Reviews of South Oakville Chrysler Dodge Jeep RAM SRT (Car Concessionaire)

Jay Banks

Found wifes dream car, located at their sister site, Galt Chrysler. Working with Steve Patruno, he made things happen during a tough period (lock-down, shorthanded, etc.). Within a week, deal was done, and we took delivery as scheduled. Very happy with the whole experience.

Carina Carvalho

I had an amazing experience at South Oakville Chrysler!! Michael V was amazing, he answered all my questions i had in regards to financing my car. He made the expereince really easy and stress free. I would definetly recommend South Oakville Chrysler. Thank you Michael V for the amazing customer service!! ????????

Adrian Mark

Great service from Ray at service. Had my jeep repairs completed fast! I'd definatley recommend their service! Thanks again!

John Gaulton

Purchased my new jeep here after my last one died. Adam in sales and Mike in finance were absolutely wonderful. Best experience I have ever had at a dealership. I simply cannot say enough about how helpful and friendly Adam was. I'd recommend him to everyone I know.

Robbie H

Eric G. (Sales Rep) & Damien K. (Sales Mgr) were fantastic to deal with. Eric approached me within seconds of me entering their Dealership. The overall purchasing experience was relaxing and enjoyable. Prior to visiting South Oakville Chrysler Dodge Jeep RAM, I went to three other Jeep Dealerships, two of the three didn't follow up with me (when promised) on my interest in purchasing a Jeep, and one actually walked me out the door saying "good luck finding a better deal". I will recommend Eric & Damien to anyone in my network.

Kevin Fochuk

Azeez and the staff at South Oakville made the experience quick and effortless! Saw an add online and after completing a lot of research called and found the vehicle I wanted had been sold. Called up and Azeez was able to get me the same price on another vehicle! Great job managing the discounts, and dealer locating he vehicle too! I’m a happy Jeep owner again!

Hossam Bakir

Very unethical practice I received a call on Tue 26/1/2021 from South Oakville Chrysler to invite me for a free oil change that I have on their system. I came in my appointment on the 2nd of Feb and the receptionist told me do you have anything written to prove that you have a free oil change, I told her (and I named the person who called me) called me and it is supposed to be on your system, the guy next to her told me I am sorry, we stopped that program. It seams they are desperate to bring in customers nowadays so they use this as a bait then charge you when you step in.

Aaron McCauley

I worked with Steve from sales and Mike from finance. They Help me buy a brand new ram 1500! The boys killed it, I love my truck, I’ve known Steve for a while and trusted him right from the beginning. Mike was knowledgable and Took care of business. I love the truck - it is exactly what I wanted and I got a killer deal. thank you once again South Oakville Chrysler, this is my second vehicle from you guys and the service is always top-notch.

Oyetola Oyenuga

Rakel was very helpful to get my vehicle back on the road quickly and with clear, frequent communication. Hourly rate is why I kept back the 2 stars. Ouf!!!

Benjamin Grim

Okay my transaction was far from smooth or pleasant. Had an issue on delivery and follow up .....took an enormous amount time but in the end, with help from the Big guy, it was resolved pretty good. For me it was not a great experience. Car sales seemed to have gotten worse than the horror stories once told. Remember it's a business transaction. Get things in writing. Don't trust what you are told.. check things out. Give yourself plenty of time and be nasty - pull the plug if necessary.

Simoes Stoneworks

Highly advise staying away from this dealership, been servicing my truck there for years and last few times have been given sup par service. Was heavily gouged on pricing. Took truck there for a check engine light they claim they did diagnostics and all sorts of other expensive work to just have the light come back within 30 minutes. Then was told to have the def system deleted, which is pretty illegal. This place is run by scam artists to say the least. Also they charge $200 to replace a blinker. 1 minute job 2 dollar part. Service guy was Chris. You've been warned.

NIZAR Z.

Chose the 2020 Grand Cherokee Limited X Cherry Red color. My appointment was quick and finished in 1.5 hours. Rich did a good job and I finished with Mark the business manager that gave me what I need.

Roberto Hidalgo

As usual, the team at South Oakville took good care of my car, offering me a shuttle ride back home and then back to their place once the car was ready. No complaints, car was ready by the time they told me, the car is serviced and 100% reliable, so just the best compliments ! It is my second car with them. My experience tells me that picking up the right dealer is as important an experience as picking up a good car. I would recommend considering South Oakville as a choice if your car option goes for the brands they offer.

brandyn leclair

I dealt with Robert( the tall guy) when buying my first truck! He made me feel comfortable and not pressured at all. Being young and looking for my first vehicle lots of people wouldnt show me the time or day but he spent so much time with me in person and over the phone to make the right choice! My vehicle was as promised and I couldnt be happier. He listened to my budget , and my needs without judgment or pushing me outside my comfort zone. Now that the 2020 models are out he has been working with me to upgrade soon with more options Hes upfront and honest , I refer everyone to him and will follow him wherever he goes ! Great job Big Guy see you soon!

Glenn Waine

Nancy and Ray were both excellent to deal with for my servicing. Only reason not 5 stars is that I dislike how I have to 'prove' every time that I am entitled to free oil changes from when I bought the car from them. Surely you can make this a better customer experience and not make me feel like I'm trying to get something I'm not entitled to?

Kris Groulx

Went in to check rumbling brakes and transmission slipping. For brakes they gave a an incorrect diagnostic, didn't check system thoroughly and missed a problem that was found by another mechanic. Also recommended to change rotors that I had just changed 5 months ago. For the transmission they performed a software update without telling me they were going to do it, and charged $250 for it... a software update... I didn't appreciate the hidden cost, and I still have the same braking issue as I went in with after spending $600 for "brake servicing" and changing brake fluid. Also be careful if trying to pick up your car on Saturday as they close earlier than the sales office without letting you know and can cost you even more in uber charges...

Brooke Ranieri

I have been searching all around, going to different dealerships in every city with unpleasent experiences and dealers trying to rip us off until we found south oakville Chrysler. From the moment we walked in Oz and Darcy took care of us and treated us like family. I am so thankful for his service. He was the most friendly, happy person and i had the absolute best experience. I cant rave about Oz enough. He made the whole car buying process a breeze and felt like family by the time it was over. I am happy to say that I just bought a jeep yesterday and its all thanks to Oz and the South oakville chrysler crew! Thank you Oz! I would 1000000% recommend checking it out and asking for Oz specifically! You will not be disappointed. We sure were not.

Oguz Ozer

Excellent Service. Very Professional staff. I have been taking my Jeep SRT to South Oakville Chrysler over 6 years and always very good service. I showed up at the dealer with a flat tire 30 minutes before closing time in a extreme cold weather with a non-Mopar car. They fixed my tire in couple of minutes. Highly recommended! SPECIAL THANKS TO RAY!

Kimberley Medeiros

Tried to get ahold of someone by the name of Oz over the phone, couldn’t get ahold of him so my husband went into the dealership. When he got there this Oz guy told the guy at the front desk that he didn’t have time and that he “wasn’t doing this right now”. He didn’t want to help my husband and acted as if he wasn’t standing right there listening to him. What a joke this guy was. He finally went to help my husband out and was so rude and unprofessional. We purchased our truck from Oakville Chrysler south and I will not be returning there nor will I be recommending any of my friends or family there. Horrible service, very unwelcoming.

Bo Spinelli

Excellent place to purchase a car. We showed up with 3 kids under 10, no one complained or gave us dirty looks. They were all very nice and accommodating. Kris got us into a great van at a fair price quickly. Mike gave us great financial advice and made sure that we were comfortable with our deal. Saffi was awesome at the end when we did the final touches and I got to pick up the van. Everyone was so kind and showed some serious customer love.

Rider HAN.X

They will try to deceive you. On the first day they will tell you that you only need to add 10,000 to get a new car and ask you to pay a deposit. When you come to complete the deal, they will let you add 18,000 to try to defraud you. Their manager and sales Robert are both Liar, don't trade in with them！

James Lavis

The rating is due to customer experience and the truth behind their rust proof program. I encourage a read here. The Rebel itself is a wonderful vehicle, that aside my experience at SOC was a story of how not to handle a customer. Here are elements I think you should consider: 1) They offer a platinum shield program through First Canadian but only give you half of it for $1600 bucks. South Oakville will submit your paperwork to first canadian and note that YOU declined the rest of the package, but after speaking with First Canadian, it should be the whole package. You will get no undercoating and please do yourself a favour and read up on the rust module. Be prepared to pay out of pocket for Krown. 2) Their customer service is horrendous. After having a deposit on a truck that didn’t arrive, I asked for one off the lot. Was told by Daryl that he was with customers, ever time I made contact. Reached out Al, Logan, Kris and Cam, to no answer. I have email proof of each statement there. After raising my concerns on the warranty program, and getting no contact back, I contacted FCA to which you will find out is independently owned. FCA can do nothing. It is only after I completed the sale and asked for the district manager did I get a call from Cam. After waiting I got Krown done myself. I explained my situation to Cam who was kind enough to let me know it was his day off (after he made contact first) and that I got a great deal on the rust proofing. I would never recommend dealing with this group ever again. I have every text message, every email and documented issues to back up my claims. 3) The state of the vehicle. Was told it had 10km on it, as did the paperwork. Got with 106km, full of crumbs and you could see the spray they used but didn’t wipe. Great detailing job for a 70,000 truck. Summary: staff who treated me terrible, only acted after I called FCA despite reaching out, the most expensive rust proof I have ever seen and still missing the underside. Never again and I will glad share my experience with anyone who asks. My brother bought from Peel, I suggest you do the same.

Raja Kuppuswamy

Recently went there for fixing a recall. Used to go there a lot few years ago (when I owned caravan which I bought there) when it was Lockwood Chrysler. Staff are always friendly here. Their shuttle drivers are great. I never had any issues with repair works or services, oil change or tire rotation. The have refreshments while you wait for your cars fixed. Overall good place

Michael D

Purchased my wife's car here several years ago. The sales service was terrible, the repair service was even worse. I had troubles from day 1. I've already spoken with the manager of sales and auto service to express my feelings and loopholes of ongoing issues. Consistently bringing our car in for unresolved issues, driving an hour to pickup and the problem wasn't even dealt with. We are not talking a couple times either, literally over a dozen times and many waisted trips. I really hope the service improves but I would NEVER deal with this place for sales or service ever again. I'm glad my warranty is over because I'm never returning. I will say there was two service advisors I dealt with that were great, but they are only as good as what happens in the shop area unfortunately. Hopefully new management someday may fix things here, but it's quite embarrassing for a dealership to have such sloppy and lack-there-of workmanship.

Peter Sadek

The new car is great but the aftersales service is very poor. No communication from the dealership whatsoever. I have tried to reach sales, finance and management through calling them but I always end up leaving voice mail and they never responded. When I bought my car, I have bought 1 accessory for my new Durango and to my surprise was not installed the day I received my car. On the spot, They told me that this was due to the fact that the accessory needs to be ordered and fitted at the earliest chance possible, more than 4 weeks passed and I haven't heard from them yet. I'm not sure when I will be able to get my accessory or if I should ask for a refund!

Conlan Shane

I would highly recommend the South Oakville Chrysler dealership!. I want to thank Daryl Morris who is the sales rep and Mark Diab the finance manager for helping me secure my new Ram 1500 Classic 5.7 Hemi. I've been wanting one for a long time and I was recommended from a work colleague that South Oakville had some great deals. I'm from St. Catharines in Niagara and the dealerships down here and the surrounding area don't even compare to the deals these guys have. I wanted to be careful in choosing the right truck for me and Daryl & Mark helped me greatly in what I was looking for and also worked with me to find an affordable and comfortable payment. What I got was an awesome truck that I'll have for many years and they definitely gained a new and hopefully long time customer! Thanks Daryl & Mark!

Share Devil

Top notch service. This was a first time experience as we had never been to SouthOakville Chrysler. Adam was our first point of contact, he went above and beyond to make us feel comfortable. This place was one of the most welcoming places we have been, usually when we have looked at other places we are met with pressure sales. That is far from the case here these guys did everything they could to accommodate us and made every step of the process simple, easy and knowledgeable. This will be our first stop when we want another vehicle! Thanks to the whole family at SouthOakville Chrysler you guys are A+!

Paul Hollingshead

Took my 2013 Ram 1500 in for a service, asked them for an oil change and a detailed inspection. Found a few issues that they recommended maintenance. Overall very happy with the professionalism of Jeany(?) and the mechanic who worked on my truck. Hey, they even washed my truck, it looked amazing when I picked it up. Thank you

Jean-Luc Lemire

greatly appreciate the quick turnaround. I’ve been taking my truck to South Oakville Chrysler for over 3 years now. What I appreciate the most is the follow-up on estimates and reasonable timelines for completing the work.

John Lowe

Alissa in Sales was great. Knew her stuff and was very helpful. The rest of team not so much.

Ken Thompson

Went there recently for a recall item on my Jeep , I am not a client there, work was done "no charge" , appt was easy to get , work only took two hours or less , friendly, professional staff at parts and service

John Ferguson

The staff at South Oakville Chrysler are awesome. Very friendly and they explain everything. I had my van in for service, and there was no pressure to get different services done that I wasn't planning on doing. Pricing is reasonable and they stand behind their work.

Ahmed Shakib Abdulkarim

I bought a car for my daughter three months back, they offered my 27k cash price, I asked for finance and unfortunately I did the math wrongfully and offered them a certain payment on bi-weekly, they pretended that it’s too hard but they will try, after two day they called and they said finance approved and the deal went ok. A couple of days back, I checked the finance contract and found out that they put the initial amount for finance which is the car price is 30k. Bottom line: they are not honest nor trustworthy m, I can’t do now anything but paying every month extra $25 because they are greedy.

Rick P.

Bought their showroom Dodge Ram 1500 inn 2012 and Jeep SRT in 2016. Service was good, selection was better. Def one of the better Dodge dealerships i've dealt with. Pros: Good selection of vehicles, even Hellcats. Fairly responsive staff. Cons: sales staff communication can be lacking at times. brand new vehicle door dinged just before i picked it up. I would shop there again as its still a decent dealership.

Brett Betcher

This is the very first time I've felt the need to write a review for anything on Google, but I feel it is necessary. Put simply, I wouldn't recommend this dealership at all if you're buying from out of province or a long distance away. My entire bad experience seems to stem from the fact that I'm out of province. Stay away if you're not local. I first contacted the dealership on April 16 about a vehicle in their used car inventory. The first couple of days went smoothly. I told the sales person I had a trade, sent pictures and any other info that was asked for. The sales person got back to me shortly and told me what they'd be offering for my trade. I was pretty happy with the price of both the vehicle and my trade so I gave the dealership the terms of how I wanted to do the deal. Down payment, finance terms, etc. I based my terms on the full price of their vehicle plus taxes. I did not try to bargain them whatsoever. The sales person said that the terms I offered were "very close" and told me he would get back to me on a specific number. Up to this point, the dealership would have received 4 or 5 stars from me. Especially in this time when COVID-19 is such a factor, I was very impressed with the service. My experience since then, however has been the reason I give 1 star. I said I first contacted the dealer on April 16, and then a few days later I was told they'd get back to me on a specific number. It's April 27 and to this day I did not receive a specific number on pricing. I have not received one phone call or text or email from the dealer since I gave my proposal. I have had to call the dealer several times myself to see if they had an update for me, which they never did. I should note, I am a long distance away from the dealer so delivering both vehicles would have been required. I told the dealer I had already contacted several companies about vehicle delivery and that I would handle all of it including cost. I was willing to sign a disclosure about the condition of my vehicle. As you can tell, the vehicle I wanted was very rare and I badly wanted that specific one. Anyway, now on April 27 I called the dealer again to see if they had any updates for me, and they actually did. They told me they had another potential buyer come to them on the 24th and they were now trying to secure financing on the vehicle. They told me they were going to see how that goes before getting back to me because this buyer was local. I told them I was no longer interested at all. To sum up, I can understand that out of province buyers are more difficult. I can understand that local buyers are preferred. What I can't understand and what lead me to write this review, is the lack of upfront honesty from the dealer. If you're not interested in my business just let me know from the start. Don't string me along for a week and a half and then drop the bomb on me when an easier sale comes along. I was very eagerly awaiting their progress so that a deal could be done, and all for nothing. I passed on other vehicles closer to me because I badly wanted this specific one. I will not be taking my business to this dealer again. Let this be a warning to any potential buyers who aren't local. If it seems like they're not interested in your business, take the hint. Take your business elsewhere instead of waiting around. Edit in response to the dealer response As i mentioned in my first review, you did not communicate any of these things with me until the last day we talked. "We could not allow our dealership the specific set of risks associated with your particular transaction." This is the first time I'm hearing that. No one communicated that to me during the process. Secondly, when i give you an offer and a week goes by without hearing a counter offer from you, what am i supposed to think? Third, i was not given the manger's personal number, i was given a sale associates. Ask your secretary how many times i called and said i wasn't hearing anything back from the manager. My complaints are 100% accurate and justified and i will not remove this review.

Jennifer Barr

Great service. Friendly staff. Love that they always review with me what work will be done or needs to be done so never any surprises!

PeteesRamChannel416 Di Salvo

They went that extra mile to do more than I expected. It was all under warranty they changed the manifold bolts on the side where they were all broke. The other side had no broken bolts but they changed them anyways. I was pleasantly please!

A D

Purchased a new 2020 Ram 2500 from Cam and Robert Windmill and I had a great experience from start to finish. I’ve purchased well over 10 vehicles from Cam and South Oakville Chrysler and never experienced any problems. ????

Jocelyne Babin (Babs)

Integrity is the number one reason why I've continued to deal with Lockwood for over 10 years now. They are genuine in their assurance of providing you with the best information and service available. Yasir was incredible in his dealings with my family and ensuring that both vehicles purchased on our visit was the perfect fit for us. Thank you to the Manager Patrick as well for ensuring we were provided with a great deal on purchasing two vehicles. We know we will always be looked after when dealing with Lockwood. Jeanie has been incredible over the years with ensuring all our service needs are dealt with promptly even when we were often rushed to get our vehicles back. Thank you all for what you do and continue to do for us.

Frank Castellano

Went to see Daryl Morris about a jeep super friendly and great guy . Gave me all the info I needed, went to other locations Pryor not as frendly. Just very very pushy. When I am ready to buy I will give Daryl a call . Thanks again you made my experience very relaxing.

derek koabel

Purchased a car here recently. Azeez was my sales associate. Highly professional and personable. He was upfront and clear about everything with my purchase. A small mark on the bumper made me hesitate my purchase... so they replaced the whole front! Would highly recommend for anyone looking to purchase a vehicle!!

Stephen Baker

I had great purchasing experience thanks to Eric and sales team over at South Oakville Chrysler. I felt no pressure from the sales staff, and was met with all the answers I needed to make purchasing my new jeep easy and enjoyable. Thank you again!

Ben S

Used Car Inquiry: I was contacted by a sales rep after responding to an ad on kijiji for a used STI. I told the sale rep my price and told him, since the dealer is far from me, I would only come in and look at the car if the price I offered was doable. He said ‘sure, you just need to come in to show my sales manager your serious’. When I got there I asked the sale rep if he spoke to his manager. He said no. When the sale manager came over he said he wouldn’t be able to do the price I asked for and quote 2k more. This is something they could have said to me over the phone, I walked out not willing to negotiate. My visit didn’t last more than 10 minutes. What a waste of time. The sales manager also got visibly upset when I told him I could get the car cheaper in March and I’ve already have been waiting a year. Terrible service, not personable and I would never visit here or recommend this dealer. Read the other Google reviews and the dealers reply’s before coming here. They are interesting to say the least.

Li Sean

Great place to get your Jeep, great staff also! I had a great deal and very happy with this dealership. Thank you to Eric M.P Galvez our salesmen who helped my wife on her first Jeep purchase. Sam Sferrazza the sales manager a very nice gentleman gave us a great deal and Mike gave us great financial advice. well done folks! Definitely recommended this dealership and will back for future purchases.

baljeet maan

One the worst dealership in ontario . Logan and minhas are top liar of the dealership never trust on them. This dealership waste my 66k dollar money . I bought new car there was scratches on it on the delivery date . They said we clicked the pictures and will fix it we will contact you . 1 years gone still they haven’t contact . Mogan said i will fix the scratches but you need to refer our dealership to your friend . Why i need to refer to someone my experience was very bad … Chrysler should not allow to open the dealership to these kind of staff. Never ever go there . There are so many dealership in ontario . Somebody refer me this dealership and waste my money . As well as there is no customer service . Minhas way of talking is like he is the boss of the dealership and he is not ready listen my point . . They will contact you until you sign the agreement once you sign the agreement and buy the car afterthat nobody care you . Who you are and what kind of problem you have with your car .. think twice to go there don’t waste your money and time . You can buy the same product from other dealership .

Kate French

My mom recently bought a Jeep Grand Cherokee from South Oakville Chrysler. Our sales rep was Saffi and he was absolutely phenomenal! He was able to give my mom and I the best experience we’ve ever had at a car dealership. From start to finish he was professional and patient and understood that this was a big purchase for my mom. He was not pushy or overbearing and was there to guide my mom with any questions she had throughout the process. With his approach there was no pressure which allowed my mom to take her time and make a decision on her terms. The pricing of the vehicle was fair and the management team was extremely professional when completing the final steps. The sales manager, Sam and finance manager, Dave were thorough and went above and beyond to make sure everything was covered on our behalf. The two of them were extremely down to earth and made us feel comfortable. Sam provided us with an extra set of floor mats and Dave gave us a generous discount on warranty. The delivery date was even offered to us the next day! There was a real team effort at South Oakville Chrysler and that’s what was so refreshing about it. Positive, upbeat and professional! I would highly recommend this dealership to anyone looking for a promising experience if purchasing a vehicle. These three will most definitely take care of you!

meeral!

It’s been over a month since my dad got his new ram classic truck(with a scratch on rear bumper) and even after sending several emails to the manager of the dealership, he never got any positive response in return. Finally, paid from pocket and got the scratch fixed from another source. Again as mentioned in previous reviews the finance manger Darcy was super and helpful but we were not expecting a brand new truck with a scratch and on top of that such an attitude by the management for not replying to any of our emails!!

Nicole Wilson

Great experience shopping for my brand new Jeep Compass! Eric was very helpful and made sure he fully understood my needs and wants so that he could make valuable suggestions in order for the purchase to be effortless as possible for me. He made me feel comfortable throughout the process, and remained approachable (and very responsive) after my purchase when I had a few follow-up questions. It was obvious that he did his best to get me a great deal on my vehicle, and I trusted him. This is something I've found hard to come by in this industry! Thank you Eric and South Oakville Chrysler for making me one happy new car owner! You can be sure to have my business for years to come!

Syed Hashmi

How fast things have gone down hill at this place, I bought a 2021 Jeep Grand Cherokee (my 3rd vehicle from these guys). First week Air-conditioning was not working and Radio has severe distortion and static they fixed the issue with the Air-conditioning but did nothing about the radio. After 3 visits to the service department and few emails they have done nothing for me. They're refusing to honour the warranty. They don't seem to care about customers.

Matthew Cuesta

I just wanted to send my thanks and appreciation to Angela and Bill in the parts department for their service and kindness. My driver side window unfortunately cracked on my hellcat and they have been nothing but spectacular in ordering and letting me know when it might arrive. I purchased the car last month and was looking around for a great dealership to take the car and although I live in Toronto, I will be servicing my car with you guys. Thank you thus far!

Jean-Pierre Labrie

Service is performed as agreed. Seems to be a tendency to upscale services but these are performed well and vehicle performance is improved.

kellyjohn5

E-mailed the dealer through a Kijiji add to confirm that the White 2019 Power Wagon was still available and got a response back very quickly. I had asked for the reply to be by Text so that I was able to communicate without disrupting meetings with my staff or customers and the salesman was OK with that. Through a lengthy number of texts I realized my potential trade was not going to become part of the equation and we moved on with a cash purchase price. This model already had many factory installed features I was looking for and was priced a bit lower than other similar trucks on the market. The salesman even agreed to install a tonneau cover at no extra cost when the deal no longer included my trade. No financing was discussed due to it being a cash sale, but an extended warranty was recommended and was explained with enough detailed information that I agreed to add it on and the entire transaction went very smoothly. Thank you Robert W for your patience dealing strictly through text at the start of this and for making the purchase a breeze. I can't say anything with regards to service because the truck is obviously still brand new and I haven't made any arrangements for service yet. Although the numerous bad reviews on GOOGLE regarding service is a little concerning, I'm not about to judge South Oakville Chrysler based on the negative reviews. My purchase experience was handled professionally and I will likely have these guys look after my 1st service when the time comes. Based on my personal experience I highly recommend this dealership!!

Tim Crosby

I would highly recommend Daryl Morris if you are shopping for a car. Friendly, quick, easy and painless process avoiding the usual back and forth dealings. Very happy with my new Jeep.

me-mo

Traded in and purchased my latest Wrangler two weeks ago. Everyone I dealt with was amazing! Sometimes it can be difficult being a woman in a car buying environment, but here I didn’t encounter any of the issues I have had at other dealerships. They are professional and work to get the deal done. So happy with my experience and would highly recommend!

Shawn Watkins

The 1 star is for the service department, which is fantastic. Great service, great work and they’re quick. The sales side of things loses the other 4 stars. Unfortunately the sales department operates in way that doesn’t really care about return business. I bought a 60,000$ vehicle here which didn’t come with all of the keys that it was supposed to come with. Not a huge deal, but still annoying. Car was picked up in April at which time the extra key was mentioned. Called back in May where the sales rep promised to call back. He didn’t. Called again in July when the sales rep promised again to call back and didn’t. I called again in September, same thing. Called again 2 weeks after that to speak to a manager and again didn’t get a call back. I feel like that is a lot of chances to give people to just call you back for an explanation. I’ll probably just buy a key from another dealership along with the next car that I need.

Ajeet Sran

They will sell you what they don't have and will do pushy sales. Sales man Robert Williams, upon calling him he said he has a vehicle which i wanted , prepared everything needed ran my credit check and then said they don't have a vehicle and I have to order it & will take 100 + days. It was hard to get my deposit back . Wasted my 4 days.

Lino Amicucci

I purchased a 2016 Fiat 500X. Eric, Sam, and Dave made my wife and I feel very comfortable, and really made the purchase a very smooth process. Thanks for everything! We made a great decision coming to your dealership, and would recommend you to all my friends and family.

Joel Boyd

Great experience dealing with South Oakville! Very helpful staff, especially My salesman Adam and Mark D. from the finance department.

TheBrandonMohan (TheBrandonMohan)

I would give this a ZERO if I could. A salesman advised that I should come in to purchase a vehicle. We had been dealing with this salesman for over a week and he had a vehicle of our interest within his inventory. Logan Franklin was apparently sitting in on this meeting where they had provided my father with some "numbers" and we agreed to come in on Monday to see the vehicle that we were interested in. It's a really far drive for my family and we were almost at the dealership when we received a call stating that the vehicle that we were on our way to see had been SOLD. Then we offered a more expensive vehicle with less equipment than the one we originally inquired about. We immediately turned around and purchased from another dealership. This is horrible service and a horrible experience. This was also a huge waste of our time when we could have been looking to other reliable dealers over a week ago. You should never lead on your clients, and you should ask them if they would like to leave a deposit on a vehicle which you are talking to them about for a week or more if you can't hold it. I dont know how you guys do business at this dealership, but it's not a trust worthy team of people and I will NEVER recommend anyone shop here.

Andrew

Spent years shopping for the right Grand Cherokee. Sham was a great help in finding the model/trim for my needs. Great experience.

Adrian Boerstra

I had a great experience at South Oakville Chrysler Dodge RAM Fiat! Daryl was easy to work with and found me the perfect vehicle. It's always great to buy from another "car guy". Mark was also friendly and accommodating making the entire experience perfect!

jeff henderson

Great dealer no bs and got a fantastic ram 1500 from cam and oz. very easy to deal with and no stress plus love my new 1500 limited thanx again boys

Patti Randall

We purchased a Jeep Wrangler in 2012 and returned to Gerry to purchase a new car. Gerry researched our requests according to our "wish list". We were very happy and as their business model promises, Gerry and all the staff were knowledgeable and very accommodating throughout the whole process. We decided on a Town & Country and this included trading in two used vehicles. We did receive top dollar for the two used vehicles which were from a different car manufacturer. Due to being happy with purchasing the Jeep in 2012, this was one of the reasons for us to return to South Oakville Chrysler. The service department is fantastic which also contributed to the decision to purchase a Chrysler. We would recommend this dealership from purchase to service.

Srikanth JJ

They are ok nothing great they did, infact they put the gas bill on me even though I brought a 60k worth car

Harvey Musselman

I’ve always had a great experience and a great relationship with South Oakville Dodge.I’m treated with respect and the staff are friendly and I treat them the same way. I’ve been dealing with the Dealership over ten years. I bought my present vehicle from the dealership and I still have it and that is almost nine years ago Over the years I’ve met some great people.Last Friday I needed a new battery. I had a lot of running around to do before I could get my vehicle to the dealership and Ray took care of me.He explained everything to me. I got my vehicle back on Monday.No problems.Thank you Ray and South Oakville Dodge.

Kevin Li

I had a great deal and pleasant experience for the purchase of a brand new Jeep Wrangler in this place, it's my first ever Wrangler, so excited about the car. Mohamed was my salesman, he was very helpful throughout the whole process and always made me feel comfortable buying a car from him. Michael and Domenic in Financial Services had been very helpful as well, always been trying to figure out a way for you. Sam, the general sales manager, is a very nice gentleman, he'll do the best he can and deliver what he promised. Overall, everyone in this dealership I've dealt with is a nice person and always put themselves into customers shoes. Go there and you won't regret. Highly recommended. I'll definitely go back for future purchases.

Debra Emidio

I have been buying cars through this dealership for years as they truly see the value in loyalty and have always done their best to meet my needs.

Lynda Little

We had an amazing experience shopping here. We had been looking for a car for several weeks and had visited many dealerships in the area. The service here was by far the best and contributed greatly to our decision to purchase our new Fiat 500 here. Alanna was lovely and very informative. We appreciated her low-pressure approach and was very upfront about all the details. We felt the negotiation was very fair and we are happy with the price we paid. Even after the sale we were impressed. Alanna provide a lot a tour of a the feature of the car even in the middle of a snow storm and has made follow up calls to make sure we are comfortable with the car. I would highly recommend both her and this dealership looking for a new car.

Franjo Eros7

I bought a vehicle from here. 2019 Power Wagon. Paid cash and a trade in. Asked my salesman(Robert the tall one) for a Owner's Manual for the vehicle and assured me he would get me one. 3weeks later he SMS me that he just sent my manual after I called him several times requesting said Manual. Finally 2 weeks after not getting the manual, I left 2 Sales Managers a voicemail. Neither one replied to me. Thoroughly disappointed with sales team leaving me to believe they don't need anymore of my business and hopefully none of yours. Kind regards Frank

Albert Tai

Awful place to get your car repaired. I went in there with a perfect car, got an oil changed and upon picking up my car I quickly realized it was broken. The shifter was wobbly and could not drive it off the lot. I left the car there to be investigated. Afterwards, it was realized that the shifter cable was broken. It was over a 600 repair ontop of the oil change after they discounted some of the manual work. Very disappointing given the car was left perfectly intact. Furthermore, after the car was picked up the shifter shifts oddly into different gears and locations. It's a very frustrating experience, and I would suggest against getting any fiats serviced there. It's mind blowing they are fiat certified.

Grand Cheng

Great dealership with a relaxed and easy purchase experience. As a result I have been a repeat customer and also recommend this dealership to my friends.

Chris Robinson

Customer service here is top of mind at this location. They are always friendly, mindful of my time and my costs, and accommodate where they can. It is a noticeable effort that I appreciate.

Kevin Doner

I bought My 2020 Wrangler Sahara from South Oakville Chrysler in August and I can't say enough about the team or about my Wrangler! Great dealership, thank you!

Lindsay Hampson

Had a great experience. Daryl in Sales was really knowledgeable. The process was super smooth. Darcy in Finance was great too. Nice people and I love my Jeep.

Mel Tiqui

What can I say... Painless, friendly and a fantastic price to boot... Could not ask for more when buying a car! Eric was fantastic to work with along with the rest of the staff... That includes you Sam ????! Thanks everyone... Never had an easier car purchase and at my age there's been plenty of cars! Wish they had 6 stars.

Giyusanfan TamoTomioka

I have now called 4 times and left 4 messages trying to get in touch with someone from finance to get the buyout on my jeep and it has been crickets. You definitely get what you pay for...I traded my landrover in for the Jeep as I thought would be a fun car to drive to complement my Porsche....however after dealing with premium auto makers this experience has left me with a bad taste in my mouth. Customer service is customer service and should always be top notch irregardless of how much you spend.

Marc Pronovost

My experience with South Oakville Chrysler was excellent. Especially considering I was dealing from out of town, I wasn't sure how this was going to go. But Rich was very helpful throughout the experience, even FaceTiming to ensure I was comfortable with this vehicle. Mike was also very helpful to finalize the paperwork. Very happy with my experience. Thanks guys!

AL

Just wanted to give a review and say Thank you to Rob Winmill the salesman who helped out my girlfriend on her new jeep purchase. What a great guy and one of the best salesmen in the business. Highly recommend you ask for him! He knows the product well, and has a great sense of humor to go along with it.

Trena W

Im so glad Robert O contacted me to let me know which dealership he went to! Over the last 4 years Rob has helped out with 2 jeep purchases as well as numerous questions. Hes alaways available to help and cares about your buisness.Right now hes working on getting me into a brand new Jeep;). This dealership seems to reflect the family values i like in Rob as well as great prices.I have spoken to the friendly front desk woman as well as service and am very pleased to be bringing my business with Rob to Oakville. Well worth the drive! !

Joanne Di Tommaso

Cam and Rich made buying the car easy. They answered all our questions and were both knowledgeable and helpful. Would definitely recommend this place. Thank you guys!

Eva Brown

Extremely happy with our experience buying a 2017 Crysler Pacifica! Michael, the sales agent was fantastic to work with. He was organized and knew his stuff about the van without having to call over other people or read from the website. We had to bring our 5 children with us which can be a challenge ...but Michael made the process fast and very efficient. To top it off the price was unbeatable and we got a very fair trade for our previous 2010 Caravan. Passed this on to all my friends and clients. We will definitely be returning for future car purchases.

Frizz

Some of the worst customer service i have ever delt with. I found a perfect car exactly how i wanted that they had, this is extremely rare. I told them i wanted the car and because im from out of province they didnt take me as serious. After the first day of me asking questions and not putting a deposit yet the first salesman never answered texts or call. He didnt call back, so i decided to try a different salesman. This one told me he would speak to his “manager” concerning the price. I asked for 495$ off asking price which is a fair offer in my opinion. He said he would call me back with a answer. Literally two minutes later he texts me saying sorry the price is firm my manager said we cant budge on price. After trying to even get 200$ off he said no and was saying i was asking for thousands off. After the two poor customer service experiences i did not feel comfortable putting a deposit at full price. I have now found a better car for a better deal at another dealership outside of province. Thanks for poor customer service you lost another customer. Beware they dont care about the customer at all.

Linda Waters

I purchased a vehicle in 2020. Any questions or concerns I have regarding my vehicle , any staff member I have dealt with have been friendly and helpful (sales/service). I dealt with Oz Minhas (sales manager) on a recent issue and he went above and beyond to ensure I left a satisfied customer. I would definitely recommend this location if looking for a vehicle.

Michael DaCosta

South Oakville Chrysler was a great experience. I was in and out with all my questions asked. I’ve been looking for the ram 2500 limited for awhile. And I lucked out on getting it quickly and easily. Rich Wyatt did me a solid on getting back to me with everything I needed, from questions on what I needed to questions all about the truck. This is the place to buy. I run a business that I can’t waste time spending lots of time at a dealership for vehicles. Thanks so much for the great experience and thanks to all the staff that made this happen in such a short time. BUY YOUR VEHICLES HERE.

jr watt

So I would like to start off by saying that last review about the 2020 red ram rebel demo that is still there yes but I MYSELF BOUGHT THIS TRUCK LAST FRIDAY NIGHT FOR CASH yet told them I would be back to pick it up this Saturday so that whole review about it being “click bait” definitely not true! I am so happy I found this dealership as they have the BEST deals In town or In all of the GTA don’t listen to the few who are upset they missed the deal and take it from one happy customer south Oakville Chrysler you guys rock!

Sarkis Hannaian

Eric and Sam had exceptional customer service. We knew we wanted to buy a car and they weren't pushy at all. They were patient and hospitable, did all that they can to get us the car we want at their absolute best price. We end up getting more then we thought/asked for in the deal. I appreciate that I was able to communicate with them with such ease from the moment we entered the lot. I was truly treated like a guest at a friends home. No BS, just genuinely good people that care.

Matt Gulliver

Had a great experience. The staff was very helpful and kind. Mike Verissimo(the finance guy) helped me out tremendously and was very considerate and accommodating. Really great guy! Great dealership!

Scott Cowle

The main work I sent my car in for was done quickly and properly. The staff are very helpful, especially the parts department,and friendly. But I bought a spare tire and rim and jack for my car as it came without one. I was told it had been installed in the trunk and was all ready to use if need be. When I got home I checked the tire pressure and found it was under inflated by 20 pounds. This would have been very dangerous to use. I shouldn't have to check to make sure that something that simple, but a very important safety issue, isn't overlooked by a mechanic. I am a long time customer of this dealership and will remain so but this should not have happened.

Karen Johnson

Drove from Windsor to pick up my new Cherokee Limited today. This is our second new vehicle purchase from South Oakville Chrysler because of their professionalism, the ease of the purchasing process, and hands down the best prices around. Well worth the 3.5 hour drive! Michaela in financing was very patient and helped making our buying experience a pleasant one. Check them out -you won't be disappointed!

Mary Rose

Great service, helpful staff. They always have your best interests in mind. I have purchased a vehicle from them and been delighted with their service for years!

Yellena Blue

I contacted this place, because they were the only ones in 100km radius from where we live, that had white pacifica AWD, with bells and whistles we were looking for. On their website, it says that they could bring car to us for a test drive, which would be great, as I'm 9 months pregnant. Since we live in a different city, I contacted them to inquire about them bringing the car to us for a test drive. I also informed them that I am pregnant, and that I am interested in just that one pacifica. After few emails back and forward, representative booked an appointment at Oakville dealership - not at all what I was asking for. A different representative followed up with me few days later - he informed me that they cannot bring the car to us for a test drive (not surprising), but that we can come in and test drive the car anytime we want. A week later, we decided to make a drive to Oakville, even tho I'm 9 months pregnant. A countless emails were exchanged with representative, as we prepared to come, test drive and make a purchase. When we got there, the car we wanted was in the showroom, and we were not allowed to test drive it!! I am beyond upset! I wanted specific car - to test drive it and to buy it! If they couldn't accommodate, they should have told us, so we can decide if making 2h drive makes sense for us or not!! This was a very uncomfortable trip for me (being pregnant!!), but I wanted that car! Why can't people just be nice, understanding, honest and have a bit of empathy?! Very disappointed.

Joe Di Ponio

We found a vehicle online at South Oakville Chrysler that we liked. We put a lot of trust in our sales rep Eric considering we were over 3 hours away in Windsor. We received exceptional service, fair representation of the vehicle we wanted plus we traded 2 vehicles all without a hitch. We are more than satisfied with the entire process and would not hesitate to do business again with South Oakville. ????

Kelly James

Not my best experience this time. Felt like I was bothering the person at the front desk. And I went for an oil change why did you test drive my car? Not impressed. Last visit was much better.

Cynthia Stopforth

What a fantastic experience dealing with Andrew McNish at South Oakville Chrysler. He will make you feel very comfortable and not pressured at all. Andrew really listened to me about what I was looking for~ and I am so happy with the purchase of my new Jeep! I highly recommend seeing Andrew if you are looking to purchase a new or new-to-you vehicle. Thank you Andrew!

Anjum Syed

Nice place, knowledgeable and professionally trained staff. Mr Gerald from the sales team and Ms Dorcy from the finance department guided us through the whole process, answering our questions and professionally clearing the gray areas. An overall satisfying experience. Strongly recommend.

Ryan Szeli

All of the salesmen and staff were very friendly and eager to help. Eric helped me get the best deal on a used truck, even getting me satellite navigation for free, and Dave in financing got me some great discounts on warranty. I was surprised how fast they were able to get the truck ready and were very accommodating when I had to reschedule the pickup date. The truck looked like new when I went to pick it up and the interior was spotless. I went back for a windshield repair and it was done in no time. I would definitely recommend to anyone buying new or used, you won’t be disappointed.

David Buddell

From the Service Department to the Sales Department my experience with the folks from Lockwood Chrysler was top notch. The attention and flexibility that John and the Service Department demonstrated with my previous vehicle during the busy holiday season left me confident in knowing that I was dealing with a truly professional company. When I made the decision to purchase a new vehicle Scott was informative, available and courteous throughout the process. I would also like to thank Ibby, the Financial Manager, to attended to all the financial details efficiently and professionally. I would not hesitate to recommend Lockwood Chrysler to any friends or family. Thanks, Dave Oakville

Diane Kociuk

We would like thank Michaela and the rest ofl the staff at South Oakville Chrysler Fiat Jeep for an outstanding, friendly, stress-free buying experience.Definitely worth the drive there and the trip home presented an excellent opportunity to familiarize ourselves with our wonderful vehicle. Thank you SO MUCH! ????????????

Jane Pitchford

I purchased a used vehicle that required three things to be fixed- I only learned that my car wasn't ready for the agreed time for pick up when I called in the preceding business day that it would be another three days. Then when I did pick it up, I discovered that one of the three items needing to be fixed - an indicator that clicks constantly - is still clicking- and they can't fit me in to fix it until next week and the paint flaws couldn't be fixed. My son purchased a used vehicle from another Chrysler dealership and every single item fixed on time and as agreed. Very disappointing experience.

Resul Danis

No business ethics when it comes to service. Imagine being charged for half an hour just to tell me electrical outlet needs 20 Amp fuse. I wonder if it took more than 2 minutes to determine that. Stay away for servicing your car, they are the most expensive around. A follow up after a recent trouble: I am not sure whether small gas leak from the gas cap was an inherent problem or not, but this time I received the best treatment from service department. Maybe they are not that bad after all.

Steve Stanley

Great sales service and pressure free. Daryl was very up front and gave us the time we needed to make our decision. It's our first truck and this Ram Warlock is the real deal. We're keeping it for a long time but I know we'll be back for the next one...

Dwight McDonald

Service department. Proficient, knowledgable, professional, information and I tell your there personality is so peachy. Best service I have have from a dealership. If you don't believe me give them ONE opportunity to work on your car. You will be pleasantly surprised!!!!

Arlynroy Sarmiento

I got the dream Jeep that I was looking for. Robert and Michael were great. I would do it all again and travel the 1hour to go back there to buy another car from them. Roy S.

Johanna Begley

Great dealership and great staff! Daryl helped me purchase a 2020 Grand Cherokee and I couldn't be happier. He was a pleasure to deal with and made the entire process easy and fun! A+ 10/10 service, would recommend.

Kayla Wright

After finding out we are expecting our second baby we realized our 2 door challenger was not going to fit our rapidly growing family. Not being ready to give up my sports car I traveled to many dealerships in search of the right car. After being quoted many different prices for my trade as well as prices for vehicles I found myself at south oakville. I purchased a beautiful loaded pacifica hassle free and quick ! They took my trade and were 5 thousand dollars cheaper on the van and my monthly including all my warranties was exponentially cheaper . My salesman Rob ( the tall guy ) made sure I was happy going above and beyond including helping me say goodbye to the sports car and hello van. He was prompt and researched everything I asked for. He made sure i was happy. Everyone i dealt with from the front to the back was great and pleasant . I never thought I'd say it but I absolutely love the van. Small town vibe big city competitive prices . Will refer everyone I know to The Tall Guy at South Oakville !

Jason Yanta

Friendly staff, very accommodating and smooth transaction. We've recently purchased a new vehicle and we had to commute for the pickup. We were in and out of the dealership very efficiently to get a head of the bad weather. The staff did a wonderful job and we felt very welcomed. Keep up the great work everyone! Thank you for our special vehicle.

Qambar Raza

My experience here at South Oakville was amazing. The salesman Cam was very accommodating with all my needs that I was looking for in my new vehicle. Great person! Just picked up my brand new Grand Cherokee and I love it! So glad I came to this dealership for the new jeep. Highly recommended!

john alabak

The team at South Oakville are a No BS team!! They found the truck I love! At the BEST price and very quick!! I have inquired at about 5 other dealers and the harassment was unbareable.. Sam asked me what I was looking for found a better truck at a great price and NO one could do better then South Oakville.. I have bought 4 cars from Sam at South Oakville and he has been open and honest about everything!! Pleasure dealing with them and I will when buying any type of car, deal with South oakville!! Go see Sam and his team!!

Oskar Ciejek

South Oakville got a customer for life! Thanks To Cam and the Team at South Oakville! Thank you for the new Truck!

Robert Maiurro

I’ve been taking my truck to your service centre since new 2018. Every so often I receive subpar service, but I still come back. I am used to great service from South Oakville, but something has changed recently. my appointment was booked for 9:15am, I arrived at 9:00 Truck went in at 10:00. Note: I was told when I booked my appointment that the oil change and rotate tire package was $89.99 plus tax. As I sat annoyed on how long this service was taking, I was told I required further maintenance. I declined the services due to the fact, as I mentioned, I was annoyed. 11:30am it was time to pay, I was expecting to pay $89.99 plus tax but instead I paid $117.00? When I questioned this, they told me that I was quoted the incorrect package price from appointment coordinator. I felt at that time they should have honoured the quoted price. Ok I said and I paid the invoice. (More annoyed) I walked outside to a truck dirty and I noticed that the tires were not rotated but I had paid for the service. (I was told after the fact that car washer was down) Went back in and sure enough the service was not performed. So Mathias voided my transaction and charged me only for the oil change service. Hadn’t I marked my tires prior to service I would not have known and paid for a service not performed. Now very frustrated I asked to speak to service manager, even though she was nice and understanding, I don’t think she realizes how terrible my service experience was today. If the shop is too busy for people waiting or short staffed, I should have been made aware of the delay a head of time. 2.5 hours for just an oil change is crazy. By speaking with service advisor and then service manger I get the impression that my business is not appreciated and that I should move on. So I guess I’ll need to take my business elsewhere, the shop I bring my wife’s car to, actually rotates tires & oil change in under 40 minutes and is trust worthy. Just wanted to express my experience with you

Francis Silas

Cam was amazing throughout the whole process very helpful in answering all of my questions. Steve my salesman was also equally amazing top notch service and staff. My second vehicle from this dealership and would only go here for any FCA product!!!!!

Lorrie Alberta

We love our new ram 2500 diesel. From the time we called the dealership and spoke with Gerald Nembhard to see a truck we were interested in. To picking up our new truck, he was professional, kind and caring. He explained all the different models to us never rushed or pressured us. Which is why we bought from him! . Darcy in finance is wonderful aswell. Definitely a great experience. We bought our truck wed night. Wasn't supposed to be ready till after the long weekend tuesday. We ended up selling our other truck faster than expected. They rushed our truck for sat!!! What a great sales person Gerald is to do that for us. Hes honest and very knowledgeable. 5 stars all the way !

Linda Manders

I am happy with the work & customer service that I receive and I always feel safe and confident that the work is done right. A big thank you to Mike and Jeanie and the other young lady at the front service area for your service. Will definitely see you again!

bo dong

First time to leave a bad review but unfortunately I have to do it. visited their service department few month ago for a sliding door sensor issue, they told me the issue was caused by the scrap at the bottom of the car, there was nothing they can do. Fine! not a major issue. Few days ago, all the buttons on my steering wheel stopped working, went to the service again. No surprise, its also caused by the sliding door sensor! for a vehicle still under warranty, i was charged $800 for them to bypass that sensor, yes, not fix it. To make it even better, their mechanics who charge $168/h did not put all parts back properly, i have to come back again in Jan to fix it again!

Zeus

Fantastic Experience... again. This is my 2nd purchase in 4 years from South Oakville Chrysler. My first experience with South Oakville was a seamless one and I decided to return for my next purchase. From Saffi, Sales Representative, to Sam, Sales Manager and Owen, Financial Service Manager, I could not have asked for a better experience or a better team. Thank you, as always for your professionalism and courtesy and making this yet another memorable purchase.

Margo Chambers

Excellent service. Jeannie Gervais is my service advisor and has been for many years.

Cj Junior

I came into the dealership looking for a car this week and was helped by Jeevan. I want to start by saying if your in the market for a car and not into be pressured this is the man to talk too. Not only did he extensively show me a number of cars this week but also went thru the inventory with other dealers to compare prices for me. When I say he went above and beyond to help me, I can’t thank him enough! Will most definitely will be coming back to purchase my first vehicle here!

Jeff Patterson

Just picked up a new 2020 Jeep Wrangler and I couldn't be happier. Mike V and the entire South Oakville team were super accommodating and knowledgeable. I would highly recommend them to anyone and I look forward to going back.

Dennis Garber

I have been bringing my van in for service for 3 and half years. Always treated very good . I traded my van in for another one and it has been a very upsetting and frustating experience. So many problems with vehicle and they wont help me out. I hope other people have better luck. I sent the general manager an email asking when would be a good to call him and talk about the issues i am having. A week goes by and still havent heard anything. This is the same thing i went throught with the Saffi. No one wonts to follow up or call you back when there is a problem.

Lisa Watson

I drove from out of town to come and view a vehicle and was very satisfied with the experience. I dealt with Gerry who is an incredibly friendly and informative representative. He was enthusiastic and informative, but never pushed the sale, always ensuring I was comfortable with the options I was being presented with as well as with the value of my trade in. He went the extra mile and made sure any add-ons I needed in order for the truck to be a 10/10 were added on. Additionally, Michelle, the business manager, was very pleasant to deal with. She was also friendly, and never pushy. Always letting my know the options I had available to me, rather than insisting I get any of them. She even went so far as to let me leave that day without making a decision on several add ons and just call in within a couple of days when I had more time to think about it. It was a great experience, and I would recommend this dealer to anyone.

joefeta69

Having previously purchased a new Fiat 500 from Alanna, when it came time to purchase another vehicle, contacting her was my first choice. A knowledgeable and experienced professional, Alanna arranged her schedule accordingly and took the time to listen and understand my specific requirements as I drive over 35,000 kms a year. She put together a list of previously owned vehicles and we test drove a few. A few were close but just not quite what I was looking for. Over the next couple of months Alanna kept me informed as new inventory arrived to see if I would be interested in test driving any. A consummate professional, she remained focused and determined to find me the right vehicle. Once the right vehicle appeared, I arranged for a test drive and within an hour the deal was done. The buying experience was quite easy and straight forward. Michelle did a wonderful job explaining the various extended warranties and additional information I needed to know with my purchase before leaving the dealership. Prior to picking up the car, both Alanna and Michelle were in contact with me via e-mail to answer any subsequent questions I had, raising the customer service bar up yet another notch for other dealerships to match. In the end, why have I purchased a new vehicle, now a used vehicle and continue to use their service shop for my vehicle's maintenance .... three reasons: 1. Attention to detail - without it you can not have exceptional customer service 2. Excellent Communication - frequent, consistent and timely communication -I know if I have a question, Alanna and Michelle will get back to me in a reasonable period of time with the answer I am looking for. 3. Trust - Respectfully I don't know South Oakville Chrysler very well, my new car purchase was with the former dealership. What I do know is that good people will not stick around when a change in ownership takes place if he/she does not like the changes. Alanna is good people, so the fact that she is still there and I trust her, then why not give the new dealership a shot? Glad I did! Thanks again Alanna and Michelle - look forward to my next purchase :)

Joe Camillo

The service team at South Oakville lead by Melissa Pjontek worked through the issues on my 250K Jeep Grand Cherokee EcoDiesel and solved what was a tricky problem. Thanks for you help and Cam for having such a great team.

Darryl Thomson

I had Chrysler Chris was my salesman. Could not ask for anything more. I had a very good idea what I wanted to buy. Chris help me out to pick the perfect truck for me and my family. I live up in North Bay everything was easy to do paperwork all ready, when I got down there. Sat down with the finance department he went all over my paperwork explain everything to me. And I was on my way back up north. I will buy from them again and I will recommend it to anyone to.

E.B.

Please be aware of these scam artists. They will make false promises when negotiating a car deal and then try to screw you when it comes to final car price by changing the price on you last minute before signing papers. Rob from sales is a sleazy slimeball, infact their whole sales staff are scammers and the reviews tell a similar story. Save yourself hassle and run ????‍♂️ away when it comes to South Oakville Chrysler Dodge.

Katelyn Manes

Recently bought a new Jeep Wrangler from Darryl at South Oakville Chrysler and couldn't be more happier. The Team at South Oakville was so friendly and welcoming. I would defiently recommend going to see Darryl and Mike at South Oakville!

Melissa DeCiantis

I have never purchased a vehicle here - just worked with parts and service and I couldn't be happier. The staff are incredibly friendly, handled all correspondence and service quickly and have done so consistently with both my family vehicles. Ive never felt pressured to do more/extra services then I wanted to do and while you're waiting - there's a nice lounge and free coffee!

mark pecaric

Bought a 2020 Ram 1500 here August 31/20. The prices was excellent compared to other dealerships around the GTHA for the exact same truck. The sales rep Daryl Morris worked with me on a few accessories which sealed the deal on my vehicle. The price was better by thousands of dollars compared to other Ram dealerships. Also Bill Fulton in service was great to deal with. He responded to emails quickly and got me a great price on window tint, running boards and winter tire rims. I never would have expected to get a better deal on these accessories at the dealer instead of aftermarket. Just an FYI to everyone. Overall I would recommend this dealership for there service and prices.

armando medeiros

I purchased a Jeep cheroquee around 2 weeks ago. All the process was with Michael Verissímo, great person and professional to deal with. It is my first car purchased in Canada so maybe because off that I had more fear of the financial part and also to not be tricked on the deal of the veicule. But Michael was great to deal with, easy language all doubts were cleared, he made sure to get me the best deal on the financial part having the lowest interests possible, very fast response on the approval and also making sure the car was clean and on the best conditions to be delivered to me. Amazing person to make a deal with, great dealership to buy a car. So for all of that a deserved 5 stars!!!!

Danielle St-Aubin

The service which I obtained from South Oakville Chrysler Dodge was above and beyond what I could ever expect in regards to dealership service. Oz and Michael both provided me with a very level of expertise and service as well as a very knowledge of the products they sell. I would highly recommend to anyone looking fir a new vehicle to meet with the staff at South Oakville Chrysler Dodge.

Shannon MacDonald

My husband and I just bought a Jeep Wrangler from South Oakville. They were fantastic! From the start they were straight-forward, not pushy at all and very accommodating. Michael, Sam and David made the whole process of buying a new car quick, easy and stress-free. Thank you for taking such good care of us!

Annemarie Walker

We recently bought a new Jeep Grand Cherokee. I told Cam that I was looking for an SUV with more space. He found me the perfect vehicle for our growing family. It has tons of space for the stroller, car seat and baby items. I highly recommend going to see Cam. Great customer service!

liam simmons

Came into south oakville Chrysler looking for a New Dodge Ram 1500. I was luckily able to meet with Daryl and it was a pleasure dealing with him! Was very professional and knowledgeable as well as personable. Made me feel at ease and not stressed at all. Highly recommend going to Daryl!

Thilani Kaluarachchi

Really upset with crysler i am a community health care worker and nonstop working through the pandemic just month before lockdown last year i got his2019 jeep choroekee was used 4700 km and eight year lone 10% intrerest rate, because i am a single mother ,widow ,and paying rent more than 60% from my pay chq. So i got this thought very relierble and safe paying $297 by weekly $219 insurance ,, I was with one of my patient driving her to the life lab all of a sudden my jeep stopped on the road i started again took closes garage to get check he checkwd told me it was a computer problem but i can fix it will be over $2000 you must have a worrenty for this only 87thousend km so take it to the dealership .i took it he said if computers problems not included in worrenty and will charge to diagnose the problem i said i already did that from the garage i paid to them it should be under worrenty ,he said no we have to charge . I was ubering to my patients and spending unnecessarily and payin to this car my son got me a charger to charge and go then two days My whole car was dead, i couldnt do anything no money and no car but i didnt wanna loose my job some how i manage to rent a car from enterprise foe three days took car again to dealership tell them try to do under worrenty , this time wave the diagnosed money, and usually can get a battery from canadian tire unde $200 they charged me $380 + labour $619, just to put battery did say nothing wrong how over charge and hope mt car is safe and run. I payed $670 forbthe rental $619 for the dealership from rental to dealership uber $19 just change the battery i spent about $1400... Iam really frustrated and upset with whole situation , very heartless people hope they enjoy their live ..

Colin Wyatt

Service Engine light appeared on my Ram. Diagnosis was a low battery (nothing to do with the engine)... Was told it was my fault because I did not drive the vehicle enough! Charged $100 for this, looks like a dealer cash grab... Service advisor yelled at me, refused to name the dealer principal, but their name is on the front of the building... Worst service experience EVER!!

Non Ex

Thanks a lot to Mark and Rick for the works they done. I got my dream car for my birthday.

Evangelist Matthew

Had an awesome experience! My car was making s ticking noise and other mechanics couldn't help me. The team at south oakville were able to diagnose and repair my car . Honest, affordable and great people especially Ray from service. I will come here from now on!!

Martha Kinkead

The process of buying our Jeep was the best purchasing experience we’ve ever had. Mustapha was knowledgeable, attentive, kind and extremely personable. Mike handled financing and that was equally smooth. We will definitely be returning customers. Thanks for the wonderful experience!

Elijah Pollock

The staff were off-the-charts friendly and they did the service in record time. Very glad they are my new local Jeep dealer!

Mustafa Sen

I have a great experience at this dealer, especially I would like to thank to Mr. Shuaib, he was much more than a finance manager , he assisted us almost every step of the deal. He is always kind, ready to assist and inform and explain the client every single step. And yes I bought the car as swell :)

stu oxley

Outstanding service at this dealership right from the first contact to driving away with a new vehicle, Daryl Morris and Mark Diab were about as easy going as you can be, very knowledgeable and a pleasure to deal with, my new 2021 Ram truck buying experience was nothing short of fantastic, I would highly recommend this dealer for all of your vehicle purchasing needs. On a side note Daryl came in on his day off on the delivery of my new Ram....clients first...exceptional!

Sarah Ennis

My Experience at South Oakville Chrysler was honestly the best. Everyone was fully transparent with me and seemed genuinely as excited about my new Jeep Wrangler Sahara as I was. Very quickly, it was put together just as I wanted. The Jeep was Beautifully detailed with a full tank of gas, parked right out front (with music on!) ready for it’s first cruise. I’ve been leasing vehicles for 20 years and I’ve never felt cared for by dealership staff until this experience. Shout out to Camillo Comparone and Mike Verissimo for making it all happen! I love my new Jeep!

Donna

I have been servicing my Jeep here since I bought it in 2014 and have always thought their service and pricing was fair however when I went in to have my headlight replaced I was told that the type of bulb I needed - HID bulb - was expensive and so would cost 500.00 including installation. I asked if I had any options and they said no so I went ahead. Just called Canadian Tire and asked the cost of an HID installed on my Jeep and they quoted 239.00 plus tax. Extremely disappointed as I now feel i have been significantly over charged. Called and the dealership did not offer and assistance or a valid explanation. Not sure I will be going to this Jeep dealership when it’s time to replace my vehicle.

Dale Rissling

I bought a new Ram and was treated with respect and courtesy.I'm a happy camper.thank you

Audrey Groves

I've been to this location multiple times and each time is worse than the previous. My most recent visit (which will also be my last) I brought my vehicle in regarding an ongoing issue with the door. This was the third visit regarding this issue because it's never been resolved. The staff gave me a hard time and told me not to come back to the dealership because it's not their issue and I have to go to the manufacturer (despite my vehicle still being under warranty). If anything, the dealership should be the one to get in contact with them. Very disappointed in their lack of service and customer care and would never recommend going here.

Ivana Anic

Not a person who leaves bad reviews but unfortunately I have to do these one. We had really good experience with Sales Rep Adam and we were about to finish up our deal and Sales Supervisor confirmed that the car was sold to us , both sides were agreed on numbers , somebody else came up , after us, saying they have financing , and Sales Supervisor ( can’t remember name) just left us sitting there , went to them for a minute, and was back to us saying that he will let us know another day and just return our credit card back . Which means, if financing goes trough ( which he would actually like) then they will sell the car to them . If not then he will call us back . I mean, really? Is that how you deal with costumers? Do you really need that ? I don’t mind if we didn’t agree , or he didn’t confirmed it very clearly , but in these case everything was done. And Mr. Manager , you don’t have to email me or call back any more about these case because I won’t be back there never in my life . Be careful if you ever dealing with them .

Amanda Forest

My experience at South Oakville Chrysler was outstanding. The salesman Chris went above and beyond to make sure I had all of the information to make a smart and well informed decision! I felt extremely comfortable and was impressed with the all-star level of service they provided! I would highly recommend this dealer for your next purchase.

kazimier Habuda

Buying my new car at South Oakville Chrysler was a no pain experience. Very friendly staff made the sales fast and easy and to my satisfaction. Special kudos to Eric Galvez whose professionalism and knowledge is next to none. I like to do business with people who do what they say. and this was the case at this dealership. I met them on Saturday and my new Challenger took me home on Monday. This exceeded my expectations.

Lou B.

Just picked up our new vehicle from South Oakville Chrysler Dodge and couldn't be happier. From first contact, through the ordering and delivery process, we received excellent customer service. We want to thank Hisham our sales rep., Shuaib the Financial Services Manager, and Sam the Sales Manager for making the purchase such a positive and seamless experience. When the time comes, we definitely will be purchasing our next vehicle from South Oakville Chysler Dodge.

Salami Nema

Thank you south Oakville Chrysler Do you did good job every time for my truck

Sean Malone

Poor service, was immediately salesy from the get go. The sales person openly lied from the beginning. When I gave them my vehicle for appraisal, knowing I would take a small hit 2-3k negative equity, they offered 10k for a motorcycle that was previously appraised at 17k. Interesting. Do not recommend.

Ivana McNamee

So very disappointed on the whole process of purchasing a $42,000.00 used Acura from a Chrysler dealership. Not given the opportunity to negotiate on price or on any warranty, just a NO. They were quick to take our money and the sales manager even mocked/insulted us by offering us a $40.00 gas card "out of his own pocket"...really!!!! We get home with the vehicle and noticed we were missing a key fob, called four times to inquire and did not receive a call back. Called the fifth time and the salesmen gave me an excuse that his voice-mail is not working...Well he promised to inquire and call me back the next day, he also told me that it was clearly marked in the sales contract. I told him that there was nothing to reflect what he was saying. So the next day came and went, guess what no call back. I called the next day and he told me they were "too" busy to call and quickly transferred me to the sales manager. What a mistake his condescending manner and putting me off for another four days to see if they can get us a new fob. I tried to explain why would continue to make this my issue and help? He kept making excuses. I reminded him that it has been two weeks now and why no resolution, again he continued with his condescending manner, I could not handle it anymore, I told him I will call Acura and see if they can help....I called Acura and OMG, what amazing service and I did not buy the car from them. It is ordered and ready in two days...Wow

Cindy Learn

Best car, best price, best trade in offer, awesome service and an awesome experience.

Peter Hill

Service Department, especially Ray, Jeannie and Nancy have been great. Work always done as promised and they call if there are issues. No surprises. We have been with them for over 20 years and always get great service.

Kent Escala

Price was in range of what I wanted to pay. Eric was very good to deal with. 1/2 hour at dealership and we were on the road back to Ottawa which was excellent. Recently had a problem and emailed Eric at the Dealership but so far no reply to my concerns[ignored??]

Laura Liz

Alright. I didn't like the one managers attitude.. but I ended up buying a used car anyways.. because of the deal, over all.. not the best experience. Whoever the gentlemen was that helped out also though with the manager was friendly so that's why im giving 3 stars.. or it would have been 1.

Edith Del Rosario

Recently purchased a Jeep Wrangler from South Oakville Chrysler, sales rep named Steve assisted us with very good service and helpful. Every questions I had he was very nice to answers all of it. They are very approachable even the financial manager Michael. I definitely recommend South Oakville Chrysler to everyone!

Katie Badali

Dealing with Peter through the process of buying our first car was completely painless! Peter was excellent at answering any questions we had and making sure we knew everything needed for our new Fiat! Ibby was an excellent business manager, clearly explaining the payment plan and different warranty options offered by the dealership. All staff at the dealership were extremely friendly and approachable. I strongly recommend Lockwood to anyone in the market for a new car! Thank you Lockwood! :)

Dan Beddoes

Google needs to allow a 0. Dishonest sales staff. My brand new truck was missing a piece that they told me they would mail to me. I guess Canada post is on strike again. Worst vehicle buying experience of my life. When you are told the truck you are buying is ready to tow a 7000lb trailer you believe it. The bumper hitch rating is 5000 and there is no receiver to up the weight and no brake controller. I had it in writing from the salesman that it could do what I asked of it. Turns out no one there cares a lick about customers. I did like the guy who gave me a sanitized pen tho.

Qwermnbv135

I just bought a truck there. I couldn’t believe how smooth the whole process went. I was talking to Darcy from finance she new what she was doing and besides my poor credit she helped me get in new truck with best interest rate. Rob from sales was great guy too.Helped me find perfect truck. Thank ya you guys. You have got my business here on.Pema

Kristina Waters

My mom recently got a 2019 Chrysler 300. From the moment we walked in to driving off the lot all the staff was extremely friendly and helpful. Our sales consultant was Robert "Tall Guy" O'Hearn. An absolute pleasure. Throughout the whole process he was friendly and very knowledgeable. Never felt pressured to make the sale happen. He made the overall experience a very comfortable one. Darcy-Nicole Greig was our Financial Services Manager. She again made the process very easy and explained information thoroughly. There were so many great staff that worked their i wish i knew all of their names. From the reception to the managers everyone has a great attitude and truly looking that you have a great experience and walk out happy.

Jenny Cefai

I was very hesitant to buy a brand new vehicle before going to South Oakville Chrysler. Andrew ensured that I felt very comfortable in my decision, and answered all of my questions quickly. I truly felt like he was putting my best interest first. Once I decided to make the purchase, I was then dealing with Michaela who also made sure that I understood all of the warranty and financing options available to me. I would not hesitate to recommend South Oakville Chrysler -- Especially Andrew -- to my friends and family as a result of the customer service I received last week.

Maggie Barbosa

From my first initial call to the dealership till a few days later when I drove off with my new FIAT the experience was smooth, pleasant and positive. I was already familiar with the car and knew what I wanted. Throughout the process Chris Sitko and the rest of the team understood exactly what I was looking for. It was a very quick, easy decision and transaction to make with South Oakville Chrysler. I would certainly have no hesitations at all in recommending this dealership to anyone. Great team! Thanks again Maggie

Srikanth Jj

They are ok nothing great they did infact they even put gas bill on me.

Wes Davidson

This was by far my best car buying experience yet. Daryl Morris was the Sales & Leasing Consultant that assisted me. I don't enjoy the usual back and forth dealings usually associated with purchasing a new car. Daryl was upfront about the price and payment, the best price and payment. It was worth it for me to drive from Kingston Ontario to get this vehicle. Financing was a snap with the help of Michael Verissimo the Financial Services Manager. Everything was done via email and phone call. I arrived at the dealership at 0930am Saturday morning and was out the door before 1000am. I really appreciate the lack of pressure sales and honest pricing. Thanks Wesley Davidson

S Como

Just bought a new vehicle from South Oakville. It was my first time purchasing and Saffi the sales rep made the process extremely easy. Any questions or concerns I had were addressed right away. Will definitely be back in the future!

Stuart Watt

Zero stars, if it was an option. The first thing that set me off was the sales rep telling me the price of the grand caravan and the financing rate and telling me it would be 359/month and when I used a financing calculator with the rate and amount he gave me it was $20/month less. I asked him why and he said that they added a welcome package which was $700 which I didn't want but it still didn't account for that price difference which was actually about $2000 more. So I called him out and he admitted it and lowered the monthly rate to what I told him it should be. Then, I spoke with the finance manager and he told me all would be ready for when i pick up the van. Neglected to remind me to bring a void cheque when I pick up (how often do I buy a van to remember but they sell vans daily) so when I went to pick up they wouldn't give me the van because of no void cheque and we had to reschedule for the evening when both my wife and I could come back. Wasting our time. Also, the sales rep wanted me to place a deposit before showing me the contract. Like I would put a deposit down before they print the contract and tell me all the other charges they would have likely added on. Then they charge me for licensing which was included but I had no time to waste so I just paid it. It was supposed to be a simple purchase and I only took about a half hour to pick out the van but their process is brutal. Also, the financing guy never called me to tell me I was approved and when I went in to schedule the pick up to work around my schedule he said he'd call to confirm and he didn't so I just assumed it was good and thankfully it was.

Ash M

Recently had a couple service appointments for my van with both Ray an Ashley and it was a great experience! They were extremely friendly and accommodating. Its hard to deliver good customer service with everything going on in the world and they really pulled it off. And my DVD player is back up and running! Thanks guys!

Kanu Kalra

I just bought a 2020 Jeep Grand Cherokee from South Oakville Chrysler. Daryl made our experience fun and pleasant. He was really helpful and knowledgeable. Definitely will be coming back in the future. Ask for Daryl if you plan to go to this dealership.

courtney leclair

I have been dealing with Robert O for the last couple weeks over the phone looking at buying a used car. while I haven't found the right fit for me he has been patient in answering all my questions and providing me options that could work whether I finance or bought outright, he didn't make me feel bad or not worth his time and I appreciated that! Thank you for a great experience!

Marina Dasilva

I had a excellent experience at South Oakville Chrysler . Michael V the finance manager was great . He was able to answer all my questions. He made my experience very easy . I gave him a budget on what I can afford per month and he made it work he gave me different options and explained everything to me. I felt very appreciated as a customer and I would definitely recommend Michael V to my family and friends . Thank you Michael for a awesome experience keep up the great work !!