Reviews of North Bay Mitsubishi (Car Concessionaire)

William Beatty

Had a great experience in purchasing a new vehicle

Mike Paul

I own a 2014 Lancer purchased right from this dealership, was my first car purchase and they were fantastic to deal with. Any service I've needed has always been done promptly and at reasonable prices. It's unfortunate the company had to stop making the Lancer and more so the Evolution but can't hold that against the dealership. This place is great and I can recommend to anyone.

Conrad Stargratt

Currently in the process of purchasing a new Eclipse Cross SE. I most definitely have not been the easiest customer to deal with and I'm still flabbergasted at how well the accommodated me. Kyle and Tania set a WAY higher standard of service compared to other dealers I've gone to. They have handled everything that I have thrown their way with absolute grace and professionalism. Excited to get my first brand new car and I will definitely be a long-term customer of theirs. Way to go North Bay Mitsubishi!

Isaac Paul

I recently had the pleasure of dealing with North Bay Mitsubishi. Both my fiancé and I are going to be repeat customers. Friendly, professional and caring are how I would describe them. Thank you team! Glad to be apart of the family!

Mary Catherine

Sales guy was a bit pushy

DENiSE SMiTH

ABSOLUTELY amazing service everytime we come in for service. The ladies at the service desk are the best- so funny & so knowledgeable! Will recommend if you're wanting to buy a vehicle, get it at Mitsubishi! They treat you like family, LITTERALLY! 5 stars all the way *****

Ron Dillig

Service advisors are knowledgeable

Kal

Great prices, great value, friendly service, excellent warranties. My next vehicle will be a Mitsubishi.

David Collins

Great knowledgeable staff,. A pleasure

Rex Wood

Tania is super helpful and a joy to deal with .

kev mckev

Very helpful. The don't try and fix something that doesn't need to be fixed costing you more money.

JAMIN GAMER (BENJAMIN GAMER)

Rip off !! Stay away. They sold me a mitzubush master 9000. And an extended warranty. The alternator that is covered is now not due to 1 of 7 oil changes not completed at the dealership. I live 1.5 hrs away. Do not fall for these scammers. No extended warranty coverage after I bought one because I was from out of town. Buyer beware - these people are horrible

Stephanie Peace

Amazing service..was the only place that wanted to actually help us

Kelly Allan

Great service and quality vehicles!

RANDO LANE

Guy never offered me a pop or coffee disappointing

Diane Martel

Dear Kyle Lagace: Appreciate the opportunity of having you for my Sales Rep, and want to Thank-You for your professionalism ,taking the time to share the great information on the purchase of my brandnew 2015Mirage.Your knowledge was very helpful, and as made me feel confident on getting back behind the wheel of a standard after 31 years.Once again I can now look forward to many years of worry free travels & operation of my beautiful little Plasma Purple Gem. Sincerly Diane Richer (Martel)

A & K Mills

Brent Bull is the best!

Rick DeJong

Nice people

Michelle Q

Awesome team you have there North Bay Mitsubishi! Thank you for making it happen ???? Shoutout to Tania, Kyle and Brent!

Christopher Barker

The staff care about you as a customer and explain everything that needs to be done. Unlike Mid-North Mitsubishi in Sudbury who just want to sell you a car and once they have your $ don't give a care about your vehicle it's service needs, or treating you fairly.

Robin Livingston

Mechanics are not trustworthy. Customer service was ok. But 2x i was let go unsafe to drive home an hour n half... Did not make home n mitubishi has no appology or remorse ... Bad mechanical service parts left loose

ReDSoloCup

Amazing and professional staff! Took care of my baby so I'm able to uRide until my wheels fall off!! ???? ( Kidding ) Thanks again so much Gina! 10/10 would recommend!

Nancy Pitre

I just picked up my 2013 pre-owned Lancer and have to say that the service was great! From the Salesman Kyle to the Manager Brent, everybody greeted me with class and genuine enthusiasm. I would definitely buy from them again. Thanks for the great experience! Rock Pitre

Kelsey Quizon

Fantastic Staff to help you out. Very child friendly for those families looking to buy a vehicle. Feels like home once you walk into the dealership. Very fast and efficient. We bought our vehicle and within a week it is sitting in our driveway... EXCELLENT SERVICE!

Don Rogers

Tania is fantastic

Greg Me

Couldn't reprogram my keys but I couldn't believe it they didn't charge me

Lise Carriere

Excellent service

aat98

Great product, sales experience went well until it came time for paper work- mistakes were made and then had to re sign again and not explained well what happened, also had to get ownership changed because it wasn't put in both our names as we wanted. But the car is great.

Mixegg McSeg

Did not have a good experience working here. Great staff, though.

Brett Mcdonald

Happy staff

Tami Snow

Tanya was absolutely amazing from start to finish. She fought to get me the best rate possible for my car loan, and made sure I have a quality vehicle that will last me for years. Tanya has a great personality and is extremely fun to work with. I recommend anyone looking for a vehicle to reach out to Tanya Madigan for your purchase. I will definitely continue to work with her in the future

Jamie-Lynn Morrison

dealt with Kyle Legace for test drives and services...great service, friendly and not pushy which I like , also never felt rushed with questions......highly recommend him here at North Bay Mitsubishi

Brad Richard

The staff really went above and beyond to get my service taken care of. Can't thank them enough.

Laurie Verwey

The salesman was beyond helpful and informative, didn't find what we were looking for, but that is bc good used cars aren't as easy to make a match to the customer.

Derek and Jessica

Tania is hands down the best salesperson we have dealt with, in any industry. Highly recommend Mitsubishi and Tania to facilitate your purchase. Thanks!

Michele Valiquette

Great service!

Keith Faulkner

Good product. Friendly salesmen. Prices are competitive.

Kristin Pearce

I have had the pleasure to buy not one but two vehicles from North Bay Mitsubishi. My first car was totaled in a collision. I went back to Mitsubishi because I had amazing customer service the first time, and the second was no different. Tania helped me find a vehicle that fits my needs and kept my payments low. The service department assisted with swapping the tires out on my old car. I called them to let them know what happened and the pulled them out of storage, right away! Before I drove my new car off the lot, they made sure to change the oil. North Bay Mitsubishi makes buying a new, or used vehicle easy and worry free.

Scott Poirier

DO NOT BUY HERE Brought my autistic son here to buy his first new car because they said they were 2300 cheaper than Barrie mitsibushi.They basically sold us the car with snow tires then called and said they were not included in the deal after we paid.Beware do not sign anything without reading it over the contract is very difficult to read and if the salesperson tells you it's in there don't trust them they will lie to you and they did to us.double check everything with these crooks. they lied about being cheaper too.basically lied about everything.The rvr is great but the dealer is a scammer. PS when my wife phoned to to come see this car she gave them a 1000 deposit they said she had to.I should have known then.Do Not Give A Deposit to test drive a car and avoid this dealer.

Alex Lalande

I lost my vehicle in a collision a month ago and needed a new one. I was in the market for a small SUV or crossover. A close friend recommended Mitsubishi and I couldn't find any negative reviews on the RVR. I ended up test driving a used RVR and loved it! I was taken care of by Kyle, Tania, and Gina at the parts and service desk. They're all extremely pleasant to talk to. The only thing that was slightly inconvenient was picking the vehicle up with some very minor issues; a marker and reverse bulb were out and I received a TPMS sensor issue when driving it home. The dealership fixed all the issues in 10 minutes a couple days later (no cost of course) and I haven't had a problem since. I love my RVR and would definitely buy another in the future! Overall, it was a great experience and I would recommend them for sure!

Mathew Hiebert

This dealer ship was awesome and very easy to work with. My car broke down in town and was not worth fixing so within 24 hours of finding out my car was finished Colleen (my sales rep) and tania were able to get me in a brand new 2019 mitsubishi outlander that was within my budget and on the road again. Other than my car breaking down this was a all around awesome experience.

Garry Sokoloski

Nice people and very helpful and went out of their way to help myself in a difficult situation...I will shop here again ..garry s

Dave Browning

Friendly and approachable

Mr bosswich

Car itself is great. Got a quote on some work that needed to be done. Got my non-mitsubishi mechanic to do it for a third of the price. Funny thing is that you get the same warranty on non-mitsubishi parts. Just to reiterate, the car is great. Dealerships just do dealership things.

Dawn Jackson

We dealt with Brent, Tonia and Coleen and we had the absolute best experience at this Mitsubishi. They dealt with everything quickly and they were always so happy and polite. We would recommend this Mitsubishi dealership to anyone. Knowing that only two more of that specific make, model and colour were coming from the manufacturer, Brent even contacted another dealership down south that was scheduled to get one for their lot so he could snag it for us before they had a chance to sell it to anyone else. They made sure we got exactly what we wanted and were the best to deal with!

George Bates

Excellent Service received by Tania our Sales Rep and Finance expert. We would recommend North Bay Mitsubishi to anyone looking for a new vehicle. Our purchase experience was seamless. ILOVE MY MITZI.

Richard Coe

Ok dealship

Martina

Rude Service Manager

Jamie Smith

Great experience with Tania! Super friendly, and extremely knowledgeable. Would recommend!

D S

5 stars is not enough. Ive been to this dealership several times with a 2013 lancer of mine that i bought down south (not this dealership) theyve been the best dealership ive dealt with to date. I actually regret buying my car down south and not here at north bay mitsubishi. They deserve the business. Not those people down south that sold me a car a month ago thats been in the shop for fuel door, bumper, fog lights, re safety check, and now a transmission. Don at the service desk has been great as well

Kosta voy

Good service

Kennith Blais

Car is good service is almost always a horrible time.

Chantalle Desbiens

Amazing customer service!!!

Connor Martin

Very nice sales staff but other than that, they will rip you off. I bought a 2017 mirage g4 in August, drove it home and 3 days later had this huge crack go straight through the windshield. I called them and they said it was most likely a stone chip from shipping so we can't do anything about it, the next week my e-brake started sticking, so I went to get it fixed and they argued and told me that wasn't the problem when I know it was because I didn't use my e-brake for 2 months and I was hearing no squeaking from my brakes and the day I brought the car in I used my e-brake and the brakes started squeaking. Not long after that I was driving on the highway listening to music when I started hearing rattling from my doors. Now every single speaker in my doors have shaken loose and rattle whenever I listen to music even at a low volume. And now my most recent issue which has caused this rant, is since mid November I have noticed when I start the car from cold the engine has been making this wierd noise like something is rubbing but I didn't think much of it, I'm not sure if it's related to the problem I had today but I was teaching my girlfriend how to drive manual in my driveway and when she stalled, the car would not start back up. So I got in the driver's seat, waited a minute and tried to start the car, still would not start. I waited 5 more minutes and the car still would not start. 30 minutes later and the car still would not start. Finally I came back to the car 10 minutes later and it barely started and did not want to run. I took it for a short ride down the road and it seems to be running okay now but What if I were to stall at a stop light and not be able to start the car for almost an hour, very dangerous and very upsetting for a car with less than 5000 kms on it. Thank you north bay mitsubishi for selling me an awful car, this is the last mitsubishi I will ever own, do not buy a car from North bay mitsubishi they will rip you off.

Marion Pellerin

Great experience. The sales department explained a lot about my loan and the best ways to be able to pay off my vehicle. I didn't feel pressured into something I couldn't handle or pressured to buy. The Part and Services have always been excellent to deal with and take the time to explain in detail the services needed. Glad we made the switch to Mitsubishi North Bay.

Jody Smith

always great service.

Trevor Oliver

Very pleasant service staff