Reviews of Hyundai of Oakville (Car Concessionaire)

Karen hicks

Reception was very friendly. I was guided thru the process and told details of what was happening. When the diagnostic was done it was explained very clearly to me as to what was wrong with my car and a suggestion of next steps to take. If all service areas had polite,caring and knowledgeable people like Mathew then they would get good business from their clientele

Antonio Ong

We recently picked our brand new Santa Fe sport from Hyundai of Oakville. Our entire experience from start to finish was very positive and everyone we encountered during the process was informative and helpful. We never felt pressured into buying a car on the spot and even though we were only looking at the Santa Fe, they pulled out multiple cars for us to compare the different trim levels and test drive the cars. We had many questions about the different trim level packages and our salesperson was able to quickly answer all of our questions. Overall our experience with this purchase was great and would definitely recommend our family and friends.

Anne Hudson

This was my first time at Hyundai of Oakville after leaving another dealership due to extremely poor service over the span of 5 years. The staff at Oakville are super efficient and my service was completed in a very timely manner. Something I have had no experience with at the last dealership. My first experience at Oakville was excellent and I look forward to many more. Thank you so much for your professionalism.

Veronica La Corte

Super disappointed by the service I received yesterday. I had originally bought my Hyundai at this location and was looking to upgrade. I was set up with a manager and we spent almost half an hour together, she was about to get my car assessed for trade in value. When another customer came in, I’m assuming one she already knew, she came back to the room and asked if we could talk later as she had another appointment. She never mentioned this prior to this point. Also, when I asked to speak to someone else she said that everyone was busy without even checking. I hasn’t even had the opportunity to tell her I was looking for two cars. Because of this experience I will bring my business elsewhere.

Astrid Turner

I was quite disappointed this time with the charges for my repair. I have been charged for the diagnostic of an issue even though I had to pay for the full repair. My brakes also had to be done but the dealership dropped the diagnostic charges for the brakes. I will look for another dealership or go to an independent mechanic from now on. It would have been an easy fix to please me as a customer but that didn’t happen.

Anita Lee-Chung

Great experience during the pandemic. I have been interacting with Hyundai Oakville for a few months searching for the right EV. Hardik was knowledgeable and provided honest insight in the different vehicles and worked with me to find the right car according to my lifestyle. His emails were timely and detailed and never aggressive to just close the sale. Thanks to Mike and the entire team for keeping the experience pleasant and safe (cars were sanitized for testing and after purchase) during the pandemic. I trust this dealership especially if you are searching for a used car.

Jan Switzer

This was my first visit to Oakville Hyundai; it was to put my winter tires on. The appointment resulted in additional service which was clearly explained to me by the service manager. I was really appreciative of the attention to me by the service manager & the senior service advisor; great customer service. I chose to wait for my car and the service appointment was completed in a timely manner. I will definitely return to Oakville Hyundai for all of my service needs. Thanks Jan S

Sam Valji

Worst dealership! I bought my Sante Fe from them in 2014. I do not go to them for servicing since long time. No sense of customer service...Now I have received a letter for software recall/update but no one picks up the phone to book an appointment. I am stuck with them as I live in Oakville. Hyundai makes great products but their dealerships are not that great...

Ian Royer

I am a recent immigrant to Canada, this means getting my first car is not only a critical one , but one that has great meaning to my migration and making Canada my home. Marc Auciello truly made this experience amazing. Very knowledgeable about the cars and post purchase service, and he was very keen on finding me the right car for my budget and lifestyle, not just selling me a high ticket item. This is someone that I will fully recommend, this dealership will see me and my family again.

Stan Bodal

I had gone in for a recall repair and an Oil change. Susan was very professional and took care of my appointment. I received a call as soon as my vehicle was ready. By the way I paid less then Mr Lube for the oil change!! That was a bonus!! Cannot wait to see the completed renovations at the dealership!!

Jill Bayley

I purchased my 2018 Elantra last April, with 14000km on it. It was a time sensitive purchase so the dealership I bought from ended up being within walking distance of my home. Within moments of speaking with staff at this location I wished I had come to this dealership first; polite, down to earth, friendly, knowledgeable, outstanding. I had brought the car in for an electrical issue I hoped would be covered by warranty, but it turned out the root cause is a hack job install of an aftermarket remote starter that was in the car when I bought it. It took staff less than 2min to identify the problem. I imagine removing the starter and fixing the electrical will prove to be a minor nightmare, but after my experience with this team I wouldn’t want to take it anywhere else. Bringing a car in for service (or to fix the previous owner’s screw up) can be such a daunting experience, but the staff here are so friendly and down to earth that the whole experience was much easier. I will certainly see them again!

Stan Swain

I purchased my car here in 2019 and have had it serviced here ever since, even though there are closer dealerships to where I live. The service staff keep me well informed during service visits and take the time to answer any questions that I have. I feel that I get treated fairly and that I receive good value for my money.

Jorge Maldonado

1st time dealing with Hyundai of Oakville and it was great. Customer service was excellent they took care of our vehicle (2019 Hyundai Santa Fe) and us. During these difficult times due to covid-19 they have safety measures in place and made us feel at ease. I switched from another dealership in my area due to horrible customer service from the maintenance department, even had my charging cable for my phone disappear after having a service done. Having no other choice to switch dealerships after receiving a poor response from the previous one I had issues with. Currently I've only been to Hyundai of Oakville once but they left a great impression and looking forward to my next service with them

Janeen Da Silva

I purchased my new car from this dealership and at that time the service was good since they wanted me to buy. I traded my Mercedes and was told they do not resell it and that they have to sell it to a wholesaler and gave me a low price for my trade. We had 4 brand new winter tire and rims which they told us they did not need and would not give us anything for however when we asked for it back we were told no...it was part of the deal. We went back to the dealership a few days later and my Mercedes was on their lot for sale at almost twice the price they gave us.....we were shocked. They also sold us the platinum warranty that covers dents and dings we paid $2000.00 three days after having the car a baby wagon rolled into the car leaving a small ding when we took it to the dealership we were told it was not covered as it was a crease and it would cost $300. Now we have damage on the rims and again we were told it was not covered by this warranty.....What does the warranty really cover I wonder. I am now waiting 5 days for a call back from the Service Manager Simon after leaving at least 3 messages for him and told them we were leaving the country. Contacted the dealership Manager Greg about this and he did not return my call either. I am sorry now that I recommended people to this dealership if this is the way they will be treated. I am taking my business elsewhere as they do not seem to appreciate it. Warranty they sold me seems to be useless so far.

Shawna Salvo

Staff is always friendly. i love when i pick up my car and it has been washed. They don't always do this unfortunately if they are too busy, but the Starbucks gift card was a nice surprise. i was hoping they would also look into a loud noise coming from my engine but for the first time them said it would cost $79 for them just to look at it? this charge is new and i was not impressed. it seems that alot of businesses are making changes during covid that may hurt them in the long run.

Ali Ahmed Kazi

Excellent service. Very friendly and helpful staff. Work gets done very quickly. They keep updating you on the progress. Simple check in and check out procedure. I prefer waiting in the lounge while work is done on my car. The dealership doesn't offer Loaner vehicles and though their car wash is complimentary, they do not wipe the car dry. I think most dealerships in this segment do not dry the vehicle after washing it. I prefer to not get the car washed because my car is always detailed and clean when I take it for service. I do not drive my car till its clean and dry so I dry it off myself before leaving the dealership. Not taking points off from them because it's a general practice for dealerships to not dry their vehicle though I wish they did. A wet car being delivered just doesn't look good. Looks like an incomplete job. Overall a great dealership. And they remember their regulars by face so that's good too. Five stars for Hyundai Oakville.

James Gomm

Bought my 2017 Santa Fe in December and had a great experience. Marc was the sales person that helped me and not only did he make himself available for my schedule he was very knowledgeable and experienced with these vehicles. He actually provided me with his cell phone so I could reach him directly with any questions or concerns. Not to mention he sold me a fantastic SUV! My Santa Fe Sport is great on gas, good in the snow and great to drive! Thank you Oakville Hyundai but specifically Marc,

Juan P. Colmenares

I got the 5 star service (More like a 2 Star Service to me) the description on the invoice said “check coolant” and the reservoir was almost empty. Not good. I’m scared for the rest I couldn’t see like oil or brake fluid. Good cars, terrible service

Dwight Taylor

I had purchased a Genesis and when my daughter was looking to buy we went to Oakville Hyundai. We were fortunate to be able to work with Marc Auiello. An absolute pleasure to to work with Marc as he was informative with the different vehicles that may best suit my daughters needs and sincere with all of his advice. After the sale Marc continues to ensure that the customer is happy. My wife and I are about to start to look for another vehicle and I have contacted Marc and asked for some information. I have recommended Marc to several friends and and will continue to suggest his name. Thanks again Marc, Dwight Taylor

Duane Pelkey

I had to get my vehicle safety and some minor work done on my car and was referred to Oakville Hyundai. After calling into the dealership Sally who answered my call was more than helpful with my inquiry and was able to get my vehicle booked in, in no time flat. Sally was so helpful that the next time I have to get any work done I will be calling her.

Nancy W

Yassir at Hyundai of Oakville was wonderful to deal with from the beginning! He was very quick to get back to me when I first contacted him. He quoted me their best price right away. It beat everyone else's quote by ALOT! Yassir was so easy to deal with throughout the whole process. He was not pushy and treated me with the utmost respect. He did everything possible to ensure I was very happy with my new purchase. I would highly recommend dealing with him if you are looking for a vehicle. I don't think you will find a better price on a vehicle than what Hyundai of Oakville will offer and you Yassir is the best to deal with!

Ali Al-Abedi

WORST Hyundai Service ever, One and half month ago I went for them to fix my Tucson car "Engine light ON" that I originally bought it from same branch last year and guess what I'm still waiting for an update. One more thing, The service guy that I dealt with has an attitude also he was ignoring my questions and never looked at me when I was talking to him he was a real JERK I believe his name is Justin or Jason not sure. SO PROFESSIONAL AND GREAT SERVICE.

marc auciello

Great experience overall. From time I purchased the vehicle to all the help from service department, I would recommend to all friends and family. Even during covid and their new construction to the building the staff was cheerful, helpful, and kind. Thank you @hyundaioakville

Moira Klein Swormink

Working with Yasser was absolutely nothing short of awesome. He is so efficient, flexible, helpful, compassionate and detailed. So grateful!

Peter Hundeck

Just acquired our 8th new vehicle from this dealer ship a red 2021 Kona Luxury. I found our sales rep., Shahana, extremely helpful in arranging test drives and providing information I needed to make a decision. The manager Abdul was also great in finding the colour and model of the car my wife and I were looking for. Overall, a very good experience and I would recommend this dealership to anyone looking to acquire a Hyundai vehicle..

Val Kim

Had my car for oil change and winter tire installation. Overall, terrible experience: - As I walked in and sat with a CS agent, the first think I am told that I didn't book the appointment right. Something about my car VIN number being wrong. Given that I used the online booking and the system automatically looked up my car based on my phone number (I'd serviced my car here before), I am not sure what I did wrong. A matter of fact, I never entered my VIN into the system. And starting a conversation with a client with telling him what he did supposedly wrong felt really strange to say the least. Even if I did do something wrong. But I decided to let it go and went to the waiting area. Yet there was more to come. The agent came back later and said my front brakes are basically done and needed to be replaced (both pads and rotors). I do my brakes myself so I declined. The agent mentioned that this is a safety concern etc. I declined again. So I was made to signed the waiver and got my car back. So last weekend I went ahead and replaced the brakes. And sure enough, the pads and rotors were not worn out - I have pictures actually. Clearly, this was just an attempt to do an unnecessary and expensive service. I don't think I will even come back. Updated with pictures to address the owner reply: As you can see the report given to me stated the pads as 1 and 1.5mm left. And the picture of the actual pads with even slots presented. So it has nothing to do with the industry and factory recommendations. It is about misrepresenting the facts.

Aaron McAllister

Service is definitely better than what I've come to expect from a dealership. They're efficient and courteous. Caitlin was able to quickly resolve a lost booking issue resulting from the dealership switching appointment software.

Gokula Krishnan T

Being new to Canada it tough to get a car. I was shopping for Vehicles and bumped into Hyundai of Oakville. I was lucky to find Hardik Bhavsar there. Hardik understands my needs and provided the suggestions of buying my first car in Canada. He detailed the process and helped to get my first car. Thank you so much and I recommend Hyundai of Oakville & Hardik for anyone looking for vehicle.

Patrick Cassidy

I came in to have my coolant changed and that was done in a timely manner. No where on the receipt though does it say long life HOAT coolant was used so I'm not sure if this green coolant is to be changed every 2 or 5 yrs. Also while I was driving home I had to pull over because the splash sheild was not reattached and was dragging all over the highway.

bala bhaskar

Initially I was under impression that they are performing all the tasks that were show on the service sheet. But, when I actually started checking the job list done on my car, some of them are missing. This reflect their service quality and standard. If your are getting your vehicle serviced at this place, please always check and verify the job done according to the service sheet.

Abidoun Omorogbe

I love the ambiance of the office, everyone works like one family. The sales rep that attended to me was superb and his name is Mr Hardik. Above all I love my car. Thanks guys

SREEHARI M

I am so happy to buy my first car from Hyundai of Oakville. Excellent customer service and responsiveness. Yassir was my advisor and he made my car buying experience smooth and enjoyable. His willingness and patience to explain each and everything about the car and delivery is really commendable and appreciable. I truly recommend Yassir. I am fully satisfied with the buy and I hope I will have the same experience with service as well.

Laura Crawford

Jay and the Team are the best. I have never taken my car anywhere else, and in the odd times I have gotten an external quote, Hyundai’s price ends up being comparable or better. As a woman who knows nothing about the inner workings of cars, …

Laura Moffat

Working with Torie Wheeler at Hyundai of Oakville made the process of buying a new vehicle stress free. Although I was intimidated as this was my first time buying a new car, Torie was pleasant to work with and made the process easier than …

Nan Jiang

My wife and I had a great experience with Hyundai of Oakville. Our Sales Advisor was Jimmy, a super patient and knowledgeable guy. He kept helping us figure out the best model&options, check the availability, keep us posted with the invoice, and eventually set up the delivery. No pressure at all in the whole process. Also quite easy to deal with the Finance Manager as well as the delivery assistant, definitely a great team who gave us a lot of useful information along the purchase. Well done, looking forward to having the same experience for the post-purchase service.

Stacy

I would NEVER buy a car from here ever again. The Customer Service is disgusting to say the least. They have no value for your time. Short back story for you- Bought a brand new Sante Fe 2017 late October, was told the remote starter is on back order. NO ONE ever called us to let us know the remote starter was available. When I called two weeks after (4 weeks since buying the vehicle) I was told my service appointment was booked 15 days from the call. ON THE DAY of my service appointment, they called and CANCELLED, because THEY overbooked and couldn't fit me in. It was a HUGE inconvenience to my family and I, and they couldn't offer me ANYTHING!. The staff is very UNORGANIZED! They really just want your money, and to get you outta there. If you make the mistake of buying a car from these guys you will DEFINITELY realize soon after. Worst car dealership ever! Very disgusted and disappointed.

Bonnie Pashley

My experience with Hyundai of Oakville has always been a positive one. They are professional, thorough, helpful and every appointment I have had has been on time without a long unnecessary wait.

Farah Jabri

The sale reps and service reps are friendly, I get my oil changes at this location if in dire need; however, I haven't had a "superb" experience at this dealership, unfortunately. We own a 2014 Santa Fe. Around the 2015 mark, still under warranty, we heard a "clunking" noise while making sharp turns (i.e. U-turn, 3-point turn). Did not have success at Streetsville Hyundai as they couldn't figure out where the noise was coming from (they replaced some parts in which they thought it could be coming from), nor did Oakville Hyundai. The "clunking" still comes and goes; however, not as evident. Someone wrote a review at dealerater.ca re the Service mg (J.L.) at Oakville Hyundai that the service mg "did not demonstrate sensitivity, nor did he know how to deal with an upset client. He yelled at me, told me to be quiet and sit down. He treated me like a child. He was aggressive, mean spirited...This dealership will leave you feeling disrespected and powerless, especially as a woman. Ive read other reviews of J.L. and it is interesting to note how many women have had terrible experiences with him." When service mg J.L. was assisting trying to diagnose where the "clunking" noise was coming from, this lady who wrote that review at dealerater.ca was bang on; I had to get my husband to intervene after my unfortunate experience with him (i.e. demeaning, lack sensitivity, aggressive, etc). I have not had communication with the service mg since. He's still employed at Oakville Hyundai. Last note: I recently (Feb 10) had my car in for service for 2 recalls and oil change. Because of covid and dealership has to follow protocols, clients cannot stand/sit and wait indoors. They had patio seating outside. I will remind you that on Feb 10 was -14*C with windchill. Just a tip to increase customer service satisfaction: during winter conditions, perhaps having patio/outdoor heaters and advise clients (in advance, especially if they are coming in for service) to dress appropriately as they will have to wait outside. NB: I was NOT advised by the receptionist who booked the service for me via telephone that I'd have to wait outside. I did read in one of the responses from Oakville Hyundai stating, "We have made every effort to communicate to our customers via email and text as well as upon entering the building that there is no waiting within the building." In my case, it did not happen.

Kosta Nakollaris

I like Hyundai of Oakville. Great car service. Feel bad for coffee shortage due to Covid-19

Arvin Valenciano

It was a pleasure having Yassir guide us through the purchase of our new Sante Fe. He is very professional and puts the customer's needs before anything else. We are very happy with his service which was excellent! Highly recommended and worth a visit if you are interested in a Hyundai vehicle!!

Mohammad Alzaeem

One of the best Hyundai dealer in the GTA area. I came all the way from Waterloo because of the great price that Yassir gave me. Ask for Yassir, you won’t get any dealers games when you deal with him. Thank you Yassir, and thank you Oakville Hyundai. Looking forward to do more business with you :)

Klara Pronerova

Fast, reliable and courteous. I've been to other Hyundai service centers for convenience and I'll not be making that compromise again.

Rita Poirier

My experience has been excellent. Every step of the way my Sales Consultant, Hardik Bhavsar, assisted me in making a decision to purchase a new vehicle. His patience as well as his broad knowledge gave me confidence knowing I was purchasing the very best car for our family. I recommend Hyundai of Oakville when thinking of upgrading your next vehicle. The entire Staff was pleasant and professional to deal with.

Jeff C

This was my first service visit here, overall, good. I was quite surprised to hear my vehicle had been washed, but when I got to the vehicle, I realized how badly it had been washed, none of the wheels had been washed at all and were covered in dust. Customers are won and lost in the details. I’ll chalk this up to a one off and reserve judgement until next time...

Veronica Dekker

Susan at Customer Service was, as always, extremely friendly and professional. I thought my car would be in longer than it was and no one tried to up sell me. Everything I wanted done was done well and efficiently. Thank you!

Vikram Jayaraman

I just picked up my car from Hyundai of Oakville. Mr. Yassir Kassabbachi - the gentleman who looked after my family is by far the best sales professional I have encountered. Simply put, he was professional, polite, courteous to my family and most importantly attentive to details around our requirements from the automobile we had in mind. He kept to his word, delivered our car on the said date, time and in condition that exceeded our expectations. I would recommend Yassir and Hyundai of Oakville to my friends and family. Thank you Yassir.

Amy Brousseau

Marc auciello was honestly a great sales manager . He made my purchase so easy and stress free, I would recommend him to anyone I know. I took my car in for service today and was welcomed promptly and helped by Giulio in service who was also fantastic.

Bharat K Punjabi

I had some doubts about the functioning of my Hyundai's hybrid system and took it to the service centre in Oakville after getting an appointment on the phone and a quick internet chat. The staff were quite transparent about how they would approach the problem and provided courteous service throughout. I was also given a complete report on what could have been the problem with the hybrid system. Once you get an appointment, things are sorted out quite smoothly here. I would highly recommend this particular location of Hyundai, you get your money's worth!

Ahmed Sedky

I bought my Santa fe from Hyundai of Oakville. Yasser was the one helped us, he did an amazing job, he is very knowledgeable and helped us select the best car for our needs and showed us all the available options. He also helped us with getting needed documents ready. I totally recommend Yasser when you visit the showroom. I visited a couple of Hyundai dealerships before buying and Yasser was a key point in selecting Hyundai of Oakville.

John Schmuck

Yassir was very friendly and helped us get setup for a test drive and purchase of a used Hyundai Ioniq EV. Walked us through the whole process very smoothly. Entire staff was friendly and helped get financing at a decent rate. Loving the car!

Jacqueline Martineau

Service advisor did not listen to my parents whatsoever and shrugged them off. They paid 158 extra dollars because the heated seat was broken which we already told them prior to vehicle getting serviced. In addition the driver seat was having an issue moving all the back and the service advisor Andy didn’t believe my dad. We even showed him ourselves that it didn’t go all the way back. Andy lacked in the service department.

Kevin Patel

I was in for my oil change the other day and one of the employee (Shrimay) was helping me out. He did an excellent job. He was friendly and very professional with the work he done with my car. I will definitely go back.

Sara Feehan

For years I’ve shared a used family car and when it suddenly died, I was in need of a quick solution. Eveyone at the Oakville location was extremely supportive and understanding of my situation and Monica especially went out of her way to ensure I find exactly what I needed, and Tonya was extremely knowledgeable. I have officially just upgraded and bought/fiananced my first car! The 2017 Sante Fe Premium Sport. I’ve always been happy with the service at Hyundai but after this expierience I’m very happy I decided to stick with Hyundai.

rashed noori

The dealership and sales people are awesome. Very elegant very respectful however the service sucks. The receptionist does not know how to communicate with customers and they way her tone and attitude is just makes you never come back here again for service. Had an appointment for oil change which realistically maximum can take up 45 minutes. However been here waiting for 2 hours and now this lady comes and gives me attitude saying “you have to wait another 50 minutes we doing updates and if you come at your appointment time doesn’t mean we going to take your car in” like what??? What’s the point of appointment then to begin with. Long story short, great place to purchase a car, worst place to service one.

Alan Clark [Staff]

Recommend oil changes every 6000km? That's insane. Owners manual clearly states 12,000km. New vehicles are now running 10 to 12,000 MILES between oil changes. Don't expect this dealership to back their vehicles or their work.

Allen Oding

My wife and I bought our first ever new family car here and the least I can say about that experience.. was not the smoothest and great as what we both imagined it to be. We are not the vip kind and we just wanted to get our purchase right. Our simple order of bigger tires was made complicated. It took a month to get our car because of it. A lot of back and forth can be a little frustrating but they make it up with gift cards if you are unhappy. I still recommend this dealership, however make make sure you double or triple check everything with them.. Everything!! ???? I am hoping their repair and maintenance is better..because i am at their mercy for making my car last longer through maintenance and check ups ????Crossing fingers????????????

Ashish Soni

Very helpful sales team and overall a very good experience at the dealership

Joey L.

Best Hyundai experience I’ve had so far! They were professional, effective and honest and super accommodating. I will definitely be back to service my car in the future!

katie bennink

They’re always so nice. Place was clean even with the renovation. Left my car and took a walk with my baby while waiting. They came out looking for me so I wouldn’t have to lug my baby back in the building. Love the Oakville dealership!

Andrew Muncaster

Service staff was great as always. My tires were changed quickly. Had a great Covid set up and never felt unsafe. Highly recommend

Matthew Andaloro

Truly modern buying experience, made the purchase from the comfort of our home. Hardik is professional, responsive, and always looking out for our needs. Thank you Hardik!

Cherrie Azurin

My husband and I had a great experience working with an awesome sales coordinator named Yassir. He was very accommodating, knowledgeable and offered a great deal for us. He is an exemplary of best customer service. I will surely recommend him to my family and friends.

Sasha Sheppard

I was upset about my remote starter on back order. Something the dealership themselves have no control over. But Abdul was fantastic & ultimately I left happy. I recommend this Hyundai they are very personable and will make sure you leave happy! Thanks Hyundai!

gauravdeep singh atwal

Had a great experience in buying my 2019 Hyundai Tuscon from Oakville Hyundai. Hardik Bhavsar was a great help and made the deal go very smoothly. He was able to sell us the correct vehicle giving us everything we wanted and was very supportive and understanding. The trade in I made for this vehicle went smoothly. All in all a great place, and needless to say my next vehicle will be from them. Great job to the team. Highly recommended.

Ohmz i

Great folks here. Though we decided to buy car from another dealership (due to variant of the car). Sales rep at this dealership were great and super professional. Happy to work with customers, listen to our needs and understand properly what to offer us rather than something completely out of budget or unnecessary upgrades. Great hospitality and professionalism. Looking forward to checking them once again in future.

Xiran Shao

My experience with Hyundai of Oakville was very positive. Hardik was always around to answer any questions I would have while I was looking for the car that was right for me. Thanks!

Jimmy Lam

Great customer service, very professional... was promptly served by Service advisor named Susan... Got my vehicle back faster than I expected!! (Granted it was during the day...1:30 appt.????????) (Hope the construction work will be finished soon, pretty noisy in the waiting area.) Went through work order and was back on the road. Would reccomend Hyundai of Oakville to my friends.

Bill Parker

The service at Hyundai of Oakville was thorough and completed earlier than expected. Overall it was a very pleasant experience.

M Tahir

Sorry to gave you guys 2 stars only I was very disappointed at my last visit for general maintenance receptionist was to busy to do there work so she don’t wants to the issues I have with my 201 palisade she didn’t explain the issue to the technicians was working on my suv so I didn’t get satisfied answer from technicians on my paperwork it’s seems like they forgot that they are sitting on Custemer service desk specially the customer with the Hyundai one of the most expensive cars.

Keethan Pathmanathan

I bought a Car from YASSIR yesterday, I never seen easy dealer like this never. 10 minutes all done, no scam charges, very good deal he gave me his name is YASSIR. The best guy I ever dealt with Go look for him I am 100 percent sure you won’t be disappointed. Thank you Yassir. 2500 S Service Rd W, Oakville, ON L6L 5M9

Melanie Sycamore

I had a very good experience with Yassir. He was very helpful and prompt from the outset, and gave me clear information on all my options. When we walked in he immediately acknowledged and helped us. Even after signing the paperwork and …

Nat Guimond

We had a great experience purchasing our suv from this dealership, especially with Marc and Tanya. Marc was easy to talk to and once we outlined our needs he zoned in on what we asked for and took great care of us. We then were promptly passed on to Tanya in finance to get the deal done. I would definitely recommend Marc if you want to get a great deal with no BS sales experience!

Shervin Shahidi

I bought my Sonata from HoO and have been going there for all of my needs (tire change, oil change, repairs) over the last 4 years. Always friendly and very organized. The website is also very user friendly for booking appointments.

Simon Leung

The service department at Hyundai has my full trust and confidence. I have been a service customer of Hyundai for many years, but have seen the best service in the last 2-3. Jay the service manager is knowledgeable, intelligent and easy going. Jay has a high level of expectation from his team. I can have open dialogue with them about issues with the car and they get resolved. On numerous occasions they have gone above and beyond when seeking to diagnose an issue. I openly recommended the service department and encourage you to have a chat if you have any questions or concerns about the services.

TC Ruller

Just took my twelve year old Accent in for multipoint inspection and oil change before winter. Hyundai of Oakville keep my little car running like a top. Their online app makes scheduling a service appointment a breeze. They have a safe touch-free environment which instilled me with confidence when I dropped of my car. I have been dealing with Hyundai of Oakville since I bought my car there in 2008. They are my first choice for maintenance and service! Five stars!

Daniel Brown

I just bought a 2021 hyundai Venue from Hardik Bhavsar, one of their sales associates, and my experience was amazing. They were beyond polite and open with me. I felt comfortable and confident in my purchase because of Hardik. And with their amazing warranty how could you not choose them. 10/10 would recommend to friends and family.

Amr Elguindy

I was not happy to the fact I have to stand in -5 C For my car one hour and half , in the street they claim they mentioned in the email no wishing but that should have been shared during the initial call to make the booking not an email which usually will look at the date to make sure it is the same and delete it . I understand we are in Covid but communication must be better I manage a retirement home which is more vulnerable than your establishment but I send proper messages in the proper way so families and contractors are not upset . I have been a customer for 10 years and this is the third car from your place but I have seen a huge decline in customer service for the past two years . Although I have Hyundai streetsville behind my house I used to come to your place but really I will start to think of shifting to them at least they are closer . Amr

AlKarim Chatur

Normally this place has great servicing, however I think they have shifted to profits over customer satisfaction. Given the COVID crisis you would think they would ramp up their service levels to ensure comfort, security and satisfaction. Contrary to this they have crowded waiting rooms as a result of running 3 hours behind to scheduled booking times. They are running behind because they have reduced staff, yet they insist on getting servicing that is not necessary but recommended while they are already late in servicing appointments. I am had to change my tires and was led to believe I had two other services that I should consider given that I had not reached the milestones for regular servicing. While waiting for 2.5 hrs I did some research on the company website and nothing that was recommended was necessary at this time and could easily be done with the next service Everyone waiting was there for at least 2 hours and then the service affiliate would come and recommend more stuff to be done The waiting room is like a prison. A chair tied to a desk at an angle so you can't even sit comfortably to get Any work done while you fear of catching the virus. There are no sanitizers or garbage bins in the room and for 3 hours there was no sanitizing done. The sanitizers at the service desks were empty I can appreciate that we live in unprecedented times. But organizations that are open need to ensure the safety of their clients and not sacrifice their service at the same time. I know the level of service this company can offer and it is truly disappointing of how much it has regressed. My suggestion , just like you call the client and when you need to up sell the repairs, call them and let them know there is a 3 hour wait. Let them make the decision before they are there. Do not up sell and rebook does that those that have schedules their appointments do not have to wait and waste their time.

Shubho Ghosal

My experience with Hyundai of Oakville was beyond my wildest expectations. This is especially coming after a terrible experience with another local dealer. That made it all the more satisfying. I had already made up my mind to get another …

Michael Luu

We had to drive from Whitby to purchase our Kona EV. Great staff. No pressure sales tactics. Would recommend to friends and family.

Melissa Mobilio

My MIL desperately needed a vehicle and couldn't be happier with her Elantra. Marc Auciello was an excellent sales associate who helped us get the best vehicle to suit her. He was attentive to our needs and never tried to push us into something that we weren't looking for to get a higher sale. We have experienced this with other sales associates and it was very refreshing to deal with someone who actually cared about the customer. Hyundai and Marc also worked with us to get the best price and financing options. Both myself and my husband have referred others to Marc at Hyundai of Oakville and no one has been disappointed.

Eugene Lee

My whole family has purchased Hyundai's for as long as I can remember. The previous dealership we dealt with was horrible. They never considered our loyalty to Hyundai and we never got any benefits from dealing with the same dealership. So when it was time for me to buy another Hyundai, I went into Hyundai of Oakville and spoke to John Lee. He was awesome! He took into consideration all my frustrations and the loyalty my family has for Hyundai and provided me with a package I was excited about! My last car was a Hyundai Genesis Coupe. I recently got married and I'm looking to start a family soon. John was patient and answered all of my questions regarding my new Tucson. There's no doubt if I were to buy another Hyundai or recommend a friend to go see a Sales person, it'd be John at Hyundai of Oakville. Thanks John for going through all the features and helping me with choosing the right car for my future family.

Haley

Oakville Hyundai has made my car service experience a positive one. They always recommend the correct service and explain the service very well. I’m very happy with their service.

ashley wallis

Sells me a car in 2015 Elantra Sport. At 40km I had to replace rotors and brakes. At 45km I had to replace the entire engine. They never called to see how I was doing if the car was ok and they lied about paying put a referral. Horrible customer service, horrible business. Stay away from them, go to dixie Hyundai. They at least have souls

Glenn Mills

Great service. Got the car in at the appointed time, completed all requests satisfactorily, and returned to me a car that was cleaner than it’s been since the last time they serviced it. There’s a reason I’ve been coming here for 11 years, with all 3 Hyundai’s. They keep proving themselves the best.

Ghassan Fayyad

Thank you Jomana for your good information and assistants... They have very wonderful showroom. Very well organized...

Ashley Neufeld

Hardik and the team at Hyundai went above and beyond to help my Mom and friend with their new car purchases. A professional, personalized service and proactive team. Highly recommend doing business with them. Thank you again Hardik!!

Khussh Thakkar

It was a very amazing experience purchasing from them all the thanks goes to Yasir the sales manager . Wonderful person gave a good deal on car I purchased. He is very helpful. If you want to buy a Hyundai go to Hyundai oakville and meet Yasir.

Agnes Grigg - North Field Office (0004)

Not impressed! I booked two appointments and I was told there would be a 2 hour wait each time. I’m not understanding how a simple oil Change takes that long

Andrea Pugliese

Great service always! Sue at the parts desk always goes above and beyond for her customers. My family and I have been with the Hyundai of Oakville dealership when they were on Speers Rd and have never been disappointed with any service we have had. I highly recommend Hyundai and will continue to purchase/service my vehicles with the Oakville Dealership.

Mark Voros

From the first consultation until delivery, I had a fantastic experience here. Yassir is extremely kind and helpful, and answered all my questions and then some. He was always available and made the entire process smooth. I would definitely recommend this location and Yassir in particular!

Sean Dinner

Just bought a new Kona through Nick Hatton and couldn't be happier. The process was smooth, stress-free, and at our own pace. Tanya in financing was also a pleasure to deal with and went above and beyond for us. Thanks again! Service is always a pleasure to deal with. Very friendly and welcoming. The guys at the back are quick and efficient as well. Never to had to wait longer than expected when visiting.

Benjamin Abraham

Beware this place, they are scammer, they will put extra fees without your consent. Follow up to your reply: After realizing your deceptive behaviours (hidden charges, trying to trick customers, making up excuses for extra fees). Working with zero dignity, zero responsibility, zero integrity while being disrespectful. Your incompetent service staff. Of course I will never visit your location. Your service department staff need training on how to talk and behave in society.

Matthew Tatalovic

Terrible service, took my vehicle in and after a regular service the hood light sensor stayed on immediately after the service. The dealership wanted to charge for an “air bag diagnostic” and wasn’t touch by the original service which is impossible since they opened the hood latch. *Added photo as well but it was a video of the hood light blinking on and off. Got fixed in 2 min at another garage who bothered to actually look at the issue.

Koorosh Farrokhzad

Have been servicing our 2013 Santa Fe for the past 2 years, overall very happy with the service, staff is helpful. Giving 4 stars as I need to always follow up from calendar and call them to set up and appointment, wish they could call me to remind and tell me that I am due for the scheduled maintenance. also, verytime I call they ask me what maintenance services needs to be.done, since they have my record they should know better what the next "regular service" appointment should cover, and not necessarily ask me.

Mitchell Sparrow

If you have any special requests they can make it happen! They have taken great care of my pride and joy (veloster N). Most of the staff there are very friendly and will do their best to help you and keep you informed with what is going on with your vehicle. Would highly recommend!

Tyler Mills

Edit: I should add after hyundai oakville's follw-up that the hyundai company didn't inform their dealerships/ partners about the recall. So that is why when I did go in, the service agent was surprised to find this change by the HQ. I wasnt going to review but Hyundai asked me too so here it goes.... They called me for a recall a while ago so I said a bunch of different times I was available. They said "sorry we can only perfom this recall on Thursday and our shuttle service isn't working either" so I said seriously? And they said yes....it's just for high beams being stuck on so who knows why they said that. Then they called me again about the recall so this time they said nothing about Thursday. So I assume that was miscommunication. So I go to get the recall done but sorry, the recall contract has expired/ ended and therefore the recall isn't happening even though the part is there. If I ever get in a wierd accident wherein hurt another car because the high beam is sticking then Hyundai Oakville here is your notice to figure out why you guys can't coordinate or communicate.

Chanele Love

Yassir at the Oakville location was amazing. Very helpful and thorough when explaining car features and settings. He made our purchase easy and fun! Will definitely recommend him to our friends and family. Very happy with my new car! Thank you! :)

Rosana FernandezRotundo

After visiting a couple of dealers, I decided over a Hyundai, partly for the car, but mostly for the service. Monica, the representative I worked with, was supportive along the way and made the entire process efficient, easy and enjoyable. Thank you. Now, I’m off to enjoy my Kona.

David Ireland

Planning on buying a new car very soon. Christine was extremely helpful, and thorough. When I'm ready to buy I will definitely deal with her. I found the dealership to be clean and the staff to be friendly. Looking forward to later this summer when I get my new Hyundai

Lisa Escalona

From the moment we stepped into the dealership, we were taken care of by our salesman Hardik. He was a very friendly and professional salesman who was very helpful with the purchase of our new 2022 Hyundai Venue ! Our car came in quicker …

Ian Turner

Loved the low pressure approach of this dealership, way more relaxed than our experience at Mississauga Hyundai. Gave us fair value for our trade-in too. Hardik was a great salesperson as well.

Inna Zak

Got a tire swap. They said the hub caps won't fit. My dad was able to install one to show them that they fit. Had to fight to get the other three installed. Very poor customer service

Anika Bhuiyan

Torie was really easy to talk to and very pleasant to deal with. I really enjoyed purchasing my new vehicle from her. And I will possibly be back again to purchase another one for my family. …

Khaled Sayyed

They are really helpful and there to help more than just to sell. They provided the best choice for my needs within my budget. I strongly recommend them.

Akif Shaikh

I was misinformed of a prepaid service package by a service advisor here at Oakville Hyundai where the previous (original) owner of my vehicle had purchased, and was given incorrect information that it would transfer over to me as it was linked to VIN and not the owner. I went all the way from Brampton to Oakville for this service only to be told that the service package is not transferrable and that I would have to pay for it. This was one of the reasons I had purchased the car, but only to be mislead by another Hyundai dealer.

adithya payyadi

Was here to get a recall done, and Service personal were nice to deal with. Ben was very professional and gave me an exact finish time. Car was cleaned too as promised. In and out in 2 hours. …

Michelle Speck

We had a great experience from start to finish. The customer service was great. Each time we went in with a scheduled appointment they were prepared for us. We got the exact car we wanted and were informed about when it would arrive. Made the car shopping/purchasing experience enjoyable!

Gayle Henderson

Efficient and friendly service...This may sound silly to say but when it comes to car repair or service issues my measure is that I don't feel "ripped off" or "taken advantage of"....I did not have any of those negative feelings and will continue to use Hyundai of Oakville even though my warranty period is up.

Sahil Halani

The worst customer service & attitude from Staff. I booked Hyundai Elantra from Hyundaiforhire Website. and Suddenly, got call from a Person named "Tory" that the website is wrong and can't get rental. Then Talk to Manager "Mike". He was like we can't do anything and try to rob me by offering upgrade for extra cost for their mistakes. The worst behavior i have ever seen from any company in Canada. The worst staff, completely unbelievable behavior & didn't even apology for their mistake. They behaved like a radio, keep repeating one sentence "The website was not updated, didn't know it is going live". They behave like they are giving service for free and put all cost of error on customers. I would suggest not to any business with this guys. Mike & Tory are the worst sales staff, Hyundai could have.

Bhavdeep Mokani

Nice dealership excellent customer service and gives best offer to people I totally loved their service and specially from MR Yasir he was the one who helped me a lot in buying the car what a amazing person he is.

Sean Ormerod

Purchase my vehicle new in 2019. The vehicle been serviced multiple times the dealership. Nothing but positive experiences until my last visit. I've dropped the rating one star as a result. Depending on how the next visit goes they may lose an additional star. As it stands now I would not recommend this dealer to a friend. My last involvement with the dealership was over warranty issues and as you can tell I am not the least bit satisfied.

Matthew Walker

As with every visit, the Hyundai of Oakville Service Team performed with top honours. Susan (Senior Service Advisor) was quite friendly and efficient during check-in and check-out; Jamie (Technician) was both efficient and accurate in performing his work with my vehicle. I left with a well-tuned vehicle, and the peace of mind that always accompanies my maintenance visits at Hyundai of Oakville.

Theresa O'Connor

Great service from wonderful staff. Nice new facility. Covid precautions in place.

Hazel Peel

During this time of pandemic/quarantine I was still able to get necessary work done on my vehicle. I booked an appointment online - very easy. Quick and easy contactless drop off. Friendly and helpful staff greeted me. Work was done extremely fast. Documents sent to me by text and payment available online. Overall a great experience! Thank you to the service team for providing this service and working during this very stressful time.

Nick T

After a $1800 bill for a service, oil change, Terra clean fuel/emission service, brakes etc, 15 kilometers after getting my car back I had to call CAA due to a loose fuel feed line clip/retainer. The fitting on the fuel rail not being seated. Basically the fuel line was not attached. My car bled out gas. Got it fixed at a different dealership due to lack of trust. $25 to get a taxi home and $81 to fix it. Called the service desk and was advised they would let the mechanic know, no call back received as yet. Getting a new car in July, it won't be a Hyundai. Nobody should expect to get their car towed within a 15 kilometers distance after having the car serviced. It's now 6 days since I called The dealership, still no call back.

Makeup by Farhana

Great service! Susan is really helpful! I always book with her.

Alana Cernjul

It's been almost 2 months since I drove off in my 2017 Santa Fe Sport and I couldn't be happier! Christine and the team were amazing at helping me to purchase my new vehicle after a terrible accident that saw my previous suv written off by insurance. Working with sales manager Christine was a great experience; she was very helpful, friendly and accommodating, even providing me with a loaner car until everything was finalized with my insurance settlement and financing. Tanya's assistance in the financing piece made the entire process stress free during a time when I was very stressed. I am so thankful to Oakville Hyundai not only for my awesome SUV but for their exceptional service. Highly recommended!

Humberto F. Rodriguez I.

After visiting several autodealers of different brands I got really tired of being pushed by the sales agents to buy cars that I didn't want; but then I met Mr Yassir Kassabbachi at Hyundai of Oakville, a serious gentelman "who took the time to hear my needs " insted of trying to push me around other cars out of my interest, allways helpful and full of advise. Thank you Yassir.

Alex

Every time I've come into the service center, I've had an amazing experience. Jamie L. take care of both of my vehicles and has both impeccable work ethic and impressive technical knowledge. Justin at the Service Counter is always friendly and accommodating. I would recommend this dealerships Service Department to anyone.

Warren Low Kum

Just had my 40k service done. Always feel comfortable knowing that my car is in good hands. Thanks Susan I've bought two cars in the space of one year plus one for daughter. You feel welcomed from sales to service. Impeccable customer service

Mario De Castro

This dealership is clean, and everyone greets u and i felt very welcome. My salesman Marc made it very easy to get the best bang for my buck compared to other dealers they just wanted a sale, not Marc u tell him yr needs and what u can afford and he makes it happen. I would definitely recommend him to my family and also i will be doing business in the near future. Thank you so much

Fahim Shaikh

Perfect location , Very friendly, Professional ,knowledgeable and courteous staff. Hyundai Oakville left a very friendly and professional impression on my family as a face of Hyundai. A good place to begin long association when buying a Vehicle. FARHANA FARID(Sales) and team thank you for walking me through this purchase.

Z A

One of the better showrooms in town and the one offering the best deals. Christine is a saviour and will ensure that you get the best deal for the vehicle that you are interested in owning. I recommend that you visit this place prior to making your final decision on owning a Hyundai vehicle. I'm pretty sure you will be content and satisfied with my suggestion.

Scott Brogan

I had been searching for a vehicle for a little over two weeks, having visited multiple dealerships and searched many online listings, when I dropped into this location. I met with Yassir K. to discuss my requirements and options. His process was very positive - he was thorough when answering my questions, consulted with colleagues on relevant details as required, and responded with a realistic solution to satisfy my purchase goals. The sales process was made easy with a simple checklist to complete leading up to delivery, and Yassir going the extra mile on delivery day to work around my schedule. Tanya V., the finance manager, was also very personable, and made the financing process clear and simple. A great job done by everyone I dealt with. Thank you!

Ann Legault

The service department is 5-star!! Always friendly, courteous and ready to help. This is my third Hyundai vehicle and I would not purchase or service anywhere else.

Avinash Annam

Great folks. Shahana and Ian were very helpful. Especially Shahana, right from the moment i first called her for the test drive visit. Only Hyundai of Oakville had the colour that I wanted in entire GTA and Niagara area. ????????

Farah Suhail

We dealt with Christine. She is a great sales person because she's honest and doesn't use any selling or pressure tactics. She was nice and accommodating to us as we had a small baby. She gave us a good deal without the haggling process. I would recommend her to all my friends. John her assistant was helpful and prompt too.

Nicola Peel

Not my first choice to service my car but when I am there Michael is by far my favourite service technician! He's friendly, kind, understanding, and doesn't try to up sell me or make me feel bad about not adding additional services on to my oil change. Michael deserves 5 stars but if i'm not seeing him or interact with other service tech employees its not as pleasant. The place itself is nice, bright and clean.

Hasib M

STAY AWAY: Sold us a defective 2020 Elantra. Sensors not working due to improper remote starter installation. They passed us off to other dealer which wrote ON PAPER Oakville's installation was defective, then they forced us to make 3 different trips from Scarborough to Oakville telling us the problem was fixed each time but it wasn't, the issue came back every time within 24 hours. Finally we went back and the sales manager Jason was frustrated to see us again, and started saying he cannot keep doing "work for free", he completely denied responsibility and said it was our fault! He searched the car and found a tiny 2mm clear coat scratch, and started demanding $1500 to further look at the car and refused to help. He kicked us out of the dealership saying if we're not paying we have no business we cannot stay there longer. This ordeal is extremely traumatic as we bought a new 2020 Hyundai and did not expect to have it damaged. Please stay away, their sales persons beg buyers for high Google Maps ratings after each sale to inflate their score, extremely unprofessional.

Animal Lovers Zn

Hardik is awesome! Ask for him, super professional and extremely responsive at all hours of the day. Thank you!

Lina Nouraly

Wonderful service. First time there and for sure not the last time. Do yourself a favour and ask for Susan she’s the best! She explained everything in a way I could understand what needed to be done for me to feel safe in my car. I had a great experience!

Miss Janet

Aleksandra M. was an absolute superstar sales person today! She showed me any/every car I wanted to see, answered ALL my questions and left me with so many options that if I could have, I would have walked out with multiple Hyundais. She is just the right mix of no pressure and knowledge, while trying to help a customer decide what they would be happiest with. Thanks for making this an amazing shopping experience Aleks.

Eduardo Martinez M

So disappointed with the aftersales service of Hyundai Oakville, we bought our Tucson two years ago , and I didn't have any issues until now. I need to take my car for service and I have tried two times online and never received the confirmation by email, and when I called to confirm, the booking didn't go through. On my third attempt I booked by phone and they did it wrong. They put the wrong day during the week when is impossible for me to go because I work. They are only available now until next year, absolutely ridiculous.

Gillian Johnson

Took my SUV in for a recall service and it was quick and friendly. And they washed it! ????

Adam Baker

I have been a long time Caravan driver and finally decided it was time to get something different. I went into the Hyundai dealership in Oakville with my dad and was greeted by Marc Auciello. Marc did a great at showing us the Hyundai lineup without being pushy like many other car dealerships. I talked to him about budget and what I was looking for and he went out of his way to make sure we found a deal that worked for both of us. I went to a couple of other Hyundai dealerships before i made my final decision but it was Marc's patience and perseverance that ultimately made me choose Oakville Hyundai. The entire staff at Hyundai were friendly and very personable and they made my car buying experience a great one. We have only had our Santa Fe for a couple of weeks now but i am telling everyone i know to go and see Marc and get a Hyundai!

Becky H

Customer service is friendly. Professional. I will say the service is inconsistent. Sometimes I'd get a bottle of water left in my cup holder, sometimes I dont. (This is prior to covid). They always wash my car at the end of my service, however when i had my summer tires put on, the rims were dirty and dry yet the car was wet. Not sure how much of the car was actually washed.

Pavel Grinshtein

A very good dealership to deal with. Professional sales team and solid management. Have bought already four vehicles from them in the past six years.

Rawan Al Zatari

The Assistant sales manager Mr. Yassir went above and beyond in his service. Having my first experience with Hyundai of Oakville, I am glad I did not go elsewhere to purchase my car. They are knowledgeable and provided me with all the details and the features I was looking for my car. Mr. Yassir's service was exceptional; his added personal touch on the car during the delivery day truly surprised me. A very kind and wonderful touch to my experience here at Hyundai of Oakville.

Charles Demuynck

The first time I came in for this recall which is a software update, I made an appointment but they didn't enter it in their system so I wasn't booked in when I showed up. A while later I came back to book an appointment and I also wanted to have them listen to the brake system because it sounded weird to me. On the phone I was told that they would listen to it for free. Then when I arrived I was told was told it would cost $75. I was also told that the software update would take 20 minutes. Actually the whole experience took 2 hours. In the end they did listen to the braking system and didn't charge me for it, but I was told that I should be sure to actually use the brake pedal once in awhile otherwise I would be on the hook for repairs later on. In general the service department seems quite confused.

CHRIS GRAHAM

This is a BIG shout out to Susanne in service. I stumbled into an issue that I needed to get fixed right away. The shifting cable seized on my 2012 Genesis 2 days before it was being shipped across country. If I loose my spot I have to wait another 4 weeks and loose my $200 deposit. Susanne took control of the issue, squeezed in the repair and got my car back in time to make the shipment. I really appreciated the extra effort the whole team put forth for a stranger in a "jam". Thanks to you all. Chris G

Sung-Mee Lee

I just purchased a car from this dealer last week and it was a good deal. My sales rep was John and he was willing to work with me at my pace. He was patient and did not play with numbers. He was straightforward and honest. I would highly recommend him. Thank you for the good car at great price.

Manaf Hassan

I decided to get rid of my 2017 Tucson because of the service and cost to maintain the car. The staff are friendly but not sure about the cost and quality of the service . Maintenance packages are more expensive than similar categories vehicles and almost on par of premium ones. break service for back wheels cost around $850. The car had exhaust leak and I was told nothing wrong while under warranty. When I visited another dealership problem was fixed. Personally I will not purchase Hyundai brand again as I think there quality is not in par with German and Japanese brands.

Glen Brige

I'm usually pretty happy with Hyundai but was a little annoyed with my last visit...Brought my car in with an exhaust leak and payed $140 for a diagnosis and then was told they wouldn't be able to repair it (no parts) and was referred elsewhere to get the work done Thank you for your quick response...and you we're absolutely right to refer me to a repair shop..I wasn't thinking you did it to keep my costs down and apologize for the negative review..it was not warranted

Christopher McArthur

Very organized and efficient. Was welcomed kindly at the drive thru service and escorted to sales and parts desk to help answer my questions. Very good service and an excellent first experience! Also very happy the battery in my FOB was replaced, you don’t realize how much you use it until it doesn’t work.

Brad Lehigh

Had an extremely positive experience with Derry in the parts department today. He went out of his way to make my life easier when I had an urgent situation with my tires, and the service department was not available. Could not have been more satisfied with the customer service he gave me, even though he didn't have to. Give this man a raise!

Lynn Zoppas

We visited 3 different showrooms to look for the car we wanted. What impressed us the most about Oakville Hyundai was the low-key sales person who answered all our questions to our satisfaction. He stated what the final price of the car would be and appreciated we wanted to think about all the information we had just received. There was no pressure to buy on the spot. We ended up buying from our sales person because of this and because his price package was the best of 2 others that we got. We hate high pressure sales where the price keeps changing every time the salesperson goes to the manager. We got the best price from him upfront. The pick up of the car was great.....they even hooked up our Apple play! We are very satisfied customers!

Z a

We had a great experience at this dealership! Shahana helped us out and she did an amazing job getting us the car we want! She went out of her way to get us the best deal. I would definitely recommend dealing with Shahana if you want the best service, honestly without Shahana there would’ve been no deal!

charles beneteau

I'm a big fan of the no haggle policy as I'm not a sales person and just want a fare price and a reliable vehicle. I've done the research on price and and its consistency makes buying easy. It boils down to and easy, friendly buy with little wasted time. So far, I really like my Hyundai and it modern features.

Adair Sutton-Lewandowski

I phoned the dealership for a service on my SUV. Sally Fowler answered the call and was so kind and helpful! She sounds like she really enjoys her job! She transferred me to Mike Walker in parts. We discussed the issue with my SUV and he was able to find the part I needed. Booked my service and was so happy to have received great service!! Great job from those two staff!! Congrats!!

david chae

I purchased 2021 Elantra n line through hyundai oakville. I met shahana and she was great sales person i ever met. She was very kind and sweet and she went through all details about the car. She was very attentive and caring. Two thumbs on her. Thanks shahana. All the best to you!!

Matt Bromke

Had a great experience buying my first new car at Hyundai Oakville. Would 100% recommend this experience to others looking for a high quality and professional dealership.

Ian Grindall

Victim of unfair warranty treatment. My Elantra GT, less than 3 years old, required steering parts. The parts were covered under warranty, but the work caused a need for the tracking alignment to be adjusted, which was not covered. Service staff explained that adjustments are covered under warranty for only one year. The tracking was fine when I put the car in for the work, but after this warranty repair for the parts I still ended up with a bill for $150. Daylight robbery - they caused the need for the work, then charged me for the adjustment that was only required because their parts failed inside warranty period! No wonder the car business has such a bad reputation.

Frank Dragone

it was very simple to drive in and be immediately served. the attendants were very quick and i was processed quickly. my only thought is that the new "drive through" bay could be better utilized had it been a jiffy-lube quick-lube" style drive in where easy fast work could be done. freeing up spaces in the mechanic shop for more invasive work. the new drive through bay is just a middle processing point where no work is really done.

Fernando Barco

I’ve always had a good experience at Hyundai of Oakville and would have given it 5 stars. But I went to get the snow tires on and there was a young guy who really impacted the experience. Not only he didn’t answer my questions, he just …

Lauren LoPresti

Always a great experience at the Oakville Hyundai. The gentleman in the service department is always very friendly and answers any questions that I have. Service appointments are always quick and on time. Staff is very friendly and professional. Thanks for the great service time and time again!

Nik P

Working with Oakville Hyundai was a breeze! My sales representative was completely knowledgeable and helped me with picking out a car that fit my needs (I was very indecisive). They explained how everything works very efficiently. I hope to do more future business and bring friends and family to do business here!

S Howe

Signed for winter tire install and break service. Winter tires were installed Service 3 and a oil change was done." Service advisor "would not resolve the issue. And could not explain the discrepancy. Service manager has not called back after 3 requests. Would definitely NOT recommend. ,SO# is 689511

Rishi B

Always prompt, fast and efficient service. Right from booking the appointment, to parts and to the service - it was a smooth experience. Getting in for the service, discussing what needs to be done, getting the explanation of what will …

Christine Hitchen

I recently bought my vehicle from Hyundai of Oakville and I can't express enough how amazing the sales rep Marc Auciello was! He provided the ultimate client experience. He was so informative and took the time to explain everything to me, he actually really cared. I have referred multiple people to Marc as he is the best sales person I have ever dealt with. I highly recommend you contact Marc if you are considering buying a Hyundai as he will ensure your needs are met. Thanks for all your time Marc, I'll call you when I'm ready for the next one!!

Augusto Torres Cabrera

I am hugely pleased with the attenion that I received from Hardik from the first minute. All my expectations were fulfilled and one week later I am already driving my new car. I can't really think about a negative aspect about the whole experience, congratulations for the outstanding service!

Tina Vaillancourt

Had a great experience buying my vehicle. Living up north everything was done via telephone and email. Abdul and Ian we’re very helpful. Thanks to them the process went very smoothly. My vehicle was delivered to me as promised on time with a full tank of gas and a car wash.

Julian Hyam

Yasser - the assistant sales manager was a pleasure to deal with. No surprises , made the purchase process seamless and smooth. Was very transparent during the entire process, took the time to answer any questions, when I picked up the car - explained in great detail all the features and how to protect it during the winter. Thanks again !!!

Roger Fang

Friendly staff, professional advice and completing the work within a reasonable time frame. Great job!

Martin Obad

It was my girlfriends first time buying her own car and it was amazing. Marc definitely didn't pressure her or make her feel anything but comfortable along with myself. Since then I have recommended Marc multiple times and trust completely a proper pleasant experience to whomever i refer to him.

Tom Okura

Courteous, friendly and professional. Car was ready sooner than expected. Will recommend to family and friends for great Hyundai Oakville Service.

Graham Western

Some two weeks before yesterday I called to book an appointment to put on my snow tires which Hyundai had in storage. About 15 minutes after arriving for my appointment I was advised they did not have my tires on site and it would take 48 hours to bring them from the storage facility. I would therefore need to return to have the installation done. The earliest date that was convenient is November 27th. It was explained they were busy doing snow tire work. Given it was the dealerships error I would have expected different treatment. As a minimum to be advised to return after the 48 hour recovery period and to be “ fitted in” to their busy schedule given the dealership breakdown in communication I have in the past enjoyed a high level of service so this is a disappointing service incident

Malla Bertie

Slight inconvenience because of current renovations. Helpful and knowledgeable staff. Good, non-pressurized buying experience. Good pandemic protocols. Much improved customer relations and sales management compared to a bad experience from10 years ago. Kudos to the Sales and Assistant Sales Manager - Mike Salvian and Yassir Kassabbachi.

Dawn Steepe

Yassir was super helpful, and accommodating to ensure our Used Car Experience was a positive 1. Great Customer Service all around from the team

Parshati Bhattacharjee

The Service and Parts customer service at this location is pathetic. The service reps don't care about their long standing customers. I booked a service appointment online. I didn't receive any kind of alert or disclaimer saying that it may …

Matej Ristic

Sales agent verbally told me that I'd be getting the lease on a 3 year term for a 2020 Hyundai Elantra, and for some reason, I trusted him. Ended up signing a contract for a 4 year lease term because he didn't tell me that the contract would be for 4 years instead of 3. When I eventually found out about this by reading my contract, I call their manager and he tells me that I can't get out of the lease unless I pay for the full price of the car, which of course is standard but under the given circumstances I wanted something to be done about it. He gives me a number which he says is to Hyundai's head office, or something like that. I call the number, and no one picks up; its just a voice message asking me to do a survey every time. Do not trust the sales agents at this location. Other than the sales staff, the oil change service was good. They even wash your car after changing the oil.

Trey Reynolds

I bought my Santa Fe in June 2015. The Sales Associate was awesome, the Sales Manager was even better, throwing in a few extras that we didn't even ask for. The sales side of this business has it nailed. The service side leaves me not wanting to come back ever again. Every time I'm there, something that is standard to most oil changes are skipped. This time, No complimentary wash, No washer fluid and No Coolant top up. I'm wondering if they even changed my oil. I also brought it in for a squeaky seat, and a crunch in my steering wheel....so far, its been 2 weeks and nobody has called me back with an answer. No sense of urgency, and no real customer service. Disappointed.

Sonia McKeon

Susan in the service department is fantastic. She has great customer service skills and makes you feel welcome. Always great to see her smiling face, even behind the mask. Like the new drive in service area as well

Anne Flahive

Waited 1.5 hours due to a safety recall inspection but my vehicle did not have this part. Waste of time. Also, no public washrooms as renovations are underway. Finally, no customers allowed in the building due to renovations so I was shown a hard metal chair in the sun. I feel customers aren't the first priority here and will not buy a new vehicle from this location

Chev Van Berkum

I am happy with the customer service I received from Hardik Bhavsar, he was wonderful from start to finish. He was very patient and helpful. I’ve bought 3 Hyundais from this dealership. I bought a sonata and a Santa Fe in 2016 and decided to trade my 2016 Santa Fe for a 2018 Santa Fe. My experience has been great so far. I hope it continues when I head in for any service appointments as usually service from dealerships are scary and I feel like I’m being extorted for money that I don’t have.

Shaun Froneman

I went in for a crackling speaker first of all I asked them if I should bring my car into the drive through area and the guy looked at me with a blank face and told me to follow him so I did and he pointed at a sign and said what dose that say so I said not a problem I’ll pull my car in he proceeded to tell me to learn how to read and the only reason why I was asking was because I work at a dealership and every dealership works differently but that was disgusting service if anyone at my dealership was to speak like that to a customer they would be fired! They left my door panel with shoe marks on it and I have dash cam footage over all just terrible experience!!

John Owens

Booked in for recall, apointment set up online, confirmed day before, drop off and check in easy and within a safe environment. Constant communication of vehicle status & ready when promised. Well done Caitlin, Jay & the service team.

Ginette Bertrand

I cannot say enough good things about our experience with Yassir! He went above and beyond for us every step of the way without any pressure. We would not hesitate to buy a car here again! Also thank you to Ian who assisted us with …

Brian T

The service department did not resolve my issue and wants to charge me another diagnostic fee to fix the issue they did not resolve in the first place. They also wanted to charge me extended diagnostic fee time on the initial service.

Shirley Mackay

Don and I purchased a 2021 Elantra IVT .. picked it up today. Our experience with this purchase has been really positive .. Our salesman, Yassir Kassabbachi was personable, knowledgeable, efficient and we enjoyed working with him. Not often car salespeople are as helpful and knowledgeable as Yassir in our experience. We hope we will feel the same about the Service Department! Don & Shirley Mackay

Ash Hashemi

Hyundai of Oakville has very friendly and accommodating staff. They made my car buying experience very enjoyable and comfortable. I would definitely recommend them.

Adrian S

Hardik at Hyundai Oakville and the team we’re a pleasure to deal with. Hardik was very professional in ensuring he could earn our business competitively. We walked away with a new vehicle that very same day as we were very pleased with the price point and values offer at this dealership. Would recommend anyone to visit them after visiting numerous other dealers who were not willing to earn our business. Thank you team Oakville.

joe barber

I recently took my vehicle in to be serviced and what was discovered was a major fix. I appreciate the honesty throughout the process and the full explanation aswell. Caitlin was very compassionate and caring each time we spoke. Hyundai Oakville definitely deserve 5 stars and they made a very positive lasting impression with me.

Kris Woodbeck

I went for a recall and also mentioned a small rattle that I wanted to have looked at. They couldn't quite reproduce the problem (or figure it out based on my description) and were almost ready to send me on my way. But the dealership owner offered to come for a ride and he listened closer. He correctly diagnosed that the problem was actually on the opposite side of the car from where the rattle noise seemed to be coming from. They ordered a replacement part and fixed it...the rattle is all gone! It was under warranty too! They went the extra mile. Also, their people are all friendly, I like the free car wash, they've got a comfortable area to wait / get some work done while they do their job.

Brian McGuire

I was met by a very friendly and helpful service advisor who confirmed the work to be done and contacted me promptly when the work was completed within the previously estimated completion time. I was more than satisfied with the completed items and appreciative of the complimentary car wash!

Leisha Morais

This is my third Hyundai vehicle, second one purchased through a sales associate named Marc. Not only is he informative and knowledgeable he's hilarious and makes the whole process a breeze. I would highly recommend Hyundai of Oakville to anyone in the market for a car. Looking forward to picking up my Tucson!

Derek Mason

Cannot thank Hyundai enough for getting my Santa Fe back on the road. Finding and installing a new engine so quickly and covering the complete process under warranty is a huge relief for me and my busy family. Love my car, love Hyundai... especially Caitlin, Jason and the service team.

Jayesh Ezhava

Keep up the good work @Hardik Bhavsar very good Sales Rep. I am from Hamilton still bought the car from Oakville. Caitlin of course is best at the service counter. Highly recommend this dealership.

Elizabeth Grozier

I am unbelievably happy with all aspects of my experience with Hyundai and the exceptional level of customer service provided by Yassir! I have been a Mazda owner for over 15 years and stopped in to Hyundai to take a look at a Kona in comparison -- I was won over immediately. I am so pleased with my new car and would recommend anyone stop by and ask for Yassir!

Gord Sehdev

Bought my first Hyundai from Hyundai Oakville. The entire staff is very friendly and knowledgeable. My sales rep was Marc; He was awesome, honest and very helpful. I have already giving his number to my family and friends that are in the market looking to purchase a vehicle. Thank you Marc!

aspirin st

It's an impressive meeting with Jimmy. Firstly, he is a good listener....understood my needs and expectation. Then, he asked me some questions to verify and confirm what I need exactly. He is very knowledgeable....he knows the features & historical story of different brand & model as well as pros & cons of the brands and models. Finally, he gave me suggestion and proposal within my budget & meeting my expectation as well as a lot of tips about safe driving & maintaining. It's awesome although it is a stop by.

Mansell Gullis

Awesome service advisors and great sales team ???? my daughter got my oil changed while I was in the hospital and I paid online it was very helpful thank you!

Anthony Rennie

Kateland was very personal. Good customer service. Car wash was not done well looks like did not go through wash. However Kateland was good to get me another wash. Information was laid out clearly regarding oil change tire pressure etc. Service manager who was at service desk was ok. Turn around time from when I brought the car in was good.

John Milwain

My overall Experience when purchasing my new vehicle was all good. Nick Hatton took me through the purchasing process and made me feel at ease. Nick is very able and competent salesman. Many thanks, John Milwain

Stuart Carmichael

The service on my Hyundai was done efficiently and in good time. The new drive in service facility made the process much more user friendly. It was raining, so being able to drive inside and pass the car over was a real asset. My car also received a courtesy car wash, which I certainly appreciate. My service advisor was helpful, informative and courteous. There are three Hyundai dealerships closer to me. For the last 6 years, I've been driving the extra 10 minutes to get to my vehicles serviced here. I'm very happy to continue.

Euna Cho

If you want Hyundai, you want it from here and you’re guaranteed the best deal. I walked out with a big smile on my face. Oakville Hyundai team is by far the most joyful team I’ve ever dealt with. Even with construction and the side office going on, it was better than any other fancy office dealershops. Loved Abdul the sales manager and Shahana who is just a sweetheart. Keep up the good work guys! I’ll come back for a car ????

Daniel Rivero

it was a great experience buying my girlfriends first car. Torie took great care of us and was always attentive to any needs we had. Very quicks responses to any questions we had. Mike was great he help us get the perfect price we were looking for. Im really glad we chose hyundai oakville Thank you again Torie and Mike

Rita Spagnolo

I love Hyundai of Oakville they are very helpful And where there every step from sales to service they are the best around and I live in Mississauga I have plenty of dealerships around but I will not go anywhere but here!!

Cory Semenek

I would like to commend Yassir our sales person for all of his hard work and quick response to all of my questions. In the end we were not able to make a deal, but he was courteous and kind throughout the process. It shows the integrity of a salesperson when a deal does not end up happening and they are still happy to respond not only quickly but also with kindness. I would recommend speaking to Yassir for any car sales at Hyundai of Oakville.

Mike Salvian

Fantastic service as usual. Susan and Caitlin keep you informed and up to date throughout the process. Their professionalism and great nature make it a must to return! Thank you!

Muhammad Anwarzada

My sister had bought a 2020 Elantra Ultimate from this dealership and let me say I was very impressed with the customer service and satisfaction they had provided. Thank you to everyone at the dealership for being so kind. Big shout out goes to Abdul and Hardik they made everything very smooth for us! Thanks to both of you we left very happy and my sister is very happy with her car! Keep up the great work!! Sincerely, Tayeeb Anwarzada

George Voulgaris

Amazing! My vehicle is running perfect now. Hyundai Oakville was able to do a diagnosis and fix the issue within 2 hours of me dropping my car off. My only regret was not going sooner. It would have saved me alot of needless worrying.

Nabilah Kamal

I bought by Santa Fe here and I do all my service here. Very friendly staff and smooth check-in and out process. The service is a bit overpriced. Otherwise, highly recommended.

Mohammed Aljuboory

I bought my 2021 Hyundai Tucson Ultimate from Hyundai Oakville 2 days ago, and I'd like to share my experience with everyone. Hyundai Oakville staff were very kind, the process was very smooth and fast, and the overall experience was excellent. I highly recommend anyone who wanna buy a new car to ask for Yasser; his office is the first one on the right. Yasser was very professional, friendly, decent and extremely honest & thoughtful. He helped me a lot and didn't try to push me to buy anything unnecessary like other salesmen do. I've never written a positive review to anyone before, but honestly, Yasser deserves even more than that, I'd definitely give him more than 5 STARS if I can.

EA Dewolfe

Dealing with Hardik and Tanya was awesome! The both took care of me and were very prompt with getting back to me , as I had millions of questions! LOVE my new Santa Fe! Thank you!!!!

Mary-Jane Adamo

I absolutely love my Kona ! Great vehicle ! My first time purchasing a brand new vehicle and Jumana was fantastic , so kind , not pushy and very respectful. Abdul the sales manager was very helpful , knowledgeable and awesome suits LOL ! Thank you all so very much

Sally Fowler

Tanya Ventura is the most outstanding person ever. My husband and I went in and purchased a brand new Santa Fe on Saturday and the process was flawless. Tanya is so knowledgeable, kind and she knows her stuff. It was an absolute pleasure coming back to Hyundai of Oakville to buy our third car from them. Thank you everyone I can’t wait until tomorrow to pick up my new baby.

John Goetze

Excellent and prompt, courteous service. Well organized drop off and pick up in the Service Department.

Cathi Krewicki

After being a faithful customer for 5 years, I was very disappointed to be told that I had to pay full price for my oil change even though I had paid a high price for the 5 star warranty. It would have been good customer service to to remind me that I would have to pay for the oil change if I went over 100,000 km. I think I will take my car elsewhere from now on.

Tina

The service team was ready for my arrival, greeted me, knew what service I had booked, provided me with a clean and safe waiting area where I could work while I waited.Service was completed ahead of their estimated time, everything was explained to me, and the car was washed and good to go. I'm impressed and very pleased.

Bruce Barrick

I took my 2009 Hyundai Tucson for its first servicing since moving to Oakville from New Hamburg. Susan Rho was my service advisor. My service level 4 work was completed relatively quickly with no surprises, at a reasonable cost. I will continue to have my car serviced here in the future. My advisor, Susan Rho was helpful and pleasant, and I will ask for her to look after my work there in the future. Overall a pleasant first dealing with Hyundai of Oakville. I will recommend it to others.

ZUH

I would like to Thank you Yassir Kassabbachi for his fanatical customer services and that how he deal with us while selecting a right car of me and for my family. He find the best option as per my requirement and showed his patience and positivity in the entire deal. Thank you Yassir.

Sam Braganza

Had talk with "Mike Salvian" Sales Manager of the team. Unprofessionalism and not following what they are telling on the website. Third Class Customer Service. No talking manners at all.

Catalin Ovanes

I had an exceptional experience with all of the staff at this location. Farhana was my salesperson. She is extremely knowledgeable and has a very good way of passing along just the right amount of information. Everyone there went out of their way to make the sale as easy as possible especially Abdul, the sales manager. Thank you for everything.

Mike Kutlesa

The Oil change was done very quickly which was nice. The car wash is a bit of a joke but it is complimentary at least. I will say this the person on reception was a real pain when trying to book the appointment. A lot of attitude and what I would describe as very very unhelpful. Tried to say there was no appointments for weeks. My wife who was bringing it in is a shift worker at the hospital and it is challenging enough to bring it in during business hours so the attitude was not well received. Turns out if your book your appointment online there were many appointments available. Next time we won’t bother making a call to them that’s for sure.

Robert Lepage

We have a 2021 Kona. We received an email that it was time for a 6 month maintenance. When we called I asked what the service would include and was given a list of tasks. Great. However, I arrived at my scheduled appointment time and was told that the EV cars only need service at 1 year intervals. Thus the service was not required. The staff did not seem to know what was needed and when. Not a fantastic first experience with the service department.

Brad Searl

Have booked many appointments for oil changes... came early every time and left an hour AFTER my appointment everytime. An oil change shouldn't take more than 15 minutes. Employees seem very lackadaisical and unconcerned about customer satisfaction or time

Julie and Danilo

I don't usually write reviews but I would like to let everyone know about the exceptional customer service I always receive at Hyundai of Oakville. It doesn't matter how many papers are piled up on her desk, or the fact that the phones are ringing off the hook, Sally at the front desk always ALWAYS takes a minute out of her hectic and busy say to say "hello" to me and ask how I'm doing. It is only a few words exchanged back and forth, but just the fact that she takes the time to make each customer feel welcome and appreciated, makes me always refer this dealership to any family and friends I have wanting to purchase a Hyundai. Good job Sally and good job Hyundai of Oakville!

park dae jin

I bought a 2020 Palisade from this location. But there was some problems after pick up the Car. The salesperson Shahana, She all the time answered my questions and fixed the problems. Thank you for a good service Shahana. I recommend this salesperson.

Peter Keleher

Total disgust and disbelief. My 3rd Santa Fe (and my last). 47K and total failure of the brakes - new rotors, pads etc. Service staff did not seem to think it a big deal - everyone I talk to is amazed that a fairly new car needs this amount of work. Told to be very careful driving - they can fix it in two weeks! My affair with Hyundai is over for good.

Matt Buckley-Golder

Great end-to-end service experience from online booking through friendly staff, to vehicle being ready around the estimated time with a great summary of what was inspected and maintained.

Tia Avery

I purchased my brand new Kona Hyundai 2018 at this dealership and I had an amazing experience from start to finish. From very the start, walking in I was made to feel comfortable and my salesman Cal (Enkel) was the very best he was very knowledgable and explained the different features of the cars I was interested in. I had many questions and they were all answered and I was impressed with the attention I was given. Cal was the best he took me for a test drive and explained all the great features of the Kona, from lane assist to blind-spot indicator and eco-boost. I really liked how everything went very smooth, and I made the best decision in trusting my car purchase with Cal at Hyundai of Oakville! I would highly recommend Cal as your salesman and this Hyundai location. Cal was very passionate and dedicated towards providing me an enjoying experience here. His knowledge about car and his positive attitude is exactly what sold me on the car. I just want to say, keep up the amazing work! I love my car and Im happy I purchased my vehicle from Cal at Hyundai of Oakville. Five stars is not enough for Cal I would give him a million stars because he truly did amazing work :) Altea, Oakville

Jacques Landry

The service was excellent and fast. It drove perfectly after the battery was replace, but when a car refuse to start. It always leave hesitant for a while! After I send this message to you. I am going to start for a gas fill-up so I will see if we found the real problem. Up to now this Santa Fe has been the best car I have owned, even beating my fantastic 82 Cressida. Thank you, Jacques Landry

Neil Johnson

Nick Hatton was awesome. He made getting into a used vehicle easier than I thought it would be. Answering the multitude of questions my wife and I had. Arranged a pick up that was convenient with our busy schedule. He even showed us how to use all of the new features as the vehicle had lots of bells and whistles (our last vehicle was 10 years old). I would recommend Nick and Hyundai of Oakville to anyone looking for a new or used vehicle. What a great car buying experience!!

Melik Adamyan

This company is selling broken cars. I bought used car. As a result noise when I started engine. Noise became loudly after changing engine oil !!! Insurance company didn’t want to cover the repair. They said that I need to wait while the engine will stall. Hyundai Oakville gave interesting insurance for engine- they didn’t cover replacement wear parts. Also this car was sold with interesting carproof claims. in 2017 odometer 139850km, in 2018 - 108019km. After situation with engine I began to concern about odometer of my car.

Charmaine Garby

I’ve had my New 2021 Kona for a week now and loving it! Thanks to a great team at Hyundai Oakville for making my purchase a great experience. Mike Salvian and Shahana were friendly, professional, and helpful every step of the way! No pressure, just a pleasure. Thx again!

Muqtadar Khan

We recently purchased a vehicle from Hyundai of Oakville and right from the first contact ,Shahana was super helpful , professional and very patient throughout the process .Abdul Ghafoor ,the manager knows the business and wont trouble you with the sales pressure tactics .He will give you an offer you cant refuse ????.Ian from finance ,very polite and super helpful and makes the process seamless and smooth. Team did a great job in the process of buying a vehicle, they were super friendly and helpful and I will recommend to any one who is looking to buy a new car or used.

Crystal O

Kice was super helpful in assisting us in purchasing a new vehicle. We bought a 2020 Tucson recently and he took the time to get us the best possible offer. Super happy with it.

ron ball

I wanted just to have my oil filter replaced with no oil change. I had the oil changed the previous week. They would not accommodate me. I had to pay for the oil change if I wanted my filter change. Not really indicative of "the customer is always right"

sasha teska

Suzy was great at explaining what needed to be done and by when. I received a phone call when it was done and a great smile & thank you when I picked up my car. It was easy!

April Scholes

Fantastic experience! Hardik went above and beyond to find me the exact vehicle I was looking for. He is a man of his word and was a pleasure to deal with. A special thanks to Mike the sales manager for arranging a loaner vehicle until my 2021 Kona arrived. The entire process from start to finish was smooth and seamless, even during a pandemic! Thank you for making my very first brand new vehicle purchase a memorable experience! I love my new wheels ????.

Nicole Cassivi

Great staff 100% recommend buying a car from here

Matty Why

I bought my Sonata from this location. Yassir was my salesman who was a pleasure to deal with. I have brought my car back for oil changes and have had great experiences with the service staff. Have recommended this location and buying a Hyundai to friends and family.

Shawn Atkins

Our 2017 Elantra was and still is a great car, though we decided to trade it in for a Santa Fe Sport which is also a great vehicle. A big thank you to Christine (sales), Tonya and Louis (Finance) and Matthew in the service department. I couldn't ask for more but they deliver it anyway. Very happy to be a repeat customer. Fantastic people providing exceptional service. Can't go wrong buying your next car at this dealership. Initial review: Super friendly staff. Christine and Tanya where super helpful in getting us the car we wanted and the financing that we needed. Highly recommended on our purchasing experience. Will follow up on our ownership experience in 3-6 months from now.

Sipho Bango

My wife and I are certainly happy customers with our recent purchase, a big thank you to sales manager Yassir Kassabbachi, who reached out to us, addressed all our questions and concerns, guided and helped us throughout the entire purchase process. Dealership was certainly worth our 45 min drive and service is worthy of a 5 ⭐️ review.

alyson condron

Hands down the WORST dealership I've been to in my life! I would give zero stars if I could. My partner brought her car in for a routine service because her amount of km's called for it. She brought it to the dealership and once she had been told everything was good to go and she paid approximately $400. Later in the week, problems kept happening, like the car not being able to turn over, sounds coming from the engine, the car would stall multiple times while driving. She had then brought the car to Hyundai in Mississauga who looked the car over and they found that Hyundai had not tightened the screws on the battery and LEFT A WRENCH IN THE HOOD. Hyundai Mississauga called the Oakville location to tell them what they had found. My partner then brought the car BACK to Hyundai Oakville to return the wrench and they told her to leave the car with them to checked everything over and return to car to her the next day. When she got her car back "all good to go", her car would turn off while driving, if it would turn on at all! Since she had had so many issues with Hyundai she decided to us a different mechanic that she trusts to look it over. Her mechanic went over the car, tightening everything to be sure but could not find the problem with the car and said it may have been a computer issue and to take it back to the dealership. So she did and suddenly the dealership finds that they didn't screw a sensor on right. HOW DID THEY NOT SEE THAT THE FIRST OR SECOND TIME??? Isn't it your job to make sure that everything has been covered and secured?? Then they made her pay AGAIN to screw the sensor back on. Hyundai again said we were good to go! Today, about a week later, we go to Mr Lube to get winter tires put on. The mechanics there found the oil was black and sluggish, the transmission fluid was black and disgusting. Why wasn't that covered in the "full service" she paid for in the beginning of all this? And if those types of routine services aren't covered under a "full service" visit then why wasn't it offer as an add on. Not to mention, if these problems were not found and the car stopped on the highway or that wrench fell further into the engine someone could have died or been seriously injured. If you truly care about your customers (which this dealership does not) you need to consider the standards of care at your facility. Hyundai's are known to be reliable but not when the people who work for the company are shifty liars. You gauge people for money! This is disgusting! How could you not do the bare minimum and tighten a screw?? How did it take three separate visits to come to a conclusion? How lazy or unprofessional can you get? We will NEVER recommend this company and especially not this dealership because we are completely disgusted by the lack of consideration, when it comes to something so important and a service that should be routine.

Mahmood Ahmed

I contacted Hyundai of Oakville for me and my family`s commute need. Mr. Yassir Kassabbachi was extremely helpful. He listened to my car needs, my monthly finance available, and then suggested the perfect solution so that I get the best value of money. He was really courteous throughout the process and was extremely detailed with the payment schedule. Now I finally have a car that I love and all thanks to Hyundai Oakville especially Mr. Yassir Kassabbachi.

Michelle Grand

My husband came in for service and he was very happy with experience, from booking an appointment with Sally and then being helped by Guilio, it was a better experience then before. Car wash was perfect, especially after the dry, salty look it was getting. Thanks Hyundai. Great to see things are looking up for a great dealership.

Nicole

I had an amazing experience at Hyundai of Oakville after a very long and frustrating experience with my car at a previous Hyundai location (Burlington). The staff were extremely friendly and listened to my concerns about my car and answered them professionally and efficiently. The technician/mechanic listened to the problem I expressed and went over the appropriate steps to resolving the issue with my car and made it clear what to expect. Once he changed multiple parts in my car, he brought me back to see if the problem was still happening and much to my anticipation it wasn't. I'd like to thank Hyundai of Oakville for putting their customers first unlike Hyundai of Burlington and treating me as part of the Hyundai family. It's been months since my car was facing problems and it wasn't until yesterday that I can finally say they were resolved. It's definitely worth the extra drive from Burlington to come to this Hyundai and for future car problems and maintenance, I'll be coming here instead. Thank you for your hard working employees and dedication to your customers!

jason gozzetto

I was a Jeep Owner for years when I went to look for something safer and better on gas I took a look at the Santa Fe and have NVER BEEN HAPPIER. This dealership is FANTASTIC!!! one of the best I have ever been to Sales staff was knowledgeable and took their time to answer my questions. But for me the after sales service is just as important. Matt and the rest of the service team is top notch. Even though this is the first car I have bought from Oakville Hyundai the service team treats me like I have been going to them for years and that means a lot. I am so glad I made the switch and has been great. GREAT JOB TO ALL THE STAFF at Oakville Hyundai.

Luke Gibson

Staff are very friendly and helpful. There was a delay in fixing some issues due to parts delay This was a direct result in bad coordination All else was great. I will continue to use this location. The service advisor Susan goes over the top to help

Katerina Milosevski

Not a reliable dealership. They are inconsistent with the information they provide, and don’t have the courtesy to acknowledge their mistakes

Kevin LeBlanc

Made buying my Tuscan a great experience. Tanya in finance who explained everything honestly and found best warranties for our needs. Sally at reception who was very instrumental in helping me find my vehicle and in scheduling my appointments and pointing me in the right direction for all my accessories. Also Mike in parts made my accessorie shopping very and honest. Will definitely recommend Hyundai of Oakville to everyone. Kevin LeBlanc

Helen Nigro

We are a couple of retired professional people, living in North York, who have purchased our fourth Hyundai car (Excel, 2 Sonata, and now Santa Fe Ultimate) over the past several decades. Every time we used different dealers because we were never satisfied with the services provided in our neighborhood, notwithstanding that every time we gave them a chance to service us. Despite that, we remained faithful to Hyundai because we like their cars. This time we purchased our Santa Fe in the Hyundai Oakville dealership. We were pleasantly surprised by the way we were treated by the Oakville dealership, starting from the salesperson, Mr. Hardik Bhavsar, to the financial manager, Ms. Tanya Ventura, to the General Manager. They were just the opposite of the infamous stereotyped “car salesperson”! We felt that they were genuinely interested to meet our needs rather than pushing their interests. They did not try the usual, asinine and intellectually offensive sales gimmicks. They even did not push other services once they realized that we knew what we wanted. They were direct and effective in their dealing and we were left with the impression that they were fair. We will certainly use the services provided by this dealership despite the distance from our residence. In conclusion, we want to express our gratitude for making the purchase of a new car a pleasant experience for the very first time in our long life. Our suggestions to the other dealers is that they should study your modus operandi. Congratulations and Thank You. Helen and Diego Nigro

Blu Raven

We recently purchased our car from Yassir (Assist. Sales Manager). He was amazing, from our first meeting, as he listened to specific requirements and needs for a particular vehicle that we wanted, to the final pick up of our vehicle. He took the time and listened. I recommend him highly to future purchasers.

George Ward

Don’t bother with this place, you’re better off to take your car to Mississauga Hyundai.

Berenice Arcos

Terrible service. I went for a wheel alignment and I ended up with a flat tire and they refused to help me. I spent 45 minutes with one of the managers (Barrie Waterfield) who refused to give me a reasonable solution. He made fun for the fact that I didn't know how to change a tire and because I don't know what are the steps followed when during the alignment. This is unaceptable. Now I have to wait with my flat tire until the weekend is over to discuss this issue with the service manager.

Breana Petriska

A great experience getting our fourth Hyundai! Thanks Yassir for the excellent service - we can’t wait to pick up our new Santa Fe!

Stephanie

It was a pleasure to be able to purchase my dream car from Hyundai Oakville. I had the most amazing service from Christine Jin. She was so helpful and patient and very very welcoming! We conversed through e-mail before I made the half hour drive to the dealership. I knew the drive was going to be worth it because of how kind and helpful she was to narrow down my choice of a new vehicle purchase. She had put in more than 100% effort that I really admired. Other dealerships weren't half as helpful. I would definitely recommend Hyundai Oakville to anyone and especially to see Christine Jin for anything towards a new or used car. The dealership is really big and very clean! The employees were all very generous and helpful! Thank you for everything ! I am a happy customer with a brand new car !

Mohamad Captan

I inquired about the 2021 Hyundai Kona and Hardik was able to help me and we ended up finalizing a car purchase in two days !!! Great environment and great service. Special thanks to Hardik for being very friendly and accommodating.

Ruth G

From the first visit in to this dealership I felt that the atmosphere was very pleasant and cheerful. The salesperson, Hardik whom I dealt with was very patient and very polite. I will also say that the manager of the dealership is very professional and courteous.

Deepak Bk

I got my first car from this location. Special thanks to yassir. Everything was smooth here. He’s very understanding and fulfil customer satisfaction. Thank you

N Machado

Was in the market to buy my first brand new car (always bought used) decided to check out Hyundai since I was in the area visiting a friend. I got the opportunity to deal with Marc Auciello who was great and very easy to work with. He knew a great deal about the different models and knew exactly the one that would fit my needs. I love my Santa Fe and would recommend seeing Marc to everyone. Very patient, knowledgeable and not pushy at all. Thanks Hyundai and Marc!

Jackie Barker

Excellent. I bought my car from Jimmy Xian and he was lovely to work with. Very friendly and knowledgeable to work with. This is my 2nd car from this dealership and I will continue to return here and refer friends. Ian helps us do the financing and he was great to work with too!

Shah Vatsal

I have Purchased Tucson Luxury from Hardik Bhavsar and he was amazing Sales Consultant. Through out the process he helped a lot with complete details and showed me my perfect vehicle and the color that I want. He is very positive with my current situation for finance approval. And Tanya Finance Manager also helped me out with specific details and I got the car with peace of mind with her true and proper guidance. Also, thanks to Kice New car Sales Manager for working out the best with respect. Thanks to amazing Hyundai of Oakville Team Hardik Bhavsar, Tanya and Kice.

Malik zaighum

It's the best place I went and I am so happy with the suv i purchased from them. I honestly thank them everyday. The staff especially Mr.yasir is very polite and spends alot of time elevating the needs of the customers and helping them with the best choices. Thanks to god I was recommended by a friend to visit this dealership.

M Fung

Dropped off my car for service and Susan took care of everything. When I picked up my car, Susan and the service manager were friendly and helpful and it was a breeze! I hate the tedium of getting your car service, but honestly felt that it was so smooth and easy at Hyundai! I am really glad I took my car in; the staff were so nice and the turnaround was fast! What more could you ask for?

Wei Huang

Buying my Hyundai a week ago was an amazing experience with Jimmy, but I want to thank the service team here. They are incredible! I always am greeted with a smile and receive the best customer service. I want to thank them for treating me like "family". After my experience today, he truly went above and beyond and made everything better! He made my day. I honestly cannot say thank you enough. I will never go anywhere else - best service & great people.

Majdi Alali

If you are going there I highly HIGHLY suggest dealing with a salesman called Yassir. Honest to god that man is the best. I have never felt good about buying a car. I walked out with a brand new car with a peace of mind. That man worked with my budget. Yassir understands his client and gives you the best advise. he works with you rather than just up selling you and work for his commission. I will never go to any other sales man. if changed dealerships I will be looking for him to buy another car from him

Ka K

Very good experience, definitely recommend to buy a Hyundai Car here!

Mo Ali

I bought several cars during my life time and hands down this was the best experience i ever had, YASER the sales manager was beyond awesome, he genuinely took care of us and not in a “sales guy” way, he was keen that we get the right car for our needs, made the process smooth and simple he was also very knowledgeable. After walking out of the dealership with our new Santa Fe, my wife told me i am getting a car for myself from Yaser, thanks for making this a delightful experience.

Maria Warren-Carson

Just had my car serviced at Hyundai of Oakville. What an awesome experience! They were all very polite and very knowledgeable and went the extra mile to ensure my car was fixed properly. Will definitely recommend them to all my friends and family.

Mark Pavlek

I got an oil change and it was excellent. It was really quick, the dealership was very clean, and everyone was really friendly. Overall it was an excellent experience.

SS Campbell

I visited with Christine on Wednesday and picked up my new Tucson. Between Christine and John they made sure that I had everything I needed and was familiar with the vehicle before I left. This is my second Hyundai but my first new vehicle. I have found the staff at the Oakville location to be very helpful. Thanks very much to both Christine and John for all their help in making my first new vehicle a treat to receive!! Sue

Carlos Díaz García

The Service Advisor Caitlin is a amazing customer service ambassador. She is very professional (knowledgeable, helpful, and very friendly). The work was competed ahead of schedule. They really broke my expectations. Excellent team of Service Advisers. And other technicians and specialists. I will recommend them to my friends and family! Please. Keep working that way. It is the key to resounding success. I am very grateful for the attention received.

Jordan Dobson

Excellent service and hospitality from the moment I stepped through the door. Yassir made the experience of purchasing my first car a very smooth and comfortable one with his inviting nature and personable demeanour. From the process of choosing a car to pick up day, Yassir was very helpful along the way, and made the whole transaction seamless. I look forward to continue doing business with him and Oakville Hyundai in the future.

J JR

Terrible experience with their service dept. I had a sudden power steering failure 2.5 years ago which almost caused a major accident. I found out there was a recall that I was never notified about which resulted in my power steering being replaced for free. Just this week while driving on the highway my power steering column suddenly fell apart and lodged behind my brake. I had a complete loss of steering and braking. My car flew across three lanes of traffic and I was able to stop with the emergency brake 2 feet from the wall. I didn't hit anyone which is a miracle. Anyways, it turned out a bolt came loose in the power steering column and Oakvillle Hyundai told me it wasn't their fault because it looks like someone tampered with the steering. I explained that it was obvious the tampering was when they replaced the power steering two years ago and it had not been touched since. When I said they should cover the cost of repairs which was only $150 they were very rude to me. I was planning on buying a new car this year. Lets just say for $150 dollars they lost a customer for life. BTW, If I had been going full speed on the highway when this happened I'd probably be dead and they would have a major lawsuit on their hand.

Fade Tactics

Been looking into purchasing a car and have been leaning to Hyundai for some time now. The customer service is amazing especially how much i was taken care of by Marc Auciello. Well rounded person who is honest and caring to accommodating anything i have requested. Understood my lifestyle and finances to see which car and plan suited my needs to the fullest. I recommend him to any future customer for Hyundai!!!!

Darryl Gomm

My experience at Hyundai of Oakville was great. It is a very warm and welcoming environment and I was not harassed while I looked around. My sales rep, Marc Auciello, was very helpful and listened to what I wanted to make sure he could make the right recommendation. My Santa Fe is perfect and I'm glad Marc suggested it instead of the Tucson. The Tucson would have been too small for me and my family; thanks Marc! I would and have recommended Marc to anyone that was looking for a vehicle.

Aaron DiMaria

Just bought my first car ever here, a 2016 Veloster DCT, and the sales and finance team made it easy and painless. You hear a lot about the stresses of buying a car, but I can say from my first experience it was nothing like the horror stories your parents will tell you. Christine was my sales person and she was informative, not pushy, and answered all my questions. They didn't try to upsell me on features or products I didn't need, and were honest in telling me what was what. I'd definitely reccomend this dealership for other first time buyers or anyone really looking to get an affordable car and a great, stress-free dealership experience. I'll definitely be back and they've earned a loyal customer. Kudos to the team and I'm super excited to be behind the wheel of my new Veloster!

Mike R

Had an odd experience with a recent service appointment. Made an appointment online to have my car looked at. There is a recall from Hyundai which I had them look at. I get a call a few hours after dropping the car off that it's ready to go, I arrive grab the keys and paperwork and leave, issue still there. I had assumed it was fixed because the service department did not say anything about it not being fixed or giving me a quote to fix the issue. I work for a dealer and I expect as a consumer a quote on fixing the issue or a heads up the recall was not part of the problem. If the problem is not fixed when the customer comes in isn't it regular practice to give them the option of fixing the issue? After a few calls and phone tag I received a rough quote on what is needed. Poor customer service. I have visited another shop and they got right to work outlining the pricing and issue and timeline on when it will be completed. I left feeling like it's your issue , figure it out.

N McIv

Decent service buying a car but when you need to get the engine replaced because most of their 2012 and 13 elantra's start to tick at a high volume don't expect much help. After calling three times and being very polite, they continuously ignore our request for a bill of sale (required to get Hyundai to replace the defective engines free of charge) emailed to us. After sending a relative in to the store (we live in a different province now) to argue on our behalf they were unhelpful until he started to become more aggressive and persistent. Their receptionists and managers are useless if your not about to fork over 10s of thousands of dollars and instead want to repair the obsolete cars they sell. If the notorious Hyundai ticking noise happens to you, prepare to be required to present a great deal of paperwork to get them to fix the issue.

Frank Wu

It is hard to praise dealership these days, but they probably deserve some good words. First, they finished my car service in time. Second, once they found brake pad is too thin to be serviced, they asked me what to do, and reduced the service package price when I chose not to service brakes on that visit. Third, while waiting there, chatted with the salesperson, who patiently explained the new features for new model of Santa Fe.

sumedh sonawane

Good dealership, I didn’t buy a car here but a gentleman named Joshua helped me out and the service was very friendly and professional. The deals are not half bad either

KIM Walker

I have had a wonderful experience with Hyundai Oakville. The Service Department is outstanding. They’re extremely knowledgeable and really friendly. I’ve been dealing with the Oakville location for 3 years now and have never been disappointed with the customer service or the work that has been completed on my car. Jason, the Service Manager has been very helpful to me anytime I’ve needed advice on my vehicle. My ABSOLUTE favorite person in Customer Service is Susan! She has such a beautiful energy and always without hesitation goes out of her way to help me! I would highly recommend doing business with Hyundai Oakville!

HB Z

I dropped by one day to look at the 2017 Santa Fe SUV model and met Jimmy the first time over there. Frankly, Jimmy is a very cool, knowledgeable and professional guy. He provided lots of information about this SUV in details. He demonstrated some of the features, of the vehicle, thus allowing me to see rather than just hear. I had great experience with him. If anyone is looking for a great sales in Oakville Hyundai, I will not hesitate to recommend Jimmy.

S G

Hyundai Oakville is the most terrible car dealership I have ever visited. We came there to take the delivery of our 2022 Santa Fe and the treatment given was terrible. I would strongly recommend to try other dealerships as these guys have no respect for the clients. ‘’Hardik’’, one of their sales rep He’s extremely ill-mannered and irresponsible. He mis-behaved with us and talks in a very harsh and rude tone. We wanted to check some amount in the sale docs and he wanted to rush everything to close the delivery. It’s not a small amount it’s a $65,000 car. When we escalated the matter found that others were also rushing for everything. It was a horrible- horrible experience. They spoiled our experience of buying a new car completely. #Strong caution!! #Not recommended at all!!

Frank Cheng

I was just recently there taking a look at the new Elantra GT. An amazing experience I had with the people here at Oakville Hyundai of Oakville, especially Jimmy who was extremely welcoming right as I step into the dealership. He was very knowledgeable and showed me the best payment options for my current status. Overall a great experience and will recommend this dealership to anyone looking for a Hyundai.

ANKIT SAVALIYA

This location staff is friendly and seems nice but they told you to buy extended warranty and you will get back if you don't use but they never told you that you only have to drive 20000 km per year, if you drive more than that then you never get any money from extended warranty either you use it or not. It happen with me. I drove 100000 km in 3.5 years due to my daily commute is more so i took this warranty but they didn't told me truth and in last week i changed bearing and they told me to use extended warranty and i told them if i don't use then i get it back so i will pay for bearing service but they told me that i have to use it because i am not eligible to get money back due to excessive driving and not met criteria for 20000 km per year and I have to use it. It cover only 40k above 100k so don't buy it , its not worth it. Service center told me that they got many customer who ask same question about warranty who bought vehicle from Hyundai Oakville. This dealership not telling truth about warranty but just try to sell them by hiding facts.

Jason Gozzetto

I have to say Hyundai Of Oakville is one of the best dealerships I have ever delt with. I started dealing with them when I went to purchase my 2017 Santa Fe. And I love it. Sales was always friendly and dealing with the entire service department from the Manager Jay to the entire staff they are always friendly I am so impressed with Hyundai Of Oakville I just purchased a brand new Veloster N I have been working with Jimmy and Eddie on pricing for month to make sure the deal made sense. They wanted to make sure I got the car I wanted so that I would be happy. They never tried to pressure me which is something I can appreciate In the end I got the car I wanted and love it. Hyundai Of Oakville has a great sales and service team. I have only purchased 2 cars from them and they treat me like I have been a customer for 20years. One of the best.. If looking to make a purchase I would definitely go to Hyundai Of Oakville.

Donna Wiese

So friendly and helpful!! Always taken early and done so quickly. Nice clean car with fluids topped up and all with an oil change!! Can’t beat that. Definitely recommend Oakville Hyundai. Great experience from getting my new vehicle, having questions answered and service so far. Adding a second post since my most recent visit and blown away by the customer service again!! Loved the new setup with the drive thru drop off. Absolutely awesome young woman took care of me and went over and above!! Service of my car was awesome as always and witnessed an interaction with another customer that demonstrated genuine concern for safety in her recommendations regarding tires!! Never feel like they’re hosing you! Well done Hyundai Oakville!???????????? New review: had an issue with my windshield wipers during the snowstorm. Was not close to home but able to do a temporary fix and make it back. Made an emergency appt, arrived early and taken right away. They explained what happened, and fixed the problem in no time. AND ALL NO CHARGE!! I was blown away. Was very anxious driving with the wipers not working properly, but thankfully the snow had stopped and they accommodated me immediately. Can’t say enough except they went above and beyond!!! Even topped up my washer fluid and washed the car. This is the definition of customer service!!! Kudos to all involved!

Terry Shank-Franchino

I always have great experience here. They treat me so well. I've been a customer for 17 years and they are the reason I bought 2 Hyundai vehicles

michelle draper

From start to finish, they were friendly and helpful. Started on time and had me out of there in no time - car washed and everything. Have already booked my next service.

Tom Story

I have been dealing with Susan, Jay and team in service at Hyundai of Oakville for 8+ years now, and I take this opportunity to commend them on professional, courteous, timely, error-free and friendly service. Thank you team for your great work. Best, Tom Story

corwin wills

Always helpful and kept me up-to-date on the status of my services as well as only did the required work and Matt who advised me of any recommendations and the related costs involved so no expensive surprises. Starting with Sally who booked me for all the correct services needed and Mike in the parts department for his recommendations for my tires during this change to winter tires and what to look out for in the spring.

Bogyung “Ella” Seon

The service and communication were pretty fast and responsive. The dealer, Yassir also provided a good offer for me. Thank you for the service again.

Richard Anderson

I dropped my car off to have the driver seat warmer repaired-(For a second time). They already repaired it once before. So I found it quite strange that it conked out AGAIN!! However. They quoted me over $900 for the repair, which I kindly rejected. They offered to washed my car as a courtesy. (That’s the least they could do). I noticed that the hood of my car had all these white dots covering the entire hood. Almost paint looking which will not come off. We left a message for the service manager (who was not in the office, convenient). We did get a message back from them claiming that the spots were previously already there. Which is totally untrue. We called back again and spoke with the receptionist and assured us they would call us back that afternoon and they did not. Extremely poor customer service.

Cindy Price

I bought a new Venue 6 months ago at Hyundai of Oakville. The purchase process was easy and not intimidating I left a review after I purchased the car. I love the car. This week I took it in for the first oil change and check up. The …

Taylor Marie

Bought a used car from these guys and ended up with a problem within the first month. Went in for service with an appointment (they’re service hours are terrible for anyone working 9-5 jobs, but that’s another issue) and it took them 2 hours to tell me exactly what I had already told them when I got there. They sent me a text to tell me service was done however nothing was actually done on my car and they didn’t even offer to actually fix anything, I had to ask for it. Then they told me I’d have to come back in 2 days because they didn’t have the parts. When you tell someone “if that is the issue with the car it will cost this much”, you expect that number to include the solution to that problem and for them to check if they actually have the ability to fix that problem today. At the very least you need to communicate with your customers while the car is still being serviced to update them on the problem and discuss solutions. Due to a lack of communication and terrible customer service from the start I ended up wasting money and an entire morning for essentially nothing.

L P

My family just purchased our third car from this dealership and we have yet to have an unpleasant experience here! The staff is always accommodating and patient, and they make sure to set you up with the right car at the right price. With our latest car, both Abdul and Yassir provided ample information and gave us the best price we could have asked for. We also bring our cars to be serviced here and have never had an issue, the service staff is timely and friendly, especially Matthew. We give this dealership a 10/10 recommendation :)

Liz Snelgrove

Yassir made my experience buying a new car very simple. He was incredibly responsive and I would highly recommend him.

David George

Service Advisor Caitlin is an excellent customer service ambassador. Very friendly and helpful, knowledgeable and professional. The work was competed sooner than anticipated. Excellent dealership and Service Advisor team. Keep up the excellent work ladies. Thanks for the positive experience!

Jennifer Knobbs

Buying my Hyundai a year ago was an amazing experience with Mark, but I want to thank the service team here. They are incredible! I always am greeted with a smile and receive the best customer service. I want to thank them for treating me like "family". After my experience today, he truly went above and beyond and made everything better! He made my day. I honestly cannot say thank you enough. I will never go anywhere else - best service & great people.

Yvonne Drumgold

This dealership is pleasant, extremely clean and efficient. This is my second experience with them and extremely positive. The staff are also polite and efficient.

Navneet Singh Virdi

Thank you Yassir for providing the best service. I bought elantra 2022 with traded in my car. He gave me the best appraisal than the others. He was straight and no hidden fees which i was being ended up with the other dealership. If you are looking for new car, i would suggest to go once meet with him.

Dali V

Quick service keeping all Covid safety precautions in mind. Caitlin was very helpful and friendly. Thank you.

Leo Ditschun

I purchased a Genesis Sedan Technology in December of 2011 as a 2012 model. I also purchased extended warranty for this vehicle at the same time. The car's been great and except for a few "infant mortality" issues, I have not had a problem - that is until 2 years ago. My back-up camera failed after a period of operating intermittently.Turned out I was still within the warranty period, however, according to the service advisor the insurance company were not willing to approve the repair until it had been determined what exactly was the failure - the camera, the harness, the display screen (although the screen still worked for other functions - the Nav system, radio display etc.) and it was left that I would have to pay for this diagnostic service so as to establish that it was an original part that failed and not due to other causes. My position was that that I had bought insurance and was now making a legitimate claim and hence the onus was on the the insurance company to pay for this. I decided to call the service manager about this issue. After some discussion, he agreed with me and offered to discuss my problem with the insurance company rep himself. He suggested it was the wiring harness. Once the harness arrived, a service call was scheduled to install it. Unfortunately that did not solve the problem. To make a long story short, in turn the camera was replaced (also found faulty) but the system still did not work, so the next thing was to change the display screen and when that was also found to not resolve the problem, the electronics driving the screen were also replaced. Finally, the system worked. Despite all the problems and unforeseen issues, this dealership resolutely stuck by me until the problem was solved at no cost to me. I had been doing all my service exclusively at this dealership and obviously with this saga have continue to do so. My latest visit was simply to install new summer tires replacing the originals (after 10 years). The job was done perfectly. I cannot rate this service department highly enough and would not hesitate to recommend this dealership's service department to anyone.

Cheryl B.

Good customer service. Caitlin did a good job of explaining the cost and service since I was in between recommended service appts. The notes on my bill are helpful. Convenient online booking system with some minor glitches to be worked out.

Yinusa Idris

I received an excellent service when I took my car for my 1st service. it lasted less than 1 hour. Very pleasant service professionals.

cristian petreanu

It is a amazing experience every time when I'm there. Awesome staff especially Caitlin from Service and Yassir sales assistant manager. Those people don't hesitate to help you out with any problems regarding your car. Awesome

Alan Kwan

Booked my Santa Fe for a recall service 3 weeks in advance, but upon arrival no one informed me that the part was not available. Service Associate was unremorseful, and only focused on seeing if I wanted an oil change. Also, based on past experience, don't be afraid to shop around for maintenance and oil change prices. I found this location was significantly more expensive on a service level 3 oil change, compared to other locations in Mississauga or Burlington. I had to complain to the service manager in order to get a price match.

Bojan Janjic

I went here a few weeks ago to check out the new promotions. Not the biggest Hyundai fan but i was impressed with the sale rep knowledge of the car specs and industry. The reps name was Marc A, i really recommend talking with him when you enter the place. He was knowledgeable and helped me understand Hyundai's perks.

Antonio Neglia

After a few months of shopping around for a new vehicle, I decided to pay a visit to a friend who works at this location. I spent the greater part of the day with Ramsen, Paulina, and Tanya. I can honestly say this was the best car dealership I have ever been to. All of the above staff were extremely polite, knowledgeable, friendly, and most importantly, not pushy, whatsoever. As far as service technicians go, Ramsen is the go-to guy. He was incredibly honest with any questions I had, and took time away from his service work to really make sure I was getting the car that was right for me. This was my first brand new vehicle purchase so, obviously, I was trying to find a great deal. I didn't even have to ask for one. Their General Manager, Greg Carrasco (yes, the one you're thinking about from AM640) set me up with a great package. If you want to be treated with respect and like an actual human being vs. a wallet, I would highly recommend this location. Great selection, great prices, and even better staff; there's really not much more you can ask for when you buy a car from here. Other brands and dealerships, take notes. Thank you so much for making this purchase painless and easy. I will definitely be back again in the future.

Justin Fung

Bought my first Hyundai! I needed a new tow vehicle for my boat and was pleasantly surprised with the towing capacity and power of the Sante Fe XL. Their helpful and knowledgeable staff got me set up with hitch, 5 pin wiring harness and everything I needed just in time for spring. Great staff, great service and great price!

Scott Chornous

We had a positive experience at Oakville Hyundai. Salesperson was friendly and helpful. Was able to buy a new car within a few days. Great financing. Overall, I would recommend Oakville Hyundai.

Nilu Jay

Good service and friendly. Very nice building and showroom. Yassir explained the process and helped me find a vehicle that I am really happy with. Great experience overall.

jovana stankovic

i recently purchased a 2017 Hyundai Sonata from Marc Auciello the sales manager there. I never felt pressured to buy on the spot or to buy up any extra purchases. He gave me his opinion and had reasoning for it to go with my lifestyle and budget. Hes knowledgeable about car insurance as well so that was a bonus. Would definitely recommend friends and family to go there and to deal with marc specifically. He even went in outside of his hours to make sure i got my car when i wanted it.

Grace Torres

Our customer service experience with Yassir was excellent. He was professional, prompt, efficient, responsive and helpful. He made the process of buying a car smooth and stress free. Thank you to Yassir and to all the staff at Hyundai of Oakville.

Digi Bay

I've been taking the newly bought car to be serviced at this location regularly, as I bought it from the same dealership. However, very noticeable downgrade in service can be noticed especially when it comes to staff friendliness during checking in the car. They also don't brief you any more on what excatly was done/covered under the service until you ask. Waiting area wasn't clean much with no hand sanitizer in the room. One sport channel displayed and they didn't want to change the channel while waiting (1.5 hr+), although no one else was in the room! It's not worth the distance coming from Toronto. Could have done it at any other nearby Huyndai service location.

andrew ramsingh

Excellent service appointment. Drove my vehicle into the bay 15 mins early and was greeted by very friendly staff, without having to wait. Caitlin Richer looked over my vehicle and promptly emailed me the details of the work to be done and pricing. I was also provided with a coupon for a free carwash as their carwash service was not available at the time. Extremely seamless and hassle free experience and I look forward to continuing to use Oakville Hyandai for my regular vehicle maintenance.

Trent Shapcott

Simplest car purchase experience I’ve had. The staff there were very cordial and pricing was very competitive. I will not hesitate to go back.

Baba Baba

I just purchased a 2016 Hybrid Hyundai Sonata Limited. Sales manager (EDI),sales representative( MARK) and finance lady( TANYA) they all were very helpful and professional. Special thanks to Barry and Michael from part department. Extremely helpful service people. (Giulio, Susan, Mathew, Ed) Can recommend to anyone.

Danielle Parent

Sales person was wonderful and manager did not waste my time and we were able to negotiate for a new car in no time. Once I returned for the delivery, they explained all the future and was pleasantly surprised with the added features on my new Kona 2022. Definitely recommend this dealership.

Derek Walker

All of the staff at Oakville Hyundai were great and my experience was safe and quick. There was no pressure to have more done to my vehicle than I had requested and I was pleased to see a gift in the passenger seat in my Tucson. Thank you so much! Take good care, Derek

Mikusha Patel

Our experience at Hyundai, Oakville was very smooth and awesome with the help of the Sales representative-Hardik. Great service!! Thank you!!

Julia Rodriguez

Yassir Kassabbachi has been great in helping us to find the right car. We felt no pressure at all and Yassir listened to our requirements. Also, the final price was as discussed and there were no surprises at the time of payment. Thank you, Yassir!

Felipe Saavedra

We bought an Ionic 5 with Yassir and we had very good experience, specially since we required to handle everything contact-less and it worked out perfectly. Thank you!

James Cobban

The dealership was very prompt with timing and reasonable regarding dropping off the car for convenience. The work was, presumably, done well and properly. The service person/people did not revert the car's settings back to our preferences, specifically: they did not revert the temperature setting back to Celsius; they did not turn off that hideous welcome chime, as it was prior to service; and they turned off the auto headlights for service, but didn't turn them back. These are things that are easy to ensure are done to please the customer. They weren't. And this wasn't the first time. I thought I took it to Hyundai of Oakville, not Nav Bhatia's Mississauga Hyundai.

Steve Theresa

I have been going to Hyundia of Oakvillefor a while now and always had a great experience It seems each time I come back the experience gets even better. They are continuously providing great service and friendly staff. Keep up the great work team!

Elizabeth Thompson

I picked up my car on a wet dark night and drive off. I realized when cars kept honking at me that my lights weren’t on. I then tried to adjust the side mirrors only to find they were turned in and required pulling over and getting out of the car to adjust. Also the screen was not what I had before the car went in for service. Before the car went in for service, the lights were on automatic, the side mirrors were where they should be and the screen was what I had set it at. Before returning the car could the mechanics please see that the car is returned to whatever state it was when it was brought in. Thank you

Lynne Flory

Have had my vehicle serviced here since I bought here. The service is great and timely. Scheduled my appointment on line, so very easy to book an appointment. They have a new set up to drop off your vehicle. A little unsure how it worked, but it worked great! Thanks for looking after my vehicle.

avi khurana

Our Manager Yassir is very friendly and humble. From the first phone call till the delivery of the vehicle, every step was smooth and efficient. I would highly recommend considering this dealership.

Amanda Giorgio

Bought my car here and everything was great. Stars deducted because during covid you would think a multi million dollar company would pay for your Uber ride when you take your car in for service during covid and no shuttle running or waiting room so you can get back to your newborn baby.

Ar

Had a great experience at this Dealership. I was never a big Hyundai fan but after coming in and getting more information about certain vehicles, I have definitley come one step closer in coming and purchasing a vehicle . I would recommend dealing with the Finance Manager Omar at this Dealership. He was not pushy at all, gave me room to breathe and gave me the confidence to come back and purchase a vehicle when I am ready.

Gursharan Gatoria

Great staff, very professional, friendly and accommodating. I have been to quite a few dealerships in search of a new car and have my fair share of good, not so good and bad experiences. I certainly had a great one at Hyundai of Oakville. Thank you Hardik for all your help and time.

Ahmed Shahin

My experience with Hyundai of Oakville was wonderful. The assistant sales manager Mr. Yassir has provided me with top and unbeatable service for the past three years. He is very courteous, friendly, and understanding of the customer's need. He is very direct and provides me the best options with regards to my budget and style of liking. Based on my first experience, I was amazed with how the service turned out to be with Mr. Yassir that I had to come back a second time this year 2021 to purchase my second car. All my needs were fulfilled and it definitely exceeded my expectations. Very attentive to detail and straight up honest. Professional, quick, and just extraordinary service. I would additionally like to thank Mr. Abdul the sales manager for his support and all his effort put in to my service and eventual purchase. He is diligent in his work and puts the customer first. Definitely got me the best deal. Highly recommend Hyundai of Oakville to everyone interested.

canadaboy999

What a fantastic dealership!! Bought my car through Christine Jin and she was as professional and friendly as they come. She listened and made my purchase easy. Abdul Ghafoor in Used Cars is one of the most customer service oriented people I have ever dealt with. He does what he says he will do and won’t stop until you’re happy. If you’re looking for a new or used car, visit Hyundai of Oakville.

sameer kotere

I purchase my Hyundai Elantra Sport from Hyundai of Oakville a few months back and I would like to say that this is one of the best dealerships I have delt with. I had the pleasure of working with Nick Hatton. I really appreciate his service, very helpful and thorough when explaining car features and settings. Great after sales service from Nick and would definately recommend him and Hyundai of Oakville to anyone looking for a new vehicle!!

Lori Delong

I bought my hyandia one week ago. I have bought cars from this dealership before. My salesman, Halim was so patient and knowledgeable about all the high tech features of my kona ultimate. He set up all the technology and made sure I was comfortable using it. He checked in with me by email to make sure all was going well. I so appreciate his approach with sales. He does not pressure he informs and tries to get to know you so he can be sure of what kind of car will suit your needs. MR experience was so wonderful. I felt like home. I would not hesitate to take anyone I know there who is looking for an awesome car buying experience. I must also add that Tanya in finance has great solid experience. She can make sure you have the best deal in town. Thanks so much Halim and Tanya.