Reviews of Morrey Mazda of the Northshore (Car Concessionaire)

Jason Pryce

Another positive experience with Morrey Mazda! Make sure you deal with Artur. He’s a great salesperson! This is my second car I bought with his help ????

Kaila Butler

Fully admitting that as far as car purchasers go, I was probably a nightmare to deal with for the poor team at Morrey Mazda. It was my very first vehicle purchase and I was pretty slow to pull the trigger. Not to mention, when I finally did …

Justin Meade

We bought a new car from these guys and I cannot fault a single thing with their service. The staff are excellent and a pleasure to deal with - and a special shout out to James who usually handles the servicing (thank you!). The VIP package that we got at time of purchase is honestly a winning deal for us. whenever we get a service or simply come in to get our tyres or fluids changed, the car gets a complete wash and clean. Its the little things that go a long way. Well done guys, keep it up!

Don Kitchen

I've been hooked on driving Mazda's now for 45 years. I guess you'd call me brand loyal. This time, I traded in my Mazda 3 Sport as I needed a larger vehicle. The transaction was fast and very fair with no B.S., which I greatly appreciated. A no pressure sale. Brad and his team were excellent from the beginning to the end when I drove away with my new car. Will be back to Morrey's again the next time I need a vehicle. Highly recommended!

Craig Vandermeer

Have had a great experience with Shahram at Morrey. Had my original 2017 CX-5 stolen and written off, and as soon as I could, went back up to Morrey and got the 2018. Unlike other dealerships, found these guys to not annoy with texts and emails all the time after you do a test drive...let's you decide on your own terms when you're ready. Highly recommend.

Kirill Tchernykh

Just bought a new 2016 CX-5 from Arthur, and I couldn't have been more pleased with my experience with the entire team at Morrey Mazda. The crossover market is super crowded and I spent quite a bit of time researching various competitor vehicles. Mazda was the last stop on my test drive tour of the north shore automall, and Im glad I got Arthur as my sales person. He did a great job explaining all the features of the car, and helped me select the trim package that checked off all the points on my "must have" list, but still helped me stay on budget. The fact that Arthur is fluent in Russian was the cherry on top of the Sunday.

Rita Minichiello

Ever since my last experience (see below) they have been great. Very prompt and efficient. Too bad I had to express how awful they were before they paid attention to customer service. Much improved. July2019 I thought I would give them a second chance. I booked an appointment yet after waiting over one and half hours my car is still not in for an oil change. Just an oil change. I bring my car in here all the time and they are usually pretty quick but this is the second time I have been kept waiting while others drive in half hour after me, they have an oil change and have nails removed from tires and drive away before they even look at my car. This has happened before and I have brought it to their attention but the guy up front denies it. Coincidentally it is the same service desk person.

Greg Hicks

I had done my research for a number of months and decided a Mazda 3 Sport Skyactiv was the right model for me. I called around to a few dealerships to get a feel for the customer service. I decided I would stop by Morrey Mazda because it was the closest dealership to my house. What a mistake. I wandered around the lot for 10 minutes before heading inside. As I was looking at the demo models I thought for sure someone would come up and ask if they could help me. Wrong. It was awkward as hell. Finally, I asked the receptionist if I could speak with someone about a Mazda 3. Usually you have to swat away car salesman. The car salesman that showed me the car was a nice guy, so I decided to take it out for a spin with him. Pleasant drive. I knew what I wanted when I came to the dealership so we sat down to come up with a deal. Both the salesman and his manager tried to make it clear there weren't many of these cars left with a manual transmission so my best bet was to take their deal. Long story short, his manager played hardball and I walked. I called another dealership and got a deal for $1,750 better than Morrey Mazda's "best" offer for the exact same car, and the deal was closed about an hour after I left the North Shore dealership. Unless you're a glutton for punishment, don't bother giving these jerks your money.

Le Doucet Design Group

We have just purchased our 3rd Mazda at Morrey Mazda with the expert help again of Minako Inouye. We can’t thank enough the entire team, for the excellence and friendly service provided. The management show their core values by hiring such great, knowledgeable, genuine and caring individuals. Buying a car is no small deal and to start knowing you are heard and can count on onpoint ongoing service after you drive away is priceless. Thank you again Morrey Mazda!

N

I just got a Certified Pre-Owned 2016 Mazda CX-3 GT from Morrey Mazda! I must say, I got a really good deal! It was in great condition and had everything I was looking for. On top of that, everyone was just so friendly, helpful and easy to deal with. So happy Justin worked with me on my budget. Even when I was undecided, he was very kind, never pressured me whatsoever and was quick to reply when I had questions. And when I got the car, both Elisha and Milad took the time to explain the options available and to understand what would work best for me, without unnecessary spending. I would definitely consider buying from them again in the future. But for now, I’m off to go zoom zoom and enjoy my beautiful ride.

F

I must say this has been the most outstanding service I have received right from booking the service appointment with Janet Whitby who was very proactive and went above and beyond to book my car in. When I took my car i was met by Kevin the …

Gabriel Yuen

It's my first time buying a car from a dealership and these guys make it a really pleasant experience for me during this kind of nerve wrecking process. Yusuke took time to explain the details of the car to me, made extra effort to make sure I got the best deal. And always made sure that I'm being taken care of. Mike and him also took the time to get to know me and connect on a personal level, which I really appreciate. Elisha did a great job explaining all the numbers and financial part of the deal for me, even did some fancy math to help me even further more. I can't express my thanks enough to them in helping me to find my ride. And I'm sure it will be a great experience if not better when I go back for service.

Daniel Fanaei

I do not recoomend buying from here. They are not transparent about fees. If you are leasing, the contract is not between you and this dealership. It's between you and the leasing company. So make sure if they offer you anything, you get it in writing, otherwise they won't keep their end of the deal. Also, there is somebody there named Elisha. Don't fall for her acting nice. And last but not least, their service department charges double for everything. Just go to a regular mechanic, you will get a much better deal. I ended up buying out my lease through a different dealer instead of these people. Also, leasing another family car through the one I bought out. Trust me, save your self some pain and go to the one in coquitlam or richmond.

Jonathan Tammuz

Routine service. Very efficient and polite staff. The dealership has a nice and comfortable waiting area, WiFi, cell phone charging station, complimentary beverages, and even a customer bicycle in case the one would like to run some errands while car is being serviced.

caryn sturhahn

Today I entered the world of car ownership and I must share how lovely my experience was with Elisha at Morrey Mazda! Her genuine kindness and informative meeting today was one of the best professional demonstrations of customer service I've received in this competitive industry. My sales person Arthur was equally a great service to me. From the moment I stepped on the lot for my appointment I was greeted with kindness and a real interest in listening to what I was looking for. He understood the importance of staying within my desired budget and offered guidance that always was on point, many times exceeding what I wouldn't expect from a sales agent. Etna who was my ICBC agent was above and beyond professional who demonstrated a kindness that invited me into the closure of all the details of car buying with ease. Her wisdom and advice with regards to how best insure my new investment was tailored to my purchase and needs. A warm thank you to the entire team at Morrey Mazda for this great experience. I'll continue to see them for any service needs and maybe just for a quick hello and a great cup of joe. Caryn Sturhahn

Alexander Hayashi

Having shopped for new and used Mazda's at all the dealerships in the lower mainland, I can truthfully say that Morrey Mazda provides the best shopping experience. The process of purchasing/trading a vehicle with them has always been stress-free, and without intimidation. Furthermore, across the four transactions that I've had with them, the pricing and negotiation process was the most sensible. This is a dealer that provides the personalisation of a small dealership, but the competetive pricing of a large dealership group. As a customer that is a Mazda enthusiast, they hold my highest recommendation.

Steven Cole

First time here now that we’ve moved to the North Shore. Quick turnaround. Easy to get to location. I had called for a basic 40k km service appointment a few days before expecting a delay of a week or more, but I got in two days later for a preferred AM time slot. Vehicle was cleaned inside when I picked it up. Surprised there was no Loyalty Points program though for any service or parts purchases such as the program that Open Road Mazda has. Will consider them for a trade in/buy for a new Mazda when the time comes.

Peter Meiszner

Be very careful dealing with this dealership. They are not transparent about their pricing at all, and they will waste your time. I was interested in purchasing one of their demo 2019 Mazda 3s. On their website it says freight and PDI is included (see screenshot) Makes sense as it’s a used demo vehicle and last year's model. Despite this being clear on their website, in the finance office, they are telling me freight and PDI is additional. This is over $2,500 more. That’s not all. Their website prices are “cash” prices. However it doesn’t say that anywhere on their website. (see screenshot) The actual price when you are financing is about $2,000 more. Plus the freight and PDI you weren’t expecting too. Very disappointed by my experience here, and surprised, as they have a good reputation judging by the reviews. When I pointed out the two discrepancies, they basically said they haven’t really been paying much attention to the website... etc. etc, agreed it was misleading but didn’t offer to do anything. Lots of excuses and a hastily sketched up piece of paper with lots of numbers on it. They will try to bamboozle you. Be very wary. And this was dealing with their sales manager. Are there any honest, and transparent Mazda dealers in Metro Vancouver? The search continues. Hard to believe these sorts of things are still happening at car dealerships in 2020.

Junel Lapinskie

The purchase experience and servicing of my Mazda was a breeze. Staff are approachable, knowledgable, friendly and professional! Got my car in one day! Thank you team! Keep up the good work!

Sharmarke Ismail

Incredible service and extremely helpful, friendly and welcoming staff. I must mention his name Kevin at the services front desk is the best of the best. He wholeheartedly helped me even gave a much needed sweet discount after I had been given a ticket, my car towed, my plates confiscated by a racist VPD officer. The reason was: One of my front lights wasn't working and actually by the time the cop turned his flashing lights on, I already got to my destination, my friends house and I already parked the car. So sad ! Power abusing !!!

Peter Cross

Amazing Service in a sticky situation. We bought a beautiful used Mazda CX-9 from Morrey. It was still under warranty and we were confident the car had been looked after. After the warranty expired, there was a problem. Let's just say it was a big one. A real big one. Our first thought was that we were out of luck and our car was toast because of the magnitude of the issue. I called the service department and immediately felt like they understood my concerns and did their level best to keep us looked after. We got a loaner car that was practically new. It took a while as things like this do. Mazda themselves were involved and I am happy to say that in the end the car was fixed and we were thrilled. I am sparse on the details here because the important part of this story is that the staff at Morrey cared about the outcome from the first step. They looked after us and I am not sure many other places would give the level of service that we received. I highly recommend them because they stand behind what they sell and look after people the right way.

Kelsey Koonts

I actually bought my Mazda 3 at Open Road Mazda in Port Moody but because I live on the North Shore I take my car here for service. I bought a brand new car in 2011 and took it in for regular maintenance every six month or so. The third time I scheduled my service over the phone like any other time; however, when I showed up the service technician advised me the appointment was going to cost me about $300 because I had to do all these extra things that "needed" to be done at this point in owning the car. I told him I could not afford it as I was not told about this when I made the appointment so I was not prepared to spend an extra $200 that day. He said fine but I would have to do it next time. The next time I came in I asked the service technician (a different one) about this extra work I apparently needed to have done and he seemed confused and said he wasn't sure what this other technician was talking about. I have had three services since and not a single technician has told me I have to have all these things done. I am pretty sure the original technician looked at me and figured I was a stupid woman who knew nothing about cars and would just agree to having things done that probably didn't need to be done. Not Impressed. Now that my warranty is done, I will be taking my car to my cousin's shop as I know he won't try to scam me into having unnecessary work done.

Julie Sheldon

The team here was so lovely. When I went to pick up my car, I ended up changing my mind on the colour, and they bent over backwards to get a new car ready and detailed for me while I waited. The sales team was also very helpful and not the typical back and forth on pricing that most dealerships make you go through. They just gave me the best price. It is a lovely family owned and operated business and I highly recommend their services.

Forbidden Apple Sex Toys

This dealership goes above and beyond. We purchased a slightly used vehicle at this location at a great price and today with had to deal with the service department, they were amazing too. We travel from Maple Ridge to North Van and will continue doing so for all our all our car servicing.

Sayena Mostoufi

It was my second time leasing a Mazda at this dealership and I must say the experience was wonderful. Everything went so smoothly and I came home with my favorite car the next day. Special thanks to Brad and Stephen.

Ursula Simpson

I had a very unusual incident that involved my sunroof exploding while I was driving on a mountain highway. Once I returned to the city Kevin, at Morrey Mazda said he would take care of it and gave me a courtesy car to use while my car was being repaired, which took a few days. It turns out it was a small defect in the sunroof track that caused the explosion. Very scary at the time, for me! I found Kevin to be very service oriented and a delight to talk to.

Melissa Kisyel

I had an excellent experience with the service department. Friendly, prompt service. My questions were answered without delay and with transparency. I was treated with respect. Most importantly, my Mazda was sparkling and good as new waiting for me at the time that was quoted.

Marke Lane

I was shopping for a Mazda for the first time and decided to try Morrey Mazda. The service was exceptional! All the sales team was great; I especially enjoyed the tutorial that Chris from sales gave me on my new vehicle; it made it easy to get up and running! It was a really great experience from Morrey Mazda and I will return again.

Mark Wong

I wanted to say, they are super easy to talk to. James and Kevin help me out a lot, doesnt other people didnt. They wont over charge, took care of my car even it's a 10yr old Mazda, which is good. I start bringing my car back to them now. Super happy with their service.

Steven Y

I was happy with my experience - just an oil change this time. I waited and had a coffee and the staff member let me know what other items, in order of priority, that I could look after next time. The best part - I think they washed my car! It looked really clean on the outside and the inside was sanitized and smelled really fresh :)

Kimberly Dodge

I have been a loyal customer of Morrey Mazda Northshore for 6 years now. The staff are fantastic and always ensure that you and your vehicle are taken care of. I highly recommend them!

Josh Campbell

I've spent the last 6 months car shopping - reading, researching and driving. I've probably visited over 20 dealers throughout the experience. After shortlisting the Mazda3, I visited 4 different Mazda dealers comparing price, dealer experience, and car availability. The only dealer that didn't brag that it was "#1 in everything" was Morrey. I walked into Morrey Northshore and was greeted by Minako who knew they Mazda3 better than anyone I had spoken to. She explained features and benefits accurately without the "I know better than anyone" attitude. The test-drive was great with no, "I'll drive it off the lot and then you can take over" silliness. Minako was great all along the way. The sales manager was quick to provide a competitive price right off the bat (lease price), and ultimately it was better than the negotiated price anywhere else. I counter offered over the phone later on and it was accepted without pressure and "you must be here in person" car-lot antics. I've taken delivery of 3 new cars in my life, and this was by far the most efficient and enjoyable. Alisha Morrey (part of the original family) talked me through various options and coverages, and was maybe one of the friendliest people I've met. There was never any pressure to buy something that I didn't want, and unlike other dealers, the positive attitude didn't change when I said no to add-ons. Morrey Northshore proved to be not only the cheapest option (including a quote from a broker), but also somehow the most convenient (even though I live in Richmond). I would send anyone and everyone looking for a Mazda to Morrey Northshore.

Leili Mehrdad

I used to have mazda for 5 years but I had a very bad experience for the first time there . There is a guy named Tom who was in charge of my car service, he never mentioned me the price that I should pay for my last service which was around 2000!! . Surprisingly, He had a very unethical behavior when I went back there to talk to him and to his manager Kevin and I never get a convincing response for what happened. The unprofessional way that they behaved surprised me a lot and I will never go back to Mazda north shore for a service . Also I am in touch with Mazda’s general manager about my claim and I will keep following the case as far as I can to get myself convinced about the matter and about the amount that I paid without being informed.

Alex Bleim

I had a great experience this past week thanks to Armin (sales advisor). There's nothing worse than getting a flat tire with a busy schedule. Armin went above and beyond to make sure my car was up and running as soon as possible. My tires are great and my car came back unexpectedly shined and clean! Armin's awesome costumer service made me feel at ease during a distressful time. Thanks so much Armin!!!

Michael Roberts

Once again Morrey Mazda provided us with a great purchase experience for the new vehicle we really wanted. Outstanding personal service - friendly, helpful, honest and no surprises. Everything was done according to plan and price, with …

Murray Atherton

Great Service Department..... and Sales!! Nice to drive in.... they call you by name... had the service work order all set up.... had the winter tires there with the wheel covers (the storage option is SO appreciated). They also had their courtesy shuttle all set up even to the point that I had mentioned where we wanted to go when i set up the appointment and all that info was shared with the driver... so no need to reiterate what we wanted or where we were going. When our appointment was finished and we needed a ride back.... the shuttle driver was on lunch break so one of the service counter personnel came in his own car to pick us up. Exceptional service!!!

Sara C

I booked a test drive for a certified used vehicle on Saturday morning. Confirmed via phone and email. When I showed up at the dealership to ask for "Sales Manager Brad" as requested, no one seemed sure about my appointment or which car I was interested in. Turns out they had sold the vehicle earlier that week. I didn't expect it to be held for me, but I should have been told so I could cancel the test drive. I wasted 2 hours of my weekend driving my kids to this dealership and back home for a non-existent vehicle. I don't typically complain publicly, but no one in Customer Service has apologized or responded to my email about the oversight.

David Lau

I didn't buy my Mazda 3 Sport GT here as I moved to the Northshore after buying it. I get all my servicing done here and they've always been good about it. On one service they rotated my tires although I asked them not to so they removed …

Graeme Boyd

Great service. Made the whole purchase process very easy to navigate

Martine Gauthier

We had a really great car purchasing experience with Shahram! He was very friendly, went at our own pace, didn't talk us into anything we didn't want, and even gave us really helpful tips. Well done!

J Maxx

Morrey service team to the rescue! Back in August I had an minor accident, and they took me in during one of the busiest weekend for suspension repair Just now, they took me in for an emergency(at the time, but thankfully it was minor), took no time and send me back on the road again. This is my 2nd mz3 from them, hopefully the third will be an Mz EV(which they do have in the showroom)

Lisa Capitanio

From beginning to end, my car buying experience was positive and professional with Morrey Mazda of the Northshore. General Manager Brad was great to deal with and Michael was helpful and resourceful. The entire staff who supported me with my car purchase and trade-in was friendly and easy-going and it was a no-pressure environment that I greatly appreciated. The attentive customer service that I received from George was a classy way of sending me off confidently in my new vehicle. Thank you.

Mark Tupper

I bought 2 cars here in the past several years (2011 Mazda3 GS and 2013 Mazdaspeed3) and had an excellent experience both times. My salesman was Vala. He really knows Mazdas and he was able to get me the exact unit and options I wanted both times. With Mazda's 0% interest promos, I already knew what I would be paying going into the dealership and their were no surprises or hidden fees, just the price of the car and a documentation fee, which was waived when I bought my second car. Service is also excellent. Inexpensive and efficient maintenance, and my car is washed and vacuumed every time I get it back. Morrey's service is so much better than other dealers that I drive all the way from Surrey just for an oil change. I tried Freeway Mazda near my home in Surrey and they just didn't compare.

Mohsen Jamali

Once I came over for a test drive. The senior manager was very nice even he offered me a discount for the vehicle. But, the sale agent was quite reluctant in car demonstration. We couldn't test the car that I had in my mind because it was …

Cathy Alberich

Took my car in for a checkup and they didn’t call me to notify it was ready. I waited a full day and when I called and asked about it they told me that yes they had forgotten about it that it was ready since the morning. I had to arrange transportation for a full day when they could’ve called me earlier. So I recommend calling them if they don’t call you within the expected timeframe.

Selena Phillips

Morrey Mazda has always been good to us, & our last visit to get our vehicle serviced was just as enjoyable as always. We decided to look into trading our Mazda 2 for something with more leg room for our growing son. We were hesitant at first, thinking there is no way we can find something that's bigger as just as affordable right away, but Sean Davies was awesome!! He gave us several recommendations, & patently worked with us until we found the right vehicle. He was a pleasure to talk to, & made the whole process really fun, & he was super knowledgeable about the mechanics of the vehicle as well as the skyactiv technology. He is very respectful & a great listener. He answered all of our questions thoroughly, & was never pushy. His very honest & personable attitude made us feel comfortable with our choice. When the paperwork was done and we were ready to drive away with our new (pre-owned) vehicle, he took the time to set up the bluetooth feature and gave other helpful tips ensuring we would understand & utilize all of the cars features. We never felt rushed, & appreciate everything he has done for us. Thank you Sean, & Thank you Morrey Mazda. :)

Rebecca Shorin

Thank you so much to Minako, Setareh, George, James and Brad. All of you made our experience of buying our first new car so much more pleasant. We loved the level of service we were provided with. Happy to be part of the Mazda family!

Todd McCann

We signed up again because not only are they great cars, but the team at Morrey Mazda make it simple for us... great pricing, extra benefits, amazing service!

Nestor Balce

You've decided on a Mazda? Great. If you want no hassles, no double speak, and no B.S. --- deal with Morrey Mazda in the North Shore Automall. It is WORTH the trip. We met Brad the GSM, and Michael did a fantastic job with making my purchase as easy as possible. The Business office is superb - with James working with me to make my ownership easy. He explained the finance part very well, even giving a nod to Scotiabank (Thanks Scotiabank!) The Team's dedication is superb - they delivered my car TODAY, on a Canadian National Holiday!! I think they were the only dealership open for Thanksgiving. Finally, Michael did a superb job with the delivery of the vehicle, explaining everything. Kudos also to Colleen of ALLWEST Insurance for getting the maximum discount for my family. All in all, 110% on 100 !! Don't look anywhere, just get your car from Morrey Mazda at the North Shore. Worried about bridges? Who cares?... when you'll be driving in a comfortable Mazda!!

Andrew Mellor

Everyone at Morrey Mazda North Van, was friendly and kind. From Minako the lease manager to Brad the manager, and Elisha the finance manager. All were nothing short of amazing and awesome. Highly recommend everyone to check out there showroom, and look into a Mazda.

Nailya Red

Excellent service!!! I am so happy with my car. Michael Lee provided me with such an amazing service with helping me choosing my car, patient, very professional and helping with all my questions. I recommend this dealership out of all in BC, very pleased, awesome people, Micheal Lee - Salesperson and Brad, the manager who is awesome, understanding and gave me such a great deal !!! :-)

arezoo saberi

Great experience! Great people. We have bought 4 Mazdas from this place and have been always satisfied. Author is an amazing gentleman to the true sense of the word. To me and my family he is a part of our family not our dealer! He is very knowledgable, caring and supportive and thats all you need when you are buying a car! %100 recommended!

Iris Lo

I usually have a pretty good experience there, and the guys would explain to me what extra services needed to be done and the cost. But I did not have a good experience today. I went in for my 1pm appointment on time, only to be told that my car would be worked on next after the mechanics come back from their lunch break. I talked to the front about the battery in my car remote key, and the guy told me that he can get the battery changed. I'm usually told how long the wait would be and be offered a ride to somewhere else. That didn't happen today. I asked what time I should return and was told 90 minutes. I came back in 90 minutes and my car was still being serviced. I waited a total of 2 hours for a standard service and was also charged $20 for changing the battery in my remote car key without being first told about the cost. Did not leave happy today.

Josh Skyers

Great service. The team at Morrey Mazda were welcoming, professional and just awesome. I would definitely go back!

Kelly S

From the ladies who booked my appointment to the mechanics Kevin and Mike to the guy who gave me my keys upon pickup...everyone deserves 5 stars. I was treated great from start to finish.

Roxana

I had gone to quite a few car dealerships and finally came across Morrey Mazda in North Van and wow what an amazing experience. Thank you to Mike and Justin for making my experience with Mazda such a great one. I highly recommend this dealership. Mike and Justin really took the time to explain all the options to me and gave me an incredible good deal for my trade in. Thank you everyone at Morrey Mazda for making this a great experience for me.

Cristi Porta

We've been customers at Morrey for 10 years. From our purchase experience to servicing our Mazda's has always been a breeze. If you're in the market for a new vehicle, I would highly recommend Morrey.

Evangeline Van Der Heide

I have been going back and forth for the last 4 months looking for options to terminate my lease and/or buy out my car. Every time I came in to see the Sales Manager, he was always attentive while keeping my best interest in mind; he provided options that were understandable and not 'salesy'. The financial department was great in giving clear information and kept me involved throughout the whole process. Today I made my final decision to return my awesome 2012 mazda 3 sport GS after months of debating what to do. It was a comfortable experience and the Sales Manager made me feel confident in my decision. Thank you so much ! will definitely reccomend to friends and family if anyone is looking for a new car, product and service is a well deserved *****!

James Carless

David at Morrey Mazda was amazing! We were on a road trip and our engine light came on. We called them on a busy Saturday afternoon and David was good enough to squeeze us in for a quick check. He gave it a diagnostic, found it was nothing and reset the indicator. Best of all he gave this all to us as a complimentary service! Saved us a ton of money and the inconvenience of being stuck in Vancouver over the long weekend (most other dealership service department were booked solid).

Robin Crickmay

My wife and I chose Morrey Mazda on a whim, while shopping for a new vehicle. Neither of us had put much consideration into purchasing a Mazda during our online research. It wasn't until we visited the dealership in person that we started to sincerely consider Mazda. Zack, our salesperson, was extremely helpful and patient while we considered all of our options. Given all the time, research, negotiations, and money that go into purchasing a new vehicle, Zack made us feel comfortable by not pressuring us and respecting our interests. On the service alone, we would recommend Mazda for a new vehicle.

Zemmour Schwarzenegger

I highly recommend to book an appointment with MICHAEL LEE, he took really good care of my girlfriend and I. He helped us in our search for a vehicle and also manage to get us a really good deal. Also I wanted to say that if you have any …

Google User

Very slimy salesmen working here. I remember dealing with Michael and then Funt. Michael completes the survey/review/questionnaire on your behalf so he can get high ratings. Instead, the customer should be sent the questionnaire by email and completed confidentially. This is why we continue to have poor sales people dealing with customers. They intimidate others into leaving a positive review.

Paul S

We placed a deposit on a CX-5 but we ended up changing our minds and went with another brand but no fault of these fine people. They were incredibly friendly and low pressure and were more than happy to refund our deposit. If we were to settle on a Mazda in the future, Morrey Mazda would be the first and probably the last place we would look.

Celeste

Had a wonderful experience leasing my first car. Stephen Tressider and Elisha made it a very painless, seamless transaction. I appreciate Stephen's patience as he explained everything thoroughly. I would highly recommend them for anyone wishing to purchase a new or used vehicle. Thank you for everything! I love my new car! Erin J

Scott Xiong

Too Long Didn't Read (TLDR): I was lucky to get the vehicle I wanted from Morrey Mazda of the Northshore at the Northshore Auto Mall in North Vancouver. The full experience: I recently purchased a vehicle from Morrey Mazda of the Northshore, the representative I worked with was Justin Erb. I don't live reasonably near the dealership, so it's kind of a hassle to get to, and this is important to note for later on, as I was there for a very specific vehicle with a unique feature that ended up there as a lease return. The only other 2 similar vehicles in the country with the feature I was looking for were in Quebec. After searching constantly everyday for weeks, one morning the specific vehicle I was looking for showed up on AutoTrader. I called and drove over there in my loss-of-use car rental within the hour, and signed my deposit papers within the next. I didn't negotiate the price or doc fee, as the price was reasonable, and I wanted to expedite the process. No sooner than I signed, a random customer approached my representative Justin and asked for the vehicle. That's how in demand the vehicle was. I did not leave with the vehicle that day, as I agreed to opt for their loyalty program financing, and being on a weekend afternoon, there would be time needed for providing some documentation and approval from the bank. Prepared to collect the vehicle on the coming weekday, I took a 1.5 hour transit to the dealer, my loss--of-use car rental would also expire this day, good timing, or so I thought. After waiting several hours at the dealership, because of a lack of due process and inspection of the lease return from the dealership, it was clear I was not going to be able to collect the vehicle. I took the transit home, Justin was able to shave off some of my time by driving me to the Seabus. A couple days later, with updated notifications throughout the process from Justin, and confirming everything was good to go, I again took the 1+ hour'ish transit back to the dealership, with Justin picking me up from the Seabus. The transaction went without a hitch this time, and I was off driving home quickly. My perspective: Nobody is immune from making mistakes, even the stellar team at Morrey Mazda. Their team is very professional, courteous, and transparent with everything I can remember. Throughout the realization of the issue which prevented me from collecting the vehicle the first time I took the long transit trip, the dealership apologized profusely, and I felt they made every effort to resolve the issue as quickly as possible. They offered suggestions on how they could make it up to me, and we settled on how they could provide me with adequate compensation (I settled for a specific accessory I had my eye on). It is an understatement to say they went above and beyond to try and resolve the issue to get me in the car and send me on my way as quick as possible the first time I made the transit trip. Throughout the entire process, despite the hiccup, from the moment I stepped foot at the dealership to my last, the experience was a very positive one. Other thoughts: It was obvious for me from the get-go to see how reputable Morrey Mazda of the Northshore was. Being in the Northshore Auto Mall with a lot of other top auto manufacturer brands/dealerships, they seemed noticeably a lot busier, even during this pandemic health situation.

W S

Very nice place and good location. Came in asking for 30AE MX-5, which the Japanese salesperson who spoke with me said all of them are sold out and are impossible to get. Finding this hard to believe as multiple Mazda dealers have the 30AE MX-5 available. Sales professionals should not lie to customers' faces.

Miles Sellyn

I took over a Mazda lease just over two years ago, and have had nothing but the best possible experience since then. Service is always transparent, timely, and affordable. The experience has been so good, that I've just started a new lease, and felt taken care of every step of the way. The deal is a fantastic one, and my wife and I are both thrilled with the vehicle and the terms of the lease. Special thanks to Justin, the best Maritime-born Mazda employee in all of Western Canada, for taking such good care of us.

David Pereira

Customer Service is superb. Technicians are excellent. I feel they're worth the money spent. However, they recently changed the method by which they share the inspection results with customers - going from an clear and understandable colour paper report, to a bizarre digital dashboard - and for that reason, I feel they miss the full 5-star rating.

Brandys Evans

What a fantastic experience I had purchasing my new car from this dealership in North Vancouver. Throughout my experience, I never felt like a customer, but like a good friend. Every step of the way, I felt like my needs were being heard, and the primary goal of the team, was to help me with my goals and my agenda, not some sales number or commission quota. Wouldn't dream of going to another dealership, nor driving another make of vehicle.

tank mushka

I purchased a 2010 4runner from Morrey Mazda. It’s everything I was looking for in a 4Runner. It's the model I was looking for, it had only 74,000 kilometers on it and it's in exceptional condition. Plus, it was offered and sold to me at a fair market price (which was $5000- $7000 less than other auto dealerships were asking for similar 2010 4Runners). Not only is the 4Runner the best vehicle I've ever purchased from a dealership, Mr.Grey & Mr. Mansour from Morrey Mazda have provided the best customer service I’ve experience from any auto dealership. I’ve told all my family and friends (and other people looking for a new vehicle) about the excellent quality and price of my vehicle and the exemplary service Morrey Mazda has provided. I look forward to purchasing another vehicle from Morrey Mazda in the future.

Jennifer Borland

My husband and I purchased a CX-5 from Morrey Mazda, North Vancouver. Zack in sales helped us learn about the vehicle and was very knowledgeable. He had planned out a very good route to help showcase the vehicles features and abilities, which could not all be demonstrated at the lot (like the blind spot monitoring camera). Victoria in finance was exceptional, and helped us get all of our paperwork organized, and helped us determine all of our options for warranty packages. She was very clear about what was covered and what was not, as well as the benefits of each package along with the costs. We had an excellent experience at Morrey Mazda.

Natalia Nimetz

Outstanding and very professional. I am very appreciative of all their excellent service and they go above and beyond what is required. I have found their attention to detail excellent and the Service Department explains things clearly so I can understand. I find the staff very caring of my needs and requirements. Top drawer service from all the Morrey team. I am on my second Mazda and highly recommend Morrey Mazda.

Emily Levesque

I just drove my Mazda home today; I had an amazing experience buying from Morrey Mazda. Stephen (sales) and Michal (finance) were both so kind, friendly and accommodating and I never once felt intimidated or uncomfortable; I’m so grateful to have worked with them both during my purchase. I’m so pleased with my new car and couldn’t recommend the dealership and staff enough.

Shawn Henry

My honest review, 'NASTY ' used car sales manager and 'LAZY' salesman with '0' skill and knowledge

Helen Jordin

I recently switched to Morrey from a Richmond Mazda dealer with incredibly bad service. Morrey is like a breath of fresh air!!! You drive in to a sheltered area with your vehicle, four guys are waiting there to help you and clearly all want to do so. No waiting, no fuss, courteous, thoughtful attention with a real willingness to help. The car is ready when promised and the communication is excellent. This last time, Mike replaced a broken windshield wiper before I had finished paying for it in Parts. Amazing! I am never going anywhere else!

Kori Klusmeier

Recently purchased a new Mazda 3. The team at Morrey Mazda was very helpful and thorough with the process. Super friendly and organized staff made things quick and easy. Thanks for the great new car!

Feargal Harris

From sales to finance, they really helped us feel at home and comfortable in the dealership throughout the whole buying process. Yusuke was our Salesperson and he was perfect throughout the buying process. It really felt like he had our best interests at heart. We were also lucky enough to have one of the Morrey family apply for our financing and they were so knowledgeable, fair and transparent that we would recommend them to our family and friends. They are a true family business and treat their staff and customers as part of the family. Now that I’ve bought from them I wouldn’t go anywhere else. Thanks Morrey Mazda!

Marie Potter

Great experience with my service today. I felt very safe bringing my vehicle in and they were so thorough, careful and meticulous about sanitization. I love the spray hand sanitizers and safety stations everywhere when I had to do my work. As well love the note in my car saying what they did to keep things safe during Covid-19 - it was hanging from the dash see below

Sara Carleberg

Dropped off for scheduled service: pushy sales (don’t spend 5min trying to sell service and product after I tell you I’m in a rush). No shuttle or taxi. Bike loaner on a rainy day for a pregnant lady. No courtesy car wash or basic cleaning at all. Hard to find car (not where they said it was on pickup) and had to wait for a tow truck for 5 min trying to get out of the car park.

Jason Thomas

I've always had very positive interactions with both the sales and service departments. Justin in sales is incredibly helpful and just a down to earth, friendly guy to talk to. Kevin the service manager has always gone out of his way to accommodate any requests I've had and his staff are all very friendly and professional. Great job guys!

Behdad Jamshidi

Every since my friend has moved away from this location , i have had terrible experiences across a lot of their sales teams. The service desk has always been great. Just recently I was looking to buy a new car and Minako reached out to me to discuss the options. She quoted me a price of 23,500 for a new car. After doing further digging, i noticed that there was room to negotiate and through several emails, I mentioned to her that I'd be looking for a deal. I was given a deal from another dealer ship and I wrote the price to her hoping that when i arrived on the Sunday she would match or beat it. Her reply to the email was in her own words: Hi Behdad, Please bring your credit card and cheque book to buy a car on Sunday not just to talk. No negotiation can be made without commitment. Thanks, Minako I saw this as extremely unprofessional. I work in sales as well and I would never think of responding like this. After this, I cancelled my appointment on Sunday and I purchased a car from Destination Mazda with a great deal. Never going back to the north shore office.

Christopher Auchter

I look forward to bringing my Mazda 3 into Morrey Mazda of North Shore. The service is always excellent and friendly. If I want to wait for my vehicle the waiting area is comfortable; I can even get a complimentary cappuccino while I wait. Overall it is just a great experience.

Shirin Malek

I bought my first Car from Morrey Mazda and I love it. Justin helped me out in finding my favourite car. We had so many meetings and test drived so many cars and he was so patient and easy to work with. I got a very good deal on my car and delivery was super fast at my convenient time. Justin was also available any time I had questions about my car after the delivery. Overall I am very happy with the service and I will definitely go back to them If I want to get another Mazda. Oh and their hot chocolate is so good too

Steve Groner

WARNING if you lease a car from Morrey: If you are at the end of lease and are buying out the car, they will want to charge you $695 for the inspection and paperwork. It's a total cash grab. DO NOT listen to them; you do not have to return the car to the dealership you bought it at. I went to Metrotown Mazda, and they were happy to do it for $125 and did not care if I bought the car there or leased another one from them. Morrey's daughter, who runs the finance department, doesn't seem to care about losing business and referrals. Mazda's are great cars, but I would use Metrotown next time

Ally Campbell

While trying to book an appointment to change my tires, I discovered that I was missing a wheel lock set for my car. I called Mazda North Van and asked if they had wheel lock sets that they sold. They told me they only had one master set that couldn't leave their workspace. A friend of mine called and asked the same information, and Mazda contradicted themselves and said they did indeed sell wheel lock sets. However, due to the outrageous price, I chose to go to Mazda Langley. In the process of making and cancelling car appointments with Mazda North Van, my friend and I experienced not only serious attitude from the servicing people, but also experienced being hung up on on two different occasions. I will do my best never to go Mazda North Van ever again! Mazda Langley triumphs over Mazda North Van any day!

Alexandru Bandila

Bought the car from them. Did my first oil change and took the car in for a recall so far and everything went very smooth. I am happy with their services and I will continue to use them for my 2019 Mazda 3.

Yazmin A.

My experience with the service dept has been great! I bought a used RX8 and had taken it to a Mazda dealer closer to home, and they had me thinking the process of an engine replacement was going to be at least a month long ordeal. I took a chance after hearing Morrey had done a replacement for someone else last year and drove over from white rock. I went in expecting them to take my info and get back to me.. and I left with a deposit paid and an engine en route with a week delivery estimate! It only took them a few days to swap out my engine for the new one, and the entire process was painless and simple. I felt way more confident leaving there with my new engage than I did leaving my local Mazda after my first oil change.. I’ll definitely be making the hour+ drive out for future service and repairs!

I’m a G-ma

I just bought a used Mazda 3 hatchback from Morrey. I had emailed about a vehicle to see if it was still available and Maria the appointment coordinator responded very quickly to say it was. I said I couldn’t come till the weekend as I lived an hour away. So we set up the appt and she kept in touch with me to let me know it was still available up to the morning of us coming. I really appreciated that. We got there and the salesman started the car we had come to look at but the battery was dead, they quickly came and jump started it, in the mean time we decided to take a different one for a test drive as it was still the colour I wanted but a hatchback which is what I had always wanted anyways. Long story short, we made a deal with my trade in, I knew prior what my car would be worth. Brad gave me what I wanted for my car and I asked for a deal as it was a cash sale, and he did that for me. So the car was in line for a final clean so they offered a shuttle for us if wanted to go and kill time till it was ready. We came back and George the delivery specialist handed me the key. The next day I realized I had no manual in the glove box. I know they usually get taken out and then given to the new owner. Apparently this vehicle never came in with one. So George located an extra one and mailed it out to me no charge. We even got a courtesy call from Stephen a couple days after the purchase. That’s great service. So just a quick thanks to Stephen and Brad for giving us a good first experience with Morry Mazda.

Dayna Birch

Just Fantastic, I Leased a 2017 Mazda 3 Sport GS for the first time with this crew and what an Amazing Experience. Their Customer Service is Outstanding... they made it Easy and So much Fun! Special Thanks to Brad, Steve, Shahram, Milad & Terry!

JALIL WAIZ

We bought our first Mazda from this dealership back in September 2020. Our experience at the dealership was great. Excellent staff who helped us through the purchase process. Our sales guy Yuske was very supportive and made sure we were happy with our purchase. And also, what a car Mazda! I keep comparing this Mazda 3 with Premium package to our BMW 3 series that cost double of what the Mazda 3 cost us, and as a bonus Mazda offers unlimited mileage warranty. We will definitely recommend this dealership and Mazda to our friends.

Sandy Roberts

Northshore Morrey Mazda team have been very professional and helpful since day one. When I was out of town and needed help they arranged everything for me. Very happy with Northshore Morrey Mazda vehicles service and staff.

Luis Juarez

I had a really good experience with Morrey Mazda, they went above and beyond to look after the budget and get a good deal for me. They helped me saving $5,400 in a long term. Morrey team is still in contact with me to follow up how everything is going, it is uncommon to see and experience this type of relationship, which is greatly appreciated. Highly recommended it. Thank you so much Guys!

Egee Toribio

Michael Morrey, our sales person did a great job with all the questions that we have and also by making sure that all of our concerns are met. He’s very easy to deal with and easy to communicate as well as he answers very promptly to any inquiry that we have. Setareh, the finance manager is easy to deal with and while we were told that our unit will be delivered by Saturday next week, we got it on Tuesday afternoon. George Sadler did a great job with delivering our car and explaining every detail that we should know. The sales manager (I honestly forgot his name) is also very nice and very accommodating especially to our 6 year old daughter who always come with us during the process. It is truly a great experience for us and we are truly happy with everyone in the dealership. Highly recommended!

maryam Irani

I had a very pleasant experience at Northshore Morrey Mazda with Armin Kamali this past weekend. I dropped by on Saturday feeling quite distressed with a flat tire. Even though I didn't have a prior appointment and they seem swamped, he took me right in with a welcoming attitude and took care of the problem in a very timely fashion. Armin is very knowledgeable and his professional and friendly demeanour put me at ease right away and made me feel assured that I have brought my car to the right place. I will definitely go back and I recommend this place to all my friends and family as the service here is exceptional and the staff is super helpful going above and beyond for their customers. Thank you Armin and the rest of the team!

Feisal Jiwan

I wouldn't recommend this dealership. Everyone, including the receptionist was too busy either socializing or on Facebook - I was at the dealership at 11:30 on a Saturday expecting it to be busy - not the case! This should have been an indication but decided to go in anyways. I waited around for a few minutes and the asked for some assistance - was interested in a Mazda 6. I waited another 10 mins and asked again for some help - there were sales people drinking coffee and joking around and didn't bother to assist - I can understand if you are busy but when you are standing around doing nothing, that is really bad customer service. Guess everyone had made their quota and didn't need to sell another vehicle that day. Will never go back or recommend to anyone.

Kimberley Murray

I dread buying cars so came to dealership with trepidation. The entire experience from beginning to end was both informative and fun, helpful and warm. I would highly recommend this dealership. Everyone whom I came in contact with was so …

Michelle Hignell

This was our first time leasing to own a new car. The whole team was pleasant to work with and very knowledgeable. Vehicle is a great fit for our family so far. We would have preferred a reasonable trade in offer for our used car, that was the only drawback.

Terry Tak

I had a wonderful buying experience from the staff at Morrey Mazda, purchased a '06 Mazda3 GT in absolutely new condition with only 65k.km's for a unbelievable price and no haggling back and forth, salesman, manager and financial services manager were all delightful to deal with, didn't feel like your stereotypical car dealership, more like family. I just believe their standards are higher in prepping and servicing used vehicles for sale on their lot. As a senior citizen car buff I've bought and purchased well over 60 vehicles at many dealerships both domestic and import and currently own four cars, in my experience Morrey Mazda is among the top of the list!

Jacqueline Fernandez

I've had the pleasure of getting my first car with Morrey Mazda North Vancouver, and now my 2nd car with them again. They have been nothing but great people to deal with, even when I wasn't the easiest person to please! But they sure did a good job each time making me happy and satisfied with my car purchase. Thank you Mike Gray and Arthur Khachikyan!

Gordon Blanchard

I have been dealing with Morrey Mazda for many years now and have always had excellent service. The service team does only what is required and have my car ready when they say they would. Last week I took it in for an oil change, but also mentioned that my brake pedal was feeling soft. Later on Mike called me to say that it was going to be rather an expensive repair. He took the time to explain exactly what the problem was and what could happen if not resolved. When I came back to pick up my car, I was quite happy to feel that Mike and the Morrey team had treated me in a very professional and honest manner.

SP Tang

Michael Sit helped me with my purchase of my pre-owned 2015 CX-5 GT. He was very knowledgeable and has a great sense of humour. He is not pushy and is very transparent about the pros and cons of the vehicle. Look for Michael if you are looking for a Mazda!

Leigh Jordan

Friendly service and no pressure selling. Will recommend Morrey Mazda to family & friends

Sue Verigin

Called to book an appointment to view and test drive a used Mazda. The internet Salesman confirmed that the vehicle would be available and that the sales manager would look after me. I arrived 90 minutes later, on time, no sales manager (off on a break) and then was told the vehicle was sold and had been picked up earlier in the day. Okay. Asked to test drive another Mazda, but was told that I would have to wait for the Sales manager and negotiate with him. Definitely felt like they did not want my business. Will not be returning to test drive a car with Morrey Mazda.

Vern Demore

Micheal was great really knowledgeable and took his time going over the car. Great staff. Thanks to Elisha super helpful and efficient

Mohsen Sadatsafavi

I bought a brand new sedan from this store. My decision was of course mainly influenced by how much I liked 2017 Mazda line up. However, the quality of my interaction with the sales staff at this store was also a factor. The staff treated …

Margo Murray

Best service experience I have ever had at a car dealership! I had to take my car in for a recall and an 80K checkup. I was in and out in less than an hour and my service advisor, Michael, was phenomenal. The cost was very reasonable as well. No upselling, just basic info and suggestions for the future service appointment. Thanks for the great experience. I will definitely be back, despite the trek over the Lions Gate!!!

Stan Van

AUGUST 2017 - DO NOT BUY FROM THIS DEALERSHIP. Horrendous sales staff - After spending 10 minutes waiting to be served (all the while watching idle sales staff stare at through their glass offices), I was approached by Lease Manager Minako Inouye, who walked up as said "Yes" - not hello, not how can I help you. I had done my research and was ready to buy a 2017 CX-5 GT, and wanted their best price, needing a quote so I could have my company account cut a cheque. Minako refused to give me pricing, and when I requested to speak to her manager, she stormed off to speak with Brad Erautt, General Sales Manager. Brad then said that "If you need pricing in writing, that we are not interested in dealing with you, and you can leave". I've never, ever come across this level of hostility and terrible sales practice ever. Needless to say, they lost the sale. One day later, purchased a Ford Escape for myself, upgraded the company fleet of 5 smaller cars to Ford Focus - a sale of $93,900 to their direct competitors. I would have preferred to buy the Mazda's, but will not let that awful level of service be rewarded. Side note - I called the dealer principal ( Steve Morrey) before purchasing from Ford to see if he would be interested in my feedback and try to save the deal - got his voicemail, and didn't get a returned call, at all.

Laura Groom

We had a really great experience at Morrey Mazda. Justin Erb was fantastic! He was so helpful, patient and we got a very good deal. We love our CX-5. Overall, we are very happy with the service.

Michelle Bouvier

It was my first time buying a new car and couldn’t have asked for a better experience! Everyone at Morrey was professional, helpful and personable. Building rapport with customers is crucial for sales and repeat business, and with Mike and Michael it was instant and seamless. Once we got chatting I knew I was going to purchase with them. I was coming from Whistler too and very glad I made an appointment with them. Also shout out to Elisha and Giuseppe! Going over finances and insurance can at times be overwhelming but both made the process straight forward, easy and again personable. I haven’t stopped singing your praises since returning to Whistler with my new Mazda! You guys have such a great team there and I look forward to seeing you all again in the future, whether it be in North Van or Whistler! Thank you again Your new loyal customer, Michelle Bouvier

Wes Franklin

Was a good quick experience with Justin. He was quite knowledgeable to deal with and felt pretty honest. Was not pushing for the sale and seemed to leave me to my own decisions. Victoria has a great wealth of information when finalizing the information too, was a joy to deal with! Will definitely return here for the needs of my car!

Hamid Jamsaz

Everything was really great. Michael Sit provided me with a great deal and a test drive and spent a lot of time explaining the new car features and the contract terms and conditions. Thank you :)

Michael Richardson

Showed up without an appointment but James Pankratz squeezed my Mazda in for an oil change and tire rotation as they were ahead of schedule on other customer’s cars. Always personable and great service at Morrey Mazda.

Katie Best

Used car I purchased here had issues which were not caught on service checks before I bought the car. Sales team very dismissive and unhelpful, told me I should’ve bought the warranty and should’ve expected this from a mid 2000s car. Rushed me off the phone and transferred me to the service department. Now I need to fully cover the cost of repairs, even though brakes (which are rusted and worn with a years worth of wear in 2 months) were not flagged on the service report. Mechanic said this is abnormal wear and this should’ve been flagged on the last service check. Get a second opinion or don’t bother purchasing from here. The hassle and poor customer service I have received is not worth it. Very disappointed.

Olivia Nobes

I recently purchased a vehicle through EJ, a sales specialist at Morrey Mazda. I had a great experience that was very personable and collaborative. EJ was able to help me find a car that fit my needs and more! If you’re in the market for a new or used vehicle, Morrey Mazda is a great place to go!

A Google User

I appreciated the excellent service extended to me by Chris at the service desk. He exceeded my expectations and had me out of there in short order. I appreciated that he was willing to share a few laughs with me! Always a great experience to have my car cared for there! Many thanks!!

David Gregory

I was very disappointed with my experience trying to buy a car from Morrey Mazda. At first, things seemed to be going fine. We came to a deal and I even agreed to buy the car, but then things started to fall apart. …

Cecile Ryder

I went in on a weekend to ask if they could replace a fog light or I'd have to book it. They did it right away while I had a coffee and looked at new cars. And they washed my car too! Always so helpful, great service!

Genevieve Dunkley

This is our second Mazda 3 from Morrey. We returned to Morrey because of the excellent service plan and great service. Morrey sells a great product, and does it in a very professional manner. We needed the car in a hurry and they were able to accommodate all of our needs in our timeframe.

omid saberi

The best place EVER!!! their customer service is amazing and they treat you as you deserve as a customer. Best deals ever and they help you in any way that be possible. THE BEST GUY EVERRRRRRRR is ARTUR!!!!!!!! He is a real gentleman which …

Carol Koren

I had an excellent experience purchasing our new Mazda from Morrey Mazda of the North Shore . From the sales professional Arthur, to the wonderful finance team and our delivery specialist George. They all took the time to ensure the process was enjoyable. I highly recommend Morrey Mazda of the North shore!

Jay Boucher

I always have my Mazda 3 sport serviced at Morrey Mazda of the Northshore. Staff are always friendly, efficient, and knowledgeable. I have only had positive experiences here. Definitely a great team of people.

Kyle Rademaker

All of the staff at Morrey Mazda were very friendly, honest, and accommodating. They were able to get me into the car I wanted at an even better price than I expected. I walked into the dealership on Saturday and I drove home in a brand new Mazda 3 Sport GT on Monday. Very professional and timely service. Thanks Morrey Mazda!

William Mackie

I bought my Mazda GT3 new in 2008 and for the last 10 years have come to appreciate that after 64 years of driving and owning all different makes of vehicles that my favourite vehicle is my Mazda. And, Morrey Mazda does a superb job of keeping it in tip top shape. Their service is constantly friendly, efficient and professional.

Matt Oakley

Dealt with the parts department and had a great experience! I dont own a Mazda but was working on one for a friend. Great service.

Aimee Helgren

Thank you Morrey Mazda for making my first car purchase a breeze! Thank you Michael Sit and everyone else for listening and answering all my questions. From test drive to day of pickup everything went extremely smoothly, there was no fine print or options that I wasn’t made aware of. I left the dealership knowing what I signed and what I was driving away with. I am so excited to be driving my new 2018 Mazda 3 Sport GT. Thank you thank you

Dean English

We just bought a new car from Morrey Mazda of the North Shore. Our sales guy, Justin Erb was excellent. His knowledgeable and professional service helped us keep within our budget. We are very happy with the deal we got!

DonE

We purchased a Mazda CX-5 last week and Yusuke Nakagawa did an excellent job through the sales process. There was no pressure, he was informative and willing to work with us. Our daughter and son also purchased CX-5s with Yusuke over the last 4 months, and their experience motivated us to upgrade our vehicle. We are all very satisfied with how he handled our negotiations and we highly recommend Yusuke to anyone considering a Mazda. ZOOM ZOOM

Raj Buttar

We bought 2021 mazda cx 5 gt.The salesperson Micheal was very helpful, fast and knowledgable guy. He explained us about all the features of the vehicle very patiently. When we went to their dealership next day to get our vehicle he was at the door to greet us. Plus,our vehicle was all neat and clean, ready for us.i would highly recommend morrey mazda.

Martina Ferreira

Absolutely the best customer service I got while researching for my car. I ended up making the decision for Morrey Mazda a lot because of that. Artur gave me all the information needed and the best deal he could. They gave me time to think, and I ended up going back and getting my car! Very very happy with my decision and feeling good that I have these guys to help me anytime now.

Khosro Asadi

Today i had an awesome experience at Mazda. Tony was the guy who took care of us as we arrived there, he did a great job and i believe the company should really be proud of such valuable staff. We have bought a 2021 Mazda 3 and we can not wait to go and pick it up on next Wednesday. 100% happy with the customer service and recommend it.

Ryan Pan

Service department here is decent, owned 2 Mazda and serviced here for a while.

Anna Marie

Recently, just purchased a CX-30 GS, and what an amazing car it is! A total upgrade to our previously owned CX-3. Justin was a great help to me and my family. He is a great salesman and helped us a lot with choosing our new member of the family. He was very friendly and has great people skills! Mazda has been the best dealership since Day 1. Due to Covid, Mazda has still the best service on the North Shore. Thank you so much for being so understanding, especially through my recent accident, Mazda is still #1 for us. We just want to say, Thank you to Justin, Mike and Michal for helping me yesterday with picking our new car! Thank you :)

Melissa

We bought 2 SUVS from this dealership in a span of 3 years and had a very good experience both times. When we bought our cx5 back in 2013, we dealt with Brad and Minako and they were both very easy to deal with. When we purchased our cx9 …

Peter Gouzouasis

Morrey Mazda of etc Northshore has the best service department of any dealership I've had cars service with over past 20 years (Morrey Nissan, which used to be just off Marine drive was great in the early 1990s, and used to service my old 1980s Micra was another excellent example). All the guys that work the desk go out of their way to make sure your car is in perfect condition and are impeccable in details on your service. That said, my 2013 Mazda 3 GT only needed oil changes (I bought the VIP package which includes a free carwash anytime and oil changes for the life of the car) and one brake job over 4.5 years. The sales staff, led by Brad and Mike -- and including super salesman Michael Sit -- are amicable, congenial, respectful, no pressure, helpful, caring (yes, they care about their customers' satisfaction and needs), and genuine people. Yesterday, I bought a CX5 GT, loaded with 'goodies', and was given a customer loyalty discount and excellent interest rate. Michael Sit carefully explained everything throughout the sales process and when the papers were signed spent a great deal of time helping with the set up of the technology package and other details. My Mazda 3 GT was a great sporty car, the CX5 is amazing and also has a tight, sporty feel. I couldn't be happier with the entire experience, and look forward to many years of great, safe driving and continued A+ service with the CX5. Thanks, Morrey Mazda -- you hit a grand slam with the whole package!

Martyn Willan

Had a great experience with Morrey buying my first ever new car. The sales environment was relaxed with no pressure applied at any stage including final negotiations and financing discussions. On pick-up they ever took the time to explain the cars features and how to operate the various controls. I am used to more sales driven, pressure environments at a dealership so this was a pleasant eye opening experience of what a dealership can be like.

Leo Volkering

I'm just about to take delivery of a brand new 2016 Mazda. Including the very attractive purchasing price, I've been treated like royalty by the General Sales Manager and the Financial Services Manager. Wow, what a magnificent experience! …

KayLee Hansen

Thank you! Service was effective, considerate and well organized. This is the second vehicle I have bought from this dealership and it has been enjoyable both times. Greatly appreciate knowing things will be "handled" and that I have a support person to go to. Shahram was lovely to deal with.

Gregory Smith

A wonderful experience from start to finish - and I'm not even finished! The salesperson, Minako Inoue, was a pleasure to deal with, no pressure, just helpful guidance. George Sadler, the "delivery experience specialist" (!!), unlocked all the secrets of the car, saving me a lot of work pouring through the doorstop of a manual.

Charles Husquin

Great service! The people there were really welcoming! Thanks a lot!

Bill Someone

Best dealership I've experienced in many years of buying cars. Sales and Service are top notch. Thanks again from a repeat customer.

Mehdi Kameli

Although I thought I liked this place, it turns out they only provide good customer service when there is something in their benefit! A week ago I received an email stating that my car is eligible for upgrade, so I …

Brett Cawker

Had a great experience with the whole team, from the sales people, finance department and insurance agent. The service department got my accessories installed right away, making it a fast turn around! Everyone was helpful, answered all the questions and got me in my car in good time. All while providing safe interactions during these crazy times.

Faz

Justin at Morrey Mazda is the man! Great Service, A++. Saw a used car which I liked and so booked an appointment through their website. They had just received the car but agreed to have it ready for showing on the weekend. The car was waiting at the entrance when we arrived. Justin was very knowledgeable about the car and the previous owner, and answered all the questions we had. The purchase process was very quick and transparent, and we were out the door with a new car in about an hour. Highly recommended. Will be back again!

Kirsti Brinkhurst

I just want to take the time to let you know how simple and easy my first car buying experience was. Elisha Morrey was fantastic in every way possible. I will be raving about my time spent here and be recommending her to my social circle, Thank You!

Jane Carich

I was thrilled with the service I received from Kevin. Panic set in when my check engine light came on for the 1st time in my 15 years of owning my 2003 Mazda Protege just after Christmas. I first called a closer Mazda dealer who wanted a $350.00 deposit to run diagnostics. I was shocked and said NO. Then I called Morrey Mazda North Shore, I was told to drive it in and they would run diagnostics for free as they were not that busy at the moment. I did just that and they quickly discovered I had a crack in my air intake manifold. Part was in house and they replaced the part while I went for breakfast. 1 hour, $154.00 parts and labor, plus they vacuumed, polished windows and washed the street salt off my car. It was like a late Christmas gift!! Thank -you Kevin and Morrey Mazda North Shore. I'll be back!!

Wdices

I've been shopping at various mazda dealerships and this team is amazing. Their service is outstanding without any sales pressure and price haggling, I highly recommend this dealer. The transaction went extremely smooth without any issues

Moya Matick

Fantastic service! Efficient, pleasant and Tom was so informative and patient as he walked me through what needed to be done. He was genuinely interested in how I was enjoying my new Mazda and we chatted about why I made the choice I did. I felt valued & taken care of from beginning to end! Bravo!

Wull

I requested an oil change for my vehicle which was completed. I was given a bill for $40.00 for which I was unsure why i was being billed as I paid for VIP oil changes when purchasing the car. There was no one to talk to and i was told to pay for it and call back in the morning (I did not appreciate my car being held for ransom for a charge not requested). I called the next morning at around 8:30 am to talk to someone about the charges shown on the bill. The charge was for rotating my tires which was not requested and totally unnecessary. The day before I had my snow tires removed and summer tires installed at Kal Tire. Make sure you check your bill when work has been done. Who knows what extras they add.

Corrie Diligenti

We are a 3rd time Mazda owning family. The service, customer service and all around atmosphere at Morrey Mazda of the North Shore is absolutely amazing. We never felt pressure and it always felt like we were among friends rather than sales people. Minako, George and the whole team was absolutely fantastic as always! Thank you! We love our new CX-5!

p Z

Justin made my used car purchase (CX-5) the easiest, simplest and most fun experience buying a car. These guys are straight shooters, no pressure, and explain everything. And it was nice to deal with a salesman that actually knows about car mechanics so he could answer all my questions. Couldn't be happier. Highly recommend!

Steven K

I bought my Mazda 3 GX Sport from a different automotive dealer than Mazda and have been bringing it to Morrey Mazda since I got it. Since my first service the service rep has been very friendly, informative, helpful. I never feel like he is pushing me to get any services done that I do not require and I always feel like I am getting good work done at a fair price. I know taking it to an independent garage would likely be cheaper but it can be hard to find an honest mechanic and when you find one you trust you stick with it.

Nazanin Tari

Our experience with Morrey Mazda team of the Northshore was great as always.

Valerie Ostara

If I could give zero stars, I would. I went in for an oil change (I purchased the lifetime oil change package when I bought the car) and was told my brakes needed attention. The quote was between $350-$500. The bill that was presented was over $1000. No one came out to explain, ask, or otherwise inform that the bill would be double the quoted price. I called the service manager who said he'd get back to me the next day. Never heard a word. Emailed Steve Morrey. Not an acknowledgement. It's been a couple of months. I was not looking to get something for nothing. I need brakes. But I appreciate customer service and Morrey Mazda does NOT provide this.

Ludvik Lorentzen

Just bought a new Mazda CX30 GT. Excellent sales service, trade-in evaluation, financing, and follow up for accessories. A very smooth and positive experience.

Mitra Ghadiri

i have been dealing with this dealership over 15 years and they all know me. they are friendly , professional and helpful it is easy to deal with them specially my last leasing the car was the best. they helped me a lot and i was really happy with them. so thank you so much for all your hard work.

Rhelda Nicholson

I went in looking to buy a Mazda 5 like my son has or a Subaru Forester. I walked around the lot for about 5mins then went inside and walked around the showroom looking at the models there. There was one salesperson with a client, two in offices playing with cell phones and one at a desk on the phone. No one said I’ll be with you, can I help you or anything. I went back to Subaru where I was again greeted promptly, whent for another test drive and bought the Subaru

Chad Peterson

Great service from Justin and Mike. We weren't pressured in any way, and the salesman went with us to other dealerships to compare cars. I would recommend these guys to anyone looking for a car. Coffee was great too.

Daz & Sarah

From our initial inquiries, through the sales process and now services, our experience with Morrey Mazda has been excellent. Brad and Arthur were great to work with and made sure we were happy with our purchase; even after our multiple test drives and first time buyer indecisiveness. Just recently, James in the service dept. fixed our issue in no time at all. Made my day - thanks James. It's a great team over there. Id certainly recommend to anyone.

Sergey Maranjyan

We had an excellent experience with the salesperson Arthur K. Although my wife and I are still haven't made the final decision but this man provided us with an excellent explanation on the differences of models as well as financing and leasing details. We will definitely recommend this dealership and especially this salesperson to anyone who is looking for Mazda. THANK YOU!

Garrick Chan

Artur was wonderful to deal with. He was friendly, knowledgeable, courteous and he and his Sales Manager, Mike gave us a very fair deal on our new Mazda CX-3 GT. There was no pressure to buy which was a great feeling. The rest of the staff were wonderful as well, very welcoming and all documentation was explained thoroughly. Haven't done a service with them yet since the car is brand new, but I am hoping it will be the same. Thanks for a great car buying experience. Unfortunately, experienced after only 3 days of ownership, first day of actual driving, a nail in one of our tires. Thanks to communicating with Artur, we got a hold of Kevin, the Service Manager and he was super accommodative and provided exceptional service. It was very late in the day with about 10 minutes left before the Service Department was closing on a Friday and he and his team helped patch it up for us and we were on our way. Now that's service! Would like to thank the Morrey Mazda team once again!