Reviews of Foundation Auto North Vancouver Chrysler Dodge Jeep Ram (Car Concessionaire)

Theresa Visintin

Wish i could do minus stars. Never again. If you are unsure, just type in Destination and it seems to be a company-wide problem. We change our tires over seasonally and it never takes more then an hour or two at Costco or Fountain etc. But this time we decided to take our new Jeep to the dealership for new winter tires - huge mistake. It was a 7 hour, miserable ordeal for something so simple. Oblivious staff that do not communicate with each other or understand the concept of customer service. 5 hours of walking around the local store waiting for the tire change, then 2 more hours in freezing cold weather which included waiting in 7C temp for their pickup that never came, so I ended up walking back to the dealership in the drizzling dark to service staff that had abandoned me to go home. Then sales hands me the bill for hundreds of dollars more then was agreed. Though they couldn't explain the overcharge, they threatened to hold my car ransom unless I paid the full amount - Pitiful. Truly pitiful. Even if they offer you a deal, trust me it's not worth the pain and suffering - at the end of the 7hrs, they literally brought me to tears... Go elsewhere.

Eve Blanco

I had constant issues with my old car until it finally broke down. I decided to look into getting a car at this dealership. I couldn't afford to get a new car so he recommended a preowned car for me from their new preowned dealership in North Vancouver. Ivan, the sales advisor who helped me was very helpful. Even Calvin, the other advisor who works there was helpful too. I wasn't sure if I would get approved but he did everything possible to get me approved! He took his time in explaining things and getting me the best possible deal. He made sure that I was happy with my car. He was very patient with me. A polite young gentleman who wanted to make sure I was happy at the end. Nice guys to deal with! Thank you! :)

Peter Hopp

Staff were very friendly and helpful Unfortunately the work that was scheduled could not be completed even tho this was booked meaning an additional trips - best to advise customers of this before …

Capilano Volkswagen

Dealt with Fenton the GM had great service

Max McDonough

I had my 2012 Jeep Wrangler in for an Extended Clock-spring Failure Warranty. (As a result my horn, and all steering wheel buttons did not function.) Before even bringing in my vehicle I called to ensure the parts needed were in stock, I was told they were. After having taken all day to diagnose the problem that I was aware of from the very get go, they told me they did not have the part. I didn’t receive a call until the end of the day, and when I did they said that my jeep wasn’t broken “enough” to deem them replacing the Clock-spring under warranty. They estimated $500 for a repair and told me to pick it up if I didn’t want to go ahead with that. I picked up my Jeep at 5:20 and the dashboard wasn’t clipped back together properly, there was garbage in my cup holder, my car’s electronics had been reset, and on top of that my airbag light has been going off right after I drove off the lot. I brought it to Ensign Pacific Chrysler yesterday and they replaced the clock spring free of charge and the airbag light has cleared- everything is back to normal. What a terrible experience at destination.

Mike Zgud

My Van has been there for 46 days and counting for a repair. The job is a warranty job and must be getting pushed to the back of the line day after day. 46 day without your vehicle, how would you feel?

Richard Summers

I just wanted to give “Tim the technician “ a commendation for trying to help me with a problem I was having with the windshield wipers not working on my 1994 Jeep YJ. The parts guy went to the back to ask a “jeep nut” about my wipers when I was giving details about how the mechanic I took it to couldn’t figure it out.he came out from the back told me a possible solution and then actually went out to my car and took out the trp module and plugged the opposing ends together bypassing the unit. This quite often works, giving just hi & low & losing the Intermittent part of the wiper. He really didn’t have to go that far, and it’s a level of seeing the customer as a person instead of just a revenue stream that I don’t run into very often so I wanted to give him a commendation and my thanks for his help. When I came back the next day to pick up my YJ, the wipers stopped working again when they brought the vehicle up for me. Service advisor Steve Tsonis immediately told me about it & took it back in the shop to be looked at while I went and had a coffee in the show room. It only took 15-20 min. When Steve was back, explained to me about another part that was needed. He had already phoned around many places and found a used part as new was not available. He told the wrecker to send the best that he had. They have to keep the vehicle over another day to wait for the part, but Steve refunded the amount that I had paid and would make out a new bill after the new work is completed. I am very impressed with the service that I am getting, Steve took me to my car in the garage and showed me the sub par work that had been done by the other mechanic. Stuff happens, character is shown by what you do when it happens. I have not had the best experience with dealerships in the past, but the technicians and Service advisor this dealership have gained my confidence that they will tell me what I need and try to find the most cost effective way to properly repair my vehicle. Please give the staff my commendation. Great work And good people.

Chrysi Arnaki

It is not the first time that i have been told that my van needed major repairs that really didnt I have paid lately $365 just for diagnostics The electric windows were not on and they wanted to change the battery and replace some wires Total amount over$ 1200I took it to a mechanic that charged me $150 for repairing some wires that werent attached properly Battery has still over 55%No need to be replaced Everything works fine since then and as another person reviewed i am so sorry there is no minus In the past i changed parts under warranty only to go back in 6 months to be told i need to replace them again. Check twice before make a decision to spend hundreds of dollars.

Gillian Curtis

Hands down the best service out there. While that may seem like a large claim, as a new car owner I visited many dealerships and was left feeling rather dissatisfied with the service. Majority of people just wanted to get the sale and didn't actually care about me. However, when I tried out this location I was warmly greeted by Chad. Not only was he incredibly genuine, it was clear from the beginning that he truly wanted to find the right fit for me. When the car that I wanted was no longer in stock, the staff went to great amounts of trouble to find the exact same car. Now that is some good service! I would highly recommend, and plan to do so with all my friends and family. In fact, the friend who I brought along now wants to buy her car there! Keep up the great work guys!

Carolyn Graydon

You'll never find top of the line service anywhere else, the most energetic, welcoming, genuine, heart warming team at destination Chrysler. David and Scott they are out of this world the most outstanding individuals. Working with you to MAKE sure you get the absolute best and nothing more, and make sure you aren't eating KD for the next year. I'm still blown away at the atmosphere at destination Chrysler on the north shore. If there were more stars to give or a gold prize without a doubt they are number one! Thank you so much David and Scott for making our dreams come true!!

Josh

New sales people stay away from this dealership, if you are new they will steal your commission from you and fire you as soon as you make your first sale. More money for them. Also customers be wary of your deals, they are easily making 8k on a deal. Bosses are also Alcoholics, rude, disrespectful to customers and employees. Be prepared to get cheat, abused, stole, work all day everyday, ripped off and best of all treated unfairly. Welcome aboard Destination.

Parham Albadvi

Pushy, unethical sales people who will force you into signing on the spot - and will not hold up their end of the deal. You will have to chase them for months to make sure they actually take over your previous lease - and they make excuses each time you call or go in for a visit. You're better of not going to this dealership...

victoria mendez

I picked up an Oil filter from parts for my Challenger. Staff was very nice and helpful.

Wenny Chiu

Bought a Dodge Ram Promaster at a different location; service was very mediocre. I came here instead to get my car service and they were able to solve all my issues. Great service! Would definitely recommend!

Lubos Miklosik

Do not go here... They have yet to cancel my insurance for my old car that i have traded in which was a lease vehicle they said I couldn't cancel the insurance and have been double charging me insurance for a car I don't even own for 3 months. Terrible service, soon to go into legal action to get this dealt with because this is absolutely absurd.

Anthony Alexis

Ivan is a good man. He was honest, friendly, and skilled. Never felt pressured at all, and yet I still felt compelled to work with him and nobody else. I would buy a car from this guy 10,000 times. I hope this guy winds up as a manager someday. He would run a great dealership. Great leader.

Cole Kutschinski

Best car buying experience I've ever had. Thank you!

Jonathan Goodarzi

Kelly Sparks sold me a Jeep Rubicon last week and gave such great service. I would highly recommend her for any of your jeep needs. She is super helpful and works really hard to get the job done.

Roxi E.E.

We dropped in to replace a Jeep that had sadly died, and Chad Horton was so great at determining exactly what we need that we bought the first car we test drove. (This was after several days of unsuccessful shopping at the North Shore Automall.) Everyone was friendly, helpful, and knowledgeable, but the superstar of the team was Chad, who was professional, well-informed, polite, warm, super-helpful, and completely relaxed (and by relaxed I mean not the *least* bit pushy, as one might expect car salesmen to be). Oh, and we LOVE our new Jeep Patriot, and couldn't be happier with the deal, financing, etc. So... five stars, Destination! Thank you! Amended 10 July, 2017: I've downgraded Destination's rating to reflect my experience with its service department. An appointment I made for service, today, was lost, somehow, and not honoured. I'm visiting from another province, and had delayed my trip home, in order to have a problem sorted. The s.a. tried to help by taking a look and giving me the number for roadside assistance, but that doesn't make up for the error. I've ended up at Canadian Tire.

Estrellita Gonzalez

Recently purchased my Jeep Cherokee here and had a great experience doing so. The staff are helpful and not pushy. Alex was my sales rep and I found him knowledgeable and helpful. He even picked me up when it was time to pick up my vehicle. I would recommend the team at Destination Jeep!

Judson Pooyak

Really great team who look out for the best interests of the customer. Thank you for being solid DCJ!! Special shout out to Gita & Araz!! What great people who make the world a better place!!

Tonya Cairns

If only every other vehicle buying experience in our life so far had been like this!! Raj Gill was exceptional! Honestly we are the original tough customers. Raj bent over backwards to meet our needs and get us what we wanted. He was honest and straight forward everything went so smooth and fast from the first meeting to putting on our plates. It’s was just that easy!

Payman Salehi Marzigarani

I am extremely grateful to Nima and all the Destination Chrysler agents who helped me buy my favourite dream car regardless of all the financial and ownership problems that I had. Nima spend working on my dream car for more than 8 hours with so much effort and positive energy making it happen. Thank you Nima. What you did no one else could or would have ever done. Many many Thanks.

Crissty Pattie

I have been looking for a truck for a few months and have had some bad experiences. When I went to Foundation I was greeted by Fawzi and I knew that I was in the right place immediately. Fawzi was very professional and courteous. He listened to all of my concerns and helped me find the perfect truck. I will refer all of my family and friends to Fawzi .

SpringGirl

Thank you Mori for your professional customer service for our second car.We come back again only after 2 months to purchase our next vehicle, Dodge Journey from you.No push, Clear information, excellent product knowledge A+++ for our pleasant experience with you!

Anna Fenn

Vehicle was ready way quicker than I anticipated. Very helpful service and customer service

Mike Nolan

I dealt with Tommie, Todd and others during the purchase of a 2015 Ram 1500 and was completely satisfied with all aspects of the transaction. On repeated visits I found the dealership to be inviting and helpful. Well done.

Rhonda S

Great, friendly, efficient, clean & professional. I definitely recommend this location over the one in Vancouver. When you go in for servicing, ask for Chuck. He'll take excellent care of you and your vehicle.

Phillip Paull

a community eyesore. unkempt landscaping, christmas lights still up in august, building poorly maintained- it’s a black eye in a beautiful city. this business is so ugly

croc_playz 121

Hasina deserves 10 stars for the professional help I received. Fawzi as well. Buying my grand Cherokee Overland edition was a fantastic experience. D’Alton McCarthy.

Ava Sam

Just happened to see Mr. Peter Tevan reply to my posting . Actually the sales advisers team that we knew during 2006 to Spring of 2011 were mostly mature people with great knowledge and respect and customer courtesy . Unfortunately last year non of them were around anymore and they were replaced by bunch of kids with no product knowledge and least respectful to customers. We talked to 2 of them at least. If turning a great team into a horrible one is your expertise I feel sorry for your organization. Please stop the excuses of 2008/2009 tragedy and take some responsibility . When we asked where are all those great former sales advisers we were told they were all fired ,what shame !

ali ostovar

just got chrysler pacifica! Although my original purchase got delayed, Antonio a nice sell agent supported to get the substation on time!

Sinaldo Oliveira

Amazing experience with your Customer Service Adviser Victor Campos. During my visit, he helped me to answer all my technical questions in very cordial way. Clear beyond all my expectations!! Great experience!!

Jana Isachova

"Service department is great and very helpful! " Every single time when I had an issue with my Dodge Promaster service department went over beyond expectations. After bad experiences with previous (Marine Drive Dodge) they made sure that everything is well fixed, on time and also offered free shuttle. The staff was very nice and helpful!

Nithin Ravindran

Good customer service experience and great people. Would definitely recommend for New and Pre-owned cars alike.

Manouane Deschenes

Just purchased a 2014 dodge ram 1500 from Enzo, he went out of his way to make the deal simple and efficient for me.

Dale Dyck

DISAPPOINTED - I had some significant work that I needed on my 2010 Dodge Challenger. Went in to the Service Department and explained, and due to the detail was asked to send an email so they could properly look into it and give me a …

Ben Kerr

I traded my Dodge for a Benz all because the service dept was such a trainwreck. I hope they sort things out I’ve never felt more unwelcome anywhere in my entire life.

Anders Weston

Brought our jeep in for routine service. They said they serviced everything at the "premium rate" and gave us a bill of over $1,600 dollars... over $1000 just for labour on a completely fine car?? Stay away!

seymour Outdoor

It is obvious to me from my experience here that the staff are all caring professionals that go above and beyond what is expected. after having a very very bad experience with willobrook chrysler in langly i arrived at this dealership and wow what a positive difference in every way possible. i can see why this place is so highly rated and i know my experience only added to that. special shoutout to Ivan who was a pro at literally everything when it came to my new vehicle purchase. if you are planning to purchase a new vehicle talk to him he will make you feel like family!!

Ali Bsj

Pretty good experience in buying my Grand Cherokee. Guest Advisor was Mehran, a real professional guy with lots of experience in selling cars, after getting info about what kind of car I'm looking for, he went through all choices I had. Found my dream car and got a great deal. He spent an hour on delivery day to explain all car's features one by one! Totally recommend him.

Brad Scott

Drove out from Langley to look at a vehicle on this lot when it came down to make a deal the sales manager offered me over $ 7,000 less than I was offered only 3 days before on a similar replacement vehicle. Absolutely insulting. When I questioned him on it showing him the black book value on both the new vehicle and the trade in he became argumentative with me. He showed me comparisons that weren't even relevant. I asked for my keys and we left. Thanks Destination Chrysler for wasting my time.

Andy And Marie Hutton

They had such great customer service and got me into a truck that was a fit in my budget ????

Dina Lenning

Excellent service. Quick and easy.

amir hossein

5 Stars! ” Working with Parsa Ebrahimi was an absolute pleasure! Parsa is extremely patient, I never felt pressured to make a decision, and most importantly, a professional - who knows the car business inside and out. The buying process of my Track-hawk took about 6-weeks. The best part – Parsa stayed in touch with me the entire time which only made the buying experience even more enjoyable. I highly recommend you talk to Parsa if you are considering buying a new or previously owned automobile

vahid mirbagheri

We just bought our Ford Edge from Destination Pre-Owned.Mehrab is the best sales person that we have ever met. He helped us in friendly manner,demonstrated different models, took test drive vehicles and finally we selected our first Jeep. We strongly recommend Mori to anyone who wants to purchase used vehicle. Many thanks Mori!

Shells Marie

Lainey Justin in the parts Dept; Don in the repair shop are the ultimate professionals as service providers! This dealership provided a quote that I needed a new TPIM to repair my right blinker which was not working. They offered one at the cost of 890. Richmond offered the same part for 680. plus 10% off. I went to Richmond and they said I did not require a TPIM. I am out 1200 and the right blinker was still not working. Jeep NVan had no GM so thru the customer service dept I ended up bringing back the Jeep for them to finish the work and after 1200 my right blinker works. I will be trading in my Jeep

Ian Watt

Part 1 - Bad customer service today. They just lost a customer. After all the workers touched my Jeep during my new brake installation, Destination Chrysler didn't even wash, wiped down, or disinfected the surfaces. During this time of Covid, this is not only disgusting it's unsafe. Companies like this should know better. Part 2 - Well one week later I was driving over the Lions Gate Bridge and my brake pedal went straight to the floor board of my Jeep. Very dangerous! Can't believe this happened just a week after Destination Jeep installed my new brakes. Good thing my e-brake works. I brought the Jeep to Destination immediately and asked to speak with the manager Lee. Lee said it wasn't our doing and had no concern for my situation. Justin (who was very helpful) said let our technicians have a look and a few hours later they had bled the brakes and corrected the faulty initial installation. We all make mistakes, but after spending over $2000 I expect more from a dealership. Lee the manager seemed to not even care they messed up. Disappointing.

Skye Barbic

We recently traded our jeep at this dealer. There has been notable changes since the Sinclair brothers have arrived from Saskatchewan. They have brought a small town prairie kindness to this dealership. They are fair, informative, and efficient. They are respectful of their client's needs and completely inclusive of children. We have dealt with this dealer for three years now and we can finally say we are very very satisfied. Thank you to David Sinclair for renewing our faith in this dealership.

Nikita Ryazantsev

Just bought a beautiful car from Destination Pre-Owned and I am very happy with my new ride and friendly staff! Nima the sales person went above & beyond assisting me with my car purchase! I would recommend buying your next vehicle from them as they have great people that ready to help you with anything you may need when choosing your peace of mind!

Desmond Chiu

All the staff at this dealership were extremely professional, helpful, and knowledgeable. They would greet me the moment I stepped out of my own vehicle to offer service and expertise. Special thanks to Jason, who brought me around the dealership to show me what they had in store. After hearing what kind of vehicle I was looking for and my expectations and needs, he brought me over to the pre-owned section where I found a few cars that I found were suitable. To help me make a decision, Jason educated me on the vehicles, listed me the pros and cons of each and letting me take them on a test drive. It was because of that I was able to make up my mind. From start to finish Jason was extremely helpful, patient and honest. I am happy to have purchased a vehicle from this dealership and would very likely return in the future.

Andy Martin

Customer service is terrible at this location, I bought a new truck July 23rd (6 1/2 weeks ago) and I am still waiting for a part that was supposed to be ordered right away. Staff did not get back to me when they said they would and when I got ahold of the general manager I found him to be very dismissive . I regret having bought this vehicle from Destination Chrysler and I would not recommend this dealer to anyone.

Lama Basha

Great service! Fawzi was very kind and knowledgeable! He went above and beyond to help us choose the right car. I Would definitely recommend seeing him!

Sasha Tadayoni

Went there to correct a tailgate recall. Had a great experience. Friendly staff. Front desk girl Leona was very friendly she showed me to the waiting area and in less than an hour my car was fixed. Awesome staff! Great high quality service!

Iskra Zamalloa

Incredible experience trading my truck and getting an upgrade vehicle. Excellent customer service. They work together to help you out and give the best they can. Our experience with Fawzi was amazing, extremely recommend. Patient, professional, dedicated. Definitely going through the experience of getting a car could be a nightmare but finding a good seller you won't feel all the harsh process. Thanks again guys! Great team !

Mu Yu An

Amazing and friendly staff. Phenomenal service by Araz, Amir and Gita. The staff went above and beyond and deliver highest level of customer satisfaction. Amazing ambience and knowledgeable staff. Highly and strongly recommended.

Rajesh Goswami

the environment was friendly and helpful. they lead us to the car of our choice and we bought of course. Fawzi is the one helping us and his attitude and knowledge was very good. overall experience "amazing"

Ramin Tajwanchi

I went there for oil change staff was amazing especially the front desk girl Leona had made me feel welcomed and at ease there was quite a line up to get checked in but soon after I got my keys back and I was back to my day. Cost was decent and service was efficient. Definitely going back.

Francisco Frederico Viana

Called August 28th for service with a car purchased from them that is less then 1 year old and showing a check engine light... didn't care much and told me they can only see me on Sept 12. Called the Burnaby guys and they said even though they are full they could see me in a couple days to check the light and give an initial diagnosis. North shore service is useless and don't care.

Doug Querns

Wanted to do quick promo on the Chrysler Pacifica Hybrid. Have had it 2.4 years and driven over 32,000 kilometres averaging 3,000 km per tank. Yup, that's not a typo. Have put fuel in less than 10 times in over 2 years. Also zero emissions.

Scott R

I was in for a won't start 2 months ago and a repair was done and the van ran perfectly. The same problem came up again and was brought back to the shop to be fixed. They did honour the warranty by waiving the diagnostic fee and then replaced the repair for a new part. Job was done correctly both times. It was next day service to take the van into the shop and was driving it home the next day after that. Thank you for the good work.

Boe Benjamin

I had my 2014 Ram 3500 in for a re-torque on the BDS lift. Not only was I charged $500 for the 3.5hr job (quoted 1.5hr), they didn't know where to find the correct information on the torque spec (the BDS website, step by step instructions including torque spec, easily obtained) resulting in the technician spending the time finding other information that was used to complete half the job. Additionally clearly stated on the service record from the technician "Tools for torquing not available"!!! After a brief discussion with the service manager, nothing was resolved and I walked out with a $500 bill and a job half done, if that. Extremely unimpressed. If you can't do the job properly, don't do it at all. In response - yes my truck was in your shop. This was years ago, and under my company name. I can assure you, this experience is accurate.

ledar Mankish

Do Not Trust This Cheap Company, they don’t deserve even one star

Edward L

We were at the dealership looking to buy a used vehicle. Mori provided us with exceptional customer service throughout the experience from the test drive to signing the papers. There were a few hiccups in the purchasing process due to their new location only being setup a few weeks prior, but Mori continued to follow up with us after the purchase was done to make sure that all of our concerns were satisfied. I am happy with my decision to go with Destination and wouldn't hesitate to recommend them.

Laura Dunn

Ive been bringing my Jeep Wrangler to Destination Chrysler to get it serviced for the last 2 years only because its the closest location to me on the Northshore, and every time it was a bad experience. Their last manager took 6 days to get back to me on a simple inspection - what ended up only being a filter change and a few setting changes. I took my car in last week and WOW have they turned this place around. First of all they have a new Service Manager - Danielle - she is awesome. I was also in the care of Stephen who used to be on their sales side but moved over to Service. Not only were they efficient but they actually took the time to explain to me the services they were going to do, and how long it would take. I didn’t feel pressured at all - so glad they got rid of the last manager! Keep it up guys and thanks for all your help.

Dana Cracknell

I dealt with Jason as the sales rep and then Maya in acounting. I did not have very good credit but these people went above and beyond trying make sure that I got approved . I appreciate the hard work and effort from Foundations and will highly recommend it ;<3

Judith Vivian

Excellent customer service and satisfaction from the very moment I called Destination Chrysler on the North Shore. Kind, courteous, personalized clear communication sold me. A special thank you to Maggie and Michelle for their organized product knowledge, care and follow through after the purchase of my Grand Caravan. Everyone on board welcomes and acknowledges your presence the moment you drive onto their lot. A very happy customer indeed. All the best with your continued success at Destination Dodge.

Marc à Paul à Jos

Alex Gagné sold me a beautiful new truck. He really put in a lot of effort to make sure I got what I was looking for in a new truck and was able to put together a deal that works for me!

Barry Donaldson

The whole experience for the start to end was very comfortable, the staff made buying a vehicle less stressful and made sure I got the right vehicle. Thank you

Nadia Salmani

We are so happy about our 2018 Dodge Challenger that we got . I highly recommend FAWZI as he is knowledgeable about cars

Alexander Petrin

The service was good , took my car in for repair , the price was what was quoted. Steven was nice and friendly, overall good experience.

Andre da Silva

My new Jeep Cherokee is awesome and Mehran Darrehshiri was a great help on finding the right car for me. I would highly recommend anyone to buy their new car with him!

Norman Farrell

Went in to look at a Pacifica Hybrid they advertised for $66K. Salesman claimed not to know how much of a CEV for BC grant would apply (it's $5,000). He first offered the car at $73K. I asked why he was quoting that price when their website showed the same car in stock, priced about $7K less. He claimed that couldn't be and after I showed him the Destination webpage on my phone, he said, "Someone will be fired for that." We did test drive the car - and liked it - but the test drive was compromised because the car was almost out of gas and the battery was on empty. Put off by BS and pressure to make a deal, we aimed to leave and asked for the salesman's business card. He didn't provide that but asked us to wait and returned a few minutes later saying the car was now available for $56K. The business card was not produced until we were headed out the door. I despise enterprises that treat customers as stupid and believe that if a little pressure doesn't provide an immediate sale, they should just ratchet up the pressure tactics. It is idiotic for anyone to make a major financial commitment without exploring all the options. The style of reception given a person at the first stage of evaluating various choices before purchase might result in a dealer being permanently removed from consideration. That's what happened when we left Destination Chrysler in North Vancouver.

Wayne Preston

Not very happy with Foundation Auto Vancouver. Basically, cost me $581 for them to tell me what's wrong with my car. Nothing was fixed or serviced other than them providing a list of parts and expected cost to fix it. Not what customers value in any service organization. I would not recommend using them for anything other than dealer recommended updates, you'll pay heavily for not much of anything in return.

Nolan Nordwall

Can't reccomend this place enough for all your automotive needs. Special shout out to Jason in parts, he's grown to be somebody I rely on on a near daily basis. Quick witted, charming, and of course knowledgeable, I hope you have the pleasure of working with him. Thanks Destination!!

Michael “The Building Manager” Thompson

I stopped in here looking for new tires and rims. Guy told me I probably needed my tierod done and was likely not a problem with my front rim. Took it to another tire place and found out the front rim was damaged. Not my first choice for car repairs or advise.

Matt Thomas

Wasn’t overly impressed with the service. Spent over $3k on work, it took 2 weeks in the shop, no temp car offered. When i picked it up the truck was filthy and a number of warning lights (key fob low battery, rear indicator lights) all of the sudden started flashing.

Robert Jackson

DON’T GO HERE- choose another dealership. When you make an appointment they don’t bother to tell you that they don’t honour your appointment time, they get to it when they feel like it. So what’s the point of an appointment?? Totally ruined my day, manager couldn’t care less, offered me no discount, awful customer service.

Joel Green

Stephen Farnsworth is the man! Always takes great care of me when i bring in the Ram. Honest, fair and kind

ems

Mori (Morteza) Alldavoud was the consummate professional from the time I first drove on the lot. With his 'friendly greeting' to becoming a helpful advisor. No pressure, polite and more than willing to steer you, opposed to directing you in a respectfully manner. I would not hesitate to recommend him to potential buyers at Destination Pre owned Vehicles. Well done job Mori ! Sincere thanks, Kim S

Sadjad Seyed Ahmadian

Fawzi helped me with my car trade-in. He goes far over the expectations. His first impression was terrific; he listened to me, understand my situation, and offered me a fantastic deal. And I am pleased with my new car, thanks to him.

jaspwetering

I bought a used car from Ivan but it was a team effort on their part. They went out of their way to make sure the car was set up right. The team was easy to work with and I came away with a good deal on a great car. Popcorn and coffee as well. Great little dealership.

Simon T

Purchased a pre-owned vehicle from Destination Chrysler. Mori of Destination Chrysler was very patient, honest, never put any pressure on the sell and provided exceptionally pre, during and after sell services. You know they are still there to help even after the purchase, A definite role model on customer service (wish all dealerships are like that). It was by far one of the best experience I've had. I definitely recommend this dealership and staffs, particularly Mori on the exceptional services. You know they will take care of you. Thank you!! A+!!

Bradley Jones

Good Service department. Staff is friendly and attentive. They offer shuttle service to and from service department.

Todd M

100% great experience! Hanna in sales for all her efforts and Allen in finance. You've got a good team there, Cal. Thanks for everything!

Quin Roberts

I recently got a vehicle from Destination Jeep and am a proud owner of a 2018 Jeep Grand Cherokee thanks to Calvin Young! I HIGHLY recommend speaking to these lovely gentlemen about their vehicles!

Crystal Brunk

Just purchased a new 2014 Jeep Wrangler Sport from Destination Chrysler and the experience could not have been more seamless. Our sales associate Tommie was always available via phone, text or email to answer questions and was knowledgeable throughout the process. The financing department also clearly answered all our questions and efficiently got our paperwork organized so that we could drive away in our new Jeep. Would recommend this location for anyone interested in purchasing a new vehicle.

arshia azadi

Mopar or no car

Michael Tedesco

I had an excellent buying experience at Foundation Auto Vancouver. After researching the vehicle I wanted, I reached out to the dealership to inquire about it and schedule a test drive. Unfortunately, the only day that worked for me was Sunday and the dealership was closed. Apparently this was not a problem, Jason Tam arranged to meet my family there anyway. Upon arrival we were also met by the Dealer Principal, Arvind Gupta. Everyone was friendly and helpful. The vehicle was everything I had hope and the overall experience from this team was excellent!

Thiago R. Teixeira

Stephen from services was just great when I bought my jeep in to fix a suspension problem. Excellent customer service

isabella ciambrelli

Lisa was absolutely amazing, her help and knowledge was very much appreciated!

Guang Mo

I was travelling to Vancouver from Seattle with my 1 year old Jeep Renegade, the transmission of my car just failed. While I called Jeep US and Jeep Canada, they were basically pushing responsibilities over each other for repair work. Victor Campos from Destination Chrysler went above and beyond to help me resolve the problem. He fought for me to get my car fixed, and also offered me alternatives on how I could get back to Seattle. He kept me updated throughout the process. It is a fortunate for Jeep to have such an exceptional service associate. I highly recommend Victor from Destination Chrysler to anyone who needs services.

Ednie Fabian

I had the best experience, I will recommend to ask for Brandon, the best attention, he answered all our questions, you won't regretted, we step on the show room at 2 pm and we left around 5 pm with a brand new 2020 Wrangler Sahara, they took our 2016 Sahara in a really good price, I will recommend 100%

Qian Zhou

Great dealer. Fawzi and Ali are very kind and provide excellent services. Thank you.

Leon Cheliadin

Recently went it in to look at a new RAM, great sales team, even me the general manager, Adam. He made sure I was completely satisfied, which I was. Overall, I had a great experience dealing here. Big thank you to Adam the GM.

Ryan Chute

Amazing Deal. Alex was awesome from the moment I arrived. I love my new Jeep Wrangler and would recommend Destination Chrysler to anyone.

Mahsoo Naderi

What an amazing staff! This might seem irrelevant, but I went in due to an emergency with my kid, and not to get any service or purchase a car! They helped me out instantly and with super awesome attitude. I think this goes toward their excellent costumer experience. Thank you guys!

YoungRaven

I came to this place not knowing I came home with a brand new car! Thank you to Calvin Young in his expertise in dealing cars and excellent customer service. What I like Calvin is he felt my sincerity in owning a vehicle and he uses that to get the right one for me. His like a brother helping his sister in choosing the right car. Thank you Calvin. MarissaW

Kevin Satchell

Had a great experience. Russ, Paul and James did a wonderful job and were very accommodating to my needs for just the right vehicle. Great service and great product.

Amanda Hansen

I went in planning to buy a Jeep and had the pleasure of dealing with Calvin from Sales. He made the experience amazing, dispite a few bumps in the road they managed to deal with it all in a timely fashion. Teal in finance was a savour and also a pleasure!! Everyone is always pleasant and welcoming. Thanks again Calvin and all the extra things u did to help out.

justin millen

That David Sinclair is top shelf, he was super funny and even more importantly helpful. I didn't feel any pressure to buy, and left with a beautiful Jeep Wrangler!

Robert Dent

Just picked up my new Ram & I couldn't be happier! Sales staff Jason Tam was so helpful in the whole process & made for a smooth & enjoyable experience!

Krishnakant Shukla

I had gone to the parts store about ten days ago to buy some parts for my Sebring. Jason Chapman the store manager was very helpful. It turned out that I didn't need the part after all, and went back to return it. Jason was again very kind, courteous, and helpful. On both occasions, I got the impression that he was doing the work of two or three people..he was very busy and working very hard but was patient and courteous and helpful with the customers. I suggest that he gets a helping hand, or a raise in the very least.

Todd Coupal

Brought my Gladiator in for it's first service appointment, and was unexpectedly surprised by the outstanding customer service from the Destination Jeep, and specifically my Service Advisor Stephen Farnsworth. Stephen went out of the way to accommodate my scheduling error and provided extra service to deliver a well cleaned vehicle back to me. Thank you Stephen and Destination - you're my "go to" from here on in!

Mei Gour

I have been to Coquitlam Chrysler, Marine Chrysler, Ensign Pacific, Willowbrook Chrysler for buying my jeeps and services, Foundation Chrysler is the best.

Alexander Krstovic

Really, take it from me, just avoid Jeep and their agency. This is a bit of a longer review but you'll understand why I have written it. I came to Jeep a few weeks back to trade in my SUV for a brand new Jeep Wrangler. I did the online appraisal and they gave me a good price on my car, so I did what any buyer does, I made my way to the agency and boy did I regret my decision. Jeep agency is known for it's pressure tactics. They don't care about the client and customer loyality; all they care about is making the sale. I was put under insane amount of pressure. They went so far that they said "Look, we're staying open late just so you could make a purchace. Do you want the car or not" they agency was closing in two hours but they made it look like they were open just for me. They will make you sign so many documents. They made me sign to check my credit score, which is fine I have no problem with that as I was there to buy the car. Then they came back and said "you signed that you'll buy the car today" now that is just insane. I feel sorry for any client that comes to this agency to buy a Jeep. These employees have tarnished the Jeep name. You cannot force a client to buy your car, and lying about sigining documents is just criminal. You can persuade me with a good offer and wait for me to make the jump. If your offer is good, I would take it. Another thing they did was hide the interest rate from me. Now that is just bad business. Why would an agency do that?! You want my loyality as a client not my misery. I had to argue with two employees just so I could see the numbers. When I said that the numbers were high, they called in their manager who also put more pressure on me to take the car. I had to pressure the manger to tell me the interest rates. The funny thing is, they were trying to sell me a car I did not want. I wanted a different trim but they would not listen. Jeep is still living in the 80's where pressure sale is the rage. This is 2019, you better be nice to your clients or we just end up here writing this lengthy review of your style in business. Jeep has been doing this for a while. Just Google their latest lawsuit in Alberta. I was going to take this Jeep agency for the same lausuit but that case was in Alberta. If the same happens here and the police are asking for people to come forward, be sure I'll be the first in line. Jeep does not care for the client. All they care about is making the sale. I already moved my business to Ford and I am purchasing the Ford Ranger. Ford has won my loyality. Jeep, send your employees to Ford to learn how sales work. Welcome to 2019.

Alex Fountain

I recently bought a new Jeep Wrangler Rubicon edition from this dealership. This was my first experience buying a new vehicle from a dealership and the service was exactly what I was hoping for. When I originally enquired (December 2019) Fawzi was quick to respond to my request. What I loved about this particular dealership was that they were able to provide me with EXACTLY what I was shopping for which other dealerships couldn't seem to match. Fawzi is a very polite, accommodating and friendly salesman that made me feel reassured in my purchase. I have since received my Jeep and couldn't be happier. The service and vehicle ended up exceeding my expectations and I am very glad to have done business with them and look forward to doing so again in the future.

Patrick

Looks like my next purchase will be from Destination Chrysler. I have been dealing with Calvin Young in every vehicle I purchased for over 15 years. Never found a more knowledgeable person to sell me a Jeep. If you want or need the best vehicle, see Calvin for next Jeep purchase.

Zona Zoe

Fawzi was wonderful to work with. We had a budget and he worked with us to stay within in it. My husband is over the moon with his new Dodge Ram 1500 limited edition. I love it too, it's a beautiful truck and it handles well. I'm so glad we stopped into the dealership and I'm so thankful to Fawzi for helping us with everything. We didn't feel pressured at all and he's the nicest salesman I have ever met.

L Santos

Alex is the best sales person we ever met and we recommend people wants to buy a new car, van or a truck just go to destination Chrysler dodge jeep in north Vancouver and look for alex he will make sure that you will be able to get the best deal. Thank you.

susan galvez

Their service after our purchase is amazing! We are first time buyers but Mori helped us with the process of applying for financing and also followed through his promise to make sure we are happy with our purchase. Though some accessories were missing, he did make sure that we got them after. Thanks Mori! Highly recommended

rick Buchamer

Unfortunately I had a very bad service experience with Destination several years ago with my Grand Cherokee and I swore I would never use them again. They recently sent me a gift card of $50.00 for service & parts. I assumed that they were attempting to get my business back . I hesitated for several weeks to use the card. But today, I thought lets give them a second chance. So I purchased window wiper blades, went to use the gift card and was told that it does not apply to parts.???. I was told it can be only used when your vehicle is in for servicing.???. But on the card it states for service & parts. I'm in the parts department buying parts. Very very miss leading. There goes the second chance.

Yasmin Mozaffarian

I have received the worst service of my life from this dealership. First of all, I was interested in leasing a Wrangler, and only after signing everything did they tell me something was wrong with the leasing process and that I was financing the car. Second, a backup camera that was supposed to be installed in my car a week after my purchase took almost 6 months to happen (including multiple times I was called in for them to install it only to be told it hadn't arrived after taking time out of my day and getting to the dealership). Also, even one time when I had called to see when it will be arriving they asked for my information and said "We don't have you on file. Are you sure you got your Jeep from us?" Third, I was promised a gift because of the delay in the installation of the backup camera, but was again told after months that they "no longer carry them". Today, I called in for an emergency oil change and they told me I had to make an appointment two weeks prior, which is understandable I guess. But the problem with the phone call was the rude tone of the person on the other line. After asking if I they could suggest any other place I could get an oil change as I was very desperate and had to get to University for an exam and wasn't very experienced with the process, he replied with a rude "no", without saying anything else. The only helpful person here is Fauzi. The people working in the services section are usually rude and tend to ignore you when you arrive. I have never written a review on the internet in the past but I had to do this because I wish someone had told me about the terrible service they deliver as I have been regretting dealing with them every since I got my car.

matt magee

Fantastic experience - Kelly sparks went beyond the call of duty and really looked after all the details to make sure I was very happy with my new Jeep Cherokee. Really great job Kelly! Matt Magee Dexter Realty

Tony Sittlinger

I factory ordered a new Ram through Destination NS. During a walk around I found that the truck was not delivered with the options I paid for. I made arrangements with the service department that should have rectified the problems. The service department failed to deliver the service that it promised; failing to inform me that work could not be completed as planned, failing to deliver service appointments that had been made a week earlier, and repeatedly failing to return calls and e-mails. Amazingly, the issues with the truck are minor. It is the dealership that has failed to find a solution and worsened the problem. I want to complete this purchase and drive away happily, but after two months I still don't have the options that I paid for. I would much rather be able to give a 5 star rating.

Cold Pizza

Even one star is one too many for these crooks. Their service department is full of rip off artists. If you like to get scammed then this is the place to go. First time my gf had an oil change there the 'mechanic' didn't put the oil cap back on, you can imagine the mess. Nothing but amateur hour over there. The next time she went for a oil change she came out with a $700 bill, for a service thats absolutely not needed and also there was a recall on it but they decided to take advantage of her anyway. Do not go there especially if you're a woman. From the counter lady all the way to service manager these douche bags will take your money and stab you in the back while smiling

Alexandra Morrissey

Fawzi at Destination Chrysler was able to help me get into the new Jeep I wanted. He was amazing through the purchase process. I definitely recommend using their services!

Dwain Berlin

We recently purchased a Dodge Caliber here and were treated very well. There happened to be a promotion on at the time and we ended up getting some freebies for a weekend getaway, flights and hotel. I feel the car we settled on was a good choice for our needs and my wife is comfortable driving it. The sales rep called us about a week after the purchase and left his number in case we had any questions. We were especially pleased with the way they handled our finance application. I have grown very comfortable with the Dodge line now that I've been driving a Sebring for almost two years. I didn't think I would favor it over the Acura's I used to rave about, but I've changed my mind. The Boston Premium stereo kicks butt, it is great on the highway and has all the bells and whistles I am accustomed to. We recently traded in the Caliber for a new Jeep Wrangler Sport. Love it!

Grimoaldo Assuncao

Great Brand. Great Employees. Big Atmosphere. A good dealer for people that are looking good options of brand and models of vehicles. People are amazing, trying to help the customers and giving them the best attention and try to sell the right and precise car. If you are looking for good cars with good prices, do not buy before visit this brand and store.

Bobbi Parker

The service Manager, Danielle Sachs, was fantastic to work with. She is highly knowledgeable, easy to talk to and gives you a straight answer. We will certainly go out of our way to use them again. Great service.

Carl Sorensen

We just recently purchased a used Grand Caravan from Maggie Langille. I found the van on Craigslist in the evening and Maggie got back to me the next day. She was quick to answer my questions about the vehicle and was able to get back with me and provide answers to the questions she was unsure of. She took detailed photos of specific areas of the vehicle so I knew what to expect before travelling over from the Island and she was able to provide the service records for the vehicle too which was a bonus. When we arrived at the dealership a few days later Maggie had the van ready and she guided my wife through her new vehicle and it's features while I took care of all the paperwork and we didn't need to spend all day at the dealership. All in all it was a smooth, no pressure buying experience. If you're looking for a Dodge/Chrysler vehicle I wouldn't hesitate to deal with Destination Chrysler and Maggie Langille again.

Marcus Cantagallo

Fantastic dealership!! New management has been really friendly.

Monique Maasch

Alex gave us great service, felt personal. He went out of his way to secure us the right vehicle. He was upfront and honest about everything from the beginning. I highly recommend them. Steve and Monique

sukhwinder goraya

I leased Jeep Wrangler here they gave amezing deal . Sales man lvan have very good experiences.he gave best deal. And all staff were nice . Manager very nice .. with warm welcome ????????????????

Alan Rade

Recently purchased my Ram 1500 limited Blackout at this dealership. I’ve always wanted to find a Blackout version which is hard to find, yet Ramy one of the sales associates reached out and introduced this amazing car to me. There was no insistence in the deal and I was quite happy with his honesty and professionalism.

Elaine Smith

From the very beginning right through to the end of the sale the whole team was so helpful in what turned out to be a very difficult and strange trade in to say the least!! They went over and above to make the transaction go as smoothly as possible. Thank you, I love my Jeep! Chad, Wayne and especially Michelle, you are awesome!

Denise Ross

Thumbs up for Calvin a Great salesman bought my Dodge Grand Caravan under no pressure I'm sure he's going to do just fine one of the nicest people i have had the pleasure to meet.

Jawad Shadob

Save yourself some time and money, by not going to this location. The worse service ever .........from A- 2 Z. Would never ever go to this location and I would make sure to let all friends and family to not go to this location.

Robert Phippen

Transported a vehicle to and then from this dealership to the Adesa Auto Auction in Richmond. Great helpful staff at Destination Chrysler.

The Cabin

I recently bought a Jeep Compass at Destination, through Alex Gagne. i found Alex and his colleagues to be friendly, knowledgeable and professional. They presented their options clearly, and when I stated my desired approach and desires, they accepted them gracefully. I would certainly recommend Alex to any prospective buyer.

Ian Middleton

Was treated like a VIP customer at Foundation. Right off the bat from the service desk dealing with Steven who was very knowledgeable and helpful. But Sheldon took it to another level, his enthusiasm and ability to connect with me and my needs was second to none. I’ve been to a bunch of dealerships in my life, but never had an experience like this. Sheldon was the reason for the over the top experience. They’ve earned my business 100% and will be referring my other SRT/Trackhawk/Hellcat enthusiasts to Foundation.

craig higgins

Great dealership.. bought my Jeep here and they made it really easy. Jason Tam is a great sales person if you want someone trustworthy.

Darwin Allen

Sales staff here are way too pushy. They are friendly but seem a bit too desperate to make a sale. Fairly annoying experience while shopping for a Jeep Wrangler with a friend.

Shelby Denison

If you're in the market for a great car and the best shopping experience ever you need to come to this dealership and speak with Fawzi! He is the best and will set you up right! The energy and possitivity that is shown in this dealership is …

Chloe B

Fawzi - thank you so much for working with us on a trade in for a new jeep! You were a dream to work with and went all out to get us the best deal/price. We walked away excited to be in a gorgeous new vehicle and feeling great about the overall experience. Highly, highly recommend Fawzi!

Scott Sanderson

Performed an oil change and a serviced an electronic recall on my 2016 ram eco-diesel with a very quick turnaround and reasonable price. Staff was pleasant to deal with as well! Will recommend to friends and family.

Ryan Olson

Jeep was advertising a 10% off sale and the website indicated some of the jeeps I was looking for were in stock. When I went to the dealership, they only had 1 in stock and it was not 10% off so false advertising to kick things off. Then they majorly low balled me on my trade in and tried to justify it with false information. They stated dealers were selling the car for $4000-5000 less than what the KBB and Canadian Black book figures give but actually did not have any evidence of this, rather they came up with some trade in figures that were $4000 less on a lessor trim car! They did the whole song and dance pretending they were shocked over a low evaluation but were really just trying to see what they could get away with. I have traded a lot of vehicles in my time and have never seen it this bad. They were offering me a 67% depreciation on a 2 year old low mileage car. Finally, when quoting the jeep I was looking at, they added some ridiculous "other dealer options" fee of $500 on top of the already silly admin fee of $595 but there really is not clear justification other than the privilege of being ripped off by them I guess. With these kind of tactics, who knows what else is going on. So I am in the market for a new vehicle and may not buy a jeep at all after this experience, too many other good options out there.

Chris Sinclair

Recently worked with Jason Tam at Destination Chrysler to purchase a 2020 Ram Sport. I have to say, it was a top-notch experience from start to finish. From the time I reached out initially, Jason treated my matter with "urgency" but was …

Twila Newton

Just purchased my 2015 Jeep Wrangler and couldn't be happier! Huge thanks to Ahmad and Laura who worked with me to find the perfect car in my budget. Very professional and friendly. Bought my first Jeep from Destination 13 years ago and was very pleased with the service then and now. Thank you!!

Nancy Marsh

Thank you for responding to the issues I reported so professionally and quickly. Everything was taken care of within hours and at no cost to me. Tim, Justin and Michael were all very helpful. My Jeep Patriot looks and runs better than ever.

Tiago Rodrigues

I had three experiences with service in this store. First, I went there to check the front wheels which were making some noise. It was a 25000km car then. After some inspection, I was told I needed to replace speed sensors [expensive]. I did the following week because the noise became worse after the inspection. I went to get my car, as I started driving the wheels got almost full stuck and I barely made it back to the garage. After some days I got my car, just to return some days later with a towing truck because my car wouldn't start. A battery cell was dead and I had to replace the battery. Again, less than 30000km mileage and after a service. After a month I noticed noise coming out again from the front wheels only when going up hill, and that the front tires were wearing down unevenly. Because of the previous service, reluctantly I took my car there again. I was told that no alignment had been done on the wheels after the first service because I had not asked for it. The server this time told me they would run tests and in the case of the issue not being found, I wouldn't be charged. The issue was not found; however, this time things that I did not request were performed, and I was charged half hour labour cost. I was told I was getting a benefit out of that. Honestly, I am so frustrated with all this situation; it's not about the costs; I go there to check the car and next day the issue is so much worse, I fix; next days the battery dies, I fix; next days the front wheels issue still there, no cause was found. A car with so many issues and low mileage. As the first server told me, sometimes it happens and there's no explanation. C'mon. Maybe I was the lucky one.

Kiera Saraikina

Wonderful experience finding the perfect car! From our wonderful dealer Ramy to the incredible Gagan from finance. They both took care of us and got us what we wanted. Paul was also fantastic too! Couldn’t be more happier with choosing this …

Piotr Wieckiewicz

Spent the last month searching for a new car. Went to Destination Chrysler and thanks to Alex G. I found my perfect car. He made the whole car buying process a breeze. Couldn't be happier. Thanks Alex!

Rafael Neves Moraes

I want to thanks Chrysler Jeep Dodge Ram North Vancouver by the assistance in my car. The Victor attendant was very attentive and helpful in giving me all the information I needed. Certainly, I will come back when I need other services.

Thomas J

Worst sales experience ever, walked in and salesperson had his face buried in his cellphone, eventually his colleague alerted him to his customers presence, so he, with a notable shortage of enthusiasm stood up, then I asked him to see a …

정근왕

Service department system is the worst. I went to the oil change a week ago, But they said reservations are needed.so I made a reservation a week later and came back. And a week later I went to the oil change. But they said they needed 5 hours, so I had another appointment after 3 hours, so I asked them to do it before that.so I asked for it and went to pick it up 3 hours later, but they didn't. 3 hour is enough time, but 5 hours is ridiculous. I didn't do an oil change in the end It's really ridiculous that you have to throw away a day just to do an oil change. I bought lifetime oil change package when I bought the car . Never buy lifetime oil change package!!! I threw my lifetime package in the trash and would never go there again I want to ask why do you need a reservation? and why do you take a reservation?

James Caron

I had an oil change there and the front desk girl I think her name was Leona, was so sweet she bought me chocolate. and the service was quick n great quality. I highly recommended

Hamid Reza Tabatabaeian

For a first time I experience a good customer service.

Sherril Martin

Very friendly, professional and accommodating staff. I love my vehicle and would definitely recommend Foundation Chrysler to anyone looking for a vehicle

Justin

"This is an update" as I recently went to Foundation dodge to get my transmission problems fixed with my truck and they did me good! *Special thanks to Don the service advisor and all mechanics who took part in working on my Dodge Dakota R/t. There's a few things in my life that make me really happy and my truck is one of them. Thank you so much everyone at foundation who took part in helping me out! ????

Jerome Bourgon

Greg Balderson at Foundation North Vancouver took on my request for a second hand vehicle not really knowing what I was looking for. A few questions about my lifestyle, passengers, preferences, he found THE perfect car for me, that day. He made sure the car was prepared, inspected, serviced, topped up with fuel, had organized for all the financial aspect to be looked after by a specialist and had also registration and licensing done on the spot when I needed it. I could not be more impressed by how he made this whole process seamless, pleasant and beyond my expectations. I will be a returning customer and will recommend Greg, Zach and Foundation North Vancouver to my colleagues, friends and family. Thank You! 2014 BMW 318i Touring (somewhat of a Unicorn)

SKILLY_ SKILLZ

Always great working with this dealership, customer service top notch, making sure I leave satisfied.

Abi Noyan

I went there to get my winter tires at destination on North Vancouver I felt very welcomed. The front desk girl Leona I think was her name was very friendly. A walked me to the waiting area and made me a coffee. I was very comfortable watched an episode on tv and in just 45 mind I was handed back my car keys. I give the shop a solid 5 star.

farshad nasimi

Just be careful to what they are selling you as extra packages when you are buying car from them. They sold me a life time oil change which on the membership card says "none-transferable and none refundable" but they never explained to me that if you change your car and new car is not Dodge or Chrysler brands, your money is gone. $700 for a life oil change service that I just used 3 times. Maybe that was my fault to pay for such a ambiguous service item but they could have explained to me about none-written exceptions. Anyway, I believe this is dishonesty with customer and make sure you go over every single items on your purchase documents and check them precisely.

Adam Pruden

If there is someone you want to deal with when it comes to Jeep's and Chrysler products Calvin Young is your man! The guy is an absolute blast to deal with and extremely knowledgeable. Do yourself a favour and ask to deal with Calvin if you are in the market for a Jeep or any other Chrysler product. You'll be doing yourself a disservice not too.

David Sparks

Kelly Sparks was very helpful, got me a good price for my trade in and saw that I was happy before I left the dealership, Thanks

Alberto Marsone

Foundation auto has a team that goes the extra mile even for people like me with a bad credit!! They believe in there ability to help the client so much that they even make promises for the future. If the promise realizes is mostly up to you but the push is given be them.

Anderson Alves Teixeira

I appreciated very much the service since the beginning. Ivan gave all the support during the buying process where I could drive the car and see all the records about it. At the end, Stephan also made a great job explaining everything about the car during the delivering. I would recommend Destination for buying new and used cars.

Joe Isberg

Overall a great experience at the dealership so far. Wayne and Chad made the numbers work and the rest of the staff were great to deal with. Only issue I had was the leasing options weren't very competitive and was surprised to see that from a major company like Chrysler.

Dana Panchyshyn

I recently purchased a Cherokee Trail Hawk form Ivan. Ivan was very conscientious and attentive to my car buying process. Ivan was not pushy and was only concerned with my goal of getting a new Jeep. Whenever I called he was very prompt returning my call and only focused on my concerns. I would recommend Ivan for anyone’s buying a car. The team at Destination Chrysler North Vancouver was also excellent. Everyone did their job perfectly. Destination Chrysler was a pleasure to work with.

joey ward

They act as if they are nicest people on earth, but obviously being that they are salesmen’s they put on a mask and rush you to buy a car. Fawzi was the sales men I was speaking to, I pointed out that the car had an oil leak, and he said “you don’t know what your talking about, I think my mechanics would know more than you.” The car had 43,000 km and had already had an oil leak. I’ve taken a year of mechanics and my friend who was with me had taken two years of mechanics. We both said there was a leak but he still tried convincing me other wise. Not only that but the car was sitting in their lot for over a month which indicates to me that something wasn’t right. I would not recommend buying from this bs location. After saying I would think about the deal, they were completely disrespectful from then on.

Brian Floyd

We recently made our third vehicle purchase from Destination Chrysler. Jason Tam was professional and courteous. Thanks!

Hazhir Hooshmand

It was my first time to get my 2020 Ram1500 serviced at Foundation Chrysler in North Van. I found it a really great experience. Dillon McGee was my service advisor during the service and he did a great job. Thanks Dillon and thanks Foundation Chrysler.

mlvn cgndhn

When you promised something, make sure you fulfill it.. not just for the sake of selling car.. the salesman (ivan) said if i get the compass he will include a roof rack plus winter tires.. after i signed the paper, no roof rack because they gave me a good deal (which is not really, i gave up my jku to a compass? I know right?!) and no winter tires coz the previous owner decided to take it back.. hes friendly and all but thats expected to any salesman.. i am regretting every single of it... Btw, the compass that i got has dent on the driver side and they promise (again) to take care of it. Its over a month now and i never heard anything from then.. all i got is a phone call from another salesman (fawzi), apologizing for what happened and he will promise me (again) a full tank of gas just to take down this review. Admission of guilt.. and a full tank of gas? Thats another insult! There are alot of way better dealership than this.. don't come here... you'll regret it.... Update: the dent on the driver's side that they promised to take care off, lessen the value of the car when i tried to trade it.. i know.. don't let this happen to you.. do not believe in their lies.... NEVER DEAL WITH DESTINATION CHRYSLER! update: i never went back after that unforgettable transaction and thats december 2018 and not april 2019. you can confirm those 2 guys that i mentioned, they knew coz i told them that the deal was bad and i don't like the compass but still they insist that i got the best deal. fawzi even mentioned that he will give me a good deal after a year with the JL.. LOL I went to one jeep dealership for service (coz i dont want to deal with them anymore, whats next? Theyre gonna destroy my jeep and charge me a fortune? LOL) people are telling same stories. Not only me. I am not surprised

Lauro Chartrand-DelValle

Misinformation- Your appoint is at 8am Saturday morning . When we arrive to find out they don't open until 8:30am. Rude - The only explanation, Well it says right in the door that we don't open until 8:30am. Sat for an hour and a half and my car was still not taken in when I had the 8am appointment! When asked why I was told they are waiting for the senior tech to finish a job to get to my car to do a dignostics test. They couldn't have possible told me that! Just no consideration for the customer. I'll be looking for a new dealership.

Noah Desaulniers

Traded in and upgraded my Jeep with Jason. 10/10 would recommend to anybody. Great process and efficient delivery. Gita in the business office was fantastic. Thanks Destination!

BrainStorming

What a terrible customer service! I had schedule a appointment to have my Tonneau Cover for my Ram and just to be safe I called them just to confirm the appointment and they just hold for 30min on hold to figure out the miscommunicated internally and there was no appointment booked. Shame on you guys, such a careless customer service provided. They did not suggest any solution for that. I have a trip to do and the cover is a must to carry my stuffs. BEYOND TERRIBLE THIS DEALER

Marcelo Maciel

I took my car for a service and the customer service was excellent. Booking was initiated on their website and managed by a professional and nice representative (I do not remember her name), service was professionally organized in store by Stephen and rides from the store to my home and the other way around were conducted by Jake, that drove me safely and chatted with me nicely. 5 stars! My car is working fine and price was fair. Thanks.

Nancy MKT

Dear Araz thank you for such a professional and great service . Also Dustin at the finance department done a great job thank you for your efforts

Cherry Lishus

Friendly staff. I've had two oil changes done. No complaints. Update: about ready to change my Review.

PS- in-Vancouver

Hats off to this Jeep dealership! Especially Don on the service desk. I was having some issues with my jeep that required better diagnostics than my regular (and awesome) mechanic could perform. I've always assumed service at a dealership is expensive but instead it was a very positive experience. Don was excellent, the cost was very reasonable, and the issues with my jeep were resolved. Thank you!

Tom Mazalek

Service was good but $110 for a normal oil change (not synthetic oil) is ridiculous! They do not post their rates and I did not ask figuring it would be reasonable - wow was I wrong. They also provided a free inspection and stated I needed to replace my front brakes including calipers as they were seized. They quoted me $1300 for front brakes including pads, rotors and calipers, I found another shop who did it for $300 and managed to not need to replace the calipers ($500 if calipers needed replacing)- I'm happy with the work (they use non oem parts but they are just as good). The Dealer did provide a free car wash but did not vacuum inside. I'd suggest looking elsewhere for service once your warranty expires.

McKenna Unger

Me and my boyfriend recently bought a car from Foundation and we couldn't be more pleased! The staff were amazing, especially Antonio, Jason and Gagen. They were very personable and made me feel comfortable and confident in my purchase. Their energy made for a memorable experience.

Isaac PJ (604SuzukiGuy)

Bought my first truck here, used 2017 ram 1500, good condition new brakes and tires Good service Thanks Jason

Drawn Terra

I was hoping that my concern about my car will be fixed after paying half a thousand from diagnosing/scanning, comprehensive exam, and oil change. I ended up having the same issue with my car and my right-rear tire was over inflated over recommended psi. Dillon from the service reception and the driver who gave me a ride back home, were both exceptional so I could give 5 stars to them, but not for the service that my car received.

mehrdad roshdi benam

I had to buy a small SUV, it was my first time considering to buy a Jeep. Personnel at this dealership were extremely friendly and helpful. Fawzi helped me to find what is in my best interest. Fawzi has a lot of patience and a costumer centered approach. He provided detailed information as much as I needed to make an informed decision and tried his best to offer an amazing discount. Their offer was much better than the website! I should also thank the lady in the financing that made the deal even better to make the payments 3 months later. I also have to thank Stephen who drove my car to the home, because I went there with my other car. PS: Their coffee is very good!

Hewett Homes

When I initially test drove a 2018 Jeep Wrangler in Aug, I was welcomed by Peter Luhanto, he was truly a breath of fresh air, a salesperson who wasn't pushy and very respectful of my timeline needs. Fawzi Yehya took over his role a few months later when I returned to purchase... and I couldn't be more relieved, a "real" person, honest and knowledgable and helped negotiate good value. If you're looking to buy a car, ask for Peter or Fawzi, you can trust them. Finance Manager Kevin Orthner, was also an intricate part of my new car journey and brilliant at meeting my financing needs. Excellent rate... Thanks again Kevin! Finally, with highest regards, I would like to thank sales manager Paul Wenman, who graciously handled my post sale complicated need quickly, and appeared to move mountains to make things happen. I am hoping to add to my fleet of "Blue Betsie's", and when it is time, I know the first place I am going! What a team, I feel like family now! - Adrienne

Sarita Vanegas

Service with a smile. Emmanuel Jingco takes customer care in the service department to a new level. Im so impressed

Cheryl Ellingson

Absolutely fantastic. They made my daughter and I feel like family. Fawzi was a great support with making this Decision. They gave me top dollar for my trade in and I got a beautiful dodge ram 1500. I highly recommended Destination!!

Moudy Abdo

Such professional and friendly staff - Fawzy sales representative was quite supportive and helpful before and after closing my Cherokee 2019 deal. Adam GM and finance team kept looking after my case till get finalized with the bank. Amazing experience!! You can feel at home while buying your car

Brad Roland Music

Went In for a checkup for my brakes (very loud squeal). They worked on in for almost 2 hours said I didn't need new Brakes/Pads/Rotors but charged me $160 for the service. It's now 2 1/2 weeks later and the Brakes are louder than ever. Waste of time and money here.

Manav Thapar

Dont know where to start from..... Starting from sales manager Manny and his sales team to finance team the whole dealership is so welcoming and helpful. Manny helped me getting the car I wanted and within my budget and made the transaction …

Marineview Housing

Jimmy was great, He explained all the features of the vehicle and I was sold. I couldn't walk away from this vehicle it was a great find. I came to you first to find a vehicle, if not I was going to the auto mall. You saved me a trip. The only down side was that my vehicle was in the shop 2 1/2 days. I've realized my back up camera doesn't work, ILL need to bring it in to have it looked at. I'm satisfied with everyone that I dealt with at Destination Chrysler, good crew. Thank you Greg Diack. Car wasn't washed or vacumed

Ali Bamdad

The best dealership in Canada while i see in my life They are very honestly,kindly and nice. everybody can trust them, their main goals is to make everyone happy. Best owner Arvind Best finance director Hasina Finance manager Darby And thanks Eddie as my sales assiciate Wish you all the best for you

Stuart Barnscher

I had a great experience at Destination Chrysler thanks to Mori. He was always available to take my calls and texts as he helped me find the right vehicle. He even kept me in mind when after 2 weeks the right vehicle showed up on the lot. Mori was great and even included a power wheels SUV for my son! Thanks Mori!

Frank Z

What a turnaround - finally they have some good staff! Bought my 2016 Wrangler Sport from Jimmy - stay away from that guy. Anyways I took it in to get serviced and was helped by Steve Farnsworth. There’s a guy you can actually trust - he walked me around my car and through my maintenance plan in detail, explained everything that was needed and DID NOT try to up-sell me. He showed me what he recommended based on my mileage and let me make the decisions myself. I’ll probably go back to them when in equity and want to upgrade. Pleasant experience overall - much better than last time!

David Beckingham

I had a five-star experience with Jason Tam and Paul Loo —two incredible professionals who went above and beyond to make my purchase of a 2020 Jeep Wrangler for my daughter’s graduation extra special. I special-ordered the vehicle in March of 2020 with a delivery date expected at the end of May 2020. When the Covid pandemic shut down all vehicle factories in North America, my delivery date was pushed out. This said, I received constant communication throughout the process, along with reassurance and options to consider. Jason and Paul impressed well beyond expectations when the vehicle arrived the day of my daughter’s graduation and they personally went to meet the train to ensure the vehicle would be available, as promised. It is precisely these extraordinary efforts that make the difference in people's lives and I am deeply grateful for the amazing service and support I received from Destination Chrysler. There’s only one person happier than me right now .... and that’s my daughter!

Rahmani Houman

Jason and Don where very helpful when it was about fixing my windshield sprayer nozzles they didn't charge me any labour even when it took 20 minutes for them to fix and they did an awesome job on tracking a similar part which worked. Thank you guys once again.

Mauricio Rocha

I had a great experience with Destination Chrysler, I purchased a super nice new Jeep Wrangler Willy’s with Destination and couldn’t be happier. I felt welcomed and had a warm assistance from all people I was in contact there. I want thank specially Fawzi Yehya, he is a very attentive vendor and saw what I was looking for and gave the perfect option. I’m very happy with my brand new Jeep and can’t wait to go explore the world with it. Thanks for everyone at Destination Chrysler.

Robyn Naylor

Excellent service at this dealership! Thank you Chad, for showing us the vehicles we asked for.. Wayne, for doing all the behind the scenes work to get us financing and Laura, for doing all the paperwork! We drove all the way in from the Fraser Valley because of the service we received over the phone but in person, the staff rocked! Thank you! We love our new 2015 Hyundai Sonata GLS! You'd be crazy not to go here! The Naylors

Carmen Chan

Great experience shopping for a vehicle today. They made it easy and gave me some options to think about. Will be back soon!

ghazaleh najafi

One of the best Car dealerships I have ever been to. Super professional and incredibly friendly! The whole team came together that I could find the perfect car. Also big thank you to Alex ,Jason and Tyler for keeping up with my dad and his negotiation! Honestly if your looking to buy a car this the place to go ; you won't regret it!

Koosha Kheradmandnia

We just bought our 2016 Dodge Journey from them and we had very good experience with those guys. Maggie helped us in several sessions! She helped us to test drive different kind of engines and helped us to narrow down our choices to what really works for us. She was very patient and took care of us in every step. Brock was very warm and his customer service was perfect. Margaret explains us all details we need to know about the warranty terms. Our overall experiment with them was great and I hope to buy next car from them too. Koosha and Zara

Vic Canção

Dear Staff at Destination, thank you for all your help. I am in love with my new car. My kids want to go on a trip now. Fingers crossed!

Lee Coulombe

Well first off if you end up buying a car I highly recommend the hover board for adult fun that may lead to a bit of unhurt but it’s totally worth it for the video...had the pleasure of sending my friend from out of town to see Calvin to buy her keep her was friendly attentive and helped us find the right fit within just one visit. The dealership was nice and clean and the service team really friendly and helpful about purchasing winter tires thanks to Quorie for helping us find the best deal too! I’d highly recommend Calvin if your looking for anything 4x4 he knows his stuff and I couldn’t be a happier passenger :)

Alexandre Bombonato

I was looking for a car and after many researches we went to Destination in North Van. If you looking to upgrade your car or buy a brand new one, you should looking for Fawzi he is very knowledgeable and professional and I had the best experience dealing with him. I highly recommended. Thank you!

Zach Berghauser

Excellent customer service. My sales rep Jason Tam made buying my new, used truck a pleasure. He was helpful, informative and patient with my many calls and questions. If there was an area he was unsure of he would look it up with me and take the time to find accurate information. My drive from Abbotsford to Vancouver was well worth it and even though the truck was not ready when I purchased it, it was delivered to me once done. The only reason for not rating 5 stars is because the service department missed an important repair in the initial inspection and I had to go back to get it done. They were however quick to repair the issue with no cost to me. Overall it was an excellent experience that I would recommend to anyone buying new or used.

Kate Saunders

Super friendly service, allowed me a generous test drive, but when there’s a sale on, be prepared to wait for a little extra time for all the documentation to be completed.

zahra farhang

I have bought two cars from here. Never had a problem with anything and anyone. The staff are so kind and friendly. They helped us in anyway they can. I am so happy with my decision.

Ian Robbins

Could not think of any fault to describe. Had a 30000 k servicing done. Car was serviced and ready as promised, for slightly less than the estimated charge. My first time here and I will return for further maintenance.

Ian Robbins

Could not think of any fault to describe. Had a 30000 k servicing done. Car was serviced and ready as promised, for slightly less than the estimated charge. My first time here and I will return for further maintenance.

joey

I had a wonderful experience here. Alex was really nice and helpful. He knew exactly what I wanted and now I am driving my dream car!!

Danial Moslemi

Had a great experience buying our Jeep Wrangler from fawzi. He is knowledgeable, gives great deals and also has a fantastic personality. I highly recommend him!

Maria T

Just got our brand new Jeep Cherokee FWD Sport! ???? Best deal and amazing people. ????????????????????Love it!

Sanaz Sadeghi

I wanted to say that I am so happy and thankful of the chrysler customer service especially the front desk. A lady works there I guess her name is leona if I not mistaking. I have never seen some one like her with all her kindness and caring for customers. I was so tiered and a bit bad but honestly by her warm customer service she made my day and I have believed that there is kindness in this world. Someone’s energy is important to make someone’s day by the pure heart and her warm smile. She is alsk very professional and knows what she is doing. I am so blessed. Thank you chrysler for your best customer service ❤️????????

Mike A

We just purchased a new Durango from these guys and had the best experience from start to finish. From the moment we walked in, we felt at ease and were treated like we were old friends visiting from out of town. We dealt with Kevin, Jason, Michelle, Laura and Chad while trying to be thorough buying the right vehicle. They all were genuine, honest, friendly, informative and wanted us to be happy with our final decision. We are happy, loving this new vehicle. Thanks guys for taking the time to make it so painless for us! Mike and Jenn, North Vancouver

Marc Mason

I brought my jeep wrangler in for an oil change and general check up to make sure everything is functioning properly. There were absolutely no issues with how the car was driving nor were there any warning lights on. The team managed to find $3000 worth of things that needed to be repaired (a couple of small leaks and some warn down parts). It all sounded perfectly reasonable and we proceeded to repair all of these items. But when I picked up the car, the ABS and Traction Control lights were on and they never turn off. The car is also driving very poorly. It constantly stutters and looses acceleration after putting it into a gear and hitting the gas. The stick shifter itself also rattles super loud. So overall, I went in with a car running well and walked away paying $3000 and having a car that runs terribly. I’m surprised that they would give it back to me with warning lights on. That seems like an obvious thing to fix. I’m hoping the team can take care of this when I bring it in again.

Colton Gaudreault

Tired of getting calls from these guys trying to get me to trade my truck in. Never even bought my truck there I just took it there for servicing when I owned it which the service was sub par on its own, that's a long long story. Dunno why the sales department was allowed my personal information and given the go ahead to contact me, I did not ask for this. I've told them to stop calling me more than 4 times yet I still get calls every couple months from a sales person. I got out of my Chrysler product due to it being a total lemon, I do not want to buy another. Please stop calling me

Aava Mehrvarzan

Great experience at this store! Huge thank you to Arvind, he’s absolutely amazing and did everything he possibly could! He was extremely polite and very helpful. Everyone else at the store was also very polite, couldn’t be anymore happier with the result.

Cody Biles

I ended up at Destination Chrysler after multiple failed attempts to even get a hold of the service department at Ensign. This location is pretty far from my house, but it was my best option. I was really pleased to be able to promptly book an appointment for the next morning. I had an inspection done and they did a decent job identifying things I will probably fix myself. However, I saw the other service rep arguing with another customer which isn't really too reassuring.

L Martens

I tried this location again after a bad experience, they have new management and they nailed it. I took my Jeep in for a transmission issue, the young man that helped me was Evan in service. He was great, took care of me, kept me informed and even loaned me a vehicle when mine needed to stay overnight. Danielle, you are doing a great job and Evan was a good hire !! I will definitely recommend this dealership.

Dmitry Divampo

Awful staff, just wasted 2 hours of my time showing and insisting to buy a car that didn't have 4 out of 5 features that I wanted for the price that I cannot afford. Avoid this place.

Emad Qura

They did every thing for me . they have a sales guy his name is David he is the best i recommend everybody to go to him and tell him Emad adviced me to come to you

Celine Sim

After spending over $1000 on this place, they didn’t even drive my vehicle to me. I went to pick it up and it was boxed in by surrounding vehicles and caused me to be late in picking up my kids as I had to find someone to move vehicles. When I used to be with Toyota, all the services were covered that were required for their warranty, they always washed my vehicles, and drove it to me when it came time to pick up.

Jared Suitor

Fantastic experience! I worked with Alex to help get my new Ram 1500!! They're all great people here.

Wone Work

Kelly and Kayla were exceptional in their hospitality and making me feel welcome during a very complication purchase of a complete replacement vehicle for one that was involved in a crash. The manager Wayne Latulippe went that extra mile for me to ensure the transition went smoothly and financially favourably to me. i would certainly recommend their services.

alexandre wattiez

Alex Gagne is a great sales guy. He gave us an offer that we couldn't refuse. We're now happy owners of a brand new 2017 smoky mountain wrangler.

Rene Naude

The most pleasant experience I've ever had at a dealership. The atmosphere was very relaxed, everyone was extremely courteous and helpful, and best of all I didn't feel pressured. Calvin Young spent 3 hours working with me to come up with an amazing deal. The service he provided for me was second to none, and I returned 2 days later to pass on a small gift of appreciation for his hard work. If that wasn't enough, I received a nice phone call the following day from Tyler, the sales manager, thanking me for my time and informing me that he had a small token of his own for me. I visited Destination again, Calvin came out to greet me, and Tyler provided me with a gift card to a popular local restaurant. Tyler also saw me look at some ball caps that they had for sale and said, "Help yourself to a ball cap if you'd like". I had an opportunity to visit and chat for awhile with Calvin, Tyler, the general manager, and some of the other staff, and I was treated like my business and time meant a lot to them. I've been to other businesses where they treat you like they're doing YOU a favour. Go in. Chat with Calvin and the folks at Destination Chrysler. You will not be disappointed. Good luck and I hope you have a pleasant car buying experience. René

Marius Purcel

It was the fourth dealership I tried after being disappointed in the service I received on my newly bought Dodge Journey R/T. From the sales to service I highly recommend them, be patient, look for the people that will help, I've done the research and they fit our needs the best. Needless to say, I just got my new R/T, looking to get another truck ..or two in the next month or so.

Shea Rowan

We 2018 bought a Jeep Grand Cherokee Limited from Fawzi at Destination and the process was so much better than we expected. Fawzi & Destination provided excellent customer service, answering all of our questions with 1st hand knowledge. Our financial advisor was awesome as well! I am thankful that we decided to make this purchase here. We love our new Jeep! Thanks Fawzi, Teal & everybody at Destination!

Matt Ajami

I had such amazing customer support when recently needed to change my tire on road hazard warranty. Victor on service department was extremely helpful and the experience was excellent all around. Thanks Victor and everyone!!! I recommend this place 100%.

Eve Najari

I've been getting service done here and I've been happy with my service. However a very nice girl named Leona who sis the appointment coordinator....I just overheard her getting yelled at by her manager. This made me really sad because i've been here before and shes always working hard. I think its really important for management to appreciate good work and not just notice mistakes.

Zombie Roof Music

I'd just like to say "Thank you" to Enzo and team for providing me with exceptional customer service on the truck I purchased in July. You went out of your way to accommodate me with everyhting to finding the truck I wanted to delivery almost door to door!! Without a doubt will recommend Destination Chrysler to all, Have a great holiday season! Kris Latham (Latham Landscaping

Henry Wang

Not really sure what's going on in this place but having been a customer since 2002, I feel somewhat qualified to write this scathing review. I called and spoke the the business manager to ask for a quote on extended warranty, it's been a month and I have not received a call back. Then I went in to the dealer in person to purchase the extended warranty, and there was not a person to help me. Not a single person could take my money. If you are wondering why you are struggling for business? Well, there you have it. Money is trying to walk in the door and you are unwilling to take it. I guess I will call a different Dodge dealer, driver much further and spend my money there.

Brambles84

I asked the service team to source the sound of a loud squeak coming from my front right wheel well. All that had to be done to hear the source of the squeak was to rock the vehicle lightly. I got charged the full $180 just for telling me the ball joints needed replacing (as well as the upper and lower control arms) at a whopping price of almost $2k. Thanks.

Nicholas Rodgers

Everyone at Foundation North Van was amazing to work with and helped me get into my dream truck! I cant recommend them enough! Antonio is a wonderful salesman and worked with my needs and wants to get everything I could ask for and more. Great service, efficient transfer, and a friendly team!

Michael Arnold

My car died on the freeway recently and I wasn't sure where to turn I went online to Destination Chrysler and looked at some vehicles I punched in my information to see if I was eligible to receive financing I woke in the morning to a voice message and an e- mail from Jason of Destination chrslyer, he said that financing was a green light I called and he asked me if there was any particular car I'd like to test drive (I was pretty surprised as my credit wasn't very good to start with) I already had my eye on this sharp looking Jeep Trail hawk Me and my kids took it for a spin and fell in love I told Jason we loved the jeep and would like to start the paperwork There were a couple of things that had to be taken care of (GPS Antenna and a cut polish to deal with a few brush marks) but it was promptly addressed An hour later I was driving off the lot with my shiny new vehicle Jason provided excellent service and an excellent follow up Recommendations and thank you very much to Jason and the folk's at Destination Chrysler,I know where to go for my next upgrade ????

DJ AaJuTu

Ive always dreamt that my next vehicle would be a Jeep. In fact, we planned for 8 years that when we purchased our next (14th) vehicle that it HAD to be Jeep. However, that wasn't planned for 6 more months or even a year if ever at all. This past weekend [Sat.] my spouse and I were window shopping and test driving cars at the north shore auto mall. It was an improvised morning adventure with nothing to lose. We'd tried the subaru, the mazda, the audi and the Toyota's...we'd already done the Volvo and VW, and we had spoken to a total of 5 sells persons and test drove 4 cars with no success. We wanted a REAL 4X4 vehicle, but not a Wrangler, Rubicon or Sahara...so we left the auto mall and headed down Marine Dr. to Destination Auto. We were NOT going to buy a car. In fact, even if we were going to buy a car that day, it could not possibly be a Jeep...not to mention brand new for 2017. We were happily greeted by Stephanie at the reception desk who referred us to Tyler, the Manager I presumed, whom with all of his high-energy and enthusiasm kindly introduced us his new associate, David Sinclair. Mind you - David was Salesman number 6 on the day and we were expecting the same as the other 5, but NOT AT ALL. In fact, and without giving away ANY of his personal sales style, he was an absolute breathe of fresh air. We spent the next 3-5 hours at the dealership speaking with and testing out Jeep Cherokees and other options - and not with ANY intention to buy a car that day. We did. We purchased a brand new 2017 Jeep Cherokee from the wonderful David Sinclair and I have never been so happy in a car purchase since my first car in 1995 and also most recent in 2009 [Capilano VW]. We are very impressed and would recommend Destination Auto for all of your 4X4 fantasies. Go see DAVID, Tyler and Nicole and tell them that "The July Baby's" sent ya. They'll take very good care of you. Special Thanks also to Justin and Kevin and the whole team at Service and Parts. Thanks for answering a million questions, and with a genuine smile.

Daniel Loewen

I am a bit late at writing my review as we purchased our Chrysler 200S 2015 at the end of June 2015. It is now August 10th 2015. My husband & myself had been looking for a newer car to upgrade form my 2006 Cobalt...it was time to take it in. We had been browsing at other lots in the lower mainland but once we eyed the 2015 Chrysler 200S in Destinations North Vancouver's lot we both loved it. Justin convinced us to take it out for a test drive & see how we liked it. The car drives very smooth, the v6 has lots of power and it is pretty loaded with extras. We had no intention of actually purchasing a vehicle that day but on returning with the car, Justin had convinced us to buy into this investment. Justin Erb's salemanship was very good and the couple of things that needed to be dealt with were done within a few weeks. We are happy owners of a shiny 2015 Chrysler 200S car and heading out on a road trip. We would also like to thank Laura for all her help. She was also very helpful!

Melissa Ramsden

I had one of the most pleasurable experiences purchasing a vehicle from Destination Chrysler. Between Alex and Kevin, it took them only 2½ hours to finalize my entire deal! You guys are awesome and I highly recommend this dealership!

Seo Looker

Outstanding service and incredible management and staff. Very attentive to our needs and finding the beat fit for our vehicle and finance. No pressure selling. Very authentic. Well done guys

Kelly McKenzie

My salesman was very knowledgable about the vehicle that I bought in the dealership gave me great efficient service!

Sergio Marreco

Great and fast service. I would recommend.

Mitch Clarke

Tyler the Sales Manager is AWESOME!!! Kind, Helpful, Knowledgeable about each vehicle, gave me his full attention to locate exactly what I was looking for. I did not feel any pressure to get me into anything he was simply assisting me in the first stage of my process. THANK YOU DESTINATION CHRYSLER for having such a cool sales team.

Roe Gabriel

I just bought a Jeep from Destination Chrysler Jeep in north Vancouver. They were fantastic from start to finish. They are knowledgeable and truly interested in your needs. Great job guys!! Thanks again

Allan Chan

I’ve been a customer here for the last 6 years, and really noticed that it’s been way better with the new GM at the store. Greeted us professionally and made us feel really welcome. Dealership is located close to home and super convenient to get to work in the mornings. Thanks again for the 5 star service! Keep it up!

Daniel Karanfil

I just bought my car here. They’re helpful and i’am very happy now!! Thanks to Fawzi, Peter, Stephen, Tyler and the rest of the staff!

Robert Triebwasser

Worst experience I've ever had. The service staff at this location have absolutely no understanding of customer service, I highly recommend not to use this dealership and drive the 30 minutes to go to Langley.

Ali

Beware of the service department double check your bill and don't hesitate to call them out on it. Also i have had to take my car back a few times once even towed as they didn't put the parts in correctly. Avoid!

Jeremy Evans

I was in the market for a new truck and Ivan was the young motivated salesman that got me what I needed. Ivan had extensive product knowledge and conducted himself in a very professional manner. Ivan was able to get me the best possible trade in offer on my current vehicle, while getting me the most competitive price on my 2019 Dodge Ram Limited. Since the purchase Ivan, Evo (Service manager), Dustin (Finance) and the rest of the Destination staff have treated me like family. I would highly recommend asking for any of them name in the event you find yourself at Destination Chrysler for a service, sales or financing experience you won't regret. #Highlysatisfiedcustomer

gustavo leão penque

I was in the store to take some doubts about my car and the service advisor Victor who answered took all my doubts, I was very well attended.

Dominic Tenedor

I was invited to a VIP sale last week by Ivan and Alex. I was introduced to John, their Chrysler manager who was visiting -overseeing the Jeep season sale. I was assured that I will be well taken care off. Alex noted my needs, wants and budget - which I greatly appreciated. I ended up having a great deal in a Jeep Cherokee. Thanks to Tyler and his team for making it happen. I would highly recommend a visit, they will answer all your queries and assist you in a helpful and professional way.

Dawn Gareau

A big shout out to such an amazing group of people at this dealership. hands-down most accommodating team I’ve met! Not to mention the entire team/family staying way beyond their works hours to get m...

Elijah Blezard

The worst service department ever. Was very clear about having to catch a flight amd requested a pick up at 10 am. After waiting 15 minutes with no call, I called and was told the driver has more pick ups before me. I have a broken manifold bolt (a very common, easily diagnosed) and they needed to keep my truck over 24hrs to “diagnose on a cold start”. Yet they couldn’t. It’s not hard to miss the tick. They damaged a kick panel, replacing my connect. Was told they will replace, and when I came back later the they had no record of it and refused to replace. Unless you buy their oil change and inspection, you get put to the back burner. I would’ve given the sales staff more stores, (Fawzi in particular) but the service department drags this whole place down.

John Wheeler

My wife and I both bought new Wranglers from Alex Gagne, he was very helpful, knowledgeable and treated us fairly. Having had some bad experiences buying vehicles in the past this was a pleasant change.

tom jones

Truck took almost a month to be delivered. We are going on our 3rd payment for a vehicle we've had for less than 2 weeks. On top of that the driver damaged the vehicle during the delivery. No one is returning our phone calls to get it fixed. To add insult to injury we are still making payments on our previous vehicle in which they have possession of(3 payments so far) as a new immigrant to canada this is the worst dealership so far.

Not Impressed

When you go in for as simple oil change and they *KINDLY RECOMMEND" that you need to get all this extra work done and you leave there with a huge bill. I "KINDLY RECOMMEND THAT YOU DON'T GO THERE"

Abbas Mafi

I just bought a classic ram 1500 all black out which I was looking for thanks to my sales advisor Ramy for his honesty and kindness I'm happy with my new Track

Khashayar Khadivi

Staff specially Ali (sales) and Gita (finance) whom I dealt with were very knowledgeable. They help me and my wife all the way through deciding and purchasing our new Caravan. Ali does follow up often about our feeling about purchase and if we have any needs in regard our new car. Totally recommended

Jim

Very professional and great experience buying my vehicle. I completed everything over the phone prior to coming and and was in and out in 1 hour. Great service. Thanks guys.

Jeremy Hemmes

Everyone working at Destination Chrysler was very pleasant to deal with and extremely accommodating. Very good atmosphere and highly recommend them for anyone looking to purchase their next vehicle. I would also highly recommend both Calvin and Leo as both gents portrayed a high level of professionalism and common courtesy.

Nestor Calinisan

Bad service!!! Waiting is too long. Got apponintment on my dodge caraVan for service(transmission fluid change) they told me its gonna be finished in couple hours, i phoned them after 5hrs and they said they still working on it....

shannon treadwell

Gerald and Justin in the service department are amazing human beings who always go out if their way to help customers.???????? The used cars sold from this location are usually big money pits with nothing but problems so I don’t recommend buying from them unless you want to spend all of your time at the service desk.

Italian Tribe

Buyers Beware!! Id give zero stars. Dodge just lost a customer.The sales person was pressuring me to sign papers when i said i was looking to get a vehicle. I gave a timeline when i was purchasing and still pushed to sign stuff and see the finance manager. He wouldnt take no for an answer. He call back to gain my service but said I was going with another brand. He called me a lier and thinks I was wasting their time. Why would i waste my own life with pathetic people.

Cyrus Zahir

Unfortunately I purchased a Jeep Wrangler from these guys and from the moment I signed the papers to now (my second service) I have had nothing but bad experiences with these guys. I was promised the hard top for my car and after my purchase the sales guy had the audacity to say "you don't need it". After arguing with him and his manager, they eventually gave me the hardtop. The second time I dealt with these people was through a phone conversation. I was told that I could have my hardtop installed for about $350, however the next time I called to book my installation I was told that it would be somewhere around $500-$600. These guys do nothing buy rip people off, and have the worst customer service I have seen. Last time I was there a sales guy was hitting on a mom with her toddler. I advise everyone to stay away from destination and buy your vehicle from a reliable source.

D Brownlie

I purchased a 2018 Jeep Grand Cherokee demo and Fawzi Yehya was my "Guest Advisor". He was proactive, responsive and delivered on everything promised including that I could complete the purchase (with a trade-in) and transfer my insurance within a hour ……….. he delivered! Great service before during and after the purchase/sale. Five Stars for Fawzi!

Valerie Ramsey

I just completed a purchase from the used car division of this dealership. I had bought a car from a different dealership a few months ago and it was a very unpleasant experience. This one was very different! My salesman, Amir, couldn’t have been more helpful and friendly. He helped me but wasn’t pushy. Also, the young man who completed the sale was also pleasant and friendly. I have never been fond of buying a car but this was a good experience; also quite easy. Thanks to everyone at Destination.

Home Northshore

Worked with Eddie in Destination Chrysler snd helped me to get a good car with a good deal. He was patient and supportive even after the deal was completed.

Steve Arns

After much research and shopping around, my husband and I decided to purchase a Jeep Cherokee. Maggie L. was the sales associate that we worked with and we were very pleased with the service that we received. She was helpful, professional and we really appreciated that she let us guide the decision rather than trying to up sell or pressure us. We left happy and are enjoying our new vehicle!

Celina Hay

Destination Chrysler was an over-all very good car buying experience. Having never bought a new vehicle before, my husband and I were apprehensive but the folks at DCJDR made it a smooth process from start to finish. They were willing to work within our financial means and we were able to purchase a gorgeous new Eco diesel Dodge Ram 1500. We felt comfortable with our first sales person Feisal and also with Wayne. Laura in finance was also a pleasure to deal with. We would highly recommend Destination Chrysler in North Vancouver to anyone in the market.

Nick Kew

Took my Jeep in yesterday for the first time. Booking an appointment was easy, the appointment itself was done exactly as described in the exact time estimated...very impressed!. Glad I live close to this dealership ????

Fariba Maleki

I bought my first truck two weeks ago from this friendly dealership. It’s very exciting! Ali Solhdust sold me this truck. Ali is an honest man and tries to find the best deal for you. We would have given him 6 stars but there is only 5 in google reviews! I had a 2016 limited highlander and wanted to buy a newer car with more safety features. My husband has a Trailhawk Jeep Cherokee and went to this dealership to change his winter tires. He met Ali there. Ali told him about new 2019 RAM 1500 awesome safety and high tech features. I did a test drive and loved it. It is a beautiful Longhorn RAM 1500 loaded with all the high tech possible! It was quite expensive, but Ali made an offer we couldn’t refuse!!! He managed to give us a great discount and bought our highlander with a price that we couldn’t sell ourselves. This was the best possible customer service. I would also like to thank other friendly personnel there: Araz, Gita and my husband old friend Fawzi yahya. - At finances: Gita works very fast and efficiently. She is a professional and told us that it may take few days before TD bank receives their check for our highlander. Therefore it made us mentally ready for an extra payment for our highlander. TD assured us today that it will be refunded. - Last but not least: Stephen! These new trucks are like airplanes and Stephen is there to teach you. He is a professional you need to have in your contact least. This purchase was a such a pleasant experience thanks to the good people at this dealership! Look forward to seeing you guys! PS: Their coffee is great! Try it yourself!

Chris

Destination Chrysler and their staff worked very hard for us to try to accommodate our family and our current needs. Tom, Kevin, Wayne and especially Michelle and Laura all worked very hard to make us feel like they wanted our business and it was important to them. Our Dodge Grand Caravan is better than expected and the kids love it. I would recommend them to anyone looking for a new or used car.

Raquel Chin

Our experience at Destination was an enjoyable experience, mostly because Adrian Tsang was very personable, professional and knowledgeable. There was no pressure to buy and we are very happy with our new car.

Kent Kufeldt

Thanks to Chad Horton and the team at Destination Chrysler Jeep for finding our 2015 Jeep Wrangler. We have enjoyed it all summer and are sure we will enjoy it for many more years to come.

FurbolgFrenzy10

Ivan and Calvin were super helpful with my purchase of a new 2 door Sahara. A++ would recommend this dealership to anyone. Knowledgeable and friendly salesmen.

Chris Parks

Very easy and fast process with the best pricing in B.C. No hidden fees means the price you see is the price you pay. Jason was responsive and found me the right Jeep. Highly recommend

mehal shah

It was a great experience!! Fawzi was great with knowledge about car and knew what exactly I wanted. Big shout out to team foundation north Vancouver and fawzi. Thanks

Philip Romanov

Took my 1500 in for some sensor malfunctions, heater core work and an oil change. They got everything done

Ramin A

I visited Destination sometime in Aug. A 2014 brand new black standard Dodge Dart caught my eyes. I took it for a test ride but didn't buy it. A month later unexpectedly I got a phone-call from Kelly Sparks. She said the car I test drove it went down in price dramatically. It was a sale that I just couldn't miss. So she made me owner of a brand new vehicle which I am very satisfied with. I would have never thought with my budget this was possible for me to own a brand new 2 liter engine sedan car. After my purchase Levi at the parts department got me my second fantastic deal for a new full-size rim and tire which I carry them in my trunk as a spare tire. I'm just passionate with riding motorcycles and driving cars and for the long distance trips which I go this full-size tire in my trunk makes me feel safer in the middle of no where. I thank both of them for their help.

cher porter

Kelly from the north shore is amazing! she was super helpful and found me a great deal on my new 2015 jeep. Kelly was friendly and easy to talk to. Definatley worth the drive from kits !

Amber Power

What a great vehicle purchasing experience! Fawzi was a great salesman who was very knowledgeable. The entire staff at the dealership were very friendly. I would definitely recommend this dealership to anyone who is looking to purchase a Chrysler, Jeep or Dodge.

Reg

Fawzi. Totally changed my car buying experience. Honest, transparent, responsive, and a genuinely nice guy. Highly recommend!

Yelma Puttick

Recently we went to Destination Chrysler to get our Town & Country serviced (the service department was great!). I was already interested in a Ram truck, and while looking around a Ram Longhorn Limited caught our eye. The price was super and the salesperson Jason Tam was very knowledgeable and showed us all of the little many details of this Ram truck. Stephen Farnsworth accompanied me on my first drive home and explained the features and technology of the truck. He also followed up and arranged the installation of the truck bed cover! I would recommend Destination Chrysler if you are looking for a new vehicle, the service is excellent!

Xu Yang

Came all the way from ABBOTSFORD for the best price and amazing customer service, big thanks to RAMY, I'M so excited for my new toy.

Ken McNiece

Justin Chiang, the Service Advisor went out of his way to help me out on Monday morning The passenger door of my 2013 Chrysler 300 had frozen and the lock was no longer working. Not only did he fit me in immediately, he made sure my car was ready by days end and that there was no charge . An example of superior service and how to earn the trust and business of your customers. I will not hesitate in the future to refer my friends and coworkers to Destination Chrysler Jeep Dodge in North Vancouver. Thanks Justin there's a lot of businesses that can learn from you!

Larissa Rossen

I am really happy with my new Jeep Renegade from Destination Chrysler Dodge Ram in North Vancouver. The staff were very helpful and friendly and I look forward to seeing them for my regular maintenance and upkeep. Thankyou guys!

Paul Viau

Wow - the service (not too mention the best price for I wanted in the lower mainland) was a unparalleled. Jason was our salesman/friend. As it felt like we were close friends by the end of it. It was so smooth. That entire team run by Araz (sales manager) put us at ease, used some of their extensive experience, and got us the truck, trim and rate we wanted. Not to mention a few extras. This is my 4th Jeep bought at this dealership, and it’s the only one in town as far as I’m concerned. Just go down and see, it has a great vibe and great selection. Thanks again guys Paul

Darcy Fitzgerald

I had a great experience at this dealership. I had been to several other dealers and had bad experiences. Sales rep was Ivan Jutras-Beaudoin, great guy and easy to deal with. Buying a vehicle can be stressful and difficult, it makes is so much easier to deal with an honest easy to get along with person. I would highly recommend Ivan and Destination!

Rob Saar

Service...above and beyond!! We were in Vancouver on vacation from Alberta. On the last day of our vacation we noticed the passenger rear tire had a cut in it. As the drive home is 13 hours and we had to be home the next day, we first stopped at a tire shop, however they would have to order the tires and we wouldn’t be able to leave until around noon!! We stopped at Destination and to our surprise they had the exact tires we needed!! Not only that Stephen in Service, had them installed immediately! In my opinion, Stephen and the entire Destination team went above and beyond to get us stranded Albertans back on the road!! Thanks again!!

yong wang

Ivan is a great salesman. He is very proactive, honest, friendly, and knowing the products he is selling. Most importantly, he deals with customers like us in a totally upfront and transparent manner. Although the funny thing is we didn't end up have our next van purchased here was only because the distance to this location is further away from our home, we would definitely recommend his service to our friends and people we have influences. Thank you for everything you have done for us, Ivan!

Rema Murshed

Such a great place to go for car shopping. Had a very great experience. Highly recommended this place very friendly staff. They know what they are doing specially Fawzi. He choose perfect car for me in terms of my needs for the car. Thank you Fawzi your the best. ????????

Cee Tee-Eff

They wouldn't let me into the car lot until I filled out a customer information form, which I stupidly filled out, including my name, address, phone number and email address. It has now been eight months and they are STILL spamming my email, sending flyers to my house and calling me offering me a loan (but oddly, not a vehicle). I found a new car seven months ago (not through DC) and have told them three times to stop contacting me and they won't stop. Don't give them your personal information or your business! They are super pushy! Avoid!

Greg Puttick

Our experience at destination Chrysler was wonderful. The sales people were very knowledgable and very kind with no pressure whatsoever to buy. We purchased a new ram 1500 at the best price I’ve ever seen and we hope to keep it for many years looking forward to purchasing our next vehicle at destination Chrysler!

Lorri Medhurst

I have to mention that once again the staff at Destination Chrysler North Shore have gone over and above to find us the perfect vehicle to suit our needs. The sales department worked very hard to get us in our 2015 Grand Cherokee. We felt like we were the only customer they were dealing with. Hats off to Chad who Is number 1 in our opinion as a great salesman. He worked hard along with the sales manager (Wayne)to get us a great deal. Every department was very accommodating from sales to financial services- thanks Michelle. Even the service department were awesome and quickly got us on our way-sparkling inside and out and a full tank. Every detail was taken care of. We even have appointment for first service. This is why we are return customers. Great job. Thanks to all for a great experience.

Nathan Lewis

Absolutely awful!! I went to get some help with a few issues that need to be resolved for icbc, being the dealership that I bought my truck from, would have expected a lot more . I explained my situation to the giy at the desk and he told me that they do this all the time, clearly not the case. When I went to get my truck back, the guy I was dealing with was on the phone when I arrived, he noticed me, but gave no indication of my presence. Another guy came and asked me what I was doing there, so I told him. He went back to the first guy and got my paperwork. As I paid for the service, I asked if this is the paperwork that I need for icbc, the said it was. Also not the case, the paperwork did not have the information that I need for icbc. The first guy was off the phone at this point, but made not attempt to come an explain the paperwork, he turned around and started talking to somebody else. I also inquired about some other repairs, but the second guy didn't know anything about it, he had to go back to ask the first guy and get the info. So not only am I having a hard time with icbc, this dealership made it worse. They have list my faith in dealerships, and my service. Thanx for nothing!!

tyler balbaki

I must say Destination Chrysler on Marine dr. North Vancouver is probably the worst place to go if your thinking about purchasing a vehicle. I recently was an employee there where I was doing a very good job and I also traded in a vehicle for a new one. I just got fired from there because Dave Sinclair quit, who is the brother of the current manager Adam Sinclair. Now that I don't have a job the finance managers still haven't sent the loan buy out check to the bank for my previous loan and now have me making two different payments that has completely drained and put me way in the minuses in my bank. They had no reason to fire me and they were suppose to send the check for the loan buy out weeks ago. DONT GO THERE TO PURCHASE A VEHICLE THEY WILL RIP YOU OFF GUARANTEED THEY RIPPED ME OFF THEY WILL RIP YOU OFF TOO!

Kathlene Martin

Honestly, this is the slimiest dealership I have ever dealt with. They say one thing but do another. We bought our vehicle from this dealership last December, we did have ok customer service... so we thought.. We were promised things that clearly were only promised because the guy wanted a sale. Such as one free detail, we called to ask about the free detail and were told it was no problem to come on down the next day. Of course when we get there, we were told that there was no note of a vehicle detail...but they would go through with it. Nothing was wiped down, and the vehicle was still dirty when we got it back. If we weren't sweet talked by the salesman about having all these perks, this obviously wouldn't be an issue. This isn't the only issue we've had with this dealership. We were promised floor mats... had to fight to get those... Also had our credit screwed up from them not paying the bank for our previous vehicle we traded in... which was past due by 2 months. Nothing but a headache. I'll advise anyone I know to avoid this dealership and we will be taking our business elsewhere when it comes time to buy another vehicle.

Taylor Potts

Jason Tam, in sales, was excellent throughout the entire ordering process. He provided me updates whenever available from the manufacturer and I never felt any pressure at any time. The entire sales staff, including Ivan, Araz, Stephen, and Paul Wenman were very accommodating due to the delays from the factory. It was a very long wait, but overall purchasing my first new vehicle through this dealership has been an excellent experience. I look forward to continuing a positive relationship with them.

Carlie Friesen

I've taken my jeep here for two services and the clerks are very friendly and professional. During the first service the service clerk phoned me to tell me that the rear differential fluid was looking a bit cloudy and he would like to change it now instead of my next service. He told me that the next service is really expensive, about $800, and if I was to pay the extra $150 now that I would not have to pay it next time I come in. It took 2 days for them to service my jeep and cost about $700 (it was 1.5 years old). When I called to book my second service I confirmed with the clerk on the phone that it was noted on my account about the extra work that was done previously. When I picked it up I was told that they looked at the rear differental fluid and didn't have to change it- but I had to pay full price of $950 anyways.

Adam D

Took my Fiat 124 spider here for service for the first time. Both Lisa and Stephen were super friendly and helpful. Oil change was done quickly and the price was as quoted. Will definitely be back

Parham Fanid

Yesterday I got my new Jeep Wrangler Sahara High Altitude. The process of my purchase was very smooth and great. Fawzi is knowledgable, helpful, and a cool guy. I was very satisfy with the price that their manager gave it to me, he was a great guy as well. Darby is so kind and knowledgable, she got my finance approval and I am so glad. Thanks for your service.

Soroosh G

Went to this dealership to ask couple of questions, just after 6:30pm, the sales reps were all eating Chinese food right on the sales floor! I wonder where the manager was! anyhow no one came up to me and I was totally ignored, I just looked around for a while and thought to myself what a totally unprofessional personnel this place has, so sad.

Leonor Gaillard

Unknowledgeable staff, in multiple departments. Called Wednesday because my work vehicle (dodge sprinter van) needed a few things checked out and got booked in for Friday morning. Brought the van in around 9:45 am, I called at 2 pm with no update and got a call back at 3 something telling me they didn't have the right tools to work on it. When we went back to pick up the van I voiced my discontent with Ivo Amaral who, instead of apologizing, tried to make me say "thank you" to him for not having charged us anything. You have made me waste an entire work day without my work vehicle or about $200+ and you didn't fix anything on my car so I should thank you for not charging me?? I was upset before but now I am angry. Since I'm writing this review anyways I'd like to point out that the parts department also have no clue, at least when it comes to sprinter vans. We bought OEM windows (which they weren't even able to give us dimensions for) and with the windows sold us these gaskets without even knowing what they were for. Ended up having to return the useless gaskets and pay the restocking fee.

Marjan Kakehkhani

Don't go for anything in this location, it's really bad Customer service and doesn’t care about the people and money they are lying to me and my family we are have a three jeeps We bought from there but they are lying to me and I just been the last time for fixing my light they are doesn’t fix it on charge me for that light is was working before I going to fix it perfectly but right now the lights doesn’t work and they are charge me for nothing also I bought the jeep from them they are give me the used car and they are lying to me and they are said it's new car but it's wasn't I’m really angry about the customer service and del department and that people working there my car roof is leaking they said we are ordering the something for your roof is still two months and nobody calls me .really really bad customer service and they are lying to people don’t go there

milad firouzi

Had a great experience with these guys. I would definitely recommend you to go there, they are really experts... thank you Destination Chrysler.

Wayne Kirk

Cost prediction for work to be done 5 to 600 then an extra 200 ending in 1000+ on top of it greasy fingerprints all over the glove box door dash and passenger door, in addition emblem taken off centre steering wheel left with three holes where the Dodge emblem used to be. Looked like rookie work @ best.

Nick Westeringh

We unfortunately had a terribly unprofessional experience with this dealership and their staff. After setting up an appointment, the staff made us wait 45 minutes upon arrival. We were finally so frustrated at the lack of attention that we decided to leave and come back another day. When leaving we saw A salesman at the vehicle only to tell us it was already sold and tried to direct us to other inventory that we did not want or like. The poor communication and customer service was extremely frusterating and we will not be returning or recommending this dealership.

Matt Tutt

I have been scammed and ripped off by this dealership numerous times in my teens and 20's. When I have to deal with a dealership, I drive 25mins out of my way to Maple Ridge Chrysler where the service is better and the staff are less fraudulent.

Art Burchell

I bought a Chrysler 200 in July from maggie just love the car and the service and attention I received from maggie was excellent I would recommend her and this dealership to anyone looking for a good deal .

Navid Pourmomtaz

First impressions last and when I called them for the first time to make an appointment for an oil change, person on the phone told me that I'd get a call back in the next hour or so. Call never came and when I tried calling back a few days later, they did not care to apologize or acknowledge a mistake. If you're so indifferent about your customers' experience, I can't imagine you'd treat their vehicles much better.

helia k

5 stars for the shuttle guy, he was very nice. Other wise, service wasn’t great. I asked for a loner car and was denied one multiple times, because they don’t have enough? I’ve always gotten a loner car even if it was for 2 hours. I’m having to book time off work for these appointments, so it’s not ideal for me to taxi around town. I was called at 4pm and said the diagnostic wasn’t done on my car, they said they needed to keep it over night to complete it, I again asked for a loner car, which they of course said no, and I said well what are my options then, they said my other option was to just come get the car without the diagnosis being completed. Lost a full day of work for nothing, I really do love my Jeep but if I knew service would be this disappointing I honestly think I would’ve considered going another direction.

Donelle Salus

What a great place to go. The service staff were super friendly and made me feel welcomed. Stephen was amazing to deal with and my car was finished on time. I'll definitely be coming back here!

Fernando Garcia Mendiola

We love our truck RAM, Ramy thanks for everything!!!!

Stephen Sisk

Got the right car for a good price. Really happy with the result.

Jann Winters

I’ve been coming here since 2006. I experienced some truly terrible service in the past but can’t say enough good things about the service department now. They answer the phone promptly (!), I’m able to book appointments easily and quickly, and they go above and beyond in their customer service. What a turnaround!

Jeremy Kashkett

I must say that I truly regret buying a car from these guys. To start the sales guy I spoke with Jason Tam was unclear with the purchasing process which caused many issues. The car they had was the car I wanted so I went for it (my mistake). Jason told me he would throw in rain visors into the deal and when they arrived in the Service center they were so cheap that the moment i left the lot with the visors on my windows they fell right off. I spoke with the service guy and he apologized and assured me he would get back to me with a solution. He never called me back. That day the service guy got into a fight with the guy before me in line. The only person who i had a good experience with was Stephen the post sales guy who explains all the features of your car. He was friendly and knowledgable. If you are going to purchase a Jeep and you want to be utterly neglected go to Destination Chrystler.... I will be switching service centers as soon as i need my first oil change.... even though they gave me my first one free its not worth the hassle of dealing with these crooks. Sorry Destination folks but you guys need to pull your socks up....

Dee Dee

Went to Destination Chrysler in North Van and they worked miracles. I was referred to Nima by a friend because of his great customer service skills and I was not disappointed. Not only did he help me find my ideal car, he also took special care in ensuring the car was emaculate for my first drive home. Totally recommend seeking out Nima at this dealership.

Sarah Tuohey

Bought a 2011 Jeep just over a year ago with a bumper to bumper warranty. They were very nice at the time so sale, been dealing with them for two month's as my Jeep is leaking heavy water and creating mold on my roof and carpet. Very BAD customer service. Won't ever buy another car from them again. They never get back to you..and they don't seem to care after the sale.

nicholas L

Amazing place to buy a car! Excellent customer service ! Go see Alli if you need a great car with an amazing deal !

Najam Memon

Very nice service Sales rep Mehran, Rob GM and Financial rep Michelle all were really helping and all of them were experts in thier field I like the dealership because they don't only sale the cars but they guide you to make educated decision regarding your purchase

Matthias Behr

As was so kindly explaind by one of their customer service representative. The customer bears the burden of Destionation Chrysler negligence. *Watch for over billing. * They also broke a piece to my car and then charged me for it. Again the customer is bears the responsibility of their negligence. They also tried to blame me and made me feel bad for complaining about thier service. *Avoid Destination Chrysler *

Thomas Grant

Great sales people, and staff...no pressure and lots of help ...during and after . Would recommend a visit for sure, if looking for your next auto. TG/N Van

Letícia Rollin

We were trying to decide in what car to buy and IVAN was great helping us make a decision. Thank you Ivan for all the time you put into helping us.

serrena Rs

Got oil changed all staff was awesome! Front desk girl, Leona was very kind tried best to help out everyone. Service was fast got the job done and more. They also washed my car. Worth every dime!

Justin Desaulniers

just want to thank the parts and service teams for a great experience when i had my car in for some brake repairs and have to say they went above and beyond with their prompt and courteous service i was updated constantly through the repair process and was back on the road in no time will definitely return for my future service needs.

Liz Goldsmith

I just bought my dream car from Calvin and I couldn't be happier. Calvin made the whole experience a breeze and the entire team gave me first class service. Thank you! THANK YOU! This hard working lady finally got the gift of her dreams all thanks to you.

Shobani H.

We recently brought grand Cherokee jeep from this dealership. we extremely satisfied with the service we received from guest advise name Moro Alldavond. He giving us a very professional customer service and advice because this is our 1st vehicle in Canada. Mr : Moro took carrot everything from the moment we walk in the dealership and send us back home with a beautiful Jeep.We highly recommended this dealership to anyone to who want have a good dealing experience. Thank you for giving us such a helpful polite and amazing experience for our new vehicle.

Joe Bauckham

Mo was very knowledgeable on the Jeep lineup making the whole trade in and purchase process hassle free. He continues to be a great resource for information about my new Jeep.

Ramin Bashiri

Amazing place!!! I bought my first car in Canada from there. The finance is unbelievably strong . The sales manager Araz is a professional And Ali was the best part of it. He is so knowledgeable about cars. He found my needs and get the best car FOR ME . I highly recommend Ali to everyone. Thank you Destination for this amazing experience.

Zeinab Awada

They made everything so much easier and such a pleasant experience. Traded in my '06 Chrysler 300 for a 2019 Chrysler 300S and from the second I sent in an email inquiry to the second I drove off with my new car I was treated so well. I was helped by Fawzi at first who answered all my questions and concerns perfectly. I was a little worried that when they saw its a female in a dealership I would be played and treated like I know nothing about cars, however that was not the case. Everyone at the dealership that walked by was SO friendly and respectful. I was later on helped by Gagan who was amazing- even my mom loved him! Definitely coming back here in the future and referring anyone I know. Thank you guys so much for making this experience so pleasant!

Northwind Firewood

Great freindly. Very helpful will definately bring all my business to northvan from now on you guys rock

Jerome Paypes

Just bought a brand new Grand Caravan & very pleased with the vehicle. The entire process was seamless thanks to Jason Tam, Fawzi Yehya, Araz Ounchi & Gita Amiri. On the floor and in the workshops great team all around! Much thanks for getting me the most!

No Name

Just took possession of my new 2018 Jeep Grand Cherokee Overland from Destination Chrysler and had a great experience! After seeing the vehicle online, I reached via email as I am from Victoria. Jason Tam was awesome in answering all my questions and providing detailed and accurate information about the vehicle. Decided to take a leap of faith and go over to purchase the vehicle if it was everything Jason described it to be, and it was! While there, Stephen Farnsworth lead me through the whole process, start to end, from walking me through the vehicle (inside and out), answering more questions I had, and assisting with other stuff. I then was introduced to the finance lady (sorry, don't recall her name) who also was great and not overly pushy with the add-ons (which i know is part of the job). A matter came up that she wasn't able to help with so Roger Freeburn, the General Manager, went above and beyond to find out the information I needed. He then continued to check in while we continued the purchase to ensure everything was going smoothly. I have bought ALOT of vehicles over the years and can honestly say that my experience at Destination Chrysler was the best so far! Thanks guys! Sheryl K.

Helen Sherman

I have been dealing with Destination Chrysler for over 19 years. My recent purchase of a new Jeep Grand Cherokee was a very pleasant experience, indeed, and I absolutely love the Jeep. The amazing Guest Advisor, Fawzi Yehya, went the extra mile to follow up on the little things, even after the deal was done. I wouldn’t hesitate to to recommend Fawzi and Destination Chrysler to anyone looking for a new or used vehicle or for an excellent place to have their vehicle serviced.

megan fox

Calvin Young was my sales guy. Very friendly, helpful, easygoing and made a slightly stressful situation very easy to handle and taken care of very quickly. I would definitely recommend him to help you with your purchase .

Harnek Nijjar

They make you believe that you are getting additional incentives by having a person they call the Chrysler Rep sit you down and write your name on a sheet and then give you the same offer they give every week. They wasted my time only to give me the same offer they gave my buddy a week before. Do not believe a word they say when they tell you its a weekend of couple day incentive.

Tyler Day

Purchased a 2017 Grand Cherokee. Received the deal I was looking for. Vehicle is excellent. Parts and service departments have been prompt and reliable. No complaints from Destination North Shore.

Pat Morin

This is the best dealership I've ever dealt with, all the staff was excellent. Jason Tam my guest advisor made everything so easy, no pressure, very thorough, I got more on my trade in and a great deal on a Jeep. Will definitely be back when I'm ready to buy again.

Ryan Williamson

High pricing and low quality. Had work done there, and then when taking my Jeep to another mechanic afterwards, he pointed out that one of the bolts was loose on the part Jeep had reinstalled. Received an expensive price next time I went to Jeep and after a few exhausting conversations with their personnel about it, did some research and got a few other prices close to half of what they priced. They then admitted to accidentally doubling the parts value on the quote they gave me. They ended up giving me a discount which brought the price close to what it should cost in the first place.

Don Gunawardena

I had an excellent experience with Foundation Auto ! Fawzi and Ramy were great to work with .... were very responsible and accountable sales managers .... went above and beyond with any questions or special requests I had ....! even after the purchase. This is a no hassle, low pressure dealership and I would highly recommend to friends and family. I was happy to make a deal with them and would definitely consider them again in the future.

Tiffany Huta

Calvin and the team over at Destination are some of the best people to get your new vehicle with. Very attentive to every detail and are so helpful, they’re definitely a great bunch.

Mike Henry

Never went to a dealership because I thought they were a Rip off. After dealing with cylinder misfires on my dodge caravan for a couple months and doing lots of work myself on it I gave up and brought it to a well known garage who could not find the problem and charged me a dionostic fee. Brought it to foundation within a couple hours they tore apart my engine and found the problem. Even better it was under warranty which I was not aware of. Stephen in service went above and beyond to get my van back to me because it is our families only vehicle. Awesome service and great work

Carmelo Misuraca

Great people to deal with. When I travelled to Vancouver I had a look at their showroom and drove a few cars. They treated me great and didn’t pressure me to buy.

Ron Moores

Great service from Evan and Danielle today. Helped with a discount issue very satisfied thx. Well a year later and back for an oil change. Got talked into a brake fluid flush after 27000km. Was told it was on the maintenance schedule. It was not and was shown a vague google search item when I asked about it. Not happy. Definately an up sell and not part of the manufacturers maintenance requirements. They have lost a customer. The brake fluid flush is not included in any of the maintenance schedules with respect to warranty to state anything else is completely false. As I specifically asked for only warranty related tasks to be completed to be told the brake fluid HAD to be flushed is dishonest and misleading. The 150.00 lesson is stay away.

Scott Thomas

Came in for one vehicle inspection because I wanted to sell the vehicle, service department was great. Since that servicing I have been contacted twice about my Jeep which I told them the first time they called me that I had sold the vehicle, not sure why the sales department is calling me when the vehicle is gone but it's annoying and unwanted.

Aaron Feldman

I don’t normally do reviews online however, I recently purchased a Jeep Cherokee Trailhawk for my wife and had a wonderful experience at the dealership. Ivan was great, no pressure, he understood what we were looking for and the atmosphere at the dealership is very comfortable and relaxing. Thank you all for this amazing vehicle.

Kyle Cunningham

I am beyond satisfied with my new TrackHawk it’s the dream I have had for some time now and it has become a reality. Between Manny The “MAN” the manager helping find my vehicle, Hasina in financial and Ali my salesman I couldn’t be happier with how hard they worked to find what I wanted, thank you again! I will be sending the ones I love and friends this way to get the proper experience you should have when searching for such an important investment. I enjoyed my time there as well they are extremely well mannered and nice people I highly recommend anyone and everyone to go here when they need to be treated well and get the vehicle they are searching for.

G S

Was looking for some time for a Jeep to buy, after a couples of places to see where to buy one I ended up buying a 2015 Jeep Wrangler Rubicon from Destination Chrysler. They where very helpful with the purchase of what I was looking for. Thanks Kayla and others at Destination Chrysler. Grant S.

Christina Shields

This dealership was incredibly helpful as the whole transaction was done remotely. I live 500 miles from where the car was being sold. They are even going to keep it safe for me until I can get down to pick it up as we are under threat of wild fire. Highly recommend this dealership.

Jane Chersak

I wish to extend our gratitude and thanks for having Destination Chrysler fix this problem. It was completed today and we are much relieved and thankful. I must say that all the efforts to improve service at Destination have not gone unnoticed. We were pleasantly surprised to receive excellent service and the staff were incredible. We want to thank you for your efforts in this transformation and a big thank you to the staff at Destination!!! They were polite and professional. Top notch !!! We will ensure that we will tell all our friends about the great service we received at Destination. It is absolutely wonderful that we now have a Chrysler Dealership in North Vancouver that we can depend on that delivers trustworthy and professional repairs and a staff that treats their customers with excellence service. Bravo to you and your colleagues for a job well done !!! Please pass this on to the staff at destination. Thank you. John & Jane Chersak

Willy561480

If I could make this zero stars I would. I was quoted one price to get a key done.When I went to pick it up everything miraculously increased. Then they added additional money to go to "shop supplies". I asked what physical shop supplies where used and they couldn't say. I had a warranty issue that wasn't handled properly and all I got was bafflegab. When I suggested I would refuse to pay and give them gthe key back they threatened to call the police and have me charged with theft. STAY AWAY FROM THIS POORLY RUN BUSINESS.

Judith Markthaler

Thank you Destination for managing our business in a professional, fair and friendly manner. Our contact person was Allan Alizadeh and we highly recommend him. Thank you!

Gareth Brown

I had the pleasure of dealing with Fawzi Yehya whom was excellent and helped me find the perfect car in my budget. I HIGHLY recommend this dealership and Fawzi as your go to salesman. Great Experience ! A+++

Lilia Cole

I had the best experience with Destination Chrysler. Jason Tam was very knowledgeable and patient and was not pushy at all. Araz was also great to deal with. Overall, best experience I’ve had buying a vehicle. No regrets after the purchase!

F S

Horrible service. Didn’t have the car we wanted so they tried to push us into buying a car with 5 previous owners and 2 accidents. Tried to convince me they had 4 appointments for the car and would have the car sold by the end of the day. Very pushy and rude. The manager had Napoleon syndrome. Do not go here. Large fleet with cars no one wants to buy.

Ralph Benjamin

Excellent service, all the way through sales to financing to insurance, been to some weird dealerships, this is the best one I recommend and it's where I chose to do businesses. Nima the sales person was absolutely excellent. Highly recommended.

Darla Kerr

We are very happy with Destination. Kelly got us an excellent deal on a new Dodge Dart. The experience was very easy and the staff are thourouhly informative and pleasant. Much thanks!

Skyla Murphy

I found a wonderful vehicle online. It took the salesman about 10 min on the phone trying to understand what vehicle I was talking about (even with a lot number). The finance manager had difficulty reading the banks emails which resulted in a very stressful situation. The financing (eventually) got figured out, but it took 3 weeks, and numerous voicemails, finally ending with a call for the general manager to call me back for the buy out for my existing loan to be paid out. (Finance manager says he didn't get the voicemails).

Barbora Oravcova

Very friendly place. We were very satisfied with Mo. He is a good listener and made us the right deal for our new Journey. I recommend him and the dealership to everyone.

Gary Tong

Excellent sales service and it is my pleasure to give Don a 5 stars. I am enjoy the purchase of the vehicle from him. Price is also the best compared to several other dealerships I have quoted.

ARSH GILL

Fantastic dealership. They helped me find the perfect vehicle for myself.

Allan Tudor

Ivan and Paul helped us out so much with our ram promaster purchase!! After shopping all over town and dealing with pushy and dishonest salesman these two were a huge sigh of relief and got us the best possible price. We have since then recommended them and had similar feedback from our friend who just purchased a promaster as well! We will be converting these vans and buying more from them in the future We highly recommend them to anyone and look forward to working with them again!

Jocelyn Duplissie

I had the greatest experience on December 29th when I bought my new 2017 Dodge Journey from Ivanoe Jutras-Beaudoin. He was very approachable and listened to what I was looking for. He was ever the gentleman offering me an umbrella in the storm and not asking if I was crazy because the cars he was showing me weren't Blue ... lol. Ivanoe thanks for making the experience of purchasing a new car stress free and enjoyable. I would recommend him to any and everyone.

Reggie Malebranche

We had a great experience this time around at Destination Chrysler and we have been customers for over 12 years! Thanks to Michelle, Maggie and Laura for all their hard work. They exemplify what great customer service should be. I say that because that is what we experienced. With more people like them, your reviews will be more consistently good - and they should be! And thanks for getting us into a great new vehicle. It turned out to be the best choice for us in the end and I am happier with it each day.

Mike Bazilli

took ram 1500 in for a whine from engine compartment said it was power steering pump $800 later still had whine $80 for another diagnosis ??? needs new alternator and belt tensioner $1200 went to another shop all it needed was $20 idler pulley 5 minute job terrible service , poor mechanics , go somewhere else save yourself grief

Ian Cruse

If the product was as good as the service I got while looking for a four by four I'd be driving a Jeep. Great sales staff.

Doug Davidson

Justin that works in the service department here at Destination is amazing to deal with! He was very honest and understanding for the situation that I had to go through with my truck. I highly recommend dealing with Justin at Destination!

Victoria Fraser

Went in to get my brakes checked, it turns out nothing was wrong with them, just dust or water getting inside. They were reassuring and super friendly. I’m grateful.

Willy Ward

I loved the sales service, as the sales rep, Chad Horton immediately located the vehicle I was looking for. Qualifying for finance was done in minutes and the deal we struck was fair and fast ! Not to mention that my new Ram 1500 is a fantastic vehicle. Fuel mileage is as advertised and the handling of the truck is really good !!

vinayak bogam

Usually I am pretty skeptical of car dealerships because of previous experiences. I waited for 8 months to write a proper review. So far I have been impressed with this business. Sales team and service team pretty good. From sales team I usually have been dealing with Jason. Comparing with previous dealerships agents he had delivered what was discussed. Few months after, I remembered that I never got a key to remove the wheel nuts. I called him and asked for it and he arranged it for me. Service - If you go to service to drop off the car, make sure you have a ride back home/office figured out. There is NEVER a courtesy car. Never. you go in morning/ evening same story. Apart from that good Service.

Bare Knuckle

Jason Tam is an experienced professional. Very polite and knowledgeable. I highly recommend him for all of your high performance vehicles.

Diane Yockey

Staff were friendly and courteous.Explained the work that was done and also any problems in future.I was very pleased.

Sandy Schnorr

Recently purchased a vehicle, very satisfied with the product. I did have an issue and our sales rep, Jason Tam, handled it promptly and very professionally, outstanding customer service! Thank you!

Tsuyoshi Toyoda

I went to the dealer here, I talked to Fawzi. He is the best and he will take care of you just like he did good take care of me. You should talk to Fawzi Yehya.

David McLeod

William (Wei) was my salesman. William was exceptionally friendly, easy to deal with with no high pressure sales. I had decided to look at a grande caravan. I usually lease however the loan rate was so good I had to take advantage of it. After I had look at a couple caravans, I decided William was the sales person who would get my business. I would recommend Rod, Michelle and William as very reputable people to purchase your next truck or car.

Liana martin

We purchased a truck at Destination Chrysler in late July. After test drive we pointed out a few things in need of attention to salesman. During the negotiations he promised these things would be taken care of right away n all at once. Our truck went in to get the work done. No one told us the seat cover with broken buckle did not get replaced. We discovered this on our own when we inspected the truck before leaving the lot. We are approaching 2 month mark and still waiting for this promised wedding to, to be done. Given run around and been ignored for days by Original salesman, 2 sales managers, owner and #Chrysler Canada. We will never shop at this location ever again for a vehicle and most certainly will not recommend anyone. Love our family n friends too much to subject them to so much Disespect. They Woooo you before and during the sales process, once you sign the papers and go out the door it is a Big See Ya Sucker attitude from them! Do Not buy a vehicle from them!

June

The best car buying experience that I had! Fawzi is an excellent sales agent. He is very accommodating and very knowledgeable of all the features of the car that I am looking for. I will definitely recommend this dealership if you are looking to buy a car!

Dt D

I always brought my jeep in for service. Have to say this dealership has become very unprofessional. Broken promise times, and don't care about your time. They work on their own time when they can. When speaking to the manager, hes just as bad.

Steven Bull

The sales experience was positive and Fawzi was very helpful in addressing questions and arranging for a smooth pickup of my vehicle.

J

I brought the work van over to the dealership due to a warranty repair that needed to be done. I was helped by a service advisor who was courteous and polite. As well, I spoke with the technician named Nick and he helped with the quick repair. I dropped the van off yesterday and I got it today. Will be back for more repairs. 5 stars.

Edizon Sobrepena

Purchase our first car here in CAN Dodge Caravan, best service that i ever experience on buying a car especially Yuen Li my sales person, ill surely buy another one in the near future

Ivan Rubcic

I have been bringing my car here since 1998 and have been very happy with the service dept,Destination Chrysler takes the time to explain what needs to be done and the costs so there are no surprises and Evan has gone the extra mile.

Paul S

I've come here many times. My truck is never fixed. This place is getting worse. I come in to get my tires changed and they had my summer tires in for storage and they threw it out. They hired a advisor that cant speak English and hell never listen. And when u ask him about warranty his answer is I dont know. Always trying to sell me things because they go by comission. I tell him my problem and he writes another problem. Last time I'm coming to this dealership. Worth the drive to go another Chrysler dealership

Ardy Akbari-Yekta

Me and my mother went to dealership and tried to sell us $62000 2017 jeep gc limited 75th anniversary edition ,we were not approved thankfully. Willing to commit payments -though who in the right mind would pay almost 2000 a month for 4 years, id rather pay mortgage on a home than this. In conclusion the market value of these types of vehicle in this location is listing high. We were here to look but were persuaded to buy because they are sales we are consumers.I know for fact I can get this same exact vehicle for atleast 40 000. I dont know everything but i do know sales people will lie to get you unknowingly pay more they dont care for u. Remedy this by talking to people who advise u to the right place right value.

Mirko Simovic

Fast, efficient service, reasonable charges, shuttle service, nice people

Behrooz Naghashzadeh

I just purchased my vehicle from this dealership and it was absolutely amazing to deal with the sales staff. Araz was very knowledgeable and professional and I had the best experience dealing with him. Highly recommended. Thank you Destination Chrysler!

blade9876074

Service check in was pleasant and professional. My appointment was at 1:00 PM for oil change and tire rotation. I was waiting in the service waiting room for 4 hours before my car was ready. That is an unacceptable amount of time to wait for a minor maintenance. Also the car was unwashed.

Andrew Loo

This was the most pleasant experience I had buying a car. I came to Destination Chrysler because I found the car I wanted at a very good price but didn't expect to get great service too. I emailed the dealership and Fawzi Yehya emailed me back right away and I went down to the dealership the same day and went for a test drive. He gave me all the time I needed to look over the car before and after the test drive. After we came to an agreement he allowed me to take the vehicle to a body shop of my choice to have it looked over which also gave me another chance to test drive it. Fawzi also introduced me to the sales manager, Araz, who was pleasant to deal with too. If this dealership has the car you want I would highly recommend going there to at least take a look.

George Jung

I went in to look at a Rubicon which I’ve been looking to buy when the diesel comes out. Fawzie greeted me and we spoke about the Jeep, he was a really knowledgeable sale person and let me the functions of the Rubicon! I decided that his pint of view was right on the money and I purchased the 2018 JL Rubicon! Love the Jeep and I’d recommend Fawzie as a sales man with knowledge and professionalism! I just want to add one thing so anyone buying the new JL rubicon or wrangler, the all terrain tires pick up a lot of small rocks, and they tend to hit the hinges on the doors making rock chips..... so I’ll be covering the hinges after doing some touch ups. Maybe black electrical tape will do the trick sines my Jeep is black..... just a heads up, living it though! I’m gunna buy another vehicle off Fawzie

Wayne Jakeman

First time working with the dealership and I was pleased with how they worked with me and I was thrilled they had a pickup from my home. Driver was great. Everything went well. Thank you

Landon Graham

Worst experience of my life! I was quoted $389 for a repair. Received a call today that it was complete and my bill is $1200!! I asked to speak to someone to justify the price and all they did was Lie and tell me my wife asked for the work. Whish is not true! I was the one who called and spoke with them on the jobs to be done. He then laughed and said "Well your bill is what it is". Heads up DO NOT BRING YOU VEHICLES TO THIS DEALER. They Lie and Cheat and Make Up Bills! Rip OFF Artists!!! I will spread this far and wide.. DO NOT USE THIS DEALERSHIP. ROTTEN CROOKS!

Richard Nash

Bought a '17 wrangler from the dealership, and after having it for a few weeks the dash read "gas cap" and MIL came on so I took it in for a service which cost almost $200. The problem persisted and I took it in for a service again and it was actually a different problem covered under warranty. I argued that I shouldn't have had to pay for the first service. Jason Tam the salesman I bought it from had the service centre reimburse the charge. Very happy with their customer service.

Rey Cuyos

Picked up our new JLUR two weeks ago. Great buying experience. A big thank you to Fawzi, very accommodating. Thanks also to Darius and Gagan from finance for being patient.

Graham Anderson

Did not have the best experiencea in the past but a new team has taken over Destination in North Vancouver . David Sinclair helped me get out of previous bad decisions I made in my life . Huge thanks, and wanted to highly recommend you to set up a meeting with him. He is not your normal salesman , straight to the point with you and I gaurantee he will make your experience more enjoyable!! Great team at this branch!!

Mike Kkubiv

Where do I begin after my family friend told me what happened to his deal on the Jeep rubicon I couldn’t believe what he told me. this is not how you treat a customer. I told him he should complain to Head office at Chrysler.

Elizabeth Lee

Our brand new (6 day old)2015 Dodge caravan broke down on i-5 in Washington due to a faulty water hose connection and had to be towed to a service centre in Bellingham.The approximate cost of repair was $7,400.00 in U,S. funds. Destination Dodge on Marine Drive in North Vancouver from whom we bought was not interested in honouring the warranty or helping us in any way....no rental car to get home, no towing costs! We had it towed to Langley Chrysler on the Langley Bypass where it was fixed under warranty and we could not have been treated any better. I can not say enough about the kindness and efficiency of Langley Chrysler and the total disregard shown to us by Destination Dodge Chrysler.

Geoff Bacchus

Passing through town and truck got code error leaving me stranded. Showed up first thing on a busy Monday morning. Stephan and gang got me in and fixed up by mid afternoon. Really appreciated it!

Julie Compston

Great Customer Service, Ivan our Sales Guy was Great we got the Van we wanted lower rate than had before, The whole service we received that day was over and above, whatever any other dealership has ever offered us!! Service was exceptional and everybody Friendly , Highly Recommend :)

Ace Kuan

Fawzi is awesome. traded our car for a bigger one and he made it possible within our price range. He did his best to make sure that we are getting the best deal possible for our trade. thank you Fawzi and the staffs at destination nothshore

Nemia Apolonio

Very Rude person at the service department. Regular change oil done told me to be back after 8 thousand kilometre used on a regular change oil which is supposed to be 5 thousand, I have unlimited change oil for life for my 2002 Dodge Caravan. It’s an old car but even though they should treat me good. Very poor costumer service especially the man who is in front. My car is 209 thousand kilometres and told me to be back if 217 thousand kilometres used for a regular change oil, I told him to change the maintenance sticker number on the windshield, he told me that he can’t because it was printed already. Very rude person.

Tommy tommy

I got My Jeep vehicle inspection ticket, so I was made an appointment for vehicle inspection for this company. I was mention I have time limit to fix my Jeep. One of the service attendants told me they can make one in the next two weeks. I brought my Jeep to them later for two weeks. It was shocking to me that they didn't find my appointment. The other attendant told me they can do it tomorrow, so I brought my Jeep back after the next day. It made me mad that they couldn't do that for me, due to they did not have a certified mechanic. What the hell of their service? It doesn't make sense, how the company could repair the vehicle without a certified mechanic? Also, this vehicle is designed by their company, I asked them? I told them if they couldn't do that, they should tell me at very beginning. They didn't answer me. They were wasting my time and trust. Finally, I was sent a complaint letter to their CEO without any reply. What a joke they keep going to send me the new vehicle invitation. Yes, my family owns three Jeeps. I will buy a New Jeep but not this company.

Homex

The only place to buy a new Dodge. Alex was Awsome, I would recommend anyone o the north shore stop here and get your Dodge before going to Coquitlam or Surrey! Amazing experience!

Bessie Mabolo

I had a Dodge Caravan SXT for the past 2 yrs. model 2015 and my salesperson was Jason. I did not even posted here how thankful I am and my family for the experienced we had with Jason.He's a very honest person and I still remember He even gave HIs private contact number and you can call Him anytime if you need some help with the van. Because that was our first car ever. Well, they always says "it is better to late than never" This time I would like to thank Alex the other salesperson for giving me a chance to have a brand new Dodge Caravan Crew 2017. It is so easy to get in and get out of the van. My family and my children's friend were so amazed everytime they will get in and out of the van. Alex is also a nice person. He called me and asking me how's the van and How's everything with us. They are not only a salesperson they also care about you! Thank you so much Alex!!!

Sara Nowak

I wish I could have bought a car here but I had to go diesel due to the 30k I put on a year. As a veteran car sales rep I have to say JASON was excellent. I don't like sales guys but this one was efficient, polite and an excellent representation for the company and Jeep make sure you ask for this one! Black diamond - best of luck and if I end up back at Jeep I will come to you - sara nowak

Linda Halingten

Although our 2013 Dodge Ram 1500 was purchased used from another dealer we were given service like we bought it there. Stephen was excellent in explaining what was going to happen and realistic in how long it would take. Extremely knowledgeable with our warranty and in helping us fully use its benefits. Everyone we dealt with was professional, helpful and courteous.

scott lenz

We deal with Destination for much of our servicing, warranty work, etc for our business, Headwater Management, and always enjoy a quality experience. The staff at Destination is always knowledgeable, polite and easy to deal with. I would have no problem recommending Destination in North Vancouver to anyone.

Shelly Kerwynn

...I just want to pass on a few warm words of praise for Calvin! He really took the time explain all the ins and out of owning a new car. (I've always owned 2nd hand ones) He did his best to make it as affordable and as seamless as possible. Please visit him. I know you'll be pleased!

ashish n rana

I was assisted satisfactorily with all my queries about the purchase of my new truck. awesome friendly staff. Highly recommended

Kerry Nelson

After getting the run around from a different dealership I decided to see what Destination could do for me. Calvin, Tyler & Alex went above and beyond to find me the exact Jeep I was looking for and I know that wasn't easy. Thanks guys I am Stoked!!!

George Dell'Orletta

Great people and service!!! Made my first experience in purchasing a 2021RAM 1500 Classic a fun, satisfying and memorable experience. Looking forward to continuing my relationship with the dealership in the future. Special thanks and appreciation to Mohsen and Jason!!

Jan Blazek

I had great experience at Destination Auto.Emanuel at service department did excellent job to help me resoleve some issues on Ram Promaster 3500.Jan

Kenon Bliss

Staff was amazing, helped me find exactly what I was looking for at a great price. In and out faster than I expected, and made sure everything was 100%, even a follow up the next day. Amazing!

RND Autoparts

We could not be happier with our purchase. We worked with maya and she was great. She answered all our questions whether we contacted her via phone, email or in person. Great experience overall and got a good deal for our jeep

John Aronson

Bought my 3rd Wrangler from Destination Chrysler. Great service - much better than the last time I came in. New management team is fantastic - very responsive and transparent with their pricing. They were able to work a deal that saved me a couple of hundred dollars and put together a sweet accessory package for me. Offering freshly baked cookies to my two kids when we came in was a nice touch. Jason was my sales rep, ask for him when you come in. Thanks again Destination!

yasar

Terrible experience ever. They lie u and not stick the deal. I will never make vehicle purchase or anything from them and i ll make non of my friends or people i know dont make bussines with them

Pavin Heer

Called in and made an appointment to view a car at the preowned location, upon arrival we were greeted by Nima, who had the car ready up at the front for us to view, he was very helpful and able to answer any questions we had, got us a great deal on a preowned car! Would definately recommend this location!

Chad Hillert

When I was in a bind they came through provided excellent customer service and did everything they could to help me get my truck back on the road I highly recommend this dealership probably some of the best customer service I have ever had props to all the employees

Eric S.

Excellent service. When I took my vehicle in to be serviced, they were not only friendly and helpful but they were knowledgeable, honest and more than fair to me who needed them to explain a lot to me.

Margie Arnold

Thanks to the team at Destination Chrysler Jeep! Tyler, Jason, Kevin and Nicole were all fantastic to deal with...best car buying experience I've ever had!

Barry Ward

Not super impressed! Dropped my car had it serviced, that was fine. Wasn’t offered a shuttle service. I had to inquire. Then I was told to wait in the lounge and someone would find me. I Waited an hour and then asked if the shuttle driver was around. And he had been in the building for 20 mins. I had to reschedule my appointment twice because of work. And I have left 2 messages with no call back. I was also told I would get my car back by the end of the day. When I returned they said they had to order a part and asked if I could leave my car. Maybe the need a more friendly front service person?

Alfonso Ergas

I've been a customer for 10 years with different vehicles putting up with mediocre service. The latest experience is the final straw. I ordered a part for my vehicle and then dropped my vehicle off to get the part installed. Got a phone call a couple of hours later to advise the new part was defective and they had to reorder it. Stuff happens. But then they expected me to drop my vehicle off a second time rather than install the part, which takes 10 minutes, while I wait. I spoke with Jean, a manager there, but he refused. I even offered to bring vehicle in when shop opened before technicians got started on other work. He was determined not to extend me any special courtesy or respect my time. Customer service involves making each customer feel they are valued. I've never felt the love here. Taking my future business elsewhere.

Vincent Deslauriers

I have been dealing with Destination Chrysler for sometimes. Tyler one of the Manager really took care of my needs and changed my perception of the dealership.Then came Ivan et Calvin these two sales representatives are a riot. They have knowledge of the product with an uncanny ability to deal with me with humour and respect. The service department is honest and capable. My experience there is actually fun.

Eason L

I took my car to this location for service and I had a great experience with Stephen. He was professional and very patient with me. Highly recommend this location.Definitely will go back again.

Kim Lee

Recently brought a vehicle from the dealer. Enjoyed dealing with Mehran. He is very detailed; knowledgeable; and patient. Great on the follow up.

Jeni Czech

Last time they called me in for great deal for my car they offered me $4000 for 2016 dodge journey with 90k km And service? Better and faster to do it yourself because these guys are just terrible, unfortunately have a prepaid service and that's only one reason why I'm coming back there

Chris MacPherson

Another zero star review. I made an appointment last week, for a passenger airbag inflator recall and they check to make sure the parts where there, which they were. I dropped the truck off this week on time at 9:15 and they said it would be ready around 3:00 ish. At 11:00 they call ME to see if the part was in, I told them when I made the appointment last week, that they had the part, then he put me on hold and came back and said oh yeah we have IT! So who knows when they started working on it...after lunch or 2:00 sometime. Then I get THE CALL at 4:42 to say it will not be ready today, tomorrow around 10:00...I asked for a loaner car or a rental because I needed to get to work with my tools 35km away and no buses service available. They said all there cars are out and they will not pay for a rental! POOR communication! POOR service! Hope all your customer have a spare truck or car sitting around! Your service department SHOULD know how long it takes to do the job, IF they can`t get it done when they promised it for, CALL the CUSTOMER, I could of taking it in on another day that they WANTED to work on it! As I have other days off during the week that I told them when I made the appointment. SAD

Joe St. John Smith

STAY AWAY! Google the other Jeep/Dodge dealership reviews before buying or servicing. I have never left anything less than a 5 star review on Google and usually chalk bad experiences up as a bad day but the service at this dealership was BEYOND TERRIBLE. Clearly I am not the only one as this dealership has gotten 3 1 star ratings in the past 24 hours. I brought my Jeep in to find out if a noise coming from the brake area was under warranty and was quoted on the spot for a brake job by the Service Manager without him even looking at my Jeep. He asked me if I was prepared to spend $500 on new brakes today if that was the issue and I told him I wasn't going to make any decisions until we figured out if it was a warranty issue. Sure enough it wasn't and they charged me for their time looking at the Jeep because I wouldn't spend $700 for the overpriced brake pad install. When they called to quote me the job I said I would hold off and come get my Jeep. When I arrived at the dealership, they did not wash my Jeep (supposed to be standard when bringing it in - every Jeep dealer I have been to besides this one has) and had it boxed in between cars. I asked why they didnt clean my Wrangler and the attendant said they were short staffed despite a car being washed right out back as I waited for mine to be unboxed. It took over 30 minutes to get my car and they treated me like absolute garbage until the very end. The most humiliating part of the whole ordeal was watching and hearing the service manager talk to the techs about what an idiot I was while I was still waiting for my Wrangler in the reception area. Service manager said to go back to where I bought the car if I wasn't happy. THINK TWICE BEFORE YOU SERVICE OR BUY HERE. Google the reviews of all the local Jeep/Dodge dealerships before you buy or service. This dealership has the lowest ratings out of Langley, Abottsford, and Maple Ridge. Only reason I came here was because I recently moved to Deep Cove. Lastly, you do not need to have your vehicle serviced at the dealership to keep your warranty. Brought my Jeep to an independent shop (AutoVet) and was quoted a 1/4 of the price. Have been bringing my BMW there for years with no issues.

Vicente Ferreira

We had very friendly and attentive service. Great knowledge about the vehicles from our salesperson Fawzi, because of that we walked out with a car. Well done Destination Chrysler.

Daniel Mang

We recently bought a new Chrysler Pacifica to support our growing family and we had an amazing experience from start to finish. It seems that the dealership recently changed ownership and I would highly recommend this new team. We have been shopping for a van for a while and was working with another Chrysler dealership in town. However, we weren't satisfied with the service and financial transparency (i.e. additional charges and fees) at the other dealership and ended up at Foundation North Vancouver. The Chrysler website made it easy to see what trim, colour and options were available at each dealership. In our initial phone call to the dealership we were put in touch with Ahmad, our sales advisor. He quickly confirmed that the exact vehicle we wanted was in stock and we scheduled an appointment. I really appreciated his ability to communicate and answer questions promptly through text messages. When we arrived at the dealership later that evening (an hour before closing), we not only met Ahmad with the vehicle all ready for us to test drive, but Paul, the sales manager, and Arvind, the owner, both of whom stopped to introduce themselves. Our interaction with the financial manager, Ramin, was completely transparent and stress-free. He was upfront with all the fees and financing options and clearly explained all the additional coverages available. When there was a slight discrepancy in the price of the vehicle, Paul quickly fixed the issue and we completed the paperwork. Despite the dealership closing at 6 pm, the whole team including Arvind the owner stayed till 7pm to keep us company and make sure we were happy with our purchase. An unexpected surprise at the end of the deal were some complementary all-weather floor mats (the only main item that was missing from the vehicle package from the other dealership). I have also had to deal with Jason in the Parts department when looking at some snow tire options. He was a pleasure to work with and helped me look for information I was too lazy to google myself. A huge thanks to Ahmad, Ramin, Jason, Paul and Arvind for their help in making our car buying experience enjoyable. I would highly recommend this team for the purchase of your next vehicle.

Paul Stuff

Expensive for what was basically an oil change, they used to at least run the car through a wash so you felt you were getting something extra. Gave me car back and it has warning light on saying stop/start needed a service, should have at least called me asked me if I wanted it done, customer service was basic is about best I can say. Seems to have gone downhill will think about going elsewhere for basic services based on their prices

Kenny Brown

We had arranged to have our vehicle serviced on Friday October 15th. We live in Whistler and arranged for the dealership to have our jeep ready to be picked up on Sunday when the lot is closed. Upon arriving, our vehicle was intentionally blocked into the lot and no keys were left as we'd arranged with Stephen. We attempted to contact the dealership and were unsuccessful. Being the only transportation we had available to get home, we had to drive over hedges and curb next to the building. Their office called us today looking for payment, somewhat confused about the whereabouts of the jeep. After being explained the situation and unapologetic, they asked for a credit card number. They are refusing to mail the keys back to us and are threatening a lien against my vehicle until the amount owed is paid. Gene Pacturayan admitted they were at fault but said I was rude to him over the phone and because of that he will not facilitate mailing the keys to us. Gene ended our conversation by letting us know they'd be contacting their lawyers to resolve the matter. We would like to pay the balance and have our keys sent to us but he refused to do so. If anyone at Foundation Jeep can contact me to help me have my keys sent to us it would be greatly appreciated.

Cheyanne Beers

Just had a great experience purchasing my Jeep from here!! Darius was extremely helpful. He made the entire process enjoyable and stress free. I would highly recommend this dealership to all my family and friends.

The Staggernators

Our experience at Destination was fantastic. Purchasing a new car ( Jeep Wrangler) is nerve wracking - the staff made it seamless and stress free. Hats off to Kevin, Jason and Tyler !

Tom G

We purchased a 2012 Jeep Cherokee last March. The sale from Enzo is excellent. He was great explaining everything on the JEEP. We than had nothing but problems with this beast!!! From owning the Jeep on the 7th day of driving the radiator fan died ( Causing the car to Overheart) and that isnt all.... We had the window sill replaced exterior, than after that the interior dashboard came off, that isn't all we than had our signal lights burnt out one after another. This Jeep Overland is a LEMON:( Look for the YOU TUBE video of this SUV coming out this month and you will know what we have gone through and why we would never ever buy another American Car. This was our first and now last. We are now bringing back the Jeep as the Dash board vent which was replaced is coming off and now the wood paneling where is the auto start is peeling off. Today is June 4, 2014 and the service department tells me my Jeep is now a recall for the Brakes has failure and they need to order the parts in and this will take a while. On this note we read about this a while back and was told our Jeep was fine and now we are told now it isnt and its been recalled... Does anyone believe my JEEP is a LEMON....

Sergio Sandoval

We bought a 2017 Jeep Jk from here that came with a lift and after market wheels and tires. I was pulled over and issued a vehicle inspection and it turned out that the tires were not legal because the poked out past the factory fenders. I went back to where I bought it and Araz, the manager, was very helpful. We worked together with the parts department and we fou d some fender liners that will attach to the factory fenders and pass the VI. I felt that this place stood behind the product sold and went above and beyond to find a solution for me.

Paul Horscroft

Fawzi and Maya are great! had a very good experience with this dealership. they went above and beyond

Steve P

If you want a straight deal, go see Mike Maxwell. Took care of all our needs and delivered on his promises. Sold us a 2016.5 CX-5 GT and we are thrilled with the vehicle. Steve

Tay D

I do not recommend taking your car in for a repair here. These clowns charged me way too much to repair a part that failed a week later without telling me I could have a portion of my engine rebuilt for a similar cost and fix the problem altogether. Unfortunately I don't know cars and they really took advantage of that.

Robert Desjardins

Went here while looking for a Dodge Challenger. After test driving a car, I made an offer on the car I test drove which the sales person helping me brought to his boss. The offer was much lower than the list price of the car, as I would not have been able to afford that version of the car. I had no expectation that the offer would be accepted, but the sales person helping me came back and said, to my surprise, that his boss had accepted the offer. He asked me to sign something saying I would purchase the car today for the amount we agreed upon. After reviewing the car again, the sales person went back to his boss to "finalize" the deal. After coming back he tells me that they can't do that price. This felt very scummy to me, and I don't know if this happened because of miscommunication or due to terrible business practices, but no other dealership I've ever been to has agreed to a deal and then backed out 20 minutes later. I have nothing against the sales person who helped me as he was fairly new and this could have been caused by miscommunication, but this was still a very upsetting experience. They get 2 stars because their coffee maker is decent.

Lauren Corlett

I am genuinely shocked to see so many 5-star ratings for this shop. My camper van broke down a few weeks ago and I had it towed to the shop. The mechanics refused to work on it due to the size, but charged $200 to simply plug in the diagnostics scanner. No one even went under the vehicle, despite my comments about there being a visible fuel leak. They refused to order the part I needed since it had been discontinued and they only order from reliable sources. After all was said and done, I left with no repairs (stalled on the way to the next shop of course) and an incomplete diagnosis. The lack of urgency on their part was frustrating, given that they were all aware I live in the camper van and had to return to work for my rotational job later that week. This meant additional expenses on air bnbs, car rentals and stress trying to find somewhere to park the vehicle long-term. I brought the van to another shop (Alba automotive) and they determined that there was in fact a burst fuel line. They offered to order a pcm for me and leave the van at the shop until they could complete the repairs. In short, this shop only cares about maximum financial gain for minimal effort. They do not care about their customers whatsoever.

Robert

As always great service. Booking my Jeep in for a recall was very straightforward and personable. I was offered a ride to work and contacted when the work was complete. Great job.

ron smith

Got a random phone call about upgrading my 2012 wrangler to a new one from Adham. Came down and everything went smoothly and I left the same day with a brand new vehicle. Adham was ver pleasant, polite and helpful. Thanks you for this experience and my new vehicle!

Patrick James

Great experience (purchasing a new vehicle) from beginning to end! Michelle and Don both went 'above and beyond' to ensure my satisfaction - got me exactly what I wanted as fast as I wanted it and kept me updated every step of the way. Also worth noting: all promises made (re extra vehicle details/attention) before final transaction were kept after the sale completed!

Paul Reece

Great sales staff. Minor issues with my new vehicle and Calvin and the rest of the team went above and beyond to make it right. I will be going back to Destination and will send friends and family to them.

Raymond Ouyang

I brought my brand new jeep srt from go dodge. Worse service ever. So I decided to bring it to destination Chrysler. I had so much issues but Justin the advisor greeted me at the door. And was so kind and polite listened too all my issues and got all the issues fixed. Good job! Lee the manager was very helpful. He went over details abt my vehicle and explained everything. The advisor and manager are the best customer service people. I will definitely go back

Sonia D McLeod

Had a great experience with these guys! Mainly worked with David, very friendly and really nice to deal with. He was open to our suggestions and worked with what we wanted. When it came to financing, Alex was there to work out a deal that made us happy and worked within our budget. They did a great job! I am totally enjoying my new Jeep!! :)

Montse Ruiz Lorenzo

We purchased a ram 1500 yesterday and our salesman Fawsi was very helpful with everything. The entire staff there is very nice and helpful. I highly recommend this dealership specialty fawsi our sales rep.

Rick Singh

I recently bought a Jeep Wrangler 2021 sport Willy edition at this location. The prices and staff are top notch! Everything was explained very clearly to me - be sure to ask for FAWZI ! He is very friendly, knowledgeable, and thorough with answering all my questions. I am extremely satisfied with his customer service skills, definitely deserves 5 stars! Ricky banga

mike boucher

Well I want to start with the sales department is outstanding only good thing to say about them, as for the service department absolutely garbage I wish I could leave a zero star. Employing people that when asked what they do their response is “I don’t know”. When at the dealership in the “service” department you are treated like a number and it is an inconvenience for the employees to help you spend money at their dealership. I have been going to destination since 2014 when the wife got a new Jeep Grand Cherokee. Now that I have a new truck ( purchased at Destination Chrysler) I have 5 years of experience with the destination team and to be honest I have narrowed it down to the last 12/13 months for the terrible service, not to mention the last service I brought my truck in for left a nice dent and chip out of the paint in my tail gate that was reported to the manager with zero attempt to get back to me or compensate at all. So now that I have done my homework I know that a new manager was hired 13/14 months ago... Do not bring your vehicles here for service unless you are looking to be disappointed.

Af Sh

Customer service is not good! I had my car in their shop for 3-4 days and when I got my car it was so dirty! They didn’t bother to wash nor vacuum it, I use to go to GM on auto mall they were all so welcoming and helpful, they washed my car and vacuum it even after a short service! It’s my second time having bad experience with them! RAMIN is financial advisor was super helpful, patient and welcoming! Thanks Ramin for the lovely service.

Aaron Klatt

A huge thank you to Eddie, Darby and the rest of the team at Foundation North Van. Eddie took the time to actually listen to what I was looking for, and was very patient with helping me with the purchase of my Jeep. He wasn’t “pushy”, which was very refreshing. He did a great job of representing me (the customer) and I would highly recommend him to anyone. Darby on the finance side of things was also very energetic and a pleasure to deal with. Overall, a great experience - my wife and I couldn’t be happier!

Jason Leschyson

Had a less than smooth experience in the service department, but while I was waiting I met a sales member who turned the wait more positive. I changed a negative review into this because of him.

Ali Marofi

Just got my Ram1500 limited from foundation auto.. I got a quick and good deal from John and Moe was great and super sweet person who help us a lot .. Just want to say thank you guys for great service

James Jong

Service experience was spectacular with Stephen Farnsworth. He is polite and knowledgeable and most importantly honest. I have a Jeep Cherokee Trailhawk and came in for a basic service and check for brake squealing and they diagnosed the problem quickly and kept me up to date the whole way. Highly recommend and will be going back regularly

Dave Harlos

I bought a newer used Jeep from a Toyota dealer and wanted a thorough inspection. Foundation spotted some things the other dealer didn't. Much better peace of mind now. I have some upgrades to do and having the parts and complete service in one shop makes it easier.

Bruce Thompson

From the start, the sales person I dealt with was very polite,professional and not pushy. The post sales servicing was very well done also and I find them a pleasure to deal with.

john goguen

Counter guy at the service needs some people skills. He couldn’t care less about customer service satisfaction. My expectations from the phone call concerning a timely shuttle ride, and the reality of my experience were 2 different worlds.

Norm David

Looking to upgrade my 2014 Ram truck I turned to Destination Chrysler.My call to check on inventory was handled by Jason Tam which started one of the easiest car buying experiences I have had. Jason & his manager took care of everything with style and ease, no hidden backroom discussions, no hidden agenda, just open and up front. The way buying a car should be. Thank you to Jason and the team at Destination Chrysler for my new 2019 Ram Laramie.

robert zywina

This is my third new vehicle from destination Chrysler and my last. I financed a Jeep and signed a loan for a certain amount I was very pleased, until I reviewed my financial with bank and loan was 20k more than I agreed on? No explanation …

hemesh parbhu

Araz and Ivan were great to work with! Friendly, professional and down to earth guys! I would def recommend using them when making your next purchase - they really made my buying experience a good one!

Ivand Pulido

I recently bought a truck and Fawzi the sales manager did an excellent job. He made sure that I got the right vehicle for my needs, and made the whole process fun and efficient. Exceptional staff members I'll recommend this place to friends and family

Michael McAlduff

Brought my Jeep in for an oil change and was advised the rear brakes needed replacing (at 39, km.) Some quick research suggests that Jeep intentionally equips the vehicle with thin brake pads on the rear. Brakes add $500+ to the bill. But what really confused me was a separate charge of $53.94 attributed to 'shop charges'. I called the next day and was promised someone would call back to explain. 10 days later I called again and was promised someone would call back later that day. Following day I dropped into the dealership. One of the service agents explained that the lady that wrote up my order was not in but he could explain it. Said it was for shop supplies, like brake cleaner, rags, no seize lube - that kind of stuff. I responded 'really, $54 for cleaner and lubricant, for a rear brake job?' Anyway, I might have thought that between the $145/hr labor rate or the $333 for the pads and rotor machining , they could have included the sundry charges. But hey, that's the service dealership 'get ya while we can' trick. Next time I'll check around before I support their overpriced work. And hopefully next time they'll take the time to both explain it up front and call back the customer when they have a question.

Dennis M

I bought my vehicle 6 months ago. Ivan called me to see how the vehicle was doing and asked if I needed anything. Very enjoyable experience buying a car from him.

Barb Rodger

Antonio really helped us get the vehicle we needed! He was so friendly and professional!

Jackie Purvis

Great experience with the service team. I would recommend to ensure you have no other appointments scheduled for the day, the time slots shift as vehicles “ahead” in the queue encounter delays.

James Towers

I made an offer to a salesman and he checked with his manager and then told me it was a deal. He later told me there was other offer he was unaware of but if I matched that offer I and made a deposit first I could still have the truck. I declined and said I would still consider the original price. He said he would get back to me if that deal fell through. The salesman never got back to me and the truck I was looking at is still listed for sale. I have since purchased another vehicle elsewhere. The whole thing reeked of underhanded tactics and theatrics to squeeze more money out of me. I understand that no legal documents had been signed yet, but I would not expect behavior like this from an established dealership. Situations like these are why car salesmen get a bad name.

Kev S

I brought my Jeep into Destination Chrysler for my first maintenance service, and also recall work. Even though there was a little mix up with my appointment, another was made for me that day anyways. The service department, particularly Kevin, exemplifies what great customer service is all about. He was incredibly friendly, helpful, explained every detail and accommodated any requests I had. I would definitely take my car back to this dealership. Hands down exceptional service.

Christine Chong

Went into Destination Chrysler looking for a truck, salesperson Jason was very helpful on the various models of Ram to fit our needs without any added pressure. My boyfriend left with a brand new truck after a comfortable and genuine experience. I believe the dealership was doing a sales event so we also left with a gift! All the other employees were also friendly and helpful. I'll definitely be recommending Destination Chrysler to friends and family.

Jorge Villa

Fawzi Yehya is a great salesman! he persuade me in a very positive way to get the new jeep in trade of my old one.. He was very professional at the end he made me feel he was working for me and not the dealership. I am a VERY hard negotiator and he got me good =-) Destination Chrysler should be proud having sales reps such as Fawzi.... I look forward to come back to him in a few years and get another round of negotiation for a new car !

Michael B

Recently purchased a new Wrangler Jk. I did my homework and compared with many dealers and got the best deal here. Adam Sinclair was my sales rep; he is very knowledgeable on all the vehicles. He went above and beyond to make me happy. Even offered to pick me up down town when my vehicle came in. Thanks Adam!

Jeanette Nelson

I brought my vehicle in to be checked for a large oil leak. The service adviser Don, did an excellent job of over seeing the inspection. I am very happy with the experience. Jeanette

L Bis

Had a very good experience buying a new Charger from Calvin. No pressure and a knowledgeable salesman. One of the best experiences buying a car that I have had. Wouldn’t hesitate to buy from them again.

Rajiv Bhasin

Amazing experience at this store while I traded my Car with a Truck. Everyone at this store is so polite, professional and extremely helpful. Highly recommend Foundation North Vancouver for Trade ins and financing. The …

B B

David in sales was great! Very easy to deal with. Destination has serviced my 2005 Grand Caravan since I bought it in 2011. They regularly contact me about specials and offers. In January David in sales called to let me know about their year end clearances. He said he had contacts wanting used vans like mine and I could get a good trade in on it. I was curious so I made an appointment. His call reminded me to book my van in for service as it was past due and I had put off some work needed on the front suspension. After a $750 bill for a minor tune and fluid change the service department said my van had multiple issues with the suspension, had several fluid leaks, needed new gaskets and will need $6500 in repairs if is to remain road safe. Ouch! I brought my wife to my appointment with David because now I need a vehicle! I have never bought new and I’ve always been skeptical of “car salespeople”. I had my doubts but we had discussed the possibility of driving home in a new van. David first asked what I thought my van was worth! I told him the news about my van needing $6500 in repairs and how I just paid $750 for a tune up! He thanked me for my honesty and said that he will take care of the $750! Unfortunately I had already paid it! He told me he would work it into the trade in value to help with the repair costs! I also told him I just bought new winter tires so he said he will throw in a set of tires too. He asked many questions to find our wants and needs. He eventually brought up a van he thought was right for us to test drive. It was a long day but I have to say that David was great throughout the whole process! Right from the start. He was very down to earth and easy to talk to. Not what I was expecting at all. I found him to be honest, very reasonable, attentive to our needs and he gave me a decent trade in on my van considering its condition. I only wish he could have closed the deal because I felt like he would have stopped at nothing. He did all he could to make sure we were happy and driving home in a new van. He has also followed up with me more than once to see how everything is going. I am stopping in this week to see him and follow up on something he offered. I would highly recommend you see him if you are looking for a new vehicle. He is a great guy to deal with. Thanks David! Brian

Bonnie Hastings

This is one of the best dealerships I have ever dealt with when buying a new Vehicle!! Enzo the Sales Manager was so nice to deal with!! He found me exactly what I was looking for which was a 2014 Overland Grand Cherokee.... I would highly recommend Destination Chrysler Jeep Dodge Northshore!!! Bonnie

Elliot Baker

Terrible service. Brought my Jeep in for its its scheduled service and as I had been having trouble with the battery (wouldn't start occasionally and would need a jump start) I specifically asked them to check on it for me as I was moving to another province later that week and didn't want to be stuck on the highway somewhere with a dead battery. They did not replace the battery as the tests they ran were coming up "fine". Surprise, surprise on the drive to my new home the battery died again when we topped up gas on the highway. Had to buy jumper cables, get a kind stranger to jump start our car and head to the closest auto repair shop (Kal Tire). Battery was 6 years old, and at the end of its life. Despite the tests coming up "fine" again at Kal Tire, they said if we had been having problems to replace it so we don't get stuck again. Great service. I called the dealership to ask why they hadn't offered the same solution and was told there was no problem with the battery. I explained again that we had specifically asked to have the battery checked and it left us hugely inconvenienced when it died again with a several hour delay at the start of a 10 hour drive (stressful enough moving provinces without having to deal with this). The manager on the phone simply repeated himself, the test came back "fine". I asked why they had not contacted me to ask if I wanted a new battery, even if the tests came back positive I had expressly explained that I was having problems, the battery was 6 years old when the life of a battery stretches to up to 7 years. "The tests came back fine". I explained I had even given them an opportunity to bill me for an extra service (ie adding a new battery even if they thought it wasn't necessary). "The tests came back fine, we don't replace parts that aren't broken". I was stuck at an impasse with a customer service manager who could have been replaced by a tape recording repeating itself over and over. No apologies offered, no compensation offered, simply a case of me needing to deal with it. I checked the website to see if there was anyone else who could help me and reached out to someone who appeared to be the GM on their website. No reply. I will never come back again and I would encourage you not to either. They also call every 6 months trying to sell us a new car as we bought the car firsthand from the lot.

Danny 55

In the world of automobile sales I found Enzo to be straight up and honest. It was refreshing as little things always come up and he was more than willing to get the deal done. Definitely a welcomed addition for Destination Chrysler!

David Sinclair

This dealership is the best I will never go anywhere else Calvin and Fawzi did such a great Job they answered all my questions and believe me I had a lot of questions they where very patience with me and made sure I understood how the blinkers worked I had no idea they are there for other people to see what you are planning on doing ..... THANK YOU CALVIN FAWZI AND THE REST OF THE DESTINATION TEAM..

Steve Chang

Back in February, I called in to inquire about Dodge Rams. Pablo, the sales manager, returned my call within an hour and was very helpful in answering my questions and made me feel welcomed. I came in and he introduced me to Ahmad who helped me get a great used truck. Ahmad is awesome and always helpful whenever I contact him. Got great service from them, and the finance managers were actually wonderful to deal with as well. I came back after a week because Ahmad arranged for me to get some paint touched up. He took me to the parts department who were really kind and helpful in getting me some accessories as well. Just last week my backup camera stopped working all of a sudden. I brought it into the service department where I initially had some trouble building rapport/trust and getting the kind of great service I had with the rest of the dealership. Joe the finance manager helped smooth things out and arranged a loaner vehicle for me for the 3 days my truck was being repaired. Thanks to the service manager, Daniel, everything was resolved, exceeding my expectations. I'm super happy with this dealership and drive over half an hour to come here. If there are any problems rest assured that the managers do care about you and the reputation of the dealership.

Greg Barber

An extremely negative customer service experience, very disappointed.

farshad

I bought my first car here. The staff were friendly and professional. Ali helped me to find the car I wanted for a reasonable price. He was honest and very knowledgeable. He did his best to get me the car I wanted. Highly recommended you visit Ali.

Bruno Huber

Excellent service and accurate and helpful info from Steven who oversaw the whole process.

Nan H

I was at the store a couple of weeks ago and left super happy. I was helping my mom with her car because it needed servicing. Stephen helped us and was sooo patient while I translated everything for my mom. He didn’t rush me to make decisions because and asked me several times what my mom wanted to know. So many places always ignore my mom! I hope everyone learns from Stephen.

Gregory Neilson

Efficient service, kept me up to date on the progress of my repairs by text message. Very happy with how everything worked out.

Jim Halbert

DO NOT recommend servicing car here!!! Was upsold services that was already done at previous service and was not due again! Then the guys working on my car had the balls to steal from my car and hoped I wouldn't notice it!

Greg Seggewiss

Over promised and never delivered. Foundation promised me a truck in 3 months or less and took my deposit on the grounds that the vehicle already had a VIN and was in the que waiting to be built. I called in 11 weeks later and was told the vehicle would not be built due to semi conductor shortages with the manufacture. That alone was disappointing, however, not enough to justify a bad review of the dealership. The worst part about it was they never notified me of this as soon as they knew which I've confirmed with other dealers was less than a few weeks from the time I ordered. They wasted over 2 months of my time and failed to offer any compensation for their inaction, so consequently I'm still without a new truck. Shop with Foundation at your own risk since they refused to take any responsibility in the matter other than refunding me my deposit.

Parsa Ebrahimi

Highly Recommend!” Our experience purchasing a car from Fawzi couldn't have been better - he is extremely knowledgeable about the market (nationally and locally) and the variety of cars he sells. we can confidently say we will be returning to Fawzi for future car purchases and highly recommend him to anyone in the market for a new vehicle.

Behrang Alijani

I bought my brand new Jeep Grand Cherokee from there and it was a wonderful experience. My sales consultant was Mr. Fawzi Yahya and he was very sincere, trust worthy and helpful who provided really useful info and assistance. I was also helped by Scott, financial manager who was very warm and helpful as well. Everything is in a great order in that place and the whole process including insurance took less than 2 hours! Thanks everyone at Destination Chrysler, North Shore!

Z (Michael V)

I was on my way to buy an f150 ... Dropped in to look at Dodge Ram ... Bought the new Jeep 2018. Calvin spotted me in the lot, and was the nicest guy ever ... He made a dream affordable ... Sincere, and straight to the point without giving that terrible sales pressure. Thank you guys ...

Nancy Ellis

After a lengthy conversation about why our regularly scheduled service was going to cost over $1700, we were told it was because unions set the number of hours it takes to do the labour. Our maintenance involved 2.5 hours labour and oil that is priced at $81/litre. It was explained that it is costed out at 7.5 hours labour at $145/hr. My Doctor makes $150/ hr. Hmmm. This is a total and absolute rip off and needs to be taken to the better business bureau. There is something wrong when 2.5 hrs labour and a few litres of synetics costs that much.

Lee Karlovic

Had the best experience buying my new Trailhawk, amazing staff, great service. Ivan is the man if you need to get yourself a new car. So pleased with everything he did, highly recommend going to see him for your next purchase. Could t be happier. Thanks guys!

barney10ist

We just want to say a HUGE thank you to everyone at Destination Chrysler. Fawzi Yehya made our experience well worth the 6 hour drive from our small town in Revelatoke to Vancouver. We were specifically looking for a certain model of car with a certain amount of km's all within a certain price range. We found Destination Chrysler online and sent an inquiry about a car. Fawzi was quick to respond and very easy to communicate with. Although the price was higher than we were willing to spend, Fawzi was able to negotiate and help us to settle on the price that we had hoped for! Upon our arrival, we were met with a sincere greeting and walked through the process of our purchase. Fawzi was extremely accommodating and genuine. The whole team from sales, management, financing, to onsite insurance agent ran as an efficient and smooth team! It's easy to see how Destination Chrysler has been in business for so long! With great appreciation, Darcy and Dawn Friesen

Rima Sarieddine

Thank you Arvin for the great service! I am so happy with my new Jeep!

Alex Marshall

Great service again. They really are helpful role who care about their customers

Justin Foley

Initial purchase of vehicle was an alright experience, however....After experiencing and reporting a technical problem with the vehicle, I was all but brushed off by the service department. Very poor attitude from the service advisor and department as a whole. Especially after only having owned the car for 10 days. Very dissappointed and will not return to the dealership for any servicing from here on.

Blake Chilton

Purchased a 2014 Jeep Grand Cherokee. The staff was very friendly and knowledgeable about their products and inventory. Highly recommend the dealership if your in the market for a vehicle!

Roy Dake

On the Victoria Day weekend here in BC, my wife and I visited the dealership and were interested in the new 3.0 litre Dodge Ram diesel. We subsequently purchased one of these fine trucks on the Sunday.. I must say that the product (Ram EcoDiesel) has, so far , more than met our expectations and is great for our trailer-towing needs.. Our experience with the staff and the dealership has also, thus far, been great..The gentleman , Mr. Fawzi Yehya, has been (and still is) very very helpful in his approach to our requests and in making the purchase deal work..!! The other people (from the finance department to the service department) have also been really great and helpful.. From the very outset when my son and I first dropped in at the dealership, there was NO sense of typical sales pressure techniques that I've experienced over the years...truthfully I was cynical on first contact. However, this operation has been really great in customer service ! I must also point out that with the EcoDiesel Ram we purchased, the truck pretty much sold itself. With the economy on fuel, and the power and torque of the V-6 diesel , this is a must see truck..Dodge has got a winner here especially as a work vehicle or for leisure...that is for travel trailer pulling.. This is a great representation of a dealership that not only has a great product, but also has a crew that works with and for the customer Well done Destination Dodge.. R.H. Dake

David Allan

Great dealing with all employees to get my new Ram!

Azi Rahimi

I was there this morning with my father who is a bit old. I found the service excellent. The sales representative Nima was very helpful and very patiently answered all my questions. He explained the fine details in a very pleasant way. I really recommend it to all my friends.

Manuel Villalobos

After checking out multiple dealirships and many vehicles, I came across this dealership while driving on Marine. I was always interested in Jeeps but never fully had the chance to check them out. When I walked in I was greeted by one of the managers, Aaron, and he was kind enough to walk me through what they offered. Aaron asked what i wanted and my budget, showed me a few options, and let me test drive a car. His professionalism, knowledge and excellent customer service was out of this world. Never have I felt so welcomed and comfortable while buying a vehicle. He made this process fun and entertaining while fitting my needs and wants. He made my budget work for the car I wanted. That evening I drove away with a new car. If you ever find yourself looking for a car, go there! Their team listens to you and makes sure you get what you want while making the numbers work. They have some great people, keep it up guys!

Alita Dommann

I had a very pleasant experience. I went there with my son and we spent most of the day looking at different options and talking to Calvin. He was fantastic, very knowledgeable. I never felt rushed or pressured. He even lent us the Jeep and gave us a gift card to go to lunch. I took a long time to decide, but he never pushed me. All the other staff members were equally helpful and friendly. I can mention Stephen, Dustin and Paul. I walked out with my dream car!

Richard Tovey

Was told they had loan vehicles when I called to book. Received some attitude when I brought this up the day of and had to book a rental car for the period of the service which ended up being 2 days to work on the breaks and do a basic service. The vehicle was returned with no gas and they didn’t wash it. 2 stars because it hasn’t broken down.

Michael Lavallee

Contacted their salesman Jason Tam through email. Response time was awesome. I went there met him, test drove the jeep, and drove it off the lot the next day. Awesome dealership to deal with. Was the first time buying a new vehicle where i didnt feel the need to lube up, if you know what i mean. Honest, up front, and not pushy. Was a great experience dealing with Jason and the rest of the destination team.

David Unger

These folks are experiencing some technical issues with their phones right now so it took a while to get an appointment. Book on line! Once I was able to talk with them they took care of my issues and got all my service done. I particularly …

CLIFF BROWN

What a excellent salesman that I dealt with. I thank Fouzi for going out of his way to make a smooth transition into my new car. He even got a pizza for me as i said i was hungry, have you ever had this type of a caring before. I will definitely be a long term customer of Destination Chrysler.

Mark Stewart

I had the pleasure of dealing with Kevin, Brant and Michelle during my visits to Destination. They were extremely helpful, accommodating and friendly during the whole process. I have already referred a number of people to Destination and will continue to do so. A great customer experience. Thank you!

Trevor Manning

Walked in expecting to not get as good of a deal on a Truck as I was offered at Ford, but David Sinclair got me into a Ram with an amazing tire package and warranty at a price Ford couldn't even come close to while giving me even more for my trade-in! If you're looking for a Dodge or Jeep you won't be disappointed at Destination!

nick wafer

After spending a few months looking I realized that Destination Chrysler is the best place to buy a new car. Calvin Young is very knowledgeable and professional. If you are in the market for a Jeep or a Ram truck he is the guy you need to talk to.

Maria Rodriguez

Im so happy with my new Grand Cherokee!! Thank you so much Alex for the great experience!! I’ll definitely recommend this store to my friends!

Daryl Burton

I’ve been a loyal Jeep customer for 17 years. I recently moved here and if this is my local dealership I’m seriously considering a new vehicle. First of all, Dodge doesn’t rate to highly on the warranty and customer service scale as it is so that part of it didn’t come to much of a surprise. But when I called the dealership I bought from to discuss my extended warranty they talked me through it, told me exactly how much it should cost to fix it and went above and beyond... meanwhile... Destination Dodge charged me almost 3 times that price. Then as I went to leave the shop... my check engine light was still on. They had my Jeep the entire day and moved it countless times and no one noticed the check engine light? Or checked the notes on file of me mentioning it when I booked the appointment? So there I had to sit for another hour with my 2 year old and wait for it with hardly a sorry for the inconvenience. The overall experience left a terrible taste in my mouth and really thinking about a new car.

Steven Moreau

I've just got myself a brand new Jeep Wrangler Rubicon, the service i've got from Ivan was increadible. He made the process so easy, i would highly recommand is you want a hassle free experience. Thank you!

Yovoy1212

Beware this dealership. Staff is rude and inconsiderate of the customer's time. They took in my Wrangler since 930am, only to find out that the TPMS sensor was incompatible. They never informed me of this and just charged the invoice when I arrived to pick-up the truck @ 500pm. When I hiked to the other side of the lot to find the Jeep and leave, I found that I had been boxed-in by another vehicle in their inventory. I marched back to ask them their goddam permission to leave (srsly wow), only to be told by the staff that the issue had never actually been solved due to a botched diagnostic! On the way back the Service Manager with hardcore potty-mouth started barking the F-word at his Lot Person, in front of a customer O_O. I was therefore charged $116 for literally nothing! The 1hr labour was never actually carried out and yet I footed the bill for it... These company clowns were even smoking cigs on the lot in proximity of customers. Altogether an unforgivable experience and I will refrain from any future dealings with these SCAMMERS again. This matter will be referred to the VSA and legal action may be taken.

Jade Hyatt

Pros: Calvin Young was an excellent salesman. He was straight up and honest and made a fair deal and a pleasure to deal with.

Alex Jones

Great service, Nima was thorough and helpful but not at all pushy. I was happy with this newly opened locations and I recommend to all who wants reliable second hand car.

Hj kwon

Had the worst customer experience from a two faced salesman Fawzhi, He pretends like he cares what the buyer wants. I still dont understand how he can decide whether the offer is good or not without presenting a written offer to one of his managers. Regardless, I still bought the jeep because I needed a vehicle. However, that was the end of the salesman Fawzhi, I had to make appointment from the finance manager to pick a date for the delivery. I called Fawzhi if we could move our pick up date earlier, he said yes but never showed up on the day. The excuse something came up. Never received a called from him that he will not be able to come. Once you buy the car thats it. Felt like I had to search for people to help me pick up my new vehicle. Tony on the other hand was very helpful even though I never purchased the vehicle from him.He took the time explaining how to use the features on the new jeep and doing a thorough walk around of the vehicle. I wouldnt say never go to this dealership because there are some good employees but just be careful who you buy the car from. One thing for sure is I would never buy a car from Fawzhi or recommend anyone to conduct any business with him.

GTW Y

Went in for a simple test drive that I booked over the internet. I was able to text Adrian Tsang on my phone on my own leisure in the meant time. When I went in, Adrian was busy, however Mike handled my case moving forward. the process was very straight forward. The only hiccup was waiting for the F and I girl. However she is very friendly, so it was a very positive experience down to the insurance agent. Definitely would deal with them again if the opportunity presents itself.