Reviews of Central City Auto Sales (Car Concessionaire)

Robert Poulin

The lot was so crammed with cars that I could hardly walk between them. The car that i traveled across the city to see had been in an obvious accident and was not properly repaired. That info was not disclosed in the ad. I walked over to another car that caught my eye, it had the exact same front end damage and same shotty repair.

Gerald Gervais

This has been an amazing experience purchasing a used vehicle. Sal went above and beyond to get me exactly what I wanted for a vehicle. His efforts got me sitting in my dream truck in less than a week delivered to my house and there was not one thing about it that was exaggerated. He tells it like it is no hidden issues. This has been totally painless experience in buying something pre owned. Highly recommend and will be sending anyone looking for a pre owned vehicle to Sal! Thanks bro for all your hard work!

Abbie Metcalfe

*BUYER BEWARE* This past summer I bought a used car from this dealership. This consumer experience ultimately became an excellent case study in how NOT to treat customers. The reality is that many used car sellers are reputable and want your continued business, while others offer a “tailgate warranty” and simply cannot be trusted. While it is both, inconvenient and unfortunate, it can, as in my case, also present a monetarily expensive experience, should there be underlying (and hidden) mechanical issues. Soon after purchasing my car, there were several problems that have since accumulated: the SRS (air bags system) light turned on an hour after purchase; 1 day later a loud clicking sound snapped liked castanets from the engine and now, when accelerating, it roars with a growl that would challenge the exhaust pipes of a Harley Davidson motorcycle. Recently I almost had gotten into an accident on the highway during rush hour because one of the car tires that Amar sold me, was inadequate and thus completely tore apart almost causing me to swerve into nearby vehicles. I can accept that few used cars are ever perfect, however one would think that any reputable dealer would have done their best to minimize the items on the repairs list prior to selling, especially those required to legally pass a safety test. Mechanically, the vehicle must be ‘safetied’ in order to qualify for licensing. Before purchase, I expected the dealer to have it safetied to ensure nothing would be wrong with it. The dealer, Amar, whom I bought the car from, uses a mechanic down the road, who coincidentally happens to be his friend. Unbeknownst to me, the man at the garage, Bikky, manually switched the SRS warning light off prior to me previewing the car (he demonstrated this to me during one of my visits to his garage) and no attempt to investigate the underlining problem. The dealer sold the car to me stating that there were no problems with it – words from the mechanic. Long story short, they falsely safetied my car and I have continued to visit this mechanic so that he can continue to “fix” the car. Due to their incompetence, I have had to visit this mechanic over seven times for them to fix the SRS light. Clearly they are not very good mechanics, and are simply resorting to band-aid solutions, probably hoping I would tire and give up. The latest episode: after arriving at the garage ON TIME, Bikky was a half hour late for the scheduled appointment. He finally arrives and takes a look at the car for a solid three minutes and said that he could not help us because he does not know the cars code – gee I found the codes online. He told me that I needed to come back, yet again, another day for him to find a Honda specialist; keep in mind this was my seventh time to have him resolve this. Overall, I have thoroughly learned the “buyer beware’ lesson and the need for due diligence. In my opinion this company exhibits all that could be wrong with being in business. They don’t seem interested in repeat or referral business, otherwise they would be doing all they could to service their customer. Their high pressure sales tactics and acts of blatant subterfuge will have me carefully searching in the future for more reputable, customer-service-centric automobile companies. I highly recommend you do not purchase your vehicle at Central City Auto Sales on Merivale Rd and never take your car to A1 Auto Centre on Mcbride St. They cannot be trusted. If you do continue business with this dealership and garage DO NOT trust Amar, Fred, Bikky, and Alexandra.

Jose Shea

I recently upgraded my vehicle, and everyone I spoke to was super nice, knowledgeable and never made me feel pressured. They went out of their way to help me get exactly what I was looking for. My husband and I were so impressed, that he decided to upgrade his vehicle with them as well. Special thank you so much to Ahmad, Sal and the whole team, you guys made an anxious and fearful experience a very pleasant and fair one!

Melissa Armstrong

Central City Auto Sales got me into my new car at a great rate. It was super easy and smooth getting approved. Amar went above and beyond to get me in the exact car I wanted, and was super knowledgable in financing. I highly recommend this place for your next vehicle.

Sal Jami

Hello! I am one of the Directors of Finance here at Central City Auto Sales. Please come on in or give us a call, we guarantee financing to EVERYONE!! I look forward to helping you out! Thank you,

Mervyn Hoilett

Amar was awesome to deal with. Second vehicle in one year. Great service; went above and beyond to make me a satisfied customer.

Carla Brown

Only guaranteed financing if you come with a co-signer.

Colin.C Fan

The people at this used car dealership is amazing I got approved of a 2014 dodge dart. Andrew is one of the best finance managers that you will ever meet, he will fight for you to get the best deals of a used car. I 100 percent recommend this place for anybody who is looking for a used car. If you have bad credit do not worry they will help you like they helped me. Also they took their time to drive me to the bank and back to get my bank statements no other dealership has done that for me. Deserved 5 stars for sure.

Mike Dagenais

Great group to work with... Got my SUV at the price I wanted and could afford. They were able to finance me 8 points lower then other dealerships.

Gerard Dus Bourbonais

WOW What an Experience!!!! Super friendly, amazing service, fast, effective!!!! This company should not be overlooked they have great cars at great prices and I got approved at a great interest rate immediately!!!!! Thanks to the fine people at C.C. Auto Alex

2 Dogs

Recently financed a black 2014 Hyundai from this place. My british wife worked everything out on the phone and online with a salesman named Andro who went above and beyond to meet our needs. Andro is a star and so is this dealership. They REALLY are a shining example in a dark world when it comes to helping you get behind a set of wheels. Keep up the great work guys.

Tatiana Chaparro R.

Thanks so much Mike Robles from Central City Auto sales for the fantastic customer service. You made my first car lot experience a great one. The whole buying process took less than a week and it’s exactly what I wanted. You made it easy and delivering it Ottawa was an absolute plus. Will definitely recommend. Thanks Mike for everything you have done to make me a happy customer.

Kevin MacDonald

I found the owner to be very affectionate towards his customers. Constantly trying to hug me , which was nice. But it was the deal that I loved , nice job Neal.

Nicholas LeBlanc

Just bought a truck from salesman Sal, had an amazing experience and he found the perfect truck for me! Went out of his way to find what I was looking for and couldn’t be more pleased

Mohammed Aldaqqaq

Just got my second car from Central City Auto Sales, with the help of Sal Jami and Amar Tabakovic, they are honest and patient, highly recommended for your next vehicle purchase, 5/5 stars.

Beverly Price

I dealt with Mike with Canada Drives at this dealer. He was amazing. He worked really hard to make sure I got into my beautiful brand new 2019 Toyota RAV4, and also ensured I got the colour I wanted. Mike is exceptional with customer service and really goes out of his way to ensure his customers are satisfied. I absolutely love my RAV4, and would recommend working with Mike if searching for a vehicle becomes overwhelming because he really took all the legwork out of it for me! So, call Mike! He doesn't stop, is very responsive to texts and calls, and will even drive back to the office when he's not working to get things sorted! You won't regret dealing with him and CCAS.

Andrew Bettencourt

Bought a 2018 Ram 3500 Heavy Duty yesterday from here. Was very fairly priced compared to other trucks on the market for the mileage and options. I had expected some serious faults to explain the low price.. but to my surprise the sales guy, Admir, pointed out very quickly some rust that had started by the tailgate. He assured me this would be fixed before delivery of the vehicle. I did really like the truck and could not find any other fault that made me want to walk away from the amazing price , so I followed through with the purchase and as promised, it was fixed and painted, along with replacement of 3500$ of new parts. This didnt affect my purchase price which never deviated from what I saw advertised either. Considering issues I've had with credit and them getting me approved and the transparency I would not hesitate to recommend them. Anything within their control they will go above and beyond to make you a satisfied customer.

MadDawg Trucking

they say guarantee financing but far from the truth as friends of ours went and got turned down and they went else where got approved same day

Adris Gutierrez

Great service!

nick morelli

Sal was able to listen to my requirements and he addressed them all and any questions after the car was purchased were quickly answered. I would definitely buy another car here again

natasha miller

I dealt with Amar Tabakovic ...he was so amazing when NO one and i mean NO ONE could get me driving he DID and within a matter of DAYS and omg he gave me the BEST rate for somone in my position with my credit struggle i have all the income and none of the credit! AMAR you are a diamond i recommend him to everyone u need a car forget canada drives call CENTRAL CITY AUTO AND ASK FOR AMAR!!!

William Price

Special thanks to sal the general manager and ahmed especially for all his help for finding me the right car. he is super friendly and patient, and made buying a vehicle a breeze. my family and I are very happy and would recommend using these guys anyday. thanks again. zoom zoom ;)

Max Carriere.8genlife

Amazing staff amazing service great prices and deals highly recommended !!

CUPW Local612

Amar Tabakovic was amazing help. I highly recomend reaching out to him if you are looking to buy a vehicle, he was amazing and did everything he could to make sure I was satisfied.Thank you again Amar!!

Gerard Furlong

just shopping

tahayana telfort

My experience with Central City Auto Sales was awesome. So far it is the best service I've ever had. Sal was really understanding patient and fast, he makes sure to get me the car that I wanted and was with me through every process even with my insurance. I got my car within 3 days that's how fast he is and got me the best interest rate. I recommend this dealership to everyone who's looking to buy a Car, and make sure you go to Sal Jami, trust me you won't be deceive. ;)

Virginia Kitty

Never have I ever had the best customer service than what Amar Tabakovic provided me with!! He gave me all of his undivided attention to get me the truck I wanted!! Cheers Amar ????????You are a damn good salesman!! I will refer you to any of my friends/family who need a vehicle!!

Frank Joris

Lots of 1 star reviews with lots of info talking about shady business and bad vehicles being passed off, then a ton of the 5 star "reviewers" only ever making a review for this business and nobody else. And if you are going to make puppet accounts to boost reviews, do not use the same photo on multiple accounts! Reeks of scam, would avoid at all costs

David Lalonde

Office under construction. Salesman seemed distracted but eager to help with post purchase issue. ie engine breakdown One (1) month after delivery.

Mary Guirguis

Wow, I have nothing but amazing things to say about this dealership! Andro is hands down the best finance manager out there! I am so impressed with his work ethic! It is true, he will fight for you to put you in any kind of car, no matter how poor your credit is. I trust him completely, he was super transparent with me and explained where all my money was going. I will definitely be recommending you to people! Thanks so much Andro!

Noémi Bellehumeur-Moya

Not super impressed with this dealership. I called to inquire about a specific vehicle, the rep told me he would call me back with the answers to my questions. Great. About a half hour later, the "GM" calls me to say he has some good news and that he can offer me a great deal on the vehicle I was calling about. His offer ended up being 4 grand more then what was posted in their advertisement. To which he responds "oh. wow. let me call you right back." I never received a call back. I don't plan on doing business with these guys, way too disorganized. Sorry.

Faith Vermette

We called the dealership at 9AM to book an appointment to go see a vehicle. Appointment was booked, everything was good. We show up to the dealer 20 minutes prior to the appointment. When we walk in all the sales people were on their phones. No one greats us, they kinda just all look at eachother as if “who’s going to take them”. We tell them we are there to meet so and so for an appointment and they all say “ya he went home” and their passing my service onto eachother as if I’m a big burden. Finally I sit down with a gentile man and tell him what we were coming in to see for the appointment which we mentioned on the phone for him to say “ya that’s sold”... very unfriendly, very unorganized, very unprofessional. Too bad we came there with cash because they would have had a for sure deal.

Shawn B

Grabbed a sick Mercedes off Neal at C.C Auto. Got a wicked finance deal which I'm stoked about! Super friendly and easy going! Thanks for your help

Skyler Wallbank

Provided excellent, professional and efficient service for getting my new vehicle. Sal was a huge help and is very good at what he does! Highly recommend!

JAMMAN319

Just received my SUV, dealt with Amar Tabakovic and by far the best costumer service ever very knowledgeable and friendly, got my new vehicle in 4 days since our first conversation, Amar was very willing to work with me and my budget and got me good interest rate compared to what other places were saying will definitely be buying my next vehicle from him

Jade Stephen (GloryBringer Games)

I was sent to Central City Auto Sales through Canada Drives. My sales person Amar Tabakovic made this process so easy! I traded in my SUV, got financing and purchased a new truck all over the internet and phone. I couldn't be happier. It was fast, professional and most importantly easy. I'm so happy with my new truck and I can't thank Amar enough for everything he did to make this process seamless.

Blood Bubbles

Amazing staff and excellent quality vehicles and prices!

Jeff Power

Fantastic customer service! Neal is very knowledgeable and was an absolute pleasure to do business with!

streicher family

I purchased a truck from these guys an F-150 I am super super super happy with my purchase it was very easy process I would highly recommend this anyone in market for a vehicle Thank you so much. I will definitely be back in the future when I need another vehicle.

Jake Billz

Ali and Sofiane were amazing to deal with! He foght right to the end to get us the best possible approval. Thank you Ali

Kendall Anderson

UPDATE: over a year later and I am still so happy I have driven this car all over North America. Only one 02 sensor to replace and the OEM battery. Otherwise LOVE this car. Original review: This was an amazing experience. The team was FAST, EFFICIENT and RELIABLE! I got an amazing car in excellent condition for a fantastic price. ???? recommend this place for you and your loved ones!!

Larry Snider

Andro is fantastic to deal with.. he helped me above and beyond to make sure I am satisfied with my purchase.. way to go Andro.. definitely will be recommending you.

SHAKIR

Super Professional Staff! Very nice show room and their prices are unbeatable! They are extremely knowledgable about financing options! would definitely recommend coming here for your next vehicle purchase!

morgan morgan

Affordable prices

Lisa Gibeault

The staff are friendly and informative. They were not pushing any sales on me and even suggested to shop around elsewhere. That is why I bought my car a 2019 Hyundai Accent at Central City Auto Sales. They were quick in getting my car on the road and in my hands. I would recommend any who wants to buy a car check out Central City Auto Sales. Thank you guys for helping me find a wonderful car.

stephen flood

I've been looking for a used car for awhile now and have visited quite a few used car dealerships. I can honestly say that the service I received from the staff at Central City Auto Sales was excellent . The car that I purchased from them, well all I can say is that if your in the market for a used car go see the guy's there. Thx guy's I couldn't be happier.

VYYBE

Amazing customer service! From application to actually having my vehicle delivered to my door step, it took under two weeks. Sal made this process extremely easy (for me) and he treated me like family. HIGHLY RECOMMEND!

Mike Robles

Amazing and extremely friendly guys!! There are 3 guys ready to help you out with any car you want!!! Me and my wife were looking for a specific car, they hadn't in stock but Neal found my wife car exactly that she wanted!! The deal was that good, and I decided to get a 2012 Hyundai santa that was on the showroom honestly the car smells new and drives smoothly. so we got not just one but two cars, the cars were clean like brand new , the financial services is immediately and the are ready to help !!! Thank you so much guys!!!!!

Mustafa Ali

I purchased a car from here last week. I was dealing with Ali and Sofiane. They were very helpful and they provided me with the best customer service. I am not an easy guy to satisfy but I was although they were late with delivery date but they did compensate me and I was happy. They proved that they care about their clients which is the most important thing *********CUSTOMER SATISFACTION**********

Xclusive Detailing

Very friendly staff who work fast! I was dealing with unprofessional staff at another dealership so i called Central City Auto sales and they worked quickly to help me out and get an even better car than I wanted! Love my 2013 Ford Fusion! Thank you to Neal and his team for the great work! - Jessica

Leela Thorne

I will definitely recommend buying a car from Central City Auto! Truly a great experience! When no one would finance me for a car they did! Sal Jami was just amazing!! He went above and beyond to get me a great car for a good price! He even added tinted windows at no extra cost!! I truly recommend contacting Sal Jami if you are looking to buy a vehicle!!! Amazing customer service and He delivered exactly ???? what he promised!! BEST SALES representative I ever had!! GREAT JOB SAL!!

Angela Dagenais

I cannot find a single complaint about Central City Auto. Omar was amazing, listening to our issues and concerns. He and his team managed to get us into a new to us SUV at a payment that fit our budget and an interest rate that was lower than anywhere else. I love that they actually took the time to listen to us. Thank you so much Omar and the amazing team at Central City. I love my new to me SUV.

Ali Laureys

Super friendly and a great experience!

Lindsey Richards

I went through Neil for a used vehicle, I have bought many vehicles off him and this company and the service, experience and vehicles are always amazing. I always leave happy and satisfied. The service is always amazing and efficient. I can not recommend him and Central City Auto Sales enough!! If I could give more than 5 stars I would, I am extremely happy. Thank you so much Neil!

Kristan Cannon

Nothing went right. Eventually, I did get the vehicle but not until nearly three, if four, weeks until after it was promised and the inside was very, very dirty. I spent hours cleaning it. Not only that, but it wasn't delivered on a truck, no, it was driven here from Ottawa to Sudbury by two gentlemen, which put mileage on the Jeep. The sales person promised me that I'd have snow tires. No snow tires. Combine it with the fact that they never answer their phone, never return a phone call when you leave a message, and never answer a text unless they need you to answer a question... the post-sale experience is just terrible. Also, despite the paperwork saying one payment date they also feel the need to take payments weeks in advance. I wouldn't recommend. If you're stuck on a vehicle, don't call Canada Drives because they send you here. Just go to a local dealership and find something there. If not for the Jeep being great (after cleaning it!), the whole thing has just been a headache from the start. I'm at the point where (despite loving the Jeep), I just want to return it and go somewhere else.

Isaac Cossette

Amar Tabakovic great dude fast, efficient, helping got me into my truck in a fast profecional manner

Haus of Kleen

Thank you SO much, Ahmed for making my first car experience quick and painless! I was worried because ive never done something like this before. From start to finish you helped me every step of the way. My car is beautiful and i couldnt of asked for a better shop to deal with. 5 stars all around ???????????????????? Thank you a million times over.

Keith Cook

I want to thank Ahmad, Mike, Adam and Fred for helping me find a vehicle that caters to the needs and load of my family and for DOING THE MOST in getting me approved! I went from a 2014 Hyundai Accent to a beautiful almost brand new 2020 Honda CR-V with not the absolute best credit situation. Words CANNOT express how much I really appreciate the effort made. I didn’t feel pressured or overwhelmed in finding a vehicle and most importantly they were honest, and realistic. When the time comes again, I will be coming back for my next vehicle and in all honesty, If you’re not shopping here then what are you really doing?! 11/10 service, genuine care & professionalism. Great work guys! Thank you!!!!

STEPHANIE T

Great reliable staff, made me feel like family Andro was an amazing sales rep, very knowledgeable and always went the extra mile for great customer service! I highly recommend them.

Huma David

Amazing place and friendly environment come and meet Charbel he is the best :)

Doris Jones

I was a little worried and skeptical about shopping around for a car but was very fortunate to come here and have Ahmad as my consultant. He was knowledgeable, professional, fair and I felt that he genuinely had my best interests at heart. We are very happy with our new car, and have Ahmad, Fred and Sal to thank for it! You guys now have a customer for life :)!

Jo Brooks

My mother recently dealt with Neil when she traded in her car for a newer 2015 car and after having many negative experiences with dealerships in the past, this one has been extremely positive. Neil is really friendly, helpful and most important of all, he's honest! There was nothing hidden from her, he was upfront about it all and every single problem she brought up to him, he got it fixed quickly and never had a bad attitude about it. I was by her side every time and I can honestly say that he made 2 new customers out of this and I highly recommend them.

Raymond A Ervin

Wow this place just wow! They make me a great deal when no one was willing to even look at me with my credit situation. I was working with Johnny K and would highly recommend as he is willing to fight for the best deal on your behalf. I was lucky enough to walk in with a 2018 micra and walk out with a 2019 rogue! Thanks again

Zio G

Feb01,2021 Spoke to Fred this morning agreed to buy a vehicle for the listed price $9992.00 as per our telephone conversation. Fred said he would call back in 10 min with the invoice details, he never called so i called him.He told me he could not sell me the vehicle for $9992.00 as it was a mistake new price is $13992.00 take it or leave it... SCAM SCAM... EVERYONE BEWARE DO NOT BUY FROM THIS DEALER THEY ARE NOT HONEST, FALSE ADVERTISING.

Tuan Tran

Becareful. Checking before get the car. Easy at first then is not

Melanie Paradis-Charbonneau

Absolutely amazing great staff gone above and beyond thank you definitely referring everyone I can one satisfied customer

Todd Mclearen

BE AWARE OF THE BIG SCAMMER THAT OWNS THIS SAD DISGRACE OF A DEALERSHIP ALL THE BAD REVIEWS ARE TRUE THIS GUY NAMED NEAL KOHLI SCAMMED HALF OF THE CITY IN OTTAWA PLEASE DON'T LET HIM SCAM YOU HE SOLD ME A CAR THAT WAS SALVAGED AND REBUILT AND NEVER TOLD ME AND FORGED DOCUMENTS AND WAS REPORTED TO OMVIC AND TRIED TO EVEN HIT ON ME EWWWW DISGUSTING HE IS A DISGRACE TO ANIMAL KIND LET ALONE MAN KIND YOU HAVE BEEN WARNED

Jamie Pickell

Be very careful of additional hidden fees ($599.00 and OMVIC fees added to sale ), sloppy useless safety certificates and falsified documentation. Buyer be very aware !!!

Sam Mariki

Amazing staff! Very friendly, easy going, and, super chill with the process. Drove away with a joker smile. I am much appreciated

Kady Chemery

Really awesome fast friendly service by Sofiane

Genevieve Losier

If I could give no stars I would the sale rep Omar was deceitful and avoided phones calls to resolve problem

kaelyn Nowegejick

Yup I like to thank Amar Tabakovic for generosity of helping me get a vehicle. The car is awesome it was easy and quick . Thank you Financing Gaurentee

Karen Noel

I originally went to Donnelly's to trade in my truck for a car. After 3 weeks of nothing, I finally contacted Central City Auto Sales. Immediately, Amar reached out and within 2 days, the deal was done and I was driving off in a new Tuscon. I honestly can't say enough about how amazing everyone was!!! Thank you Amar from the bottom of my heart!!! You're incredible!!!!

Kristina Randell

Love my Jeep that I got! I was totally Satisfied with the help and fast response to everything that I needed... Big thank you to Sofiane.... ????????????

Michelle Fawcett

I just had my 2015 Kia Sportage delivered and I couldn’t be any happier with the vehicle. Amar Tabakovic Was my representative and I couldn’t have had a better and more incredible person to deal with. Amar was professional, patient and very helpful. He thoroughly answered the hundreds of questions I asked him and always responded quickly. I swear he works 24/7! I told him exactly what I was looking for in a vehicle and he made it happen! I highly recommend Central City Auto Sales. Ask for Amar and I promise you won’t regret it.

Taydum Mathews

This is probably one of the best websites to get a financed car I got a 2017 cruise lt for low payments and also shout out to Walid he gave me a chance and reached out and helped me get a car quick he gave the best service ever give him a raise

jessica theron

Sal was referred to me by a friend, and now he’ll be my go to. Super personable, knows what he’s talking about and has a genuine love for the industry and it shows. He went out of his way to get me what I wanted, and he broke down the process step by step so that nothing was missed. I suspect he has many referrals, and I will absolutely refer him to everyone I know. Highly recommend Sal, if I could give 10 stars I would.

Amanda Dadd

I had the pleasure of working with Sal, who went above and beyond to find me exactly what I was looking for, and got me an amazing deal! He promptly answered any questions or concerns I had, and was all in all amazing to work with. I would definitely recommend this company to friends and family. Thank you again, Sal, you rock!

Jay F

Dealt with Neal, great experience. Fantastic service, highly recommend to go there for your next car ! - Jason

Lou Lepage

Best deals for cars

D.R. Price

My Wife bought a vehicle off of Mike not too long ag and we were both very pleased. I've gone back since to ask general questions for my potential new car. Mike again was happy to help and gave me some good info, for both selling my truck and my search for the next right vehicle for myself. Solid customer service.

R

Amar was great help finding our new to us GMC Sierra. He made the process super easy and flawless. I had recieved my truck yesterday, just a couple of days after applying. Thanks Amar, i would do buisness with you anytime.

susan cousineau

My experience with this company and especially Amar has been amazing. The costomer service and efficiency At. I needed a car asap because mine had broken down and it would cost to much to fix. Also during this pandemic wasn't sure I would still be working or getting paid. Also I live in Sudbury ont. Amar and his team got me the car I would like to have to me un a few days. I love my car and I highly recommend them. Thanks agaim Amar.

Mitchell Faulkner

Great experience buying with these guys. Customer service was excellent they were able to do everything I asked. Omar and Ahmed were great to deal with. The car was exactly what I wanted.

Jessica Lessard

My mother and I had a truly awesome experience with Mike! He was super attentive and listened to what we wanted and provided us with many options! He did not bat an eye at having to rework the lot more than once to get a vehicle out for us! Mike was great and I recommend him to anyone looking for a used vehicle. We got a great deal and are so greatful for such an easy going experience in an otherwise stressful time! Thanks a million Mike!

Elizabeth Parsons

AMAR was our guy! This was my first online car shopping AND financing experience... I bought a BEAUTIFUL car (Buick Verona) with fair monthly payments. Everything was covered in Amar's customer service, despite my headache with moving from province to province! Whole other review!! My car was delivered 6 hrs away at my place of employment by the nicest gentlemen... This has really been a fun and exciting experience; Very satusfued customer! Thank you Amar for your PATIENCE, relaxed and no pressure attitude.

Eric Barrette

Very satisfied with the service that was provided! Amar was very helpful and great to deal with, found an awesome car at a great price! 10/10 would recommend to anyone looking to buy a vehicle and I'll be calling Amar for my next purchase ????

Roger Poitras

The customer service was excellent and the experience was top notch! I will recommend to friends and anyone in the market for a vehicle. My needs were met quickly and I felt appreciated as a client! Thanks!????

LK Kaing

Great guys perfect experience after buying a car from them would never go elsewhere ...keep up the great job !.

Nicole Anozie

This is the second car my husband and I have gotten from Sofianne and our first time dealing with Sal. I am not disappointed, I’m a very particular person and they both catered to those needs. Any and all my questions were answered immediately. My concerns taken care of. I do not have a single complaint. I’ve already recommended their services to family and friends who also intend on doing business with them. Professionalism and Service are their key features. You will have no issues dealing with this company!!

Jason Mainville

2 years ago I bought my wife a Ford Fusion from this dealership, they went above and beyond to make everything perfect, even having a new bumber put on and painted. I was extremely please with every aspect of the transaction and the level of service Bruno and Neal had provided, so much so in fact that I'd referred friends to them and a couple who ended up buying vehicles from them. Fast forward 2 years and I was time for a change, my wife wanted something different, because of the service I had recieved on my first dealings with them I had no hesitation to go back to them..........huge mistake. After a bit of confusing about what this particular car was advertised as vs. what it actually was the salesman did try and make things right to a satisfactory level but prior to signing they were made aware of damages to the vehicle (cracked paint on the rear bumper and scuff marks in the paint) and I was told it would all be rectified and it would look better than it did on the day of our test drive, from my prior experience with them I had all the confidence in the world that this bumper would be repaired properly. I was wrong, instead of having it repaired properly they had their on site "detailer" try to hide the issues rather than repair them, the bumper and scuffs were painted with a rattle can, not prepped properly and no clear coat, the entire car is covered in sanding marks and looks dull and hazy and swirled, I expressed my discontent on the day of pick up and was told by the salesman that he would speak to the owner and get back to me the the next day, a couple days later and still no word from him so I contacted him only to get a run around about my trade in that they bought sight unseen. I have no doubt that this is being used against me to not fulfil what they agreed to, I contacted the one introduced to me as a manager and expressed my unhappiness........still no reply. I now have a 2018 model car which has paint that looks 30 years old. I now have to look into having the bumper replaced/repaired and to bring the car to a proper detailer for paint correction.......if there is enough clear coat left to work with. Steer clear of these guys, you'll only regret it.

Will B

Strange experience. Advertise at one price, then change the price higher when you show interest?? Buy elsewhere!

Abdul Alkenzawi

Great and friendly friendly staff and excellent service. Best deals in Ottawa.

Michael k

Worst sales team I have had to deal with . I've been waiting 4 months for a reply from Central City Auto Sales . Sold me an SUV with an exhaust leak and it needed a new motor . They knew this and pushed their warranty on me !!!!

Jaafar Khalil

Thank you Ahmad you went above and beyond with your exceptional service. I appreciate you taking your time with us ????

Colleen Berry

Sofiane is great to deal with. He finds what you are looking for and is very honest and true to the sell. He is very prompt in responding to your questions. I highly recommend him when looking for your vehicle. ????????????

Serge Savoy

Team of professionals - Fred, Alexandra, Johnny. Recently bought a new car. All questions answered, paper work done quickly. What else do you need when buying a car? If you are looking for a new vehicle - come first to Central City Auto Sales. Good luck !

Penney Pay

I just wanted to let you know that i have been dealing with Sal Jami on getting a vehicle. He has been such an excellent person to deal with. He is very personable. He spent many hours finding me my first choice. He called me on a regular basis to keep me informed on progress. I highly recommend this company and especially Sal

Mike Brennan

I love my truck. Great after sale service. They worked very hard to make sure I was happy. Thanks Neil!

Philip Seebalack

Just did a wholesale transaction with Sofiane. Deal was quick, simple and straight forward. Would recommend Central City Auto Sales to anyone looking for a car.

oge

Great car shop!

The wizard of herb

Sofiane got me the car I wanted for a great price. No complaints with the service.

Divy Shah

Amazing Dealership. Amazing Staff . Neil , the owner is a very friendly and hardworking , found the car I've been wanting for the right price. Financing was easy and smooth. After sales service was fast and amazing. Recommend this dealership to everyone else looking for a used vehicle in every range. Thank you so much for the amazing deal and service. Regards, Divy

Breanna Raymond

This is the best place to findd a car I got approved quickly and got my dream car thank you so much Amar you are the best person ever Anyone who is looking for a car come and chose this place you will find your dream car for a great price at this dealership Great reliable place and a trust worthy company Drive in your new dream car with this dealership

David Fortin

What an awesome group. No pressure, highly cognisant on their vehicles. Gladly recommend

Tinker Belle

Lovely sales people

Tanya Desmoulin

Great service sophaine is a great guy and will get ya in the ride you want .. thanks again Sophaine

J h

I just finished paying off my debt and was looking for a second vehicle on top of needing to improve my credit rating. I filled out the application on Canada drives and was contacted the following afternoon by Sal. He asked me what I was looking for and was very thorough. He got me approved very fast and had no problems finding me exactly what I was looking for along with a little extra. He even found the exact same car with lower km’s than the first one and the tinted windows I wanted as well. Sal made the purchase of my vehicle fast and effortless. This was my fifth time purchasing in my lifetime and would highly recommend Sal over anyone else or any dealership.

Eleanor Blais

Worst experience buying a car I have ever had. Lied to, broken promises, unreturned calls and texts. They still have my spare key they were supposed to send me, but that's the least of it. I only dealt here because I was desperate to get out of a bad car deal THEIR former business partner put me in. Now I'm in a much worse loan with a car I didn't want. Pm me for more details. I kept all texts over the last year. I gave them a year of my time.

Kyle Flanagan

Amazing experience, these guys went above and beyond. I never had an experience as good as this at any other dealership. These guys are very professional, fast and easy to work with. I went in with a certain car mind, they helped me finance the car I wanted. Go see these guys if you want a good deal. VERY GOOD SERVICE Thanks to the guys at central , Neil and andro

Yuri Dembin

Great place to buy a car.

Mesfin Habte

Hello thank you for everything

Okey Onyeokoro

Spoke to a particular Sales Man called Bruno, he was so willing to help and answered all questions we had. He seemed particularly interested in ensuring we left satisfied.

John Ohara

Got my second vehicle from Amar tabakovic and both times very pleased on the great deals he provided. Also both times were very quick on recieving what i wanted. I strongly suggest dealing with him.

Stephanie Hurst

Would like to thank Amar Tabakovic for assisting me in finding a great vehicle. As a busy working professional and busy mom, the process was very easy and quick.

Joanne Dickinson

Excellent condition rides like a dream i have been looking for this truck for a long time and SAL did everything to find it i was totally amazed at his perseverance. All his hard work paid off. I totally love it ????SAL IS VERY GOOD AT WHAT HE DOES. HE HAS A GREAT DEAL OF KNOWLEDGE. AND ON TOP OF IT ALL I MADE A NEW FRIEND ????????????THANK YOU

Kristine Kaiss

I have so many good things to say about this place! Buying a car has never been so easy. I was on the market for a pre-owned car for the longest time; however, I had the worst luck. Until one day I applied online and I got a call from Ahmad. He asked a few simple questions to understand my situation and what I was looking for. He made the whole process so easy and without stress. He was able to get me the car I wanted while sticking to my budget! They delivered the car straight to my door, which is excellent because of the pandemic. I will definitely recommend Ahmad to all my friends and family! What an excellent service and team !!

Dirk Breed

I Recantly purchased a car from Neal easly one of the most honest helpfull people i have mett! Super service honest straight foward! I would recomend their service to anybody looking to buy a vechile .their word is still their honour! Much apreciated great service!

Le AirSolution

Good service Good altitude

Sebastian DeCarle

Very professional, excellent friendly service. Shoutout to Andro.

Cory Lacroix

Bought a 2018 Dodge Ram from here. The truck broke down less than 2 months later. I was led to believe this truck was in good condition. My mechanic told me it’s never had an oil change and because of that the engine was long gone before I even purchased it. With it being my first truck I was exited to get it on the road, so needless to say I am quite upset. The whole engine needs to be replaced and it will cost upwards to $8000. Be careful buying here

Adam Omar

Never have I ever felt so comfortable purchasing a vehicle. Ahmad made it so easy and affordable to get into the vehicle I wanted. Very professional, trust worthy, and really knows his knowledge about different vehicles. He made the process very easy and kept all promises. If anyone is ever considering purchasing a vehicle Ahmad is your guy.

Leehaw Smith

Sal and his crew worked hard at getting my truck

Maryse Smith

scammers, they will promise to finance with a "private lender" (Surprise, it's them) and then refuse to give the actual financial information. They will add many hidden "fees" to double the initial agreed upon price.

Ray C

Called about a vehicle and they tried to sell it to me for $2000 more than advertised! Unbelievable!

Alyssa Gunner

Sofiane Zekaoui was excellent to work with, he got my vehicle within days and even it had delivered to me! He was very helpful and always kept contact with me regarding any updates with my vehicle. Highly recommend Central City Auto Sales. :)

Chris Lalonde

Great service and very friendly staff. Answer any questions you have and great selection of vehicles to suit your needs. Would recommend 100%. Thanks again for the beautiful SUV at the right price!

Toxic11_FTW benh4m

Amazing customer service from sales rep Sal.Love my new SUV!!!!!

Mairin Holley

Decent dealership, takes care of follow up issues promptly

Robert Forsythe

I wouldn't recommend this dealership to anyone. They tell you that you will get a reliable vehicle after the repairs were done.the 4x4 dont work and they tell me the rest is my problem.

Salem Oweis

At central city auto sales ur treated like a king . neil got me a beautiful envoy and worked hard for me . he is the best in the city!!! Thanks neil, i love ya buddy im so happy with my envoy!! But more happier with ur service.