Reviews of Terra Nova GMC Buick (Car Concessionaire)

Vince Chaulk

Used car Dept were very helpful.

Dmytro Zholob

Initial check to drop off my vehicle could have been better organized - I had an appointment booked for 7:30 am and ended up waiting till almost 8:00 am to drop off my vehicle. However, the actual vehicle service was OK and done in a timely manner. It is also hard to get through the phone to reach the right person; when I called them I got kicked around several times between different people before reaching the right person. Overall impression: good mechanical service but overall work organizing and planning could have been better. My overall rating is 4 out of 5.

John Carew

Not worth writing the story, I couldn't give them a Zero, I would if I could

Bunny

There isn't anything wrong with the website what so ever. Perfect design and flawless navigation! The service here is amazing and I'd recommend to everyone , not just GMC/Buick/Pontiac owners!

Wayne Nichols

Excellant service. Doug was a pleasure to deal with when I bought my vehicle.

Brandon Pilgrim

I have to say the service and and experience at Terra Nova Motors is second to none. Although we never followed through with a deal, Joy helped us with what we were looking for and went out of her way to accommodate. All around great experience. Highly recommend

Ruby Poker

Awesome staff

Duane Quinlan

Good service and selection

rob walsh

They are the best.

Brad Myles

Friendly little on the slow side

Bruce Waye

Been a customer here for 23 years. Gotta be doing something right!

Livia Power

Full review once we get our vehicle; but so the experience has been good. The finance lady was awesome, friendly and very helpful. She even stayed late to answer all our questions. Better than the sales people ignoring you while you stand around the showroom for a few moments before coming over to ask if you needed help while they all chatted as they sat on the back of the showroom truck on their phones.

John Murphy

Ask for kevin nelder tell him murph sent you.

Scott Frankland

Staff have been really helpful every time I have dealt with them.

Richard Randell

Bought my GMC Sierra here, Nick was my sales guy, wonderful guy, helped me out a ton.

Cindy Maher

Even though there are alot of restrictions during our level 5... connecting and test driving was very easy and simple!!

Don Drover

Friendly and efficient

Patrick Shanahan

Went there looking at cars. Seemed ok

Betty Gulliver

Very pleasant and obliging

Michael Dawe

Lovely place to visit. Staff are super nice. Lots of variety in vehicles to see.

Rick Collins

Good service

seonaid pope

It was good. Brought CAR in, the only waiting was to connect with customer service about 5 minutes waiting. Then no problem at all

Diana Cole

Bought a Sierra

jordan brewer

Wonderful service and lots of vehicles in-stock

Lee Lockett

I have to say I am very impressed with the service we have received from this car company. Brad Adam's our sale guy was second to none he was amazing from start to finish. He kept us informed all the way from quotes to picking up the truck. We will go no where else for our truck needs in the future and reccomend anyone going there especially if you deal with Brad. Kerri the finace lady was absolutely amazing as well. Thanks again Brad for the best service we have ever experienced from a car dealer. We will be back.

Nikki Lee

Went there to buy a used car, was dealing with Brad. He was very patient with my decisions and very knowledgeable. Highly recommend

Sean Hepditch

awesome service

Paul Rumsey

Great personal experience. Probly the most helpful staff. They put the customer first.

Albert Hollett

Keith ie top notch

Gary Caul

Had my first service appointment today since buying my new vehicle. My first experience was great! The staff was extremely friendly and polite, and they got me in right away. Steve Todd sold me my truck and when he saw me waiting around, he gave me his truck. Great guy looking out for me even after he made the sale.

Adam Corbett

I've been coming here for years. The staff is knowledgeable, professional and friendly. Free Wi-Fi, customer seating area with TV, mini aquarium and a coffee shop that also serves snacks and sandwiches. Highly recommended, you won't be disappointed. Your satisfaction is always top priority.

john Doe

Very dissapointed in the service and the lack of help they provide , never had an issue at any other gmc dealer I was to before, only the people at this dealer .

Ford Allen

Great service!

chrissy b

bought a certified pre-owned car 1 yr ago. Very low mileage and a beautiful car to drive. 2 weeks after the problems started. I didnt get the extended warranty because I was told everything was in perfect working order. Plus with the very low mileage I figured I wouldnt have any problems with it. I had a part replaced after only 2 weeks and I had to pay for it myself even tho there was a 3 month warranty on the car. The trunk was rusted and hidden with paint used with a brush. I took it back and got it repainted and 2 months after the rust came back. Never did get it repaired again!!. In 1 yr I spent $2000.00 on parts and labor. I love my car but I dont love the problems. The worst part is it took 6 months to reach the manager!! Will never buy GMC car again!

Daniel McCabe

Great team

G&J janitorial services ltd Janitorial

Great place

pernell Saunders

Excellent service

Douglas S

Just bought a new vehicle. Contacted numerous dealerships throughout Atlantic Canada and the service from Terry Nolan at Terra Nova Motors was top notch. Good follow up, empathetic to my needs, worked hard to make a deal work. ???? FOLLOW UP Just found out that despite the Provincial Government removing the requirement for dealerships to use the NL Vax Pass this community minded company made the choice to keep using it for the safety of all! This is an excellent example of corporate leadership and Doug Russell (President), Alexia Russell Feltham (Dealer Principal) and their team are well deserving of recognition for this decision. Well Done!!!

Raymond Flaherty

Great sales staff and so far I've had great service experiences.

Fred Osborne

Terrance Nova Motors

N Newman

Best Service at a Dealer Ive ever experienced anywhere in Newfoundland . Just bought a new Vehicle today and couldn't be happier . Shout out to Tommy for being a superb salesman and for being so nice to us. Will be going back there for our next vehicle ...... Highly recommended.....

Mack Mahon

Really Happy with these folks, very friendly . I recently purchased a Pre-Owned Jeep Wrangler from Terra Nova Motors and couldn't have gotten a better deal anywhere else....I looked. The Used Car Manager knew more about my Jeep than the people at the dealership that sell them!....Not Kidding!... I highly recommend these guys, they made buying a used vehicle a breeze. Keep it up guys!

Gary Bishop

Great service

Jordan Harnum

Quick & painless service with super friendly staff

Anathan Maha

Very nice event for truck show.

Terry OLeary

Good people to deal with.

John Collins

Great, timely service!

Matt Doyle

Guys at the parts counter excellent to deal with.

Sherry Lewis

This is the worst dealership in all of Newfoundland . Customer Service is very poor and once they make their sale and got your money , will never fix a problem with a vehicle you purchase . Especially a used vehicle !!!! Try making a complaint and you get nowhere . Would highly recommend if buying a vehicle from this dealership run don't walk .

Darryl Griffin

Great and speedy service. Over night drop off was ideal

Deanne Bartlett

Terra Nova Motors is a great place to do business! As a new sales rep there I've seen their commitment to customer service first hand and am proud to be a member of the team!

Matthew Tucker

Great service and friendly staff

William Mallard

They are there to help you with your purchase

Melvin Clarke

Brad Adams with Terra Nova GMC Buick was amazing.

Mike Hollahan

Great service!

Roy Douglas

Great service and competitive pricing.

Phillip Gillingham

Picked up power steering cooler

Andrew Brinston

This is a wonderful GMC and Buick dealership. I really miss the days when they sold Pontiac vehicles, it reminds me of Deckers in Clarenville because that dealership also sold Pontiac, Buick and GMC vehicles.

Jason Penney

Bought a pick up here great experience

Clyde Penney

Excellent

Brent Porter

Great team to deal with! Brian and Art, you guys rock!

Dave Dunn

Great service

Randy Yetman

We had quick service ,friendly staff . All around good experience.