Reviews of Brian Cullen Motors (Car Concessionaire)

Maiya De Napoli

I would like to thank Rob Perron for the exceptional experience of purchasing my first vehicle and ensuring every question or concern I had through the process was addressed. I would definitely recommend Rob at Brian Cullen to anyone looking for a new vehicle and feel confident that their experience will be just as impeccable as mine.

Kory Besta

Just purchased a 2021 Colorado Z71. My sales rep. w asRob Perron and he was very helpful and knowledgeable throughout the whole process. They offered me a fair deal on my trade in and a great price on the new truck. I came from out of town and the entire team was very accommodating and respectful of the current distancing restrictions. I highly recommend giving Rob a call if your looking for a new vehicle.

Juanita Turner

We bought two cars on the same day. Steve was great and easy to deal with. Andrew took care of us as well on the financing. We are happy with our choice of cars.

George Kollaras

Rob Perron was super helpful in finding me the perfect vehicle for my needs. He was amazing to work with and made switching over to my new truck smooth. You need a truck go see Rob #NiagaraChevyDude the truck specialist at Brian Cullen Motors he will get you what you need.

Airlie Home

My first ever GM and it has been a constant problem. Multiple electronic glitches. According to the dealership it has been one-of-a-kind. No consolation, but they have-been very supportive. They have tried many different fixes and have replaced a number of parts. No faulting the dealership, only the car.

Em Daniel

It's unfortunate I can't give this dealership a negative star. Treated very poorly after purchasing a new 2021 Silverado. I do not recommend.

Tracy Machado

A very, very huge thank you to John Gatt at Brian Cullen Motors for helping me make one of my dreams come true today!!! You were fantastic to deal with! I thank you from the bottom of my heart for your service and care with my dream car ????!!!!! Happy Holidays to you!!!

Brandon Martin

Ken Koroll was fantastic and very helpful with finding my new Chevrolet Trailblazer, which is a beautiful ride. Brian Cullen Motors does a great job supporting GM employees!!! Thanks Ken and Brian Cullen Motors

Jeff Marshall

This was some of the best service I got where I did not end up buying. For a variety of reasons I ended up going somewhere else, but I received incredibly responsive and timely service on my attempts to purchase a vehicle from Rob Peron - the guy never stops working on your behalf even 9pm at night!

Henriette Burger

I was accommodated quickly during a busy time to have summer tires refitted just after the long weekend. The staff provided excellent service and great value for money! I wholeheartedly recommend Brian Cullen Motors.

Sue Feren

We purchased a brand new Chevy Trailblazer recently from Brian Cullen Motors. Our salesperson was Steve Szabo and he was wonderful! Great service all around!

Ron Mauro

We are extremely pleased with the professionalism of all staff at this dealership. We leased 3 vehicles 8 years ago and during this time we have had prompt and respectful service from all staff with whom we have interacted. Our satisfaction with this dealership and with our salesman Steve Szabo, has convinced us to lease again and we look forward to continuing our association with Steve and Brian Cullen Motors over the next four years.

Jillian Campagnola

My fiance and I had the pleasure of working with Dave Prosser back in September when we purchased our first family vehicle! Pregnancy brain left me a bit tardy on writing the review but now I can safely say two months later that we are still just as in love with it as we were the day we picked it up. Dave was knowledgeable, friendly and took fantastic care of us. We will absolutely be back when it is time to upgrade again! Thank you Dave!!

Joel Knapp

Warren, you are awesome! Getting a vehicle is a daunting experience. I started the whole process in the middle of moving my house, and I was quickly overwhelmed. Caught between choosing the vehicle/trim, the details of financing/leasing, and simultaneously setting up insurance while packing up my house, I was burned out. Warren was like family in this situation. It was so reassuring to have somebody else help me through these decisions. We had calm conversations where he carefully laid out my options and offered me his opinion on the best value. We worked together to get the best deal possible, and I never felt pressured to make a decision. When I picked up my truck, the paperwork and acquisition of the vehicle was quick and easy. I don’t think Warren or the team at Brian Cullen Motors could have done a better job. This is exactly how the car-buying experience should always be. Thanks so much for being patient with me!

Julian B

Now on my second Corvette bought through Tracy who has been great to deal with. Recently dealt with Mike, the Service Manager, for a warranty issue and he, and the dealership in general, have done a wonderful job looking after me. Thanks guys! My 2020 Corvette just had it's annual service. Mike and the guys excellent as always.

Walter Rau

They were very courteous, understanding and great service. They had told us that it would take 7 days for all work to be done and they actually got it done in 3 days which was very impressive. The work they did to my 2019 GMC Acadia Denali looks awesome and we are very impressed by the work. Will recommend them for any body work to be done.

Burton & Burton Remax

Our favourite Niagara auto dealership. Warren Jones is our go-to Sales Rep. He really knows his stuff, never any pressure at all and found us exactly what we were looking for. We love our new SUV. Thanks Warren! We will be back.

Paul Gaw

What a great experience first Corvette purchase at Brian Cullen Motors in St. Catherines. Jeff Easton’s knowledge of Corvettes is unparalleled. The new C8 is loaded with technology and Jeff’s insight was beneficial to help choose the best combination of options for my new dream machine. Understanding the different trim levels and performance packages was key to determining what I definitely needed and what components complimented my configuration. Once my car hit production it was only a matter of a few weeks and I was in to see Jeff planning pickup and a few final additions such as ceramic coating and custom wrap. Then taking delivery was the next step in my learning experience. Jeff hit all the key items to know before my first drive home in my new Corvette C8. I’ll recommend Jeff when anyone asks who to talk to about Corvettes.

Josh Devine

I recently came into a situation last week where I was in need of a new vehicle ASAP. I went to Brian Cullen Motors and dealt with Ken Koroll and he was absolutely wonderful. He was super knowledgeable and helpful, and was able to find a vehicle suited to my needs. The service here is professional and top notch. I would recommend anyone looking for a new vehicle to shop here!

Cathy Kahari

This was my first time bringing my car to Brian Cullen for Service and it won’t be the last. I was extremely happy with your service.

Becky Macfadyen

Thank you Kevin Pierce for all your help this week to find us a perfect used car for our family! Kevin was able to share a few different options with us and we were very happy with the price. It is a great looking vehicle. (Needless to say, our teen boys are now motivated to get their drivers licenses. ????)

Jackie McShannon

Great assistance from John Gatt! Came to look at purchasing a car and they had the perfect one on the lot for me. Took it for a test drive and made the deal same day. John made the process easy and enjoyable!

Michael Dolinski

Got a brand new 2022 vehicle from Brian Cullen. I was dealing with Warren Jones, he was super helpful and very honest. He made the whole process much easier than I thought it could be. I recommend anyone going to Brian Cullen and dealing with Warren!

Adrian Balkwill

I purchased a 2018 Corvette Z06 from Brian Cullen Motors. The experience working specifically with Tracy Wilks was second to none. I highly recommend! Tracy was always available to quickly answer any questions I had and helped me build my dream car every step of the way. The entire process went without a hitch or hiccup. I will be a return customer no doubt!

Shane Davis

Very cool place to buy a car, excellent customer service, and service dept. Had a wheel issue and they covered and backed up the problem with no charge. Thanks James and Barb for helping me on the issue, I sure appreciate it. Awesome showroom

Rob D.

Rick was great to deal with. Not a lot of used inventory to choose from but found a car that worked for us. The car could have used a bit better detailing on the inside when we picked it up. But all in all a great experience. Thank you Rick and team.

Master White

I received the best service possible from Tracy Wilks at Brian Cullen when I was shopping for a Cadillac Escalade and bought 2021 Chevy Corvette. Everything was quick and painless, I was given timely updates regarding order, production and delivery of the vehicle. The vehicle arrived exactly when it was promised. Tracy always answered when I called and answered all my questions. My next purchase will be with Tracy at Brian Cullen

Carmen Burke

I truly loved the service that was provided here, especially by Warren Jones. He made buying the car very smooth!!! Extremely happy:)

Sean Cuthbertson

VeryCourteous upon reception of my Cadillac XT5 2019 and very carefully went over all of my concerns and even went ahead and drove the vehicle himself to make sure everything was in good order.

Marv Sims

I bought a vehicle 14 months ago and all was good for.the 1st 3000km.At that time my engine started knocking loudly.After checking oil it was determined to be empty. After several scheduled appointments with Brian Cullen Motors they informed me that repairs in the amount of $2100 would be needed at my expense even though the problem existed at time of sale.In the meantime warm weather showwd that the air conditioner didnt work either.They wanted another $800 for a new compressor After months of denial and negotiating The repairs were done at a cost to.me of approx $1000 total for both . My complaint is I should not have had to pay a cent for issues this vehicle had when I bought it. I AM NOT HAPPY .

Lina Vucetich

Excellent Service as Always. Thank you Mike and Team for always providing me with the exceptional service I get from you each and every time I get my vehicle serviced by you. Highly recommend Brian Cullen Motors. Thank you.

Nick DaCosta

Picked up my first domestic in over 10 years. Rob Perron went above and beyond! Hands down the best car buying experience I have ever had! So happy I made the switch.

Rummble Plays

One of the best experiences I have had purchasing a vehicle. Rob was right there for me with whatever I needed to make buying my 2018 Silverado Double Cab Rally 1 Edition smooth. Thanks to Rob and everyone at Brian Cullen Motors for the awesome Experience!

Miriam Gersho

It was actually FUN. Both guys I dealt with - wish I could remember their names - were super friendly, funny, and very kind. I got comfortable at a table, pulled out my iPad, and played Scrabble online. Before I knew it, they’d done everything on the list, and my car was ready. To top it off, I’d won my Scrabble game! Thanks, everyone! You’re The Best!

Len Deiter

Just leased a new 2022 Equinox from Brian Cullen Motors. Thanks to Jeff Easton the whole process was very smooth and painless. Jeff is a great salesman, very professional and great to work with. Thanks Jeff for another Great Deal.

Matt Vucetich

Took my vehicle in for service, as always received exceptional service from Mike Forgione the service manager. I cant express enough how much I appreciate everything that he has done for me. My experience has allowed me to let others know how amazing his customer service is and how trustworthy Brian Cullen dealership is. Thank you very much Mike.

Jeremy Giesbrecht

Mr. Warren Jones was a very kind, friendly, and helpful sales representative. He assisted in my wife's new car purchase, and made the whole experience very pleasant. Even offered to take care of my old 2005 Malibu when I need a cleaning. Who does that? Awesome!

jay elegido

I love my new truck and I’m completely satisfied with Rob Perron. Got me this beautiful red truck at a price within my budget. If you’re looking for a vehicle go see Rob.

Lee Marshall

Took my son here in 2018 where Steve Szabo took amazing care and attention to our needs. My son bought a Chevy Cruze that day. Very smooth transaction! Fast forward to Dec 30, 2020. After having a horrible experience buying a used SUV at another local dealer a few months prior, I went in to Brian Cullen Chevrolet and sat down with Steve Szabo. Gotta say this guy knows his products and his team works hard to get you into exactly what you are looking for in a vehicle... If you are looking for a new or used Chevrolet or GM product... This is the place to go. Looking forward to enjoying my new Trailblazer LS!

Summer Galotta

My experience leasing my 2021 Colorado was exceptional!!!! Rob Perron made my first Lease Effortless!!!! I went in wanting one Colorado but after he figured out my personality and lifestyle he helped pick the right truck for me and my family! Thank you again Rob!!! I’ll 100 percent be back in 4 years for a new truck.... Maybe 2, one for both my husband and I

Mark Vv

Jeff Easton was great to deal with. He handled all my concerns and questions and made the delivery special! I would recommend him for any vehicle purchase. Now just time to wait for the spring so I can drive my new Camaro SS 1LE

Austin Dero

Rob Perron helped me find my dream truck! I went in looking to finance a Colorado and ended up leasing a Silverado. Rob explained and showed me why it made more sense in my situation to lease a vehicle. Rob thoroughly explained all the details of the lease and vehicle information, and walked me through any questions I had. I could not be more happy with the decision and will be contacting Rob for my next vehicle when my current lease is up!

Debbie George

With the knowledge and help from Tracy Wilks I was able to get the vehicle I wanted. Tracy went above and beyond to make sure I was completely satisfied with my purchase in a timely manner. I couldn't be more pleased with my new vehicle and the awesome service I received from Tracy. I highly recommend Tracy Wills and Brian Cullen Motors for you vehicle purchases.

Robert Graham

Great service had my snow tires put on and as a safety feature they require you to come back after a 100 kilometers just to be sure your car is safe.

John Williams

Update: The general manager reached out to me and when I explained the issue of being mislead by the salesmen, his answer was "With As-Is vehicles, we do not inspect, repair, refurbish, or detail. We make no claims about their mechanical condition and they are priced accordingly. We actually go to great lengths to tell you that we don’t know what they will need for safety and that there is no warranty." So him reaching out to customers on here I think is just an attempt to garner good publicity after a negative review and nothing more. Original review: They tried using high pressure sales tactics, where the car was available on their lot for weeks, but when I showed up they had "multiple people" wanting to come that day to look at it so I needed to purchase the car asap. Also a tire has a pinhole leak where it deflates when parked. I'm assuming they pumped the tires before I came so there would be no lights on the dashboard (tire pressure monitoring system) and didn't say anything. I'm already there and interested in the car, just tell me the condition of it and don't pull any nonsense. The car was decent, the salesmen had me wanting to walk away. Pretty dishonest place.

John Millett

The staff @ Brian Cullen Motors are very kind, caring and considerate. The service advisors are very accommodating and go above and beyond all expectations to make sure customers are extremely satisfied with the quality of service received and work performed on their vehicle!

Michael Dominick

My family has purchased many vehicles over the last 20 years from Rick Bradly. It is always a top notch experience everytime. Will continue dealing with him in the future.

Carson Crysler

I had a great experience with your team at Brian Cullen. Steve Szabo was professional from the start to the end of the purchasing process. I am very happy with the truck and trying to learn all of its features. Steve did take the time to set me up through GM and show me the electronic end of things, but it still takes some playing with this to really understand it at the touch of a button. Thanks again for everything and I will be back for my next vehicle. I will be recommending your dealership to others. Randy Crysler

austin stenzel

Don’t go here for a service ever I sent this to their feedback page. “where to start. my husband will never bring my car here again the drop off form he filled out bed dropping off the keys said to call him at noon he received two calls one asking if he still wanted to change the breaks and rotors but after no one called us back with a quote we decided to do it elsewhere. then he got a call asking if he wanted to fix the alignment in a small mental lapse he said yes despite the ridiculous price of the service and the fact that since the rotors were bad obviously the alignment is out. we were taken advantage of and when he called back to cancel the service they said they already did it and there was nothing we could do to stop the charge. to top it all off we didn’t even get the free car wash that’s promised with all services. you lost a customer not that you care given his interaction with the front desk trying to schedule the service in the first place.”

Keith Boyd

Brian Cullen Motors is a dealership I have been going to for over 17 years. Warren Jones is always our sales guy with the knowledge and ability to meet our needs with the best deal possible. Never had a bad experience with the sales team or the dealership. We drive from Cambridge Ontario because we know Warren Jones is worth the drive! Our latest vehicle We bought this week, Warren and Barb put great effort into getting our deal done and we couldn’t be happier!

Christina Pearson

I know i was told that things were not checked because it didn't need to be for the safety and I understand that. But I figured when you bought a car from a dealership that it would be fully inspected before it went off the lot.. What happened with my vehicle, I could have gotten in a bad accident. I'm afraid to drive it. I bought it to save money on gas to drive to work and I'm still driving my truck cause I'm worried something else will happen. Spending 1500 dollars after a month I got it is not right. The staff were very nice and helpful but I am not buying from there again.

Cassaundra Kelly

Brian Cullen is always the best when it comes to service. They helped me so much in my transition from a lease to a financed vehicle. I could not thank the team enough and especially barb and Jeff Easton. My daughter and I are obsessed with our new Chevy Colorado! Thank you again!

Bruno Iafrate

I have dealt with Brian Cullen Motors for over 40 years and will continue to deal with the great staff into the future for my automotive needs

just me

thank you to Robert Perron for all the help and support he offered us during the purchase of our new truck. this vehicle is a dream to drive, fuel mileage is awesome, much better than the Colorado we were driving. we walked in 2 weeks ago just to look at the new trucks. we checked with a few other dealers, but Rob made us feel like old friends. we ended up back at Brian Cullen and worked out an awesome deal on an amazing vehicle. thank you again Robert, we will be recommending you to anyone that is looking for another vehicle.

Shaun Grant

I would like to Thank Steve Szabo at Brian Cullen for his exceptional service and accommodating us during the current lock down. Can't wait to enjoy the truck! Will enjoy this truck but look forward to continuing our relationship in the years to come! Thanks again Shaun

Shaun Goswell

I'm not one to normally post Reviews , but given my excellent experience and customer service I felt the need to do. I was in the market for a new suv due to growing family. I was driving a kia stinger GT limited which had run its time with needing more space. I emailed many dealerships in the area and the first to get back to me was Brian Cullen. There i was introduced to Tracy Wilks , I am so grateful that he was the first to contact as there was no need to look any further as Tracy in my opinion was the definition of the guy you want to have in your court when buying a new car. Tracy worked his magic and managed to give me top value for my stinger as well as saving me a great deal by getting into a new Cadillac XT6. I can not say enough about Tracy and Brian Cullen as they really came through for me and delivered top notch customer service . When I showed up my XT6 was shining I was walked through all the works of the XT6 and felt I knew the car as I left the lot. I am now a Cadillac Guy. Thank you everyone at Brian Cullen and I would be happy to recommend you to anyone any day of the week.

Mike GoLeafsGo

I just purchased my 2nd truck from Brian Cullen Motors. I'm extremely happy with the purchase and want to thank the salesman Jeff Easton and Finance Manager Barb Kluke. They were very helpful. I was able to get a lot of deals, which meant more options on my truck than I expected to get. I definitely recommend.

Tom Woods

Had my car repaired at Brian Cullen Body shop after a small fender bender and was repaired back to factory new, my car was clean as a whistle they even vacuumed it!! Excellent service

Paige Grasby

Coming in from Hamilton and looking to buy my first NEW car ever, I really didn't know what to expect and there was Rob Perron - the Niagara Chevy Dude - to the rescue. Rob Perron is very knowledgable about a variety of different vehicles and models, he was very helpful in helping us find the exact model that suited our needs and fit within our budget. He was able to awnser all my questions with reasons and explanations. He also didn't try to sell us things he thought we needed. He was very friendly and personable and was able to pull his personal life experiences with different vehicles to truly help us choose the perfect vehicle. One thing we admired most was that he didn't necessarily treat us like clients, but more like a friend and provided us with his personal opinion. He gave us time to think and consider our purchase without being pushy like some sales representative. Everyone at Brian Cullen Motors in St. Catherine was very personable and helpful. I will definitely be making the drive in the future for future vehicles and trade-ins to deal with Rob and his team again. Thanks Rob for putting me in my first car and make the experience worth the drive and worthwhile!

John Weir

We couldn't ask for anything better. Our salesman Dave Prosser was very good at listening to what we wanted and he provided our request. This was our 2nd vehicle we purchased from him and God willing and if he is still working we will get him for our 3rd one. He is one of the best. Our experience was wonderful and my Cadillac is beautiful and it drives great. Have great day and Thank you p.s and it looks great as they say it's a sweet ride lol ????????

Justin Elliott

I recently bought a truck from Brian Cullen motors . I was greeted right away by a very pleasant salesman Rob Perron. Rob was able to accommodate me with the truck I needed and at a price that was affordable. Keep up the good work . Thanks Rob.

little shop of coral

Excellent experience at Brian Cullen motors. Got my new truck fast due to quick paper work and tlc to the truck. It looked even better on pick up day.. detailed it to professional quality. John Gatt was the man to meet.

Samantha Warren

Thank you so much to Ken Dobbin, AJ and the entire Brian Cullen team for the help in purchasing my first new vehicle! Bought the 2019 Chevy Trax from Ken and I couldn't be happier. Anyone I know that is/will be looking for a car, new or used, will be recommended Brian Cullen Motors.

Ian Forbes

Very pleased with our recent experience at Brian Cullen Motors. Our sales rep Ken Dobbin was a pleasure to deal with and we appreciate his effort in finding a way to make the purchase possible.

Blair Lobsinger

The service was awesome. Kept me informed about my truck and the timeline for when to expect it complete. The Lady in the body shop office was very polite and helpful. Brian in the body shop told me exactly what would happen and it was done to his word. Would trust them with my truck again. Would only trust them.

Janet Williams

Hoping to hear back from Kevin when they have a delivery of more cars. Good service received by Kevin Pierce.

Keisha Dailey

Had a great experience with Kevin. He stayed in contact with me and answered all my questions promptly. So happy with my purchase!

Frederick Brown

Steve and his team in the Service department went out of their way to ensure my problem was solved quickly and professionally. One of the few people/places I trust to work on my vehicle.

Alex M

I have been a customer with Brian Cullen for about 4 years. Any service on my car was performed professionally, quickly, and with integrity. They have top level customer service, and anyone needing repairs on their vehicles can trust Brian Cullen Motors will do a fantastic job. 10/10

Ania Rakowski

I had a great experience at Brian Cullen motors. This was my first time purchasing a car and John Gatt was extremely helpful and knowledgeable. At no point was I confused or overwhelmed, all of my questions were answered. Barbe was amazing at handling the financial end of it as well. I would definitely recommend this dealership!

Carol Girardi

Not really happy how long it took for an oil change .our truck apparently was ready but the receptionist failed to let us know it was ready . It said on the invoice we were waiting but she just put it in the drawer . If we did get up to see why is was taking so long who knows how long we would have sat there . An hour and a half seems a little long for an oil change. Was very happy with the follow up by Steve . He explained the process and listened to my concerns and was very apologetic . They do aim to please . Great customer service follow up . Thanks

Sam Visca

They are honest, friendly and always a pleasure dealing with. I would definitely recommend this dealership.

kristian harlock

Recently purchased a used vehicle from John Gatt. He was fantastic, honest and ensures you the best customer service. Made the process quick and laid out all options available for what I was looking for. 10/10 would recommend.

L Epp

Had a positive experience buying our new Cadillac! Rob Perron was exceptional! He was knowledgeable about every aspect of the vehicle, and personable. We thoroughly enjoyed our experience, and thankful for Rob’s patience and support. I highly recommend Rob Perron when shopping for a new vehicle. Thank you! ⭐️⭐️⭐️⭐️⭐️

Mark Minor

We had a great experience with Brian Cullen Motors and specifically, Kevin Pierce, our salesman. From the initial contact with Kevin, we were considered a high priority with him. He was great to deal with by phone, in person and even through texting, while we were away during the holidays. He was able to provide all options for our timeline and budget and exceeded our expectations during the process. Even after looking at other vehicles, going with Brian Cullen Motors, Kevin Pierce and the vehicle we chose, was the right decision. Thanks for everything!

Saverio Miele

I highly recommend Rob Perron at Brian Cullen Motors if you are thinking of buying or leasing a vehicle. During the process of leasing a 2021 Silverado , Rob made it stress free , all the while informing me on the progress of the Silverado .A true professional . Thank you Rob the truck is great!

Christine

My experience with Joe Ippolito as sales consultant was top notch! He was friendly, knowledgeable, engaging and extremely helpful. He found the exact vehicle that I was looking for and I was driving it away within a few days. He treated me like family, and has been selling cars to my family members for many many years. His loyalty to Brian Cullen Motors shows in his enthusiasm, belief and honesty. I would recommend Joe to anyone looking for someone who goes above and beyond to satisfy their customer needs.

Tom Lennie

Steve Szabo got me into my dream truck when I was ready to settle for something else. He took the time to make sure I was fully informed, and never forced me into making any decisions that I wasn't ready to make. He didn't seem like a salesperson, he just seemed like a knowledgeable guy who was helping me get the vehicle I wanted. The main reason I never upgraded my vehicle in the first place was because I didn't want pressure from someone making commission off of the sale, but Steve made me feel comfortable enough to return to Brian Cullen for my next vehicle. Awesome experience!

Patrick Sheahan

My sales rep Steve Szabos was fantastic. Great guy who delivers the goods. Could not be happier. He has a customer for life!

Jim Hyatt

Salesmen was really good. Had a couple issue but between sales and service the issues were taken care of without fuss. Very pleased to see customer service and happiness was a priority for the salesmen, service manager and body shop manager. Impressed with them all for addressing items and resolving them painlessly.

Mike Vail

I have just had the pleasure of purchasing my 2021 Silverado LT Trail Boss from Jeff Easton at Brian Cullen Motors. The experience was fantastic. Jeff was more than accommodating (even after my constant barrage of text questions and emails) and facilitated a simple and easy buying experience, both with the initial vehicle purchase as well as the numerous accessories requested. We are looking forward to a long relationship with both Jeff and the dealership for all of our vehicle needs. Thank you Jeff.

Romancia Austin

I recently purchased my first brand new vehicle, which as you can imagine can be pretty daunting. When I called Brian Cullen I was directed to Kevin Pierce and I’m thankful of that. Kevin made my first new vehicle purchase experience easy. I was nervous, this is a big deal, he wasn’t pushy, he was understanding of my hesitation and even put up with my poor bargaining skills. My 5 stars are solely based on my experience with Kevin as my representative!

Robert Riediger

Just bought a new truck and received excellent service and support from Rob Perron. He provided sound advice, patient demeanour with all my questions, made himself available even on his days off and found me the perfect truck for my needs. I would recommend that anyone looking to purchase or lease a vehicle to ask for Rob Perron at Brian Cullen Motors. You won't be disappointed.

Bill Van Vliet

Jeff Easton is a first class act. He was very gracious and patient when it came to change requests. Thanks for the great service and hope to drop by and say hello and catch up on some car talk.

George Kountourogiannis

I would Like to thank Joe Ippolito for the great customer service I received during my process in buying my new Tahoe. It was a pleasure dealing with someone as patient as you. Thank you Joe and the Brian Cullen Team!!!!

Conrad Dion

Best "PERFORMANCE" & service. A couple of weeks ago my new car had a malfunction with it's roof lift (convertible). The timing wasn't the best as it happened on a Friday night after 5 and the dealership was closed. My roof of my car couldn't close and I had no where to store it outside where it could be protected from weather. I was able to contact the service manager Mike after hours, he wasn't at the dealership and was out of town. Mike was able to arrange for another manager (Joe) to come back to the dealership and store my vehicle safely until it opened again for service on Monday. The vehicle was fixed by the dealership as soon as the part came in a day later and all was well. The dealership and the management team always seem to do something to make buying and servicing a vehicle at Brian Cullen's a fantastic experience. Thanks again to Mike, Joe and the entire team. C. D.

Jessica Innes

Jeff Easton is amazing! He made my experience with buying my first car absolutely worry free. Thank you so much Jeff for an amazing experience. If you are buying a GM vehicle is highly recommend going to see Jeff Easton at Brian Cullen.

Laura Juras

Just recently leased a Chevy Equinox from Brian Cullen Motors. We are extremely happy with this vehicle. It has many safety features which are valuable to me, as we also have an 18 yr old driver in the family. Our experience went extremely smooth and our salesperson, Robert Perron, was outstanding! He kept us well informed and answered all the questions we had. He and the team made the process quick and enjoyable and we would recommend Rob Perron at Brian Cullen Motors for any future vehicle purchases.

Ryan Gabski

Nothing but professionalism, and positivity from everyone that I dealt with there. They were able to help me find what I need and help me get the features/equipment I wanted. Rob was the gentleman that helped me and I couldn't be happier with the service!

Kylie Gatt

I have purchased 3 vehicles at Brian Cullen and my experience has been beyond my expectations every time. My Salesperson John G goes above and beyond to find the perfect vehicle for me and my fiancé. He takes his time to explain everything and will response to all your questions promptly. Thanks again John!

Jo Schzar

Rob Perron was our salesman and he was wonderful. He was a wealth of information, not pushy and extremely pleasant. If your looking for a great experience when buying a car....go see Rob.

NBH Serviceuughs 2

He hasn't sold me anything, I just inquired about information, and he was extremely helpful. I do plan on going to him when I'm ready for a new truck. I am about a 5 hour drive away, but I met Rob when I went to University, great guy and great to deal with.

Barb Barkwell

My experience with my new vehicle purchase exceeded my expectations thanks to Joe Bello. He inquired about what I was looking for and what payments I would want. He made me feel extremely comfortable that it wasn’t just a sale to him but more about my wants and needs.I even got to put the sold sign on my new vehicle which felt really good. The day of pick up he sat and went over every feature of the vehicle and let me know that if I had any other questions not to hesitate to call him. Thanks for the excellent customer experience.

Mandi Skura

This is the first new car we've ever purchased and Kevin was so helpful. He knew our budget and kept that in mind. All of the staff were friendly, knowledgeable, and not pushy. Everything has been a smooth process and we LOVE the new ride!!

chris thompson

Steve Szabo rocks!! The whole experience of 2 trucks in 9 months was painless!! I highly recommend Steve for all your car or truck needs.

Ivan Cyr

Rick was great to do business with Very pleasant and thorough Even made sure I got back $7.50 overcharge Would highly recommend Rick

S. Lusted

All was done in a professional manner and on a timely basis. However, I contacted the service manager on the price of the Mobil 1 oil which was charged in excess of $24 per liter. I spoke to Mike about it and he was very nice about it and applied a $50 credit to my account for my next visit. I did thank him for this. R.Lusted

Fred Dougan

All the Staff did a great job. The salesman was very helpful setting me up and show me how things in the Cadillac work. I am happy with my new Cadillac 4xt as well.

Justin Eades

I would like to thank Rick Bradley on his steller customer service and his professionalism! As I pulled into the dealership Rick promptly greeted me and assisted me with all of my needs. He was informative and very sincere with regards to his response to all of my questions regarding the vehicle I was interested in. Rick should definitely be commendated for his devotion to the company and his clients. I am very pleased with my new vehicle and I highly recommend Rick and the team at Brian Cullen motors.

Hailey Lobsingeer

Ken Dobbin was the sales associate helping me with buying my new car, he was absolutely fantastic in finding exactly what i wanted and needed in a car. I highly suggest asking for ken when you go in as he makes the buying experience one to remember! If anyone ever asks me where to go i will tell them Brian Cullen and will refer them to ken. Wonderful atmosphere and eager to please i have never been happier owning a vehicle.

Larry Dugo

Excellent Service for my Oil Change. They were honest by declining a requested service that was deemed not necessary. Even washed my vehicle on a rainy day ! ????I recommend the Cullen Service Dept.

ROB OVERHOLT

Brian Cullen is a great place , from service to sales. I can't say enough about them . Recently my truck had to go in for warranty work . And the service adviser Doug called me with updates on my truck untill it was finished. My salesman Steve is amazing and get 6he job done . Thank you to the Brian Cullen team

Joseph Gushue

The service on my car was over two days due to my work schedule. The service staff was knowledgeable, courteous and answered all my questions in a professional manner. The service work was on time and at the price quoted.

Gianni Tobia

What a great experience! My truck was due for service so naturally i brought it in. Speaking with the service manager Michael, his professionalism, knowledge and honesty really resonated with me and made it such a pleasant experience. Thank you Brian Cullen Motors - because of the service team, i will be sure to recommend to friends and family. Thanks again!

Peyton Ripa

I just leased my second vehicle from Brian Cullen, specifically with the help of Jeff Easton. I am 21 so I wanted to be sure I was getting something affordable and Jeff went ABOVE AND BEYOND to make sure he was getting me the best possible deal, asked lots of questions to make sure I was getting the car I wanted, and patiently answered all my questions. Jeff made sure he got me an amazing deal and payments that were within my budget. It was an extremely stress-free experience, despite me not knowing too much about leasing cars. I will keep going to Jeff, and so does my family now!

Sandra Sculland

I had a great experience purchasing a car from Brian Cullen Motors, Rick Bradley is a very knowledgeable friendly and patient salesman he answered every question we seemed to have we did appreciate all his help and kindness.

Spencer Pilon

Awesome customer service! Very pleased with the way I was taken care of there! Steve szabo treated me like a family member! I’ve bought two trucks from him and was never disappointed! Great salesmen and now friend. 10/10 would recommend Brian cullens

Gabriel S

Warren Jones did an amazing job helping me out by taking time out of his evening to show different vehicles with the exact specifications that I needed/wanted. Definitely one of the friendliest and most genuine salespeople I've ever encountered. Highly recommend talking to him if you're looking for any vehicle.

Gilliane M

On December 23rd we learned that our vehicle was a complete loss after we were struck by a deer early one morning. Do you know how tricky is it to find a new vehicle during a pandemic, when the hunt starts on Christmas eve? To make matters even more stressful, time was limited to how long we had access to a rental... and just 7 days prior to this, we had my dad's funeral. Times have been rough! Let me tell you something. Robert Perron was there for us 100% from the moment I messaged him! He replied to our messages and answered all of our questions and concerns almost immediately--despite the holiday! He showed us compassion and was professional and helped us find the perfect vehicle for us!! ????Shout Out to Rob!! He came highly recommended by many friends and a few family members too!! (He was also my first friend at École Élémentaire Dr. Renaud) We can't thank you enough Rob ???? Jay and I LOVE our new ride!! 2022 Chevrolet Equinox Premier ????????

Gloria Ash

Took 3 visits and the 3rd set of brake pads and squeaking brake problem solved temporarily. Rotors changed after brakes started squeaking again and still no better. Still looking for a solution. After a bit of a wait, Brian Cullen installed premium pads at their expense and so far, all is good.

kim Letourneau

We are very happy with our new Silverado pick up truck. Rob Perron was a great salesman and helped us a lot. I recommend Rob for your next new vehicle purchase.

Will McCutcheon

My fiance and I bought our new vehicle from Dave Prosser. He made buying our new car laid back, easy, and was always completely transparent with us through the course of our purchase. He even went so far as to check in on us weeks after the deal was made to make sure we were completely satisfied with our investment.9 Buying from Brian Cullen is going to be a no brainer for our next vehicle. 10/10, will shop again.

Andrzej Giergielewicz

My car was repaired after the accident at the Brian Cullen Collison Center. I am very happy with the repair and I got the car ahead of schedule. Body Shop Manager Brian is very helpful and solved all my problems.

Carlie Beach

Great service while trading in my vehicle. Alison Thompson was fantastic!! She got me an excellent trade in value and helped me get into a new vehicle with ease. It was such a good experience. Alison has the kind of energy that eases your worries which is essential when buying a new car.

Jonathan McKee

Great prices, awesome people. Bought my first car here and it went smoothly I couldn't ask for anymore.

Rhonda Blake

Had some communication issues with service and spoke with Service Manager Mike. He was highly professional and attended to my customer needs in a timely manner! Thank you Mike for your understanding with my issue.

Tom Austerberry

Overall a good experience. The salesman Rick was very knowledgeable, despite the car not being a GM product. He also went out of his way to see that we we able to test drive a vehicle many were showing interest in. Our only disappointment was a technical issue that extended our time at the dealership by about an hour more than expected, but these things happen. I would recommend Rick as someone you would want to do business with. Thanks, Brian Cullen Motors, for helping us get the car we we looking for.

Scott Heil

I am super satisfied with Brian Cullen Motors. I bought 2 pick ups and an XT4 from the dealership within the last year. While I took a bath on my trade ins, I had a blast buying our vehicles there. Steve Szabo treated us like gold and the finance department is second to none. I had an oil change done just yesterday. After the oil change I had some scratches buffed out on tge rear quarter where some jerk hit me with a buggy ... Brian at the bodyshop is a stellar super nice guy... Paint looks great!!! I'm happy the Cullen buying experience is amazing ... buy there you won't regret it!!!

Kandase Steele

My car was repaired at the body shop/collison centre after an accident and they were excellent. Made sure I was aware of time and costs, and got my permission before any work even though it was through insurance. All the staff were friendly and quick to help. Highly recommend

Michael Peshko

We continue to receive great service from Brian Cullen Motors. The staff are friendly, courteous and knowledgeable.

MEGHAN HOLLIDAY

Just purchased my first Cadillac XT5- I am in love with the vehicle and was very, very pleased with the buying process. Thanks to Kevin Pierce for being patient with me. Not once did I feel pressured. Being a woman, it can sometimes be daunting buying a vehicle- especially if the sales rep makes you feel incompetent or tries to pressure you into things you are unsure of. Kevin did an awesome job making sure I felt comfortable. I thoroughly enjoyed my experience purchasing from this dealership and would highly recommend Kevin.

Hayden Anderson

John Gatt is the man to go to! He found the truck I was looking for after searching and laying out all the options I wanted. He found the exact truck I wanted. Excellent customer service very friendly and always has a smile on! I recommend going to Johnny at brian Cullen motors for all your needs!

Ron Fraley

Another great experience. I sincerely won't take my car anywhere else. I highly recommend James (service advisor). I always request him personally when I book my service appointments. They are always upfront and welcoming when you come in. Mike the service manager will go out of his way for you if there is something you need done as well. Like I said, I'm a very happy loyal customer. Thank you again. Ron

Rob W

I had a great experience from the beginning Steve was amazing and Barb and Amanda as well would highly recommend this dealership

Kevin Donovan

I brought my vehicle in to have starting issues addressed and serviced. The technician was diligent about keeping me in the loop with what they were doing. However, after having my car for 2 days, they decided to check if there were any recalls...which there were. The third day is when they were able to fix the problem under recall. This, apparently, did not leave me exempt from having to cover the labour costs and a part that was on recall wound up costing me over $500. It's unfortunate nobody thought to check for recalls right away and not wait 72 hours to do something that should have been one afternoon and at no cost to me.

Peter Kaupp

The staff at Brian Cullen were very friendly and helpful. The salesman Kenny Koroll did a fantastic job showing me all the features of the truck I would recommend him for any one looking for a new car Peter

Ashley Overholt

Steve was absolutely fantastic to work with. Gave me great advice on what to do with my situation and excelled at getting me in a new vehicle quickly! Great person to deal with and would recommend anyone to go to him!

Robert Hill

Had a fantastic experience at Brian Cullen’s with my salesman Tracy Wilks. Was a first class experience throughout. He answered all my questions and even went above and beyond in a few scenarios to find out what I needed to know. I will be recommending Tracy and Cullens to all my friends, family and acquaintances who are looking for any GM vehicles. Especially Corvettes and Cadillac’s. Looking forward to dealing with him again on a Zo6 when they are released. Thanks again Tracy for a fantastic buying experience and an absolutely amazing Corvette!

Darrell Thompson

Just purchased my 4th vehicle from Allison Thompson (No Relation) just lucky to be Thompsons! Her service and dedication to the customer is second to none. She is polite, not pushy and able to relate to you personality making your car/truck/suv purchase easy and hassle free .

Rose O

Ordered a C8 from Jeff Easton, it was a great experience. Jeff Easton is extremely knowledgeable and dedicated to providing the full experience to his clients. He had great suggestions on options that would suit our needs/wants without breaking the bank. We absolutely love our new C8. I would highly recommend Jeff Easton and Brian Cullen Motors for exceptional service and products.

John Bongers

We recently purchased our new car from Brian Cullen in St Catharines. Warren Jones was exceptional in helping us select the right vehicle to suit our needs. My wife Donna and I are grateful for Warren’s patience and professionalism.

Ronald Smith

So if this isnt the first place you go when looking for a new or used car your making a mistake. I was in recent need of a new car after an accident and my aunt had suggested Brian Cullen because she bought from them and had a great experience. I made an appointment with Alison (who side note is the best, Best is under selling it, cause she was amazing. no offence to anyone else who works there) She took excellent care of me and truly has a great spirit. She prepped everything prior to my arrival and was ready to go. We were in the lot she took me through all my choices we talked about price, styles, what i wanted. I took a test drive and was sold. I cant tell you how long it took me to find my last car cause i'm in the sales industry and i don't always trust everyone. I trusted Alison right away there was no bull, just a great feeling that she was here to help me find what i needed. Shout out to AJ who was also great and walked me through all the details, the warranties available and did his best to get me what i needed. Over all if you want to buy a quality car from quality place... I would suggest going to Brian Cullen you wont regret it.....and don't forget to ask for Alison:)

lg cool

I called about a car I saw on line only to find it was sold and held on deposit. I left my name and number in case any similar cars came on the lot in the future.I recieved a call the same day that the car I had called about was not being sold and it was again available. It was the car I wanted and made arrangements to test drive and view the car on a Saturday. I tied up and ended up there close to closing time.the sales associate Alison Thompson and other staff were courteous and very helpful and stayed late on a Saturday to help me purchase the car ! thanks to all. Gerald Gleason

Rachael Vacca

I have been servicing my vehicle with Brian Cullen Motors for the past 5 years and have nothing but great things to say about their service team. They are always on time for the apts, are up front and honest with the servicing that was done and service recommendations and always go out of their way to make sure their customers are completely satisfied with the work done.

Diane Fisher

We picked up our new car from Brian Cullen Motors on September 29. One of the best experiences we have had buying a new car. Our salesperson, Jeff Easton, is knowledgeable about the products he sells and is very helpful and personable through all steps of the car purchase. We had met Jeff at a car event in 2019 and we were impressed enough to go to him in 2021!

Jane Fisher

Kevin Pierce was a pleasure to deal with. I would be happy to recommend Kevin at Brian Cullen Motors for great service. Thanks

Da Edge

Dealt with Joe Bello he was amazing!!. He listened to what I was looking for in a vehicle and scoured the province to find the exact truck I wanted at the price I wanted. Thanks again Joe

Quinn Helmkay

Thank you Robert Perron for helping me pick out my first and brand new car. I recomend Robert to anyone who is looking into buying a car. He helped me pick out a great car and was very nice and kind. Thanks again Robert.

Barbara Smith

Love going to Brian Cullen’s the staff are friendly and knowledgeable. The work you get done is done efficiently. We could not be happier with our new car and the service we get from Brian Cullen Motors

Nicolas Pelland

We've been dealing with Warren for almost 7 years now at Brian Cullen. He is always Professional and has got us the best price for our vehicles compared to anywhere else. He goes above and beyond to make sure we are happy and that our purchase is exactly what we are looking for. He doesn't hide anything from and is very upfront about everything. He is always available for a quick call if we need information and we will definitely be returning to purchase more vehicles with Warren

Norma Rombouts

Thoroughly enjoyed our experience buying a new car at Brian Cullen Motors! Jeff Easton is very experienced & knowledgable about GM products & is truly passionate about providing excellent customer service. Would highly recommend Jeff for all your car needs. He’s your guy! ❤️????

Dody Murphy

Dave Prosser at Brian Cullen Motors Ltd was a pleasure to deal with through the whole purchase deal. He was so helpful & patient & we even had a few good chuckles along the way. Thank you Dave & Brian Cullen Motors. We are grateful for your expertise & excellent customer service. Dorothy & Scott Murphy

Damon Currie

Jeff Easton was great to work with. Helpful the entire way through the process to buy my new truck! Thanks Jeff!

domenic inneo

Best place to purchase a Vehicle !!!! Steve was wonderful as usual plus AJ was a pleasure to deal with. Not to mention the wonderful receptionist at the main entrance desk in the dealership. Everyone was very proffesional and made my transaction very easy. Thank you all Domenic

Rawan S

Awful experience. Went in for an oil change and as we were trying to pick up the car, one of the employees parked the car right in the main intersection blocking the path to drive in, let’s just say he basically yelled at us and was extremely rude to move the car that he was supposedly delivering. What was shocking is we thought it was someone viewing cars but he worked there, the level of hostility is beyond shocking. The gentleman who did the oil change was great, very polite but I’m not sure why they hire individuals like this who want to fight customers.

Joe Hockridge

Went in for a transmission concern. Nothing was done for repair. Instructed to wait until it becomes worse. Worried that once out of warranty will not be repaired. Would like to have seen something done. Even a transmission fluid change.

Amber M

I bought my 2012 Chevy Equinox from Brian Cullen back and 2011 and ran into mechanical problems recently that our local mechanic couldn’t figure out despite many visits and attempts at getting to the route of the problem. I’m so glad I decided to take it back to Brian Cullen as, not only did they fix the issue, but the customer service was exceptional. When booking our appointment, Ron looked into possible recalls to save us some money. Our Service Advisor, Jordan, went above and beyond by finding a refund opportunity on a recalled part that we had already paid for and had installed by our local mechanic in 2020. He also offered text correspondence to facilitate communication when I told him how difficult it is to reach me directly during the work day. Throughout the entire process, I felt that we were in very sympathetic and capable hands. When it’s time to get a new vehicle, I will definitely be back to Brian Cullen!

Geoff Gamble

Following an accident I had my car repaired here. I dealt with Brian in the body shop and every aspect of my interaction was professional and top notch. He took care of every detail making the process convenient and stress free.

Campbell

I recently purchased a brand new (and quite beautiful if I do say so myself) 2020 Chevy Silverado TrailBoss from Rob. Excellent customer service from the moment I came in (Kind of lost as where to start to look as I never owned a truck before) and even to this day a couple months later still answers my questions and helps out. Great experience! Highly recommend going to see Rob if your thinking of purchasing a truck any time soon! Thanks Chevy Dude ????????