and professional sales and service staff.

Roger Davidson

Great team and wonderful service. An exceptional dealership with outstanding management.

L R

I recommend anyone in the Peterborough and surrounding area to purchase a vehicle at Kawartha Chrysler. I went into the dealership feeling very defeated after hearing the value of my current vehicle was so low, but Helgi, Gary and the whole team were all there to walk me through the process and explain the pro's and con's of all my options. They went out of their way to locate the exact kind of vehicle I wanted, and in my price range. They worked extremely hard to get me what I wanted, and I can not express how grateful I am to the whole team for supporting me through the process. I am a young professional who is just starting out in my career, and everyone there understood that I had a budget, and worked with me to get me into my dream car. I know from past experiences that making a large purchase like a car can be extremely nerve racking, but at Kawartha Chrysler they truly are just looking to get you into what you can afford and what will work for your current situation. Helgi, Gary, thank you, from the bottom of my heart. I will see you guys when I need my next Jeep Wrangler Sport! All the best :)

Paul Johnston

Had the obscure part I was looking for and helped with showing how I can save money to self-install!

Evelyne derKinderen

I love my Fiat and the service was above and beyond. I have always had my calls returned and without them, I wouldn't drive a brand new Car.

Tom Beale

They say there is nothing wrong with the car after you pay $90.00 for them to test it. The next time time you take it in they want an other $90.00 to test it again for the same problem. They keep doing this till the warranty runs out. Or they lose the paper work so customer has to pay. I just paid $3000.00 for a repair because of this.

Peterborough Landscape Supply and Marquis Hot Tubs

This is the best dealer in Peterborough. They have always been there for our business and have given us the best prices. I highly recommend them to everyone. You will be glad you shopped there. Chris is the most amazing service technician around. Thanks for your great service. John Peterborough Landscape Supply

Snow Brigade

Great dealership, everyone is incredibly nice and helpful as well as being very knowledgeable about all the cars they have for sale

Dan Lavigne

Found the problem immediately, unlike the previous dealership. Did the work right away. I have to take vehicle back to my daughter as only had it to take to KC as I knew they would know what's wrong. Thanks Katy for your help.

Matthew Blackwood

My wife and I went to Kawartha Chrysler in November of 2017 and had the pleasure of being assisted by Phil Williams in the purchase of a new vehicle. He was very attentive to our needs, asking all the right questions to help us in choosing the right vehicle for our family of 6. We enjoyed a very pleasant buying experience from beginning to driving away!

billie-jean pedias

Huge thanks to Stalon who helped me make my first big purchase, as well as Lawrence and the team who went above and beyond to make this happen!! I highly recommend Stalon & Kawartha Dodge if you're looking for your new car! Thanks again guys!!

Becci Palneau

About a month ago I was in to get an oil change on my Jeep, of course talking to the salesman always looking for something better, something new. When the service lady came out to give me lovely news that I also needed a break job! Helgi the salesman I was talking with decided he would go make sure ..... well I did need breaks but thanks Helgi for going to make sure I needed to spend another $900 .excellent service bought my Jeep from Helgi and will do it again!

jennifer breckenridge

Purchased 3 vehicles there so far. We will keep going back. Craig is great to work with.

Melodie Messina

Always have a wonderful experience here. Will definitely return for future vehicles, going to miss Al though, happy retirement!

Brian Peacock

Great service quality vehicle

Amanda & Eric Foxall

Our experience with kawartha Chrysler was very good and the service was extremely impressive. We were very sceptical because of experiences with a smaller local dealer. Sandra Taylor and Craig Brown were beyond amazing with sandra working very hard to get Amanda everything she needed and wanted and Craig for entertaining our 2yr son long enough to finish the deal, he did such a good job with Grayson that by the end of our visit, Grayson was telling him to come home with us. All and all just an absolutely amazing experience and recommend you start with Kawartha Chrysler before all others. Thank you so much Kawartha Chrysler, Sandra & Craig.

Jane Morin

The transmission on our Journey went with on 41000k on it and the team at Kawartha got us a brand new one and fixed a recall! They also had it all done before the original date they thought it would be. Thanks Kawartha Chrysler Dodge Jeep Ram Fiat!

Aaron Hogan

Dealer shop rates are expensive. I've had lots of work done in my Jeeps there but I'm a Nissan guy now so won't likely be going back.

HighWater Garage

Terrible customer service. I stood at the parts counter for more than 5 minutes surrounded by 20+ employees before anyone asked if I needed something, as if I was standing there for fun. And when I was finally helped, I actually had to give the guy the part number so he could find what I needed. I bought transmission fluid here for $30/qt. only to find out that it's $9/qt. at Peterborough Chrysler for the exact same thing. The customer service is also MUCH better at Peterborough Chrysler.

Kimberly Myslicki

I can not express how much the service team helped me at this dealership. I had a beyond scary and frustrating car failure (brand new Jeep not bought here) just outside of Peterborough on my way home to Toronto. My vehicle was towed to Kawartha Chrysler and they went above and beyond to help me get my car back as fast as possible ( I live in Toronto). They did everything to ensure that the quality of the repair was up to the highest standards. Ian and Julie were phenomenal at keeping me informed with the progress through the repairs and were beyond compassionate in a very frustrating situation for me. I am exceptionally grateful for their service.

Tracy

The service department treats us well. Very honest.

Susan Castle

DO NOT TRUST THIS DEALER. . I picked out a car, agreed with both the Salesman and his manager on the price and the value of my trade. I asked hime to write up the paper work and that I would return on Friday to complete the purchase. On Friday morning the salesman called and said they have sold the car to someone else. In Legal terms we had " offer and acceptance" had they wanted a deposit I would have agreed , but the subject never was raised. I believe that this Dealership cannot be trusted and are unethical. I would avoid any dealings with them.

Trailer Parts Canada

Would never purchase a vehicle from here again

Georgia Stephenson

WOW!! I've never walked into such a friendly dealership before! First time going there, and they went above and beyond to make sure I got everything I needed and all my questions were answered before I went on my way. There's certainly closer places to get my car serviced, but because of this experience I will be going out of my way to have my Fiat serviced at this location! Your staff are absolutely incredible.

Liz Fairs

Hubby went window shopping and walked out with a beautiful new Ram. Peter was very informative and helpful and patient. Everyone at Kawartha Chrysler was so friendly and helpful. We will always come back here for our vehicles now! Would most definitely recommend buying here. Check it out yourself! You won’t be disappointed.

Nick Hallett

The service is amazing.... come here for you next car or repair.

Kinsella Kustoms

Highly recommend Kawartha Chrysler!!! Great service and awesome people to deal with. I will definatly be going back in the future. So happy with our vehicles. Thanks sandra and tom.

Sydney C

The one guy was pretty greasy but I guess that's sales men for you

Ron Booth

Great service from the parts department always helpful and friendly they make you feel like family members the good ones lol

Brendan Sloan

I had a great experience here. Stalon was the sales consultant that I worked with and he was very professional and willing to answer my questions. Stalon helped suggest a reliable vehicle that fit my needs and he always answers any questions that I have! Would highly recommend!

Alan Bartholomew

I went on a Sunday so I can't comment on anything but what I saw in the parking lot but they have a good selection of cars ,New and used. Would like to see clear prices on all the vehicles but only 80% had information visible.

Jeff Suddes

Excellent service and amazing staff

Jared Millar

If I could give 10 stars I would!!!! If you are in the Peterborough market for a new vehicle I highly suggest you check them out. We recently bought a 2020 Ram Sport and I'm thrilled with the entire process from start to finish. Big shout out to Stalon Lambert who was super helpful, knowlegable and a genuine person to deal with. I'd highly recommend any search starting with him, you won't be dissapointed! Cheers.

Stephen Mendes

Drove 3 hours to pick out my truck! Was nothing but a pleasure to do business with Jay and Sandra. Hope to deal with them in the future.

Bruce Waldron

Picked up new truck last night, Al and Craig are a great team to deal with. Purchased through Al, great guy, Craig gave tour of truck, very knowledgeable and very customer orientated. I know where I will be going to buy my next vehicle.

Craig Jones

Great friendly service

Andrew Snead

Always a long wait

Richard MacKinnon

Peter was great and knowledgeable...couldn't have asked for a better vehicle.

A D

Parts department deserves a 5+ star! But unfortunately the greeting process was extremely uncomfortable... I understand in the new world we live in there’s “contact tracing” paper work that needs to be filled out. Totally understandable but the guy working the front end table screening people felt like more of a sales tactic then actually covid screening. The gentleman doing so asked for proof of my drivers license upon walking in which was extremely inappropriate and unnecessary especially considering I’m going in to buy parts... not sure how this is even legal but I refused to show him my license and continued to walk in and was greeted by parts which made the experience better as they had exactly what I needed and did it well. Management definitely needs to look into that protocol.

Joanne Witten

Rob and Sandra were amazing!! Extremely helpful in answering our questions and we appreciated honest answers. I would definitely recommend this dealership and look forward to future endeavors.

James Thompson

This is a classic case of not getting the details worked out in the fine print before purchasing. I purchased a used car from Kawartha Chrysler. Before the purchase, I pointed out issues and was told they would be looked into. The dealership never followed through. I got the run around after the sale and then I started filing complaints. I then received a Registered Letter from the dealership, stating there was a pre-purchase non-accommodation verbal agreement between us, which is NOT TRUE. It doesn’t make sense – why give me the run-around after the sale, and then follow up with a letter saying they wouldn’t be fixed in the first place? I think the Letter is an attempt to stop me from filing complaints, and yet here I am. I’m not looking for any compensation for this matter – I just want to get the word out. Please heed my advice - "Get It In Writing!" Or better yet – go to another dealership. I would have paid for the repairs, but instead I got the run-around. Thank goodness there is another Chrysler dealership in town that quickly fixed my car. I will not be going back to Kawartha Chrysler for any reason.

Dave Peckham

Salesman Jason McCarthy is top notch. Will buy my next vehicle from him. That's the good news the bad news is I've waited 2 and a half hours for an oil change

Majed Abunayyan

Double check on everything and ask for what you need because they won't even tell you that you get free wash. Don't expect something from them. Also, sales are meh. But, big shout out to Paul in service he's the best of the best in customer service at most dealerships in Peterborough.

Mark Biddle

I was there on a Sunday when no staff was working. This is a large lot with a great inventory on it, I was there to look at the Jeeps but I also so looked at all the makes and models they have. I peered through the Windows and the showroom looks well organized and clean. I have not had any interaction with the staff yet right, I am just looking. When I decide to buy, depending upon my interactions with their staff this rating could go up.

Kate McEwen

I wish there was a 10 star option! We purchased our 3rd vehicle from this dealership this week and this process was even more fantastic than the previous two! We worked with Sandra again for our financing and I have to say she is a car loan genie! She goes above and beyond for you and makes you feel like family, she got us into all three of our cars without ever breaking the bank! She takes care of everything and works quickly and always comes back with good news! Absolutely adore her, you guys hit the jackpot by having her on your team! Craig also worked along side her with our recent purchase. He was an amazing sales rep. He went over all the logistics of the vehicle, took the time to listen to all our questions and never once made us feel rushed. He went the extra mile to make sure we drove off the lot 110% satisfied. Between him and Sandra they are a total dream team! We will be back in the future for all of our car deals/needs! Thanks again for another amazing experience and for getting us into our dream car! Kate&Pat Nelson.

toad_grows420

The experience at Kawarth Chrysler was incredible. Sandra got us into a car within 3 days of first meeting with her. No pressure tactics. Just friendly honest help.

Dave King

Nancy was great to deal with, helping us look at a 2018 Escape here. We didn't end up making a deal yet...but still great service

Cherie Elliott

Fast service! Service department was accommodating and fit me in last minute.

Derek Alex

First time I've visited. Bought parts, the staff are super nice and very knowledgeable.

Gabe Forsyth

I worked with Sandra Taylor. She was very professional from start to finish. Quick but accurate and best of all a very long soul. 10/10 would recommend!

Ryan Wakelim

Great service and great selection. Friendly and hard working staff.

niki Trotter

Never bought a vehicle here lol

Wesley Sunstrum

Excellent customer service all around! You’ve got a customer for life!

Jenn Anderson

Sales guy was helpful and professional. Was a pleasureable experience.

John And Bijanca Goldrich

Dave from parts is definitely the person to speak to. For parts and for information regarding the details of your vehicle. He goes above and beyond any effort others have made to help us. We are do it yourselfers and appreciate the diagrams and reserve has done for our vheicle

Wayne Davey

Was in to drop truck off for Monday appointment, they called and said got in Saturday news was better than I was expecting, everything goes right Monday should have truck back, service was good so far

Devon Witheridge

Best place to purchase a vehicle. The dealership stands behind everything they sell and follow up to make sure your satisfied. Staff go above and beyond to ensure customers are comfortable. Best dealership i have ever dealt with, we will be going back for next vehicle for sure.

Martin Verkruisen

They want a lot of money for nothing.

April Phillip

I went in here embarrassed with my credit score, but walked out with a brand new truck thanks to Sandra and her team. Amazing, hard working employees who we thank very much! Highly reccomend

garrett s

They will lie to your face to sell a car I suggest Mitsubishi next door 10 year warranty

Sarah Waines

Efficient and friendly

Akashia Danielle

I'm writing this on behalf on my mother. "I was inquiring for a vehicle at different dealers in Peterborough when I went to Kawartha Chrysler Dodge. Adam came to greet me and was very helpful and informative. So when it was time for me to purchase a vehicle, I called him and told him what I was looking for. He told me about what he had and a couple days later I had a new vehicle. Claire was also helpful when it came down to the financial aspect of purchasing. I would recommend Kawartha Chrysler to anyone looking to buy a new vehicle. Thank you again for all your help!"

Brayden Robitaille

Awesome experience by Stalon. Got me in too an amazing car and I love it. Very nice and easy to deal with. Would highly recommend his service to anyone

Emily Dickinson

I recently bought my first vehicle from Al Doucette. I have been to a couple other dealerships and left those places feeling discouraged and unhappy with my service and the condescending salesmen. As soon as I walked into the doors at Kawartha Chrysler Jeep Dodge, I immediately felt welcomed. They don't work off commission which I think made the experience all the more comfortable, not once did I feel pressured! The coffee and donuts helped too. :D I drove a smart car prior, and the team did everything they could to get me the highest trade in deal possible. And they did! Al played the total "Dad" role which was awesome, he wanted to make sure that I found a vehicle that included the most important features to me, but also something I could comfortably afford on my budget. Another gentleman took me on the test drive, Craig, and he took me on the highway and also some back dirt roads with some not-so-great conditions to show me how well the Jeep handles them. I was very impressed!! Him and Al both made sure I knew all the features of my new Jeep and again made it their mission to instill confidence in myself and my first big purchase. When it came to the financing portion, Claire was very helpful. She knows all the ins and outs and she worked to get me the best financing rate possible. Warranty was encouraged, however I still felt no pressure to buy the extended warranty. The "big boss" came out on the day that I picked up my Jeep to congratulate me and thank me for my business. Also mentioned that the balloons were his idea! What a nice touch. Overall, I had an amazing experience and I would recommend Kawartha Chrysler Dodge Jeep to anyone looking to buy a car.. in fact, I already have! They have a referral program. :D I still haven't stopped smiling, thank you so much to everyone there, especially to Al!

Jacob Currier

Just went in for engine and cabin air filter replacements and install Really impressed with the customer service Also ordered door panel replacement for my car they were able to track one down for 400 plus tax Im very impressed Keep up the great work! Jaocb 2017 Charger RT

Emily Dugas

Super happy with the service provided today. Rusty was in contact with me through everything and very helpful and honest. Very much felt like my safety was there #1 concern and they genuinely care about their customers.

The HockeyGods

Had an appointment at 1 for a simple recall inspection. Sat there until 2, nobody knew I was there waiting. Asked if they had a shuttle service. They claimed they did not. What dealership doesn't have one? Took truck, went home. Update-Owner responds with "sorry we don't have a shuttle due to Covid". Other shops offer it???? and totally ignored the fact that I shouldn't need a shuttle for an appointment of a 10 minute recall inspection. Put truck on hoist, look at part. Yes, needs replacing. Drive out.

robert McKnight

Stallone was a pleasure to work with, very easy, no hassle, no upswlling. I got exactly what I wanted.

angelaa may

Peter was a very professional and courteous sales person. He was very knowledgeable about the products and answered all of my questions. He was very happy, pleasant and cheerful and also the other staff at the dealership treated us very well. Highly recommend Kawartha Chrysler.

Arjun Rajeev Warrior

Seems like a decent place. I had just gone for an enquiry for future servicing.

Andy Hutchison

Truly a painless experience. We met a wonderful sales person Natalie who had really done her homework on the car we purchased. We would also give a shout out to the business manager Gary who made the completion of the sale go smoothly. Andy and Sandy

Steve Barnes

I would like to give a big thanks out to Stacy in service for all her help and going the extra mile to get my car fixed. Plus a big thank you to Ed service manager for all of help and advice. Stacy has a big smile all day long, even if day isn't great. People in this business are very special to deal with the public on the phones with mechanics taking service in. So as a customer if you're having a bad day do not take it out on the service department these people are only doing their jobs to the fullest. Great work service department Steve Barnes

Scott Warnica

I would like to thank Sandra Taylor for everything that she has done for me yes i know it was a long process and when I'm ready for a new vehicle again i will come back to kawartha Dodge. Plus I will recommend people to come and see Sandra for when they are looking for a new Vehicle.

Vladimir Ladygin

Awesome service, friendly sales, management and finance people. They did not force me to buy. I had the best price and product on the market. I would definitely recommend this dealership for my friends

Kevin M

Enjoy the friendly staff during these difficult times.

Tom Cummings

In 2018 I purchased a van here. I wasn't sure if I could even get the financing I needed to get the van. Introduce Sandra into the mix and a little wiggling later she had me into a Van that met my families needs for a price that wasn't an issue. Sandra also took a few minutes to show me some things and offer some advice on how to make this process better next time. Fast forward to July 2021 and my wife and I are ready for a 2nd vehicle. After some research I turned to Sandra again. BEST DECISION EVER. Not only did she get me into the vehicle I had my eye on she had me in it for the right price and term I was looking for......none of this would have happened had she not taken some extra time to teach me a few things about how credit works and how I can repair some damage to it from my youth. As long as Sandra is at Kawartha Chrysler they have customers for life with my family.

Alistair B

I bought my car from this dealership in 2014. A year later my push button start stopped functioning. I went in to seek help and was met by the most standoffish and unhelpful group of people i have ever had the displeasure of communicating with. After demanding that they look into it, a service tech came out to my car with a screwdriver and popped the starter button out and plopped in my hand saying it was all he could do. After that even i had realized that i had given them my extra key to make sure the fobs were not the issue. After contacting them to get the fob back they informed my that they had lost it. Upon asking when it would he replaced they told me they wouldnt be replacing it. They flat out lost my property and wouldn't replace it! Stay away. Terrible dealership. Tl:dr: lazy techs, horrible service staff and unwilling to replace what they lost.

Nafez Nader

AMAZING SERVICE!

Justin Stark (Starky)

Polite, personable, and efficient.

Kelleigh Clark

Rob went above and beyond for our family from the minute we walked through the door. He has exceptional customer service, listens intently to what you are actually looking for and what your budget is, he was very honest and straightforward (didn't try to push us with unnecessary extras or upgrades we didn't need or couldn't afford) and ensured all of your questions are answered from start to finish. We would highly recommend Rob to anyone looking at buying a vehicle from KC and will be sure to send our friends and family to him without hesitation! Thank you, Rob, for everything!

R White

I DO NOT RECOMMEND getting a vehicle here. Purchase something literally anywhere else. When we put in the order for our vehicle, they got the colour wrong. They brought us in, we did all the paperwork, and they put our plates on for us while we did that. We walked out to get into the vehicle and couldn't believe that they had messed up the colour. It's a big difference, so we went back in and told them. Craig (salesman) initially tried to tell us that WE were wrong! I insisted that we had asked for the gun metal grey (not the one called Bullet that they had brought in), and he had to look through several papers to find our original order to confirm that it WAS him who had gotten it wrong from the very beginning. Our order said the grey we wanted, but his first papers to get a vehicle transferred from another lot said the colour we did NOT want. He did not apologize. I asked what was going to be done it if we could get the correct colour. We sat for a long time with someone (not sure who) who was able to make some compensations for us, but they really made us feel as though we would not be able to get the vehicle we actually wanted and that we would have to take this one that they brought in. It was incredibly frustrating. In addition to this, the service we receive when we go back to get our "life time free oil changes" is not great. We are never met with friendly faces - only grumpy, tired, frustrated ones. The wait is always exorbitant, even to get simple things done, and in order to get the "free" oil changes, they want you to spend $300-400 every couple months to do whatever else there is in the book before they'll do the "free" oil change. It's nuts.

rebecca delaney

Thank you to Sandra in the finance department, she was an amazing help and found my family a great vehicle.

A Ulysses

Dealt with Dustin, Craig and Doug. Didn't end up buying from them due to shortage in supply but we had a great experience overall. Would definitely use them in the future and you should too!!!

James Deagle

Bunch of nice poeple

Megan Moore

Peter was an absolute pleasure to deal with and delivered outstanding customer service. He made sure all of our needs/wants were met and we would recommend him to anyone.

Matthew Brown

Friendly Staff very curtious.

the dwightway

I had a great buying experience for a jeep Cherokee thanks to Stallone at Kawartha Chrysler. I got a great deal and they spent the time to walk me through all the details. A great experience, If definitely recommend paying them a visit if you're in the market for a new or used vehicle!

LeeAnn Lallone

Great service they really take care of you here I purchased my last vehicle from Jason here and have never regretted it for a moment. From the sales team to the service center I've had nothing but pleasurable experiences. I will be getting my next vehicle from them as well in the future

BANCROFT BASSIN’

Stalon and Gary were awesome. Got the truck I wanted, all the options I wanted without the pressure. They were there every step of the process and walked me through everything professionally and ethically. So glad with my purchase and will be taking all my Mopar vehicles here for service now.

Brian Duff

Worked with Sandra Taylor. She was very helpful and knowledgeable. Went above and beyond to our new van ready early. Will definitely work with Kawartha Chrysler again.

THE 18th STRATAGEM

Went for service, had really bad experience, they don’t even know what they are doing, even took a $60 in the name of diagnostics. They don’t have any answers for my doubts, just saying to look into the manual. If I can get every answers from the manual, why do you run a service centre. No use. Just waste of time and money. Wouldn’t recommend. I saw your reply for the review, I am editing the this review as I’m not able to reply for your review. I am not confused or anything, it’s the dealership that’s on Landsdown opposite to Mary Browns.

Eric Holmes

If there was 6 stars you would get them Jason McCarthy.. Thks for your expertise once again.. Econ Home Contracting can serve the public even better now

Beth Koula

Just bought a new van from Craig. Super helpful in finding what we wanted.

Green Dragon

They actually listen to what you have to say. Found the perfect vehicle for us. Very pleasant and a joy to talk to. Shout out to Helgi.

demara leavitt

Very friendly service. Got me into the vehicle I wanted. Loved the sales team they were amazing. Thank you to Kawartha Chrysler for my new ride.

J K

Great salesman that will make sure u leave happy (ask for Jason imo). Service center is quick and efficent, always looking for maintaining your vehicle to the best standard.

savage69000

Absolutely terrible experience. I'll never take my Chrysler to these guys for service ever again. They stole premium lifetime warranty suspension parts from my car and replaced them with them oem parts. I was quoted for upper ball joints, which were never replaced but instead the mechanic had taken my lower control arms off and replaced them instead. I specifically had asked for only the upper ball joints to be done because of the life time warranty aftermarket parts installed previously. The next day when I went to a reputable shop for an alignment, who notified me that the previous work done by Kawartha Chrysler was not what I had asked to be done. I confronted the service manager about it and he was immediately confrontational and rude..... I also had ordered a set of replacement Napa tension Struts 2 days before taking my car to Kawartha, when I went to get those parts from Napa the same day I had taken my car to Kawartha Chrysler the parts I had ordered in my name were gone after I picked up my car. Don't trust these people.... prime example of a STEALERSHIP. Thiefs

Adam Rose (YukonFreak)

Kawartha Chrysler is a great place to work, to buy and service your vehicles, and it very well involved in our community. Kawartha Chrysler cares, come see the KC difference for yourself.

David Wilson

I do all my own service on my vehicle and I bought it used through family. Every time I have to get a dealer only part I dread it because I have received nothing but terrible service from Kawartha Chrysler. I think we're at 5 times in a row now. Today I needed a part I had picked up before (so I knew they had it) and the man in the parts department was visibility upset (and quite rude) that I had the audacity to ask for a part without previously ordering it or having my vehicle serviced at this dealership. Do not deal with businesses that would rather not have your business!

Chase Nadeau

Bought a new key for my truck they were all super polite and fast had my truck back before 12???? definitely will be back

Dustin Hervieux

Oil changed with smile, greeted by friendly staff, and they didn't forget to top up the wiper fluid

Dave McPeake

Amazing service! Friendly and knowledgable staff. All our questions were answered,and everything was layed out straight forward and simple. Never had an easier time purchasing a vehicle!!! You need go and see for yourself,worth every penny!

Chris Kirby

Would highly recommend Sandra Taylor as she was absolutely professional in helping my wife and I get the truck we wanted. She worked fast, and went above and behind for us. Thanks again Sandra

Robyn Stout

Bottom line: If you need a car, go to Kawartha Chrysler and see Stalon! My husband and I just bought our second vehicle from him in the last 6 months. The first was my husbands Ram, now it was my turn, it was time. My husband went right in to see Stalon and he got us EXACTLY what we were looking for, I was driving my new car 2 days later. He truly listens, he doesn’t push, and he is on the ball. He’s knowledgeable and has the ability to quickly find what you’re after. I think we found our new car guy! Everyone at KC is a pleasure to deal with, they have a great team. I have a pretty good feeling we will be buying from KC for years to come! I will also be recommending to friends and family!

Scott Doucette

This was my 3rd truck that I purchased from Kawartha Chrysler but my first time dealing with Craig Brown. I must say, he is a true professional. Very organized and informative. I left the dealership completely satisfied with his services. A real friendly guy as well. Way to go Craig! You are highly recommended in my books! Take care

Jake Johnson

Amazing service!! Great place everyone is very friendly. Met with Craig a year ago for advice and options. He is very down to earth, approchable and overall all an amazing guy. He is extremely good at his job, he doesnt pressure you, he takes the time to understand your individual situation and works with you to find you the best purchase. A year later went back and saw him and just picked up my new dodge charger! Also for someone to take the time to follow up shows that he cares. Awesome guy! I highly recommend to go see Craig and the team at Kawartha Crysler. Thanks again Craig. -Jake J

Brett Stender-levesque

Excellent Service, Always helpful.

Hailey Seamons

We bought our new van from Jason. He was great to work with and was very nice and had lots of patience for our two year old. Was very helpful at pick up to show us the available functions in the vehicle.

Jaxon Walsh

Kawartha Chrysler represents exactly how a business should be run. Based on my experience, they understand the most fundamental business principle that ' happy customers return'. I just purchased a Ram truck from Kawartha Chrysler a week ago. I was so impressed by their service that I though it was necessary to write a review. I have never reviewed a company before however after months of looking to purchase a vehicle, this was the only place in the area with truly honest employees. I had previously been to four other dealerships and each of them were trying to squeeze every last penny out of my wallet. At this place they treat you with respect. They understand that a vehicle is a huge purchase and the salesman I dealt with gave me the pros and cons of each option without trying to pressure me. If you are looking for a vehicle I would lightly recommend checking this place out. I guarantee you won't be sorry. I hope my review is able to help someone. :)

Ernie Regehr

Good service

Brittany Howes

I purchased my first car from this dealership and I am absolutely thrilled with my purchase and my experience. I dealt with Jason and he was very friendly, personable and informative. Being new to the whole process, there was a lot of things I knew nothing about and he made sure everything was clear before I agreed to anything! I’ll definitely be recommending this dealership and Jason to my friends and family!

David

Very happy with my Jeep. Great service and friendly. Got exactly what I wanted and they did everything they could to get me into my new vehicle.

Harold Jenken

I was frantically looking for a new vehicle as both of the ones i had crapped out at the same time. I applied on line and called Sandra amd asked if my application went through. Then my computer crashed so i did not know if it went through. She got back to me right away. The next day i went in to Kawartha Chrysler and was floored. Not only did they pick me up at home , Sandra found me the best rates she could considering my financial status(which was lousy). she found me a brand new vehicle only one on the lot and went through all the paper work in record time. I could not be more impressed by personal service but the way they present it . They are a happy well suited staff and i miss their crazy ads.. Would i recomend them damn straight. In all my years i have never been treated so well. You need a car call Kawartha Jeep Dodge Fiat and get a fantastic deal. Thank you Sandra. Hope to do business again.

Karen Tarkington

Love my truck but not happy that they can't fix it from rolling forward

Norm Obey

Had a great experience buying my new truck. Friendly staff and a clean well organized dealership. Thanks Kawarha

John Mowbray

Went and saw Sandra Taylor for my new truck ... great service with a smile and answered every question no matter how dumb it sounded ...she made buying our truck a great experience i give her ten stars out of five.

darren duff

Bought a 2017 Ram June last year ... When I bought it they had to take it to a detailer to fix damage to the clear coat due to bird droppings. All was well until the last ice storm when ice sliding off the hood scratched the hood in many places. I took it to the dealership today, my salesperson said there is nothing they can do about it as it was an act of God. He had their detailer look at it who said it would be 200-400 dollars to maybe make it ok ... Repainting would be the only way to make sure it would be back to good. Now for a truck with just over 10,000kms ... That had an issue pre-buying the truck with the paint ... You would think a quality dealer would at least try and cover the cost to repair scratches due to melting ice ... Which I have never had in any of my vehicles before ... It would be good to get a better response than nothing they can do ...

Steve Selway

Friendly helpful and informative staff

Baro41

Great dealership. I saw a Red Tungsten Limited Ram on their website. Made the deal through email and phone calls since I live 6 hours away (Kirkland Lake). Deal went as planned and since I could only drive down on Saturday, the dealership agreed to meet me there at 1 pm because they're closed on Saturdays. Half hour at the dealership and I was on my way home with my new Ram. Great service, great team. Thank you Eric Pogue for making the purchase a pleasure and done in a timely manner. Thank you Fery Zand for opening on a day off. Again great team. Serge Barrette :)

Peter Novak

Great service dept.

Gale Ellis

Just purchased a vehicle from Jason McCarthy friendly & very knowledgeable about the JEEP cherokee . Check him out at Kawartha Chrysler.

Amy Shee

I recently dealt with Lynn Martin (sales associate) and Kevin Blois (sales manager) at Kawartha Chrysler Jeep Dodge and I have to say I am really impressed! I haven't bought many vehicles in my time and have only heard stories of car sales people being out for the sale/commission. This is not the experience I just had at this dealership. They were extremely helpful in trying to make a deal work for me but in the end I just wasn't able to go through with the deal. They were fully understanding of all my questions and concerns during the process and even though I didn't end up buying a vehicle at this time they were there to reassure me and supportive of my decision. I will definitely be back once I am on the hunt for a vehicle again and I would definitely recommend visiting this dealership to anyone considering buying a new or used vehicle.

David Gibson

Always have good service experiences here. Service advisors, techs and Service manager all on the ball and eager to please. Very professional.

Tracey Stoll

Picked up my "new" to me 2015 Jeep from Kawartha Chrysler this week. Honestly I have always hated going to buy a car . . . but not this time. Jason McCarthy was my salesperson and the overall experience was terrific. I would highly recommend this dealership.

Carol Thomas

We were very pleased with the sales service and finance department during this covid lockdown. Stalon was very knowledgeable on the vehicle we were looking at and helpful in all parts of us getting our new vehicle. Gary in finance was also very helpful. Would deal with them in a heartbeat. Natalie is also helpful.

britt L

I have NEVER had such a positive experience at any car dealership ever! My husband and I dealt with Craig and Sandra who are two of the nicest people I have ever met. We were coming in to trade our Jeep due to the fact that we are expecting twins. Making a change to a van was anything but easy! Having Craig and Sandra made the transition not only easy but one I will never forget. You can connect with them on a personal level and they treat you like family. I would highly recommend this dealership over any other hands down!! Thank you Kawartha Chrysler for your service and support!

Diane Aitchison

Just purchased a 2019 Jeep Cherokee. Tung Nguyen (Tom) was my sales person. He was personable, knowledgeable and most important to me, not at all pushy. He made the purchase proceed seamlessly. Claire was also great at explaining the financing options.

Chris Hill

Great place to look for a new van ! We closed the deal new Grand Caravan in the driveway thanks to Ali ! Great guy to deal with bent over backwards to get use the deal we needed ! Thanks to all the other staff members as well Kevin in financing. All great place to get a vehicle this is our 3rd from them . Shows that they care about my family and I to get us the van we wanted

Alison Fenton

Exceptional service. I truly feel like they cared about what I wanted and what was best for my family's needs. They were not pushy when I was looking at vehicles to purchase. So happy I purchased from here. Speak to Fery.

Mike Frederiksen

Beautiful dealership

Diana Bonner

The team at Kawartha Chrysler are very friendly and helpful. They make you feel comfortable and answer all the questions you have. I would recommend Kawartha Chrysler Dodge for your next purchase. Stalon Lambert is great sales person. The whole team we meet and talked to, from different sales person to the manager. Great place to deal with. First time dealing with them and diffently would go back

Jesse MacInnis

Just bought a 2021 Dodge Ram Laramie from the crew at Kawartha Chrysler. The salesman, Craig, was down to earth, easy-going, met my every need and shared some laughs. Claire, the financial manager, is a straight-up sweetheart and walked me through the steps in great detail. The owner and rest of the employees were very nice, as well. They also gave me a very fair price on my trade-in. Can’t see this place being beat!!

Dave Matthews

If your looking for a new dodge stop by Kawartha Dodge and ask for Sandra Taylor. She will give you fantastic service and find a vehicle that meets your needs.

Brian Wells

Had to drop the car in for some service the staff were great work good together in getting the day set up to do the work

Brenda Adams

Excellent customer service Tung is amazing.

Bradley Morton

Great people friendly and sales and services were great

Leeanne Collina

WELL SANDRA TAYLOR AND CRAIG BROWN WERE SO HELPFUL THEY SO KIND AND REALLY NICE TO US....I WAS SO HAPPY THAT THEY GOT US A NICE JEEP....I WOULD RECOMMEND ANYONE.... THEY WERE SO NICE TO US....THANK YOU ..LEANNE

Bernadette Mcleod

Made a large purchase easy. Received vehicle in great time and as promised.

Anne Marie Finn

Great service- friendly staff

Tom Lin

Came in for a diff pinion seal came out with diff problems. Act as if they don't even remember who I am. I had to learn how to do it myself. Better go elsewhere.

Jeremie Dugas

Service was excellent and the people who were working were extremely helpful

Gary Yip

Awesome purchasing experience, Stalon Lambert, Lawrence Kagayama, and Sandra Taylor were all super helpful and knowledgeable. Highly recommend buying from this team.

Brad Brant-Glover

Had very good service on my truck recently. Only downside was no shuttle was running due to covid

Jay Coombes

Sandra Taylor is the best!!!

todd traynor

Took my truck in for service on sat .Was informed I had a oil leak.Told to drop off for Tues morning would be done in a couple days . Simple valve cover leak and I a mechanic was told 10 hr job .. 10 hr for valve cover . Glad it's warranty cause that's just insane . So let's add this up it's Fri now and I'm with no truck .. That's alot longer then 10 hrs .Very disappointed with the service .I will be taking it else where from now on A whole week and no further ahead

Phil Williams

great people to work with. the owner Fery Zand is a true gentleman. If you have not tried dealing there you should.

Kevin O'Brien

Rob Beaton did a fantastic job. He listened to what we needed, and what we wanted, and went out of his way to make it happen. He was honest, and direct about the situation and what he could do for us. Very easy to work with. Just outstanding.

Randy Charles

no deals

Craig Boyce

Recently bought a 2019 Caravan, i had a great experience from start to finish. Rob was our sales person, no rush no pressure. He answered all my questions patiently and when he wasn't sure of a answer he asked those who would and got back to me in a timely manner. Kevin and Sandra got our financials covered quickly and a reasonable price was met. My kids are happy they have room to move around and not be crammed into a small sedan. Will be back for more vehicles.

sue brock

Sandra went over and beyond to help me get financing for a vehicle. I would recommend Kawartha Chrsyler to anyone they are very friendly.

Kelly Flynn

Peter and Gary were so helpful! No pressure and excellent service. Walked me through the whole process with knowledge and ease. Would highly recommend!

Max Filippov

Had a terrible experience. Sandra was a stereotypical car salesperson. Using bully tactics and showing made up numbers of how much she was going to make off the sale, so she wouldn't have to budge on the price. Isn't knowledgable of vehicles either. Not what you would expect from a professional in today's society. Don't deal with her, go to Peterborough dodge for better service.

Helen Lackey

I dealt with Al Doucette this week - and I had amazing advice from him. He was friendly, humorous and extremely professional. I am very pleased with my Chrysler Town and Country. Thank you Al for literally steering me in the right direction.

Andrew Reid

I had the pleasure to work with Craig Brown and getting my truck. He took everything i said into account and I came out with a great vehicle that fits my needs and wants. Craig was very professional through the whole experience and is someone i will be sure to pass on to my friends to work with. Thank you so much Craig.

Adam Richards

Just purchased a new 2020 Ram 1500 Sport. Adam Rose was super helpful and professional. Not pushy or weaselly like some salesmen are. Would definitely deal with him again!

Willy Farnsworth

Helped with new car finance good staff

Laurie Heigh

My husband Ben and I dealt with Tim Kenzora and it was a fantastic experience. From start to finish everything was completely transparent and upfront. No hidden costs/fees/surprises. Top notch service, friendly, and honest. Wouldn’t hesitate to recommend Tim to anyone!

Tara Ogden

I came in to the Peterborough store to check out a jeep cherokee trailhawk and Phil Williams was amazing! He was very helpful, and sweet and and patient with me while I asked a million questions. I ended up buying the trailhawk and am very happy with my purchase and my salesman Phil. Everyone here at Kawartha Chrysler were very nice to deal with and I would recommend buying a vehicle here! They take care of their customers!

Derek Bolton

I have purchased 3 vehicles here since 2018. First of all sales with Craig are 5 star and no complaints. The reason for low rating is their service department. My 2020 Dodge Ram 3500 recently had an engine light come on and had it checked by local garage so I already had diagnostics but needed the light turned off at the dealer. I called service and explained I was concerned and she said this is a common warning and appointment time would be 30-50 minutes. She told me to come the next day and they were very busy but they would fit it in at 1:15pm. I was busy that day and down a truck so paid an employee to run the truck there from Apsley. My employee dropped truck off early at 1pm and called me at 3:30 when the truck still hadn’t moved to be seen. He dealt with Rusty and was treated rudely and no apologies or promptness after realizing he is sitting waiting two and a half hours. I called and spoke with Rusty and was spoken to condescendingly as to why the truck was taking so long. The truck still hadn’t moved at this point... they finally took truck in told me what I already knew then turned off light and he was gone at almost 5pm. Did not appreciate having to pay out wages for 7 hours (12pm-6pm with drive time) when this should have been at very most 3 hours.

Mrasj Jsarm

One of 2 dealerships in Peterborough. Their service centre is your best option here.

Bradley Stewart

Went I to test drive the Jeeps and see what work for my wife and I. We left there undecided and never heard back from the sale rep.

darlene Jennings

Check your invoice when you pick up your vehicle after service. On two occasions I assumed service we talked about was complete. First issue was just a marker light that I thought was replaced. I wasn't advised that they didn't have the part in stock until several days later when I received a phone call advising that the part was in and I could make an appointment to have it replaced. No mention that the service was not completed when I picked up my vehicle. Second issue, my vehicle went in for a simple oil change, and to replace the marker light and to check my Navigation system that wouldn't work. I picked up the vehicle and they did not mention that they couldn't connect with the Chrysler system to re-set or fix my Nav system. I left the dealership under the impression that everything we discussed when dropping off my vehicle was complete. No mention when picking it up that the NAV system still did not work. Not impressed that on two back to back visits that work completed was not mentioned. I had to go back immediately after picking up my car to discuss the NAV system and book another appointment to have it fixed.

Judy Connor

Polite, friendly staff. Accomplished everything I needed done within a reasonable time frame.

Andrew Collison

best place to buy a car nice people .

C & J Dispatch

I just purchased a 2014 dodge ram 1500 big horn edition from Al Ducette. Al is an awesome sales guy not only for product knowledge but for his willingness to learn what your needs are and he makes you see that what you want isn't always what you need. I would definitely buy another vehicle from this dealership and from Al.

Doug Pollock

Awesome!!!

Lucas Elson

If I could give 0 stars I would this place is a joke. I went in to buy a truck, was told mine was not worth what I thought for a trade and I couldn’t afford what I wanted.... fast forward literally 4 hours and I’m the new owner of the truck I wanted and got what I wanted for my trade in because I went to another dealership.

linda Manton

Very friendly and covid requirements are amazing.

Tanya Baptie

Great customer service. Sandra in finance is amazing.

Mari Sofia

Helgi was a very professional and courteous sales person. He was very knowledgeable about the products and answered all of my questions. He was very happy, pleasant and cheerful and also the other staff at the dealership treated us very well. Highly recommend Kawartha Chrysler.

Tracy Miller

Friendly staff

Belinda Ward

I was very happy to buy car from kawartha Chrysler as I walked in the from door I was very happy to meet mr helgi I walked in the front door I was greeted by a very pleasant salesman from there everything about my purchase of a ram truck from Helgi made it so comfortable with the purchase of Jeep Wrangler Jeep Cherokee

Darrel Plumton

Craig and the rest of the team at kawartha dodge are a pleasure to do business with. From the time my wife and I got there to the time we left, we felt welcomed. Craig was busy when we first showed up but they quickly brought around the vehicle we wanted to look at, there was no pressure at all, no back and forth trying to work on prices. We had a lovely experience at kawartha dodge and would recommend them to anyone looking for a new FCA product. Thanks again

Victoria Wade

Well, I found someone at the Kawartha Chrysler to help me as a first person to make a decision to buy a car. He’s name is Helgi he’s a guy, puts your needs first! I definitely, recommend seeing helgi . He has helped me, and I’m comfortable to say, that he will help you, as best as he can because he’s best in the salesman over there go for him when you want the best vehicle

Angie McGlennon

Happy with my purchase. Salesman was friendly polite and knowledgeable. Would recommend to family and friends.

Robert Johnston

I was in Kawartha Chrysler in April to look for a used pickup. Even though Covid had started I was treated exceptionally well by Sandra Taylor. I would recommend her to anybody. By the time I left I had a bought a brand new 2019 that was a better deal then I currently had on a used vehicle. She went above and beyond what I could have ever expected. I love the truck and will deal with them for everything. Thank you.

Kaury Jones

Good service and price

Erica Shatraw

Al was a great guy to deal with when it came to buying our 2015 Journey; however the service department is sorely lacking in customer service and organization. Our "free" oil changes took upwards of two + hours (we don't have our cars oil changed there anymore due to this) and have just left the service department after driving an hour for an 8am appointment to replace a door cable only to find out they ordered the wrong part, with no apologies whatsoever for wasting my time. Will never deal with them again.

Tyler Montgomery

Went in for simple lock issue. Was told if they broke part while fixing it would be my fault and I would be forced to pay for the replacement. I brought up that this is bad service and the employee, Ian, verbally abused me, locked the service doors to prevent me from leaving and told me to never bring my vehicle back in for service. As well the employee came to service my car without a mask on. I would not suggest buying a car from here or servicing your vehicle after this awful experience.

Alan Bannister

just tried to get an appt for an oil change and tire rotation, left message, they don't seem to answer their phone. Going elsewhere. Last time had to wait almost 2 hours for oil change and tire rotation. I don't get it.

Glenn Buxton

I have always been a loyal customer of Kawartha Chrysler but more specifically Dodge/Ram products. I purchased my 2015 Ram Rebel from them. In January of 2019 the front end of my truck inexplicably dropped. Apparently the compressor on the air suspension gave out. Because it was under warranty at the time it was replaced free of charge. Unbeknownst to me this apparently is an ongoing issue with Ram Air suspension systems. Due to shoddy parts that Chrysler is well aware of but chooses to ignore the air suspension gets moisture in the system and freezes up causing the vehicles suspension to not function.Vehicle is stuck in Lowest setting and will not operate until it thaws out! This air suspension system is NOT designed for cold Canadian climates. When I brought my truck In the last time their so called tech claimed there was leaks in the system and 1200$ later claimed the problem was fixed. It was not. Furthermore this tech diagnosed a whole bunch of other problems to the tune of approximately $4000. One of the problems the tech claimed was that an aftermarket oil filter was leaking. According to him it is a common issue with after market products. My truck actually wasn’t leaking oil as this crack vehicle tech advised but was dripping undercoating solution as I had just had it undercoated. Kawartha Chrysler wanted to charge me $180 for this non-fix. I returned my truck to Kawartha Chrysler to fix the air suspension issue again. Three days off work later they returned my truck stating if the problem wasn’t resolved I’m looking at another $2500 to replace compressor again with no guarantee it would solve problem. I attempted to address this situation with Kawartha Chryslers service manager who like the old service manager I dealt with over other vehicle issues gave me the run around and lip service but took no ownership for their products malfunction and passed the buck to FCA Chrysler Canada. FCA Chrysler Canada also sloughed me off not acknowledging the defective parts but simply saying it’s out of warranty can’t help you. I will NEVER buy Chrysler products again nor will I ever recommend them to anyone. Furthermore as you can see by the number of poor reviews about Kawartha Chrysler’s piss poor service department I will never again purchase anything from them nor recommend their business. They DO NOT understand the value of customer loyalty and service nor do they care. Shame on them for their despicable business practices.

ashish tharoor

Thank you to this dealership for helping me find the prefect car. The sales person, Stalon was fantastic. I walked into the dealership with no idea what car I wanted, Stalon was so patient and enthusiastic with me it made a huge impact in the decision I made. In addition to the greatwork done by Stalon, their finance specialist Kevin was so welcoming and helpful. Due to Stalon and Kevin, I am in a car that I am really happy with, trust me go meet them!

Natasha Martel

Very friendly and patient while my children ran around playing.

anon

Went in for oil change and tired rotation l, was told it would be an hour so I said i would wait instead of taking a shuttle home. After an hour and 40 minutes I asked if they were done and I was told they forgot and hadn’t started yet. Wont be back.

Shawn Eddison

Excellent service

Cheryl Higgins

Ladies in the service department are amazing, very helpful.

Haydn Streeter

Great sales staff and service dept.

Erica Cutler

I bought a 2016 Jeep Wrangler June 1st and have been loving every single minute of it! I went in there and test drove the demo but there were none available for purchase on the lot in the colour I wanted. Fortunately, the salesman I was dealing with Al Doucette was able to find my perfect jeep and have it on the lot keys in my hand 4 days later! Great friendly and professional staff there I had a great buying experience. And I am having so much fun with my new jeep! Thanks Kawartha Chrysler :)

Mark Hawley

i had a great experience dealing with Peter Szaniawsk and the whole team at Kawartha! I'm loving my new Dodge Truck Cheers

Matt Burrows

Good at selling the vehicle. Sales guy was awesome. Service dept lacking basic communication skills!

Mike Johnson

Had a great experience buying from Kawartha Chrysler. I dealt with Tung Nguyen, who is the best sales consultant I've ever dealt with. I would recommend him to anyone.

Lynda Nichols

My husband and I recently purchased our 2016 Dodge Ram Truck (Big Red). Our experience was amazing ......the staff was amazing and treated us with respect and went above and beyond for us. Al Doucette was an amazing salesman and worked with us to get what we wanted. A big thanks goes out to Al and Sandra! Go Big or go home! Thank you Paul and Lynda Wrightman

Jenny A

I was greeted and acknowledged as soon as I walked through the door.. In my busy life the only time I could go was Friday 5 pm. I was not rushed... Rob was the sales person I was fortunate to get. He was quick and efficient bringing vehicles around for my review. He listened to exactly what My requests were and wasnt pushy. Refreshing actually. When I had selected a vehicle... It was time to meet Gary.. Financial Manager . He was very professional and quick to get results. All paperwork was completed and I was out the door keys in hand smile on my face. Test drive was thorough, coffee was plentiful, prices are best, shuttle available and I found they went the extra mile by switching my snow tires onto my new vehicle.... Well done everyone and Thank you!

Kenneth Belinda

As soon as I walked in the front door I was greeted by a very pleasant salesman from there everything about my purchase of a ram truck from Helgi made it so comfortable with the purchase and professional I was some of the other vehicles they can write about is the grand caravan. The Jeep Wrangler. The Jeep Cherokee

karla lymburner

Awesome,friendly and very knowledgeable I recommend them.

Dustin Land

Great staff and reliable service!

Sofia Lora

This is my first NEW vehicle and I changed my mind during the process. The dealership was more than accommodating, helpful and understanding with the change (which created more work for them). I absolutely love my new Jeep! Thank you so much Helgi for your help and Kawartha Chrysler for all the hard work!

Parul Madan

Gud service

Shawn and Heather Silvestri

Recently bought a Caravan from Tung Nguyen. He was a pleasure to deal with and always put our family's needs first. We are a busy hockey family and he went out of his way to send us utube videos of the vans we were looking at so we could see them while travelling. This was going far and above our expectations, and met with our needs perfectly. He also worked tirelessly to find us the best rate and price he could. I would highly recommend him to any potential buyer!!

Greg Fair

What can I say exceptional service the sales team treated like you are a somebody And they're not trying to Sell you at all they give you what you want and what you are looking for I'll be going here for years to come for my vehicle purchases What highly recommend using them

Mette Vallis

Thank you again to Kawartha Chrysler for a great experience buying our new Truck. Everyone is just so friendly and helpful. A great thank you to our sales person Stalon and Gary in finance. This is our 3rd vehicle in 3 years, which is telling they are a great dealer to come back to.

Sandeep Kumar

I recently just walked by to take a look at what is available. Even though they did not have what I was looking for in stock the salesmen Peter answered all my questions and anytime I message him he responds very quickly.

Lisa Rae

Buyer Beware !!!!! I purchased my vehicle from Kawartha Chrysler (Peterborough) 2 years ago Used, with $25,000 km on it. The sales person neglected to tell me that the vehicle had been in an accident and had damage. I went to another dealership to try and trade my vehicle in 2 weeks ago and they were going to give me a $13,000 trade in value. Then the salesman at the Chev dealership came back and said where and when did you have the accident?? I was shocked, and said I have never had an accident. He then showed me the carfax report which was a few months prior to me buying the vehicle and I saw the fact that it was in an accident. Then my trade in was dropped to $7,000. I then called and called the manager at Kawartha Chrysler (Peterborough) until he returned my phone call from Kawartha Chrysler asking why I was not told about the accident, and that I was disappointed that a single Mom , would be taken advantage of like they did. He was extremely smug and said we didn't have to disclose anything? There was no dollar figure on the carfax, it didn't go through insurance and it was in the states! I said well there was a police report filed and I would think good business would be just to be up front, dollar figure or not. He said you signed your bill of sale didn't you? I said yes, and he said well you accepted all terms. He could care less that the salesperson was dishonest by not disclosing all information. I am now going to end up carrying the left over that’s owing on this vehicle to my new one thanks to the dishonesty of the sales people at Kawartha Chrysler. These are the people that give car salesman a bad name. He didn't apologize at all. Simply said I signed the bill so end of!!

Rachael Thompson

Jason was very helpful and was able to answer all of my questions. Thank you!

Matt Dutry

Stalon provided top notch customer and sales service. He was knowledgeable on the Trailhawk and I appreciated his professional and relaxed style. I highly recommend reaching out to him if you're looking to learn more or buy from Kawartha Chrysler.

Adam Morris

Just got a used car but like new. Chevy cruze 2012. Exceptional. First car and I'm happy. A friend recommended Stalon, and I must say...when it comes to listening and really getting the best option for my budget, I would do this all over again. Was a smooth process and he ensured I was set and ready to go. Blessings to the Kawartha team. ????????????

Nicole MacDonald

Although I did not end up purchasing a vehicle from Kawartha Chrysler Jeep Dodge in Ptbo, Ont. ONLY due to the fact that they didn't have the vehicle I was looking for, I wanted to take a moment to acknowledge Ali Satari (sales). He was polite, detailed, respectful and responded to inquiries promptly. I will not hesitate to send business to Ali. The experience was a positive 5 star.

Dennis McKenzie

I just purchased a new Dodge grand caravan from Kawartha Chrysler. Excellent experience from them. I would highly recommend them for your next purchase of a vehicle . Stalon Lambert is an awesome sales person along with Clair and the Kawartha Manager. The whole team were very friendly, knowledgeable and helpful. First time dealing with them and diffidently will be going back for my next purchase.

Sarah Brand

This dealership is by far the best dealership for purchasing your new vehicle! I would highly recommend them! Go see Stalon, he is very friendly and got us the best deal ever! I cannot say enough about how pleased I'am with his service. Not once did I feel pressured into anything as I have felt from other dealerships. Claire, the finance service manager is the most wonderful lady to help you out. Thank you both so very much for all your help! It was the best experience I have ever had purchasing a new vehicle. I will definitely be returning in the future for my next vehicle purchase. :) very happy customer!

Chris Alivantov

Outstanding service department and staff. Was treated to exceptional service for recall repairs. +++++

Alicia Bruton

Great service and friendly staff

Cal Clarke

Very good to deal with. Relaxed atmosphere. Thanks Mr Zand!

Darryl Naegeli

Jason McCarthy is a rockstar of a sales consultant! My wife and myself went in today van shopping while the kids were in school. What an amazing experience! We spent many hours there going over our options. We knew exactly what we needed but weren't quite sure what we wanted lol! The entire time there was absolutely ZERO pressure put on us. Jason made our visit a real pleasure. I spent 29 years in sales and management and honestly can be a bit abrasive with other people in sales when it comes to my needs. Sometimes it drives my wife a little nuts lol! BUT Jason straight from the get go was simply awesome and I didn't even once think of pulling out the gloves lol! This created an environment which I myself could enjoy along with my wife. Again, we were never pressured, never pushed in a direction we didn't want to go and left with a great feeling! We can't wait to pick up our new vehicle Thursday! I have to admit, this man is seriously knowledgeable on the products he sells and didn't miss a beat when it came to ANY questions we asked. Thank you again Jason! Incredible job well done!

Tina Scarlett

This is my first NEW vehicle and I changed my mind during the process. The dealership was more than accommodating, helpful and understanding with the change (which created more work for them). I absolutely love my new Jeep! Thank you so much Tim Kenzora for your help and Kawartha Chrysler for all the hard work!

Andrew Barker

We recently traded in our 2014 Fiat 500L for a Buick Encore and couldn’t be happier with the change. We had heaps of issues with the Fiat and were anxious to be rid of it, very anxious. Our sales associate was Craig Brown, we worked with him for a while and he was very patient and tolerant of the fact that we obviously were wanting to take our time and not make the same mistake twice. Of course we wound up not buying a Chrysler, Dodge, Jeep, Ram, Fiat vehicle but were very impressed with Craig’s ability to remain objective, to pay attention to our concerns and to allow us to look for something we wanted. There wasn’t any sales pressure and none needed, Craig knew how to do his job and he did it well. Although we have made the decision to leave the brand with the trade-in of our Fiat, we will always come back to Craig for our vehicle purchasing needs. We highly recommend him. The financing lady we saw was the icing on the cake, if you will. Her assistance made the whole experience that much better and we are thankful for that. In closing, the only reason I didn’t give this a full 5 stars is simply that the overall experience with other parts of the Kawartha Chrysler experience has been way less than satisfactory and had nothing to do with Craig or Sandra, the finance person.

I Hep

I was so impressed with my car buying experience here. Completely opposite to what you expect and likely have experienced in the car shopping game. Fery was so helpful and was actually insisting on showing me lower trim models of the same vehicle to ensure I made the right purchase. In the end I bought the perfect vehicle and couldn't be happier. I recommend using this dealership, I have experience with the other dealership in town and I am not bad mouthing them, but I prefer Kawartha Chrysler much more than the other dealer. Thanks you Kawarha!

Michael Muizelaar

This was our first new vehicle purchase and we ended up buying a Chrysler Pacifica van. We had the pleasure of working with the Salesman named Stalon. He spent a lot of time looking for the perfect Pacifica that would meet all of our family's needs. He was quick to get back to us with answers to our questions and gave us time to make sure this was the right vehicle for us. We have only had the van for a short time, but so far are very happy with it. Thank you KC and Stalon!

RICK WARD

This past Saturday I accompanied my son to this dealership to purchase a new Ram that was listed on their own website.We test drove the truck then sat down to negotiate price with my sons trade in.The sales people here apparently have no access to to "give you the numbers"so it has to go through a manager.We tried for well over an hour to get a straight forward answer to the price and payments with the trade for this truck.They finally produced a document showing the price they where negotiating with which was several thousand dollars more than their advertised price was on their website and we showed them the ad.When we asked for a copy of their quote they refused to give us one. Be an educated consumer and avoid this establishment at all cost.

evan torraville

To Sandra Taylor, I was in the dealership today purchasing a new vehicle. I worked with Sandra Taylor and I can't say enough. I have never encountered a sales and finance manager as dedicated and hardworking as her. She spent many hours on my deal with me. She told me to stay at the dealership as she was sure she would receive and approved answer today! Right she was!!! I would recommend Sandra Taylor and Kawartha Chrysler to anyone. I am beyond excited, what a fantastic experience. Thank you again and again Sandra! Evan

k marquardt

JEEP OWNERS BE AWARE!!! If you have a 3.6 pentastar in your jeep and have had your oil changed at this dealer odds are they overfilled it. Challenged the advisor twice on the oil capacity who kept telling me ALL 3.6 enginges take 6 liters which I know is wrong its actually 4.7L for my 2020 wrangler. Luckily the service manager overheard and looked it up and it is 4.7L. Next was a meeting in the shop with all the service techs. The advisor asked them all how much oil they would put in my vehicle and all said 6L I was told. The advisor then told me that its no big deal to have too much oil in the engine it just puts more pressure on the rings and gaskets and the engine will burn it off out the exhaust and that he hasn't seen any problems yet. Really!! 2 stars only because the service manager got involved voluntarily and looked into it. Last time I take my vehicle to this dealership

doug deyell

Wish I could get more answers about issues with my 18 month old truck

Steven Cianfarani

Fantastic store to business with !!!!!

L G

I have worked with Sandra Taylor for years when I am buying a car. She is professional, presents all options and we discuss the pros and cons so that when I make a decision, I know I have made the right one.

Jennifer K

Amazing staff, fair and helpful.

Steven Hozleiter

Friendly and very knowledgeable staff.

Judy Franken

We were travelling from Petawawa to Niagara Falls towing our 5th wheel when we started to get DEF warnings on our diesel truck. These can be quite serious so we called to get it in to get checked. Julie the service assistant was extremely accommodating, and was able to get us in to be checked. Unfornutaley the problem required more work than could be done in the time remaining for the day. Again they were extremely helpful, allowing us to leave the trailer in the lot, tried to get us rental so we could carry on until the truck was repaired. The service was way above and beyond anything we have ever encountered, We highly recommend them.

Tracy Boggy

I would like to thank helgi Gudmundsson for everything that he has done for me yes i know it was a long process and when I'm ready for a new vehicle again i will come back to kawartha Dodge. Plus I will recommend people to come and see Helgi for when they are looking for a new Vehicle he is the best salesman man thank you so much

Phil Hicks

Fantastic Service from Kawartha Chrysler from Stalon in Sales, Claire in Finance and Fery the owner.

Art Bach

Had what I needed for my fiat

Andrew Williamson

Service department. I booked an appointment for 9 am, showed up and couldn’t drive my vehicle in because on the the employees had their personal vehicle in the bay. I park out back, bring the key in to be helpful, confirm my 9am appointment, and I’m told that I need to bring it in the bay for Covid reasons. Ok no problem, at that point the bay has filled up with other vehicles, so I wait and bring the truck in. I’m sitting in the waiting room watching people with later appointments show up, get their vehicles serviced, and after an 1:15 minutes of waiting, I ask the service desk if my truck is being worked on yet. He says no, it’s an all day thing on Saturday's, that’s the expectation. I said no , I confirmed my 9 am appointment again , and said 9 am is the expectation. I commented on how people who showed up later than I were serviced first. Needless to say I didn’t get my oil change done, after having my morning wasted , I have other appointments, that I’m expected to be at. That’s the whole point in scheduling a time.

Jaz Woodcock

The expierence I had getting my vehicle was amazing, If it wasnt for Sandra, I would not have the one I LOVE. Sandra is the most honest and heartfilled woman who will try her absolutely best to help you! I very highly reccomend going to see Sandra @ Kawartha Car Loans. :D *SOLD TO A VERY HAPPY CUSTOMER* INDEED!

J Kaur

Me and my boyfriend were looking for a used Honda and Peter was able to help us by answering all of are questions. If he gets the car we want we will by from him

jenniehalfpint

Amazing service received from all staff, but Sandra went above and beyond in helping me find the prefect jeep for me. It was such a pleasant experience highly recommend buying from this location.

wayne Boyd

Great Experience and great staff! Stallone is the best!!!

Revolver Plant

Terribly bad

Pamela Lee

Sophisticated and yet welcoming! Great selection of vehicles..

Dustin Mayhew

Jason McCarthy and the Finance team are great but the service department isn’t. Took my brand new truck back to kawartha Chrysler cause of foggy headlights. After what sounds like a rehearsed response from the counter person, they won’t replace my headlights (they wouldn’t even come out and look at the truck), can’t provide the Bulletin that supports their claim (looked for 15 mins couldn’t find it and told me to come back Monday so the manager could show it to me), told me I was asking ridiculous questions, threatened to escort me out (I swore to which I apologized), and told me to go to one of the other dealers to see it. I took it to Peterborough Chrysler, who actually looked at my truck, found an old bulletin (from 2017 and said it should have been updated for 2019 if it was still an issue), and said he would call the engineers of FCA and if they say to replace them then I would get new headlights. Needless to say Kawartha Chrysler will lose out on all the upgrades I have planned for the truck.

Mike Fillmore

Very easy to deal with. Showed me Exactly what I wanted and no pressure. Stalon is your man to see if high quality customer service.

Terrance Amyotte

Usually fast and friendly service.

B.J. Sunstrum

We just purchased our 14th vehicle from Kawartha Chrysler! Shout out to Jason McCarthy who went above and beyond to connect us with our dream vehicle (Thanks, Jason for acting so quickly!) and to Gary Hinks who took the stress out of all the paper work. The entire KC team is phenomenal - Management, sales, finance & service - they are friendly, knowledgeable, and make you feel like part of the family. It's customer service at it's finest and has brought us back time and time again. I highly recommend Kawartha Chrysler to everyone!

Rob Purdy

Was there for service. Got in quickly, and done quickly. Perfect!

Allison Baxter

Dont purchase a vehicle from this dealership!!! Got me to cancel my deal at another dealership to come to them cause they have a better quote then once I came is to purchase vehicle they changed the quote.

VidJunkie1974

I went to buy a Hellcat Charger. I spoke with Craig the sales rep.over the phone. Gave him my credit card and set up an appointment to view and test drive.I even sent Craig the link from Auto trader . I drove 2 hours from DT Toronto to Kawartha Chrysler for my appointment only to have the sales rep Show me the wrong car. My car was not even on the lot. The car he showed me was Orange Challager Hellcat and we were discussing a white Charger Hellcat. He showed me the car proud as a peacock clueless that it was not correct vehicle. My entire schedule was re arranged to make this appointment not to mention 4 hours of my time wasted. I called Craig th sales rep a Moron and left. I then called the dealership and said I wanted to buy the car from another sales rep. The owner text me and said he will not do business with me and called me Uneducated not even meeting me. Stay away from this Mickey Mouse dealership. So unorganized and unprofessional. The owner should fire this salesperson for being a moron. He is upset with me the paying customer. They just lost a cash sale today. No financing was even needed. STAY AWAY !!

Wayne Marsh

I was dealing with Tung Nguyen at Kawartha Chrysler and found him to be an excellent sales man.There was no pressure to buy and was very good to deal with. They had the truck that had the options that I was looking for and we were able to work out a deal that worked for both of us.Nice people to deal with.

Elizabeth Devlin

Easiest and fastest service, everything was done over the phone. No hassles. Sale was made by Adam rose, would highly recommend. Very happy with our purchase, The Snyder’s.

Ron Gauthier

I dealt with both Stallone and Clare on my purchase and it could not have gone any smoother. Very good service and attention to details by both. I will be referring them to all my friends and family in the future!

Lauren McGee

I recently bought a Dodge Ram Sport (2016) and I absolutely love it. Patrick Dowson we very knowledgeable about the truck, which was a huge help to me as a first time truck buyer. He really went the extra mile (pun intended), and has touched base with me since I brought it home, to see if I had any questions or concerns. Sandra in financing was great to work with, and took the time to go through my invoice with me. I would absolutely recommend Patrick, and the team at Kawartha Chrysler to my friends and clients.

Art & Debbie Dolson

Quick friendly service by knowledgeable staff

Alexis Westen

EXCELLENT BUSINESS! My husband and I just purchased our third vehicle from this dealership. I have received wonderful service from all of the sales people through the selling process. The owner, Fery Zand was especially helpful. Their staff continued to provide exceptional service even after they sold the vehicle which is why we continue to return to Kawartha Chrysler for our new vehicles and service maintenance. I highly recommend checking this place out if you are interested in upgrading your current vehicle.

Bernie and Claire Kraan

Great service great people

Dan Gerow

Stalon was very helpful, and replied quite quickly to any questions I had about the different vehicles I looked at.

Devon Sibbett

Jason was great throughout the entire experience. A wealth of knowledge and took the extra time to show me different options and packages that would suit my needs. When I went to pick up my van he went through everything in amazing detail so I could easily explain it to my wife when I got home!

Kathy Creamer

Sandra is amazing!

Chris Reid

I had a great experience with Kawartha Chrysler. Sandra Taylor bent over backwards for me, I was starting to feel that I was not going to get approved, then Sandra pulled it off and I got approved and I love my new Ram thanks Sandra.

Michael Reed

I bought a 2016 Ram Rebel back in February and had a really great experince. Tung (Tom) took great care of us, never pressuring us which is my biggest fear going into a car dealership. I was given Peterborough Petes tickets just for going for a test drive! After sale service has been great so far and love that lifetime oil changes were included with the purchase. My next vehicle will definitely be purchased from Kawartha Chrysler, I don't really have anything bad to say!

Kimberley Leech

It was a very good experience. Everyone there went above and beyond for us they were very helpful. I wouldn’t hesitate to go back when I need another vehicle.

J.Z C

Amazing dealership. Friendly & helpful sales & service personnel always on hand. Great selection of vehicles which are always selling quickly off the lot. Quick & efficient service check in & comfortable lounge for clients

DAVID McQuarrie

Friendly

Corey Carlaw

Excellent customer service, excellent parts department. Ed really went above and beyond to solve the issue on my Ram. I would recommend this dealer to anybody.

Laurin Lambert

I highly recommend going and seeing Stalon Lambert when you are looking to buy a car. He is extremely knowledgeable and reliable, and I had a great experience buying my new car from him!

Ali khirou

(Translated) Car dealer, reliable maintenance center and highly ethical staff working to satisfy the customer (Original) تاجر سيارات ومركز صيانة موثوق والموظفين ذو اخلاق عالية ويعملون لارضاء الزبون

Kerri Thomas

Well, I found someone at the Kawartha Chrysler to help me as a first person to make a decision to buy a car. He’s name is Peter, he’s a guy, puts your needs first! I definitely, recommend seeing Peter. He has helped me, and I’m comfortable to say, that he will help you, as best as he can!!

Fergus MacLeod

Great people helpful and friendly they know their stuff

Paula Carswell

Always amazing service and the staff are great.

CE Tuck

An incredible dealership with equally incredible and helpful staff. What a wonderful experience I had here in looking for my first vehicle. If you are looking to purchase a vehicle , I highly recommend them.

Leslie Shilling

I went for a test drive Monday July 23 and picked up my new van Thursday July 26, love love LOVE IT!!! Eric Pogue was excellent, he went to the max for me!!! Thank you to him and Claire for all their wonderful help!!!

Pat Sorensen

I purchased my dream truck.. 2020 Dodge RAM Laramie Hemi. We want to thank Gary for his patience and filling out all of the paperwork making all of the process painless (for us.) Also a huge thanks to Peter for the friendly salesmanship and detailed instruction for all the bells and whistles.

James Carpenter

I could not be happier thank you Sandra for all your help in getting me into the truck I was looking for and love.

Russ Burgess

Very friendly staff No pressure sales Found what I was looking for I left with an awesome truck and I'm very happy

Marissa Alarco

I bought my Chrysler 200 from here and the service I received from Jason McCarthy when purchasing the vehicle was amazing. However, yesterday I visited this location while I was in Peterborough because my oil drain plastic cover was open (under the vehicle). It's a simple fix to just have someone shut it but I myself was not about to crawl under my car to do it. The woman (Julie) at the service desk looked at me as if I had asked her to perform brain surgery and quizzed me on things that were completely irrelevant. She refused to have someone close it for me without booking me in for an appointment to see a mechanic and paying a fee. So instead I left and took my car to Jiffy Lube where the MANAGER himself closed it within 2 seconds and sent me on my way free of charge. I was considering purchasing my next vehicle from this location as well but because of that pathetic customer service i'll be taking my business elsewhere.

Marion Woodbeck

We have purchased our last 3 used vehicles from Kawartha Chrysler. We couldn't be happier with the customer service received when purchasing. Highly recommend!

Danny E.

Friendly staff but vehicle came home as ok. Had to replace air filter the very first day I owned my used vehicle as it was very dirty.

Marleen Ford

I just purchased a 2020 Gladiator from Kevin, and had a really good experience. The team at Kawartha Chrysler was very knowledgeable, and worked to help me find the right vehicle. I recommend Kevin at Kawartha Chrysler.

Darlene Mckoy

Sandra Taylor was amazing and very helpful in helping me purchase my new truck!!. We recommend her if you are at Kawartha Chrysler on Lansdowne and she just ROCKS!!!! FROM JEFF AND DARLENE THANK YOU SANDRA TAYLOR!

Lizzy Janet

Helgi was a very professional and courteous sales person. He was very knowledgeable about the products and answered all of my questions. He was very happy, pleasant and cheerful and also the other staff at the dealership treated us very well. Highly recommend Kawartha Chrysler.

Carrie Pulcine

Great place to deal with very friendly and helpful

brian strath

This was my third truck purchased from Kawartha. Gary Hinks in finance has always been a no pressure, straight shooter and a pleasure to deal with. This was my first time dealing with Adam Rose in sales and it was a pleasure. The service team are also very good to deal with.

Lorna Shipley

Great experience. Will definitely refer friends. Thanks for the relaxed atmosphere. Stalon was great

Renee Greaves

Always a great visit.