Reviews of Penney Preowned (Car Concessionaire)

Kimberley Rodgers

Awesome Friendly Professional Service today !! Recommend anyone to buy a vehicle from you guys !!!

Natasha Glover

helped me tremendously ,great staff and super friendly

Glenys Moss

Reasonable overall. My questions were answered, they sent me the information that I requested and were very helpful. I would work with them again.

Julia Sharron

Matt Miller is super calm and helpful

Michael Keeping

Slow and Reply to email , drove 1and half to find out Vechicle sold

John Currie

they seem nice try to work with ya and with problems that occur

gortech

Was an easy and pleasant experience. Didn't feel pressured. Matt was upfront about the vehicles and what we could expect. Once we decided on a vehicle the process was smooth and fast. Matt came in on his day off so we could pick up the car and Dave made the administration a breeze. Definitely check these guys out if you're in the market for a pre-owned vehicle.

Raindog Matt

Excellent service! Enjoyed the moment we walked in tilm the moment they passed us the keys.. Matt and Jon helped us in everyday and made it a smooth and easy purchase. Will be returning in the future.

R P

Great selection of pre-owned vehicles. No nonsense, straight up approach to buying a used vehicle. Sales team were professional and friendly! Had a recent opportunity to return to Penney Preowned to purchase another vehicle. Paul, Dave and the team were A1 professionals throughout the entire process. Both vehicles I have purchased here were very clean and professionally detailed upon delivery. Recommend you check this location when looking for a quality used vehicle.

PT

This rating applies to the sales person, Matt Miller and not to the used car dealer itself (as there is nothing special to rate about often ridiculously expensive used cars in most car dealers in Canada). Mr. Mathew Miller is a decent trustworthy, honest and calm sales person and adviser. I had a great experience to consult with him about the true conditions and real status of my selected ultra reliable 2010 Toyota Corolla in the dealership, to have all my questions answered and to have my selected used car inspected and prepared before final purchase and also to get a reasonable final discount as well.

Brant Parsons

Wonderful helpful people to deal with

mark hickey

Nice people

nathan bennett

Very friendly staff

Tony C

It was a while ago, but I didn't find the staff very helpful.

connie mackey

My daughter had purchased a car from Matt Miller , so naturally she had had such great service she brought me by to see Matt. The customer service from Matt was 100% true and honest!! Matt ensured that my satisfaction was the #1 priority, as a sales person myself, you know a fake....MATT is a true honest salesman who has he's customer's happiness above his sales numbers!! Highly recommend Matt Miller to any one who likes to be treated as a true client not a $ sign!! Thank you Matt!!

Zac Hayden

Low ball offers on trades

Coady Hardy

I've purchased 2 vehicles from penny preowned owned within the last year and my experience with them have been wonderful. Always there to answer any questions I had and very helpful to work with. I had to do nothing when I purchased both vehicles, they did all the work for me..thank you guys. I 100% recommend penny preowned owned

Ruth

Just bought a beautifull second hand car.staff are genuine and helpefull I went into hospital and they waited for me to finish up paper work etc..pleased

Leonis Yggdrasil

Good customer service, expensive cars

Terri Whyte

The staff comes off very friendly but overall were not helpful. I called about a car I purchased from them a little over a year ago. They informed me that the sales person who I had previously dealt with had been fired for doing sketchy work. So they then invited me in to see about trading in my car or upgrading warranty. I went in and chatted with one staff and provided the info needed. A week went by and no one called me so I called and was told they weren't able to get me approved but they had one more creditor to call and see about. It's now been two weeks and no one has called. I understand if you cannot get me approved, but at least call your customer back. And they never did mention upgrading warranty after my first initial call. Terrible customer service as far as I'm concerned. Especially since they invited me in to chat in the first place! Sooo annoyed. I would not recommend this business.

Lisa Gray

Second time buying a van from here. Matt Miller is an amazing sales person, tell him what you are looking for and he will try and locate it within the market and your price range. Really helpful, and competitive within the car sales market. I now have a 2018 Dodge Caravan Crew, fully loaded, financed and with amazing features. Thanks again and I'll be back for my next van in 6yrs!!

Peter Hussey

Great selection

H Fitz

**** BUYER BEWARE!!!**** be prepared to put hundreds of dollars into your NEW/USED car within first year. I've been having issues with the brakes since I got the car. They told me it was the aftermarket brake shoes and it was normal for them to have the sound of metal on metal. My car now sits in the driveway and I have no ride because the calipers are all seizing and in fact one is seized. The rotors are scored from what they call lot rot which happened at thier lot. Basically the car is at the 5 year mark and everything is starting to go and IMO they knowingly sold me the car like this. I would say more about the issues but its pointless, It falls on deaf ears with these guys. If you must go here to purchase, make sure you have the car you want to buy checked by a certified mechanic.

Review Man

Penney Pre-Owned is amazing! Wide variety of financing options, great financing options. Bought a car with a full tank of gas, cleaned, and looking great! Thanks again for your help Matt, Dave and Roger!

Amy Martin

Matt Lloyd and Matt Miller made a stressful decision a lot easier. They're trustworthy and work really hard to make sure you get the right vehicle. I will keep coming back to buy any future vehicles.

Alexandra Rae

Not a bad place, but I was looking for a better variety of prices on the vehicles.

Nick Reardon

The friendly staff at Penny Preowned were very helpful in helping me pick out a car to replace the one I lost in a recent accident. They were very professional and the service was great. Thanks for going above and beyond!