Reviews of Budds' Mazda (Car Concessionaire)

Aaron Proctor

From the moment of requesting the test drive to driving the car off the lot today Joseph was super helpful and informative about everything about Mazda. The service at Budds' is great!

Ben Lindsay

I recently purchased my first car from Jason R about a month ago at Budds'. Jason was extremely friendly and made the whole process very easy. He was very knowledgeable and was able to answer all of my questions. He has also followed up with me a couple of times to make sure that I'm settling in well and he has answered all of my follow up questions. I wouldn't hesitate to buy another vehicle from this dealership or from Jason!

Chevis Dilbert

Bought a new CX-5 earlier this year. Excellent service from Joseph, he was friendly, attentive and made sure to answer any issues or concerns. When we received the new car, there was a scratch near the hood. Despite initial trouble to get the right service professional, he was persistent to get the issue fixed just right and trouble-free. Happy with the comprehensive service at this location, everyone worked towards making sure the sale was right for us. No concerns returning to this location in the future.

Edwin Best

I’m gladly to say that my son’s experience buying his first car was a positive experience, with Budds’ Mazda. Our sales representative Michael Ramahlo made himself available to answer any questions we had. As an happy parent I feel this life lesson will be one my son will never forget!

Paul Barcelos

Katie did an awesome job ensuring the service done to my car was done right! I had my CX-5 go in for an oil change and she had the vehicle inspected from top to bottom to make sure everything was in working order. She had called me with what had to be done, aside from just an oil change, in detail. I agreed to have the more urgent things needed to be done taken care of while leaving the not so urgent things for later. A+ for communication Everything was quick smooth and painless all for a great price! Big thanks to everyone at Budds' Mazda !

Alan Hayes

Among local Mazda dealers we chose Budds' because of its positive reviews and reputation. We were looking for a new compact or mid-size SUV, and after reading reviews, we narrowed the range to Mazda, Honda, Toyota, and Subaru. When we made an appointment at Budds', the salesperson assigned to us was Mohamed Kora. It was a very good fit. He knows his cars, and is also very good at figuring out his customers' priorities, and he was also personable, gracious, honest, dependable, punctual, and always glad to help. (Incidentally, he was also the only salesperson at the four dealerships we dealt with who was always careful about his face mask!) We wound up picking the Mazda CX-5 as our #1 because of the car, but if we had chosen a car because of the salesperson, we would have chosen Mohamed. If that makes it sound as if Mohamed didn't make a difference, that isn't quite right: if Mohamed hadn't got us a good price, and if we hadn't had confidence in him, we probably would have moved on to our #2 pick. After the sale, he continued to be helpful, giving us little instructional sessions when we asked, because the CX-5 has a LOT of features.

Mollie Rodgers

I drive a Toyota but prefer to go to Buddz Mazda Oakville for service because the advisor Andrea gives the best customer service. She is very knowledgeable when explaining what needs to be done to my car. I can definitely count on Brendan to keep my car in top notch shape. I felt very safe when visiting in store because all safety protocols are being met and staff wear their masks when required. I would definitely recommend Buddz Mazda Oakville to my friends and family.

Hani Osman

We live in Milton. Mazda Milton is 5 minutes drive from where I live; though, I drove to Budds Mazda in Oakville .. and I never regretted it. The quality of service is completely different experience. Mohamed Kora was a wonderful guy. He explained everything and answered all our questions.

John T (JohnCore8)

I had a great experience buying my vehicle at Budds Mazda. The sales staff were excellent and kept me well informed. The service staff had taken care of 1 small issue quickly. I would recommend them highly.

David Coules

My most recent service visit to Budd's Mazda was outstanding. My service adviser Andrea greeted me by name and carefully walked me through the items to be addressed as part of my scheduled appointment. Andrea gave me information on additional service items that were recommended as well. I was given an approximate time for completion and the service was completed earlier than anticipated. I was given an excellent detailed report regarding my car and its operational state at this time and I look forward to my next visit!

John Kubacki

Budd's Mazda does a great job of developing terrific, customer focused staff. Our primary interaction is in service, and we are very pleased with the attention to detail, follow up, and getting the right job done. We even bring our Ford to Budd's for most of its service. Keep up the good work!

Sabih Ahmed

Excellent customer service. Period. I've been getting my Mazda serviced at another Mazda dealership for the past 3 years with mixed reviews. Due to Covid, I thought of switching to a dealership closer to home (why I didn't think of that before is beyond me). Took my CX-5 for a annual service along with a few other add-ons. Katie (the service lady) was amazing. She was clear, transparent and very friendly. Unfortunately after I picked the car up later in the day I noticed a small crack in my rear brake lights (most likely caused by opening and closing the rear hatch while my bike rack was hanging). I told them about what had happened and they immediately offered to do a no-questions-asked replacement of the broken part. I was really impressed with their "customer first" attitude. Will definitely be servicing m car from here now on.

Zul Mamujee

Amazing service by Andrea and the service crew. Seamless Comms when booking my vehicle in to get my tires changed, however just wish they mentioned that there was no facility to wait for it to be done. I had to trudge through the rain to wait at Tim Hortons just down the road. There was also no shuttle service offered or available. Whilst waiting in the rain to fill out some paper work, one of the mechanics stopped to advise me on the key drop of procedure. I think his name was Devin. Additionally Andrea was also very helpful ensuring that my car was ready as soon as possible. They even cleaned the outside of my car Payment was made easy through a link they sent too. Overalll, I was left happy and satisfied.

bigghippoca

Bought a 2015 Toyota Sienna from Sean. Friendly man who was genuine with his service but was not your pushy car salesman. The Van is running great and feel everyone won on this transaction. Yes, weird I'm buying a Toyota from a Mazda dealership but Sean made my drive from the Shwa worth it to Oakville. Would recommend Sean for anyone's car buying needs.

Ovidiu Irimia

I’ve had some paint issue with my car which required a dealer visit. Budd’s Mazda was close to my work and I’ve decided to give them a try. I want to start by saying that I’ve had an amazing customer experience at this dealership. Every service advisor I have dealt with has been courteous and professional but there is one name in particular that I would like to mention and that is the service manager, Jason Corrigan, who went the extra mile and put all his efforts in trying to convince Mazda that this is a manufacturing defect that has to be fixed under warranty. Although it was a very long road, Mazda finally proved that they stand behind their product and solved the issue to my satisfaction. Again, without Jason, this would not likely have been possible. This is my 4th Mazda and although there were some hiccups with this vehicle, it’s because Mazda’s dedicated employees like Jason Corrigan that I am now strongly reconsidering this brand and looking forward for the new 2019 Mazda 3 for my next car purchase.

Rashed Ahmed

Overall the entire journey of leasing the vehicle was very smooth. Our sales consultant, Joseph Khalaf, was awesome! He provided excellent service from the moment we first stepped into the showroom to the delivery of the car and then following up on if everything was going well. In fact, Joseph was one of the reasons we decided to go with Mazda. I wish all the best for Joseph and my complement to Budds' Mazda for the wonderful experience.

Mohamed Betity

I moved to Oakville in summer and I just had my first CX-5/2016 maintenance services with Budds' Mazda in Oakville. It was so easy to book the appointment online. At the service centre , Andrea was the one who received me. She was so helpful and she explained everything to me. She was great. She prepared a shuttle car for me out and back in when the services are done. My overall experience was so great with Budds' Mazda and I am definitely coming back again. Shout-out to Andrea and Paul for helping me.

Frank Joaquim

Well picked up my car today Mazda6. Salesperson was Joseph. Was a great experience. Very up front Salesperson which i love.He came in on his day off so i could pickup my car. Budds was a really good experience. Hope to deal with Budds/ Joseph again! Thanks

Tristan Crisp

My entire experience at Budds' Mazda began on a whim. I had just finished a test drive for a vehicle I had become really attracted to, but wasn't quite sold on. I decided I want to try one more car out that day, and stumbled over to Budds' Mazda. Best decision I made in 2020…I even proposed to my girlfriend in 2020, so…yeah. When I arrived at Budd’s Mazda in September 2020 I was greeted by Mr. Sean Gooding who was happily ready to let me test some of their vehicles out. As I am 6'5 and not skinny, I needed something than can handle me, my fiancé and our future family we intend to begin soon. Sean let me test out a new Mazda 3 hatchback, which sadly I, nor my fiancé, did not fit in. When I arrived back at the dealership, feeling somewhat defeated, I asked Mr. Gooding if they happened to have anything a little bigger around the same price range. I was responded with a question about my feelings towards the Ford Motor Company. This Ford (2013 Ford Edge Limited) had, apparently, just made its way to the team at Budds’ and I got to test it out. I immediately fell in love with that vehicle. I could tell Mr. Gooding could notice that I wasn’t ready to pull the proverbial trigger on his vehicle just yet, but he could still notice my desire for the vehicle. I greatly appreciated the respect he showed me while I was contemplating what massive decision I had to make. I was being bombarded by multiple sales representatives for my inquiries into their vehicles. Sean's ability to hold onto his patience with me resonates with me still, to this day. Mr. Gooding doesn’t let his very smooth tongue do the talking. No, he allows the vehicles to speak for themselves. It began with my inquiry into the Mazda. It was carried over, equally, to the Ford Edge. At the end of the day, this motor vehicle was the best bang for my buck and I decided I did not want to lose out on the opportunity to own it. Sean could then notice my anticipation to own the vehicle and did not stop short of ensuring that I got the vehicle. Once signatures went onto the appropriate dotted lines, we were anxiously awaiting the arrival of our previously loved (used) motor vehicle. Once I received word from Mr. Gooding that the vehicle was not going to be prepared in time for the scheduled appointment we had arranged, I was understandably gutted. My current motor vehicle was gifted to me, and was very much on its last leg. I was concerned that it would not survive long enough. Of course, when something totally unexpected happens it sucks. However, Mr. Gooding, and the team at Budds’ Mazda, helped encourage me that the wait for the vehicle was well worth the patience I had to provide. Ironically, I now had to apply the same patience Mr. Gooding applied to me earlier. This was a valuable lesson, and I appreciated experiencing it. No amount of money could have taught me that valuable lesson. Once the vehicle was repaired as promised and fulfilled by Mr. Gooding, I was beyond excited! Once the plates were swapped, and all paperwork was provided I was ready to drive off into the sunset with my appropriately, now named, Ginger (2013 Ford Edge Limited). Yes, her name is Ginger. Show love to my Ginger, or else she will show you what her brand new turbo engine can do. One last comment about Mr. Sean Gooding: His customer service and genuine care for people is natural. It is not forced, or coerced. It may have something to do with his personal life outside of work, however, I absolutely refuse to prejudice this absolute diamond. Whatever the reasoning for Mr. Gooding’s cool demeanor is, it is amplified by the fact that Sean genuinely cares for his customers; His actions speak louder then his words. Go see for yourself. To me, his intentions are to make sure every customer drives off the lot happy with their experience at Budds’ Mazda. Even if you do not purchase a vehicle from them that day, or at all. This is customer service. Go experience it for yourself already! What are you waiting for? You'll never get more time then you have right now.

Guilherme Hernandes

Budd's Mazda continues delivering very customer friendly services (easy to book, no stress) and a great team (Sean, Aislinn). Special thanks to Ganesh, very valuable tips on maintenance and car knowledge. Keep up the good work Budd's Mazda Oakville.

Joumana El-Shahed

Buying my first car was a great experience, especially because of Gabriel’s excellent service. His communication was amazing and he made sure to explain all the features of the Mazda CX-3. He clearly believes in the Mazda brand and that shows on his authenticity and professionalism. Thank you Gabriel for the great service and matching me with my dream car. These past few weeks driving it have been exceptional!

K Ganesan

Update: Dec 30, 2018: OK, so I visited the showroom a few times due to my sensor issue. I found the service guys to be courteous and respectful. While my problem is not fully solved (probably due to Mazda design deficiencies), I will not hold the dealership responsible for that. They seem to be genuinely interested to help me and are very professional. I may be reluctant to buy a Mazda product again, but the dealership is still a very good dealership and the people working there definitely try their best. I have no reason not to give Budds Mazda a 5 star. I think it is very fair I write about the 'sales' experience, the 'finance' experience and the 'service' experience separately. Firstly to begin with, the sales experience was terrific. Jason Rebelo is a very knowledgeable salesman (I can say the most knowledgeable once I have ever experienced). Jason also gave me all information and was honest and truthful in everything he told me. It was a very comfortable and pressure-less experience. So 5 stars to Jason and Budds Mazda here. The 'finance' experience was also good. Carla was very professional and explained things to me clearly and most importantly she treated me as a valued customer and was very prompt with all her communication. So 5 stars for that that. Unfortunately for me, I had some technical irritants with the car and the service department so far has been very 'Careful' about saying anything. Also my brand new car has some problems with the sensors (yes sucks, but this is life and things happen). I have to take it back to the dealership under warranty. I am leaving it at 4 stars now, Once I have a first hand experience the 'service' department at Budds Mazda, I will update this review

David Ivanov

UPDATE: Since writing the review below I was contacted by Jason the department manager and he helped me arrange an appointment with the shop to fix the scratch. I am happy to say that they were able to accommodate the appointment right away and the paint job looked good as new. Thank you Jason for jumping in and making it right. Original review: I have been going to this Mazda for service on my Mazda 3 since 2011 when I purchased used from them. The service is always been decent and priced well. Why 1 star? Because last month I left my car there for two recall fixes one of witch required the front driver seat to be removed and the adjustment handle replaced. The night I picked my car I failed to notice the massive scratch left on the inside of the door... There is no way a scratch like this could happen in any other way but by their service ppl. So here goes it, they scratch my car, keep quit and hope I don't notice, when I call first told me the service Manager is on vacation so had to wait for them to come back. Obviously they never called back to follow up. Next few times I called in they didn't seem to have a record of my complaint... In short typical dealership shady behavior not owning their mistake and making it right for the customer. And here I was thinking they are better that this...

Elaine Maloney

GREAT SERVICE. I am extremely happy with my very recent purchase through Budd's Mazda. I was contacted quickly by management and then as promptly by my assigned sales representative Mohamed Kora. Mohamed is friendly, professional, easy to do business with, attentive and prompt. Through his consistent willingness to communicate so effectively we were able to come to an agreement that worked for us both and resulted in me being extremely happy in my new vehicle. Thank you Mohamed and Budd's!

Emma Chambers

We recently bought a used car through Budds Mazda and had a great experience. Joseph Khalaf made the entire process very easy and comfortable. Would definitely recommend!

Brian Freitag

Recently purchased a Pre-owned Mazda3 which was in perfect condition. Sales woman was Deborah Blackburn and did everything in her power to ensure that my first car was a good one. She did not place too much pressure on me and gave me a price of around $2,000 less than what JP Motors offered for a car in much worse quality. I highly recommend Budd's Mazda not just for their fair prices but for their customer service as well. They definately gave me a reason to bring my business back in the future.

Diane Savard

I would highly recommend BUDDS Mazda! I recently purchased my second CX-5 there, and, Jason Rebelo and everyone at BUDDS Mazda provided a truly five star customer service experience.

Amena A

I went to test a Mazda 3. The vehicle drove great. I had a great experience with the sales associate (Rahul). He was very understanding in terms of my needs for a vehicle. He was very knowledgeable and honest about the car. He made my purchase an easy and hassle free decision. Highly recommended!

Bill Keay

The parts and service department is hardworking, friendly and helpful. After my car was serviced they washed it for me. The shuttle service is excellent too! Jason Rebelo took me out for a test drive in a CX-5 and did an outstanding job too. He was very helpful and really knows the car well and was able to describe the features of the car in a super way and I enjoyed the test drive. I highly recommend you go to Budd's Mazda for your next car and or service.

Leslie Ruo

Our first visit for an oil change for a 2016 CX-5. I asked about updating the infotainment system and it was completed along with the oil change. Luckily, I was still under my warranty. My home dealer, Mainway Mazda, never bothered to update the infotainment for free under warranty. The price for the oil change was also about 15% lower than our home dealer.

Victoria Bomberry

I pass two other Mazda dealerships to bring my car here for servicing. The customer service here is simply unparalleled. Every single staff member I've interacted with has been friendly & courteous. Of course time is important to all of us. I enjoy being able to schedule appointments online and have never had an issue securing a convenient time to come in. Plus the time estimate of every service has been honoured. And, most importantly, I leave knowing my car has been expertly serviced!

Gabriela Corsi-Bakker

Buying our first car has been an amazing experience, especially because of Mohamed’s excellent service. His communication was on point; he has a wealth of knowledge and was super helpful explaining all the features of the CX-5. He clearly believes in the Mazda brand and that shows on his authenticity and professionalism. Thank you Mo for the superior service and being such a pleasure to work with. We can’t wait to get our new car!!

Brendan Shaw

I recently purchased a 21’ CX-5 from Budd’s Mazda through Michael Ramalho. Very easy to speak with and communicate through Michael. Michael wants to ensure you leave with a great car- and that I did. Very happy with service, price and performance. Carla did an amazing job taking care of the paperwork and finding me the right deal. Kudos to the team at Budd’s and Michael. Merry Christmas!

Tony Cherian Thomas

Our experience of purchasing our first car in Canada could not have been better! Sean Gooding, the Sales & Product Advisor we dealt with, is very knowledgable on the vehicles there and helped us weigh the good and not-so-good aspects of the used car we were interested in, and helped us take the right decision. Right from the time we first entered the dealership, to driving away with our CX-5 a week later, my wife and I were treated with respect and professionalism which made us really comfortable. If we decide on purchasing another Mazda, Budds’ Mazda will be on the top of our list of dealerships to approach!

Marc Lessard

I love Budd's Mazda located near 3rd Line and the QEW. Budd's always had what I needed for my Mazda 6. Andrea, Ganesh and the other service staff are the best! Years ago the experience I had with another Mazda dealer forced me to look elsewhere. I found Budd's Mazda and I have never looked back! They have my back and they have my business!

Yelena V

I recently purchased Mazda3 from Budds' Mazda. Just wanted to Thank you Jason Rebelo. It was a pleasure working with him. He was extremely helpful and reliable in terms of communicating back and forth with all my questions. During test drive he showed all the features of the vehicle and explained everything in details. He was very knowledgeable, professional and friendly. It was awesome that he followed up after the purchase and asked how my experience was going with my new car. If you're planning to go to Budd's Mazda I recommend you speak to Jason Rebelo.

aries w

made an appointment to see a car here two days ago, when we arrived. The sales person we had appointment with were not in store. waited a few minutes he came back and set us up for test drive. after the test drive, we went back into the office and starting to talk about the purchase detail. He told us to have a seat and wait for him when he walks away to another desk to talk to another customer. we waited and he came back ask us how do we like the car, we asked if the shop can get the stone chip on the windshield to be fixed before delivery, he said he will have to ask his manage and walked away again, straight to another desk and sit down to talk to another customer. didn't even go to his manager. then I went to him and said he seam pretty busy with other customers and I can come back later as I have other cars to check out. He then apologized and came back to our desk right away starting to put number together. then he present me a low-ball trade-in value for my car and showed me the number I have to pay on top of my trade in. I review the paper and noticed the number he presented us is about $5000 more than what it should've been, I questioned the number he looked at it again and blame the computer making the mistake. I then made my offer and he walked away to ask his manager then came back and refused my offer without counter offering and I said thank you and walked away from this dealership. This is my first time considering a Mazda and the cars are good we did want to purchase the car we seem but the service is just wrong. To be fair, he was always polite when talking to us, it's just he is too busy and maybe double booking the appointment so he can't focus on providing service to us. while we are sitting there and waiting for our salesperson, we also notice that other salespersons are definitely providing great service to customers as we can hear the conversations being very friendly and professional. I have own many many other cars in the past, I have dealt with Budd's BMW, Budd's Subaru in the past and never ever once be treated like this as a customer. I left the dealership and went to Volvo, which we didn't even have an appointment with, we were treated professionally there and the experience was much better and we bought a car there that day.

B Wong

Fantastic experience! I've owned so many Mazda vehicles throughout the years and dealt have with a number of Mazda dealerships. Budds' is by far the best one yet. I don't think I'll ever go anywhere else. Highly recommended and thanks Budds'.

Ann-Marie Lam

Friendly service! Katie was absolutely fantastic with customer service, quick prompt, friendly, and very helpful. I brought my car in for an oil change and wiper replacement, although there was a little mishap where I had to bring my car in again the same day, the service tech and Katie together again was prompt and quick to fix the issue and I was on my way again. Overall fantastic experience! I will be coming back for all my service needs!! Highly recommend this place!

Shanna Johansen

I am happy to review Budds Mazda in Oakville. I took my 2013 Mazda Cx 5 there for servicing for the first time in December 2021. I was impressed with the level of knowledge and professionalism displayed by Ganesh in the service department. Everything was explained to me and prioritized to my budget. He organized a ride home and back, so I wouldn't be inconvenienced to wait for hours in the waiting room. I recommend Ganesh for any service requirements you may have.

Leanne Palmerston

Matt Wren and the entire team at Budd's Mazda were really great to work with. They helped us find the best pre-owned vehicle that fit our budget. We didn't once feel pressured and each of our concerns were heard and dealt with in an efficient and caring manner. The pre-owned vehicle we purchased was sold to us in a perfectly clean state with all surface damage fixed. I highly recommend them and Matt. While I hope it will be a long time until we need to purchase another vehicle, I know we'll be returning to Matt and Budd's Mazda when we do.

Ben Cohen

Jason in sales is a star, he is always putting in the extra effort to make sure his customers are happy. This is my 2nd Mazda and my families 4th through Jason. I live over an hour away but continue to make the drive down to see Jason based on his professionalism, attention to detail, and friendly outlook. I would recommend Budds, but more important Jason for the ultimate car buying experience. Thanks!

Jesse Thouin

Having the CX-9 regular maintenance done was a breeze. An oil change, fluids, brakes checked, some other odds and ends, all less than $350. Could I do it myself? Sure, but this saved me a LOT of time and headache, and honestly it probably wasn't that much more expensive to let them deal with it. And the process was really easy at Budds. I didn't feel pressured for anything more than I asked for, and they were FAST!!

Alex Hunter

I worked with Mo to get into a new 2017 Mazda 3 - he had an exceptional level of quality customer service and was a pleasure to work with to find a new car. While I did not purchase a vehicle from Budds (they did not have what I wanted - ended up with a lightly used 2014 Mazda 3) the experience at the dealership went smoothly and was much better than other dealers I went to (various manufactures)

Ada Vrana

We had a great experience at this Mazda dealership and are very happy with our purchase. Our sales consultant, Jason Rebelo, was extremely knowledgeable and helpful and we would highly recommend him!

Steve Wolfsgruber

Just got my 24000 service call, Katie and Andrea were great in making the appointment and getting me processed even faster then what they first estimated. Great service ! Also touched base with Jason R (who originally sold me my CX-5). Was really pleased to let him know everything is going great .. and the car is meeting all my expectations. If anyone is looking for a new Mazda, please go see Jason !! He not only sells you a quality product, he also cares about each client he has even after he sells you the car.

Nicole Jenkins

This was my first visit to Budds’ Mazda’s service department as I recently became a Mazda owner. I was very impressed with the friendliness, knowledge and professionalism of Andrea at the service desk who was able to walk me through the process and explain to me all the recommendations the service team had for my car. I will happily come back again!

yichi zhang

One of the greatest dealership I have been with. Leigh is a nice salesperson and very honest. The experience was good, I changed my mind several time along the way, but he is very patient with me and gave me some professional advice. Will definitely come back for my trade ins and other services.

Sarah Butcher

I recently purchased a used 2018 CX-5 from Joseph K. I was afraid to post my experience, as I see from other negative reviews, Budds is usually very unprofessional with their responses but feel I have to express my frustration. We were in a tough spot and were in a rush to get a new vehicle. We looked at all Mazda dealerships and found what I was looking for, in good shape, at Budds. I am a single Mom and forking over 33k for a used safe vehicle is a big deal for me and my children....but we are all about safety first . I was pleased with the sale service, it is from that point forward that I was not impressed. they said I could pick it up the next Monday, then told that wasn't enough time for them to get it ready for me. I was told to pick a time...then before I could respond, I was told to pick it up Wednesday at noon. I replied that I didn't have someone to get me there and I had to drop off my rental. I assumed they would offer me a lift. Heard nothing back. Arrived at noonish and waited for my salesperson. He came eventually, asked me to sign the paper, cheque for down-payment was in the incorrect amount. I had brought the cheque in on Saturday, paperwork had to be redone. More waiting...salesperson got sidetracked with someone else's customer. Salesperson took us out to look at the car, he said he hated to give it to me dirty but they had touched up some of the paint chips....yeah right. There were no paint chips painted on. The car interior and exterior where the same as the week before when I test drove it. Said he would call me to bring it in in a few days to wash it...it is 2 weeks later, no call. So, it took me 2 hours to pick up my car, most of that time spent waiting and waiting . By the way, the only time that I had a quick response was when I was asking about deleting the extended warranty that I had purchased. Now the car says that I need an oil change and I had to replace the wipers so I could see! Not what I expected.

fadi jarjeis

Any one who knows me can testify that I never leave google reviews unless a business has truly blown the service out of the water. Budd's Mazda provided me exceptional service from the moment I stepped foot into their door to the moment I drove out of their lot with a brand new car that I had fallen in love with. I highly recommend going to this location for any and all of your car questions, inquiries, and purchases because I can assure you, you will not regret it. If you decide to go there, ask for Joseph Khalaf and Pat Mosca because they will not only crack jokes, put a smile on your face, and make you want to take them out for a beer, but they also know every thing there is to know about the cars and even how they compare to other car brands. You will not have any questions go unanswered, and it truly was a pleasant experience.

Steph B

I work in Burlington and have a 45 minute commute to work from Cambridge. Recently on my way to work I got a flat tire and had a lot of trouble getting through or a half decent person on the phone at a Mazda dealership. A lot of places basically said they didn't care and couldn't help. When I called Budd's Mazda, Katie got back to me right away and marked me in as an emergency to get my tire fixed right away. She was extremely helpful and very friendly through the whole experience. Within less than 2 full days I had a new tire and rim on my car, all thanks to Katie at Budds. Service was excellent. I appreciate them taking me in so quickly and getting things fixed so I could be on my way. In any Mazda related emergency away from home, this is the place to go!

Steven Boeckler

The staff at Budd's Mazda is always friendly and helpful. I've had good experiences buying a car there and having cars serviced there.

Shahveer Patel

Visited Toyota, Accura and Mazda today and the difference in quality of customer experience went from Heavenly ( Mazda ) to hell ( Toyota ) ... Accura was bang in the middle ... Budds Mazda was not only organized and welcoming but super clean and presentable which honestly is what a dealership should be all about. I was approached by 3 different representatives from time to time asking if I was being helped out ( Meanwhile I had to ask for someone in all other dealerships ) and eventually Jason handled our case and was super welcoming, informative and fast to handle all the paperwork ( Toyota took 45mins to get a rep). Honestly after visiting all the dealers my experience at Budds was worth writing and appreciating!

Kimberley Lansdowne

Was really happy with the level of service I got when buying my new car - Sean was attentive to all my questions and it ended up being a great experience !

Rocio Tresierra

I’d like to thanks Budds Mazda and specially Katie for her exceptional advise and customer service. Her knowledge and professional attitude makes this to do list an easier one. No stress at all and my car is prepared for a new journey, safe and reliable.

Andy Shi

Our family have been with Budds Mazda for over 5 years now, and have had nothing but positive experiences. Both our vehicles are regularly maintained at the Service Dept and the team of Katie, Andrea, and Ganesh has always made us feel welcomed and well taken care of. Even our son enjoys visiting them as they take time out of their busy days to chat or to show him around. Each service was explained thoroughly to us, so we always know exactly what will be done. We are always kept informed of any updates, delays, or additional requirements, and are notified as soon as the vehicles are ready for pick up. When a new repair is discovered, I have always been given realistic expectations, and have never felt pressured to agree to the additional expenses. They have always followed through on their promises, or otherwise quick to offer solutions should something unexpected occurs. I have never had an issue contacting Katie or Andrea, as they have always returned my messages and e-mails promptly, and are very accommodating when scheduling all of our appointments. We definitely feel valued and have always been treated with the utmost respect and courtesy. Thank you to everyone for taking such good care of our vehicles and our family!

Beatrice Lawson

We have been taking our CX7 for service to Budd's for years. Their service is amazing (we didn't buy the vehicle there; the sales team could really take some lessons in customer service). Always a smile, complimentary car wash when they have the time, happy to accommodate time requests and just generally a pleasant and can do attitude. Their wintertime selection is not the best but the CS team rocks.

Mike Therrien

Always a pleasure getting my car service at Budd's Mazda. The customer service staff are friendly, knowledgeable and go to great lengths to explain your service, the time it will take and approximately costs. Overall, very satisfied with their excellent service.

Wayne Featherbe

It was great dealing with Jason. Took the time covering off all the details of the vehicle I had purchased. Very nice person to deal with. Pricing could have been a little better.

479Jas

Thanks for wonderful experience and a great customer service from Mr. Ganesh @ Budds's Mazda. I went for oil change and wanted to see if my car tires was ok for this winter. First of all the oil change was so quick and secondly, I was given honest opinion for my car tires. No need to change tires and will be ok for this winter. Thanks again. I will return here for my next oil change service. I highly recommend Budd's Mazda for oil change and any other service.

Brian Franks

Very pleased with the service and interaction with the dealer during a new car purchase. I had already narrowed my choice to Mazda and one other manufacturer. However the closest Mazda Dealership to me did not treat me as a valued potential customer so I came to Budd's. All interactions professional, with high and obvious attention to Health and Safety during this Covid time. All of our dealing were marked with professionalism and setting / meeting all time and appointment commitments. Very happy with post sales follow-up. I really feel they want to keep me as a customer in the future and aren't going to ignore me now that they have the sale completed. Haven't used the Service Department yet (too soon) but I am anticipating continued superior experience.

Julia van der Sluis

Never had to buy a car during a pandemic, regardless though, our dealer (Mike!) was brilliant, conscientious, and highly informative and made the experience pleasant given the unusual circumstances. I love my new (used) car. She's a beaut. I would highly recommend this Oakville dealership - ask for Mike!

Mariella Irivarren

Our experience at Budd's Mazda was fantastic! and Mike Holguin made the process of buying a car very easy for us. As a first time car buyer I was a bit nervous going into the dealer thinking that every dealership was "out to get me". Mike was extremely helpful in showing us options that worked for what we wanted and he was very honest and open since the beginning in highlighting the benefits of each car. His friendly demeanor made us comfortable and certainly led to us buying a car on the spot. Hands down I knew I made the right choice!

Yang Xiao

I went to Budds' Mazda for changing my winter tires back to my all-season tires. The service there is great as always, staff are all very nice person. I went with my daughter and one of the staff send her Mazda Hotwheels as a gift! I would definitely go there again for any of my needs on the vehicle!

Karissa Prokopchuk

The staff here are amazing! Mehran and his team did a great job. Mike is always helpful with answering questions and coordinating and they did a superb job on my vehicle. By far the best place in the GTA to get any work done. Very professional and best quality job. Thanks to everyone!

Linda Chabot

I bought my first brand new car at Budd's Mazda and am so grateful that I did. Our sales rep Mike Holguin was amazing. He handled all my first time car buys questions with such professionalism and ease. He knew I wanted to get my new 2014 Mazda3 as quick as possible so looked long and hard to find me the car I wanted at another dealership. Thank you so much for making this first time experience so enjoyable.

KITTY ZANATA

We had a great experience shopping for a new Mazda 2 days before Christmas at Budd's Mazda in Burlington, Ontario. Jason Rebelo provided a professional assessment of what we are looking for, reviewed with us the features of the 2021 Mazda CX-5 models, checked stock and arranged for trade-in and financing to our satisfaction. We really appreciate his pleasant disposition nd professionalism. This is the best experience I had ever had with a Mazda dealer and would highly recommend it to anyone looking for a Zoom! Zoom! experience. The annual check up was scheduled promptly and serviced properly.

Darren deRoos

My wife and I just bought a 2008 Mazda 5 from Budds Mazda. We dealt with Rahul in sales. I had emailed him through autotrader and he immediately responded. We agreed on a time and went to see the vehicle. The dealership is very nice and clean and the staff are very welcoming. No attitudes and I felt comfortable immediately. Rahul was awesome. He took the time to answer all my questions, we went for a nice test drive and afterwards I informed him that I’d like to bring my wife to see the vehicle. Rahul was never pushy. Worked with our schedule, not his,and was very professional. I brought my wife back the next night and he happily gave us the keys and sent us on our way. Fantastic! We loved the car as it was in amazing condition(and it’s a Mazda) and then we sat down to hammer out a deal. No silly games. He brought his manager Pat and we quickly agreed on a price. Pat had also done his best to get a decent value on my trade in. Fantastic experience. This was the best dealership experience I’ve ever had and I highly recommend Budds Mazda. Since the purchase I have dealt with them and the service department and Katie in service was amazing to deal with. Truly the way it should be. Five stars!! Thanks Budds Mazda.

Debbie Madott

Being a car dealers daughter I’m a tough customer . I had purchased a car for my daughter here and was comfortable with the transaction. The after sales experience is what was truly exceptional and impressive. A lot of times once the deal is done, the push to please you is diminished. When I approach the dealership with a concern, the care and concern was beyond customer service and expectation. The sales manager Pat and the service manager Jason ensured that customer service and satisfaction was beyond any dealer experience I’ve ever known( except for my fathers dealership 20 years ago) they had true concern and compassion to ensure they stood by their word and explored every option to educate me to make the best decision moving forward. I can’t say enough good things about this dealership. It is very rare in this current market to find such honesty, integrity, and customer care as was found at Budds Mazda. I highly recommend them for a sales new and used, and for service. You will have an honest experience that will make you a lifetime client as well

Phillippe Lessard

I have dealt with 4 different Mazda Dealership's for Service. This location has always done a great job with my car. I didn't even buy my car at this location. The location I bought my car has had horrid service. Budds' has always done great work, for me. As a dealership, though, they are on the pricier side. So keep that in mind.

Bessie Vasiliki Skentzos

Zoom Zoom Zoom all the way! I am super pleased with my new ride that I recently purchased Mazda CX-5 GT ! Thank you to Gabriel and the Budd Mazda team for your amazing customer service. Thank you Gabriel for your patience, efforts in honoring customer loyalty, for your expertise during this experience and for continually following up even after the sale. The warm and friendly staff at Budds' is an added bonus. I would highly recommend this dealership.

Johanne Pasion

Absolutely awesome experience. From requesting information online, to walking into to the dealership to meet Joseph it was such a great experience. There was no pressure or excessive follow up when I first showed interest. By the time I was ready to decide, it was a seamless process and they had exactly what I wanted in inventory. Thank you Joseph Khalaf for providing such stellar service! Your expertise and patience was phenomenal.

Ravinder Singh (Bhazo)

Love my new ride. Rahul was a great sales person to work with. I am very picky and tend to have a lot of questions and he was very patient with me. Everyone was very welcoming and not abrasive. I spent sometime at other dealerships and either found the sales person a bit snooty or completely lost. Rahul had the answers and gave honest opinions.

Kimberley Smith

Gabriel was fantastic from start to finish! Such an easy and straightforward process and we are very happy with the car.

JCA

I am very happy with my last service visit for seasonal tires change over and some regular maintenance. The work was done on time and well. The service advisers at Budd's Mazda are excellent.

Lucian C

It was easy and safe to have my car serviced with Budd’s Mazda. Katie explained the process, and all physical interactions were kept to a minimum. I paid the invoice online and I picked up the car later in the day without any other contact. Service was done as expected and car was washed. Will continue to come here for service.

Dennis Murphy

Budd’s Mazda always treats us with care, especially through the pandemic. Great dealership… the sales staff (shout out to Michael R) and service staff are the best!

Branden C.

Bought a used mini and the experience was great! Had a minor electrical issue and they were able to get it fixed fast. Thanks Jason and Mohamed for the pleasant first time buying a car through a dealership.

Creatine Queen

Highly recommend! This dealership's customer service, coordination and efficiency are better than most places I've been to over my years of driving. I am so happy that I chose to bring my new Mazda here for service! I did purchase my vehicle at Burlington Mazda but then spent months trying to get them to correct their errors and my vehicle purchase rectified. While the problem has been resolved I cannot step foot into their dealership with any peace of mind, so I reached out to Oakville Mazda as per a coworker's recommendation. How amazing this team is!! Not only were they accommodating with providing a shuttle into Burlington, but when they could not get a driver out to pick me up they sent an UBER. Highly recommend to any Mazda owner who wants a friendly, communicative, and honest experience. Thank you very much!

James Ellul

I enjoy dealing with Katie in service. Always friendly and fun to talk too. Katie always explains things to me to ensure I comfortable with what’s being done. Also I love the coffee there!! I would certainly recommend Budd’s Mazda for service to all my family and friends!

Liana M Scott

Buying a car during COVID was an adventure. Budds’ Mazda’s sales, finance, and service teams worked with me to make the process both safe (COVID) and enjoyable. I am now the happy owner of a brand new CX-5 GT and have passed my CX-3 down to my son. Thank you Mohammed for being there every step of the way and for ensuring I was a happy customer. Great job!

Scott Martin

Deborah - thanks so much for all your help during our recent purchase of an awesome used (2012) Mazda 3 for my daughter. We love the car! We had been going from car lot to car lot looking for just the right vehicle, and we finally found it at Budd's Mazda. But what really made the sale was YOU! No high pressure sales tactics, no gimmicks...just great advice and quality service. You made the whole process easy. You are great at what you do. We just wanted to say "thanks" for making it an enjoyable experience...start to finish. Scott Martin, Burlington, ON

P T

I've been searching for the right car for weeks because of the shortage and finally found the perfect one at Budds Mazda. Honest and straight forward dealings with Joseph Khalaf made my experience truly great! I love my Mazda 3 Sport Touring!

Gerald Wagan

Katie Andrews and the rest of the service team at Budds’ have always been attentive and responsive to any concerns or service needs when it comes to my previous and current Mazda vehicles. Communication is excellent and they take the time to explain what needs to be done and why. There are 3 Mazda dealerships that are closer to me but the excellent service is why Budds’ Mazda is always worth the drive.

Nicholas Stathers

I bring my 2003 Acura EL here to get serviced on a regular basis and this group always does a fantastic job. They're the reason it's still running 18 years later! I always appreciate their high quality level of service and can trust their advice, especially from their Service Advisor, Andrea who gives you unparalleled attention. 100% would recommend!

Deanna Riley

This was the best car buying experience that I have ever had. Pat Mosca was the most sincere salesperson that I have ever worked with. He listened to what I wanted, gave me important feedback and information and was very patient waiting on me to make my decision. He was very knowledgeable about the product as well. I will not hesitate to purchase another car from Budds' Mazda!! 3 years later - I bought the new 2017 CX5 over the weekend. I had another great experience, this time with Rahul as the salesperson and Pat as the Manager. Budds' Mazda is a really great dealership. Both the sales team and the service team. I've never experienced a dealership this great.

Shannon Cole

It’s taken me a bit to get to this review as I’ve been waiting for this dealership to make things right. There were 2 marks on the back of my 2017 Mazda CX-5 before purchased. Our salesman checked with the manager and they said they would FIX the paint chips for us instead of a discount. We figured this was a good trade. We were also promised that the vehicle would be detailed before being picked up. When we arrived to pick up the car, everything was great. We had a great time while at the dealership and our salesman Gabriel was very friendly, not too pushy, and accommodating. The vehicles paint chips were not actually fixed like promised. They put a white paint pen to it and that’s what their “fix” was. After looking at it closer, I could have went to the store and done it myself for $4-$10. This was not a fair deal. The price that was shown online was the price we paid and we were okay with not negotiating the price if the paint chips were going to be fixed. The car was NOT detailed. At all. I asked Gabriel if we could bring the car back to be properly detailed and we were told that he would speak with the manager and get back to me. Almost a week later, there was nothing they could do. This was not Gabriel’s fault by any means, but it was very disappointing as it was my first car. There is a tare in the arm rest console but was told it would be fixed with the detailing. Once again, my car was not detailed so the tare is still there. There is what looks to be dog hair in the trunk, I do not own a dog so that was the first clue it was not detailed like promised. I mentioned that it was very disappointing but nothing came about from it. The reason I purchased from Budds vs a different dealership was because I thought it would be a better experience than I had and I thought they’d be more trustworthy than an independent dealership. Overall, I love my car. I don’t think the detailing and the car chips were Gabriel’s fault. He was a great salesman. I am just disappointed and unsatisfied with the paint chips not being fixed and the detailing not being done.

Iyad Yassin

Great and prompt service. Joseph did a great job to make sure to meet my need and choice to get the CX-9 I want. Joseph went beyond to provide the best deal based on my budget. Thank you Joesph and Cory for your professional service.

Naim Faiyaz

Sean and Mohammad were very helpful throughout the entire procedure of buying my first ever car. They were very transparent about when the car would arrive and it was very prompt the delivery. I would recommend anyone buying a car to go through Sean, he gave me his personal number and was in constant communication until I had the keys in hand. The service I received was crucial in making the decision for a purchase.

Craig Beacom

A positive experience. Leigh Armstrong made things involving the trade in and new purchase a relatively simple and uncomplicated process. Overall I was very satisfied with the treatment I received at Budd’s Mazda and would recommend them to anyone.

GIBBY_PLAYS

I bought a used 2015 Subaru Impreza from Joseph Khalaf at Budds Mazda, he was an amazing salesman and helped with all the questions that I had. I walked out a happy customer and I am gald that he was the one to help me buy my very first car!

Cassie Alford

The entire team at Budds' Mazda was amazing from the receptionist to the finance manager and everyone in between. I was thoroughly taken care of and well informed of everything in every step of the process. They were so helpful and accommodating I couldn't have had a more smooth process in leasing my new car and I am so happy with the car they set me up with. Big thank you to Michael, Corey, Joseph, and Mohamed - a great team of gentlemen.

Robert Wang

I recently bought a brand new 2019 Mazda 3 Sport from Budds Mazda. Jason from the dealership helped me through the purchase process. Jason was very professional and knowledgeable about Mazda cars. I typically would consider all aspects carefully before making a major purchase, and after taking my test drive, I knew this is the car for me and made the purchase. Jason is a great communicator and I would recommend him if you are thinking about buying a new Mazda.

David Arulcheyan

Just booked my 144km service with Katie (who was an absolute rockstar), I recently called Hamilton Mazda for the appointment first and was told that even with the Service where tires were coming off I was going to be charged extra to have my winters installed, it was an easy decision to come back to Budds' - I live in Binbrook now but will just make the trip as the service and fair pricing is worth the extra car time for me. Thanks again to Katie for the great service!

Jon Mastin

Excellent service and communication! All our questions were answered promptly and any problems were rectified quickly. We are very happy with our purchase and the service from Budd's Mazda. Thanks!

Aynsley Jay

Absolutely wonderful experience at Budds Mazda, especially compared to what I was dealing with at the used car dealership service centre that I bought my Mazda from. Nothing but headaches and incompetent technicians who couldn’t figure out why my brakes were making clicking noises! The technicians at this dealership where able to figure it out right away and give me some options. Will 100% be taking my car here from now on. Very friendly and competent service! Couldn’t ask for more.

Jake LeBlanc

The Service Managers Katie and Jason went above and beyond to make sure I was a satisfied customer. They were very kind and easy to do business with, just genuinely good people! I would recommend Budd's Mazda to anyone, best wishes to your team. thanks again! *Update* Almost a year later and Service Manager Katie once again went above my expectations. She chooses to do the right thing, always. And I applaud that!

crystal mcculloch

Thank you for your service. Oil change inspecting all the fluids. And filling the tires. And fixing my f.o.b Appreciate it. Thanks Mazda.

Noodle Nation

Good service here. They have an impressive collection of cars here too. Was able to test drive with no trouble at all. Mazda has come a long way apparently. Some of their newer cars are definitely looking good. Dealing with dealership is the same thing wherever you are. Of course they are going to try to get the best price they can sell so cannot blame them. Open till late that’s a benefit. Overall good experience here.

Abdul Qadir

We got our 2021 CX9 from Budds Mazda. Jason Rebelo, our sales advisor made sure we had a pleasant experience, everything went very smooth, we were delivered the car on the promised date. I would highly recommed Budds Mazda if you’re getting a Mazda, ask for Jason Rebelo and you would all set.

Renee Olson

The service department goes above and beyond on a consistent basis. I’m always warmly greeted by my name and they always work hard to accommodate any surprise repairs my Mazda has. I have moved out of Oakville and have tried other Mazda dealerships now -the professionalism at Budd’s is clearly unbeatable.

Leslie Miller

I love Budds I have been getting my car services from them for the past 6 years, I never feel like they are charging to much or trying to just get money. Andrea is SOO extremely helpful at the Service desk - no question is ever met with an explanation that is unclear, she is always knowledgeable helpful and professional. I will go to Budds until my car dies honestly!

J DeVries

Katie was awesome in coordinating the service on my CX5. Appreciate it and thanks again!!!

Omar Luna

Just bought a Mazda CX-5 GT. This is the second car I buy from THEM. Sean is always helpful. This time, I traded in my Jeep Wrangler. I got a great deal and in no time, I was riding my new Mazda. Highly recommended!

Luciano Kampmann

The dealer was very thorough in explaining the services and what’s covered by the warranty. The shop is well kept with a good waiting area. Since I had to work, they offered me one of the empty offices for a couple of hours, so I didn’t have to waste time commuting back and forth for the car pickup. I’m pleased with the overall experience.

Ziad Wehbe

Very good service, and professional team. My service was done quickly along with performing a fix on a safety recall.

Omair Islam

I've only had positive experiences at Budds Mazda. On the numerous occasions I have brought my car in for service, I have always been greeted by friendly, knowledgeable and caring staff who greatly value the customer experience at the dealership. Ganesh, in particular is a outstanding individual who possesses great customer service and communication skills. He will always effectively communicate all action items for the upcoming service, duration of service / repair and whether or not the customer is satisfied before leaving their car. I have always been offered a complimentary loaner vehicle for repairs that may take longer than expected. During times where I had to wait to pick up my car, Budds Mazda offered me a free complimentary car wash. However small the magnitude of this gesture, it goes a long way in the eyes of customers like myself. I feel my time is valued. I would recommend Budds' Mazda for anything service related.

the Nerding Nest

Incredible experience. 4th Mazda dealership and the first to truly help me. I’ve had 2 Mazda’s and their service department was the first to properly inform me of warranty services in detail and make sure I was taken care of. Whereas other dealerships have charged me for work that would have been covered, which is shameful. I just want to say thank you and I recommend taking your Mazda here! This is the best service department I’ve ever used; friendly, accommodating, and best of all, well informed! (Thank you Katie)

Patty McEwen

I am absolutely in love with my Mazda3Sport! This is the first vehicle that I got to choose what I wanted to drive - not a hand me down or something picked out by the 2 most wonderful men in my life (husband and father)! I did my research and when hubby and I were at the dealership, we were very well taken care of by the staff. Thank you Jason for the best test drive ever!!! Loved that performance demo!!! When it was the big day to pick up my new car, Jason was great and thorough with all the paperwork and services. He introduced me to some of the staff in Parts and Service. Once I got in the driver’s seat, he went over the various features and made sure I was comfortable with all of the controls. I have to admit I do look forward to driving in to work these days! Hats off to you Jason, Mohamed, Corey and all at Budd’s Mazda!

Matt Marashi

I'm absolutely satisfied with Budds' Mazda and in particular with their professional sales advisor, Mohamed Kora! He went out of his way to make sure I got the deal which I wanted and took extra effort to keep his promise on the delivery date, in the midst of this unprecedented time. Thank you for your honesty and integrity and looking forward to doing business with you guys again!

Monique Renaud

Michael (and all the staff at Budds' Mazda) were extremely helpful to me when searching for a new vehicle. He was knowledgeable and helped me to find something that matched my needs (a beautiful new CX-5). Throughout the whole process he was available to answer my questions and made buying a new car painless and stress-free. I would definitely recommend visiting Budd's Mazda and asking for him!

Samerah Harrison

I bought my first car here, wonderful customer service! The staff was welcoming and friendly. Mohamed was very helpful and found me a used car that suited all my needs. Ganesh was very knowledgable and ensured that my in-service went perfect. Overall, it was a great experience and I would recommend others to come here as well!

Jacqui Neish

Amazing! I service my vehicle at Budds Mazda, the customer service is so good. I trust Katie from the service department with all of my service needs!

Beverly Watt

Had a great experience, Joe was great and very professional, I highly recommend this location everyone from the receptionist, New / Used car manager were awesome! Thank you everyone! I love my new Mazda CX-30 and thanks to Jason - Service Manager who assisted with the recommendation ! Zoom Zoom Zoom ????

Carol Gohman

I had a very positive experience at Budds' Mazda for my annual servicing. Andrea at customer service was friendly, accommodating and kept me up-to-date on my vehicle's progress throughout the day. Jake the mechanic was exceptional; he went above and beyond to ensure my vehicle was in top shape. I've been going to this shop for three years, and won't go anywhere else.

Zoe Winterton-Perks

I just got my first car from Budd's Mazda and had an amazing experience. Everyone we interacted with was extremely helpful and professional. We worked with Jason Rebelo who is an excellent salesperson. I was very overwhelmed with buying my first ever car but he was extremely knowledgeable and did not pressure me in to making a decision in anyway. We couldn't have had a better experience!

Mark Arlotto

Very satisfied with the service at Budd's! They take care of you and make you feel extremely comfortable. Buying a car is no small purchase, but not once did I feel any stress in making a decision! Jason Rebelo took great care of me and was always checking up on me! Thank you to Jason and the entire staff at Budd's Mazda for making the experience a great one! I would recommend Budd's to anyone looking purchase a new Mazda! Cheers!

Jonathan Chan

Jason was great to work with when purchasing our CX-5. He was extremely knowledgeable about the vehicle and we didn't feel pressured at all. It was a very pleasant experience and I'd highly recommend Budds' Mazda to anyone looking for a new vehicle.

Cynthia Piccoli

My salesman Jason Rebelo was amazing! Provided me with a lot of detail as to what was being offered with the 2017 Mazda CX-3. Mohamed was very thorough when going through financing and warranty options. Katie in the Service department answered all my questions quickly and accurately. The whole team has a fantastic vibe and it was a seamless process purchasing my new vehicle. Thank you all!

B Choi

I saw an advertisement for a very reasonably priced vehicle. Good km and good condition. Sean Gooding is a Gentleman and a Professional! I first walked in to inquire about this car. The first person I encoured was Sean. He was very professional and business was conducted as should be. No hidden fees, great financing plans and will work to your schedule. Ali and Carla were also very professional in their services and the process was very smooth. What you see is what you get. I saw what I saw and I walked out with what I want. Great place!

Meralies

I am always very happy with the service here, I drive out of town because I prefer Budds to other dealerships. The service department has great staff that are knowledgeable and incredibly friendly. I appreciate a business with such a warm and inviting atmosphere, even for something as simple as an oil change.

Jill Leonard

Service was excellent! While my car was in for scheduled maintenance, I wanted to have it checked to ensure that collision repairs had been appropriately completed. They sent me an email before my appointment to let me know the cost of the additional service and then when the service took less time than expected, they reduced the fee. Ganesh kept me updated along the way and sent me home with a clean car! Thanks!

Rosemary Matier

Our recent experience at Budds' Mazda was very satisfactory. The personnel we spoke to were extremely polite and helpful. Thank you to the workshop people who repaired the punctured tire on our new vehicle and to Michael our salesman who organized the workshop.

John Tourvas

The entire experience of getting my 2021 Mazda CX-30 was amazing. Michael and the rest of the personnel at Budd's Mazda were extremely accommodating, professional and they made it fun. This was my fist car purchase at Budd's Mazda and won't be the last one.

Christine White [Staff]

I do not hesitate to return to this dealership for all my oil changes and maintenance. My most recent experience was stellar: efficient, friendly and stress-free. All was as expected!

Matthew Sa

I am deeply in love with my Mazda. The customer service experience I received from Jason was at a new high. He is a genuine person wit my best interest at heart. He went through all the material needed for me to feel comfortable wit my purchase and even went through areas were I need more support. Jason worked hard but made it look easy I am so happy I could do business with Mazda and because of Jason will continue to do business with Mazda. I know that all Mazda employees are passionate about there work like Jason. Thanks you

David Rodriguez

Was in the market for a SUV. Due to Covid & Work it was very difficult to shop around. Called in to Budds Mazda & with the help of Mohamed the process was a breeze. He was very helpful from the start. Answered all the questions I asked and even stayed late to make sure he could help me out. Would definitely recommend Mohamed to anyone looking for a Mazda. Great customer service !

Vijayalaxmi Rajaraman

Micheal was great! He offered good advice, made sure all my concerns were addressed. It was very kind of him to deliver the vehicle at my house and within my schedule. Keep up the good work!!

Ruthie Lima

Our experiences since purchase have been very positive. Staff are knowledgeable and go to great lengths to ensure resolution to issues. We remain happy to be a part of the Mazda family. My partner and I recently purchased a second vehicle from Budd's Oakville. The first experience was outstanding and so it seemed only natural to return to what we liked. Mohamed Kora who assisted us from start to closure of this deal, ensured we were satisfied. There was no high pressure sales, just listening intently to our needs and together addressing each point. The process felt seamless. We have recommended Mohamed and Budd's Oakville to 3 people since. This is how it is when you have the feeling of trust and confidence in a company that historically pride's itself on delivering outstanding service and truly believes in building and maintaining customer retention. We also enjoy their monthly magazines which are interesting and informative. Thank you Mazda.

Al Mi

Well I was in the market for a car and after visiting few dealerships I end up buying a car here. The experience was great and did not feel pushed at all. Gabriel was excellent he took time and responded to all my 1001 questions - a great friendly and patient man that made me forget the price and focus on brand and quality - so I could finally decide what to do. I should mention Mohamad and the rest of the team for providing options on financing/ leasing. It is a difficult time out there to buy a car however these people helped and made the process less painful for me. I'm happy with my purchase and I'm thankful that decided to go with Budds Mazda in Oalkville.

Alexander Sawicki

Five Stars is NOT ENOUGH The staff at Budds Mazda really blew away my expectations and redefined what “excellent customer service” meant to me. The bar has been set very high and I am so very happy that I decided to buy from this dealership. Sean Gooding is a legend, super knowledgeable, and one of the nicest people I have met. You won’t regret asking for him on your next visit!

Ed P

Service and parts depts are great.Very helpful.I have an older Mazda and they were able to get the parts I needed.

Robin H

Joseph helped me with purchase of my car in a concise and efficient manner, which is exactly what I wanted. Found the car, which was priced competitively, went in for a test drive on a Wednesday and picked up the vehicle Saturday morning. The hours the dealership have is extremely convenient for my work schedule, minimizing time off and the entire team was friendly and inviting.

Dean L

Michael made my vehicle purchasing experience at Budds' Mazda the best purchasing experience I have ever had. From initial contact to delivery of the vehicle, the whole process was entirely the opposite of what I have come to expect a vehicle purchasing experience to be. There was no hard sell, no tense negotiations, and Michael went above and beyond to resolve issues with a lease-buyout from a previous dealer, saving me over $2000. I wouldn't hesitate to recommend Budds' to a friend.

Bruce McKie

We have been impressed by this Dealership and have purchased 3 vehicles here. The service staff are top notch, far above other service advisers we've used at other Dealerships. Matt Wren, who sold us our most recent car, was quick, thorough and very organized. He has a good sense of humour and made sure that our experience was pleasant and efficient! A great experience!

Cindy Che

Bought a Mazda CX-5 from Joseph. He provided absolutely fantastic service. He got me the vehicle I need during shortage of chips. He was able to fit my schedule and pick me up. I would definitely recommend his service.

Michelle Scott

While driving home from a family vacation, we noticed a problem with my CX-5. We made it home but weren't sure exactly what the problem was. As soon as we got home, I called Budd's Mazda. Despite being very busy they were able to squeeze me in the next day to diagnose the problem. Within an hour of dropping my car off they had identified the issue, fixed it and I had my car back. I was very impressed with the communication between the service managers and very grateful that they were able to fix my car so quickly.

go walking in the sky

1) Recently bought a used Mazda3 from Budds' Mazda. Had been doing homework on autotrader for couple of weeks, and finally got a very nice car with great price at this dealership . Love this car which is best for daily commuting. 2) Leigh helped me out through the whole process friendly, patiently and professionally. I got comprehensive test drive and detailed explanations for lots of questions. Thanks Leigh for this pleasant purchase experience. The manager is also very nice and straight forward. 3) Would recommend Leigh and this dealership for people who wants to buy either used or new cars.

Shari Niles

If you are looking for honest and helpful support in buying a car - try out Sean Gooding at Budd’s Mazda in Oakville. Very happy with the whole process and the low mileage used Mazda CX-5 I bought in June 2020. I did a lot of research on the price range of the CX-5 and felt the vehicle at Budd’s Mazda was competitively priced and the sales support from Sean was excellent.

John Brooks

I have been dealing with Budds Mazda for a few years, and as always been very pleased with the level of service. Katie in the service department has always taken care of my auto service needs and answers all my queries on the spot. If she hasn't got the answer she gets back to me in good order after researching the issue.

Usman

So my last stop at a dealership def calls for a 5/5 review. I was about to scrap my 2013 Mazda 3 in a dumpster coz for last three years no one, I mean no one, was able to figure out why my dash lights up like a Christmas tree and I lose all power without rhyme or reason. Mechanics, electrical techs, no one. Then came Budds Mazda. If them finding a problem without throwing parts at it wasn't awesome enough as is, the customer service was on point. Andrea, Jason and the tech that found the needle in the haystack. Thank you.

Horace Thompson

Friendly and knowledgeable service advisor. Their front of house staff are very polite and make you feel comfortable while you wait for your service. I will go for service as soon as my vehicle notifies me. Love Budd's Mazda

Joanne Ignatov

I just wanted to take a moment to say how amazing the service it at Budds’Mazda Oakville. The customer service there is exceptional!! I have been a long time Mazda customer and I highly recommend this dealership.

e hooper

Recently bought another Mazda here with the assistance of Mo and team. Great experience from beginning to end. Covid precautions followed meticulously making the experience safe and comfortable. Mo is very knowledgeable about all of the cars and options. Plan to continue making this dealership of choice Very comfortable experience. Quality people and quality work on my Mazda 3 Katie extremely helpful Really went above and beyond to follow Covid restrictions and make it as easy as possible for me

tawfick nadir

Katie is courteous and I was treated with utmost respect. All the effort was made in order that I got my car within a timely manner. The work carried out on my vehicle was up to expectation. It is a shame that I was told the dealership does not do car wash any longer.

G

Enjoyed the service and responsiveness. Joseph as very accommodating and not pushy. Great to see. All questions answered. Carla on the finance since was great also. There was a mixup on the leasing companies side who charged me the next month payment, although I. I longer owned the past car. Carla acknowledged this immédiates and refund me the payment with 3 days. Amazing service.

KR

Took my car in for a repair. Katie called with with an estimate on the work needed and work that was recommended. She was very friendly and professional over the phone. During this time, customers are not permitted into the service department. My car was ready the same day. The payment process was easy, through a link through text. I went to collect my car, and was very impressed with the work completed. I had been having work done at another dealership and decided to change to one nearer to my home. I definitely recommend Budds Mazda in Oakville. The staff are super friendly, professional and polite.

Jacqueline Catalan

I service my car at this location for about 2 years, usually is fine, however this time, Andrea the receptionist was not wearing a mask inside and I have to ask her to put the mask on (by law we are supposed to wear mask indoor). Then the shuttle was not ready, Andrea told me that I have to wait 20 min, which I disagreed and she call me an Uber. My experience with the front desk was not good at all, however the people from the service car when they call me they have been very nice.

Juan Carlos SOMOHANO

They offer me a Free exterior Wash ( that's nice) Very quick service and the price was reasonable, (considering it's a dealership). Staff was nice and friendly

Phil Hopwood

Wow!! I can't say enough positive things about the service we received at Budds Mazda! The whole service team, including Gerry and Katie where extremely friendly and knowledgeable. We where met with a warm welcome and they took care of everything right away. They kept use up to date and saw everything through right till the end. I would highly recommend Budds Mazda to any existing Mazda owners and future owners! As someone who's worked in a few dealerships and spent time in many high end ones, I can honestly say that Budds Mazda is without a doubt top notch!! Keep up the great work :)

Tiana Rakotoarison

Originally bought my vehicle from a Toronto Mazda dealership and had a very bad post-purchase experience. Decided to come to Budd's Mazda for maintenance and was not disappointed by the service, the attitude of the staff here is great! I will definitely come back here for future services.

Ashley Middleton

If you have a chance to visit the team at Budds' Mazda I encourage you to do it! They have amazing sales staff and their service is top of the line.

Catherine Searle

I purchased my CX5 7 years ago from Budds Mazda Oakville. Have always enjoyed my SUV and have had only a few problems. The service that that I receive from Katie and Andrea is always outstanding. They are very knowledgeable and always try to accommodate you.

Zahra Hussain

Have been going to Mazda service providers for the last 5 years. Went to Budds Mazda for the first time recently and it was the best service experience at a Mazda location! Super friendly staff willing to go out of their way to help you out and offer relevant advise!

christopher wicks

Mazda3 2018 - have had serviced here twice. Really good people at the desk, kind and accommodating. Ganesh and Katie both excellent! As for suggestions as requested: 1- should wipe cars down with a chamois after wash - only takes 5 mins but makes such a difference and most other dealers do it. 2- perhaps update the lounge area - some snacks/ cookies/juices/ daily papers etc. Other than that - you have the basis for an excellent guest experience!

Noel H

My overall experience at Mazda Oakville was very good. I was given a fair price for my trade in and the transaction process was clear, simple and quick. Sean Gooding is very knowledgeable and easy to work with. He has followed up with me on a few occasions now, to ensure I am completely satisfied with my purchase. All good from my end!!

Wayne Martin

Service staff at Budd's Mazda Oakville were all courteous and professional. Required Service and other Recommended Service items were all clearly explained and the costs reviewed prior to work being done. Service was completed on-time and at the cost quoted. Good COVID processes in place to minimize contact.

Robert Stecko

There is a reason I drive 40 mins to Oakville to get my Mazda 3 serviced at Budd's Mazda. The staff is polite and helpful, both in person and on the phone. And they do not try to sale you bogus maintenance programs just to cash in. This is my first Mazda and it wouldn't be my last. A relationship with your car dealership can be a pleasant or you could go to Gyro Mazda and experience a nightmare. Gyro Mazda is 2 mins from my front door but they will NEVER see my car again!!

Vishnu R

Great experience at Budds' Mazda. The product advisor who helped with my purchase (Leigh Armstrong) was extremely courteous and helpful throughout the process. My 2014 Mazda3 was in great condition and for a great price. On our test drive Leigh gave us a full run-down of the car's features and what it could do. Made the purchase the very same day. We took the car back for servicing a couple times and the service manager Jason Corrigan helped us. Jason was very helpful and ensured that any and every issue was taken care of. He went the extra mile to make sure we were happy with the car. Thanks to Leigh, Jason, and Budds' Mazda for a great first car purchase!

Gabriel Iacob

Excellent service overall! I booked the appointment online. I received detailed instructions on how the drop-off process works. I was notified when my car was taken in. Ganesh from the dealership called and confirmed what needs to be serviced and also advised of the OEM recommended service for my car based on the number of kilometers. I was again notified when the car was ready for pick-up, along with instructions for payment. The payment process, all online, it worked flawless, and more than anything, safe (no face-to-face direct interaction; all online or over the phone).

Jordan Ringler

- Great service - Friendly staff - Great experience Mohamed, the representative that helped me was extremely friendly and delivered a great overall experience while purchasing a used car. He was very easy to work with and let me test drive and jump in cars each time I asked. I was never pressured and felt Mohamed gave great advice and car facts while I was making my decision. The finance staff was also excellent to work with and topped off the entire experience. - Would highly recommend anyone looking for a used car to stop by Budd's Mazda in Oakville.

Lisa

Our experience at Budds’ Mazda is very different from what most people posted here. We did 48K regular maintenance and 2 other recommended services at this Mazda May 8th. We were charged total $726.66, among them Total Labor $517.7, Total Parts $109.19. G.O.G $16.17. Labor is 5 times of parts. We got the car by lease transfer in January this year and the previous owner provided all previous 5 Mazda service invoices to us (done in 2 other Mazda dealers), did not miss one milestone. Labor costs/ Total Cost for these 5 times respectively is : $34/$86, $64/$120, $174/$245, $219/$309,$50/$191. These other 2 Mazda dealers performed what was required at each milestone plus additional services (including one on all 4 wheel alignment). There is hourly rate and hour spent on each job performed on those invoices. But on Budds’ Mazda’s invoice, there is no hourly rate, no hour spent on each job. We dropped our car at the dealer around 1:30 pm and left. At 2pm, the service advisor called and told they finished inspection and had 3 recommendations. 1. Brake fluid change 2. Throttle body cleaning, 3. Rear break change. The advisor gave us a quote for each job. We did not want to do any, but sounded like it's a safety concern if we chose not to do it. So we chose #1 and #2. But she did not mention for Brake Fluid change, $136 for labor, $34 for Parts; for throttle cleaning $129 for labor, $25 for parts; for 48k required service $252 for labor, $50 for parts. We didn’t know the breakdown at all. If the advisor had told us their labor would cost this much, we would definitely NOT choose any of their service! We called them on May 10 th. Talked to the service advisor in the morning, asking her explanations how they got the labor costs: She said 2 Technicians worked on the car. Wait a minute, we did not know this at all! When she called us around 2pm May 8th, at the end of our conversation (she already knew the the scope of the work and gave us the quote), she mentioned only ONE technician’s name and said he would be the one working on our car and that technician’s name did appear on the service invoice . There is NO other technician’s name on the invoice! My husband went back to the dealer at 3:30pm and saw our car was outside washed already but he did not receive any call. It's 2 hours MAX. Next the service manager called us in the afternoon. He told us he did not know anything, only called me because front desk just asked him to do so. So, I explained to him what happened and we were pretty shocked to see how expensive their labor costs are compared with that on the other 5 invoices from the other 2 dealers. He explained. But basically, it comes to this: The manager asked “Did you get a quote and agree before we start the work”. Yes, we got the quote, but you did not provide us the breakdown. We had no idea your labor costs would be this expensive. How this job cost over 4 hours in total? The manager said, "as long as you agree with the quote, it doesn’t matter how we pay our technician, half an hour or less or more, that’s the total price you agreed. (Can they just say this?! shocked!) At the same time, he tried to describe their work is different from other dealers, e.g. they did twice something on the fluid change job on our car, well, others will do once normally. Honestly speaking, we don't know if they did once or twice, or anything he described. All we know is there is a huge difference between their labor charge and other 2 dealers' , which we could not get plausible explanations. Oddly enough, he did not mention at all there was another technician working on this job during the entire conversation. We do not live in Oakville. There is one Mazda dealer near where we live. We chose Budds' Mazda because we saw all these Google Review. Their staff over the phone seemed polite and friendly. Unfortunately, what happened to us did not match the reviews here. So we are adding our fresh experience. We will certainly not recommend this dealer. BTW, the advisor did not wear a mask when we were at the dealer.

Meagan Crowley

Katie at the service desk is AMAZING. She is extremely helpful and always goes the extra mile to make sure your completely looked after and u sweat and what needs to be done with the car. I have now switched to only bringing my 2 Mazda’s to Buddy’s for servicing as a result. Would definitely recommend.

Leo McManus

When Mazda contacted me about their early re-lease incentive program I was sceptical. So I talked to my rep Sean Gooding & he explained everything so that I fully understood the opportunity and benefits to me. Sean and the staff at Budd’s have made my Mazda experience a most positive one after 14 years with a competitor brand. My new CX5 is “ red “ - my wife’s choice & a “ turbo “; my choice. Other than that it’s the same model as our previous CX5. However the cabin seems quieter, the ride & handling more stable & precise & the power & response similar to what I remember of our old V6. This is our 2nd Mazda in what I hope will be a long relationship with the brand & Budd’s

Janet Allen

well, when Budds make it a point that you must show up on time or leave your car for the day; then i expect the same promptness back so when i do have an appt. at 10am it is for that time and there is no scrambling to find my tires last minutes. Also i noticed the price of storage has gone up substantially for the 6 month storage fee; so when i come to have my winter tires on later in the year, i will be taking my summer ones home and finding another place to store them that isn't as costly. Staff is friendly and that is fine but i would expect better service from Budds. Regards, Janet Allen

lm dong

Great service. Andrea and other staff have given me detailed orientations about how to keep social distance, drop and pickup my car. You can complete the whole process without physically meeting anyone. I did the maintenance here last year and hope to stick to them in the future if there isn’t a big price difference :)

Samir Ruparelia

Andrea at Budd's awesome. She took great care of me and my wife when we came to drop off our vehicle for our first oil change. We are not from the Oakville area and she welcomed us, shared some brunch options to hit up while waiting, and keep in touch once the service was completed. Great job!

Melina De Luca

I absolutely love my Mazda3 Sport! Thank you to everyone at Budds' Mazda for making my experience simple and wonderful!

David XIA

The service of Budd's Mazda at Oakville is always reliable and fast. I had to wait like one and half hour for my latest maintenance and my car was thoroughly examined and well maintained. The lady at the reception was very polite and the service is very good!

Peter Hobbes

Staff was very open and helpful Good experience buying a new car! Repairs done as requested Reminder to replace brake pads was appreciated

Nesh Kana

Picked up new ride. Very clean inside and out with very low km on a used vehicle. Dealt with Joseph Khalaf. He was very helpful, friendly and did a great job working with us on getting the car we wanted at a decent price. Battery needed to be replaced. Most sales people would say not their problem. But Joseph worked very hard to get us reimbursed for the battery. Highly recommend Budd'z Mazda and deal with Joseph. He'll take care of you.

Kafar Jabal

We leased the CX5 GT and it comes with almost all features. The only thing with Mazda is the sunroof is not that big. We found the price to the value is much better than any other car. Our purchasing experience was very good. Joseph was very nice, he was very helpful and I think he made us comfortable since the first visit.

K M

Took my vehicle in to Mazda to swap my snow tires for summer all season tires. Budds' Mazda has great service and my car was ready, in the allotted time frame of 2 pm last week. The staff are great and make you feel like part of the Budds' Mazda family.

Claudia Stampone

I just purchased a 2016 Mazda CX5 from Budds Mazda. After reading some reviews on smaller SUVs, Mazda was always at the top of the list. Never having owned a Mazda, I decide to test drive one. I immediately knew I wanted to buy it. I loved the look both outside and inside and how it drove. Mohamed K our product advisor was great, very informative and there was no pressure. I wanted to test drive another vehicle (Jeep Cherokee Trailhawk), which I did that same night and knew that the Mazda was the vehicle I wanted to buy. I called Mohamed back that same night and gave him a deposit to hold the car. Carla R the Finance Manger was also great and very heplful. Once again, no pressure, she explained in detail what was covered under the extended warranty which we took home to read over. She answered all our questions and we decided that since we own our vehicles for a long time it would be best to buy the extended warrany. Five days later the Mazda CX5 was sitting in my driveway. I love my new car and I am so happy with the exceptional service I received at Budds Mazda in Oakville. Thank you Mohamed and Carla.

Tyler D

Joseph was a great help with my vehicle purchase, and I couldn't be happier with my 2017 Mazda3 Sport GT.

Abbas Fazil

I have used Budd's Mazda for more than 7 years and they have diligently kept my vehicle (with almost 300k now) up to date and working in good order. The staff are very well informed and always try their best to deliver quality service and make my experience a good one. Recently I had to have some emergency work done and did not give them any notice to arrange a loaner. They came through with one and had the car ready the same day.

Beverly Briand

It was a pleasure to purchase the Mazda cx-30 with Jason Rebelo ! He was extremely knowledgeable about the vehicle and he was very friendly which made it a wonderful experience. Thank you Jason and yes I would recommend Budds' Mazda.

Marilyn Penley

Very professional service from Sean Gooding. No pressure. Lot's of helpful information and suggestions. When Mazda Canada couldn't supply the car I had ordered, he found one through the dealership network.

Kevin Matira

Jason was absolutely phenomenal and provided incredible customer service! I bought my first ever car from here and he answered any questions and concerns I had both before and after I bought the vehicle! Highly recommend Jason and I am looking forward to having a great relationship with this dealership!

Behbood Sadrolhefazi

I was looking for an appointment to have a test drive at Budds Mazda in Oakville. I got the appointment to meet with Mohamed Kora, one of the sales representatives. I knew about what I was looking, but he was able to give me and my wife the essential information by which would help us to make an informed decision. We tested 3 different cars and he gave us a quote for each of them. After we left to shop around more, he contacted me for a follow up but he was not pushy. We finally decided to lease a Mazda CX 9 signature. He took care of us perfectly and professionally. We are very happy and satisfied with his expertise and attitude. The whole experience at Budds mazda was smooth and comfortable. I will recommend this dealership and specifically Mr. Mohamed Kora to help you find a right vehicle.

Elizabeth Bosman

I have been taking my Mazda to Budd's servicing since 2017. The service department at Budd’s Mazda consistently provides me with great service. The service advisors are always very professional, helpful and efficient. I feel confident that my Mazda is being properly serviced by the dealership’s mechanics. I’m always told how long my service appointment will take so that I can plan my day and I have my day eaten up by the back-and-forth associated with having my car serviced.

Dianne Burns

Ryan , in the service department, was extremely helpful to me. I have an older model Mazda and had somehow disconnected the Bluetooth and was unable to make or receive calls. I had been able to pair my phone with my daughter’s car , so I knew the problem wasn’t with my phone. I had been told that my car was too old and that’s why it wouldn’t pair, even though it previously had been working perfectly. Ryan came out to my car and played around with it and was able to pair my phone with the car again. He was kind and courteous as he explained how he solved the problem. I really appreciated his help and expertise.

Matthew Schmidt

I just bought a new Mazda3 from George Zakrochkine. I was looking for the perfect combination of something sporty but also easy at the pumps. This guy is awesome. From his attention to detail, selling the experience of the drive, and even running ahead of me to open the doors before entering the building, he is on point. It is very clear that there is a level of leadership and sales through service philosophy woven throughout the dealership. Everyone was friendly and courteous including other sales reps like Mike and then Andrea at reception. What impressed me the most was the quickness in responses to my calls/emails whenever I had a question or concern (And I was not an easy sale, trust me). George was always prompt and accurate in his replies which shows he really stands behind the brand. It also eliminated any thought of superficial intent as his after sales service continued at the same high level from before I signed the papers. I even got a re-polish on the car when it had rained an hour before the delivery time. If you are thinking about a Mazda, or are completely unsure like I was, let these guys take care of you - When you are making a large purchase, it should be as easy as it is with these guys. Thank you and keep it up!

Nyr Camer

I’m very happy with their customer service. I made my appointment online and received a confirmation the next day with a detailed explanation of what needed to be done. When I delivered the keys, I was told again how much it would cost. Since I was waiting at the dealership, they were kind enough to service my car right away.

Alan Turner

The service department did a fantastic job on my vehicle. Fast, efficient and even under-budget! The only snag....when I came to pick up my vehicle the battery was flat, which caused a bit of an issue given their service department was closed. Thankfully they had a gentleman there late with access to their equipment for a boost, but still you don't expect that when picking up after a repair!

emily k

My partner and I came to Budds' Mazda looking to purchase a new family car. We received excellent customer service from all of the staff there, especially Joseph K., who was very helpful in answering our questions and meeting with us on multiple occasions. I would definitely recommend this location if you're in the market for a new car!

Paul

ANDREA was my service advisor when I had my 2018 Mazda CX-5 in to get an oil change and alignment on Thursday Dec 12th(all work was reg scheduled maintenance). As always car is ready and done earlier than expected. Andrea was very pleasant and really seems to know her stuff even when hearing her deal with other customers. She helped out with me by contacting the parts department people to come to the desk as I needed to order something. 4 days later on the Monday I was there to pick up the item I had ordered. I was very impressed with the fact she remembered my name when I walked in and knew the reason I was there was to pick up the item I ordered.

Pierre Marcotte

I just bought a used car from Budds' 'Mazda. I was really happy with the service and price I got. If you are looking for a used or new car I recommend you ask for Leigh. He really likes to take good care of his customers and will go over and above for you.

Glen Pelletier

I have nothing but praise for Budd's Mazda, and more specifically, Ganesh Ramraj, in their service dept. He is truly interested in helping. I have had my wife's older Mazda in a couple times for different issues and the treatment and service was friendly and professional. The latest work was on the brakes. They checked them out, rec new rotors but told me the pads were still good and did not need replacing. I knew this, as I had checked them myself, but they didn't know that and some other service company might have said to change the pads also, and many people would not be any wiser. Honesty and a real desire to help, you can't ask for more.

Ally Whyte

Huge thank you to Joseph for helping me purchase my first car. He is very knowledgeable and friendly and made for a great experience. The service at Budd’s Mazda is awesome and I urge anyone to look for their next vehicle at their location.

K Balanag

I had my CX5 service appointment with Budds Mazda last Wednesday, Feb 20, 2019 and the whole experience was flawless. I called for an appointment the day before and got an availability for the next day. They provided service vehicle to bring me to work after I dropped off the car and they picked me up as well. They gave free car wash too after the service. Overall I would definitely recommend them for their excellent work.

Rahel Habtemichael

I recently purchased a 2020 Mazda 3 at budds mazda from Mohamed Kora. I had a great experience and everyone from Mohamed to the other sales advisors and managers were extremely helpful. I love my new vehicle and loved the service. They are always willing to help with any questions you may have even after you pick up your vehicle!! I would definitely recommend visiting this location if anyone is looking to purchase a vehicle.

Claire Flynn

Very happy with the informative and friendly service I received from Jason, Sarah and everyone who helped me purchase my vehicle at Budd’s Mazda! Jason helped me choose the car which best suits my needs and I have been so happy with the car I ended up purchasing. They were very accommodating and made good use of my time, showing me only he cars that fit the guidelines I had given them. I am confident to recommend Jason and the team at BUDD’s Mazda when you too are looking for good service and help purchasing a vehicle. Thank you BUDD’S! :) Yours, Happy customer

Juliana Hatch

I recently bought a used car at Budds' Mazda and had a great experience with the sales team here. Leigh was awesome to work with, he was very friendly and helpful during the process. I would definitely return to this dealership for other services and would recommend it to anyone looking to buy a Mazda. Thank you for an enjoyable car purchasing experience!

Amanda Fowler

I had a very positive experience at Budds' Mazda for my annual servicing. Andrea at customer service was friendly, accommodating and kept me up-to-date on my vehicle's progress throughout the day. Jake the mechanic was exceptional; he went above and beyond to ensure my vehicle was in top shape. I've been going to this shop for three years, and won't go anywhere else.

Victoria Murdoch

I'm a newbie to Mazda. I booked an online appointment to test drive the CX 30. When I arrived, I was greeted by the sales guy Sean Gooding who was assigned to me. He had the car ready to test drive. Following Covid precautions, he drove his car and I followed. I got a good sense of how the car performed and purchased it. I wanted the windows tinted and mud guards installed. All was done on time. There was a minor problem with the car so when I returned to the dealership the service manager Jason jumped on and corrected it. I appreciated his honesty and guidance. Anytime I had a question, Sean responded quickly. The customer service at Budd's Mazda is excellent.

S P

My wife and I decided to drop in to Budd's Mazda to take a closer look at the CX5. Michael Ramalho immediately greeted us and was about as professional as you can get. Smooth, funny and knew the packages of the vehicles blindfolded. Never once did he pressure us but was tastefully assertive in trying to figure out what our needs were in pricing/features/financing etc. I've never been exposed to the "Budds" brand but I came away incredibly impressed. Lastly, his passion for the brand he represents was refreshing and genuine. #1 If you're looking for a Mazda, Mike is definitely your guy. #2 If you're Budd's, I'd make sure this young gentleman is taken care of. This is the exact type of talent that competitors will be chomping at the bit to steal to bring their business to the next level.

Kevin W

I brought my Mazda 3 to service at Budds' Mazda; they are very professional and service my car running in a good shape. this dealship certainly knows Mazda cars very well, and they can service Mazda cars to the run in the ultimate high performance. I spoke to Katie and she is very friendly and communicated the details of the service jobs super clearly.

Jim “Jimmy” Georgiou

My experience at Budds Mazda was a good one. My salesman was Jason Rebelo and he was was super friendly and helpful. Even a couple weeks after the sale Jason and his team are still helpful regarding any concerns or issues I may have with the vehicle. I would definitely recommend Budds Mazda. Ask for Jason and tell em Jim sent ya! ;)

Damien A

As soon as I set foot into Budds Mazda lot, I was greeted by a helpful CSR who guided me to CSR Sean .G and the rest is history. He was beyond helpful, informative and personable, felt like I knew him forever. Within minutes, I was test driving a smooth Mazda 3 Hatchback. After conversions about life and the car, I went from only browsing to putting down a down payment with 0 pressure. The finance department make the purchase easy and in a week, the car was mine and I love it. Highly recommend Budds Mazda!

M DiCarlo

The Service department must not be interested in generating revenue for this business. I moved to Oakville in October last year; I called Budd's for an entire week at different times throughout the day and each time I was told "Service is busy can I have them call you back". I was hesitant to leave my number because I work during the day; I figured by the time they called me back I would be in a meeting. I finally left a message and no one called. I was annoyed so I just took my car to Mississauga. Last week I decided to give Budd's another chance since it's the close to my house. SAME EXPERIENCE. I called throughout the week and was told "service is busy". Either the service department is avoiding calls or they don't have enough staff to answer the phones to book appointments. Either way, I'm taking my business to Burlington or back to Mississauga even though they are not as close. I'm also planning on purchasing a new mazda within the year, so you have not only lost my service appointment revenue, but the sale of a new car. **IN REPONSE TO THE OWNER** NO, messages are not ALWAYS returned as I would've gotten a call back in November when I did leave my number. As indicated, I tried calling various times throughout the day during business hours and was repeatedly told "service is busy"...this occurred in November and AGAIN all of last week (however last week I didn't leave a message because I wanted to test if service ever answers calls). Ask your receptionist how many times she said service is busy last week. You will not be getting my contact info as you've lost my business. If you read my review then you wouldn't be confused as to why my contact info isn't in your system. Rectify the matter by having service staff answer calls and a better tracking protocol for when someone does give their number for a call back. I also think a lot of the 5 stars reviews are from their marketing team. I have been reading the reviews, and as soon as a bad review is posted, multiple 5 star reviews are posted within 24 hours..... Sorry Sarah, I wasn't aware that you represent the entire public and are able to determine for everyone whether my review is useful or not. IF you properly read my review then you would comprehend that I am no longer looking to be contacted by Budd's because I have no intention of using your services. MY review is to inform the public of MY EXPERIENCE in trying to book an appointment. I'm guessing a bunch of "5" star reviews should pop up shortly...

Sandralee Cudmore

I didn't have time to learn about my Mazda before my grandson drove it to Florida. Now we are down here and loving it but plan to go to a dealer down here to find out more about its features. Sean was willing to help me but there just wasn't time.

Chalinda Karunanayake

I bought my Mazda from Budds' Mazda last month and loved the experience. Staff was friendly and helpful. Specially Michael (He was my sales consultant). If you are planning to buy a Mazda, I highly recommend these guys. Good luck!

Anna Verissimo

After much time researching the perfect SUV online, we decided to purchase the Mazda CX5. Our first visit to Budds' Mazda in Oakville sealed the deal, especially our salesman Mohamed Kora. Mohamed took the time to answer all of our questions with professionalism and patience, never pressured us and went the extra mile to make sure we stayed within our budget. Upon pick up of the vehicle, Mohammed was very informative, taking the time to make us feel comfortable with all the wonderful features of our new car and following up with us to make sure we were satisfied with the car. Would absolutely recommend Budds' Mazda to anyone ????

Paul peng

Thanks Mohammed for making the buyout process so smooth. Everything is clear and simple, very good experience in here, definitely recommend to everyone!

Yasmin Dias

Excellent Sales advice from Jason. I am so happy with my recent CX5 purchase! This is the second Mazda vehicle I have purchased through Budds Mazda in Oakville. Katie, Andrea and Ganesh in Service are very knowledgeable, polite and always strive to help. I would highly recommend this dealership if you are considering a new or pre-owned Mazda! The before, during and after care experience I have received has been phenomenal!

sobhan kashfi

My wife and I purchased our vehicle from budd's mazda late November. The vehicle was delivered even earlier than the promised time. Everything was crystal clear throughout the process thanks to Jason Rebelo the sales consultant and Mohamed Kora the finance manager. If you want to stay away from dealing with dealership stereotypes these are the right people. Professional, accomodating and corteous in every aspect. Overall, a great experience.

Megan Politeski

What a great experience car shopping at Budds' Mazda! Michael Ramalho is rewriting the stigma that goes with a car salesman. He was knowledgeable, articulate and truly really cares for his customers. The experience of buying a first car is usually a scary one, and Mike made sure to get me the best service and set me up with the perfect car. I would recommend this dealership and sales rep to anyone and everyone! Well Done Budds', make sure you keep Mike around!

Kanwar Rana

It was a great experience being customer to this lovely dealership, they helped me with everything and were very generous. I would say they have a wonderful customer service starting from when you enter the dealership till you leave with your new car everything’s amazing. Mr. Leigh was a great man who helped me with everything and Ms. Carla my finance advisor did a great job on the approval of my loan.

Elena Vank

I recently purchased a Mazda 3 from this dealership and I am very impressed with the service that I received. I did not feel rushed at all through my experience at Budds they did not pressure me to buy right away like many other dealerships that I visited . The staff took the time to explain and show all the features of my new Mazda. My service experience did not disappoint either, the service team is really professional and friendly. Highly recommended! Thank You!

Charlie Boehler

Had a great experience buying my car here. Joseph was extremely helpful as soon as I walked into the door. Told him what I was looking for and what I was looking to spend and he showed me multiple options with my guidelines and paired me with myvnew car that I absolutly love! Great honest service!

Raymond Asgar

I Have Always Recieved Great Service At The Budd's Own Dealerships (GM, Cadillac) Whenever I Have Been In For Service Or To Purchase A New Vehicle. Most Recently My Experience With Budd's Mazda's Sales Manager And Service Manager (Jason C.) Was Amazing. The Team At Budd's Mazda Are Inviting, Friendly And Accommodating. Keep Up The Great Work!

Paul Meringer

I had a great experience at Budd's Mazda in Oakville and dealt with Michael. Michael provided me with all the information I was looking for, arranged for a test drive that showcased the performance of the vehicle on both non-highway and highway roads, and discussed pricing and options. Not having bought a new vehicle for many years, it is nice to see that the price negotiations with the "manager" in the back office are over and that pricing and financing decisions are done quickly and on the spot. Overall, great salesman, great dealer and so far, great vehicle (CX-30).

Edward H

All the staffs are very friendly and courteous. They explain the difference of various mold and trim level in detail. Great product knowledge. Overall, it been good experience and hassles free .

Megan C

This was probably the best experience I've ever had buying a new car. My sales rep was Matt Wren and he was wonderful---professional, cheerful, informative, and truly a pleasure to deal with. I took my Jeep in there and traded it in for a 2016 Mazda 3 and I couldn't be happier. I would gladly recommend this dealer to anyone in the market for a Mazda. Superb service!

Annette Morris

It was my first time going back to Mazda since the pandemic. I made a mistake with my appointment time and came in earlier than I should have. It was acknowledged in a very friendly and positive manner and I understood why my wait would be longer than I had planned. My wait was not long and I was totally satisfied with how the entire process was handled.

Mucho Relaxo

What a great buying experience. We purchased our new Mazda3 from Joseph and we cannot say enough great things. Very knowledgeable and friendly. I wouldn’t hesitate referring my friends and family to visit Joseph for there car needs. Thanks to everyone at Budds Mazda for making our car buying experience a good one.

Hans Hoeber

The service people are friendly and knowledgeable and the best. I recently went back to buy a new vehicle. The salesman, Mohamed Kora is well versed about the various vehicles and options. He answered all my questions and helped me through the entire purchase process, even when I made a slight modification to the purchase. I will definitely give this dealership and staff my highest recommendation. On Nov 24 2021, I returned to have my winter tires mounted. This was now my 4th visit to the dealership service department and like so many times in the past the service people were courteous and knowledgeable and did not waste time. I continue to give all the staff my highest recommendation.

Chantel Wilson

Joseph at Budds Mazda is great! I got my new to me 2018 Mazda 3 today I love it super comfortable and lots of great features Joseph was great through the whole process and even came in i his day off ! Thanks again !

Mirta Ormazabal

We came to do a test drive and Mohamed Kora went above and beyond to help us. He explained perfectly all the car attributes and the test drive was great. The store followed all safety protocols really well. Me and my husband were really pleased with the experience and we recommend this place and Mr Kora as well.

Gustavo G

I received excellent service at Budds' Mazda from the moment I walked in for a test drive to the day I picked up my new Mazda3. Matt was very helpful in ensuring I got to test drive the exact model I wanted without trouble and made the entire car buying process a very pleasant and professional experience. I am very happy with my new car and look forward to receiving the same attention and quality service when I bring it in for maintenance later this year.

Raad Biny

I highly recommend Budds' Mazda. I'm happy with their customer service and Joseph made sure I have all the information needed to purchase the right car.

Jill Richards

Thanks Budds Mazda, especially Katie and Brendan for getting the a/c in my car fixed so quickly, during a heat wave! Will definitely be going back to service my car in the future.

Mike S

I just wanted to Thank Katie and Andrea in service and the team in the back for their excellent customer service in dealing with my recent warranty issue through my Mazda extended warranty coverage. It was a great experience both professional and personal, they went above and beyond in how they handled our situation where another dealership had completely butchered a repair job. A+ Thanks again!

Mark Fenton

I can't recommend Budds' Mazda highly enough. Jason was a model of what an informative relaxed and efficient buying experience should be. All my questions were answered and I was completely happy when I drove my new car away. I would recommend both Jason and Budds' to anyone entering the search for a vehicle. I'd also like to recommend Andrea in the service centre. The work is always timely, problems explained clearly, and a timeline for future work given. Really an amazing team.

Miguel Martins

Very happy with my experience here at the Oakville Mazda location. I had called to inquire about cleaning my breaks and Andrea at the front desk made everything very easy for me from the very second I dropped off my car.Very happy with my overall experience and service done to my car. I will definitely be back for all my service needs. Thanks again!!

Cee Kim

I still remember purchasing my Mazda3 here from Sean Gooding back in 2015. I came in to buy a used Mazda to get me by the college years. Ended up purchasing such a reliable and great looking brand new Mazda3. I was in love with my car from the moment I sat in one to receiving the keys I was so excited. Sean didn't pressure me at all. I felt at ease talking and asking him any questions. He even stayed till past 10pm that evening with me because I had to wait for the finance guy to clear up with the customers prior to me. That is some true customer service. Fast forward few years later I still go back for maintenance here and there. Their service department is one of the best I've been to. Well organized, knowledgeable and friendly. They don't push you towards unnecessary products and services. And from time to time I hear back from Sean asking how I'm enjoying my car etc. He doesn't make you feel like you were just a commission as other sales rep would. Everytime my family/friend/colleagues asks where I got my car or if they're looking for a Mazda, I always refer them to Sean and Budds Mazda. P.S. The unlimited warranty is superb. I've only had to use it once to have my horn fixed.

Catherine Maguire

This was my first visit at Budds' Mazda, which was not planned to be honest. While driving on my way to work, the "check tire pressure" icon popped up unexpectedly on my dash. I drove over to Budds' as I was currently in the Oakville area, hoping that they could provide me with some answers. Andrea S was very welcoming at the service desk and she immediately called one of the technicians (Tony) over to take a look at my vehicle. Turns out there was a nail in my tire, that they were able to repair in no time! They even completed my oil change for me when asked, which saved me a trip to my regular dealership the following week. I really appreciated the high level of professionalism and priority that I received at this dealership. I will definitely recommend Budds' Mazda to friends and family and I look forward to returning to them in the future for my next service appointments.

Dragan Rakas

Jason Rebelo has been a great help in getting me a great deal on my new 2015 Mazda3 demo car. He used to work for another dealerships, and he's been very honest when comparing Mazdas with other vehicles I considered. Him and his team have been professional and accommodating, they spent almost 3 hours speaking to us and explaining just about everything we asked for in detail. I am a first time car buyer, and have been to many dealers (both Mazda and otherwise) before coming to Budds, and I appreciate their level of patience and honesty with the purchase. 5/5 experience with the dealers, I would definitely recommend considering going to Budds' for future Mazda purchases.

Ashley Nunn

Always such pleasant service! It’s nice to know that I can take my car there to get serviced even though my car is not a Mazda and still receive the same customer service as any other Mazda customer! The service manager, Andrea is very knowledgeable and ensures everything is taken care of for me so I do not need to worry (like their shuttle service) and exterior car cleaned after service is completed. She is super friendly, always very helpful and explains what is being done to my car in detail. Overall would highly recommend Budds’ Mazda for anyone who needs their own car serviced.

Mark Zelinka

I recently had the privilege of being served by Michael Ramalho when purchasing my new vehicle at Budds’. Over the years I’ve bought several cars, but this was easily my most comfortable and enjoyable experience. Michael was friendly, respectful, very informative, open and helpful. I felt valued, without being pressured in any way; unlike what I’ve frequently felt at other dealerships. I would highly recommend Michael. - Mark

patti ann

Budds' Mazda in oakville is a very nice place to shop, Joseph Khalaf is very professional, thoughtful and he cares about customer's feelings. they locate my beautiful red CX fast. I appreciate that. Thank you all.

Karoline Zymantas

We bought our CX5 here in 2016 and have had the best service throughout. From Katie at the service desk to all the guys in the shop. Always there to answer any questions s or concerns we may have.

Dee Schneefee

I always receive excellent customer service and vehicle service at Budds' Mazda. Highly recommend them. Wonderful staff.

Hannah Johnson

You HAVE to buy a car here! Not only did the dealership look incredibly clean and their protocols for handling the pandemic were both effective and efficient, but I had the absolute best salesman. Mike made the process so simple and fun! This is the first car I have purchased from a dealership and he took the time to go over every little step with me and made sure I was having a blast along the way. He was patient, informative and incredibly helpful and the turn around was super speedy. I am so thankful that I was lucky enough to have him. Thank you for everything! If I ever need anything in the future, I know where to go!!

Lynn Van Nest

Budds Mazda service department has the best staff and service I have experienced. After 40+ years of owning cars of different makes and models my opinion is justified. This team is professional, accurate, helpful and not overly pushy (which is offensive) and not condescending like some dealers. I am greeted with smiles and great customer care. My daughter agrees. She drives to Budds Oakville dealership over a closer location to her.

Alan More

From booking the appointment to picking up my vehicle I received 1st class service. Andrea took care of me and made the whole process effortless,I highly recommend Budd's Mazda they have a new client for life.

Mike Dendy

Be warned!! BUYER BEWARE !! Stay away from this place!! I bought a used vehicle here. The salesman "Michael" alluded to a full 30 day warranty. That was lie #1. It is only on the power train. When I found an issue driving home from the initial pickup and called him immediately, he told me to take it to another dealership for repair. ( My cost) Not their problem! Lie#2 After initial purchase, (before taking the vehicle home) the salesman (Michael) promised an oil change would be done. Never happened!! Got it home, checked the oil. Dirty oil, but the oil service reminder had been RESET. After contacting the used vehicle manager he agreed to pay for the repair (#1), that was done at the other dealership but on the other issue, he insisted the oil had been changed. " The vehicle had been driven to Kingston to pickup another vehicle and that's why the oil appeared contaminated" That is simply not enough mileage to account for how dirty the oil was. (Never mind what are you doing taking a SOLD vehicle on a 8 hour trip for company business? ) In the end for what I spent, they nickle and dimed me. Not a good experience! I do not recommend this place.

Kevin Kabigting

I had a wonderful experience coming into Budd's Mazda. All of the staff were pleasant to talk to. I would like to especially thank Mohamed Kora who was a friendly, professional, and outstanding sales representative. Mohamed helped me buy my first new Mazda and threw in a little something special because it was my birthday! I went in not expecting to be buying a new vehicle, but because of Mohamed, the awesome sale, and my love for Mazda, I was driving a new vehicle in just a couple of days! If you are looking for a new Mazda, Mohamed and his team at Budd's Mazda have your back Thank-you once again

Scott Proctor

My experience at Budd's Mazda was a very positive one. I was only in the market for a small used car with a very limited budget and felt like Matt & Rahul treated me as if I was buying a brand new 2017. The follow up by both salesmen was great. They seem to work well together and it showed in the way they dealt with my wife and I . They did a great job and I look forward to dealing with them and Budds Mazda in the future.

Charles Schembri

I always look forward to visit Budds Mazda when it's time for servicing my car. All the staff are very curtious, friendly and professional. I have been doing business with Budds since the dealership was still around Spears Rd. We purchased around 4 cars since.So keep up the good work guys, and thanks for everything.

Michael F

We bought our first new vehicle with Budd's Mazda - it was overall an excellent experience. We were never pressured or put into an uncomfortable position. The whole process felt relaxed, and Michael, who we felt was so knowledgeable and accommodating, was fantastic to deal with! Would definitely recommend Budd's to anyone looking for a Mazda. Oh....and did I mention the car is awesome?!

Jeff Robson

Budd's Mazda is great! I dealt with Joseph who was an upbeat energetic guy who went above and beyond to ensure i was happy.I am extremely happy with my purchase and am impressed with the service both presale and post sale. I would recommend anyone to give Budd's Mazda a visit. Thanks a lot!

Liam G

Joseph Khalaf at Budds' Mazda helped my girlfriend and I get a great 2016 Mazda 3. Service was effective and timely, and Joseph was very helpful with us and flexible with our requests. They took signficant COVID precautions which was very appreciated, and we would highly recommend Joseph at Budds' Mazda for anyone else who was planning to buy a car.

Sinthuya Kannathasan

I recently purchased a previously owned vehicle from Budds Mazda. Leigh was great to deal with. He made the experience smooth and painless. His customer service is excellent, even beyond the completion of the sale. Good service, good follow up all the way around and great atmosphere! Will definitely recommend :)

Kerry T

I brought in my 2010 Mazda3 to get the Transmission Module Controller replaced and the entire process was excellent with great customer service, knowledgeable staff and overall a quick and fast process. Although the wrong part came in when it was ordered, through no fault of the dealership, they were able to get me a next day appointment to rectify the situation. Will definitely bring in my Mazda again if required. Thanks for the great and honest service!

Regan Heffernan

I always appreciate the service at Budd's Mazda. It is first class. Katie served me from start to finish. I received excellent service with clear estimates and plans for the future. The coffee in the lounge is good too. I will be back. This business is covid safe. The drop off and pick up, the payment all occurred over the phone and email. Andrea kept me informed. The car was returned on time and newly washed. I will continue my support of this business.

Rick Harrison

Purchased a new 2021 CX-5. Dealt with Joseph Khalaf and found him to be very helpful and knowledgeable. I felt the pricing we agreed on was very fair and there was no pressure during the process. I would have no problem recommending Joseph and Budd's Mazda to anyone looking to buy a car!

Caroline Kasprzyk

I've been looking for a new car for a few months now and Budd's Mazda helped me out a lot! Mohamed Kora was an excellent sales representative, very knowledgeable, friendly and professional. Overall I had a great experience buying from Budd's Mazda!

Tanya Palmer

Have been a service client of Budd's Mazda for years and have always had a great experience with the Service Staff esp. Katie and Andrea, so when I decided to change my car thought i'd take a chance with the Sales Team. Joseph did not disappoint - he was friendly, knowledgeable and did not make me feel uncomfortable at all - left feeling he did his best. I made the right choice and so far so good with my new ride ????.

Kathryn Walker

Very responsive. Pleasant to deal with. Have been bringing our Mazdas here for years even though we live at a bit of a distance and have at least 2 other dealers much closer to us.

Catherine DeBorba

Outstanding sales service from Michael Ramalho! Highly recommend contacting him if you’re in the market for a vehicle. Absolutely love my Mazda 3 Sport GT.

Rikki Beitz

I started my first new car journey visiting many different dealerships, but it was Rahul at Budds' Mazda that was able to make me feel comfortable, answer all my questions, and give me transparency with what I was looking for vs. what I could afford. He was quick to find the best deals and even recommended I looked for better. In the end, I have nothing but good things to say about the employees at Budds' Mazda. I highly recommend contacting Rahul if you're in the market! The car is absolutely fire too. #ZoomZoom

Tiger Wang

Did a recall service at Budds. The online booking was easy. They took less than 1.5 hours to call me the vehicle is ready.

Bill Anderson

Joseph was a pleasure to deal with. He knew what we wanted and he wasted no time in giving us a great deal on a beautiful CX5 which my wife now drives with pride! We'll be back for sure.

Carolyn CHS

Katie was excellent in keeping me informed as to options for my car service requirements. With having physical limitations, I appreciated her coming out to the lounge to communicate with me, She really cared about what was going on with my car, and costs. Her pleasant, cheerful personality was quite welcome. Also, I would like to mention Gabriel Behar who was the salesperson who helped me with my recent new lease. He was very understanding of previous challenges I had faced with other salespersons in other dealers; listened to my concerns; was attentive; and worked well with me to meet my 'car ' requirements at reasonable costs, during a Pandemic when few cars were available. His follow-up contacts with me were appreciated as well. I was concerned about receiving good service, and was hyper sensitive because of poor treatment elsewhere. However, with Katie in Service and Gabriel as the Salesperson, I am very happy with this Mazda Dealership.

Tria Urnom

It is rare to give five stars as perfection is unattainable, however, there are always exceptions! My experience at Budds/ Mazda was 'next level', from the moment I walked in and was immediately greeted by staff and provided clear (plain language) communication on the work to be done. And a very big THANK YOU to Jason, who leads this amazing team and Corey for keeping me and my family safe again.

michelle lafreniere

I love bringing my Kia to budds Mazda! Andrea is such a pleasant representative to work with, 5 stars all around

Brooklyn Hales

This was my first time ever bringing a car into service, so I had no idea what the process was. Along the way, Alexandra and Andrea were both incredibly helpful and really made you feel at home - not to mention the friendly man named Paul who drove me to and from the dealership while my car was being taken care of. My car came back in great condition - even my mother who drives a BMW commented on the difference. Would highly recommend to anyone who is looking! Thank you Budds Mazda!

DIVYESH VAGHELA

I would be happy to give infinite stars to MICHAEL RAMALHO and Budds' Mazda for one of my smoothest buying experience ever. I was badly in need of a car that suits my budget and driving needs. Before I went there, to be honest, I did not have much expectations as I was literally running everyday to find a suitable car. Finding a used car is tough but MICHAEL RAMALHO made it so simple for me. We had a quick drive and we agreed on price. He was so kind and answered each and every questions of mine so wonderfully that I made my mind at that instant only. I would recommend MICHAEL RAMALHO and Budds' Mazda very highly and without reservation. Thank you very much!!!

Deep Patel

Had a bad experience at the mississauga dealer so i switched this time to try Budds Mazda. Budds Mazda team has processes in place to ensure social distancing. I had an oil change and some winter tires swapped yesterday morning. The team had it done quickly and the entire process had a no contact policy. Highly recommend this dealership! Thanks again Ganesh and Budds Mazda team!

Ray Andrews

2021 July Friendly staff. Clean & safe environment. Michael, in sales, was knowledgeable, helpful and pleasant to deal with. I would highly recommend him to anyone looking to purchase a car. Moe, in finance, explained all options well and was not at all "pushy". We appreciated his thoroughness. Our experience with the Service department has been excellent throughout the past five years of owning a Mazda. All in all a very pleasant experience. This is the second Mazda we've purchased through Budds. Laura & Ray

Tiffany S

The service at Budds' Mazda is unparalleled. From the moment you walk onto the lot, you're greeted by friendly, professional and knowledgeable staff who make you feel like your satisfaction is their highest priority. Leigh is a great salesperson who went the extra mile to ensure my car purchase experience was memorable!

Phil Antoniow

Called the dealership to determine availability of a specific pre owned Mazda and was provided a price which was seemed reasonable. I then received a call a few minutes later advising the price was incorrect and the cost was actually 30 % more. Im glad I didn’t make arrangements to attend the dealership. I think this was the old fish hook sales technique. Thought car dealerships moved past this type of salesmanship.....very poor customer service and business ethics!!!!!

S S

Andrea and the team at Mazda were incredibly helpful and did a wonderful job working on my car. I felt the improvements in my vehicle immediately as I drove the car off of my lot. I highly recommend their services!

Ross G

Purchased my first used car at Budd's Mazda a week ago. The car, albeit a few years old was in an immaculate condition. It was clean inside and out and was also serviced at the dealership before the sale. The agent, Matt Wren was really friendly, helpful and easy to talk to. He also gave us a pretty good discount for the purchase. The whole transaction was fast and easy and got the car in just a few days. Thanks again, Matt! Cheers.

Victor Low

Joseph Khalaf at BUDDS Mazda Oakville was very professional in working with me to purchase the 2021 CX-5. Tough but fair negotiator. Had a very pleasant experience dealing with BUDDS Mazda. Will highly recommend anyone who wishes to buy a Mazda to check them out.