Reviews of Oakville Chrysler Dodge Jeep Ram (Car Concessionaire)

Ryan Gullage

Sales persons was excellent to deal with. I was pretty disappointed to see, once I left the dealership, my windshield was cracked. On a $50,000+ used vehicle I was kinda surprised. That and how did it pass their safety? The crack may be across the bottom of the windshield, but they are not cheap to replace. All in all, like the sales team. The shop part makes me question.

ML350 Bluetec

Purchased a brand new Ram truck from this dealership, fully loaded and they gave me an excellent deal and took care of all my requirements. From sales, to finance and customer service all staff was a pleasure to work with. Keep up the excellent work.

Layal Aboukors

I went into the dealership just to look around, a few hours later I was leaving with my brand new beautiful Grand Cherokee. From the beginning, all staff members were friendly and made the experience very comfortable. When I was debating between the many model options, Cam was honest and guided me into making the right decision for the model that suited my lifestyle the most. Thank you so much Oakville Chrysler, I couldn’t be happier with my new Jeep !

Shani Charles

I am a repeat customer having bought my first and second Jeep Wranglers with this team and I’d be very happy to recommend them and their service to friends and family. They went above and beyond for me and to make the purchase process seamless. If I could give more than 5 stars I absolutely would.

PwndByAGiirl

I would just like to say thank you thank you thank you to Steven. You made the car buying experience for me and my boyfriend so easy and smooth. We just LOVE our new Grand Cherokee. I wish I could give more than just 5 stars. Shout out to Mark in finance too. Great team.

89fosterj

Excellent service department. Diagnosed and repaired what needed to be fixed quickly and kept me updated through the process. Got me in on short notice.

Kathleen Johnson

Dealership was able to get me in for servicing very quickly. They found some issues with work done by another auto shop and corrected. Check engine icon is still lit, but they advised I call back and they could bring back in for a more in-depth check (they were hoping it would go out after some local driving around).

Lidia Teixeira

What an easy and smooth transaction! Martin (Marty) Herbert made us feel at ease and looked out for our best interest. I loved my 2009 Journey and was debating on upgrading with another Journey. Marty helped us confirm that it was the right choice. So I happily own a new 2015 Journey and I love it! Great car, great deal, super service!! Thank you so much! Regards, Lidia Teixeira

Kristina Zubac

Working with Kathy was a pleasure! Her professionalism and eagerness to please was both welcomed and MUCH appreciated. She took her time to understand mine and my families needs and set us up with a great car and a great deal! My experience at Oakville Chrysler was honest and pleasant! I'll be referring family and friends! THANK YOU KATHY for your hard work and we'll be seeing you AGAIN!!

David Armitage (Canoy David)

Having worked across the country in the last decade or so, I have dealt with many many dealerships for my various models of Jeep’s I have owned. I relocated back to Ontario in 2017 and have had to go for maintenance and several unexpected services due to various things that went on my current Jeep Patriot. I started going to this dealership and WOW … they are amazing. I depend on my vehicle for my job and every time I have had an issue, they have been there for me. I am told: “ we can take me no problem, just come in and we’ll help you out” and they have me out same day whereas other dealerships tell me 3 days. Staff are excellent, personable, knowledgeable and up front. They actually shuttled me both to and from the dealership when my vehicle was serviced so I can still do my job. Hands down this is the best dealership I have ever dealt with and like I said are always there for me.. shout out to Aishwarya who is the service person I always deal with. She is top notch and professional.

Bart G (Canada PL)

I do not recommend sellers because I have the impression that they do not like working there, I have really really bad experience. * I highly recommend working with the lady from Service Desk( her name is Ash 5*)

Matthew Smith

I contacted numerous dealerships before contacting Oakville Chrysler. I was assisted (first by email and then by phone) by Mark Geerts, whose professionalism and honesty were second to none. No aggressive sales tactics or upselling, just frank and honest information (a rare commodity these days). I was so pleased by the level of customer service that I actually drove from Ajax to Oakville for my vehicle, and every concern and detail was covered by the staff quickly and efficiently. It's simple: if you want honesty and pressure free customer service, visit Oakville Chrysler and ask for Mark G.

Tim and Teresa Regan

Thank you Unkle Leo, Umar & Ava for a great car shopping experience for the whole family. We love our Durango!

Kim Schlaht

This is a very friendly place!! It's really clean too. The staff were all very helpful and friendly, you can tell there's a good sense of teamwork. They offer you coffee and water and there's places to sit if you have to wait. There's even a little vending machine. These guys made buying our new minivan easy!! Thanks guys!!

Tommy Kontos

Nothing but amazing service at Oakville Chrysler. Bought a 2021 Jeep Wrangler Rubicon and Leo was my salesman. Personable. No stress during buying. Fair offer on my trade in, and provided me a fantastic price for the Jeep. Dara was my financial advisor, and speechless over the exceptional level of service and hard work this man put in to make this deal work. Delivery scheduled with convenient timing and kept me up to date via email and phone calls constantly. I would recommend anyone looking for a car to go directly to them no question about it.

Matteo Cesario (CokaColaMaster)

Bought my truck from here in March. Found the truck online on their site and knew my price and walked in and it was very straightforward in making deal with my trade in. Andrew and Mark were very helpful in getting it done and was able to pick up my truck the next week. Been really happy with my truck so far and the customer service was really good on top of that.

Shaun R

If you ever consider buying a car, Jeep, Suv, or pickup truck.....Go see Leo...!!! Not only is he on point, but he helped me get the best price and vehicle for my family. Thanks Leo, your amazing!!!

Chelsea Teakle

Have been to Oakville for both service and sales - amazing bunch of individuals. Always going above and beyond. Shout out to Leo for keeping a smile on all his customer's faces and getting everyone great deals on RAMS, VANS AND SUVs! Also big thanks to my girl Ash in service for being so patient and helpful all the time!

Carly Thompson

For the best and most loyal salesman, ask for Uncle Leo! He sold me my first Cadillac! Maybe it was because he had a Cadillac tattoo! :) Thanks so much Leo, I LOVE my new baby, red and all!

Adam M

In 2014 I purchased a Dodge charger 2014 at this location. Since then, for the last 4 years I have been going to this Dodge Chrysler dealership in Oakville and have always been treated well and recieved excellent service. My car still runs perfectly new like the day I bought it thanks to the quality and professionalism at this Dodge Chrysler dealership in Oakville. Highly recommend for future vehicle purchases, and service! The next car I buy will be directly from this dealership.

JayT Warsh

Best DEALERSHIP EVER. Fais was my sales representative, he was awesome to deal with. I’ll be back again to buy more RAM trucks from you. 5 Stars ⭐️⭐️⭐️⭐️⭐️. Cheers - JAYT

Eugenia Chong

Thank you Umar & Victor for helping us to get our first car within 3 days :) We have been to different dealerships, this one is the best ! They have great selections of reliable cars & in excellent conditions !! Umar & Victor are very helpful and willing to answer all our questions ! I would definitely recommend them to my friends and family.

Auto Magicians (Auto Magicians)

Auto Magicians Auto Appearance Specialists recommends Oakville Chrysler to its customers when looking for great service and quality for their Dodge, Jeep, Chrysler or Ram. See Tom! He is a great guy with fantastic customer service skills and really cares about you having receiving quality and a positive experience. Keep up the great job Tom and Oakville Chrysler, we will keep letting our customers know that you are the best place to get their service.

jeffrey steane

Great customer service. Leo and Umar treated me like royalty. I came into the dealership knowing the vehicle that I wanted and they both made it happen in one day. I came in at 5pm and left with my vehicle the next day at noon. Amazing customer service. Please go in and get the service you deserve. Thank you,

Dan Compagnon

Quick in and out. Called for appointment in the morning, accommodated for the same afternoon. Great customer service.

Firas

Have not purchased a car there, but I service my Town and Country at their workshop, professional friendly staff and service is always fast. Recently I still did my tire change at their workshop although price is higher than famous names around. They call you after each service and make sure you had a happy experience. Great owners and crew for sure.

Shafiza Osorio

We have just purchased a 2021 Dodge Ram with Oakville Chrysler Dodge Jeep Ram Ltd. We had the pleasure of dealing with Victor and Gus. They made the process of purchasing the vehicle very easy. The vehicle was delivered when promised and came in immaculate condition. Victor and Gus were very professional, had a great work ethic and they were very quick to respond to any of our many questions that we had. We would highly recommend Victor and Gus! It was a pleasure doing business with you guys. We are enjoying the new vehicle , it was a great purchase! Jose & Shafiza

Aaron Langdon

I purchased a used car here. Process was quick and easy, and they accommodated my busy schedule

Stephanie Pasqualotto

Had a FANTASTIC experience at Oakville Chrysler Dodge Jeep Ram Ltd. Kathy was friendly, knowledgeable and very helpful in explaining things every step of my journey. From the moment I got to the dealership to the moment I left, there was smiling faces. THANKS KATHY FOR HELPING ME PURCHASE THE SUV OF MY DREAMS!

Paul Martin

To Whom it May Concern, I would like the reader to know that I have had an excellent 1st experience with the staff at Oakville Dodge. In particular, both Leo Rebelo and Umar Butt treated me with fairness and professionalism. They were both polite in our conversations and knowledgeable about the product I was interested in. I have a unique perspective as many years ago I worked for Bary Gray at Eastway Chrysler in Scarborough. I worked very closely with countless sales reps, mechanics, parts managers and at times the business office. I give Mr. Rebelo and Mr. Butt high praise for the jobs they have done in their respective positions. I trust my words will be taken into consideration where possible. Respectfully submitted this 22nd day of February 2019 by Paul Martin

Stephanie Iannacchino

I visited 5 different dealerships and dealt with 5 different salespeople... none of them were as respectful, knowledgeable and trustworthy as Dan Sclodnick! Dan truly understood the needs/wants of my new vehicle and provided me with exactly what I dreamed of! I walked away with a 2021 Jeep Gladiator and could not be happier! Thank you, Dan!

CiD Shadow

They tried their best to make our experience as smooth as possible. We had visited many other dealerships looking at many cars, the wife wasn't too impressed by the Jeep to start with until we met with Terry and he made her feel comfortable. His patience was second to none and with the amount of emails and questions I bombarded him with, he was more than happy to answer. We would never have bought the car without him. I recommend anyone that goes into the dealership to deal with Terry. If I buy another car I will seek him out again. Good luck on your own car search. Daniel

Danny's Mobile

We've been dealing with Oakville Chrysler for years now! When it comes to fleet maintenance, or just vehicle service checks, no job or task is to big for one of the industries leading service advisors; Tom. We strongly rely on punctuality and quality work done on all our vehicles, that is why we deal strictly with Tom. We can not afford pro longed downtime periods or being left in the dark. Tom always makes sure our vehicles are serviced in a timely fasion and always gives us a complementary call to keep us out of the dark when it comes to the status of our vehicles. I wouldn't take my vehicle anywhere else!

Nicolas Puello

On multiple times the dealership has failed to deliver basic levels of service. on numerous occasions I brought in a 2013 Chrysler 200 with a fast clock. (would get 5 minutes fast in the span of a week) numerous times, Oakville Chrysler told me they would look at the issue, told me there was a software update and send me on my way. after multiple attempts I took the car to a different dealership. they explained right away that they needed to change the electronics module in the dash to fix this issue. they ordered the part and 2 days later told me to drop by and have it changed. the replacement worked right away and didnt require any software changes. Recently however came the pinnacle of incompetence. I came in with low tire pressures. I asked to have them filled up properly (i was sold a nitrogen package and was told that I'd be able to get filled up at any time). I was told that they couldn't fill up the tires since their mechanics went home. This was a couple minutes after 5 PM, long before their 9 PM closing time. despite being attended by someone at the service center, I was told to go with my tires still low. filling up tires is about the simplest thing you can do and Oakville Chrysler could not perform. Compared to other chrysler dealerships Oakville Chrysler charges more for standard services and does not deliver anything extra to make the increased costs worth it.

Mario Silva

Victor was amazing! The fastest service without pressure I've ever had, i had my van in my hands in less than 24 hours after purchase. Beautiful service super recommend. Thank you victor and umar for everything.

Donna Cornibert

Absolutely loved the service I received here! This is the second car I have bought from them and the service is second to none! The service department is amazing! Ash has always looked after the servicing of my Grand Caravan. And now, Dan in Sales and Dara in Finance made my newest purchase such a breeze! Ia extremely happy and would highly recommend this dealership!

Mageshwaran Chandrasekaran

The best customer experience one could expect. I did a trade-in enquiry for my Camry-2021 for Jeep Wrangler Sahara Unlimited-2021 over their website and to my surprise, it been priced 4k more than other dealers in Mississauga/Toronto. I was not sure and thought they would lower it. I have been proven wrong. I sat with Angelo Luzi (Sales Rep) for about to 1 hour and got the best deal that I could ever imagine. Fais Walizada (Financial Manager) took only about 5 mins to have me signed the paper to process my credit. I was skpetical and they surpised me again the next day that everything has been approved and I should be getting my car the Monday. I had been to other dealership and spent at least 3-5 hours but nothing has worked out and not even closer. The oakville Chrysler dealership is the best and there is no hidden additions/clauses. The true Gentleman and Gentlewomen. Lastly it took only 2 mins to sign the papers again and to collect the keys. I recommend this dealership 100% to all the fans of Chrysler/Jeep/Dodge/Ram. Thank you so much for easing my trade-in and getting me the lovely Wrangler. Appreciate you support and business. Thank you, Magesh

Barry Delong

I sent the sales manager an email outlining two different 1500 Series Truck configurations I was looking at. I outlined that I wanted to buy/order within one month. Never replied. I bought a Ford.

Prabh Panesar

Bad experience. I went there looking for a Dodge Challenger. Sales representative was behaving ok except that he lied about a model being sold out which was not. It’s still listed on their website with a higher price now. Secondly, one of the finance managers had a lot of attitude and he doesn’t know how to talk to the customers. I don’t want to list his name in here. And he wanted me to sign the final sale bill on the first day without giving me a chance to discuss with my family. Thirdly, no one was ready to explain how do they calculated my bi-weekly payments. I request the owner or the president to look into this. Overall, the dealership is fine and prices were fair, but few management people can spoil the business.

Joseph Messina

I was in the market for a new 300S and had the pleasure of dealing with Leo! Also known as Unkle Leo. Not only did he get me the best price on my 300 but he did it with caring and professional service. Two of my other family members are in the market for a new car and guess where I'm referring them??? That's right! 5 star review all the way! Thank you Leo!

Drew

Looking for a sincere, honest, hard working, trust worthy sales lady to work with, I highly recommend you asking for Kathy, she was fantastic. My wife and I just had the best experience with her as we were treated like family. :-)

ryan phillips

Angelo was an amazing sales professional to work with I emailed about a Ram deal they had going and within hours he had emailed me back with trucks that matched my criteria. Umar the finance manager is a miracle worker I was buried In my Jeep Grand Cherokee with negative equity not thinking I could get out of it and within 2 days he had me approved at an interest rate I was shocked with. My initial email was on a Wednesday and I was picking up my brand new Dodge Ram Saturday morning. I would recommend this dealership and those guys to anyone in the market.

Nazeef Chaudhary

Thanks to Dara and his team, at Oakville Chrysler, they made my buying experience the most pleasant i’ve ever encountered, from the time I walked in the door I was treated with great friendly service and professionalism. Truly an amazing experience. Thanks Oakville Chrysler ????

Marcella H

The boyfriend dropped his jeep off for some maintenance. Tyler was excellent! Very welcoming and friendly. The amount we had to pay was fair. A mechanic that doesn't rip you off! What a concept. Oh and the lady at reception was also nice. Great experience!

Greg Jones

What a great purchase experience. From Logan (sales) to Umar (finances), the whole process was seamless & professional. Very nice folks to deal with and will recommend others to check out Oakville Chrysler.

Sica Lee

I visited the dealership and was immediately and warmly welcomed by Mike Clark. He was knowledgeable, friendly, funny, understanding and most of all, relatable. I didn't feel like I was speaking with a salesman, I was speaking with a buddy. While going over my automobile needs, we joked and laughed. The whole process was quick, educational and fun. There was no need for me to haggle because I never felt I was being taken for a ride (so to speak). Everything and everyone was upfront, honest and offered what they could (without being asked!) 96 hours after walking in for the first time, and 48 hours after signing the paperwork, I drove away in my brand new Jeep and I couldn't be happier! I will definitely be returning for my next purchase and will be recommending Mike from Oakville Chrysler Dodge to any friends/family! Thanks so much guys!! And I'm so glad to be part of the family! :) :)

Bruce Cameron

I have been dealing with this dealership for close to 4 years and I have to point out that John has always gone out of his way to recognize me and actually treats me like a valued customer. This is a rare quality experience that I feel is dying at far too many retail outlets. Keep up the good work!

Daniel Phillips

I would recommend against purchasing a vehicle from Oakville Chrysler, specifically from a rep named Logan. Was fed serious misinformation about the vehicle I purchased; purchased on the condition of alignment being properly setup. I've had to take the vehicle in to the dealership to be aligned because this was not done - when I questioned the service team about the work (in the face of the sales rep) they had told me the machine was broken on these dates and it is not possible the alignment work was even done. I was also misinformed about other service and maintenance items I had done to the vehicle. And they left maintenance parts in my vehicle that they asked ME to drive back and bring to them on their negligence. After purchase a third party informed me I could have been driving a brand new vehicle of the same model for the same price of the vehicle I purchased, and this was never even offered to me instead of hastily trying to move a car from their inventory. Have purchased over 10 cars (three from chrysler), this was by far my worst experience.

Amber Eadie

Brought my vehicle in for service recently and had a great experience dealing with Tom. He took the time to explain everything my vehicle needed and ensured everything got done by the time I requested. I will definitely be using this dealership for all my future maintenance.

Joe Blo

I had a great experience with the dealership when purchasing my new 2021 Ram. Angelo was very helpful and made the process fun and easy.... as it should be when buying a new vehicle!

PBGas34

What an amazing buying experience! My wife had a 17 year old car and mine was approaching 12 yrs old. We both needed to get new vehicles. I contacted the dealership and received a call back from Joseph. Went in to meet him and test drove a vehicle for my wife (2017 Cherokee Trailhawk) and loved it! I picked up a 2017 Grand Cherokee SRT. Joseph was truly a fabulous salesman and a gentleman. Great communication and no pressure sales. The finance manager Chris was also amazing! Really down to earth, no pressure and everything explained in full detail along with options. These gents are an asset to the dealership and I will be recommending many more to go to Oakville Chrysler. Their communication and personable attitudes were superb! I have bought many cars over the years and this was by far the easiest buying experience that I have ever had. Thanks to Oakville Chrysler, Joseph and Chris.

Yousif Atta

The team at Oakville Chrysler did a fantastic job in getting me my Ram. My salesperson Angelo was courteous, professional and very prompt with getting me the vehicle that suited my desired specs and options. The finance manager Gus was very precise and left nothing to surprise. I’ll definitely be buying my next vehicle from the team at Oakville Chrysler. Great all around buying experience.

Mason Twitchett

Bought a used Dodge Charger and the experience was perfect! Brandon Garden helped me find exactly what I wanted and made sure I was happy with my purchase. I have referred others to him and asked him questions post purchase and he is always there to help! Highly recommended.

Thomas Triebe-pay

I was about to make a deal with Oakville Chrysler dealing with Umar and Andrew. I then found a better deal elsewhere and informed them very nicely of it. They would not cancel my credit application resulting in me of not getting the deal I wanted elsewhere, plus when contacting them they hung up on me over the phone when all I had was a simple question. Worst service and very rude staff. Don’t go there, slippery staff and very unprofessional as if they’re children when they don’t get the commission they want.

Deanna Ward

Dylan was amazing ! He asked me what exactly I was looking for and checked off every box. We spent a lot of time there bouncing between different financing and leasing options and he was kind and patient. Definitely not your typical car salesman, Dylan has a personality and is genuinely there to help. Very knowledgeable! Thanks Dylan!

Mark Nicolas

Excellent Service. Shoutout to Leo and Dara for the walk through, especially for a first time new car buyer like myself. Highly recommended. Thanks again guys! Cheers!

TripleNickel60

An excellent experience in purchasing my 2016 Dodge Challenger 392 Scat Pack Shaker. Absolutely flawless from the beginning to the end. Kathy was and is excellent at her job. No pressure on any aspect of the whole "buying a new car" experience. I was offered a great deal on a demo model but I chose to place a Factory Order and that was cool with them too, so that's what I did. I couldn't be happier. Kathy has also checked up to see how I am enjoying the Challenger as well and has made it clear if I need anything to please call her. 10/10 for Kathy and 10/10 for Oakville Chrysler. Great experience for me. You won't be disappointed at all folks, so give Kathy a call!!! :)

John Warmann

Purchased a 2019 Charger from them. Their deals are absolutely incredible. At the time of purchasing it was the lowest priced RT in the province, maybe even the country. The service left much to be desired. Specifically my sales guy, Logan, was just horrible. He did not give me my plates from my old car, had to be mailed back to me. He was also failed to give me the wheel locks which I only learned months later I would need to unlock my wheels to remove them. Had to book an appointment and go in to get them replaced due to this, which is a problem since I don't live nearby. Would go back there for the deals but would not deal with the sales guy Logan.

Joti Mangat 07

I recently bought Dodge Challenger from them. Specially Finance Manager Dara Khan helped me to pass my loan at low interest rate. I would also thank Victor for providing me all the car details. My experience was very good and i definitely recommend to buy car from them.

Mark Steiman

Ashley is a great ambassador for your business. Always friendly and crisp, she exudes professionalism and focused on customer care.

Ted X.

Never bother to left a review on google before, its just business, you got what you pay for. But I really consider myself lucky to find this dealer after a longer search among dealerships, its like a jungle. Met all the good people here, even months later, I still appreciate the help they offered. Patrick, awesome guy to deal with, helped me made my decision to buy my beautiful all white Jeep Wrangler on the first visit. Finance Manager Umar was awesome and helpful, helped me through out the whole process. Head Finance Manager Chris is really knowledgeable and helped me a big time with buyout. And most importantly, their President Gordon. I randomly drop-by to close the deal and pickup the car. Every single time I saw Gordon was there. The first day I met him, he was there the whole day, guided me and his stuff through the whole process(even called BMW himself to assist). I'm beyond impressed, it's hard to find anyone that truly cares anymore. Dealer should treat their customer well but still, I feel like the experience was above my expectation that I need to tell my story here. And I believe if you follow the names I mentioned, it will be a good experience to you as well. (if you know what I mean) This is what I told to my friends, those I am trying to bring into the jeep family. I am newbie as well but I hope people can meet good dealer, good jeep shop and good people, and really enjoy the 'jeep thing'.

Paul J

I replaced the original rims and tires on my new RAM 1500 with after market products at this location. knowing the wheel fitments for large size tire is tricky, I asked folks at the services to make sure the new tires will not rub against any part of the car, otherwise I'd rather keep the original rim instead. I also asked them to confirm that the speedometer and odometer can be calibrated to accommodate the tire size change. Folks at the services were quite friendly, I chose this location over others because they promised to take care all my concerns, however the result was disappointing. The speedometer and odometer are off, and they were calibrated using numbers meant for smaller tires(33"). I was told , the calibration tool they had doesn't have my tire size (35"). I understood their challenge, yet we were both aware there were calibration tools on the market would do the trick , plus, I was assured that they were capable of dealing with 35" tires. my doubt about the rubbing issue turned out to be true. the front tire will make rubbing noise when fully turned. I was told , they did not notice any rubbing issue during the test drive.

Darryll Hynes

Just purchased a 2018 Jeep Overland from here and had a great experience. The sales rep Dylan was very knowledgeable and respectful. Took the time to ensure that I was made aware of all the functions in the vehicle. Thanks

vivek priyadarshi

Aishwarya Rangnekar , who helped me in car service, has been very kind and gentle and helpful. Thanks to her again for this wonderful customer service even I such tough times which we all are going through now .

Cory

I didn't realize the driveway stain feature came at no extra charge with this brand new 2019 Ram! Service is more of a joke than the PT Cruiser. I came in 3 separate times over a month to fix a seat belt, all the while dealing with staff who don't even pretend to care. Then I notice an oil stain on the driveway, oh great. Brought it in once, it was still leaking. Losing hope here I brought it to Team Chrysler and had a much better experience with them. Unfortunately they couldn't fix the leak either. Now I'm stuck with this leaky truck that clearly wasn't inspected by anyone, and can't get a rental because apparently my issue isnt important enough. I guess I'll be walking to work! I wouldn't rate them 0 stars even if I could because I had a great experience with sales, so congrats on earning the star. Still, I would avoid coming here to buy anything with their poor quality control, service staff that doesn't care, and the pain in the butt it'll end up causing you. I'd rather be driving a Pontiac Aztek. UPDATE: 4 months after writing this, I can also add a broken driver's side mirror that had to be replaced, a sun visor clip that falls off when trying to unclip it, and a jeky transmission when shifting out of first gear. I'm sure I got unlucky with the build quality on this vehicle, but poor warranty and customer service at chrysler has made me give up on the brand as a whole. Please don't make the same mistake as me, take your business elsewhere.

Pablo Naveas Farías

UPDATE June 4th, 2019 (original review below) ************************* Truly sad to see things changing so dramatically, but after years of good servicing at this location, I had a really disappointing experience this morning: I tried to drop my recently out of warranty vehicle for diagnosing a problem with the A/C, which unfortunately happened a month after the 3 years / 60,000 km warranty deadline, but had to reconsider because their service rep (Tomasz) told me almost when I was leaving, paperwork already done, that there was going to be a diagnose fee of $139. I was honestly surprised, because last week when I booked the appointment I have explicitly asked about this (otherwise I would not have taken the car there in the first place), and the answer was that there was not going to be any diagnose fee. All attempts today to make them understand that I had not imagined or invented that conversation were unfortunately unsuccessful, even after escalating things with Wayne the service manager I was left with the impression that it was me trying to make an argument that was uncalled for... Instead of acknowledging my disappointment, Wayne's last offer was a sarcastic "What would you like us to do Sir? Waive the diagnose fee, is that what you want?" Too late guys, what you should do is to either to record your conversations for quality and auditing purposes or else to fully believe and properly treat your old customers (really not a matter of $139 here Wayne...) Posting this now and never coming back there... yet another proof that organizations / brands are as good as the people behind them. ************************* After servicing a Dodge Journey for 3 years (2011-2014), I came back to Oakville Chrysler looking for a mini Van for my growing family. I was pleased to find that their customer service is also excellent for potential new buyers. From the warm reception of their Sales Event Host Robert Flagg, to the outstanding customer service received from Michael Prymak, our assigned Sales Consultant, we knew we were coming to the right place. And sure enough, we were able to choose the best Grand Caravan for us while getting the best possible deal (believe me I did look around in the GTA :) So thanks again Rob and Mike, thank you as well to Frank Dametto - General Sales Manager - and Chris Tannous - Financial Services Manager - for your great support during the process. I am now looking forward to service my new Grand Caravan at Oakville Chrysler.

Dishant Rattan

Not good experience I asked for Fully synthetic engine oil They put semi synthetic oil and return the bill Now again after 5000 km go back for engine oil

Maged William

Trade your X car and get a good deal with the new one! I visited Oakville Chrysler dealer 2 months ago, and was looking to trade my X car with brand new van, but was lucky to meet with Joshua who offered me 2 of 2012 Chrysler Town & Country with 40,000 KM & 60,000 KM, after tested both I selected the 40,000 KM as really loved it, Joshua was much friendly and tried to answer all my question with a smile all the time, then I met with Camillo who trade my X car and gave me a really good deal with the Chrysler one which met my budget, I was so happy that day as felt that this will be my car dealer in Canada, but didn't want to write my experience till I do the first service, but what happened today in my first service was really amazing . thank you Joshua & Camillo for this deal. If you buy a car without service then you bought air! I bought my Chrysler Town & Country van 2 month ago from Oakville dealer and was happy with it till my first service! I asked John to check the transmission, rear breaks and to change the oil for me and he was very friendly, but after the checked the car they found it needs to change the back & front rotors which will cost me about $1400, I got shocked, then I talked with Camillo (sales manager who finalized my deal) and really he take it serious and spoke with Wayne (service manager) whom tested the car and really knew what customer service is, and told that will tried to do the best as they, they offered me a ride back to my home then pick me up once the car finished. Today I experienced how Oakville Chrysler treated their customer, when John called me back and said, "We changed your rear & front rotors and serviced the breaks for FREE". I much appreciated what they did for me today Thank you Wayne, John & Camillo

Vasiliki Goritsas

From the moment I walked into the dealership to the test drive with Dimitri, and the paperwork with Chris they made it the smoothest car buying experience I have ever had. Dimitri took the time to listen to what I had to say and how much I had to spend and made it work with the Honda CR-V I seen on their website! Thanks again gentlemen. I will definitely be coming back for my grand Cherokee when the time is right.

Lataunya Forrest

I 1000% recommend this dealership if you’re searching for a new car! Im so glad I stopped here unplanned after being disappointed by another dealer. The staff are super friendly, easy going and had my best interest at heart. My sales advisor was Leo who is amazing, and really took care of my dad and I. I can definitely say I never felt pressured into purchasing anything and the process was so smooth without any delays. Thank you so much to everyone who helped out at Oakville Chrysler!

mandy lytle

Quick and Efficient Dealership to work with Thanks to Mike for a quick and easy transaction. The dealership was friendly, efficient and easy to work with. We came from Guelph to purchase a new vehicle. They were on time for the test drive and explained our vehicle to us in great detail and made us feel comfortable with our new purchase.

Bart Drabik

Horrible service. Called at 850 for a new dodge ram thats on kijijiji secretary told me sales is closed call back 9am. Called back 915 spoke to steve. He phone was cutting out every other word. And hes giving me a hard time avout what ram im calling about becuae the kijiji add dosent have a vin or stock #. Very bad sales skills guys. Im going to peel chrysler and buying from them. Very dissapointed. Horribe experience.

Vishal Nagpal

I just got a Grand Cherokee from Oakville Chrysler. It was the best car purchase experience. Angelo in sales helped me for 2 days and showed me a lot of vehicles without any rush until I was fully satisfied. Then in finance Gus Ilson helped me to get me a good rate and the deal I wanted. They are really great I will recommend them to all my friends. Thank You a lot for the help Gus and Angelo.

Tom Hatges

This has been a great dealership that has looked after my Jeep over the past 5 years. Ash in Service is great to deal with.

Juiceboxx TM

Very pleasant experience. The staff is very friendly and helpful. The whole process was very easy. Fais Walizada was my sales consultant he was very professional. I was kept up to date every step of the way. 5 star experience.

Moto Affliction

Their service center did not address our issue and in fact tried to shift blame onto us despite our vehicle being brand new. I took it upon myself to find the source of the noise I was experiencing. I removed panels in my new vehicle and finally narrowed it down to the firewall in the engine bay. I isolated it and fixed it with sound deadener. I had no confidence in them to take the time and effort it took me to address my concern. That's a sad statement on customer service when a customer feels this way. They claimed in their report that they looked at various areas and addressed it. This obviously was not the case. As the sources was no where near where they claimed to look or in the issues they claimed to address. Had they taken the same time an effort that me as an owner had to take, they would have found it. I question their desire in solving issues and having the satisfaction of the customers new vehicle as their upmost of importance. Instead I was told that they worked 8 hours on my vehicle only to be paid one by Chrysler. It was me who should have felt sorry for them apparently. Anyways I personally do not feel confident in bringing my vehicle there for any further service and will be looking at other options for my vehicles future needs.

Crawfff 1968

I bought a 2020 Warlock at a great price.Top notch salesman (Fais) worked his magic along with financial manager Umar Butt is a great guy....You need a Mopar this is your spot 100%....

Olivia Hall

Getting my new Jeep was a breeze with the service I received form Fais and Umar. They were incredibly knowledgeable and professional, and answered all of the questions I had as this was my first time ever buying a vehicle :) The customer service didn't stop once I left the lot either - Umar and Fais answered all of the questions I had in the days following my purchase. I love my new Jeep and I am so happy these guys made it such an enjoyable experience!

Rob H

Just another great service day. Had an appointment for 6pm and when the day came I had that day off, so I called service first thing in the morning and asked if they had anything earlier. My service was a couple of minor recalls, and oil change. So I was able to go right away and they took care of me. This is also middle of November and calling for snow, so very busy day. I was happy enough to clean their espresso Machine which seemed to have a little neglect. Cleaned it inside out. Another detail of great service, a couple of weeks ago my dad who is 80, and on oxygen, went to get his winter tires put on. The tires were on rims and he had an appointment. When they were done and he went to pay for the service, they simply said "that's ok, you're good to go". Really made my dad's day. Thank you Oakville Chrysler and Jeep. Now if only other large businesses could follow this business model.

Spencer Jones

I was very pleased with the team at this dealership. They treated me very well and looked after my needs. I am extremely happy with my new Jeep Wrangler and working with Kathy and Cam made this process very smooth for me. Thanks for the great service!

A D

Cam is the man! Great sales staff! Great selection of cars and trucks of all brands! Our family has purchased well over 10 vehicles from this dealer and we will continue going back!

Steve Brandt

The Staff are Super Friendly and Very Accomodating, they do everything they can to make sure you are looked after. This is a Great Place to bring your vehicle for Service.

Courtney Hall

Everyone was super nice and friendly. Very understanding staff ! Overall great experience and I highly recommend Oakville Chrysler! Deals were spot on! ????????

Wayne Melnechuk

Had a great experience at Oakville Chrysler. Leo was our salesman and he was knowledge and very helpful. Good pricing and selection.

Krisztina Daniel

I purchased a vehicle from Fais. He was very knowledgeable and helpful. We got fair market value for our trade in. I recommend this dealership and especially Fais for a comfortable, no pressure experience.

Leandro Pereira

The service staff are so rude. My car still under warranty I brought there because there some issues with the transmission and the only thing they do is software updates. I’m really frustrated with Jeep.

josh Morrison

Purchased a 2018 Chrysler Pacifica at the beginning of November. I was happy until last weekend I had break failure due to contaminated brake fluid according to the barrie chrysler dealership. Just went over 60,000 km so the master cyclinder is not covered under warranty anymore and the part is on back order for a month, leaving my family and I without a vehicle for the time remaining. I am mostly upset because all this vehicles maintenance has been done there but nobody will take responsibility for this. I haven't even made it to my first oil change and this happens. I keep getting the run around by everyone. Im just glad this didnt cause a major accident and harm anyone.

Mustafa Ashi

The worst experience in my life.. I called them for the Fiat Abarth they had and made sure that it would be within my budget since I live 2 hours away! These guys told me what I wanted to hear and insured me that I have the option to wether trade in or finance, when I got there they started saying that they can only trade in (after they saw my car and liked it coz its an easy sell for them). I just don't understand how you can drag someone who lives 2hours away to your business and then start changing what you say.. I don't care if that was a sales person mistake or what but I double and triple checked what they offered me before I went there.. I was sure as hell to understand that the deal was financing over 48 months or the option of trading in before going there... This all changed to 84 months and the car price went up to Way higher range! They did not respect my opinion about the car and did not work with me towards a solution and kept being asked if I'm serious about buying.. For god's sake I drove all the way and took a working day off to see the car based on what I was told! Not to be told by the manager that it's impossible that this is what the salesman said (you don't tell your client they are lying!) Also when the sales guy called me and left me a voice mail he said that this manager can't do the trade in and all of a sudden when I got there things changed to only probably do the deal by trading in! (Was I suspicious that they wanted my car? Not at all!) They did not respect my opinions or views after the test drive and the last thing i was told is to go buy a new car from the fiat dealership!... Way to work towards making a deal with me! Very poor customer service.. inexpereinced sales staff - at least who I dealt with.. He seemed untrusting of me and abviously influenced by his manager who pushed him to make it seem I could only get the fiat by trading in my car (which they seemed to like more than the fiat.. Instead of sealing the deal on the fiat) and one more thing to mention.. They kept asking me if I would trade in my car and take $8500 which also changed to $7000 plus the fiat price unreasonably up and me ending up paying around 10000 on top of the trade in .. What nonsense.. Keep your car, money in your pocket, dignity and drive a trashcan better than dealing with them!

Adam FONTAINE

I had a great experience while purchasing a 2018 Jeep wrangler, my sales advisor Adam was great in providing me options that fit my budget and style ! They also provided a very welcoming environment for my wife and I while we waited to finalize our purchase. I would recommend them for anyone who is looking to purchase a vehicle and get great service at the same time.

Sameer Hinduja

Came there in July 2019 for AWD Challenger. Was told by Leo it's sold. He took down my contact number and said he has ordered another one and as soon as it's in he will call. I got contacted by Oakville Chrysler Dodge 3 days after bacuse i had expressed interest on Autotrader. Drove back to Oakville from Scarborough just to know that it was a miscommunication. Met Leo again this time and he assured me that i am no.1 on the list for the AWD challenger. Never received a call or any follow up till date. Bought a car now from different dealership so no more in need but i guess you guys don't need much business even when the customer is willing to drive down from Scarborough and wait for the car instead of going to a Dodge in Scarborough and order one from there. P.S- Great selection of Mopar. Still like your display of cars outside the dealership and also the deals you guys put out. Just won't recommend anyone with the service received.

Ken Gray

Was prepared and ready to buy a jeep cherokee trailhawk, but the sales team has no sense of negotiating ability or good customer service skills. Instead of trying to negotiate or show me other jeeps in the price category I was willing to pay Mike (guys dressed like he thinks he's the next Pitbull) threw the photocopied version of my license back at me after about 5 minutes of "negotiating". Tried talking to another salesperson named Mark, but the same result was evident. Chrysler is a joke. I bought an SUV from another company, which is sad considering I was all in to buy a Jeep. Keep up the good work.

mark dillon

I went in expecting to purchase a used vehicle. I didn't even want to consider a new vehicle thinking it was out of my price range. ADDY took the time to give me all of my options and was never pushy. I ended up getting a brand new Dodge Caravan that I LOVE and can afford. He even took the time to make sure I knew how everything worked and was set up properly as far as connecting the blue tooth with my phone, etc. I highly recommend ADDY from Oakville Chrysler. It was worth the hour drive to get there.

Jessie Verleye

I went into Oakville Chrysler to look into trading in my car (that I had just bought two months ago) for a new Jeep, although I did not go through with the trade at this time. This was my decision. I dealt with Adrian (sales & leasing consultant) and Jaksa (financial services manager). They were both beyond amazing. Very patient with me, worked with me and did not push me into buying a car that I was not ready to buy. I would recommend them to anybody. All the staff that I had met at Oakville Chrysler were very friendly and I will be taking my car there to get serviced. When I am ready to go back and purchase a Jeep, I am hoping both Adrian and Jaksa are there. I love how honest they both were. Thanks for giving me an amazing experience.

Tiffany Robbins

We had a great buying experience. We live several hours away and the transaction was simple from start to finish. We were able to take home our new car within a few short hours. Great team to work with!

Daniel Abrahamsson

Recent purchased a used off brand car a few weeks ago. Dan did a great job from taking my call, to test drive to a quick easy fair sale with out any pressure or up sell to something I didn’t want. Dan and the entire staff here all did a fantastic,professional job during this crazy time. By far the best car buying experience I’ve ever had.

Chris Landsburg

I dealt with a lady named Kathy five years ago and got really good service, Is the reason I went back. When I purchased my new vehicle about two months ago she had moved on from her position and there are a bunch of quacks running the sales team now, along with a guy named Dara Khan. This guy has no clue what he is doing. It’s to bad because I thought I had found a great place to purchase my new vehicles, Good luck in the future Ockville Chrysler!

Chelsea Henderson

My fiance and I visited Oakville Chrysler last week, as we were looking to purchase a new truck. I'll admit, this was our first time going through this process [as we had never owned a new vehicle before]- so we were a little nervous. However, to our surprise everyone was very helpful and informative from start to finish. Leo was an excellent salesman who helped us find exactly what we wanted at the right price. He worked with us to understand our needs and concerns, and when all was said and done we ended up going with the 2019 Dodge Ram! After Leo, we were directed to Umar, the financial manager who was also a great! He took the time to speak with us about how the payments worked and the warranty we had on the truck. After we had worked out the numbers, Umar said he would call us and let us know if our approval went through, and before we could ever get home he called to say it was all done and we could pick up the truck tomorrow! My fiance was super ecstatic as we assumed the whole process would take a week or more. We purchased the truck around 8pm on Tuesday and had it in our driveway Wednesday evening. Great experience from start to finish, we left feeling confident in our purchase! Thank you to the whole team- [including Chelsea who was a travelling rep for the company]. Cheers!

Shay Stewart

I bought a Jeep Renegade from Leo in April 2018. I had been making countless phone calls to dealerships letting them know my needs and what I was looking for. I LOVED the service here. Leo made absolutely everything so simple and easy. He addressed all our concerns in a professional manner that left us feeling more at ease than pressured (which is how we felt at a lot of other dealerships) His service didn't stop when we drove the car off the lot. He kept in contact with us to ensure we didn't have any issues, and addressed anything that came up so quickly. We would strongly recommend this dealership to anyone and everyone looking and tell them to go in and ASK FOR LEO!! You won't be disappointed! TEAM LEO!!

Steve Bratton

Wanted to give a shout out to Fais and Gus. Bought a truck from them today and process has been seamless. Fais made all the efforts to get me the best possible deal he could. Gus was friendly and again provided great service. It was pleasure dealing with the team there. Thanks Folks !!

Kyla Vavala

I had quite a situation when I lost my only set of keys to my Dodge Caravan! The parts and service department could not have been more efficient and helpful! I would highly recommend this dealership for any of your vehicle needs, fast friendly service is what they deliver! I am very grateful that they got me on my way so quickly.

meeral!

My dad and his friend went in to get 2 RAM-2020 trucks. Sales manager Kathy took good care of us and we signed the deal and paid deposits. But the finance manager Umar : The guy had such an attitude, no communication skills to keep customers informed or reply the emails/texts. No sincere efforts made by him to get finance approved. Long story short, he wasted 4 days and said sorry no approval. We took deposit back and Went to another Chrysler dealership and in one day got the finance approved and second day (today) got the 2020 RAM truck ????‍♂️

camillo. betty

Amazing dealership, my wife and I were looking in the Burlington area, and ended in contact with Andrew DeClavasio and he was awesome in taking care of our needs. We ended up trading in our 2012 Wrangler and got the most money for it for a 2018 Wrangler Sahara. Please go and see Andrew and his team at Oakville Chrysler, do not waste your time going anywhere else. We will recommend this dealership to everyone we know.

Chris Gray

Great dealership. Always satisfied when purchasing a new vehicle here at Oakville.

Chris M (bike0304)

From the moment I walked into the door, I felt welcomed and there was always someone there to help. I dealt with Steven and he was THE BEST!! Very helpful and willing to go the extra mile!! I was given an exact quote on my trade in, not an estimate like some other dealerships, and he was present from start to finish....right to when I picked up my new Jeep keys. Another shoutout to Dara in financing for all the help and quick responses as well. A+++ for Oakville Dodge/Jeep. The prices were fair, the deal I made was great, we are happy customers and I WILL be back!! Thanks all!!

SERGUEI DRATCHEV (Heavy Haul TV)

I got a great deal where the odds of me getting the car were pretty slim. Umar the money guy is the magician. Adam the sales guy was capable, but wasn't familiar with the apecs of this Dodge Challenger R/T 392. Also, the car was in bad shape - the battery was totally dead (they had to boost it), and brakes needed adjustment. But when the car went thru pre-sale, everything was taken care of. The battery was fixed, the brakes felt much better when I started driving. I'm still learning all features of the car, and finding something new each day. Thanks, Oakville Chrysler!

Liz Doyle

Don't expect to get any help once you leave the showroom. Purchased a new truck in 2015 with a 'refundable' extended warranty. Was never explained that this is an insurance product not related to the manufacturer warranty at the time. Apparently there is paperwork needed which nobody at this dealer seems to want to provide. Have emailed 4 different people (everyone in finance dept plus the sale person we purchased the vehicle from) simply asking for copies of paperwork. Crickets. Just want to mention that flat out ignoring customer requests is not really a very good business policy and doesn't bode well for repeat business. The fact this dealer sold a product to me means, at a minimum, they should be able to assist when I need customer service related to that product!!! This is clearly a 'take the money and run' scenario. Unfortunately there is no option for ZERO stars because that's what Oakville Chrysler deserves for being completely non-responsive!!!

Ashaal Dabholkar

I purchased my Jeep Grand Cherokee a few days ago and to sum up the experience in a few words I’d say the entire process was efficient, detailed and overall very smooth. Victor and Mark were great to deal with and were very accommodating with all the questions I had. I’d highly recommend Victor and his team to anyone who’s looking for a new ride!

Shalene Dudley

If you have a plan and budget, Leo is your guy! He will keep it honest and straight forward and tell you what you can drive away with. The entire process was barely a full day. What a guy! The staff were amazing-they even dealt with my very excited kids :) Say hi to Rocco for, Jacob

Mikey Mumble

Victor was a dream to deal with. After months of stress not finding the right car, he helped me within minutes of meeting on at the lot. I can sleep easy now. Go see Victor at Oakville CDJR

Tarek El-Tahan

Excellent experience; great team, thanks to Leo, Kathy and Mark (Finance) for your awesome and professional service. Very happy with my Truck. Keep up the good work.

David White

I bought a 2018 Dodge Durango SRT almost a year ago, it took 4 trips to this dealer and 5 months to get it fixed. They even needed me to bring the car in for a day so they could find out what parts were in it. (you don't know what parts are in the car you built?) 40,000 kms (all highway)and they tell me it needs brakes relined, $2,000.00!! I say that's ridiculous they reply, "you should call Chrysler". Today I go in because the little cap in the front fender that allows access to the back of the lights is missing. (Probably stolen now that I know how much they cost), they can't sell you the cap, you need to buy the whole inner fender. $400.00. I go see the service manager. Wayne says that seems ridiculous but "you should call Chrysler, there is nothing I can do", go the the GM Cam says "You should call Chrysler, there is nothing I can do". I think they practice that at night in front of the mirror. His first question was if I bought the car there. I guess they only stand behind the product if you buy it from them. Great dealer until your car breaks then "you should call Chrysler.

Shawn Watkins

Great staff in the service department and very helpful people behind the parts counter. They helped me find a very obscure item that was not in the user manual. Pro tip: If you're going to go buy parts for your vehicle make sure you have your VIN#. It makes life a lot easier when trying to find those parts!

Ted Orfan

Highly recommend Oakville Chrysler. Incredible experience, probably the best experience purchasing a new vehicle in 30+ years. Logan Franklin and his team we're awesome. Walked in walked out with the vehicle I wanted. No games, no up selling, truly honest and straightforward. I have never had an experience like this. It made purchasing very stress free. A1Great customer service. The owners and management team are first class congrats.Unbelievable can't wait to buy my next vehicle coming up in the next few months. I still can't believe the service credits to the ownership Thank you, Thank you, Thank you, Thank you

David Jones

All of our dealings were throufh the phone and email.. The guys qeee great when we got there for pickup. Quick easy and painless.

Janine McNaul

Bought a used F1500 Dodge and couldn't have been happier with the experience. From the moment we walked in we were greeted with a "good morning welcome to Oakpark" with a big smile! Kathy processed the deal quickly and efficiently and was most pleasant to deal with. She then handed us over to Mark, who was great as well. Overall, highly recommend Oakpark for prices and awesome staff. Thank you to Cam for setting us up for us!

Leo Squires

I purchased our Dodge Caravan at this Dealership 2 years ago, and since then I've used Oakville Chrysler for the ongoing vehicle Maintenance. Each and every time I always have a wonderful experience there, very professional, extremely courteous staff like Ash and her colleagues. My Daughters also look forward to seeing them during our regular maintenance. We drive in, and let the professionals take care of the vehicle, we go for breakfast then return to wonderful smiles and the vehicle is ready to go. Due to this wonderful service we always keep coming back - a Million thanks to your awesome staff like Ash who make the customers experience always so pleasant - and worry free !! Leo and Crystal.

Renée Roy

We were referred to Leo by my sister after they got their truck 2 weeks ago. WHAT AN AMAZING EXPERIENCE! Leo was a fantastic sales guy! Super on the ball! HIGHLY recommended! Kathy in finance was also incredible and super responsive! To the person answering the phones, to Alex who showed us our truck features at the last minute, Kathy & Leo, thank you all for being so wonderful!

Valerie Vega Reviews & Randomness

I was in a tough spot needing to trade in a vehicle I'd just bought in June and start over with something that fit a new budget. I could have just as easily been turned away because of the hassle. Marco Diaferia absolutely blew me away with his amazing customer service & comittment to finding me something that would work. Not to mention the dealer principal Camillo bending time & space to make sure I left happy. I went to 3 Chryslers and countless other brands... this dealership was by far and away outstanding. Thank you for the amazing experience Marco & Cam!

Nancy Di Nino

I like to really know my options when considering a new vehicle and the Sales Consultant, Anis Taghdi was excellent. He was available reliable, patient and most importantly, HONEST! He took the time to review what the best fit for my personal needs were and was available to answer my questions. Very impressive! Because of his knowledge, I purchased a vehicle that was better than what I had imagined! Thanks again, and that is what I call excellent customer service.

Jennifer

We had a great experience at Oakville Chrysler Dodge Jeep. Leo was our sales person and we found him to be professional, knowledgeable, fair and relatable. He also had a good sense of humor. I highly recommend him. Umar was also very helpful and professional. They delivered in the time promised and I know they worked very hard to ensure we got exactly what we were looking for. Thank you!

Melanie

I had a pleasant experience at the oakville Chrysler. Tom was very informative about what needed to be done for my car. I usually struggle bringing my car into the shop because I'm not very knowledgeable about cars but Tom knew exactly what needed to be done and at a fair price!! Excellent customer service :) would go there again!

Carl Lindsay

Service Staff was great, and staff was very helpful in trying to find options /savings. However, Doge itself was a huge disappointment in the having to replace an entire inner door panel for $800 instead of a $5 plastic wheel for the power windows....this was a huge scam.( again, not putting that on the dealership) But shame on you Dodge.

W HUANG

The technical level was very good, and other problems that dealer could not find were found.

Michelle Rossignol

My experience was fantastic. I both purchased and traded in my vehicle and they were professional and efficient and I will definitely be back in the future. I recommend their salesman Fais, very helpful and made the experience stress free.

Shan Weerasinghe

Go to a place where people know and appreciate you visiting and has a genuine smile at least...They called me for an exclusive sale to come in with an appointment...the greeter at door does not know how to greet or make you feel welcome.

Rohan Kalyanpur

Got a Chrysler Pacifica from here. Super friendly staff. Have a huge inventory with great price. Leo Rebelo was our salesperson. Jaksa was our Finacial Service Manager. Both made the buying experience very pleasant and comfortable.

Morgan Brandle

I recently purchase a Compass Trialhawk Edition from Mark Geerts. Mark was attentive and responsive to what we were looking for in a vehicle. He was patient and made purchasing our vehicles stress free. He listened to our wants and hit the nail on the head with our new ride. We couldn’t of been happier with our shopping experience. I would highly recommend Mark if shopping for a vehicle. He is informative and made us feel comfortable in figuring out what the perfect car for us.

Alvin Tedjo

Bought a plug-in hybrid Chrysler Pacifica before the Ontario government ended the subsidy. Best purchase I’ve made. Amazing car, and great sales people. Actually drove over here from Mississauga who kept trying to sell me a different car. Oz at Oakville explained everything really well and helped us get the right car for our family for years to come. Haven’t needed any service yet as the car uses so little gas!

Fawad Sarwary

Just bought my 2019 Jeep and absolutely loving it. Thank you Leo Rebello and the amazing team at Oakville Dodge. To anyone who needs a new vehicle go see Leo and you'll definitely leave happy.

SK PlaysMC

This place is terrible.... i mean seriously i drove 45 minutes to go look at a 2015 Dodge Charger. I was treated in a very nasty way. I test drove the Charger for about 5 minutes and as soon as i got into the store i was told that the car was sold. I started to think about it more. I called the dealership the next day to book a test drive and was told that the car was available. I called the Manager and complained about my situation and i was told that they will call me to let me know about a different car. I never received a call back and now i went with a 2019 Mazda CX-5. Horrible customer service!

Jeannine Branion

I am a new customer to Oakville Chrysler Dodge. I have enjoyed my new Jeep to date. I am disappointed though that they do not allow appointments to put my snow tires on my vehicle. I have to use the fast lane. When asked when it is a good time to come as I am busy and really wanted to avoid waiting in the fast lane, I was told that during this time of year, there is no good time to come. Please reconsider this guideline. I am a busy career Mom and wanted to avoid dead time waiting in your fast lane during your busy time. I was planning on working from home for a day to manage this but obviously can't spend a couple of hours sitting in the fast lane.

zain ul abideen

Worse dealership ever. They simply lack the professionalism. specifically the guy name Umar has no communications skills and very unprofessional. First it took him forever to get back to us about the necessary documents. He simply didn't get back to us for anything and we had to chase down everything by ourselves. We traded in the vehicle and after a week we are still being charged for that vehicle's finance. clearly they still haven't dealt with the lien on that vehicle. we ended up paying for the vehicle that we don't own anymore. They had also installed the running board on our truck by mistake and they made us feel that we stole them. They made us feel we were theif and the sales manager Kathy started to threatened us. DONT GO TO THEM.

MasterYourBody

Steve is dishonest and told me lies on the phone when I tried to buy a hellcat saying that I’m not eligible to buy the vehicle when I was and I confirmed that later. Practice honesty and divinity at work for long term success and. Not dishonesty for short term profits.

Bob Telewiak

Great friendly service. Dimitri was very professional, organized and accommodating, before, during and after our purchase. He made a courtesy call the following week, to ensure everything was going well with our vehicle and to check if we had any questions.

Andrew Brady

Bought my first new car here today! Called a month ago and was put on the line with Leo. This dude gave me his number and was super open with answering all my questions and made the experience the best he could and in the end sold me the car! If your buying talk to Leo. Dudes legit.

Atif Ahsan

Heard good stuff about this dealership, but had a bad experience. I inquired about a Charger Scat, but kept getting pushed to buy a Challenger R/T. I needed a 4 door vehicle, even when I advised that... The guy said the challenger will work to as it has back seats. I start talking about the grand Cherokee or the wrangler and the guy pushed me towards a compass. Wasted my time, the guy wouldn't give me a proper lease quote, rather he was telling me to finance as it's better than lease. I told him I would like to lease instead of finance and he just started questioning me and stopped helping me.

lisa stokl

Had a great experience with this dealership! I saw an ad for my Jeep Wrangler, drove from Newmarket to test drive it with Hesham and came back the next morning to pick it up! They worked quickly and efficiently to accommodate my fast turnaround! Thanks so much Hesham & Dara, appreciate your great service, would highly recommend them!

don varanelli

Will never get our business again. Once the paperwork was signed any sense of Customer Service went out the window. Be prepared to experience a delay or several delays before picking up your vehicle. Ours was delayed 3 times including once because the detailing staff broke the windshield of the truck brushing snow off of it? (that was Sales guy's claim) We referred a friend before experiencing the delays, she purchased a new Jeep and then she had her pick up date delayed 4 or 5 times!!! Do not give them your phone number or make it 100%clear that they are not to use your contact information for any solicitation. We were subject to unsolicited calls and automated messages on our cell phones every time the dealership had some new sale running. Even after having my number "removed" which took several calls to them, the calls started back up 6 months later. Anyone at this dealership speaks to my Wife in a disrespectful tone again and they will have their ass handed to them.

Kevin Li

I made a deposit for a deal, but later was told something which was a deal breaker for me, so I asked for the money back to cancel the deal. They did refund me, but didn't give my vehicle ownership paper back to me (I was trading in my old car). It took them two days to find out that they lost my ownership paper and I was informed only when I showed up myself in their office third times in a row during the week, no calls/emails up front, no apologies. They offered me to get a new one for me, but I needed to drop by the fourth time to give them the copy of my ownership. I was sick of dropping by, I rather spent $32 dollars to get a new one myself, as the effort dropping by their office is much more than I do it myself.

Jordan Baker

I don't normally give google reviews, but this really ticked me off. I only give 2 stars because of the initial interaction with Oz and then Leo helping myself with the actual delivery. Very unhappy with all my dealings with finance. His attitude when I stated I would be financing through my bank was night and day. When talking on the phone we said that they do not do delivery on saturday and monday would be the earliest and I agreed. Upon arrival I was told by Umar that we didnt agree to anything and I could come back the next day; but at this point i had driven 1.5 hours to get there and had already dropped off my rental. Leo jumped into action and got the vehicle detailed and ready ASAP( much appreciated).Obviously they didnt have my ownership ready , so Umar said they would mail it to me and it would be there in about a week. 1 week later I called and kept calling/ leaving messages and sent multiple emails. Finally at the 2 weeks mark I got a hold of Umar. He told me they sent the ownership and I could apply for a loss and pay for it myself or wait for them to apply for a loss and mail it to me again. I then left a message with reception for the GM to call me(never got that call back). Sent the GM an email about the situation and got no response. Initial visit was great and I had faith! Needless to say the customer service from sales and finance after I handed them there money leaves a lot to be desired. - NOW I HAVE CHANGED THE REVIEW TO 1 STAR AFTER RECEIVING NO REPLY FROM UPPER MANAGEMENT. CONTACTED IMMEDIATELY AFTER FIRST REVIEW TELLING MYSELF SOMEONE WOULD BE GETTING BACK TO BE....GUESS WHAT??? NOTHING

Justin Burns

Recently purchased a 2017 Jeep Wrangler from one of the salesmen named Dimitri Goritsas and it couldn't have been an easier process. Great service from all employees and management. I will recommend all friends and family to them.

D Park

I wanted to see what the numbers would be for my trade in and i was overwhelmed of what i got for my 2017 Ram 1500. I told the sales guy Hesham to write up the paperwork.???? I purchased a new 2021 Jeep Grand Cherokee in sting grey. Everyone was nice to deal with. I would recommend anyone i know to go their and purchase a vehicle. Thx Oakville Chrysler.????????

Travis Lundy

Great customer service and very helpful during the purchase of our new truck! Definitely recommend them!

Cynthia Whittaker

Happy Camper!!! Dealing with Cam has been a pleasure, very professional and he has a great sense of humour which makes buying a new car enjoyable. Cam went out of his way to find a car for me and ensured that the car was ready onetime and in perfect condition. I also dealt with Christopher and Dave in Finance they too were very helpful in fact there wasn't one person that I spoke with that wasn't friendly and helpful. I picked up my car tonight and the detailing was absolutely beautiful. Very pleased with my new car would highly recommend this dealership. The entire process from start to finish was painless. Thank you!!!

Daniela Olariu

Exceptional service and professional staff. They worked very hard to get my truck fixed quickly. I will definitely return and recommend this location. Special thanks to Tyler for being so helpful!

Dishank Chibber

Great team and a huge variety of vehicles. Bought my first car and Anis was very knowledgeable and helpful sales representative. Staff members are very nice and kind. Highly recommend Oakville Chrysler.

Paulo Balancio

Just purchased a 2020 Jeep Grand Cherokee Altitude from Leo. I want to thank him for making the process really easy and smooth. No stress involved, but rather just pure excitement. Thanks again Leo!

Daniel Carnovale

highly recommend this dealership its clean and organized with great prices, Angelo is a great sales person laid back and doesnt push you to buy cars, even though anyone who steps in a dealership knows what they are after, Dara great finance manager friendly and does well at his job. thanks for the beautiful SRT guys.

Eden Rosenberg

Bought a barely used 2016 Jeep from Patrick, awesome guy to deal with. Great service and was a really nice guy. Finance manager was awesome and all staff were friendly and helpful. Would recommend them to anyone looking to purchase a new or used Chrysler product. I drove in from mid town Toronto after shopping all the local dealers to me. These guys are the best!

Allan Noccey

From start to finish the ease and professionalism this dealership runs by is the best I have ever experienced! I was treated fairly, appreciated, and my truck was in amazing condition when received. There were not hidden costs or surprises! I give them 12 out of 10!! Thanks Dara and Angelo! My favourite vehicle purchase of all time!

Nb Bake

Don't service your vehicle here. The mecanics are ok but the front service desk are not friendly and the service manger is a poor excuse for a manager. If you try leaving him a message most time his box is full. What does this tell you? The service manager belittles you like you don't know what your talking about. My vehicle had a rattling sound. He said they fixed it twice and everytime I picked up my vehicle I still heard the noise. The service manager even questioned if I was really hearing something or not just looking for a noise. His final suggestion for me was to get another opinion. In other words go somewhere else. I called the dealership manager three times before he called me back but by that time I already called Chrsyler head office as I was done waiting. I even called the owner of the dealership to explain my situation and he never returned my call. Well I finally got a second opinion at another dealership and they discovered a strut needed to be replaced and both shocks in the back plus sway bar. Now the sound is gone. So I guess I was not hearing things afterall. Oakville Chrysler is a joke and there are other dealerships who care. These guys don't. Trust me it's been a frustrating ordeal and I'm giving my honest opinion. Buyer beware!!!

CrazeyP

Never buy a car from them. They did not clean the interior I found previous owners bill in the car while I was cleaning and detailing it. They added extra charges or “paint protection” without talking to me prior. I was told I would get a second pair of keys that’s why I signed the deal but never received another key. I talked on the deal with them for $27500 (tax in) but when it came to signing they made it $29500 (tax in). Don’t buy a car from them.

Anna

Good location and attentive sales staff. My experience was not so great. I explained that I did not was a specific trim line in the model I was looking for and it must have heated seats. We discussed budget and a few other things aswell. At the end of the day the only vehicle being shown to me was the trim level I specifically stated I was not interested in. At this trim level, the heated seat feature I wanted was not an option. All about sales and profit, less so customer service and attention to detail. Staff are reluctant to match a price from another dealership for the exact same vehicle and will give you a hard time.

Roger K

I wish I could give them ZERO stars. Worst service department. The entire staff do not seem to care about anything. My hybrid requires an update that they experienced a lot of difficulty in updating was never completed, though they stated it was done. Completely avoided diagnosing why my hybrid would not charge when I set the charging schedule in the car or when I set the charging schedule on my charging station. I learned from forums that the charging issue has been known for a long time and is not adequately solved yet. A bery bad minus on Chrysler as a xompany. In addition to the engineering of the software, this service department is unwilling to address serious issues with my vehicle and can't admit to it. I had to go to another service department to get the at least get the software update done...it required a complete replacement of the main control unit.

Allana Johnson

Very pleased with my experience at this dealership. As a first time car owner I wasn't quite sure what I wanted but the salesman Daniel Sclodnick helped me immensely. He helped me find something within my budget and reasonable for me. Thank you Daniel Scoldnick! You've got a lifetime customer in me!

Jot Multani

Just purchased Dodge Charger R/T from Angelo and had been fantastic experience buying my vehicle from them. Angelo was professional and knowledgeable, he was proactive and emailed me about the availability of my choice in time. Umar was helpful and got me great deal on the car. Everyone was welcoming and receivable. Also, they have huge collection of other cars and would highly recommend if you looking one. And, Mr. Umar, Manchester United will always be better than Liverpool.

Robert Porteous

These guys are great they all went out of there way to help out everyone from the receptionist to the General Manager, I would like to personally thank Logan my sales person for his honesty, and Cam Comparone General Manager for making it all happen Dimitri for his advise and Brennan sales Manager for his wisdom the service department was amazing was there when I needed them and the detail department made my charger 392 and my Dodge Ram pick up and my Charger Hellcat look amazing ,everything they did is rare these days they truly went out of there way to help.Their integrity, Honesty and transparently was outstanding, thanks again for a great experience. All the best guys...yours truly B,P.

Kathy Bedenikovic

I love this dealership, the staff is friendly and very knowledgeable.

Joe Guevara

Sketchy dealership - runs illegal sales tactics and tries to add fees on top of advertised pricing to sneak it under the radar when you sign; glad I was smart enough to walk away. Just found out they got fined recently because of exactly this by OMVIC. Hope these kinds of unethical businesses go under in this economy. Absolutely no remorse.

Simon

Purchased new truck over phone. Only took a couple of calls and 1 email. Went into dealership and everyone was very professional and efficient. Would buy from them again. There's a nice coffee bar area for the people getting their car serviced.

Carlos Angeles

This is my second time buying from Oakville Chrysler. I bought my first car from here back in 2016 I believe, it was a PCP Charger 392. Now, thanks to Oz from there, I have a gorgeous Redline Pearl Hellcat Challenger. I'm probably one of the most indecisive people when it comes to buying anything. And still, Oz was super helpful and most importantly very patient. He answered every single question I had (believe me, there was A LOT) with a smile and truly went above and beyond for me. If you're thinking about a new car, swing by Oakville Chrysler. If you want a great buying experience, ask for Oz.

Adrian Altamirano

VERY poor sales experience. I wrote this dealership on Aug 1st regarding a vehicle they had listed on Autotrader (2019 Jeep Cherokee Trailhawk) that I was interested in helping my mother purchase. The Jeep was listed at $37,xxx when we inquired, then the dealership responded on Aug 2nd that it's now $40,xxx - I figured it was a mistake and politely asked why he referenced a different price than the ad, he then took no time to address my concern but rather just wrote back "prices have changed"... long story short, I've already found an alternative that we'll be visiting today instead of Oakville Chrysler at an even better price than the original ad from this dealership! Based on this experience I'd say be careful of slippery sales techniques from this dealership.

Bycek Me

BEWARE !! Avoid the service department at all cost. I went in for an oil change they scratched my fender pretty bad after they tried to polish it out with a dirty rag on an unwashed car good thing I noticed as they were doing more damage than good after I approached them they said that this was not them that made the scratch that everything was recorded yet they did not show me the tape bad experience will not go there again. If you do choose to go there make sure to inspect your car all around after it comes out from the service area.

Moon Dog

Working with Angelo at Oakville Chrysler was awesome. Clear and fast with text/email communication! Really supportive finding the exact specs for my new truck. I thought buying a truck during these COVID times would be stressful. Not with Angelo! This guy is a true champion and I couldn’t be happier. Thanks again

Kubra Tune Guven

Great place to buy a car. Our sales representative Dan and Finance Manager Dara went above and beyond to help us out with our purchase and they were very kind and helpful with everything. Definitely would recommend.

Randy Morassut [Staff]

My wife and I recently bought our new vehicle from Oakville, Chrysler, Dodge, and were very pleased with our experience. Our sales agent was Martin Herbert and Martin went out of his way to understand what we wanted in our vehicle. We are by no means impulse buyers and we had many questions that Martin took his time to answer with no high pressure pitches. He took the time to find out about what both of us needed and spoke to us at length about options and features that would best meet our needs. It was a great experience to come away feeling happy about buying our new car. Much appreciated.

Pavel Grinshtein

A solid sales team and good service department. They were actually easy to deal with and we have even referred friends to buy the same vehicle. The service advisors are helpful.

Don Blacker

Had a great time buying my brand new 2019 Jeep Rubicon, cant express how happy and great the staff made me feel. They have some of the best sales staff you'll ever come across.

Maninder G

We just bought our Jeep from them and our experience was great all through the process. I started interacting with Leo over email and he was so prompt in his responses right away, throughout the process he was always available to answer any questions anytime over phone, email or in person. He asked about our budget and needs and worked towards fitting both in while keep us comfortable with the process. Once the deal was finalized Umar handled the rest of the paperwork etc and again it was all extremely smooth and efficient. Overall, everybody was easy to talk to and the whole process was very comfortable, we will recommend these guys wholeheartedly.

Rod Newton

Parts guy Rick was rude!! I repeatedly asked for help by him and replayed that I was trespassing. The parts store was closed but the doors were open and no signs stated otherwise. My next vehicle was going to be a Jeep, but Rick and his company rubbed me the wrong way with his bad attitude. I’ll buy a Volkswagen!!!

Brent Baranowski

Great overall experience, very friendly staff who worked with me on the cost of my repair! Thanks again :)

chris seed

Recently bought a 2020 Jeep Grand Cherokee from Oakville Chrysler. Had great service right from the start and our salesman Dan made it feel personal as he helped my wife and I find the right vehicle for us.

Melwyn D'Silva

My wife and I were extremely pleased with the friendly staff and great service we experienced during the recent purchase of our new car. Angelo the salesperson is a rockstar and fantastic to deal with. Umar too was a lot of fun and a great person, who really explained the finer aspects of the financial details and offered some excellent advice. I highly recommend this dealership, for a top class, great benefit, experience.

Kim Wazny

Went in to buy a new van and was helped but sales rep Leo. Service was excellent and staff was knowledgeable in helping me with my needs. I would recommend this dealership to anyone.

Jon Pocklington

Faisal & Dara at Oakville Chrysler were able to help me upgrade to a Ram 3500 for the best price and deal available. The customer service and sales representatives at this dealership are very professional. Highly recommend this dealership!

Kelly Barnard

Mark G, Andrew and Jaksa were all excellent and very knowledgeable. Care about your concerns. Easy to deal with, friendly and courteous. Gave us a great deal. Bought our Jeep over the internet, just had to go pick it up. Excellent dealership.

Varol Karslioglu

I visited this dealership four times this year. All of them were for service. And the one on August 22nd was the last. The ever worst experience I had in Canada as a combination of poor quality and terrible customer treatment. In my first visit, on February 25th, they changed oil and repaired a flat tire. The repair didn't hold even for one week and the tire pressure light went on leading to a replacement of the tire. For that short-term solution, I paid probably five times the money, I would pay in an ordinary repair shop. In my second visit on July 15th, I made a 100K km maintenance with a software update for the motor management system. They cleaned the injection system and replaced the spark plugs as these were due. Worth mentioning the bill which was roughly $800. I had to come back to the dealership on August 8th, since the engine was shaky as if there was a misfire problem. They said some residues are still in the engine and supposedly completed the unfinished work. The problem did not go away. I came back to the service again, on August 22nd, without appointment as the previous visit and asked them to solve the problem. I was angry to visit this place for the third time to solve the same problem. I was angry and probably spoke somewhat loudly. And the arrogant services consultant asked me to tone down my voice, asked me to leave the premises and threatened to call the police, who was in the dealership. He did not even bother to listen to me until the end. I left the dealership, called the general manager, explained what I faced. He promised to follow up with this issue and the service manager called me after about 20 minutes and offered a new appointment. Apparently he was not aware or inconsiderate of the treatment I faced. I will never visit this dealership again and file a complaint with Chrysler Canada. I believe that putting people like this service consultant at the reception desk is a suicide attempt for any business. I do not know and care how many vehicles they sell per year. But this dealership is a embarrassment for Chrysler. I do not reveal the name of this consultant for privacy reasons, but will follow up with this matter. They have to face the consequences of their behaviour.

kumar singh

I bought my 2018 Dodge Charger SRT, very happy with how I was treated, Fais is one of the nicest Sales consultant ive met never pressured me and helped me pick the right vehicle for me. Thank you Oakville Chrysler for the best service. #1 dealership in Canada!! :)

Wes Lui

Purchasing a car at Oakville Chrysler Jeep was one of the best car buying experiences I have ever had... and I've purchased cars from many dealerships from Porsche to Audi to Mercedes, etc... Mark G addressed my needs and expectations as if I was a family member as we both enthused about the jeep. He knew I like the car but didn't force me into it - He understood my desires and made sure it met my needs for the vehicle first. Most importantly though, I never once felt pushed into anything. Both Mark and Jaksa took the care to explain the car and offerings letting me choose which was right for me. Knowing that I have never owned a jeep before, Jaksa was honest about what to expect being a jeep owner. There was no guilt, or hassles - I like that. It's the way all customers should be treated. I would recommend dealing with this dealership anytime.

Greg Socha

Excellent customer service. Service Department are very transparent and bend over backwards to please the customer. I had two issues in the past, with the TMPS and also squealing brakes due my RAM sitting so much during the pandemic. Staff rectified the issues promptly and explained to me, in layman’s terms, exactly what they needed to do to mitigate the problems. Great job. Highly recommend Oakville Chrysler Dodge Jeep Ram.

Megan Keller

I will start by saying the van is great so far (have only had it 2 days). The experience of buying it though was not so great. We basically knew we wanted this van when we sent a message through autotrader, but it took me calling the sales rep (3 days later) to really get the process moving - I have never had to call a sales rep before, it is always the other way around. Once the deal was secured they sent an email with a delivery date and time - I was not asked if and when works for me so I then had to work with them to select another delivery date and time. When we went to take delivery, we had to wait 20 mins - I understand this happens so no big deal. The worst part of the experience was the pitch from the business manager basically telling me for 20 mins that the brand new, expensive vehicle I just bought from them is actually garbage and will cost me thousands of dollars in repairs starting around 4 years if I don’t buy their extended warranty .... I wanted to rip up the signed paperwork and hand the keys back, not buy their package. I am in the auto industry so I am aware of the selling techniques as well as the markup on these products. The business manager was super friendly and personable, the pitch just wasn’t for me. We got through that still willing to take the vehicle home and when we went to take it, it had just finished being cleaned minutes before. It looked great at first glance, but the job was obviously rushed and there was oily cleaner smears all over the interior. Also, the front windows were tinted for us as part of the deal. We had finalized the deal on a Wednesday and picked it up the next Wednesday, the windows were only tinted the day we picked it up so we can’t use them for 3 days. Please note we got a great deal on the van so we got the service we paid for I guess and we are ok with it - not upset about anything. After receiving 6 prompts to leave a review I wanted to make sure I left an honest one.

Frank De Boer

Purchased my 2018 Grand Cherokee Summit from Oakville Chrysler. Was dealing with Sales rep named Fais, he was very professional and helped me make the right choice, excellent service and very professional. Highly suggest you guys try this dealership they have the best prices by far and excellent staff.

Mato Djepic

Tom is unbelievably helpful in my experiences with Oakville Chrysler. He is always quick and efficient in addressing my service maintenance needs and is genuinely happy to help. Highly recommended.

Edwin Gonzalez

I recently took my Jeep Grand Cherokee in , Kyle Tanaka was the mechanic who worked on my car , he went above and beyond to take care of my car. Great customer service and I recommend everyone to him. He actually saw me when I picked up my car and explained everything he did to my car. Thank you for the great work.

Rob P

Recently purchased a vehicle through a great salesperson named Fais. He was excellent and very responsive even though he was very busy. He was very straight forward and really made the car buying process very smooth. I would definitely purchase another vehicle from Oakville Chrysler Dodge Jeep Ram again and more specifically Fais. Thanks so much for making this an enjoyable process.

Adam Jolene

Great purchase experience from start to finish.. the way car buying should be! Absolutely love our new Grand Cherokee Summit! Thanks Cam and the team for taking the stress away from buying a new vehicle!

Steve V

I am very happy with the service at Oakville Dodge. I have called a couple times for service for my Ram and both times, Ash has been very helpful. Today i needed a tire in a hurry. I was there by 330 and she had my truck up and running 45 minutes later. Ash explained to me what needed to be done and I felt she was very reasonable and professional both times. She seems like a very down to earth person. Also, i had some suspension questions.Tyler , the other service advisor was very knowledgeable and helpful. He gave me some great advice and suggestions. I will bringing my truck in for future service because of Ash and Tyler. Hang on to these advisers Oakville Dodge, they are an asset to your dealership. ????

D Angela

Best vehicle shopping experience ever. Angelo worked diligently to find me the perfect vehicle. He was honest, kind, and upfront. Umar explained the purchase agreement and warranty thoroughly and was also a pleasure to deal with. The GM was awesome as well. Friendly dealership that treats you with respect. Worth the drive to the GTA. Thank you all for making this purchase enjoyable and treating us as more than just an everyday sale.

Kyle McKinven

I bought a BMW a few days ago and it was the easiest process, with great staff. I financed through Dara and Steve and they were really easy to work with making sure I got my car as soon as possible. Would highly recommend this dealership great staff.

Claire Michaud

Have bought (3) vehicles from Oakville Chrysler. Service from Kathy B in sales was fantastic. Very knowledgeble. She is by far the best car salesperson i've ever dealt with in almost (40) years of driving. Owner Gord took time to speak with us for all (3) transactions as well. Will never deal with another dealer except them. Saved a ton of $ based on prices at other dealer- ships as well. Thank you so much, Robert & Nicole from Collingwood

Canna-sing

I have spent many thousands on repairs in the past year and now I will not returning to this dealership for any future repairs. After I had some major work done, I ordered a part that they would install later as it wasn't in stock and was originally told the installation of the part would be free since would only take a few minutes to install. They then charged 1 full hour at $150 just because they had to cut out 2 holes in the plastic part for it to fit. Really!!!! I have tools at home where I could have done it in a few minutes. I now wonder about the charges for the previous work done.

Jaswinder Singh

very good & smooth service,staff is very helpful & infirmative & i did not get any problem in finding perfect vehicle from here…..special thanks to Umar Butt & Leo

Somewhat Private

Stay away!!!...told needed brake service. They then called back to say can’t do the service as brakes are too worn, need to totally replace. When questioned they admitted they sold me the break servicing without even LOOKING at the brakes first!!

kashif azeem

Sending a big thanks to Mr Dara Sr F&I manager for his exceptional efforts to get me approved and getting me into a lovely Jeep ???? Thank you for all your help and keep up the good work at Oakville Chrysler.

Muhammad Hasnain Abu Bakr

I have been helped by Aishwarya Rangnekar ( Advisor) since I started going to this dealership. She is amazing. The service is great here and so is their follow up. Always guides you on what’s required. I strongly recommend the dealership.

Ari Zahler

Awesome dealership,bottom line pricing,dealt with Faisal and he was responsive and attentive,great job,Highly recommend

Danny Hong

Just picked up a 2021 ram. Thanks to dan for all the help! Recommend everyone if anyone is looking for a new vehicle!

Nicholas Falcone

Happy Happy Happy My time at Oakville Chrysler Dodge Jeep Ram Ltd. wasn't just about me buying a new car for my family, but it was about the team at this dealership asking the right questions, being patient, and really ensuring I left with what I needed, and not just another sale for the board that I experienced at other dealerships. It didn't matter whether I was looking at a new or used car, or how many test drives I asked for to make sure I was comfortable with the purchase, I never felt pressured to close the deal until I was ready. Thanks to Camillo, Terry, Tariq and Frank for all the help, and even making sure the kids were involved every step of the way!!!!!

Peter Johnston

The service department here is amazing! Came in without and appointment, and even though the shop looked really busy Tom was able to look after my vehicle and get me in and out quickly. Will definitely be servicing my vehicle here from now on. Fast and friendly service.

Anthony Z

These guys did everything for me and beyond since day one. They were constantly emailing me to let me know the progress of our deal with the price and getting my financing approved. If your looking for an amazing deal and great help and respect, go and see Mark g and Chris t. They will make your car buying experience a stress free time. Thanks again guys for everything

Bunny Bun

I’ve had the most pleasant experience with the staff there. Especially with one of their sales accosciates, Dylan. He helped provide multiple options on my budget and gave excellent care to my needs as soon as I walked in. I’m not as educated in cars as the next person and had no idea where to begin. With Dylan, he provided digestible bits of information that I needed in order to get a feel of what I need for a car. Through out the time there, I can confirm I walked out of there with lots of laughs and smiles as well as a good Idea of what I want in a car. I can confirm I’ll be going back again when I’m ready for that purchase! Adrian

Occult

The whole experience with Dodge Chrysler Oakville was great! Dylan was very patient and professional throught the process. He made all efforts to ensure my requirements were fulfilled. He made sure everything was ready everytime I visited them. Dylan even helped me transfer my stuff from the old car to my new car. Complete customer satisfaction. Thanks Dylan and rest of the team for a great experience. Looking forward to continue the long term business relationship.

Steve Dhallwal

Hesham and Umar provided me with an excellent customer experience. From my initial call, all follow-ups right to the finalization of the deal, I did not feel pressured at all to buy. This was very important component to me in a sales process. Kudos to both of you :) Steve & Raj

Steve Russell

The best car purchasing experience! I traveled 700kms from my home town to Oakville Chrysler to purchase my vehicle. All I can say is that my experience was outstanding. I showed up at 10 am and the very same day I drove away with my car! From the moment I entered the dealership, I received excellent service. Larry Domenco was my salesperson. I was extremely happy with his service. He was a real pleasure to deal with, and made my purchase enjoyable. It was his prompt phone call response to my emails that got the ball rolling . We were able to do some negotiating on my trade in and this convinced me to travel the distance and buy the car. I also had the pleasure to deal with Christopher Tannous. He had the tedious job of going through all the financing and warranty stuff. He was very knowledgeable and explained everything quite clearly. I am so happy with my 300S. This is the car that I always wanted, with the features I wanted and Larry and Chris made it happen for me!! Thanks guys ! Definitely referring Larry from Oakville Chrysler to all my friends.

Melissa R

We received a friendly welcome from the receptionist followed by an extremely engaging and personable sales experience with Patrick. He made our test drive enjoyable and was amazing with our son whom he kept entertained so we could focus on the vehicle and make the descision to buy our new Dodge Journey Crossroads at Oakville Dodge. The all round experience was quick and pleasant and our car was ready for us in 48 hours! Thanks again we love our new whip

Janice Given

Salesman good until vehicle was sold, then pick up arrangements and follow up on issues were handled poorly. Management was unprofessional and argumentative in follow-up.

Heather Mizzi

Incredibly happy with my new car and the service provided by Mark Luciano and his team. They were incredibly helpful and very efficient answering all of the questions I had as well as getting me in my new car as fast as possible. Highly recommended!

Mary Currie

Buying my Jeep was a pleasant, seamless experience. Everyone was very helpful and knowledgeable. I am in love with my Compass Uplander! Thank you Oakville Chrysler Dodge!

ricardo valenzuela

Dylan was very friendly in helping me and my wife in our search for a reasonably priced grand caravan. He was very transparent about pricing and straight forward when it came to the vehicles car proof. I would highly recommend this dealership to my friends

Jacklyn Nobre Peres

I had the pleasure of working with Kathy Bedenikovic at the Oakville Chrysler Dodge Jeep dealership. She was fantastic and made the whole experience easy and fun!! She had extensive knowledge on all the features I was looking for and provided exceptional customer service. Thanks for guiding me through the purchase. You made it possible for me to walk away with a fantastic deal!!

Tim Smith

Very disappointed that I was mislead about the resale value when purchasing a vehicle that had previously been in accident, obviously brings the integrity of the dealership into question. Something I definitely should have researched on my own before believing the salesperson. Also was extremely frustrated when I had several electrical and mechanical problems that showed up as I was driving the vehicle from the dealership within minutes of purchasing it. After taking it into the dealership 3 times they were still unable to fix any of the issues. Out of frustration I decided to look into exchanging it for a different vehicle and thats when I found out that only after two weeks the vehicle was worth $4000 less than I paid for it, not a great experience and definitely not a dealership I will be visiting in the future.

Wendy McComish

This was my second time purchasing a Jeep from this dealership. Never again. My experience was horrible both times (Should never had given them a second chance). They were not prepared on the day of delivery, had to phone multiple times, my plates were not ready and they did not send my insurance company any paperwork. I had the Jeep 3 hours and had to bring it back (once I was able to start it). The jeep stayed for 5 days waiting for a part. I was told to pick it up on a Friday and I was to meet with the General Sales Manager. Arrived to pick it up, the General Manager was off that day. I emailed the president regarding my experience with the purchase of my vehicle, and received a generic sounding email back, I then emailed the General Manager and the President again ( 3 weeks ago) and never heard back from either of them. However I did receive an automatic phone call from the General Manager about a promotion going on. I will never recommend this dealership to anyone

Donald Snow

Bought 2 Ram Powerwagon trucks sales and service were average. Lost the rear end in one truck while under warranty parts took over 6 weeks to come in they tried to get me to trade the truck in for a new one for an extra $200 a month sounds ok right? Went in to see the numbers on the deal turns out it was a whole new term plus the remainder left owning which would have been $112000 for a new truck I told them that it was better to keep my truck and use the extra $50000 to buy a second truck at least I would have two trucks. Oh and also bought the 15 oil change package service contract for both trucks and was in there two weeks ago and the young lady at service tells me I have 5 left my brother goes in today and they tell him oh the contract expired so they knowingly sell you 15 oil changes when the contract will expire after 10. So lost 5 oil changes for both trucks. I will definitely read the fine print better don’t let this happen to you. I will never go back to Oakville Chrysler as they care more about a one off sale then keeping loyal customers. This is my opinion and hope it helps others. Feeling Betrayed. My Buddy told me I should have went to Peel Chrysler. Lesson learned.

adam c.

The Negative: My experience started with attempting to purchase a 2021 Ram 1500. The salesman sent me the window sticker and VIN with all the features. I placed a deposit down based on this. The day before the transaction was to take place, I received paperwork for insurance which demonstrated a different VIN. I contacted the sales person, who told me “it’s the exact same vehicle” and more/less told me I was wrong. I compared window stickers and found that the model they were selling me had no centre floor console and had bench seating. Again, the sales person said they were the same vehicle, and assured me I was wrong. It wasn’t until I actually went to the Chrysler Canada Website and demonstrated the build, he submitted he was wrong. The sales person offered me floor mates as compensation which I found insulting. No discount in price when clearly the window sticker prices were different. The sales manager contacted me, offered me a hitch to instead, but I only had 5 mins to decide as it was Friday. I reluctantly agreed. Attended at the dealership, where the sales person had zero interest with interacting with me, and the finance manager more/less wanted me in and out. I believe extra expenses were added to the bill, but I only recognized them after review. (key fob insurance, which was said to be thrown in for free, but ended up on my final bill which I was rushed to sign) I acknowledge my mistake and should of walked away. The bench seating was clearly not what I wanted, and I signed up. I felt pressured into making a decision on my vehicle the night before transaction. As I drove away, I felt that the only thing they cared about was the sale. I am unsatisfied with my purchase, and the shady business of switching vehicles last minute; not ethical or fair. The more I think about, the more I feel taken by this entire process. It left an awful taste in my mouth. Being a customer made feel like just that, a customer, a number, and clearly they didn’t care. Another sale, another dollar. There is a big difference between bench seats and bucket seats with a floor console. It just aggravates me to look at it now, and I’ll be driving it for a while. My mistake. The Positive: Only one Trade in was fair value

Keri Long

Fantastic experience! Both Angelo Luzi and Umar Butt were wonderful to work with. They made the process of purchasing absolutely seamless. Thanks guys!

Linda R

One Star Review is intended for South Oakville Chrysler Dealership who has the worst customer service ever....

Brian Hann

After walking away from another dealership because of the feeling of knowing my vehicle is worth more than what they are appraising it at with only 52 000 km but the same dealership can advertise other vehicles only 100 000 km on certain vehicles tells you something ain't right, a coworker gave a salesperson at oakville Chrysler my number and what I was offered for my vehicle plus the warranty offered, payments I made the deal. Thanks again oakville Chrysler

John Ranger

I purchased a Jeep Grand Cherokee Summit ( with 8k) in the fall from Mark and made the mistake of adding the carpet and leather protection. It was obvious when I got home ( 50 kilometers away ) that the treatment wasn't applied. I found a part from another vehicle and the paperwork from the previous Chrysler Canada employee that leased the Jeep under the floor mats. I contacted the sales rep several times and never heard back. I contacted the finance manager (Jaksa) and after several attempts heard back once advising me to return the vehicle and they would complete the work. This wasn't the only question I had as the cargo cover was missing and I understood it came with this vehicle . I never heard back from my inquiry...... as many have suggested on various auto shows .. don't purchase the leather or carpet protection it is not worth the money even if it is applied. Note : My original review was 5 star... once you drive off the lot... good luck!The day I picked up the vehicle and was waiting for licensing, I met with other employees; parts, service and admin all of which left me with a positive impression. John

Silverline 19

Leo is the worst salesman I have ever dealt with! Horrible communication. Lured me to come before the end of his shift with a story of how someone else has an apointment to see the car right after that. Had me drive and hour to the dealership only to find out the car is sold when I got there. He didn't even bother to call me and tell me the car was sold... he texted me! It was like I was trying to sell him a car and not the other way around. I wouldn't recommend him to anyone.

Gary Tse (Marbleboy)

A waaaay overdue review... (sorry Leo lol!) Found a vehicle that I like and decided to make a trip to Oakville... and I never thought I would just get it right on the spot.... thanks to one and only "Unkle Leo"! Anyone who is interested in getting a Dodge/Jeep/Chrysler, look for Leo!

JASMINA BEDENIKOVIC

I want to send Kathy Bedenikovic the BIGGEST thank you for all of her outstanding help with helping me purchase my vehicle!! She was very patient and answered all of my questions confidently!!! Thank you again to Kathy and such a great dealership!! I would highly recommend Kathy to anyone looking for a great new car and excellent customer service!!!

chris vrazalis

GO SEE LEO!!! Great guy and knows his stuff. Makes the experience of looking for a car easy and stress free. Very welcoming and makes you feel like family. Great inventory and pricing. I recommend seeing these guys if you’re looking for a Dodge Chrysler!

David Liu

Recently purchased a 2017 Ram from Patrick at Oakville Chrysler. Had a great experience as he was very patient, accommodating and overall pleasant to work with. Patrick and his team provided an one-stop experience to all my vehicle purchase needs - from appraising my trade in, custom building my vehicle and having my finances approved. Will definitely recommend Patrick and Oakville Chrysler to my friends and family.

Mack Muir

Had a great experience with this dealership! I saw an ad for a Ram 1500, drove from Newmarket to test drive it on saturday by monday it was in my drive way! Thanks Umar and Victor!

Mark Healey

Bought 300S here today. Straight forward pricing, good value on trade and a little extra bonus on extended warranty. Thanks Kathy and Umar for the good service.

Jamie Shelson

I worked with Dan Sclodnick. He was incredibly knowledgeable about the vehicles. He was responsive and attentive right from the get go. He worked diligently to narrow down my search and locate a vehicle with the required specifications. He made the entire buying process easy. I will be referring him and Oakville Chrysler to anyone without hesitation.

Miguel Sewlal

Purchase a 2020 grand Cherokee. Hesham was my sales representative. Great guy came in on his day off to fit me in my busy schedule work week. Looking like robocop because he was in accident few days earlier of his bicycle. The guy got hit off his bicycle but still came to make sure that I was happy with knowledge and purchase of my vehicle. My sale manager was umar there is saying your team is only as strong as leader. And there leader is great guy as well. Umar made sure i left there a very happy man. Thank you oakville Chrysler. YNWA.

Carolyn Lawson

Loved working with Leo! He was extremely helpful and got us the car we didn’t even know we were looking for and at a great price! Wouldn’t hesitate to recommend Leo to all my friends. Thank you for your help Leo!!!

Tamar Telewiak

Always friendly and accommodating. I appreciate the service team and the way they look after me as their customer! Many thanks!

Bianca Pacheco

Had an amazing experience buying a brand new Jeep! Leo and Dara was 100% helpful and answered all of my questions and concerns. All of the staff are friendly and welcoming!

T p

My sales rep Fas was really professional and patient considering I'm not the easiest guy to deal with. I would say I'm really happy overall with everyone I had to deal with there.

Jamie Cameron

Amazing Customer Service - Very Friendly! I came in to service with an issue with my seatbelt & seat. I was dealing with John Dart directly. He was extremely friendly and kind! His professionalism, and attention to customer service blew me away. I am overly satisfied with the help that he provided me with today - and I will definitely come back and start getting my car serviced at this location (this was my first visit). I would highly recommend this location - due to the exceptional service that John & his team provided me with.

Russ King

My Personal Acquisition Assistant Fais, (he’s Truly Not a salesman), gave me the best, personable, honest, knowledgeable, and Patient help finding a vehicle I’ve ever experienced…and I’ve been buying vehicles for 41 years. I really can’t say enough about my experience at Oakville Chrysler Jeep Dodge, the way I was treated from the first time I spoke to Fais on the phone, right to the moment I happily met him in person, to the last minute I left with the vehicle I’d been searching for, for quite some time… Bottom Line! Best personable care Best deal I could ask for…and I did ask! Best vehicle I could have possibly found Best overall experience buying a vehicle…Ever! My Take: Buy your next vehicle here! You will NOT be disappointed, and when you leave, you’ll be Very Happy you did.

Stephen Brodar

I purchased a new car for my wife. Kathy was a pleasure to deal with. She really knew her stuff. She was professional with no sales pressure. Kathy listened to my wife's requests and helped us pick the perfect family car. If you are in the need of a new vehicle I would highly recommend working with Kathy at the Oakville Chrysler location!!!!

Doug Sterling

Had my van serviced here. I must say I was very impressed with the knowledge of your technician David Stillie! I think he must have worked there forever! He knew exactly what was wrong with my van. Fixed quickly and completely. I would recommend this dealer to anyone.

Stephanie Cormier

Friendly atmosphere From the moment we walked onto the lot we were greeted with a friendly smile and great customer service. We sat down and were given a fair price for a vehicle and finished the entire process well after closing time without the feeling of being rushed. We were promised that the 2014 vehicle we purchased would be ready the following day and the salesperson personally made sure that promise was kept. I would recommend this dealership to anyone looking to buy a new/used vehicle.

MM CWSDS

The lady at customer service was very professional and helpful and so was the girl who helped change my tire, there was a guy in with the customer service lady who did not have his mask on in very small closed quarters, I felt bad for his coworker who had her mask on. I'm not sure of your policies but you should look into this on infection control

melissa majewska

Upon arrival at the dealership, we were quite apprehensive about purchasing a new car since the last car dealership we went to were not very accommodating in providing us a car fit for our needs and budget and truly did not put much of an effort however from the very beginning to end, Oz was very understanding, easy to communicate with and was intent on meeting our demands. He made the process seem almost effortless and made sure to answer all our questions. Umar, the finance manager was no exception. He helped us with getting a split ownership and was very understanding and helpful. My kids seemed to take a particular liking to both Oz and Umar, highly recommend to go to these two for all your car buying needs. You can’t go wrong!!! Especially with these two, they are the very best. Very content with our new Durango. -Agnes & Sebastian

Mark Wojtowycz

Failed to deliver. Broken promises. No communication. Not happy with sales service here. They didn’t call us, we always had to call them. We were told they could get the truck we wanted with the options requested but failed to do so after taking deposit. Deposit was returned and they called to say “come back, if you leave another deposit we can find it in a different colour with same options within 2 days”, but a week later said it was impossible to find in all of Ontario and the Midwest. This was after a week of us calling them to see when it would arrive as they never called us. I had driven by the dealership and saw a truck there, but hoped it wasn’t one they had gotten to try to sell to me because it didn’t have the specific options I had said were non-negotiable. That ended up being the one and that was when they told me it was impossible to find the truck I wanted. I ended up finding the exact truck I wanted only 23 km away within minutes of searching for myself and purchased it there hassle-free that day. When I went back to get my second deposit returned the sales staff would not even meet to speak to us.

Heidi Solski

Excellent service! Shopping for our dream car from a different town went smoothly with Steven and Gus at Oakville Chrysler Dodge Jeep Ram. Thank you so much for everything. Highly recommend.

Karim Akladyous

Hesham was the best. He tried to help us as much as he can. Dara was really nice and very helpful. The whole team is wonderful. I would recommend to go to them.

jorge clemencio

Traded in one mustang for a newer one, surprising my wife for our silver anniversary. Contract was signed and cash paid, and sales manager then insisted on a last minute drop in the trade-in value. After the deal was done, the Sales Manager insisted my trade was worth less and tricked me into paying more. I left with a beautiful car, but left them with more money than we agreed on, and felt like I was deceived, duped and was called a liar to my face by the sales manager. I’m an honest man. Never ever will I give my business here again.

Alasdair Millard

Great place to buy a car Mike was very friendly and did not hesitate to ask someone else if he didn't have the answer to our questions. It was very helpful having Cam there who knew about BMW vehicles and was able to answer our questions regarding BMW's. Terry was very patient with us when we asked him to keep changing the bill of sale..

D

Nothing special. I didn't have a good experience there with the sales dept. I would go to hunt Chrysler first to buy. Parts department is awesome. Never used service dept. So I will give 4 stars for the parts dept. Good job guys..

Zain Khalaf

Wish i could give 0 stars because they dont even deserve a 1 star. I went through short and brutal experience with this dealership specifically with the finance manager Gustavo and the sales person Victor. i went in asking about a used car that i wanted and everything went well and i even put a deposit on it. the car couldn't be financed under my name or my mothers name and could only be done under my fathers name. long story short, neither Gus or Victor made an effort to call me or my mother to inform me that they decided to SELL THE CAR to someone else which they shouldn't even have done since i had a deposit put on it. i went in 8 days AFTER I put a deposit on the car to talk about financing the car under my fathers name, turns out the car was already sold and i had NO IDEA! how does a finance manager who is supposed to know how to do their job just sell a car to someone else, when a customer (ME!) had already put a deposit on it? especially when they don't even call me to tell me ANYTHING..both Gus and Victor were extremely unprofessional and have absolutely no idea how to do their jobs. DO NOT GO TO THEM TO BUY A CAR, don't even bother going to that dealership at all.

Nadine Wildgen

Although your staff was courteous, helpful and very accommodating. I found that your price point is outside of my comfort zone. I put out just over $1,000 to have a transmission fluid flush and coolant flush. They changed to 2 air filters. I will be on the lookout for a more affordable option in the future. Thanks for your past service. Nadine.

Justin Alexander

This is the best dealership I have ever been to and I've been to literally all of them twice. I wouldn't hesitate to buy all of my vehicles here in the future. I'd like to thank Tom personally for offering great service when I purchased my Dodge Demon the other day!

todd coulas

We bought our new Ram at Oakville Chrysler and we couldn't be happier! Leo our salesman was excellent in helping us find the right Ram to handle our towing needs and kept us in our price range budget. Gus our finance manager was very informative and transparent. Thank you Leo and Gus for a seamless transaction! I wouldn't hesitate recommending friends and family to shop at Oakville Chrysler. You guy's rock!

amaro li

The store provide a great help! Thanks Mr. Fais and Mr. Dara! See you , for sure I will recommend the shop to my friends!

Robbie Bastet

Angelo Luzi was great at helping find the truck I want and for a great price!

paul pereira

Dan Sclodnick of Oakville Chrysler just sold me a 2021 Jeep Compass Sport. He made the whole process as smooth as possible, especially during COVID. He was very professional, knowledgeable and quick to respond to my questions about the vehicle. I would highly recommend Dan to anyone looking to purchase a new vehicle at Oakville Chrysler. Thanks Dan for a great experience!

mike bucci

Great selection of SRT product, and Hellcats. We ended up driving in from Niagara Falls, and it was Challenger heaven. Most dealers do not carry any new Challengers, Oakville Chrysler had over 25 to choose from, and 3 Hellcats (my dream). I ended up going with a SRT Challenger. Logan, and Andrew were fantastic to work with. They ended up cleaning the car, and I was able to take it with me the same day. Thank you for your professionalism, and EFFORT in making this deal all come together.

John M

Great dealership and excellent people to deal with. I spoke with Camillio who was honest and up front with everything. He did everything he promised so the transaction was smooth and seamless. I bought a Challenger Hellcat and must say this is one heck of a car, kudos to Oakville Chrysler for making it happen. Great guys to deal with, highly recommended.

Lisa Leandro

I recently dealt with Dylan Tuske at your location who was extremely helpful, personable and very knowledgeable. He went out of his way to help me make my purchase easier and I would highly recommend him to my friends and colleagues whenever they are going to make their next car purchase.

Teresa Smith

Just purchased my 2020 Jeep Compass! My first brand new vehicle and the staff were all great and friendly. Thanks to Angelo and Gus for all their assistance! Love the new car.

Jasmina McAllister

Wanted to send a big thank you to Kathy and the service department at Oakville Chrysler (Dodge ram) for the amazing customer service! From the moment I called in inquiring about having my vehicle looked at and to when I brought my car in. Kathy helped me by setting up a time and explained what to expect during this time and the new process and the service department had my car ready to go for me ! They explained my service and most of all everyone was friendly and very helpful ! I felt like everyone took their time to help ! Definitely a happy customer ! Thank you Oakville Chrysler !

Mike Morreale

Quality Service I was very pleased with the whole team at Oakville Chrysler. I would definitely return there again in the future. Everyone was patient and accommodating in helping get a deal done. I enjoyed working with everyone there.

Ryan Harding

5 Star Dealer, 5 Star Experience. I dealt with Angelo Luzi and Gus in Finance. They were very responsive and extremely professional. They gave me top dollar for my trade and a fantastic deal on a 2020 Jeep Grand Cherokee SRT. Highly recommend this dealership!

Devinder Sangha

My family and I bought our Jeep Wrangler a week ago. The service of the company was amazing. We did the financing with Mr. Dara. He did an excellent job and always stayed in touch with us to ensure we got the jeep as soon as possible. In addition, it was a long weekend, but he put in his best efforts and got us our jeep in 2 days after purchasing it. We loved the experience and highly recommend visiting this location for amazing and friendly service!

Bryan Travis

Through some online research into the vehicles I was interested in, it led me to Oakville Chrysler Dodge Jeem Ram. Immediately after inquiring Fais was quick to respond and offer remote assistance in looking for a close match to what I was looking for. He knew that I was driving from Kitchener-Waterloo and was quick to accommodate my schedule and needs. Fais and team were able to offer a great price, great trade-in value and overall exceptional experience with no pressure for add-on costs. My Overall experience with Fais and Umar was fantastic. I highly recommend this Duo and Dealership for anyone looking to purchase a new or used vehicle. I am a very happy Wrangler owner! Thank You,

Luis Freitas

My experience was that of Goldie Locks. The Salesman was soft, the Sales Manager was too hard and the Finance Manager was just right. Impression from Sales Manager was that he was beating his chest. Dealership is in Oakville but not all customers have money to burn.

Bryan w

First new car worst experience i have ever had. Never have i been so aggravated in my live. The sales person I delt with was more intrested in selling me a loan and a BS warranty and magical stuff that repels water from car seats welcome to the 21st century its call scotch guard. If they tried to sell me the actual dodge carvan i would have had zero problem. Instead of hiding interest and payment by folding up the piece of paper and stapling it together like im a moron. They could have been streight up and honest i would have had no problem with buying another vechile from them. Dodge caravan is good so far no problem other than the garbage tires they put on it. Plus after that i told them to take me off there call list and they still call.

Akashdeep Singh

Worst experience with their SHADY deals , When I came in for the first time I was told by their salesman that 1000$ deposit covered refundable security deposit and first month’s payment,when I came in to pick up the vehicle I was told I have to pay 1700$ (difference in trade in )plus licensing fees .When I told him their finance manager Gus that I was told the 1000$ covered security deposit and first month’s payment that’s not what we agreed on and he said No it was suppose to cover first week’s payment and there is no refundable deposit.Our sales guy must have provided you the wrong information.He was too lazy to print a new lease .When I tried to walk away GUS tried to use the signed BOL against me and said I didn’t have any options because it was already registered under my name with license plates on it .It turns out those extra 1000$ didn’t even cover first week’s payment because my first payment was suppose to come out next Friday and it came out this Friday so that extra 155$ for a week .When they couldn’t get me approved on time the sales man stopped picking up my calls and didn’t respond to my texts .I feel bad I should have walked away a long time ago .I guess I don’t blame them , because for them it’s just another $ another sale.Only good thing I got a good trade in value for my car other than that overall experience was the worst and I really don’t recommend this dealership because they will will never honour their word.

meghan gallant

I booked a Saturday morning appointment weeks in advance as it is the only day I can leave my vehicle all day. I advised upon booking a concern with passenger temp controls as well wanted a piece of mind package/oil change completed. The service department closes at 2, when I had not heard anything by 1pm I called to ask. I was told they agree something is wrong with passenger temp controls however did not have time to address and perhaps I could rebook. They also told me they would only be charging me for an oil change as they were unable to rotate my tires as back treads were low. I took for a second opinion and was told they are not low or a concern. I called to speak to a manager at this location and was told one would call me but never did. My guess (based on the no contact until after 1) is that they were busy, did not pull my car into the garage until they no longer had time to address what was booked for.

Dan Plibersek

So I recently traded in my old truck (2011 ram 1500 Hemi) in May for a 2014 ram 1500 V6 for better fuel mileage. When I purchased the vehicle I wanted a few things done to the truck and one being a remote start added. John actually told me they didn't have any in stock and I would have to wait until September. Now I have heard this "we don't have it but when It comes in we will call you" and let you know so I thought I might be in for a ride on this. Not 2 months later I received a call from John stating that my remote start was in and requested that I bring my truck in to have it installed as well as a few computer upgrades were needed which I did not know about. I was shocked to see the remote start was in well before the quoted time. I made the appointment and brought the truck in. John told me the truck would be finished probably early to late afternoon. I received a call shortly after 11am and again John told me the truck was finished and ready to be picked up well before the time that was mentioned before, again I was shocked. when I arrived at the Dealership John was on his break and insisted to drop everything and show me how this puppy worked. So he did just that. and everything is working just perfect. This is by far the best dealership I have been to..... ever, and John and the team at Oakville dodge dealership have made my experience unquestionably amazing. Fast, efficient and No Bull kind of operation they are running over there. I will never go to another Dealership Thanks to John and his team in the shop at Oakville Dodge!!!

Wail Sagban

Very bad customer care I bought brand new Jeep Wrangler 2020 from this dealership After less than one month the uconnect radio screen stopped working suddenly!!! I went there and they said we have to replace it for you and we will order it and it will take couple of days !!! Couple of days ok I still waiting for that radio from December 2019 almost one and a half months and i call them every week and different story from different person who answer my call That’s really unprofessional Today they said that the supplier of the screen don’t have the material for that part Thats really funny

Clyde S

I leased a new 2014 Jeep Summit from Oakville Chrysler Dodge Jeep Ram Ltd. Both Frank and David possessed a very good working knowledge of the vehicle and were very patient with my multiple questions. Frank was also very open and candid in discussing the financial details for the vehicle and I was very satisfied with the final pricing which I found extremely competitive. David and Tariq provided a thorough overview of the leasing details and followed up with the leasing company concerning my additional questions. The final walk-through for the vehicle provided by David was comprehensive and useful. Cory at the parts counter priced the various accessories I was interested in quickly and I found the snow tire packages were well priced against the market. The dealership worked with me to accommodate my timing of transferring the lease of my prior vehicle and processed paperwork promptly to ensure I qualified for the maximum incentives on the vehicle. Based on the new car sales service received from the dealership team I would definitely recommend consideration of this dealer for those seeking new Chrysler product and further, based on this experience, I will be servicing my Jeep at Oakville Chrysler Dodge Jeep Ram Ltd.

kareen

It's not often you are really impressed by a dealership, the people and the service - but we were. We experienced excellent, friendly and knowledgeable service from everyone at the dealership but most notably Cam and Chris. Over the course of dealings in person, by phone, text and email all our inquiries were promptly and thoughtfully responded to - some well outside of normal business hours. Our experience was excellent - we highly recommend Oakville Chrysler Dodge Jeep.

Tamara Yuldasheva

Drove all the way from Richmond hill for a Grand Cherokee I saw online because of the price. Definitely cheaper than anything I saw locally... Seems like the dealer gets pretty busy in the evening, the management had to help me directly because the sales-reps were all busy with customers. One of the sales - managers Kathy was able to help me find the unit I came to see, as she walked me through the features I found out that it didn't have a protech group that I needed. She told me to test - drive this to see the drive and informed me she will double check the inventory again. Upon my return both Kathy and the other sales - manager Mark already found and priced out the exact Grand Cherokee I wanted. Honestly couldn't be happier with my purchase, I'm glad they were able to find a solution as fast as they did. Thank Kathy and Mark, will definitely be sending everyone I know your way!!

Christian Botnick

I had a great experience with the Sales Rep, Angelo and Finance Manager Fais. Both were very professional, urgent, and pleasant to work with. I am very happy with my new vehicle and would definitely recommend visiting this dealership.

Harold DeVenne

The vehicle and the deal was great. The sales staff did not read my email when setting up the extras of winter tires in aluminum rims - gave me a price with steel rims and gave me a price for a trailer hitch without including the wiring harness Felt the finance person talked down to me while explaining everything and the detailer did not tell anyone about a scratch in the front bumper The scratch will be fixed and the wiring harness was eventually included in the quote but is in back order The dealership needs to focus a little more on the client

Church Bree

I reached out to Oakville Chrysler to help me find my dream Ram. Angelo was an amazing sales rep and ensured i got everything i wanted in a truck. Unfortunately the dealership did not have the exact truck i wanted and it needed to be brought in. Angelo himself went himself to go pick it up so i didn't have to wait any longer. Umar handled all my financial needs and made sure everything went off without a hitch. Huge thanks to Kathy as well...... She always answered my calls and questions. I really appreciate all their efforts and i am one happy customer. Thanks again, guys!

Al Allen

The Services at this dealership are excellent. Service advisors are always pleasant, courteous, and very professional. My vehicle was repaired on time and priced fairly. I would highly recommend using there services

dave estrien

Crooks - went to see a vehicle advertised on auto trader. Bought the vehicle and left a deposit. With in the week of dealing with my leasing company and figuring out when to get it (we wanted it delivered, they wanted us to pick it up) they decided not to sell it and said it was involved in an accident on site. 4 days after I see it sold for more money than it was advertised for when I saw it. They must of been taking other offers even though I had a deposit and signed contract. Very upsetting and big waste of time. Original sales person Patrick was good, it was all the upper sales staff that ruined it for me. Ended up buying a new Ford anyways.

Shirley Cox

Upon arrival I was greeted by Ash very cordial polite indicated I wanted an oil change if possible this afternoon which she arranged for me accordingly. I had good service price was reasonable and the last time I was in they noticed something seriously wrong with my vehicle which was corrected immediately with my authorization. I would recommend this Oakville Chrysler dealership for service to anyone and thank you Ash for being courteous at all times

John Ripley

Ordered a 2019 Octane Red Charger through the sales manager Cam. Was told approx 4 weeks to get from the factory and they were pretty much on point. Was given a time to pick up the new car and came out of the detail shop with the windows tinted as discussed right on time. Everything went flawless and now I'm the talk of the town with the sexiest Charger on the road. Thanks guys. PS: I drove an hour and a half to deal with this dealership.

Mike Delevan

Came in to the Dealership late last week. Was greeted by the Manager Mark upon arrival. He had Oz help me pick a new Jeep Compass! I drove over an hour to get there because their pricing was the best I could find. They didn't budge on their price much but I am not a huge fan of negotiating. I was driving my Compass by the next day! Big shout out to Oz Mark and Kathy the Finance Manager on making it an easy process.

Chris Ellen (ChrisE)

I spent an hour with Adam going over a potential purchase of a grand Cherokee and taking me out of my lease early. He was professional and transparent. He prided himself in sales excellence and satisfaction of the customer. Great job! He even showed me a car outside in -15c plus windchill of -25c!! Great job Adam!

Kevin Climie

Great dealership!!!...seamless transaction and easy to deal with......Victor and Dara were great to deal with.

lincoln vaz

Closed on a 2019 Wrangler Sahara on Aug. 8, 2019. Steve Chapman was my sales rep and worked with me on helping pick the best options to meet my needs. His advice/recommendations on the V6 and the Sky One-Touch Power Top options, were 2 items I would not have chosen but am very glad I did! On delivery, Steve came in on his day off and ensured he stayed until all paperwork was completed. His professionalism was the reason I chose Oakville Chrysler. Always a pleasure to meet an individual that exceeds my customer service expectations. Thank you Steve.

Alex Marcin

If you want great service and knowledge at an unbeatable price then look no further than Tom in the service department. His extensive knowledge of the industry and awesome customer service made me feel comfortable and at ease bringing my vehicle to them. You can't go wrong coming here.

Denise Donovan

My husband and I had the pleasure of dealing with Dara and Leo with our recent purchase of a 2021 1500 Classic Tradesman. From the beginning, Leo took the time to listen to what we were looking for which was greatly appreciated. Dara topped it off with his financial knowledge and friendly nature which helped to make the experience an all round positive one. Will definitely recommend them.

Jeff Ruston

Nothing but horrible experiences with this dealership. They are your best friend when they are looking for a sale then could not care less after they get it. My car had to go in for warranty service and it took them 5.5 weeks to get it back to me. A few months later when the same thing happened again it's was 2.5 weeks before I got it back. They will put all walkin and small jobs ahead of your vehicle. They say everyday that they will call you with updates but I never received one call. The service is absolutely awful... And not to mentioned one of the workers stole my license plate covers right off my car while it was being worked on. Management acknowledged that they were taken and responded with go buy new ones and send us the bill. Far from the service I would expect. Certainly do not recommend

Karl Vanderzwart

I bought a new 2021 Dodge Charger at Oakville Chrysler. The salesman I dealt with was Angelo Luzi. I would recommend Angelo to anyone who wants to go there and buy a vehicle. From the time we first spoke to each other over the phone to set up a time to visit the dealership he was extremely friendly, attentive and knowledgeable. The time I spent with Angelo at the dealership during the test drive, purchase and delivery day followup was a great experience as well. I was coming from out of town to buy this car and Angelo took all the time needed to have all the details and options explained to me. I think he is just a genuinely nice, sincere person. Go see Angelo to buy your car at Oakville Chrysler!

Paulina Almeida

My husband and I recently purchased a vehicle at this dealership and Leo Rebelo was a pleasure to deal with. He was really knowledgeable and friendly and made our experience of purchasing a new vehicle memorable. I would deffinetally send more business his way. Keep up the great work Leo. Thanks again we love our new wheels

Frank F

Staff is very friendly, salesperson was super accommodating. Went out of his way to make the deal happen in a timely manner. I am working 12 hour days, so Joe drove the documents to my house to sign. The trans Saturn was competed in less then 7 days. Highly recommended!!!!!!

Saqibnaeem Khan

The Five star review is for Finance Manager Dara Khan , he is a thorough professional gentleman and know his work very well. Very respectful and take care of his clients. If you want to buy a car and facing any difficulties in financing . Only consult and ask for dara khan . He has a solution for your financing problems. He is the best ????

Megan Minty

Just bought a 2021 Jeep Compass. I love the car! Everyone here bent over backwards to make sure I got this vehicle, especially Faiz and Dara. Thanks!

Matt Jones

Went in interested in a truck, made the deal same day, picked up the exact truck I wanted the very next day. No hassle, no pressure, most enjoyable vehicle purchase. All aspects were met and surpassed. Would certainly recommend seeing Dylan and team for my next Ram purchase!

Peter Haapamaki

Just bought a 2021 RAM and had a great experience. My salesman went above and beyond to find the exact truck I wanted and had it ready on the exact day he promised. I would highly recommend anyone looking for a vehicle to go to Oakville Chrysler.

Tatiana Del Moral

I had a great experience from start to finish. My sales associate Dylan and every single person I spoke to was very knowledgeable about the cars being sold. You can tell the people who work here like the cars they sell and like working here. Five star service

Rahul Kadu

Excellent service, buying process was smooth, Dan from sales was super helpful, from the moment I called to inquire about the vehicle till it was delivered, it's was a very good experience.

Ken Ellis

I recently bought a 2019 Dodge Challenger GT from this dealership. I was greeted by Fais Walizada Sales Consultant once I arrived. Fais was very professional, knowledgeable and friendly. Once we had a deal in place, I was introduced to Umar Butt Senior Financial Service Manager. Umar was also very professional, knowledgeable and friendly. Both men were very helpful with my needs in purchasing my new car. I highly recommend this dealership and especially these two gentlemen when ever you are looking for a vehicle. Thanks for all your help.

Jesse S

I got a new ram 1500 from them Had an amazing experience with Angelo the sales guy he is a really nice guy and a man of his word, Dara khan the finance guy is a true professional and will work with you to get u the best possible deal I will be returning to them for any future vehicle needs……

Geoffrey Macnaughton

Bought a Infiniti Q60, then when I picked it up the oil was black and engine was filthy. It cost me over $200 to get the oil changed and filters done. They said the oil is supposed to be that muddy colour because it’s synthetic. When asked why the engine was filthy they said the detailers don’t know how. So the refused to change the oil. I have a friend that bought 2 cars from them and returned in 2 weeks due to problems soon after. Anyways buyers beware!

Jake Priester

Staff was very helpful and responded quickly to any questions. The whole process was very smooth.. very happy with the vehicle and the buying process.

Rend Al-Bayati

These guys were great. They worked hard to give me the deal that I wanted and helped me through the entire car purchase process. They were very professional and friendly and respectful. They weren't like other dealerships who talked down to me and didn't take me very seriously. They are also very accommodating and even arranged to pick me up from my house to the dealership so I can drive home with my new car. Thanks to everyone and special thanks to Angelo and Umar.

Jeremy Smith

Overall experience with Oakville is generally pretty good as I’ve now purchased 3 vehicles from them minus the one little hiccup that has yet to be resolved. First two vehicles were purchased from Andrew ( sales manager ) and he was pretty involved with the third purchase as well, and going forward it’ll be him I deal with as he tends to get things done in a much more timely fashion. His overall aura / personality are generally very good and makes the car buying experience as comforting as it can be considering you’re committing to a financial obligation for anywhere between 4-8 years. The ONLY complaint I have, and it’s something that I’d say 90% of dealerships do is the fact it’s YOU who has to follow up with them on things they’ve agreed upon. I have now sent multiple messages in regards to my deposit that was to the reimbursed based on the agreement that if my other dealership did not return it it to me, they would cover it, it’s now 5 days after I’ve picked up the car and I still have zero clue as to how it’s going to be resolved. Considering I’ve been a loyal customer now for 10 years you’d think it would be a priority! Just make sure when dealing with anyone, these things are handled before you leave. I’m sure Andrew will figure this all out and for that ill continue to be a loyal customer for many more years to come as typically their inventory is second to none!

Kevin Rutherford

I do fully understand the delays that COVID has caused to the supply chain so I do recognize some things were outside of the dealerships control. My biggest issue is communication and transparency… I took possession of my Ram 2500 exactly 6 months from the date I ordered despite being quoted 10-14 weeks. Based on the quoted date range and a 2 week buffer I added to that for delays I made arrangements for use of the truck, i ended up having to find a month to month lease for a whopping $2400/month. Initially after purchasing things were great and then the sales person and finance manager I dealt with were laid off and that is where the communication stopped. Whenever I called for an update I was transferred to an available sales manager, some of who were helpful/apologetic with the delay and lack of info and others were plain rude. I later found out that my factory order was not placed until 2 weeks after I was told it was placed. Despite being told my order would be escalated to the regional manager it wasn’t done until the 5ish month mark at which point key features I ordered were deleted from my truck to move it along. I was told they’d order a new 2022 truck with the features I want and said I would get something in writing to trade for the new truck when it comes in if the missing features, have not heard anything on this since that conversation. The surprising thing is that at no point in the process did anyone discuss any dealer installed options (ie coatings, maintenance plans, accessories) so I just gave up asking. I also expected a smooth delivery process which between trying to get my January promotional rates etc applied and correcting errors on my sales agreement (around deleted features that were removed from the price but also my negotiated discount) it was not a pleasant experience as a vehicle purchase should be, especially on a high end vehicle like this. I 100% acknowledge that some things were outside the dealers control, but the things that were in their control, in my opinion, we’re handled very poorly making the whole experience very costly and infuriating.

steven almeyda

I had a great experience at this dealer shop. Leo the salesman was great to work with. He never made me feel any pressure and helped tremendously with getting me the best possible bang for my buck. I love my new truck!!! The finance manager was also a pleasure to deal with, helped me with the best options and assisted in getting me the best rates and additional extender warranty coverage. All in I would totally recommended anyone purchasing a new vehicle to check them out, as they had the best selection of sought after dodge Chrysler and ram products. Oops I totally forgot the service manager and team there also assisted as I did notice a few small imperfections that most people would overlook (sorry I am a little ocd) and they were able to resolve these for me in a quick and timely manner with no hassle or fuss. Thanks oakville Chrysler for getting me into my dream truck!!! ????????

tussawar khan

On 14 th August 2020 I bought a Dodge Challenger GT Coupe 2020.This is our second family Car The service of the company was amazing. We did the financing with Finance Manager Mr. Dara Khan great man with influence Personality . He did an excellent job and always stayed in touch with us to ensure we got the Dodge Challenger GT 2020 as soon as possible. He put his excellent efforts as I am newly immigrant which is impossible for me to get a new expensive car loved the experience and highly recommend visiting this location for amazing and friendly service! Especially For Dara Khan

GB B

I bought my Jeep from this place, they're excellent and you can't beat their prices. Malek helped me find my dream Jeep, he's very patient, helpful and hard working....I highly recommend this dealership :)

Maggie Watson

Oz was extremely helpful when it came to the purchase of my first new truck! He was available anytime to answer all of my questions and was exceptionally knowledgeable, personable and friendly! I highly recommend him for your next vehicle purchase!

BRIAN WOLFE

Thank you for all of your help. Cam and his team went out of his way to make a great deal on a new Jeep Compass Limited. Me and my family are very pleased to have dealt with Oakville Chrysler. Thank you for the great service. We will tell all of our friends. B

Dorin Basaraba

Professional prompt service Extremely professional and prompt service. I had a major issue caused by a flying object on the highway that damaged my front car. Immediately after my arrival the car was taken into the shop to evaluate the damages. John Dart was coordinating this quickly and provided me with all the information I needed. The pricing was dropped (not happening these days very often!) by saving one part to be replaced and the car was completed within one day. Considering the magnitude of the damage this was amazing. I interacted also with Kyle (the mechanic) and I was happy with the answers. Checking the car after completion I realize that Kyle is a very skilled mechanic including electrical stuff. I would consider coming back for any repairs or regular service. Best regards, Dorin Basaraba

Brittany Fisk

The service manager is incredibly rude. I will no longer be taking my vehicle to be serviced at this dealership. I purchased a used vehicle from them which is still currently under warranty. The cluster cover has started to crack in the exact same spot on both gauges (which I’m guessing is caused by screws that are maybe too tight and in the extreme heat we’ve had recently caused some expansion and contraction in the plastic), instead of fixing it, as it is an item covered under the warranty; the service manager Wayne refused unless I paid for it. The reason being he had never seen this happen before, therefore I am at fault. His explanation of what he thought happened was I was loading something into the vehicle and hit the cluster cover, (which is behind the steering wheel) and cracked both gauges?! And to make matters worse, as I was leaving and still in ear shot of him and his young protege, he proceeded to laugh, clap his hands and say “now that’s how you deal with those kind of issues, did you like that!”. Super customer service skills Wayne! It’s too bad because so far my experience with the dealership and service centre has been good, it’s also conveniently close to me. Unfortunately, the interaction I had with the condescending service manager was extremely off-putting and I will not be returning. My advice, stand behind your product and try to keep your customers happy!

Hugh Rose

Was looking to replace my 2011 Ram 1500 and after researching prices, found this dealership to have what I wanted at the very best price anywhere. Called Kathy and she handled everything for me with ease. My wife and I drove down (2-1/2 hours one way) one evening and it was ready. Thank you, Kathy. for an absolutely painless purchase experience. I've had more grief ordering a pizza than purchasing (sight unseen) this new Ram 1500 Classic with you folks. And the truck is just wonderful.

Ryan Moge

Found myself the perfect truck at the "perfect price" from this dealership, loved the test drive, loved it all...until it came to the money and paperwork. Be prepared to get overcharged with hidden fees! The price you see may be the price you get but you're going to get a heck of a lot more on top of it.... A $13,000 vehicle should cost about $14,700 but instead they came back and said it would be $15,500 with fees for detailing, any paint repairs or vehicle repairs that needed to be completed to get the vehicle in the best shape. Last time I checked it was common practice for all dealerships to do the detailing and having the vehicle in tip top shape as complementary NOT additional fees! Absolutely furious! Off I go to a real dealership, that actually cares about their customers and doesn't JIP THEM WITH HIDDEN FEES! Thanks anyways.

Justin Skraba

Had the pleasure of dealing with Leo and Umar here. I had a very small window to get into a new truck and these two made it happen as quick as possible. They were great to deal with very personal and thorough about what I was getting. Would recommend this place for sure! Hey Leo! Turn towards it! Thanks oakville Chrysler!

Mary Piccinin

Fantastic: From Deal to Delivery Together with my husband, I walked into the dealership knowing we wanted a Jeep Grand Cherokee. I called prior to our arrival, and there was a Cherokee waiting for us to test drive. Following we purchased the vehicle; in and out in an hour. There were NO PRESSURE TACTICS. From start to finish, Frank and Chris were easy going, friendly, and helpful. Upon delivery (four days later), we were patiently shown how to use the various features that the SUV possesses. I would highly recommend purchasing/leasing a vehicle from this location.

Candace Thompson

This was such a great place to buy my first pick up truck. The Salesman, David Moore, was very knowledgeable about the various styles and elements our family needed and found a truck perfect for us. He even answered questions from my two boys without missing a beat. 8 and 5 year old boys can really get excited about trucks. The sales team was very patient with us as we needed to check some details and did not pressure us at anytime. This is a great place to bring your family to purchase your next car.

John Aqui

Brought my Durango in to have two new keys done. Paid $450.00 for the keys plus $120.00 to program them. I was told there was a problem with the module in the truck and it would have to be changed. Another $600.00. I said go ahead. A day later I get another call that it's not the module but the security centre in the dash cluster and now it would be $1200.00. I asked are you sure this will fix the problem? They assured me that they were in contact with Chrysler tech support and this will correct the programming problem. To make a long story short, the cluster didn't fix the problem either and I was now stuck with a Hugh bill plus two keys that don't work not to mention the mechanic had remove my $140.00 blue tooth voice command unit that was attach to the sun visor and forgot it on the roof of my truck so when I left the parking lot it slid off and was broken on the road. So I paid for two keys that don't work $1400.00 and that was because I got a discount. I was offered a new blue tooth that was worth about $30.00 most of these you cant understand anything people are saying. But I got a free basic oil change. WOW.. Funny I am due for a new vehicle that my company covers with a very generous monthly allowance and was seriously thinking of buying a new vehicle from these guys because they are so close to me.... Think I will travel a bit further and go with Ford. I am sure that you service manager and advisor will remember me. John AQUI

Johnny Barbosa

my wife and I went to the dealership to just look at some possible new cars. After speaking with a sales rep who showed us all the cars we wanted to see, we came to the conclusion that a grand caravan was the vehicle for our family. The staff at Oakville dodge was incredibly friendly and easy to get along with. We were not pressured into anything but treated with respect and patience through the whole experience. We felt as part of the family at the dealership. We could not be any happier with the experience we had. I would recommend this dealership to anyone and everyone. Thank you to Jaksa and the team at Oakville Chrysler jeep and dodge. This will be the only dealership we deal with from now on.

Steven Hunt

Your service dept quickly recognized the source of my problem and rectified it. A new battery, without hassle or charge. Thank-you Oakville Chrysler.

Holly McFarlane

Fantastic experience! Anis sold us a Ram Rebel - we were so happy with the service, friendliness and buying experience. We were ecstatic to be able to drive our truck off the lot the same day we made the deal. Two thumbs up. Worth the drive from Guelph to get the truck we wanted. Highly recommend!

3D5 D10

No stars, really. I don't recommend this dealership at all. Service department is very suspect in the way they operate. Their quality of work seems shoddy and may have actually caused damage to my car which they offered to fix, for a fee, of course. And warranty issues and recalls take weeks to resolve. Hence, I cannot trust this dealership and have moved on to a more trustworthy garage. Save yourself a lot of frustration; I'd drive past this dealership.

Endless Summer

We highly recommend Oakville Chrysler. From the first contact by phone with the receptionist till when we drove off the lot with our new ( pre-owned) vehicle, every person we met was knowledgeable, efficient and friendly. In particular we wish to mention Angelo Luzi, Sales, for his warmth and professionalism; Gus Ilson, Financial, for his patience in explaining all our options very clearly, and Tyler Ferneyhough, Service, for making us feel totally confident that our vehicle will be well looked after. WHAT A TEAM!!!!! Thank You.

jonathan trindade

Great trade-in, Great deal and Great service! I recently bought a vehicle from Oakville Chrysler and the experience from start to finish was awesome. Dan and Umar were helpful through the process and appreciated their time and straightforward approach to give me a car that suits me. I would highly recommend the dealership and Dan in sales to get what you need and be extremely satisfied on your purchase.

Pete Carcuro

You're sure to find what you're looking for at Oakville Chrysler Dodge. They have many vehicles to choose from. The vehicles are fairly priced. Overall it was a pleasant experience. Hesham treated us very well. I'll recommend him to anyone.

Robert Miners

Thanks to Oakville Dodge I’m driving the hottest Challenger on the block! Their sales, finance and reception team was respectful, polite, helpful and friendly. I recommend visiting Oakville Dodge for whatever new vehicle you are searching for! Thank you Angelo and Umar !!

Barry Cull

Purchased a 2021 Chrysler 300 S. Definitely best prices in Ontario. Nothing to match in the Sarnia area. Oakville Chrysler delivered the car to London at my request. Fair and friendly service. Thanks Fais.

Andy Ryan

Picked up my new 2022 Ram 1500 Laramie today.. Absolutely a gorgeous truck, flawless inside and out. Thank you Fais!! Third truck I have purchased from this dealership over the years.. I can't say enough about their Service and sales departmemts, including management. Yes! Management They have always taken great care of me from start to finish throughout the entire process.. I have to give huge props to Fais whom I met on the lot just a few weeks ago. I was checking out some of the new stock they had on an afternoon off.. He is super cool and knows his stuff and not pushy at all.. He worked with me, got me great value on my trade in and into a new ride 100% stress free.. I trully can't thank him enough! Hands down, the best dealership to go to in my opinion.. Thanks again Fais for everything.. Andy

michelle jones

My Husband and I purchased a brand new 2016 Jeep Rubicon Hard Rock Edition from Oakville Chrysler on Friday. We would, without an ounce of hesitation, recommend Oakville Chrysler for your next vehicle purchase. After getting the run around from another dealership --- they were just looking to make a sale, not necessarily the vehicle we wanted but what we wanted didn’t exist – we would never get it they said, so we were about to settle on an expensive vehicle that did not meet all of our wants --- So as you can imagine, we were more than hesitant to start the process up elsewhere but the team at Oakville Chrysler made things so easy and worry-free, we simply couldn’t resist. From the moment we arrived on the lot, Martin – our sales specialist - provided us with exceptional and prompt customer service, but most importantly he presented us our DREAM JEEP – our 2016 Jeep Rubicon Hard Rock Edition in white – the very thing we had wanted to purchase but had been told we would never get from the other dealership. Apparently, the Oakville Chrysler Dealership can make the impossible, possible. Frank, the sales manager, was great at managing the numbers, making sure we were getting the best deal we could, patiently explaining the process and working quickly to get things done. He was engaging, informative and overall a real pleasure to work with. He runs a great team there and it was obvious when in the dealership that he has the respect of all his colleagues. Chris, in finance took all the nerves and fear out of the money portion of the experience, working with us and the bank to make sure our payments were manageable and that we were happy with the overall rates and costs while keeping things light and enjoyable. Considering it is the finance portion of the process, he still managed to still have us laughing and relaxed throughout it all. I cannot say enough how truly seamless the transaction was, at no point in time was there any pressure to commit to anything, or to add on any additional costs and warranties, they were offered in a pressure-free way which allowed my husband and I time to decide the best choices for our needs. The entire team – many of which just stopped by to congratulate us on our purchase – were amazing! From the ladies at the front to the guys in the shop – everyone was beyond friendly, welcoming and created a great purchasing environment. We came in on a Friday afternoon around 3pm and drove out in our DREAM JEEP in less than 3 hours!! Can’t thank Martin, Frank and Chris enough! You guys are amazing!!!!

Dylan Salter

My last experience at the dealer was with Alex, he was a pleasure to deal with, was great at explaining everything to me, and was a man of his word. Called me back when he said he would and got me in and out in a timely manner. I reccomend him and this service team for your future needs

Mohammed Abu-halimeh

Great dealership, namely the service department. I’ve had a couple major issues with my truck and have dealt with both Tyler and Ash. They were both extremely helpful the entire way and produced excellent customer service.

John Rich

Big thanks to Steve Chambers (sales) and Dara Khan (financing) who helped me secure my dream truck! Deal was done in less than 3 days from start to finish. Steve answered any questions or text messages promptly and was patient and kind, and Dara got me an awesome financing deal. I was also given a fair price on my trade-in. Would 100% buy from these guys again and won't hesitate to offer any referrals! Thanks guys!

Jesse Legault

This was my first time buying a vehicle over the phone. My salesman Hesham made the whole process very seamless and comfortable. I would definitely recommend Oakville Chrystler and asking for Hesham. Was worth the drive from Ottawa. Only reason for the 4 stars instead of 5 was trying to renegotiate my trade when I arrived however, we were able to come to a reasonable compromise.

Greg Kelly

Right from OMVIC. Buyer beware I guess! Oakville Chrysler Dodge Jeep Ram Ltd., Reg Nimeck, Gordon Nimeck, Andrew De Clavasio and Camillo Comparone were disciplined by the Discipline Committee for failing to comply with Ontario’s All-In Price Advertising regulation. A Discipline Panel heard the dealer advertised a 2017 Ram with a price of $51,488 and attempted to sell the vehicle to a consumer, adding a $399 administration fee and $10 OMVIC fee to the advertised price, a violation of the Regulations and Code of Ethics. The dealer argued the attempted sale was a wholesale transaction, not to a consumer, and that therefore the all-in price advertising regulations did not apply. The panel disagreed, finding, in part, the dealer: • used a retail bill of sale • referred to the purchaser as a “customer” • wrote “No Trade” on the bill of sale, an element of retail transactions • charged a $10 OMVIC fee, when no such fee exists for wholesale transactions • sold a tire and rim protection package • took a deposit from the purchaser Oakville Chrysler Dodge Jeep Ram Ltd. was previously fined $2,000 in 2015 and $3,500 in 2018 for failing to comply with the All-In Price Advertising requirements. As the previous penalties had little deterrent effect, the Panel ordered: • Oakville Chrysler Dodge Jeep Ram Ltd. to pay a fine of $10,500 • General Manager Reg Nimeck to pay a fine of $4,000 • General Manager Gordon Nimeck to pay a fine of $4,000 • General Manager Camillo Comparone to pay a fine of $2,000 • Sales Manager Andrew De Clavasio to pay a fine of $1,000 The panel also ordered the individuals to retake the OMVIC Certification Course.

Rj Bains

Best in class! Highly recommended. I have now purchased my second vehicle from Leo and both times it was an absolute pleasure to deal with him. I have been to many Chrysler dealerships and hands down Oakville Chrysler is the place to buy. 5 star service and a zero pressure environment.

Amanda Temperato

My boyfriend and I bought a 2017 Jeep Cherokee Trail-hawk from this dealership and we were more than pleased with the entire process. The staff was friendly and made the process seamless and exciting for us. If you are looking to buy a car/truck look no further there is no better dealership around.

Awais Khan

Great experience dealing with Addy at this dealership. I was not pushed to purchase a car as I was still thinking about what car to get. After a test drive on a car I was thinking of getting, Addy helped me with the process of getting the color in the color I liked and the financing process. Great experience overall.

Jim Elve

Excellent sales service! Fais was great to talk to and was very knowledgeable. He found exactly what we were looking for. I would recommend him to my friends. Thanks again Fais!

Kristijan Bebek

I would give negative stars if that were an option. I myself am a business owner, and this is by far the worst customer service I have ever received! Rude, unprofessional and lies one after the other. A year ago I took my car in for a regular oil change & the front desk service advisor let me know there was a recall on my transmission. After taking it home that day my manual pedal shifter no longer worked. I took my car back again & they told me some lies about how the new software was to sensitive and causing the issues, they decided to "reload the old software into the computer of my car"... a year later which was only 3000km later the same thing started happening again. I took my car back in and explained the situation again to the Service Advisor (Ash Rangnekar), they took my car in and a half hour later she hands me a bill for 150 something dollars for checking what the problem was. She continued to explain how I would have to pay around $1200 for an issue I should have had fixed while it was a recall & the car was under warranty. Furthermore Ash went on to tell me how it was another worker (who is no longer at that location) that made all these mistakes on my car but that it was now my problem and not hers. I phoned twice later on that day to see if I could speak to someone else about the issue, and both times was put on hold for over a half hour & I finally hung up. A few days after this occurrence I had a random customer care call to see how my recent service way, I explained what had happened, the lady who phoned promised I would get a prompt call from a service manager within a couple of hours. it has been 3 days and I have yet to receive that phone call. When I purchased this vehicle I was currently living in oakville, but have since then moved, & although I have 2 closer dealerships I always continued driving out of my way to go to the oakville location, because as a business owner myself, I believe in customer loyalty. Unfortunately I obviously should have gone else ware because this location service department clearly doesn't care about keeping loyal customers! After years of recommending this location, I will definitely not be doing so in the future! Hopefully now that I spent hours coming in to explain my problem, phoning numerous times & waiting for phone calls, someone will be able to contact me to resolve this issue!

dhindsa cash

i had great experience at oakville chrysler. staff is really good and very helpfull. specially their associate leo .he was appointed to me . he did great job .iam fully satisfied with their service .thanks for treating me such a special manner .

Mujda K

Recently purchase my very first Jeep Rubicon. Had the pleasure of working with Fais. He was beyond helpful and patient throughout the purchase process. I highly recommend everyone visit Oakville Chrysler and speak to Fais. Their entire team is extremely friendly and helpful.

Michael Finnigan

I would suggest looking at YELP reviews for more independent reviews. LEADERSHIP HERE IS A DISASTER! I'm not sure how this dealership makes deals. Our sales person was excellent. My wife decided to purchase a car there and we went to buy it. The salesperson said that the dealership posted good prices, so negotiations were for hundreds, not thousands of dollars. Message was clear. My wife offered $495 less than the posted price of 28,995, so about 1.5% of the price. She also asked for snow tires and rims, which the dealership sells (would guess the cost to the dealership to be about $500-600). The Sales Manager (part-owner?) came out, introduced himself, and announced he 'had good news and bad news and they are the same' - no change in price and no snow tires. His attitude was abrupt, arrogant and rude. We said we wanted to have another look at the vehicle, and he reminded us that the dealership closed in 5 minutes. This was NOT a person interested in making deals. He was completely inflexible and lost the deal for the salesman over $250. If he had moved even that much, my wife would have happily bought the vehicle. Now, instead of a happy customer who would recommend the dealership to others and would be a repeat customer; the Manager lost a deal for his salesman for no good reason, destroyed a customer relationship, and generated a negative review. I'd be happy to review the circumstances with the majority owner of the dealership. How you say things to customers is at least as important as what you say. BTW, we later learned that this Sales Manager has a reputation in the industry for this kind of behaviour. STEER CLEAR!

Kiera Dunnink

Great first impression! I had a screw in my tire and they were able to get me in right away and it was done quickly! Staff are very friendly as well.

B White

I recently purchased a new vehicle from Oakville Chrysler Dodge Ram Ltd. I found the team there to be exceptional. The sales person Martin. had an in-depth knowledge about the two Jeep/Dodge products I was interested in and the competition's products I was also considering, noting similarities and differences which confirmed my own information and helped with the decision-making process. There were no high-pressure sales tactics (which wouldn't have been productive). There was a commitment, by each of the salesman, the sales manager Andrew and the post-sales business manager Chris, to working constructively and efficiently to settle on a vehicle and come to terms, which we did, and to conclude the sale process. All in all, a very satisfactory process.

pavan devanahalli

I came to the dealership on civic holiday looking to purchase a new car. Dimitri (Sales Rep) was very helpful in showing us models. He was very knowledgeable with the specs of the vehicles. Once I decided to buy the caravan I was introduced to Umar Butt (Senior Financial Service Manager), he was welcoming and very professional. 3 days passed and I got the good news. This transaction has been very smooth, I would definitely recommend Oakville Chrysler Dodge to anyone. Pavan

Jeff Green

Been shopping around for a new Jeep wrangler for a while now, almost gave up, until I went to Oakville Chrysler and I was greeted by the sales staff, they went out of their way to accommodated me and my kids we test drove about 4 cars until we found the right fit. Highly suggest you guys pay these guys a visit, they have not only the best prices but also the best service by far from the 10 other dealerships I've went to.

Booy Family

Very impressed with the sales department here. I came from out of town so needed to be able to work a deal all in one day. Angelo and Umar worked hard and were able to close the deal very efficiently. Thanks a lot, guys. You made the experience absolutely excellent.

Mike Squizzato

not happy with my recent experience. Brought my 2015 Jeep Cherokee in for service and got a leaky valve replaced. They did a engine software update and I lost the Eco gauge light after 5 years of having it. According to the dealer and FCA this limited model was never supposed to be equipped with this option which I don't understand. How do you purchase a vehicle with options and suddenly have them taken away. Like buying a vehicle with breaks and bringing it in and have them say sorry your vehicle doesn't come with breaks. Phenomenal to say the least. Will think twice about getting my vehicle serviced at a Dealer and or buying another Jeep truthfully. Disappointed to say the least... Especially since they can't put the old software back on my vehicle supposedly and I'm not sure where to turn next...

Tanya Panacci

From the moment we walked in, the service was excellent. I was looking around and trying to decide on the right new vehicle for me. Leo was amazing. He was understanding, helpful, witty, and extremely patient with my mother's brand loyalty. He did everything he possibly could to help me make my decision without being pushy. My one regret is that my new vehicle is not the one I was looking at here, so Leo did not sell it to me. I wish he had been able to. That's how amazing the service was. Maybe one day he'll sell the right vehicle for me. ????

Mark Cassidy

Great experience! Brought my car in with a myriad of electronic issues. Tyler and Brandon were great to deal with, sussed out the problem and charged me roughly about the same as another dealership did to do nothing.

Barbara MacPherson

I bought my truck at Oakville Chrysler and got a super good deal on it last spring. I dealt with Kathy and she really knew her stuff. Frank and Cam helped me find the exact truck I had been searching for super fast. I've been getting my oil changes done there and every time it's been so quick with no waiting!! Today I bought snow tires and only had to pay for 3, they gave me one free!!! Love this place!! No doubt I will be buying a new jeep this spring in time for mudding :)

Gurpreet Sarai

Went to go have a look at a used Jeep Grand Cherokee srt and the sales rep was very nice, after the test drive and putting in my offer the manager comes up to me and throws my visa and DL back at me and says “this is too much of a car for you” and walks away. I haven’t felt more embarrassed in my life especially in a dealership where they need my business. Will not be coming or recommending this dealership. -1

Sergio Rebelo

I have not had a better experience buying a vehicle from anywhere else. From the second I walked in I felt comfortable and enjoyed the experience more because the staff was unbelievably friendly. They made sure you were taken care of. I highly would recommend to anyone i know whose looking to buy a vehicle to visit Oakville Chrysler Dodge Jeep. You will not regret it. I had all my questions answered and their selection was amazing. Very happy with the vehicle i have purchased. My experience will be remembered. Ps. We will not witness Manchester United winning another league title for a long time lol ..

Manpreet Sidhu

I would like to thanks Mr. Victor for being the best sales associate and Mr. Umar Butt for being the best financial advisor at Dodge Chrysler. I had a fantastic experience with you guys. Thanks a lot for this amazing deal.

Jeff Kent

Booked in for a basic oil change. When i got there the service advisor immediately confirmed that they had the proper filter since it was a little unique. Luckily they had one, but only one. I feel this should have been confirmed either when the appointment was made or at least the day before the appointment to ensure parts are available. I was booked in for 915 and out by 1030, but car did not go on the lift until just before 10. I feel they could manage their timing better. Waiting area is small and not too inviting. Service advisor was excellent. I was at the Oakville North location.

Christopher Banks

Was in the search for a Ram 2500 and Dan Sclodnick was there to get the answers I needed. I live 5 hours north of the dealership and my own dealership wouldn't even return my phone call. Dan did everything over email with me and he was very prompt and knowledgeable and worked his magic to help me. Customer service is number 1 in my books and they have it.

rob shearer

Very dissatisfied with the service. Went in for an oil change and the service department contacted my wife and convinced her that there was a leak on the transmission oil pan and that it needed to be flushed. Confusing information was given regarding the cost of this service, so my wife agreed to have it done. Total cost was $472. Oakville Chrysler just lost a valued customer.

Trevor Ireland

I had a very pleasant experience with this dealership. Leo was awesome to deal with! Made the purchase very easy. Gus the money guy was great to deal with as well, everything was explained. I feel the dealership went above and beyond. I had possession of the new car in 24hrs after test driving it....During lockdown to boot.

Ruth Lewis

We needed a vehicle quickly and what we wanted was available at this location. The salesman was excellent the person that helped us when we picked up the truck had to communicate during the day several times because of a service Ontario shut down. They still scrambled around and got it done in time for us and the pick up is completely smooth. Hoping any future business goes as well as this did. But our first experience was a pleasure with both people at the dealership.

Heather Koopman

I came into Oakville Chrysler looking for a new car. I had the opportunity to deal with Andrew the sales manager. My experience was tremendous! I had all my questions answered and they worked so well with my personal budget. I would recommend this dealership to anyone looking for a new or used car. Thank you Oakville Chrysler for you’re excellent customer service!

Rachel Sanvido-F

Recently purchased a Dodge Durango and couldn't be happier! The experience here was 100x better then anywhere else I had looked before going in. Angelo did an awesome job showing me all the Durango's as I was very unsure of exactly what I wanted.He was patient and did not push me out or make me feel pressured. My husband dealt with Umar and he was also great! He went above and beyond. Would definitely highly recommend ???? Overall Awesome experience!!!

Deborah Walker

I always bring my business to Oakville Chrysler Dodge and so should you! Consistent professionalism and exceptional customer service are always the first order of the day. Every service consultant and mechanic I have met are exemplary in performance and care of both the customer and the vehicle, with special mention to Ash and James! I always leave with a smile, confident that I have been treated fairly and honestly. These gals and guys are simply the best!

John Alexiou

A great experience dealing with the Team at the Oakville Ram Dealership. Faisal and Umar were exceptional to work with. Would highly recommend them and the dealership to friends and family.

Jennifer Bain

I recently moved to Canada and have had difficulty getting a vehicle. When I went to Oakville Dodge Oz seemed to make it his personal mission to find a way to get my family and I a car. Finally, today that became a reality and I almost felt as if Oz was happier than us, he definitely treated us like family. Umar was also a great help. Definitely would recommend this dealership to anyone, ask for Oz when you go there.

Dejan Balkanov

The team at Oakville Chrysler has provided me with the best vehicle buying experience I’ve had so far. The entire process from testing to finalizing the deal was so smooth and professionally executed that I have nothing more to say than Bravo and Thank you! Special thanks to best Sales Rep. and Finance manager duo (Mr. Fais and Mr. Dara) for making my dream car purchase comes true! I am very pleased and happy, and wish them all the best and lots of business in the future! Thank you! ????????????

Matt

I called Oakville Chrysler and told them, I needed to trade in my Jeep and buy a brand new 2018 Jeep and wanted it for the next day for a road trip to Montreal. The sales staff made that happen. The staff found exactly what I was looking for and was amazingly fast at getting me into the new Jeep. I was never pressured into buying something I didnt want or need and was given all options possible. I wouldnt shop for a new vehicle anywhere eles ever.

Ame Rica

As usual, a simple oil change turned into a huge issue when my backup camera stopped working. I only go to this dealership bec. I was given a number of free oil changes to make up for the error they made when they sold me the wrong vehicle which was not what I chose the previous day, and each and every time I have service done at this location, they always muck something up. Examples: scratches in the interior cabin, they change my seat/window, etc settings and do not return to what it was, female service intaker is very rude, staff not very welcoming. Am so sorry I bought the vehicle at this dealership. NEVER AGAIN!

Ron Tracey

Worked with Leo to purchase a pre-owned vehicle. Leo was very helpful and responsive. My wife and I had a great experience and were dealt with very fairly. We got a good deal. Would highly recommend!

Rima Anani

I have been going to this dealership for my Jeep for the past several years I had to be in a different city for the past year and coming back to get work done on my Jeep at this location was amazing. They have a great mechanic team and their prices are fair. I will always come back to this location.

Sarah Weststeyn

I was nervous walking into the showroom wanting to speak to someone about the truck outside that I had had my eye on. When Leo came up to me, he was very polite and carried on conversation before we went out to look at the vehicle. He was very knowledgeable about the vehicle and answered any and all my questions. I took the truck for a test drive and I was sold, I had to have it! Leo walked me through all the paper work needed with ease and I drove away in my new truck just days later. I fall in love with it all over again every time I get in. Thank you Leo! I recommend going to Oakville Chrysler to anyone I hear is looking for new vehicles.

Steven Benyo

Recently purchased a 2017 Jeep Grand Cherokee and pleasantly surprised at how good their pricing was relative to Mississauga and south western ontario. Oz Minhas was the sales rep and was very responsive, provided a lot of options for me to consider. I really appreciated the ability to connect and discuss the purchase via text versus having to come in for every conversation. If you are looking for a jeep would highly recommend Oakville Chrysler and particularly Oz.

Pardeep Sihota

Bought multiple vehicles here, wouldn't go anywhere else for Chrysler jeep dodge , Leo is the man to talk to for anything you need, and Dara was super helpful Thanks again guys

T G

So disappointed…very sneaky people at this dealership. They can’t even factory order a vehicle correctly. Nor do they have much knowledge on the vehicles they sell. They cannot answer simple questions. Some advice… LEARN YOUR PRODUCTS! Waited for months and didn’t get remotely close to the vehicle i had ordered. On top of that, they listed my vehicle online FOR SALE when it was sold AND told my friend (who contacted secretly to see what was going on) that it was still available for purchase and that he could SECURE IT with a deposit!? They also offered a test drive to my friend. Unbelievable! Not to mention I had experienced quite a lot of attitude from their employees during the entire process. In the end they did nothing to rectify the situation at all and basically told me to take it or leave it. I would not recommend this dealership to anyone. Headaches upon headaches here.

Isi Marchese

Leo is outstanding to deal with. He makes you feel very comfortable and is very knowledge about all the vehicles they offer. He was not pushy and did not make us feel uncomfortable with our purchase. Thanks again guys!

Tarek Othman

This is the 3rd vehicle I buy from oakville Chrysler over the last few years. I keep going back because they gave me a good deal on the purchase every time. Staff are professional and friendly and the service is excellent. This time I dealt with Joe, the sales consultant , Umar, the business manager, and the sales manager. My experience was very positive and I will go back again. Tarek

Iqbal Kohistani

GREAT CUSTOMER SERVICE. I had the best car buying experience with Fais. He made sure that I was able to walk out the building with the exact truck I wanted!!! I wish I could give him 10 stars. He was extremely understanding, helpful, knowledgeable and patient. Will definitely recommend Fais to everyone that I know that is in need of a truck for a good deal. THANKS AGAIN!!!!!

Gregory Socha

I had the pleasure of doing business directly with Oz Minhas, Sales & Leasing Consultant at Oakville Chrysler Dodge Jeep Ram, Ltd. I purchased a 2018 Ram 1500 Night Edition just last week. I must say, Oz possesses quality customer service skills. When we were discussing the purchase of the truck with Oz, everything happened organically, it was more of a conversation than a negotiation. Purchasing a truck at this level of pricing can be stressful; however, Oz made my wife and I feel very comfortable and at ease throughout the entire experience. He was straightforward and honest, but did not pressure us. Oz is very professional and polite and wanted to see us drive away happy. He brought high value to our business exchanges and in fact, he brought the WOW factor to the table! He went above and beyond. If you wish to purchase a Chrysler Dodge Jeep or Ram product, I highly recommend you deal directly with Oz at this Oakville dealership. From the time we walked in the doorway, to the time we walked out with the keys, it was a very positive experience. When the time comes, I will plan to purchase my next vehicle with Oz.

Shannon Robertson

5 star service all around! I had a great experience with Oakville Chrysler and would definitely recommend to any of my friends. Staff was friendly, informative and went above and beyond. I couldn’t be happier with my jeep. If your thinking about purchasing a vehicle please ask for Mark or Angelo and a special thanks to their General Manager Andrew!

celestina matterig

This place is excellent, staffs are very friendly, very good customer service. I got my new car, Angelo and Umar help me a lot, they answered all my queries in timely manner. This guys are the best and I highly recommend them.

Corey Elliott

Sales team works hard to try and find you exactly what you want. Great people to deal with, this is my 2nd truck from them and I’ll keep coming back.

Jason Meger

My wife and I recently decided it was time to invest in a bigger vehicle... I did some research on what I'd like in a truck and was referred to the team at Oakville Chrysler from a friend of mine. Leo was awesome every step of the way! He was able to track down the exact truck I was after even though it wasn't available on the lot and had to be brought in. I would highly recommend visiting Leo and Team if you are in the market for a new truck, jeep or vehicle in general! I was so impressed with the service that I convinced my brother it was time he needed a new truck too, Leo was able to track down his perfect truck too! Thanks again Leo and Gus! You guys killed it and I will definitely continue to spread the great news about the service I received!

Simranjeet Singh

Umar and Daniel ! I appreciateI your help and time for purchasing our car. You were very helpful and kind to me and my family. I will definitely recommend you to anyone who wants to buy a new car.

Daniel Occhiuto

Plenty of vehicles, knowledgeable staff, would highly recommend this dealership.

Amethyst Stigma

I am satisfied overall with my experience. A little pricey, but I feel that I received a decent deal. David really did a great job on the financing, Adrian explained a lot and did a fantastic job with the test drive, and Cam is very friendly and customer service oriented.

Christopher Plue

I had the great pleasure of meeting with Faisal Walizada at this dealership over a couple of vehicles that I saw on their website. He quickly reached out to me and set-up an appointment where we could meet. I initially came into the dealership with the sole intention of browsing, but Faisal worked out an excellent trade and deal on my existing vehicle that I was extremely pleased with. Working with Faisal, not only was he extremely informative, professional, and courteous, but most importantly he was honest and open with the deal from beginning to end. No high pressure tactics and he made me feel like his most valued customer! I spent four hours at this dealership test driving vehicles, and at no time did I feel rushed at all. He was one of the easiest people I have dealt with in the business! He followed-up with me throughout the week while the new truck was being prepped and detailed, and was there to greet me when I arrived to pick it up. I can't say enough about how well I was treated by Faisal and his team at the dealership. They certainly have my highest recommendations moving forward! Thanks Faisal!

Bhavan Singh

I been working with finance manager Dara Khan over several years now for my personal family vehicle needs; he has never disappointed he is hard working for your deal form your price right down to the best term and rate regardless of your credit he will get the deal done and deliver the car you wanted and never go over your budget. The thing I appreciated the most was his product knowledge when I had questions he would answer it with facts and honesty. Thanks again Dara you have been amazing to work with.

Tyson Johnson

Great Jeep Dealer in Oakville! Hats off to the team at Oakville Chrysler Dodge Jeep Ram. Michael Clark was a real pro and I enjoyed working with him as my sales lead - and my point of contact at the dealer going forward. Cam and Chris were equally as professional, showing leadership in the process of turning around my trade-in, and upgrading my vehicle as specified, within a few days! Love my new Jeep!

Brittany Virr

Very happy with the service we just received when purchasing our new truck! Steve was awesome, very informative and easy to deal with. Umar was very friendly, easy to work with and kept us up to date and informed. Very happy with the customer service, would highly recommend and will definitely be doing all our future business with them. Thanks guys!

Mike Smith

My wife and I purchased a new 2019 Dodge Ram.Leo our salesman was outstanding and made our experience at Oakville dodge a great one.Andrew the sales manager went above and beyond to make the deal happen I would totally purchase our next vehicle from Oakville dodge. Thanks again for the great deal and service. Don't forget to ask for uncle Leo...........

Silvia Kim

Terrible Experience of two yars ago. I and my husband needed a second car, so visited this dealer shop. That was a wrong choice. We had to wait for the saleswoman(tall and with bright hair) almost for 40 minutes because she left without any clear reason during talking. When we gave up any purchase and went out of the door, we found her in people smoking and chatting at the door. I will not going there again, and also will dissuade my friends from going there.

Lee Traetto

Oakville Chrysler is second to none when it comes to customer service. Dealing with Dylan was amazing! He was not pushy, and very responsive. I knew what I wanted and he made sure I got what I was looking for. Dealing with Umar in Finance was just as easy and efficient. Overall this was the best car purchase experience I have had and will definitely be back when its time for a new car.

Augusto Pareja

Brought my JL for its first service and 1 recall. Dropped the car overnight and was ready the next day by noon. Service was great.

Carolyn Morton

Bought a Grand Cherokee from here recently and to be honest if it hadn't been for the salesperson Leo (which is the only reason I'm giving it 5 stars!), I would have gone elsewhere. This place doesn't give a fig about its customers but Leo was their saving grace. They messed up and he took time out of his time off on his weekend to make things right. If u need a vehicle most definately go see him....otherwise go somewhere else.

Evach Ryder

I am in love with my new Ram truck. Steve helped me out with selecting all the right features and getting me into the truck of my dreams. Umar was also great to deal with.

Kathie Larabie

Awesome experience. Angelo & Gus made purchasing our new 2500 incredibly simple and a smooth transaction. Thanks again!

Matt Dias

Great experience with Angelo. He’s a genuine guy and made the process super simple. Would recommend asking for him if you’re considering this dealership.

Mohammed Taha

Bought a beautiful 2019 R/T Daytona Charger from Oakville Chrysler. Leo was very helpful and friendly. Thank you so much Oakville Chrysler and Leo for a great experience.❤❤

Josee Leveille

We shopped Oakville Chrysler from Ottawa to capitalize on discounts well worth the 5-hour drive! Our sales rep Angelo L. went above and beyond to help us find the ideal truck; it was a remarkable customer service experience.

Patricia Bouchard

Nice people, great service. I have been going to this garage for 8 years with my jeep, every single time they call me by my husband's first name again this review was asked on my phone and addressed to his name. All our cars are under both names and after 8 years of me and only me dealing with the garage, they still can't figure out who their customer is. Disappointing!

stephanie parker

I had a very pleasant experience at Oakville Chrysler. Dylan and the finance manager were extremely easy to deal with while purchasing our Jeep Grand Cherokee. What a great dealership!!

Jimmy Mclachlan

Big shout out to Dara and Faisal at Oakville Chrysler. Smoothest and most effortless transaction I have ever made, two very professional gentleman, couple good jokes from Dara to boot. Highly recommended these guys in Oakville. You won't be disappointed.

steve elvery

Wonderful Staff very clean show room. Will deal with again

Danny Zamir

Do not come here. One of the worst experiences I ever had at a car dealership. I saw an advertisement regarding a 2014 Dodge Charger, and was contacted by Orlando to come in and discuss about the car. We came, taking us 1 hour to drive there, only to come in and for him to tell us that the car is sold and that we have other Chargers available for sale. I don't get how you are supposed to earn a customers trust or respect by lying to them, and still expect me to give you our business and buy a car. Very disappointed with this dealership and will never come here again.

Steve Reid

Thanks to Leo, Mark and the team at Oakville Chrysler, they made my buying experience the most pleasant i’ve ever encountered, from the time I walked in the door I was treated with top notch service and professionalism, they got me in my new Ram truck the same day! which I didn’t think was possible.Truly an exceptional experience. Thanks again Oakville Chrysler! Steve R

Paul Joseph Janda

Car buying experience made enjoyable. Leo R., my salesman, listen to what I wanted. At no time did he pressure me into buying something I didn't want. And Jaksa, the finance manager, made it possible to get into the truck I really wanted and within my budget. Funny thing is I initially went there to get a truck for my wife and I ended up with one. Everyone there made feel like family. Every salesperson greeted me and made me feel comfortable. Thank you Leo and Jaksa. Would buy my next vehicles here for sure. And I've bought 4 other Jeeps from 4 other dealerships. And the others weren't even half as good as Oakville. Highly recommended.

Sarah Burton

Terrible experience. Worst customer service ever. When we informed them that we no longer wanted to peruse a truck with them because we were offered a better deal, they acted like children. Only wanted to communicate through text, hardly any calls. When asking if our credit application had been pulled the finance manager was quick to hang up on us. When calling the dealership to complain of the rude service we were hung up on again. Very unprofessional.

Alyssa Watling

Leo helped me get my 2020 Wrangler and every bit of the experience was AMAZING. He answered all of our questions and made us feel very secure with the purchase. Cannot recommend him enough. Thanks Leo!!

Rob Malley

The Team at Oakville Chrysler was top notch, not only did I get the vehicle I wanted, but I got an amazing trade offer to sweeten the deal, and it took less than a week to finalize. Shout out to Victor and Umar for getting me behind the wheel of my dream Truck ????????????⭐⭐⭐⭐⭐

Leo Ditschun

I have used this dealership for all my services ever since I bought the vehicle there in 2013 and in all that time have never had a bad service experience there. This visit was a short trip - just to change my winter tires over to summer tires. I needed new ones since the ones I had were original equipment. I bought Michelin Defenders at a very competitive price. They had a special offer of "Buy 3 and get the fourth one free".. installation also included wheel balancing. Alignment was not needed. So I was in and out within an hour.

Zachary Soccio-Marandola

Great experience purchasing through Oakville Chrysler. Salespersons Addy, was very helpful and fair and made the transaction smooth and transparent. Would definitely work with them again!

Sheri Dunn

Bought my first family van from here a few months ago and I would defiantly buy my next vehicle from there! Leo had us driving home with our new van the same day!! Leo is excellent at his job and very easy to talk to, I give Leo 5 stars for costumer service! Thanks Leo

Antigoni Grivas-Beninger

The dealership is great! First time buying a car where I was treated with such respect. Martin was great. Manager Cam exceeded our expectations. They were able to give us exactly what we wanted in 5 min! Only place to buy a car!

Evan McCarrol

Was going to purchase a Ram then found out that I couldn't afford it. They were very courteous and understood and gave my deposit back with no questions asked. I will go back to them when my financial situation improves. Recommend Oakville Chrysler to anyone.

John Staresina

It was a pleasure going to this location! Not only was my issue completed in 1 day, but the whole service team was amazing and explained throughly what had happened. Even though my vehicle was still under warranty and was covered they went the extra mile to make sure I was satisfied and happy. A++ service. I will be swing by on Wednesday June 16 and deliver coffees for the crew. Thanks again, John Staresina

Faron Dillon

Excellent place to purchase a vehicle! Oz was great to deal with, ask for him when you visit. He got us the vehicle we were looking for at a very reasonable price, without the back and forth haggling.

vanessa mitchell

Oakville Chrysler saved the day!! Went out to start my Jeep and would not turn over. Was absolutely devastated. Found out it needed a new starter and they found a leak in my coolant. Thank you so much to Leo and Ash!! Ask for them both they are phenomenal people!! Ash explained to me exactly what the issue was and gave me options. Love how thorough they were too diagnosing the issue as well. Extremely pleased with their services they both went above and beyond and I greatly appreciate that!! Highly recommend!

darren chubb

My parents were in the market for a Jeep Overland. I located a vehicle on your website that matched my parents criteria. After contacting your dealership, I was put in touch with a sales rep by the name of Leo Rebelo. Leo was extremely helpful in setting up an appointment for my father and I to test drive the vehicle. After the test drive, there was absolutely no typical rushed sales efforts to gain the sale. Leo simply wanted to ensure if we had any questions, that he would field them.. My father ended up purchasing the vehicle the following day and the rest of the staff at the dealership were as accommodating and professional as Leo. One final remark, which lends to the exceptional service level we received from Leo. My father traded in his vehicle and he had forgot his ownership at his house.. My father lives in Guelph; almost an hour and a half's drive from the dealership. Leo personally drove to my fathers house after his shift (on his own time) and picked up the documentation. I will personally be shopping from Leo for my next vehicle, and have and will continue to recommend him..

Noah Lymburner

Had a great experience here buying my Dodge Ram 1500. Angelo was very helpful in helping find the vehicle I wanted. Daya was also very helpful for me getting everything I needed for the truck. Overall great service. Thanks Angelo and Daya!

Dwayne Jones

Awesome Dealership, went to buy my Alfa Romeo Stelvio from the dealership, during the snow storm. They made me feel at home, made me coffee, washed the car as it was sparkling before we went for the test drive. When we got back Fais gave me different options for financing explaining the best route for me financially. The staff and management went out of their way to make the car buying experience for me phenomenal. Highly suggest you guys check this dealership out, their prices are the best I've seen in the area and the staff is wonderful and very professional. Don't just take my word for it actually go in and experience it for yourselves, its truly one of the best dealerships I've ever been to!!!

simon tavasoli

This is a great Dealership. Their great services especially the general manager’s cooperative and courteous attitude is a big plus ... They have definitely made me a loyal customer. Kam (general manager I think) is great and was able to find the Jeep with a body color that I wanted with a reasonable price. The sales person who helped me was great (forgot the name) ... he was polite and knowledgeable. The sales manager (Jaksa) was also helpful and courteous. they all deserve 5 stars!!! I definitely recommend this place for doing business and look forward to do business with them.

Matthew Ayotte

Bought a "new" ram from these guys, didn't get a second key and the truck came with a scratch. was told they'd send me a second key and repair the scratch. a few months went by and nothing was resolved, they stopped replying to my messages and claimed they had sent a key in the mail... no key was ever sent. Second oil change came along and the mechanic called me to look under the truck as there was an alarming amount of rust for a "new" truck. contacted Chrysler to get the problem resolved, they asked me to go to the closest dealer and have it looked at so I did. the mechanic at Toronto Chrysler Ram was shocked to see how much rust an told the person from Chrysler Canada it was clearly defective. they were to submit pictures for review.. the pictures never found there way..... so Chrysler Canada asked me to have it looked at again by the manager at Toronto Chrysler, he claimed it was "normal rust" and wouldn't sign off that there was an issue, I was then asked to return to Oakville Chrysler to have their service manager look at it and he agreed it was a lot of rust but claimed there's no way to measure what is normal rust, I then asked to look under the other trucks already up on lifts and while they were all older and had seen a cpl winters (which mine still had not) the rust was minimal and far less than my "new" truck. in the end I was told they were taking pictures and sending them to Chrysler Canada for them to look at... as I expected I have not heard anything from anyone on the matter. long story short they only care about the sale. I'm now trying to reach out to Pat Foran of CTV news as this is something people need to know, I've kept the images from the first visit to Toronto Chrysler and hope to give them over to CTV. up to this truck I have only ever owned Chrysler vehicles and have friends and family that drive Rams, however after this experience I'm certain we will all find a company that can honor the term "new". update, I have replied to the owner as per his request on here and took a screen shot, unfortunately the image didn't upload to my knowledge but I'll keep very detailed records of ALL communications with anyone involved....

Johanna Clifford

Worst customer service experience ever. After 2 weeks, still did not have an answer on the financing for my vehicle. Umar did not do any of the things I asked, such as going to the bank of my choice, and didn't even include my trade-in when applying for credit for the new vehicle. Didn't bother to reply to text messages, which was his preffered method of communicating. I had to constantly ask for updates which I didn't get. Umer called yelling at me because I spoke to the manager. I sent a full two page email to the General Manager explaining the situation and the poor service that I have received. It's five days later and have yet to receive a response from him either. I had every intention to buy a vehicle with them and now I have no choice but to walk away. I guess the employees follow their leadership examples.

Sarah Wasileski

Hands down, Oakville Chrysler has the absolute best selection in Ontario for SRTs. They say it, but it’s true! Why? Cause they sell the most in Ontario and therefore have the best prices as they can afford to. If you don’t believe me, do your own research on Autotrader. My review is not all roses, but it turned out great and there was a redemption here in service. We bought a 2016 jeep SRT previously with Oakville Chrysler. We weren’t impressed by the pushy salesmanship during this particular sale, but we wanted the vehicle so we dealt with it. However Jaksa, the financial advisor was awesome and we found understood true customer service. Fast forward to July 2018, we bring the 2016 back to Oakville to handle some warranty work with the dealer we bought it from - Oakville Chrysler. While we were waiting, we went to view their inventory of jeep SRTs. We immediately see this rare color - the redline pearl (which is like a bright red metallic) in the 2018 jeep SRT. Again, Oakville Chrysler has got the best selection - can’t be beat! Immediately we knew, we had to talk with someone about the redline pearl. We were assigned LEO, who at first we didn’t have any expectations for due to our previous pushy salespeople back in 2016. But Leo is truly different. He’s real, he gives the straight facts and finds an authentic way to get to know what we want and who we are. He’s an absolute find and honestly he did so much for us and was always available if we had a question. He wasn’t pushy and again, he has the ability to make you feel like his friend. It was an easy sale for him, as we wanted the redline pearl. During this sale, we came back requesting to trade in our Volvo sedan for another rare color - ivory pearl 2018 jeep SRT. We wanted a HIS and HERs SRT. Again, Leo tried his absolute best, but was never pushy. We neogiated hard with Leo and he still kept his calm, professionalism and stayed true to himself. We greatly respect and admire Leo for his experience, his hilarious personality and most importantly, how he takes his time to really understand and connect with his customers. I’m sure we were an easy sale as we knew what we wanted - but he still went above and beyond. Well done, Leo, thanks for creating our HIS and HER SRT dream - keep up that parsley tea drinking! Wanted to point out again - Jaksa. We utilized him again for these 2018 sales. Jaksa is warm, genuine, extremely knowledgeable and truly cares about his clients too. I find this quite rare, as normally you don’t receive the type of service Jaksa provides during financial servicing.

Brian Choi

Whenever I go there, I don't feel good. The receptionist doesn't listen to customer. We always argue about oil change period. I explained I usually drove highway and checked oil stick often. But she insisted " It doesn't matter. You have to change engine oil every 5000km. Otherwise you will not get warranty service". It's like threatening. I don't want to visit your shop any more.

Natalia Dasilva

I went and purchased a brand new 2021 Grand Cherokee from Angelo and Dara. Both were excellent to deal with and made the trade in process of my old vehicle super easy. They also went up to bat for me with the bank to make sure I got the best deal possible, I will be sending all my friends and family to deal with them. Big shout out for the best customer service I have ever had.

Damian Majster

I have Best experience ever with this dealership. I’m a MOPAR FUN So I’m buying Chrysler vehicles for a many years so I was dealing with many different dealers and I can honestly say that Oakvile Chrysler Dodge Jeep Ram is the best around.The stuff is very helpful and Professional all departments financial,sales,and service. Let’s be honest we cannot say that about many dealerships in these days.Special thanks for Leo he is a very nice and professional salesman he is always very friendly and helpful even after I bought and pick my beautiful Chrysler 300 I can always count on Leo if I have any questions or need anything.Most of the other dealers after You buy the car don’t care about customers but not this place. Also Special thanks for Umar he is a very experienced and professional Financial manager. It’s a pleasure to deal with these guys Leo and Umar. As an experienced customer and automotive fanatic especially the Chrysler products I’m highly recommended Oakville Chrysler Dodge Jeep Ram.

summed kassem

I recently bought a new 2021 Jeep Wrangler during the pandemic. Leo was amazing at helping me get the best price and finding me the exact Jeep I wanted. l did the financing with Finance Manager Mr. Dara Khan great man with influence Personality . He did an excellent job and was extremely happy with the entire process! I would highly recommend this dealership for youre next vehicle purchase

Jack Tryburski

I've bought two cars here. Cheap price but little after sales commitment. Both times after the sale and my car was brought out I was basically handed the keys and sent in my way. No vehicle walk through, no satisfaction survey, no vehicle follow up. Felt like "Thanks for your money and don't let the door hit you on your way out." ---Follow-up-- Sept. 6 2018--- I was contacted by the Internet manager at the dealership as they wanted to investigate my claims. I'm sure that sort of thing looks good to people reading reviews who may think the organization in question is actively looking to resolve complaints or concerns. Well lets see. I gave them a full accounting of my experiences for both purchases. They were going to check on my situation. A week goes by and I heard nothing so I contact the individual who contacted me on August 21st and asked what they did with the information they requested from me. My contact advised that he passed my concerns over to the General Manager. Here it is September 6th with no one in a position of authority interested enough in my claims to contact me. You decide where you want to spend your vehicle dollars. **Update** October 22, 2018 Still no one cared enough to call. Steered my son to by his Ram 2500 elsewhere.

Stephan Roy

Brutal customer service in sales & management, and not above grossly overcharging by service department. Lots of choice in the market, don't waste your time dealing with these jokers. These are the real life stories that drive the sleazy car industry reputation! Buyer beware...

Peter Bedenikovic

All the staff at Oakville Chrysler are amazing!!! Kathy and Umar were fantastic as usual, this is my 3rd vehicle from Oakville Chrysler. They are very attentive and had my vehicle ready to go within 48 hours.. Ash in service is great, she is always helpful when I bring my Jeep in for service..

Armin R.

I called them and booked an appointment with Dan to go over Gladiator options and specs and test drive one, went there on time and he was with another customer. Had to wait 30 minutes on a chair until Fais (another sales person) tried to help me, but he had to rush, running to another customer. During that short time with Fais, I was the one who was asking him to go over existing inventory, or to check factory order options, he didn't seem so excited about having me as a customer! Finally they said there is no Jeep Gladiator available for a test drive. They took a quick look at my wrangler, promised but never contacted me about its trade-in value.

Tiam Samari

My family and I chose to purchase a vehicle from Oakville Chrysler sight unseen and send a deposit online to secure it. There was a constant push to come pickup the vehicle while our funds still weren’t cleared for our down payment. When we went and picked up the we got it inspected by our mechanic and all 4 tires needed to be changed, and rotors and pads were not safety certified. Took the car back the same day, they only agreed to change two front tires and even then after 3 hours of wasting my time there they had told me that “they got the wrong tires”. I was also told by a staff meme rt “i don’t care what Maserati says” when I told them I would take the car there for a Post-Purchase inspection. Unacceptable service.

Amy McDonald

We just purchased a new grand Cherokee SRT, from our first visit and test drive to pick up day, Leo was fantastic, he even went out of his way to assist with a few hiccups on pick up day. All other staff members were helpful and friendly as well. Definatly recommend.

Ben

Great buying experience. Had the pleasure of dealing with Leo and Umar. They gave me a great deal on the new car and good value on the trade in. Will definitely recommend to others.

Carole Hallman

Came in for winter tire change out but they found my brakes were shot. 2 years they lasted. Is that normal? Service was good and got a ride home. They are thorough. They fix everything and do it well. It's a little on the expensive side but my cat is running like a dream. Whatever they did it's like a new car. I love Ash, she's my girl cause she gets it all no muss and no fuss. Highly recommend this dealership.