Reviews of Smiths Falls Nissan (Car Concessionaire)

Emily Hanna

Jamie helped me find the SUV I have been looking for. Despite a few hiccups that no one could have predicted (due to COVID) the experience was smooth and pleasant. The staff were friendly from start to finish. They showed me all of the small details and made sure I drove off the lot happy. They also took the time to follow up with me and express their appreciation. My expectations as a first time buyer were surpassed. I highly recommend the team at Smiths Falls Nissan to help you with your next vehicle purchase!

Dan Mitchell

Helpfull and friendly staff great costumer servise

Dennis Driscoll

Very accommodating and are there to help you

Jamie Wright

Great place great prices

Solo Delibird

For me, the most important part of car buying is dealer transparency. To this note, Smiths Falls Nissan did an incredible job. When it came time to talk price, Kevin Hinton provided a very clear, itemised cost-breakdown: we negotiated on the price and reached a deal. The best part: once we had the final number, there were no BS add-on costs, no extra fees, no hidden costs, and no ridiculous admin fees. Undoubtedly, some of these costs were baked into the final number, but keeping every cost very clear allowed for a no-surprise purchasing experience. Well done. I bought from Kevin Hinton and would recommend him, along with Smiths Falls Nissan, to anyone.

Steph Bolton (moweemouse)

Good Mechanical know how. Great to work with when I purchased my Honda Pilot here many moons ago.

Terrence Boyd

Great experience ordering a part from Gary a few days back very helpful.

Mark Flaro

Very friendly and courteous. Prompt with there service.

Ashley P

Kevin sold us a broken Nissan Versa. The transmission went after 4 months of owning and we brought back for repair said the levels were too high in the transmission. The car left the lot like that and ruined our car. These heartless people should never be trusted.dont buy a car from Kevin he's a low life crook.

Sarah-Jane Ward

Stopped in on a Sunday to charge up our Leaf. Great to be able to charge up and walk to the local businesses. Thanks for making the charger accessible. It meant we could get further from home today :)

Benjamin Brown

Best Customer Service I have ever seen, and deliver a true no bullshit quotes and inspections on your vehicle. They will not try to put you in a new car if your current one still runs and they charge factory pricing for parts and do not jack the prices to make a little side profit. Very much a rural community atmosphere and very laid back.

R N Kader

Unbelievable as far as excellent customer service by everyone in the dealership. I am not their longest or biggest customer but they sure make me feel that way.

Steve Holloway

Very knowledgeable. Helped me decide on a course of action without any high pressure sales tactics and let me know about a slates promotion that may be useful to me in the future. Will certainly be visiting here in the future for my next purchase.

Frank Fenn

Kevin and Isaac were great in helping us get an appropriate new vehicle. They gave us breathing room, were up front with clear answers and showed that they knew their vehicles and policies so that my wife could make her own informed decisions. Both Isacc and Kevin were friendly yet professional in their demeanor and didn't use the typical cliche sales and closing techniques that are common at so many dealerships. Their caring is appreciated.

Robert Brady

Easy to deal with and no pressure tactics. We were in and out in 15 mins including my trade. October 2015

kevin denton

Big selection. Nice staff

Robert Briere

I was in for service service excellent pleasant and knowledgeable great service and advise provided Ty

Lori Vogelzang

It was a wonderful experience.everyone we talked to was very helpful .Thank you again

sharon crawford

We go there as we purchased our vehicle at this location. People are friendly.

Shaun Brown

Best dealership ever!

Sarah Beazley

Excellent service...highly recommend this dealership. Very friendly and knowledgeable staff.

Sandra Keeler

This place has great service and friendly staff. I go there and I come from morrisburg

James Merkley

Very pleased with service. I would highly recommend anybody to go to Nissan for all your repairs and buying vehicles.

Bernie Kehoe

Excellent service

s hebert

I would like to thank the parts desk for their help this week. Both Gerry and Brandon are always willing to share information. This week Gerry pointed out a service issue on my Frontier that will ultimately save me a significant amount of time and trouble. Overall I find the after sales service at this dealership exceptional. Thanks again, Steve

Don Crawford

I gave a 10

Hari Ghuman

I have bought 4 cars from here in the past 12 years. They have helped me in all ways with my vehicles in regards to service & warranty. They are honest and easy to deal with.

Victoria Measures

Wendy was wonderful!

Suzanne Croteau

Great service.

Steve Woods

Very good service

Laurie Bruce

Oil change and recall done but a little disappointed that they couldn't wash my car

Matt Sheedy

Bought a Pathfinder here. Bailey was a great sales person. Everyone here is extremely helpful and friendly. Thank you Derek for all your help as well. No one pressured us once. Will be servicing and buying our vehicles here from now on.

Nanny Wood

Very clean and safe environment. Super friendly, helpful and knowledgeable staff.

Sam Kapoor

Great Dealership. I have purchased 5 cars from them since last decade.

Mike Dobbie

Thanks to Wendy and Derek for their prompt attention in these challenging times.